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ChunkyZeus - Awesome!!!
Ok so know that this isn’t a perfect 5 star rating because NOTHING is perfect. Take that into account and this app update is awesome. The old swipe feature had its place but this looks more like a real remote and that’s what we’re all used to. The app is easy to pair and comes in very handy because the remotes that come with the Fire Sticks are crap. We have 3 Fire Sticks in the house (2 HD and 1 4K) and only one remote still works. It’s the remote for the 4K Fire Stick and we decided to re-pair it with the bedroom tv. The “d-pad” on the app needs to be smaller, it should be at the bottom of the screen for people with smaller hands like my wife and there needs to be more options that would be on a basic remote (like a sleep button or volume control) but overall this update to the remote app is a HUGE step in the right direction. Adding the remote listening feature, which is available for the Roku remote app (we have two Rokus as well), would be awesome too.
Mwangota - Easy fix
I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.
KTRuffin - It’s very good, but needs improvement
This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me.
Sissy W - Doesn’t connect to firestick.
I’m always getting a “reconnecting” message or “cannot locate firestick” message and the letters “s” and “r” don’t work on the keyboard. My remote that comes with the firestick quit working so I downloaded this app and it doesn’t work!! I’m spending too much time trying to get the remote app to work and if it doesn’t work I can’t use the firestick. I’ve deleted the app and reinstalled but that has not helped. I’m constantly having to unplug my firestick to get the remote app to work. I have problems with the remote app about 6 times a day, every day. I do hope you get this fixed, if not I’m going to have to look into another tv device to purchase because I don’t have satellite or cable. It also may be a good idea to look into the reasons why the remote that comes with the firestick, quits working so soon. I’m very disappointed in the quality of this product. A remote should work longer than 6 months and the remote app should be able to locate the firestick when the firestick is on and playing and the keyboard should allow all letters to be typed in. Thank you for your time. Update:Even with the update and bug fixes it doesn’t work. It won’t connect or it can’t find the device. I’m in the middle of using it and it starts reconnecting then it can’t connect while I’m using it, no stopping just scrolling.
ssamuri - This Is Terrible
The main problem for me is the fact that my phone will connect to the tv, ok? Good so far then I go to watch my show and can’t fall asleep... I then go to open the app back up to see that my tv isn’t popping up so I can’t connect to it. Very frustrating BUT THERES MORE! I go to restart the app by swiping up then turning WiFi of and on and reconnecting to WiFi then I go back to the app and it still won’t connect so I hard reset my phone to go back into it then, THEN it’ll keep continuously keep doing this and that’s why I spend hours trying to find my remote rather than using this app. And then I’ll end up watching some sort of like 10 hour documentary that I can’t stop watching because THE PHONE REMOTE DOESNT WORK and the only way I have found to get it to work is deleting it then re downloading it and signing back in and all just for it to happen again and I hope you don’t download this app it’s a waste of time and you should find a different app even in the time it took to write this it still doesn’t work
Gloliver7149 - It’s not just me!
I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this.
RTurner623 - Very Convenient/Easy to Use
My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.
SharikaD - Remote does to frequently
The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv
ky_faith - Love, Love,Love the Apple Store
The Apple store is absolutely wonderful. From apps I’m looking for, also for app I find from just browsing. Things I’d never imagined. That are tremendously entertaining, educational. anything for adults interest, to children’s apps. I give the Apple App Store a 100% amazingly and terrific the seal of approval. The categories is really beyond helpful for all persons of any age. I mean everyone would be able to find what they are searching for Plus they will find enough to uploads and truly awesome. There would definitely be no reason to upload from anywhere else. Because there’s probably nothing that you wouldn’t find in the Apple apps. It’s definitely a one stop shop. It’s fast, accurate, very very easy to use, and easily accessible, and a very satisfactory tool for all and any applications available. If something peaks you’re interest. You would find it in the Apple App ❤️
MeKayLOVE - This app is a NO ...
This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment).
However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash.
The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste.
I suggest to do some modifications update/upgrade on this application
Elisethebeasf - Practically Unusable
In the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task.
Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy.
kukuk4cocopuffs - Works great until it doesn’t
I use this app because my plastic remote stopped working all of a sudden. It works fine, and I like that it has a keyboard feature so I can type more quickly than searching out individual letters. However, some of the features of the app remote don’t translate to certain fire stick apps, so it can be difficult to maneuver those apps with the slide screen on the remote app. And the app suddenly stops working with my tv and will not work for a day or two at a time before it magically works again. I will be using it to hit play on one show, and when I try to use the remote app a few minutes later it stops working. It shows that you’ve moved your finger on the selection pad, and it shows that the buttons have been pressed at the right time, but nothing changes on the tv screen itself. It’s quite frustrating when this happens, but when this app is great when it decides to work.
dmartinez811 - Bad connection
I first discovered the app when a girl friend connected it to change what I was playing, I thought this could be handy! A few months after I got my fire stick the remote stopped working, I thought it was strange, changed the batteries but nothing. That’s when I really started using the app. It worked great at first but as days went on it would take a long time to find and connect to the fire stick. I tried my controller again which magically worked again. About a year later my dog chewed the controller so only the up and left button worked as well as the other so I couldn’t use it on the home screen since the down and right button didn’t work. Again same problem with the app, it can connect right away at times. Sometimes I have to try and connect 3-5 times meaning closing and opening the app. Other than getting connected the app works great! I like the keyboard feature which didn’t work for my iPhone 6s until the 11 generation update.
InstaTom23 - Not the WORST
This app is useful when it needs to be. Like if the remote is across the room and I'm on my phone, it's super convenient that I don't need to stand to grab the remote when I have the same capabilities on my phone (so it's perfect for laziness) other than that, the app has connectivity issues. It takes a few tries before I can connect my phone to the firestick. I need to exit out of the app multiple times to reset it and hope it connects. Took me about 6 tries just now? Yesterday it connected instantly on the 1st try. Other days it's all over. Inconsistent. The only complaint I have other than the connectivity (which I can get over) is the fact that you can't control your TV volume. They should have a volume feature built into the app itself to allow manual control of the volume instead of using the TV's volume functionality. I used to use certain players that have volume adjustments built in so I know it's possible. Anyway, not a bad idea just executed poorly.
B5g2 - App is awesome. But, there are glaring issues that need to be addressed.
Great app. I love being able to use my iPhone to type and search while surfing Netflix. The one issue I am having difficulty with is that, and this is strange, but, the r and s letters do not type out on screen. What I mean is if I type SEARCH into any field, this is what it looks like EACH because the S and R are not being in-putted on-screen. My phone works fine. It’s the app that won’t translate those letters. Fix this and I’ll change my review to a positive 5 stars.
Also, I’m taking a star off because I’m sick and tired of this fragile app not allowing me to use my phone. Doesn’t happen every time, but enough times and of course at the most inopportune moments. My batteries in the remote died. Tried using my phone to navigate the options of the app. Huh. The fire stick isn’t showing up on the available fire stick options. Guess I’ll have to unplug it yet again. Seriously, that’s the ONLY WAY TO RECONNECT. It’s not my phone either. This issue reaches across multiple devices.
Tuleinyana - Updates seem to be more of a problem
Over the years, this app has been less and less effective. As of this version, I constantly have my app opening with the UI, it’s responsive but it does not control any devices. I cannot exit out of the UI to select a fire device. When I close the app and open it again, it quickly shows the devices and opens the UI of the remote again.
I also reset a FireTV, 3 or 4 generations ago, and I could not connect, even the plastic remotes had a difficult time. Thankfully one of them worked or I would have had a new paperweight. I bring this up because after the fire tv reset it, when it was turned off and the app was working, my device wasn’t available, after the reset and the device turned on, it showed in the app, couldnt connect to it though. Also could not setup any older type devices.
Not sure how this app works but it needs a lot of work
yostrj - iOS 13 update breaks Fire TV Recast setup flow
We recently moved to a new home and I needed to setup my Fire TV recast in a new location. I had all sorts of problems connecting from the Fire TV app on my phone (iPhone XS, iOS 13) so I assumed I needed to reset the Fire TV Recast and start from scratch - no big deal (I thought). After trying and failing to connect, then rebooting, reconnecting, etc. the ‘NEXT’ button kept freezing during setup within the iOS 13-compatible Fire TV app during the “connect to the device WiFi” step during setup. I tried and repeated this step for 30+ minutes before giving up. I then tried to set up the Recast using my wife’s phone which was still on iOS 12 (Fire TV app for iOS 12 on iPhone 7+), which worked immediately on the first try.
[note: other than Fire TV Recast setup issue on iOS 13, the other features/functions worked after we set up the device from another phone]
bobbywilliams123 - hey other people, wassup?
I don’t really know why my little fire stick remote broke but it did. I did not mishandle it. I keep it full of fresh batteries and still it doesn’t not want to do anything. This app works pretty good, I wish I could say that this is a sign that we are living in good times, but of course, you know, we are not. But if your little remote breaks you should download this and you will be just fine. Please if this same fate befalls you do not bemoan all the injustices that went into reducing the quality of your television viewing experience. Sitting down and looking at a screen for many hours as a main source of entertainment is already a pathetic joke.
NateBlairFilm - An option for desperate times
Our dog chewed up our fire stick remote twice now... both times, we were grateful we live in an age where we can control our TV via our phones. However, for some reason on my phone (iPhone 8, iOS 13), once the phone screen locks (like if it goes idle while we watch a show) it disconnects from the TV and the app seems to freeze or become unresponsive.
I’ve tried closing the app completely and restarting it, but it doesn’t connect again until I download the app from the App Store and pair it with the TV again. Meanwhile, our firestick plays continuously with no way of stopping it while we try to get the app to work!
It’s too bad this isn’t just a little better at maintaining its connection, otherwise it seems like a great option for controlling our TV, but at this point in time I would definitely only recommend this for desperate times since it is not at all reliable.
Happymesa91 - Only use if desperate!
This App is great if your batteries on your physical remote go out or if you lose your remote. There are two main issues that I have with this App. The first one are connectivity to the actual fire stick. Sometimes the app doesn’t want to connect to the fire stick or there are issues while using the app. The second issue is the fact that the home button is right above the pause/play button and in order to get the pause/play you have to swipe up from the bottom of your device. The issue is the app automatically times out the pause and play button leaving the home button in the exact same place where you might have wanted to press pause/play. I’ve hit the home button many times thinking it was the pause/play button and it’s so frustrating to be watching a show and get completely kicked out to the home screen. Developers need to please fix that!
Really_miffed - Basically unusable
I’ve had this app since my fire tv remote broke a few years ago. It used to be a really great app so I never bothered getting a new remote. Over the last few months there must have been an update or something bc now it bugs out like CRAZY. If I’m trying to scroll through movies, apps, etc or trying to FF or rewind it gets “stuck” as if it were a real button and just endlessly scrolls to the left or right until there’s nothing left to scroll through. It will skip through an entire movie and when you try to get back to the part you were at it gets stuck again and goes all the way back to the beginning. I get one maybe two good swipes or taps over and suddenly it’s shooting down the end of the list and I have to open and close the app at least twice before it works again. If it’s not doing that it’s because it just suddenly stopped registering touch in the middle of using it.
DarkCal - Horrible
I have never writing a review but this was so bad that I had to. I don’t think I’m the only one but I got this app cause I lost my Toshiba fire stick remote, so I started searching for an app to help me with the problem. And I settled on this, I started using it and was working pretty well but after 2 or 3 days it wouldn’t work. So I kept trying a week later and it finally worked but for only one day. So what I figured out was this app for me even though I was connected to the same internet and everything as my tv is that every week for one single day it’ll work. So I would not really suggest this app if looking for a good one, so yeah this is not a good app. I hope this finds you well, goodbye.
Blysssss - Loses Connection 24/7
Horrible. I own 6 Fire sticks and have purchased twice that over the years for friends, gifts, etc. If you lose the remote or it stops working (has happened to 2) this app comes in theory is great. When it works it’s awesome; very simple to use. However, it RARELY WORKS. At this point I don’t know if it’s the app or the version of my Firestick, but it CONSTANTLY loses connection. Usually I click the proper stick and it just never connects, but recently the app itself has connected to the remote and then just timed out. It’ll kick me out, I’ll go back into it and the screen follows my touch, but never translates it to the receiver. I tried to give in and just buy a replacement remote, but $30 for a REMOTE is psychotic. They want consumers to buy more Fire TVs so they make them the same price as a replacement remote. Pathetic that you would rather inflate your numbers in Fire TV sales than sell a replacement remote at a reasonable price.
monny_swim - Good initially, but overall disappointing.
When I first got it, this was so much easier to navigate through my firestick. Before getting this app, my issue always was me needing to pause whatever I was watching and not able to because I couldn’t find my remote. I got this for my iPad and iPhone and it was great. But two nights ago, something completely random happened and now all of a sudden the app won’t connect to my fire stick, the Sign In button doesn’t work, most buttons on the app won’t work initially either. I deleted the app and redownloaded it and nothing changed. I checked with my firestick tv, my echo, my WiFi/internet and everything was fine, it all came back to this app. I’m really not sure what happened but it’s a pretty annoying let down to say the least.
efarinholt - Works as a backup, but doesn’t match the physical remote
I had to download this because my dog chewed up the original physical remote that came with the Fire TV. I was excited to learn that there was an app version, although once I started using it I was pretty disappointed at the overall usability and performance. My biggest complaint is that it is CONSTANTLY losing connection to the Fire Stick and most of the time I have to close and reopen the app several times in order for it to reconnect. I like that the main navigation arrows are nice and big, but as soon as you slide up the pause/rewind/fast forward controls, the down arrow becomes too small and you end up pushing buttons you didn’t mean to. If you’re like me and you end up breaking or losing your original remote, then this app works in a pinch, but otherwise I’d recommend sticking to the physical remote.
blaqky - Not reliable and hardly ever works
I downloaded this app because I lost my remote thinking my problems will be solved but its making it very difficult to connect for instance you can’t use this app with out connecting to WiFi which is no issue since it’s on my phone but you also cannot connect the firestick either unless it’s connected to the same WiFi on your phone but in order to do that it requires you to have to be able to access the settings so that can select the WiFi network you need to connect to which you cannot this is extremely horrible and I wish the developers fix this issues now I have to order a new one just cause %50 of the time It either is having connecting issues or the firestick loses the WiFi connection which requires me to go back through the entire process I wish I could give it zero stars .... PLEASE FIX THIS ISSUE
lightsomelacey - Stops working. Isn’t a replacement for a remote.
First off, I’ll start by admitting that my fire tv remote somehow vanished within a day of having it, most likely thrown out as I was moving. Unfortunately, my only options have been to buy a new one or use this app. As this was the free option, I tried it first.
I understand why it’s free. It doesn’t work 90% of the time or more. I can’t connect to the tv, even though I’m on the same wifi and have Bluetooth enabled. It’s incredibly frustrating because it’s an entire process just to use this tv.
I’ve actually stopped using the tv for its fire features entirely unless I can get the echo dot to understand what I’m saying (I promise I’m not tech-illiterate, it just doesn’t register all the time). I wish this app would work so I don’t have to shell out another $30+ just to get a new remote and use this tv.
Robpex - The app would be great if it was reliable.
UPDATE: They fixed the bugs and the app worked for a few weeks FLAWLESSLY. Now, the app has stopped working completely. I cannot connect to my fire stick since the latest Apple update. It’ll connect briefly and then disconnect within seconds. Now I can’t get into the controls at all.
The app works as it’s supposed to once it FINALLY gets connected... after about 10 tries. God forbid you have to use your phone for anything else because it’ll take 10 more tries to reconnect after leaving the app. I accidentally washed my original remote and rely on the mobile remote for control. Honestly if I can, I just leave the app open and drain my phone battery just in case I need to pause what I’m watching ... because it’ll take 10 mins to reconnect if I don’t. I hope they fix this.
kitty 9 lives - DK Thomson, Abbeville, SC
I am tremendously happy with Firestick and this led to me purchasing multiple units to suit our habits . I do have one concern however, the television watched daily by one or both of us is hindered by the control unit , which was found to be faulty and is no longer serviceable. Nothing my wife tried in her quest to return it to service worked. We’ve not had this particular unit very long at all, only a few , or less than six months. We are retired and in or Seventies, without young children and this is the first control unit in memory to stop working. I feel there should be some leniency allowed in such cases and will appreciate any assistance given.
Patrickh1234 - App stops responding
I’ve had this app for awhile now & up until recently, it worked reasonably well w/ only minor issues. Around 2 weeks ago, the app would just randomly stop responding. I’d be in the middle of choosing something to watch & it would just stop. I’d have to close it out & reopen it. Even then I’d only have about 10-15 seconds before it would quit again. I found that deleting & reinstalling the app fixes the issue...temporarily. I usually have to delete & reinstall the app at least once a day, if not more. I’ve been searching for another Firestick remote app for my phone & as soon as I find one that actually works, I’ll be deleting this one for good. The only reason I gave it 2 stars instead of 1 is b/c when it does work, I love it. Unfortunately, the work/doesn’t work ratio isn’t waaaaay off.
Nae248 - Still glitchy
This app works for a short while, I had to download it because I lost my remote. Once it starts getting glitchy however there is nothing you can do to fix it. The remote will refuse to connect to the tv, or the remote won’t respond when you try to use it, and so on and so forth, there’s always a problem. Deleting the app and re-downloading it doesn’t even fix the problem either; it’s still janky. This app only works when it decides it wants to, It’d be nice if developers could fix that problem.
Update: the app works better now, however I’m still having problems with it not picking up my first stick even though it’s turned on. It’ll see every tic except the one I’m using, not sure why it does that.
JunkWithSpunk - Bad Remote or Not - This App is Perfect!
Thought the batteries went dead in our Fire TV remote we’d only had a couple months, replaced the batteries, troubleshooted, contacted support, tried everything under the sun to no avail. Discovered this app and was back in business! It’s actually easier to use than the remote because it has a keyboard so saves a lot of time when searching for something, and I love how you can swipe up to fast forward 10 minutes, or swipe right to FF 10 seconds - it’s been SO much better than using the FF button that takes wayyy too long to buffer through everything. Thank you, thank you, thank you!!
vaficionado - Pretty terrible.
Title says it all. Sometimes it can’t find the Gen 2 Fire TV Cube (a flagship device!) at all. Sometimes it finds it, claims to be connected, but doesn’t send a single button press/tap to the device. Definitely can’t wake up a sleeping device, and the device itself can’t be configured not to sleep.
On top of that, even when it IS working (very rare) the button layout is unintuitive and difficult to use. Why don’t physical volume buttons control the volume? Why are the home/back buttons SO tiny and placed where you can’t reach them? Has anyone on this development team ever seen the Apple Remote app for the ATV devices? Go check it out, we’re all breathless with anticipation for you to see what a functional app looks like.
Can’t give zero stars, so here’s one. Time to level up this internship project if the Fire ecosystem wants to be taken seriously.
destiny vogt - Latest update
I have never left a review on any app ever and I’ve had an iPhone since 2013. This app started off great. Our batteries die often in our actual remote so I just downloaded this, back in August I think. As of the most recent update, everything has been crap. Firstly, when I try to search with the keyboard on here, R’s and S’s will not type. Now, the thing won’t connect to my fire stick. It’s been so frustrating because the WiFi connection is absolutely fine. And all apps are working on the firestick with the WiFi, but the app won’t connect to it. Says there’s no internet connection, but there is. It keeps doing this and after about 100 tries it’ll connect, and then disconnect itself. It’s frustrating and this has all only started after the last update. Please fix this.
Animegirl531 - Barely works when it even gets past connecting to tv
It’s absolutely hilarious how often this app doesn’t work. I’m constantly closing and opening the app, undownloading and re-downloading it, and turning my phone completely off then on again to try anything to get it to work, for it to still say “connecting” forever when I try to connect to my firestick, and sometimes never get anywhere. I would love to be able to open this app, click on my device name, and just use the remote but unfortunately this app has unbelievable flaws. Reading through other reviews, it seems there’s plenty of others having the same issues. I can’t imagine it’s difficult to make a functional app that connects to a device over the internet in 2019, especially for a company that is so concerned with customer satisfaction normally.
ejward13 - Pretty good when it’s working
Generally speaking, I like the functionality of the app. Easy to use, fairly straightforward interface...
My issue is it flakes out all the time. I frequently lose communication with one or more of my devices, and it has trouble regaining connection. The regular remote still works fine but the app will fail to connect for several minutes or even hours.
Beyond the connectivity issues, the app will occasionally freeze up. I’ve had to uninstall and reinstall several times. It is very frustrating.
This is true on multiple devices (Fire TV devices and control devices). I’ve checked the network several times too. It’s the app.
If it established and maintained connection well, I’d give it 4 stars. As it is, though, I can’t recommend it.
harvl - Works fine but needs vol control
My firetv remote mostly croaked after six months of daily use. Mostly because the power button and volume rocker still worked but none of the other buttons did.. I was ready to buy a replacement but remembered I had this app on my iPhone, so I ran it and it works perfectly. The only thing it lacks is the volume up/down rocker, but I can use the mostly croaked remote or the tv’s remote for that. I do miss the tactile feedback of the physical remote, since I didn’t have to look at it to use it. Mashing “buttons” on a glass screen is a different experience. And that’s all I have to say about that. 😏
Jenna Tabbutt - Awful
This app doesn’t work. Most of the time when I’m using it I get a “reconnecting” message over and over again and it can’t locate my firestick. I downloaded the app because my remote stopped working after a short period of time after I purchased the firestick, which is very inconvenient because most remotes are supposed to last longer than 5 months. Even when my firestick is located it won’t even let me click on the option half of the time because for some reason the touch screen won’t work on the one area I need to press to get to the remote. I strongly suggest you get this problem fixed considering a lot of other users in the reviews are having the same issues. I would really appreciate being able to use the firestick I paid for but now I just feel like I’ve wasted my money.
44444444; - Stops working and constantly needs restarting
It continuously stops working. Don’t get a call or need to use the restroom because you never know when it may stop working and you have to, like I did tonight: restart the app several times followed by delete and reinstall it to get it to work.. for over 30 min before I could finally get it to work. Really fun when it does that while fast forwarding and finally works at the end of the show so no need to go back and watch what you missed! My favorite is when it craps out when trying to pause and r rated movie when your 10’year old walks in because he is having trouble to sleep. Our puppy hid the remote and we got the app to avoid getting a new remote but I give in.. this is awful. Don’t bother. Just buy the remote and save yourself hours of time
genespeak - So glad this exists!!
I'm so glad this app exists and honestly would be lost without it! My fire stick remote stopped working suddenly after owning it for four months. I have enjoyed using it, but once it stopped working I kind of freaked out. When I looked online to search for ways to get it working again I came across this app. This is a brilliant idea and I hope the app is more reliable then the remote itself! I look forward to using this more often and will update if anything new happens. So far I think it works the same as/similar to the remote, I'm pretty pleased with it.
Anthony👻 - Would be 5 stars if it stayed connected
Had to delete and reinstall the app dozens of times to get it to reconnect to fire stick. Every time I set it back up it works and stays connected for sometimes weeks, or days. Then randomly I go to use it in the middle of a show and it just says “Reconnecting”..... FOREVER. No matter how long I let it sit there it never reconnects. I try killing the app and starting fresh, doesn’t work. Tried signing out and signing back in, doesn’t work. The only thing that works is a full delete and reinstall and setting it back up from scratch. I always make sure I install new app versions when they release, so that is not the issue.
unicornvolleyball - One suggestion
This is a amazing app for me because I lose my remote all the time and when I don’t feel like looking for it I just use the app. It does glitch sometimes but the developers are human and can always make everything perfect. I have one suggestion that I I don’t know if it is possible or not but could you add the volume buttons and the on and off button my fire tv remote have all the buttons on it but I don’t know if it is possible for the developers to make this happen. If you can make this happen it would be helpful but I do understand that it could be difficult or even in possible :)
Minecrafter Herobrine - Poor Quality
The app works when it wants to. When it does work, it works fine for a free app. It lags a bit but that’s not much of an issue. However, it has issues with connection. If you exit the app and reopen it, be prepared to wait between five and fifty seconds for it to reconnect. But beware, if you exit and reconnect too many times, it will eventually stop reconnecting. Your FireStick will not only stop connecting, but will vanish from your phone completely. I am less than ten feet from my FireStick at the moment and that makes no difference. To it, my FireStick could be an inch or a mile a way and it would make no difference. Use your remote if you have it, save yourself the frustration. Or consider finding another device similar to a FireStick because it works only slightly more than this app.
typicalnicole - Works great don’t waste time on other apps
If you lost your remote and have a toshiba fire tv then this app is awesome !! Haven’t needed to hunt down a remote in a while thanks for creating this app/remote for my TVs. You have to have good internet for this to work for the ones who said it won’t connect I’ve have no issues other then it won’t turn turn the tv on . And after having it for a month or more it just starting “glitching” but after re -downloading its good now. But I’m not bothered by the one issue that stays I just get my but over to the tv to hit the power button
Vana321 - only use if you have to
It gets annoying that every time you step off the app you have to completely exit the app and reopen it. It has never reconnected for me and sometimes it will freeze and I’ll have to either wait days or delete the app and re-download the app. It will sometimes it will show that I’m using the keypad but won’t show up on the TV.
Some good things about it is the keyboard feature, it makes typing much faster when the remote chooses to work. Also it’s a good alternative to the plastic remote which can also sometimes stop working sometimes. I like that they tried with the Alexa feature and though it works sometimes normally it doesn’t.
kmcnelley - Consistently disconnects and will not reconnect
I have had to use this app for almost two years. I have used it through several ios updates and a couple of different fire sticks. No matter what, this app will disconnect from our fire stick and will not reconnect. I’ve tried closing out the app and reopening it, signing out of my account and back in, and deleting the app and downloading it again. It’s completely random and if I had a choice I wouldn’t even use this app, it’s that awful.
Even just this morning, I used this to turn on a cartoon for one of our kids. Our other one asked if he could change it so I opened the app back up and we’ve been trying now for an HOUR to get it to work again.
Something needs to be fixed. This app is nothing but inconsistent, and always has been.
acornsinthe816 - Used to be a lot better
After a lot of digging and countless batteries I discovered that due to the fire stick remote being blue tooth it drains batteries much quicker and this is a known issue with it.
With that there truly needs to be an app in lieu of the one provided as many people will continue to have this issue. I started using this app over 2 years ago and loved it! It saved my frustration over the ever dying remote and I could let anyone in the house have their own remote. It never gets lost! Over the last 2-3 months the app is impossible to get it to connect and once you do have it connected it often disconnects shortly after. Please fix whatever bug is causing the issues!
tr3hegtrt - Horrible remote - initiated factory reset with back button
Our fire stick remote stopped working, so I downloaded this app to use the remote feature. The buttons for home, back, menu were all non responsive. I couldn’t use the pad area for the dial without it moving right about 30 times. Then, I was trying to hit the back button... I pressed it a few times and it somehow initiated a factory reset. It wouldn’t let me select cancel because the button was again unresponsive. I tried unplugging my device from power, but the factory reset took. So now I have a device that is utterly useless because the remote still doesn’t work and I can’t reconnect my phone to the device until setup is initiated. This app has effectively turned my fire tv into a paperweight. Extremely frustrated and disappointed.
Jacbos - Used to work just fine, but not anymore
I've been using this app in lieu of the physical remote for over a year. I don't know if there was a recent update or what, but in the past week this app has become impossible to use. Despite detecting my firetv box right away, it takes forever to connect, or just won't connect at all. If I'm lucky enough to get it to connect, it doesn't stay connected for longer than a minute. I've done everything from resetting the firetv, to resetting my modem/router, to uninstalling and reinstalling the app, and I still get connection issues. Please fix, it worked fine before and I prefer it over the hard remote. Also because I can't find the old remote the firetv box came with, basically making me SOL.
Thisislexi2 - Update: STILL SUCKSSSS
I thought I already wrote a review for this lousy app months ago! I was so glad to delete it off my phone, but unfortunately our fire stick remote broke (that’s the second one to stop working, and no, resetting it with the home button doesn’t work). So UNFORTUNATELY, I again have this miserable app on my phone. It loses connection, takes forever to “reconnect”, then it doesn’t even find my device at all even though I’m signed in! Since my remote is broken and i can’t connect to the fire stick with the app, my son can’t watch cartoons this morning like he wants to!!! Tried troubleshooting, restarting both my phone and the fire stick to no avail. Idk what they need to do to fix this but they should figure it out. I’m tired of paying for fire stick remotes every 6 months. At least the app is free.
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Impressed_user - Great app and very intuitive
Love this app. Works brilliantly on my FireTV stick. Tried a few others that were useless or tried to charge after luring you in.
This app is clean and easy to use - use on my iPhone X and works like a dream . Highly recommend.
mepozer - Love this app
Works flawlessly for me. I’m surprised how people are complaining.
The most convenient control form me is the ability to type on my phone instead of the remote supplied.
tok tokkie - AMAZING!!!
Don’t listen to these jerks this app is AMAZING and it is a life saver when you can’t find the control. Just get the app and you won’t regret it
The makers of this app are unbelievable so give yourself a pat on the back! PLEASE don’t shut down the app!!!!
My last words for this app is...
AMAZING GREAT OUTSTANDING GOOD AMAZEBALLS SUPURB GLORIOUS I LOVE THIS APPPPPPPPPPPPPPPPPPPPPPPPP!!!!!!!
Thank you for reading
Ps. I don’t know how any one can get through this review it’s horrible 🤷♀️
Mrhappy74 - Could be better...
App seems to work ok.
Love to see volume controls added so no need to grab the tv remote for that.
Would also be great for sound to be sent to AirPods via our iPhones and have access to manage volume.
ZiVa00 - Fire TV app
Love love love this app. Works so well
Logan@" - Why does this exist?
App kinda works. Voice control doesn’t work at all. What’s the point of this app besides controlling your tv with your? That function was good like 8 years ago.
4heartman - Awful App
This app used to work but now it is awful. Always not connecting to Fire TV even though it says it is connected.
Raj_review - Does not work
Disappointed that the App does not work. Although the fire TV is discovered, it fails to connect on the same WiFi network. Re-installing the app also does not help.
ueuehbhjd - Bad
How can one make such a bad app? Voice thing is bad. It keeps disconnecting and won’t connect back.
Polarkiss - was good until update
was working great until recent app update now disconnects and i have to reset either fire tv or phone for it to work if i switch out and go to another app ie instagram or fb when going back to firetv app stops working
Jose A 56 - Works Great
Works a treat with Amazon Firestick 4K. The keyboard and mouse gestures are a real time saver. Great free app. Thanks
Tsowan - Doesn’t work with new iOS
Can’t get the app to work with latest iOS
My nick mane is me - What is it for?
I don’t know how to use this or what it is for!
ahmadkishani - No fire tv 4k
Where is the fire tv stick 4K for australia?
jamiewilliams - Hope y have a poo day
U suck can’t get in!!!
strachanau - Amazon fire tv app
Works well on 1st generation direct stick from iPhone 6s pro
Poulain - Now requires sign-in to detect Fire TV, can’t connect anyway
The app now mandates that you sign into the Amazon account associated with your Fire TV to start using the remote functionality. Even after you’ve complied, though, you probably won’t have much luck establishing a connection. In fact, I haven’t been able to successfully use the app since they updated it.
deceit - Can’t log in with 2FA
Impossible to login on my iPhoneX with google Authenticator. Every time I flip between the apps to paste the code in, this app logs me out and I have to enter in my username and password again.
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goadielox - Turn it up!
If only there was a volume control!!!!!
KiroBreyani - 50/50
Please update it and stop the app from being unusable half the time with the screen being unresponsive.
I’m using an up to date iPhoneX.
nofixedpath - Still can’t login
I’ve not been able to log in since iOS 12.
Bellerox101 - It’s good except
Normally I like it but now it’s not recognizing my fire stick
Man30forwomen - No option for volume
I wonder why the app doesn’t have the option for increasing decreasing volume...for which one has to find the remote to do it ! It’s Annoying
stellabowbowjoshua - Agree
I agree with the fact that when it works it is good- but have the time it doesn’t....
please fix this. This app has the hardest time connecting to my fire stick, and i have tried iphone 6,7,&10. It is just terrible.
And you, Amazon, want to charge me the the cost of a replacement remote that is the same cost as the set.
Amazon, get it together. Please.
100%^Deku - Please do something about this
Very often the app becomes unresponsive and won’t connect to your fire stick and you will have to uninstall and reinstall it sometimes twice before it works again.
Marshwayne - Volume muted
Any solutions for unmuting the volume button?
LoobK3 - Good but could be better
Missing the volume button
tewha - Really unreliable
This is a great idea and I would love it if it connected more than 25% of the time.
riddle ti awesome - Horrible
You always have to wait and sometimes wait 30minutes
Jayni Gandhi - Constant glitching
Every 5 mins or so, the app disconnects. While scrolling, it will spin out of control. So frustrating
The Genius God - Trash app crashes all the time doesn’t work at all
This app is terrible
dk19947 - Good but sometimes very slow
Very slow at times
worka899801 - Disconnects constantly
iPhone app disconnects constantly for all 3 fire cubes I have. Tried different options for network and still doesn’t help
Justinb. - Works when it feels like it
Could work more? The app barely wants to connect to the TVs and it’s not just my tv, phone or internet, so it’s obviously a coding issue in the app. Oh did I mention when it does work the commands aren’t quick to react and it disconnects the moment you close your phone screen? Don’t lose your remote because you can’t rely on this app in its current state....
MelodyJoanMcLaren - Next Update
Only missing on/off button. If possible please make remote look exactly like Insignia Remote.
djdh777ssbsj - So Many Glitches In Upgrade
App keeps freezing and booting us out since installing the latest upgrade.
7/6.5,/676. - Just don’t
Do not download this app it does not work. I have contacted customer support for help and they did nothing. Completely avoid this app , this tv, and even Amazon as a whole as this accurately represents their way of business. I have to buy a brand new tv because this app is useless.
marcaginga - Wish it turned sound up and down
Very nice when the original remote is broken but would be better if we could control the sound
Maxis mom - Awful
Doesn’t work well. Have to re-add 4 digit code every time you click app. Doesn’t have button to pull it back from screen saver. Stops working. Unable to get back to main menu to look at listings after selecting one to read. Garbage and very frustrating!
bear.1 - Reconnections constantes
À chaque fois que je veux l’uliser... je dois attendre la reconnection au WiFi... Et ça, c’est quand je ne suis obligé de redémarrer l’application?? Brrrrr
AaKWad - Volume!
Only thing missing is my volume control. Please update your app.
jadexmelody - Contrôle tv
J’aurais aimer avoir le contrôle de la tv inclus dans l’application
shael46 - It works
I have an older iPhone. I lost my remote for my Toshiba Fire TV. I have no problems connecting. I can change channels & it has a volume control too. As soon as I start the APP my TV turns on.
Ohyaitsme - Typing problems
In the latest version there’s an issue when you go to type with your keyboard on your phone, simply won’t allow you to type. This needs to be addressed please.
iPhone 11 Pro
U.O.G. - Convenient but buggy
App works great and is super convenient. My only issue is that it's buggy. I have to close and restart the app frequently because it won't reconnect to the TV. This is a minor inconvenience so still 3 stars.
GeoFrias - It even has a voice button.
Not having that is like not having a TV remote.
mizjustmums - Glitch
awasome 3 - Honest
It’s nice to see this kind of support from Amazon, avoid people to have to buy a new remote if the original is lost!
Chulojay - What happened
Bring back copy and paste
Hdhshhebd - Very glitchy
Extremely glitchy, continuously disconnects, often when scrolling gets stuck and scrolls at the speed of light
The Witch xQcx - Connection problems.
I need to reconnect a lot. Even while I’m using the app and my tv is on...
RenéCalgary69 - So bad since the last update
Just keeps logging me out and acting CRAZY !
on both my iPhone 11 ProMax & iPad mini 5
Plumber Doug - Glitchy
While it is working this App is a 5. But with the regularity of loosing contact with the Firestick and having to reconnect, I give this App a 3.
jaybruceworld - New update caused issues.
New update is horrible. Can’t connect no matter what I do.
Restarting the app, tv, disconnecting everything, resetting the WIFI. Nothing works.
AaronDrake44 - Works just as great
This remote app works just as good as the actual remote control for the fire stick so if you lose your remote and you need a solution this is your best bet
Trish9911 - Crashes
After the last software ypdate the remote doesn’t work right. I will be moving around the screen and the remote closes and the moving keeps going till I hit the end of the menu. I’m lucky to get it to work long enough to hit play on something.
0947265959 - Remote problem
Service is great but the equipment isn’t so. I have had to resort to using my phone for a remote as the one provided no longer works. For what reason I don’t know. The fact that the product is less than 6 months old is a concern. As I live far from a Best Buy where it was bought I have yet to deal with the inconvenience. Thanks
Jen1985554 - It annoys me
Second firestick we have had to get, the other wouldn’t load streams.... even though we have unlimited high speed internet.
We even have real debrid and yes that works but not all the time for the older shows. Drives me nuts.
Sir Ryosus - Poor connection
Remote disconnects often and slow to reconnect. Please fix
Larry winston - iPhone 10 user
Sometimes you can’t connect and just have to restart it.
iman69696969 - Not great
Please add a volume button it doesn’t make sense not to have that
bdhdbdms - Fire stick problems
I have to keep unplugging it and then plugging it back in every time I want to use it. Very annoying.
S.trix - Lost Remote
I lost my firstborn remote and this app has been a lifesaver.
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shsvsvsbsbz - Ahah
I love this app because my fire stick tv remote did not work so I got this app I am beep pleased with this app and it’s faster than ur remote any way
Markfactor - Won’t connect to Fire TV
The remote app on my iPhone XS won’t connect to the Fire TV Stick. Even though it connected previously. My kids always lose the small physical remote. So this thing is completely useless at the moment.
ajdjdjjfks - Meh
Pro: The controls are smooth and good when it works. Con: it rarely works, it just sits there with my fire tv account selected but takes ages to actually connect, I can’t reselect it or do anything but wait. The remote will suddenly become unresponsive and after a long time then only will it try reconnecting, sometimes it gets stuck which means that when i try to rewind sometimes it keeps rewinding while i try to get it to reconnect. Sometimes the app works perfectly but majority of the time it’s such a pain to use, either fix it or at least make the remote a reasonable price ur CEO is rich enough already.
G*dDammit - Not responsive
Looses connection often, not very responsive or a good alternative to a physical remote
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@TomCase147 @peacockTV I do, but that's not how I want to consume my content. Comcast should have just released an Amazon Fire TV app and come to an agreement with Amazon. It's their loss.
Years of poor customer experience, putting themselves in danger of anti-trust actions, all of it just for the supremely unambitious goal of being able to hold something over Amazon when they do their boring Apple TV+ on Fire TV negotiations.
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