Great, easy to use, excellent support
By Richad Himber
No app whiz here, just an average iPhone user who has way too many passwords, combinations, web log-ins, etc. this has been an easy program to use and no issues when migrating to a new phone. Sync ups have been a breeze. I've had to contact support a couple of times and they have been prompt and complete with their response. I certainly recommend this app.
No Longer Great (Sadly)
Update: Not looking forward to the new v5. The current wifi sync and backup options work great for me. I have used this app and its Mac companion apps with great confidence. I will not use their or anyone else's cloud. I understand the need to make a reasonable profit and wish there was another way for the developer to get fairly compensated for this very useful app. Sorry to downgrade it in anticipation of the change. Not confident that this version will remain supported.
From 2 years ago: So has this app joined the lamentable iOS7 trend toward form over function, disappearing buttons, weird colors, and excessive blank space? Perhaps, but note that in settings you can largely overcome it by selecting a return to the old color icons. In a significant functional improvement, the new iPad version now puts almost everything on one page with a split screen for individual entry details— a welcome departure from the silly trend toward more page levels and more empty white space. I don't like it that there is no button or other clue for copying an item like the password. You have to guess that tapping the item will copy it. The garish turquoise edit button is almost illegible. The cost for the non-essential new photo/custom icon option, however, is trivial. This is on balance still a great app, and I don't begrudge the developers getting a little more for it through an optional in-app purchase.
Great app with great support
I've been using this app for YEARS on my iPhone, iPad and now my MacBook. When I got the iPhone 7 last week, I imported everything from my 6 but this was the first time I've ever had a problem with this app. It would crash as soon as I tried to unlock it. I wrote support and they sent me a VERY detailed, personalized reply. I tried their fix but it didn't work. So I replied to that effect and they responded quickly with a second fix. This one worked and all my data is safely stored away in my new iPhone. Thanks for all the help, Spencer!!!!
This app has been great but is end of the line for me.
I have used mSecure for several years and on more than one platform. I have loved it. No real issues and I always have felt that I was more secure than having passwords written down somewhere. I love the auto password creator. I love that I can create an entry on my phone and later access it on my iPad or other OS devices without any problem. However, a new version is coming and, unfortunately, it appears that the new app will force syncing through the company's own cloud based service. I found this out by looking at promotional material about the new app and reading the company's Twitter account. This makes me nervous and sad. Perhaps this doesn't matter to everyone but it does to me. I just don't feel comfortable with trusting this apparently small company to have the same cloud security in place as a company like Dropbox. And how long until we see the subscription model-"Pay us $XX per year to access sync". I refuse. I write all of this to warn anyone contemplating purchasing this app that a new and, in my opinion, weakened app is about to be released so do your homework before you purchase to see if you want to enter this ecosystem. Unfortunately, I will need to start looking for a replacement soon as I will not be upgrading.
Pay now, get app some time in future!
The new.version was to be out in March, so I bought it (after purchasing the current version). But now that they have our money, they say forget about March. Look to April. Now in the middle of April there is no word on when it will available. VAPORWARE??? and is it true that syncing must now be.to THEIR cloud? Getting mad.
Long time fan with concerns about v5
By Raptor Hawk
UPDATE: Two days later in April 2017. So, I notice that after providing a less than positive, but balanced, updated review on the new version coming out that my long standing top review on both current and all releases (Helpful) has mysteriously disappeared into the nether regions, replaced by some very old reviews. Hmmm. Perhaps if I gave the app 5 stars again, with a terse "Great App !!!" it would mysteriously re-appear. Just trying to get the word out. Your mileage may vary. IMO, it is a good app, but it's going the wrong way on some features. Perhaps the Dev is actually getting some constructive feedback.
UPDATE: April 2017 I did receive a prompt and courteous email response from mSeven and some follow up clarification emails. They've confirmed that the new version will NOT include a local Wifi syncing option, however they may consider re-implementing it in some later version (no guarantees though). They said they are open to customer feedback on this. I think the new version does look like it has some nice features included, but no local Wifi syncing is a deal breaker for me. I do not consider Cloud syncing as an acceptable method for something so critically sensitive, even encrypted. I also think the pricing is a bit steep, even with a discount for existing customers, though only via their website (note, many App Devs offer free upgrades in perpetuity). I will not be updating at this time. If you agree with these concerns or any others I recommend that you let mSeven know with direct customer feedback. They seem willing to consider it.
UPDATE: March 2017 I've been a fan of this app for a long time, I believe as an early adopter, so to speak, for this app. It's had some issues but I think the Dev has generally been responsive to updates. With v5 looming I have some concerns. The price for one, even with a discount for existing customers it's still pretty pricey. Perhaps IF I upgrade I will feel the cost is warranted, but for now the cost is a concern. Secondly, I'm not a cloud person. I don't really understand why anyone would allow their personal data, especially critically sensitive data, to be stored someplace you do not directly control or even know where it is and who else has access to it, encrypted or otherwise. It's unclear to me if local Wifi storage and synchronization AS IS will be supported in the new version. The website is ambiguous on this subject. I have inquired via email but have not as yet received a response. Thirdly, in order to obtain the discounted pre-order you must do so through their website and provide a CC. I'd prefer to use iTunes/App store money that I have provided for such app purchases. I have also inquired about this as well. Dropping my rating until these matters are clarified and resolved.
I've been using this app from a very early version and do like to see the many positive changes the dev has added. Really like the support for Touch ID, but there's one annoying issue I'd like to see fixed ASAP. I've turned off access to cellular data (I see no justifiable reason to this function for my purposes) and I get the very annoying alert every single time for me to confirm that I know that cellular data is turned off. This defeats the ease of access to get right into the app. Please fix the app so that we don't have to repeatedly get and respond to this unnecessary alert. I understand this is due in part to iOS but I'm sure something can be done in the app to prevent this issue.
Great-used for at least 2 years
Help! I restored a backup for iPhone and recovered everything except msecure app. Emailed customer support yesterday and did not receive response
I have used this app for 2 years at least. It is well organized and I have never had any problems. Periodically it asks if you want to back it up. If you can, do so, because if anything happens to your phone or the app (I once accidentally deleted it) you can only recover what is backed up. It is very easy to recover the data if needed. I use the app to save passwords, as well as info like insurance card id #...
Been using for some time. Paid the "preorder" price for March release. Don't have it yet and Customer Service is not responding to simple questions on email. Not sure what is going on with them.
Was working, now will not WiFi sync
Was working, now will no longer do WiFi sync. It recognizes the computer, but it thinks the application on the computer is not running, but the mSecure application actually is running. Few days ago had same problem. Few days ago the last thing I had tried was reboot of local router. (AT&T 5268AC) Today tried reboot of iMac, iPhone, then the AT&T router in that order, which I think was the order I did a few days ago. It still thinks application on computer is not running. But still did not sync, then I rebooted the iPhone several times and rebooted the router again before it finally was able to syncs. No, I'm not going to use other forms of sync since I don't trust putting anything out on the web, especially not my database of passwords. This really stinks that I have to keep rebooting multiple devices, multiple times every couple days!!!!!! App is useless if can't sync!!!!
By far the best password app
Developers have consistently improved the app without playing games with their customers.
Stay away from v5 update
By Maui Kid
MSecure is getting ready to update their app to v5. Look at 1Password if you don't like what mSecure is changing.
Read what they are offering before you pay $9.99 and update. They no longer will be offering iCloud or Dropbox backups or wifi syncs between your devices. Instead your backups will be stored on their servers. Poor business decision and you can read the complaints on their website in the support section.
I purchased the upgrade, but now I'm requesting a refund. My data is to important to sit on a server that I don't trust,
Solid password manager
By User Jones
I use this across 4 devices - MBP, PC, iphone, ipad. For the most part it works seamlessly. The PC has trouble at times but the rest sync easily on the cloud. It's easy to use and I use it almost everyday. If you don't use a password manager, your passwords are probably too easy.
One thing that annoys me about mSecure is that the upgrades are slow. It took a long time to get iphone touch ID integration and it seems like they are in no rush to get MBP touch ID integration. Passwords are probably the best use of touch authentication but doesn't seem like a priority. 1Password always seems to be ready to go at launch. Actually considered switching many times because of this.