Amazon Fire TV App Reviews

Amazon Fire TV [Utilities] App Description & Overview

What is amazon fire tv app? The free Amazon Fire TV mobile app for iOS enhances your Fire TV experience with simple navigation, a keyboard for easy text entry (no more hunting and pecking), and quick access to your favorite apps and games.

It features:
• Voice search (not available in all countries)
• Simple navigation
• Playback controls
• Keyboard for simple text entry
• Quick access to your apps and games
• Fire TV Recast support


• Multicast-enabled router required
• Designed for simple navigation and playback control of Fire TV streaming media players
• For gameplay, use the remote included with your Fire TV or the optional Amazon Fire TV Game Controller

By using this app, you agree to Amazon’s Conditions of Use ( and Privacy Notice (

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Amazon Fire TV App Tips, Tricks, Cheats and Rules

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How to contact Amazon Fire TV (AMZN Mobile LLC)?
Find this site the customer service details of Amazon Fire TV. Besides contact details, the page also offers a brief overview of the digital toy company.

Amazon Fire TV Customer Service, Editor Notes:

Amazon Fire TV Version 2.1.241407 October 2022

- Bug fixes and performance improvements.

Amazon Fire TV Comments & Reviews 2023

- Awesome!!!

Ok so know that this isn’t a perfect 5 star rating because NOTHING is perfect. Take that into account and this app update is awesome. The old swipe feature had its place but this looks more like a real remote and that’s what we’re all used to. The app is easy to pair and comes in very handy because the remotes that come with the Fire Sticks are crap. We have 3 Fire Sticks in the house (2 HD and 1 4K) and only one remote still works. It’s the remote for the 4K Fire Stick and we decided to re-pair it with the bedroom tv. The “d-pad” on the app needs to be smaller, it should be at the bottom of the screen for people with smaller hands like my wife and there needs to be more options that would be on a basic remote (like a sleep button or volume control) but overall this update to the remote app is a HUGE step in the right direction. Adding the remote listening feature, which is available for the Roku remote app (we have two Rokus as well), would be awesome too.

- It’s very good, but needs improvement

This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me.

- Easy fix

I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.

- Excellent!!!

Just set up the app for my Fire TV remote and it’s awesome! Pairing the app to the Fire TV was seamless. The app itself works extremely well and I prefer to use it in place of the actual remote since it just feels easier to navigate through the Fire TV options using both hands on the phone instead of one when using the physical remote. Also, if a reconnection is needed when reopening the app it does so immediately. It's important to make sure your connected WiFi network remains the same on your phone as it is on the Fire TV WiFi connection. I suspect that poor WiFi connections and conflicting networks are the reasons why some have complained about their reconnections to the app either not working or taking too long. No problems here with that. The voice commands functionality works great too, just speak what you want to watch and you're set to go. Ability to turn the tv on or off by voice is very convenient too. More to explore. Well done!

- It’s not just me!

I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this.

- Worked fine Until 2/21 update

Thank lease fix this Fire TV Remote!! This app has always worked just as intended until the update about a week ago. Now, after I’ve had Fire TV on for a bit & it asks if I’m still watching but when I open the app my fire TV (usually only one device, mine) shows up as in the cloud and not on active wi-fi. I close the app out, re-open, select my device and it just shows “connecting” until it finally says “Cannot connect”. I even reset my phone, turn it off/back on, disconnect from wifi/reconnect but I’m unable to get back in my device to “continue watching because it shows in the cloud (not on wifi) while my other device shows on wifi as normal. So, it’s not an internet issue, as one device shows on network & one doesn’t and it’s not a loose Fire TV connection issue as all my fire devices are permanently attached to and behind the TV, on wall mounts without cords accessible or in the way of traffic & zip tied in place. This is an internal remote connectivity issue with the remote & the device. Please fix this as soon as possible.

- Only use if absolutely necessary

I’m not gonna sugarcoat it, this app isn’t good. Recently my remote stopped working so I’ve been using this app and not only does it take forever to connect (if it even does) it’s clunky and has varying sensitivity. Also at least for me if it disconnects which it did frequently while you have input a command it will continue to execute that command until it’s reconnected and stopped. This brings us to my story, as I input an exit command the app disconnected and the command was executed continuously which has the same effect as holding the button, and if you didn’t know holding the exit button begins a factory reset countdown. Now this would be fine with any half decent app as you have nice window of time to cancel the reset, but this app failed to connect to my TV before the timer hit zero and my Fire Stick factory reset. This app can come in handy if it’s a last resort, but it’s clear lack of polish really shown through for being both the cause of the initiation and the reason I couldn’t cancel this unwanted reset. The only thing this app is good for is convincing people to just buy another remote.

- Not great

My sweet little dog decided to take it upon herself for eat my remote to my fire stick. I thought no biggie I’ll just use this app. At first I had no issues, and it was great. Now I stay steadily annoyed with it. Starting with the minor annoyances, anytime I leave the app and come back in it takes a while to connect; which isn’t a big deal but is still annoying. More recently now, half the time I try to use the app it takes forever to load and then wants me to reconnect my tv with the app multiple times. Now I am having issues with the app even connecting at all. It will tell me to make sure my device is plugged in and all that, and you usually either have to wait while or start unplugging everything. Nothing is wrong with the device. It stays plugged in, and I’m tired of unplugging my WiFi, and unplugging the fire stick, and re-downloading the app, etc. Having read some other reviews it appears this has been an issue for some and it would be nice it would get resolved. First world problems, I know, but it’s still annoying.

- Great!!

I got my Fire TV Stick about 3 years ago and a few months later after that, the remote randomly stopped working, even after switching the batteries out. I even replaced the Fire TV Stick itself so now I have two lol.. my brother has one as well and introduced this app to me and ever since I’ve been using it. It works great for me personally. The only “issue” that, might I add, occurred once was when the tv would switch off the fire stick and go to the “no signal” screen indicating nothing was plugged in or connected, which was weird because it WAS plugged in. I’m not sure if it was the TV or the fire stick itself, but whenever it did switch back on the fire stick, it would go back to the no signal screen a few seconds later, and the app had trouble connecting. I don’t put the blame on the app itself tho… SO TO SUM IT ALL UP… 10/10 would recommend! :)

- Very Convenient/Easy to Use

My dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on.

- Remote does to frequently

The app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv

- This app is a NO ...

This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment). However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash. The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste. I suggest to do some modifications update/upgrade on this application

- Not a bad app, but not a great one either

To be honest this isn’t a bad app, the idea is great and it is very convenient and f you have lost the physical remote like me. However, the app tweaks a lot. Sometimes I have to leave my phone on the app for a period of time just to continue using the app for my fire stick but even then the app will disconnect from my tv and take a long period of time to reconnect and if I’m lucky it’ll reconnect quickly but on the other hand it’ll continue to connect then tell me it can’t or continue to say reconnecting. It is really frustrating because I can’t stop my show or change to the next, even with my fire stick being on, connected to wifi and currently playing a show the app can’t seem to find my device. I read other comments and reviews like mines just to find out everyone else has the same problem and have been having this issue for quite some time now. I hope in the future this will be fixed because it is rather irritating.

- Practically Unusable

In the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task. Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy.

- Works great until it doesn’t

I use this app because my plastic remote stopped working all of a sudden. It works fine, and I like that it has a keyboard feature so I can type more quickly than searching out individual letters. However, some of the features of the app remote don’t translate to certain fire stick apps, so it can be difficult to maneuver those apps with the slide screen on the remote app. And the app suddenly stops working with my tv and will not work for a day or two at a time before it magically works again. I will be using it to hit play on one show, and when I try to use the remote app a few minutes later it stops working. It shows that you’ve moved your finger on the selection pad, and it shows that the buttons have been pressed at the right time, but nothing changes on the tv screen itself. It’s quite frustrating when this happens, but when this app is great when it decides to work.

- Not the WORST

This app is useful when it needs to be. Like if the remote is across the room and I'm on my phone, it's super convenient that I don't need to stand to grab the remote when I have the same capabilities on my phone (so it's perfect for laziness) other than that, the app has connectivity issues. It takes a few tries before I can connect my phone to the firestick. I need to exit out of the app multiple times to reset it and hope it connects. Took me about 6 tries just now? Yesterday it connected instantly on the 1st try. Other days it's all over. Inconsistent. The only complaint I have other than the connectivity (which I can get over) is the fact that you can't control your TV volume. They should have a volume feature built into the app itself to allow manual control of the volume instead of using the TV's volume functionality. I used to use certain players that have volume adjustments built in so I know it's possible. Anyway, not a bad idea just executed poorly.

- Bad connection

I first discovered the app when a girl friend connected it to change what I was playing, I thought this could be handy! A few months after I got my fire stick the remote stopped working, I thought it was strange, changed the batteries but nothing. That’s when I really started using the app. It worked great at first but as days went on it would take a long time to find and connect to the fire stick. I tried my controller again which magically worked again. About a year later my dog chewed the controller so only the up and left button worked as well as the other so I couldn’t use it on the home screen since the down and right button didn’t work. Again same problem with the app, it can connect right away at times. Sometimes I have to try and connect 3-5 times meaning closing and opening the app. Other than getting connected the app works great! I like the keyboard feature which didn’t work for my iPhone 6s until the 11 generation update.

- App is awesome. But, there are glaring issues that need to be addressed.

Great app. I love being able to use my iPhone to type and search while surfing Netflix. The one issue I am having difficulty with is that, and this is strange, but, the r and s letters do not type out on screen. What I mean is if I type SEARCH into any field, this is what it looks like EACH because the S and R are not being in-putted on-screen. My phone works fine. It’s the app that won’t translate those letters. Fix this and I’ll change my review to a positive 5 stars. Also, I’m taking a star off because I’m sick and tired of this fragile app not allowing me to use my phone. Doesn’t happen every time, but enough times and of course at the most inopportune moments. My batteries in the remote died. Tried using my phone to navigate the options of the app. Huh. The fire stick isn’t showing up on the available fire stick options. Guess I’ll have to unplug it yet again. Seriously, that’s the ONLY WAY TO RECONNECT. It’s not my phone either. This issue reaches across multiple devices.

- Updates seem to be more of a problem

Over the years, this app has been less and less effective. As of this version, I constantly have my app opening with the UI, it’s responsive but it does not control any devices. I cannot exit out of the UI to select a fire device. When I close the app and open it again, it quickly shows the devices and opens the UI of the remote again. I also reset a FireTV, 3 or 4 generations ago, and I could not connect, even the plastic remotes had a difficult time. Thankfully one of them worked or I would have had a new paperweight. I bring this up because after the fire tv reset it, when it was turned off and the app was working, my device wasn’t available, after the reset and the device turned on, it showed in the app, couldnt connect to it though. Also could not setup any older type devices. Not sure how this app works but it needs a lot of work

- Good but needs improvement

I like this app this is pretty good. But there’s things that need to improve. For example, whenever my iPad which has the app turns off there will be like a reconnecting thing and it takes forever and sometimes when it turns off it will lose the fire stick. every time it turns off most of the time it loses the fire stick which gets annoying. my family has been using Firestick app for a long time as I have an experienced this type of problem until not too long ago. I gave it to three stars because of this problem. Some good things about it though is that it has very good sensory it has very good trolls to understand and I like how it has a keyboard you can type faster. If the people who made this app are taking the time to read thank you and I hope you guys have the time to shake this problem.

- iOS 13 update breaks Fire TV Recast setup flow

We recently moved to a new home and I needed to setup my Fire TV recast in a new location. I had all sorts of problems connecting from the Fire TV app on my phone (iPhone XS, iOS 13) so I assumed I needed to reset the Fire TV Recast and start from scratch - no big deal (I thought). After trying and failing to connect, then rebooting, reconnecting, etc. the ‘NEXT’ button kept freezing during setup within the iOS 13-compatible Fire TV app during the “connect to the device WiFi” step during setup. I tried and repeated this step for 30+ minutes before giving up. I then tried to set up the Recast using my wife’s phone which was still on iOS 12 (Fire TV app for iOS 12 on iPhone 7+), which worked immediately on the first try. [note: other than Fire TV Recast setup issue on iOS 13, the other features/functions worked after we set up the device from another phone]

- Please read this I need friends

It’s just doesn’t work like because just whenever I entered it it kicked me right out so that’s why I gave it a one star because it’s a piece of junk I mean it barely works honestly I’ve had a lot of problems with it in the past and it’s just not for me or you so please don’t download this app your life will be ruined forever and I meanEver so do not download this game if you do your life will be torn apart so please whatever you do choose a different app to control your fire stick TV or you might throw whatever you’re using it on I’ve done that like three times and can I tell you why because of the stupid app that’s why it’s really getting on my nerves oh that’s right it’s just destroyed my last nerve i’ve now just started deleting the app and re-download and honestly nothing is perfect i’m not giving it a five star or four star or three star or two star or one star I know it might show that I gave it one star but that means zero.

- How is this still not fixed???

Update: Seriously why hasn’t this app been updated and fixed??? It hasn’t worked on my phone for at least 2 weeks. It’s ridiculous!!!! Previous review: The app is useful and easy to navigate WHEN IT WORKS, which it only does about 50% of the time. The other 50% of the time, it will either be unable to connect to the fire stick OR it will connect/open and allow “buttons” to be tapped but does not control the tv at all. It’s extremely annoying and not fixable by closing & reopening nor uninstalling & reinstalling. It just randomly starts working again, sometimes after 2-3 days of not working at all. If it worked even 80% of the time I’d be happy...

- An option for desperate times

Our dog chewed up our fire stick remote twice now... both times, we were grateful we live in an age where we can control our TV via our phones. However, for some reason on my phone (iPhone 8, iOS 13), once the phone screen locks (like if it goes idle while we watch a show) it disconnects from the TV and the app seems to freeze or become unresponsive. I’ve tried closing the app completely and restarting it, but it doesn’t connect again until I download the app from the App Store and pair it with the TV again. Meanwhile, our firestick plays continuously with no way of stopping it while we try to get the app to work! It’s too bad this isn’t just a little better at maintaining its connection, otherwise it seems like a great option for controlling our TV, but at this point in time I would definitely only recommend this for desperate times since it is not at all reliable.

- Pretty good app

I usually don’t do reviews but here it goes… pretty good app overall the only downside is you can’t turn it up or down or turn the TV off and there’s about a one second delay to press any button and every time you go into the app it takes a second to reconnect but other than that it’s really easy to connect and pretty good app I enjoy using it because my dog chewed up my original remote and it’s a nice alternative the best part is you don’t have to pay I was looking for a wide for an app you don’t have to do a subscription and I finally found this one absolutely recommend for an alternative but not an all-time remote I have a feeling I’ll be using this for a while until I get a new remote

- Saved us!

I’m super thankful for this app because my 1 year old is in the stage of taking objects and hiding them and since he can’t speak, we are left to guess and search for things. Well this time, I’m convinced he threw our fire stick controller in the trash since we have looked everywhere for it and it is nowhere to be found. I panicked for a moment and decided to look up if there was even an app for my sort of problem and there was! Now, we don’t have to buy a controller. We can simply use our phone to control our fire stick. Also I like the idea of not having an actual remote because then my son would try to eat it and lose it again. Love this app and so thankful for it too.

- Horrible

Btw I think they’re changing the reviews so if this suddenly has 5 stars it wasn’t me! I’m noticing many negative reviews with 5 stars? Makes no sense. Connectivity is fickle. Some days it works and some days no. When it does work and actually connects the buttons constantly stick to on and continuously scrolls through the thread I’m going through it WORSE it continuously increases the volume when I’m trying to increase the volume and won’t respond to my attempts to decrease it, it just goes all the way up to 100 and then disconnects from the tv again!!! A NIGHTMARE. The only reason I’m using this is because the remote constantly stops working. Which is a common problem I see from the reviews. I’ve only had my fire tv two years but I’m giving it up and purchased a new LG due to the crappy remote and app. What’s the point of the tv if I can’t control it? It’s 2021 and I can’t even count on a single remote or app to work. Pathetic.

- Only use if desperate!

This App is great if your batteries on your physical remote go out or if you lose your remote. There are two main issues that I have with this App. The first one are connectivity to the actual fire stick. Sometimes the app doesn’t want to connect to the fire stick or there are issues while using the app. The second issue is the fact that the home button is right above the pause/play button and in order to get the pause/play you have to swipe up from the bottom of your device. The issue is the app automatically times out the pause and play button leaving the home button in the exact same place where you might have wanted to press pause/play. I’ve hit the home button many times thinking it was the pause/play button and it’s so frustrating to be watching a show and get completely kicked out to the home screen. Developers need to please fix that!

- Horrible

I have never writing a review but this was so bad that I had to. I don’t think I’m the only one but I got this app cause I lost my Toshiba fire stick remote, so I started searching for an app to help me with the problem. And I settled on this, I started using it and was working pretty well but after 2 or 3 days it wouldn’t work. So I kept trying a week later and it finally worked but for only one day. So what I figured out was this app for me even though I was connected to the same internet and everything as my tv is that every week for one single day it’ll work. So I would not really suggest this app if looking for a good one, so yeah this is not a good app. I hope this finds you well, goodbye.

- Basically unusable

I’ve had this app since my fire tv remote broke a few years ago. It used to be a really great app so I never bothered getting a new remote. Over the last few months there must have been an update or something bc now it bugs out like CRAZY. If I’m trying to scroll through movies, apps, etc or trying to FF or rewind it gets “stuck” as if it were a real button and just endlessly scrolls to the left or right until there’s nothing left to scroll through. It will skip through an entire movie and when you try to get back to the part you were at it gets stuck again and goes all the way back to the beginning. I get one maybe two good swipes or taps over and suddenly it’s shooting down the end of the list and I have to open and close the app at least twice before it works again. If it’s not doing that it’s because it just suddenly stopped registering touch in the middle of using it.

- only use if you have to

It gets annoying that every time you step off the app you have to completely exit the app and reopen it. It has never reconnected for me and sometimes it will freeze and I’ll have to either wait days or delete the app and re-download the app. It will sometimes it will show that I’m using the keypad but won’t show up on the TV. Some good things about it is the keyboard feature, it makes typing much faster when the remote chooses to work. Also it’s a good alternative to the plastic remote which can also sometimes stop working sometimes. I like that they tried with the Alexa feature and though it works sometimes normally it doesn’t.

- So so

I’ve owned this for more than a year but I find myself using the physical remote much more than this, due to the inconvenience of not having volume control or the on/off power button. I still need to have the physical remote next to me for certain maneuvers. Not worth it, too confusing to having to use 2 remotes. Other than that, the controls are pretty good, I prefer the touch pad for getting the job done faster, but many times it’s so fast, that it zooms through the entire screen, having you miss the target, you can’t control the speed either. From this point of view, the directional arrows pad takes you where you need to go, but in a slower pace…..your choice. Still, not having the power and volume control is a big let down for me.

- Loses Connection 24/7

Horrible. I own 6 Fire sticks and have purchased twice that over the years for friends, gifts, etc. If you lose the remote or it stops working (has happened to 2) this app comes in theory is great. When it works it’s awesome; very simple to use. However, it RARELY WORKS. At this point I don’t know if it’s the app or the version of my Firestick, but it CONSTANTLY loses connection. Usually I click the proper stick and it just never connects, but recently the app itself has connected to the remote and then just timed out. It’ll kick me out, I’ll go back into it and the screen follows my touch, but never translates it to the receiver. I tried to give in and just buy a replacement remote, but $30 for a REMOTE is psychotic. They want consumers to buy more Fire TVs so they make them the same price as a replacement remote. Pathetic that you would rather inflate your numbers in Fire TV sales than sell a replacement remote at a reasonable price.

- fire stick remote review

been using this app for a couple of years now I first have issues with the keyboard not working one day, I was like OK that’s not a big deal. annoying right now my mute button does not work at all anymore does nothing and now I got I’m starting to see some bugs and some bugs with the connection and the app freezing when connecting sometimes I tried reinstalling the app after uninstalling it to see if that would fix it did not help. It’s annoying. I’m sorry to see that these issues now I’ve been using it for years as I said, and I loved it and I had no problems for this so it gets a three star from me because it’s still sort of usable if you guys can fix the bugs with an update I would appreciate it.

- Works as a backup, but doesn’t match the physical remote

I had to download this because my dog chewed up the original physical remote that came with the Fire TV. I was excited to learn that there was an app version, although once I started using it I was pretty disappointed at the overall usability and performance. My biggest complaint is that it is CONSTANTLY losing connection to the Fire Stick and most of the time I have to close and reopen the app several times in order for it to reconnect. I like that the main navigation arrows are nice and big, but as soon as you slide up the pause/rewind/fast forward controls, the down arrow becomes too small and you end up pushing buttons you didn’t mean to. If you’re like me and you end up breaking or losing your original remote, then this app works in a pinch, but otherwise I’d recommend sticking to the physical remote.

- Good initially, but overall disappointing.

When I first got it, this was so much easier to navigate through my firestick. Before getting this app, my issue always was me needing to pause whatever I was watching and not able to because I couldn’t find my remote. I got this for my iPad and iPhone and it was great. But two nights ago, something completely random happened and now all of a sudden the app won’t connect to my fire stick, the Sign In button doesn’t work, most buttons on the app won’t work initially either. I deleted the app and redownloaded it and nothing changed. I checked with my firestick tv, my echo, my WiFi/internet and everything was fine, it all came back to this app. I’m really not sure what happened but it’s a pretty annoying let down to say the least.

- Buy A New Remote

To put it simply, the app has a loading issue. Even on a strong, stable connection, it can take quite awhile to connect your phone to your tv. Why does it take awhile? Simply because it doesn’t work. It will say “Reconnecting” while nothing happens. And you just have to roll the dice and keep trying to reconnect while it keeps failing. I’ve never written a review before but wow, this needs to be fixed. It completely invalidates the convenience this app should bring by allowing you to use your phone as a remote. I’ve read through other reviews and some share the same problem. The creators should be aware, but they do nothing to fix it. The app works, but it’s not worth it in the long run. Use the app while you wait for your new remote to ship, assuming you’ve lost it.

- Freezing a lot lately

This is my go to app now that I don’t have an actual remote for my tv. I’ve been using this app for what has to be about 2 years and these last few weeks I’ve given up on tv altogether because the app is tripping. I’ll be connected, get to scroll or click a few times then it’s disconnected. Reconnect, put in PIN number from tv, make 2 more swipes, and it’s disconnected again. 1 tap to the left = 3 to this remote, speeding past what I want to click on, try to turn the sound up a bit and it’ll go to max and I have to either wait until it reconnects or get up and turn it down from the tv, it’s just alot of playing and glitching with this app now. I don’t have the patience for this, I’ll just turn my tv off

- It’s good but I think it could be a little better

I lost my physic remote, so I found this app and installed it. But as I was checking out the app, I realized that you can’t turn of the tv from the remote which is really annoying. And another thing I realized is that you can’t change the volume from the remote which is also annoying because each time we sit down, we have to get back up turn the lights and change the volume. But other than that the app is amazing and it is really helpful. But I found out that when u load onto the app, it connects to my tv and it turns the tv on. But it doesn’t turn the tv off. Other than those, I think the app is really useful and it never has glitched for me before.

- The app would be great if it was reliable.

UPDATE: They fixed the bugs and the app worked for a few weeks FLAWLESSLY. Now, the app has stopped working completely. I cannot connect to my fire stick since the latest Apple update. It’ll connect briefly and then disconnect within seconds. Now I can’t get into the controls at all. The app works as it’s supposed to once it FINALLY gets connected... after about 10 tries. God forbid you have to use your phone for anything else because it’ll take 10 more tries to reconnect after leaving the app. I accidentally washed my original remote and rely on the mobile remote for control. Honestly if I can, I just leave the app open and drain my phone battery just in case I need to pause what I’m watching ... because it’ll take 10 mins to reconnect if I don’t. I hope they fix this.

- Use to be my favorite

So, it would appear at least here that my review cannot be read? Is this because the low star rating? I use to love this stick. The remotes go out now(I’m using my phone as a remote now) and the info changes weekly and it’s not as easy to use every time. That’s irritating, also, the stick I’ve had since day one is obsolete and although I have newer ones, I have to get rid of this one because it’s doesn’t work as well and all the info I’ve saved and stored saving movies and shows etc over the years is just gone. What a waste of time and energy!!! This whole thing is just a waste of time. It’s constantly deleting my stuff, it’s irritating! This use to be my favorite. I’m looking into another stick unfortunately. I’ve heard Riki is better.

- Terrible

Extremely terrible app. Literally TRASH. It’s so buggy it’s sad. You can pause on something for one second and the whole app crashes. You can just leave the all for half a second and it crashes. Then, occasionally, regardless of anything the app will crash and take at the least 15 minutes to reconnect. It’s never a problem on the phone’s end it’s the app. Constantly have to switch between devices to not have that problem but even then that’s useless. Sometimes it bugs out and basically hyper click thru things as though you’re holding down the button….but you only pressed once. The app basically has all control over any applications is being used since once the app bugs out the application being used will bug out too

- Only works 50% of the time

I’m not one to write reviews but the app is so bad I have to. Whenever the app is able to connect to my tv, it is a fine app. It might be a delay from when you press a button from when the tv responds but it is tolerable. HOWEVER, randomly it will say “connecting” and I’m unable to do anything. I close the app and restart it and it’ll still say the same thing. I’ve been trying to connect for HOURS and it still says connecting. I know it is not a WiFi issue because I’m not having problems with anything else. Apple TV’s app doesn’t do this “connecting” for more than a second. It’s been an ongoing problem with this app and honestly you’re better off just getting a new remote. I hope they will actually fix these bugs cause this is ridiculous. It’s been at least 3 months with this issue.

- Not reliable and hardly ever works

I downloaded this app because I lost my remote thinking my problems will be solved but its making it very difficult to connect for instance you can’t use this app with out connecting to WiFi which is no issue since it’s on my phone but you also cannot connect the firestick either unless it’s connected to the same WiFi on your phone but in order to do that it requires you to have to be able to access the settings so that can select the WiFi network you need to connect to which you cannot this is extremely horrible and I wish the developers fix this issues now I have to order a new one just cause %50 of the time It either is having connecting issues or the firestick loses the WiFi connection which requires me to go back through the entire process I wish I could give it zero stars .... PLEASE FIX THIS ISSUE

- Terrible

This gets a 0 star review because constantly I have to close all my others apps for this one to even work properly half the time. I’ve always made sure both the remote and my tv are on the same network. This app never wants to reconnect to my tv and I’m always opening and closing it to try and get to connect to my tv. When it does eventually work I’ve noticed sense the update Alexa is broken she won’t work with my tv anymore like she used to. When I do manage to get it to work after what seems like an eternity yes it does work minus Alexa being wonky that’s why it gets at least 0 star from me and not a 1 star If they would fix the Alexa bug and improve the connection a bit I would gladly give it a higher rating but until I see better improvements I have to stick where I’m at. DO NOT GET WORST APP POSSIBLE.

- Bad Remote or Not - This App is Perfect!

Thought the batteries went dead in our Fire TV remote we’d only had a couple months, replaced the batteries, troubleshooted, contacted support, tried everything under the sun to no avail. Discovered this app and was back in business! It’s actually easier to use than the remote because it has a keyboard so saves a lot of time when searching for something, and I love how you can swipe up to fast forward 10 minutes, or swipe right to FF 10 seconds - it’s been SO much better than using the FF button that takes wayyy too long to buffer through everything. Thank you, thank you, thank you!!

- Works Better Than Actual Firestick!😃

Accidentally carried my firestick to work. So upon returning home with no contoller, I decided to download this app. Now I find myself using the app more than the stick. I’ve found it to be more responsive than the stick. As of lately, I’ve been experiencing a lag in operation when using the actual firestick. Until now I was thinking it was a software issue or the batteries getting weak. Especially, since I have a very early model firestick plus it was a refurb on top of that. This app, however, works very smoothly. Everything runs like new. I am very happy I found it.

- App stops responding

I’ve had this app for awhile now & up until recently, it worked reasonably well w/ only minor issues. Around 2 weeks ago, the app would just randomly stop responding. I’d be in the middle of choosing something to watch & it would just stop. I’d have to close it out & reopen it. Even then I’d only have about 10-15 seconds before it would quit again. I found that deleting & reinstalling the app fixes the issue...temporarily. I usually have to delete & reinstall the app at least once a day, if not more. I’ve been searching for another Firestick remote app for my phone & as soon as I find one that actually works, I’ll be deleting this one for good. The only reason I gave it 2 stars instead of 1 is b/c when it does work, I love it. Unfortunately, the work/doesn’t work ratio isn’t waaaaay off.

- DK Thomson, Abbeville, SC

I am tremendously happy with Firestick and this led to me purchasing multiple units to suit our habits . I do have one concern however, the television watched daily by one or both of us is hindered by the control unit , which was found to be faulty and is no longer serviceable. Nothing my wife tried in her quest to return it to service worked. We’ve not had this particular unit very long at all, only a few , or less than six months. We are retired and in or Seventies, without young children and this is the first control unit in memory to stop working. I feel there should be some leniency allowed in such cases and will appreciate any assistance given.

- Why did you change it?? Was working perfectly!

That’s what I hesitate updating some Apps, the original version worked flawless and I did not upgrade for several months when the new update came out, I figured I’d give them some time to work out the bugs, but no, every since I updated this app it does not connect to the firestick unless I uninstall and install again. It may work for a few clicks before I it freeze and I have to do it again. It’s useless now! The buttons react when you press them like it’s going to follow the command but nothing happens, go back to the old version, of his was the best remote I found.

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- Great app and very intuitive

Love this app. Works brilliantly on my FireTV stick. Tried a few others that were useless or tried to charge after luring you in. This app is clean and easy to use - use on my iPhone X and works like a dream . Highly recommend.

- Missing feature

Love the app but missing a volume option

- Select button

Works well but the select button could be improved to be more like physical remote. For example a long press should have the same result as real remote.

- Love this app

Works flawlessly for me. I’m surprised how people are complaining. The most convenient control form me is the ability to type on my phone instead of the remote supplied.

- 4.9 out of 5

Absolutely perfect, as soon as i can/ can figure out how to change the volume 5/5 Perfect

- Works ok but resets every upgrade

Every upgrade from the App Store causes all saved devices to need the pin entering again and it forgets all preferences like the swipe action option instead of the directional pad. Frustrating as hell.

- Power button missing on the app remote

I would have given 5 star if Power button on the app remote is available. Hopefully they will include to the next upgrade.


Don’t listen to these jerks this app is AMAZING and it is a life saver when you can’t find the control. Just get the app and you won’t regret it The makers of this app are unbelievable so give yourself a pat on the back! PLEASE don’t shut down the app!!!! My last words for this app is... AMAZING GREAT OUTSTANDING GOOD AMAZEBALLS SUPURB GLORIOUS I LOVE THIS APPPPPPPPPPPPPPPPPPPPPPPPP!!!!!!! Thank you for reading Ps. I don’t know how any one can get through this review it’s horrible 🤷‍♀️

- Works great

App works perfectly to control my fire tv. Also Easy to use.

- Comfy

So comfy when you can’t locate the remote.

- Could be better...

App seems to work ok. Love to see volume controls added so no need to grab the tv remote for that. Would also be great for sound to be sent to AirPods via our iPhones and have access to manage volume.

- Apple Watch Support?

Great app, but would love to see Apple Watch App equivalent (just with key controls even). That would make it 5 stars!

- Missing volume features

There is no volume or mute controls on the remote app

- Perfect thank you

Works great. New puppy chewed up remove. App works great

- Fire Tv

One of best app remote. It will give 5star if they will add volume control option in it.

- Awful App

This app used to work but now it is awful. Always not connecting to Fire TV even though it says it is connected.

- Perfect

It lags at times but the scripting,coding and main idea of the is sooo is so smart. And cool

- Why does this exist?

App kinda works. Voice control doesn’t work at all. What’s the point of this app besides controlling your tv with your? That function was good like 8 years ago.

- Keyboard no longer working

Use to rely on this function. Option is there but keeps reverting back to main screen.

- Sound control and mute control stopped

Sound control stopped working. Reset remote. Can’t get past sound control set up. Fire stick no longer working.

- Fire TV app

Love love love this app. Works so well

- Does not work

Disappointed that the App does not work. Although the fire TV is discovered, it fails to connect on the same WiFi network. Re-installing the app also does not help.

- No volume feature

It’s a simple function just add the volume function

- Bad

How can one make such a bad app? Voice thing is bad. It keeps disconnecting and won’t connect back.

- was good until update

was working great until recent app update now disconnects and i have to reset either fire tv or phone for it to work if i switch out and go to another app ie instagram or fb when going back to firetv app stops working

- Remote

Excellent app Love love love

- Please fix keyboard

Keyboard is not popping out whenever I want to type. Please fix it!

- Doesn’t work with new iOS

Can’t get the app to work with latest iOS

- Hate it

It’s so bad so many glitches

- What is it for?

I don’t know how to use this or what it is for!

- No fire tv 4k

Where is the fire tv stick 4K for australia?

- Works Great

Works a treat with Amazon Firestick 4K. The keyboard and mouse gestures are a real time saver. Great free app. Thanks

- Poor user experience. Amazon need to fix those issues.

App doesn’t stay connected. It sometimes take multiple attempts to be able to connect to a synced Firestick. I expect app to be immediately ready use when launched every time. Copy and paste only work if Firestick on-screen keyboard is opened before you open keyboard in app else paste option doesn’t show. Copy / paste options should always be available regardless of order of opening screens. When will amazon fix those issues?

- Hope y have a poo day

U suck can’t get in!!!

- Amazon fire tv app

Works well on 1st generation direct stick from iPhone 6s pro

- Now requires sign-in to detect Fire TV, can’t connect anyway

The app now mandates that you sign into the Amazon account associated with your Fire TV to start using the remote functionality. Even after you’ve complied, though, you probably won’t have much luck establishing a connection. In fact, I haven’t been able to successfully use the app since they updated it.

- Can’t log in with 2FA

Impossible to login on my iPhoneX with google Authenticator. Every time I flip between the apps to paste the code in, this app logs me out and I have to enter in my username and password again.

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- No option for volume

I wonder why the app doesn’t have the option for increasing decreasing volume...for which one has to find the remote to do it ! It’s Annoying

- Still can’t login

I’ve not been able to log in since iOS 12.

- 50/50

Please update it and stop the app from being unusable half the time with the screen being unresponsive. I’m using an up to date iPhoneX.

- Turn it up!

If only there was a volume control!!!!!

- It’s good except

Normally I like it but now it’s not recognizing my fire stick

- Please do something about this

Very often the app becomes unresponsive and won’t connect to your fire stick and you will have to uninstall and reinstall it sometimes twice before it works again.

- Horrible

You always have to wait and sometimes wait 30minutes

- This app is amazing

Works like a champ

- If I could rate 0, I would.

Not very responsive, works slow with tv

- Constantly looses connectivity

Always disconnects

- Not connecting on new iPad Pro

in desperate need of a Fix!!

- Télécommande fragile

J’aime bien l’app. J’aurais aimé que la télécommande physique dure plus qu’un mois.

- Disconnects periodically.

Disconnects out of the blue here and there for a hour or more at a time.

- Good Idea, App needs work

It’s a nice feature for when you lose a remote, but it glitches and freezes so frequently. I often have to open and close this app upwards of 5 times for it to actually reconnect.

- Big improvement

The last update has made this remote functional, previously there was connection issues for me.

- Issues

It keeps locking up. Then resetting a taking me out of the app.

- Connection is absolutely horrible on it

It’s alright when it’s connected but good luck trying to connect your app to the fire stick. Takes me like 40 tries of exiting out the app and going back in before I can even get a stable connection

- Disappointment

Constantly freezes and disconnects, don’t waste your time

- App is unstable, lazy design

Keeps losing connection Keeps resetting connection, requiring you to input a code frequently which stops you're media from playing and makes you have to do a chore. Volume buttons should be able to adjust device volume Remote should present media playback controls in a lock screen widget

- Great but needs improvement

It works and since my 1 year old played hide and seek with the original remote it is a lifesaver. My issue with it is twofold. First, connection seems to be spotty or wont connect unless i reboot the app. Second, i have to be super fast as it goes dead within 5 seconds. At which point I switch to another app then back to it. When i return to it, it refreshes and i have 5 seconds for a frenzied attrmpt to get my show.

- Not staying Connected

As soon as we close and clear the application, it won’t stay connected to the TV. It will show the name but won’t work. I need to re-pair my TV everytime I use this App.

- Was great - now it’s horrible!

I don’t know what they have done, but the last couple of weeks I cannot get this to work properly. We have been using it for months without an issue. Now it either works or it just says connecting … and then doesn’t do anything but continue to say that. So frustrating.

- stuck on rapid scroll

Can’t get it to stop scrolling through home screens on the tv…

- Fails to connect

Since the update, I have not been able to connect to the tv and use the app as a remote. It keeps saying “Connecting…” but never does anything else.

- Horrible

Constantly says “connecting” but it never freaking does !!!!!

- Garbage

When phone turns off the movie stops

- Terrible

rarely connects to the tv, and when it does it ALWAYS disconnects and I can never get it to reconnect

- Reconnect

Keep reconnecting every couple of seconds

- volume

would be a lot better with volume control. average remote

- Bad

Not working properly

- Doesn’t detect the Firestick majority of the time

One can connect to fire device on this app from either the device details saved in the cloud or if it is in the local network. Doesn’t matter if you reinstall the app or reads the fire device, this app hardly ever detects the device on the network. Every time you start the app after it detects, the app crashes and then just shows the fire device based on the cloud data. And then it it prefers to say that it can’t connect to the device and times out. I could’ve been because of an issue with the device but then I have multiple fire devices and this app has an issue with all of them. Sad.

- Does not work on Prime video app!

Every time I try to click on Prime Video it freezes doesn’t work for the entire day and night!

- it lags

horrible app, it does not synch with the firetv properly, it keeps loading for minutes - and I’m only using the app because the actual remote also doesnt work, the battery is drained within 3 hours and stops working

- Please fix

This app is always needing to be deleted and reinstalled to work. Please fix. It’s great otherwise.

- Love it

We have toddlers that hide the remote!!!so having it on my phone is awesome

- Getting ridiculous

This app is ridiculous. It’s constantly saying that it can’t find the firestick. Un-installing and installing don’t work. So frustrating.

- moving by itself

i tap the arrows once but it moves the screen all over the place by itself

- Low quality app

I love the idea of this app, but half the time it doesn’t work. I have to re-pair it to the firetv stick every day if not multiple times a day, it’s slow and laggy, takes forever to reconnect and when it does half of it won’t work. It’s just really crappy quality.

- Works well but

Works well, but would’ve like volume buttons. Seriously, how youre supposed to control volume…? If the devs read this, please implement this feature.

- barely works half the time

messes up the tv and makes it so god damn slow, cant rewind or fast forward bc it'll boot you out, horrible app and crappy layout

- .

It keep reconnecting and can be long before I have access to my tv

- mooner


- Connection Drops

Have to reinstall each day in order to pair with my TV. Otherwise it just keeps trying to reconnect with no success.

- Glitchy

I have yo constantly close out the app and turn off my TV to reset it

- Keeps disconnecting

The apps keeps disconnecting from the firestick. I have to close the entire app and usually takes a few minutes to reconnect. I have no idea how to stop it. Not sure if anyone else experiences this but it’s really frustrating.

- It’s ok

It works when it wants too. Sometimes it won’t load the remote for hours, I’ve tried deleting and re-downloading, signing out & back in. Nothing seems to work correctly. It could definitely use an update.

- helpful!

my sister lost my remote 7 months ago and this is all i’ve had since! sometimes it has trouble connecting but it’s fine! i completely recommend and this is the best thing since sliced bread😂

- Remote

Cant control the volume..

- Barely works

This app basically never works.

- Most frustrating app ever built

Press ONE button then ‘reconnecting’ for 3 minutes or sometimes not at all. Want to throw my phone at the wall. Who programmed this horrible app and how did it pass quality control?

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Amazon Fire TV 2.1.2414 Screenshots & Images

Amazon Fire TV iphone, ipad, apple watch and apple tv screenshot images, pictures.

Amazon Fire TV iphone images
Amazon Fire TV iphone images
Amazon Fire TV iphone images
Amazon Fire TV iphone images

Amazon Fire TV (Version 2.1.2414) Install & Download

The applications Amazon Fire TV was published in the category Utilities on 2014-12-23 and was developed by AMZN Mobile LLC [Developer ID: 297606954]. This application file size is 84.82 MB. Amazon Fire TV - Utilities app posted on 2022-10-07 current version is 2.1.2414 and works well on IOS 11.0 and high versions. Google Play ID: