Urtinyfriend - Great app one suggestion
First of all I am using an iPhone XR for any developer reading this.
I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though.
Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep.
My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time.
I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv.
Update / Edit
Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device.
Golight Girl - Its just ok. Too hard to browse. Too cluttered with ads on screen.
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows.
That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily.
This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.
Its not worth it xoxoxo - Inconsistent - poor communication
I’ve generally had good experiences with the Whole Foods grocery delivery but recently had a bad one. I ordered food almost 24 hours in advance of when it was expected to be delivered. By 10pm when it hadn’t arrived (it was scheduled to be delivered between 7 and 9pm) I reached out to customer service who told me the order would t be delivered because all the items were unavailable. They directed me to a Whole Foods phone number that directed me back to Prime service. When I finally got someone on the phone they told me my order wouldn’t be coming that night but would come the next day. If I hadn’t contacted customer service there would have been no notification that my order wasn’t coming. If I had known earlier I could have gone to the store in person before it closed. Instead I was without food.
I had received texts throughout the day updating me on my order indicating a shopper was filling it. The online order status marked it as “delayed but in its way”.
I was woken at 1am by a text saying my order had been cancelled with no explanation.
Five w's - Channing Tatum mesmerizes, captivating his audience as though he’s spelled us with magic.
What I fail to see is, why Jenna Dewan? She clearly has talent and training; however, Jenna was very, very fortunate that she caught his attention so that he let her share his light — it helped her appear pretty and nearly as fluid, enhanced by his obvious attraction/chemistry, with her. She was featured, no doubt driven by the intensity of his keen interest, but while she managed to keep up with his stunningly intricate choreography, any magic in this film stems from and flows from Channing Tatum. Jenna Dewan owes him for allowing her to bask under and reap the rewards of sharing his spotlight. He’s a gifted, incomparable dancer, and Jenna, frankly, comes nowhere near his level of raw talent. She’s studio trained—he’s unadulterated, raw and naturally gifted. So again, I ask, why her? Jenna’s unremarkable. I would have preferred someone like Juliet Doherty, who is not only gorgeous, but an amazing dancer with her own brand of magical effervescence. There were so many other more gorgeous, better talented dancer/actresses out there. WHY? WTH?!
RDWharley - Good enough but not great!
I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films.
Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country.
Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
Monka83 - Good, but flawed
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me.
The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy.
Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen.
Other than these two complaints, I enjoy prime video very much!
It needs tweeks - good selection but poor app experience
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
read_this_alice - Prime Video is for movie lovers, WHY???
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast.
Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before.
Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good.
Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on.
No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find.
I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
Whatev13 - LOVE PRIME VIDEO!
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
Artistparachrist - Options & Devices
I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available!
It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on.
Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account.
Hope this helps! I look forward to seeing the changes in the future.
nicknamesnottakenjustwanttostp - Too much greed
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor.
Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.
Darkwolvez - Was a fan,.. Still am just less now.
Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.
nckname1234 - Prime video sync flaw
Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account.
I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear.
I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.
Meeks McGoo - Can’t perform it’s basic functions
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.
Peky_69 - Where's my library?!?
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention.
After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US.
Something to think about Amazon's PMs.
Zenais6464842 - doesn’t work like it’s supposed to
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top.
But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away.
The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything.
AvidHunter1 - Application was NOT fully tested before fielding
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM.
lamangias - Love it, but could use some improvements!
Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.
michaelspringfield - Not ready for Primetime
App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles.
While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so.
It would great if it did a timer/episode which ever is longer.
nellnell84 - My favorite streaming service, but for 1 BIG problem
I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this.
p-777~~ - Bad Experience
After entering the app I was asked to sign-in. Like many people I have my account passwords saved on my phone for ease of use. But, when using this app the fingerprint scan used to verify my identity didnt even appear on screen! By habit I knew what it wanted me to do. Furthermore, after entering the password the app wouldn’t even accept it. I checked to make sure it was the right one and it was, even after manually entering it it still wouldn't work. After a bunch of failed capchas and other little issues I had with this app it finally let me in after resetting my password. Now I have to update it on all my devices...
With that being said, my other experiences with the app have been good. The layout out of the is quite nice and I like it more than other streaming apps. Its straight forward, intuitive and dark tones make for a good color scheme.
cookiebreath - Less than user-friendly app.
I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!
thankfulsue - I love this app
I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies.
LaurenNicoleM - Pretty good
Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic.
However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users.
1badger1970 - Great App - Needs Menu Help to be Awesome
Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows!
The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them.
Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear!
I have 200 plus purchases and it’s getting harder and harder to find things. Please help.
Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase.
zerocrossing - Buggy McBuggington.
First off, on the Apple TV version, you get a look at the interface... which you can’t interact with and then it pulls you out to a splash/logo screen. Then you get put back to the main screen... when it doesn’t crash, which it often does. When you watch a show, it rarely keeps track of where you are and you will find yourself having to search though episodes the next day to figure out where you left off. This is also true for the iPad/iPhone versions. Maybe Jeff can sell off 1/100,000,000th of this fortune to pay a developer to fix their app and servers so this works. The content is a bit spotty too. Some stuff, like the Expanse is excellent, other shows, not so good, but there is generally enough good on there to keep me happy.
Garfila - NO SEPARATE PROFILES / CAN’T PURCHASE FROM APP
I can’t believe there’s no option to create separate profiles under one account (like Netflix) unless I’m just not able to find that option? Because of this it gives me suggestions based on previous views of anyone who’s watched anything on my account. It’ll suggest content related to me, my husband’s & my kids past views when I have no interest in what they’re into.
Even more frustrating is how complicated it is to make purchases from within the app or the lack of ability to make purchases from the app. It’s ridiculous that I have to go online and log into Amazon’s website, pay, then go back into the app to watch. It’s been a while but I believe I am able to make purchases within the app when I’m logged in on my TV.
foharaka - Love the app BUT....
The app is great, I'm not gonna lie about that! My only issue & complaint about it right now is that, it just recently had an update & we now have profiles for multi-watchers within the house, which is great -- EXCEPT for whatever reason the new update & AppleTV seem to hate one another!! If you've let your screen saver come on, or you've gone from another app to Prime Video, good luck with getting it to open without having to restart ur entire AppleTV; PV literally sits on the screen that reads "Prime Video" trying to open the app & can't get past that point.. I've gone through everything troubleshooting wise & nothing has resolved it so IDK why it's having this issue with AppleTV but I hope it gets cleared up ASAP.. Once that happens my review will go back to 5 🌟stars!!
nothings stopping me - Great but...
It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
onejazzycat - Chicago Fire
It took very little time for me to get hooked on this show. The characters are well portrayed by the actors and actresses who play them. The story lines are more than interesting, both the fire scenes and the personal ones. They are dramatic and keep my attention at all times, and always leave me wanting more. It’s great the way the characters are written so that you can love or hate them in one episode, and come to feel exactly the opposite way about them in the next one. Even my favorite characters have a not so pretty human side from time to time...just like a family. I love this show. It’s my favorite of all time.
Iowa Public Radio lover - AppleTV CBS all access commercial break problem
When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help
Gmbrandon - Stream quality not selectable on VIZIO TV
I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app.
GaryPeter - So far, so good!
Didn't even know this Prime Video was in the PRIME package, so only using it for two months. So far, so good....and got better, much better on December 31 with "Downton Abbey"! Netflix no longer had the rights but Prime bought them. I use DOWNTON ABBEY as a way to wind down, watching it before I go to sleep so when Netflix stopped airing it I was bereft, being an English speaking resident in Italy. Netflix, though, was kind enough to tell me that Prime would be beginning Downton, which they didn't need to do. I thank them. Prime has some great shows and films so between the two, Netflix and Prime, I feel covered! Again, so far, so good! Try "Mrs. Maisel"....also great! Cheers!
iWatchGoodTV - Treat viewers like they have brains, please!
I have been downloading tv shows on this app for about 2 years for offline viewing. Every time I click on a show to watch a show I get the notice about 48 hrs warning and click to continue or cancel!!!!!! Really????? I think EVERYONE knows this by now. Do you need our input at the START of every show for offline watching??? It’s so annoying!!! Why can’t it put that notice in the background??? And I hate that it downloads one episode at a time. Sometimes, it takes 30 min to download 5 episodes. Also, it has been acting strange ever since I upgraded to IOS 13+. It logs me out and deletes all my downloaded shows! I even did a wipe of my iOS device. Problem persists. The app developers are completely tone deaf to the user experience.
shhhbeck - Keeping Me Entertained, But There’s Always a But!
I love this app, but it really could be easier to navigate. The way each season of a series is broken up is odd and unhelpful. I know it’s tricky since some seasons may be included in prime and not other seasons, but it’s not user friendly. Also, a “continue watching” section would be awesome.
But, it’s not terrible to navigate and the selection is awesome. There are some really excellent shows and movies available and I love watching while I’m cleaning or working on projects. I’ve found the streaming to be reliable, as well. Thank you for the entertainment!
Just Shalicious - Movies and Episodes can be better!
It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons.
Gladen Asgardson - The “other” aisles at Blockbuster
I love Prime and enjoy Prime Video. The big issue is that there is just a ton of stuff on Prime video. And I don’t mean just movies and TV shows. There is literally audio visual stuff or junk just floating around in random categories. Which brings me to the next issue, categories and genres. The Movies and TV shows (that aren’t Prime originals) are often tagged incorrectly or not at all and just float in cyberspace until you just search the exact name you’re looking for. Prime Video needs to change up the algorithms they use and clean up this mess. I also recommend setting a long list of parameters that are required to be entered prior to ANY motion picture work being added to the Prime video archives.
i am vegan - Needs more older kid shows
Prime video is good if you are an adult and good if you are a younger kid, but it definitely needs an in between. Up to 8 you have plenty of shows to watch and 13 and up you are good to go but if your age is between that, then you have about 2 shows to watch and I have watched both. Don’t get me wrong those 2 shows to watch were so good, definitely my favorite but after you watch them a few times they start to get boring. Other than that problem Prime Video is great and I highly suggest it. The only thing I would add if I was the creator is more 9-12 shows. So if you are thinking about getting this app definitely do!!!😁
Sususnows - Nice app
The app is pretty good. Keeps all films and series in one place and being able to download to watch offline is AWESOME!! (Take that, other similar platforms that have super strict restrictions on watching offline!) Two things annoy me about this app. One, sometimes if someone calls and interrupts a show or movie, when I end the call it takes A LONG TIME for the show to restart. Sometimes I give up and reopen the app and start the show no problems. Secondly, when I watch a series it doesn’t keep track of the last episode I am watching. At the top it ALWAYS says “Continue watching episode 22” regardless of whether or not I’ve recently been watching episode 22.
jillsschneider - Perfect selection for young grandchildren
Contains vast array of choices for kids that are healthy in content. For my needs, it offers plenty of programming from the past which I enjoy much more than what has been created in the last decade. I also enjoy international movies and shows, probably watching in this milieu more than anything else. My one complaint is that they are too slow about replenishing, new choices in the international selections. As this facet is clearly where Prime has an edge over the other popular apps/networks, they should hone in on keeping it refreshed and relevant for the non mainstream viewer.
Blade5276 - Headache
I love being able to watch shows and movies. But there is a big problem in two different departments. One there is no sync between my account on my Apple TV with the app. For example with Netflix whatever I watch, add to my queue etc. is reflected on my account on my Apple TV. In other words what I watch on my Apple TV I can continue on the Netflix app right from where I left off. I Started watching a show on the Apple TV prime video app and transitioned to watching it on my phone but it was as if I was starting over again on the app from season one episode one what a headache. And the other big problem is the Prime Video app more times than not will restart the episode from the beginning when you go back to continue it. Extremely frustrating.
Uncle Fido - Good, but not quite great.
I have found many hidden treasures within the video library, but find it lacking sometime in content I want to watch. Most of the good stuff is pay per view and not included in the Prime line up. Also, I’m paying for this service and they keep putting ads for other shows I’m not interested in watching in front of some episodes of shows. That’s really all there is to be dissatisfied with, though. The service streams flawlessly and lets me skip forward without buffering. I just wish most of the Monster movies on here weren’t so cheesy, or low budget.
Me 271985 - Complicated and doesn’t work
Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort.
eejd - Good start but clunky interface and network problems
I am based in Europe right now I regularly have videos that start off in low resolution or that have major compression artifacts and sometimes it will happen mid stream (but at the same time Netflix and other streams have no problems). The interface is cumbersome, and inefficient. I don't like not being able to filter out non-Prime shows. Also, the amount of Prime content is less than one would hope for. However, the original content has been amazing and when the streams are running it's been excellent.
lngwstx - Ok they fixed it
Ok, fine. It’s better now with the latest update. Too bad they don’t tell you what bugs they fix in each update. :/ Anyway, the app is acceptable, I like the download feature, the selection is not terrible (not quite Netflix but not bad at all). It’s nice that it’s included in my Prime membership; that makes the whole deal worthwhile.
The whole POINT of being able to download a video is so you wan watch it without connecting to the internet. Your most recent update makes it so that you can’t access your downloaded content without connecting to WiFi. What is the point of that??
Also, based on how many people are posting movie reviews on the app review section, it seems like it’s at least a little bit not clear to them that they’re reviewing an app. Is that all them or is there some flaw in the process? I don’t know. I came into the App Store with the express intent of writing this disgruntled review because after 45 minutes on the phone I can’t get a reasonable solution to this issue.
ucheemermaid - Missing crucial info
This app works well and makes ordering easy. However, there’s a blatant glitch: NONE of my digital video orders shows up in the order history, despite the fact that I can, and do, watch the purchased digital purchases on my device. Here’s the problem: if you cannot ever see the digital orders and costs in your account, how can you know if you’ve bought something inadvertently? How can you tell if you’ve been charged for something you didn’t buy? According to customer service, you have to go to a library, sign on to a computer, and access your digital purchases outside the app. Wow! That’s insane.
AJ950 - Great app
The only section I would say should be improved is the purchases section. While it being called my stuff is very fitting I’d find it more user friendly if it stood out more by being a different color or including a different color etc. I also struggle to find tv shows so having the ability to select filtering with an alphabetical order or by purchase date would help. Another thing is making it easier to divide all purchases, tv shows and movies so having tabs for each of those in the my stuff section would help a lot.
MommyRobert - Noooo!!! Loading...
This app is amazing and I love that you can watch videos and tv shows, but something horrible is happening to this app. I was finishing a season of just add magic, and I was on the last episode of this season. As I was opening up the app, it glitched. So I was just like okay, no big deal, just a glitch. Then I went back to the screen. Load load load. I sat there for ten minutes straight, waiting for it load up so I can watch the video. No video. To go along with this, the app has some quality control bugs, and these issues need to be fixed. I love the idea of bringing this to an app, but please take this rate into consideration. Thankyou.
Mhunt - Great app missing a key feature for the iPhone X
Has some great TV shows available along with some great movie , not to expensive to rent or buy. Some Prime tv shows are great others not so much. Not a lot of exclusive movies that are great on Prime but I’m sure that will change as time goes on the only complaint I really have is that there was no HDR/Dolby Vision added in the last update. When Netflix has already added support a while ago. And the Apple TV has also just added support for it but not the mobile version. HDR on the OLED screen makes shows look amazing(even the iPhone 8 and 8+ LCD will benefit)shame it’s not supported yet on the mobile version. Hopefully support will be added for it soon.
AnzKay1347 - Casting problems, video buffering
I just got this app today, and so far. I am not impressed. I have so far tried to watch two separate movies, and each time, it buffers after 9 minutes and 30 seconds. I then realized that in order to get it to work. I have to stop casting, stop the movie, and then restart/refresh the app completely. This is super frustrating. How am I supposed to enjoy this feature, if it doesn’t work properly. Definitely need to do some upgrades, or/and bug fixes. As far as the options, I think it’s pretty great that you get to watch many newer or popular shows and movies. So that’s the only reason I gave this 2 stars. I think if they fix the problem, then I will be able to give this a better review.
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Bananallanah - Loving it!
Lots of fabulous content for a really great price. I love the convenience of streaming apps and Prime has all the best features of Netflix, like continuous play when watching a series or the download to watch later feature. And for once, I actually don’t mind the advertisements that come on before watching a show, have discovered many other things I’ve enjoyed watching through these trailers. Would highly recommend Prime...👍👍👍
Deadly Antidote - Good content, great value, basic app
Prime video usually gets 2 or 3 big new movies a month, has some good tv shows, and some AMAZING original content. It is fantastic value for money with a yearly subscription. The video is high quality with no extra charge for 4k. Unfortunately the app really lets it down. There is only 1 user account which makes watching shows more difficult if a family member watches the same show. There is no like/dislike button so the same content shows up even if you already watched it and content that you have no interest in shows in the recommended list. The recently added list shows the same content month after month. There is a lot of bad movies but there are some hidden gems in there, but the app makes it difficult to find. I highly recommend prime video, I just wish the app was better.
Rav5000 - Slow and crashy
It’s a slow app and also crashy on a new Samsung tv. I always get oops something went wrong and then I have reset everything for it to work. Then if I ever airplay something and watch it on another tv it never stores what episode I watched up to. When I watch it from the app again it starts off from the beginning of an episode again. Also when a season finishes it doesn’t go to the first episode of the next season it just ends like there are no more episodes. The app is slow to load and slow to browse videos, the mixing in of paid movies is useless I pay for the content so only show me what’s available to me without paying another $30 to watch another season. Just be more like Netflix...show only the content we are paying to see, I don’t want to rent anything else!
death kight - Show that we’re free but are now not free
So I was watching Spider-Man into the spider verse then I decided to watch it again but it cost money and spider is my favorite so can you just not make spider far from home cost money please I find it quite annoying Netflix you don’t need to pay to watch a show you just need membership but for prime you do need to pay for shows even though you have the membership I think Netflix is then prime plus there is good show for 8+ so I think you should add the amazing world of gumball
or teen titans or Johnny test add more 8+ shows I know this will get more people getting prime video
naj1980 - Great value of money
For the price it’s great. I payed for the year so I saved a bit compared to paying per month. There is a lot to watch and some content is in 4K. Refreshing not having to pay more compared to Netflix. Actually quite hard to justify paying for Netflix when you get great content with any other subscription.
Tim4truth - Where's the subtitles?
How can they release movies that have foreign language for minutes and don't have any subtitles?
Sure there are lots of great movies and series but it's frustrating to be twenty minutes into a movie where there's whole conversations not in English and subtitles only show for when they are speaking English. What gives?
Other than that Prime I feel is better than Netflix which seems to make so many movies and series with constant blood splattering throughout.
Disgruntled purchaser - What’s with the ads?? It’s a subscription service
The content is ok, not as diverse as I might hope for but my biggest gripe is the ads. I open the app and ads play, I start an episode of a show or a movie and it plays an ad. Yes I know they are just ads for shows but I am paying for data and don’t really want to pay a cent to watch ads trying to push programs I am not interested in. Where is the option to turn off ads? And more to the point, why isn’t that done automatically when I have the data use settings on the lowest possible to save every possible kilobyte???
Fisho 135 - Please supply Rifftrax movie presentations, with the option to mute the comments.
I would like to offer some feedback, but have found it difficult to do this in the right way.
So firstly, as a new subscriber, I am enjoying the service, and can give it a high mark.
I recently found that I could watch the cheesy, “The Sword and the Sorcerer”, movie from 1982. Unfortunately for me, it was shown with, what I felt was juvenile and not funny commentary from “Rifftrax”. This movie, when first released, was not meant to be taken seriously.
Rifftrax’s comments wrecked the movie, and stepped all over the not at all subtle comedy, and non PC attitude of the original, replacing it with pretentious boorish comments.
Whilst I accept that there may be an audience for this, it would be nice if it was possible to watch the original presentation.
Mat Everywhere - Good content, buggy TV app
Loving some of the original shows, but the subtitle bug on Apple TV is an unending source of frustration. The setting doesn’t hold on Auto, and changes to other languages, or sometimes stops working altogether, unless you stop playing, set the subtitles to a different language, then set it back to Auto, exit the video and app, enter again and resume. You need to re-do this process every time you pause the video, or after ever episode.
Especially frustrating for shows like Man in the High Castle where you need Auto subtitles on quite a bit.
Pridey31 - Cheap but lacking content
It is cheap and easy to use, but the content is lacking. Also I signed up for the one month free trial and it was an absolute headache on my laptop and I couldn’t get it to work. When I downloaded the app to my phone which worked very easily, I was charged a monthly subscription when I signed in. I paid it as it was only $3.99. However I’m annoyed that I could get my free month and that it worked perfectly only after paying a subscription. I won’t be using Prime again, you get what you pay for.
Wasewsews - Great app
Had some problems with the latest update, but just reinstalled and everything good now. Big thumbs up to the casting function. Works better than Netflix who have had it much longer.
Good show selection
Killer cheif - Poor memory
Never remembers what episode I’m up to, especially if I go between Apple TV and iPad! It also gets stuck on an episode for 5-10 episodes before it moves on to where I am really up to, I find this really annoying, especially since I am not good at remembering the episode number myself for every show I’m watching. I feel this is a simple feature that should always work regardless!
Dankruze - Bad content and bad streaming quality
Signed up today. Started watching a show and it took 3 hours to watch a 43 min show. Streaming was start stop despite being on NBN. Other services stream well so this is a waste of money. Will be cancelling tomorrow. Not even worth $6.99. Tried calling them and received the worst customer service with a Filipino who could not speak Understandable English. Please be careful spending money on this. It has near zero unique content. All content can be found on Foxtel or Netflix so there is no point having this
smelly system support - Customer service??
I tried to sign up for a free trial 48 hours ago. My account was immediately blocked and I am still waiting to get clarification on what the problem is. I have called customer service twice now in 2 days and no one can tell me anything and have been told I need to wait another 24 to 48 hours for someone else to contact me. How hard is it to sign up for a free trial?
I just want this resolved so I can delete my credit card details from this account before I get charged for something I can’t even use..
faddyj - Casting functionality needs to be fixed
Great content and easy to use, however it constantly fails to detect chrome casts despite every other app that has some form of video player finding the chrome casts perfectly fine. I’ve wasted too much time resetting devices, changing wifi, disconnecting and reconnecting, etc.. trying to get it to find the chrome cast, but it usually results in me just watching something on Netflix instead.
Catechetics - No directory/index?
What is most frustrating with the whole setup is the impossibility of seeing exactly what movies and programs are available. It is almost as bad as watching broadcast tv without looking at a schedule. It reminds me more of a labyrinth. A selection of programs are displayed, but too bad if you want to see all available choices. It’s easier to spend my money on buying sets of dvds of worthwhile content.
Oz Shell - Feeling left out down here
I love using Prime, the ease of finding something to watch is unmatched, however I really wish there were no global limitations. I can’t watch the same things in Aus, as my friend in the USA. In this day & age I don’t understand why. Please allow us to watch the same programs, no matter where in the world we are.
Russmcguss - Disappointing
Reasonable content, but the streaming is terrible. Constant drop outs throughout a show. I’ve given up trying on a few occasions and watched a different streaming service. Also not a fan of ads before shows, even if they are promoting other Prime shows.
Pity they have exclusive shows I want to see, otherwise I wouldn’t bother with this service.
DigitalCHET - Decent content but ads are annoying
Listen, we’re already subscribed and paying for the service, we don’t need the unnecessary and annoying time-wasting ads between every episode of a show I’m already watching on the platform.
You already advertise successfully on the main interface, any more is indicative of a needy/greedy approach which isn’t conducive to a great use experience. Quit wasting more of our time.
Nomzak123 - All those Bollywood movies!!!
I am loving your Hindi film collection!! your app is the only one that I have seen so far that actually drops the latest Bollywood films like “Dabaang 3” and “War”. Also thank you for the English subtitles.
My only request is, can we get Hindi tv serials, I’ve been searching for “Dev Ke Dev Mahadev” or “ Mahabharata”. Finding Hindi tv shows with English subtitles is a trial here in Aussie but the Brits have heaps of channels with them.
Moving on, when is “Carnival Row” coming back?
Anyone debating on whether it’s worth subscribing, my response is “Yup it is” another must have app to your streaming ones😌
Maecae - why ads?
plenty of old content if you like or miss tv shows from early 90’s through to naughties
I don’t like that there are ads or other prime show promotions running between episodes or right after resuming an episode
snailpad - 30 second skips please
Great content, please make the skip buttons more than 10seconds, it’s terrible trying to rewind, by the time the button has stopped being greyed out 10seconds have gone passed again so you’re just back where you started and can’t get back to what you missed.
Another_Jedi_Knight - Great!
I like that the app still works on my old iPad. Unfortunately the same can not be said for all streaming services.
The app is reliable and the video quality is good. I like the X-Ray option to see the cast and I really like the selection.
watashiwajei - Terrible quality on fast internet
I have terrific internet, have never had issues with streaming in Netflix or Stan, but Prime is just awful. It rarely streams in HD. Right now as I’m watching the audio drops out every couple of minutes, it freezes and buffers every couple of minutes. The videos are often pixelated. I get several error messages when watching. I have to restart it several times in a sitting. I won’t be using this service anymore.
Kobosake - Good but buggy subtitles
The content is great, but the app, specifically for the Apple TV, is very buggy. Subtitles will drop and never come back on both my HD and 4K Apple TV’s. Other languages will work, but add soon as English is selected the subtitles once again go away. The only fix is to reboot the Apple TV, killing the app does nothing to fix it. Has absolutely noting to do with the global settings in the Apple TV.
1-sp - Loading screen issue
If there is a low or no network connectivity then app shows loading screen but when same internet connection improves app now can’t do anything. It’s just get stuck to loading screen. Either you have to restart the phone or delete the App and download again. Sometimes downloading from App Store is also very slow even on WiFi.
Neuroscientist in Recovery - Sound problems
The range of movies and tv shows available is good, but the sound can get very out of sync with the visuals and subtitles, which makes it difficult to watch. Also dialogue is too quiet and other sounds too loud - we don’t have the same problem with Netflix which we run on the same sound bar
Dbenalcazar - NOTHING IN HD ON THE APP
I have 100mbps+ connection at home and on either the iPad or iPhone app no video content will play in HD. I have set all the settings to ‘Best’ quality and i am using wifi connection right next to my wifi router (dual band AC router)... everything is grainy and pixelated.
Absolute rubbish streaming service!!!! I will be cancelling subscription within my 7 day trial and simply downloading the GrandTour in HD after it airs. You try to do the right thing and pay for a service and it’s useless.
Get your act together Bezos!
TechMyLife - Complete junk
The app crashes anytime you try to watch a show. It will work for a bit, then the movie just goes to the info screen, click play it play 2 second then back to info screen. Completely unusable and makes membership a rip off. Restart iPad or re installing app helps for a few minutes and if you change shows it will play for a short while. Don’t get Prime if need to watch on iOS. So annoying.
Joyal-Jose123 - Great app, but no cast option makes it not usable
This app is great, but is not really usable as there is no cast option present. I am finding difficult to use this at home, as i am not able to cast to tv which other competitors are providing. If you wish to watch films using small screens or using laptops or other internet connected medias, please go for it.
Jintu00 - Missing Feature
Please please please provide imdb rating in the app as well. At the moment we can only see it through the iphone browser. So l always have to log in through the browser then browser takes to the app and then app takes me to my LG Oled. Prime video app in LG tv doesn't show the ratings either. Many many thanks
callanheap - Nice Addition to Stan & Netflix
Works fine on wifi and iPad and new Apple TV app has no issues.
Only improvement needs to be to account management. An easier to use way to monitor the account and payments is needsd.
Tee070920 - Content downloading in different language
I’ve been downloading episodes of criminal minds to watch when I don’t have wifi and they’re all on a different language with English subtitles! (I think it’s Spanish or Portuguese not sure).
Tried contacting help but it won’t go through. The episodes that did download in English, don’t have subtitles (even after I clicked on the option)
Mount Franklin - Apple TV app doesn’t work
App works on my iPhone but for some reason can’t sign in on the Apple TV app.
When I install and open, it already recognises I’ve previously signed up as it has my profile name ready for me to click on
When I go to click on a movie to play, it brings me to the trial sign up page.
I sign in, and it just loads forever.
I’ll try again and this time it will tell me I’m already signed up.
I can’t get past this stage.
I’ve uninstalled and reinstalled only to end up at the same place, the sign up to the 7 day free trial.
Works fine on my phone.
I’ve just air played one movie from my iPhone, which I Shouldn’t have to as I have an Apple TV.
Can anyone suggest a solution.
I’m pulling teeth out here.
AukusoValuTefulu - Great
I do love this service, so many options which is great.
The only little thing I have a teeny issue with is the movies/ programs showing available but I’m unable to watch because I have to pay for it. I cannot purchase the via my app service.
M0v1c - Billion dollars to spend
And the app is still buggy. Scrolling forward, jumping with the
10 sec button or just doing anything while watching runs the risk of the endless spinning circle. And what’s with the quality throttling on iPad. Bit stream for a relatively small screen can’t be too large to handle for a company that wants to deliver your food with drones for goodness sake. (Oh and it’s not my internet).
baljot sharma - Not getting new movies
Prime vedio was good when i joined it but now i can see there are old movies in the option and all other movies are on repeat. It looks like i am wasting money every month. And also there should be movies of persons interest for example bollywood movies are very less in the option and there are more Hollywood movies that i dont want to watch
good snart person - Pretty good
The app works fine and there’s no problems with the downloading or streaming of shows. My only complaint is that the variety of shows is quite limited and apart from prime originals there’s not really any new shows or movies. Great app overall and keeps me satisfied.
Johnny boy435 - Australians don’t bother
It’s utterly terrible you can’t watch anything because it’s not available in our area. Also asking for extra subscriptions for things like the HBO channel at a cost too big to consider paying for especially because all the best HBO programs also say “not available in your current location”. That is the same for any in app extra subscriptions. Worst streaming app I’ve seen yet. If I could give it 0 stars I would.
i love dr pa da - 1 problem
I love it but 1 problem it’s just that I have to pay for some movies and episodes like batwoman my 12 year old daughter wants to watch it so I have to buy the episodes and seasons I liked it when it had no buying thing
Sangabattula - Search not working & movie titles should be sorted with alphabetical
When I search any movie with title , it gives all other results except What I searched for. I don’t think it’s search meant for.
And also very hard to identify the latest movie updates (day/month wise) and also it’s recommended to see the titles with alphabetical order, so it’s easy to find a movie.
SmugBbq - Huge fan, dislike the presentation though!
Could make the software smoother. It feels cheap. Plus, If you have all the seasons of a series, why do you constantly post mid seasons as a starting point when you’re looking for things to watch?
Hursey69 - Good original content just let down by bugs and issues with movies
Love the original content provided but constantly have apps crash and movies that are meant to have subtitles in certain spots to translate are missing, the only way to have them is to turn on subtitles for the whole movie
Iveneverbeenherebefore - Not optimised for iPads
Can’t see trailers for everything available, so I have to start watching to suss out if I like it?
No favourite list, just a watch list. Should have different categories as well, very limited in category choice. The whole interface seems too complicated compared to competitors on the market, room for improvement.
ghhfddfgjhgfdsd - Sorry I thought this was to review the app
It would be good to toggle the movie info/trivia on or off. It is very distracting whenever skipping parts or going back a few secs.
Other streaming services allow double tap on the right to fast forward without dimming and with nothing coming up at all. It’s blissful. Please do it
ftsm6328 - No recently watched option- DO SOMETHING about it !
There is no recently watched option if you want to go back to shows/movie that was just being viewed. You have to type the name in the search bar and just hope you remember the name of the movie that you were watching. So annoying and I don’t understand why it’s set up like this.
Blind Sean - Blind access
Works well with Voice Over and there is a good amount of quality content with audio description. But no way I can find to filter by accessibility.
38566289826 - Review
I really like how this has so many movies and shows that I love or have been wanting to watch but I don’t like that you have to pay to buy or rent a movie even though you are already paying the app price every month.
1salt - The app and TV login is an utter pain
It is really frustrating to get to log in on a smart TV (it won’t even when the correct details are used...... so what is the point) and the App does not like the iPad keyboard for tasks ...... such as writing reviews.
The point blank refusal to log in on the smart TV are likely causes of ending my subscription
Scooterman90 - No Chromecast?
Started the free trial and immediately found no Chromecast compatibility. I have a very big TV. I’m not planning on watching any shows on a small iPad screen. I’ll spend my money with other apps that are Chromecast compatible. Once you grow a brain and become compatible to this format, maybe spend some money on marketing and get some customers back. Good luck in the meantime...
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Spidergitch - Not available in your current location
The app itself is fine, it does what it’s supposed to, however, the content is a huge disappointment. Why on earth would anybody pay a monthly subscription for a steaming service that promotes amazing shows, only to prompt “not available in your current location”. Seriously, 90% of the shows aren’t available, what’s the point?! Thanks for the free month amazon, but even that wasn’t worth my time.
KeithBlair - It’s ok
It’s good, but having Apple TV support would make this app/service way more useful!
ASVPxSlik - I can cast to my TV now
App updated so that I can connect to Chromecast. Thank you for updating that feature quickly.
Laura Simms - Ads
I am paying for Amazon Prime TV and yet I am still subjected to ads between episodes. Netflix does not do this. Step it up Amazon, you have a lot of competition, please don’t make people who are paying for your service watch ads. I don’t care that I can skip an ad a few seconds in, the ad is still annoying and disruptive. You have the potential to be pretty awesome but there are some quirky things you are doing that is driving consumers away.
CWong1987 - Decent selection clunky app
The selection is decent and it has good variety but the app is clunky and hard to navigate. Would benefit from being easier to navigate and from a recently watched option.
creepynut - Needs chromecast support!
Browsed around content seems great but I need to be able to watch on my TV like all the other streaming video apps.
E95 - Poor aspect ratio on 2018 iPad Pro 11"
The app aspect ratio has not yet been optimized for the 2018 iPad Pro 11” causing black bars to appear on both sides of the screen, with there being no way to make a video actually full screen. Netflix and YouTube have already optimized their apps weeks ago. Prime Video is lagging behind.
sondra99999 - Disappointed
Very disappointing selection for Canada. Definitely not worth the cost. The selection is very limited and you still have to rent or subscribe to different services within the app . Will not be renewing as there is not enough content to justify price when regular tv services offer more selection and content
Moira Nehemia - Chrome cast
Please add chromecast support! I would use this service much more but I cannot use it unless on my phone. Many shows are on prime which aren’t available elsewhere, however, like Netflix the offerings for Canada are much less robust than those for the USA. Still my kids enjoy it. But I can only use this streaming service from my computer and even then is a tedious thing. Chromecast support would really help.
kremesch - No watch history across devices.
Kind of pointless when you can’t view your watch history across devices and family members are not responsible or accountable for their viewing habits.
Will return if/when this is addressed. I do not want to CONTROL the household through parental controls. I would prefer transparency instead. If I have to turn on restrictions, I can not justify paying for it.
jakeisapickeman - Poor interface
It’s tough to re watch a t v show. When I open the app there is no way to continue where I left off and there are also more than one icons for the same show because each season has its own icon but there is no text indicating which season it is.
Janjuasimran - No Cast
Disappointed. No option to use with chrome-cast or anything.
offroadeagle - Amazon Stack
Good app with great shows, but if I’m paying for it I don’t want commercials.
wituworhdnaie - Like Netflix but worse
It’s nice to use from time to time, especially since it’s all included with our prime membership, but it is definitely lacking in many regards.
The titles are limited and often older or low quality. The few higher end tv shows or movies that sneak on are extremely over advertised (I was seeing Jack Ryan trailers for MONTHS). I’m not sure if this is due to it being a Canadian account, but Canadian Netflix has plenty of options still.
The app is clunky, but works good enough. The option to skip ahead or back with screen taps is nice. It’s a real shame that it isn’t compatible with Apple TV or chrome cast though.
Cerberus4242 - Advertising platform
It used too be great. Now almost every show is an additional subscription. This is the most expensive video service on the market. Most shows are already available through your cable subscription.
hannahproksch - won’t work anymore..
the app won’t even open on my phone. loads the logo for a few minutes and then crashes. i’ve uninstalled and reinstalled 3x now and it won’t fix anything.
vancouverdave - Rough start. No support for TV
I have a 2G Apple TV. I have two different chrome casts. That should be enough. But it’s not. Amazon needs me to buy THEIR proprietary stick for each of my TV’s
Shawn.toronto - Feedback
Downloading sucks and takes way too long, even if it’s the smallest size. If I try to download an episode and watch one at the same time, that could be quite interminable, rest assured my Internet was not the issue, also why is every season shown separately on the home screen if I’m watching the same show? that’s dumb, there should only be one icon to tap and from it I can access all the seasons and it should automatically take me to the current season and current episode, having all that clutter is annoying. I do not find the layout user-friendly, especially if I’m trying to jump back-and-forth between downloading and picking episodes, and by the way your music app has barely any music. I do hope you do something with this
Egon88 - Pre-roll ads are incredibly annoying
This would be great without the ads.
you find a fuucking usernname - My review
The selection is decent but the app never remembers where Iam in a season so I have to scroll through the season trying to remember where I left off. Also even tho I’m something like $10 a month to use the app I still have to watch adds for amazon prime original content seems like a cheap move to me. The only thing about the app that is better than Netflix is the selection which still isn’t that great.
Cowlsem - Hate the Advertisements
Hate the non skippable ads.
sarah_pearl - Apple TV
Where is the Apple TV App?
Staffiere - Ads for a paid service
You pay for the service and still get unskippable ads.
Jipp74 - Refreshing!
It’s a nice change in selection from Netflix.
Dostiem - En français SVP
Le contenu francophone est très limité. Je reçois des alertes de nouveautés avec description en français mais les films sont disponibles en anglais et espagnol seulement. Pourquoi?
Ces mêmes films sont disponibles en français sur les autres plateformes. En streaming une série de 8 saisons est souvent disponible 3 ou 4 saisons en français et les autres ne le sont pas. Pourquoi?
Ashishdeep - Not working
I had the app before and it was working fine but now it suddenly stopped working. It just doesn’t want to open
evelyndowno26 - App Glitches
I’ve been using the app for about a month now and when ever I get to the last 5 minutes of an episode it stops working. I exit the episode and it doesn’t register that I’ve watched it. I have to fast forward to where I was and it continues to have this issue a few times before deciding to work. Not sure how to fix this problem as it happens every episode.
__StVincent - Ads
So I’m paying for the service, why am I paying for ads too!? I don’t want to pay for commercials and ads, it’s so annoying!! Imma keep my prime cause I wanna watch out Big Brother but seriously the ads so annoying! Especially when you’re paying $22 a month
Sami137283 - Ads even though you pay for it
We all pay for Prime Video.... why do we still have to watch commercials?
kedrdoom - Not available
Agree with first comment- not available in your area.
Hi5757 - Hard to find a movie
When you search for a movie it will show many examples but many are not included with your prime membership. They are for another service you have to subscribe to via amazon prime. When i search for something on prime don't show me movies which are not included with my subscription
titanhelena - The app is A DATA EATER I am deleting this app if it does not get lower DATA USEGE
Holy man lower the data used by your app it is getting to big for my phone and it does not need to be so large in DATA usage. FIX IT TO BE LOWER DATA USAGE SHEESH.
This needs improvements hugely The app is great but takes up all my data from my phone so stupid this to have it take up all data on phones. Lower data use please
hdmdjsj - Amazon prime kinda sucks
There’s good shows but why do I have to watch a 30 second commercial half way thru every episode . If the show is worth watching I’ll watch it later . I’m currently watching rick and Morty why are you showing me an 30 second advert about real housewife garbage . Wish I didn’t pay money for this .
paddy009 - Takes up memory in phone
Don’t know why it’s about 450Mbs of memory for this app on my phone when Netflix is only 200Mbs! Should have a look at that and try to make the app Mbs size smaller and when you goto a category to add a video or show to watch and hit back arrow it goes right to the start not where you left off with the film you add, it’s so frustrating! Get some better coders!
Yilia wolf - Okay
Honestly the sheer variety of movies and shows is fantastic. The one thing that bugs me though is that sometimes movies pop up in the wrong category. Several times I’ve been browsing comedies and an obvious horror movie pops up too.
video sacker - Adds
If I wanted adds on my video I would have used YouTube so please for flipping sack SToP the ADDS PLeAsE
vallesani187 - Really Jeffy...
Bro at the billions of dollars you have make the app a little better
AlexSMota - Stop being so sloppy.
Previously had no issues with the app and loved it. Now (on iPad Pro 10.5”) my Date and Time, and Connections and Battery in the top corners won’t disappear when I’m watching something. I’ve tried everything. It’s annoying. Please sort this out ASAP.
[&3&3&&3's___ - cannot watch any moves
This app has been an absolute waste of my time. The only benefit of downloading this app is legitimately downloading it - to watch the movies you want to watch require an additional purchase after paying more than $100 for amazon prime. This app has been an absolute waste of my time and money and I will no longer support amazon and their delays as as a result of my dissatisfaction towards this app.
POKEMONRED456 - It’s good but very limited
I wanted to see if i can watch JoJo's Bizarre Adventure or Dragon Ball (say what you wanna say)
It’s not on there. Doesn’t mean there isn’t other good shows it’s just that it is super limited
ITSATRAP2019 - Customer service is crap.
I have had nothing but dropped or ignored calls from amazonprime.ca
I’m really disappointed.
notmanynicknamesavailable - Canada Prime Service
A very small number of videos are available for view in Canada
anmollyn - Bad quality and waste of money
I didn’t like they have all old no new series
Jeff87478 - Gestion des langues déficientes
La gestion des langues est déficiente. Je suis obligé d’écouter des séries en français parce que mon compte est taggué français. Pas de possibilité de changer à l’anglais.
hhhaaaapppyyyyiiee - Ugly app design , ugly app logo,ugly user interface, Nice-ish movies,good deal wit prime
Te He Ugly app design , ugly app logo,ugly user interface, Nice-ish movies,good deal wit prime
ratatatatatatatatatatahhh - Bad
Half of shows on the app you either need another subscription to watch or you have to rent it on amazon to watch it.
S.DeepK - Don’t waste your money
Even when I am paying for it yet the selection is very limited. Almost every movie I search is not available on Amazon prime. It neither worth my money nor my time. Not going to renew the subscription!!!
Kuipers Girls - Great
It is a great app and easy to use
Newer isn't better... - I try before reviewing...
This streaming service is like Cinderella's chariot after midnight. A real pumpkin pulled by rats. Front end is rotten because the backend is garbage.
Candice_xo - Meh...
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Hey morning Twitter people. Go watch Uncle Frank. It’s free with Amazon prime video. It’s wildly good.
Hey I’m watching EL CID. Check it out now on Prime Video!
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Thank you @fishpondnews for your continued brilliant love and support of actors💯🎬💯!! It means the world. My new film “DieRy” from @mailertuchman is currently streaming on Amazon Prime Video, ITunes/Apple TV, Vimeo, and YouTube. THANK YOU❤️✨❤️!! #DieRy 🔪 #DieRyMovie 🪓
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Amazon prime's interface sucks for binge watching cause you have to close the video and click on the shows homepage again to watch another episode
Man, why is the #Stargate franchise leaving Amazon Prime Video again?
If you have Amazon Prime Video and love @WilliamFriedkin then you are in luck as Friedkin Uncut is now streaming.
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@MissBrownieXxX Hey I’m watching Sylvie's Love. Check it out now on Prime Video!