Hustlababy09 - Love it
Prime Video is great. The app itself has always run flawlessly on my phone. Using the Prime Video app on my TV has been great too. They have a lot of tv shows and movies to choose from. I like how they always remember where you left off. It’s nice that you can make different profiles so your shows aren’t mixed in with a family member’s shows or vice versa. They have a lot of kids show options as well which is great. The only thing I noticed about the app that was a negative, would be that sometimes after I’ve watched a show, it won’t show up in the “recently viewed” list and I have to search for it which is kind of a pain. Other than that though I’m very happy with Prime Video and it’s absolutely worth it to me.
Kynard - No longer usable with ChromeCast, multiple other issues
Since the last update, the Prime Video app no longer gives the option to cast to the television with any device other than Apple TV. Fortunately, I have one, but the problem doesn’t end there. The app for Apple TV is buggy, freezing every 5 minutes or suddenly jumping backward to an earlier scene and causing the subtitles to go out of sync. AirPlay from the iPhone seemed like a way around this, but it is restricted for some content without a valid explanation (tonight the movie I was watching from a subscription channel could not be airplayed on the tv because it was a “free episode” while many shows which are actually included with Prime would work without issue (?)). As a result, I’m suddenly unable to use Prime, which WAS my favorite streaming service, reliably with my television. None of the usual remedies, such as reinstalling the app or resetting the modem, have had any effect on this issue, either with regard to the function of the Apple TV app or the availability of ChromeCast or AirPlay. If this obstacle cannot be surmounted somehow, I will have little choice other than to cancel my subscription.
RDWharley - Good enough but not great!
I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films.
Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country.
Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
Read_this_alice - Prime Video is for movie lovers, WHY???
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast.
Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before.
Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good.
Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on.
No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find.
I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
Monka83 - Good, but flawed
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me.
The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy.
Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen.
Other than these two complaints, I enjoy prime video very much!
It needs tweeks - good selection but poor app experience
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
MusicChick94 - Takes too long to switch devices
I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.
DarlaSophieAddieCaitie - Deceiving and an absolute waste of money.
This app is super deceiving. It shows all the movies and tv shows that you could get by purchasing the prime package. After some digging, that initial purchase does not include all of the movies and tv shows that pop up on the app… you have to make ADDITIONAL purchases to get basically any movie or tv show that is worth watching, to add these additional streaming services/ ‘channels’ it’s about 10$ a month added on to the 12$ you already spend a month on the app itself…. So in a nutshell, it shows you all these popular movies that people watch and love and these super highly rated movies, but you can’t watch them with your initial purchase, you have to buy another ‘package’ like paramount, Starz, showtime, etc. I understand they are trying to make it ‘more convenient’ so you can stream all your favorites in one app but it’s deceiving and honestly is a total waste of money. Way too expensive when each additional channel is about 10$. Just my opinion though.
No_nicknamebyme - Kinda useless
Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level
Nicknamesnottakenjustwanttostp - Too much greed
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor.
Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.
Nckname1234 - Prime video sync flaw
Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account.
I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear.
I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.
BB8800 - Ok but some issues need to be fixed
Enjoy some of what prime offers but it’s not my go-to streaming app as there’s just too many others out there with more content. A couple of things that I dislike about this app is the forward and rewind functions (instead of just forwarding or rewinding, it tells you you have to hold to forward or rewind and takes a few second before it actually does it, whereas other apps just forward and rewind right away). The other thing is it doesn’t always go to where you last left off. Finally, my biggest complaint is that I started to watch more foreign shows, particularly Chinese drama, and problems I’ve noted include audio and video not syncing, and the audio will go out completely in parts of the show. Would be good if these can be fixed.
Artistparachrist - Options & Devices
I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available!
It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on.
Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account.
Hope this helps! I look forward to seeing the changes in the future.
Meeks McGoo - Can’t perform its basic functions
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.
Caioponce - Trouble while trying to chromecast
I can see the app’s quality is improving with new updates but I’m always facing a problem when trying to chromecast, because the button sometimes simply won’t show up! While my phone is connected to the TV and I can cast all other streaming apps o have on my phone, prime video is the only one I have to spend half an hour trying to make it work! So I would recommend either adding a permanent casting button or at least adding another fixed one in the setting, because when the first doesn’t show up you can at least trying to connect the app to the device going to the setting and then making the app work again. It’s the third time I’m deleting and reinstalling the app because it won’t work even after almost thirty minutes trying to make the button appear!
Mikebatman742 - Great app. Only one small issue...
I found that if I pause what I’m playing on the app only a minute later it will totally close whatever it is I’m playing. I have an iPhone so other media apps will linger in the background so that if I pause for a moment I can come right back to it where I left off without having to reopen the app and press “play” again. Also I can’t make it a background window on my phone without full screening it first which is another thing other media apps do right away which is odd. But over all it is not too inconvenient of things. Just little nitpicks that could make an already great app even better and rival other media apps!
Darkwolvez - Was a fan,.. Still am just less now.
Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.
Michaelspringfield - Not ready for Primetime
App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles.
While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so.
It would great if it did a timer/episode which ever is longer.
P-777~~ - Bad Experience
After entering the app I was asked to sign-in. Like many people I have my account passwords saved on my phone for ease of use. But, when using this app the fingerprint scan used to verify my identity didnt even appear on screen! By habit I knew what it wanted me to do. Furthermore, after entering the password the app wouldn’t even accept it. I checked to make sure it was the right one and it was, even after manually entering it it still wouldn't work. After a bunch of failed capchas and other little issues I had with this app it finally let me in after resetting my password. Now I have to update it on all my devices...
With that being said, my other experiences with the app have been good. The layout out of the is quite nice and I like it more than other streaming apps. Its straight forward, intuitive and dark tones make for a good color scheme.
Taraalutiiq - Advertisement before customer service
I won’t buy another video from this site! I own all 7 seasons of a TV series, that happens to be on HBO. Half the time I try to watch the series I own on “PRIME” HBO’s adds keep me from getting to my videos, prompting me to buy a subscription to HBO NOW. It’s frustrating, and then to call customer service and English is not the first language of anyone I spoke with. Which would be fine but they couldn’t understand what I just explained. They kept telling me to renew my subscription, which I don’t have or need to watch my videos. For extra fun I was hung up on 3 times. I have been a fan of Prime for a long time.........not anymore..... Ssshhheeeeeesssshhh I just wanted to watch my videos.
Nellnell84 - My favorite streaming service, but for 1 BIG problem
I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this.
OmallyRVB117 - Why do I need an internet connection watch a download
Dont get me wrong this is a halfway decent app when you have a reliable internet source, but unfortunately if you’re like me and travel a lot for work you’re going to find the download system horrid. I purchased a such films as Battlestar Galactica, Apollo 13, and Mad Max: Fury Road, and the app would just freeze a download either barely into the installation, or just short of being completely downloaded. When it does work like with Camp Camp and Pulp Fiction, when I am riding in away in a bus the download won’t watch due to a lack of an internet connection. I thought the point of downloading a show or movie was so you could watch it while offline. Is there some new law requiring an internet connection to watch a download because it makes no sense otherwise. I pray you fix these issues ASAP.
Disgusted with sloppy UI - Sloppy UI
The UI is garbage. From my experience coders are really nice people ,who have a great talent. But this more proof that coders cannot do a good job creating UI even with their UX & UI software. This does not require a software program. What it does require is someone who intuitively understands how the general population thinks. I graduated in marketing; marketers use real live people in focus groups & data they collect to market products effectually; they do not turn it completely over to a computer program. Marketing should make hard copies of each screen should look, and hand care them the coders. They should copy the layout of each screen exactually as on the hard copies show. Trying to maneuver through poor quality UI has nothing to do with being “tech savvy.” Lousy UI does require our taking classes to become tech savvy. All that is needed to use lousy quality UI is being good at guessing games.
Peky_69 - Where's my library?!?
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention.
After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US.
Something to think about Amazon's PMs.
AvidHunter1 - Application was NOT fully tested before fielding
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM.
Zenais6464842 - doesn’t work like it’s supposed to
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top.
But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away.
The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything.
Jmpenn - Worth the Watch!
Come on Robin Williams one more time heck yeah! I love humor and I love Christmas, and Robin Williams and Candice don’t disappoint! This movie made me smile 😊 and keep smiling! With all the world upside down and the pandemic 😷 and sooo much more Robin Williams last movie 🎥 yesss I would watch this again. Merry Christmas 🎄🎁 folks and Happy New Year 🎊🎆🎈 2022 bring the year on.. I would have given the movie 5 stars ⭐️ but Robin Williams was a super comedian and he was always working on his humor, so out of fairness to one of the greatest comedians ever 4 stars ⭐️. So Robin where ever you are there’s always room for improvement! I see you just beyond the veil laughing and smiling 😊 and telling anyone within the sound of your vortex some really awesome jokes. We just can’t stop laughing 😂….
Sljohnson2209053 - I love it but …
But I hate that you have to purchase some movies and the look of the app like do you even like celebrate Christmas day and Christmas movies and Christmas stuff do they make the ad look like a head scarfs Christmas hatSnow and that’s it and the prime video logo I want to see that and awesome oh well but also because you know I’ll be watching it are you watching odd squad cars are yeah are you getting into child Hood State because I mean don’t we all remember our childhood and I’d be watching pretty good stuff on there not really much to be watching but I like everything about it I like that they have all these movies and stuff I hate that you have to purchase some but it’s OK#HatingLoveNotReallyHatingLove… This is Hannah signing off PS do not hate love.
Organiz3r - Good UI, lots of titles, annoying filters
I like this app. I never have any problems like crashing or anything. There are a lot of titles, they give good summary and background info, AND they still have user reviews which I think really enhances the browsing and watching experience. I end up choosing more titles I actually like so I finish more stuff on here than on other platforms. The recommendations are good too. My only complaint is that as far as I know, there’s no way to filter out stuff you cannot watch or even purchases on the app. So when you’re browsing you constantly have to check and see if you can even watch the titles before you get too interested:-/ Only reason I deducted a star.
Zerocrossing - Buggy McBuggington.
First off, on the Apple TV version, you get a look at the interface... which you can’t interact with and then it pulls you out to a splash/logo screen. Then you get put back to the main screen... when it doesn’t crash, which it often does. When you watch a show, it rarely keeps track of where you are and you will find yourself having to search though episodes the next day to figure out where you left off. This is also true for the iPad/iPhone versions. Maybe Jeff can sell off 1/100,000,000th of this fortune to pay a developer to fix their app and servers so this works. The content is a bit spotty too. Some stuff, like the Expanse is excellent, other shows, not so good, but there is generally enough good on there to keep me happy.
Foharaka - Love the app BUT....
The app is great, I'm not gonna lie about that! My only issue & complaint about it right now is that, it just recently had an update & we now have profiles for multi-watchers within the house, which is great -- EXCEPT for whatever reason the new update & AppleTV seem to hate one another!! If you've let your screen saver come on, or you've gone from another app to Prime Video, good luck with getting it to open without having to restart ur entire AppleTV; PV literally sits on the screen that reads "Prime Video" trying to open the app & can't get past that point.. I've gone through everything troubleshooting wise & nothing has resolved it so IDK why it's having this issue with AppleTV but I hope it gets cleared up ASAP.. Once that happens my review will go back to 5 🌟stars!!
Whatev13 - LOVE PRIME VIDEO!
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
ViperItal - Could be better
It would be a great app/service if they could make a couple of tweaks. The selection is mostly good, the skipping/buffering is very low, and the “recommendations” are pretty close to good. However, what sense does it make to have a description of the show or movie and not let ys read the whole thing? You’re telling me that you can’t extend a box to fit the entire description or at least add a scrolling feature? Also, why is it nearly impossible to find what we have already watched? For those with kids, or just that want to rewatch something without having to run a search again, it would be great to have somewhere to go to see what has already been viewed. Fix these things and get more stars on an updated review.
Thankfulsue - I love this app
I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies.
Nothings stopping me - Great but...
It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
Arizona transplant - Buffering-really?
We are HUGE Reacher fans and have read most of the books. We are hoping for many more seasons. The issue causing one less star? At least 5 times while watching a buffer wheel comes up, then the video stops. This happens with other videos as well. It happens on the LG TV, IPhone, and iPad. We have streaming through the cable service and there are no outages or issues with them. If we wait 5-10 minutes we have are put in at the correct part of the video but anywhere from 5-15 minutes the buffering starts again. All connections are fine and there is only one thing left - Prime. If we were not big Reacher fans we would not continue watching.
Santapasta - Does not fully clear when closed
I have discovered that Car Play texting and reading texts doesn’t work if Prime Video isn’t fully shut down on my iPhone. Even with the app closed, my home screen still thinks it’s there and shows me a play button. I think I may have to fully shut down my phone to clear it (cached?) before I can drive anywhere. This never happened with Netflix to any degree. And this is after the most recent update from Sept 8/21. Other than this frustrating bug, great app.
UPDATE: Definitely have to power off my phone to clear out Prime Video so I can send and receive texts via Car Play. Prime video also shuts down if I use another audio app via Car Play.
Lamangias - Love it, but could use some improvements!
Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.
Cookiebreath - Less than user-friendly app.
I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!
Zgurrlz - Glitchy
I have a couple of issues with Prime:
1. It never loads the first time I try to play something, but circle spins, then comes up with a message that my device isn’t connected to the internet. I have to go out of Prime, go to another streaming app, open a show to play, then go back to Prime. This works, but I’ve never encountered this issue with any other app.
2. It seems like there used to be a lot more free content on Prime. Now that content is limited. I really don’t want to pay $3 to watch one episode of a multi-episode program. And why $20 to see a theatrical film? I pay less to see it on a big screen! I liked Prime better when all the content was “free” (we do pay for the service) and there were more choices.
Dizzi2cu - Love prime shows
Thank you for creating prime shows I rented few movies and came across some really clean cute shows free prime with Ads thank you I love some of the rentals and free movies I not into violence shows those should not be shown with the shootings violence we have here in America I like to see you make more shows showing kids to respect their elders like Doris day, Andy griffin show something like that this generation of kids need to see more of this you may think I sound old fashioned but what I saying is the truth put on shows chinny chunky bang bang wizard of oz these shows shows respect this is what kids need to see more of thank you for all you do
Iowa Public Radio lover - AppleTV CBS all access commercial break problem
When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help
LaurenNicoleM - Pretty good
Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic.
However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users.
1badger1970 - Great App - Needs Menu Help to be Awesome
Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows!
The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them.
Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear!
I have 200 plus purchases and it’s getting harder and harder to find things. Please help.
Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase.
Onejazzycat - Chicago Fire
It took very little time for me to get hooked on this show. The characters are well portrayed by the actors and actresses who play them. The story lines are more than interesting, both the fire scenes and the personal ones. They are dramatic and keep my attention at all times, and always leave me wanting more. It’s great the way the characters are written so that you can love or hate them in one episode, and come to feel exactly the opposite way about them in the next one. Even my favorite characters have a not so pretty human side from time to time...just like a family. I love this show. It’s my favorite of all time.
Buddy1864 - A couple of issues
I like the selection of tv and movies available, plus that it gives me access to my ever growing digital movie library. One problem is that if you are binging a show and pause your TV show in the last few minutes, and exit the app, it automatically assumes that you don’t want to watch the end of the episode. The next episode automatically comes up and you have to backtrack, scroll, and watch 2 minutes of commercials to see the big reveal in the last few seconds of the episode. I also see a lot of episode reviews are incorrect (looking at you Smallville). Hopefully these issues will be corrected in the future.
Idle life is great - In-between-ers
What about us kids who aren’t teenagers yet or necessarily little kids either i wish there were more show options for us i want to watch river dale right but my parents wont let me just yet and so I’m having to watch the archies comics there good but not much like Riverdale and for us girls that are my age 12 we want more options a lot of the shows for our age are animated sometimes more leaning towards the boys so if you could get other options that would be great other than that prime is good well there is one more thing a lot of these shows you have to buy or rent ok other than those things its a good app
BOSSINIO958 - Great, can get slightly greater
It’s great and they should add more superhero shows, car shows, and prime originals of that nature eg comic book shows. Also please add more seasons to the tick, and invincible. Maybe add more grand tour or give you tubers petrolicious their own show. Also please put title\name of trailers and previews in-player before the skip button not after. Other than that great app n I look forward to more greatness, doing, and innovation. Also maybe give anon music his own podcast or interview season/show because he’s a great up-and-coming rapper. Also more adult cartoons like a prime original about killing aliens and zombies as young adults for a thriller comedy with life lessons vibe. And make Cleveland show free to prime
Just Shalicious - Movies and Episodes can be better!
It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons.
Garfila - NO SEPARATE PROFILES / CAN’T PURCHASE FROM APP
I can’t believe there’s no option to create separate profiles under one account (like Netflix) unless I’m just not able to find that option? Because of this it gives me suggestions based on previous views of anyone who’s watched anything on my account. It’ll suggest content related to me, my husband’s & my kids past views when I have no interest in what they’re into.
Even more frustrating is how complicated it is to make purchases from within the app or the lack of ability to make purchases from the app. It’s ridiculous that I have to go online and log into Amazon’s website, pay, then go back into the app to watch. It’s been a while but I believe I am able to make purchases within the app when I’m logged in on my TV.
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Bananallanah - Loving it!
Lots of fabulous content for a really great price. I love the convenience of streaming apps and Prime has all the best features of Netflix, like continuous play when watching a series or the download to watch later feature. And for once, I actually don’t mind the advertisements that come on before watching a show, have discovered many other things I’ve enjoyed watching through these trailers. Would highly recommend Prime...👍👍👍
Deadly Antidote - Good content, great value, basic app
Prime video usually gets 2 or 3 big new movies a month, has some good tv shows, and some AMAZING original content. It is fantastic value for money with a yearly subscription. The video is high quality with no extra charge for 4k. Unfortunately the app really lets it down. There is only 1 user account which makes watching shows more difficult if a family member watches the same show. There is no like/dislike button so the same content shows up even if you already watched it and content that you have no interest in shows in the recommended list. The recently added list shows the same content month after month. There is a lot of bad movies but there are some hidden gems in there, but the app makes it difficult to find. I highly recommend prime video, I just wish the app was better.
Rav5000 - Slow and crashy
It’s a slow app and also crashy on a new Samsung tv. I always get oops something went wrong and then I have reset everything for it to work. Then if I ever airplay something and watch it on another tv it never stores what episode I watched up to. When I watch it from the app again it starts off from the beginning of an episode again. Also when a season finishes it doesn’t go to the first episode of the next season it just ends like there are no more episodes. The app is slow to load and slow to browse videos, the mixing in of paid movies is useless I pay for the content so only show me what’s available to me without paying another $30 to watch another season. Just be more like Netflix...show only the content we are paying to see, I don’t want to rent anything else!
Salman Dharani - Account Suspended
Extremely dissatisfied with the service. I had contacted to customer service to recover my old account but no help from anyone. Instead they asked me to close all the accounts and reopen the account again. When i tried to reopen the account then it gave me an error stating the account already exist. This is bound to happen; however i contacted to resolve this issue now and another representative recommended some steps which eventually took me to square 1 again. At the end, the representative have asked me to create a new email address to overcome this. I did this too yesterday and today i see that the new account is locked as well due to misuse of account. This is extremely frustrating and disappointing. Can someone look into this ASAP??
HieilanLaddie - I am losing interest
The prime reason I signed up to this streaming service was because you streamed my favourite Western, The Life and Legend Of Wyatt Earp which I watched and loved as a teenager. I was able to revisit this show regularly until recently when I am now informed that I cannot watch several seasons of this show. I am not interested in the other modern shows and in fact there are other programmes which give me the flick saying I an no longer access them. If this keeps up, I will cancel this service which is fast losing my support
MB<?> - Poor or no customer service when things go wrong
I had trouble with the sign on process and things went down hill from there. My account was locked, the system wanted verification of details done online but would not let me log in to provide the details as the account was “On Hold”. No response to my email. No published phone number for Australia. After 2 days I found a contact phone number on an unrelated site. Two calls to the call centre and each time I received a template email with a request for a copy of a paper credit card statement. I’m using a debit card so the online state has an account number rather than the card number. Really not worth the effort. Netflix was so much easier.
Death kight - Show that we’re free but are now not free
So I was watching Spider-Man into the spider verse then I decided to watch it again but it cost money and spider is my favorite so can you just not make spider far from home cost money please I find it quite annoying Netflix you don’t need to pay to watch a show you just need membership but for prime you do need to pay for shows even though you have the membership I think Netflix is then prime plus there is good show for 8+ so I think you should add the amazing world of gumball
or teen titans or Johnny test add more 8+ shows I know this will get more people getting prime video
Khazuals - Paid subscription with ads???
This is not a free service, which is not my problem. My issue is that before every episode or movie you watch, an ad is played. This ruins the feel of being immersed in the content you are watching.
If it was free then fair enough, play the advertisements. But we are paying to watch content on demand and should not have to watch an ad. Yes you can skip it, but it’s annoying to have to open the app to do so.
Also, the subtitles are terrible. Incorrect words are often displayed and almost every caption is missing a space between two words.
Some programs are dated incorrectly. A lot of content state they were made in 2020 but are clearly decades old.
Naj1980 - Great value of money
For the price it’s great. I payed for the year so I saved a bit compared to paying per month. There is a lot to watch and some content is in 4K. Refreshing not having to pay more compared to Netflix. Actually quite hard to justify paying for Netflix when you get great content with any other subscription.
Disgruntled purchaser - What’s with the ads?? It’s a subscription service
The content is ok, not as diverse as I might hope for but my biggest gripe is the ads. I open the app and ads play, I start an episode of a show or a movie and it plays an ad. Yes I know they are just ads for shows but I am paying for data and don’t really want to pay a cent to watch ads trying to push programs I am not interested in. Where is the option to turn off ads? And more to the point, why isn’t that done automatically when I have the data use settings on the lowest possible to save every possible kilobyte???
Tim4truth - Where's the subtitles?
How can they release movies that have foreign language for minutes and don't have any subtitles?
Sure there are lots of great movies and series but it's frustrating to be twenty minutes into a movie where there's whole conversations not in English and subtitles only show for when they are speaking English. What gives?
Other than that Prime I feel is better than Netflix which seems to make so many movies and series with constant blood splattering throughout.
Fisho 135 - Please supply Rifftrax movie presentations, with the option to mute the comments.
I would like to offer some feedback, but have found it difficult to do this in the right way.
So firstly, as a new subscriber, I am enjoying the service, and can give it a high mark.
I recently found that I could watch the cheesy, “The Sword and the Sorcerer”, movie from 1982. Unfortunately for me, it was shown with, what I felt was juvenile and not funny commentary from “Rifftrax”. This movie, when first released, was not meant to be taken seriously.
Rifftrax’s comments wrecked the movie, and stepped all over the not at all subtle comedy, and non PC attitude of the original, replacing it with pretentious boorish comments.
Whilst I accept that there may be an audience for this, it would be nice if it was possible to watch the original presentation.
Mat Everywhere - Good content, buggy TV app
Loving some of the original shows, but the subtitle bug on Apple TV is an unending source of frustration. The setting doesn’t hold on Auto, and changes to other languages, or sometimes stops working altogether, unless you stop playing, set the subtitles to a different language, then set it back to Auto, exit the video and app, enter again and resume. You need to re-do this process every time you pause the video, or after ever episode.
Especially frustrating for shows like Man in the High Castle where you need Auto subtitles on quite a bit.
Heidib00 - Good choices, but disappointed at the amount of films you need to pay additionally for
I find the software clunky and not particularly intuitive. Good choices though. Bit disappointed that some of the shows we still have to pay for though, I thought the entire idea of having a pay monthly account was to watch waterbed you wanted. Why would I spend extra, I have accounts where I store my bought films, I don’t want to be hunting in multiple platforms to find my films!
Vi: 00110110 - Good not awesome
Love the x-ray, hate the fact most tvs in Oz don’t support it, some issues in hd streaming and sync after minimising on an ipad, good that i can minimise. Still doesn’t compete with Netflix but i do enjoy many originals here. Needs work on their streaming and software, needs a larger selection of “paid for content,” as in i’m paying for prime and nothing here is tech free… dislike the idea they’d have a “free for me” switch as if i didn’t pay to be here.
Pridey31 - Cheap but lacking content
It is cheap and easy to use, but the content is lacking. Also I signed up for the one month free trial and it was an absolute headache on my laptop and I couldn’t get it to work. When I downloaded the app to my phone which worked very easily, I was charged a monthly subscription when I signed in. I paid it as it was only $3.99. However I’m annoyed that I could get my free month and that it worked perfectly only after paying a subscription. I won’t be using Prime again, you get what you pay for.
Menohappyjan - Why the German text pop-ups, though.
In general, I like the app, the selection etc.
But it’s getting really annoying having German text pop ups while watching in English. Not subtitles. I’m talking about accessibility text (text pop up for a sign, a letter etc). Which is fine, except when the German text actually REPLACES the in-movie English text, which means I miss plot or character information.
A Google search shows it’s not an isolated thing, and has been going on for years. FIX IT.
Love the expanse - Adds
I pay for prime, so I don’t have to watch adds or promos, please stop putting adds on when I want to watch a show.
Update better movies that are free, not ones you have to buy. You and Disney are doing it wrong. Just use the original Netflix format. You copied it, and it works!
Joans girl - Joan’s Girl
Why do we have to pay for featured content. We pay a subscription. Then after signing up, we find we have to rent/buy movies any great movies. What’s the point. Also no complete seasons. Why bother starting a series you can’t see all seasons of? Too many old movies and no great new content often enough. How do we unsubscribe in Australia. You make it very hard. Really disappointed after using over a year. Better off with Netflix, Stan, Disney and other streaming services. Please lift your game.
Killer cheif - Poor memory
Never remembers what episode I’m up to, especially if I go between Apple TV and iPad! It also gets stuck on an episode for 5-10 episodes before it moves on to where I am really up to, I find this really annoying, especially since I am not good at remembering the episode number myself for every show I’m watching. I feel this is a simple feature that should always work regardless!
Dankruze - Bad content and bad streaming quality
Signed up today. Started watching a show and it took 3 hours to watch a 43 min show. Streaming was start stop despite being on NBN. Other services stream well so this is a waste of money. Will be cancelling tomorrow. Not even worth $6.99. Tried calling them and received the worst customer service with a Filipino who could not speak Understandable English. Please be careful spending money on this. It has near zero unique content. All content can be found on Foxtel or Netflix so there is no point having this
Smelly system support - Customer service??
I tried to sign up for a free trial 48 hours ago. My account was immediately blocked and I am still waiting to get clarification on what the problem is. I have called customer service twice now in 2 days and no one can tell me anything and have been told I need to wait another 24 to 48 hours for someone else to contact me. How hard is it to sign up for a free trial?
I just want this resolved so I can delete my credit card details from this account before I get charged for something I can’t even use..
Paullafaele - Great
I do love this service, so many options which is great.
The only little thing I have a teeny issue with is the movies/ programs showing available but I’m unable to watch because I have to pay for it. I cannot purchase the via my app service.
Faddyj - Casting functionality needs to be fixed
Great content and easy to use, however it constantly fails to detect chrome casts despite every other app that has some form of video player finding the chrome casts perfectly fine. I’ve wasted too much time resetting devices, changing wifi, disconnecting and reconnecting, etc.. trying to get it to find the chrome cast, but it usually results in me just watching something on Netflix instead.
Nomzak123 - All those Bollywood movies!!!
I am loving your Hindi film collection!! your app is the only one that I have seen so far that actually drops the latest Bollywood films like “Dabaang 3” and “War”. Also thank you for the English subtitles.
My only request is, can we get Hindi tv serials, I’ve been searching for “Dev Ke Dev Mahadev” or “ Mahabharata”. Finding Hindi tv shows with English subtitles is a trial here in Aussie but the Brits have heaps of channels with them.
Moving on, when is “Carnival Row” coming back?
Anyone debating on whether it’s worth subscribing, my response is “Yup it is” another must have app to your streaming ones😌
Oz Shell - Feeling left out down here
I love using Prime, the ease of finding something to watch is unmatched, however I really wish there were no global limitations. I can’t watch the same things in Aus, as my friend in the USA. In this day & age I don’t understand why. Please allow us to watch the same programs, no matter where in the world we are.
Russmcguss - Disappointing
Reasonable content, but the streaming is terrible. Constant drop outs throughout a show. I’ve given up trying on a few occasions and watched a different streaming service. Also not a fan of ads before shows, even if they are promoting other Prime shows.
Pity they have exclusive shows I want to see, otherwise I wouldn’t bother with this service.
DigitalCHET - Decent content but ads are annoying
Listen, we’re already subscribed and paying for the service, we don’t need the unnecessary and annoying time-wasting ads between every episode of a show I’m already watching on the platform.
You already advertise successfully on the main interface, any more is indicative of a needy/greedy approach which isn’t conducive to a great use experience. Quit wasting more of our time.
Kartik Attri - Would be really helpful
Can you add more options in choosing the aspect ratio / video size option, cause I love to watch shows on my iPad and in most of the shows and movies the original aspect ratio uses only half of my screen size while zooming in results in cutting the picture. Would really appreciate it if you could come up with a solution for this.
Parking Bliss - Poor quality connection
It would be better if the connection quality was better and it’s not the internet s Netflix and other streaming services works well!
Neuroscientist in Recovery - Sound problems
The range of movies and tv shows available is good, but the sound can get very out of sync with the visuals and subtitles, which makes it difficult to watch. Also dialogue is too quiet and other sounds too loud - we don’t have the same problem with Netflix which we run on the same sound bar
Maecae - why ads?
plenty of old content if you like or miss tv shows from early 90’s through to naughties
I don’t like that there are ads or other prime show promotions running between episodes or right after resuming an episode
Catechetics - No directory/index?
What is most frustrating with the whole setup is the impossibility of seeing exactly what movies and programs are available. It is almost as bad as watching broadcast tv without looking at a schedule. It reminds me more of a labyrinth. A selection of programs are displayed, but too bad if you want to see all available choices. It’s easier to spend my money on buying sets of dvds of worthwhile content.
TechMyLife - Complete junk
The app crashes anytime you try to watch a show. It will work for a bit, then the movie just goes to the info screen, click play it play 2 second then back to info screen. Completely unusable and makes membership a rip off. Restart iPad or re installing app helps for a few minutes and if you change shows it will play for a short while. Don’t get Prime if need to watch on iOS. So annoying.
Jintu00 - Missing Feature
Please please please provide imdb rating in the app as well. At the moment we can only see it through the iphone browser. So l always have to log in through the browser then browser takes to the app and then app takes me to my LG Oled. Prime video app in LG tv doesn't show the ratings either. Many many thanks
Wasewsews - Great app
Had some problems with the latest update, but just reinstalled and everything good now. Big thumbs up to the casting function. Works better than Netflix who have had it much longer.
Good show selection
Tee070920 - Content downloading in different language
I’ve been downloading episodes of criminal minds to watch when I don’t have wifi and they’re all on a different language with English subtitles! (I think it’s Spanish or Portuguese not sure).
Tried contacting help but it won’t go through. The episodes that did download in English, don’t have subtitles (even after I clicked on the option)
Mount Franklin - Apple TV app doesn’t work
App works on my iPhone but for some reason can’t sign in on the Apple TV app.
When I install and open, it already recognises I’ve previously signed up as it has my profile name ready for me to click on
When I go to click on a movie to play, it brings me to the trial sign up page.
I sign in, and it just loads forever.
I’ll try again and this time it will tell me I’m already signed up.
I can’t get past this stage.
I’ve uninstalled and reinstalled only to end up at the same place, the sign up to the 7 day free trial.
Works fine on my phone.
I’ve just air played one movie from my iPhone, which I Shouldn’t have to as I have an Apple TV.
Can anyone suggest a solution.
I’m pulling teeth out here.
M0v1c - Billion dollars to spend
And the app is still buggy. Scrolling forward, jumping with the
10 sec button or just doing anything while watching runs the risk of the endless spinning circle. And what’s with the quality throttling on iPad. Bit stream for a relatively small screen can’t be too large to handle for a company that wants to deliver your food with drones for goodness sake. (Oh and it’s not my internet).
I love dr pa da - 1 problem
I love it but 1 problem it’s just that I have to pay for some movies and episodes like batwoman my 12 year old daughter wants to watch it so I have to buy the episodes and seasons I liked it when it had no buying thing
Sangabattula - Search not working & movie titles should be sorted with alphabetical
When I search any movie with title , it gives all other results except What I searched for. I don’t think it’s search meant for.
And also very hard to identify the latest movie updates (day/month wise) and also it’s recommended to see the titles with alphabetical order, so it’s easy to find a movie.
Snailpad - 30 second skips please
Great content, please make the skip buttons more than 10seconds, it’s terrible trying to rewind, by the time the button has stopped being greyed out 10seconds have gone passed again so you’re just back where you started and can’t get back to what you missed.
SmugBbq - Huge fan, dislike the presentation though!
Could make the software smoother. It feels cheap. Plus, If you have all the seasons of a series, why do you constantly post mid seasons as a starting point when you’re looking for things to watch?
LarissaDee - Chromecast Unavailable
I don’t understand this service. I have Stan, Netflix, Disney+ and Binge. All of which are able to cast from my device to my chromecast TV with ease. Prime doesn’t ever come up with the option for me to do that and frankly I’m really sick of using a service that can’t even fulfill basic functions compared to streaming services with less money behind them…
Hursey69 - Good original content just let down by bugs and issues with movies
Love the original content provided but constantly have apps crash and movies that are meant to have subtitles in certain spots to translate are missing, the only way to have them is to turn on subtitles for the whole movie
Kobosake - Good but buggy subtitles
The content is great, but the app, specifically for the Apple TV, is very buggy. Subtitles will drop and never come back on both my HD and 4K Apple TV’s. Other languages will work, but add soon as English is selected the subtitles once again go away. The only fix is to reboot the Apple TV, killing the app does nothing to fix it. Has absolutely noting to do with the global settings in the Apple TV.
Watashiwajei - Terrible quality on fast internet
I have terrific internet, have never had issues with streaming in Netflix or Stan, but Prime is just awful. It rarely streams in HD. Right now as I’m watching the audio drops out every couple of minutes, it freezes and buffers every couple of minutes. The videos are often pixelated. I get several error messages when watching. I have to restart it several times in a sitting. I won’t be using this service anymore.
Dbenalcazar - NOTHING IN HD ON THE APP
I have 100mbps+ connection at home and on either the iPad or iPhone app no video content will play in HD. I have set all the settings to ‘Best’ quality and i am using wifi connection right next to my wifi router (dual band AC router)... everything is grainy and pixelated.
Absolute rubbish streaming service!!!! I will be cancelling subscription within my 7 day trial and simply downloading the GrandTour in HD after it airs. You try to do the right thing and pay for a service and it’s useless.
Get your act together Bezos!
Joyal-Jose123 - Great app, but no cast option makes it not usable
This app is great, but is not really usable as there is no cast option present. I am finding difficult to use this at home, as i am not able to cast to tv which other competitors are providing. If you wish to watch films using small screens or using laptops or other internet connected medias, please go for it.
1-sp - Loading screen issue
If there is a low or no network connectivity then app shows loading screen but when same internet connection improves app now can’t do anything. It’s just get stuck to loading screen. Either you have to restart the phone or delete the App and download again. Sometimes downloading from App Store is also very slow even on WiFi.
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Spidergitch - Not available in your current location
The app itself is fine, it does what it’s supposed to, however, the content is a huge disappointment. Why on earth would anybody pay a monthly subscription for a steaming service that promotes amazing shows, only to prompt “not available in your current location”. Seriously, 90% of the shows aren’t available, what’s the point?! Thanks for the free month amazon, but even that wasn’t worth my time.
Offroadeagle - Amazon Stack
Good app with great shows, but if I’m paying for it I don’t want commercials.
KeithBlair - It’s ok
It’s good, but having Apple TV support would make this app/service way more useful!
Laura Simms - Ads
I am paying for Amazon Prime TV and yet I am still subjected to ads between episodes. Netflix does not do this. Step it up Amazon, you have a lot of competition, please don’t make people who are paying for your service watch ads. I don’t care that I can skip an ad a few seconds in, the ad is still annoying and disruptive. You have the potential to be pretty awesome but there are some quirky things you are doing that is driving consumers away.
CWong1987 - Decent selection clunky app
The selection is decent and it has good variety but the app is clunky and hard to navigate. Would benefit from being easier to navigate and from a recently watched option.
Creepynut - Needs chromecast support!
Browsed around content seems great but I need to be able to watch on my TV like all the other streaming video apps.
Sondra99999 - Disappointed
Very disappointing selection for Canada. Definitely not worth the cost. The selection is very limited and you still have to rent or subscribe to different services within the app . Will not be renewing as there is not enough content to justify price when regular tv services offer more selection and content
Moira Nehemia - Chrome cast
Please add chromecast support! I would use this service much more but I cannot use it unless on my phone. Many shows are on prime which aren’t available elsewhere, however, like Netflix the offerings for Canada are much less robust than those for the USA. Still my kids enjoy it. But I can only use this streaming service from my computer and even then is a tedious thing. Chromecast support would really help.
E95 - Poor aspect ratio on 2018 iPad Pro 11"
The app aspect ratio has not yet been optimized for the 2018 iPad Pro 11” causing black bars to appear on both sides of the screen, with there being no way to make a video actually full screen. Netflix and YouTube have already optimized their apps weeks ago. Prime Video is lagging behind.
Kremesch - No watch history across devices.
Kind of pointless when you can’t view your watch history across devices and family members are not responsible or accountable for their viewing habits.
Will return if/when this is addressed. I do not want to CONTROL the household through parental controls. I would prefer transparency instead. If I have to turn on restrictions, I can not justify paying for it.
Jakeisapickeman - Poor interface
It’s tough to re watch a t v show. When I open the app there is no way to continue where I left off and there are also more than one icons for the same show because each season has its own icon but there is no text indicating which season it is.
Jason john botkin - Trash
Ads on a paid service. ZERO class amazon.
Wituworhdnaie - Like Netflix but worse
It’s nice to use from time to time, especially since it’s all included with our prime membership, but it is definitely lacking in many regards.
The titles are limited and often older or low quality. The few higher end tv shows or movies that sneak on are extremely over advertised (I was seeing Jack Ryan trailers for MONTHS). I’m not sure if this is due to it being a Canadian account, but Canadian Netflix has plenty of options still.
The app is clunky, but works good enough. The option to skip ahead or back with screen taps is nice. It’s a real shame that it isn’t compatible with Apple TV or chrome cast though.
Janjuasimran - No Cast
Disappointed. No option to use with chrome-cast or anything.
Cerberus4242 - Advertising platform
It used too be great. Now almost every show is an additional subscription. This is the most expensive video service on the market. Most shows are already available through your cable subscription.
Jam820402 - Why can’t I cast.
When I looked up this ap I was told I could cast through my chromecaat. But I am unable to do so. So I can only watch on my phone and not share w the rest of my family. So why I am paying for this????
Hannibal.lecture - Doesn’t work with Chromecast
I use chromecast to stream everything in my home. This app has streamed to my chromecast successfully twice, meaning I’ve gotten to use this streaming service twice in the several months I’ve been a prime member. I’m sure it works fine for viewing the content on your mobile device, but for those of us who would like to cast to our TVs, it’s essentially useless.
Omigodthisgamesogood - Good Omens
Thank you for giving me a way to watch Good Omens | (• ◡•)|
Tatimsantos - Google Chrome doesn’t work
I can’t connect on google chrome to watch in the tv.
Branmuff1n - No chrome cast support anymore
Beckymaingot123 - No Chromecast again!
Once again. The Chromecast icon is GONE. What is up with this??? I’m paying for this and can’t use it to cast? So what’s the point of having it???
Hannahproksch - won’t work anymore..
the app won’t even open on my phone. loads the logo for a few minutes and then crashes. i’ve uninstalled and reinstalled 3x now and it won’t fix anything.
Hdmdjsj - Amazon prime kinda sucks
There’s good shows but why do I have to watch a 30 second commercial half way thru every episode . If the show is worth watching I’ll watch it later . I’m currently watching rick and Morty why are you showing me an 30 second advert about real housewife garbage . Wish I didn’t pay money for this .
Notmanynicknamesavailable - Canada Prime Service
A very small number of videos are available for view in Canada
Vancouverdave - Rough start. No support for TV
I have a 2G Apple TV. I have two different chrome casts. That should be enough. But it’s not. Amazon needs me to buy THEIR proprietary stick for each of my TV’s
Shawn.toronto - Feedback
Downloading sucks and takes way too long, even if it’s the smallest size. If I try to download an episode and watch one at the same time, that could be quite interminable, rest assured my Internet was not the issue, also why is every season shown separately on the home screen if I’m watching the same show? that’s dumb, there should only be one icon to tap and from it I can access all the seasons and it should automatically take me to the current season and current episode, having all that clutter is annoying. I do not find the layout user-friendly, especially if I’m trying to jump back-and-forth between downloading and picking episodes, and by the way your music app has barely any music. I do hope you do something with this
Egon88 - Pre-roll ads are incredibly annoying
This would be great without the ads.
Cowlsem - Hate the Advertisements
Hate the non skippable ads.
Sarah_pearl - Apple TV
Where is the Apple TV App?
Staffiere - Ads for a paid service
You pay for the service and still get unskippable ads.
P-smoove - TOO MUCH ADS ON STACKTV
Let’s start with the Pros:
- the base sub, which is included with your Amazon Prime Sub, has some solid viewing options, including some good Anime and movies
- a lot more viewing options than before
- love the partnership with Global and StackTV
The BIG CON:
- too much ads with StackTV. I don’t understand how, in today’s age, you pay for a sub and STILL have to go through the pain of ads. And not quick 5-second ads either, but a full minute. You’ve already subbed to StackTV, you don’t need to watch full 1-minute ads of the shows you can watch on StackTV. AND you don’t have an option to skip these ads, you have to literally watch the whole duration of the ad. It’s really annoying, especially since you’re already paying for the sub. It should be like Spotify or YouTube, where you don’t get ads at all.
And for that reason alone, I am only rating this app a 3.
Chad!!!!! - Ads?
Ads on a paid streaming service? The whole reason streaming is attractive is because of its convenience and lack of commercials. Unfortunately, Amazon Prime incorporates commercials into its programming. Every 5-10 minutes of viewing tv shows there is another minute to 90 seconds of ads.
Renegade Q - App always crashes on iphone
the app always crashes and shut off on its own
Yoonfsjbgufjh - Recent update may have caused a bug
So usually I have no issue casting prime shows TJ my TV, however, since this new update I haven’t been able to cast to my device. I know it’s connected to my wifi and the chrome cast itself working properly however the casting butting is now showing
Charlie broooown - Casting issues
Sometimes prime works with chromecast… sometimes it doesn’t… It usually does not!! Super frustrating to not be able to put kids shoes on tv for my kid. I have multiple other streaming services and no issues with chromecast except when I’m using prime.
Canuck-79 - Terrible TV app
This app needs so much work it is ridiculous. The app freezes and/or crashes CONSTANTLY. Please fix this already!
Jeanfast - Casting
Why can I never cast with this app. All other app works great.
Jojolala89 - Chromecast
No longer able to cast to chromecast since the latest update.
Gamerganu - Update caused Chromecast to disappear
After updating the app, the casting icon for the Chromecast disappeared.
Awesome sushi - ???
What’s the point of paying for a monthly subscription if you have to pay extra for literally every good movie?
Gold box - fix the audio
Absolutely trash you have so much anime In only French
ASVPxSlik - I can cast to my TV now
App updated so that I can connect to Chromecast. Thank you for updating that feature quickly.
Felizctz - Bad service
Landofcrumb - Cast
app is great, but can no longer cast to my chromecast. I have deleted and redownloaded the app and it still doesn’t give me the option to cast
JammiesJam - Chromecast option gone
Really disappointed that the chromecast option has disappeared without reason. I really don’t feel like watching shows on a phone screen!
Denae024 - No chrome cast option
This app only allows air play. Guess I’m cancelling my prime subscription...
V-joshi - No cast icon in app
No cast icon in app. Cast icon disappeared and not able to restore or can not see anymore in app. Even technical persons are not trying to figure it out or trying to fix it up.
Dustyb555555 - Chrome casting issues
Overall the app is decent and has good range of options to choose from but one issue I keep running into is the chrome cast option isn’t always available or has issues connecting
Yet my other apps have no issues
I know you have to keep it updated to the current version but even after I do that I still get problems.
Paul bjorkman - Such great verity
Talk to my friends as well.
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Amazon prime's interface sucks for binge watching cause you have to close the video and click on the shows homepage again to watch another episode
Man, why is the #Stargate franchise leaving Amazon Prime Video again?
If you have Amazon Prime Video and love @WilliamFriedkin then you are in luck as Friedkin Uncut is now streaming.
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