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Ken1138 - Instagram ruined my account!
I only had the opportunity to use Instagram for a week, and I spent that time following people I know, businesses I’ve worked for, museums, galleries, and shops I’ve been to, or hoped to spend time, and money with, and I watched a lot of hilarious, and fun videos. Then, Instagram locked me out of my account, and told me I had violated the user agreement by somehow hiring someone to do all that for me! What? I wouldn’t even know how to begin to do that. I ‘hearted’ videos, and posts that I liked. I followed people, places, and causes of interest to me. I’d hoped to switch over to a professional account, and point an arrow from Instagram to another site to sell my artwork, but by the time I was able to log back on Instagram(About 45 minutes) they had deleted all my saved links, and content from the past week! They never emailed or messaged me- they just did it! I deleted the account account after that- unprofessional! If I’d been posting things, and they’d suspended the account I would have understood, but I hadn’t even made my first post for them to judge what I might have to post or say! Unprofessional, anti-intellectual, and frankly they wasted my time. I’ll spend my time, and resources elsewhere, Instagram. Lesson learned.
M.J.2 - What happened to MY MAIN FEED?
I really dislike the latest update that turns my main feed into basically an explore page once I’ve scrolled through the most recent posts. It’s confusing and upsetting. I want my main feed to only show me posts from the people I follow - mostly my friends and family. Especially during quarantine when I’m missing seeing those people in person, I want to see them on Instagram. I did not like that my main feed was previously not necessarily in chronological order and that I sometimes missed someone’s post bc the algorithm didn’t think I’d want to see it I guess? But I did want to see those posts and in chronological order. It’s also confusing because it made me think that I was following these random accounts for a few minutes. It’s already pretty easy to slip and accidentally follow an account that I did not intend on following. So I thought I had done that and followed many accounts on accident. I kept scrolling trying to get to my friends old posts but they weren’t there. Sometimes I open Instagram and I don’t really check my feed. When I do that from now on, are those posts going to be basically lost from my main feed forever? This feels invasive of my freedom of choice of content. I already don’t like how my explore feed shows such narrow topics. All I see are kardashians, text posts, diet/fitso and mukbang. Besides mukbang vids once in a while, none of those are what I’m interested in seeing. I’m slowly being turned off from Instagram.
KittysPlayhouse - This new update is terrible
Instagram has made it even harder for you to see posts from the people that you actually follow with this most recent update. I now only see about 10 - 12 photos from people I actually follow, before I get to the “you’ve been caught up” message & suggested posts start popping up. I follow 200+ people, 80% of whom update regularly, yet instagram is making it impossible to see them. I miss so much time sensitive information, including sales, events or donations, all because instagram has moved explore page posts to your home feed as well. And posts are being BURIED with this new update. Half the time the “new” posts on my timeline are 1-2 weeks old & the posts in my “older” tab are from the same day. As a creator myself, my engagement has dropped exponentially, as Instagram is making it increasingly difficult for my work, & the work of others, to be seen.
And that’s not to mention the horrific placement of the new reels tab, dead in the center of the app, with the new shop page directly right, kicking both the post button & the notifications tab to the top of the screen on the home page. As a small business, this is FRUSTRATING to say the least. It seems like instagram is hell bent on punishing the very people that keep their app alive. At the very least, give people the autonomy to organize their app tabs the way they want to & choose to have a chronological home feed or an algorithmic based one. Come on Instagram, lets do better.
babieeaj - Hard To Navigate with the New Layout
first off i’d like to say that i’ve been using instagram since 2015. i’ve seen some changes over the course of these past few years that were very good for the overall use of the app, and some that just made navigating the app more difficult. the main reason why instagram has become so popular over the years was it’s simple layout that made it easy to access and interact with followers and discover people. but now, in 2020, likes and view counts are hidden, the feed isn’t in chronological order, the algorithm only allows you to see posts of only a handful of people you follow, and now the notifications have moved. if instagram wants to keep its users satisfied, then they need to go back to the classic look. keeping the classic layout with home, explore page, upload, notifications, and profile at the bottom makes the app easier to navigate. there is no reason why the shopping bag needs to be on the bottom bar because not everyone shops from instagram. there are a lot of scammers on the app! instead of changing the layout, instagram needs to fix the algorithm, put posts on the timeline back in chronological order, get rid of bot and spam accounts, and remove accounts/posts that don’t follow the community guidelines. now more than ever, there are many accounts that spread hate and misinformation! why was changing the layout a priority? fix it and bring likes and view counts back!
Jayycv - Recent bug issues and glitches
This is my favorite app ever, so I’m conflicted to write this review. But honestly, over the past few months, the number of software bugs and network glitches within the platform are ridiculous. Not only does the app tend to force close on random for no reason, the feeds are constantly saying no network connection when I am in fact online, there are inconsistencies within the features available for users to access (for example some people can access filters while others cannot), and as of recently all of my stories just don’t save into my highlight archive — so I can’t add anything I recently posted to my highlights. This is tough because I’m both a mom (so I want those memories of my child) but an entrepreneur so I run my business through my Instagram. Not being able to showcase my content on my page through story highlights is not only costing me precious memories but my business as well! I have reported this issue several times and have gotten zero resolutions. Normally I wouldn’t dock a rating of its stars due to an issue like this but seeing as two updates have been pushed since my content began disappearing is frustrating and the lack of communication from the support team at Instagram is short of disheartening. I’d be happy to update my review upon troubleshooting my account but until I get a response 3/5 is all I can give.
Moonstuh - Annoying issue
Instagram is a great app to use on your free time and to connect with other people. This is why I was really interested in using Instagram to try and help out my barber career. The one annoying issue I’m having is when it comes to trying to add an action button for booking. I have tried this with three different booking apps so far and with no luck. For example I am trying to add my square appointments app as a book option on my business account. The videos I have seen about how to do this, show that once you click on the app you use to schedule your clients, you need to enter in the URL that will link them to your booking page. I believe this is where the problem is. Instagram doesn’t give me an option to enter a URL. The order that Instagram sends me is ( connect website > please select business to connect > connect to Instagram > connection successful). Then when I refresh my page there is no action button. I have used three different booking apps in hopes that one of them would work and none of them do. I have the online booking option turned on within the app as well and it still doesn’t work. It’s extremely frustrating and to add onto it, I can’t find anywhere online to help me. There’s no way to contact Instagram, at least from what I have seen and it feels like it’s never going to work for me. This app could easily be a 5 star, but this one problem is really making it hard.
Mnwreck - Inaccessible. Many problems.
I’ve got a couple Instagram accounts, and no two have the same features as the other. It’s incredibly confusing and annoying to switch between two accounts on the same app that don’t even have the same features. One might have a different, newer version of DM’s while another has been stuck with an old version and has never been updated.
For the past two months my main account has been action blocked almost every other week. Instagram has made me change my password 8 times within then as well. I rely on posting often to keep my audience and gain new followers (as well as to catch the eyes of potential customers, as I am an artist that makes money off of commissions) and I obviously can’t do this when Instagram blocks me from posting. I don’t share my account with anyone, I’ve never purchased followers, and I’ve never used any third party apps with Instagram. So it’s beyond me why they keep doing this.
Not to mention, the support is awful. If you have an issue or if you need help with something, you might as well forget it. The support team is incredibly unhelpful and has always been this way. I’ve seen accounts post highly illegal content that Instagram deems as safe for all ages! Even after reporting. Any legitimate problems I’ve tried to report have been met with silence.
The idea of Instagram is great. But the app itself is becoming worse and worse as time goes on.
User10019 - Help!!!
I appreciate the quick responses and corrections for the issues I’ve had. Thank you. I’m very new to the business side of Insta, so I’m not very fluent in the algorithms and how they work. I don’t quite understand how to obtain followers. I don’t like that my profile seems to be categorized with other dog stores which is pointless, because other stores aren’t potential customers. My profile keeps getting tagged with inappropriate pictures, since my profile is linked to the website they upload there too. I’ve changed my settings to prevent that now but somehow they are still there in the background as if they are used to place my profile into a spam server or something, idk. It seems like posts don’t circulate unless you pay, especially on Facebook. Plus paying only gets you false likes, the analytics show down to the millisecond how much time was spent on the site, what page, what products etc. I feel like the clicks are computer generated and aren’t real potential customers. My profile lost 100 followers overnight it seems and now for every follower I get I lose the same number. Although I appreciate the followers I do have, it seems they are from countries in which I don’t sell products, so again pointless. How do I generate followers? How do I prevent the inappropriate tagging? How do I keep my profile from being spammed? What am I missing?
Km_nieves - Good app with too many flaws
Instagram is perhaps the application I use the most, and I really enjoy it when it’s at its best. However, the flaws are simply overwhelming at times. I’m writing this review because my account has been wrongfully shadow-banned and action blocked over 6 times now without an actual just cause for it. Every time, it says I was allegedly “sharing my account with a service that helps me get more likes and followers” even though that’s blatantly untrue. I have 0 posts, 0 likes and well under 1000 followers. I have written 4 detailed reports explaining my situation but it has been to no avail. Every time this happens, I’m forced to change my password, I’m logged out of my account and then I’m action blocked for an entire week. Every time I try to like or comment, it gives me the option to report it if I believe they have made a mistake but nothing works. My account is never checked, my week long action blocks are never reduced or lifted, my reports are never acknowledged and I’m always getting wronged. I also really dislike the fact that I cannot easily contact anyone from Instagram to help me with issues like these, I can only leave long, written reports for you to ignore and do nothing about. Please revise your algorithms and consider having a Tech Support line with human responders for unique and recurring problems like this one.
G. Anne J. - All we want is chronological order!
I love this app so much. I use it every single day, and use it to keep in contact with my friends. It is very easy to post things, direct messages work well, and stories are a neat feature even if it wasn’t an original idea.
Although there are many impressive features on this app, I am not sure if I like the new comment section where you can see the top liked comments first and not the most recent ones. I feel like I miss out on everything that Instagram doesn’t deem important.
Same goes with my timeline! I just want chronological order back. I miss out on so many posts that I am interested in. I often don’t see posts from friends and family anymore because the format doesn’t show me them. I don’t understand why I need to see posts from both 2 minutes ago and 5 days ago right under each other.
Not to mention the INSANE amount of ads I see on here now. The algorithm specifically is created to benefit it’s sponsors and ignores the creators on the app. I dislike that anyone can promote a post now. I get random posts of things I do not care about. If I do not follow someone, why do I need their posts in my timeline?
It seems as if everyone in these reviews agrees that all we want is the chronological format back. I don’t understand why the people who run this app do not listen to what their customers want.
MartyMcFly1999 - You need SERIOUS Improvements
I honestly love this app for what it is but of course everything isn't always perfect. However, I and probably many other people have came across some of these problems before and it tends to get us angry at times and this is what happened to me.
Last week, my main account was banned from liking and commenting anybody's post and I wasn't able to edit any of my previous posts. Now, I swear I didn't do ANYTHING that cause this to happen to me and I'm sure many others have been through the same thing too but this is literally very frustrating for us and I don't know why it happens out of nowhere while we go through the app as we normally do. But, as of today the ban has lifted but apparently I still can't edit my posts, in this case I can't tag anyone. Now I've waited a whole week for a ridiculous ban to be lifted but then I immediately face another problem? People at Instagram, please try to make this app great for your costumers cause these glitches/unnecessary problems are getting more and more people angry. We just want to make good content and have a good time on Instagram and we don't want to face those problems again. Please make better improvements to the app in the best way possible so that everyone can enjoy the content.
Thank you so much.
lit_lana - Is instagram deleting people for doing nothing?
Overall I love the app instagram, you can see funny videos and even gain followers on there, but here is the biggest problem on instagram, THEY ARE DELETING ACCOUNTS THAT DID NOTHING WRONG. Instagram needs to get out of their brain dead state and start checking accounts before deleting them because they are getting reported and accounts are being banned and disabled. This is especially unfair to the fan editors out there. There are hundreds of thousands of people who make edits of their favorite people on apps such as TikTok, Instagram, etc. These fans work hard on their edits, tag the people they edited, try to make their day by showing how much they love them just so instagram can delete the photos and videos because they assume that they are trying to be them??? Clearly if you read the caption you can clearly see that they are just simply showing how much they love that user. They are not trying to be like them they are just trying to support them. If they think people who show love to who they support then why don’t hate pages get banned, reported, or disabled? This isn’t the only people instagram has done this to because a nice dancer who did absolutely nothing wrong got disabled at 300k, the followers she worked hard on getting!!! Instagram needs to step up their game and stop doing all this bad stuff to these people who show their support or I’ll just have to be one of the many people who delete this app.
*payfordata*payforads - Following activity page needs brought back.
Seeing what my friends like is 80% of what I use this for. This has been my main social media, and was my favorite up until this new year. Probably moving to something else. How can people be so out of touch. You’ve slowly destroyed this app over the past few months. I’m not sure if Facebook bought you out but it sure seems like it. This was a place you could really laugh with your friends and meet new people. But why not be snapchat? Why not be Facebook? There popular right? This isn’t just about this recent update, you’ve been deactivating “meme” pages for months and there’s a reason they get so many likes and followers. Because we enjoy them. I don’t plan to be with you much longer. Maybe give us a useful function that’s not something snap already has, or just keep taking key features of your app out that’s a good course of action. Maybe if people want to hide all the “ig models” they like you can add a setting to hide just YOUR stuff from your followers “following activity”. The only logical reasoning is people want to hide what they like, give them the option to do that on there own. This seems to be in favor of the ig models, now all these new people can like because there wives/whoever won’t see. And we all lose a way of seeing things people with similar interests like. Nobody wants to watch explore tiktoks, models, nba videos. I’m interested in more than what you feel like is “trending”
Archer189 - Had my account was shut down for no reason
I finally decided to get on instagram after my friends would not stop asking me to get on. And it was not a good experience, why because my account was shut down before even seeing the home page or whatever the first thing you see when the app is open. Now I’ll will tell you exactly what I did. I went to my App Store downloaded instagram next I clicked create new account, I entered my email address and chose my password then click next, the next window
Gave me the option to leave my email address as my instagram account name I didn’t so I changed it and then clicked next then the page glitched out and said that something went wrong and there was a button that said go back so I did that and I took me to the beginning to create an account so I entered my email clicked next and it said that this email already exists so I go to instagram app clicked on log in enter my email and password clicked log in and I get a message that my account was closed because I violated the terms and condition. I’ve actually tried again to create an account 2 days later using my work email and it did the same thing again. Idk what I’m doing wrong but I’m annoyed and done with instagram, that I’m just going to stick with Snapchat. Also don’t bother sending instagram a message because they are probably not going to reply back it’s been about 5 business days since I’ve sent them a message and still no reply.
NiksM. - New Update
The new update is absolutely annoying. I can’t see recent posts without having to click on older posts from people I follow. And if I don’t click on that it just displays ONE new picture from someone I follow. Every time I get on this app all I see is that. Which at this point has gotten on my nerves. Just that one recent picture which is 7 hours old now. Even if I refresh the page I don’t get an update of recent posts with other people I follow. Before the new update it changes constantly and I know some people that I do follow post on a daily basic. Change the format back. I rather scroll on my feed to see post of people I FOLLOW. Not the stupid suggest posts on my feeds. Change it back to how it was. This is incredibly stupid. It’s more stupid having another button to see older posts on my personal page. Stop putting explore page videos/posts of people I do not follow on the personal page. I get on Instagram multiple times a day and I do use the explore page a lot. Keep the personal page separate from the explore page. That is beyond ridiculous. Why are you changing the format? I don’t want to see suggested posts on my personal page. Change it back to where when I scroll on my personal page, it just displays posts from people I follow. Stop including the explore page on the personal page. KEEP THEM SEPARATE. Literally have a personal page button and an explore page button for a reason. Keep it that way.
vlpage - Still good, not great (iPhone X)
I have pretty much the same comments as everyone else, regarding bringing back chronological order of the feed, stories being a ripoff of Snapchat (but I believe Facebook, instagram, and Snapchat are all owned by the same company if I’m not mistaken), etc. BUT ALSO, I just bought an iPhone X and the app needs some serious revamping be compatible with the new phone. They did a good job of having the layout fill the full screen view of the X; HOWEVER, when you go to upload a new profile photo, if you click on any photo besides the very most recent one in your photo album, the layout glitches, and the “Cancel” and “Done” buttons move up on top of the iPhone’s time and battery displays. I wish I could attach a photo to this review, but I hope my explanation makes sense. This glitch makes it impossible to click either of the buttons, and you have to physically kill the app and reopen it in order to get out of the screen and back to using the app. This happens every time you try to change the profile photo. If you use the most recent photo in your album, it works mostly fine, with just a little awkward cropping on top. This is just frustrating because obviously people might want to be able to upload ANY of their pictures as a profile photo! This glitch really needs to be worked out ASAP
ropetapetite - Good social media app, bad user interface design
The app works for what it needs to work as. But for whatever reason, the user interface constantly changes and there is absolutely no indication that it is meant to change in their version history updates. It becomes slightly irritating that the app will work one way one day and the next some random change will be made to either the explore page or the home page that just doesn't make sense based off of its history. My example right now would be the new reels that were introduced. Now when I go on the explore page there is a huge portion of it being taken up by reels that I don’t want there. Sure, reels is cool but I went to the explore page, not the reels page. Another example that also happened recently was where I opened the app one day and my home page didn’t show any of the pages I followed and instead showed random pages. It took me a minute until I realized I had to click on “see older posts” before I could see the old posts. Not that I care for this too much, but it was just irritating for no reason to suddenly have pages I don’t follow showing up in the section of the app meant for only pages that I follow. That’s about all I can remember but there has been a history other similar changes in the past as well that I vaguely remember.
Put it back!:( - SUGGESTION! How about an Option For Chronological order?
So I seriously like this app and following creators but I have a problem with how my feed is always set up. First of all, my feed is not in chronological order! The way it’s set up is very very unnecessary, I miss many posts from the accounts I follow! I also end up seeing posts from the second they upload a photo to the next post being from another person from 5 days ago! Second, since the way our feed is set up it keeps changing the posts every single time I come back to the app, again with the same thing, a post from 5 days ago to like 3 minutes ago. Like you’re lucky to catch one that’s very recent. That’s just so uncomfortable and very annoying. Please bring back chronological order or have an option for this!!(I seriously believe having an option is perfect!! It gives us a choice!!) It’s more helpful than accidentally missing a post because the way this is set up. Or completely miss a whole week of posts by someone. Anyways We have been trying to ask you guys for so long now! It’s certainly something we need back.
Thanks for reading and listening to the us users! Hope to hear back from you guys some time!
Te rates - Great app, feed flaws.
Overall, Instagram is an excellent social media app. However, I have found a few flaws in the way Instagram looks. For example, the comments are not in chronological order;making them very confusing. I have found a similar problem in the feed algorithm. They are not in chronological order anymore. You will see a post from 2 weeks ago, and then a post from 2 DAYS ago. Next, there should be a bigger time frame for videos. You cab only have a video that is 1 minute long. I wanted to post a slime review, but the video was 2 minutes long so I had to do it in 2 separate videos even though all of the slimes came together. Finally, I think you should fix the messages. You can always see if someone has seen your direct message. This isn't exactly a problem, but I think there should be an option, in case someone does not want people to know when they have seen their messages. Please take these suggestions into consideration. I know I am not the only person complaining about these things. Other than those problems, I have only had good experiences with Instagram. It is very easy and fun to use. You can share pictures and videos with your community or even the world! All in all, Instagram is a fantastic app, but needs a few fixes.
Slytherin Lennon - Regarding notifications
I never bothered to leave any reviews because I did not really have any issues with the app until now. Please REMOVE the annoying notifications of “people you may know”. I find notifications about people I may know extremely annoying and unnecessary. I don’t care about people I may know. I didn’t mind seeing the suggested people on the app but now I’m getting actual notifications about this and it’s really annoying. It’s always people I don’t know at all and there is no way to turn off these stupid notifications. I hate them, please remove these awful notifications or at least give us the option to turn them off because when I went to check to see if I can turn off this specific notification, there was no option to do so. The only notifications I’m interested in are notifications of likes and comments on my posts and when my friends send me direct messages and friend requests. Any other notifications I’m not interested in, but the other notifications at least have an option to turn them off. But these people you may know notifications are just annoying, useless and I have no option to turn them off. Please give us that option to turn these notifications off as I DO NOT want them! I’ll raise the number of stars once you provide the option to get rid of that annoying notification of people I may know.
Pupsrcute - every big update brings me great pain
I can never say that an instagram update has ever thrilled me in recent years. Every single time this app has a massive overhaul, the controls become even more clunky and jammed together, I don’t even know what it’s trying to be anymore. I’ve been on this app for 7 years. In those 7 years, the notification/activity tab has been in the right corner, just left of the account button. So it baffles me as to why someone would feel the need to move it to the most unconventional place possible. It is so terribly out of the way now, and not only that, it’s been replaced with a shopping button, so every time my dumb ADHD self goes to check my notifications, I’m sent to some bootleg Wish page. To whichever one of you working at instagram decided to cram the activity button into the top corner with 2 other tabs, I truly hope you have an awful day. Just an unpleasant time. I hope you get a parking ticket, and your car runs out of gas. And you go to the kitchen to find your spouse has tried a new recipe for dinner, and it’s just not very good. And your computer crashes at a very inconvenient time, and you were using an adobe product and forgot to save recently, so you lose a lot of progress on whatever garbage your team concocted to ruin the experience of your user base. I truly despise you.
Suhfefadhkkfdgkkcex - I was ok with it at first but then this happened...
So I went to go on my art account right. I go to check my activity and it says “we’re having trouble accessing your activity” and I was like ok maybe I need to refresh it. I did and nothing changed. So then I say ok I’m just going to post another piece of artwork when I go to post it, it wouldn’t post. I also tried refreshing it. It didn’t post. Eventually I was like ok maybe it’s my email. I went to go confirm my email and bam! Could not confirm my email I retried over and over again and nothing changed. I even tried turning my phone off and back on again even though I just got this iPhone 8 in December! When I tried it again after restarting my phone, it still didn’t work. So eventually I was like ok you know what, let me just log out and log back in. I did that and what do you know, I COULDN'T GET BACK IN MY ACCOUNT AT ALL! It’s so hard trying to promote an account and get more people to follow along with your art and I had been building that account for over a year and a few months...all my hard work and dedication down the drain. And to put the topping on the cake, my personal account had also started messing up so eventually I just said you know what maybe I don’t need this app because clearly if I did they would fix things like this and prevent them from happening. So I might just not even try to have another account. I really don’t want to start all the way over again...
Poor people love Jesus - Instagram discriminated against who can post what in the comments.
I was just on an NFL post about the Jaguars defensive stats having a plain old argument that even though the Steele’s lost that doesn’t make the Jags a better team... that has nothing to do with my problem. The problem is I typed a response to a commenter during the argument of which I was blocked from posting saying that Instagram keeps certain “guidelines” for the community... some generic message I’d expect if i was trying to say something racist or sexist. But no. It was a simple argument about football that I was blocked from expressing my opinion on because it didn’t follow “guidelines”. The comment had no vulgar language and presented my argument in such a way that there was no degrading or demeaning connotation toward the would be recipient. TAKE NOTE: This comment was made on an NFL post and I was blocked from posting my opinion AGAINST the team the post was promoting. This is not a singular or first occurrence as I’ve had this problem before with Instagram blocking me from posting comments that oppose the view(s) expresses within the correlating post. I quite frankly find this ridiculous amongst the sea of comments I read through on posts from news publications such as Fox. As long as you don’t disagree with the post you can same just about anything that isn’t immediately racist or sexist... but I can’t argue about football. Fix this.
falloutjane - Algorithm
I’ve been an Instagram user for a long time now and I really enjoy the app. Definitely my favorite social media platform. I, unlike most, really like Instagram stories and I love how you can save stuff without having to screenshot. My complaint however is my home feed. I’m tired of only seeing posts from 5 of the 200 people I follow. I wish there was a way to have it be in chronological order, but you can make it so that specific people do show up at the top of your feed. This may sound a little silly but it’s pretty embarrassing when you accidentally like and comment on a post from 5 days ago as if it was posted ten minutes ago. Really I don’t understand why Instagram is making all these frankly useless updates to the algorithm. Instead of that they should be cracking down on how the thumbnail (starter photo?) for a video has nothing to do with the video. Now that’s something that needs worked on. I feel that these algorithm changes only benefit the people exploiting Instagram and hurts regular users content intake. This is a little long so in short great app but please stop messing with my feed, or at least give me the option to change it back to the way it was if I so please.
DaintlyDelilah - Oh Instagram.
Honestly. If you would’ve asked me a little over a week ago I would’ve said, “ I love Instagram it’s the best social media app out there!” But , within this lovely week-ish. I’ve had my business account completely deleted with no explanation. Let’s add that it was AFTER I paid for a Instagram promotion and finished it. So they took my money, then deleted my account. I didn’t post anything more from the post that I put through promotion, just took the money and deleted it. And now after giving up on having my business go through Instagram I find today that I’ve also been logged out of my personal account, not deleted yet, but the account that I’ve had since I was in 6th grade. The account will not let me log in since I had an account that got blocked on this phone. So now I’m off of both business and personal accounts and being forced by Instagram to take an ig hiatus. I don’t understand why Instagram is targeting certain accounts through their apps, especially account holders that are physically paying them. So, please take a second to think about weather it’s worth it to run a business through Instagram with having the chance for it to be deleted with no exploration and no support from Instagram since none of their support outlets either connect you with someone or even work for what they say they do. Thanks for reading my annoyed ramble. I’m gonna go see if you can run a business through Twitter now.
Megan3133 - Fix in update
Okay so I absolutely LOVE Instagram. Recently I have noticed it is not loading all of the posts. I will go on Facebook and see a picture posted that states it is linked with Instagram but never see it on my Instagram feed. Also when you refresh it will take some of them completely off of the feed instead of putting them towards the bottom. Can you please fix it! This is causing people to not get any likes at all. My followers say they never see my pictures unless they search my profile. I keep seeing the same pictures over and over again. Some days I get half of the likes I normally do because people do not see my pictures. This is very frustrating.
Another thing that is annoying is the adds that I don’t ask to see. They are very creepy because they relate to the things that I like but that’s not why I got instagram. It seems like this app is trying to copy every other social media app such as Snapchat and Facebook.
I have been having this issues about loading pictures and my followers not seeing my stuff for about a year now. Can we please go back to the old instagram where everything was in chronological order?
1phone 6 please - Fix it please
I have never made a review on something before. I absolutely loved insta it’s a mix between snap chat and I can also shop on it and I’ve found many small good businesses which is awesome, but I just deleted the app, because I have been dealing with hate, death threats, and harassment from an account run by 3 people. I clearly understand this happens on any social media platform but I’ve noticed it more on here. I reported them when they first started doing it after I stated my opinion on something they came into my dms and started mocking me so I had to make my acc private. Then they posted parts of the dm where I was clearly defending myself, I said nothing rude never harassed them back just simply stated why I believe what I do. Yes I know you can’t do much about it when it’s in the dms but when they publicly harass me and you can see their post that’s wrong. I then blocked the account and ignored it, but they all 3 made new fake accounts and did the same thing. I have been blocking all these accounts for about a month and can’t handle it anymore. I have reported their main account and get told we all have different views but pretty sure death threats isn’t something that should
be viewed had following community guide line. Instagram please stop worrying so much about the layout and fix the harassment and mockery on Instagram because I know it’s not just me that gets it.
TCHALLA21 - Not good
I know you guys don’t read these but I’ll write this anyway. Why the feed isn’t in chronological order is beyond idiotic at this point. No one needs the espn highlights from 3 days ago at the top of the feed list. Then as a fellow developer and finance manager of a company, I know facebook inc sells data to other tech company’s so they can find “look a likes” and such to target their markets better. But you guys have made it so obvious that you are just hoarding your users data to sell to the anyone willing to pay your prices. Like if someone tags a location in playa vista California, and the very next day gets sponsored ads in their feed for Apt’s in playa vista california. Hey cool it’s a business and you guys are great at it because the idea of your product is amazing. But every time one of these algorithm based add ins are included into your development the greatness of your product deteriorates. I deleted Facebook years ago because long before your political troubles it was glaringly obvious that the spirit of your product was dead. Facebook was no longer the cool party. Instagram is doing the same thing. At least give your users the option to choose. Most wont even care if they were given a choice (yes that was a matrix reference). But when most people speak of how gross social media can be. It’s not the users or content it’s how you guys choose to display it. I hope that you all could really do better because now it’s kinda trash.
🌼Caitlyn🌼 - Needs Some Improvement
I’ve had Instagram since 2013, which is a very long time 😂 It’s definitely changed over the years. A few problems I’m facing now, however, include my explore page resetting (I’d have to exit the app & go back in to fix that), and not having sound when I try to upload a video on an extra account.
I also feel that a few of the features that used to be on there were so much better and easier to get to.
Archived Stories, for example. Whenever your story would disappear after the 24 hours ended, you’d get a notification saying how many people viewed it. Now, that’s not there anymore, and I have to go to my archived just to see who looked at my stories. Another thing is the hashtag following (or whatever it is 🤷♀️). For me personally, I’ve never used this. I tried it once and just thought it was annoying cause the posts would go on my feed, and I’d be thinking that I’m just following these accounts when I wasn’t. It really isn’t the greatest feature to me, as I could just go to my explore page and find the same posts.
Regardless of these minor things though, I still use Instagram pretty much every day. 😂 It’d just be nicer if these issues were resolved or taken into account by me writing this.
Eurasia☺️ - New Update
I love Instagram, it’s like a more modern version of Facebook thats basic enough for my grandma to understand but still fun for me to use. However I don’t know if this is a fluke or apart of the update. A message came up saying Instagram limits how much likes we can do on comments at a time to stop bullying... I just want to know who thought this was a good idea. This is a social media app that’s like the whole point, liking is literally the foundation of every media. If you have a limit whether your intentions are bad or not your going to end up being wiped for existence. And also I don’t know who thought a limit on liking comments would prevent bullying but that person has obviously never really been bullied in their entire life because that does nothing. The only thing limiting likes is going to do is leave Instagram with bad rating and have your audience delete the app and go to another platform that allows them to do what social media is suppose to be able to do. Speaking of such I won’t delete the app yet because I’m hoping this is a fluke but I will be switching to another platform, for the rest of the month, that is able to do its job. I appreciate the concern for bullying but find a way to help prevent it that doesn’t effect everyone and take away from the purpose of social media.
uzer001098876 - A sad user
My Instagram feed is now filled with posts from advertisers and accounts of which I don’t even follow. I never see my friends on my feed anymore unless I am scrolling for 10 minutes and people’s pictures are not getting as many likes. I can speak from experience because I have watched my likes go down as Instagram has changed their algorithm. People like things which are unique! Keep Instagram different and unique and make other platforms want to be like you, not you wanting to be like them. If the changes are based off of Statistics, realize the functions of other apps. Snapchat for instance, people like it simply because it is very private. On Instagram you are able to send pictures to people however they can be uploaded from the camera roll and used to look like the picture was taken just then.. this makes Instagram very user friendly for catfishes. Just keep the traditional Instagram aspects and forget about conformity. Make it so dm pictures- if uploaded from camera roll, it states that. Additionally, make the feed tendered to followers which a users look at most frequently.
Because of these issues with the algorithm, even though I used Instagram since 2012, I must say goodbye until changes are made :(
--wolfg1rl-- - Fix this please!
I really enjoy using Instagram but I have one issue and that is that when I try to upload more than one photo into one post it crops my photos to the same size as the first one in the post. I want to be able to post all of them into one post and have all of the pictures be the original size. This would be great for photographers like me who go out on photoshoots and want to put up one post with their best photos. It is hard to do that when all of your photos are cropped the exact same way. It should be the same way as Facebook. I am not saying we make Instagram exactly like Facebook because they are two different social medias, but I think it would be nice if we could upload photos on Instagram the same way we can upload them on Facebook. With Facebook you have one post with multiple pictures that are all the original sizes. You can then click on them and look through them individually before exiting and going through the rest of your feed. Instagram should allow us to have the option to upload our photos like this. We should have an option to do this If we have a photography account. I know not everyone would want to upload their photos this way but many would choose to do this.
Aperralll - Please stop making unnecessary changes
I am finding it harder to use Instagram with every update. Changes that are being made are unnecessary and feel unnatural to me. I can’t see posts in chronological order, I have “suggestions” on the feed which I go to see ONLY what the people I’m following have been up to. That’s been slightly annoying, but now in the explore feed when I click on one post with the intention to scroll through all the posts suggested to me from various users... instead I’m met with only one users posts, most of which I’m not interested in and it’s annoying to have to go back and click the next picture to see the next meme or what-have-it, causing me to close the app and open FaceBook or Twitter instead as they aren’t making changes that are majorly affecting the way users browse content. I don’t know who instagram has put in charge of these updates, but every single update gets worse. ALSO not to mention, the app will automatically follow accounts that I have either never encountered or had no interest in following. I have never left a review in the AppStore but Instagram used to be my favorite social media outlet and now I’m much more fond of other things due to some of the updates and I think a lot of people might feel this way about the path instagram is taking.
_Lil JAJA_ - “Instagram needs a customer service number” SECURITY & SAFTEY OF PERSONAL LIVES !
Instagram has been a great app ever since I was around 10 to 11 years old I am now 17 about to be 18. I have had Instagram since 2013. However, Instagram seems as if it’s easy to hack into. My accounts have been hacked numerous times and I have tried anything/everything to try to fix this problem. I lost everything within my Instagram such as photos, saved videos, Instagram stories, my followers, my business, my followers, anything that’s within the app it’s self I have lost and I have put a lot of work into it since I was just a kid. Ever since I was kid I’ve had a dream and Instagram was my way of reaching out to the world/community especially around so I could share that dream with them (everyone has a dream). That dream feels slowed down and a bit ruined and it something I take personal to the heart with much care. I just wish whoever was doing this would stop. Instagram needs to establish a customer service app or addition to the company/service because this has not only happened to me but many others. Every time I log in my “IG” account get deleted. Please help me! If anyone supports this please help me out and tell me how to end this headache. It’s very nerve wracking knowing things like this happens to people’s account around the world. Instagram needs to be more secure! 😪
Blobycorn101 - great app, some changes would be amazing:)
Instagram is a great app that I use on a daily basis, I love it and i’ve had it multiple years, but there are some changes that would make this app go above and beyond that me, and many others, would appreciate. First off, after you post multiple pictures in one post, you should be able to delete some pictures out of the post without having to delete the whole post. This would make so many users more happy because there are countless times when you accidentally post one picture in a group of pictures that you don’t like, but you didn’t realize it in time and you already have many likes and comments so you don’t want to delete the whole post and you just stay stuck on what to do. Also, if you creators made a way to preview certain pictures on a private account that the creator of the account puts up that would be amazing! It’s difficult to tell who some people are sometimes when you are only able see their profile pic so if you were able to select a few pictures from camera roll to put up (no likes or comments involved) it would be a huge help. Thank you creators for the amazing app:) ~Kailee
yallwallin - Worst experience ever
Made a great account and was gaining a lot of followers but only ended up having it for 6 days because Instagram banned it. I had 600 hundred followers and was averaging 100 followers gained a day. The first thing they did to my account was make it unable to comment but that was understandable I guess because I was commenting a lot. They then lifted this after one day. I started posting again and realized my hashtags didn’t work because now they shadow banned me because (and I’m guessing) they believed my account was a bot. This got me mad but my account was still thriving so I did not care. They than started deleting some of my post claiming it went against their guidelines which I read later on and saw that it didn’t.i also made a promotion with one of my vids and had no problems and the next time I tried doing it with the same vid They said it went against there ad policy. Yesterday at 9p.m I went to check how many followers I had before I went to sleep and saw that they had banned my account all together with no warnings what so ever. They didn’t give me a chance to do anything. Today I also realized every account on my phone is shadow banned and I cant create any accounts anymore so yea long story short Instagram screwed me over and is the worst social app to date. Thanks a lot
EDIT: I’m now logged out of Instagram and can’t sign in to any account or make a new one and I’m not banned on those accounts
nacephus - It was great and now no one sees my posts
I’ve had instagram since I can honestly remember and I’ve always loved it. But recently I have started an art account and it was going smoothly the first probably 7 months until Instagram updated and now no one sees my posts. I’m not gaining followers because my posts aren’t recommended because IM NOT A BIG ACCOUNT. It honestly irks me to see how my hard work to draw and post almost every day is now basically all for nothing because everything is being handed to the bigger accounts. Smaller accounts are now butted to the side and ignored. There is almost no was of growing. I use hashtags, my story, and I posted regularly— yet my numbers still decreased with the new update. I feel like it is their way of saying “don’t promote? Don’t grow.” Sorry but not everyone is able to pay for that mess. I just wish everything was fair like it used to be. Why do big app developers always ruin something that was going so good? How can anyone else make it when they aren’t given the chances the bigger accounts once were given?
Please, backtrack and return it to how it used to be. I’ve had many other artists also complain and get discouraged because they feel the same way. It may seem like a problem only social media addicted teens would complain about but when you are trying to get out there and get known so that maybe you can have a career out of it, it’s a kick to the gut.
Gooey penguin30053 - I cannot recommend this app
Instagram is a terrible social media platform with a horrible community with horrible bugs and only makes itself worse. I cannot recommend this app to anyone. I would delete this app in a heartbeat if I didn't talk to so many people on this app. The app tries reinventing itself and only makes itself worse by doing so. The app chooses the remake things that work perfectly on the app and make it over complicated instead of fixing actual infuriating bugs in the app. If you leave the app halfway through a text, the part of the text will show up in the chat every time you open up that conversation for a day or two until it stops for no reason at all. The app also chooses to implement other features that don't need to be added like changes to the profile page and making it more likely to mis-tap and hit a story button when trying to go back from messages than before. It chooses to implement these kinds of features instead of ones I, personally would really like like a feature to read all story's or better privacy. It also infuriates me that they have not chosen to make and iPad app yet. They know they don't need to make this app better because many people have no choice but to use it, like me. Do not get this app and save yourself your own time and brain power trying to understand what they were thinking doing some of the things they do with this app.
M3owMix(-: - Not pleased
Instagram is the only social media that I use. One of those reasons is because of how Amazing I find it to be. I've never had a problem occur and all the features worked perfectly until now. I logged off of my Instagram app and when I tried to log back in, it popped up "We could not log you in" or "something went wrong". When this happened I thought maybe someone had blocked me and my account had been disabled but later I found out that if that was the case they would tell you whether it is disabled or not. After a lot of failed attempts, I decided to login through Google and not use the app. I was actually able to login. So what is the problem with me logging in on the app? I even deleted and reinstalled the app, but only this time to cause myself more problems. When I reinstalled the app, I clicked on the Instagram icon and then it just crashes. I'm very displeased with what is happening. I've sent feedback but nothing seems to be changing. This was the only way that I really had contact with the outside world and being on my page allowed me to feel free and express myself. Now I can't do that and I don't know if I'll ever be able to get my account back working again. I hope that this conflict is resolved, but until then I'm giving Instagram 1 star.
Brianna Renee S - Needs to fix glitches in the app
Instagram has always been my favorite social media app, however, recently I have had VARIOUS problems due to malfunctions within the app. At the beginning of September 2018, I was logged out of my Instagram account for no reason at all. No big deal, I’ll just log myself back in, right? Wrong. Every time I tried to log in it said an error had occurred. I logged into my Instagram through the safari app to make sure my password was correct, and it allowed me to do so. Now knowing that I was using the correct password, I tried again to log into my account through the Instagram app itself. No luck, once again. I contacted Instagram through email and they said there was nothing they could do about the problem. It is now March of 2019 and the problem is still occurring. Instagram needs to fix this situation. Which according to Google, multiple people are facing similar issues as well. Please Instagram, fix these glitches within the app or help the people who are facing these problems. This is a very irritating problem and the Instagram Team just seems to push it to the side. This is not an efficient way to run a company.
julie9610(: - Used to be a fan
Used to be an avid Instagram user, but since the change in post order Instagram doesn’t interest me anymore. I see too many posts that are days old from the same profiles and hardly ever see the profiles I want to, I usually have to go to the users profile to see their posts. I’m also extremely disappointed in the new explore tab, there has to be millions of posts from users out there but I see the same (maybe) 100 posts repeated throughout. I refresh often and try and click as many different photos as i can, and I still end up seeing repeats more repeats than new photos. I originally liked Instagram because of the simplicity in communicating and sharing with friends, but am now realizing I’d rather learn to communicate on another app, it’s not worth being a part of Instagram anymore when it only shows me what it thinks I want to see.😕
ALSO YOU HAVE DELETED SO MANY OF MY FAVORITE PROFILES because they “do not follow” your guidelines when they are not breaking rules. I see celebrities get away with posting nudes and inappropriate pictures everyday like Kim kardashian. I also have several spam nude pages that try to follow and harass me that I have to block and report. Please re-evaluate your guidelines because you are ruining influencers lives when you take their platforms away for breaking no rules. Please start implementing your guidelines on celebrities and stop hurting influencers.
kevcheeze75 - YOU NEED TO LISTEN TO YOUR USERS
I feel the need to make this comment because I know your development team MUST understand the growing problems, yet seem to not care.
Lets get obvious stuff out of the way first: algorithm. This has been an issue for months. Though this out-of-order feed may work in some contexts, it is not wanted or useful here. People want to see posts in the order they appear. If anything, add an adjustment in settings that lets you switch between chronological and suggested order could be added to please both sides.
My next point is disappearing DMs. These are completely useless and do not make sense within the context of the app. Instagram, for most, is a way to reflect and share their life to their followers; however, by adding such a private, snapchat-inspired feature, the app has gone from a open place to share to a yet another platform for texting.
There are other smaller issues. For example, the saved tab does not seem to work for me or many others. I also do not like how I receive notifications when other people comment. Such additions distract from instagram's intent and usage and only make the experience LESS enjoyable. Thanks
ballzrog - Since Facebook took over I.G.
Just wanted to mention to those who are are concerned , that I stopped using Facebook because of the obtrusive nature of Facebook in the use of my data and exploiting it for purposes that I have not agreed to, nor would I... Instagram seemed like an option that was a platform made for users that enjoyed and appreciated each other’s photos and small bits of commentary versus Facebook‘s rabid feedback loop of everyone including strangers who would be able to comment, and so often disparagingly so, on your content. Instagram at the time, seemed like a mountain lake of peaceful interaction versus the stormy seas that Facebook and it’s deluge of content and ads had become. When I started using Instagram there were no ads pushed onto my feed… Now there are and not just a few, but regularly inserted into my stream that I follow. Some of these ads have products which according to the reviews, could be from companies that are less than reputable… So already it’s begun..Facebook in it’s march to monetize all aspects that it touches is now slowly but surely souring The Instagram platform with it ads and I’m sure eventually with other products that will supplant what Instagram originally was to be about… I will use it until I tire of this which could be sooner than later… We shall see.
bronze9 - Great, but needs some issues fixed.
Instagram as a whole ever since I got it last summer has a been a great experience for me. I’ve been able to connect with my friends faster than I would’ve without it, and it’s a good thing to have when I’m bored and have nothing else to do. However, after having Instagram for many months I have discovered a couple of issues that are driving me nuts. First, on the home page once every so often the several most recent posts get mixed up in a seemingly RANDOM ORDER. I don’t like this at all because the post that gets moved to the top is most likely a post that I don’t want to see again for a while, like today that post is one that I don’t like at all and would rather not see AGAIN, and also because I someone who likes his home page posts to be precisely in CHRONOLOGICAL ORDER. Second, when an Instagram update comes around, the caption for it should say more than just fixing bugs and issues on Instagram, like what exactly that update is going to do with certain pages on the app and why. Please take the time to deal with these issues that I’ve stated above so that in the near future I’ll be able to confidently give Instagram a FIVE STAR RATING instead of a four star rating.
a non-basic teen - Feedback and suggestions improvements
So, Instagram is like pretty great, it’s my favorite social media platform. However I wish that the creators could make a few improvements and adjustments.
First of all, I know that there’s a highlights section for your stories, but I wish there could be a folder to combine posts. For example, I have a drawing account and it would be nice if I could have a place in my account where I could combine posts from past months. D’ya know what I mean? I tried to screenshot all the posts from the past month, but it was just too much work.
My second point is about stories. I know that y’all have added polls and “type something” features. What if you added another feature like those two but the responses were anonymous to the person who posted the story. Sometimes I wanna respond to one of my friends, but I feel embarrassed or insecure about my answer. This feature is not a necessity, nor a need, but it would attract a lot of attention to the youth, like me. Anyway, I believe that these pieces of feedback will liven up the app. Hopefully y’all add at least one of these in. Sorry for the long post, I had a lot to say, obviously.
Eyera101 - Great, but turned out horrible! 😯😡
I installed Instagram because the app said you needed to be 12. I had it for a few months and eventually my posts totaled to about 80. I had taken pictures of holidays, trips, vacations, my family, and my dog. For a while, everything was fine and I loved the app, but then I made another slime account. I made this account and started using both of them. After a few days, I was asked to put in my age for some reason on my first account. The one with all my memories. I put it in and the age said I was 12. I then had to try to put in my age a few more times, but I put the same age in. I then was forced off of my first account. I clicked the button to save my pictures, but it didn’t work. I was so confused because the app said I needed to be 12, but I got an email saying I had to be thirteen. The app said YOU NEED TO BE 12 NOT 13!!! I was so mad and upset. All of my memories were gone and I couldn’t recover my photos. This needs to be fixed and I want my photos back.
Another problem with the app is that you can’t have more than 1 account with one email. I had to start using my family’s email with their permission so I could have 2 accounts. I don’t understand why you can’t have 2 accounts on one email. If o want 10 accounts, I will need 10 emails. That absurd. Can I pox’s have an explanation on this.
The name is Bella - It's good but I have some suggestion
I it enjoy Instagram, it is my favorite social media app. I love looking at other people's pictures and staying in touch with family members that are away. It is a source for a lot of my creative inspiration and I love that aspect. All the new tools that Instagram has incorporated into its app are so amazing and helpful. I look forward to the new features that they will one day include in the future. One that I hope they include is the ability it add/edit postures once they have been uploaded. This is something that I struggle with all the time, whenever I'm posting multiple pictures at a time using their sliding picture format, I cannot add onto, delete, or rearrange the order of these photos. I recently just uploaded a pair of two pictures to my page only later to realize that I forgot to add a third photo that I was planning to put. I think it would be helpful if Instagram added an option to edit pictures in such a way that we are permitted to edit captions. I do not wish to delete the whole post, but to simply add one more photo to my post. Instagram please listen to this message for it will help my and several of my other friends who struggle with this same issue!
MissV_3 - Instagram is a bully
They will delete your account without any warning and it doesn’t matter if your content is good or bad. They don’t care how their users feel about the new algorithm updates. Don’t bother trying to make a complaint, no one will respond. Your content gets restricted or shadow banned depending on what you post or what hashtags you use. If you’re a conservative, don’t bother using this bias platform to voice your opinions, they will shut you down. You’ll see the same 20 people on your timeline regardless of how many 1000s you follow. Advertising is everywhere and can’t be avoided! Don’t post often? Consider your account deleted for not using it. The new algorithm makes you interact more with followers so that your content is seen but yet my likes continue to drop and more of my longtime followers have unfollowed me. When I message them to ask why they all said they didn’t unfollow me and thought I did. So not only does Instagram restrict accounts they don’t like or consider popular but will also remove some of your most active followers to keep your content from being seen. They act as if they are too good to be true but are really setting themselves up to less than MySpace in a few years.
I really suggest switching to Vero The True Social App! Been there a few months and I love it. Plus, they aren’t as strict as Instagram and you see content from all the people you follow.
Peculiar Asian Guy - Ya’ll have GOT to have the world’s worst customer service
I have reported a problem of mine regarding my inbox not working multiple times over the PAST 4 MONTHS SINCE I HAD STRATED HAVING THIS PROBLEM. They have had i believe 2 updates since and yet STILL the problem has not been fixed. My app is up to date and the device I am using is an iphone 8+ with an ios that is also currently up to date. Whenever I check my dm inbox, nothing pops up like no conversations or group chats, although I have had conversations with other before. Nothing shows, and the only way I could pull up my dm’s with another person is to create a new message and select the person’s name. After exiting, the person’s @ is the only thing that shows up on screen and no one else’s. I’ve refreshed it multiple times but to no avail. In addition, everytime I exit instagram or go onto a different account, my inbox goes back to being empty as if I had never sent anyone a message before. This has not been an issue in any other account that I log in to. I have also searched for solutions on the internet and YES, there is quite a handful people on the internet who also are currently experiencing this problem and according to one of them, they have had this problem for around 4 months as well. Instagram has done NOTHING to solve it, although there are many people who are evidently experiencing the same difficulty.
JayBird3571 - Instagram personally
Instagram is a great creative app where I can stay in touch with friends and family. Posting my own photos I get to be creative, too. I have noticed though I seem to go through a lot of issues when using the app.
I had been hacked and reported it immediately. When I got emails back on telling me what to do next, I knew they weren’t actually people just machines already programmed which made is much more frustrating. Instead of getting my account back they disabled it completely and I had to make a new one. Then once I made the new one after a while it would not let me log onto or make a new account with the phone I had. It allowed me to do this when I received my new iPhone.
Now I’m having issues just simply logging into my account AGAIN. It consistently says “we’re sorry, an error has occurred”. I have good WiFi and the strongest connection to internet I can get, even if I were on wife my cellular data is pretty good about being just as smooth like WiFi. I reported a problem, but there’s no actually person to communicate with which is just frustrating all over again and makes me feel like I’m running in CIRCLES. If instagram improved their support system then I believe no problems would ever occur to being with on the app....
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SimLover21 - 🆘 Please add this feature!!!🖐🚫📢
I’m a fourteen year old girl who loves using instagram, instagram is by far one of the best suitable social media apps for me. This app covers numerous handy and easy to use features that make my use with social media so much better. I’m able to communicate with my family and friends that live far away either by messaging or video calling. As much as I love instagram I would also love and I’m sure others would too if when you go to edit your post that has multiple slides you have the choice of switching around the photos in any order that you prefer even after you have posted it. Many times I have regretted the order that I put my instagram photos and wished I could change them. If this feature was added to Instagram, I believe many others would love and appreciate this feature as much as I would and it most likely would make instagram more enjoyable. Thank you so much for reading 🙂💖
Guuuueeeesssttt - Photo qualities and too many adds pop ups
I’ve never had a problem with instagram, personally it’s my favourite social media app as I can set out my feed the way I would like it to be presented. However I’ve noticed after a week when I post a full body picture the quality is amazing at first but a week later it goes blurry and the quality changes. This frustrates me as it’s been happening since last year around November/December and I’ve re uploaded images multiple times and have the same problem. I don’t understand why the app does it but there would be no point in posting an image if it turns out blurry a week later. Also the same with Instagram stories 75% of the time they come out blurry when using other techniques to the image.
Another issue that’s very bothering is having multiple adds pop up a day. The adds have became annoying and usually when I’ve wanted to find other pages I would go in the search bar area. When you follow so many pages or less, seeing multiple adds come up Especially after a busy day are becoming annoying when search down your feed.
If the first issue could be attended to and fixed it would be amazing and helpful to all users who have the same problem and if the adds could be less or just something changed that would be also be helpful.
ShirinShirinak - Annoying bug in the inbox
I just put 3 stars for now to get your attention but I’ll fix it later. There has been an annoying bug! I have the creator account which is great. For some messages, I write a reply but it doesn’t get sent when I press the send button and the message disappears from my editor (the part that you write the message in before hitting the send button) and then the message is lost forever! No matter how many more times I try I won’t be able to send a message so I have to exit that specific chat go somewhere else and refresh the app or something or reopen the app and then find that specific message and rewrite everything again. It’s quite frustrating because I receive so many messages so it makes my task harder, because I’ll have to remember that specific IG name (I’ll have to screenshot, my memory isn’t that good lol), if the message is slightly old I have to go to that specific time through my inbox to find the message or I have to find that specific account on IG separately and try to reply to their message and then I have to rewrite the entire message and sometimes the reply can be slightly long.
Will be wonderful to see this getting fixed, let me know please if you need screenshots or videos or anything. Thank you so much! You guys are amazing! 🙏🙏🙏🙏
beysusedits - the worst support center ever if something goes wrong it will never be resolved by them
if you have a problem with the app that needs fixing unless you reset your phone and delete all data for instagram to start fresh you problem will never be resolved. their support center or “report a problem” won’t help you at all. they will never get back to you or actually fix your issue. they have a page from questions and how to do things but when actual things are wrong within the app they won’t help you and it’s very disappointing. i am not the only one experiencing these issues there are a bunch of quora threads of other users trying to get help but there is never a proper solution and instagram never address them or the support team will never get back to you. for example they have multiple issues which i’ve experienced in the past where your account just logs out and you won’t be able to log back in into the app and they don’t help you. and now my activity tab is completely empty and doesn’t work and now the only way i would be able to fix it is to restart my phone completely and it’s ridiculous because i shouldnt have to go through all that when if they had a support team in place that actually did their jobs it could be handled a lot easier without inconveniencing me the user on an issue with THEIR app.
Ohforheavenssnape - Photo Quality and Time.
I’m not a huge fan of social media, however, Instagram is the one app I prefer using for my artwork aside from Tumblr.
The photo upload quality both on the Instagram stories and posts could definitely use some work, though. It’s horrible and ruins the look of my art, which is particularly irritating regarding detail shots and the like. Pictures turn out quite grainy and just very unpleasant to look at; almost as though I didn’t detail it at all, which is really quite upsetting honestly. Especially when you spend so many hours on something and you’re very proud of it, wanting to show off all the details you put into it.
Another pet peeve is how Instagram is extremely demanding of your time. Not everyone likes to or can be active online so much, and it seems purposely designed (obviously) to make sure you log in and post everyday; otherwise your views and page visits go down. I don’t often finish a lot of my art in one day, it can take days or weeks and I struggle to get it seen when I post it as well; probably because of whatever algorithm you guys are using. Please take into consideration the people who can’t be online all day everyday and make some compromises.
But, most of all, please fix the photo quality. I’m not the only one complaining about it.
jojosejosiejosephine - 👎🏼
I had Instagram for over 10 years. I was hacked recently and my account was disabled to then being able to regain my account TO THEN again unable to access it, but on Instagrams terms not the hackers. I am upset & well angry at Instagram for not allowing me to continue using the app to regain my account or potentially make a new one because they have compromised it. I can’t access my old account or start a new one through the app or other internet options. I am at a complete loss. I am upset about losing my account, all my beloved memories, people & places in my life that only lives though the app, that I no longer have. I am angry at Instagram for not getting back to me when I had access, when I sent through inquiries to be helped. I am angry at how we are unable to seek help about anything in regards to Instagram through Instagram if you aren’t currently a Instagram user. What are those people suppose to do that have been put in my position or similar?. Who am I even talking to & will I receive a reply here? I do not want to be done with this app as I want my account back and do not want a new account. I do not want to be done with this app but as I said I am at a complete loss and am done with the app if I receive no response, help in regards to my issue.
Harry 76283 - Hang problem getting freeze..
Hi there i've using intagram from a long time and there was no problem using it but now from last approximately 2-3 weeks 4 weeks almost you can say sometimes it works very well as usual.. bt now most of the times when i open it normally every posts get refresh but the page doesn't refesh and i see all the old posts over ther. On the other hand messages i use instragram to chat with my school mates my college buddies and my friends and relatives mostly i use instagram to connect everybody but now it happened so many times when i tried to open messages they doesn't show up.. if by chance the list get opened i'm not able to open chats of anyone if finally after trying to close and open app again or restarting the phone if chat does opens i'm not able type anything over there keyboard doesn't come up please solve this issue as soon as possible i got some other social messaging sites but instagram's the intresting one and i love to use it for chatting calling.. instagram is quiet intresting app please help out with this problem ASAP i'll be very thankfull to you..
ONCE AGAIN I WANT TO SAY I LOVE USING INSTAGRAM AS MAIN APP FOR CONNECTING MY NEARS & DEARS PLEASE FIX THE PROBLEM AS SOON AS POSSIBLE THANK YOU.!
gggggskdlf - Explore is terrible
My explore is not showing me posts I want to see. Instead of the pole fitness and exotic dance that is my passion and 90% of what I interact with, I’m seeing posts of hair, makeup and other boring stuff (that I barely interact with). I’m sick to death of the wrongful censorship of pole dancers, and sick of not seeing the posts I want to see because Instagram’s rules are so vague and not equally applied, don’t get me started on the shadowbanning! Whats needed are CLEAR rules, equally applied, and possibly a phone assistance line for clarification so that these poor women (many of whom using this platform to assist their career) don’t feel like they’re treading on eggshells with every post, never sure if their account is about to be deleted. Some people work HARD on their accounts, on beautiful photography, dance and art that is deemed ‘against community guidelines’ and deleted. You are wrongly silencing art, freedom and self-love. I’m especially disgusted by the sexism - seems fine for men to post sexually suggestive photos of women but god forbid she take it in her own hands to love and appreciate herself! It’s atrocious and manipulative and you’re not fooling anyone. People are going to wake up and stop using this platform if this doesn’t improve soon.
tealquoisearts - Seeing likes 🥺🥺🥺🥺🥺😞😞😞😞😞😞😞😞
Noooooo why did you remove the number of likes on other people’s posts??? What if people want to know how many likes someone has???? Ik it’s because we shouldn’t focus on the likes, but come on, what if others want to see if your recent picture got more likes than another one because you said ‘I feel like I did better on this post” or “this is my best post yet!” Likeee... other people want to see how many likes people have, because they support one another, and for that to be taken away.... isn’t that the whole point of Instagram?? To post and see how many people engage with your posts???? And Ik it’s not about all of the likes, but it’s fun to see if other people’s posts did better than they’re last because they might’ve idk they improved on something and it’s just engaging, I used to click on the likes and follow those people who liked on that persons post, to see who they are, what they do.. its just a bit sad now 😞
I love Instagram, but please, I don’t want this feature
TahliaxTran - :((( get it together pls||| Solve this problem for me and others pls
Instagram is my most favourite social media platform ever! My most used app on my phone until 3 months ago I couldn’t use it anymore. It would make me keep re-trying. But never let me log in. I can log in perfectly on other devices but my phone. It’s very difficult for me to bring two devices around just to use Instagram. But also my other device is too big to be able to carry around everywhere and also that device is broken a little. So it’s very difficult to use it. I think this is happening to me because I broke some rules. I really didn’t. It’s says I was “violating” something. Even though I never did. But, I really just want to get back to using Instagram on my phone. It would make life so much easier. I honestly love Instagram so much! I can’t live without it! I go on it like 24/7 but not as much since i can’t use it properly! I hope you can fix this.
Tinkerbell's BIGGEST fan! - Please add an edit feature!!!
I love Instagram and thank you so much for creating the app, it is amazing and a great way to express yourself, indulge in photography and creativity and advertising businesses whilst feeling good looking back at your feed at all the great memories and achievements accomplished.
The one thing that annoys me and would be really handy is if Instagram could have an edit feature, where you can go back and edit/add pictures/videos (like FaceBook) once you’ve posted them. This would change everything in all the right ways, knowing that once you’ve posted something and realise you’ve made a mistake, you can go back and fix it. This would mean so much and I’m sure a lot of people/businesses would agree with me on this, please add this feature if you can! Thank you, it would be immensely appreciated. On a whole note, thank you so much for this app and keep up the great work! 💖
- Molly Roberts
LoisParsons - “There was an error with your request”
About a year ago I was logged out of one of my accounts on Instagram and every time I tried to log back in, I was confronted by the message, “There was an error with your request”. I tried everything, including looking this message up online, but no one on any forums had had any similar issues. Thankfully, I had just changed phones and SIM cards so I was able to use the old phone, that didn’t have a SIM card, and log onto my second account on that device, whilst still using this phone for my main account. However, about 6 months ago, the same thing happened with my main account. I tried everything. I deleted and reinstalled the app, I reset my phone, I went to Optus and got my SIM card changed, nothing worked. So here I am, a year (in total) later, and Instagram STILL doesn’t work on this phone, for no apparent reason. I am desperate. Somebody PLEASE help!
Concern for Children & others - Wrong use of instagram
I continue to be harassed by ONLYFANS offers. One in particular who sends pictures of his penis to me. He has admitted that Instagram is his way to make money. I have tried to report but have never been the opportunity to write a review like this. One of the people is a serial offender and you have deleted his account a number of times. I find this to be very very concerning for young children and underage kids of today’s society. The photos I report are taken down on 50% of the time and the other 50% they are within your community guidelines. These people are using google multiple accounts to insure they make there money and can ask for bank card details or sums of money. This is also a concern for People with one abilities that don’t always have to be underage. I take this opportunity to thank you for reading this if you even do if not I save almost everything to report to TV organisations.
teisha_ - Meh
The lasted update in my opinion was pretty thoughtful with only the owner of the account being Able to see the number of likes on their posts and no one else, but I’ve had seen and heard so many people complain about it, maybe if there was an option for you in settings that you could change whether people can see your likes or whether you don’t want them too because then everyone stops complaining about it and they have the option to whether they want show people or not, because it’s been updated for what 4 days now and the amount of complaints I’ve seen and heard on insta is a nightmare 😩 so could that be considered please. Also could there be a setting brought out so you can Change your story colour outline and your insta page colour so it’s not plain old white maybe, because I think that’d be pretty cool imo 🤷🏻♀️🙃
DellyBella - Used to be my favourite...
I love Instagram. I have an account that I’m trying to grow. I’ve been using Instagram for 5 years. But this new “hidden likes” feature is horrible. I understand that its meant to lessen the anxiety the app can cause, but it’s seriously taking away the core of Instagram - Liking posts. When I see a post with no likes, most people tend to not like it, whereas a post with lots of likes you are more inclined to like. Because likes are now hidden, it looks like you’re super unpopular and no one likes your stuff. Everyone I’ve spoken to hates it, because when we can’t see how many likes, whats even the point in liking things anymore. It makes no difference. Please, please bring back being able to see likes. Why should the very core principle of Instagram be removed? I don’t want to give up my account, but if I can’t see likes anymore, I’m not going to stay. It doesn’t feel like Instagram anymore - it feels like a baby-proofed platform.
Stickymess! - Reposting
It has come to my attention that when someone posts something, they can be 'reposted'. This has unfortunately led to anonymous users reposting other people's work and claiming it as their own (the most common of these being art thieves). These users put work and effort into their whatever-it-was and having someone claim it as their own without the work can sting. Most people (often fans of the artist) will repost with credit to the creator, but there are those who don't. Maybe if Instagram sent a notification every time one of your posts were reposted; art thieves wouldn't be much of a problem as the creator can check if they were credited and if they weren't, they can simply report the 'thief' for plagiarism. It might be useful. Oh and yes, I am aware to all those reading this that the Instagram creators probably don't read or take into consideration the reviews of their app. If so, then may this be a helpful warning to whoever is reading it about thieves.
Hdhajdhhs - I'm not happy with the bugs and new bans...
I've had Instagram for over 2 years now and not once have I had a problem until recently. I love Instagram and I have many friends thanks to this app who share the same interests as me but there's this huge bug going around that needs fixing, actually there's many. A lot of users such as myself can't change their bio, pfp and they don't receive any notifications of who follows them and who likes their posts. This has been going on recently for me personally and over a week! I've even asked help for Instagram to fix this issue but I didn't get a response yet. Please and I'm begging you, PLEASE fix these bugs for the next update I'm honestly very frustrated with this. May I also add that you take away the "Action Ban" and "Shadowban" as lots of users are getting these bans even when they didn't do anything wrong to go against the community guidelines. Other than that, those are all my concerns and frustrations and the main social media platform I use.
Sibelly__ - IMMEDIATE ATTENTION NEEDED
I have been using Instagram for many years now and haven’t had a problem. 3 days ago I noticed my Direct messages were playing up but I thought that was just my phone having trouble with the wifi. Then that same day at night my direct messages have disappeared. I receive all the notifications but I can not see them in the app it’s self. Today is the 4th day this has been going on and I have reported a problem several times and it seems like they haven’t been taken to notice. This is very frustrating because I use Instagram as an escape and basically therapy for myself. I contact family from overseas and now I can’t due to the bug ONLY MY ACCOUNT HAS. I’ve got 2 accounts one is my private account where the direct messages work perfectly fine. I NEED THIS FIXED as tomorrow is an important day and I need to contact people from overseas. This needs to be fixed literally now as it is so ignorant of the Instagram team not taking my reports to notice :( I will be fixing the star ratings up after my problems a fixed.
Alexcbr600 - AN IDEA FOR IMPROVEMENT
It’s the most addictive app. There are billions of people on this app everyday. And when the network is flooded with that type of population, it becomes a demand from people to find excuses. “Gramers” will become inpatient and “Instagramers” have already made their life based around a ‘Public Figure’ status.
For the “Gramers” it’s little things that you find inpatient. However, you must see this from a gramers perspective. You are constantly scrolling through photos and videos. Your job is to find all the possible ways of making it easier for us users. An idea should be clicking on a photo and as the user scrolls down, you are able to continue from that photo and view the next.
For “Instagramers“, design a system for acquiring an advantage of having benefits within reaching a ‘Public Figure’ status. This will have an effect of positive recognition to the people who have successfully reached their intended goal.
livinlifeinfaith - My Instagram Acct
I very much appreciate & Love my IG Account. I have given a 4 Star, rather then a 5. Due to the unforeseen hassles, I experienced as a newbie. Strangers harrassing me for money. And, stalkers looking through my page, to take advantage of me. This is not acceptable. By the same token, I understand IG does respect it’s users. And, does all they can to rectify any grievances. If other IG users, would respect what others have written on there profile. Then maybe there wouldn’t be so much mistrust in the IG community. It is sad for me too have to keep my page private. Because, of all these other nuisances & issues. And, the world in which we live leaves you unprotected if you are not aware of the unsafe predators who are out for self gain. Neither the less, I am very grateful for my IG Page. Cause, basically it is my only safe social media space. Facebook does not have the privacy options available as IG has. I do not use Twitter. Thank-You,Instagram I Lové 😍You...🇦🇺🇺🇸😘
jsktan888 - Technical Difficulties
I personally use Instagram a lot and it’s the app I use the most. I think it’s a great app because it’s perfect for many thinks like - socialising, catching up on your friend’s life, using it to promote your business and many more. It gets very annoying sometimes with its multiple technical difficulties though. Once I was trying to post something and every time I posted it the caption would disappear. Instagram gets stressful sometimes because of it’s many issues. Although, I still use it and would recommend it. Just be prepared to get annoyed with the multiple technical issues. Also, I have multiple accounts on my Instagram, which is also possible, and the updates are always different. Sometimes one of my accounts is more up to date than the other and it actually gets quite frustrating. My main account I use is behind even though I’ve updated it so it’s up to date. Everyone except me has gifs on their account. Why is this?
Bkfvdhfbdd - Still keeps Crashing
Instagram is my favourite social media, which is why this annoys me so much. I rarely update apps because stuff like this happens but I had gotten an update a while ago that had made Direct Messages go in a weird order. I got an update to fix that and ever since then, instagram is always crashing a few seconds after I open it. Its very upsetting and I really thought it was fixed. I have had to reinstall it, restart my phone, keep it open etc many times to get it to work. I don't really like the non-chronological order because I miss out on lots of posts I like and just see the same ones again and again, but my other big issue is videos. I usually only have a small amount of data and videos automatically playing when I dont even necessarily want to watch them makes my data go down quickly. Please create a feature where you can turn off auto play for videos, thankyou, but other than these things it is a great app
tatianah patterson - Instagram
Instagram is a great app it gives you many opportunities to to to family and freinds who have an created account Yu can take pictures of memory's of maybe family dinners ,parties , holidays and much more ! With three simple steps to create and account and very useful ideas to help you log back in if you have forgeton your password also when you create and account it will give you a tour of instagram how to use it and where things that mightn be important are located and how to imedeintley remove accounts that are harrassing you . You should always report an harassment such things as inappropriate pictures, bulling , constant threats & more you can also use the wonder full app family time to constantly check what your child is doing on instagram but rember before you sign up check with your parents and cares and be over 12 years of age !!!
ben3728382 - Can’t use Instagram anymore
I used to love Instagram on my phone and I ran 2 accounts. One personal and one meme page, that was until one day I got logged out of my meme and later found out it got disabled and I have no idea why. I still had access to my personal account though. To try and fix my disabled account i followed all instructions on the Instagram support and none work. I ended up deleting the Instagram app and re downloading it again. Big mistake. I couldn’t sign log into my meme page still and then I discover I cannot even log into my personal account anymore I get the same error message every time “sorry there was a problem with your request” if I try to make a new account on my phone I cannot and get the message “signup blocked, sorry you can’t create a new account right now”. I can log into my Personal account on my computer however so it’s not my account that is the problem it’s Instagram on my phone. I have tried so many ‘solutions’ to try fix my problem and none have worked. So to this day I still cannot go into ANY account on my phone. Extremely mad.
alwaysalovestory - Chronological order please
So many people have said they want at least to have the option of their posts in Chronological order! Please put this on your next update!!!!!!!
Edit: I follow a lot of famous people so naturally they appear at the top of my feed because they get so many likes, I miss out on posts from friends and family! Please put in the Chronological option. I think people will stop using the app soon tbh if their feedback isn't listened too
Edit 2: since ios11 when I press on a notification I have received to say someone I follow has posted a picture - if I am already in Instagram it won’t change to that post anymore in ios10 it I did but now I have to come out of Instagram every time I want to view a new notification post. This would be less annoying if the feed was in chronological order!!!
RatingRating - Great app but no music sticker ?
Everyone know Instagram is a great app. Bring the world closer together with photos and everyday pictures. It’s great that the amount of “likes” were removed! This allows more people to post their photos without the stigma of “how many likes would I get?” Although it is a great app which I use as an digital photo album of my everyday life. The main issue is content missing. I am still unable to use the music sticker which has disappeared from my story a while ago. As a music lover this is very disappointing that a feature is half rolled out to a percentage of users or taken away. And to add to this, the music feature is updated yet I am still unable to even select it although reporting as “something not working & general feedback”. If the feature is being rolled out it shouldn’t take over a year or taken away from some users.
Besides this, great app😉👍🏼
Mairwyn - I’m beyond angry!!
UPDATE THIS MORNING DID NOT FIX THE BELOW PROBLEM!
Years ago, you took away the ability to add frames within the Instagram app. I was angry at the time as I thought this was a great feature. I lived with it. The last update for Instagram was three days ago. Within that time I can no longer access doing 60 second videos within the Instagram app to post to my feed. No, I am not talking about stories. No, I am not talking about the 30 second videos you can send in a DM. I’m talking about the 60 second videos that you can do in Instagram. I can only access photos and in order to upload a video I have to do it externally. All my settings are correct. All camera allowances are correct. The problem is with you guys. Either that or you’ve moved it from where it should be into another part of this app and I am unable to find it. I am beyond angry and if this is something you intend to get rid of, I request that you go back to the drawing board and rethink it as it would destroy a very large part of Instagram and it’s ease of use! A response would be appreciated!
Nahlroxy - Roxy
I find Instagram to be the best social media app as it allows me to follow to share posts and comments anywhere in the world and it’s instantaneous which is great I also like to enter competitions it’s fun but for the past two months I have noticed if I enter a giveaway that’s international which means tagging my friends around the world, I get blocked!! The only thing I can think of is the number of people tagging (40) tags but I’m not sure why it have been getting blocked even on local giveaways (21) tags I get blocked as well. As I said it’s only been happening since Instagram changed the rules about the number of liking as it causing some ppl mental issues as per google!
Can you please look into it and if you block giveaway fans for particular reason can you please specify why! Otherwise it’s an excellent platform.
Rcsie - Poll Glitch
It has come to my attention that some features are not working in one of my accounts. I have one personal account which is set on private and it’s where my close friends follow, and then I have another account set on public with a business profile where i post other stuff. My business profile account has NO poll feature but my personal does. I have more followers on my business profile acc than on my personal. Many people I know have the same exact problem, please fix this asap. I can access the gif feature which is great BUT i can not access the poll feature.
I’m not sure if you have to have a certain amount of followers but I have 600+
Overall the app is really fun and easy to get around and you can communicate with your friends! I definitely reccomend the app for those wanting to find an easier way to text and socialise with friends
TheXZgamer - Please read insta! ♡︎
The app is an amazing social media app and some amazing settings that people can use if there is a cybor bully. All setting are amazingly helpful and I often find some amazing people I talk to right now, I find this fun scrolling through feed I like and there is really amazing and artistic profiles that are just inspirational definatly an amazing place to relax! ❤︎
Although there is one minor thing that does bother me and a few different people I know. I have started off a new account as my old was just getting boring and I followed too many people so I had a fresh start. I love showing my followers things that I have seen from people in my feed.. I don’t exactly have the option to put other people’s public feed on my story and if you instagram could fix it I would be so amazingly happy and I would most defiantly rate you a 10/10 x
Love instagram always ♡︎♡︎♡︎
f r a n c e 🦋📷 - LIFT THE BLOCK BAN
Instagram, I’ll give u a 4. That one unattained star is for the times you’ve blocked me for unfollowing too many people in one sitting (in my defence they were either inactive accounts or celebrities that I’ve lost interest in and couldn’t be bothered to keep tabs on). My current problem is the time-based action block, because I used a third-party app that helped me gain more followers. I don’t need to be reprimanded for this- it’s a very DESPERATE and stupid decision. Message received. But if you could, at the VERY LEAST, provide tips on how to lift the ban as early as possible that would really help.
Like I get that you have to take precautions for bot accounts, and it is, to a degree, justifiable for blocking me but there’s only so much times I can press “TELL US” or “REPORT PROBLEM” before I start to lose complete sanity. Same goes for this little review- I’d appreciate it if you didn’t ignore me this time.
Tamika 555561)1 - TOO MANY GLITCHES OCCURRING RECENTLY !!!!!
my favourite social media app but lately it has been disappointing me. so many problems have been happening within my account and my friends. whether it be a small glitch or a large one it is extremely irritating and prevents us from being able to use the app with ease. some glitches have enabled us from not being able to receive messages people have sent to us, not being able to log into accounts, not being able to log out of accounts to create space for others. these are just a small list of the many glitches. instagram, you have never let me down up until the last month or so because of these silly and fixable faults in your app. i would really appreciate it if you guys were to fix this so everyone can use the app without having to worry about an inconvenience happening and worrying that their going to be logged out of their account forever.
kirra_the_croissant - Accounts
Instagram is a very good social media app. Personally it is one of my favourite social media apps. But recently I have had a really annoying problem. I already have five accounts and I wanted to make a niche meme account because it looked fun so when I went to add an account it said I have reached maximum accounts. I didn’t freak out or anything I thought maybe u could remove accounts. So I went into an account that I don’t use anymore, I went to log out of it but it just took me to another account and when I went to add another account, the account I thought I logged out of was still there. So I thought deleting the account would work. I deleted the account but I still can’t add another account because the account I didn’t want was STILL there. But now it’s worse because I can’t login to the account I supposedly “deleted” because I, you know, deleted it. So now I have an account in my phone that I can’t even login to...
Karen1693 - Confused
For some reason my comments don’t appear on some posts on another account that I follow and follows me back. Other mutual followers also cannot view my comments for whatever reason. This persons account doesn’t have the restricted option as they live in India and haven’t blocked my comments or anything as such so why don’t my comments appear for others to see. When I log onto my second account which is to post images of beaches I can’t see my comments on this friends pictures but it shows that there are certain number of comments when you click to view the comments it doesn’t show mine but back on my main account that I used to comment I can see my comments. Hope this makes sense. Haven’t been able to find info anywhere about this glitch.
Mollydolly13 - Overrun by bot reposting accounts
Instagram used to be five star. Posts were in chronological order, it was easy to connect with your own community, be it sport, craft, food etc. Now, our established communities are besieged by “bot” accounts, that shamelessly repost images from other feeds, without seeking any permission from the original poster, they pretend to tag the original person for the photo credit but this is fake, they don’t get any notification of their image being used. These fake accounts continually try to get you to follow them, in order to create enough followers that they can sell that list to a company.
Instagram, it’s time you gave us the option the report these fake accounts, not just as spam, because a couple of weeks later they reappear. Surely, surely, you can devise an algorithm to detect accounts that exist of nothing more than reposted pics
Tash🙌 - Missing music sticker of story!😥
I’ve had a music sticker in my tray on both my account story feeds. Allowing me to add music.. Now it’s missing and has been missing for weeks off my business feed but still there on my private page!!! And to top it of it appeared for a day and then disappeared again. It is an awesome element to have to add to stories on either business mode or private page...
So annoying I’ve tried reporting it at least 30 times and still missing. I hate the lack of communication and support from instagram. No action or reply... crickets!!!
I know it’s not a first world problem but it’s it should be consistent on all pages!! All my updates are up to date but still only on my private story feed...Get rid of countdown sticker! Hello 👋 Please help is there anybody out there!!....
Ruby and Frank - Insta
I love Insta but it is annoying that when you first start insta it doesn’t let you see other peoples feed and only yours and the people you follows. But lucky for me this is my second account and my first account can definitely help this one. On the other hand Instagram is an amazing site where people can get to know each other and post videos and photo for people to see. People can like you photos follow you and comment on you feeds. It is not hard to sign up to and or log in to. You can video chat with people or text them aka d.m them and it’s fun for every one. If you don’t want anyone random to see your Insta account you can make yours private and than people can’t see you vids and photos who you are following and who is following you.
cyra51791927 - Good app but some safety issues
Instagram is a good app to take and share photos, however, this allows you to share your location to strangers, which creates a safety issue as it is dangerous for some people to know your location. Your profile and all your photos are all accessible to everyone on instagram, but this can be solved by changing your account to private. Messaging is also a feature on instagram, and you could be a victim of cyber bullying, which is harmful for many people. You can block these people if you ever feel uncomfortable. However, a big issue is that there is a lot of inappropriate or graphic content, and as many children use the app regularly, they could be exposed to this type of content. Overall, instagram should be used in a limited way and you should be careful how you interact and what you are viewing.
Emma_McMuffin - Still no music sticker after a year
Hi Insta, I am just opting to write a review because I still am awaiting the music sticker to appear in my app and after dozens of updates and waiting for about a year now, I still have yet to see any music sticker. My friends and bf have the sticker and have had it for ages, and my bf has had an account for less longer than I have and his phone is an older model iPhone SE. I am in Australia and so are my friends/ bf, so I’m not sure why they have the sticker but not me. I don’t know anyone else around me who doesn’t have it aside from me. I would use that sticker more than the other ones, coz I never use the questions sticker for example. I don’t get why it is so inconsistent. People are saying it is country dependant but if that’s true then why don’t I hate it yet? Please if the sticker could be part of my next update that would be appreciated. I know it’s just a sticker and it’s not the end of the world, but I’ve been a loyal insta user for years now so I feel like it’s just odd that I don’t have it.
a fellow fan acc - the new update..
So recently you guys updated to make likes unseeable, but I don’t think that was really necessary, because the whole point of a “social media” app is for likes, comments, views and sharing posts. To be able to see likes your own likes that others can see gives an accomplished feeling and boosts self confidence, but taking that away just makes it feel that something is missing, and posting on Instagram isn’t that interesting anymore. Also, rather than updating and getting rid of more things, why not update things that people have been requesting for ages. Chronological order. Less ads. If the point of instagram is to “focus on others posts, not likes,” what’s the point if we can’t even see posts from people we follow show up in our feed. I think you should bring the likes back or many people won’t be happy with the app, and you’ll be needing more ads because apparently money is all we care about today.
Fries2001 - Keeps crashing
My Instagram used to work perfectly, never crashed or anything and since a few days ago I would go on it & it would crash straight away, like I would literally not even be on it for even 30sec before it would crash and no matter how many times I try & no matter how long I leave it before trying to go on the app again, it just crashes straight away and it's getting pretty annoying tbh, especially seeings how it literally crashes after like 10sec every single time.
So I went on the App Store & checked my updates and & saw that Instagram had been updated a few days ago which is around the time this started happening, obviously your update hasn't fixed what it needed to fix because as I said before, never before throughout all the years I've had this app has it crashed on me & ever since this update I haven't been able to get on it since, as it crashes after literally 10sec every single time. Please fix this.
mochisung_nct - Bring back the likes
Likes help me decide which accounts to follow which are fan accounts for celebrities and there are so many challenges which are “if this gets over ... amount of likes I’ll do ...” which are interesting. Or accounts with the photo with the most likes wins. I use Instagram for reasons other than looking at what people get up to and likes are a big part of those other uses. Lots of fan accounts or influencers would be affected. Can u at least either make a setting turning seeing likes on or off or have make an option which allows accounts to choose whether they want other people to see the likes or have an option which allows accounts to differentiate their purpose e.g. influencers, celebs (verification tick people), fan accounts, photograph etc. can still have the like option and people’s personal accounts can not have the like option. Like I get curious how many likes certain photos or celebrities get. U can quantitatively know which meme is most popular or which picture.
bae10101 - help required
usually i really love instagram and scrolling through my news feed, but just recently i changed my password on instagram and it automatically logged me out so i tried to enter the password that i changed it too and although i know its correct because i had changed it the second before i keep getting told that theres a “problem” signing in. So, i thought maybe i had been entering the wrong password but when i log into my instagram from google instead of the actual instagram account, google logged me back into my account straight away. I have tried turning on and off my phone and i have also tried multiple times to delete to app and reinstall to see if that will help solve the problem. Nothing ive tried has worked and loging into my instagram account from google is super annoying, im not sure as to why this is happening but i did read on the internet that other people are having problems actually logging out of their accounts due to the mosg recent update.
layby987 - Fix this plz
So basically Instagram has been acting up I woke up the other day and my whole account was taken down and I had to make a new one a start from scratch. Now I can’t like anyone’s post I can only comment and tag them, I don’t really know what is wrong but I’m actually quite angry and frustrated that this is happening considering I just made a new account and it’s already acting up. Instagram really needs to figure this out and also the fact that when ever I comment something it takes my comment down and says I have to rewrite it even tho my comment has nothing inappropriate written down. On my old account I was sent some really inappropriate things which I would rather not say but it’s quite ridiculous cause they didn’t get taken down or reported, I hope my Instagram gets fixed soon and if this is happening to anyone make sure you make a complaint
Hungry Spinning Owl - Hate the new layout...
The most annoying thing about Insta is that they're always changing their layout! They probs think they're being convenient by 'improving' it but the truth is the constant change is confusing if anything. You have to click 'more' to read ppl's whole bio even tho ppl are unlikely to read it anyway, making it even harder to reach out to ppl if you're a business profile. And why put the pfp on the right?You know ppl (English that is) read from the left. Also, if Insta allowed people to 'repost' something without screenshoting it so that the original poster gets the credit and likes, and ppl don't steal content. Tumblr does this but it isn't as popular as Insta. Anyhow, Insta is still my favourite social media platform, it's easier to get attention and good if you like looking at pics better than reading
nadz_dan - HELP! *edit* STILL waiting for some kind of help from Instagram
I have been locked out of my own account for 2 days now! Instagram deems my login attempts as “suspicious” and sends me security codes, TO MY OWN EMAIL, yet when I enter the security codes they have provided it tells me they’re incorrect. I’ve contacted Instagram through email, Twitter, Facebook and I’ve even gotten my friends and family to contact them directly through the Instagram app, yet Instagram doesn’t seem to want to help me. This is literally my last straw and the only way to get anybody to see this, ANYBODY WHO CAN HELP ME, please help. I’m very, very disappointed in the lack of response. Instagrams “help centre” is useless. I’ve tried to sign in on other people’s phone, I’ve tried to sign in on a computer, NOTHING! Absolutely ridiculous. I’ve re-set my password multiple times, I’ve confirmed that it’s me signing into my own account every. Single. Time Instagram emails me about my login attempts. I don’t get what’s happening and why it’s happening. Sort it out.
Justleraner777 - Violating Laws?
I’m sorry, but this is outrageous. I used Instagram to have fun, not to become mad from the unbelievable rules. I signed up, and after I tapped the button to set up my account, it said ‘Make sure your internet connection is on’ and it is! I then tapped the button again, and it said someone else was using it. I was outraged by this, because I’m the only one who is using the email. I then just assume my account was set up, and so I press login and type up all the information. Then it says ‘Your account has been closed for violating laws’? Horrifying! I haven’t even seen the actual Instagram page, just the page that sets you up for Instagram. How could I have already violated laws? I repeated the process with six other accounts, but they all responded with the same answer. I am a ball of fury now! Instagram, if you don’t fix this, your reputation will succumb to a grain of salt and no more new users will be able to sign up. As I said, Outrageous! Definitely only a one star, or maybe even a zero star!
Fxckk.Avaa - F
I love instagram very much, and I’ve always used it. But lately it’s screwed me over so much and I’m completely over it.
My account got deactivated because of an image I wasn’t aware went against guidelines. I never received a warning or anything and I had never posted anything necessarily “bad” before, so I was confused. I wasn’t allowed to make new accounts and they’d taken away my photography account too (with photos of the sky¿). I used my old spam, changed the name, and made my new account. I kept trying to make a spam and it didn’t work. I logged out of my main account to try and log into a spam I made on a friends phone that had no ties to me (phone number, email etc.) and I haven’t been able to log into my main again ever since.
I’ve sent countless emails that keep getting ignored and I’ve deleted and re-downloaded the app 5+ times. I had made something I was really proud of, and soon I wanted to start promoting my music on there.
So, no more of my favourite social media site.
I’ve tried it all.
@drmville - Just disappointed
When trying to post they end up just disappearing, I will have to try and try again, also keep in mind that this is both using data and wifi, sometimes even both. It angers me just trying to post about a good experience. Instagram used to be my favourite app, but not that these post take almost an hour to just finish the processing state and make me delete the app 3 times just bring it down to the rock bottom.
Not only that, but I’m late on updates, I’m still waiting for the music update which I can do but it’s just a bit sad not being able to share music. This pisses me off EVERYTIME I have to think about. I may distort my phone for being so aggressive, please fix this fast. We expect better and nothing less.
yogurlpiper - Can’t access saved photos & videos
I absolutely love Instagram and I’ve had it for years now. At about last year ish I changed my account to a business account. The problem with it is that I can’t access my saved photos without saving another photo into the saved collection. Before I had the business account I was able to click on my profile picture and press on the little banner for the ‘saved’ option. Since I got the business account it doesn’t give me the option to go there anymore. My friends are also experiencing the same issues. Other than this, I have nothing to fault from instagram. It’s an amazing app in which allows you to share photos and videos and interact with friends and new people. ❤️
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Cricket 😊 - Love Instagram
So fun So cool So interesting L🌸VE IT!!💕
betweens - Easy
Very easy for a newbie to learn and use
twistyvic - can’t see number of likes
apparently the new update has made it so only you can see how many likes your photo has, and you can’t see how many likes others pictures have. WORST UPDATE EVER. What’s the point? it’s making things much more confusing. there’s reasons why the number of likes is important. CHANGE THIS BACK AND STOP MAKING INCONVENIENT UPDATES
andrew09832 - FIX THIS
Whenever I log into my account it says “sorry, there was a problem with your request.” Please fix this. I tried with both of my accounts, and I used several devices to make sure if it wasn’t just my phone which it has a problem with. It said the same exact thing on all the devices I used. Please fix this.
A Boy Named Sioux - Bring back chronological format
Being shown what Instagram thinks I want to see takes a huge exploratory aspect away from this app. Go back to your roots Instagram, it worked for a reason.
Atn0000000002 - Exellent
J'adore instagram ! J'aimerai être plus vue
KidCanucks - Bugs bugs bugs
crazy_frog101 - I’ve waited months now...
So is Instagram music ever going to be an option for my story or will it forever not be in my region? .... 😒
jswjwhsidowkek - Too many ads
Too many ads
Jeffrytyyte - Crashing
Okay so Instagram keeps crashing within about three seconds of me being on it. Sometimes I can get on to it but then I go off and can't get back on. I've tried turning my iPod off and stuff but it doesn't work. I updated it and it still crashes. Please fix this!! Would give it five stars if it weren't for this.
BNKA-Gall - Show me the likes!
You took away the ability for me to see how many likes certain posts receive. My daughter has a business account and I log her likes, and her competitors likes in order to help her improve her posts and therefore, her business. I know this is a test right now.....but I’m feeling like it’s just not going to come back. The amount of time I spend on Instagram has declined tenfold. I am no longer excited to go on, and I no longer find it interesting or fun. I know the reasoning behind hiding the likes is to help against children being bullied by their peers...... but you should find a different way to govern that. Block THEIR ability to see number of likes. Or don’t let them be able to have an account until they are 19. Anything else. But don’t punish the rest of us.
BRING BACK THE LIKES COUNT!!!
jxxxxxbxxxxxx - BRING BACK THE LIKES IN CANADA
this new experimental update bs in canada is trashhhhh. nobody likes it, wants nor wanted or asked for it!! it’s useless and we can’t even how many likes celebrities got or our friends like what is really the mf point?! AT LEASTTT have it as an option for whoever wants their likes hidden can hide it but the majority DO NOT! FIX IT. don’t be like snapchat were they add useless updates no one asked for 👎🏽👎🏽👎🏽.
Cheshire_ - Bring back following activity !
i love using instagram, but in the new update we can no longer view what people we follow like. i use this feature just as much as i use the app, it’s a good way for me to check in on my friends and see what they’ve been enjoying online. please bring this feature back! i know i will not be using the app anywhere near as much now that this feature has been removed.
TheNotoriosF12 - A huge bug
There’s this bug in the app that won’t let me open any account asides from one. I’m sure I put in all the information right because I tried to open multiple accounts and it’s the same case it keeps saying “Sorry there was a problem with your request”. I tried uninstalling the app and installing it again multiple times but nothing changed. But when I open the account on another phone it works. Can you please do something to help I’d appreciate it.
Instaredownloaded - Constantly Crashes
App works after fresh download,then crashes and will not load until you redownload it.sent a couple reports in,nothing but crickets.
Shutterboss - New update is no bueno.
Can not watch videos since update.. Anybody else having issues?
Lags/won’t load tried on wifi and LTE both won’t work. Terrible update.
Asis Osahan - Change the highlight story update
You guys removed the feature which allowed us to view people who looked at our featured stories and that was a bad idea. Deleting the app. Please change back.
:)💕💕💕 - Terrible test/update
So quick to change something that was not broken but never want to fix the actual problems. If people are so insecure that seeing other people’s likes hurt them or puts a lot of pressure on them to post better contents, then add an option for them to turn it off.
Lisa123459494 - :(
Hate that I can’t see what people liked or commented on with this new update. It was how I found some of the best content/people to follow! Please bring back.
Kenderellaa - Viewing my story
I want to see who has viewed by story beyond 24 hours
Please change back!!
Jakakajsjdjjenwodn - New update
This update didn't do anything. My Instagram stopped working after the sept.5 update and still not working. Like what do bug fixes and improvement do. They should do something not be pointless. You really need to fix this and get Instagram back to normal
jonathinq - New update
Please bring likes back
jennyx123x4321x12 - Hate the new update!!
Bring back the activity/following log!!! What the heck !!!
bella.emter - Help please
It was working fine yesterday but today nothing was loading... so after an hour of trying everything to fix it I deleted the app and re-downloaded it but now it won’t even let me log in! I know it is not the wifi because the wifi is working for everything else and I tried the wifi at a friends house and it still won’t work
Young Jen - want likes
literally give the likes back no one at all like this
rylee85 - albums
you should be able to delete a single photo out of an album of multiple photos, while still keeping the others posted
Ffjgfh - Number of likes
Canadian users can’t see number of likes anymore while everyone else in the world can. This is unfair to Canadians. I’m deleting this app and recommend all Canadians do so until this app decides to respect Canadians
Mervin Moras - Can’t log in. I know my username and password. Still can’t
Love the app, but I can’t log in on the app. I know my username and password. I can log in on my computer, safari and everywhere else except this app. I don’t know why. PLEASE FIX THIS
bree06942 - w h y
bring back the likes. literally NOBODY asked for this.
abc223097 - Review
I would like to see what my followers like so that I can see maybe I’ll go like it to. I just dislike how this version is it’s not great and pardon my words but it’s S**t....
rekless20 - FOLLOWING TAB
I want the following tab back. What was the point of removing it??? BRING BACK THE FOLLOWING TAB PLEASE!
aa1519 - bring back the "ACTIVITY" tab!!!
bring back the "ACTIVITY" tab where you see the likes, following, and etc of the people you that you follow!!!!!
suzi182882828 - Disappointed
Instagram use to be better I’m disappointed the “following” tab disappeared and no longer there and you cannot see anyone’s recent activity
idkkk12666666 - Ig music in Canada
Can u please put Instagram music available in Canada now god
PacoHa7 - Username
I do not like the new update. I prefer seeing usernames than the names that people put on their bio. It looks very unorganized because not everyone put their names in, some are even stylized. If Instagram could gives us a toggle between both, allow for users to choose, that would be great.
AshleyMcKnight - Newest update lost my news feed
Newest update made me lose my news feed of people I currently follow..
GIVE ME BACK THE OLD ACTIVITY SECTION!!!
Nilofar Saïd - bring the following tab back
i liked seeing what my friends liked
Owhsjsvsisbwgaiw - Why
Why would you get rid of the activity page???? Instagram is so boring now!!!! Bring it back!!!
AlyssaLx - Update
Bring back the activity log
Pogostick5427 - Music in canada
The app is great in general but I don’t like how it deleted the viewers after the story is over and please make music available in Canada and please let us see how many likes are on other people post because this is so not fair.
boyfrfr - Wake up call
Show likes again, chronological order for posts, go back to original profile view. I don’t wanna have to redo my bio. Smh
n.jimale - INSTATRASHHHH
Fix tf up 😤 mans need to post tonight
Prevaillll - NOPE
It’s not letting me log into my account!!!! 😡 This is such a huge issue because it’s happened before and it too an arm and a leg to get it back somehow!!!! FIX IT PLEASE. This is so ridiculous.
AND CANADA STILL DOESN'T HAVE AN OPTION FOR THE MUSIC!!!!
monde0327 - It took me out of my account and I can’t go back in
At the beginning I had my dogs account and the added another which was my account it was fine for a year and then this year it took me out of my dogs account and I tried to go back in but it is logging me to my own account not my dogs.
Runner8576 - New likes in messages
When you like a message in dm’s the hearts going across your screen looks so bad. Keep that stuff on Facebook. It doesn’t match instagrams sleek and clean look. Please get rid of it.
Flappy stuffz - Hate the update
Version 164’s “auto scrolling” is so gross I hate it!! please change it back or make it optional!!
MusicFansUnite - New layout bad
I’ve used Instagram for YEARS. and this new layout is the worst! I have to go out of my way to access any of my notifications and the shopping tab is on the bottom row? What’s the point? Why did you move the create button to the profile page? I have to take the extra steps and it’s horrible.
eshantv76 - Bring back following option on instagram
I really loved the following option on instagram... plzz bring back that following tab option back on instagram😞
5Beastmaster64 - Bring bag the activity feed!!!!
Please bring back the following tab the instagram is boring without that feature i spent most of the time there please bring it back
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Pinkrose1422 - Accept and stop chatting
I love Instagram and it helps me explore and find new things and communities but I don’t like that if someone follows me and if I follow back, they can automatically start a chat with me. With out giving me the option to click accept or decline. It’s bother some following a page I like but then the person starts to spam my messages without having me “Accept” them. On that note: I would love a “stop chatting” option. I accidentally clicked the accept button when cleaning my screen for someone and they keep messaging me non stop even after I told them I wish to no longer chat with them, and after I explained that I accepted them by mistake, they keep chatting with me. I don’t like how I have asked many people and they all told me that my only option is to block the person. I find that extreme to block someone over me accidentally clicking “Accept”.
I would love those two things:
•No automatic “Accept” to chats when both people follow each other
•A “stop chatting” button so you can stop talking to people and you’ll have to Accept or Decline them all over again. (It’ll be great if it kept the chats also just in case of anything)
Just Advice - It’s not worth bothering anymore
I’ve had Instagram for over three years, and as time has moved on, the app got worse, I run an account that used to get over 100,000 views per post, but now that they changed the algorithms to benefit only advertisers (a very sneaky and Miley hungry move, like Facebook does) my posts will rarely get more than 5,000 views. Hundreds of other accounts and I work to make our posts show up on the explore page and build a community, but now all you can find on the explored page are irrelevant posts and ads. Also, I’m pretty sure everyone on Instagram had been begging for a chronological feed as long as Instagram has existed. Well we got an update to our feeds, but definitely not what we were hoping for. The December 27th update where you swipe sideways like a story to see your feed may have just ruined Instagram. It is so inconvenient to access the explore page, switch accounts, go to your profile, and post on your story. You can’t tap or swipe to switch stories without accidentally pulling up random stats you really don’t need to see, and it’s very difficult to do one handed, which is one of the things that made Instagram so easy and accessible. I know this update is taking me off Instagram, and I’m sure I’m not the only one leaving for good. Please Instagram, actually listen to your users when making an update and don’t pretend this is what we want.
editingaverg - instagram editors
i’m sure instagram knows by now that a lot of people use their platform to share edits. there’s lots of editing accounts on instagram (i have 3). but as editors, we have lots of problems with your app. i’ll start with the biggest one, the percentage thing. where it says “this post is doing 80% better than your other posts.” since editors have gotten the instagram update, our views/likes have gone wayyyy down. and we believe it’s something to do with the rule that only a small percentage of our followers can see our posts. that is just so unfair. we spend hours/days at a time working on edits. they’re not easy to make. but we do it because we love to edit & we want to make our followers happy. editors work their butts off and deserve more than 5% or 7% of their followers to see them. problem 2. instagram quality. when we export our edits they’re in good quality. but when we post them the quality just goes down? that’s a huge letdown when you spend hours on an edit, just to post it and it has bad quality. problem 3. only 5 accounts? if anything there should be unlimited accounts. other editors & i probably want to create more than 5 accounts, because we like to edit more than 5 people! instagram, your app used to be a very good platform for editors, but you honestly need to fix your stuff.
Rae Knight - Honestly this is getting annoying
You guys need to start listening to your users. Everything on here is just so messed up, the whole algorithm thing is annoying, and the feed/comments should be in chronological order. I don’t want to see someone’s post from two weeks ago I want to see the posts that were posted an hour or two ago. Also it isn’t fair that only certain story stickers are available to everyone. Yes I get that when you release things to the public it take time for everyone to get it so that’s understandable but when only some stickers are released to certain people that’s when it becomes unfair. I want to be able to add links to my stories but I can’t because it’s not released to everyone or not everyone has gotten the update yet. Also some lgbtq+ post have been taken down and honestly that’s just not right what is so wrong with lgbtq+ is it effecting anyone personally? No, no it’s not. Also being a depression help account on instagram I find it really rude that you take down posts that talk about depression/anxiety/self harm, then give people lousy websites that that so called ‘help people’ with that stuff. Just leave the posts up so someone can hopefully find the post and give/get the person that posted it needed help that will actually help them. Instagram please just start listening to your users or Instagram is just going to become as dead as Facebook.
Alex5lamar - Not banned but can’t login- No one at IG seems to care
One day Instagram randomly logged me out of my account. I tried to log back in and all I get is “ sorry there is a problem with your request”. It has been like that for over a week. My account is not banned because I can log in on other peoples phones and I can even log in on my own phone under the google chrome browser. It’s clearly a problem with the app. I even had my brother try to login to his account on my app and it won’t even let him in and there is nothing wrong with his account. I have tried redownloading the app, turning my phone on and off, and even resetting my whole phone and nothing has helped. I have reached out to Instagram for help and no has responded and based on things I’ve read they never will. The lack of tech support for one of the biggest apps on the market is incredibly stupid. I have done research and there is several hundreds if not thousands of people dealing with this same issue and have been for years and are still stuck and Instagram refuses to look into it or respond to anyone and help them. It’s disgusting. I have come to the conclusion I will never be able to use this app again until Instagram decides to join the 21st century and actually have a tech support team where you can actually talk to someone about your app problems. It’s 2020, I cannot believe I have to deal with this.
hhggggggggguihy - Instagram helped make my career
I don’t know where this review is going to And who’s going to be reading it but it said if I wanted to write a review and I never write a review for anything. But I must say Instagram Revolutionized my life. Obviously it was me that did most of the work but the networking which clearly be significantly different if it wasn’t for social media platform like Instagram. I do tattoos for a living and all of my clientele comes from people who email me after seeing my page of Instagram . People from all mover the world get to see my work and know who I am . Instagram came out when I started tattooing and what a blessing that was .I've been able to network with other artists and announce to public when I’d be in different states doing a guest appearance at other shops . It’s important not to get obsessed with your like and followers but they should also keep you motivated to keep leveling up in whatever your presenting on Instagram . But anyway I just wanted to say a few years ago I decided to turn everything around in my life and when it came to getting into the tattoo industry Instagram had a huge impact on how I network my craft .
televisioneheaven - Just gets worse and worse
I’ve been using Instagram since 2011 and these past couple years and months the changes are making it so horrible I don’t even want to use it anymore. Can’t see who viewed past stories, EVERYONE WANTS CHRONOLOGICAL ORDER BACK, randomly follows and unfollows accounts without permission, some people who I follow I never ever see their posts, they censor/delete so much art and posts that don’t violate the guidelines, yet they allow accounts and posts harassing and bullying others to stay up after they’re reported, now they’re pushing sponsoring posts so much that if you don’t pay $$$$ barely anyone following you sees it, because of them handing out “credit” to everyone every 2-3 posts on my feed is a sponsored post from someone I AM not following and doesn’t post anything relevant to what I’m interested in or frequently like, every 4-5 posts there’s an ad, ITS SPAM!!!!!! CONSTANTLY!!! in between stories there’s tons of ads, and they’re STILL making it so their users have to pay for their audience to even see their posts, asking us for more money as if they’re not making enough off many many ads. It’s exhausting, I’m so sick of thing I don’t care about being shoved in my face when I’m trying to keep up with artists, businesses & people I love. I can’t wait for a better app to come out because once it does ima delete this forever, maybe even before then. I’ve had it.
Imsteved - Some issues
While I enjoy this app, I've been using it for 3 years, there are some recent issues that have been bothering me. All the updates have just been going downhill since the chronological order of your feed was removed. My feed is a mess of the same people over and over again with posts from many days ago because instagram thinks I want to see that stuff above everything else. The "solution" was to help you stay up to date with the posts you miss, but now I am missing more posts in my feed than before because of this system. I recommend making it an option in settings to turn on chronological order of your feed, it would make things so much easier. Another issue I have is that I recently noticed that the accounts you follow are no longer in chronological order either? There seems to be no organized way they are put in order, it's just like it was randomly thrown in there like that. This proves to be very difficult for me to find accounts I have recently followed as they no longer show up at the top of my followed box. I am following over 1,600 accounts so I have a very hard time remembering the name of an account I just followed. I just wanted to find one account and now it's lost in the many accounts I follow. Please make these changes, it would make the app so much easier to use.
Pie103 - HORRIBLE, FORTNITE IS TAKING OVER
So I downloaded Instagram hoping for a nice place to share pictures of my food and selfies with my loved ones. HOWEVER I was in for a rude awakening, you see when I downloaded it everything was fine and dandy. That was until I got my first ad. Now you may be wondering what this has to do with fortnite well my first happened to be a fortnite ad. I reported it and blocked the account, yet I still received ads about fortnite. I hate fortnite with a burning passion and will do anything in my power to stop them from ruining our children’s minds. All they do is sit inside playing fortnite and I have had it up to here. I urge you all to take action. Block fortnite report every ad you get and if you wish
To go to the extreme like I did simply delete Instagram and remove yourself from its TOXIC fortnite environment. Now the reason I’m rating Instagram 1 star and not fortnite is because I have reported (the account) multiple times blocked them and yet still receive ads about them. Instagram I urge you to listen to my complaints and get rid of fortnites Instagram. You have not listened to anything I have said or the rest of the users have said about this virus, once you change your policies and get rid of fortnites Instagram account and terminated all relationships with them I will consider re-installing your app. But for now I cannot be associated with such a toxic environment. Thank you very much
buddy Walrus - IG dared to sideline posts from my actual friends.
I recently got into taking photos and one of the best ways to quickly share my images with others is Instagram. I can also connect with other great photographers and it has helped expand my perspective on the art. This is invaluable to me. However, recently my feed has utterly ceased to show me pics from people who i follow and like the most. The more popular a profile is, the more it shows up, so that, for example, i just began to see 10+ nat geo posts at a time in a few minutes even though i hit like on a lot of other images from other people. So i had no choice but to unfollow the nat geo profiles, which i did not have to do a few months ago. As for the people i know irl and like every single one of their posts, i no longer get any notification of their posts, and i may or may not even see it on my feed until it is a day old or more. I dont even care about the ads, they are actually targeted towards me very well. I am currently considering other platforms to share my images but unfortunately this is the most well known. Once a good one pops up it will be my pleasure to switch. Sorry IG, but its very clear that you do not value me as a user whatsoever. In reality you will not look at this review at all.
Ndbd kdnd help! - Fix it pls??
I’ve had this app for YEARS and it’s never been this much of a mess. I have three accounts on the same phone that all have different formatting on the profile screen, which makes it difficult and confusing to switch between them. Unnecessary changes keep being made that actually sometimes hurt my experience, like the new post formatting that’s confusing and worse than before (that also only appears on one of my accounts). Sometimes the music or gif stickers disappear on one account but not the other. The profile pictures keep switching sides. Sometimes the app just crashes. At this point it just feels like Instagram keeps getting rearranged with no real upgrades. Instead of changing format all the time you should work on increasing video, picture, and sound quality, video time limits, slideshow post limits and stuff like that that could really help or convenience people. I prefer the original profile format with the profile picture on the left and the post feed, tagged photos, AND saved on the action bar, because the new formats feel clunky and bad. The new updates are just inconvenient and uninviting in general. Many of my friends feel the same way and also have accounts with different version updates to the app.
auoso y ucucuuchalwfou - Broken
Instagram has been completely messed up for me the past few days. The biggest problem is, every time I click on a notification (from within the app or from a push notification) it only opens the comment section on that post, not the actual post. So I will click on the notification, it shows me a bunch of comments, but there’s no way to see the post itself; I’ll forget what the notification is and never end up seeing the post. Even clicking on my own post from notifications if someone likes it does the same thing. Another thing is I keep getting notifications from the same post, sometimes hours later. Also, another horrible problem is if somebody sends me a post from a private account that I don’t follow, and then I start following that account, even after I get approved it still says in the dms “this is a private account follow them to see this message” so I don’t know what post was sent to me. Gets super annoying. Lastly, this one isn’t a huge deal but it still a weird glitch: sometimes when I open a video somebody sent in dms (from camera roll, not a post) the sound from that will keep playing on Instagram. Leaving the app and coming back doesn’t stop it, the only thing that stops it is closing the app in multitasking. Hope you guys are working on these issues, thanks
fallingwish - Main Feed Now Cluttered
Hello! As an artist, Instagram has been a great way of reaching out as a creative to other creatives, and see a regular stream of artist’s content on my feed.
Unfortunately, with each update, I’ve been having a harder and harder time both reaching out and seeing other people’s posts. Especially with the latest one — now, my main feed cuts off at all unread posts, and gives me a curated stream of recommended posts, which isn’t what I look for on my main feed. I’m looking for the people I actually follow and want to see content of, even if it’s old content! Old posts are now on a separate page that I can only find if I reach the end of my unread feed, and they’re not even sorted by time posted. Popularity-based algorithms that try to predict what I want to see inevitably make it harder for small creatives to reach out to their communities, and only make viewers have even easier access to accounts that already are popular.
I greatly enjoy using Instagram, as a creative and as a user, because of the easy access to a feed of other artists that I am already following — I don’t have this easy access anymore. If I’m going to look for other accounts, I would rather it be on a different tab, not shoved in my face while I’m on my main feed.
#Jakeisswag - Updates? No. Stop making unnecessary “improvements.”
For starters, I don’t want “instagram - from the company that sold your data to Russians in an attempt to win the 2016 presidential election” (Muller report concluded this; So did Ocasio-Cortez’s questioning of Zuckerberg). Considering Instagrams heavy youth use, and the prevalence of being against corruption, this distance would be an obvious marketing point. I think one of the main reasons people use Instagram is because they prefer that diversity between apps; even though it’s owned by Facebook. Not to mention the fact that now, the DM’s look scarily similar to messenger. I have to ask exactly why? Users prefer differences between their apps. If they wanted a messenger-like experience, they’d get messenger. I’d greatly appreciate the app to not lose a significant amount of user support. Also, the algorithm has consistently failed us. If you could address and correct these problems before they become even more of an issue, that would be great. Facebook to most Instagram users, it leads a feeling of uncertainty and mistrust. Our data was sold to a foreign nation. That’s unacceptable. So saying “Instagram- from Facebook” while making substantial changes to the app; it’s quite concerning. The app was amazing before. Now? No. Not at all. If this wouldn’t have happened, you’d have five stars. Zuckerberg has destroyed facebooks reputation. It’s not too late for Instagram... yet.
16brohar20 - Good when it’s working.
Although I love Instagram when it works, it’s annoying when they reset the explore page and flush all your custom “for you” feed to random photography that I couldn’t care less about. I mainly go on Instagram to look at my explore page feed when I’m bored, but when it resets I can’t do that. Another problem is that Instagram has logged me out of multiple accounts for no reason, causing me to have to start a new account and lose everything on my other accounts. I know this is instagrams fault as I have never given my password to anyone (online or real life) therefore, couldn’t have been hacked. I’ve also recently been “banned” from liking posts for two days, which dosent make sense because the pop up said that it was do to “my previous use of the feature.” I like completely normal content and had no reason to banned. I know I’m not the only one experiencing problems either, Instagram always shuts down and doesn’t load, and not because of WiFi, everyone on the app complained at one point and it became a thing where everyone flooded to twitter. They to fix their issues because I’m getting tired of having problems with the app. Other than these reoccurring inconveniences, I like the app when it’s working.
Autumn Capurso - Missing “see translation” button
I can’t translate posts in a different language after this new update... which is annoying because how can I understand posts of friends in different countries who don’t speak the same language as me? I cant copy and paste the caption into google translate so there’s no way to understand what they’re saying. Please fix this, thanks.
Also, literally everyone wants you to switch back to chronological posts. Why don’t you listen to your users? The algorithms are so dumb, I’ve stopped seeing posts for some of my favorite accounts lately just because the algorithm doesn’t think I’ll like them. I’ll go find the account with posts that don’t show up in my feed and purposefully like and comment on all of their recent pictures, but still some posts from my favorite accounts don’t ever show up in my feed even if they post ALL the time. If I want to make sure I don’t miss certain posts then I turn on post notifications. But this algorithm is hella annoying and I miss when Instagram had the chronological feed. I know most everyone agrees with me, I mean cmon Instagram, it’s painfully obvious. At some point some other social media app is going to come along and you’ll be as irrelevant as Facebook. So why not try to please your users as best as you can instead of more and more people taking a break from insta??? Just asking the real questions here
Quuaaack - New horizontal layout is awful and crashes my iPad Pro 2018
First of all...it’s 2018 and you still don’t have a native iPad app, which is frankly awful but now you’ve replaced the most natural gesture of scrolling with a horizontal tap which seems quicker but makes it much harder to scroll back up to thinks you’ve already passed and much harder to keep a sense of chronology (which you also removed)
Honestly the changes you’ve been making make me not want to use the app anymore, some new features are nice but some are a complete failure. Horizontal scrolling works fine for stories but making stories and posts feel like the same thing is dumb and you still have to scroll vertically when you go to someone’s grid so why make the app feel even more disjointed? Now you essentially have four different interfaces, one for ig tv, one for user pages and discover, another for stories and a slightly different one now for the home and they all function differently.
It honestly feels like you haven’t tested this because across the app people are complaining and also, for users who make posts with multiple images, it’s a nightmare because you already use horizontal scrolling for that but now you have to be careful not to tap the wrong part or you’ll scroll past the post or be stuck on the post when you intended to do something else. This update is a total mess.
aim_gonz - Music Tag doesn’t work!
I have had Instagram since 2011 and I have never since then had an issue until the Music Tag feature rolled out and I haven’t been able to use it since then. I have tried so many things from updating everything, logging out and logging back in, uninstalling and reinstalling the app several times, going to someone’s story to look for the “Try It” button but nothing, unlinking my Facebook account, changing my password and updating profile.. which btw didn’t let me change it to my personal email because it was taken already, I have never used it so I clicked on forgot password to see who has been using my email but it says that it doesn’t exist so I’m a little confused on how it has been taken but doesn’t exist. But anyway I reported the Music Tag issue awhile back but haven’t heard back since then, so I reported the issue several times back to back to see if that works (prob not). All the research I have done over this issue has been through Google through other users experiences because IG doesn’t even have support help over this issue. The only thing that has inconveniently worked was to make a second account, everything shows up on there but as soon as I switch over to my account that I use it’s not there! INSTAGRAM.. PLEASE FIX THIS ISSUE, IM NOT THE ONLY ONE! 🤨
minazona - Problems
I thought I loved Instagram until this past week. I tried to unfollow a lot of people last weekend and then was blocked from doing that. I was then asked to change my password due to “suspicious” activity (me unfollowing people). So I changed my password and continued to attempt to unfollow people. I had some success. After about every 20 people I I unfollowed I would get blocked from unfollowing again and would have to report it as a problem. They’d fix it. I’d start to unfollow people again and would get blocked from doing it again. Currently anytime I do anything on Instagram I still get the message saying my account is blocked from doing the action because I have shared my profile on a site that increases my followers and likes, which is not allowed in the Instagram community. Now this message is not really true, as Instagram encourages you to share your posts on Facebook. And I have my Instagram link on Facebook. Instagram even has you log on with your Facebook account if you want. So long store short, anytime I go to request to follow someone or tag someone in my posts Instagram has blocked it from happening.
annabelle keasling - I am mad
So one day I was peacefully scrolling through Instagram and I thought I should watch stories , so I go up to the top and the stories are all gone . So I thought “ oh it’s probably just a one time thing , I will just close the app and try again “ so I got back on and what do you know the stupid stories still aren’t there . Then I decided to look it up on google and apparently it is a very common problem and there is no known fix for it , so I decided maybe I should just delete the app and re-install it . So I deleted it and went on the App Store and searched up Instagram and it was gone , so I changed the filter to “iPhone only ” STILL didn’t show up . So at this point I was very upset , and I couldn’t think of what to do then finally it hit me , I should look on my purchased app history . So I looked up “ Instagram ”
And what do I get in response “ NO RESULTS this is not an app you have ” and I was just thinking really because if I recall I had it less than a minute ago . So I just searched up Instagram again and I saw this app that said “where your kids are hanging out” so I pressed on that and I scrolled down and it said suggested apps “Instagram” and “Snapchat ” , so I am very confused why Instagram decided to take away all of the stories from me , and then try to hide the app or something ???? So I am just very confused and they definitely need to figure something out and FAST!!!
leahg726 - The New Algorithm is Worse
I own a photography business and have a business Instagram account which I love as it shows insights and engagement. This tool has helped me tailor and grow my following to close to 2,000 people. However, I had noticed a dramatic reduction in the amount of “likes” and “engagement” on my posts. Before the new update, I would receive around 300 likes with 1,500 people seeing my post and now I’m lucky to get 150 “likes” and 600 people seeing my posts. This is frustrating as it’s completely stunted my growth as a business and I’m helpless to do anything about it, even when I post at peak times. One of my peers had mentioned to me that the app now judges the percentage of followers that “like” your post within the first 10 minutes of you posting to determine how many of your followers will be shown your post. This has hurt me a lot as my posts now don’t get enough engagement to make it on discover pages or show up at the “top” of locations when I tag them. Not everyone uses Instagram everyday and if your following isn’t composed of hyperactive users, your posts will get completely pushed aside and buried. Please fix your algorithm so I can continue to grow my business and portfolio. I love Instagram and this app has been a huge benefit to reaching more consumers, please change it back, thank you.
lolbuddies - Stop adding features no one asked for!!!!
Stop adding features no one asked for, or at least give people the option whether or not they want that feature or not. People should be able to choose if they want chronological posts or not, whether or not they want to see the number or likes on a post. I hate the new system of scrolling on Instagram, I hate that it automatically scrolls for you to the next posy down, it’s hard to navigate and takes away control. I’m honestly considering deleting Instagram because it’s just so frustrating to work with. I’ve been using this app for 5 years now and with each update it just gets worse and worse, adding features that no one wants or asked for, features that don’t add anything to the app but instead take away from it. I haven’t updated my app in months and yet somehow it keeps changing and implementing these features that are the reason why I don’t update in the first place. Why do you never listen to user base? Why don’t you just give us the option to choose whether or not we want these features. It’s so frustrating it makes me feel like pulling out my hair. At this point I feel like moving to a better app with more user freedom like tumblr, or twitter, or Artfol. Learn to listen or one day you’ll find that your greed has collapsed in on itself.
Daysha Morales - Please change the new layout of how you view accounts
I have been on Instagram for about 7 years now and I’ve always loved it but please please please listen to your users. My Instagram updates by itself even though my automatic updates are off. I was just on Instagram about 30 minutes ago and it was fine now I go back on and my profile layout is completely different. My profile picture is now on the right side everything is clustered and it is very large, when I go to other peoples accounts it is the same and it is very annoying because it is very hard to navigate this way. Also please stop changing the Algorithm I understand that you guys do it because of advertising purposes but before I can see content from pages that I like I see about 30+ ads and even when I say don’t show things like this they some how still pop up. Posts from friends or businesses that I am interested in don poo up on my timeline the same day they are posted. A post from three weeks ago will pop on my timeline followed by one from 4 days ago and it is very annoying because I have to turn on post notifications just so that i can see content I am interested in and not jus advertisements. Please fix the layout of the way you view profiles!!
KarisLovesAnime - You lost my respect
Instagram is supposed to be safe for what? Age 12 and up, right? Well it’s not. There are plenty of inappropriate accounts and sexual nudity which Instagram doesn’t remove. Instagram favors accounts with followers. Smaller accounts with nudes can be removed, but when it’s an account with 20k or more, they do nothing. So if you are a minor or a younger child, be careful. There are a lot of inappropriate images that when scrolling through insta will pop up. It’s not ur fault if they pop up either, it’s not like I search around for these accounts! Instagram isn’t safe for younger people. Really disappointed in you instagram👎🏻 I literally just saw an account come up with a post of the woman in bed completely naked(nothing on at all) in a sexual pose with just her nipples covered by the way she was laying on the covers. It makes me furious seeing posts like that, knowing that there are young boys on the app who are going to end up falling into a sexual fantasy. Even if that wasn’t an issue, the fact that that is allowed on the app is absurd and outright inappropriate. Our culture today is a mess! If you are a parent viewing this, I recommend you child to have a private account that you keep an eye on. I personally enjoy posting on my account and keeping track of social events that happen in my life, but there is so much inappropriate posts that I come across all the time.
nickib cater - Sign up
I tried to sign up like for 8 days and it says the same thing all the time u can’t do it I can’t do it I give this app 1 star it should have been 0 stars this app needs and upgrade like this is not acceptable I want some answers because this app is filthy and I really want to sign up for page because all my friends have page and I want one too so please fix this app because that is not acceptable it’s really not a meet I will be writing this paragraph right now if I can sign in so this is really not except a bowl Jan probably need to get the lead if y’all get this fixed I don’t know was wrong I don’t know whether made that app need to fix it because that is filthy bed very very filthy and I don’t like this so please fix this now like now like now hey I know that whoever made the effort to fix it so late I should be able to sign in if I want it all on me I’ll sign up if I want now I have to wait Melfunction I reported this problem like eight days in a row so I don’t know was going on but I need to fix this now because like a yard tripping people don’t want delete Instagram edit like Ronald on the valet so you might as well fix this right now.
Ryles2321 - Very disappointed
This is the SECOND time I’ve had this issue. I am not able to repost other stories and I’ve tried EVERY strategy to fix this problem, but it does not seem to work. You would think this problem would be fixed by now because as it has come to my attention it’s not a small group of people suffering from this but instead A LARGE AMOUNT. I love Instagram but this small bug has really irritated me, because reposting and sharing posts to my story is important to me, especially in this time.
I’m only 15 and I might sound naive but I can say that I am very, VERY disappointed that the company of Instagram, or whoever fixes these bugs has yet to fix this one. It is a big deal considering it is one of the MAIN features of this app and it can be fixed, I know it. SO, like any other bug, it needs to be fixed NOW!! Before everyone gets angry and starts to put negative ratings on this app.
I’m rating this a four star because I have pity on the app itself. If it’s not going to be fixed and eventually ignored, I’ll just delete it and put my rating lower. I know Instagram will see this because there are others who’ve complained and have yet to be responded.
Thank you. Stay safe.
dont get this!! - Music Label!
Hello!!! I’ve had Instagram for almost 2 years now! I’ve had no problems with this app!! I love it!! There is soooo much for u to do stuff on here! But I have one problem that started today June 6, 2019. So you guys probably know that if your in your story and about to post something and you can search up any type of music you want. By clicking the Music label that’s says “MUSIC” of course! Well y’all just added that what music u choose the lyrics show up. So I went to try that and I realized I couldn’t find the label that says “MUSIC” and I want you (Instagram) to tell me why is it gone? Can you do something about it? It really isn’t fair! And I know this has happened to other people before. I need to know is there a way for me to get it back?! You guys have to do something. I mean it’s boring if you want to add music to your story but u can’t! Because you don’t have the label “MUSIC”!! And can u please reply! I want you guys to tell me if I can do something or do I just have to wait for it to pop up..... (if it actually eve me comes back). Sincerely, Karis
andrew_colin_ - Maintenance
I have had a frustrating issue for several months now where certain features either make the app crash suddenly, or do not work entirely. One feature that does not work at all. Not a single time... is the ability to post multiple photos in a singular post. I’ve tried with just 2 photos. I’ve tried with the maximum amount of photos in a photoset(10). Not a single time has this worked. After adding a caption with some hashtags, tagging friends, and waiting for the post to load. It fails to post every single time. I’ve tried this on both my old phone iPhone 6S plus, as well as my most recent phone purchase the iPhone X. This feature has never worked for me, often times being so frustrated I’d neglect the app for a few days and then find myself back. After attempting to delete the app as well as the app cache and reinstalling on both phones the feature is still inoperative. I also agree with many other Instagram users that the feed is very annoying that I’ll see posts I’ve seen already, or posts from several days ago. Chronological order?? If Instagram was more oriented on creating a seamless working application they may have a lot more users, or more frequent users of the app. Every bug I’ve experienced, I’ve submitted through the in app report a bug.
ABDIEN88 - My Story Highlights Disappeared
It appears that my instagram seems to get things such as Instagram stories, and later on story highlights, rather late in the game. As in months and months after most other people I know have gotten it. Sometimes I’ll get it in an update, get used to it, but by the following update it’ll be gone. Currently this is an ongoing battle with the story highlights. My friends can see the ones I’ve posted previously, but on my account on my phone, they are gone and the option to view mine or others is simply not present. I have a feeling it might have to do with the fact I do not have more than 400 followers. Those with low numbers possibly are at higher risk for getting the new features last? That’d be a real bummer if that’s the case. It’s not my phone, cause it’s a new model iPhone and it shouldn’t be the programming system, cause I’m on latest iOS and I update my phone and apps regularly. Hope they figure out this issue as well as bring back the CHRONOLOGICAL FEED, because it would be pretty upsetting if they start allowing only those who’ve paid into the app, or bought a significant amount of followers to access their updates first, and some not at all, leaving the rest of us scratching our heads.
Wheels McGee - Why mess with it?
There are a few annoying changes that have been made recently in the app that I feel need to be voiced. First of all, the non chronological order that propagates our feed is frustrating to say the least. It feels clunky and I feel like I don’t get to see all the posts from users that I follow. I’m not even sure what the order of the feed represents. Are they popular posts? Top posts? At least give us the option to choose wether we want our feeds in chronological order or (omakase style). Another annoying change is with regards to the browse interface. You all know what I’m talking about. When you click a post to see the details you no longer can scroll up or down to see the other posts in the order of the thumbnails. Now it’s all similar posts. Whose idea was that? Oh and for some reason if you click on pic thumbnail that’s next to a larger video thumbnail, it only opens the video and not the post you actually are trying to see. The last thing that I can think of is when I’m on a user’s IG and I’m looking through their posts (thumbnails) when I click on one to see the details why can’t I scroll up or down to view the details of their previous or next post? I have to go back to thumbnails and then click the next. Ugh. Ok. I’m done. That felt good to get off my chest.
gpapazian - New algorithm is killing this app
I've read a few other reviews and many of the stories also seem to apply to me. I've been using Instagram for years and I loved how it was a relevant social media platform that's not completely bogged down by ads and politics.
I loved being able to see what my friends and family are up to in a visual medium, which used to be the entire point of Instagram. Then, they started featuring more and more ads and the more they pushed with the ads, the less I would visit the app. However, around this time they also changed the feed algorithm, no longer sorting it by the most recent post, so whenever I go on it, my entire feed is at least 10 days old. I no longer enjoy scrolling through my Instagram feed, because instead of being able to immediately interact with the photos, I need to check the date on each one first. Scrolling through the feed has become a chore and as a result, I only visit the app about once a month now. I've debated deleting my account multiple times and if they do not revert back to the old algorithm soon, I probably will because I can't justify keeping an app on my phone that I don't use it enjoy.
At the very least, I can understand some ads here and there because companies need revenue, but I implore Instagram to please listen to millions of their users and sort feeds by recency again.
kayssigh - “LIKE” COUNTS
This week, you guys introduced a new update, that is to be tested for selected users that does NOT show the “like” count of the pictures. I, along with many other accounts do not find this to be helpful or beneficial for Instagram accounts. Instagram has unfortunately made it so easy to buy followers, and this can be a very dangerous thing. There are surgeon accounts, banking accounts, makeup accounts, marketing accounts with hundreds of thousands of fake followers. They buy these fake followers in order to seem more reputable. What these scammers, a lot of the time, fail to notice, is that the like counts and the followers don’t match. Me personally when I am on Instagram, I see a lot of promotion posts for makeup courses from “famous” makeup artist, but these makeup artist are just stealing pictures and tricking people. The “likes” being displayed is a great way to immediately locate a fake “famous” Instagram account and prevent scammers from taking information from your users. At the end of the day they’re just likes. It doesn’t hurt anyone to see the likes, but it does hurt to not see them. PLEASE KEEP THE LIKES AVAILABLE TO SEE!! If it offends people that much it would be great if there was an option for accounts to turn off their ability to see other people’s like numbers and theirs. Please just add a new feature that allows us to see the likes if we want to.
madison.mai - Instagram Isn’t Improving User Experience
Instagram’s idea of a “good user experience” is not making it a good time. Their great plan to make posts out of chronological order is where it starts, I suppose. It makes no sense that I can only see posts in my feed from people I interact with most—I don’t have time to scroll through my entire feed, but I pretty much only see about 20 of the accounts that I follow, no one outside those because I can’t “interact” with them. How will I interact with these if i cannot even see their posts?
Regarding posts—Instagram is supposed to be a photo and video sharing app, and the quality is downright terrible. Photos are grainy, videos never load, the list goes on and on. I’m here to share my art, and seemingly, it gets more and more difficult to reach others of the trade. When I first started in 2015, more people could discover me. Now, no one can and it’s an absolute mess. If Instagram truly wanted to “improve user experience” it would. And it’s not, rather going for select posts the app *thinks* you’ll like. I can like a variety of things, so show them all to me. My experience with Instagram has gone down and it’s no longer enjoyable to use the app because of so many inconsistencies, not to mentions the countless times Instagram’s been down just this past month.
Please take a moment to listen to your unhappy users.
Rodriguez.Jasmine - Love It
I know a lot of people may complain about Instagram and the way it’s being used by certain people; HOWEVER, I’ve never had an issue with the platform itself. The only thing I can really talk about is the timeline is a little off. First, you’ll see something from four hours ago then something from one day ago then something from five minutes ago so, yes, the timeline is a little wacky. That’s the only thing I can really think of though that could be worked on but, other than that, I really have no complaints about the Instagram app.
I do wish we can filter out the direct messages though and have a little more control of who can message us and who can’t (i.e. I don’t mind certain people following me and liking a few pictures here and there if they like what they see; however, it doesn’t mean I want them in my DMs either lol like is there anyway that someone can block a person from their DMs without having to block the whole profile as well? That’s what I mean by a little more control over the DMs).
All in all though, Instagram is probably my most used social media platform and I love it!
Joe Peffer - Death of Organic followers was the Death of Instagram.
Title says it all. Not everyone wants to be a business and pay for followers and promotions. IG was already making enough with ad revenue. But killing the organic feed was about the most blatant sign of greed i’ve seen from a social media platform. We expected it from Facebook, and naturally everyone saw it coming with the merger. Its absurd to think that because you dont pay per post, even with a good follower to post activity ratio, your posts dont take priority among your own followers or area. Instagram took the fun out of discovering people and forces those who pay to play down your throats. The bigger accounts just saturate the market and everyone else gets forgotten. Personal pages should NOT be penalized for not paying to promote posts where as business profiles should. IG, like every Google product, is self imploding and destroying itself by its obsession with catering to ads. Not the creatives who even bring traffic to IG in the first place. Remember what happened to Tumblr? The first IG? Yea its going in that direction. The censorship and bias towards trending profiles alone is going to kill this platform just like Facebook is suffering from. And dont get me started on the spam and scam messages/ comments that plague this app.
hdskndbd - Concerned user !
Howdy, I’ve been using Instagram for a decent amount of time now. And earlier today it was working fine, seeing all the YouTubers stories, liking my friends photos, directly messaging people and uploading pictures and stories worked fine too, but now it isn’t loading for me like at all.. I tried to close all my apps and shut down my phone because, I’m on it a portion of the day and I thought that would be the troublesome issue, but I turned it on, same blank feed, can’t click on stories and my explore page is just filled with random photos. And so I deleted the app redownloaded it, and logged back on. Took me a while to log on because it sent a message saying there’s an issue try again later, or something among the lines of it, and I tried again, beginning to feel annoyed and bitter about the whole situation when it worked! I was super excited, but then nothing loaded again, besides my direct messages, which I can’t complain about, but if you could prevent this from happening that would be spectacular! And so no one else had my same complaint. That’s all really, other than that this app is very addictive and well thought out.
Aingealina - Unfair!
Please stop deleting fan pages. It’s unacceptable. You are deleting pages with followers with over 1k to 15k how does that make sense?! Why aren’t you deleting accounts that people don’t even use that are just sitting around not accounts that are used everyday and are posting and liking and sharing?! It makes no sense why you would shut down a page that worked so hard to gain the following it did. It’s not like we are impersonating the people we make accounts about we post edits and make video edits of them you can clearly see when you look at the posts and not just the profile pictures and bios. It takes time out of these peoples days to make these edits and they really care about them you can’t just act like you don’t care about your audience using your app and if you don’t that’s bull. I can tell that you are clearly using some sort of computer system to do this because it’s all sorts of messed up and I hope it gets fixed because I love Instagram and I have three accounts that I use everyday. Two of which are personal but the other one is a fan account that I have built up a following on and I have no clue what I would do if I lost it. I would probably never make another fan account or even personally delete my other accounts because I would’ve so upset. Please let people have the accounts back this is not fair at all!
Proxx312 - What’s wrong with this app
I’ve gotten to the point where I’m in fear of liking people’s post because of the action block Instagram is throwing left and right my account got action blocked for a week I was like omg whatever I guess I’ll wait a week goes by the day the block is supposed to end I like someone’s picture to see if it is gone now nope Instagram says that I gave away my password when I never did and even if I did which I didint how will they be Able to follow and unfollow if I have an action block on I have a few other accounts and guess what 3/5 of those accounts are action blocked for a week as well just right now the 3rd one got action blocked because I followed 10 people back I waited an hour so I wouldn’t get action blocked but that didint seem to work because you guessed it I did end up getting action blocked fix this please your “tell us” button dosent seem to work and all the people complaining about this dosent seem to phase you at all because the way you are responding to this is by doing absolutely nothing why are we all scared of liking our favorite creators post? Because we get action blocked for what seems like 5 likes it’s that bad please fix this all I want to do post for my followers that’s it but I can’t because I got an action block for a week right after I spent a week waiting for my first action block to finish
thutspecialboi - Doesn't care about users
Instagram had quickly become one of my favorite apps for sharing images and texting my friends. However in recent years instagram has started to slip downhill. The fact that instagram had to get fake people to review the app is sad but anyway. Instagram has removed a lot of fan favorite features and completely ignored us when we pleaded for them to add it back. So they they've removed likes, ability to see who's viewed ur story after 24hrs, custom location tagging, Chronological feed, etc. The worst part is everytime they remove a feature people always get upset and plee for instagram to add those features back, but they don't, instagram stubbornly ignores all of their users opinions. On top of all this their app has TOO many glitches, sometimes ur DMs will randomly stop working so you can't text anyone or receive messages, AND IT USUALLY GOES ON FOR MONTHS! This has happened to me and my friends on MULTIPLE accounts. Whenever we ask instagram for assistance they blatantly ignore us, NO word back from them. Lastly why do my friends and I all have slightly different versions of instagram despite being in the same country?? Some of my friends have colored names in gc's or different theme colors, some can still see likes others can't, whats the point in doing that??
KayMich - Keeps locking me out
In the past week, this app has given me nothing but trouble. My phone is up to date, so I know that’s not the issue. I have deleted the app & re-installed it several times over. I have restarted my phone several times as well. The app will not allow me to log back in to my personal account, yet it works on web browser. I also tried downloading the app on my iPad & it works there, but no matter what I do, it just keeps giving me an error message here. At least it is still allowing me to log in to my business account.
The other issue I have is that I recently opened a new account for my second business. Without any warning or explanation, Instagram disabled it. It was still a private account as I wanted to get my business going before getting the account going. It had never posted anything. It was only followed by my personal account & a couple of business associates. It had in no way, shape, or form EVER violated any terms of service. Yet they took it away & didn’t say why. And on top of that, upon trying to set up a new account, Instagram blocked me from doing so no matter what I changed the name to.
This is highly unacceptable & I may take my accounts to a different platform. I’ve used Instagram since it was in its infancy, but if this is the kind of treatment & service I am going to get, I will walk away for good.
TenaciousG3 - Updates are slowly killing Instagram
I used to really enjoy Instagram. It was replacing Facebook for me, since that has become more of a place for people to post annoying rants and inaccurate news. However, it seems that with every “update” the app gets worse, not better, for its users.
The change in algorithm was annoying enough, especially for users who rely upon Instagram views for their business. But now this “improved” scrolling experience is anything but. It’s annoying. It makes it much harder to navigate and find the posts I really want to see. It forces me to individually click through every image instead of being able to quickly flick through my feed and stop on the posts I am most interested in. The argument that it is more like “stories” is false. In stories, I can still quickly pan through the stories on the top bar that I want to view and then tap on the one I want to see. Also, many of the regular posts have links or tags within the image, so when I try to quickly tap through them I keep jumping to links I don’t want to visit.
In short, this new update is terrible and creates a more difficult and frustrating user experience. Fix what doesn’t work and stop messing around with what does work. I know I’ll be using Instagram much less now.
straphanger nyc 83 - Instagram is fine on its own, good differentiation
I like Instagram because of the way you can focus content and link your images through hashtags. The new feature name tags is redundant. I am not into it. I would hate to see this platform become a carbon copy of Snapchat just for pure competition. My point is about demographics and differentiation, Instagram lets everyone get in on the fun and not just certain age groups or business vs non business so Snapchat is clearly for much younger groups. I think if they do become too much like Snapchat or another platform that they will no longer be a leader in social media platforms. I don’t like the stories feature either but I do love having options to post as image or images that can become videos as posts. I honestly don’t use Instagram to watch videos so too much of that could get old. But sure in Japan these features are all included. I also detest when products copy each other so I hope you guys remain innovators in the US and not sheep! Otherwise I’m jumping ship and leaving social media to the naive teens and 20 somethings. I’m probably the only one on the planet who thinks like this so maybe I’ll just go and build my own app instead, j.k!
TessaSwagstar - Great, buuut....
It’s amazing and a great social media platform, the same instagram we’ve always had just a little better with every update. I like the new features, but the new bullying filter feature is removing some of the most simple comments, especially when it comes to songs for some reason? Like people will ask for a song name in the comments and if you reply for some reason it won’t let me comment the name of the song, and like they’re really simple like “Sorry-Justin Bieber” got filtered out.
Then there’s the issue with reporting things, I’ve seen a lot of graphic images of self harm and every time I report it I get the same “we’ve reviewed ____’s post and have found it doesn’t violate our community guidelines.” When reporting things for self harm is like its own separate option?
And there’s a bug that’s personally ruined the entire app for me which is hard to describe but if you send someone a picture the picture will remain at the bottom of your chat where your most recent message should be and this gave me anxiety/caused me to respond to messages late and ultimately led to me deleting the app. A calling feature would be nice too so you don’t have to go onto two completely private accounts and start a live together.
Stanback09 - “Anti-social” Social media
Instagram team, in efforts to make your platform more inclusive or enjoyable, you’ve taken away basic features that actually created a social experience. Firstly, the limit on following, unfollowing, liking, commenting, is asinine in its implementation. This severely cripples those of us who: 1. Use this as a business platform, and engage with sizable audiences. 2. Those who simply may want to alter their feeds content as their tastes have changed, and are now left with no recourse in doing so. Secondly, removing the number of likes being viewable to all on a post should be an option, not mandatory. If a user wants to have their likes hidden let them, but don’t force that again on business platforms, who need to boast numbers to increase engagement, same goes with private influencers. Third, why stifle independent app developers of 3rd party applications, they simply are trying to enhance our experience of instagram for us, because of the extreme limitations being imposed as of late. 3rd party applications should indeed be slowed to manage and integrate with the original application to cultivate a more robust social experience. All in all, the changes through the past several months have been nothing short of constricting, with no actual resolution in sight from your end, despite the many who are calling for a significant walk back of your actions.
Ajc_3 - Bugged by ineffective “bug fixes”
My first reviews when I began using Instagram were always pretty stellar. The first major disappointment came when you started using algorithms instead of using posts in chronological order, thus resulting in seeing only a few people‘s posts and not always on the same day they posted it. The recent issues have been increasingly problematic with nearly every update.
I don’t know if you have a new team or a new system, but it’s not working and has been more frustrating than fun. Actually, I haven’t been having any fun because it keeps crashing when I login. Not only that, but if I do get to login, I can’t access ANY of my drafts (of which I have many) without the app crashing EVERY. SINGLE. TIME. I am also having problems accessing my saved posts. There seems to have been five back to back updates to address “bug fixes” but none of the bugs seems to be fixed. Making posts harder and harder to do has been making me post less and less due to the app crashing before I’ve even had the ability to make a post. It’s been making me realize more and more that maybe I don’t need a Instagram after all. Due to all the problems it’s been having, I’m forced to using it less, while lessening my interest in it altogether. Who wants to deal with something that’s become a frustration and irritation?
mamakyyy - Seriously how have you guys NOT done this yet...
Absolutely love Instagram. It’s my favorite social media app by far. However I have one suggestion and I know soooooooo many people would love this feature as well...
You’ve been around for 8 years now. So ya know....when you and new friend start talking about life, and your hobbies, and fun parties from the past, blah blah blah.... and then you’re like “oh! Let me just show you the picture!” Then you realize you have to scroll for ages through your photos until you finally get to that ONE photo from 4 years ago 🙄. It would be so much easier if you were able to access your photos in month to month folders for each year. Because 8 years later, we have an online photo album of our life from those years, that’s ALWAYS going to be there for you to access. So even when I’m 70 I can look back at my 20’s. But not have to scroll for 3 hours until finally gettin all the way back to my 20’s!!!! Lol you catch my drift? I think I speak for everyone when I say... please please pretty pretty please add this feature?!
Your loyal and almost completely happy customer 😁
dragonvaleplayer36 - the q&a sticker DOES’NT work!
would be 5 stars if the dang questions sticker worked. it doesn’t show up on my sticker menu but all of my friends have it. please fix it ASAP. how come my side account has these features and my main doesn’t? i’ve tried EVERYTHING. deleting the app, logging out, only having my main on the app and nothing has worked. i have a i phone 6s and version 60.0. the update was like version 52 so why isn’t it working? i only rated 5 stars for you to see that your users of your app are unhappy and yet you do nothing to fix our bugs or problems! i’ve reported this over 10 times and your support team has made 0 effort to fix this issue that has been going on for a month which looks like your app has 0 interest in making sure ALL of your users are happy bc i’m sure not and MANY other people are having the same issue and yet we’re being IGNORED. it’s been over a month and this problem has persisted. take your negative feedback and work on it. your obviously not making an effort to fix this problem so i should make 0 effort supporting your app. now do i have your attention?
PrettyLana - It’s okay, but I have a suggestion
I really use Instagram a lot; everyday. However, there’s a few things that I strongly believe would be very helpful which leads me to my suggestion.
Is it possible for all newsfeeds go back in chronological order? And while you’re not using the app, and people come back on the app, there’s a pop-up that says “what you missed while you were gone” , and then it takes you to another feed that’s not in chronological order. Also, people could go to their settings, and switch the mode on/off to choose whether they want the pop-up or not. I think this way, people could have their original news feed in chronological order and then the “what you missed” feed. The ‘missed’ feed could possibly different ‘labels’ like ‘5 days ago’ ‘3 days ago’ ‘yesterday’ and etc, while leaving the chronological feed dating back to 24 hours ago.
This would allow all instagram posts to stay on the news feed for 24 hours and afterwards moving anything after that to the ‘missed’ feed. With this change, it gets rid of old posts, and keeps the feed fresh. I thought of this idea because I see stuff from days ago, and I feel so lost looking on my news feed, so yea, I hope that helps. Great app.
mwat2416 - Rules are ridiculous
So I’ve had this app since before it became extremely popular. I’ve always loved this app so much but lately the rules have been so ridiculous! I can hardly comment on people’s posts now without being blocked. It’s been happening pretty much every day. I’m constantly having to write to instagram letting them know that I’m blocked and to please unblock me. I feel like this is a social media app but we’re getting punished for being “too social”. It really takes away the fun of using it when I’m constantly being blocked. I get that there are spam accounts but there are a ton of people getting blocked that aren’t spam accounts. It’s getting a little bit ridiculous lately. A lot of us like to enter giveaways and comment on each other’s posts and we’re getting punished for using the app. I really hope something can change and this can get fixed because it’s really taking away the fun of using the app. I really truly love this app so much but all these rules and getting banned constantly is just so frustrating and really ruining my experience using this app.
So please, please, please fix this so we can stop getting blocked constantly. I know a LOT of people would really, really appreciate it. Thank you! ☺️
massage_momma - How about I decide what I want to see
Years ago I switched over to Instagram from fb because my reason for using fb was to see pictures of my friends & family. Fb got way too bogged down with “stuff”. Loads of crap I didn’t want to wade through in order to see what my friends were up to or to see pictures of my nieces that live in another country. So, instagram felt like a more natural clutter free platform. But, you had to follow in fb’s steps and have the audacity to decide you or some algorithm know what I want to see in my feed. Stop. You don’t know what I want to see and quit trying to think you do. If I follow a person It’s because I have some interest in them. When I click on Instagram to have a gander I want my feed to 😱 actually include everyone I follow. And, god forbid, I’d like it in chronological order. For many reasons I want it in chronological order and I’d hope the powers that at fb/instagram HQ are smart enough to figure it out. Put in all the ads you want, you gotta pay the bills- I get it, but leave my feed alone. Let me see everyone I follow without having to go directly to their page/feed. And, do it in order! I get extremely irritated when I read an announcement about events, sales, or other happenings and it’s two-three days old and therefore out of date.
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