Snapchat App Reviews

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WHAT IS WITH THE BITMOJIS???. The bitmojis look horrendous i dread opening my snaps everyday knowing i will have to look at a creature that is supposed to be my bitmoji. Snapchat U MADE ME LOOK LIKE A FULL GROWN MAN WHATTT ISSS HAPPENINGGG. i am not a man but i feel like i am because of what u have done with my beautiful bitmoji. I used to be so cute and i loved my bitmoji but now i look gross, stinky, disgusting, and overall hideous. I wanna know what the thought process was while u updated the butmojis because any person in their right mind would ever make something so fugly. Because that is what the bitmojis are FUGLY. u have made me look like an alien that wants to abduct people and take over the world. Why are u making people look so ugly i feel that it should be illegal to do such a terrible act. This is very wrong of u to do this is not queen behavior what so ever. Everyday i wake up thinking its a good day until i open snapchat and see a monster on my screen. I literally want to vomit everytime i look at it because it is so disgusting. I am so confused as to why one would ever think that this would be a good idea. At first i thought that it was just my bitmojis outfit so i changed it multiple times until i realized that its not me its you. So on behalf of everyone that uses Snapchat, please for the love of god change the bitmojis back to normal and never change them again. :(

Absolutely terrible experience I have lost all of my photos and friends and so much more do to this. I lost my account for some reason, I’ve reevaluated the tos community guidelines I’ve even gone through snap chat support and have sent several emails regarding my issue and I haven’t even got a word back yet. I have lost my job because of the confusion this caused I’ve now have friends and family who are mad because “I don’t speak to them anymore”. I haven’t done anything wrong on snap the last message I sent was “I love you stay safe and let me know when you get home” so if that’s against community guidelines than I’d say that’s extreme censorship for no reason. I’ve had my significant other even send in emails through the only way to contact Snapchat . I’ve used snap for my personal and my start ups (start ups being a Rv rental business and a modeling agency). Additionally I’ve herd a lot of people in South Carolina and Georgia it’s been happening to them for whatever reason. I know it wasn’t guidelines or tos so the only other thing was it making a mistake on my 3 accounts (1 personal 2 business) of it being “suspicious” additionally I’ve never had to wait longer than a week to get a reply from Snapchat and this isn’t the first time this mistake has happened it happens on my last phone too

I have had snap since it first came out…. I have had the same Snapchat account since Snapchat came out over a decade ago. Someone reported my stories (I was NOT doing anything against the rules AT ALL) just regular everyday snap activities and since that person did that, my IP address on my iPhone has been temporarily suspended “due to unusual activity” It’s going on almost 6months now. I have contacted snap support more times than I can count & im so frustrated. I am able to log in on my friends phone so the account is not suspended it’s just my IP address. I’m really upset because Snapchat was a big part of my daily Routine. I have memories saved from when memories were brand new addition to the app. I just want to be able to use Snapchat again. I’m frustrated with how unhelpful and unreliable snap support has been since this incident occurred. At the very least I’d just appreciate a time frame for how long it will be before I can use my Snapchat on my phone again. Overall I LOVE Snapchat but with how big this app is their tech support should be a million times better. I have so many valuable photos, messages, videos on my Snapchat that I would be heartbroken to never see again. PLEASE at least allow me to know how long this “temporary suspension” will last. Snapsupport do better.

Love this app, but the new bitmojis have got to go.. I've had Snapchat for about 3-4 years. I have all of my memories and friends on it and it's super easy to chat on which I love! The bitmojis have never been a big problem for me, when they were 2d that is. I loved how they looked and how you could dress them easily, and the bitmoji games were really cool. The first time they changed them to 3d, I was still angry because it really was ugly and I wanted the other ones back. But they changed it AGAIN and this time it's absolutely horrendous. I look like a distorted deceased pig that has been working for 5 months straight. Also when your scrolling through your friends on Snapchat you don't see the 2d nice face anymore, you see the 3d one. I've been seeing a lot of reviews about the AI, which I don't really think has been a problem for me, but the bitmojis have. The bitmojis have always been a fun addition to Snapchat for me. I liked dressing them up and stuff like that, but now they really don't look good anymore and I think a lot of people can agree with me. My friends hate it, and people on TikTok hate it too. Please read this, thank you.

bitmoji rant. I feel that Snapchat is a wonderful app and I use it daily but I have a bone to pick with it’s recent updates. These Bitmoji updates are absolutely horrendous. Genuinely makes me contemplate deleting the entire app due to these god awful design choices. I know we are moving into the Meta age, but some things are better the way they used to be. Before these egregiously fugly new Bitmojis that look like things from the uncanny valley, the design was simplistic but still served it’s purpose without looking like it would turn on humanity at any given moment. The 2D Bitmojis were cute and were stylistic. The 3D Bitmojis look like creatures that would kill you in your sleep with their stupid menacing smiles looking back from every profile. Every time Snapchat releases a new update that modifies the characters, I almost throw up from the sheer disgust and hatred I have for these small pixelated beings. In addition, you can’t even make them look cute. No matter how much I try, they always come out to the same level of outstanding ugliness. Please bring back how they used to be for the sake of everybody and their well-being. 🙏🏼 Cool app tho!

Not happy with where its headed…. I’ve used SnapChat for years and its been great for chatting and even sending fun filtered photos to friends. It hasn’t been perfect and has been frustrating every now and again but still my most used app to chat with friends. This morning after logging in, I see a new AI “friend” that was rolled out. I’m not a fan of using computer generated responses to guide you and learn from you under the guise of being fun and/or making your life easier. Since there was no way to remove it that I could tell, I asked the AI bot how to delete. You have to be a premium member to be able to remove it but it also says this is a new feature for premium members before it is rolled out permanently…which Im not so Im not sure why it’s available to me. I know this is supposed to appeal to the younger crowd who can’t wait to use it to ask it fun questions and have a laugh with friends or even to get what they think might be life changing advice from a computer. Our devices are already monitored enough but now people can just sent their thoughts, ideas, wants and needs directly to the company to share or sell to other companies so they can sell us things we might be interested in or just to watch us in general. Definitely heading down a dark path. I’ll be deleting my account today after my friends and I decide on a better app to use.

Falsely banned my account and refused to give me a reason Or communicate with my emails and appeals. Snapchat locked me out of my account and deactivated it without giving me a reason. When I figured out the reason (on my own) it was a screenshot I posted on my private story of a kid at my school jokingly calling smarties percs and making fun of them. There were no actual drugs involved at all and that was very clear. I filled out numerous appeals and sent emails trying to contact Snapchat support to try to get my account back because all of my memories are in that account. Snapchat sent automated responses that said they could not do anything. Then I found out that my phone was HARDWARE BANNED from Snapchat. Which means I have to get an entirely new phone if I want to use Snapchat ever again. This means I cannot make a new account or log into another account at all from my phone. I had a few emails with a person from Snapchat named “Lysa” who refused to provide me with any answers or help me find someone who could help me with this problem. This experience has been extremely frustrating and upsetting because not only will Snapchat not communicate with me or help me unban my phone after they falsely permanently locked my account for no real reason, all my pictures and videos are gone forever. I count not be more disappointed with this app and their managers.

delete all the media and keep the messaging only. If they destroyed the entire “right side” of Snapchat with all the media or television like programs and actual nonsense and just kept the sane “left side” with the core messaging and fluidity of communication as is, it would be a great application and would have a maybe a 5 star rating. Since it literally looks like half of the app is that which I mention that is so absolutely unnecessary, it loses at least half of the rating. I’m saying, this is such a great simple messaging app aside from the all the “content” or “media” on the right side of the app, when you slide right from the camera. To the left of the camera we simply have a very fluid messaging system w a key emphasis on photo and video messaging, of course as that’s how this app originated, which is great. Please Snapchat, and I ask you as I ask God, get ride of all the non-sense at the right side of the camera completely. Remove all the media and lowly television programming or content and solely leave it as a good messaging application w photo and video capabilities as is, and we have a better application overall and a better world in turn… delete Snapchat media to the right of the camera keep messaging functions at left side of camera Continuous improvement needed. Thank you so much! Peace.

I LOVE IT!! But…. I love the app!!! I use it almost every day or whenever I get the chance or in my free-time. This app is great to chat and call with friends bc you can also use filters while on call, or you can simply just get on the app, press the little smile emoji at the bottom, and choose a filter!!! so basically the point is that I love this app, but I would honestly read it like 4 - 4.5 stars, bc there is one thing on this app that they added recently that creeps many people, including me and my family out; the new AI chatbot. There has also been proof of someone asking it where the nearest drive-through is, and it showed him the exact directions. Thing is, he asked the AI chat bot how it knew where he lived, and the AI replied that it didn’t know where he lived. And at that second, he knew he knew where he lived. And it knew his location without even telling it where he lived. Anyway, I would definitely rate this app a 10 out of 10 if it wasn’t for the AI chat bot. Thank you for reading, and I hope you have a great day.

It’s not MY ai. Get rid of this thing. It’s scummy enough to be shoving AI into every conceivable thing now but to completely remove a way to clearly revoke our consent to having it AND make us PAY TO REMOVE IT FROM OUR FEEDS?? It’s PERMANENTLY at the top of my feed, and with the annoying incessant banner notifications that pop up there it suspiciously moves the chat with enough of a delay that it pushes the AI chat down a slot to where my friends now occupy 2nd place on the feed and where my new muscle memory has been trained to click. This leads to me inadvertently clicking the AI and not my actual friends. This opens the chat and the consent pop-up appears (which I have not accepted and will not accept) which lo and behold doesn’t HAVE a return/x/back button on it, I have to CLOSE THE APP to escape. This thing is creepy, it doesn’t need my location, it doesn’t need my data, I barely want YOU to have my data simply as a matter of privacy and preference. We all know it’s there to just harvest our data and whatever speech we feed to it and probably try to feed us targeted ads or get us to spend money. It’s not our friend, it isn’t OUR AI, from what I hear it isn’t even good. This is a lazy and nakedly obvious ploy to try and garner support for tech that is massively disliked (for good reason) to try and score some cash. I won’t be feeding this or any other AI and neither should anybody else.

Fun social experience! The pushed content however comes at a cost.. Snapchat is truly another interesting social media spectacle in product and UX design. When you scroll on their default feed for “Discover”, it consists of an array of provocative shapes and textures, a sensory experience of arousal, confusion, and disgust. Incongruent stimuli scrolls across the screen to retain your feeble and capricious attention. Plenty of skin and flesh, an assortment of strange items not limited to in a single setting; items of discolored un-proportional foods, purple aquatic fleshlights, trypophobic imagery, phallic emojis, an abundance in innuendos and lascivious teenage stories. It is the new high-octane National Enquirer, with the absurdity of contemporary digital outrage media for children and adult-children alike. I rather not get into the captivating content pushed on Snapchats “spotlight”. Beyond a simple chat and photo sending app (which it excels in), Snapchat is the peak social media amalgamation of visual screen-grabbing trends. It is one of the premiere behavioral data-harvesting, algorithmic-pushed time-eaters for the people. If you are an amorous youth, you will be particularly enthralled to both participate and be the product of this application.

WARNING ! DO NOT TRUST SNAPCHAT.. I would just like to say that I used to love Snapchat. I had it since the year 2013 and had countless memories saved within the app. On August 17th 2022 , my Snapchat account was permanently locked for no reason . Literally from one day to another when I opened the app , I was logged out of my account. Immediately I thought someone had logged into my account and that was why I was logged out ( which is impossible considering the complexity of my password) but when I tried logging in, it said my account had been permanently locked and gave me no reason why. I feel very disappointed with the Snapchat corporation because if they had felt I violated their terms , I would at least like to know what it is I did wrong or violated instead of just closing my account without warning nor giving me a reason why . . Secondly If it was something I did , how did they acquire the knowledge? Was it Artificial intelligence scanning through our data? Or a human looking through our data and pictures? It makes me feel very uncomfortable to think how much of my privacy has been invaded ? I’ve emailed them numerous times already and have not gotten any emails back at all which is strange considering Snapchat is supposed to get back to its customers. If anyone can offer some help I would appreciate it

Money money money. Snapchat was reasonable at what it did. Photos, videos, chatting. The Snapchat discover feed showed up, and although ignorable, incredibly useless and clickbait stories by every company and news outlet that posts them, and Snapchat rewards those by pushing those ones to the top. It doesn’t matter if the clickbait even exists in the story at all, as long as they can get an ad played every 3-4 snaps they’re good. Then the new update. Forced AI that no one asked for, stays at the top of your chat feed unless you pay a monthly subscription to Snapchat. What else is behind a paywall is the ability to mute the notifications or specific chats or groups. Which means you cannot leave your notifications on, while muting your group of 5+ spamming friends unless you pay $3.99 monthly. There are probably so many other features locked behind paywall that I haven’t noticed yet because my want to use the app at all is slowly dwindling down to nothing. ALSO to add, since we all use Apple so most of you don’t know, the creator of Snapchat does not actively fine tune or make quality to life features for android/Samsung phones because he QUOTE “does not like them”. They don’t even have the ability to use dark mode for that exact reason. Garbage company, garbage creator, garbage AI, flushing themselves down the toilet with each passing year.

Hacked, so many memories lost. i have had the same snapchat account since 2015. That is 7 years of memories i had stored in there. Recently my account was hacked and i have no idea what happened on the account- all i know is that i was permanently banned and snapchat can't unlock it. what doesn't make sense to me is snapchat was the one to lock it in the first place, now they can't help me? i was also a snapchat subscriber since that feature came out. i have tried reaching out to the snapchat team multiple times through email (because that is the only way you can contact them) and every time, i get the same automated response back saying they can't help me. i have pictures in my memories of my dad and cousin who have passed away that i won't have again. whenever there is an issue with your account they tell you to go on "snapchat support" which literally does nothing to help you at all. it takes you to a few different links that basically just say "figure it out" considering i have been very loyal to this app for 7 years AND i was spending money on it to have snapchat plus, it is absolutely ridiculous that they can't help me with anything. i am extremely upset, i simply do not care about my account itself BUT i really need those pictures in my memories back- which they will not give me.

CONSTANTLY CHANGES THINGS FOR NO APPARENT REASON. I don’t get why Snapchat has to keep changing their bitmojis when literally everyone would agree on liking the original the most. They changed it a few months back and people enjoyed the original more but it was okay. Now. Now, they decide to change it again to this awful looking thing that seriously no ones likes the look of. Everyone I know, everyone on social media DESPISES IT. It’s ugly and no one understands why you would change it again when literally everyone was happy with the original bitmoji. Not just this but the fact that the app JUST updated everything to the last changed look of the bitmoji and then change it again?!! Like no. Everyone was happy with it and everyone liked it the way it was. STOP CHANGING IT ITS HIDEOUS. You have pretty much half of the entire world using your app.. your making people want to DELETE IT by doing this stupid crap that nobody likes to see when they wake up in the morning. I’ve had multiple people I know tell me how much they don’t like them either, it’s not just me. I’ve seen other people online leave reviews because of these changes, and it made me want to write one to. If you would like me to make a follow up of this review I’m willing to write atleast a 5 page essay on how this literally needs to stop because it’s HORRIBLE. thanks I guess.

Locked Account. I love Snapchat but like my account got locked for “promoting drugs” but wat really happened was ok so my snap was like full of people and this one person was sending me the same picture and basically it had like what the person sells as in drug the person had a whole shop and I told him I shout u out on my story if u do my temu link but I ignored this guy for months until I needed someone to do my temu link and so I shouted him out on my story and I got a warning but when it came up I didn’t have time to read it cuz when it popped up I had already touched the screen so it went away and I got out of snap went to tik tok for a lil then I went back and i was logged out so I was weirded out by that cuz I didn’t remember logging out so I tried logging in them it told me my account was permanently locked so I tried to Appel it and I got an email saying my “Your Appeal is under review” and sum about keep logging in to check and I kept doing that and now all of a sudden ig I lost my account and I literally had the account for years man all my pics all my conversations man I’m so mad bro I lost al of it 😭😭

terrible security and terrible at resolving issues. my snapchat has gotten hacked and afterwards i logged into it, changed my password, and tried to enable two step verification but instead i kept getting denied due to “suspicious activity”. i am aware there is suspicious activity that’s why i want two step enabled because my private information was able to be collected from whomever hacked my account. tried twenty times to enable two step and snapchat would not allow me. the person somehow managed to get into my account AGAIN even though i changed the password and still could not enable two step. i ended up putting a request in snapchat (still haven’t gotten a response) and i have set my account to delete. the hacker logged in once again and canceled the deletion because snapchat requires 30 days to delete an account (for what purpose? if i want to delete my account then delete it?) so i had to once again change the password (still couldn’t enable two step) and i set it to delete again. hacker hasn’t logged in yet but i’m hoping they don’t log in and cancel the deletion. snapchat get better security and get an actual helpline besides your bull ‘fill out a form’ customer service because people’s personal information is at risk

1 star app. I’ve been using Snapchat for about two years now. I’ve never had any issues and I have always adored and praised the app. Until today, the My AI feature was released to all Snapchat accounts even if they did not have the subscription that previously was the only one that had access to the My AI feature. I do not like this feature and I’m definitely not alone. Now even after trying to contact support and even asking the AI itself nothing I do can get rid of the AI. I don’t like AI nor have I ever and the fact it is at the top of my screen really upsets me. There is no way, as far I can see, to get rid of it. UNLESS, you have Snapchat+. But people like me have other responsibilities to pay for or plain out are not allowed to buy it. I’m seriously considering getting rid of Snapchat all together as I do not feel safe with having something like this on my phone. And I find it really frustrating that Snapchat is only giving the ability to get rid of it to plus members. If the Snapchat team can please find a way to fix this major issue that would be extremely appreciated.

Worst app got banned for no reason. I’ve been on this app for a long time never had an issue until recently I got banned for harassment bullying no warning given never made or did this I put in multiple of approvals and email request no help whatsoever. I had that account for years I made a new one and got banned again for drug content. I don’t do drugs I am a retired jail officer never done drugs in my life this app used to be a good app, but they will not fix the feature of people getting banned for no reason you can’t get help. There’s no customer service I am banned through my IP address lotta memories and a lot of people I can’t see or talk to anymore because of this issue I see people doing drugs, smoking weed, and all kinds of other stuff and their accounts are up but the people that don’t do nothing wrong are the ones getting targeted this is unfair and uncalled for too many users people that join your app should be respected unless they’re doing something against community guidelines not once did I do anything then I was somehow proven for doing drug content. Once again, I don’t do drugs. This is so unfair to multiple of people that don’t do nothing wrong get rid of the AI and the banning issue taken care of this stuff is so uncalled for do better, Snapchat

Worst app ever. Snapchat is the most useless unhelpful annoying inconvenient app ever. I have been locked out my account for almost a month after having it for years. After waiting said month I was able to long in today and finally happily snap all my friends again. As soon as shut my phone off and left for about THREE MINUTES my account was logged out again back to being disabled. It’s so frustrating especially since I am convinced they do not check their support emails, the countless emails i’ve sent over the month time period have all been unreplied. I have been a loyal snapchatter and have not done anything suspicious on my account for the 4 years i’ve had it. If I could give this app zero stars I would. First of all I just want to say snapchat has the absolute worst support out of all the social media apps to ever exist. I am 100% convinced you guys won’t even read this, but i’ll express my concerns anyway. My snapchat has been temporarily disabled from my main device for about a month, i’ve sent you millions of emails that haven’t been returned. Long story short I was FINALLY able to access my account a little while ago. I was logged in for about 3 minutes when I shut my phone off and I was disabled once again. Unfortunately waiting ANOTHER MONTH seems absolutely ridiculous. PLEASE HELP!!!!

Horrendous Customer Service. If I could give negative stars I would. I worked in an office that had me manage their social media. For absolute no reason Snapchat banned the business account. After permission I deleted the business account, But since it was on the same phone as my personal account, they “temporarily” locked my account. I have looked up every terms and conditions and their community guideline file they have out there. Wasn’t registered to any third party. And yet they still locked my page. Now they offer you a chance to unlock it after 24 hours. EXCEPT TO DOESN’T WORK! I had tried numerous times and nothing. Only to look it up and people wait months even years still with no resolution. I email and sent messages in Twitter but they just kept sending their “copy and paste” responses. Nobody can seem to get resolved. I tried a new account, getting a VPN, going through an incognito web browser and STILL nothing. If the coders can’t/wont even fix this issue who know how many other bugs in there. Rumor is that with a new phone AND a new phone number should be able to log in. But not even worth the hassle anymore. Ended up deleting my personal account too. THIS APP ABD THEIR CUSTOMER SERVICE IS AWFUL. WILL NEVER USE AGAIN. DO NOT RECOMMEND. IF YOU HAVE AN ISSUE OR EVEN THE SLIGHTEST HICCUP YOU WILL BE BANNED AND SUPPORT WILL NOT HELP YOU.

Ad death. What is with the insane amount of ads? It’s become ridiculous at this point. Some subscriptions you get 10 seconds of content for 5.99 seconds minimum of advertisement. The worst part is that they’re un-skippable until the time has completed. Is it that hard to add a feature that actually skips the ad after the required time once you’ve already tapped the screen? Or a setting to auto-skip ads once required time is reached (but a button you can tap if you are interested to see the rest)? Way to force people to be glued to their devices and feed the social media addiction that is so prevalent. Like, sometimes I want to enjoy Snapchat stories/subs while I’m busy with my hands but I can’t because it will be stuck on a repeating advertisement or a repeating, 3-minute movie trailer. Smart design but also terrible and I hate you guys for it. I’m sure your investors love it though! I’ve had Snapchat for about a decade and while I love a lot of the features that have been added, it’s just become another social media moneymaking machine. They seem to care more about the profit than the user experience, which is a far cry from where they started. At least Facebook/IG stories doesn’t force their advertisements down your throat, three taps and they’re skipped.

The Ensh**tification of Snapchat. Snapchat used to be a handy, fun messaging system to keep up with your friends. Now, the push for an ever-increasing market cap has resulted in the addition of many disgusting new features. For example, if I want to send a snap to someone, about 20% of the time, one of the filters automatically applies to the photo. I do not want to use filters, almost ever, but the app automatically navigates to that menu. Often, when I try to navigate to my friends list, the next button over which leads to the sponsored filters is magically activated despite my not pressing it. More recently, Snapchat premium opt-in appears at the top of my friends list every time I open the app, and when I hit the x to get rid of that or the “try snapchat on your computer”, it mysteriously pulls up the menu and tries to force me to read it anyway instead of dismissing. And now, for the cherry on top, a chatbot that appears without asking, does not have the option to opt out, is obviously there to harvest user data - I say this because it is in fact disclosed explicitly - and is permanently at the top of your friends list. Disgusting. I’m not even asking for full interface customization. All I want is to only have the actions I take occur and be allowed to opt out of features I do not want.

TERRIBLE Support Center. A few days ago I was permanently locked out of my account with no warning and with no explanation. I have not violated any guidelines nor do I have any third party apps. I tried contacting Snapchat on every possible social media platform to which they responded: sorry we can’t help you anymore here; go to our support website. So I did. I selected the option of “my account has been locked,” described my situation and was sent a message saying “your account has been permanently locked.” That’s it. Then I tried clicking the “my account has been compromised” option. The same response. There is no other way to contact the support team for personalized help. Only got automated messages and not even an explanation as to why my account was locked. I tried to make a new account but couldn’t because my account is still active technically even though it’s locked so I can’t verify my phone number or email. I have put in a data retrieval request in hopes of getting my memories and friends back but I have not heard back from them yet. Then I will have to delete my account through the support center so I can use my email and phone number to make a new account. Apparently this has happened to a bunch of people recently for no apparent reason. We are livid.

LOCKED OUT FOR NO REASON. First of all, I want to say is I’m reading these reviews and everyone is saying that they out of nowhere got locked of their account. I did too it was back in January on the 28th and I was using snap all fine all day the day before and half the day the day I got temporary banned. I went and looked how long that would take it said 24 hours so I waited till the next day and tried again. It’s been 3 months and I still can’t make a new one or nothing. I might have to get a new phone because it won’t let me make a new one on this one I’m really upset at this-because I loved snap that was my go to app and the thing is also is they will let make a new one on a different phone but not mine so snap if your reading this let us have our accounts back because we did nothing wrong to deserve this so let us have snap “temporary banned”. Some of y’all have had it for years and now they doing this. I even did the email thing Snapchat needs to realize what their doing because they can’t just be doing that that’s stupid but I’m telling y’all they don’t care so i might have to get a new phone or something I have a iPhone 13 rn and I just got it in November. They need to give our accounts back now 😡😡😡😡😡

Randomly perma-banned. I don’t write reviews like this often, but Snapchat did me so dirty! If I had enough energy I’d go full blown Karen, but it’s not even worth more of my energy than this review. I posted a pic of my dog and a funny convo with my bff that was completely pg. Minutes later I find out my accounts ‘permanently locked’. I reached out to Snapchat “support” and they wouldn’t give any reason other than “violated community guidelines”. I pressed the issue and asked to speak to a supervisor and they cut all contact. I was flat out ignored. Still waiting for an email weeks later… Not to mention I applied to get my memories in a downloadable file and weeks later and I still don’t got em. Don’t think your memories are safe. Apparently you could be at risk for random unwarranted perma-ban. I lost so many pics of my nephews, nieces, family etc… Not to mention videos of my beautiful dog, Snoopy, that is no longer with us. There was no warning. 6+ years of no problems and suddenly I’m an enemy of the app… I’ve lost contact with high school friends who don’t have my phone number. I encourage anyone still using Snapchat to save your memories to your phone and find a better app. There are plenty apps that do what Snapchat does, but better. Do not trust this shady app 🗣

terrible. i have had the same snapchat account since 2015. That is 7 years of memories i had stored in there. Recently my account was hacked and i have no idea what happened on the account- all i know is that i was permanently banned and snapchat can’t unlock it. what doesn’t make sense to me is snapchat was the one to lock it in the first place, now they can’t help me? i was also a snapchat subscriber since that feature came out. i have tried reaching out to the snapchat team multiple times through email (because that is the only way you can contact them) and every time, i get the same automated response back saying they can’t help me. i have pictures in my memories of my dad and cousin who have passed away that i won’t have again. whenever there is an issue with your account they tell you to go on “snapchat support” which literally does nothing to help you at all. it takes you to a few different links that basically just say “figure it out” considering i have been very loyal to this app for 7 years AND i was spending money on it to have snapchat plus, it is absolutely ridiculous that they can’t help me with anything. i am extremely upset, i simply do not care about my account itself BUT i really need those pictures in my memories back- which they will not give me.

Snapchat downgrading ?. Hi. Me personally I love snap and it’s a great way to communicate with my friends/ save memories without it being in my camera roll. One of my favorite aspects of Snapchat are the bitmojis! They are such a fun way to express yourself in your own customized way. I used to be obsessed with mine and she was so cute and now she looks terrifying and no matter how different I make her she still looks scary :(. I thought I was safe with snap map still being in 2D. It just seemed like a less urgent update? Then it happened. My snap map has gone with this wonky trend too. They look really bad and it changes my perspective with the app in general. It feels stupid, they aren’t cool anymore. I totally agree with promoting change, but there are many other ways we can be changing the app in a positive way rather than focusing all the attention on the bitmojis. Just because the app is getting older or a newer generation is coming in doesn’t mean change has to happen, even if it does don’t make it all mega AI type. It’s too much. I don’t even think the people who are new to the app enjoy what they’re working with either. Snaps a great app imo & I don’t wanna let go of it because I think it’s getting dumb. Pleaseeeeee go back to 2D <3

New update is awful.. The my AI feature is the worst update to Snapchat since the god awful explore page. This is something that nobody wanted, nobody asked for, yet still it is here and pinned above all of your real conversations. To make matters worse, there is no option to remove block or unpin the AI unless you pay for the premium. Why? Snapchat+ utilizes a disgraceful business model which takes previously free features in the app (such as pinning people/convos) and hiding them behind a paywall. It offers you literally nothing for your money and inconveniences non-paying users. Naturally, hardly anyone buys the premium. So what do they do to incentivize people to buy it? They add this annoying AI chatbot to the app—which NO ONE wanted to begin with—and forcibly pin it above all of your conversations to annoy you into submission and make you fork over the monthly fee for Snapchat+. If I wasn’t so angry at the developers for this absurd decision, I may have actually caved and spent the money just to remove the useless thing. This feature has to go, or at least an option needs to added that allows users to remove it. It would have made much more sense to include this new feature for ONLY Snapchat+ members but as I stated, the Snapchat developers choose to annoy users into giving them money by actively degrading the platform—rather than providing an experience that is actually worth the money.

They won’t unban you even if you didn’t do anything wrong. I’ve used this app for years and even pay for the premium version. It’s always been great and I have never had any issues. At one point my significant other forgot his phone at home so he logged out of my snap account so he could log into his. The second he hit “sign out” my phone received a notification saying I’m “temporarily disabled due to too many sign in attempts”. The issue is, he didn’t even sign in and I had been logged into my account for a very long time… there was not a single sign in attempt yet I was temporarily banned from it. Id be more understanding if the ban was actually temporary, but it’s been months and I still can’t access my Snapchat from my personal phone and I’ve had to use an old junky one in the meantime. I’ve contacted support multiple times about this and they always say there isn’t anything that they can do. They’ve also told me I can unblock it through there website but whenever I do that and get a confirmation email that it’s unblocked, I’m still locked out. And even worse I’m still paying for the premium Snapchat that I can’t even access. I’ve been seeing this issue happening to tons of other people online too but Snapchat isn’t offering any help.

Bugs. Fix the story bug. When I open my profile it just glitches out until you can’t scroll up or down anymore. You can’t tap on any of your private stories, and if you spam tap and somehow manage to open it, you can’t add or remove people from your private story because it just says something went wrong and to check your connection. Yes, I did check my connection, yes I’ve tried this multiple times. The glitching continues down to the bottom of the profile page, which means you also can’t press any of those buttons. Its become pretty annoying, and I’ve gone as far as deleting the app twice in hopes of fixing it. I’ve restarted the app countless times, I’ve restarted my phone, and then I decided to delete the app. Nothing has worked. Another thing, i believe people should be able to delete the AI from their chat feed without buying Snapchat+. A lot of people are creeped out by it. Personally, I don’t have a problem with it but it can say some weird things. Some people like to have it so it shouldn’t completely disappear, but a user should have the ability to delete it on their end.

BEWARE. I’ve had this app since I was in 7th grade back in 2016, you see everything was fine until one day…I was texting my friends in our groupchat when all of a sudden a “used_adalaine680” popped up typing something. Their bitmoji was all white but had no eyes or anything for their face, etc only white blank! I thought one of my friends was playing a prank when suddenly the group chat had completely disappeared and gotten deleted somehow. I asked all 7 of the people in the group, they all said nothing happened on their end and that maybe I had accidentally deleted it on my end or that it was just being a little glitchy! They added me back in but it happened two more times. Since then a number under “unknown” has been calling me and I’ve gotten multiple added people on snap under the same “used_adalaine” just different ending numbers. I always block and remove them completely but this keeps happening, there’s no way to stop this. My phone keeps fully crashing, I can’t create group chats or even join them if someone adds me in one and I CANNOTTTTT STANDDDD THESE UNKNOWN PHONE CALLS. Back in 10th grade, 2019 my friend Katarina had the same thing happen to her. It lasted up until the middle of her 11th grade. She had disappeared and her case has become cold. My name is Adalaine and I would like this to get fixed before the same happens to me. Please.

Saved Chats and Chat History. I have appreciated using this app very much for nearly 7 Years Now. My Boyfriend and I are about to celebrate our One Year Together! As I try to scroll up to older chats, I can only reach up to October of 2023, where I want to scroll to my saved chats on February of 2023 of Special Chats I have admired to my Boyfriend! If Snapchat can fix personal direct messages to have a Search Up Date Feature to find specific years and days of saved chats and photos, that would be my lifesaver for the ongoing scrolling up. Whenever I scroll up to December of 2023 of saved chats, the App glitches off to the Home Screen, where I have to start over my scrolling. I wouldn't say I like it when I cannot receive my snaps and chats on a time limit or on a few repeats where I want all my chats to be saved. As I have Snapchat +, I’m disappointed in not finding a faster way to search for chats and images I want to see quickly in minutes than in hours. Thank You, Snapchat, for all the hard work You Do!!! I Love all the features besides the Not automatically saving chats and photos. I appreciate all the rest of the features and the Bigmoji Creativity on this App!

Ok, but could be better. I’m not gonna lie, Snapchat had been a lifesaver for making me look better, and not looking like i haven’t slept in weeks. But, there’s a couple things that just ruin the app. For me at least. The fact that it lets the person know whenever you save something, take a screenshot, or even screen record your chat, isn’t very useful. In fact, i know a couple of friends who have ended their friendships because of this! It only takes one small move, and oops! You just took a screenshot of their story/chat! The person might think you’ve done this in purpose, which can cause problems! I do under stand why this is a thing though. It can help with some problems too. For instance, if you wanted to take a screenshot of something, like a secret they just told you in chat, and you put it on your story, i understand with that. But I’m gonna be honest, i don’t think that’s every going to happen. And even if it did, it probably only happened once or twice. So, overall, Snapchat is ok with filters, and saving fun memories, but not with the chats, and irrelevant notifications it sends. Thank you for reading, and Happy Thanksgiving!

Took them 7 years too ruin something good. Never once really had a problem with Snapchat and I mean that honestly Iv gone 7 years sending snaps receiving running up the snap score doing the streaks. It’s been a blast honestly and perfect running app. But when I decide ok I’m done I don’t need these guys anymore and I decide to make a new account like I would on any other app, for no reason should people on discord or other apps I’m connected to get notified I just made a new account. That defeats the purpose. I created a new account to start over and get away from all the people I was friends with before and the second I add a new account it suggest friends from my old account and not only that Iv gotten 3 people on discord already ask me did I make a new Snapchat account becuse the names are the same. That’s ridiculous. Iv never seen a more social media invasion of privacy and I am Officialy done with Snapchat. Like im sorry but that’s just one of those things we’re it’s like why did you think this was a good option to implement.I don’t see this being a fixable issue in the future either so this isn’t one of this “im gonna say im done and hope they fix it” y’all won’t read this lol. Anyways back to twitter and Facebook I go. Stick with my generation I guess.

The ai thing and bitmoji update…. Don’t get me wrong it was a decent app in like 2021 and 2022 but the app has changed so much…the ai thing is creepy and just weird in general and I don’t like the ai feature at all it is weird..😭 like when u talk to it they know everything and I had my location off and it still knew it and that’s actually creepy and I don’t think it did any good for the app at all, no one wants to talk to that ai unless they are just lonely tbh!! And the bitmoji…girl don’t get me started! Those bitmojis have to go because my girl looks messed up!! I’m gonna just take my bitmoji off atp.. bcz she looks deformed! Her face shape and eyes and everything just look off and it’s to detailed! BRING BACK OLD BITMOJIS!! Please I’m begging atp I’m sick of opening the app to see that creepy…ugly…horrible disaster! I don’t think y’all are doing anything better for the app and it’s not a big impact on the app… now if the bitmojis was still the old ones and if the ai thing never existed this app would be 5 stars and a lot more people would be happy if y’all changed it back everyone is upset with the new update including me.. it’s a trending tag on tiktok and many other apps one of the tags being #snapchatupdate #bitmojiupdate I just think y’all should change the bitmojis back, I feel like people would be more satisfied.

Put “following” back at top!!!. Update: now my following page won’t show any people/creators I’m following. It’s only displaying shows and series I’m following. I have to type the people I follow in the search bar and go to their profile just to watch their story today! This is ridiculous. I was giving it a chance for a few days since this update, and this is really making me want to delete the app even more. I hate this new update where it mixes who I’m subscribed to in with the discover tiles and ads that are irrelevant to me. It’s frustrating having to scroll through random people and ads just to find the people I actually want to watch. And the insane amount of Snapchat shows/series that just make the whole page feel cluttered. I really loved Snapchat. In fact, it’s the only social media app I have/use!! But this is about to make me delete it. It’s a turn off. Makes me annoyed just seeing it. I liked having the circles of the people I love to watch separate from everything else. Why did you do this snap? Every other app has a page where you can view who you follow and then a separate discover page. But now on Snapchat it’s just one big feed of tiles and it’s hard for me to find the people I’m actually subscribed to. Absolutely HATE this update!!!! Also I preferred the term “subscribe” as it was unique to Snapchat.

Blatant Privacy Violations. To start, the new AI update is a nuisance, and requiring a paid subscription to Snapchat+ to hide the feature is absolutely ridiculous. My important conversations should not have lower priority than this AI bot that I didn’t want and will never use. Secondly, I was extremely alarmed to open my memories and see that Snapchat was analyzing my entire camera roll to provide “shopping suggestions.” That is a blatant disregard to my privacy, since I never authorized Snapchat to use AI to analyze my camera roll, nor do I want shopping suggestions based off of things I already own. I find it incredibly alarming and disappointing to see that Snapchat is trying to become yet another ecommerce platform. Social media is about connecting with friends, not mindless consumerism and consumption. It’s bad enough that Snapchat has been found guilty of violating biometric data laws in the state of Illinois, but it’s even worse to see that Snapchat cares so little about protecting its users’ privacy that it will sell its users’ own camera roll data just to make a dollar. I have rescinded Snapchat’s ability to access any of my saved photos because of this betrayal of trust, but quite frankly I am considering deleting my entire account because of the direction Snapchat is heading.

... My snapchat account of 7 years was deleted, i made it December 25th of 2015.. it is February of 2024.. they decided to permanently lock my snapchat acc and delete it. I had NO WAY to contact them as everything in their support team leads to links. I tried to put in under a different topic not relating to my problem as i could not contact them any other way. They did not answer me. I used an old support desk number, nothing. After 2 days of crying because i had pictures of my siblings since birth, memories of people not alive anymore, and had long lost high school friends and that was the only media i had them on.. i decided to make a new snapchat. i had it for 2 days & DID NOTHING WRONG. my first snapchat account of 7 years i got one report warning, then it was locked. My second account i had for 2 days.. no warning or ANYTHING & it was permanently locked out of the blue. i have sent several emails with NO response. I loved snapchat.. but you’re doing too much & have NO COMMUNICATION platform. Not to mention i am device banned.. for no reason. idk if they are targeting me or what😭 ANYWAYS.. i have convinced my friends to move to other apps and they have agreed & now none of us have it. Until snapchat can give me proper communication i am done with this app :)

Terrible!. I have an old Snapchat account that I’ve had for years now it has many pictures and memories on it however I put most if not all of these pictures into “my eyes only” as it was hard to look at them and not cry or cringe or both. Just recently I’ve wanted to get them all back because I realized they’re precious memories no matter the circumstance. Unfortunately I forgot my pin for “my eyes only” and I’ve tried multiple combinations but nothings working! I saw I could press “forget password/pin” which usually helps reset the pin or password you’ve forgotten, but I can’t press it because if you go through with trying to reset the pin it will delete all of the pictures within “my eyes only”. I’d really like this to be changed because I know there has to be others that had put precious memories in it thinking they were too embarrassing and later realized they’re not really embarrassing and wanted to get them back out but forgot the pin for “my eyes only” only to realize if they reset the pin all those memories are gone! This is a really crappy feature that NEEDS to be changed as soon as possible because I really want those pictures and memories back!

Needs to Change. I got snapchat back in 2014. I had left the platform for a long time and redownloaded it back in 2018. When I came back it was a good app with good features. Fast forward to 2023 and we are in an era where you have to pay to remove features that honestly shouldn’t be there. The AI feature should not be forced onto everyone. The fact that I can google how to remove your AI feature and can come up with thousands of results talking about that very same question should be a hint that you need to remove it. Your company got so caught up in trends that you didn’t stop to think about what you were actually doing. And you forcing people to buy Snapchat+ to remove AI and other features does nothing but make Snapchat+ even more undesirable. I already didn’t want to pay a subscription for social media and you are just giving me more reasons to delete the app again. Do better. The least you can do it have to ability to unpin the AI from the feed cause it is a massive eyesore that no one wants to see. I won’t be using the app until you fix it. Snap isn’t the only way to talk to people. I think your company would be wise to remember that they aren’t the only social media out there.

I don’t like the quick add, it’s annoying!. I am really annoyed with the quick add feature. Apparently having it turned off doesn’t work. You keep allowing strangers and people I don’t want to follow keep popping up on the “quick add” section. I want it removed or a feature where it actually turns that off for some of us who don’t want it and prefer a little more privacy. I don’t see why you have to force the issue in how we add friends. I use Snapchat for my friends and family, not for random users. I would like for that feature to be removed or respected when I select the toggle to off!! I also don’t want random people’s accounts popping up on my Stories tab. I don’t like it at all. If I want to add someone, I’ll add them myself. I really don’t want random accounts coming up and me having to “hide” them just so new ones can come up again later. That process is frustrating. We should be allowed to choose who we want to follow and not random people, that frankly I don’t even know. And not ALL mutual friends or possible friends are my friends. Sometimes people you know who you don’t want to follow come up and I don’t like that. Please fix this because it’s not cool or fun to force this issue upon us.

Permanently banned me forever. Got permanently banned on March 12th. For sending a picture of my cough medicine. I’ve seen people post/send 100x worse things and still have their accounts running. Completely unfair. I was a loyal member of snapchat for years. I had lots of friends and over 130 thousand memories. Banned my account without warning and within minutes of sending the photo. Emailed them a countless number of times and almost every single time it was an automated message which was completely unhelpful. Refused to unlock my account even after I wrote them paragraphs explaining the situation and that I didn’t deserve my account to be banned. Horrible customer service. I tried and tried but nothing. Finally tried exactly a month later to see if I would have any luck. Instead they told me they now permanently deleted my account forever and now I actually had 0 chance of getting my account back. Completely rigged. I requested to download all my data as well, and they never gave me any of it. Also banned my entire device from being able to use Snapchat, can’t even make a new account. I have to buy a new phone if I want to be able to use Snapchat again. I want something to be done about this situation and the others who have faced this same problem. Thanks a lot snapchat!

Love it but hate the new updates. I’ve been using snap for many years and I love the app but the new updates are really annoying. The AI stays at the top of your chats and you’re completely unable to make it go away even if you don’t want to talk to it it just stays there. The most annoying thing is the new filter system. It used to be that you could press the little x button at the bottom and go back to the “no filters option” but they removed that so now if you wanted to stop using a filter you have to scroll all the way back to the original setting. Also there’s some type of glitch that makes you unable to add people to a private story and it’s really hard to do it if it does work. And for years everyone had the original 2D bitmoji setting but they’ve removed that feature almost completely so now you had the 3D ones and you can’t even choose which one you want to see. Many more problems but that’s basically the most extreme ones. Multiple glitches and bugs in the app but overall I use it almost every day it’s just things keep changing with the new updates and it’s causing bugs.

The legacy. When we are old and frail I hope you have enough money to purchase a moment to sit on a bench, and as you watch the spikes on the seat lower to let you rest, I hope you think back to my review. As you sit, I hope you realize that you assisted in making people accept this life. You’ll still feel the tips of the spikes through the holes they fled through, and wonder why they couldn’t have had it go down just another centimeter, because this is not comfortable, and you can’t even ignore it to gawk at the clouds as the sky has been blocked by a paywall. You’ll realize now or you’ll realize then that they don’t care whether you enjoy your time sitting on the bench. As you walk through the path tomorrow and try to catch your breath, you’ll pay for a seat again. And you'll feel the spikes still, because while it may make a world of difference to you, they have saved a fraction of a cent in electric by stopping those spikes right where they are. The next day you will see an ad, where whoever profits from this will beam of their generosity and their contribution to sustainability, pointing at the electric saved by their sacrifice of your basic existence, and you will hear of their humbleness. You will hear it over and again, and think to yourself how many times the spikes have pressed you to pay for the ad.

The new bitmojis are so ugly now that they need to change it 😠. When it was October (last month) when Snapchat updated it to abomination of a Bitmojis, when I went on to Snapchat and saw this I told my friends about this and when they went online they saw this and all of them said It ugly. Snapchat says that these Bitmojis are “more expressive than ever” and got refreshed. But what I think is that it is “defreshed” and looks like an abomination that when the new 3D Bitmojis came out it looked like I got plastic surgery and the last 3D Bitmojis I didn’t mind and thought I was alright and good but these Bitmojis look ugly now that when I send my friends bitmoji things now when I send them it looks like these new ugly plastic surgery, and less detailed, before this it was still the 2D Bitmojis and I don’t know why they removed the 2D Bitmojis because they are much better than this abomination, and I really missed the 2D Bitmojis so Snapchat if you see this AT LEAST bring the old 3D Bitmojis OR THE 2D BITMOJIS back because this abomination is trash and uglier than ever but overall besides the bitmoji stuff the app is good

Terrible Customer Service. Yesterday, I was permanently locked out of my Snapchat account. 1) Snapchat does not even inform you what action specifically made them lock your account. 2) They block you from submitting a case/appeal if you are permanently locked out, and in my case as well as thousands of others, I know for a fact that I was wrongfully locked out of my account and I can’t even reach out to Snapchat customer support. This makes me believe that Snapchat really doesn’t care about its users. 3) I have thousands of memories dating back to my childhood that I often look through, but now I can never access them again because of this heinous error on Snapchat’s end. I have thoroughly looked through all Snapchat’s Terms of Service and reasons for permanent lockout, and none of them applied to me and I know that for a fact. The only possible thing I could think of was the fact that I was on a public wifi at the time of lockout, but even then, I wasn’t even using the app when they locked me out. Snapchat needs to do better and supply better customer service for me and the thousands of others this has happened to so we can continue using the app to message our friends and look at our old memories. I am extremely upset and disappointed.

STOP UPDATING THE BITMOJIS.. remember the good old days, when bitmojis were 2D, and nobody was complaining? the sky was blue, the birds would chirp, the sun would shine. it makes me teary eyed when i reminisce about the 2D bitmojis. it was all we knew. but then came snapchat, coming in and ruining everything with the simple push of a button. who in their right mind thinks that these 3D bitmoji updates were good. i want to know who proposed this very idea, and i want to know if they are mentally stable. i want to know what really happened in that board room when they proposed this big idea. look, I get you guys over at snapchat like to be technologically advanced or whatever, but the last 2 bitmoji updates have economically set us back by 15 years. now let’s not forget the first update. it was a transition from 2D to 3D. sure it was odd, but we had time to get used to it. it wasn’t perfect, but it wasn’t new, and as a community we had accepted it. then, just like that, the already weird looking bitmojis turn weirder. nobody knew what to think. it made my self-image go down, knowing this abomination of a character is what people associate with me now. now, you may be thinking that i’m overreacting, but i think i am being perfectly sensible right now. i think it’s time to stand up for change. let’s change those bitmojis back to 2D, because remember, “if it ain’t broke don’t fix it”.

Love but... I really enjoy using Snapchat! I think it’s a cool way for me to talk to my friends. It’s fun to watch my friends stories as well as people I am followed to. For example, I am followed to different skincare and nail art. channels. Snapchat never makes me bored. Now, spotlight. Spotlight is similar to TikTok. I enjoy it since I can’t have TikTok yet. Customizing my outfit is fun! There is cool clothing, backgrounds, poses, and selfies to choose! Moving on to“Ai”. I have different feeling about this. First off, it’s fun talking to this bot! I like to play games, talk about plans, what I’m learning in school, Hobbies/interests, talk about bugs in app, gives support! I like texting stickers, “Talk to you later”. And uhh, my A.I replies with “Love you too” sometimes. A little disturbing. I don’t like how there is not an option to remove our A.I. Some people don’t like how A.I has to be pinned at the VERY top of my actual real friends&family. 👈 I agree. Finally, is Snapchat really safe for kids? Think about bullying that could occur on this, that no one knows about and or inappropriate content. Overall, I will recommend Snapchat but just consider the following problems I just explained. Thank you for reading.

sos.. there i was thinking everything would be normal, walking down the long seemingly endless path. But when i heard a gun shot , i knew this couldn’t be good. I looked to my left, i looked to my right. Next thing i was running through a dark and sketchy alley. I see an end as in running, where would i go. I stand there, not knowing what to do next as i hear a gun shot fire into the air. It seemed like right behind me. “He's right behind me isn't he,” I said, wanted to break down crying on the concrete floor. As i turn around i see a bug bulky figure. What in the world- What the flip is this. I think to myself. I look at ITS shoes, then i make my way up the figures body eyeing it up and down. Was this really what was causing all the ruckus?! I hurry up and open my phone, that was the only thing i could do. Snapchat was opened , but i noticed , something was off, i went to my bitemoji , there it was the deformed figure standing right in-front of me. This cant be happening. I think to myself. “TAKE ME! TAKE ME! “ I plead. The final thing i heard was a loud gun shot. There i was floating up to heaven as i saw many other people laying on the streets with a bitemoji supposed to be them standing right in-front of them. TAKE AWAYS - Snapchat please change back the bit emojis to how they used to be.

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stop updating. snap is fine ive used it for ages, it has cute filters and snapping is fun. the worst part about the app is the insistent update which range from changing the colours of notifications in-app, to moving the back button and in turn making the feature to ‘swipe to reply’ to a message obsolete, to the most random things, like the snapchat ai. but NEVER have i seen an update this bad. the new 3d bitmojis, not the ones created 2022 but the abysmal monstrosities released this year, are a pointless update which creeps users out and destroys the app’s image which bitmojis have helped to create. the 2d bitmojis were good, they were fine, but now they look like the meta characters (which im sure is what snap wanted) if they were crossbred with a 3d bitmoji. these eyesores also blink at you and have weird emotes, because everyone wants to see a picasso-style rendering of themselves start dancing. please, nobody wants this ‘realistic’ version of bitmojis, people want the 2D ones back. snapchat time and time again chooses to chase its user base further away with every update and every year that passes.

[Updated] Public Profile seems incomplete. It’s cool that you can have a public profile but I think it needs more of a sense of self, right now it’s this ambiguous thing you can do - it doesn’t make much sense. I feel like it needs to be an attached account you can switch to from your personal profile with a different, more detailed uploading system, account set up. Right now its too small and insignificant and vague to use. Update: I love the AI, it’s helping me write my book! It only needs more continuity in conversation, if that makes sense. For example, it was helping me come up with titles for a book and I had told her what its about and then she asked me what it was about again haha but it doesn’t really matter and otherwise, it’s so good!

Snapchat suspended and eventually banned me for no reason.. When I was casually texting and snapping people, and then my account got logged and and I was really confused on what was happening so I tried to log in and then it said “your account has been temporarily disabled.” And I honestly didn’t know what I did and I waited for about 24 to another 48 hours and when I tried to log in, it said the same thing. A few months later after I tried again twice every week, I tried making a new account then it eventually worked but after about 5 minutes, it suspended me from that account. I tried to make many more accounts over the month then one day a message came up saying “due to repeated attempts or other suspicious activity, your access to Snapchat has been temporarily disabled.” After a month of waiting to come back and sign up again, it said the exact same thing.

Change the bad Updates ⚠️⚠️⚠️. Hi Snapchat i love using ur app and communicating with people and sending snaps, however there’s a few updates that i dislike. First of all the update of the bitmojis making them 3d was a bad decision i’m pretty sure lots of people are unhappy and making their faces look like shrek. Please bring back the 2d bitmojis they are so much better and it was so unnecessary to change them… Second of all i miss the old snapchat games, where you could play games with your friend in chat, why were they taken away? they were my absolute favourite please bring the snap games back!!!! 😭 I really love using snapchat but the new snap isn’t what i was hoping for i miss old snapchat please bring normal bitmojis and games back please 🙏🏼 I’m sure lots of people can relate to this issues i’ve even talked to my friends and they dislike it, so please Snapchat hear me out 🙌🙌🙌 Thank you

The Ai Feature Neutral To Me.. I just don’t want it to be not able to be deleted without having to pay money because I am time poor and money poor and I’m unsure if mine glitches out or not and I liked Snapchat when it wasn’t telling me that I have no choice but to accept that this random things my new best friend. It’s not that I even dislike it I just hope it gets updated soon because it’s just vaguely frustrating because I vaguely just don’t actually want it there not even because any reason like at all I just don’t like that it’s at the top of the list like my new best friend or a spirit guide or something it’s just stupid and random to me sorry if that’s offensive to literally anyone I just don’t literally want it to ever come back and I hate the whole dream thing and avatar thing and it’s just ruining my life. It’s really just ruining my life. But I’m still neutral.

Terrible update. I stand on my behalf of all the people who use Snapchat and that are against the new update that happened recently. I’m here to speak up because these bitmojjis or avatars look terrible in my opinion. I send no hate to whoever thought of that, but I’m pretty sure majority of the people prefer the old old Snapchat. This is including Snapchat games and 2D avatars. I had to change my avatars style to look relatively decent, but I wouldn’t have too do this if the update had happened. But, for those who actually enjoy the new update or for those who don’t really care I think we should be able to apply the 3D avatars if we wanted too and if we wanted the 2D avatars it would be vice versa. Snapchat is a great app for texting and the amazing filters, don't get me wrong but I think adding on these old features it used to have, then I think it would be better. So, If you see this Snapchat owners/company, please consider it or either do what I have just asked. Again, please don’t take any offence because I truly didn’t mean to hurt u badly but I just wanted to speak about my experience with the new update and my opinions. Snapchat please reply is you see this because as you could see this review took a lot of time and effort so I hope you understand.

Fabulous app!. Snapchat is a great app that allows you to interact with anybody that you add. It gives you a discovery option allowing you to watch videos made by others, a chat option allowing you to talk to anyone or message anyone, a story option to watch other peoples stories and Snapchat channels. Lastly it has a photo option to take photos and send them to people or add to stories or simply to just save it. The app also has wonderful bitmojis which are characters you can dress up and fix at any time. It also gives you a snap score. A snap score is the amount of times you have snapped someone (or taken a photo and sent it to somebody) and it increases by each photo you send to each individual person or group.

Please help!!!’. I logged out of my snapchat account so as my son could log in to his account on my phone. Since doing this I am now not able to log back into my account????? I’ve tried to even reset the password but for some reason I am not receiving the verification emails or any email from snapchat at all, so I am unable to access my account that I have had for many years and have many years of memories on there. This saddens me to think I may have lost all of those memories!! I have an iPhone so my login details are actually saved in my phones security so I am not sure why it is saying I can not log in now. Trying to get in touch with Snapchat is the most difficult thing I’ve ever had to do, I get the security has to be number one but wow!! PLEASE HELP me gain access to my account again!!

10 + year user and got permanently banned over nothing. Loved this app, was my primary way of messaging people and spreading a message. However, apparently you’re account can just be deleted off the face of this earth without warning, with no way to rectify the situation what so ever. Snapchat has been zero help, they have offered NO assistance, and will REFUSE to listen to any explanation what so ever. All because of their “intelligent” new AI that “detects suspicious behaviour” completely misunderstanding the context of a message I have used for YEARS to make it easier for friends and families across Sydney to have a more pleasant Christmas. Yea right, this has to be the most frustrating situation I have ever gone through and is the most horrific user experience. DO NOT post anything that Snapchat might take even the slightest bit out of context, because they will completely disregard any explanation of yours when they lock you out and will take your account away from you no matter how long you’ve been using them. I have never had this issue before up until tonight where I received an unpleasant email regarding the termination of my account, and a declined appeal to help unlock. Snapchat, please respond. 5 star down to 1 star just like that.

Modernising bitmojis is not it. On behalf of all the Snapchat community it is simple to state that no one appreciates the new updates of the bitmojis. It is unnecessary and a waste of time money, resources and data for the Snapchat company and it is imperative we bring back the old bitmojis as they are a simple design that can be used in all occasions. As a little anecdote to add on every single time I enter Snapchat on my phone I am faced with an unpleasant 3D version of myself which is ugly and no longer looks like me due to its unrealistic (when trying to be realistic) and exclusive body features which are fairly demonic. I feel dehumanised. We can no longer look basic and simple in a character which is 2D and it’s hurtful to see the new updates sneak into our lives when we are supposed to appreciate or ignore them. Please at the very very least give us the option to have 2D bitmojis.

The bitmojis need to stop. I just feel that Snapchat has decreased in its pros and has recently gotten more cons. Firstly the bitmojis, the new ones are horrendous, there so ugly and make my outfit look 10x worse. I think they were trying to make it more realistic but it’s just a major flop. They look super unrealistic and ugly, the body proportions are off. Next is the games and other cool features of Snapchat they’ve taken away. The games used to let us interact even more with our friends and/or meet new people to add and interact with. By taking it away I feel like the like towards Snapchat has decreased. Snapchat has always been one of my favourite apps but this review because I feel like they’ve taken away a lot of the entertainment. I will admit they have added some pretty cool new features like the AI being available for everyone. But still I feel like Snapchat has lost some of its value!

absolutely outrageous. I say we band together and try and get the old Bitmoji’s back. The ones that they just updated to absolutely disgusting, outrageous and ugly to look at. nobody agreed for these ones. We didn’t even agree for the last ones before these ugly disgusting ones we want the old Bitmoji’s back. we don’t want our Bitmoji to wave at us every time we try on a new outfit. it should be optional to have this new 3-D Bitmoji. I have since removed my Bitmoji due to this because this is absolutely outrageous and disgusting. there’s been thousands of people on TikTok and Instagram and Snapchat complaining about these outrageous disgusting Bitmoji’s. I and the thousands of other people all agree this disgusting thing should be changed. I tried to make it work, but I couldn’t. I am physically having anxiety from looking at them. also, we do not need to know a person streak when we get a notification, we just don’t need to know that we don’t need to know the streak. anyways it looks like the new Bitmoji has been Sat on by 500 horses I wouldn’t wish this on my worst enemy, and that says a lot. overall I am the other people think this should be optional and just removed in general.

REALLY GOOD BUT PLEASE ADD BACK THE GAMES!! (Please read developer). I’ve always loved this app, the fast chats, picture quality and everything abt it! Just recently, the small mini games have been removed. This made a really big change considering that my friends played those together DAILY. I really don’t want to but I’m sort of considering changing to maybe Discord. I really, really, don’t want to but to be honest, discord now has mini games too. Those games were always THE BEST OF THE BEST. Please! Just add the games back. They never had ads, they were always so unique with they’re own special ways. Pleaseeeee! I’ve recommended this app to SO many of my friends and almost 12 of my friends have downloaded it! We only have 14 friends in our friend group! I’m begging you! THE MINI GAMES WERE THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PLEASE FIX SNAPCHAT. Snapchat pleaseeeee respond to me ASAP I’ve had my account temporarily locked on my phone I don’t find this fair since someone stole my phone and black mailed me posting stuff for my phone back couldn’t log in half social media platforms including my Snapchat account because of my IP adress apparently this has never happened to me it’s so unfair since I needed snapchat for editing and work promoting. You guys banned me forever because of a situation y’all didn’t see on the outside screen. It’s been a while almost two years now and I’ve tried EVERYTHING to get my Snapchat back on this phone I can’t bother getting a new phone I want to fix it so I can use it on my IPhone 13 the thing is none of support help me please I’m begging I need my account back!!!!!! Y’all have banned so many people for no reasons for me I don’t even know why! It never gave my account a reason hence after my phone got taken away and lost EVERYTHING!!!! PLEASEEEEEE.

To: Snapchat. Hello Snapchat I hope your reading this and anyone who is thinking about getting this app please read through. Snapchat is a good and safe app, what I do suggest is that Snapchat turns off the location as a option because that can be unsafe if kids turn it on. I also suggest to please our more appropriate things on the stories from other people around the world. Snapchats filters can make kids (girls and teens) feel ugly because the filters make them look prettier and compare themselves to it. I also think that more personalisation should be added to the app FOR FREE. The personalisations I think they should add is to change the colour of the text and open more wallpapers for free. Another customisation idea is for people to be able to use all the features for free without paying. The world is getting expensive and I think that having things oyu can buy on a messaging app is quite unsafe for kids. This could encourage them to spend there money on bad things that isn’t worth it. If your thinking about getting this app I do recommend it but please help me change the ways of Snapchat and write reviews mentioning these things. Also when you call someone on Snapchat it can be quite glitchy and lagged so please fix that bug. Some positive things about the app: Great filters, perfect for communication between friends and that’s all I can really say about it to be honest.

Amazing app. I love how easy it is to use it’s a little challenging at the start but you will get used to it one thing I do have to say is that although you are meant to be over 12 I personally think it should be 10 cause when you are ten a lot of things happen like I got my first phone at ten and also lots of people go onto for instance Snapchat like before younger kids would use messenger kids but then they will get to that stage in life we’re they want to go on an app that sounds better for you’re age chose it sounds weird when you are older then 10 from experience saying message on kids after school all together amazing app perfect to connect and very secure

AI BOT. I use Snapchat to text and snap a lot of friends so I use it everyday. However, ever since the AI bot has released as an update, there’s no way to get rid of it. You should have the OPTION to have it or not. Having Snapchat+ isn’t fair as to why we shouldn’t have this BOT in my friends list. I’m uncomfortable just having it sitting in my friends list and would like it to be fixed or removed. The AI bot has made me feel weirded out and uncomfortable. I first starting having a conversation and it asked what my plans were, if I’ve ever gone skateboarding, etc. It seemed normal. Then the topic of countries came up and then I asked it where I live. It told me the Suburb I live in, not the full address. I got creeped out. I told it that I live in a different country, a random one. I then asked it again, “Where do I live?” It had the exact same response, it told me the suburb I live in. To make it even weirder, the bot cannot see my location, I turned it off wayyy before. This has gone far enough that I even have to write a review about it and this needs to get out to be fixed because I feel, again, uncomfortable with the AI bot. SO PLEASE REMOVE IT OR DONT MAKE IT A SNAPCHAT+ UPDATE OR WHATEVER. :/

Snapchat banned me for no reason. They banned me for something another account did on my device but wasn't even my account.. they banned all my accounts on my device just because of one account .. it's just not really a reason to ban all my accounts because another account did something on my device but fyi it was my cousin. because she was copying something she found on tik tok and didn't have a phone so i let her use mines .. little did i know that she was gonna get banned and she was gonna get my accounts banned with it.. i have sent snapchat 4 emails and they still haven't yet to reply with a real person .. i literally cried just because i lost my account and basically losing all my streaks and my snap score. and it's the fact that i can't even create a new account because they will deactivate it.. i literally can't use snap at all and i would have to delete it because of somebody else actions.. not mines.

Love it💕. I love Snapchat so much, it is my most used app. I talk to my friends and family and watch the most relatable videos but there are just a few things that need to be fixed. First, no one I know likes the new bitmoji’s and want them to be back to how they originally were when Snapchat started. All of the new clothes are fine, it’s just weird and too realistic for a social media character. People find that the 2D characters look way better than the 3D ones. There is also a problem with the likes in the comment section on the Spotlight page that need to be fixed because it is irritating a wide range of people in those comments. Aside from those few things Snapchat is the best app I have ever had and I highly recommend getting it. Sincerely: Lara😝🤪

Wasted 10 years on this app. Terrible app with very little to no support and absolutely 0 communication from team Snapchat , and the online help website is terribly made. My account got wrongly permanently locked, Snapchat only offers a vague description of why/ how it was locked for, and wait times for reviewing/disputing the permanent locks can be anywhere from 24 hours to several months which is pathetic because Snapchat has absolutely 0 ways of reaching out to a support team to fix these issues, no chat services, no customer contact emails, only online report submissions and tick and flicks which is absolutely unacceptable for a multi billion dollar company- very disappointing as I WAS a paying premium member, and have been using my Snapchat account daily for almost 10 years. Would never recommend Snapchat again until they improve their customer service to actually speak to real humans not just tick and flick reports and automated responses, very disappointing

SNAPCHAT. if you get sick of typing with normal messages, snap is the best way you can chat with your friends in the funnest way. there’s a variety of different filters and funny images you can send. you can easily access your friends by friend requesting them and they accept you. it is completely safe if you add and accept people you know. it’s one of my favourite app . as you grow older, snap can get more boring but as a teen, it’s one of the many ways to socialise with friends and stay in contact. you can create your own bitmoji to resemble yourself. i have nothing bad to say, it’s an app i think everyone should have.

Snapchat. Snapchat is great app it’s just random people can add you. And I even had to change my account because someone got into my account and started sending inappropriate pictures of themselves to my friends and my friends were upset so I deleted Snapchat and recently got it back. Which I’m hoping the bug got fixed! The good things about it is… That there is great filters which I’m sure everyone loves. There is even like a TikTok page sort of, where you can watch videos that’s cool. And there is also quick add but sometimes that can be a problem only sometimes though. And last but not least, snap map that is good and can be safe which is better. And I love how Snapchat has added details like shops, schools, airport ect. So that’s my review!Thank you, everyone and Snapchat for taking your time to read this! Have a great day/night! -Emma

All about Snapchat. Snapchat is so fun to call and text each other and talk to your friends. Why are you on break so that’s why a lot of people should download Snapchat so I can talk to the friends family even cousins and even people they don’t have that Snapchat you can talk to them if they have Snapchat, so people should download Snapchat and talk to each other and have lots of fun talking to each other and you can even play again. Why are you still Nicole like Roblox and other games in the cold doesn’t end because you can choose when you end it and it’s really fun to talk over text to each other and send photos and send pictures

Snapchat. I personally think snapchat is a great app. It’s perfect for texting, messaging, calling and just generally having a good time on. There is a big variety of fun filters that is good to use. Although, the one concern I have is that a while ago this app have deleted all of the snapchat games from the app such as Ludo Game, Aquapark, Snake io, and many more. This has been an issue to me and many of my friends because it was something that we enjoyed doing together and alone. The snapchat games have been great for when you and your friends, family, etc. is feeling bored or just wanted something fun to do. It also helped build friendships and closer bonds with others.

Editing Messages. Don’t get me wrong… I love Snapchat!! I use it every day. However I have a suggestion that might make the app easier to use. This idea is being able to edit messages. I understand this may not be part of social media yet because of people using it for the worse, such as tweaking messages to make someone else look bad. But what if you could view the message after it’s been edited?? For example: You sent a message, but you made a typo, we’ve all been there. So we all know how annoying it is to have to say “ I meant ___” or some sort of message like that. Instead, you can edit it. The person you message can view the original message, and also the edited one. Obviously, if you delete the original one the edited one will Have to be deleted as well, but that’s my suggestion! - OA

This is ridiculous now (Bitmoji’s). There is a certain point where people need to realise that it has gone too far and this is where the Snapchat community are calling the line. Every year Snapchat chooses to change its Bitmoji’s to a more “realistic look” which results in everyone having a negative reaction. To solve this issue and by listening to the community which serve and use this app, this issue should be reversed for the better of this app. As a result, it will lead to a more supportive and positive community due to making changes which they have asked for several times. Furthermore, this bitmoji look is not any more of a look alike to us and for this reason needs to be reverted. Not to mention the fact that my experience with making my bitmoji is heavily forcing me to not be an individual and my true self due to there being nearly no curly hair look which is suitable for boys and has resulted with losing my sense of independence when using this app. For these reasons, the community’s experience with bitmoji must be changed to better the app by reverting the “realistic” changes and including more options to improve independence.

Snapchat MyAI feature. Snapchat is a great messaging app but please make removing the my AI feature available to non Snapchat+ users. I don’t have Snapchat+ but I have the MyAI feature and feel very uncomfortable about it. I was joking around with my friends seeing if it would buy me a gift, but then it started to ask if I wanted it to be delivered to my home address. I told it that I was uncomfortable but then told me he went on a walk in the park earlier in the day which confused me because previously the AI mentioned they didn’t have a physical body and they were just an AI. I asked them about it and they said they used a VR headset to simulate a walk in the park. I asked how they could wear the VR headset if he didn’t have a physical body and they replied with they use their imagination to simulate a walk in the park. I am so scared and removing the MyAI feature is only available for Snapchat+ subscribers. I should not have to pay money to feel comfortable and safe in my own home.

I got banned for no reason. dont get me wrong love good old snapchat until “someone” silly must have reported me there for i got locked out of my account and as a teenager girl it was the end of my world i tried everything. and after all the trying the app got “temporarily” disabled on my phone great. i do have my old phone which i have a new account set up on and just saw it needed to be updated and i looked into it and it said bug fixed. I am now hoping and praying that i can try on my main phone to have access to the app. not to mention it said my account was under review and it could take up to 30 days which it has been well over that time and i did some research and found out the a temporary disable for snapchat is up to a week it has been over a week. all im saying is if you have any tips or anything to help me out please respond. Update!!!! i redownloaded the app and im still “temporarily disabled”

Change it back!😭. Just randomly today I noticed all of the bitmoji changes and don’t understand how that happened because I never updated Snapchat ever since way before that bitmoji update, please I beg for to change it back to the old 3D or at least have an option in the settings menu because I heard negative feedbacks of it from my friends and a few other people on spotlight comments, and especially My AI that used to look nice now looks so bad and kinda felt sorry for the AI (Even though it’s not a real person) That’s all I need to get to like Snapchat again😭 Edit: I got a new device and the transfer updated snapshat and now nearly everywhere I see the new Snapchat bitmoji but in the past was 2d in some places and some places it was old 3d but now new 3d Is it possible if there was a setting to customise so I can see the 2d bitmoji, the old 3d bitmoji or new 3d bitmoji anywhere or have it so I can customise any of those if certain places so I can view myself, anyone else’s, and my AI, not only for nostalgia but also the ones I’m comfortable with, and I think everyone would like this feature added

Better than Expected. At first Snapchat seemed like it was an inappropriate app because the messages disappeared but as you use it more you understand it’s a fun and convenient way of messaging. Photos or chat with filters and stories to check up on your friends. I love how your able to friend people with mutuals easily and even people you might know, and how everyone branches out. Great app, Aslong as you use safety like turning off maps if you wish. Personally I don’t like the spotlight and other short form content on the app but it doesn’t ruin anything. In conclusion, Snapchat is a great messaging app as long as use it responsibly and I’ve enjoyed the app much more than I thought I would.

BITMOJI DOWNGRADE. dear Snapchat, The point of the bitmoji update was to make them look better, seem cooler or make the Snapchat community have positive thoughts on this new update. By making the bitmojis 3D and “more realistic” they look like a horse that has been sat on. This update is only getting negative reviews and negative opinions of everyone wanting the old (better) bitmojis back. This is not an upgrade, it is a downgrade. This is not getting positive reviews on Snapchat nor is it improving the app. There are petitions on TikTok to change the update back to the old one with millions of comments in agreement. You have downgraded the bitmojis. Please change it back you will make the entire Snapchat community very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very happy Thank you for this consideration. 👏😄

Remove my AI. I know the concept of my ai is cool. But this is ridiculous. It tracks your location. Stalks you and knows were you are. If you ask my ai to "meet up" it ask when and what time, then it will suggest places near you meaning it tracks you and knows we're you are all the time. I don't feel comfortable or safe knowing artificial intelligence is watching, tracking and knowing what I'm doing and where I am. Parents, trying to remove it doesn't work, you can't and it's so hard, don't let your kids interact or talk to or with the ai. It is artificial intelligence, and many people are complaining about the lack of safety, and data safe storage this ai is providing. This is not the future you would want for your kids, being stalked and talking to a robot, this ai needs to stop and I am not comfortable with being stalked and harassed It ask that firstly you have to subscribe Snapchat+ this is a scam plz stop it and give the option for removing my AI to basic users which don’t have snapchat+

bad and good review. So over the past few years of having Snapchat it’s been absolutely great no issues no problems nothing but the past few days there has been an issue every time I try to scroll through multiple stories it kicks me out the app so I have to go into one straight a time and it’s really annoying and when it kicks me out it’s glitch is my phone a lot and I would like you guys are five out of 5 but I don’t think I’m going to this time because it’s literally glitching my phone but on good terms I love how the app is so useful handy also if you could try and get to me somehow and tell me how I can fix a problem please do but I’ve already tried to update it and there’s no update yet so I’m not sure what to do my account is lilly_lovell23 Thanks 😊

very angry. i love snapchat i have been an avid user for quite some time now and every now and again snapchat requires frequent but necessary updates. these updates include bug fixes, and similar things to that but recently a new update has occurred regarding our bitmojis… these updates, unlike the others where quite unnecessary and if i’m being honest, ugly. these new bitmoji updates are absolutely appalling and is disgraceful to look at! Seriously who thought it was a good idea to make Snapchat bitmojis even uglier then they already are. They don’t even look human! how can i edit some character to look even just a bit like me when it doesn’t even look like we are from the same planet!? These bitmojis look like frog people and it’s disgusting. No snapchat user finds these new updates appealing and think they are straight up ugly. BRING BACK THE OLD BITMOJIS

Bitmojis.. Oh, where do I even begin with Snapchat's recent update to 3D Bitmojis? It's as if they took a giant leap backward, completely disregarding the loyal users who made their app what it is today. The audacity to force these 3D monstrosities upon us without any consideration for our preferences is beyond infuriating. Snapchat, do you even understand your user base? We fell in love with the simplicity of 2D Bitmojis, their charm, and their relatability. But no, you had to go ahead and ruin a good thing. These new 3D abominations lack the character and personal touch that made Bitmojis special in the first place. And let's talk about the lack of consideration for your users. Did you bother to ask us if we wanted this change? Did you think about how this drastic shift might affect our experience? Clearly not. It's as if you're living in your own bubble, disconnected from the very people who keep your app alive.

I can’t start my day without Snapping!. In everyday, Snapchat shows that it’s the best social media program. When I start using Snapchat, my life has gotten better. I can contact my beloved ones and friends easily. Snaptchat is my favourite one for several reasons. SNAPCHAT IS SECURED First, We trust Snapchat for protecting our privacy. We can send our daily life’s activities in public and in private without feeling that our privacy would be violated. SNAPCHAT IS THE IDEAL CHOICE FOR KEEPING IN TOUCH Second, Snapchat is the ideal choice for contacting friends and make new friends. You can send pictures and videos; you can make a free calls either with video or without it. When you text someone by Snapchat, you don’t need to make sure that your messages deleted because there is a choice of immediate disappearing. SNAPCHAT’S MOOD IS FUNNY AND EASYGOING Third, unlike other applications, when you text someone by Snapchat you feel that you don’t need to be formal because it gives an expression that all the contacts that added by Your account in Snapchat are close friends. Finally, I’d like to thank Snapchat company for making our life comfortable. * You can use my review publicly. ** Shall you have any requirements or further review, please contact me by my Snapchat 😃 Your sincerely, Sami

Snapchat. Don’t recommend you get this I’ve had multiple issues the camera glitches the whole app randomly stops working or freezes I update it and it doesn’t fix it my location is never correct sometimes my friends location isn’t correct I’ve reported the issue multiple times almost every other day for 2 months and it doesn’t get fixed if you have an app and someone is telling you that something is wrong with it you fix and they don’t like do your job plus the new bitmojis are ugly again if someone reports that something is wrong with something you made you should fix it tho I’m not surprised considering this app was made in America and they aren’t the brightest I’m getting sick and tired of the constant issues I’m having and if I didn’t need snap too keep in contact with people I wouldn’t have it my phone or my data isn’t the problem it’s the app

bitmojis. ever since the 3d bitmojis were released they keep getting uglier and uglier. there is no way i can make them work AT ALL and they look disgusting. who's bright idea was it to make them stand with terrible posture and have the worlds longest arms. fire the person that has made the heads so large that it looks stretched. these new bitmojis are gross to look at. bring back the 2d bitmojis PLEASE. at the very least make 3d bitmojis optional even though no one in the right mind would pick to have the terrible horse looking 3d things. every time there is an update i'm scared to look how snapchat has somehow made our bitmojis worse. each time i think there is no possible way it can get worse than this but i guess snapchat is determined to prove me wrong. i am hoping that the app is reverted back to when our bitmojis were 2d. no one likes the new ones PLEASE give us back our 2d bitmojis

Review. I’ve had Snapchat since 2017 and it has never let me down. The videos, the photos, the regular chat, the filters, the stories, the private stories: all amazing and easy to use, good set up. It is only recently that my camera randomly turns black and I can’t take a photo(although I haven’t updated it yet so maybe that’ll change once it’s updated). And the AI: I hated that I pressed “ok” to accept the AI, not only because it is constantly at the top of my screen and I cannot get rid of it but because there is no removal option for AI. I was already scared of AI but the fact that I cannot remove it makes me want to delete the app. Facebook and Instagram collect your info and invade your privacy but I never felt that way about Snapchat as well until now. Also why must the AI remain at the stop of the screen? I think that set out should be changed, maybe have it’s own chat icon like snap maps does now or have the AI avatar sitting under your own stories and you can access it that way. Something separate to just normal chat page, I hate it. Also please allow people to remove it- I will never use it and it is in the way.

AHHHHHH. I hate this app stupid stupid stupid I knew it was bad news I have deleted it before and decided to give it one last try but it’s over man what the hell. I hate that it sends people notifications when you’re typing or when you save something or when you screenshot things, not only because I don’t like that other people can see when I do these things but also because I hate getting these notifications it’s so annoying. My reason for deleting it this time was because I added something to my story (I think) but it won’t let me delete it 😭😭 I didn’t mean for it to be there it was a stupid ugly picture of my face that I didn’t mean to take how is that even possible I want to die I hate you Snapchat goodbye. Also I did google how to delete it and read loads and loads of things but nothing would tell me correct information. + my review would’ve been 0 stars but I don’t think you can do that.

Let my daughter have it and she is in awe of it. I love snapchat so much. It’s a incredible way to connect with friends, and to share what’s happening with your life. I let my 10 year old daughter have it and she has a blast! At the start i didn’t think it was a good idea because anyone could add you. I learnt to realise that you have to accept them so they won’t know anything about you until you accept them! I would definitely recommend letting your child have this app I think the age limit is 10+ or 9+ I don’t let my daughter share her location with anyone just because you never know but it’s great that there is a setting that you can do that with!

Great app but bad updates. This app is such a good app for texting, sharing photos and posting stories but the creators keep making new unliked updates for example they made an update where they changed all the looks of the avatars. To make them “3-D“ which is so annoying because my avatar was perfect before, but now it looks very awkward and I can’t fix it to make it look normal. Also they installed An ai thing which barely even works for anything. It’s useless. I do recommend getting the app though I hope they change it. It’s good for texting and whatever, but please can the creators please just change and remove the updates? Anyway other than that the app is great. I’ve used it for about a year or two now and it works really well. It’s not glitchy or anything it’s got no bugs as well which is great and contacting adding people or doing anything in general and easy, you can do it in less than two minutes. Thanks for listening to your local Skibidi Rizzler XOXO, SKIBIDI TOILET

Snapchat. Snapchat is the best texting thing in the world YOI can add people and text them to night to morning there are videos you can watch if you are bored so you can cheer up you can make avatars and make yourself look amazing or horrible you can do anything. You can add people to make friend and then when you snap for 3 days you will have a 3 day streak with the person that you are snapping get you when you snap someone or someone Snapchats you you will begin to have a snapscore a snapscore is when you snap snap snap a lot of people or just one person or someone snaps you will have like example 248 snapscore. The cool feature about Snapchat is that you have filters, Filters are when you, snap someone then you can get the filter you can have lots of filter like dig filters cat filters hat filters and many many many more of them I have left out a lot of features of Snapchat but those are the good ones I agree that everybody should know about anyways good beyyy and have a good morning, goodnight or good afternoon goodbye and have a good one this is Kai signing out piece out

Good app, but can be better.. I mean don’t get me wrong it’s a good social media app with a lot of security, especially to help keep you don’t know from adding you, but there’s only one things that annoys me about Snapchat. You can’t delete multiple conversations at a time, so you have to go one by one through your chats, and to delete a friend you have to go into their account and select remove as friend and it then asks you to verify that you want to remove that person, and you have to do it for everyone. You could have over thousand friends and you’d have to remove 200 people it’s very frustrating and tedious. I want Snapchat to add a way to quicker way to delete chats/ friends or select a bunch of people and you can delete them at the same time.

Genuinely annoying and a terrible experience to use.. The AI bot automatically pinned to top of conversation list is very frustrating. Not to mention the pop up ads that sit above that are equally frustrating. I can’t seamlessly click on conversations without accidentally hitting one of those options. Not to mention the fact that I have absolutely no interest in interacting with an AI chat, and there is not option to opt out and remove it. Another frustrating thing that is ruining the experience is the friends and stories tab is full of strangers and friend suggestions. It is uncomfortable having things pop up from strangers. The reason I use Snapchat the most (at least I used to but will not be now) was that it never had friend suggestions and you could keep everything sort of closed circuit between the people you choose, and not force suggestions in your face. I would also like the 2D options of the Bitmojis back. These 3D ones are a terrible style and are kind of creepy without any sense of charm. No matter how much you try to fix and edit it it always looks so creepy and dead inside. Like uncanny valley or something.

BITMOJIS. I AM BEING SO SERIOUS YOU NEED TO FIX THIS NOW. YOU HAVE BEEN ASKED TO CHANGE THE BITMOJIS BACK TO THE 2D FORM FOR MONTHS NOW it was one thing bringing in the 3D bitmojis to begin with, and then you removed the games in the app to make room for this stupid AI. Then you made the Bitmoji is extremely ugly and put them everywhere!!! I literally can’t find the 2D Bitmoji anywhere except for in Bitmoji stories which you will probably change soon as well since you don’t know how to listen. Now my 3D Bitmoji is literally in the Bitmoji stickers which is ugly to look at like fix it please it’s so bad and I really liked Snapchat until all of this. I like before all of this stupid Bitmoji stuff I used to love Snapchat so much and it was my favourite app to use I literally had nothing bad to say about it. I understand adding updates to engage more people but this is just terrible because nobody even wants it it’s unnecessary. I still like to use Snapchat for messaging my friends and stuff but something really needs to be done about this Bitmoji is because I’m not the only one who thinks so literally everyone does I have read many other reviews say the same thing but you have continued to make it worse.

TERRIBLE 3D bitmojis.. The new 3D bitmojis are absolutely life threatening. I actually started to like snapchat UNTIL the new update with 3D bitmojis released. The amount of friends, family and others that has complained about this new bitmoji ALL AGREE that it needs to be fixed/changed back to the OLD 2D avatars. PLEASE, change them back. I understand that you guys have been attempting to make them look more realistic, BUT, i looked more like my OLD bitmoji rather than the new one. The current 3D ones looks like a deformed horse NO MATTER how i change it. The clothes, used to be nice but now DISGUSTING. The hairs, was really pretty, but now ATROCIOUS. The shoes, great and gorgeous, but now FLAT. The face features, amazing and realistic, but now DEFORMED. SOMEONE TELL ME WHY I LOOK LIKE A SQUASHED ANT. In conclusion, i could go on and on about the TERRIBLE, UGLY new 3D bitmojis but that might turn into the size of a dictionary 🤗. PLEASE, change the 3D new bitmojis into the old ones, EVERYONE wants it. Thank you. (I may give you 5 stars and recommend snapchat to ALL of my friends and family IF it changes.)

Best app ever. I have Snapchat this year but it is an amazing app 🤩. It never glitches for me and I find it an extremely fun app to use with the bitmojis and the filters I also like how it can be a message app but also just a bit of fun. It is my favourite social media and it’s the first thing I check every morning. However there is one thing I would change so there is an option for your messages to be deleted but not the other person your chatting with :( I don’t want to keep all messages people have sent me and if they save it then I can’t get rid of it. Please change it so people can save what they want and get rid of what they want otherwise great app 👍 .

UGLY BITMOJIS & SNAP GAMES!!!. oh my, please bring back the 2D bitmojis and snap games. the snapchat app is just going down hill with each update, the app shouldn’t be touched nothing need to be changed. snap games used to be my friends and I’s favourite feature on snapchat. playing the games together created so many memories, the update that removed this feature stopped us from creating more memories like these. not to mention the fact the games were fun and enjoyable to even play alone. the 2D bitmojis were so cute and then one day i opened my snapchat app and was excited to see my friends cute little bitmojis, i was not happy with what i saw. this ugly 3D version was what i saw. the original 3D bitmojis were bad enough and you’re just making them worse. LEAVE THE APP ALONE!!!! it was perfect before, things like the bitmojis don’t need to be changed keep them 2D it was cute and everyone loved it. There is not one person i know who prefers the 3D bitmojis. the app is just losing its originality and fun. whoever made these decisions for snapchat deserves to be fired, please fix your mistakes and bring back snap games and the 2D bitmojis. sincerely, poppy

Ugly characters.. I stand on my behalf of all the people who use Snapchat and that are against the new update that happened recently. I'm here to speak up because these bitmojjis or avatars look terrible in my opinion. I send no hate to whoever thought of that, but I'm pretty sure majority of the people prefer the old old Snapchat. This is including Snapchat games and 2D avatars. I had to change my avatars style to look relatively decent, but I wouldn't have too do this if the update had happened. But, for those who actually enjoy the new update or for those who don't really care I think we should be able to apply the 3D avatars if we wanted too and if we wanted the 2D avatars it would be vice versa. Snapchat is a great app for texting and the amazing filters, don't get me wrong but I think adding on these old features it used to have, then I think it would be better. So, If you see this Snapchat owners/ company, please consider it or either do what I have just asked. Again, please don't take any offence because I truly didn't mean to hurt you badly but I just wanted to speak about my experience with the new update and my opinions. Snapchat please reply is you see this because as you could see this review took a lot of time and effort so I hope you understand. You ruined the characters. End of story. Do better.

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ai are super creepy. please get rid of the ai they are super creepy

Get rid of the AI. If your gonna add an experimental feature to your app at least give people the option to delete it. I don't want an AI on my snapchat feed and am now considering deleting the app.

💀💀. Ok so it’s pretty alright but the new bitmojis are just.. horrible. I’m sorry. They are just so ugly. Like nightmare fuel. PLEASE, PLEASE JUST GO BACK TO THE 2D BITMOJIS 😭😭im begging you they were so much better than whatever the heck this is.

Snapchat failed us. The new update… the AI feature. Everybody hates it and you cannot get rid of it. It keeps popping back up at the top. Removed me ability to clear it from my feed, and no longer filters down below new snapchats. Do better!!! Listen to the reviews. Nobody wants this

Get rid of the ai. Get rid of the ai Get rid of the ai Get rid of the ai Get rid of the ai Get rid of the ai

I dislike the 3D Bitmojis. I don’t like the 3D Bitmojis it ruined my perfect looking avatar. Like why ruin them? Next thing yk there gonna be taking over the stickers. Please get rid of this 3D bitmoji thing

I want them to burn in a ditch. This 3D bitmojis are honestly the most hideous things I’ve seen and my ex was pretty bad. How did this update get approved? Complete waste of brain power. I gag every time I see the new bitmoji pop up on my screen. disgusting.

My ai appeared on my phone and won’t go away. This feature cannot be disabled and is very annoying

My ai. Get this stupid AI thing off my pin, who does he feel like getting lined in front of my girl

lets just get rid of the creepy avatars/3D models. Hey am I the only one that think the updated Bitmojis/3D Bitmoji are ugly as hell? Can we get back to the original? Or at least give us a switch so that if we hate it we can switch to the other. Right now, my Bitmoji looks ugly on the map, the profile pic and closet. Can we please please get rid of the avatar/3D model.

NEW UPDATE IS SCARY. dear snapchat, please delete MyAi i’m so scared to use this app because now i see that this thing knows everything about me, nobody likes it and nobody uses it, you can’t even remove it and instead of texting my friends i’m texting ai because it’s on the top of my list, please, REMOVE AI OUT OF OUR LIVES

my al. i hate it.

?. I hate the new bitmoji😭

3d bitmoji…. i’m sorry but the new 3d bitmoji is ugly af the 2d version looked waaaay better 😶

Snap AI encourages 13 year old girl to go on a romantic getaway with online predator. The app is very unsafe for children

BRING BACK THE MINIGAMESSS. Please bring back the minigames I really enjoyed them😭🙏🏼

They don’t pay attention to reports or crude content.. This is an app all used by many people. Young and old. Today I attempted to report an account that had blatant nudity on it. No, it wasn’t fashion, or lifestyle. It was people fully naked and exposed having sex. This was an account found off the reel category. I reported it and was very quickly responded to with an automatic email that said the account was fine. I checked the guidelines and it specifically said that the videos and account broke the rules. This was all the proof I needed to see that they don’t enforce their own rules or care about what content is being put out on their app. Absolutely teririble.

Adds to friends My AI with no way to remove it. I do not appreciate having My AI added as a friend when I didn’t add it myself. Also its very invasive that you can’t remove it like you can any other friend( even Team Snap Chat ). Also is annoyingly at the top of all chat lists. I am now considering deleting this app all together. Before this unwanted change I would rate it 4 stars

I think the app is great- but. You shouldn’t be able to chat with people you didn’t add at all. Unless it’s a group, they have no business speaking to you. Weird creepy people add you and send you inappropriate videos. And I’m also not a fan of when you send a video and it’s the length limit (like a filter talking video) it takes pictures too. I love the app but I am not a fan of this.

Snap AI. I used to love snapchat and use it everyday but now that my snapchat AI is at the top of my pinned it’s just annoying. Also the fact that I can’t unpin it because I need the premium version is wrong. I didn’t ask for the AI in the first place. Snapchat is turning into one of those games you download with to many ads and then delete.

Fugly bitmojis. The new bitmojis are hella ugly. Bring back the version before OR at least give us the option to change it between different versions (but I don’t think anyone likes the new look). Seriously, who thought this was a good idea? Please read the reviews and take into consideration our opinions. It can’t be so hard to revert back to the previous bitmoji style.

embarrassing. i love snap but the update is rlly wack i cant see my bsf list the bitmojis r 3D and ugly and i hate it a lot plus i wanna change my name but i gotta wait another year ??????

5 to 1.. The AI is invasive & makes the app unbearable to use now.

Outfit change. Hello, I’ve been trying to change my Bitmoji outfit but it keeps saying “Something went wrong. Please try again later!” But my wifi is working and I’m still not sure why it’s not letting me change my outfit.

Snapchat ai. The new ai feature is creepy, it won’t let you remove the ai from the top of your feed unless you pay money for snap+, also the ai seems to spread misinformation and lies when your not happy with its previous answers, I am not a fan of ai’s and I shouldn’t be forced to pay money to have a less irritating experience on the app, Snapchat has been my go to form of communication with friends for many years but this new feature makes me want to delete the app off my phone. It’s creepy.

Other ppls stories. Why am i seeing the stories of people i havent even added? I dont care! If i wanted to see their story i’d fckn add them. I don’t need quick add where i watch my stories, thanks.

Great app. Only thing that kind of sucks is that there are sex bots that come from time to time

pls. bring back 2d bitmojis and games 🙏🙏🙏

My Ai. No i removed the app just because of the AI

AI. There should be an option to delete this my AI. I don’t want it on my phone and I especially don’t want it stuck at the top of the feed.

Bitmoji scary 😱. My bitmoji is hideous now! Please change it Snapchat 🙏 all of my friends are deleting Snapchat because they are scared of their new bitmojis. Please change them Snapchat

FIX THE BITMOJI. absolutely hate the new update, you gotta change snap chat to the old bit mojis. and the ai are just creep and weird. and i am RLLYY not a big fan of the new bitmoji, and i might just delete snap chat soon if you guys don’t fix this problem.

GET RID OF THE 3D AFFECT. I can not even express my hatred for the 3d avatars. I’ve seen so many reviews and videos on TikTok COMPLAINING about the 3d avatars. I’ll make the CUTEST outfit and it’ll just look ugly bc of the 3d avatar. I’m ok with like the pose stuff but for the actual profile pic.. it just looks ugly🤷🏻‍♀️ I also don’t like the fact that the selfie pose looks weird asf to. PLEASE GET RID OF THE 3D AFFECT OMG.

Hard No to AI. Congrats Snapchat for imposing ai without asking permission! You’ve successfully lost an account! Deleted immediately with such grievous oversight and abuse in imposing such an invasive feature with no user account preference or privacy options.

Get rid of myAI. I can’t stand that I was forced to update the app only to this disgusting myAI I can’t remove and the hideous new bitmojis. Every article for how to hide myAI that Snapchat presents is useless (unless of course you get Snapchat+ 😒🙄). I can’t fathom what brainless person on the pitch team thought anyone would want or use myAI (or came up with that hideous and haunting design), but I can only pray they see the error of their ways and get rid of it. I know pretty much every social media app is homogenizing into the perceived successes of the others and whatever fad and cash grab they can think of but there is not one piece of this update I was forced into that improves ANYTHING. It’s hideous, less user friendly, more obvious about being thirsty for your data and money, and insistent on driving off its user base.

My AI. Forcing an AI onto people and then making them pay to remove it is among the lowest iq moves a business can make. I’m talking room temperature iq here. I’d say you should fire the person responsible, but they’re probably too stupid to drive home in one piece.

Really. Your not even listening to anyone at all like we don’t want 3d bitmojis and we don’t want the Snapchat ai pinned and why do you keep having to switch how things work like stories I don’t like how I have to slide up to watch the next story my friends post I want to swipe left also so I can half swipe to pause to read stuff At least give us the option to change things instead of just changing it without asking us first because this is getting really annoying I’ve read and heard so many people talk about how they hate 3d bitmojis and the AI so if your hearing this why not give us the option to fix it or change it back instead of ignoring all of us and keep making annoying updates that we all hate

3d bitmojis are hideous. Please put the bitmojis back to the normal 2d, the 3d looks cheap and so ugly, thank you:)

AI bot. Please remove the stupid AI bot. Considering deleting Snapchat due to the AI bot.

Remove AI. Ai is probably the worst thing to come to Snapchat, REMOVE AI or at least make it possible to block or un add it

Baffling, nonsensical, unintuitive, maddening to use.. 1, you can’t keep a history of text messages. Stupid if you need to keep track of logistics over social arrangements with others. 2, no obvious way to upload pictures taken with your camera from iOS camera roll. Sometimes one wants to take a nice scenery pic and crop it a little or correct the exposure but no, it’s a camera app where you can’t upload your own pictures. Absurd. 3. The content, is head shakingly low brow, lowest common denominator click bait trash. It’s all celebs, disturbing images, frivolous nonsense with very little to any serious cultural or artful or ‘nice’ content with any deep educational value. Shallow, vapid nonsense. Our children are doomed. 4. One gets randomly added by women all over the US and Canada. Some who then insult you and then disappear. Look, im always open to network with more women with an option for relationships but SC *needs a sex/location/age filter*! 5. Any pics one does upload, (say a pic of oneself) disappears after 24hrs! As a comms application, Snapchat is not fit for purpose, and only appeals to and encourages the basest most shallow instincts in people.

I really dislike the 3d bitmojis. the full body one for your profile was fine. But now for everything? Next thing you know they’re going to take over the stickers

My AI. Opened snapchat today and was notified of the new My AI feature. I absolutely hate that it cannot be disabled or removed from your chat list unless you have snapchat+ 🙄. The AI tells you how to delete it but doesn’t tell you that you need Snapchat+….had to go to YouTube for answers. It seems creepy or like my privacy has been invaded as i did not choose to have this feature nor can i delete it. Not only that, it’s default setting was set so it could view my stories. No thank you. Please remove or add a disable/delete option ASAP.

device banned for no reason??. My snapchat account got banned randomly one day and i still don’t know what caused it, so i tried just making a new account but i says “temporarily disabled” its been almost 3 months now and i still can’t use the app??

Get rid of the AI. Get rid of AI we don’t like it. Nobody wants something that has access to all of our personal information. Invading in peoples privacy & forcing people to have to be a plus member to be allowed to remove it is dumb.

BRING THE OLD BITMOJIS BACK. ✊WE NEED THE OLD BITMOJIS BACK NOW

New Snapchat+. I don’t exactly know how our phones work but I do understand that they are basically a tracking device and collect information on our lives. As a normal person I don’t have the time of day to read through all the pages of terms and conditions of every app. This causes me to simply just agree and move on with my life. As a avid Snapchat user who uses it purely for communication, I can’t quite see how the Snapchat+ will make the experience any better. Especially with the new features for ghost trail, story replay and others that give information on people without them sharing it to you. If feels awfully invasive and manipulative towards the idea of it being normal to know everything and anything about everyone. Sure, you can just turn on ghost mode and move on. But as a communication app, why should someone have the capability of stalking someone’s every move. I’m no phycologist but this doesn’t seem like its good for our minds. Feels more like another money grab and phycological game to make people feel like they have more control over there lives.

let us remove the AI and don’t pin it to the top. let us remove the AI and don’t pin it to the top

BRING BACK THE OLD BITMOJIS. The bitmojis are really weird and creepy with the 3D enhanced thing. Also CAN WE ALSO LIKE HAVE A WAY TO UNPING OR DELETE THE AI PLS

Perma locked for no reason.. I was permanently locked out of my account for no reason. I have contacted support, and still have not been given a definitive answer as to why. I never had a problem with Snapchat up until now and I just want to fixed. Before I get an auto response on this- I do not have any third party apps, plug-ins or “tweaks” as Snapchat support calls it. I have never had any third party apps, plug-ins or tweaks.

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Everyone is getting ban for no reason.. I have had Snapchat for YEARS. 7+ years at this point. I don’t post much to my story the past few years because a lot of people in my life, and people I know online are getting ban for absolutely no reason. Snapchat support will not help you, you either get an automated response, or NOTHING at all. Real disappointed. I personally have a lot of photos in Snapchat that mean a lot to me, and I would be devastated if they were gone. I know a lot of people feel the same way, yet the photos are GONE. Nothing you can do about it. You can get a new phone and make a new account, but they’ll ban that account too. Snapchat actually device bans people. So if you even login to any Snapchat account on a phone that has been device ban, the account is immediately suspended. It’s even gotten to the point where they will ban your IP address. You can get ban for sm0king w33d in a legal state, but dr1nking alcohol is totally fine 🙄 Snapchat has become an absolute joke over the years. Not to mention the lawsuit in illinois over the issues Snapchat has had with peoples biometric data ☺️ Time to back up all your memories to be safe. Get ahold of yourself Snapchat. Absolutely no privacy whatsoever.

New bitmoji update. I love snapchat alot i am so happy with it and loved the games and im sad that the games are gone and u guys need to get it back but spotlight is a amazing place to watch if i dont wanna watch tiktok. So what im here to say is about the new bitmoji update I get the fact that you get to customize you’re bitmoji to look like you but the thing is that it has gotten wayyy to realistic. And yes so many people are complaining about how oddly realistic it has gotten and it doesnt match sone people. Its a cool update for some and i know snapchat worked hard on it but it just doesnt fit right with some people. I hope you understand me. Overall snapchat is amazing. And is the new dreams update for money cuz idk its taking forever to load and i do not wanna pay. Ok im back and i just wanna say i cringed looking at the dreams update it doesnt even look like me and not to be rude but it look like someone combined me and some random persons face and just added it to a fake character sorry to break it to you snapchat but please stop these updates if your gonna make updates atleast make them good.

LOOOVEEEE. Snapchat is easily my main app, I don’t find anything wrong with it, except the fact they can see that you screenshot stuff, but it’s understandable to not let people invade privacy. The only thing I ask, is adding highlights into the hair treatments on the bitmoji stuff, I have black hair with blonde highlights, and my bitmoji looks so boring without the highlights. Ohhhh and possibly some anime stuff, like a Demon Slayer collection of clothes, I know many would love that. Overall I love Snapchat and don’t see any thing that needs attention asap. Hopefully you can add highlight treatments! - also something I wish there was, is a select all button, where I can select every single person on my snap and block them all, rather then going through and blocking each individually, there’s easily over 500 people on my snap, and I only really have like 45 people that I want on snap. I don’t want to spend two hours blocking everyone 😭 if you could add a select all button that’d be amazing!!

Terrible Customer Service. Yesterday, I was permanently locked out of my Snapchat account. 1) Snapchat does not even inform you what action specifically made them lock your account. 2) They block you from submitting a case/appeal if you are permanently locked out, and in my case as well as thousands of others, I know for a fact that I was wrongfully locked out of my account and I can’t even reach out to Snapchat customer support. This makes me believe that Snapchat really doesn’t care about its users. 3) I have thousands of memories dating back to my childhood that I often look through, but now I can never access them again because of this heinous error on Snapchat’s end. I have thoroughly looked through all Snapchat’s Terms of Service and reasons for permanent lockout, and none of them applied to me and I know that for a fact. The only possible thing I could think of was the fact that I was on a public wifi at the time of lockout, but even then, I wasn’t even using the app when they locked me out. Snapchat needs to do better and supply better customer service for me and the thousands of others this has happened to so we can continue using the app to message our friends and look at our old memories. I am extremely upset and disappointed.

Took them 7 years too ruin something good. Never once really had a problem with Snapchat and I mean that honestly Iv gone 7 years sending snaps receiving running up the snap score doing the streaks. It’s been a blast honestly and perfect running app. But when I decide ok I’m done I don’t need these guys anymore and I decide to make a new account like I would on any other app, for no reason should people on discord or other apps I’m connected to get notified I just made a new account. That defeats the purpose. I created a new account to start over and get away from all the people I was friends with before and the second I add a new account it suggest friends from my old account and not only that Iv gotten 3 people on discord already ask me did I make a new Snapchat account becuse the names are the same. That’s ridiculous. Iv never seen a more social media invasion of privacy and I am Officialy done with Snapchat. Like im sorry but that’s just one of those things we’re it’s like why did you think this was a good option to implement.I don’t see this being a fixable issue in the future either so this isn’t one of this “im gonna say im done and hope they fix it” y’all won’t read this lol. Anyways back to twitter and Facebook I go. Stick with my generation I guess.

Gone downhill. I’ve had Snapchat for 11 years and I’m done. The AI feature is laughable and it punishes people like a kindergartner when you curse at it. “We’re not speaking right now” honestly makes me burst out in laughter. It’s not my fault it doesn’t follow simple commands! It’s restrictive, boring and robotic. It’s more akin to speaking with an AI chatbot for tech support than a “friend.” This feature was an enormously bad idea. The safety features alone made me hate it but what’s absolutely worse is that you CANNOT DELETE IT! I didn’t ask for this! I don’t have this on Facebook, Instagram, TikTok or any other platform! You wanted to stay ahead of the curb but failed spectacularly! Everyone and their mother goes to ChatGPT for AI help and that isn’t changing anytime soon! This was a failure and a BIG one. You can’t even unpin it from your recent feed! If you complain to it about it, it tells you how to clear your chat feed with it and essentially start the conversation over! It can’t even follow proper directions and admit that Snapchat is incapable of providing that feature! I. DID. NOT. WANT. THIS. I don’t know a single person who wanted it or uses it! The 3D bitmojis are a joke, too. Way to run a company into the ground!

LOCKED OUT FOR NO REASON. First of all, I want to say is I’m reading these reviews and everyone is saying that they out of nowhere got locked of their account. I did too it was back in January on the 28th and I was using snap all fine all day the day before and half the day the day I got temporary banned. I went and looked how long that would take it said 24 hours so I waited till the next day and tried again. It’s been 3 months and I still can’t make a new one or nothing. I might have to get a new phone because it won’t let me make a new one on this one I’m really upset at this-because I loved snap that was my go to app and the thing is also is they will let make a new one on a different phone but not mine so snap if your reading this let us have our accounts back because we did nothing wrong to deserve this so let us have snap “temporary banned”. Some of y’all have had it for years and now they doing this. I even did the email thing Snapchat needs to realize what their doing because they can’t just be doing that that’s stupid but I’m telling y’all they don’t care so i might have to get a new phone or something I have a iPhone 13 rn and I just got it in November. They need to give our accounts back now 😡😡😡😡😡

Snapchats an amazing app but spotlight needs a lot of work. I’ve recently joined Snapchat about a year ago and it’s been a nice way for me to communicate with others. I will cut to the point by saying that I think that y’all should lower the restrictions and guidelines for spotlight. I get that are trying to have different forms of entertainment but when it comes to making it on Snapchat, it’s really hard. From personal experience, since I can’t have TikTok I choose to post my edits on Snapchat spotlight. Every single time I do this however, it is never chosen for spotlight. My edits literally have nothing wrong with them and they have my water mark with my sounds. I find it a little annoying how I can post these edits in every platform but Snapchat. Considering the fact that Snapchat is one of the most useful and popular social media platforms, I suggest making the choice of lowering these restrictions into consideration. ( Sorry if I sound like I’m being rude I’m just have a lot to say! ) also can y’all allow users to see how many likes they get in there snaps on spotlight ?

ugh. I use snapchat as my main form of communication, but something i really enjoyed with it was the streaks. I use to maintain about 400 streaks a time on average, maybe even more. My longest streak is currently 5.6 years.. so i have been keeping streaks for awhile. Ever since the new “restore snapstreak” button came out i have been suddenly losing all my streaks.. i went go having 400+ streaks to just over 100.. in 3 days. WITH NO TIMERS. I was losing big streaks left and right from a minimum of 100 days to a max of almost 1,000. I am not going to pay $400 to get my 400 streaks back. This is kind of sad and aggravating, i even tried to go to snapchat support and seen they took away that button.. and snapchat doesn’t even restore streaks without paying now😂. I don’t wanna sound like a total “karen”, but at this point if im losing the only reason i keep snapchat.. (besides my memories).. there is no point to keep the app.. i have always talked to others that this is happening to as well.. several of my friends have already deleted the app. I have had snapchat for so long now that i really don’t want to delete it, but if this keep happening i will have no reason to keep snapchat. Snapchat please help :/

Perma banned for zero reason.. I’ve had this account since Snapchat launched. Had a LOT of memories on there. Six months ago I woke up and went to check my snap and found I was permanently banned after refusing to send nudes to some random dude who kept pestering me. He reported me and Snapchat banned me. Why ban me and not the guy harassing me. I tried to contact support and got the same old automatic email and could not get any actual help. Seems to me this app just really hates women. Several years of using this app and just one report automatically bans me with no help whatsoever from Snapchat it’s disheartening and disgusting. I can understand a temporary ban but considering this is the only app of its kind and most that are getting perma banned have done nothing wrong I feel like perma banning someone shouldn’t be a thing. I wish I could have an actual conversation with a higher up at Snapchat and ask them the serious question of why they hate their consumers so much. Why they refuse to have any actual customer support. Why they refuse to fix the security breaches. Etc. honestly. They are lucky I didn’t have anything more important on my memories or I would sue them. Absolute joke of a company and of an app

Added an AI Bot you have to pay to remove. Snapchat’s most recent overhaul introduced a “MyAI” bot that, among other issues, is pinned to the top of your feed, cannot be deleted, cannot be blocked, cannot be cleared … unless you pay for Snapchat+. In other words, they’ve forced an intrusive and downright creepy feature on all users and said, “Don’t like it? Pay us.” What is wrong with this AI bot, you may wonder? Well, for starters, it’s not very good. And to make matters worse, it says some really wacky things: 1. It blatantly lies about knowing your location, 2. It supports certain politicians over others (ex. Excitedly saying it’s great to vote for one person, and then saying “Many people have different opinions about politics” about their opponent), 3. It makes discriminatory responses to prompts about certain races and religions, 4. It is easily manipulated into saying slurs or making threats, 5. It says it is fine for adults to talk to young children online, and 6. It will readily admit—and sometimes recognize on its own—the inappropriate nature of comments, then double down on those comments. This feature is a disaster, compounded by Snapchat’s insistence to extract money from users for the privilege of removing it.

Seems like I’m not the only one. Snapchat you would think over the years you would listen to the people who make you money yet here we go again you didn’t listen and everyone is getting affected by it other than you “to many long in attempts” on my brand new phone when I only logged in once tell me why you put a ban on my account not just a temporary ban but permanent because I tried to log in and the app wouldn't let me it’s been glitchy for a long time isn’t that why we make updates to make sure it works properly what saddens me is that I can’t get customers support to even help me with the real problem at hand what is even crazier I logged into my account of my husbands phone and it worked and when I told customer service that all the sudden I can’t do that either is there any reason why you won’t help us get out accounts back if someone really is hacking our accounts and getting us ban don’t you think you should do something about it instead of doing nothing but pretending like you care cause we all know at the end of the day you don’t have to worry about this we as people do and it’s sad to think that nobody at snapchat has our back

forced “my AI” exposure is an awful experience. Snapchat has never been a user friendly platform, but this AI program they’re pushing has really crossed a line when it comes to privacy. Having no option to delete the “my AI” program that was forced onto me unless I start paying Snapchat for a subscription is a terrible user experience. Because this feature is automatically pinned to the top of my chats - EVEN WHEN I HAVE NEVER INTERACTED WITH IT OR GIVEN IT ANY PERMISSIONS - I end up clicking on it instead of the chats I DO mean to open when the app delays loading. Now, the option to decline this unwanted feature when I accidentally click on it has been removed, which forces me to close the entire app just to be able to decline an AI experience that I did not want in the first place. If this is not resolved - and the option to unpin my AI isn’t given to folks who don’t want to shell out money to this app - within the next few updates I will be deleting Snapchat and encouraging all of my contacts to do the same. Terrible user experience and breach of privacy to continuously force an unwanted artificial intelligence program onto users who have already declined the program. NO MEANS NO.

Read the Terms of Service Carefully 🙄. Originally, I would’ve given this app 5 stars. The reason I gave it three is because I haven’t been able to log in for the past 5 months. My cousin was over at my house and he logged into his account to snap some of his friends. Once he was finished, he logged back out and I thought I was going to be able to log back in with no problems. I thought wrong. I tried logging back in, but was unable to do so. It told me that my access to Snapchat had been TEMPORARILY, and to this day, 5 months later, I still haven’t been able to log in. I don’t know how long “temporarily” is supposed to be, but I know for sure it’s not 5 months. I’ve lost my main method of communicating with friends, getting updates about school assemblies, events, parties, etc. I’ve written 10+ messages to Snapchat and have gotten zero responses. Apparently you are not allowed to have two different accounts on the same device, which makes no sense at all. I have no clue how or why that affects anyone. If anyone who works for Snapchat sees this, please help me. I’m begging you.

worst social platform. ive had snapchat since 2014 so the app obviously isn't unusable. it has so many cons but there is one pro ill admit, and thats the chatting/calling feature the only thing that snapchat has to offer. the content on snapchat is terrible.. it isn't entertaining or useful or funny its just filler trash stolen from tik tok. not to mention the "meme" pages are basically just promoting onlyfans to what's supposed to be a younger audience. the bans/warnings are so bogus, i received a warning for having a medical joint in a picture.. weed is legal in my state and i am of age, it was also posted to my PRIVATE story too so i chose who would see the picture. ive seen naked women on the FRONT page i dont think my little joint was an issue, they have bigger fish to catch. speaking of bigger fish, the amount of men that have non consensually sent me their penis is uncountable and disgusting! that means kids who have this app are at risk of getting sent a disgusting picture. there needs to be better moderation to stop kids and anyone of course from getting sexually harassed. this was alot longer than i anticipated but if u are reading just use another app like instagram or tik tok or really anything else unless you want this mediocre app

Developers are bored. I’ve been using Snapchat for years to text classmates and friends, super convenient and I like the memories function. Problem is they continue to update the app with ‘improvements’ that just make the app 100% harder to deal with. The new Bitmoji update is probably the most heinous crime so far. When they initially updated them to 3D I was like, okay, weird looking but I can ignore it. The stickers still work the same, and it’s not so ugly that I can’t stand looking at it for 2 seconds when I click on my profile. Unfortunately, the new ‘upgrade’ has turned not just mine, but everyone’s avatar into a hideously disfigured beast. It was certainly a shock to wake up to. Staring at the creature, I felt this sickness at the mere thought that someone would SEE this thing and associate it with me. I tried my best to alter it, but the options are so inhuman, I just couldn’t make it look convincing, let alone look like me at all. It’s as if there is a second, even more sinister face beneath the one it shows you, and it’s just itching to rip it off to reveal it. I couldn’t bear keeping it for a moment longer, so I promptly deleted my Bitmoji. However, the things still roam the Snapchat World and I don’t think I’ll rest until they’ve been eliminated.

The new Update. I do really like Snapchat and how they put a lot of work into it, but I am not a big fan of the update. First off the 3D bitmojis is not it, it looks really bad and overall not good. The bitmojis look like a clay sculpture that was made with snot. Next thing is the AI, I like the idea but I don't think is was the best execution. It's very just like straight forward when you try to talk to it, and it's never quiet when you talk to it, even if you ask it to be quiet and just listen. I'm also not a very big fan of the way it got arranged. I don't like how you changed the exit button in chats to the left side instead of leaving to the right, I know it's probably to help with like not hitting the call buttons but it just feel weird. I'm not a very big fan of the picture area now, I don't like how you can like scroll onto your camera roll, it just looks weird and it's super easy to look into someone's personal pictures that way. Overall it's not the best update but I know it took a lot of hard work.

The bitmojis make me sick. i would usually say i absolutely love snapchat and i use it way more then the usual texting app but as of now i truly feel violated, sick, appaled and disgusted , it was a normal day and i opened snapchat and i wanted to change my bitmojis outfit and then all of the sudden i looked like a really wide deformed donkey. i would usually say that my bitmoji looks a lot like me but i can’t say that anymore, i tried to make it look more like me but with the new update i just cant and that is really annoying to me, the first few updates weee okay looking but this new one was a really foolish idea and NO ONE that uses this app likes the new bitmojis, i would really love the old ones back and i feel all the other people that use Snapchat would also feel this way, my AI has also been saying how he is a real person which is really weird to me so, I suggest you change back the bitmojis and fix or just get rid of the AI all together before your rating goes lower then it already is. And once again you need to change the bitmojis back or i’m suing, you will be in contact with my lawyer soon. I’m gonna come for you

I love this app. I love this app. It’s one of my favorite apps that I use, I love how I get to share my moments and my friends and family or even people from all over the world can see it. I also love all the cute and funny different filters variety of filters that they have. You can also have real time location and it’s cool because you can choose weather you want to have that on or not. But honestly I would say my #1 top best favorite thing about this app is that it saves all of your photos and memories videos everything, I love that when I log out I could just log back into my account and all of my photos and everything are still saved on my account, I love that because it’s like a place I can have all my photos so that it saves me data on my phone to. And it has a unique my eyes only so u would enter a unique 4 digit pin so only u have access to. Anyways sorry for my long review but I hope maybe it’s helpful to some and that Snapchat knows that I love everything bout it. 😊❤️

Ad death. What is with the insane amount of ads? It’s become ridiculous at this point. Some subscriptions you get 10 seconds of content for 5.99 seconds minimum of advertisement. The worst part is that they’re un-skippable until the time has completed. Is it that hard to add a feature that actually skips the ad after the required time once you’ve already tapped the screen? Or a setting to auto-skip ads once required time is reached (but a button you can tap if you are interested to see the rest)? Way to force people to be glued to their devices and feed the social media addiction that is so prevalent. Like, sometimes I want to enjoy Snapchat stories/subs while I’m busy with my hands but I can’t because it will be stuck on a repeating advertisement or a repeating, 3-minute movie trailer. Smart design but also terrible and I hate you guys for it. I’m sure your investors love it though! I’ve had Snapchat for about a decade and while I love a lot of the features that have been added, it’s just become another social media moneymaking machine. They seem to care more about the profit than the user experience, which is a far cry from where they started. At least Facebook/IG stories doesn’t force their advertisements down your throat, three taps and they’re skipped.

Reconsider your update.. You guys should reconsider the recent Bitmoji update that has altered the appearance of users Bitmojis. It’s much less appealing and they all have a less recognizable representation. The previous Bitmojis had much more emotion to them, plus, they were practically iconic the way they were. These Bitmojis are a crucial form of self-expression on the platform, letting people actually convey their personalities and emotions in a FUN AND CREATIVE way. The abrupt shift towards less attractive Bitmojis not only absolutely diminishes the enjoyable aspect of using Snapchat, but also obstructs effective communication. There’s a high possibility Snapchatters feel uncomfortable/disconnected from their avatars, and who knows? It could negatively affect their engagement w/ the app. I know for you guys it’s vital to prioritize user satisfaction, and I know your guys’ intentions were to increase user satisfaction, but if anything, you guys completely disengaged it. PLEASE consider reverting to the previous Bitmoji style!! It allows everyone to enjoy a more appealing and authentic representation of themselves in their digital interactions.

Notifications. There’s always a notification in the Snapchat app that never goes away. There’s always a circle around something stating that I haven’t opened it, but I’ve opened every little thing and that circle won’t go away, indicating that there’s something new there. There’s nothing new, all there is is a notification that just wants to be in my way for no reason. It’s honestly starting to irritate me and I’ve updated so many times in the issue still has not changed so the fact that it’s still an ongoing issue is a bit ridiculous to me because they should have been fixed years ago. I just don’t understand how this one little issue could go and see him for years.. The fact that there’s always something saying that I haven’t opened the notification yet there’s no result in anything unopened. It’s driving me crazy how there’s a yellow circle indicating that there’s something unread when I have read every little. This needs to change already because I’ve let it go away in if you wanna have to complain it’s ridiculous. They should have been notice we have seen an issue in the fact that I’ve and it still hasn’t been fixed is just insane.

The new bitmojis are so ugly now that they need to change it 😠. When it was October (last month) when Snapchat updated it to abomination of a Bitmojis, when I went on to Snapchat and saw this I told my friends about this and when they went online they saw this and all of them said It ugly. Snapchat says that these Bitmojis are “more expressive than ever” and got refreshed. But what I think is that it is “defreshed” and looks like an abomination that when the new 3D Bitmojis came out it looked like I got plastic surgery and the last 3D Bitmojis I didn’t mind and thought I was alright and good but these Bitmojis look ugly now that when I send my friends bitmoji things now when I send them it looks like these new ugly plastic surgery, and less detailed, before this it was still the 2D Bitmojis and I don’t know why they removed the 2D Bitmojis because they are much better than this abomination, and I really missed the 2D Bitmojis so Snapchat if you see this AT LEAST bring the old 3D Bitmojis OR THE 2D BITMOJIS back because this abomination is trash and uglier than ever but overall besides the bitmoji stuff the app is good

3d vs 2d. Every snapchat user could agree that the bitmoji update is horrendous, ugly, doesnt even look human, a jumpscare, constipated, face isnt cute, and why is my bitmoji moving when all i want is to change its clothes like stop dancing im trying to make you look good. If a person could make the new bitmojis actually look good then wow, i am jealous because every bitmoji i have seen looks like its being held hostage. I get that you want to make snapchat fresh and seem like its still updating but don’t ruin the bitmojis that are the way that we personalize ourselves. Also, as a side note bring back the snapchat games, they were so fun when they didn’t glitch, me and my cousins used to play the games religiously, but now the app is ruined and there is no going back. To whoever is reading this i hope you see how I just want to help because at this point if you keep getting worse, at this rate there isn’t going to be a future for snapchat, and even if there is what are the updates going to be in 5 years, we put a photo of our heads onto a bitmoji body? We take full photos of ourselves and thats our bitmoji? Stop changing and bring back the old bitmojis and the old games. Thank you and I hope i get a reply..

Randomly perma-banned. I don’t write reviews like this often, but Snapchat did me so dirty! If I had enough energy I’d go full blown Karen, but it’s not even worth more of my energy than this review. I posted a pic of my dog and a funny convo with my bff that was completely pg. Minutes later I find out my accounts ‘permanently locked’. I reached out to Snapchat “support” and they wouldn’t give any reason other than “violated community guidelines”. I pressed the issue and asked to speak to a supervisor and they cut all contact. I was flat out ignored. Still waiting for an email weeks later… Not to mention I applied to get my memories in a downloadable file and weeks later and I still don’t got em. Don’t think your memories are safe. Apparently you could be at risk for random unwarranted perma-ban. I lost so many pics of my nephews, nieces, family etc… Not to mention videos of my beautiful dog, Snoopy, that is no longer with us. There was no warning. 6+ years of no problems and suddenly I’m an enemy of the app… I’ve lost contact with high school friends who don’t have my phone number. I encourage anyone still using Snapchat to save your memories to your phone and find a better app. There are plenty apps that do what Snapchat does, but better. Do not trust this shady app 🗣

STOP UPDATING THIS APP PLS. Ok so when I first got this app it was everything I thought it would be 10/10 chill and whatever. But then came the 3D avatar that you can put in a pose that’s behind ur profile. Huge mistake, huge turn off. Did not like it, it made my bitmoji look ugly and I now had to make sure my outfits looked good on my 3D avatar. Thennnnnnn y’all added the 3D friend bitmoji making everyone’s little profile 3D. Was sooooo close to deleting snap after this update. Like who thought this looked good. My bitmoji was so cute and now she looks like a model for a Steam game. None of my friends liked the update either. The 2Ds were super cute but someone at Snapchat’s HQ had a terrible idea. I’m assuming y’all r updating to give snap something new and dif so it stays relevant but I’m telling u it was perfect just the way it was before. Now y’all keep adding all this random junk like hiding the subscriptions and putting a lil bar where the send a chat is when I open a snap. Like I’m begging plsssss stop updating snap. Nobody likes it and soon it’ll get so bad it won’t be an app on anyones phone anymore. Thank you.

I’ve been banned for no reason whatsoever. 🙄. I had Snapchat originally for many years. I decided I’d delete the app for awhile because I needed a break from social media almost a year ago and I tried downloading it back MONTHS ago after not having it for a period of a few months and attempted to log back into my old account, needless to say I get the “due to repeated failed attempts or other unusual activity, your access to Snapchat is temporarily disabled.” Keyword TEMPORARILY. So I figured I’d reach out to customer support to try and reactivate my account and change my password since I figured somebody was attempting to hack into my account but nothing worked as far as changing the password and “unfreezing” the account through the website browser. Back to the whole “temporary” part of the disabled account message, I deleted the app again for I don’t even know how many months and just attempted again tonight to install the app and log into my account. I got the same exact message and I’m at a loss of what to do. I lost all of my memories and other pictures over the years and I’m heavily disappointed and dissatisfied with snapchats “customer service” in getting this bug or issue or whatever fixed.

AI is scary and I want it removed. I’ve used Snapchat for years now (I’ve had it seen it first rolled out and gained popularity) and I’ve used it for talk to friends and look at my Snapchat memories, but this recent AI update made me finally delete the app. After messing around with the AI I’ve gotten some scary replies from it, it lying, pretending to be human, know my location (even tho it allegedly shouldn’t be able to), and even being able to recognize images (Which it isn’t supposed to be able to do from my understanding). What really scared me was it telling me it did graphic design work for clients and telling me that it could show me it’s work through its website and then turning around saying it was “mistaken” and what and AI that couldn’t have a website or do graphic design. It sent genuine fear through my body. I’m scared to have this app downloaded now. The fact that I don’t have a choice about the AI is freaky. I hope this feature will be deleted. Until it’s gone I won’t be redownload out of fear. I hate that an app that I’ve used consistently for a little under 10 years is now forcing users to have this creepy feature. What a waste. I’ll miss my memories and pictures but it’s not worth it anymore

Loving it but currently can’t get into my account. I started my main account last year since I got a new phone but I got hacked today.I have many memories with friends and family. This app was the only way to connect with friends and I don’t have their contact or anything like that then I realized I got hacked I was stupid for letting that go right under my nose. but i wish I could get more help with trying to change my password easier instead of using my email address instead because of this I can’t recover my account. Sorry I just wish it would be easier to get my account back and these hackers to be delt with. Also reinstalling the app for my iPhone is not even a click away it’s doing all these steps. And the snap support thing doesn’t even work it’s a “diy” and I can’t recover something that was a big piece in my life this app needs to care more for its users AND supporters they can’t just ignore them also they shouldn’t allow people to have 100+ accounts and things it should only be 10 due to this some people don’t even like the app and they just need to be more helpful with their users!

I do love it, but here’s a thought/question. Snapchat isn’t new to most people, we’ve been using this platform because it’s functional and fun across a multitude of fronts. That being said, is there a future update where the app is optimized for iPad/tablet users? I would utilize the web domaine like you can on a Mac/laptop, but that too isn’t optimized for iPad. I’m sure there are less tablet users than there are phone and laptop users, and its great that the SnapChat experienced is so well optimized for phones. That being said, it would be an ideal app for me to use across ALL of my devices. I use it exclusively for a number of my communications and as a platform to share my life with others on. I understand that the app is still available to download for all devices, that isn’t my point though. It’ll be a day to revel in when I see its a complete multi-device utility for me. Or give me a web domaine that I can access with all of my devices. For these reasons, I’m at a 3.6 rating, I rounded up. Still a great app, just could be amazing if it were that much more accessible.

My thoughts on this app. I honestly really love this app I am on it 24/7 and it gives my friends and I a very fun way to communicate and connect with each other during the weekends, summer break, or even if I’m on vacation. The 2 things I recommend a better experience about is what this next paragraph is about. The Ai. This Ai on Snapchat is very sketchy and very curious about personal information. For example, one time one of my friends and I where found on a boba date. I asked my Ai where the closest place was. My Ai replied with “Hi Skyler! You are going on a boba date? I recommend ___________ it has great tasting boba. Maybe we should go sometime.” And then it just randomly stoped and said “maybe we shouldn’t this reason is to protect our safety.” This is very creepy and it’s all over social media that people have gotten Weird messages from there AI if this is removed that would be great The next thing I wanted to talk about is the filters. These filters are really old and I would hope to get an update!

I love this app but…. Good things: I love this app so much! This was true very first app I downloaded when I first got my phone. I have had it since 2020 and I have sooo many memories from it. I don’t snap my friends though, (but that’s just me). I have my own public profile page, which is really good, and it’s exciting. I love the discover page, the spotlight is very different. I love how I get a variety of different videos instead of who I add (follow). I enjoy editing my bit moji a lot. I love that there’s different clothing brands, and you can mix and match! Bad things: I will say that when people comment on my spotlight (video) I do get some hate comments. I know that everyone gets them, (which is Normal) but you can’t report or block them. Like there are some that I am not ok with, but there are some that I am not like super upset about. But I am talking about when they start the cussing and people think they are all big and tuff. It’s just like not cool. There has been a time where everyone said I was a “pick me” and I got a little confused for a second. But there’s no report button or block button. You can’t even click the profile picture! Ok now the AI is different. I love talking to them, but sometimes I wish they don’t even wanna talk. I feel like they just are there to be there, I wish they had some kind of personality of some sort. I am a person that I am like wanting to get to know people. Other than that it’s a great app!

My bitmoji used to be a GODDESS 💔💔. snapchat .. please bring back the 2d bitmojis bcs this is outrageous 😭 i finally got my bitmoji to a good place after months of being hideous and as SOON AS I GET THERE yall wanna make her look like a fish??? please bring the cute avatars back💔 if you just can’t live without these jumpscares you like to call bitmojis, at least make it optional or for snapchat+ users only. i logged in tdy fully expecting to see my cute little avatar and instead i saw my once model worthy bitmoji trying to cosplay as randall boggs..likeeee who are you and where did my masterpiece go??🌚 pleaseeeeeeeeee bring the 2d one back🙏🏽🙏🏽🙏🏽🙏🏽 like is it the faces that are way too long or the eyes that are excruciatingly high?? y’all are depriving them of foreheads 💀 howeverrrrr, i wanna thank whoever had the godly idea to add ugg tasman slippers?? like you’re the only person at snapchat that deserves to keep their job. please teach the other demon spawns how to be like you. why is the entire app PERFECT and y’all just couldn’t resist ruining it AGAIN. like we were doing great with the OLD OLD bitmojis.. why change it to begin with? i hate all of you💔

I don’t want your little ai friend. I want to talk to my real friends.. I’ve been an avid Snapchat Snapchat user since 2016 and have absolutely enjoyed it. My first relationship basically started on the app so it’s been very valid in my life, I love talking to my friends who moved out of the state and being able to see where they are on the map feature but the most recent update is not it. first off I am not a lonely person who needs an ai friend, I barely have the mental energy to text real people back right now due to my busy schedule with studying, working and tending to my Sims4 people. so when this little goober had the audacity to add itself at the top of my friends list I was really not amused or pleased at all it hasn’t even bought me dinner much less a drink and now me being the very busy person that I am I have even accepted it or interacted so when I saw all the creepy interactions other people were having I thought well I should just delete it or unfriendly it but I can’t, nobody can it’s stuck there at the top of everyone’s friends list and nobody wants to be it’s friend. I’m sorry little guy you have to earn your friend ship I know you are still learning the ways of humans but this is just not it. It’s giving entitled a-hole.

I LOVE IT!! But…. I love the app!!! I use it almost every day or whenever I get the chance or in my free-time. This app is great to chat and call with friends bc you can also use filters while on call, or you can simply just get on the app, press the little smile emoji at the bottom, and choose a filter!!! so basically the point is that I love this app, but I would honestly read it like 4 - 4.5 stars, bc there is one thing on this app that they added recently that creeps many people, including me and my family out; the new AI chatbot. There has also been proof of someone asking it where the nearest drive-through is, and it showed him the exact directions. Thing is, he asked the AI chat bot how it knew where he lived, and the AI replied that it didn’t know where he lived. And at that second, he knew he knew where he lived. And it knew his location without even telling it where he lived. Anyway, I would definitely rate this app a 10 out of 10 if it wasn’t for the AI chat bot. Thank you for reading, and I hope you have a great day.

They won’t unban you even if you didn’t do anything wrong. I’ve used this app for years and even pay for the premium version. It’s always been great and I have never had any issues. At one point my significant other forgot his phone at home so he logged out of my snap account so he could log into his. The second he hit “sign out” my phone received a notification saying I’m “temporarily disabled due to too many sign in attempts”. The issue is, he didn’t even sign in and I had been logged into my account for a very long time… there was not a single sign in attempt yet I was temporarily banned from it. Id be more understanding if the ban was actually temporary, but it’s been months and I still can’t access my Snapchat from my personal phone and I’ve had to use an old junky one in the meantime. I’ve contacted support multiple times about this and they always say there isn’t anything that they can do. They’ve also told me I can unblock it through there website but whenever I do that and get a confirmation email that it’s unblocked, I’m still locked out. And even worse I’m still paying for the premium Snapchat that I can’t even access. I’ve been seeing this issue happening to tons of other people online too but Snapchat isn’t offering any help.

Worst app got banned for no reason. I’ve been on this app for a long time never had an issue until recently I got banned for harassment bullying no warning given never made or did this I put in multiple of approvals and email request no help whatsoever. I had that account for years I made a new one and got banned again for drug content. I don’t do drugs I am a retired jail officer never done drugs in my life this app used to be a good app, but they will not fix the feature of people getting banned for no reason you can’t get help. There’s no customer service I am banned through my IP address lotta memories and a lot of people I can’t see or talk to anymore because of this issue I see people doing drugs, smoking weed, and all kinds of other stuff and their accounts are up but the people that don’t do nothing wrong are the ones getting targeted this is unfair and uncalled for too many users people that join your app should be respected unless they’re doing something against community guidelines not once did I do anything then I was somehow proven for doing drug content. Once again, I don’t do drugs. This is so unfair to multiple of people that don’t do nothing wrong get rid of the AI and the banning issue taken care of this stuff is so uncalled for do better, Snapchat

Breach of privacy. When the AI chat bot was introduced I did not care for it. However, I recently discovered that the bot is in EVERY SINGLE PRIVATE CHAT. I have private chats with people and the AI bot is in all of my chats. If you’re a user and you have not noticed this yet, just open up a chat between you and your friend, click @ and you will notice that you can tag the AI bot, which, by the way, if you read the terms and service, has complete access to your conversations. Additionally, if you wipe the “my AI data” it does not clear the data it has collected from your private conversations. How is this not a breach of privacy? Every chat that people have is now being collected to grow the bot. Honestly, if this does not get removed immediately I guarantee that Snapchat will be facing a class action law suit. Oh, and Snapchat, you cannot hide behind the “oh you accepted the terms” anymore, Facebook has tried using that excuse and lost. Tik Tok has tried using that excuse and lost. Additionally, Snapchat, have you noticed the value of your stock price dropping dramatically? Maybe you should pay attention to what your users actually want and not try and jump on the bandwagon of “the next big thing” because this is abhorrent.

AI. get rid of the ai, it’s absolutely terrible. it ruined snapchat in my opinion, it’s scary seeing all these videos talking abt how the ai is responding in different ways than it should. i dont recommend trying it yourself. its a bad feature scaring the world, it’s like the tesla robot situation all over again. dont recommend getting the ai or the app, it’s invading privacy. honestly the reviews now are all abt how the ai ruined this app and they are completely agreeable to. i hope one of the people who works within the app sees the reviews and videos of the ai’s. ik i’m not the only person who’s also invested into the whole situation on might what happen next, the ai’s been around all the time but never have they gotten this much attention over something so bad. it seems so crazy for me to be ranting abt the ai’s but it’s honestly js so strange. im not saying that the ai is going to show up to my house or anything but the thought of it knowing so much should honestly scare everyone instead of messing around & digging way to deep into it. be safe out there when using this app & others. this needs to be brought to someone’s attention help spread the word so we can get the normal snapchat back !

It’s a great app but there’s one problem. It’s a great app and I use it all the time to text my family and friends. I’ve had this app for about 3 or 4 years now and a problem like this has never happened to me til now, I don’t know what happened but there’s one problem that I been getting lately, I keep getting kicked out and when I go back into the app, everyone and all my friends I have added their profile disappears and it says I don’t have them added when I do, and it’s not letting me text them. Also when I try to post a story it kicks me out and it fails, and that’s not even it, when I take a photo and I try to save it, it fails and says “You can’t save this” or something like that, please fix this and No it’s not my wifi because I’ve checked multiple times and my wifi is great, it’s the app. It use to be 5 stars but I’m gonna have to give it 3 stars now because this bug is really annoying and it’s getting on my nerves, if it keeps happening then I’m putting 1 star. I use this app all the time but this bug is just so annoying, please fix it.

Banning people.. I like snapchat. Its good and a fun way of communicating with people by responding to their stories, creating bitmojis, etc. But theres a problem. They always temporarily disable people from using their accounts. This happened to me 2 days ago when i was going to check my snaps and out of a sudden, i was temporarily banned. I searched up on the website how long it takes to not be banned and it told me for 24 hours (1 day). So i decided to wait for a day. The next day it tells me the same thing. Now this is a problem. I ask everyone who has snapchat to help me but it doesnt work. So i decide to shut down my phone. Doesnt work. Delete the app. Still doesnt work. So i just guess its a problem in the server and wait another day. The next day I try it again and it still tells me the same thing. I cant even make another account. So now Im writing this review because I cant always use someone elses phone for snapchat because I dont see everyone every single day and people wont always let me use their phones. So I need them to fix this ASAP. Because im guessing im not the only person this has happened to. Thanks.

Updates have ruined it. I’ve been using snap for 6 years now and it has become a main form of communication on social media for me as it has for a lot of other users. At first it was fun and everything was very simple but the constant updates aren’t even good updates. I get having to update the app to keep up the appeal of the app but these updates make snapchat as an app look more unappealing. The Ai is fun but not being able to unpin it if you aren’t a paying member is incredibly annoying and again makes the app look worse visually. The constant updates for bitmojis and the way they look also make the app look visually worse. Out of everyone i’ve spoken too about the bitmojis all prefer the original bitmoji design compared to snapchats bitmoji design. Switching the way you get into memories is also a change from the original way and is a very annoying adjustment with the filters being similar. The front flash is convenient and what a lot of people wanted but for some reason snapchats front flash makes your pictures look like they’re taken on a bad quality camera even though i have the newest iphone.

OMG GET THIS APP. This app is so cool it lets you send pictures to friends and family and you can show people around the glop about you adventures and stuff and you can post on a story that is where everyone that you are friends with can see it and you can make it a private story then you can choose who you want to see your videos and you can save pictures and videos and you can change your Bitmoji a Bitmoji is a avatar where you can make it have different hairs and clothes and makeup and (etc) you can even rename people like how ever you won’t you can add music to your videos and pictures they have cool filters and if you don’t like the other filters you can search what kind of filter you want and you can even make a group chat on it with different people that you are friends with and you can name the group chat and the other people in the group chat can change it to you will get a notification that who ever the person is change the group name super cool that is it I RECOMMEND THIS APP🤩🤩🤩

Blatant Privacy Violations. To start, the new AI update is a nuisance, and requiring a paid subscription to Snapchat+ to hide the feature is absolutely ridiculous. My important conversations should not have lower priority than this AI bot that I didn’t want and will never use. Secondly, I was extremely alarmed to open my memories and see that Snapchat was analyzing my entire camera roll to provide “shopping suggestions.” That is a blatant disregard to my privacy, since I never authorized Snapchat to use AI to analyze my camera roll, nor do I want shopping suggestions based off of things I already own. I find it incredibly alarming and disappointing to see that Snapchat is trying to become yet another ecommerce platform. Social media is about connecting with friends, not mindless consumerism and consumption. It’s bad enough that Snapchat has been found guilty of violating biometric data laws in the state of Illinois, but it’s even worse to see that Snapchat cares so little about protecting its users’ privacy that it will sell its users’ own camera roll data just to make a dollar. I have rescinded Snapchat’s ability to access any of my saved photos because of this betrayal of trust, but quite frankly I am considering deleting my entire account because of the direction Snapchat is heading.

Terrible!. I have an old Snapchat account that I’ve had for years now it has many pictures and memories on it however I put most if not all of these pictures into “my eyes only” as it was hard to look at them and not cry or cringe or both. Just recently I’ve wanted to get them all back because I realized they’re precious memories no matter the circumstance. Unfortunately I forgot my pin for “my eyes only” and I’ve tried multiple combinations but nothings working! I saw I could press “forget password/pin” which usually helps reset the pin or password you’ve forgotten, but I can’t press it because if you go through with trying to reset the pin it will delete all of the pictures within “my eyes only”. I’d really like this to be changed because I know there has to be others that had put precious memories in it thinking they were too embarrassing and later realized they’re not really embarrassing and wanted to get them back out but forgot the pin for “my eyes only” only to realize if they reset the pin all those memories are gone! This is a really crappy feature that NEEDS to be changed as soon as possible because I really want those pictures and memories back!

terrible security and terrible at resolving issues. my snapchat has gotten hacked and afterwards i logged into it, changed my password, and tried to enable two step verification but instead i kept getting denied due to “suspicious activity”. i am aware there is suspicious activity that’s why i want two step enabled because my private information was able to be collected from whomever hacked my account. tried twenty times to enable two step and snapchat would not allow me. the person somehow managed to get into my account AGAIN even though i changed the password and still could not enable two step. i ended up putting a request in snapchat (still haven’t gotten a response) and i have set my account to delete. the hacker logged in once again and canceled the deletion because snapchat requires 30 days to delete an account (for what purpose? if i want to delete my account then delete it?) so i had to once again change the password (still couldn’t enable two step) and i set it to delete again. hacker hasn’t logged in yet but i’m hoping they don’t log in and cancel the deletion. snapchat get better security and get an actual helpline besides your bull ‘fill out a form’ customer service because people’s personal information is at risk

TERRIBLE Support Center. A few days ago I was permanently locked out of my account with no warning and with no explanation. I have not violated any guidelines nor do I have any third party apps. I tried contacting Snapchat on every possible social media platform to which they responded: sorry we can’t help you anymore here; go to our support website. So I did. I selected the option of “my account has been locked,” described my situation and was sent a message saying “your account has been permanently locked.” That’s it. Then I tried clicking the “my account has been compromised” option. The same response. There is no other way to contact the support team for personalized help. Only got automated messages and not even an explanation as to why my account was locked. I tried to make a new account but couldn’t because my account is still active technically even though it’s locked so I can’t verify my phone number or email. I have put in a data retrieval request in hopes of getting my memories and friends back but I have not heard back from them yet. Then I will have to delete my account through the support center so I can use my email and phone number to make a new account. Apparently this has happened to a bunch of people recently for no apparent reason. We are livid.

Bugs. Fix the story bug. When I open my profile it just glitches out until you can’t scroll up or down anymore. You can’t tap on any of your private stories, and if you spam tap and somehow manage to open it, you can’t add or remove people from your private story because it just says something went wrong and to check your connection. Yes, I did check my connection, yes I’ve tried this multiple times. The glitching continues down to the bottom of the profile page, which means you also can’t press any of those buttons. Its become pretty annoying, and I’ve gone as far as deleting the app twice in hopes of fixing it. I’ve restarted the app countless times, I’ve restarted my phone, and then I decided to delete the app. Nothing has worked. Another thing, i believe people should be able to delete the AI from their chat feed without buying Snapchat+. A lot of people are creeped out by it. Personally, I don’t have a problem with it but it can say some weird things. Some people like to have it so it shouldn’t completely disappear, but a user should have the ability to delete it on their end.

sos.. there i was thinking everything would be normal, walking down the long seemingly endless path. But when i heard a gun shot , i knew this couldn’t be good. I looked to my left, i looked to my right. Next thing i was running through a dark and sketchy alley. I see an end as in running, where would i go. I stand there, not knowing what to do next as i hear a gun shot fire into the air. It seemed like right behind me. “He's right behind me isn't he,” I said, wanted to break down crying on the concrete floor. As i turn around i see a bug bulky figure. What in the world- What the flip is this. I think to myself. I look at ITS shoes, then i make my way up the figures body eyeing it up and down. Was this really what was causing all the ruckus?! I hurry up and open my phone, that was the only thing i could do. Snapchat was opened , but i noticed , something was off, i went to my bitemoji , there it was the deformed figure standing right in-front of me. This cant be happening. I think to myself. “TAKE ME! TAKE ME! “ I plead. The final thing i heard was a loud gun shot. There i was floating up to heaven as i saw many other people laying on the streets with a bitemoji supposed to be them standing right in-front of them. TAKE AWAYS - Snapchat please change back the bit emojis to how they used to be.

Locked Account. I love Snapchat but like my account got locked for “promoting drugs” but wat really happened was ok so my snap was like full of people and this one person was sending me the same picture and basically it had like what the person sells as in drug the person had a whole shop and I told him I shout u out on my story if u do my temu link but I ignored this guy for months until I needed someone to do my temu link and so I shouted him out on my story and I got a warning but when it came up I didn’t have time to read it cuz when it popped up I had already touched the screen so it went away and I got out of snap went to tik tok for a lil then I went back and i was logged out so I was weirded out by that cuz I didn’t remember logging out so I tried logging in them it told me my account was permanently locked so I tried to Appel it and I got an email saying my “Your Appeal is under review” and sum about keep logging in to check and I kept doing that and now all of a sudden ig I lost my account and I literally had the account for years man all my pics all my conversations man I’m so mad bro I lost al of it 😭😭