AliExpress - Shopping App App Reviews

Terrible. I highly recommend steering clear of aliexpress. Not only are the sellers horrible to deal with both in waiting to send out the item that you have bought, but customer service is a nightmare to deal with if you have to file a dispute. I had just a few transactions and that was enough for me to delete my account and app. Some transactions I had to wait weeks and extend the time or the site would automatically cancel the transaction if the seller didn’t get it out in time. Some just never even bothered to ship your purchased item after a whole month. In the case of the cancelling, refunds were delayed. In the case of actually getting the item, good luck with it coming right or as pictured or described. Trying to reach resolution with sellers are difficult and often delayed with them dragging their feet and trying to run the clock out on your buyer protection period. Then the customer service will be friendly and act as though they are working with you only to close your case and give you a few dollars off and not a full refund when you’ve built a lengthy case with documented photos of what you’ve actually received. Open another case and they’ll close it just as fast again. In my opinion, it seems like an easy way to scam. I’d rather use other platforms seeing that there is some better protection when things do not work out the way they are suppose to. I suggest you do the same. Save the headaches and the time of going in circles to end up with no resolve.

Great Shopping App. Many different items and products that are offered. If you plan on purchase items Please use AliPay, AliExpress will ensure that product(s) that are purchased are as described and shipped in proper form, in quality and customer satisfaction, they will NOT release the monies paid to the Seller/Vendor(s) until the Customer is satisfied with all concerns regarding products purchased and guarantees, and also submit by pressing the CONFIRMS button which is when you as a customer gives AliExpress the go ahead to release the monies to the Seller/Vendor The only problem is that: Many Sellers/Vendor DO NOT include installation instructions and/or Product DIRECTIONS , for some reason I’ve noticed this with a high volume of overseas products. So if you need to have the proper information you will have to asks for this information from the Store you purchased your items from, which I strongly believe should be a Set Standard Procedure by AliExpress also the Shipping Packaging should also Standardized. Overall AliExpress has done a TERRIFIC JOB ensuring that the Customer is being Properly Serviced in mostly all aspects of their overall online shopping experience. Update: AliExpress has picked up there shipping time of products, some stores are now faster by a month or so, good job!!!

They scam US buyers please take these people down!!. Guys please DO NOT buy from AliExpress I have made many disputes to let them know that my items have not arrived and they did not care at all! They told me that I have to return the items and, I’m just like how will I return the items when they did not arrive? and then they told me to show proof that it didn’t arrive and I did do that and they still did not care. They sided with the seller, closed my dispute and completely took my money from me.I also had another issue where I asked for a refund and they emailed me two months ago and promised me a $20 refund with no return because I’m a “valued customer” and they still have not given it to me so I contacted them about it and they proceeded to blame it on me and say it’s my fault that I did not get my refund bc I did not return the item when they literally told me I could get a refund with no return so once again they took my money from me. AliExpress has stolen about $170 from me I will no longer be buying from here again and I encourage you guys not to buy from here either I have also had problems where I have written bad reviews and they deleted them just so no one can see it I’ve also seen other people on the app say that AliExpress sellers are framing them and saying “if you don’t give me a 5 star review we will keep your money from you and not give you your item”which is so ridiculous these AliExpress people are absolutely disgusting.

OK app, but this is because average store shopping became so much worse. There are few things that I definitely don’t appreciate in shopping apps: Item photo pictures one product, but price is for another, different or smallest option. Like showing a set of 64 fishing lures priced 5$. Not until you click and research product options you realise that you had been tricked. For 5$ there is 3-piece set; the one pictured in the posting is 30$. May be it is a common and acceptable trickery in China, but no respectable store should allow it, in my opinion. Every online store must ensure that price shown corresponds to pictured option. Impossible to sort by price for very same product. Multiple sellers offer exactly same thing, at very different prices. Some items on featured sales priced higher than regular price from another vendor. You never sure if you get good or best deal. Takes a lot of time to manually sift through thousands of items. Would be great to have more consistent catalog regardless of seller. Unpredictable (for me) behaviour: sometimes I can add products to shopping cart; sometimes I can only ‘purchase now’ - no shopping card option. Sometimes price in shopping card is different than when I saw and selected it. Then, there are subsets of special offers that you have to select 3 or more… running in parallel with your Shopping Cart and BuyNow items… Confusing and discouraging experience.

Poor Shipping EXTREMELY POOR shipping. i ordered only 2 cheap things at first to see how the shipping would be, it got there in about a week or two which was fine by me. I then ordered 2 more and it happened again, so over time i started buying more stuff, i always looked at reviews first and made sure it was typically approved. Although over time i’ve ordered about 70 dollars of stuff, sometimes clothes or gifts and just yk stuff in general. so i’ve been waiting to get some of these packages for about a month, and now i decided to request refunds for all of my missing items and i’m told it can take up to 20 days until i receive my money. In all honesty i don’t think im gonna get my money back at all, i admit the things i did recieve prior was cute, exactly what i was looking for, and considered good based on how i didn’t pay much at first. This whole thing is dicey because the shipping is completely screwing me over, and i’ve sent in a lot of refunds sl it will most likely seem like im trying to scam them. When i track the order it says it’s delivered, but then it never shows up. My address information is correct so i don’t know how to deal with this. Lastly when you try refunding an item you need to show proof that you never received it, how am i supposed to do that when i never got the package.

I’m always on here. Iv used AliExpress for almost everything. If you didn’t know, I’d you don’t know what the name of the product your trying to find, you can take a pic of it or screen shot a pic from the internet and AliExpress will find it for you. It’s scary accurate. I’d say more accurate and faster than any image reversal app or service out there. Google needs to take notes. As long as you stick with buying items that have sold more than 100 and is above 4.4 rating, you’ll be happy with your purchase. BEWARE of products that have reviews that don’t sound talk about actually using the product. Be suspicious if it only says the item showed up fast or is in broken English, AND if it’s talking about a different product.. Another tip I wish I knew before is that sometimes you’ll come across some items from different sellers with fluctuating prices and shipping. And if you can remember that there are no sells tax on the shipping, you might save a few bucks. If you can follow the tips iv mentioned above. You’ll fall in love with AliExpress! Keep Feathern it with Peace and Love!

Great savings on carbon bicycle parts. I recently started using AliExpress for name brand bicycle parts at a great price. So far I’ve received everything I’ve purchased from this website. Most everything comes from China so there’s an extra wait time to receive stuff. If you use the mobile app you sometimes can save a little extra then using the website. You’ll be amazed how much you can save from buying from China. Lots of things are brand name items and the items that aren’t brand the quality is real good. Most everything you buy in the US comes from Asia anyway. You just cut out the middleman. AliExpress is easy to use. Most all the sellers respond to your questions so you can ask anything before you buy. There English is a little broken so you’ll have to read between the lines. Just be sure to check the sellers feedback before you buy. You’ll want to be sure to buy from a reputable seller with a good history. I’ve purchased a carbon wheel set for $500 where the name brand wheels would cost $2,500. The ride quality is great no complaints. If you do have an issue support will freeze the payment to the seller until the issue is resolved and you have control to release the funds to the seller or get a refund.

Great app/Great sellers. I love the site because I can buy new creative things to keep me inspired for a fraction of the price that I could get anything like it in the US. The prices have gone up since I first started using this site a few years ago, but I still find some wonderful deals. In recent months, shipping speed has really picked up and I am feeling more confident now with ordering from Ali express. They started a new combined shipping thing if you order things from different sellers and I don’t know what the number is on when they combine them. Maybe it’s five or 10? I’m not sure. Anyway, it is faster with combine shipping and really nice to receive everything in one order instead of one teeny packet at a time. The biggest downside of the is, if you don’t have any proof that all the items were not in your packet, they do not want to refund you. This happens periodically for sure. It makes you lose trust in the company because you’re supposed to prove that you didn’t get a certain item. You can’t prove it wasn’t there. I had a couple sellers that worked with me that sent me either the item or a different item if they didn’t have it, even though technically Ali Express wasn’t going to require it and denied my disputes.

Tips to shop with aliexpress. I’ve been shopping with AliExpress for several years now. The app is pretty decent, sometimes it’s a little clunky but it’s easy enough to navigate around on but I wanted to add my two cents on the reality of shopping here. Think of it like many shops all under the umbrella of Aliexpress, like a mall. It’s a portal to all of these shops and it does offer buyer protection but you have to do your due diligence. First, expect slow shipping because the goods have a long way to travel, slowly. Second, don’t spend anything you are unwilling to lose (do your research, some stores are incredibly safe but there are questionable shops). When you get a package, take a video WHILE you open it. This will serve as proof if the item is damaged or missing parts of the order. And finally, communicate your with seller if there is a problem. Many times they will offer to make things right without intervention, but if things lead to a dispute do not close the dispute and/or accept a refund off of AliExpress. Remember, check reviews, look at photos from buyers, and be smart!

It’s okay. Stay aware.. If you love shopping on these kinds of “wish” apps, this is times 100. I’ve bought plenty of stuff from here, it takes a while to get most items, I do stress..a while..and also many of most items are not exactly what is shown, they tend to show nice quality or items in cotton fabric and then you get thin silky type definitely cheaper material etc. so keep in mind, if you’re very strict with high expectations, I don’t know if this shopping app is for you but with the cheap prices, I’d recommend trying it! I have gotten some good deals on jeans and stuff but it’s also very misleading when it shows off coupons as if it’s easy to get and use them, it’s not. Really read the rules because it’s very very specific which is frustrating. Coupons are close to impossible to get, unfortunately. I do feel like they’ve gotten a little better as time has passed, I recently ordered and got my stuff within a week and both items were as shown, I was happy with my order so I guess a huge piece of it really comes down to the seller! This app has a never ending amount of items, the most random items, little gadgets etc. so I love that, I can get hooked for hours!!

Combined Shipping. Shipping has greatly improved! Thank you! I initially liked the combined shipping but lately it has been a nightmare. 1 package, with many items, was lost. Another, with many more items in it, was returned to sender. Both were horrible to deal with. I had to figure out which items were in these (not easy when the Order ID number is the same for every single order (seems is more a customer ID than order ID). I then had to reach every Seller/Store to debate whether my items were coming or not (not likely with lost and returned packages)…. Then had to go thru dispute process for every single item. Then, when trying to re-order everything, sellers raised their prices or things I very much wanted were no longer in stock because of the time it took to resolve shipping issues. I am no longer a fan of combined shipping or, at very least, not a fan of the resolution process for these. I would like to remain a regular AliExpress shopper so I do hope simpler options will be available so these transactions can be as simple as they should be. Thank you for your time.

Very great app!. I was a little skeptical about Aliexpress before i started buying, but let me tell you, Aliexpress is definitely worth a try! Now most of the sellers on Aliexpress are from China or out of country, so i would not go to them if you need your package in a speedy fast hurry, but if your just a heavy shopper like me and forget you buy things when you buy them (lol) packages are always a surprise! on most orders, the estimated shipping say around 89 days, but so far i have placed 14 orders in the past week or 2, and three of them have come in wayyyy before estimated delivery. I really like their cart feature, where you can buy one item at a time, or select only the items you want to buy in that purchase. i find it very convenient because on most apps you have to place orders altogether, but with Aliexpress you can pick and choose which items you want to buy. They have feeds where you can check out other people’s reviews about other products, based on the things you’ve liked, wishlisted, added to your cart, or searched up which, to me, is a very nice concept. Everything is priced so well and reasonably just watch out for shipping costs lol. Overall the app is great and i definitely recommend to most <3

Sometimes confusing. There are a lot of sales and the discount coupons are very confusing. I collect a lot of points but don’t use them too much. You never know if you have the one for the store you want. I usually just don’t buy things because of that. The coupon plus a 0.01 sales items appear to start at 2 AM here. Needless to say I never get any of them. I guess they aren’t meant for the customers on the east coast or mid western states of the US. It’s the middle of the night here. There is also a problem with items advertising one thing and when you get to the page it’s three or 4 times more expensive for that item. You get a much smaller , scaled down item for the advertised price. Also they will call it cashmere and then when you get to the site and check the specs it says polyester. So I don’t buy that either. That’s illegal in the US. It’s called bait and switch. I’ll go find it elsewhere. It may cost a little bit more but I know for sure what I’m getting. When I find a good place that has quality items for a good price I tend to stick with that store. They may cost a few dollars more but I know they are a reputable store and I won’t get junk, it will be something I can use or give as a gift. I have bought some very nice things on the app

this app is garbage. pure GARBAGE. i added about 15 items onto my list and pretty much all of them had the new user bonus. i figured i would buy them all at once but the new user coupon stopped me from doing so. so instead, i tried to buy just one item with the new user bonus, like it said. it wouldn’t let me at first bc the total was less than 20 on apple pay so i just used my card which i guess messed it up somehow and then i went back and some of the items became full priced, but some still had the bonus. i tried doing everything in my cart again but it didn’t work so i just bought another item with the new user bonus. i used apply pay for this item and it cancelled both order because they both had the new user bonus. now it won’t let me buy ANYTHING bc of security reasons when it’s really just a problem with the coupon. this stuff takes months to arrive and i’d like to get it done but i haven’t even been refunded for two purchases and i can’t buy anything until those purchases have been refunded or i can get rid of the new user coupon which isn’t even able to be rid of i don’t know how to use it and it’s getting annoying pls i want my 38 cents back and just to order some stationary before valentine’s day i’m not even that mad i just want to buy my stationary pls help

Tamara Himes orders. My hoodies were all nice i worry two may be small but I won’t know till Christmas. Nightgown was to small and not what I order style was wrong so I got refund. Pokémon tin I never got ask for refund cause box of cards were open bent were smashed they had moisture in the wrap. I ask for tin with refund and you only gave me some of my money back instead of making my order right by sending the tins I ordered these were gifts . The book and tins w/cards were for my boys. I still needed to order 5 books . But after this I won’t try your sights are to small you can’t really make out what your getting but my order even said with tin box so you should of sent me the 3 boxes not some of my money. The ornaments I thought were figures not flat plastic it didn’t state that on sight. I ask for refund and got it. Your dispute doesn’t give you the option to say you got wrong thing would like it fixed with the right thing . I spent over $200 with all my orders. Very happy with the shirts I recieved . But still waiting on two tee shirts and a hoodie and siren figures . Pokemon was your mistake and I’m out cause you chose to only send some of my money instead of sending me what I ordered I never got the tin w/cards they were what my boys ask for I can’t find them in the stores there sold out. The hoodies were the only thing that were like what that showed. I was only told this shipped I got the stuff before I was notified where it was got up date 4 days after recieved.

Please read this review :(. This is unreliable, I lost so much money from stores not refunding like they promised.. l lost at least $200 total. A SELLER canceled my order of $112.. and when I tried to open a dispute the highest refund I could request was $16!!!!. so I canceled dispute and decided to wait the 48 days to try to get a full refund.. The seller has ignored every attempt I’ve made to reach out the them.. I’m still not sure what’s going to happen with my money.. I’m hoping for the best. I’ve super patient, and I have ordered A LOT from here.. I’m hoping for better future experiences but I’m super disappointed and overall feel let down. The prices are going up too, which doesn’t make sense for a lot of the items.. They are honestly about to lose my business unless something changes. Here is how AliExpress works. They have different “sellers” and “shops” that sell items, nothing is 100% guaranteed.. it really is a gamble with your money because there’s some stores that have fake reviews, and some of the sellers that I’ve come across seem like they try to scam you or trick you so they get money and you’re left trying to figure out how to get your money back.

Sometimes really good. Sometimes a nightmare.. There were technical glitches in the platform that prevented me from seeing how to return items. My dispute page was just blank. I spent several hours with somewhere around 10+ customer service agents trying to deal with it. Customer service specifically told me NOT TO SEND THE ITEMS BACK UNTIL DISPUTE ERROR WAS FIXED. Even wrote in before my dispute time was up but the dispute time elapsed before the issue was fixed. Every single time, I was told they understood my issue and I deserved a refund and that they forwarded it to higher resolution team and then every single time the higher resolution team just wrote back saying that I didn’t get my refund because I didn’t send the items back. Often times there are major translational Issues. Be very careful about buying anything expensive. Multiple sellers falsely advertise. For instance, I bought string lights that show animations in the video for the item but then when they showed up there were no animations (like fading etc). I messaged the same seller before I purchased and asked if the wire was copper or silver because the description said copper and sometimes it changes depending on supply. The seller said the color was copper and then the lights showed up with silver wire.

Awesome Sauce. I highly recommend this app for anyone interested in getting quality items for a fraction of the price. Wonderful experience. If you are worried because the company is in China, you are most likely propagandized and indoctrinated beyond repair. Lol. Quite frankly, I was also. That’s what the United States education/indoctrination system does for you. It tells you stuff like China is a communist Third World country, that’s just not true. They would buy and sell the United States five times over and they managed to pull almost 1,000,000,000 people out of poverty. You don’t borrow money from people who are broker than you are. The fact that we are in debt to China trillions of dollars should tell you everything you need to know. This application has changed my life. I have been able to sustain a decent business by buying quality products at a reasonable price and then reselling them here in the United States.I highly recommend, as I said, anybody who’s interested in upgrading their lifestyle by starting a new business or if you’re interested in doing some shopping for quality products.

Great Deals, great Products, great prices!. I’ve been with AliExpress for many years, I’ve made thousands of small purchases and only had a few minor issues, which were resolved right away with refund, partial refund or exchange! I still shop here and still find great items!! Shipping times have improved very much, doesn’t take months anymore as it used to be, now it’s only 2-3 weeks! Of course it all depends on which store I buy from! Always check the reviews before purchasing, always check % of positive feedback from buyers! Never buy under 95%, lower numbers means not trustworthy! But then we all learn the hard way, so did I!! I’ve purchased clothes, which is hard to do because the material is hard to tell in a picture! Blouses are usual very thin material, not worth the money, BUT the lined leggings were worth every Penny!! Make sure you hand measure your body and don’t guess!! Compare items from here with google, certain things might be cheaper there, mostly not! Craft items are much cheaper here, Delica beads here are NOT Delica beads… I purchased some and was disappointed! Only 15/0 seedbeads were ok. As small as they were, a size 10 needle still fit through! Enjoy your purchases… live and learn what’s worth your money! Just always read the REVIEWS and learn from other people’s mistakes!

Pathetic. I am giving this app and company only 2 stars because AliExpress services does not help you with any of the disputes that you may have with sellers, and it takes the sellers forever just to get back to you if they even care about getting back to you. AliExpress company does have a lot of products for sale but when it comes time to purchase a item and the sellers take your money with no problem but, when it comes to the refund of it back to you when you don’t receive the item it can become very problematic to the point that you may have no choice but to call the authorities in the country in which you are having the problem, the biggest thing that AliExpress needs to fix in my opinion is the way and speed the cancellation of an item works and being able to remove or delete the items from your “ to be paid “ list my opinion is that AliExpress needs to become a lot faster when it comes to helping people with disputes and forcing the sellers to refund money faster, along with updating the ability to remove items from the - to be paid for - list if you no longer desire it, but the biggest thing I would like to be able to see changed is the ability to see all of my past purchases on a separate list so if I want to buy it again then I can find it easier

Biggest crooks on the App Store. I ordered a few hundred dollars worth of stuff. A few days later, I immediately saw that my purchase was shipped to California and I live at the edge of the East Coast—I’ll let you guess the state. I reached out to the seller and they denied it. We went back and forth sharing pics and tracking until I filed a complaint which took Aliexpress forever to even read the details of the case because this went on for two weeks and before they asked me for screenshots I had already submitted twice. A long while afterwards, I discovered my identity was stolen and my card info used. I contacted the company to tell them the charges on my account were fraudulent and I was going to report my cards as stolen. When I did so, I got new cards and tried to give the company another chance. This was December when my info was used and I’ve submitted countless appeals and verification requests to prove I am the owner of the cards:sending photo ID, bank states, pics of the cards, my banks’ judgements, and police reports and they still won’t unrestricted my account. They are the most incompetent company I’ve come across. The worst customer service teams. All they do is lie to end the conversation. One star is too good for these con artists. They protect their scammers better than clients. They are a disgusting company who has never reached out to me or my bankers.

Great site good priducts awesome service. Since using the same, I have had no issues at but one item and 2 delays in only 1 month out of over a year w them. everything has come in relatively on time if not at the minimum and compensation has always been on point based on there information. Only issue is packaging potential being a fixable area to critique on but still. 99% of all sales are and were good or great. The few issues resolved fast, refunds or otherwise. Customer service is set up very clean. The point program helps but it is crappy you can’t use a % or all of it ever . It’s only $1 max 1pt= 1penny but it adds fast. Plus amazing sales pop up and I noticed in cart it categorizes based off shipping cost items or $10+ free shipping items , so definitely watch that and look at the 1000+ item u want for best price and to find the ones w free shipping if needed or visaversa. But I love it im addicted. Mainly pins and silly merch but they have slot of needs to get in life not just wants but I love my silly sonic/mario/aliceinwonderland games or cartoon stuff. Atleast try it especially if you shop for family or friends gifts and want options plus verity w great deals Ps 18+ stuff for those wanting toys that are trustworthy. Read options w refund returns first too

Good but not great. Some products quality are questionable in the picture they look that it will be a great product but when you get it you could see that the material are very cheap and very bad quality. Another point is that when you try to return items some time is very difficult to get ur money back especially if you got something that u think is going to fit some where and if the item is doesn’t fit where you think it was going to fit , the seller don’t want to get it back it happens to me 3 times in another web-side they don’t have that problem they just want the item back no question asked you guys want to know why I want to return it the size of here I thought it was going to fit even want the brand of the place where you try to fit it to me it doesn’t make any send. the last the package some time looks like some one opened and your missing items in ur order and when you try to get ur money back because it didn’t come your app wants me to take a foto of the product that I never got it doesn’t make any sense how I am going to take a picture of something that I don’t have so there is no way to get ur money back because ur app doesn’t let you go to the next step because it needs a picture AGAIN OF SOMETHING THAT I DON’T HAVE IT DOESN’T MAKE ANY SENSE . Hopping that u could resolve this issues so I could order all my thinks with you instead of getting stuff from other websites Thank you

TERRIBLE. I never got my order, when it said delivered! Instead of going off on the app, I asked for a refund and I ordered 3 things. And I got a refund for one of them and the rest I didn’t get a refund for, they didn’t have a reason! I hate this app with my whole life! I’m not describing this for anybody I hate this app. I hate it. One of my friends got the app and I’m going to tell herto delete it because I don’t want her to get scammed as well. This is the worst thing ever. As my friend being my best friend, I do not want her to go through what I went through this is terrible. I don’t describe this for anybody except for my enemies just kidding. I’m not joking about this happening and if I was, I would be a terrible person. I got this description from one of my friends saying how she saw the app on TikTok and we both downloaded it and we both got scammed and she hasn’t told about her story but I thought I should tell mine mine because I don’t want anybody to get scared for their money and also Stanley that they’ve been saying is 33 $.99 they’re actually more expensive than any other place and the Stanley Stephen Singer for 99 $.33 but I’ve been looking forward to our actually 21 19 and over. I am so tired I’ve been scrolling through this app saying I love this. I love this but never mind. I have a trauma about this app.

AliExpress has come a long way. I first bought from AliExpress about 12 years ago. I bought, what I thought, was a bikini for a large adult. What I received was a bikini for a maybe a 7 year old. I even double checked to see if I may have chosen the wrong category and size but nope, they showed “woman’s large”. From that day, I never bought from them until fast forward to last year when my nieces (30 and 23, respectively) showed me things that they bought through AliExpress and I was taken back by the amazing quality and the sizes were just as my nieces wanted and ordered. I said “Oh what the heck, let me give them another opportunity.” And I have not been disappointed since I made that decision. Granted, the shipping is a wee bit longer than one might want it to be but come on, you also have to consider it’s coming from the other side of the planet (my nieces are in Chile and I’m in the USA). So fair is fair. They are doing a good job in delivering in decent times. So kudos to AliExpress for putting attention to all departments (quality, customer service, availability, shipping, etc). You regained a loyal customer :)

Do your research but great venders are available. I’ve been shopping with Ali for over 8 years and I’ve had some bad experiences but very few. I’ve gotten great vendors to do business with!! Do your research and don’t just look for the best pictures especially when it comes to beauty products!!! A lot of the pictures are circulating from different websites and they are misleading!! You can ask for samples but that definitely doesn’t always mean you’re going to get that product they sent. Read the last few months of reviews and check out the pictures on that particular vendor. They always ask you to take a picture of the product and upload it so they can get a really great review and it drives business their way!! This is also a way to get some of your money back a few bucks like 20-30 dollars for your review and pictures. If you don’t like the product let them know immediately and try to work things out without having to file a dispute. Reason why, simply put you’re most likely going to be back and forth and if you don’t have sold proof that the product is bad or the company has a reputation for selling bad product you’re not gonna win that dispute and if you do it’s not gonna be what you paid for that product. Communication is everything, so is humility! Thanks

Obsessed. Very reliable. I shop from this app at least twice a month. I’ve purchased just about everything from here from face products to jewelry and electronics to shoes and sweaters. I have just 3 complaints. 1) The gold coins I’ve spent several months collecting have so far been useless. They’re exchangeable for coupons (like $2 off $15+ orders) good for very select stores (not all). Basically, 13% off, which isn’t bad at all except that in the 3 or 4 years I’ve been a very active member, I’ve only used a coin-exchanged coupon like twice. 2) Very limited penny deals in exchange for x-number of gold coins are available every 24 hours. If you’re on the west coast, that’s at midnight. For me on the east coast, it’s at 3am. The one time I tried playing the penny deal, the second it struck 3am, everything was sold out before anyone could count to two. 3) The freebies the sellers advertise, anyone can apply for them and just once from two different offers so you can’t submit a request more than once for one item and you can’t submit more than two requests a day. I have been a member for more than 5 years and have not won anything from AliExpress.

Terrible customer service. I ordered some merchandise in February and I guess I had forgot to put in the address number, which on my part was my fault, but they did not know until the package came to the US in March, so they returned it to the sender. Then since then the Corona Virus was starting to appear in the US, my seller couldn’t ship the package back to me for some time. I asked for updates every month, because I ordered some other things from China from other apps and they came in. I later asked for a refund in the beginning of June because I no longe wanted the merchandise and the seller kept telling me she will talk to the courier. Then she wouldn’t get back to me and when she did she told me I will get the refund when the merchandise is returned to them, but my tracking said it was returned to the sender back in April, so I asked her to clarify again. Every time I kept asking for her to update me she said she would check but i never got an answer. Now it is almost August, so this has been ongoing since the beginning of 2020. Then I tried to contact customer service but they don’t have any live people, only bots and they don’t even have a number that I can call for help. So I can’t even contact Ali express but only the seller who is not satisfying my customer service in any way. This was the first time I ordered on Ali express and definitely the last time.

Aliexpress need english spoken customer service. I can’t even count the many times. I ordered something from AliExpress and did not get it or it came broken or it did not work and it was a hassle to fight for my money back. Yes, things are cheap pricewise and also the things you buy from there are cheap too, but some makes sense with the price. but it’s frustrating when it says you can return anything but they make it a big deal or it says it’s on its way but it never gets to you and they want you to send proof that it’s not theirs like how can I send proof that I didn’t receive it and when you send them proof from the mail post office with their phony tracking number they say does not exist. And then finally, I have to get with my credit card company follow dispute for back charge and hope that I can get my money back. when I try to get a hold of somebody from AliExpress, it’s very very very difficult to get a hold of somebody and everything my messages no phone because it cannot speak English and they use Google translate. A agent told me straight up they use Google Translate, and then there’s miscommunication because words that we use Translate to something they don’t understand, and vice versa. Fortunately enough AliExpress sellers are so dumb and unorganized so I always get my money back. Finally, I would say to anybody think about getting AliExpress and this phony ratings to please think about it and not buy anything from AliExpress.

Get amazing things for less price. After my legs giving out on me and having to go on state disability, I have found using this site I can still get things that are nice and work at a fraction of the cost if got it locally in my area or online. Surprised at things can get, original or copies. When $ is tight you do what got to and this site doesn’t let me down. Gotten things didn’t think would ever get even when worked and made good $ then to but now even with my low pay I can still find things that would normally cost few hundred here for well under 100 on this site sometimes under 50 and its just what would had gotten if bought it in the stores here. Yes you may have to wait for customs etc for the mail to get to you. But I’ll wait a month to get a item in mail to save me $100 or at times a lot more for a item I always wanted. Love to support my local area but I got to live in my means and still want nice things or things to help me move around since paralyzed now. Can’t go wrong with this site. Hasn’t done me wrong in last few years used it. Only had to ask for refund once and like the shipping to you it did take some time but I got my $ back and I was happy in the end.

BEWARE - got scammed.. Never had this problem tell recently but I deicded to use a Visa Gift card that someone gifted me and they took ALL OF my money on it and it was 30$ and the order never even went through. There is no way to reach customer support. Not even a e-mail to phone number. I never get my money and its been over 30 days and Visa wont refund me either. Ill never use a gift card on there again and probably wont use the app again cause of being scammed out of 30$. They took every last penny of it. I’m very dissapointed because the items I have recieved from past orders where mostly nice and inexpensive. I highly suggest to never use gift cards and be cautious with any card you may use. Check to make sure there are a lot of rating’s associated with the item you want to purchase and a lot of items sold by that seller. I go with at least 500 sold and 10 of more ratings and the review’s are good. Mosf of the cloths they sell on there are very small for the size posted. A large should actually be a small or x small. The size say a small if its a small but the sizes are very small for that size and just run very small. Cotton shrinks quickly and then the size’s run a size or two even smaller then it originally. So ive had to donate cloths cause of this and gave some to my son.

Very impressed. I’ve heard some horror stories about different overseas sellers/companies like these , But I’m really impressed with this company , I’ve ordered many things since last November 2022 when I thought I’d give this company a try , I bought a range of different things during holiday season from make up to shoes as gifts and I have always gotten the packages either ahead of time or when it was expected, I’ve never had any problems , I only had one issue with a seller , I never got the item , the seller wasn’t really responding to my messages , but AliExpress stepped in and I got my refund ASAP, So this company does look out for their customers, That to me is very big when it comes to shopping online , cos no one wants a hassle when spending money and buying online . The prices are great ! Can really save money , the products ( I’ve ordered) are true to description, they are not knock offs , the make ups I’ve bought have always been factory sealed, There are a lot of stuff you can’t find in the states that you can order on this APP, Plus they are a ton cheaper in cost if you do find them being sold in the states . Delivery time is great , I’ve always gotten my orders way ahead of expected delivery time , and they are always having sales , or sales events etc , you can save money.

Has not Disappointed Thus Far. I’m not exactly sure what brought me to this site, but ironically, I already had an account. Allegedly I ordered something years ago. All I can say is that this site may have not been up to par back then, but it certainly is now! I have ordered many different things, some being rare items or a specialty part for an item I already owned, and I am not only impressed by the fact that this site had everything I needed, but it was, hands-down, the best price I was able to find on the Internet. I was definitely a little leery because it just seemed too good to be true, but I just posted my first review for a purchase because I really had to give credit where it was deserved. Out of all of the things I ordered, they were all received in a timely manner, and they were exactly as advertised, in some cases even better than I expected. I cannot say enough good things about the site- unlike TikTok that lost four out of five orders and I had to dispute the charges on my credit card, everything I ordered through AliExpress, I received.

Aliexpress was amazing until…. I have been a customer for years. I love the variety of things I can get for a reasonable price on here. I very rarely have issues, and when I do, Aliexpress has been good about giving refunds… until this latest time. I was literally told by the store I bought an item from to file for a refund because they forgot to pack one of the items I ordered. I have now been denied for a refund THREE times, despite providing the messages from the seller. This is extremely frustrating for me, as it seems they are not even reading why I want this refund as I have admission from the seller provided to them. The fact that this has become such a fight is making me weary of placing more orders. I should not have to put this much time into $3+ worth of product. Aliexpress needs to improve their customer service dramatically, or they’ll lose me as a customer, and I’m sure many others. EDIT: I finally got my money back. I’m a bit annoyed I had to dispute it so many times when I had solid evidence, but at least it’s over now. EDIT 2: I’ve changed my review to 5 stars, as they have greatly improved their return system. As I’m a customer who orders frequently and almost never returns, they’ve made my recent return instantly accepted as such. Great improvement!

Ordering from AE for around 10 years!. I’ve been ordering for over close to a decade and each time has been a wonderful experience. Any issues are usually cleared up by seller fast and without much fuss. Only had a few orders that were ridiculous and tiny such as stationery ephemera but that accounts for maybe 3 of thousands of items. I have no hesitation now to place orders, but do be sure to read the reviews. Sometimes you miss details that were overlooked or extra images were not shown on the listing. Huge tip: call your bank and do a prior authorization on this site so they don’t flag and refuse orders and or close your account down. I had to verify each order I had made that first time and then place a standing order so now it is no issue at all to place orders at all times. Tracking is impressive with alerts of shipping, customs, eta for delivery and when it’s at the home sorting facility that will make final delivery plus a delivery confirmation on the app and in an email. Tip 2…. Always follow stores you like to get an additional dollar off an order and to add coupons. There are often buy $x amount and get free shipping and buy increments and get $1-20 off orders. Use that to save even more. I try to get the items with free shipping first choice but will go to a seller that offers free shipping when I reached a $12-26 purchase threshold.

Well Designed App But Beware of Auto-Delivery Cancellations. Have been using it for the past few months. It is a good app and people who did the app and control did a good job of ensuring fair payment and dispute refund. However, as with all similar app, control always have to be maintained on the vendors for authenticity of the products and product functionality. Hope this will always be up kept up to preserve the standard and usefulness of the app. I also experienced a couple of times after ordering and payment done at a good advertising promotional price had having the delivery turned down by AliExpress. Clearly a case of not using sincere and genuine vendors and AilExpress certainly failed managing them. Though I got my money back but I wasted two weeks or more of waiting time and got delayed in my project delivery ! And, recently I did communicate to AliExpress for investigation into a what seems maybe a “bogus” sales vendor whom have cancelled my purchases on three separate occasions a few days or a couple of weeks after accepting these purchases and payments. But, AliExpress has not got back to me since. Hope they will respond.

Easy Shopping, Wide Selection, Phenomenal Deals. Very convenient and easy to use app. I’ve used it for about 7 years for cheap accessories, small things like earring backs, synthetic wigs, plush from my favorite series, and more. The deals are phenomenal, and the jewelry quality has always been good, often better than or just as good as costume jewelry at popular American stores (Charlotte Russe, Forever 21, Claires) for a fraction of the price. The lack of additional shipping charges on most items makes it even better, and sometimes purchasing via the app instead of the website yields additional discounts. For example, I made 7 jewelry purchases totaling $16 and it got me 5 necklaces, 3 chokers, 2 pairs of earrings, and an elaborate two piece ring. Many items also have picture reviews from customers, and you can ask questions directly to vendors to make sure you're getting what you think you are. 5/5 I would definitely recommend. (Note that it is wholesale from China so 4 weeks to arrive is typical (though it’s faster or slower in some cases); see the est arrival date for each item before purchasing)

Mix reviews. I enjoyed browsing in this store, i like that you can search anything on this website by just loading of the picture of what you are looking for…that’s a very convenient to search…i have ordered a dress to try the quality of the items so far with my first order i was very disappointed,my point is the seller posted a picture of a dress then put a note a the bottom saying products may slightly different from the picture so I expected its a little different from the color or something, but the truth is,it was complete different clothes is what they are sending you with a poor quality materials too,i hope they will use there own products pictures instead of putting good looking picture to trick buyers, and that may lead to loose buyers from aliExpress just because of the sellers like them… But for the good news not my second ordered i was happy and satisfied,my items came like same as the photo and better what I expected too…fast delivery too… Overall buying in AliExpress is just like gambling though…some are good quality some a junk. The question is when are you going to receive good quality or a junk???

Get rid of the confusion. I like shopping on the website… It has a lot of variety and great prices and good products. However, if you try to track an order or look for an order or have to return order the orders detail page is atrocious. It’s so confusing I needed to return about five things and wasted $70 because it was so confusing I could not find the item I needed to return. They group items together but they don’t display all the items that were purchased. So I had to open every single picture ( non of the pictures was of my item) in order to locate the exact item I was looking for. But bc I ordered similar items (bras, stockings, panties, garter belts)! Black and red only. I was in tears trying to make sense if which was which from what company bc there are no tags on the product except size tags I could figure out which item was going to this store for a return and which item was going to that store for a return. Please make it simpler to track orders. But I love the variety and prices soooo much that I still put up with the confusion I just have to make the orders the very small and spaced out

Genuinely not worth it.. Let me start off by saying I used to LOVE AliExpress. AliExpress was like my Roman Empire, because temu got expensive and came out with a 30$ minimum order. I used to order on AliExpress daily, and I was just trying to login to AliExpress on my laptop. I download it, and it immediately closes on me. Weird. I open it back up and it closes on me a 2nd time. Maybe it’s just glitchy? Open it again a 3rd time and it closes on me. I end up deleting the app because it was useless but when I deleted it, it wasn’t gone from the taskbar. It wouldn’t go away and I had to force it out by pressing a button I (forgot was called )😭 but anyways after that I was just playing papas pizzeria when all of a sudden it says that my laptop has been scanned? FYI papas pizzeria game has never done this to me before so I know it must’ve been something from AliExpress. It gave me the creeps but I didn’t press on the notification, and after that I receive another notification that I need to press this button to get rid of all the viruses? Like …. definitely not creepy at all/j . But I didn’t press on it. Searched it up later and saw that it happens to many other people and if you press on it you could potentially get your credit card info stolen. Please do not download this app, I don’t care if your broke and want the 3 items for 0.99 it’s not worth it. Period.

Love AliExpress. Update 12/23: Shipment tracking is horrible. Items consistently show as delivered in one location and undelivered in another. What do we believe? And how can we know when to report a missing package? AliExpress has many sellers who sell exactly what is shown. Some sellers do not and they represent products poorly. The app need A LOT of work and is not very intuitive for the user, especially when you need to return or go through their 'dispute' process. And the tracking updates are awful. I have had several experiences where sellers simply do not ship a paid for item and instead of sending it when you ask for replacement they just refund money. I am happy they refund, but I did not make a purchase so that someone else can make interest on my money while I get nothing in return! Again...tracking is HORRIBLE!!!! My shipment often show they are in my US city. If they were I would not be STILL WAITING for delivery an ENTIRE MONTH LATER!! Aliexpress needs to shape up. I have been ordering from Temu who actually has excellent tracking and they have consistently gotten all my products to me! Also, Temu refund process is easy and fast. No waiting for a 'judgement'. Aliexpress is like going to a court where you are assumed guilty immediately. How is a customer supposed to show photo evidence of something they did not receive!? But that's what is asked of customer no matter circumstances. 😡

Really Decent App. I have tried several different apps such as this one and this is my favorite. So far I really haven’t had trouble any except you must learn to be very patient with the shipping time. I have received everything as I ordered and as stated. My advice to anyone who is ordering is to Read The Specifications Always and Reviews Carefully. Also make sure the photos are of Real People in the Reviews because some of them are the store owners. Just Read and the same item might be cheaper with another seller but check the store out and look at the shipping cost. Check sizes and dimensions for your own understanding of accuracy. Also understand on clothes that the Chinese are much smaller people so most clothing runs much smaller. What is nice about this app is You Can Ask the sellers questions about the products if you have any concerns and they will answer you. Overall I think this app deserves a 5 star rating. Just remember so many people are ordering from these apps now that their postal system is not as efficient as ours. Be understanding of this and except to wait at least 30 days for your order.

Be diligent in your research. The old saying is true that if it seems too good to be true then usually it is. I have doubt that this app is no exception. There are a few things that I have received and found them to be a good bargain. But oftentimes in order to get decent items, you’re paying close to what you would in a store near you. I’ve found that often times companies will take pictures very close up to an object to make it appear larger than it is so when you receive it you are really aggravated that it is so small. No wonder it was so cheap. And finally, I’ve found that there are shops you must watch out for because they have marketed something as theirs only to find out they have stolen it from another artist in another part of the world and there’s not a whole lot that can be done about it. But I can’t help but laugh at the USA when they outsource their products to make a bigger profit because all they have done is given the opponent their secrets and they just produce it under their name and make them a competitor. I used to like this app but I’m not near as fond of it as I once was. Also, I’ve had to file a lot more disputes because of either not getting something or getting a defective product. Finally, the shipping has become much more expensive in the past six months. You have to be careful of that now. So it is what it is and you get what you pay for in the long run.

Unfulfilled promises. I’ve been ordering from AliExpress for about a year. The first order of one high price item ($70+) was great. The second order of a few small items was great. But with each new order, there is less communication. I have had to reorder identical products from a different online retailer multiple times because the AliExpress order appears to be lost. As of this moment, more than half the orders I have pending have been sitting at a local delivery center without any further updates for more than six days. As these are Choice items, I will supposedly receive a refund if they take longer than 30 days to arrive. In the past the item is in transit and then gets stuck somewhere for over three weeks, then magically starts to move again on day 29 or 30. It gets delivered by day 31 or 32 so the refund for the delay is denied. I’ll receive coupons for some of the delayed items but only for the first 1-2 days despite the item being delayed for a much longer timeframe. I’m never notified of the delay or new anticipated delivery date; the coupon notification just shows up in my email. That’s how I find out. I have never been able to utilize these coupons either. While the prices make this an excellent solution for holiday and birthday shopping, it’s getting to the point where I should not bother as it’s too stressful and complicated to worry over every single purchase.

My favorite app!. I LOVE AliExpress! When I come across anything I like on other shopping sites, I always check AliExpress and usually find the same item or something so similar that any difference(s) is so minor that it’s unimportant. And the items on AE’s app are usually a far better price. I’m a visual artist and crafter and, if I can wait out the delivery time (which is sometimes only 2-4 weeks, but usually 1-1/2 to 2 months), I’ve found countless fabulous deals on supplies, tools, even DIY project kits. I’ve also been able to create an awesome wardrobe of stylish, cutting-edge clothing, shoes, accessories and costume jewelry, for remarkably affordable prices. I really needed to fashionably express myself after turning 40 and going through a divorce a few years back, and have been able to do so without wasting my money on fast fashion, fads or boring “middle-aged lady” clothes. They have “middle-aged lady” clothes if that’s what you want, but the possibilities are endless. And the app is so user-friendly. I’m getting married again (to someone wonderful this time) and have even found and purchased my exquisite, perfectly made wedding gown and reception dress, plus shoes and accessories as well as many of our decorative elements, on the AliExpress app. I can’t recommend this app highly enough. I love love love it!

This Is The Source. I used to use another app to purchase a host of items but specifically for clothes (lingerie) for my significant other. While looking for a unique style outfit at a better price then what I found it for at a major primary Internet Retailer I stumbled upon this App. Not only did multiple stores offer it for significantly less then anyplace else, by accident while browsing the app I came across various items and gear that I could use for work. I immediately downloaded the app and purchased some Cutting Edge Tech items for work at 1/3 of the price point I was paying from my primary sources. It was the same brands, the same product, the same quality devices. They installed the same and we were able to have direct contact with the manufacturer!! It was a game changer for my company. At the price here I ended up with three units instead of one units. I eventually was able to outfit all of my company vehicles with the Same Thermal Imaging Systems. By doing this I was able to gain an advantage during our escort convoys and it has without a doubt saved lives in the long run by giving them better situational awareness and the ability to spot potential trouble ahead take initiative and control, turn the element of surprise and or avoid issues. Best App I every found and I use it weekly for all kinds of purchase activities from Aardvarks to Zebras type can find it all here at game changing prices.

Ash. You do not even receive most of the merchandise you order and then they don’t refund you or give you any merchandise in replace of your original order. They mix up orders all of the time. I received a bunch of plastic pieces for some one named, Rosa, and paid $91 USD for 6, 5-piece sets of lingerie. I never received them.. the seller refused to admit to the mistake and just stole my money, instead and ALIEXPRESS PROMISED that would not happen and they promised that it would be taken care of, needless to say, it was not. What they are doing is illegal. The store, “VARSBABY”…just stole my money, no refund, no merchandise. It took 6 months just to receive the plastic pieces of “Rosa’s”. I uploaded evidence of the original shipping label, the US LABEL AND THE PLASTIC PIECES. ALIEXPRESS JUST STEALS YOUR MONEY AND DOESNT SEND YOU YOUR ORDER AT ALL!!!! This has happened about 7-10 times now to me. I will never buy on here or especially from the Chinese sweatshops EVER again. What you do end up receiving? It is normally broken and they refuse to refund you in that scenario, also. They put you in touch with a robot who does not have the ability to communicate until you beg to speak to some one alive..and then they lie to as well and tell you you’ll get the merchandise or refund but you do not. Don’t count on any thing that you order coming before a 6 month time frame, either!

Gotta watch these guys....... I’ll try to make a long story short yes it is a great place to shop they do have everything if you can come in contact with the right seller and not have to use customer service, my seller did not communicate so I had to use customer service they are responsive and they are very nice to work with but in a nice roundabout way they have the sellers back making you think that they have your back but they do not I got screwed on something that was Supposed to take 12 to 20 days for delivery took 60 days Telling me to keep waiting patiently they ran me out of purchase protection time so I could not get a refund and the seller got paid quickly if something is not available it will not tell you but they will take your money and you will be waiting for your item that does not exist the only way you will know is if you ask them if it’s available I ordered the same parts from Allabiba And got them in 3 days Bear in mind I also had no tracking information other than order has shipped and they could not tell me where my package was or should I say wouldn’t tell me so don’t think customer service has your back in that situation in a dispute refund situation because they do not they will milk it until purchase protection runs out and then say sorry

Good app but.... It’s a great app and a great place to shop but not all sellers are cooperative. I just had a seller June electronicity/Junnuo tech. Store took their time getting back to me and was slowly helping me. It was like they were stretching the return limit so you’d end up with a faulty product. Then after I told them what was wrong and sent a video of the obnoxious noise it was making. They told me that “ it’s a normal sound my friend” which wasn’t supposed to sound like that at all, so they will give faulty advice as well. Very sneaky and unscrupulous. Many other seller have done the same or had another tactic. But I had no idea that 15days after you get product there’s no return etc. the seller was being politely unhelpful and ended up with a brand new product that runs like it is 15yrs old. They wouldn’t help and was being childish. This was just my last mishap with a seller I’ve lost so much money on this site it’s sad. I would highly recommend only buying once and a while when they have better prices or sales. But I would suggest you just go to eBay cause same sellers but they have to follow American rules and policies. So be very careful there are good sellers that don’t try to trick you but there are very unscrupulous sellers on this site as I imagine they did this to just me I’m sure they tricked others as well. I usually compare prices then if I have to order from here I will but typically go elsewhere.

NEVER Will Purchase From Them Again. I was purchasing loads of products from AliExpress before I realized there are multiple problems with about 75% of the orders you receive. But what completely ruined it for me is when I was very clearly scammed by a seller. The seller had two stores from which I ordered 4 products from one store and two from another. They switched the tracking numbers so it appeared as if I received all my orders when in reality I received only four and the other two the seller pocketed my money. When I questioned the seller after the false delivery, they promised to ship my items asap as “production” had just been finished on them. I applied for a refund with AliExpress having proof with the sellers own words that they never shipped what I ordered and I was DENIED. I attempted my first ever chargeback and was denied because AliExpress sent the false tracking number as proof of delivery. Finally, I contacted AliExpress again and talked to a representative that agreed with me that I had been scammed and I would have an answer in 48hrs. I then received an email stating because I had filed a chargeback that they wouldn’t help me. AliExpress in every way does anything in its power to NOT help you get your money back. I’ve had orders arrive completely smashed and they pretty much tell you you’re stuck with it unless you want to pay shipping to return it. What a joke of a company.

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No customer service and dodge sellers there. I ordered something on AliExpress, I tried to cancel the order very soon afterwards because it says seller will ship it within 10 days, which is too long for me, plus I messaged the seller, they never replied. Funny thing is The seller declined the cancellation, AliExpress WILL NOT notified you about the decline. Luckily I went to the app checked, the order was appeared in the to be shipped list. I tried to cancel again and sent a message to seller that I need to cancel the order please confirm. They read my message and didn’t say anything. I didn’t check the order after I cancel my order second time, 1 day after, the seller marked the item shipped. That time there is no tracking event, the seller could just cancel my order without getting the parcel to the courier company. I contacted AliExpress to ask them to cancel and stopping sending my parcel. They promised me they will talk to the seller and give me an answer. I have NEVER ever get any answer from AliExpress. What a joke. seller just ignored my request. And shipped which I tried my hardest to cancel. I filed a dispute with PayPal, AliExpress is trying to protect the dodge seller and saying the item was shipped, I cannot get my money back. I lost my money and I didn’t get my item. I am extremely unhappy about it.

Ali Express - proceed with caution. Be warned some Sellers are unethical on AliExpress which spoils it for those Sellers that are genuine and honest. It’s a hit and miss proposition to purchase on AliExpress. Some products are different to illustrations represented, poorly sewn or fabric differs to expectation. Always check reviews and ratings of stores and customer reviews with photos, before purchasing. Delivery is very prolonged in many cases, this may be exacerbated by the pandemic slowing international cargo. I did not receive one item, the Seller advised the item was sent back to them by the courier then it was impossible to get help from that Seller, or to claim a refund despite the AliExpress claim buyers are protected. Most items I have purchased have appeared and I have been relatively happy. But on realising how poorly protected Buyers are after not receiving one order, without any possibility of contacting AliExpress for a refund, I have decided to no longer purchase on AliExpress.

Great little retro PC 386. There are many people who are going to write the Pocket 386 as just another Retro Computer. It is and it doesn’t pretend to be anything else. The form factor is a small as can be practically useable. Any smaller and it would not be practical. Any bigger and shipping costs would probably be really expensive. If you want to see what all the fuss was about circa Windows 95/DOS 7.0 then this might be for you. Likes: . Nostalgic, memory trip to younger days. . Fully working 386 SX portable with 7” screen. . Keyboard works as does keyboard mouse (just). . PS2/VGA ports and parallel port included . Power supply included. Dislikes: . USB port only for thumb drives. Why no mouse/keyboard usefulness? . Keyboard a little cramped- but useable. . No Australian power supply option. . Terse and extremely limited documentation- only 5 pages . Ports not labeled- but documentation does give labels. Conclusion: Nothing is ever perfect as we would like it. The Pocket 386 is the same. However, it works as it should, is portable and a neat bit of nostalgia at a reasonable price. For me it ticks the box as most desirable of the 3 models currently on sale. And, I get my retro-PC fix without having to diagnose and fix 30+ year old electronics.

Sellers are scammers!. AliExpress is one very risky platform in which to trade or do business, especially with the Chinese! Sellers take your money, send false and intentionally misleading tracking details that don’t genuinely exist. The sellers then say they sold the item too cheap and refuse to send the item unless you pay more money and when you report this to AliExpress they do nothing! I have lost good $$$ and now don’t have the item I desperately needed for Christmas. Frustratingly I have purchased accessories and attachments for the item elsewhere which have arrived so I’m now out of pocket even more $$$ and it’s all useless without the main product I had purchased from an AliExpress seller who has tried to extort a few hundred dollars more from me. AliExpress, your management of your sellers is atrocious and is another reason why people will stray away from dealing with China and the immoral and deceitful ways of Chinese businesses. AliExpress, I’m convinced you’re as bad as your sellers if you allow them to trade in this manner and support them.

DO NOT BUY FROM ALIEXPRESS. Worst buying experience I’ve ever come across.. BUYER BEWARE! Check online reviews. Stay away from Aliexpress. They are catered to the seller NOT the buyer. Customer service is shockingly bad with no resolutions when required and the refund process is impossible. Claiming will leave you pulling your hair out and waiting months for your refund. By far, the worst experience I’ve had to date with online shopping. 50% of the items I bought did not arrive on time, and by not on time I mean they arrived months later then what was advertised and paid for. The other 50% never arrived at all. One example of this is I paid extra for 12-20 days guaranteed delivery but was forced to wait 90 days before AliExpress would step in and try to resolve the problem when the product never arrived. They will not entertain any sort of refund process prior to that 90 days so do not bother with the effort. Customer service will just infuriate you when you realise they are in fact doing nothing but repeating rehearsed company lines over and over again leading to no where. I wanted to like them, I really did, but every single item I purchased there was a problem. Not one item went smoothly and as advertised. I’m done with AliExpress and wish I never bothered. I only wish I read some reviews before I began using them. Honestly, THE most infuriating online sales system that is build to NOT work for the buyer and customer. BUYER BEWARE!

A+++. For majority of my purchases they have been great. But for one of my purchases the seller did not ship the item I purchased. He sent me half the item that did not work also, which I showed support. I made a video showing the item did not work but support said not enough evidence. The dirty seller won and I got nothing from it, the item shipped to me was not as advertised which support should have realised. They could have even issued a shipping bag to ship the item so they can inspect themself. Ending the case and leaving me with nothing except a broken phone motherboard till today I don’t understand. The seller also tricked other buyers, if you look at buyer feedback history. Support team needs to more wise about case management, anyway I was already out of pocket so if they expected me to return the item from my own pocket I would of been angry so I just been trying to forget that purchase. ***1 tip always take a look at buyer history feedback. If they have consecutive 1 star reviews be very careful

Not so good anymore !!. I’ve had so much trouble with certain companies on here lately !! No response to texts ! Displaying products and letting customers buy such products only to be told 1 day before refund that they can longer get certain colour size ect !!! 3 companies have done this with a certain product lately it has taken 3 separate companies to order such product which they all displayed they had over 100 pieces left yet told we do not have them !! Then don’t list you do ! Take down add I’m sitting here after 4months trying to order such product AGAIN ! Not happy ! I’m a diamond member and don’t appreciate being lied to as I work hard for my money and thought I was safe buying on here ! Not impressed also I don’t appreciate being told after ordering - oh well apply for a refund !! And then never replying back not a good way to do business !! I will probably leave this platform once my last 6 items are recieved that’s if they have them !!!

Excellent way to shop. Great app. Great market. Lovely dealing directly with Chinese manufacturers and wholesalers who will delightfully sell to us at the retail level. With some, it's a lovely way to shop and have things custom made and have a brief interaction with the manufacturer or artisans who go out of their way to provide good service. A lot of great products, a lot of cheap ones too, but a lot of great stuff if you learn how to look for it. Such a fun way to relatively cheaply scratch a shopping itch too and get some great gadgets. Some of my favorite purchases have been floral nail art stickers for a few cents a sheet, gua sha tools in an array of different semi precious stones (my favorite is my beautiful multicolored fluorite one!), custom made Chinese name stamps, silicone cake decorating moulds, and an embroidery hoop stand! All of these have been good quality products that I couldn't really find elsewhere so it's not just duplicating eBay although these retailers sell there too, usually. You can access some beautiful traditional Chinese products like wood carvings and stone carvings, green tea from different regions, pottery, basketry, embroidery, Chinese dresses and fabrics, calligraphy and art supplies, and then they have the cheap western style goods that are good too.

Goods not received again.. Unlikely I will shop AliExpress again, too hit and miss, once again I have goods failed to arrive through SaiCi, they are Doll clothes ordered months ago, and my daughters constantly ask me why they are taking so long to arrive, I sent in a dispute notice, but that vanished, it says I have no outstanding disputes, the delivery path says goods delivered but were not, and SaiCi is saying we have extended delivery time, they are just not understanding that if the are not here by now, something has gone wrong, and they have no interest in rectifying this issue. AliExpress should take some responsibility here, this is 2 out of 4 times I have had issues, I am very reluctant to use AliExpress, especially if the purchase is a gift.

Peace Of Mind. Great place to shop. Everything went smoothly. Found items we wanted, made the purchase and never thought about it again until 12 gays later when courier delivered parcel to my door well under the 42 days recommended for delivery. Fast and efficient service. Nothing to fault Items are in perfect condition as shown in pictures. The only thing I have to make a note of is the ladies blue/ pink vapormax are actually PINK. ALL of The pictures of the item show the shoe as being blue with pink through them but really they are PINK with some Blue going through them. Even with the difference in colour they are PERFECT would definitely recommend and will definitely be buying more through the same shop. Perfect Experience. 👌

10 years+ customer but who’s counting?. Over the many years I have been a customer I feel like I have learned how to handle this beast. So listen up folks! I have learned how to wait. Things can take time…but usually they will get there. I have learned and love the thrill of many great purchases. I have learned to check the size charts and I have learned occasional disappointment with purchases through my fault or the seller’s. Overall, my estimated 95% good experiences far outweigh 5% bad experiences and AliExpress are really open to resolving any dispute. I will continue to shop on AliExpress regularly and aim to always be a savvy consumer. I don’t often write a review, but after so many years being a customer I thought a share might help someone.

Avoid these scammers. The worst app or site I’ve ever used and blatant thieves. If your items don’t get to you they deny your request almost every time and it’s treated like your the problem when dealing with customer service. I’ve now stopped buying anything from Ali barber and his 40 thieves and use TEMU which if you have a problem with damaged or b list items they don’t mess around and they refund your u immediately as it should be. If you pay for something you should actually get it but I’m down about 40 items roughly and refunded for s about 5-6 only after I had to jump through hoops and argue over and over. Plus it’s hard to keep track of purchases on the credit card as the order is usually split up and items from one are added to another which has also got others mixed as it is and c something ordered 6 weeks ago vines b with something from last week and something ordered with that us with it and b still outstanding. Is a debacle and I don’t recommend it at all. Any savings from lower prices will be scammed out of you as you go and it costs you more in the long run than buying elsewhere, save yourself the frustration and anger and about them like the plague.

1st time ordered.. I was a little anxious to use AliExpress due to feedback I’ve read especially recently…as a package I was waiting on for longer than expected. The package never ever updated on my orders (which I need to access from shopping cart) then disappeared from my orders. To access it I needed to go back to my messages with customer service with the sender who was very responsive and helpful. Had I not communicated with them I don’t think I would have found my order, So the negative was their delivery service does not update on Ali which I fed back to them as you worry that it’s a scam. They tracked it for me all in Chinese language which I couldn’t read, then tracking stopped when it arrived into Australia, there Australia post were unable to track. I don’t like that AliExpress assume item has arrived by a certain amount of time, and then remove your order even if it’s not arrived yet hence -1 star. Also The site does not show the items you’ve liked unless you put it into a named folder which is pitifully limited. unlike Wish that can have multitude of folders to save wish list into. I don’t play the game for coins, it’s just annoying. AliExpress has just about anything you are looking for. Nevertheless, 100% of my items have arrived. Some not in packaging just a post bag. Prices are amazing mostly. So far so good. Will buy again for sure. Thank you.

Quite good but caution needed. This is a great app. It works well so far in terms of what it does to connect you to suppliers of goods. As I understand it, each individual stockist will deal with you in their own way with their own products and services to you... if you are looking to use for commercial purposes, I would strongly recommend ordering test items first to check for quality and especially for women’s clothing items the sizes... size charts used do not seem to be super accurate... not all items will be as described. In Australia our local retailers sell clothing marked size S which is basically the equivalent of a size L where most sought after items are coming from. Some items have the size printed on item, so you are unable to resell in Australia as “Normal size S”.... this is not super great for our customers here who are used to ‘thinking that they are a certain size... if they pull something off a rack in what they think is their size, only to find it is three sizes too small, they get offended lol.

Know what to expect.. Personally I don’t shop on AliExpress for expensive luxury items. However small electronic parts , tools and consumables are perfect. Quite often I’ll go into a retail store in Australia a look for a part for my projects and the price is just ridiculous. Hop on AliExpress and I can get the exact ( and in some cases I mean exact, these retailers just purchase in bulk, repackage and up sell) same product for 1/10th cost. Downside is shipping and quality. The kind of quality is what you should expect from a cheap mass produced item. The products are not always the shiniest prettiest out there, occasionally might have some flaws. I only use gift cards to purchase items, but you should be doing that with any online purchase in my opinion. Of course the only time I had to apply for a refund they refunded to a non-existent card, so there is a downside to that too. Finally shipping is a strange one. It can take 2 months or 1 week. So only buy if it’s not needed urgently. Also because AliExpress is like a lot of these other on-sellers, you can get reduced postage if you purchase a lot of items together. If you make many single smaller purchases you pay for postage each time. Also in my case if they ship to Australia and use Australia Post it takes longer. If the shipping is through their own network it’s really quick and you get delivery text from the driver. (I actually saw him drop the parcel off take picture and text me instantly)

AliExpress Review. AliExpress is a great app that offers cheap products and great quality (most of the time). You can buy anything on this app and not much is overpriced. I have bought over 100 products and 90% of them reach my satisfaction. When I first got the app I didn’t think it was going to be this good. But since I don’t like to spend much money on stuff AliExpress comes SUPER handy when I see something I like in a store or anywhere else, and I take a picture of it. Then I use the camera search button to look or search for whatever I want via a photo. It is a great app and I would rate it 4.5 stars but there have been times I have been disappointed by the sellers (definitely not the app itself). Although this is great, the shipping can take a long time as most packages arrive from China and Russia. This means that it can take a long time for products to arrive to Australia, around 2-5 weeks normally but there have been a couple of times where I ordered something and didn’t get it until 4 months later. (I had ordered something November 24 and it arrived February 25). As well as this many items bottled seem larger than they are but when you buy them they are not. Overall I think this is an amazing app and anyone who doesn’t have this app should really get it. I highly reccommend it. Thank you for your services AliExpress

Bad app - Avoid & just use the website via browser. Horrible app for so many reasons. Lots of 'do x to get y coins & z coupons', so you do the action & expect coins/coupons like it stated it would give you. Nope! So you tell CS, they always say they'll help you & you'll definitely get the missing coins/coupons & to wait for update after 24 hrs. Nope! No update & definitely no coins or coupons. So you talk to CS again...rinse & repeat. Over & over & over again. You'll never get those promised missing coins & coupons. Lots of sign into different device to get coins/coupons because of 'security' concerns...yeah, you're not gonna get those coins/coupons either. Lots of glitches in app. Also the website on browser has a MUCH better search engine. You can search via browser & get results but you search for same item on app & get zero results. It's weird & CS have confirmed it to me that the search function via website browser is more competent. Avoid buggy app.

Unable to get a refund. I completely disappointed and really not recommended this app. I received a damaged item and request for a refund and the seller told me that I have to return the item to China from Australia to get the full refund. But I didn’t get a full refund and the AUpost told me that the is already delivered so I contacted the seller and told me that they will not give me the money unless they received the package which is stated that already delivered. So I raised the issue to Aliexpress itself and they both agreed not to give me refund. I gave the tracking number but told me that they can’t find the tracking number. Who’s fault is this? I paid for the package delivery and I was so confused why in the first place they didn’t told me that they can’t find the tracking number? This is hilarious highly not recommended to use this apps they will just take your money and keep telling lies on you. The seller and Aliexpress are really suspicious on taking actions if something happens on your order. They can’t escalate the situation and not even understanding the customer value or how important the item that you ordered. It took a lot of weeks for the product to arrived and when you get it and open it some broken pieces inside and don’t dare to return the item cause you’re also not getting a refund you are just wasting your money to deal with this they called “business”. Stop scamming people.

The worst app for any kind of help!. Want to purchase a product that doesn’t match that description or the photos that advertise it? Want live chat help that blocks you because you ask for help multiple times after spending 100’s to 1000’s of dollars and keep on receiving either damaged / badly made / counterfeit items? Want a service that allows the seller to say whether their product is counterfeit or not in a dispute and close off dispute with no fair or no refund at all - even though photos from their site, any other site and the real world when compared together say different? Well if you wanted a help service does anything but help, maybe a little better than eBay - but that’s not hard! Then this is the badly run help service product oriented app for buying things with your hard earned money that you don’t want anymore! (*There are a few good sellers out there when you find them!*) But don’t let me turn you away and onto every other platform in the world for buying things instead of this one, try for yourself and waste as much time arguing with someone in another country with as many language barriers as you can muster, or maybe try their unhelpful help service that allows you to be sent around in circles by a robot that only gives you responses on how to fix things yourself when trying to get through to live help to help fix a problem that is un-fixable by yourself!:)~ Take my money!! Pleeeeeaaaaasssse!!!

Ali Express is my go-to for online shopping. I really love using AliExpress. I’ve been using it for about 10 years now. It beats Temu by miles. The product descriptions are thorough (unlike Temu with very limited product descriptions) and it’s especially assuring to decide to by when other customers have uploaded images of the product that they’ve already bought and given their review – it makes it really easy to trust what you’re buying. Plus, Ali expresses after service Customer Support chat is sensational. You’ll get your money back, guaranteed if something is wrong & I’ve found the process to be seamless & it always seems to be steered in the buyers favour if there is any sort of problem. So you can really have a lot of confidence shopping on AliExpress! Plus, you get bonus coins (shopping rewards) when you spend, which gives you small discounts on future purchases. Another handy tip, if you’re ever shopping locally, and there’s something that you like, take a photo of the image and search for it in AliExpress! The chances are you’ll find the exact product for about a fifth of the price on Ali, because almost Everything comes from China anyway, you might as well skip the middle man and buy it straight from the source and save yourself a packet!

Refund processing. As a frequent online shopper, I've had my fair share of experiences with various e-commerce platforms. Among them, AliExpress stands out as a platform with a less-than-satisfactory refund process. Not only is the process frustratingly slow, but the lack of communication between buyers and sellers can make it feel like a never-ending cycle of waiting and chasing for updates. When I compare AliExpress to companies like Uber and Wish, the difference in customer service is like night and day. With these companies, refunds are processed almost instantly, and their customer support teams are readily available to help resolve any issues that may arise. It's high time for AliExpress to take action and improve their refund process. As one of the largest online marketplaces in the world, AliExpress should prioritize customer satisfaction by providing a seamless and efficient refund process. Rather than being a mere platform for transactions, AliExpress needs to act as a bridge between buyers and sellers, facilitating open communication and prompt resolution of any disputes. I urge AliExpress to invest in improving their customer service in this area. By doing so, they can strengthen their reputation as a reliable and customer-centric platform, and attract more loyal customers who value a hassle-free shopping experience.

Scam. This is a scam app, do not download if you don’t want to lose money.! I’ve bought a party bags from aliexpress, the seller put the wrong address & aupost had to returned it to the seller.! i put the disputed 3 times & the answer from customer service “NO REFUND” I keep complaining about the parcel had been returned back to the seller coz the address is not correct & they keep telling me that my parcel already is at Post Office & told me to go to collect.! Since Aliexpress don’t refund me, so i put a dispute on my bank & gave my bank all the evidence that I had with Aliexpress. The bank helped me get my money back from Aliexpress, less than 3 days i got my money back. So i didn’t lose any money & Aliexpress will lose a regular customer.! After that day till now i will never shop in Aliexpress again. Now my shopping is at Temu, the customer service heaps better & their stuff had a good quality & easy to return/refund.. I had no issues with Temu (this is the best app ever).

One suggestion for improvement. Well executed app, one suggestion for improvement is that I’d like to have the integration with tracking just go that one step further. It’s great that they give you tracking details for most orders, and there has been some effort made in this area in that you will sometimes get a valid URL to the package on 17-track, and if you’re lucky iOS may or may not then trigger it to open the 17-track app and automatically add the tracking number to your list. But sometimes I’ll be notified that a package status has changed or I’ll get a little “you weren’t home” slip in my letterbox, and of course they identify it by the tracking number. Meanwhile on the AliExpress app there’s no way (as far as I know) to search or filter your orders by tracking number. Obviously you can do that with an order number, but with the tracking number you’re forced to manually go into each outstanding order and check which one matches your tracking number. Otherwise, I must admit that I am hopelessly addicted to AliExpress 😍.

Timeout issues. The system is flawed when attempting to buy lots of items and the process stalls or incurs errors. All bulk discounts (and coupons) are lost when the items are then individually stored for separate payments. This has happened every time I have applied discount coupons. The system times out or experiences errors (?) but then places the order “awaiting” payment. I can’t pay for all items at once, like in the cart nor can I apply the discounts or coupons I have. I end up paying more than I initially agreed to pay. Either this is deliberate and the discounts/coupons are a rort or the app/system is flawed. Customer service is also a joke, it is just a computer program not a real person so it doesn’t understand anything other than simple exchanges of predetermined information. The app is good for quick searches and small purchases, but if you are looking to purchase larger quantities of goods I would suggest using a desktop application.

Buggy and really impossible to get real help. Three stars for how easy it is to find things and the variety of products. Two stars off because this app is so buggy and always has been. The fact that it is almost impossible to make a real complaint is beyond frustrating. When you go to get a a refund you have to upload photos or a video as proof. In some instances only a video can prove that something doesn’t work. However, uploading videos never works. Tonight I tried about 17 times over an hour of time wasted trying to upload a 14 second video proving that the product didn’t work. What I needed to do instead was go find the help function which I might add is almost impossible to find and then had to talk to an agent which took way too long for them to understand what I was talking about. I was forced to upload via Google Drive a video the same 14 second video that just should’ve uploaded via the video function but this app does not work properly. All in all I wasted about an hour and a half of my time and I’m being forced to get a refund when I don’t want a refund. I want a functioning product that I paid for. The fact that that wasn’t an option and the fact that the video didn’t upload in the first place is really poor customer service and provide a really awful customer experience. Do better.

ALiExpres. Not using AliExpress again going to stick with TEMU. They get items out in 1week, you take months sometimes! They have guaranteed money back & free shipping, you refused me returning faulty shoes, the Velcro won’t stay done up! So I’m left with shoes I can’t use! TEMU give free return & money back within minutes! Your items time out so your sellers fob buyers off telling them to wait a bit longer & then when the item ends they ignore your messages because now you can’t leave negative feedback! An item should not close, this protects the seller NOT the buyer! You have lost touch with looking after your buyer & you will continue to loose buyers to TEMU because they are SO a refund is processed in 3 MINUTES!!! Credit in my account in 3min you can’t even processed a return & refund in 3 weeks & im now stuck with a faulty item! Anyone reading this, do yourself a favour, go and buy it from TEMU, free postage INSANTLY! refunds and free! Can return even if you have just changed your mind & don't like the item! AliExpress only favour their sellers & dong care if you get ripped off! GO TO TEMU!!

Improvement. When we delete an item that we have revived or wrote a review can we stay in the orders place not be taken to the home every time! Because I want to continue deleting things I’ve received. Can it just disappear when we delete so we can continue. Hope you understand what I mean. Also another thing if we haven’t actually said we’ve received it! The time for the order to get here should not run out! Because sometimes the stellar doesn’t respond and it never comes and the times run out and I still haven’t received. So their should be this thing where if they buyer hasn’t confirmed they’ve received the item then they get an automatic refund. Also there should be a system that checks if sellers are communicating because it’s really unprofessional of some of them to be taking peoples money and things never showing up so they should not be selling in the first place so maybe there could be like this thing that tracks their activity with responding to the people and if their not being good sellers that their accounts get taken away from them. Also sometimes the item won’t come and they end up deleting the item so there’s no tracing back to what they sold. And their store and their details. Also need better communication in the help centre.

Love it!. Fantastic marketplace to order small electronic items or pretty much anything you can think of. Most items are sent from China and currently take 2-6 weeks to arrive in Australia. The range of goods is phenomenal, and the prices very cheap, though make sure you check the postage price as some sellers lower the item price (even to $0) but hike up the postage. A downfall of the site is that it doesn't let you search or sort by the total item+postage price like others sites do; also it is difficult searching for a particular size of something as sellers bundle them all together and when you search the price shown is for the smallest size, not what you searched for.

Excellent shopping site. I havnt been a customer for very long but already I have reached Diamond member status. I am very discerning about where I spend my money ensuring that I get value for money and thats why I can recommend AliExpress. They are very quick to remedy any problems with out the hassles that I have experienced on other sites and their sellers all seem to be above board and very honest and ready to help. Very happy with this service, and so far am 99% happy with the products I have purchased. Of approximately 1400 items purchased so far I can recall only 5 that had defects, some orders were lost in the post but all were refunded without an issue. In short Ali express is safe ,reliable and I will continue to use them .

Only in portrait mode, otherwise good.. I have been buying items on Aliexpress through the website for a couple of years and recently got the app. As I shop on my iPad, I don’t like that the app is only in portrait mode. Otherwise, it’s fairly easy to get around and I like being able to buy from multiple sellers in the one purchase. Their recommended products based on my previous purchases are quite accurate. Sometimes when I go to the app from an email, it doesn’t take me the item I wanted to view. Often the items are grouped in a set with a more expensive item viewed first, but the implication is that it is at the first price. Buyers beware of that! Sometimes the promoted price is only for the packaging, not the item itself! Beware that you select the actual item you want. Shipping is often free. I have no idea how they do that. The app uses sellers who sell counterfeit products. Other countries will have laws against that, but obviously China doesn’t care. For example, Aliexpress sell stamps that claim to be Stampin’Up! Stamps and even use the SU images in their advertising. When the products arrive, they are inferior products and not packaged as per the photo. This causes problems for the original designers and is, in my opinion, an immoral practice.

Love the app but need more improvements.. suggestions... Very user friendly app. But think few changes would make it more friendlier. 1. It's good we can track/sort our orders by the seller as well. When you have too many orders it's hard to scroll down and go inside every order to see which orders are with which Seller's.. 2. When we are in one particular page, for example in the shopping cart and checking back with the items, and if we need to access the main menu, which has the home, search etc tab, you have to go back all the steps backwards. So we can access to our bottom menu all the time we don't need to go back and forth. 3. Being able to store more than one card. At the moment it's only one card number we can save. If we need to pay with a different card we have to insert manually every time. If not you have to delete the existing one, add the new one and after paying delete this one and then again add the previous one...... you see. I use two cards and depending on the fund availability or the product I'm buying I may choose the card to pay. So it's easy if we can store few cards and choose the one we want at the checkout.. So these are few suggestions Came up to my mind when roaming around aliexpress which is a lot of time during the day...and will leave if anything else I felt like to add later on. Thanks

Items won’t be delivered. Refuse to refund.. Order at your own risk. This site has gone downhill from what it was big time. From items saying that they will be 12 day shipping, but then it takes about two weeks for villa to actually ship the item so it’s really one month shipping to 6 weeks. If an item has been marked as delivered and you try and dispute it saying that it has not been delivered, they will not refund you. They will give you 48 hours to respond and try and say you need a document on a letterhead from your shipping provider which we all know is pretty much impossible to get from shipping providers and most of them take more than two days to even respond. But then the document needs to be on a letterhead so the time has expired and the case is closed and then you will not get your money back so it is full of scam and tricks. It hardly ever what they are in photos. If you order a couple of things from different stores than your shipping will be even further delayed. Your item will be sent to a consolidation warehouse for up to 2 weeks which then drags out the shipping time even more. Absolutely useless better off sticking to other sites. Customer service is absolutely useless and you’re only speaking to robots.

Best of the Best. This App is awesome. I’ve shopped for only 2 months, but have purchased about 13 items so far. I’ve never shopped online before, I’m Male 55! Ha. Payments are very secure, and it’s easy to speak with a customer service officer. Literally thousands of items to look at. Shopping rewards are frequent, with extra incentives given to me personally just for logging on. Oh, All the products are of good quality and very cheap. Once I logged in for the first time, I was hooked. Well done. Chris Update—I can’t stop buying things. Scuba gear, fishing, clothes, health, you name it. Some items may be of lesser quality. Head’s up though, check sizes in everything you’re looking at. Even toys, tools, especially clothing. I’m having fun!!

Excellent Dispute Resolution. Oct 2022 Aliexpress has been amazing in their service, communications, refund policy and delivery information. I have had several cases where items were damaged or not working ie USB, micro Sd, etc or item did not arrive way past delivery due date, and each time, Aliexpress team has stepped in after I raise dispute and resolved the situation within 48 hours. I am very happy with their customer service. July 2022 No issues lately and most items have been arriving pretty much within given ETA. Sept2022 - receiving my items between 2 weeks -6 weeks - all within given time frame by sellers, so I have no complaints. I totally ❤️ the Combined Delivery of items as they arrive quicker than regular delivery. Thank you, AliExpress.

Reward system is kinda pointless but otherwise great app. First off this is actually a great app in terms of ease of use and cheap prices. Only one thing I’ve bought so far has been terrible quality and still awaiting refund on that so can’t comment on how good they are with returns yet. Otherwise their products are great quality at mostly very cheap prices. Of course you have to be careful choosing which sellers you buy from, look at ratings and reviews. Clothing is not very reliable I’ve found. One thing I don’t understand is the coins system. You can’t choose what you use your coins on, products that cost “$0.01” are basically impossible to get or otherwise “don’t ship to your country” so I don’t see the point of me having thousands of coins I literally cannot use for anything I ACTUALLY want to buy. The freebies tab is kinda cool I have won one small thing from there. Overall I’d definitely recommend this app if you are okay with longer shipping times (up to two months). It’s worth it for the low prices and huge range of products.

Decent Shopping App. AliExpress is a pretty decent online shopping store, similar to Ebay, but most of the goods are cheaper items from China and Russia. As long as you understand why the prices are so low, you’ll do fine. Delivery is usually free, and can take between 2-4 weeks to Australia. It’s hard to know when it will be fast or slow though - and this may actually depend much more on customs than AliExpress. The app is a pretty good alternative to the desktop site. The app includes the opportunity to play games and complete tasks to earn coins, which can be exchanged for discount vouchers, discounts on particular items, and even items you can buy entirely with coins, costing only 1 or 2 cents to create the order. These games can have an addictive quality, leading you to sign in every day for free coins, browse many items to get reward coins, then exchange the coins for vouchers that only last a week. Then you have to spend a minimum amount of money so you can get the small discount before the voucher expires. The games can be fun, but are all (obviously) designed to make you spend more money buying more items. .

Great selection and quicker postage than expected. I’ve been using this app flat out for about 6 months. The app icon has replaced eBay on my main bar at the bottom. Everything is so cheap and there are so many types to choose from. I have bought a few expensive things over $200 and had no problems. Shipping to Australia is usually quicker than the 14 day promise and sometimes you get a bunch of orders in one bag so theres less chance of getting carded by the postman. The annoying things are the constant popups, the stupid coin thing that saves you cents on an order, the search gives you about 50/50 relevant products vs irrelevant, you can’t turn off supplier messages, each time you buy something you subscribe to receive spam from the seller. I eventually changed my email to a fake one to stop the bs.

Snap Buttons. I am happy shopping at this outlet. But it would be great if we got answers back a little bit quicker than what we do I’ve asked quite a few questions but never got any answers. This is my second review and I’m happy to say that they have been a lot better with getting back to me, I am happy with Ali express at the moment the items are coming quicker than before andBut things that I have ordered when COVID-19 was on I am still waiting for some of those but other than that I’m very happy with the company. —————————————————————————- His top review is from months ago not sure while it’s still here I’m pretty sure that I sent it, but I think it is a good thing AliExpress , Times I don’t think that the people are understanding messages that come from the customer a lot of times I have messaged and it seems like they really don’t understand what I am saying . Since the Coverd restrictions have been lifted I have been receiving my orders very quickly so very happy with that thank you very much This is the first time that I have brought from this company and I’m very impressed. The product is excellent. They packed it in a little plastic container which is fantastic Could not be happier with this company. I received my product within 2 to 3 weeks. I would totally buy from this company again . thank you once again.

Delay orders. My experience with Aliexpress has changed, I used to order off her alot and most order would be delayed or came in time. My recent purchase from Aliexpress has been very bad. Firstly, it didn’t arrive in over 3 months and as I write this I have contacted the agents available on the app. Secondly, some of my orders have been listed as ‘confirmed’ unknowingly (without my knowledge) This has been a similar case with a couple of my friends and one of them has a missing order as of last year. Since I have ordered off of here before I thought I expected my order to come on time especially when I selected items that were “12 day delivery”. Which it wasn’t, I was lied to. When contacting customer service it’s always a struggle and the order disappear which really bother me, I am taking this case serious by writing a review because I spent a big amount of money on this order. Although most of my order has not been delivered only some have, but doesn’t mean I am okay with the other parcels not being delivered and my friends not receiving their orders, which is quite alarming. And not to mention the agents sometimes takes forever and I have to keep on messaging them and one agent had left my case. Overall if you want to order off Aliexpress I suggest taking these points into consideration if you’re willing to take these risks you may reach when using Aliexpress.

My go-to shopping app!. I can honestly say that AliExpress is definitely my go-to shopping app! Even though the shipping times appear to be extremely long, sometimes you can receive the items within just a few weeks, which is awesome - you just have to plan ahead of time! They have an amazing range of products, and the items that they have are a fraction of the price that you would normally pay. Just like all shopping platforms, sometimes you get unlucky with the item that you receive (and I have had a few) but please don’t despair, because you won’t be left stranded without support. Every time I have needed to open a dispute or I have had to contact customer service, I have received excellent service with prompt responses and quick refunds! My only advice would be, to look closely at the seller and really look at the feedback that they’ve received, the number of followers they have, and then make your decision to buy based on their reviews. I used to shop on eBay however, there seems to be more and more dodgy sellers on there than ever before! Honestly, it’s just about nearly impossible to get a refund because you are dealing directly with the seller, not eBay customer support! Give AliExpress a go!

Great app for cheaper products!. Perfect for those items you want but don’t want to pay top price for. Similar to eBay, different sellers have different qualities, costs and delivery time, so be sure to check the store’s profile for how long they’ve been in business (choose another seller if they’ve only been around a month or two) and take note of how other customers rate their products. I’ve had no big issues in over 25 purchases, no late arrivals, and many times things have arrived quicker than if they’d posted from the same country as me. A lot of sellers seem to use the exact same photo for products, but quality definitely differs between sellers. Do your research (just like any other online marketplace) and you’ll probably fall in love with this app!

Still shopping here!. I have been using this app for a many years now and I’ve tried several competitors as well only to find that they are not as good. Either they are more expensive for the same products or they don’t have the variety, usually both. AliExpress beats them each time. I especially like that my payment is held in escrow and the individual sellers only get paid once goods are received. I’ve had only a few hiccups dealing with sellers and I’ve bought hundreds of items (really, no exaggeration) - most issues were remedied quickly. If you read the ads thoroughly for sizes and material composition (not trust photos alone) and ask seller questions if unsure you can shop with confidence. Also the genuine reviews are a great guide. Loads of bargains, discounts, coupons, friendly sellers, unique things I’ve not seen in Australia and an easy to use app have kept me shopping here. Highly recommend it. Additional comment for 2023 - still shopping happily from here, postage sometimes takes longer thanks to pandemic but everything else is the same.

App is good. The app has improved a lot, since my last review. In my opinion the search engine needs some improvement. It will be great if AliExpress website allows buyers to add more items than 100 in their shopping cart and expands the quantity of wishing list. In my opinion the expansion of shopping cart and wishing list to a bigger capacity than now, will help buyers, whom they are shopping regularly on AliExpress. Another issue that needs to be looked at, if they add the feature of giving buyers the choice of ticking multiple items on their mobile app for deleting items from the wishing list, instead of doing it one by one, then going back to the start of the wishing list multiple times. It wastes too much of customers time and effort. Thanks

ORDER AT YOUR OWN RISK. I think people should be aware that Aliexpress has started combining shipping for orders from separate sellers that are purchased within the same week or so period. On every occasion without fail I have had an item missing from my order (quite expensive items too each time) and as the tracking numbers are changed and combined in to one or two large deliveries… you are then provided with one tracking number for the multiple orders. You cannot dispute it as the tracking shows as “delivered”. Even when one item is missing. I’m not sure if someone along the delivery chain is aware of this and talking advantage and stealing items before combining them (the items that go missing are always expensive and quite nice haha) but since the seller says they shipped the items, and the tracking shows the one tracking number as delivered, you have no choice but to lose your money. My advice is only ever purchase through PayPal, or just avoid the headache and avoid altogether. I’ve worked for companies buying from Aliexpress and Alibaba for 10 years, I’ve never seen issues like this and such terrible customer service. Be prepared to lose your money, gone are the days of being able to dispute and correct order issues.

Pretty great!. I was a big user of aliexpress on my browser, but I’m almost completely happy with the app. Nice and simple and well laid-out. Not too busy, which was always the problem with the browser. I miss a few features that I haven’t “found”, like easy visualisation of when buyer protection expires- COVID particularly has made delivery take so long, it’d be really handy to have a clearer “counter” for purchase protection, on the “shipped” order page, maybe. So far buyers have been very helpful in extending it without being asked, but it’s not obvious to me how to tell if they haven’t, nor has it been as easy to open a dispute on the app if things aren’t progressing as they should. The messaging service is clunky and gets too much spam from sellers, making it really difficult to differentiate between order messages and advertising, but I rarely used it before on the browser, and I don’t really use it on the app. App is certainly speedy and smooth, which I appreciate- compared to some of the other buy and sell type apps, AliExpress performs really well. Thanks!

Perfect! User friendly, better than computer version!. —Update to review below—had 3/5 score below but recently a new update fixed the bug that caused the errors I discussed so now it is a perfect 5/5! Was perfect—easy search, photo search, disputes, locating orders, etc. all super easy, quick, user-friendly. But then without even updating the app, there arose two issues (~end of Sept/19)that make this app drop from 5/5 to 2/5: (1.) cannot access my “cart” anymore. Only via computer now. No matter which of the few ways available to enter & view shopping cart, it always notes “empty” whilst displaying the number of items in the cart. Online, no problem, all items display correctly. What happened? On both of my phones as well. (2.) the list that displays your purchases has changed screens & is not as user friendly any longer. This change only occurred on my older phone & did not revert back after I tried the latest version. : ( No idea how these changes occurred, why or how one phone only received one of the changes despite “auto update” disabled. I’m already on the app much less because of the cart function error. No customer service contact option from the app either so I have another chore to find contact info and try to rectify this. So 3/5 is the middle between how it was to how it is now.

Addictive bed shopping. I have been shopping on this app for about 2 years. 95% positive experiences! It can take some time to find the best priced option of the item you’re after. Sometimes things arrive and you find they’re super cheap for a reason but mostly I’m very impressed with the quality! To Australia I’ve found that the AliExpress postage is fastest at around 2weeks. The standard free shipping is around 3/4weeks. It can be hard when you find yourself needing to communicate with sellers, as they aren’t the best at getting back or understanding English, but personally not something I’ve had to do often. Mostly great value for money and the app is well laid out and has a cool photo product search which I enjoy using to find the original items people overprice and resell on social media, and buy for a fraction of the price :)

Contact with AliExpress. AliExpress has changed and in a bad way. BUYER BE WARE! when I need to contact the ‘owners/operators’ of AliExpress it is very difficult to make a complaint that has nothing to do with the SET options given. I received an item which was not what I ordered and due to tracking I kept getting ‘you received the item’ - the options were nothing to do with my problem, before this I had contacted the company concerned and told them and sent photos ( I ordered a dog jumper and got a dog collar!!) they said no problems. Then nothing!!! when I ‘online chatted’ the AliExpress the team they were useless and kept taking me around in circles, deliberately I felt. So the company I bought the dog jumper from - the last communication I sent was ‘can you please send me the item I paid for?’ There was no response!!! And AliExpress don’t help you! Be careful. Don’t buy expensive items you may never get them and you don’t get any help! Also another purchase I made I was sent me a bill for me to pay an extra $1 because they miscalculated postage or some rubbish and I said you listed I purchased at list price, that is a binding agreement and you cannot ask for more money! I still have not received this item

Clunky and can be hard to navigate. The app is ok, but clunky and things can be very hard to find. It should be much more refined & useable by now. MANY ANNOYANCES including: The product filtering is not good and has flaws eg when putting into $ order, often items disappear. Why?? Need to keep checking it hasn’t lost my local currency and defaulted to US$. There is no way to sort on delivered price, that is cost plus delivery. Delivery prices vary wildly and what appears to be a cheap item can be more expensive than items with higher buy prices. Also when searching for a specific size item, eg in clothing or in SD/TF cards, or in just about anything listings appear that don’t have the specific size being searched for, or that do have that size but don’t deliver to where I reside. Very annoying that sellers put a very cheap accessory to the main item in the ad so they come closer to the front on $ sorting. Sellers don’t put measurements onto product and then send different sizes to what is in photos. The. When disputing AliExpress want you to send them photos which show measurements. What’s the point when it doesn’t look like the photo in the ad. And that’s just a sample of the problems. Finally, the app keeps ‘forgetting’ that I have logged in the previous day and restarts the day count meaning you have to recommence earning points, even though the ‘earn extra points’ section has retained the bonus points garnered yesterday.

AliExpress denied refund for clear deception. Pathetic, blatant lie about seller payed return if at fault, and now the prices have been increasing drastically often higher than western prices which is just stupid and does not make sense, so they are playing games, probably controlled by the CCP. Was denied a refund! That was after returning a fraudulent product they claimed to be “variable speed” when when it was not.. So completely useless as a variable speed foot pedal. Opened a claim and returned it.. The seller didn’t respond and AliExpress ignored me and kept every bit of $30 It’s disgusting Chinese conduct to request return, which I did (item in its perfect cheap condition), and which you received, and to then hear you simply reject my claim after item received and said don’t return a dollar. Filthy company Harassed with their silly boss game Via their messaging system, which locked me n their game trying to force me to play it. You’re diving a customer away.

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DO NOT DOWNLOAD!!. Do not use AliExpress!! Recently purchased an item that was nothing as described or pictured. It was “Free Return” so I thought like Amazon they would honour this, but I was wrong. I tried printing the return label which did not work so I had to pay $16 for post out of pocket. I never heard anything further from the company and no help from AliExpress (there isn’t even a way to get ahold of a customer service person that I could find). So now I’m out the price of the object AND post fees. Still AliExpress closed my dispute.

Oh rc toy drop shipping store. Don’t trust this vendor, they’ve asked me to cancel my order due to no stock but they want me to lie and say I no longer want the item. I’ve tried canceling the item 4 times now and filled out the AliExpress survey explaining what has happened each time, and each time it appears again in my bucket and the vendor again asks me to cancel but lie about the reason.

Very lucky if you receive your purchase. Couldn’t choose 0 star

Ali express have become a scam deal. Offf late Ali express have become a scam deal. I have received wrong items and they refuse to reimburse/refund regardless of the proof

Fraudsters sell on this platform. As the world says, China and the Chinese apps can not be trusted. Stay away from this app or be prepared to throw away your money. They will ship you defective items and AliExpress will take sides with the Chinese sellers. Raising a dispute means another waste of time. There is no way you can talk to some customer service professional, you can only chat with a bot.

DO NOT BUY ON AliExpress. I bought things on AliExpress for 125$, then the package was delivered to a wrong post office. The tracking system showed the package delivered and then following delivery failed. And the package was returned to seller by post office. I opened a dispute. AliExpress closed my dispute and took my money because they only see the delivered information!!!

Customer service is terrible.. I’ve bought dozens of items from AliExpress in the past few years but I think no more. Some items simply haven’t arrived or have arrived broken and some sellers and even AliExpress customer service have ignored me. The bot “Eva” that is supposed to be customer service is terrible and the 10% you get a human being, they are usually just as useless. Buy if it’s cheap, buy if it’s your only option, things are ok 75% of the time. But the 25% problems are big headaches and AliExpress will do nothing for you. Beware.

Beware, this app doesn’t support order cancellation!. I placed order and cancelled right after. The order then removed from order list and I don’t have any control on it. Sell got the request, asked why I cancel but insist ship the order 10 days after the cancellation. I must pay the order by the rule of the app.

Don’t trust. There are lots of scams here as selling products, you will purchase but don’t expect to receive the product.

Good Site. I have ordered many items. Some have taken a very long time to arrive, but on the whole 30 days is average. I only had 1 item that I didn't receive. Most sellers will resend the item if it was not received. I will continue to shop with AliExpress

Customer Service AliExpress is a computer!!!. I have tried to talk to Customer Service but is a computer program and can’t ask my question unless is one of the automatically created one! Such disappointment as they stopped free deliveries to Canada due to Canada Post strike and now the strike is over and they won’t reopen shipping and I can’t get in touch with a real person to make them aware.

Good luck getting any response. Terrible customer service and response handling . Better stick with EBay or Amazon for North American ordering .

Very very confidential and I do not recommend dealing with them. I ordered a shipment for this program that I did not receive and he tells me that it was delivered and I never received anything

I haven’t received. I haven’t received it’s been 2 months . It cost 150 cad and I I haven’t received my order . Big scam

SCAMMERS. I ordered a new user gift and few days after my card got scammed for almost a hundred dollars, I wouldn’t recommend ever ordering from here

The sellers fraud the customer and AliExpress’s refund policy sucks!. Never received my order - on 89th day of 90th day, I opened a dispute to get my refund. The seller (Store name: Dropship Accessories Store) reached out to me and said please do me a favour and cancel the dispute because disputes hurt our account, I will extend the protection days and I have contacted our post office and it will be arriving soon. I cancelled the dispute out of courtesy, trusting this seller. He lied - he never extended the dispute period and now he won’t even return my messages. AliExpress’s policy sucks for getting a refund and report such fraud sellers. There is no way for me to get my money back anymore. There is no customer service to reach out since protection period is run out. Super dissatisfied with AliExpress and their way of doing business.

Buyer beware. Don't trust anything on this app. If your shipping to Canada, it's either shipping is 10x more or the cost is 10x more. They make it seem like you're getting a great deal, but it's all a HUGE!!!! rip off. You're better off sticking to Amazon, where everything is clear/cut and not a scam.

Dispute rep never supports you, they are always with seller. I order 15 items , seller pushed 10 wrong items. Had loss of $466.

Avoid AliExpress at ALL Costs!. This has been an absolute nightmare. DO NOT, under any circumstances, order from AliExpress. I ordered three products, and none of them were delivered. Customer service has been nothing short of a joke. Not only did they refuse to refund me, but the shipping company they chose, Emile Express, is a complete scam – it’s not even operational! No contact number, no email, no way to reach them. It’s like the company doesn’t exist. AliExpress has been zero help. They keep telling me to provide proof that the shipping company didn’t deliver the products. How am I supposed to do that when Emile Express is impossible to contact? The tracking information clearly shows that none of the packages were ever delivered, but they act like it’s my responsibility to track down a ghost company. This is beyond frustrating – AliExpress is running customers around in circles with no intention of resolving the issue. Don’t waste your money here. They’ll take your payment, never deliver your items, and leave you chasing after a resolution that will never come. Absolutely awful. Save yourself the headache and buy elsewhere.

Loads of scams. Review section sucks! Impossible to make a review when unhappy. Ali express protects these so-called sellers, tricking consumers into buying fake products and charging a fortune for speedy delivery that is never respected. Disputes are closed unlawfully, and no refund offered. I had so many issues on orders totalling $1 200. They threatening to close my account ... because I opened "too many complaints".

I got robbed $30. I order 2 items. Neither arrived, I asked for refund on items that offered free refund, and was denied. I spoke to the the sellers and they will not refund me. The sellers on this app are scammers, I’m hoping this review will get me my money back

Customer service. There is no one to speak to. I ordered 3 items from the same seller. My order has not moved in weeks. The seller does not answer me. After reading the order has been shipped from China and is in my country, I wrote a complaint that the order has not moved from Nov.11. Then AliExpress sent me a note saying the seller has not shipped my order yet!terrible communications,terrible,terrible!

China Scam. No customer service person you can talk to they will not refund you for anything that you bought even if they lose it. What they sell on the web is a total scam the reviews are fake the products are fake you’re just getting bunch of useless crap that don’t even work as they were supposed to function.

FRAUD FRAUD FRAUD. They stole $20,0000 of my money. I purchased products and I paid 4000 dollars for shipping to receive product for business grand opening but after they received money they didn’t do it and I tried to catact all aliexpress departments to solve this Fraud but UNFORTUNATELY they on SELLER side.

Cheap stuff but cheap service. The products they sell are cheaper than elsewhere, but the service is also better! They won't respond for merchandise that is defective or if something got damaged in the parcel. I am deleting the app

Beware of fraud.. Was satisfied with product, not the website. Took me two hours to get through my own credit card when paying my order, I have to submitting prove documents over and over agin. During the exhausted time, tried to pay with my debit visa instead, get declined again, the payment later went through from my first card eventually. Not end of story, later found a fraud transaction over the debit card, I know AliExpress did this cause I never used this card for any online transactions, the first time ever use this card and it’s only used on AliExpress, it got a fraud transaction shows AMZNmktpla. Checked with Amazon and my bank, confirmed fraud. Ewww.

Shipping. I am confused as to why most things on AliExpress can’t be shipped to Canada I can’t even buy a pair of shoes again!! And clothes!! Has a shipping fee that’s more than the clothes itself it’s annoying what’s the purpose of AliExpress for persons living in Canada then?

Ali”express”. Would never buy from this again. Ordered Feb. 20 and eta is March 22 but up to this date i still don’t have my parcel and vendors find it hard to answer your enquiries. No absolute help from this app. SCAM “BUYER PROTECTION”

Frustrated. This is how Aliexpress does business: you place an order you're credit card is charged immediately. The item you paid for may take up to 2 months to be shipped ONLY to be refunded with the message they have no stock or to wait even longer AND it hasn't even been shipped!!! I'm done with this company I've lost enough money and have no product to show for it. I've bought maybe 15 items lately and 5 of them I've lost money and never received the product. Terrible way to conduct business. No more shopping by me.

Make sure seller isn’t in china. I waited 2 months for my item. Seller never replied to me. You can’t review a seller who fails to ship you. This app customer support is not good. I do NOT recommend you to use this app EVER!

Never got my items. No items received and no refund. Ali Express never again

AliExpress protects dishonest sellers. No full refund for items verified as incorrect product shipped. Seller verified several times of the product wanted, but did not ship the same. Why are customers penalized for dishonest sellers, and it is very clear in conversation prior to purchase. Seriously AliExpress, shame on you.

Crappy service!!!!!. Your site sucks the tracker state that you have received your order when you haven’t received your order they cancel your order than they send you your order it’s stupid I don’t like it I will never order from Ally express again!!!!!!!

Too many inappropriate adds. I don’t know what has happened to this site but in the last few week all that pops up is dildos, almost naked women and provocative photos. I’m almost ready to stop using this site. You really should monitor this better.

No way to change email. Great unless you need to change your email in your account. When logged in you go to change your email because you no longer have access to that email. The “system” wants to send a code to the email address to allow you to change the email you no longer have. Since I cannot change my email and no longer have access to my account. How exactly do I remove my credit card data or have the”right” to do so? I initially logged in with my email and password that is more than enough to change my email and personal data.

Bad service. Platform is not user friendly. AliExpress will not protect buyer of shipping get lost. If you want better protection, go with better company such as eBay or amazon. At least you can contact them in person. Also allows you to use payment method such as PayPal for additional protection. Chinese based company will protect its own people.

Quality and durable products!👍. Ali express is the best delivery website I have seen so far to order your stuff from, their products come exactly the way they are in the pictures! Quality!!! Sweet!!! And durable 😘😘 But they take forever to deliver!!! 😡😡😡😡

Don’t provide refunds when things are lost. Ordered 3 things. They never arrived and they would not provide refund as they said there was no proof. How can u prove u didn’t get something.

Dissatisfied.. I spend a lot of money on AliExpress.The coin system is a scam. I can never fully use them as I intend to.I never received any substantial offers or coupons of Significant value! That I would consider using. Considering the amount of money I spend on AliExpress. I find it hard to specifically find something I am looking for. Having to search multiple sellers and try not to pay extra in shipping. product algorithm unnecessary. Repeatedly showing me the same product. Not allowing me to search for others.Price fluctuation almost instantly. never a set price which I find inconvenient. The product will go from $20-$40 in minutes.The website is about them making money, not me saving money.Hard to negotiate with sellers with prices.Which should be an option.That is just a little bit of what I feel and think about AliExpress.

Not safe. Account hacked. A whole bunch of items were ordered /charged to my account without my authorization, and shipped to an unknown address. My account was hacked. I am very disappointed with AliExpress for its lack of security. This is not a safe site to trust your personal information with.

Après 3 mois jamais reçu article. Jai due payé pour livraison et jamais reçu apres 3 mois de plus le vendeur a contesté ma demande de remboursement.

Why is shipping $7 for everything??. I have been shopping on this app for YEARS and never has the shipping been so expensive. Since the new update all the shipping, for even $1 items, is $6 and more. It’s really not worth it. Not sure if this is a bug or because of the Canadian shipping issues?? Also every time I try to organize by most orders, it says there’s no matches found...this app is going downhill.

👎🏼. Don’t waste ur time with aliexpress. They use fake photos from other websites and even steal peoples photos to use for their own purposes. They have a bunch of fake reviews on their website. There’s no customer care. If anything happens to your package, aliexpress will not reimburse you. Stay safe and stay away from this horrific app

Stole my money. Stole my money and sent a defective product it stopped working after 6 days and AliExpress does NOT CARE I WILL NEVER ORDER FROM THEM AGAIN!

Constant promotional notifications. The only notifications I want are important ones or delivery updates. Not ads and coupons on a daily basis!

Easy to use. Easy to use. Love it

Don’t shop here. Just check my bank account and Ali express to out 2 re occurring payments out of my account I’m not happy I can’t find out how to delete my credit card I’m not happy Im deleting this app and never using it again

Worst app. Some things came and some things do not came even after long time . They are just charging us money . Support team did not help . My 3 orders have not arrived and when I contacted them they just told me to wait and they increased the shipping time . It’s been 6 months I am waiting for the refund .

Downhill. Sellers are now giving fake shipping numbers and when you complain to support they make you wait until Alibaba “shipping” wait times finishes. After that your product never and past its “protection period” Alibaba conveniently cannot help you anymore. Sellers know this scam and seller keeps your money and no item for you. Alibaba won’t help you even with fake shipping number from seller. Ive been using Alibaba for about 8 years no issues until recently 4 items never came, thank god my items only cost $30 total. Never buy from here unless your willing to lose your money. Never spend more than $10 per item. Prefer to pay full price from Amazon knowing you get a real item coming with warranty! Customer service is also so bad, Alibaba is so big they don’t care about 1 customer when they have millions other making money. They never get my business again. Be cautious is what I am saying. I want to give 0 stars.

Scammers. Stole my Credit card number signed me in as bogus email using Apple ID no real customer service and won’t allow email to be changed to verify it took my money before letting me verify the email. It generated an applied email that wasn’t mine dont download or sign up I’m out over 150.00 won’t let a refund or respond there is no real customer service

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Upset. I’m upset with this app and with his customer service if you have a problem that needs to be resolved by a real person you just can not fix it because they have a program call Eva for customer service and there is no way for you to reach a real person that you can explain your problem. I have spent 260$ on my last purchase with people and from 22 items I just received two of those items. For the rest of them it says that they have not left the country yet. It says I have to wait 2 more months to receive my items but in Teo months I will not be living on the same place so I can not wait to months for them. But I can not talk to a customer service representative because they don’t have a real person to talk to. This is just upsetting. I don’t think is a bad app but it does has a terrible customer service when it comes to a real problem. This is an updated most of the package where lost as it was obviously the support team never helped me to get my money back. They said that after waiting to month and never get everything I had no right to have my money back... when you think that they can not do it worst they come and surprise you. They can do even worst.

Fantastic Website!. I love AliExpress! It has all the up to date fashion at super low prices! They also sell electronics, car parts, jewelry, shoes, office supplies and more. You can upload a picture of anything you are interested in buying and can almost always find the exact product on here at a fraction of the price. Sometimes you can find an item similar to what you were looking for that you like even better! I’ve been buying from AliExpress for a little over a year and the low prices and great quality make it addicting! You won’t be disappointed and the sellers in the individual stores are always helpful answering any questions about the item prior to purchase. Most items on the site have FREE shipping as well! A+ app! Can’t go wrong with AliExpress. You do have to wait for items to ship from China but it is minimal. Most items arrive within 7-21 days, and again with free shipping in most cases. Give AliExpress a try but uploading an image of something you’ve been interested in purchasing and see for yourself!

Better control of advertised items.. I am satisfied with AliExpress and the items are as advertised with One Exception. Jewelry, purchased at least in Turkey, practice deceptive practices through semantics. Apparent, this is not enforced. Let me explain: I purchased a man’s ring, that the Turkey shops website advertises as Diopside(Zultinite). No where in the website(s) do they even mention or imply is not a natural stone mined in Turkey, or the simple truthful statement “Lab Created”. I found out through a local jewelers of this. Another shop tells a whole story about Zultinite, jewelry and mine. Then advertises Zultinite rings, No mention of its Lab Creation. Yes, these gemstones have identical properties, but that is not the issue. We have every right to know upfront what we are shopping for. It is about buying with confidence and trust. This is called deceptive practice. In US. If I buy a diamond ring that is what I get, Not a Lab created one, unless, I want that instead. No word playing. This should be a major concern to AliExpress, which needs to enforce this wrong practice.

Who doesn’t like AliExpress?. This is my only daily app. The games are a nice distraction when I need to occupy myself while waiting around doing daily life things, and the deals that accompany coin collection from games are always interesting and useful. Just be sure to check seller ratings and read reviews because that’s how you find out the quality of the items you’re thinking of purchasing and the seller’s level of customer support. I used to be skeptical about shopping on this app, but now I probably use it more than ‘The Bezos App’ b/c I can always find the same or similar items with more affordable pricing and comparable or superior quality. The idea that Chinese manufacturing is somehow inferior is a myth perpetuated by xenophobes. There are an overwhelming number of suppliers who do rigorous quality testing of their products, and are committed to providing the best experience for their customers. This app is easy to use and always has plenty of products to pique my interest.

5 stars if customer service wasn’t deplorable. I have spent thousands of dollars on AliExpress over the past few years with very few problems. The first time I have a shipment lost, however, they refuse to give me a refund or to give me any kind of help. I’ve been told by seven different representatives over the last two weeks to be patient and wait for another 48 hours. when calling customer service, they say it is out of their hands and that there is another team that deals with disputes. Conveniently, however, there is no way to contact that team. The customer service rep representative that I last spoke with said that it would be better to open a dispute with my bank to report it as fraud because Ali will give me no more information. One for me and no more purchases until they figure out how to treat their customers with more respect. the way, the package has been indicated as lost for over 30 days by the shipping company. The shipping company that Ali Express owns, mind you.

I have loved shopping at AliExpress for many years but now I keep encountering a shipping problem. I order regularly from AliExpress and now MANY items are not delivered . It is very difficult to continually keep track of all my purchases . They DO REFUND ME when I catch it within the time . But it’s VERY UPSETTING to have to continually check on the items and then have them not come and have to open a dispute I never had to do this before with AliExpress and I’m really disappointed. 99% of the time over many years the quality of the goods I have received has been excellent and I don’t mind if I have to wait to receive them but I don’t want to have to worry about the guarantee time and then not have them come in this keeps happening to me I don’t know what has changed with the shipping company because it is NO THE SELLER’S . It is the shipper . They keep changing my address on the package and when I go to tracking my address has been changed by the shipping co. The SELLER HAD SENT TO MY CORRECT ADDRESS .

Greatest app ever!. Ali express has been my go to shop store with thousands of different suppliers. The majority of these suppliers have top quality product. I have to say I have found some small numb of suppliers that do not have customers in mind. For this I say know how to pick your products, read the reviews and understand sizes and material/ fabric so you are not surprised with the incorrect product. Shipping back to China from the US is about $80 per package (light), so unless your supplier offers free shipping back, not worth to return a product you do not like or no longer need. I have to say after so many months buying I developed better skills in shopping and selecting the supplier. But definitely this app has it all. Very content with the prices and majority 98.9 % of their suppliers and products. This is why I give 5 stars, because I am a very picky person to please. They are the best! Better than SHEIN, better than IN, better than TEMU, in quality of products. Thank you Ali.

Security issues from terrible update. I have bought a lot from AliExp and had mostly good, but some awful experiences (empty packages and damaged or faulty goods that I had to pay for, as their dispute process only allows their vendors to upload evidence after the initial complaint) BUT after the last update my credit card was security blocked. The two ways to solve this are firstly to delete and reinstall the card, but you can no longer delete the card in the app and you have to use the Ali Wallet website, which constantly goes to a ‘system is busy’ message when confirming your email address, so it cannot be used. The other way is to lodge an appeal. How do you do that? You have to send a picture of your passport or drivers licence, PLUS a picture of the front and back of your credit card (showing your signature, of course) PLUS you have to send a copy of your bank statement, with account numbers, balance, spending and deposit record, employer deposits so they know where you work, etc. Call me Mr Suspicious but that sounds like a perfect setup for identity theft/bank account hacking. So my card is blocked, which means they don’t want my money, and unless I give them all the information to hack my life then I can’t buy anything more. Anyone else find this suspicious?

Not a very good company to do business with. This companies app is horrible. If you try to submit any type of feedback or request a refund or have any type of grievance for some reason their submit buttons on those things do not work. But yet they have everything working quite well when it comes to being able to take an order. There is a language barrier between yourself and the sellers also. You have to state things to them over and over again in plain English in order for them to understand. You can sell someone to cancel up order over and over again and they will not do it. I do not like doing business with this company and I am going to seek out to do business elsewhere. Some of the sellers will fight u tooth & nail for a return or refund. They don’t want the product back bc they know it’s bad & the refuse the refund even w pictures of the merchandise. Y'all need to get very real on how u ship things & run your business & I hope having TEMU as competition changes things here bc y'all are pitiful in customer support. START PACKAGING YOUR STUFF PROPERLY SO BOXES ARE NOT DAMAGED. It’s time for this company to REQUIRE vendors to post ACCURATE DISCRIMINATIONS W ACCURATE PRICES, & to state shipping up front in BOLD LETTERS. YALL LOST A 2 k transaction w me due to inaccurate description from the vendor.

Tweaks needed - frustrations with app. I’ve been using this app for many years. For some reason with the latest update, it no longer groups your items in the cart by the store’s name. This makes it incredibly difficult to shop and compare prices including shipping between stores. I have also always been frustrated that it only allows you to have 99 items in the cart at one time and you can only check out with 40 items at a time. I have 287 items in my Temu cart with no problem. I order a large quantity of items in multiple styles so it is difficult to be limited to 99. The app has also been freezing lately when I get to 99 items then I must restart the app, and then start culling down my cart. I also find it frustrating when searching for an item it will show me about 15 to 20 applicable results before show me results from previous searches. If I’m looking for a particular item, I want to see all of available options for that search term, not a bunch of random results. It’s frustrating when you type a search term and you want to modify or narrow it down and I completely erases what has previously been typed so you must start over.

This is an atrocious app and I’m disappointed. I’m extremely disappointing this app. I remember when you used to be able to search for something and actually find it. The search feature has always been janky- but now they’ve gone off and MADE IT WORSE! Now, when you search for something, instead of showing you relevant results, they show you what THEY WANT you to buy… If you search for DOG+COLLAR+RED they will show you all 6,000 dog products, all 800 collars, plus everything in their inventory that’s red. (Literally, millions of items, and none of them are a dog collars) Most e-commerce sites have a way of sorting by Relevancy, Price (low to high), Price (high to low), and the ability to set a min/max price. This app has all of that, BUT IT DOESN'T WORK! What a colossal failure for a $180 billion company. I know $50,000 start-ups they have a better search engine. Do you know how bad it is? It’s SOOOOOOO BAD that I sometimes have to use Google to find what I want on AliExpress. Not only am I disappointed at the app, but I’m disappointed in the company for buying all these fake reviews (you can tell because they’re not even coherent English!) No one is going to give 5-stars for a broken app! This is a two star app. On a good day, maybe three.

3 starts for feeling confused. I just downloaded the app today, put $300 worth of things in the cart. I saw shipping fees for items that said there was no shipping fee, in the “store”. The only response I got from to help chat was that I needed to update my version? I just downloaded this today so why wouldn’t that be the latest version!? I told the help chat that information and then asked how I can download the latest version and got no response. I tried one more time to ask and still no answered. This isn’t making me feel too comfortable spending hundreds of dollars through this app. *Update 12th of January, 2022 Some things came to me defective, from 2 sellers, in that $300 order I made. 1 seller won’t respond to me. The other keeps promising to refund me through PayPal & hasn’t. Now they’re telling me they’re PayPal isn’t working (???) & for me to place another order for the defective items, telling me I won’t be charged but I don’t trust that for a second. I’m still waiting for the completion of more orders I made. All orders are taking 1 month to receive, even if it’s 1 small item. Only 1 seller out of around 13, shipped product ASAP & got to me in 2wks.

Beware of fraudulent sellers. AliExpress auto-confirms receipt of an order, and disables the “Leave Feedback” button after 30 days of auto-confirming a purchase. Fraudulent sellers are taking advantage of this feature to scam naiive and trusting buyers. I made a purchase on Nov 11 and a few days later I noticed the tracking showed shipment was canceled. I contacted the seller and they asked me to be patient that the order will arrive. They seemed nice so I trusted them and kept waiting for it to arrive. I would periodically check back in with the seller after the order still hadn’t arrived and even after three months the seller still told me to keep waiting. By the time I realized I had been scammed and that the seller didn’t actually ship the product, AliExpress had already auto-confirmed the order and the Leave Feedback button had been disabled. I feel so stupid because I now realize this was precisely what the seller wanted — to stall by asking me to wait so that I would neither be able to dispute the order and request a refund, nor leave a review of my experience to make other buyers aware of their scam. This is the reason there are multiple fraudulent scammers on AliExpress platform. Buyers beware!!

Delete app not just yet!!. My first time with aliexpress. I know most of this comes from China. The WISH app is exactly the same as aliexpress. Mostly come from China that’s why they are very cheap and take a really long time to ship out and receive order. It took a month for my order before they shipped it out. A picture is worth a thousand words. So don’t believe or trust the picture they post about product. This is my first time ordering and the picture matched what i got but the accurate size of it is bad. The size didn’t actually fit my phone. I figure i start with something small and cheap before i really start shopping. But my concern is…. How many times do i need to purchase something before i get something right. One problem i saw when i was looking for items… they post the picture i searched and the price but when you click on it. The price changes depending which part of the item you want to buy. A lot of people are happy from other reviews that i read but having a bad experience from the get go sets the tone for the next one. Paranoia kicks in when you hit buy thinking if you’re going to get your money’s worth this time.

upset.. I’ve always shopped on AliExpress for my merchandise and I’ve never had a problem with anything coming in, it always came on time and it was true to price and it was always exactly accurate to photos until recently I bought a nose piercing and I’ve waited around a month 1/2 for this piercing I ended up filing a dispute because my order never came to the mailbox, now I’ve contacted the seller and they’re refusing to give me my hard earned money because they’re saying it arrived to it’s destination but obviously not because it isn’t in my hand nor in my mailbox, now I’ve tried to get help or someone to help me get my money back because it’s obviously not fair and it wouldn’t make it any better by stealing my money and not receiving what I bought but the Eva bot doesn’t help one bit either and I’m very much dissatisfied and disappointed with what AliExpress and their sellers have done so for that I’m going to give it a star until they contact me and fix my problem. I don’t know if it’s for all sellers or just this one in particular but I don’t suggest it since there’s no other way that they can possibly give you your money back and the communication with sellers is beyond ZERO.

Hate! Hate! Hate!. When i started using ali's i was so happy with the prices but then when it actually arrived i was furious first of all, I paid for extra shipping because some stuff i got were gifts for my sister and i wanted them to come before her birthday, FALSE some of her gifts arrived after and i was really furious next i ordered like 11 things and i have to return EVERYTHING except for 2 things due to the fact that they were either scratched, broken, cheap quality, ripped, not as described, sizes were different etc you name it they did it and then whenever you would try to return it or simply get your refund they refuse to do it!!!! they say they cant do it and that they will give you discounts or refund you like barely half of what you actually paid and its just really really frustrating and i dont think i have ever received bad customer service as much as this! I am still in the process of trying to refund half my stuff!!!!! Ali Express literally just eats your money and doesn't give it back. The service it awful and terrible there and I hate it!!! I have received more stress from them than i ever have in my entire life!!!!!!!!!!! And they just wont listen! Then whenever you text them they leave you on read and there is literally no other way to contact them like i cant call, email, anything!!

Love the camera feature to find what you’re looking for.. Like the app, wish online version worked more like it. Would like for the app to go back to where you left off instead of starting from the beginning- so annoying... like when you confirm an order came and when you’re finished it doesn’t go back to where you left off it you have to go clear back to the beginning of your orders and scroll through in my case, several pages to get to where you were, just go back to where you were when you decided to confirm your order. It now hangs up after you confirm, and you have to go clear back to the beginng or start over. Everything seems still the same. When I leave a review it says it’s busy to come back later and review but when I go to the beginning of the site to look at my orders it does say that it was confirmed. It’s annoying. And that chat bot! When I exit out of it I want it to stay gone not come back at every page when I go to the next page! It’s the most annoying and not at all helpful.

lol toooo good honestly!! 🤪. I honestly use this app toooo much lol it’s genuinely so fun, fun to explore, easy to navigate & I find some really awesome things I’d likely not find elsewhere, especially for the prices. I’ve had a few issues with some items ngl, either not receiving, stuck in customs, past said delivery date or items that have come damaged or not as described & I’ve always had an easy time disputing these issues or contacting the sellers to make things right, which they almost always do if it’s necessary without much hassle!! Sellers are almost always quick to respond in general. It’s always updating the app & evolving which is nice. Overall I recommend, four stars though due to them changing some things in the last year or so, such as where your account ranked w/ how much you spent & the perks that came along with that. Also how the coins are used which was more detrimental to me & my use & felt it was unfair. And also adding shipping to most items now I guess?? Makes sense but liked it better before lol But anyways ya I recommend, especially if you like to just browse & explore (& spend lol) !! 🥳😉

Unreliable selling platform and customer support is a joke. I have been using Aliexpress for almost four years. Unfortunately, they have not improved a lot on how they handle orders that go wrong. Which, for shipments from China to US, happens quite a lot. I have recently dealt with situations where the seller pretends to have an item to sell, then they accept the order, they pretend to ship it and then, after one week, no shipment happens. Or with shipments that get clearly lost in some airport in China. What a normal e-commerce would have in such cases, is a clear communication channel to handle disputes and customer satisfaction. Instead AliExpress uses some robot interface to handle customer requests and when the customer is becoming exasperated he is finally put in a chat with some real customer service person, who usually tells him that the case is being investigated and will get reprioritized. The bottom line is that, even in cases you have not received the merchandise - and you will never receive it - it takes weeks if not months to get your money back. My recommendation is to use AliExpress the least as possible, always use a credit card for purchases (thru AliPay) and at the first sign of wrongdoing dispute the purchase with your credit card company directly.

I was scammed! BEWARE!!. At first glance, this is a nice value site with random products at good prices. There are mini games to play in the app and daily coin rewards to use on items. You’ll never get to use any of these coins for more than a few cents off anything, though, so the system is quite misleading. I made a purchase from one of their Choice sellers, which offers fast delivery, free shipping, and “no questions asked” returns. My item showed up broken, and I filed a return so I could get an exchange. AliExpress denied the return despite clear photos, so I filed an appeal. They quickly denied that too, for “insufficient I proof”, so I contacted customer service and the seller. The seller was happy to refund, but they instructed only AliExpress can process it. Customer service initiated a higher level appeal, assuring me with the pictures I provided the return was guaranteed. I was told it would take 3-5 days to process, but I was again denied in just 25 minutes with no reason provided at all. Thankfully, my payment provider refunded my money after I filed a case! Don’t use this company, they broke their own terms of usage and wouldn’t stand by their guarantees. They are completely undeserving of your business!

AliExpress, the best shopping app for patient people. I have been raving about this app to all my friends and family for the past 3 months straight. They’re sick of me obsessing about it, but I can’t help it! I love this app so much. I see the exact same things in stores like Target or Kohl’s, but for 1/3 of the price! If you don’t mind waiting, this is the app for you. I’m a very patient person. I understand we are living in a pandemic and things are slower now than usual. Some things come in two weeks, some things come in two months. It’s ultimately up to you and how much you’re willing to pay (or not pay) for shipping. Some stores even offer shipping within your country so you can get it within days. I honestly believe anyone who complains and cries about having a horrible shopping experience on AliExpress just wasn’t shopping responsibly and smart. Check the stores ratings and reputation. Take the time to read the reviews. If you stick to stores with 95% or higher ratings, I guarantee you won’t be disappointed.

Great App...however patience required.. I've purchased many things from this app and have had little to if any problems. The issues I have run into were a minor fix as many of the store owners are consistent in communication. There's a mobile app as well as a desktop site, however you're more likely to enjoy the mobile app, because I've noticed that "mobile coupons" don't apply on the desktop site for the same items listed in my shopping cart on the mobile app. Even with that I see no reason to complain. The user interface is friendly and easy to navigate on the mobile app and it's honestly more convenient. There are always featured deals, as well as a "For You" section which localizes your preferences and suggestions. Overall, I'm fascinated with this app and recommend it to anyone who doesn't mind waiting a minimum of two weeks-month for their items. The prices are fantastic and shipping and handling is either free or reasonably priced...so hey, man, go crazy.

Love this site. This site is like shopping in Beijing in the markets. I love it. The amount of money you can save by ordering from this site are incredible. If you can handle the shipping time. Skip the middle man and go straight to the source! I have been ordering for a couple years and have only been disappointed twice which I have to say is a remarkable considering I have ordered hundreds of items. Pay attention to product and seller ratings, read descriptions, and take time before ordering to make sure you are ordering the correct product and you will have great results. I also tend to leave honest and real reviews.. the good the bad and the not so good.. one thing I can say is that the manufacturers in China have raised their prices sometimes by 200% as well as charging for shipping.. I see now why the prices in the US have skyrocketed. Update: I should be a platinum member by now but I am not getting credit for purchases or points to the next level. Plus I like before I would get the best prices when I opened the app now I have to spend more time searching for the best prices.

Good app still need more improvement. I have been using AliExpress app for more than 10 years or so and have bought many items from them because the price are very affordable. I am writing this review in 2024. After Covid pandemic shipping prices have been increased tremendously and some items are not available to be delivered to my country. Earlier i could zoom in a picture of an item but that function does not seem to be working. I would urge Aliexpress to recommend sellers to be very price in tjeir products description with as many pictures as possible. And please for the love of God can you ask sellers to not use google translation, its so confusing when Chinese is translated to English for most products descriptions. Can you please find a better way that sellers can describe it plain Chinese and and global buys can understand in simple English. Aliexpress has been great so far when there is a dispute and always have helped me to get my full refund for items which i does not seems to meet the description or items which i did not receive. Hope above mentioned suggestions will be improved in a near future.

Sellers of Best Choice Products with Yellow Icon. Seemed like I cannot trust some of the AliExpress Sellers here especially those selling products of Best Choice with Yellow Icon I purchased 3 products and it stated 12 Days Shipping Guarantee and now it’s already over 12 Days were already the 21 of October and No Delivery is coming up yet . I have no trouble with some sellers here at AliExpress except for those Sellers that has a Yellow Icon stating about their Best Choice. I can’t trust them anymore 😤😩 I believe they screwed up the business of AliExpress buyers, it was my fault too I should have known better or supposed to contact them ahead of time unfortunately those Sellers got limited messaging no wonder they tried to advertise themselves unfortunately their products are Crap! And they were trying to Rig or Spam people, I am terribly frustrated as my Halloween party is up and about and all my orders were Not Being Delivered. The last I chatted maybe an AI Customer service, she said all my deliveries were rerouted into a different country how impossible dealing business with this scam people. It’s frustrating

Love Buying From AliExpress. I’ve been buying from AliExpress for approximately 10 plus years. A lot of sellers has come and gone. The good sellers are the ones that ship merchandise out within 1-2 days. The ones that wait until last day or hours to ship out are most of the time “bad” sellers. They sell items they don’t have or there is issues. They make buyers wait on items they’ve already paid. The buyers monies are tied up waiting. Some make you wait and the last day find out there is additional freight charge if you still want your purchase. Some seller has shipped different color or size ordered. They know buyer won’t ship it back, seller gets rid of unwanted color or size. AliExpress do have a lot of good sellers, honest good sellers A lot of good sellers out weigh out the bad. I will continue buying. AliExpress customer are great if you have to consult them. They are the go between on issues and problems. They work to resolve problems. I thank all the customer service workers. Thank you. Carter

Buy at your own risk. I used to buy a lot on this app, many times I bought but the items never arrived, but I ignored because they ask you too many proofs and I did not have much time to do that. I was a diamond member because the volume of shopping. But when it comes to a quality problems, Many times I got defective products, I took the time to make fotos and videos but I noted aliexpress dispute service always try to favor the seller and not the buyer and they keep asking you more and more proofs until you tire of wasting your time and decide to just give up. You can have an idea that they give you only 3 days to provide what they ask and when they ask something from seller they give him 7 days (that is totally unfair). When a item does not arrive they tell you to go and ask to your logistics and ask them to issue a paper saying that that item did not reach to them (They are crazy, nowhere in the world logistics issue any such kind of paper and no one has time to do that) And even they can see clearly in the tracking details that item never delivered or reached to the buyer. Believe me you will not like to wait 2-3 months for the product and after you have to lose your money so go and find other sites where at least you can have a good and faire customer service.

Cheap, good quality, sorta sketchy. This app is awesome for saving money. Most of the stuff on here (I said most) is a lot cheaper than it would be anywhere else. Stuff takes a bit to get here (usually a month or two) but it’s worth it. I would definitely recommend doing your research though. Look at reviews and if there are very few that are all 5 star and don’t say anything then I’d stay away from that item. This app is home to some sketchy people so please please trust your gut and don’t automatically go for the cheapest item. Most stuff I’ve bought here is actually decent quality. There have been a few things that have broken or been sucky but overall my experience here has been good. This app also has a problem with making some things sexual (most agere stuff). If you are looking for agere stuff on here (especially onesies) then please be careful and only shop when you’re big. There is some over sexualized stuff that really shouldn’t be there. All in all, it’s a really good app. There are just sketchy peeps you gotta watch out for.

Many difficulties with site and communication. When you get a human being to text you, they don’t understand. I got empty bags. I sent them pictures of the bags. Send them pictures of the bar on the front and then they’re asking me what was supposed to be in the bag I have absolutely no clue. Due to the fact I have many orders. It’s extremely frustrating when there is an issue they tell you that you can get a call back but every single time I’ve tried from 8 o’clock in the morning to 2 o’clock in the morning so can’t get anybody I guess unless I try every hour for 24 hours my odds of getting a human being on the phone just slim to none very frustrating. Still learning how to navigate still have no idea how to use the coins no idea how to use the cash money built up and no one to be able to ask about it. Nowhere I’ve earned in the match game just disappear and no one answers my question when I try to find out what’s going on. I received two empty bags and they wanted me to tell them what was supposed to be in the bags to orders to know very frustrating not resolved Blessings.

Great market, good app. Need to improve on the accuracy of the feedback though.. I've been using the app for years. I believe without Aliexpress I wouldn't have been able to find most of the purchased items here. Got car accessories, electronics, decoration, vaping kits, shoes, jackets, leatherwear and even plant seeds. The Chinese market is very diverse and competitive, and as a customer i can only be thankful for gaining access to that. Special thanks to the Aliexpress case team for handling disputes in a fair and professional manner every time. Edit: removed two stars because the app does not allow you to revise a feedback. If you hit 5 stars by mistake or leave feedback once you receive an item and after using it you find out that it's completely useless you cannot change what you had already wrote yourself. This does not really make any sense and is counterproductive. Seeing how aliexpress pushes users to leave feedback, even rewards them to and how customers react often leaving feedback for receiving an item not for using it I would keep two stars off the rating until it is rectified.

It All Just Depends !. There are some good sellers but unfortunately there’s A LOT of scammers on here that are selling products that are NOT as described so what they do is the send you the product tell you if there’s a problem to contact them but not to leave a bad review, they’ll claim they’re going to send you the “better” product but they DONT ! Then the sellers will ignore ALL your messages! But of course AliExpress has a horrible “Buyer Protection” so after awhile it expires and then you CANT EVEN GO BACK AND LEAVE A REVIEW TO TELL OTHER BUYERS TO BEWARE! To top it all off they have ABSOLUTELY HORRIBLE “customer service” they don’t actually help you or tell you to go to another department & you end up weaseled out of your money without having received your product!!! You just have to be soooo careful because you don’t know what type of seller you’re getting! The ripoff potential is just far too high ! The worst seller there is Lumiere Hair & Their Fraudulent owner Tony who lied and swindled me out of money when they sent me fake product and claimed they sent my order but they were really just running down the clock so I wouldn’t leave them a bad review !!!!! I waited for over a month and they sent me a hair net and claimed they don’t know how that happened !! TOTAL SCAM!!!!

Needs improving stability. It’s a relatively good app, but needs improving features and technical stability. It keeps crashing and stops responding so I have to uninstall and reinstall the app each time it crashes. That happens quite frequently sometimes daily and sometimes several times a day. As I open the app and starts counting down to show adds, this is where you can’t click any icon as it stops responding. This issue of not responding to any touch still persist while though it has been going on for a very long time now and I still need to remove the app and reinstall it to be able to use it. Also, you cannot get technical support as it’s always unavailable. More importantly, out there is an issue, there is no customer service. There is only an automated response machine which is frustrating when you cannot solve your problem and there is no human being that one can refer to for support of any kind. The robotic response is so annoying and can’t help. I was never able to get help. AliExpress need to place employees who understand English to support customers like any other decent business interface.

Happy but unhappy. I’ve used AliExpress for numerous years now. I am very loyal to aliexpress. If you look at my history order you’d noticed how much I’ve constantly order from aliexpress. Up until Aug 22, 2019, I made an order, but cancelled it right away because I’ve used the wrong credit card. Instead of refunding, I got charged. I have spoke to Crissie, customer service, and she was convinced that I was not charged and cannot refund me. I was very upset. I even showed her my bank statement that it was definitely a charge. I know how a charge and a refund looks like. I couldn’t do anything, and she wouldn’t do anything. But instead continuously claim that I wasn’t charge and to rest assure that I will get my refund. So, I have decided to call my bank. They have looked and saw that I did got charge, and there was no reverse for the charge as in there was no refund. So, I had to open a dispute to get my money back. I am upset that she was so convinced I wasn’t charged, and tried to tell me to rest assure that I will get my refund. LIES! Is this how they actually get your money? BUT, even so, this incident won’t stop me from using Aliexpress. I’ve always been loyal to Aliexpress and I will continue to be loyal.

Love this app!!!. It has it’s pros and cons. For example, you can find great deals for less. It’s like taking out the middle man (retailer). Your mainly getting wholesale prices. One thing I don’t like is that seller get over a lot. You’ll have images for an item that’s completely different from what their actual selling. Try to look at the views so that way you’ll see images of what the product actually looks like. I’ve been on here for over ten years and still make horrible purchases. Also be prepared to get taking advantage of from buyers. Some of them know the product isn’t as described. It’s easy for them to deny your return on this app. Better yet there hasn’t been one time I received any refunds requested. I’m dealing with a situation now. I purchased human hair and the seller sent out synthetic hair. My refund was denied which is bazaar. Honestly at this point I spent hundreds of dollars, so if I don’t receive my money from seller I’m off this app for good. Word of advice, please do your research with these online stores.

The app is good, some of the sellers are questionable. The app works very well and it is easy to navigate and to make purchases. Sometimes you do get some really crazy suggestions when looking for some items. You tend to get a lot of “adult” toys in your recommended items. Some of the products are a good value, and some are completely worthless. And a lot of the ads are very deceptive and show different items in the videos and pictures, but then describe the actual item you will get and bury it in the very long ad. So beware, you will have to read the ad completely and carefully. They also try and trick you with pricing by showing a very low price, but it is for something that “supports” the item, not the actual item. Like an charging cord, instead of the item or carrying case. It is a lot like playing Russian Roulette, you have no idea when you will get a good item or when you will just waste your money. I give it 3 stars because of how the app works, it is very easy to use. If it was based on the products alone, it would get at the most 2 stars. And after my last order, it is headed to a 1 star.

Lot can be improved. the searches are dramatically manipulated to attract people with low prices by extra garbage piece store owners include with the items like searching for iphone and results include converter adaptor price in search results. There are some Honest store owners which cannot be pin pointed with general star system of grading in this 21st Century . Some owners purposely keep canceled items until shipping period expires although they don’t wanna ship, which will drive you crazy as your fund is hold until the period expires and cannot be sure to buy from another seller cause you don’t wanna have two. Cancelled items shipping period should decrease in half unless seller confirm to aliexpress he/she will ship in the original period otherwise its a trap and waste of time of buyers. Very few only I came across asking for extra than the published price for shipping. Don't buy from them, either they are cheaters as I said earlier to get on top of search results or they seriously dunno how to count shipping in that case they shouldn’t be selling.

Quality goods at affordable prices, especially during economic hard times. For this representative of “the other half” living in America (per Jacob Riis), I am very grateful to have this app and the ability it gives me to buy necessities (e.g., clothes, shoes, household goods) and supplies for art crafts to maintain both my basic quality of life and sanity during this extremely challenging time. AliExpress prices allow me to order needed items and have a sense of security and peace of mind that I can in fact afford them. The very same products sold here sell for twice to about four times as much money if I bought them from American retailers. While I fear and do not understand international trade rules and regulations, economic trade wars, or individual +/- corporate greed, I am thoroughly grateful for the ability to buy things at affordable prices from people across the globe who are also happy to sell what I need and want at prices I can afford. Despite COVID-19 and other current events delaying shipping by weeks or even months, the wait is worth the price.

OMG RECOMEMD HIGHLY!!!. Your app is better than any app I’ve ever been on I love you can earn coins by doing simple things like playing games down to betting earned daily coins and those coins give out percentages that when you go to buy stuff it comes a deal because it gives you discounts depending on how many coins and you can rack up no matter the challenges they stay the games are easy but besides that I love everything on your website j want to buy everything and it more affordable than going to these stores now and days!! Chrismas is so much easier now that I found you guys!! Love it!! And I’mIndecisive and always come out short with this it’s so much stuff so many affordable better products you can’t beat it at all and the some is the same stuff better but better quality than you see in the stores which is crazy but yes very true I HIGHLY HIGHLY RECOMMEND YOU WILL BE STUPID IF YOU DONT TAKE THIS OFFER UP I SWEAR BUT IF THEY MESS UP TOO THEY DEFINITELY MAKE UP FOR IT IM ADDICTED TO THIS APP!! I have to be on it 8 times a day

Aviya. Hi, The Ali express app is good and has been improving in the last years from time to time. There are still some improvements which I think are required and will benefit the customers and make the use easier, especially for those who are ordering a lot. When you go to your account, to “shipped items” in order to confirm shipments which were received, after you confirm packages from one seller, you get to a page which lets you either move to rating the confirmed item, or back to your account. When I get shipments, it’s usually many and from different sellers, so when I want to confirm several packages from different sellers I have to keep going back to my account, to the confirmation page, roll down again to the right package and confirm again. This is don’t for each seller separately. Which is exhausting when you get about 10 packages altogether. They should either allow confirming several packages from different sellers in parallel (by marking with a v in each accepted item which the buyer wants to approve), or add another option after confirming which takes you back to the “shipped” Page, where the confirmation is done.

Love ❤️ AliExpress: I Visit Daily. I love AliExpress, I love the way it has mini games and freebies. It has so many categories for discounting, it gives me the control on how I want to spend my money and the particular discounts I want to utilize. They also have sellers/stores Who sponsors special events and give app users contest and special games/entertainment that ties to the shopping experience and it makes it more exciting. They have the option for live shopping, I’m not really into that. But usually every item has a demonstration video which is very helpful. I totally suggest at least downloading and trying it. Be patient because it is a big app with a lot of options, and it’s going to take a bit of time to learn how to navigate it and learned the rules. That is really the only con I can think of in, my pros and cons list, took time for me to understand what was going on in the app, in order for me to LOVE ❤️ the app. But if you have the time-I definitely suggest trying AliExpress. Thanks for reading my review. Take care, be safe, happy browsing!!

Disappointed.. I ordered false lash extensions with some accessories and was going to try to do them on myself for fun. Well I found some good products that all had good reviews, put them in my cart and ordered it. Once I placed the order, it said “We had to close this order due to account security concerns. Please place an order again later, or remove the coupon and try again.” This is my first time purchasing something off of this app so obviously I wasn’t sure what that meant or what to do about it in that moment. I went to check my bank account because in my head I was thinking “why would they charge me if my order is closed.” Well… money was gone. I was very upset because my questions to them is why continue to take money off my card if you were going to close my order due to security reasons? I started doing my research and I read something about this happened because I was supposed to have a second account?? Not sure what that was supposed to mean at all. I’ve texted all the sellers I bought from, not helpful because they’re robots. I requested for a refund and it says I should get my refund within 3-20 days, I'm not sure why it’d take that long to be honest. I will not be using this app anymore, it will be deleted and never downloaded again.

Getting used to it. At first there were so many distractions, that I was having a hard time finding what I wanted. But I’m getting used to all the bells and whistles now and doing a better job. I feel like a kid in a candy store with all of the interesting products that pop up for display. One of my problems is that I can’t turn this app on and not spend 3/4 of an hour looking at all of the interesting stuff that’s available. It’s a great way to waste time. So far I have not been disappointed in the products I have purchased, or the time it took for them to show up. But it is obvious that many of the merchants use deceptive practices by showing items on their thumbnail photos with prices that do not reflect the items shown. This has led to warnings from my credit card company of fraudulent practices and holds on purchases before clearance is given. Personally if I were a AliExpress, I would reign in some of these practices by the merchants, otherwise the site is going to get a very bad reputation. A simple warning or disclaimer would be helpful, particularly when first navigating this app.

Purchasing with AliExpress. AliExpress has a lot of things going for it. Its app is easy to use and its product lines varied and extensive. The products that they market are of very good quality and so reasonably priced. I myself like buying watches and their watches are just Pennie’s on the dollar compared to what you would pay here in the USA. But what I like is the variety ( no one else can touch them in the watch department/ they have the biggest variety I’ve seen anywhere) and the pricing levels depending on your taste. You can go from very very low prices all the way to some some pretty high prices(rarer) and get good quality through the spectrum. I have bought from their competitors but hands down they are the best in terms of prices and variety. They have the best prices anywhere. Their shipping is fast and since they also network with independents outside of their where housing facilities stock they have much more variety then the others. I give them 10 out of 5 stars

Great place to buy things!!. I have been buying from Ali Express for years and they have gotten better every year! I live in the States and it used to take over 1 month to get anything from Ali and other similar sites. The last year it has taken on average 2 weeks 3 at most to get most items. Now if I need something name brand very quick, in a day or so I have to hit the normal other shopping sites so I can get an item in a couple days but if you plan ahead just a little and be a little patient you can get some great deals on things, just be smart and check out the seller and feedback and number of sales and star scores and you should be just fine. Ok gotta go, ordering some more stuff from Ali. ...are you still here, seriously, did you really read this far?? Good for you, now stop reading and go buy some stuff, hurry, now!!! Oh yea don’t forget to use the coupons you see on the site and on the sellers page, they will save you a little money which makes it even better!! Ok by...🤗

Scam Central. *AliExpress replied to my review to tell me to check with the carrier. As if we’re all idiots and don’t know how shipping works. I tried to check with the carrier nearly a month ago when I first smelled a scam. Neither FedEx, UPS, or USPS can give out information about a package that has nothing to do with me. All they can tell me is the tracking numbers I was provided by the seller HOME HAS FURNITURE COMPANY on AliExpress were never addressed to me. There is no “mistake by the logistics company.” This is a large-scale scam that AliExpress is 100% complicit in. The platform has the final say as to who gets a refund and who doesn’t. This platform is rife with scammers. The money you would save if the goods ever arrived, isn’t worth the hassle to get your money back. How the scam works is, you pay, they send you a tracking number, the courier says the package was delivered…but not to your address and the photo proof is of another house, in another town. All the tracking numbers are fake. They’ll tell you there’s been an error with the logistics company, blah blah, all lies. Don’t waste your time or energy going back and forth with them. They will play you until you give up because scamming is their entire job. Why AliExpress doesn’t ban these “sellers” after the first verifiable scam is beyond me.

Additional features needed. Apps needs to include function for buyers to knock sellers off from their personal view, or have a marking system to remind the buyer of bad experience in past. Though Aliexpress is good, some sellers are certainly not. I want to be able to mark off those misrepresenting the products they were selling, or sending in items different from what they showed in the pictures, so that I won't repeat the same mistake of buying from these sellers. Giving them bad reviews is not my thing. I rather simply not give them my future business and move on to other sellers. When searching with photo, apps cannot organise similar products in any particular order. There is no options to view by relevance of price, when item search is done with image. It is unable to detect the postage price, so one would have to select the product to reveal the postage. Time consuming to compare total price like this. Only many sellers show as free postage on front page, but this is untrue when u open into further details of the product.

Great site. Clothes are extremely cheap and affordable. The only downside is that the shipping takes extremely long. That is expected though since it’s being shipped internationally from China, russia or some other foreign far away country. Still, if you want to stock up your closet with great clothes on sale, buy from here. There are some great sellers that offer faster shipping than others. Personally I love shopping from SHEIN; clothes there have great quality, it’s cheaper so you can buy great pairs of clothes in bulk, and shipping takes around a week or so while other stores take up to a month. In this case, when you have a great seller with longer shipping, you’ll have to be patient and switch your strategy while shopping on this app. For example, instead of buying summer clothes during summer, do your fall and winter shopping instead so that you’ll have a whole new wardrobe ready for the upcoming seasons. The same can be done during winter and vice versa. This makes shipping and time no longer an issue.

4🌟s because…. It’s a great app and here’s what would make it 5🌟s, IMO: improve the search feature. It is limited and I wonder if it’s at all possible to expand it🤔 For example, when searching for hiking bags for women, it’d be great to actually get only women’s hiking bags in the results (and be able to select the features — perhaps with a pop up asking “What features would you like in your women’s hiking bag?” And then bring up the results according to my selection/needs. This would make the buying process simple and less time consuming. Patience is needed when searching for items to buy on this platform as there is quite a lot to see, and much of it doesn’t match what you are actually looking for, making you spend precious time clicking, reading descriptions, looking at photos, etc… If there’s a way to improve this, it would be revolutionary for the app! I know what I want. I know the features I need. I want to plug it in, obtain relevant options and choose the best for me. Thank you for considering this feedback. May you find it helpful!

App needs a lot of improvement. The search feature is glitchy at best. Not all results show up, and it’s impossible to search using pricing. These features are essential and need to work correctly and they just don’t. I don’t like all the promo notifications that I get from sellers there doesn’t seem to be a way to turn them off collectively even though I’ve unchecked the seller promotions option, and have to do each individually. I’d like to be able to place things in my cart for future purchase without being hounded by sellers on why I haven’t checked out. Also the fact that I’m limited in making wishlists is a big reason why I end up having to use the cart as such. I’d like to be able to edit my cart after I’ve clicked the pay link, but instead of being able to do that it sends the items in my cart to a separate section of items that have been unpaid and there is no way to edit them once they’re there so I end up having to cancel the unpaid purchase and redoing my purchase to be able to add or remove things from them. The new offers that have begun to pop up since Fall 2024 are confusing.

Love it 🥰. I’ve just started using Ali a few months ago and love it. Do your Research and buy from reputable stores with amazing reviews. It took me 2 weeks of research before ordering my first purchase. I’ve only had one bad experience in the last 6 months since I started ordering on this app. Must be have patience when ordering. Take time to navigate site and learn how to communicate with sellers. Read descriptions carefully before contacting seller. Ask questions before you buy. Be kind and mind your manners. Sometimes they use translation apps that makes communication a bit confusing. Have patience and ask they explain differently if you don’t understand. If you get your item make sure your write a review and confirm you receive your goods so seller can get paid quickly. If you’re good to them they’ll be good to you. Take notes on your favorite sellers and don’t forget to favorite the item and follow the store for new arrivals and coupons. Happy shopping 🛍