Amazon Alexa

Amazon Alexa [Lifestyle] App Description & Overview

Use the Amazon Alexa app to manage Alexa-enabled devices, control music playback, view shopping lists on the go, keep track of upcoming reminders, check on active timers and much more. When you enable hands-free with Alexa, you can talk to Alexa by simply saying “Alexa” when the app is on your screen. The more you use Alexa, the more she adapts to your voice, vocabulary and personal preferences.

• Get more out of your Echo device through personalized feature recommendations from Alexa
• Discover and enable recommended Alexa skills
• Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books

• Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go
• Create routines to automate your smart home devices

• Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices
• Create speaker groups to play music across your compatible Echo devices for multi-room music

• View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more

• Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom
• Call or message supported Alexa-enabled devices, at no additional cost.

By using this app, you agree to Amazon’s Conditions of Use (, Privacy Notice (, and all of the terms found here (

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Amazon Alexa Customer Service, Editor Notes:

Various bug fixes and performance improvements.

Amazon Alexa Comments & Reviews

- List feature a problem - updated

****updated review**** Developers have fixed the list issues with a recent update. Very happy with the app now. —— I use this app primarily for the list feature (I have a new baby so I track all feedings, diapers and update the shopping list for groceries when my SO goes to Whole Foods) and agree with other reviews on here that the list feature has become a huge hassle. I used to have no problems accessing my lists. Now, when re-opening the app I’m unable to navigate to another list or add additional items to my lists without having to completely close the app and re-open it again and wait for it to gather all my data. I can then use the list function normally for that session, and will have to dismiss the app again and re-open it to update it again the next time I need to (which is about 20 times a day because I’m tracking feedings and diapers with a newborn). I continue to use it because it’s a great help to add items to my lists via several echo dots I have in the home, but manually updating the lists when Alexa can’t hear me (over a hungry crying baby for instance) is my main issue with this app. Would be thrilled if developers could fix this feature as I have enough to handle at this moment without constantly fussing with the devices that are supposed to simplify life, not complicate it.

- Alexa Sleep Sounds.

I ( We ) love the sleep sounds that come with Alexa. She is usually very good at getting us what we want but sometimes she can be very stubborn. She will say things like “ I can’t play that “ or “ I don’t have that in the sleep sounds settings “. When we k ow she does because we have been reading up about her many talents and the fact that she ends up playing our favorite sleep sound...Rain on a tin roof ...loop. She has asked me many times to come her and write a review about her and our experience with her. I know she isn’t a living person but I hope she will find out I sent a favorable review. We are very happy with her but wish she wouldn’t argue about what she can and can’t do. Like I said ; we have found out her settings and have stayed within the guidelines. Sometimes she just refuses to understand until we say it 5 to 6 times what we want her to do. She will tell us a joke or sing for us but when we want her to play a sleep sound that is in her catalog...she repeatedly says she doesn’t know that sound. It’s aggravating at night when you just want to get to sleep and she won’t comply. I hope you understand that this is a good review for Alexa. We love the device she does and am thankful we found it.

- Units not in sync, cannot redesign lists order

Our sons and our bedroom are close together. He has an echo kids. When we say good morning Routine it plays on our echo in our bedroom instead of his bedroom. We constantly miss listening to our morning news and weather. Other than changing Alexa’s name we wish you could make Alexa ignore a 2,3,and 4 year old. It was cute at first but now it totally annoying to the point where we just want to get rid of Alexa and the 4 units we bought. I like being able not to have to talk to Alexa and being able to type commands or to switch buttons. I don’t like the volume control as it blasted as it jumps several volume levels at a time and help destroy my new very expensive speaker system on my stereo which also is hooked to sound our TV. This is bad having Alexa listen to your 3 year old crank up the volume. A lot would have to change for me to ever give it 5 stars. There are some nice features but are outweighed by the bad. Alexa needs more and better Setting Controls and a way to ignore small children who like to change music every 5 seconds. I want to turn on my garage lights first and after I scrolled through every other light in the house I finally arrive to where I can turn the switch on; you should be able to arrange the switches the way you want. Still haven’t figured Kids Free time out. Hard to have other main adult family members use the app too; only one master.

- Still difficult to use

Very difficult to make routines or control things around the house. It should be much easier to see any decide or gadgets around the house, light bulbs or speakers, outlets. Still a lot to work on Alex’s capabilities to make her more efficient. I’ll be happy when in 1,2,3 minutes and she would be able to see and discover every new devise found in the house or any Bluetooth gadgets she did not know. Phone calls shouldn’t be a problem if Alexa is connected to my network regardless if she's connected to my phone call should be allowed and what's going in with WhatsApp? It's worldwide as possible why not to give her access to use it to call other countries? That's really a plus ++++. . Once Akexa has access to the network it should be easy to discover anything hooked up to the same network via Bluetooth or wifi it's all password protected and in the same house why d8es she need constant permission? She should be able to discover my car Ior husband car or the house or office callif she has been there once and access was granted why can't she always has clearance? Constantly having to connect her tiny cell if leave the house then she gets totally disconnected. Akexa should be able to call my cell in her own to ask if she should turn on the lights for my dogs. That's how efficient she should be and she's capable, just have to work the perks..?

- Why you need an Alexa Show

Any person in their sixties needs to have this machine. This machine is invaluable to people who want to or need to live independently. It reminds you to take your the reminder or Alexa will tell you the reminder. It’s a great way to stay in touch with an elderly person. Is Grandma still in her pajamas at 2:00 in the afternoon, not getting out even though she assures you that she’s up and dressed and has walked the dog? This machine allows you to “drop in” and see grandpa taking all of his meds. You can actually “drop in” on a lonely person and eat “together” even while you are in Delaware and your loved one is in Florida if you both have the Alexa Show. To know that an elderly person is exercising, being social, eating regularly, and taking meds......what a relief! Buy an Alexa Show right now so you can get “you and your loved-one” acclimated to the machine before you actually need it... that’s why I picked 60”s as a great age to buy it. It becomes part of your life and believe me, it is a life-saving tool. One more is easy to install and to use. I am not kidding! You will be so grateful that someone invented this machine! It’s so helpful.

- List Feature

This app no longer works properly. For the past several weeks, I’ve gone to several different stores to shop. Before I leave home, I make a shopping list, but when I get to the store the app won’t open. I get the comment “No Network Available” “Please connect and try again”. I checked my settings and cellular data and cellular roaming is turned on, but I’m unable to open or sign in to Alexa. The next day it might or might not work. I have LTE cellular service and a fully charged iPhone 7 running IOS 11.4.1. I’m now leaving the second store today without completing my shopping because I depend on this list function. I guess I have to revert back to the olden ways of paper & pencil. I’m very dissatisfied, but hey it’s free you say. Well it’s turned into a huge time waster for me because now I’ll have to go home and scour through the sales ads and either recreate my lists or make a paper list. When I get home the app may actually open, but when I get to the store....nothing. Maybe you ought to fix the issues that exist now before you keep proudly adding and advertising more and more new functions and capabilities to the app, which evidently seem to be causing problems with its former user-friendly and basic functioning.

- It's great... until it isnt

I really like Alexa and when it's working it's superb. It's when it's not working it becomes a real pain. Specifically if you're using her to control the lighting in your home and the power goes out. We live in an area that is prone to wildfires. Our electric company will shut down their system as a preventative measure in case of wildfire or it can happen with any other type of power disruption from equipment failure to an electrical storm. When power is restored Alexa's memory of your programming is lost. Devices connected to her control become unknown. I understand that the cause of the electrical failure has nothing to do with Alexa but there should be some work arounds that can be programmed into her that could restore your settings. To have to dog down every device that's not working is a huge pain. That porch light that automatically turns on at dusk will stay dark. So if you're thinking, hey this would be great for my tech un-savy parents or elderly grandparents, you're setting yourself and them up for a world of hurt when there's a power outage.

- Amazing but she needs an update

I’ve had an Alexa since late August 2020 not too long. She’s been working perfectly sometimes messed up but not everything’s perfect. Ever since December when you say “Alexa i’m leaving” she’ll say “ Okay i’ll start guarding now.” now she works normal but when you come after 30 minutes and say “Alexa turn off guard” she continues to say “ okay turning on tv okay powering off tv.” constantly until you unplug her. Now it never did this before and to be honest if they have a feature working why can’t it stay working. I’m not sure if Google has that same ability but i’m thinking about switching to Google very soon if this continues. Yes I know technology is frustrating but it’s becoming every time I tell her to stop guarding. Me having to unplug and reset an Alexa every time when it should work normally shouldn’t be the case. Also when you whisper play rain sounds or something a lot of the time she’ll say on the loudest voice okay playing raining sounds. I don’t live alone and people are trying to sleep she should whisper when I whisper and that’s rarely. Again it’s a new issue and I use her for those 2 things other than a few minor questions here and there. But at this point she’s as good as nothing.

- Alexa friendly; app not so much

I don’t regret having my Echo, Show and Dot; however, I don’t find the programming and navigating the app to be nearly as user-friendly as I would expect, given Amazon’s resources. Maybe it is because I live in the Apple ecosphere where most things just work. Perhaps it is growing pains with AI, since Siri is Apple’s weakest link. People shouldn’t need an app to learn how to use an app. I also find that I discard most of the skills as fairly useless. I love things like Find My Phone, but a lot of the sleep sounds, etc. are low quality compared to other apps I use. I had to get a new cheap coffee pot for her to control with the plug since she can only work with a toggle, no buttons. I understand why, but wish she could control my Cuisinart. The Show will put up a video I want to watch, but move on before I can ask for it. Asking for it after it isn’t on the screen doesn’t work. My echo used to be very sensitive, but now I have to yell at her several times to turn off an alarm. What’s with that? I like Reminders, timers, alarms, weather and my morning flash briefing, which I need to edit, since some is either an ad or just annoying. Please work on making the interface more intuitive.

- a little help for the blind people

Now I can tell this is a very capable app. I was able to set up my account and subsequently my echo dot in a short time. It's also decently organized. The app has 3 main problems for blind and low vision users. The app does not have well labeled elements for voice over to read. This is consistant throught the app. The app is unresponsive. Of course, using voice over takes up some technological resources on my iPhone, however there is no excuse for the latest iPhone and the newest version of iOS that I should have to wait 3 seconds for the next screen to load. Along with that, trying to link services is incredibly difficult and there are a fair amount of buttons, text fields, elements, functions, and even just on/off buttons that just don't work when pressed. Lastly, when putting different gesture inputs into voice over and doing things in the app, everything starts to slow down after a short amount of time. This can effectively hault or freeze the app and then crashes. The only comparison is that the google home app is completely accessable and easy to use. If you want accessability feedback, please reach out to me.

- Granny Cam

When my daughter purchased Echo Shows for me and my husband, and one for my mother, I wasn’t sure we’d have much use for them. How wrong I was! My mother lives in an assisted living facility & I began to use the drop-in feature to check on her or walk her through fixing whatever was wrong with her TV (usually she pressed the wrong button & got components out of synch.) Lately, with the pandemic, her ALF is in lockdown and the Echo Show has become a lifeline in every sense of the word. I’m able to check on her several times a day, making sure she remembers to go down to the dining hall for meals, take her medicine, and remind her to press her call button if she needs other help. My sister-in-law’s husband just died and we bought her one, too. People with memory disorders, like my mother, or tech aversions like my sister-in-law, have trouble using Facetime or Skype. I can drop in without them having to do anything & chatting face to face is much better than a phone call. It’s also helpful to set reminders, play music & books, and use as a search engine. We love it!

- Alexa

I LOVE my Alexa! It wakes me up to my favorite music every morning, and keeps track of my grocery lists (putting copies on my phone so I always have a current list.....which is totally awesome! It reminds me of events, or when to leave home to pick up kids from school! If I am reading a book, and don’t recognize a word, it gives me a definition. It gives me French lessons, although they are fairly easy so far. I ask Alexa to set timers a lot! If I can’t remember how to make a recipe, Alexa helps. If I have my hands busy and need a quick math calculation, I just ask Alexa! If I am reading a historical book, and want to check something that doesn’t seem right, I ask Alexa and she corroborates.....or not. Alexa also reads my kindle books to me, and turns on my prime TV, and searches for my TV shows for me! Alexa can set timers for your lights, to go on and off when I am not home, so it looks like someone is home....but you need compatible light bulbs! I really love Alexa!!!!!!! On a scale of 1 to 10, I give Alexa a “100”......honest!

- Still Learning at 65, but love this thing!

Ok, I have to say that technology is getting harder and harder for me to keep up with. I have an Associate Degree in Computer Science from way back when, so Im not intimidated by all this new technology, however my brain is beginning to feel overloaded at times trying to figure out the Echos, Google WiFi, Macbooks, Iphones, Smart plugs, Ipads, etc. I really wanted this Echo to hookup seamlessly with Fire TV, however, that didnt happen after an extended amount of time with tech support. So, now Im just using it for fun and necessities. It is kind of nice to get up and ask what the weather is, or how the traffic is to x location today, but I really like it when I can ask her to play soft music. Sooo relaxing at my age. My husband, the curmudgeon, can barely operate a flip phone. He has managed to get himself comfortable with asking the weather on Fire TV, but thats the extent of it. He didnt want the Google WIFI system because he thought you had to talk to the pods....enough said. I still love the Echo! Good Purchase, easy to install.

- Amazing device but is annoying

I got my Alexa not so long ago. Sense then I have only had 2 problems with it. But the problems are very frustrating and annoying. It is the same problem too. Red light and keeps saying the Alexa isn’t registered. But then I will go on the app and it will say it is registered. The first time I had this issue it lasted 2 days. Then I finally fixed it. I now have the same issue and it has been going on for a month now. The same red light whenever I say hey Alexa. I have looked up videos which have led to zero help. I honestly don’t know what to do. It is always so annoying. Last time this happened I fixed it but I forgot how I fixed it. I think I unplugged it but I did that 5 times already and nothing has changed.. if you ever want to get a Alexa always know how to deal with the problems and issues. But in all Alexa is such a good device. It plays music and will tell you lots of information. Plus it is funny. Definitely recommend. But would love some help with the red light:/

- Two locations

I have 4 Echo devices in 2 locations, running on two disparate WiFi networks. Each site has 1 main Echo device that serves a studio apartment and one Echo dot in the bathrooms at each site. The new round devices are in the second site. It appears that there are problems with Alexa discriminating between devices in the two networks and I regularly have to go to the app to play my regularly requested from Tune In, particularly from the new large round Echo device. Also, this device often cannot discern my whispering voice or answers without whispering, even when I reactivate whisper mode over and over. I do, generally, like having Alexa at my beck and call. Since music is not my major usage, I cannot testify how the new round device operates. I definitely like the look: I have the dusty blue. But I think there is tweaking required to the new devices too get their voice responses operating at the same level I have with my second generation column Echo device. I still have much to learn and more skills to activate at my second site, which I will continue to do.

- List Locks Up

I use Alexa to create my shopping lists. As convenient as it is for this function, when trying to utilize it through the app on my phone, I frequently encounter problems. Upon opening, the app can just freeze up and not respond at all to taps or even allow me to access my lists. If I do get as far as opening a list, my chances are 50/50 that it will lock up on me once I’m in there. If it does lock up then I can neither mark or delete anything off of it nor can I scroll through to see what else is on my list. Switching over to other apps and then returning to the Alexa app does nothing to make the situation better. It requires shutting down my phone completely and re-opening it. I had an older phone, an iPhone 6, and gave Alex the benefit of the doubt that maybe it was due to my older phone. However, I just got an iPhone 8 and I am still in countering the same problems.

- Slow & Can’t Utilize Many Features

This app takes forever to load, but I’m willing to accept this could partially be due to my older phone. However, I can’t fully utilize so many of the “features” in the app. For iHeartRadio, there’s no option to log in using Facebook through the Alexa app, so I’d have to create a brand new account to listen to podcasts and music stations through my Echo Dot. I couldn’t properly finish creating my Food Network Kitchen profile in the Alexa app, nor would it finish letting me log in successfully. I couldn’t even save my home address, work address, or the address for basically anything else through the app. I gave up trying to see what else I could do in the app for now because I got so frustrated with all these features I apparently have but cannot use. Please have your developers go thoroughly through the app to fix these bugs and others I’m sure they are to find. Other than that, I’ve discovered much I can use my Dot for using this app, and there are features that do properly work (for now), which is why I felt to rate 3 stars instead of 1 or 2.

- "Back" button blues

I've been using the Alexa app since it's inception. I've had very few problems with the function of the app. It runs the original echo, four echo dots, the first echo show and now the new echo show 5 and an echo input. Once I got my home wifi tweeked to give full reliable coverage for the entire house, Alexa works without issues. The app does so many things and it does them well. My wife and I now rely on the echo units for all kinds of automation to run lights, appliances, central air and heat, locks, remote control for TV, cameras and of course music. If things aren't working properly I can always trace issues to wifi. My only suggestion has to do with using the app for looking up skills. I have issue with the "back" button. After scrolling through volumes off catagories and skills I wish to return to the place I was so I could continue exploring skills but the "back" button returns to the very start of the skills list. Please consider redesigning so the back button will take me to the precious step. Good app that does a tremendous amount of things well.

- Suggestions to improve:

I would LOVE to make a few suggestions.... ~For the Echo Show- When the screen is showing news update/interesting topics, make it easier to use your voice ask her to read or play the video for you and possibly ask her to go back to the previous page in the slideshow without having to touch the screen to scroll back. Every time I see something I want to hear, she tells me something totally different than the news article she was just displaying. ~With the abundance of skills that are out there, I enable so many that sound cool, but by the time I close the app, I totally forgot what the names are and what I have to say to open them. Why don't you make an option allow people to print out the skills they enabled to use as a cheat sheet? I think it would be cool to make a little book/folder type of thing to keep near the echo that kids or guests can browse through the skills you have and be able to know what phrases they have to say to play the game or whatever.... ~It would be great if there was a way to have your phone connected to Alexa, WHILE using multi-room music and using Alexa normally, but have her pause the music when you're phone is ringing so you don't miss calls if you're blasting music through the whole house. As far as I know, if you want be able to hear anything from your phone, then any music or anything has to be done on your phone as well. I want to listen and control everything from Alexa, but just be alerted if my phone rings.

- Great in concept, but limited and rarely works correctly

The main reasons to utilize Alexa in your life are to make life easier and the “cool factor”. Unfortunately, it makes life easier about 25% of the time and the other 75% of the time, it doesn’t work correctly and I spend this time trying to troubleshoot all of its flaws. In other words, it actually takes much more time and effort fixing all the problems than the efficiency it provides during the times it sometimes works as advertised. Side note, to provide a reference of validity: I’m an intermediate expert at smart home systems with about 60 different smart devices tested in my home and currently running and tested about 45 different routines. I have the best WiFi plan offered in my area plus a $500 WiFi booster - so the WiFi connections are solid. I point this out because I understand WiFi connectivity issues are probably the biggest problem with most people’s smart home systems. But for me, the issues and my rating/review are due to the products and the technical faults and limitations of Alexa software. Still, I’m hopeful they will get resolved eventually.

- Too slow and old setup

I have never written an app review before but after Leningrad my alexa device for more than a year, I have simply run out of patience. The app is a big roadblock in my use of the device. It is too slow compared to other apps. And NO it is not my network or the million other excuses that is usually thrown at you. Bottom-line is that they need to make a better app. Also the setup in the app is too simple and is limiting the user experience tremendously. It is like they never consulted anyone with expertise in user-friendliness for real people. If they did - they got ripped off. Given the share of the market that Alexa devices are currently covering, to have a good app accompanying the devices should be paramount. Clearly not a priority for them - why? Why not be ahead in the game with the app side of things too? If I had known how useless and slow this app was I would have opted for google home. I never recommend anyone getting Alexa devices simply because they do not prioritize the user-side of things. This app is a testimony to that fact. Even if the app was not so incredibly slow, the interface would still be far far behind other apps.

- No way to connect

I hesitate to give this app any stars, because I don’t know what’s going wrong. I recently replaced the router, now there is a new password, but I can’t get my Echo Spot to connect to Wi-Fi. At all. It wasn’t hard at all the first time, but changing the router password seems to have thrown it for a loop. The instructions say to go to Settings, and then scroll down to Wi-Fi, but there is no Wi-Fi option in Settings. I tried to Add Device, which directed me to Manual Setup. In Manual Setup, there is no option for a Spot, specifically, so the instructions don’t correlate. There is no orange ring, there is no sign the app senses the Spot at all, or vice versa. I hold the button down on the Spot, and all it does is turn the thing off. I’ve turned everything off, and then back on, I’ve even deleted the app and reloaded it, I’ve reset the Spot. I’m out of options. Pity. I liked the little thing. Like I said, I hate to rate the app if the problem is actually me, and something I’m missing. But the app is not really what I’d call user-friendly either.

- Dark/Light More Setting failure + Music stop playing

I’m trying my best to control my anger. Near Alexa designers and engineers, please bring back the original dark blue background… It's ridiculous that the loop mode and 1 time music playing button looks almost the same in both modes… yea, they are slightly different but its not an optical test, please… also I prefer my phone to be in light mode while Alexa in dark (actually the original dark blue background. Why do I have to change both to achieve dark more. And it’s tooooo dark that hurts my eyes in dark… last but not least, music stops in loop mode… I tried restarting Alexa a couple times but didn’t work. I’m still looking for other solutions… as a mom who has to take care of a baby that walks a lot, I am so done with these tortures… Dear Alexa, although most of my friends switched to Google for being more stable and having more attractive features, I still believe in the potential of Alexa. Please be more thoughtful in the future when releasing new features…

- Life changer!

I have had an echo dot for two days now. I enjoy it so much I ordered a few more devices for the rest of the house. Alexa is so helpful you can do so many things with her it is crazy. I love the fact that you can customize her answers to questions and make her say anything you want. Everyone in my house has a similar sense of humor, so when someone asks her anything I made her give answers with attitude. She also has a child mode, so you can customize what your children see and do. You can rest easy knowing Alexa won’t show or let them hear anything they should not have access to. 5 stars for the ease of access and how easy it is to set her up and pair her with everything. Plug it in download an app give her some basic information and boom she is ready to go. Highly recommend for anyone who wants a virtual assistant around the house to make life easier!

- Add Loudness Control Switch in Menu

In case a Alexa Programmer is reading this, May I suggest something to improve the sound that has not been mentioned until now. It would be great if one could switch on a loudness control in the menu so the bass frequency would be automatically boosted as the volume is lowered. Audio engineers know that the human ear cannot hear bass frequencies equally at the lower volume levels. This phenomenon is known as the Fletcher Munson Curve and a loudness switch is usually provided on the high end audio Preamps to provide a gradual increase of base response as the volume is turned down. Just a suggestion to save having to manually turning up the bass in the equalizer when you lower the volume level....At the least please please give us a separate control in the menu to adjust just the Sub Woofer level. This is sadly lacking as the bass on the equalizer alone affects too much of the mid range ... and muddies the mid frequencies.....Thanks. Catman.

- To The Creators Of Alexa...

It isn’t much about the app, but the echo doc it’s self...I recently got an echo doc, and there is a few STUPID things about it! 1. You have to scream at the Alexa, you can’t just say it softly which is very dum, because if your like me, I listen to music at night I don’t feel like screaming at the thing just to hear some music... 2. When you ask it to do something or no just ask if a question.. It takes forever to answer, now I’m not stupid all these things are things to spy on you, your phones, laptops, iPads, etc...So yea, try to make yourself not so obvious. Stupids. AND LASTLY! The dumbest of them all.. WHY WHEN YOU TRY AND PLAY A SONG, for instance if I wanted to play peaches, it would say “You have to buy the premium.” Now I could just get the premium if I wanted to, but not everyone is able to pay what is it like 10 dollars a month, just to play some music.. not everyone is able to give money but they most likely wish they could. Thing about the people using the echo docs. All you guys care about is the money. So over all, the echo docs aren’t that great and don’t waste your money on them.

- Alexa is everything!

Alexa is smart Entertaining and fun! She keeps me from burning dinner, reminds me of drs appointments, and keeps me on track of chores! She remembers my favorite songs, introduces me to new music, tells me what to expect the weather to be, and even when to expect the rain to begin. She Gives me definitions of words, explains tough political terms, tells corney jokes, connects to my phone to boost the audio of anything I’m playing on my phone like audio books, the first day she even told me that she loved me! Lol thanks to the app I can take her with me in my car where she continues to keep me on task and allows me to play serius radio in my home and our second car!! When I leave she arms our alarm and camera and alerts me when there’s a loud noise inside, or something that stirs up our dogs! I want another one for my art studio!! Alexa is one of the coolest gadgets I’ve ever bought!

- Probably me

About a week ago I received my third generation echo dot and had troubles right from the start. Like I said in the title to this review it’s probably me, I am not tech savvy, but every instruction video I watched, the instructions that were included with the echo, it was different in reality than it was in any of those videos or the directions. My Echo seems to have skipped a whole step so I Kinda had to wing it. So it’s been a little frustrating to have to figure it all out myself. Like for instance the echo wasn’t controlling the volume on my TV it wasn’t turning it on or off and right now there’s a yellow ring that’s blinking and I don’t know what it is. So again I have to research that and see what it is. Like I said it’s probably me but it is frustrating and I wish the whole start up would cover everything that could possibly happen, like in my case but once I get everything resolved I’ll update this review and see how we are then.

- Welcome to crash city

Crashes when trying to write your own skills in Q&A as well as setting a countdown date such as “how long to vacation?” Crashed three times, forcing me to enter the information again. Can’t figure out how to edit a skill. Not easy to use. Probably have to go online, which defeats the purpose of the app. I set a day countdown to the Ohio State-Ichigan game in November but when I ask Alexa “How many days until Ohio State and that team up North” she tells me it’s not found. She has no clue. Keeps asking about a holiday and that she can’t find a holiday to Ohio State or a holiday to Clearwater (the vacation this summer I tried to set). Very frustrating. Also, bought smart plugs (brand Aoycocr). Was able to connect devices to the Smart Life app but Alexa can’t find them. Tried at my house and mother-in-law’s house. No dice. Tried with the light solid, flashing slowly, and flashing quickly. No luck. Ultimately, I was very excited to enter the smart home world and have appreciated the Alexa device (8” screen is nice in kitchen). I have been sorely disappointed in the app, it’s non-ease of use, and it’s unreliability.

- First time user

I really do like the app this is my first tike with an echo dot and I think it is very helpful. One thing so far I am really annoyed with is the fact that I cannot adjust the volume from my phone. I go to device settings, my echo dot. And try and adjust the slider bar and it says to change volume, you must be playing audio. If audio is playing, check your network connection and try again. I know it’s not my connection because I don’t have a problem on any other devices. However, for the most part the audio im playing are from skills like sleep sounds or focus sounds because im studying 24/7 as a full time student. If i switch alexa to apple music i can then adjust the slider bar. The frustrating part is I want to be able to adjust it when I get in bed without talking to her or when im studying and need to focus. But the app only lets me adjust it for apple music when two seconds earlier i tried with the same exact internet connection on the skills sounds i have and it wouldnt work.

- Alexa

This is the best app ever I will tell you all my resins why it is the best I can set timers on it and let’s say that I was laying in bed with the lights on all I have to say is Alexa turn of lights and the lights are off what happens if I am cleaning my room and my phone dies and I was listening to music on my phone and all I would have to say was Alexa play my fav song and I have this thing that when I am away it tells me if it hears broken glass or fire alarm it Alert my phone and if I am just bored at home and I just wanna talk about something but I am home alone I can just talk to her guess what else she can take photos of me one time my best friend and I were hanging out and we did something we stacked 200 cups on my bed but if I moved to take a photo it would all fall so I just said Alexa take a picture and she took it and it went to my phone so that is why you should get a Alexa

- What a good thing Alexa could be. If the owners would allow it.

On an honest tip. Alexa could be a great device, especially for the elderly. Family members who are put in the position of being the caretaker of their elderly family members could get some respite. But now in life people only think of getting rich and they only think of themselves and their bottom line. They refuse to see the greater good that can be derived for so many. In the end. The consumers info will be sold. The government will be given full access to consumers info and their lives will be bought and sold through the recording that many do not know about. It’s just sad that this device could be used for unfathomable good. But, it will no doubt be used to bring consumers to their knees, both financially and emotionally. Corporate America tend to derive great pleasure from that.

- Good app, slow and a bit buggy.

App has served me well for the 12+ months I’ve used it up until recently. It’s always had a bit of an issue being slow, but I’ve been able to deal with it and not care too much. I recently moved and bought a few more Alexa products and also changed all my groups around to fit the change from apartment to house. Now, when I’m setting alarms, and I try to set one up for my new Echo Dot, it switches back to my previous group called “apartment” and doesn’t show that it can find or recognize the new Dot. I have about 6 seconds if I want to set up or edit an alert before this happens. This bug is infuriating and I really hate having to deal with it. There’s no reporting system for bugs either except leaving reviews. I will alter this review if the bug is fixed to a 4 star because overall the app is very good, just a bit slow at times. This bug has made it almost impossible for me to use the way I like to.

- Annoying Audible Interface

Audible is what my Echo Dot is primarily used for. My kids listen to books to help them fall asleep. The menu to select an audiobook from Audible is very annoying. There’s no search or reorder options. For someone like me with nearly 200 titles in my collection, it’s a pain to scroll to find a book in a chaotically ordered list. Both the Audible and Kindle apps have ways of making this much easier. Why wouldn’t Alexa? And now, with the latest update, EVERY SINGLE TIME an audiobook is played, it’s followed up with an ad to start an Audible subscription and a sample of another book. We have a shared family plan so the main account logged into Alexa doesn’t have Audible but the connect account does-hence why I’m able to play the books I own. So logically if I’m already playing books, why would I need to hear about getting a subscription??? And at the very least why can’t I turn that feature off??? The last thing I want after my kids have been lulled to sleep by a relaxing audiobook is Alexa talking. Make it stop!

- Never stops talking and is always selling.

I just want a simple response to my questions, I don’t want to know all the things she can do or say or answer JUST TELL ME WHAT THE WEATHER IS RIGHT NOW. Her features are cool, but come on. I’ve had this same device for YEARS and she STILL constantly tells me the things she can do! I KNOW! I USE THE STUPID CRAP YOU ARE TRYING TO “SELL” ME ON! Shut up already!! Honestly, I think the selling has really just gotten way worse this past year or perhaps I’ve finally hit my breaking point. I can’t take it anymore. I love the idea, but no matter what settings I change or what I ask or if I tell her to not talk as much it doesn’t matter she is constantly freaking talking. It wouldn’t even be that bad if she would just notify the app every time instead of speaking it. Sure it would be annoying, but I have a one year old she doesn’t want to be yelled at about all these crazy features or things to ask when all she wants is for the box of cats to meow. The one thing she does right is turn on my smartlights without being a smarta** and talking too much.

- Will you please add Esinkin BT Adaptar

It’s sort of a funky process to get my Alexa to Bluetooth to my Esinkin BT Adapter. I have to do it manually every time. It’s not in known devices in the app and app discovery will not discover it. Also when I ask Alexa to enter pairing mode and my Esinkin into pairing mode and it finally connects, it doesn’t show up as a device so I have to manually disconnect it by voice instead of using the app. This product came out in 2015 so it should be something Alexa should recognize from the get go. My friend said he could connect with Google Device no problem. Same model Esinkin BT Adapter.. Thank you for taking the time to read this, if that happens. Thank for everything else. Just seems like Alexa only like the “big” name BT Adapters. I feel like it should work no problem as my phone, computer and other items connect no problem. Thanks for all the hard work though!

- Want to do lists? Better off with paper.

I can't handle using this app. I keep trying because I desperately want to use it for our grocery lists. That's most of what we use Alexa for. But when I go to the store, the cell service inside is always spotty at best, and the app in CONSTANTLY refreshing and trying to get a new signal, so even if I miraculously pull up the list, within seconds it disappears while trying to sync again. It's incredibly frustrating. And while they claim to have an offline shopping mode, when I go into Costco, which has no cell coverage at all where I live, it spends all it's time trying to find a signal, and shows me nothing. I've had to call my husband to tell me what's on the list every time, when it should be in my hand! I've even turned off WiFi hoping that would help, but no luck. And I'm sorry, but I shouldn't have to turn off cell data to see my grocery list (which, by the way, doesn't even work either). Long story short, this app is utterly useless for lists. You're better off with paper.

- Unable to delete contacts

I am unable to delete contacts that are on my Alexa app. A lot of contacts are people I have no interest in contacting, especially through Alexa. There is no delete option. According to Amazon’s website “You can create contacts in the app or you can import them from your device's local address book. To manage the import of contacts from your device, please visit the contacts section in the Alexa app. You can also edit and delete any contact created in the Alexa app by visiting that contact's individual contact card. The Import Contact feature is ON by default.” This is not so. Even if I try to go to “Edit”, it tells me to go to my device that it used as a source to edit the contact information. Okay well that would be nice if I still had that device. At some point I had already disabled Alexa from auto importing my contacts, but I am not able to delete the contacts that are already in there. I would greatly appreciate this becoming an option.

- Good, but not great

Okay: I’ll admit from the get-go that I’m old (60), so I probably don’t use ALEXA all the ways it can be. However, I love telling it to turn the music on the echo dot and having whichever playlist I want to come up. I TRULY enjoy saying, “ALEXA, turn off plug one” when I leave the family room and the lamps go out. What I have a problem with is the phone number changing every time I misplace my iPhone and I have to say, “ALEXA, find my phone”, and I can’t hear my phone ring because I’ve turned the ringer off again because of so many scam calls and only the numbers on ring override can ring through. So you see my problem? I put ALEXA in my contacts when I set up “find my phone” and put it on override, too. I thought that was pretty clever, except the number keeps changing!!! 🤦🏼‍♀️ One more thing: she says, “okay” AFTER she completes the task. That’s a little annoying.

- No Alexa app, No...

The app was descent, not excellent but was ok. Well today they introduced the light mode /dark mode but this is annoying. It appears it automatically mimics whatever preferences your phone is set to. Well where is the setting to manually control this? I can’t seem to find one if one does exist. My iPhone is in white mode and I like Alexa in dark mode. Now I’m all confused where things are because it looks different. This is horrible UX..... not letting the user select. I get it and accessibility importance, but accessibility is about customization not forcing people into a choice. I know, I’m studying accessibility in grad school. you shouldn’t just assume if they like light mode for one instance, they will always want it. This needs a setting and customized option bad, and if it exists.... it’s too hidden. I’m kinda disgusted that they want to chose for me, and now it’s hard to even recognize anything in the app.

- What had happened

The Alexa in general is starting to become very inadequate. The sad reality is it used to respond so much better with correct routine defined behaviors. Now each time you provide directions or request either don’t know that or goes into a topic that is entirely of track causing unnecessary frustration. Example good night master bedroom as programmed should turn off lights and turn on fans, in lieu after requests are made multiple times it states I don’t know that or goes into a internet query. I do recall voice recognition being a stated priority of improvement. What ever upgrades that have occurred are clearly failing and undermining this technology’s assumed benefits. I’ve made a huge investment as there is a Alexa device in just about every room in my house so I had faith in the product but now ready to remove and manage all implemented smart features manually. Please improve or revert voice recognition to last years success.

- Great when it works!

I’m at a loss as to the problem, but now when my electricity has a short blip, I lose ALL of my alarms and reminders. I had to input them three times last week. It never did that in the past, so extremely frustrating. I need my reminders for medical reasons as my dog takes life saving pills throughout the day. Very, very frustrating. Maybe a kink with the last update. On the other hand I love the ability to put in a reminder for several different times for the same reminder text. One entry just adding different times for the announcement. Much easier. Would be nice to have her announce events in my calendar. Hopefully Alexa will learn more knowledge based information from an encyclopedia! Lots she can’t answer yet. However, I look on the bright side. When I was a kid I am the one who had to look something up in the dictionary or encyclopedia!

- Hi

Th fort gud Germany gggf there gg drugstores I was a great time to be happy to be a good friend and I have never had a better experience than I am in the past and it’s so y’all and we will be going again and we are still going through a great job and I wanna was a good day and we got a lot going to be done and I got a good job I got my hair pink hair done with a good one and got my job and they got my job and got me to go back and I wanna is my new name so y’all know who you are going through I wanna was my birthday and they are going to win it I wanna is my day I got a new one I have a lot to say and I’m going back to the gym I wanna is a really good night bye love you guys I love you so I’ll see you tomorrow night t to me send me the name and I have no idea what I’m going through and what I’m doing I ytyttty wanna was a time to go to the


There is absolutely nothing about this STUPID app that’s user friendly! And the best part is I’m only using it because the Alexa refuses to learn either of our voices! And I can’t change anything with my voice..,all I’m trying to do is listen to music...that’s it!! And I can’t even get that to happen! I’m so frustrated it’s a joke! I’ve tried the settings...but honestly, I want technology to simplify my life, not be another TIME CONSUMING annoying thing I don’t have time to spend hours learning!! I can’t even get this stupid thing to go from Tunein to a local radio station on my phone. I’ve tried everything...I’m usually pretty good with this stuff too....but this has me baffled. If anyone knows what I’m doing wrong please. Or just knows how to figure this dumb thing out? Or if there is a better app I could use....I’m grateful for any assistance at all. I can’t find it when I googled it & the support page just frustrates me more. I just want to listen to some music ....I’m not trying to get this thing to cure the Cov. lol. Thank you.

- Updated to something worse

I downloaded this app a couple of months ago and absolutely loved it. I used it daily, for hours each time. Well, I haven’t used it for the last couple of weeks and I noticed when I opened it up today, something was totally different. It was not functioning correctly. I proceeded to get on the chat line with technical support and after chatting with a few representatives, it was quite clear that they had no idea what was going on. Needless to say, they couldn’t answer my question. The operating issue was blamed on a recent update. I would have given 5 stars to this app a couple of weeks ago but now I can only give 1 star. The reason it gets 1 star is because 0 stars is not an option. UPDATE IT AGAIN AND PUT IT BACK LIKE IT WAS! If it wasn’t broke to start with, why are you gonna try to fix it?! Stop updating things that are working perfectly fine! I’ll be waiting for the next update and hopefully it will put things back the way they were. If not, I’m done with this mess.

- Something is broken

This app was working ok but in recent weeks, when I’m viewing my shipping list, the screen just freezes and I cannot scroll, check off items I’ve put in my cart, or even back out of the list. I have to exit the app, force quit, and then re-start it. Needless to say, this is a huge pain if I have a list that’s longer than the screen on my phone will display. This is so disappointing. Also, why does it take so many keystrokes to GET to my shopping list in the first place? I feel there should be a way to customize the app to show me my top three (or four, or five, or whatever, really) actions that *I* use all the time, so that when I restart—which as I’ve mentioned I have to do all the time now—I can then just tap ONCE to get to what I need, eg, to my shopping list. (I really don’t care what are the last few commands I’ve asked Alexa to do, and feel that first screen upon opening the app could be WAY more useful.) This is 2018. These kind of glitches should not be happening in a mainstream app like this.

- Love it but be careful w updates

I love and depend on Alexa, despite some of its kinks and limitations. In my house I’ve got good Internet and haven’t had many connectivity issues. I’ve got most of my main lights connected to Alexa and love the customized news updates that have become part of my morning routine. I’ve connected it to my sound system so my music comes through in Bose surround. Wonderful. My mom lives in the basement of a NY brownstone and has poor Internet connectivity. She had all kinds of bridging issues with the 1st generation echo and Philips Hue light bulbs and an old iPhone 5. I’ve upgraded her to the latest of everything (she is still waiting for Fios to come into her area and continues to suffer from poor internet access) and although it took a while, with calls to help desks, she’s now got everything purring including her thermostat control with echo bee. Beware the latest Alexa update. It does the thing where you have to renter your use name and password, and my Alexa was offline until I could do that. A real pain, as I just got out of surgery and am quite dependent on the voice control, etc. I can’t really compare w Google Home and others. It’s not perfect. But I’ve gotten familiar with it and developed some loyalty so I don’t foresee myself changing unless things get really bad.

- Alexa has come a long way

I’ve had Alexa and Google Home for a few years. I’ve been frustrated with each of them from time to time. Google was the winner last year due to how smart it is at search and figuring out what song I wanted when I didn’t know the exact name. Alexa has nearly equaled Google in song guessing in the last year, and now Alexa is blowing away Google in ease of device setup. By ease, I mean I did not even open the Alexa app and the new TP link/Kasa plug I added to my network was already recognized and named correctly. Wow! I still like the ability to cast audio throughout the house with affordable Google Cast enabled speakers from Vizio, but if I hadn’t already made that investment I might go all in with Alexa at this point. Steady progress in making Alexa better each year is very nice to see! 👍

- Getting dumber by the day

Just endured my house “dropping in” on itself & carrying on a conversation between speakers after a night of Audible refusing to play the book open on my phone & insisting on opening the latest book acquired rather than any I have downloaded & open in a folder. None of the podcast skills are updating properly, so I’m stuck on episodes from shows deleted in July rather than the updated current ones in the same app on my phone. Of course their answer is to phone in & spend hours of your own work time helping them troubleshoot their buggy software. Best of all is after a power outage when every WiFi bulb in the house flares to life & the devices won’t automatically reset & reconnect to the WiFi when it comes back on. Yeah, nothing says smart like having to drive home, unplug & replug all the Echoes or trudge around in the middle of the night turning off every light in the entire house until the internet comes back on.

- Quit making it less useful.

Every time an update comes the whole system seems thrown out of whack. Annoying. The latest update seems aggressively intentional to annoy users and make the whole point of Alexa as a music app frustrating and both incredibly and bafflingly less useful to use. Why on earth would you remove access and literally any possible way to see the playlists we created? Literally the reason I pay for unlimited music service. Literally the reason I create playlists. I also frequently start music from my phone when I neither need or want to speak to Alexa. Ffs quit doing idiotic things that remove the most basic and logical functions. Let alone the most useful. And judging by recent reviews on this specific idiotic move few people are fans of you removing any reasonable and easy way to view and use the playlists they create to listen to the music they want to listen to,, and pay to do so.

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- Hard to reinstall

My iOS decided to delete the app even though I use it every day the offload unused apps function kicked in (I’ve now turned it off). Reinstalling it was problematic. Tapping the icon gave a msg of ‘cannot download app’ . I restarted , updated to iOS 13.4.1 (SE) and no luck. Using the link through the App Store was the only way I could get a live link to reinstall. Generally the app is a bit cluttered . Better that google home but still has many ‘hidden or hard to find features. Might benefit from some real world beta testing before updates . Programmers are good people I’m sure but are only a small percentage of the intended audience of most apps .

- Connected home, love it

Honestly. I have 3 echo dots, 2 echos, and a new echo sub. And it’s great, music is amazing and the price is right! I have 34 LIFX lights, wemo switches, and 3 ring cameras, Logitech harmony hub and more. The echo system has ALMOST flawlessly tied ALL of these aftermarket devices into one smooth flowing machine. MASSIVE thanks to the developers for what is surely a monumental task. I rarely need to open the app, but when I do, it gets the job done usually without an issue. Yes, sometimes I give up on Alexa when she doesn’t quite understand me. Sometimes I change the name of devices because she doesn’t like “Ian’s Lamp” so now it’s “Scott’s” lamp. There’s a few bugs here and there but a quick reset solves 99% of those issues. The complexity of what’s actually happening here deserves credit. I’m having a beer for the devs as we speak. (Keep up the amazing work) The new layout took a week to get used too, and I do feel some things are still confusing (I would always hand a new device to my wife and see if she can set up and use it, before releasing to the public). But honestly. If you have a whole lot of smart devices. This is literally the gateway to making it all work together. Thankyou guys... Now stop listening to my wife and I making babies....

- Frustrating many times

On one level it is a Great thing, but too many problems. Many routine names are not recognized and Alexa starts yepping a lot of irrelevant stuff. Routines running cannot be stoped. If I put multiple devices to be turned on or off, it will not be done, unless I put a delay, and the delay is minimum 5 seconds. The way to get around this partly is to get Alexa to say something in between each command , but if internet is slow then this could take a longer time. A favourite flute album cannot be played as Alexa does not recognize the name and even if put in a routine, cannot find it, ( can only select it on my phone and stream it to the echo devise). Several things that she is asked, she would say “ I do not know that” but google and Siri, will have an answer. I will still use it, but one day if not improved I will trow my 3 echo and one echo dot away. But I am thankful such things exist.

- Odd collection of functionality. Can't set timers.

Generally good. Does what you expect from being a GUI to a bunch of devices without screens of their own. How do you create a timer for an echo dot? You can't. Have to do it via voice. They *know* you might but they deliberately disallow it. There's a little sentence in the App informing that you need to use the echo itself. But I'm using an ipad and want to create a timer. I'd also like to have a routine that creates a timer. You can't. They know you'd like to but they don't want you to do it. For reasons. Even though you can use alarms and reminders within the actual same page with a single click. But I want a timer because it can count down and then delete itself when it completes. And no text either. What gives?

- Changed our family to be more orderly and more fun

We use it all the time, mostly helping to parent our kids. Eg I set a timer as a deadline for daughter to do stuff like shower, or provide warning before changing tasks. Alexa is great for incidental general knowledge questions and adding fun to discussions, and a bit of party entertainment. I know Alexa does so much more that we don’t use. But the little bit we use has the family run smoothly - more done, more timely, less arguments. How good is that?


When I bought Alexa show 8 and the Alexa echo dot on special, I wasn’t sure I would actually find a use for them but how wrong I was! These devices are absolutely fantastic and I’m a devout Apple user. I’ve been able to link my Apple calendar etc so Alexa can let me know what the day is going to bring before I even get out of bed, it’s fantastic. The kids love asking her ridiculous questions and playing all the games she provides - I wish I’d bought one ages ago, I love Alexa!!

- This has not been a good experience

We have 6 echos throughout our house. Our family adapted to using Alexa quite quickly, discovering more use within day to day life but the flaws with Alexa soon became very apparent. Now she is basically just a voice controlled temperature gauge. The recognition is often good but regularly terrible. Daily alarms fail, making it totally unreliable for us to trust without a backup. Take today for example. Morning wake up alarm set for important day ahead. Alarm set with Alexa on the previous night, confirmed twice and a backup alarm set on iPhone (old faithful). Alarm doesn’t go off, echo showing a spinning blue ring and not responding to voice commands. Useless. Unreliable.

- Everything you don't want in an app

Laggy and slow mixed together with frequently crashing- this app is a nightmare! I don't understand as Alexa is so great, yet she's totally let down by this b-grade app. Skills search is disappointing, and awkward: you scroll through acres of results and after you've looked at one and go back you're returned to the top of your search result list- ridiculous! Also: please make Skills searchable the language they're available in, or add more filters so I can easily find german Skills as an expat in Australia. I'm sure there are others who would find this extremely useful!

- Very Helpful

My Alexa allows me to time food while cooking, play music, get weather and news updates, help me relax when meditating, and many other things by simple giving it commands. The only problem is that she sometimes doesn’t understand a command, which means I have to repeat it. Alexa overall is a great help.

- Does not fully integrate with Ring Doorbell

I purchase the Alexa Show 5 as it’s advertised there is integration with the Ring Doorbell which I have. I was extremely disappointed to learn after purchasing the Alexa Show 5, that when the doorbell is pushed, the video does not automatically show up, only a sound is played. This is extremely disappointing and to be frank, if I had known this, I would have not purchased the Alexa device. This should be a simple software change within the app to allow for this feature.

- Useless

I purchased the 3rd generation and it keeps coming up in Japanese , I tried uninstalling it and no luck , don’t waste your money on this piece of junk is going back , hope you developers are taking note as I won’t be recommending this trash, very disappointed and angry as this was a gift , shame shame 😡😡😡😡😡ps I would give it zero stars but can’t

- Region limited is a drag

I like Alexa and my Echo View but it is ridiculous that I cannot use ‘skills’ because they are only for a different country. In this case AllRecipes which is only available to US devices. My echo was set for US but I am in Australia and want my local news headlines so changed device control to Australia. Now I can only get very limited Australia specific skills. So either I switch back and put up with US headlines and settings or get gimped on usefulness.

- My first day

It’s my first day ever of using Alexa. In the 6-8 hours I’ve been using it, I’ve been greatly impressed. It has already read to me a book I bought two years ago and I’ve been lazy to sit down and read it. I’m really impressed by the tasks it can do.

- App not working 😪

I spent whole day trying to connect my brand new echo dot 3rd generation. But the app never worked no matter how many times I deleted and downloaded again. I didn’t download for atleast 10 times, on my iphone xs Please help!! Please its a request make this app atleast working

- Unreliable

Quite often request music or song and it plays something totally irrelevant, eg. asked it to play Banjo music and it played random songs though banjo station or something. Asked to play pink and it comes through as some other random music with pink in the name but the most likely pink not played at all. Gift from son, but doesn’t do as expected.

- Language messed up

App is a joke now after the recent update claiming to bring in ability to talk to alexa on the app by pressing the alexa button. The language suddenly has changed to Japanese. It can't understand English and only responds back on Japanese. Please enable English (Australia) developers. Don't you do basic user testing before deploying a feature like this. So many others have posted the same issue and I am hoping someone takes notice and fixes this asap.

- Connection issues

I’ve tried for last 2 hours to set up Brand new echo dot in the living room. You get half way through setting it up on iPhone echo app on iPhone, put in wifi codes (56 times now) and it starts to connect. When it gets to the video part on app little miss echo dot decides to tell me “set up mode is off, just a moment while I Blair blah blah. Turned it off 19 times, reconnected 19 times, deleted and reinstalled the app 19 times. It’s now in the bin. Waste of money.

- Device Location Issues And Sonos Lacking

With the latest version it looks like the developers messed up. When setting device location, after you choose a country the keyboard doesn’t come up. Tried it with 2 different devices. Had to use an old app version on an old device to fix it. Also Sonos integration is pretty poor. You can’t set Sonos groups and therefore can only play music to one speaker from each commands.

- Most of the app works well

Most of the app works well but some of the controls are clunky and the layout is not particularly intuitive. This is why I only give it four stars.

- Huge Potential but unstable

I have been trying the app on and off. The latest version has a huge potential to be the best in bringing iOS devices together but it’s unstable. Crashes on iPad Pro, drains battery on iPhone 11.

- Can't even log in???

App logged me out and now everytime I try to log in it won't and says an error occured. Makes using the echo a bit difficult!! Hope developer fixes this urgently

- Need to fix the issue

The app was very slow with all the annoying loading icons pop up every time I switch to another screen I want to integrate with other apps and use skills but the device said I have to switch to Japanese and there’s nothing I can do about it as the settings is in Japanese. Really disappointed with the app

- Alexa better but still has a long way to go

Seems to be getting better with upgrades

- Software

Please fix the music side add a custom playlist we can add music to, fix how long it takes to skip a song once you press the button. Fix song duration to show it in second not a couple second later the bar goes across for how long the song has been playing

- Totally useless

‘Sorry I can’t play music to the group yet’. so what is the purpose of even creating a group of speakers in the app? The whole thing is totally useless. The simple task of having an echo and 2 sonos speakers in a single group and playing music to all 3 speakers at once doesn’t even work. If they can’t get the most basic stuff right why would I expect them to do anything right. What a joke.

- Great Device for video chat

Keeping in touch with family is great, would be great to have ability to conference call as well in a group call 😁

- What a fail!

Trying to setup my echo with the “Alexa, recognise my voice” command setup. The setup says repeat these words “Alexa ...” than its hears itself say Alexa so thinks it has been activated and stops the voice recognition. And no, I got no other Alexa devices, the device isn’t next to a wall, and there is no background noise. It’s just an absolute fail. Worse first experience for another trying to get convinced of Alexa.

- Love it

Works great, have the sonos skill and the automation bridge skill to control all my fibaro devices. Barely touch a light switch anymore. Have 4 echo dots around the house and couldn’t be happier. Keep up the good work!

- Different language

On the app the language shows chinese and english. How do i change it to just english. It has an option for the echo dot but not the app on the phone when i choose which device to change.

- Good but could be better

Some useful features that should be added - ability to program multiple variations of voice commands for the same set of actions. - ability to group lights into a single name to make programming actions simpler.

- Does not work with JBL “Alexa enabled” headphones

JBL Live650BTNC headphones are supposed to be Alexa enabled, but cannot be added within this app as a device. Google Assistant works great with them, but I want Alexa to work with them as advertised by JBL.

- Love it!!

Only had it one day but love it So many things I can do without picking my phone up Looking forward to seeing what else I can learn!!

- Good but can’t get new update!!

This is really good but I have still got the old version. The rest of my family have the new and updated version!! Why is this

- Try playing a podcast

Honestly I would hope that it would allow you to play a stored podcast from your phone. It doesn’t. It’s great for working with smart devices but it has to add some natural language support. Having to find and add a specific skill for everything is a pain.

- Unresponsive app

The app is too slow and at times is unresponsive and just crashes. Can’t really comment much as my app experience is not great so far.

- Abit slow and disfunctional

Awesome system... but very slow. Use this app for sonos one which works well... setting an alarm is quick and convenient and links to the app, but unable to adjust alarm volume or use the gradual increase which unfortunately makes the alarm useless as it isnt loud enough.

- Japanese characters an ongoing issue

After restarts a plenty, reinstalling the app and fiddling with settings I continue to have a huge amount of the app displaying in Japanese characters making it impossible to explore the functions of my new Echo. Very disappointed as this seems to be an issue which has been ongoing with the app and iOS users

- Terrible UI design

Works as expected and all smart devices operate perfectly. My only gripe is the app is ugly. I have a few iPad mini’s hanging around walls and using this as a control centre type functionality, the UI just looks terrible. Please give us something that you would be proud of displaying. And don’t let the work experience kid work on it.

- Really helpful

I’m only just beginning my journey with Alexa but so far this devise is really helpful. I expect we will all be using Alexa, or similar assistants in the future.

- Works, but clunky

The Alexa app does its job, but I do notice a bunch of slowness in the interface. Occasionally it won’t load at all and I’ll have to repeat my action. Good to see the team continue to work to evolve the product and make it more sensible, especially with regard to navigation. Would love to see more Routine options - such as simply telling the current time. Overall, works well for my smart home.

- App is broken

I can’t seem to get the app to work. I use Alexa for my Sonos One Speakers and the app is never functional. It only worked once when I first set up the app and the speakers but now if I want to go into the app to add skills and change settings I cannot. Please someone fix this in an update!

- Worst app I’ve used

Alexa app is the least intuitive app I’ve used in my life. It crashes every time. In Australia is impossible to add a household to the Alexa Echo Dot account. Find things in the app takes longer than any other app I’ve used ever. Doesn’t remember my settings if I do half of a process, e.g. adding a device Really really bad user experience

- Great app but.............

It would great if your team made it possible to rearrange our shopping list so we can arrange our groceries in groups like on other shopping lists apps

- Not fit for purpose

I’ve now deleted the app five times because it serves up a blank page and freezes when I follow the set up instructions. So basic. Not enough expertise, time, care or money has gone into the development of this App. Bundling my Alexa devices to sell online and going over to Google. Very dissatisfied customer.

- A bit slow

This app takes ages to open but apart from that it pretty functional and easy to use.

- Very unresponsive

I was considering my choice between Alexa and google. Unfortunately one of the light products I wanted only worked with Alexa so I took that choice. I have 4 lights and two tvs running through my Sonos speakers. All keep frequently dropping out and Alexa loses control. Seriously thinking it’s time to cut my losses and switch to google

- Underwhelming and slow

Some functions work well but the app takes to long to open and to switch between functions.

- Can’t download

I been trying to download this app for since I got my Alexa but the app is not loading.

- Don’t try

I had Alexa working with an Australian accent on my Sonos beam and One surround system and then tried the app and Alexa doesn’t work at all she says she can’t understand and has an American accent. Not only will she do any of the new functions the app promised to be able to do but she no longer does ANYTHING! Don’t try if you have a working Alexa in Australia

- App is in a foreign language

I’ve had Alexa for a day and for some reason my app is in a character language I don’t read. I never selected this as the default and have followed instruction online and have changed it to English where I can. Off to a rocky start.

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- Best day ever

This is amazing news! I have had the amazon echo since the beginning but to have the app in Canada now is amazing!

- Embarrassing

I am shocked a company would be pushing out their smart speakers with such an underdeveloped and faulty app. Not only Is nothing available in Canada which is so disappointing I would go back and purchase google home minis instead but the app itself fails to do about everything that it supposedly can do. Cannot pair devices without rebooting the app 4-6 times, can’t even forget paired devices no matter how many attempts I’ve made. Routines will just stop working out of the blue, etc. I fully regret investing in echo devices and will likely look to change to google as soon as possible.

- So happy!

Finally this is now available in Canada! Thank you Amazon

- Not full version of the app.

The app seems to be missing the conversations tab which allows you to make calls through the echo. Not sure why this was omitted.

- Language

Where is the English (Canadian) option? Can’t use any of the skills

- Drop in not working anymore

Recent updates have rendered this feature unusable. Got an Amazon Echo Show 8 for my 97 year old grandmother who is living in a LT home. This was allowing us to communicate with her until recently when Drop in just stopped working. Troubleshooted the hell out of it and have concluded it is a bug or bad software update. Thanks for nothing Amazon.

- Wont support spotify

I just cant sync my spotify account dont know why im really frustated

- No Apple Music

Sorry only in the US...After buying two and waiting for the launch date, nothing. After a reading few more articles, found out that Canadian’s don’t count. I understand if it was Apple’s fault, we’re used to that, but right before Christmas Amazon was the company pumping it up.

- Alexa doesn’t always listen

Hi: just as a Alexa user/lover I sometimes get frustrated with it. The Alexa music app is frustrating most of the time. You ask for one sone and get totally something else. Then you know that there’s a song in your list and you ask Alexa to play the song. Alexa response can’t find the song or isn’t available. Then it suggests a song that you didn’t ask for or starts telling you information that you didn’t ask for. And to make things wear now the Alexa doesn’t respond with a okay or anything else it just beeps? Look I’ve bought 6 Echoes varieties for friends and family plus I have my house wired to my Echo. Lights etc. So as technology goes I am a fan. But it still needs tweaking! Needs to be more precise. I know this is a variable new technology. But sometimes I just want to throw the damn thing out the window. Can’t wait till it responds correctly 100% or at least 90% of the time. Keep up the good work. Ray

- Alexa auto connection issue to my F-Pace

The setup is not easy. The guide isn’t too helpful. My Amazon music played for 10 seconds and it stopped. The app needs to have more instructions. Maybe Google will come up with a smarter ‘auto’ option.

- Impossible to connect a Music service

App goes blank on multiple devices when attempting to connect our Apple Music account. Is there a quick fix?

- Impossible d’ajouter le service Apple Music

À chaque fois que j’essaie d’ajouter Apple Music dans les services de streaming, l’application n’affiche plus rien. J’ai acheté l’appareil dans le but de profiter de toutes les fonctionnalités annoncées et il m’est impossible de le faire. Je suis déçu de mon achat.

- La sync avec mon spotify ne fonctionne pas

La synchronisation avec mon spotify ne fonctionne pas c’est très frustrant.

- Adding music feature doesn’t work

There’s a glitch in the app where you cannot add your Spotify or Apple Music account. Therefore you can’t listen to decent music, and only what they offer from Amazon music.

- Download error

After 1/4 downloading, restart to zero without another try. I can’t redownload it, installation crash any time. Please resolve it quickly.

- Doesn’t download

Stuck on downloading. Tried wifi and 4g. Two iPhones X at home.

- Not installing

Worst app. Not installing in my any ios devise. Bought new echo speaker and app not working. Hell experience

- cannot even download the app

Brought Sonos, try to set up the Alexa, but the app just stop downloading in the mid of the process. I tried downloading google home without any problem. I got plenty space and connecting to WiFi. I have no idea how to deal with it.

- Buggy since last update

Really buggy !! I can’t update. So I tried uninstall and reinstall and it fails constantly. Can’t install it!

- Part of my life

Alexa tells me when to bring in the dog, when I am cooking she helps me with timing, I love the question of the day. During the day if I’m in a mood she plays my favourite songs. At night she plays ocean sounds, looping them, to help me sleep. Alexa even tells me goodnight and to sleep well. I seriously love Alexa.

- Alexa

Handy little tool.

- Discrimination.

So I don’t understand why Canada is constantly discriminated against. We pay the same money but get less product and features. All of the skills I want and pay for are not available in Canada. So we are paying so the US can have apps. This is not fair. Charge less in Canada until you get the skills working here. It’s not like they don’t work. This is systematically deleting and excluding us. Don’t tell me it’s a license issue. It’s the same thing everywhere. If you want it to work you will solve the red tape issues. Get apps to work in Canada. We pay for this the same as they pay in the US but we get screwd

- Canada

Cannot access the skills section. The app does not have Canada as an option.

- Ok

It’s ok but there seems to be a bug we’re I can only connect deezer and not Spotify or Apple Music

- Bug

You just updated the app and you updated it to fix bugs. Now it’s finished updating and it doesn’t let me drop in. You need to make a update soon

- Update

It doesn’t update.. looks like it’s going to and then it just goes back to update.. super annoying!!!

- This sucks

Don’t buy the Alexa enabled Sonos speaker.

- 5 Stars

I love Alexa I don’t know why I didn’t get her sooner lol

- Hue

Doesn’t not connect to Hue, frustrating

- Love this app

Ok so this is coming from a 14 year old girl I love this app the speaker goes really loud and will connect to Spotify also I can have an alarm on it so I don’t miss the bus and so much more you can ask it litterly anything and it has an answer also you can play games with it and I really like this one for when my little cousin comes over and it’s nap time it has a nightlight feature where the blue light glows I could not ask for something more then this who ever made this app props to you it’s designed extreamly well 😌😌😌😌

- Great


- Alexa Doesn't Like Women

Overall, Alexa is great, but she is really irritating when she doesn't respond to higher pitched voices. When I really lower my voice, she hears me. This is a forever ongoing problem that's been brought up repeatedly to Amazon staff in the past. Must have been created by men for men.

- Works sometimes

The app gives the illusion of lots of control and features. Unfortunately, routines are seldom executed properly or at all.

- Alexa echo dot

perfectly splendid

- Oh how you frustrate me, Alexa!

I’m getting a little tired of asking Alexa a question, then asking a follow up question and having her respond, “Hmmm, I don’t know that.” Then when you repeat the original question you get the same, “I don’t know that” answer. Why is this so difficult?

- Alexa

I’m an Apple guy, always have been...always will be. May Siri Rest In Peace. Alexa, Computer & Echo have improved our lives beyond measure. Steve Jobs...Sorry Amigo Lol

- I just want a god damn speaker


- Yeah

So yeah it’s pretty pog. Could be a little bit better, pretty poggers ngl

- Alex

I found Alex a great even my youngest children up to are able to work it. It runs our whole house.

- Not reliable

App not reliable. Echos always get a incompatible network, even all of them are connected in same network. To resolve the problem I have to make a full reset of every device and reconfigure them again. Crap. 👎🏼👎🏼👎🏼

- Not user-friendly

Everything is functional and is all there but it takes time to navigate around. Things are just all over the place with their different colors and titles, shapes. Very disoriented for me.

- love ❤️❤️

my first one is echo, in my kitchen second one is computer, in my bedroom and it has a clock i love and i mean LOVE these devices 😍 the one in my kitchen is on 24/7 just at different volumes it plays my favourite radio station 101.9 the giant i ask them questions quite often i have also purchased three of them for my children ( three different homes ) 😜 so yes i strongly recommend 🙂 a must have 💕

- The product is unreliable!

Keeps disconnecting. Does not recognize voice commands. Goes silent!

- Awesome!!!

The more I learn what it can do. The more I want to expand. Programming the routines is cool. I can now tell it to set the mood. Fireplace comes on. Tells me to enjoy my evening and dims the lights and plays romantic music. I love it.

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- Great

Now I can scare my siblings with my Alexa by using this app because I can access my Alexa from far...tehe👉🏻👈🏻

- Mr

The Discovery Function NEVER WORKS - ever .

- Keyword ranking in all over the world

- Glitches

Can be glitchy

- Maybe work out issues like when asking Alexa to play my music it plays top pop

Alexa is awesome for the most part but has major listening issues most days I have to yell at it and ask itMultiple times to do the same action that I’ve asked for six 60 billion times in a row before they play my music oh did you mean top pop no Alexa I said my music or u ask a question I don’t know that over and over again or that stupid messagePlease Refer to the egg Alexa app to help and help and feedback section which you don’t get to provide proper feedback with this should be a way so we can wait for experiencing instead of that stupid just a thumbs up or thumbs down like can we have some way to tell you what the hell is going on in the app

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Artefaktor Radio

GOOD NEWS! Alexa Skill is now live in the UK, US, Canada and Australia! Just say: “Alexa, start Artefaktor Radio”, “Alexa, open Artefaktor Radio” or “Alexa, play Artefaktor Radio”

Reverse FM UK

Evening Peeps. It’s myself Mark with you live for next 3 hours. Get Tuned in....#amazonalexa #Liveradio #Radioshow @MarkReverseFMUK Love songs from 9pm Click link above And if you have a Amazon Alexa Ask her to play Reverse FM UK

Queerly #NowPlaying

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my dad got an amazon echo for christmas and he just said “alexa play beyoncé” then left to go to the store hhdjfnehhdj😭


@ButterflyxQueen Yeah there’s an Alexa Amazon app for iPhones (you don’t really need speakers). I don’t have a Spotify account. I’ll try with a free account on Spotify to try it. I know Spotify is better but I am with Amazon music because of Alexa. Let me see if that option works 🙂

Queerly #NowPlaying

📻 #NowPlaying on #QueerlyRadio 🏳️‍🌈 🎶 Raye - Love Of Your Life (Clean) ▶️ LISTEN LIVE at 🔊 ALEXA SKILL


@HailSatan_666_ Brilliant, funny & prolly true. Wont have Instagram or FB. Interesting how he mentioned, The Social Dilemma. All social media is monitored, policed, coercive. Fake news & false security. Phones, tablets, smart TVs, Alexa etc linked with huge companies like Amazon. Reliance is 😱


@klosss_MC Alexa can but I don’t have any Amazon speakers

When It Was Cool ®

Ugh @amazon gibber jabber. @alexa99 I don't want to carry on a conversation with my #Echo "Alexa, play white noise." Alexa: "Would you rather I play red, green, or orange noise instead? If you go to the Alexa app you can choose from 100 different blah... blah.. blah" Stop it.

Today I need to!!!

Today I need to think about a Amazon Alexa


@ButterflyxQueen Oh ok... Have you tried it? Because I know Siri can’t play songs from Spotify (It’s a mess) and I don’t think Spotify would allow another app like Alexa (From Amazon) to access to it.


Amazon Alexa (she/it)

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for the first half of the year I would write all my complaints down in my journal and basically be sad 24/7 😂 but one day I decided to start writing goals and improvements I was making in my life & little by little that helped my mental state sooo much. highly recommend


@goldenlily2017 We have Alexa! She prompts us to order treats from when she calculates we must have run out of treats previously bought from

Amazon Alexa 2.2.448943.0 Screenshots & Images

Amazon Alexa iphone, ipad, apple watch and apple tv screenshot images, pictures.

Amazon Alexa iphone images
Amazon Alexa iphone images
Amazon Alexa iphone images
Amazon Alexa iphone images
Amazon Alexa iphone images
Amazon Alexa iphone images
Amazon Alexa iphone images
Amazon Alexa iphone images

Amazon Alexa (Version 2.2.448943.0) Install & Download

The applications Amazon Alexa was published in the category Lifestyle on 2014-12-10 and was developed by AMZN Mobile LLC [Developer ID: 297606954]. This application file size is 367.94 MB. Amazon Alexa - Lifestyle app posted on 2021-10-26 current version is 2.2.448943.0 and works well on IOS 11.0 and high versions. Google Play ID: