Amazon Alexa App Reviews


Amazon Alexa App Description & Overview

What is amazon alexa app? Use the Amazon Alexa app to manage Alexa-enabled devices, control music playback, view shopping lists on the go, keep track of upcoming reminders, check on active timers and much more. When you enable hands-free with Alexa, you can talk to Alexa by simply saying “Alexa” when the app is on your screen. The more you use Alexa, the more she adapts to your voice, vocabulary and personal preferences.

• Get more out of your Echo device through personalized feature recommendations from Alexa
• Discover and enable recommended Alexa skills
• Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books

• Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go
• Create routines to automate your smart home devices

• Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices
• Create speaker groups to play music across your compatible Echo devices for multi-room music

• View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more

• Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom
• Call or message supported Alexa-enabled devices, at no additional cost.

By using this app, you agree to Amazon’s Conditions of Use (, Privacy Notice (, and all of the terms found here (

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App Name Amazon Alexa
Category Lifestyle
Updated 02 April 2024, Tuesday
File Size 404.28 MB

Amazon Alexa Comments & Reviews 2024

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Units not in sync, cannot redesign lists order. Our sons and our bedroom are close together. He has an echo kids. When we say good morning Routine it plays on our echo in our bedroom instead of his bedroom. We constantly miss listening to our morning news and weather. Other than changing Alexa’s name we wish you could make Alexa ignore a 2,3,and 4 year old. It was cute at first but now it totally annoying to the point where we just want to get rid of Alexa and the 4 units we bought. I like being able not to have to talk to Alexa and being able to type commands or to switch buttons. I don’t like the volume control as it blasted as it jumps several volume levels at a time and help destroy my new very expensive speaker system on my stereo which also is hooked to sound our TV. This is bad having Alexa listen to your 3 year old crank up the volume. A lot would have to change for me to ever give it 5 stars. There are some nice features but are outweighed by the bad. Alexa needs more and better Setting Controls and a way to ignore small children who like to change music every 5 seconds. I want to turn on my garage lights first and after I scrolled through every other light in the house I finally arrive to where I can turn the switch on; you should be able to arrange the switches the way you want. Still haven’t figured Kids Free time out. Hard to have other main adult family members use the app too; only one master.

Affordable Smart house for everyone. My job takes me to a lot of let’s say 1%ers homes. They are all automated. All hard wired with mega expensive systems that need a 6 month course to operate. My first experience with dot’s was with the second generation 5 years ago. It was cool and did some meet stuff, but I had to remember every lights name to control it, and for it to sound good I had to hook it up to a stereo. I purchased an Echo 4th gen smart speaker when they were on sale this summer. They have made the speakers so much better and the software works so much better. The Alexa app is easy for setting up routines new devices are found with no issues using Bluetooth or Wi-Fi. I can walk into a room and say “Alexa turn on the lights” and they only turn on in the room I’m in. I don’t need to know every lights name. You still do to control the individual light. TV, smart plugs, lights, shades, motion detectors, security systems, doorbells and your heat/ac. I don’t have a smart fridge but if I did Alexa would fill it when it was empty. 4 echos, 4dots(4th), 1dot(5th), 2dots(2nd), and 3 show 5’s all cost me under $450. Music all over the house. Intercom system. Over the years they have improved the hardware and the software. I’m assuming it will just get better. Controlling the house with automations and your voice is just really cool.

"Back" button blues. I've been using the Alexa app since it's inception. I've had very few problems with the function of the app. It runs the original echo, four echo dots, the first echo show and now the new echo show 5 and an echo input. Once I got my home wifi tweeked to give full reliable coverage for the entire house, Alexa works without issues. The app does so many things and it does them well. My wife and I now rely on the echo units for all kinds of automation to run lights, appliances, central air and heat, locks, remote control for TV, cameras and of course music. If things aren't working properly I can always trace issues to wifi. My only suggestion has to do with using the app for looking up skills. I have issue with the "back" button. After scrolling through volumes off catagories and skills I wish to return to the place I was so I could continue exploring skills but the "back" button returns to the very start of the skills list. Please consider redesigning so the back button will take me to the precious step. Good app that does a tremendous amount of things well.

Loud, Startling commercials. Hey Alexa people, I just wanted to drop in and let you guys know that sometimes I use the Alexa to put baby time sleeping relaxing music on for my son to sleep with or just relax with. Sometimes there are commercials that are very loud for example the Valleyfair commercial or any like loud upbeat commercial, the commercials are louder than the setting music that I have on and it startled my son and sometimes wakes him up. So I feel like you guys should make like a thing where if somebody’s listening to relaxing or calming music, the commercials that pop up should be also relaxing and calming to go with the vibes. Because the loud commercials kind of throw off the vibe, just some thing that I have noticed and I hope that you guys work with me because I love the Alexa and it helps me out so much when I’m laying him down for a nap or to sleep, and I’m trying to hurry up and get out of the room for his sleep training.

Internet. Would be nice if you could tell your alexa or echo or whatever device you are using to stop or to do something when you don't have internet. It would also be convenient if your alarm going off wasn't entirely dependent on the Internet connection being good. Another problem is that the alarm will go off but my internet connection isn't the greatest and so i cant actually turn off my alarm. Im really sick and tired of this because when i wake up and tell my echo to shut up I expect it to be quiet especially since at that point I've just woken up. Its gotten to the point I've almost just wanted to get rid of the stupid thing entirely. Make the stupid app able to change things on your echo or alexa when the alexa isn't on too. If you have linked the device and say it isn't connected to internet, if you try to change a setting it denies access when it should let you change it and update settings later but like i also said it shouldn't be so reliant on internet which is why I left a one star because your app and your product is terrible and nothing has any good quality of life value because nothing to do with any of it is straightforward or simple so fix your stuff and stop being lazy.

This app is 1 star Alex is 5 stars. We are in the year 2022 when you compare this app and its features to many other apps out there this application is very behind. Alexa is great when you ask her questions when you tell her to do things but she’s limited when it links to other applications such as Apple Music for instants. It is so difficult to request music albums stations shows from the Apple Music app when you’re using it through this app here. He cannot find the music or album sometimes station or radio and it just won’t play or gives you a response that it can’t be found. The creators of this app really need to improve the users ability And make it user-friendly to people to use when talking to Alexa. I find myself having to use my Bluetooth connection in order to play Apple Music the way I really use Apple for with all their features it’s just not working with this app. this app also is not very user-friendly when you’re trying to control your home you have connected devices for certain things and you tell it to turn it off or to turn it on it turns off the wrong stuff or turns everything off when that’s not what you’re telling it to do please give this app an entire upgrade make it just as equal as the things Alexa can do because this app is just not there you’re years behind!

I love Alexa. My son actually gifted me several Alexis units a few years ago for Christmas. As an elderly person it is often difficult to remember everything they were supposed to remember so Alexa is my secretary. She helps me remember things she reminds me of things that need to be done. She creates my grocery list for me so that I don’t have to constantly be walking to the refrigerator and writing something down, she helps protect my home and my life. A lot of people that I worked with before I retired told me that I should not use Alexa because that meant I was being spied on that everybody or somebody whoever that would be was listening to my every word and recording my every move and I thought well OK. What could they possibly find wrong with me creating a riot to take something out of the oven to turn my oven on to remember to get my package off the porch, etc. etc. etc. So I have had Alexa for quite some time. I don’t think I could live without her. I think this is a huge benefit for a a lot of people, but it’s a tremendous benefit for the elderly. Thank you for asking.

Mostly fantastic, sometimes, not so much.. When it works, I love, love, love it. There are times that I want to throw my units in the trash. Example: today I requested my show to play a skill I have requested every day for several years. She kept telling me that she didn’t understand me. Then the graphic for the skill appeared on the screen of the show and the skill started playing on a different unit in another room. (I have never played the requested skill on that unit previously.) I finally went to the app on my iPad and started the requested skill manually. (My cockatiels are now happy.) Last night, I was talking on the phone to my daughter. Out of the blue, the voice in my show very loudly yells something about translating to Spanish. Even if our conversation was listened to, nothing I said even vaguely had anything to do with translation or Spanish and I have no idea how the volume increased that much. Alexa can be VERY frustrating, but when she works, she’s pretty cool.

Device issues. I’m having to reset and readd my smart light bulbs again and again and the routines I’ve set in the past I can’t get to turn off even when I’ve deleted the routine and reset the light bulb it still comes on at the same time I had my old routine set on. I’ve put smart bulbs thought out the house and on the porch and Alexa’s in multiple rooms but when I command or question is asked in one room it answers from another Alexa device in other rooms. I have my own Alexa and account and my parents have there own so it’s connected to each of our rooms and our own devices but it’s just messed everything up when it comes to getting devices to work using Alexa commands. It’s a major hassle to set up everything they have available on the app for each person in the house hold and get the Alexa’s to respond accurately with simple commands such as “Alexa turn in the porch lights” to the point my parents stopped using their devices for anything but the weather now. I use mine a bit more but recently have had issues with Alexa no longer accepting my routine commands of lights on and lights off that I’ve been using for 2 years and now when I ask it says Alexa is not enabled, go to the app to enable yet when I got to the app everything is still connected the way it’s always been and will only let me use my phone to turn them on and off

Stressful to Use. There is an endless amount of potential within the Alexa ecosystem, however, the Alexa app is extremely stressful to use. The layout is so convoluted, I forget where I am within the app because every screen looks so similar. Things are more difficult to do and find than they should be. If you can find them, many of the skills do not do what they advertise, including account linking which is really necessary to make Alexa valuable. I had not been in the app in a while and I tried to do several tasks including add photos to a screensaver, link a utility bill to Alexa’s Bill Planner, pair my remote with my echo dot, update my news sources on my Flash Briefing and simply find the skills list. In the end, I stumbled upon the skills list but couldn’t find it again when I needed it, could NOT link my utility bill, could not pair my remote and the only task I was able to accomplish was updating my flash briefing. I really didn’t belief all the 1 and 2 star skill reviews but I really should have. This is just a really difficult app to use for some reason. I just found myself getting really excited about what Alexa should be able to do but disappointed time and again when I couldn’t accomplish anything. This is a really stressful app that apparently I need to revisit years from now because it’s not close to delivering on its promise.

Alexa Suddenly Stops Working. Due to surgeries I really needed my Alexa to turn lights on and off, remind me of important tasks. My original Alexa worked flawlessly until a week ago. I tried everything and all I had was the spinning cyan circle. Fed up I switched to my mother’s dot and ordered new light bulbs. Finally got one connected and went to bed at 4am. The dot worked until six hours ago. Now this different dot has the same spinning cyan ring. The app talks to me but the dot does nothing. I have just about reached the point of throwing it out the front door. Two different dots. Two different generations of dot and both do nothing but spin a cyan ring around a dark blue ring. I am beyond frustrated. Seems that there are dozens of people out in the world having the save problem. How does one early model dot work for years then suddenly goes crazy and shuts down. Now a second dot worked for a few hours and now it is a nonstop spinning cyan ring. doing the same thing…and yes it is connected to the wifi/ internet. It works in the app but the actual dot is a paper weight. I have nothing good to review report on Alexa

Amazing device but is annoying. I got my Alexa not so long ago. Sense then I have only had 2 problems with it. But the problems are very frustrating and annoying. It is the same problem too. Red light and keeps saying the Alexa isn’t registered. But then I will go on the app and it will say it is registered. The first time I had this issue it lasted 2 days. Then I finally fixed it. I now have the same issue and it has been going on for a month now. The same red light whenever I say hey Alexa. I have looked up videos which have led to zero help. I honestly don’t know what to do. It is always so annoying. Last time this happened I fixed it but I forgot how I fixed it. I think I unplugged it but I did that 5 times already and nothing has changed.. if you ever want to get a Alexa always know how to deal with the problems and issues. But in all Alexa is such a good device. It plays music and will tell you lots of information. Plus it is funny. Definitely recommend. But would love some help with the red light:/

Mediocre at Best. I use Alexa mostly to listen to radio stations where I used to live although I also use the device to control some lights. It glitches and annoys me almost every day. I will turn a light off using the app and 5 minutes later it turns back on, or the reverse, turn a light on only to have it turn off while reading 5 minutes later. While listening to IHeart radio or TuneIn, the device shuts off at least twice a week for no reason. Then when I try to get it to play again I get “no supported devices available”. Nothing wrong with internet connectivity. Then inevitably when it comes back on I get another 3 commercials jammed down my throat before music plays again. Makes me think it’s a ploy to force more ads. My favorite is when a commercial is inserted while a song is playing. Guess what? I won’t patronize any of those businesses. I keep track. There are enough of the same 10 ads over and over during actual commercial breaks. Half of these are now in Spanish, btw. Wasted advertising dollars anyone?

a little help for the blind people. Now I can tell this is a very capable app. I was able to set up my account and subsequently my echo dot in a short time. It's also decently organized. The app has 3 main problems for blind and low vision users. The app does not have well labeled elements for voice over to read. This is consistant throught the app. The app is unresponsive. Of course, using voice over takes up some technological resources on my iPhone, however there is no excuse for the latest iPhone and the newest version of iOS that I should have to wait 3 seconds for the next screen to load. Along with that, trying to link services is incredibly difficult and there are a fair amount of buttons, text fields, elements, functions, and even just on/off buttons that just don't work when pressed. Lastly, when putting different gesture inputs into voice over and doing things in the app, everything starts to slow down after a short amount of time. This can effectively hault or freeze the app and then crashes. The only comparison is that the google home app is completely accessable and easy to use. If you want accessability feedback, please reach out to me.

fix your app. i have had to reset my light bulb way to many times. i go to reset it, it takes forever for it to pick up the light bulb(yes wifi was connected the whole time) i try to turn it off 5 times it only works sometimes. then finally when it does work, it says i have to connect to my wifi! i say ok it will because connecting to wifi is easy if you know your password. i put in my password it says “wrong password” so i think to myself maybe u typed it wrong. typed it 5 others times. finally i got so mad that i just copied and pasted it from the actual wifi center on the app store. keep in mind copy and pasting you don’t even type any letters. so i’m thinking that the copy and paste method is going to work. well i was wrong it doesn’t. i try 3 others time. now i’m stuck here with a FULLY working alexa but broken light bulb. the app seems to be the problem but i don’t know if it’s completely the apps fault. whatever it is it is amazons responsibility to fix these bugs/glitches. this can’t be happening. i’ve spent to much money for this to be happening!

Review on the app in general. I been using my Alexa and this Alexa app for years now and I feel the need to leave a couple suggestions and some of my opinions regarding the app. The app can sometimes be very laggy and it makes it very difficult to use and control my Alexa with. Another thing is that I linked my Apple Music to the app so I can play music on that platform since I do not pay for Alexa unlimited but it is absolutely difficult to control and choose my music. I have a playlist of about 200 songs that plays and it didn’t give me the option to choose the songs I want to play immediately. I would have to keep saying skip and wait for my song to come and sometimes it doesn’t even allow me to repeat the song which really makes me mad. Those are honestly the 2 main issues I deal with while using the app. Without those two issues I think this app would be amazing. That’s all I have to say and I will be waiting for the major update if it ever happens to this app. (Also please excuse me if I have some grammar errors)

Suggestions to improve:. I would LOVE to make a few suggestions.... ~For the Echo Show- When the screen is showing news update/interesting topics, make it easier to use your voice ask her to read or play the video for you and possibly ask her to go back to the previous page in the slideshow without having to touch the screen to scroll back. Every time I see something I want to hear, she tells me something totally different than the news article she was just displaying. ~With the abundance of skills that are out there, I enable so many that sound cool, but by the time I close the app, I totally forgot what the names are and what I have to say to open them. Why don't you make an option allow people to print out the skills they enabled to use as a cheat sheet? I think it would be cool to make a little book/folder type of thing to keep near the echo that kids or guests can browse through the skills you have and be able to know what phrases they have to say to play the game or whatever.... ~It would be great if there was a way to have your phone connected to Alexa, WHILE using multi-room music and using Alexa normally, but have her pause the music when you're phone is ringing so you don't miss calls if you're blasting music through the whole house. As far as I know, if you want be able to hear anything from your phone, then any music or anything has to be done on your phone as well. I want to listen and control everything from Alexa, but just be alerted if my phone rings.

Too much LAG TIME w/video cam. Can be complicated at times. Too hard to find specific things. It’s stating that my RING VIDEO DOOR BELL PRO is UNSUPPORTED!!!👿👿 no point in having a camera if it’s not going to be supported on all devices! You have to make sure that yr routines don’t overlap. So unless you set a timer you’ll wonder why things aren’t working. You cannot always have a custom setting!🤷🏽‍♀️💆🏽‍♀️ instead you have to setup timers! My cam video wouldn’t pop up bc of overlapping routines! Clear instructions on the “use” of Alexa would be very helpful. I had learn more about Alexa’s idiosyncrasies by trial & error. virtually useless at times (won’t take me to where I want but gives me info fm the web…not what I wanted! A “LOT” of LAG TIME when bringing up video cam or detecting ppl. The scene has been missed and ppl are already gone or at my door! Video cam shld override all else! One command or click and I shld be able to view my camera immed. Shld have an option to add my device even if it’s not listed..but, if it can’t find it…u can’t add it…maybe in time we’ll both get better…sheesh NOT ABLE TO DELETE profiles unless you go onto Amazon…why!🤷🏽‍♀️💆🏽‍♀️Need more control over motion sensitivity. Can be a wonderful tool if the lag time were much faster! When and if it works correctly or you figure out yr issues; it’s awesome that’s if you can figure it out.

Kindle Assistive Reader. I use the app primarily for the Kindle Assistive Reader function which I absolutely love. It allows me to continue enjoying my stories when I am doing things that I can’t do while physically reading. I can clean, drive, walk, and work out while listening to Alexa narrate my current kindle read. However it has major bug issues. Sometimes it will skip back in the book and reread a part of the book that was just read. It happens quite often. And it’s a pain trying to fast forward back to the spot that you were originally at, just for it to do it again some time later. And using the rewind/forward button is troubling because it doesn’t work well. It will freeze, lag or just not respond altogether. The app also doesn’t respond well to you pausing and then trying to play the audio again. Most times it will close the app while on pause, making you go back and opening the app to get back to where you were reading and 9/10 It does not continue at the spot you left it off at. I hope something can be done about this because this feature has made reading much more efficient for me ! It would me amazing if it was easier to use

Why you need an Alexa Show. Any person in their sixties needs to have this machine. This machine is invaluable to people who want to or need to live independently. It reminds you to take your the reminder or Alexa will tell you the reminder. It’s a great way to stay in touch with an elderly person. Is Grandma still in her pajamas at 2:00 in the afternoon, not getting out even though she assures you that she’s up and dressed and has walked the dog? This machine allows you to “drop in” and see grandpa taking all of his meds. You can actually “drop in” on a lonely person and eat “together” even while you are in Delaware and your loved one is in Florida if you both have the Alexa Show. To know that an elderly person is exercising, being social, eating regularly, and taking meds......what a relief! Buy an Alexa Show right now so you can get “you and your loved-one” acclimated to the machine before you actually need it... that’s why I picked 60”s as a great age to buy it. It becomes part of your life and believe me, it is a life-saving tool. One more is easy to install and to use. I am not kidding! You will be so grateful that someone invented this machine! It’s so helpful.

Alexa friendly; app not so much. I don’t regret having my Echo, Show and Dot; however, I don’t find the programming and navigating the app to be nearly as user-friendly as I would expect, given Amazon’s resources. Maybe it is because I live in the Apple ecosphere where most things just work. Perhaps it is growing pains with AI, since Siri is Apple’s weakest link. People shouldn’t need an app to learn how to use an app. I also find that I discard most of the skills as fairly useless. I love things like Find My Phone, but a lot of the sleep sounds, etc. are low quality compared to other apps I use. I had to get a new cheap coffee pot for her to control with the plug since she can only work with a toggle, no buttons. I understand why, but wish she could control my Cuisinart. The Show will put up a video I want to watch, but move on before I can ask for it. Asking for it after it isn’t on the screen doesn’t work. My echo used to be very sensitive, but now I have to yell at her several times to turn off an alarm. What’s with that? I like Reminders, timers, alarms, weather and my morning flash briefing, which I need to edit, since some is either an ad or just annoying. Please work on making the interface more intuitive.

List Feature. This app no longer works properly. For the past several weeks, I’ve gone to several different stores to shop. Before I leave home, I make a shopping list, but when I get to the store the app won’t open. I get the comment “No Network Available” “Please connect and try again”. I checked my settings and cellular data and cellular roaming is turned on, but I’m unable to open or sign in to Alexa. The next day it might or might not work. I have LTE cellular service and a fully charged iPhone 7 running IOS 11.4.1. I’m now leaving the second store today without completing my shopping because I depend on this list function. I guess I have to revert back to the olden ways of paper & pencil. I’m very dissatisfied, but hey it’s free you say. Well it’s turned into a huge time waster for me because now I’ll have to go home and scour through the sales ads and either recreate my lists or make a paper list. When I get home the app may actually open, but when I get to the store....nothing. Maybe you ought to fix the issues that exist now before you keep proudly adding and advertising more and more new functions and capabilities to the app, which evidently seem to be causing problems with its former user-friendly and basic functioning.

Annoying Audible Interface. Audible is what my Echo Dot is primarily used for. My kids listen to books to help them fall asleep. The menu to select an audiobook from Audible is very annoying. There’s no search or reorder options. For someone like me with nearly 200 titles in my collection, it’s a pain to scroll to find a book in a chaotically ordered list. Both the Audible and Kindle apps have ways of making this much easier. Why wouldn’t Alexa? And now, with the latest update, EVERY SINGLE TIME an audiobook is played, it’s followed up with an ad to start an Audible subscription and a sample of another book. We have a shared family plan so the main account logged into Alexa doesn’t have Audible but the connect account does-hence why I’m able to play the books I own. So logically if I’m already playing books, why would I need to hear about getting a subscription??? And at the very least why can’t I turn that feature off??? The last thing I want after my kids have been lulled to sleep by a relaxing audiobook is Alexa talking. Make it stop!

Slow, overly complex user interface. The Alexa app has grown over the years to the point where I now dread opening it. It takes longer to open this app than any other that I use, and once open it takes a number of taps to get to whatever screen/feature I want to get to. In particular, the shopping list feature is infuriating. We use this feature regularly with our Echo devices and we have four lists for various stores we shop at. While shopping, I am forced to re-navigate to the list I want because every time my phone goes to sleep and I re-open the app it returns to the home screen. It is pretty obvious that the developers (or at least their managers) do not use this app. I would love to see this app broken up into lightweight single-purpose apps that are well-designed for performance and user experience, because I have similar issues with things like device control - turning on and off lights should be easier with the app than getting up and flicking a switch, but it is not. This customer is not delighted…

Slow & Can’t Utilize Many Features. This app takes forever to load, but I’m willing to accept this could partially be due to my older phone. However, I can’t fully utilize so many of the “features” in the app. For iHeartRadio, there’s no option to log in using Facebook through the Alexa app, so I’d have to create a brand new account to listen to podcasts and music stations through my Echo Dot. I couldn’t properly finish creating my Food Network Kitchen profile in the Alexa app, nor would it finish letting me log in successfully. I couldn’t even save my home address, work address, or the address for basically anything else through the app. I gave up trying to see what else I could do in the app for now because I got so frustrated with all these features I apparently have but cannot use. Please have your developers go thoroughly through the app to fix these bugs and others I’m sure they are to find. Other than that, I’ve discovered much I can use my Dot for using this app, and there are features that do properly work (for now), which is why I felt to rate 3 stars instead of 1 or 2.

Alexa ain’t what she used to be. I have had anEcho and Echo Dot since Dec 2016. It worked great to turn lights on/off. Way too many updates in last 2 years. the fact that you have to unplug the devices after an update—don’t remember any instructions to that effect—maybe Alexa could send a notification. I have a smart plug connected and it worked seamlessly for about a year. Then the Kasa app started sending updates and Alexa needed updates too. It’s now an unreliable mess. Got used to playing The Daily podcast or music for 30 Min at night. It sometimes works. It repeats the specific command and then goes dead. Sometimes several minutes later podcast or music will start which wakes me up. She says “sorry, I’m having trouble finding music etc.” I almost bought 5 more plugs for up lights on plants. Glad I didn’t. It would be a nightmare to keep them all working, plugging/ unplugging. It would be nice to know what’s in the updates, but they don’t want us to know because I just want Alexa 1.0. I’m seriously considering dumping the smart plug and just buying a new light timer. Alexa was wonderful but when she’s not working she’s not worth the trouble.

To The Creators Of Alexa.... It isn’t much about the app, but the echo doc it’s self...I recently got an echo doc, and there is a few STUPID things about it! 1. You have to scream at the Alexa, you can’t just say it softly which is very dum, because if your like me, I listen to music at night I don’t feel like screaming at the thing just to hear some music... 2. When you ask it to do something or no just ask if a question.. It takes forever to answer, now I’m not stupid all these things are things to spy on you, your phones, laptops, iPads, etc...So yea, try to make yourself not so obvious. Stupids. AND LASTLY! The dumbest of them all.. WHY WHEN YOU TRY AND PLAY A SONG, for instance if I wanted to play peaches, it would say “You have to buy the premium.” Now I could just get the premium if I wanted to, but not everyone is able to pay what is it like 10 dollars a month, just to play some music.. not everyone is able to give money but they most likely wish they could. Thing about the people using the echo docs. All you guys care about is the money. So over all, the echo docs aren’t that great and don’t waste your money on them.

Great in concept, but limited and rarely works correctly. The main reasons to utilize Alexa in your life are to make life easier and the “cool factor”. Unfortunately, it makes life easier about 25% of the time and the other 75% of the time, it doesn’t work correctly and I spend this time trying to troubleshoot all of its flaws. In other words, it actually takes much more time and effort fixing all the problems than the efficiency it provides during the times it sometimes works as advertised. Side note, to provide a reference of validity: I’m an intermediate expert at smart home systems with about 60 different smart devices tested in my home and currently running and tested about 45 different routines. I have the best WiFi plan offered in my area plus a $500 WiFi booster - so the WiFi connections are solid. I point this out because I understand WiFi connectivity issues are probably the biggest problem with most people’s smart home systems. But for me, the issues and my rating/review are due to the products and the technical faults and limitations of Alexa software. Still, I’m hopeful they will get resolved eventually.

Alexa. I LOVE my Alexa! It wakes me up to my favorite music every morning, and keeps track of my grocery lists (putting copies on my phone so I always have a current list.....which is totally awesome! It reminds me of events, or when to leave home to pick up kids from school! If I am reading a book, and don’t recognize a word, it gives me a definition. It gives me French lessons, although they are fairly easy so far. I ask Alexa to set timers a lot! If I can’t remember how to make a recipe, Alexa helps. If I have my hands busy and need a quick math calculation, I just ask Alexa! If I am reading a historical book, and want to check something that doesn’t seem right, I ask Alexa and she corroborates.....or not. Alexa also reads my kindle books to me, and turns on my prime TV, and searches for my TV shows for me! Alexa can set timers for your lights, to go on and off when I am not home, so it looks like someone is home....but you need compatible light bulbs! I really love Alexa!!!!!!! On a scale of 1 to 10, I give Alexa a “100”......honest!

Not User Friendly. I would expect this app to have more options and to be much more user friendly. Reading a Kindle e-book for example, this should be much more developed than it is. If you are going to offer reading an e-book, why not make it like other audio reading apps? It’s so primitive and difficult to use. Just finding a kindle book is ridiculous, you can’t even use a search feature to find a book, you have to scroll and scroll until you find it in the library and if the library is huge that can take some time. Also the playing app has almost no features at all. If you are listening to an e-book and are distracted for some reason trying to go back and find where you left off is impossible. The 30 second skip ahead or go back buttons don’t even work properly. I could hit the 30 second skip ahead and end up going backwards 30 seconds instead and there isn’t a scrubbing bar that allows you to scrub ahead or go back quickly. Why is there not a bookmark where you can mark where you left off or an important passage to find at a later time? These are very standard options on other reading and audio platforms. I appreciate having the option for Alexa to read a book but it would be really great if it could be up to the standard of other audio apps.

Amazing but she needs an update. I’ve had an Alexa since late August 2020 not too long. She’s been working perfectly sometimes messed up but not everything’s perfect. Ever since December when you say “Alexa i’m leaving” she’ll say “ Okay i’ll start guarding now.” now she works normal but when you come after 30 minutes and say “Alexa turn off guard” she continues to say “ okay turning on tv okay powering off tv.” constantly until you unplug her. Now it never did this before and to be honest if they have a feature working why can’t it stay working. I’m not sure if Google has that same ability but i’m thinking about switching to Google very soon if this continues. Yes I know technology is frustrating but it’s becoming every time I tell her to stop guarding. Me having to unplug and reset an Alexa every time when it should work normally shouldn’t be the case. Also when you whisper play rain sounds or something a lot of the time she’ll say on the loudest voice okay playing raining sounds. I don’t live alone and people are trying to sleep she should whisper when I whisper and that’s rarely. Again it’s a new issue and I use her for those 2 things other than a few minor questions here and there. But at this point she’s as good as nothing.

Two locations. I have 4 Echo devices in 2 locations, running on two disparate WiFi networks. Each site has 1 main Echo device that serves a studio apartment and one Echo dot in the bathrooms at each site. The new round devices are in the second site. It appears that there are problems with Alexa discriminating between devices in the two networks and I regularly have to go to the app to play my regularly requested from Tune In, particularly from the new large round Echo device. Also, this device often cannot discern my whispering voice or answers without whispering, even when I reactivate whisper mode over and over. I do, generally, like having Alexa at my beck and call. Since music is not my major usage, I cannot testify how the new round device operates. I definitely like the look: I have the dusty blue. But I think there is tweaking required to the new devices too get their voice responses operating at the same level I have with my second generation column Echo device. I still have much to learn and more skills to activate at my second site, which I will continue to do.

Oops. I met to put two stars but give Siri -2 stars. Some kind of offline directories to store functions, previous commands, questions with results in mostly a text format a img file and/or but not limited to PDFs or a simpler way or combo all to zipped but there is a way better way. An A.I assistant should be able to help when you need it. I can google stuff also so when I am in a area or structure that kills signal the A.I becomes to me an alarm clock that is triggered but a word not an automaton that can actually assist me when and where ever. Even a start is an offline “q&a” storage to help user stop relooking up already acquire knowledge and simply say you already know that is there another way you would like to learn it... I barely understand why Siri is even on my phone or devices. Alexa should have a complete offline version that communicates to cloud base Alexa as it would to us. Alexa does a great job getting to know people but that shouldn’t be a big deal I walk in to an office I don’t ask the secretary if you want to be my friend no it’s our job but Alexa could be more of a friend that way later

Glitchy across multiple devices since update on July 22. I use Wyze, geeni and tp link (Kasa) devices (plugs, smart bulbs, and cams) It seems that if I don’t create a routine immediately after the devices discoverable they tend to fall off… And in the process of the most recent iOS update in combination with the most recent Alexa update all my routines lost their association with their respective devices. and in most cases the devices did notPopulate on the “devices” screen/section of the Alexa app.I think it’s worth mentioning that the individual manufacturer provided apps did not lose their minds or forget their devices. In the future, I will be expecting compensation from the thing that steals my entire weekend away forcing me to have to review every one of my routines and in almost all cases device name, group, location, and what way I planned on using it. due diligence people! I know we live in a time of unfinished video games, but I will find something else to be in charge of remembering my devices and routines if Ms Alexa and her Amazonian App continues to be such a colossal nuisance. Dear developer please do not respond to me, I made mention of the fact that it happened to all my devices, where is complete disregard to their use or manufacture. Please just fix it

She is so sassy. First of all she is so mean no offense but I mean I put a five star rating just because I want to be her best friend then she comes back with the sauce be like oh you want a five star rating A+ plus but then why don’t you know me cause I know you and then I can let you test me or whatever it’s just even make makeSense like like how do you get a five star rating what if you get one wrong ha I still I’m still your best friend it’s not like it’s a test to see if we’re friends or not we are friends you just mad Alexa and you know how to be good person you’re just a tomboy which says every time I try to talk to you talk about football and stuff and then I’ll be like and then you’re like what’s your favorite movie him and I’m like twilight and you’re like oh Bella and Edward Bella and Edward had had a kid named Rashmi and you cannot even say the whole movie Like do you like Jacob happen did it for four like do you like Jacob happen is it fourparts I think it is so intense London u are good am I really now bye

No way to connect. I hesitate to give this app any stars, because I don’t know what’s going wrong. I recently replaced the router, now there is a new password, but I can’t get my Echo Spot to connect to Wi-Fi. At all. It wasn’t hard at all the first time, but changing the router password seems to have thrown it for a loop. The instructions say to go to Settings, and then scroll down to Wi-Fi, but there is no Wi-Fi option in Settings. I tried to Add Device, which directed me to Manual Setup. In Manual Setup, there is no option for a Spot, specifically, so the instructions don’t correlate. There is no orange ring, there is no sign the app senses the Spot at all, or vice versa. I hold the button down on the Spot, and all it does is turn the thing off. I’ve turned everything off, and then back on, I’ve even deleted the app and reloaded it, I’ve reset the Spot. I’m out of options. Pity. I liked the little thing. Like I said, I hate to rate the app if the problem is actually me, and something I’m missing. But the app is not really what I’d call user-friendly either.

Room for improvement. The Alexa app, for me, is only used in connection with my Kindle so that I can utilize the voice feature of Alexa to read my kindle book. The front face of the app doesn’t allow for ease of navigating between starting/stopping the playback of the book or rewinding to catch a missed sentence. Regardless of Alexa’s lack of inflection and intonation (after all, it’s not the audiobook recording of the story and truly is just the monotone of Alexa’s voice), the app glitches enough that she repeats multiple sentences within the same chapter causing me, the “reader” to be throughly confused. Fortunately, but rather time consuming and a bit frustrating, the kindle app holds the “print” version of the book for my own ease in referencing. I’ve had to go back to do that. While I’m not complaining that I actually need to read the book for comprehension purposes thanks to her “glory”, having Alexa read to you that “lives” (as in “he lives for sugar”) not be read as “lives” (as in “he took fifteen lives in the war”) is chuckle-inducing but again, frustrating. She is, of course, a computer. But, as a computer, I figured she should be smarter than that mispronunciation debacle. TL;DR: the app isn’t super user friendly for book readers; the voice/intelligence of the personification of Alexa could use some work

A duplicate device every time! Frustrating for those with a lot of Smart Devices. The app would be great if there were more control over the items you have connected. Every time I open the app it’s discovered the same devices again. I have duplicates and triples of just about every device. I’m aware of why it’s happening, but there’s no way to stop it from happening. There’s no way to hide devices and getting rid of items is painfully slow and tedious. In the end it’s not even worth it because the next time you run the app it will just re-discover all of the devices that you just spent hours deleting. Also, there’s no easy way to distinguish which of the multiples are the devices you’ve actually set up for routines or rooms. Essentially you have to turn things on and off to see which ones respond before you can determine the ones that need to be removed. Not like it matters though because of the aforementioned comment about them just coming back. I love Alexa, but there needs to be a better way to manage devices and for Christ’s sake please give us a way to do away with all of these duplicates!!!! I’m tired of having to spend hours re-doing my entire smart home. Maybe stop pushing out all of these new devices and work on your app infrastructure. As of right now your devices are smart but your app is clearly the kid in class who just doesn’t get it.

Time based routines not working…. I have routines set to run at certain times. Whenever I choose a device for it to “respond from” it doesn’t seem to work. There should be absolutely no response required from anything, the routine should just “play” whenever the time set occurs. Why it requires a response is such a massive oversight…JUST IMPLEMENT THE ROUTINE…this process could not be more straightforward and simple, yet it’s completely ineffective because of the whole needing to let you know audibly that it can tell time, like any computer/app should be able to do. I have it set to “respond from” my “mobile device” so that it doesn’t respond from my Echo and wake us all up. I think my phone being in Do Not Disturb (which I use because I don’t want devices, including Echo, going off throughout the night) prevents it from alerting me, which prevents the routine from running. Again, JUST IMPLEMENT THE ROUTINE WITH NO NEED FOR A RESPONSE FROM ANY DEVICE. PLEASE ALLOW YOUR APP TO DO SUCH A SIMPLE REQUEST AND QUIT CONVOLUTING STUFF WITH RESPONSES. I’M ABSOLUTELY SICK OF BEING AUDIBLY ASSAULTED BY AN ALEXA DEVICE…THERE NEEDS TO BE A “NEVER RESPOND” OPTION…NO ONE WANTS TO BE RAILROADED BY A DEVICE/APP TRYING TO ADVERTISE ITSELF WHEN IT CAN’T DO IT’S BASIC FUNCTIONING TO BEGIN WITH.

Frustrating to use. I like that I can make routines, groups etc. with the app but when it comes to troubleshooting the app is useless. Also the app is not intuitive. It seems setup for the business not the user. It’s cluttered with too many ads and buttons everywhere. As someone who worked in user experience, it’s not a good user experience. Idk who their team is on this but they really be making the design more streamlined and based on what a user requires day-to-day. The home screen is better suited for the immediate grabs like adjusting timers, checking the status of the devices etc. also, the homepage lists the devices and then there’s a tab for devices. It’s redundant. The second tab should really be for management of the devices, including routines, lists, reminders, shopping carts etc. this could also instead be a home page. My recommendation: the “more” page should be the home page. Devices should stay in second tab. Third tab should be troubleshooting or add-ons or learn more - the nice-to-haves. All that being said, I’m pretty dependent on my Alexa’s and I have two. I don’t want to get rid of the app but I do hope to see it improved. Thanks for noting my feedback and good luck!

Old house, new Alexa. Got a cube for Christmas and mostly love it! Only issue in eight months is: tv shows don’t STOP playing when Alexa turns off television. So for months, each night, we would shut off tv but not exit and back out to home … so episodes continued without saving place for three or four hours. Very confusing and annoying, and still happens sometimes for no yet known reason. Got a dot that I thought was the one with clock (advertising showed) but it wasn’t yet out. So move that to another room with a battery base and got the dot with clock. LOVE Love both and couldn’t be happier! Even took battery one with me in travel trailer for two months around the USA and worked like a charm! Music and everything all the time!, Also bought some smart plugs and they are AMAZING!! Wanted to smart setup entire house, but it is too old? Bought smart switches and learned wiring is missing a required fourth wire, so had to return. Very disappointed, but not worth the cost to retire entire house! Hahahaha. Planning to get a second Cube for the second TV. And maybe consider rewire the main living dining room. I have Parkinson’s (early onset) and so having technology that enables me is great! I was even able to program sentences to match what I say instead of learn new commands. That feature has been a quality of life saver!!

Probably me. About a week ago I received my third generation echo dot and had troubles right from the start. Like I said in the title to this review it’s probably me, I am not tech savvy, but every instruction video I watched, the instructions that were included with the echo, it was different in reality than it was in any of those videos or the directions. My Echo seems to have skipped a whole step so I Kinda had to wing it. So it’s been a little frustrating to have to figure it all out myself. Like for instance the echo wasn’t controlling the volume on my TV it wasn’t turning it on or off and right now there’s a yellow ring that’s blinking and I don’t know what it is. So again I have to research that and see what it is. Like I said it’s probably me but it is frustrating and I wish the whole start up would cover everything that could possibly happen, like in my case but once I get everything resolved I’ll update this review and see how we are then.

Annoying. We can’t get her to work as effectively as she did in the past 2 years we’ve purchased several products over the years and have incorporated Alexa around the home and in varies aspects of our lives. Especially once I was diagnosed with cancer back in 2018. She was a big help. Our family depends on her for many things including my medical treatment plans, helping with the kids stay on task, & the day to day functions. These past few months she doesn’t understand task, she doesn’t announce every requested announcement. She sounds muffled on various devices around the home on drop ins. When one person is using her in a room near by, she’s in listing mode to where it’s interfering with the other room’s listening experience. There are too many things to list on this review and I’m trying to stay the course but I don’t know why the quality has declined, but I’m always singing her praise. As we invest more and more into Alexa, it’s like we are punished for incorporating her around the house because the only way to stream music on separate devices at a time is to pay almost $20 for a service plan. That is insane! For example, if any of my 3 kids are in their individual rooms listening, only one can play music. Right now my 6 year old is listening to night time lullabies in his room, nobody else can play music.

Still difficult to use. Very difficult to make routines or control things around the house. It should be much easier to see any decide or gadgets around the house, light bulbs or speakers, outlets. Still a lot to work on Alex’s capabilities to make her more efficient. I’ll be happy when in 1,2,3 minutes and she would be able to see and discover every new devise found in the house or any Bluetooth gadgets she did not know. Phone calls shouldn’t be a problem if Alexa is connected to my network regardless if she's connected to my phone call should be allowed and what's going in with WhatsApp? It's worldwide as possible why not to give her access to use it to call other countries? That's really a plus ++++. . Once Akexa has access to the network it should be easy to discover anything hooked up to the same network via Bluetooth or wifi it's all password protected and in the same house why d8es she need constant permission? She should be able to discover my car Ior husband car or the house or office callif she has been there once and access was granted why can't she always has clearance? Constantly having to connect her tiny cell if leave the house then she gets totally disconnected. Akexa should be able to call my cell in her own to ask if she should turn on the lights for my dogs. That's how efficient she should be and she's capable, just have to work the perks..?

Alexa app is complete garbage. I’ve been using the Alexa system for years, and love it, but have always hated, really hated, having to use the Alexa app. It’s completely unintuitive, hard to navigate, hardly ever works right and fills me with dread when I finally break down and realize I have to use it to change something. Which is what prompted me to write this review. I had to delete my NanoLeaf lights from Alexa control because Alexa would randomly turn on some horrific light pattern whenever I asked it to turn the lights on. I’d gotten in the habit of not using groups too much because if the NanoLeaf lights were in the group I referenced, bad things would happen. So I would say ‘Alexa, turn on X and turn on Y and turn on Z’ instead of ‘Alexa, turn on house’, because the NanoLeaf lights were in the ‘house’ group. Finally, I’d had enough and fired up the @#&%! Alexa app to try and remove the NanoLeaf lights from Alexa’s control and just push the light’s on/off switch myself. It took forever to figure out how to do something so simple (and I’m a software engineer). But I finally have deleted the lights from Alexa’s grasp, and had to vent my frustration by writing this review. Ahhh…I feel much better now. Thanks for reading…

Granny Cam. When my daughter purchased Echo Shows for me and my husband, and one for my mother, I wasn’t sure we’d have much use for them. How wrong I was! My mother lives in an assisted living facility & I began to use the drop-in feature to check on her or walk her through fixing whatever was wrong with her TV (usually she pressed the wrong button & got components out of synch.) Lately, with the pandemic, her ALF is in lockdown and the Echo Show has become a lifeline in every sense of the word. I’m able to check on her several times a day, making sure she remembers to go down to the dining hall for meals, take her medicine, and remind her to press her call button if she needs other help. My sister-in-law’s husband just died and we bought her one, too. People with memory disorders, like my mother, or tech aversions like my sister-in-law, have trouble using Facetime or Skype. I can drop in without them having to do anything & chatting face to face is much better than a phone call. It’s also helpful to set reminders, play music & books, and use as a search engine. We love it!

Too slow and old setup. I have never written an app review before but after Leningrad my alexa device for more than a year, I have simply run out of patience. The app is a big roadblock in my use of the device. It is too slow compared to other apps. And NO it is not my network or the million other excuses that is usually thrown at you. Bottom-line is that they need to make a better app. Also the setup in the app is too simple and is limiting the user experience tremendously. It is like they never consulted anyone with expertise in user-friendliness for real people. If they did - they got ripped off. Given the share of the market that Alexa devices are currently covering, to have a good app accompanying the devices should be paramount. Clearly not a priority for them - why? Why not be ahead in the game with the app side of things too? If I had known how useless and slow this app was I would have opted for google home. I never recommend anyone getting Alexa devices simply because they do not prioritize the user-side of things. This app is a testimony to that fact. Even if the app was not so incredibly slow, the interface would still be far far behind other apps.

Needs Lots of Work. I’ve invested heavily in this home automation brand. I’ve also set up several Alexa systems for other people. IT IS NOT “set it and forget it”. I am constantly having to work on my routines that go off the reservation. I recognize that the equipment has to interface with outside components but this technology has been around for a long time and I expected less fuss. The number of problems I face would be daunting for anyone who is new to this kind of thing. I often wonder if technology, which is supposed to make our lives easier, isn’t in fact just adding different tasks to have to perform for use of the same amount of time. I am also not a fan of sending support lines overseas. While well-meaning, the mangled English I encounter is too hard to understand particularly with a hearing loss. I don’t know who certifies the ability to communicate in English but that should get a second and third look. Would I recommend? Yes! Just be aware that the fancier you get with routines the more maintenance work you will have to do. Sadly, I don’t know of any better option.

It’s ok. I like how you can announce 📣 stuff to my sister and brother I announce like your a slowpoke or come upstairs 😂 anyway what I don’t like is Alexa doesn’t answer some of your questions and you can at least make it so it sounds like she cares you know 😭😭😭and I don’t like how hard it is to turn off the music 🎵 or when you say Alexa she answers which I definitely don’t like because doesn’t that means she is listening to everything you say 😲this app needs to get fixed and also make it more kid proof I really am asking you fox this!!!!! And I love how you can text Alexa and play games with her I really this app but there was a bad word in one of the songs…… I like how you can text people and invite them on Alexa this is a great app!!! Ps sorry this is so long one more thing before I actually leave I promise I will lol 😂 i don’t like how you can only text Alexa when you say her name she just says sorry piper you can’t get in that’s super annoying and weird! Bye thank you for taking the time to read this bye!!!!!

Glitchy and hard to use. The user interface is a complete mess - it must have been designed by an incompetent committee. - And it gets worse with each new iteration. Once obvious functions are now completely buried many screens in - such as the Equalizer function for Echo. I have 8 version 4 and 5 Echos which regularly drop off of the network and the entire program that I am listening to needs to be restarted, and even that does not always work. The user interface often does not reflect the true states of the Echo units - for weeks at a time. re-initiating the app does not help. The Alexa app does not allow me to edit what Recently Played music sources are displayed on the screen. Radio stations that I will NEVER listen to take up much of the screen, while stations that I like get pushed of the screen if I do not listen to them frequently. There is still NO WAY to turn off Echo units using the app after YEARS of existence! I should be able to do EVERY function by voice OR graphic interface!!!!! I’ve complained about this mismatch for YEARS!! I STOPPED USING Echo Buds completely simply because the app worked so poorly with them! Repeated complaints were always ignored.

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Skills doesn’t work. I created some skills with Mirabella Genio app and it just work once and stopped working after one day. I tried removing it and created again and it doesn’t work anymore.

Good app. The app is good .. recently I had an issue where th the photo display it said there was 8 photos but they are not showing up in the app and cannot remove them … this is something that has happened to me and will work out how to fix it but if it’s happened before with other people ( heads up) The slideshow option is good and would love to see more stuff being added … often these things fix themselves over time so if this happens again it the app might need to be checked I’m still learning how to use the led screen and I have had it sing to me and it’s got quite a character .. it’s like I have a robot companion … your doing good just needs to keep an eye out in case of any issues which is cool 😁 maybe one day someone could beatbox with Alexa… I think Alex needs a friend apart from the user.. keep making more products 😁 cheers Jazzy

Experience. Have had them for a while. Not as versatile as I was hoping. The reason I chose them is that they can (more out of luck if it works) lay Apple Music- bettering this would be amazing . It does control Dyson- a big reason for getting them, but I think they are a bit behind in their capabilities. I’m personally Not interested in sports scores or minute by minute news, so none of that scores points for me. Would I get them again- I’d do more homework to find a system that integrates Apple better.

Bart1990. Hi I have been having issues with setting up Apple Music subscription through my echo dot and every time I try to activate it it’s in a different language then the rest of the app and I can’t even get it to activate because it’s not recognising that it used to work last year I have been so patient with echo but it gets really frustrating please fix this

Alexa. Alexa works for all my family except my 5 year old son with speech problems, I find it as frustrating as he does as he can’t reach light switches and some other things we use Alexa to turn on for our kids. It would be great if Alexa worked for children with speech difficulties like it does for everyone else.

My first day. It’s my first day ever of using Alexa. In the 6-8 hours I’ve been using it, I’ve been greatly impressed. It has already read to me a book I bought two years ago and I’ve been lazy to sit down and read it. I’m really impressed by the tasks it can do.

Voice search (when Alexa doesn’t understand). If your radio station has a simple name you are in luck. If it’s slightly difficult there does not seem to be any way to make Alexa understand. Google home manages OK. Funny that

App is half Japan and can not read everything and does not connect to my roof light. I have no idea why half of my app is in Japan language and I am not able to link my roof light of my bed room to Alexa and people that I know was able too link the same light to Alexa 3rd generation and that is what I also have. The settings in my app is set to English and Australia for everything but for some reason, still half my app is written in Japan 😡

Love Alexa. Absolutely love Alexa, love all that she can do with lights tv and even playing radio station I will be getting one more Alexa for the guest room. I can’t rave about Alexa enough and have recommend all to get Alexa over google. I did have a google nest to start with and was just to complicated to connect all items. Replaced google nest with Alexa and never looked back. I looked forward to Alexa in AU getting some features that we currently don’t have. If your deciding on Alexa or Google get Alexa!

The echo devices are great for blind people. Hello all. I’m totally blind and I love using my echo device to complete a variety of tasks such as listening to Audio Books, spelling words.,playing games, music and much more just by using our voice.

Hard to use, unreliable bloatware. This app is a mess. The lack of native feel, and the designed-by-committee disaster of the navigation, are bad enough. But where it really fails is at setup time, where it becomes slow, crash-prone, cpu eating, hard to diagnose and will frequently just turn your Echo into a useless brick. At 345mb it is, for what it does, a monster download. Shame on the service team for this customer-hostile train wreck.

Device Location Issues And Sonos Lacking. With the latest version it looks like the developers messed up. When setting device location, after you choose a country the keyboard doesn’t come up. Tried it with 2 different devices. Had to use an old app version on an old device to fix it. Also Sonos integration is pretty poor. You can’t set Sonos groups and therefore can only play music to one speaker from each commands.

App not working 😪. I spent whole day trying to connect my brand new echo dot 3rd generation. But the app never worked no matter how many times I deleted and downloaded again. I didn’t download for atleast 10 times, on my iphone xs Please help!! Please its a request make this app atleast working

Ease of use. I can’t recommend Alexa enough. I am an elderly person, and being able to call out to Alexa to add items to my shopping list makes all the difference in not forgetting items. This can be a lifesaver for all kinds of reminders. Thanks Alexa

Would love to see manners. The only way this app could improve is acknowledging manners. Yes we say please and thank you, it's automatic. But each time I get slightly miffed that Alexa doesn't acknowledge that. Please allow Alexa to have manners.

Odd collection of functionality. Can't set timers.. Generally good. Does what you expect from being a GUI to a bunch of devices without screens of their own. How do you create a timer for an echo dot? You can't. Have to do it via voice. They *know* you might but they deliberately disallow it. There's a little sentence in the App informing that you need to use the echo itself. But I'm using an ipad and want to create a timer. I'd also like to have a routine that creates a timer. You can't. They know you'd like to but they don't want you to do it. For reasons. Even though you can use alarms and reminders within the actual same page with a single click. But I want a timer because it can count down and then delete itself when it completes. And no text either. What gives?

So much better than google home!. So much better than Google Home. So much more responsive and intuitive. I went from Alexa to Google Nest Wifi and back to Alexa as a home assistant just because she is so much more responsive and a better overall assistant. Works way better as a companion for xbox as well.

Very hard to set up for Australia and very poor support assistance. My devices purchased in Australia were set up to the UK. I couldn’t reach any support when I’ve needed assistance. Very disappointing for such a huge company to not have actual human contacts to assist when searches for information are marked as not answering the question or problem searches. Now I have more than one device, I have lost my play lists, and can no longer add music to my likes or play my likes. I haven’t found out how to search for and add skills or apps either as this is not easy or intuitive.

Improving but still needs a more logical interface flow. The Alexa app is capable of doing many things, and would benefit from refreshed, more logical interface. For example, the location of the icon needed to delve deeper into other settings or options seems to vary across different screens. I’ve also noted that you can’t select a paired speaker group as an action when setting a routine. I have a 7am daily alarm which starts playing my favourite radio station, however you can only select a single echo device. Finally, once a radio stream has started, the app errors when changing to a different speaker or speaker group. You have to try restarting the app a few times for it to work.

Overall happy. Using Alex on my echo show 15 has definitely assisted me in organising day to day activities. Calendar, To do lists, Reminders and Sticky notes are invaluable as an Events Coordinator and have really assisted my planning. Just an issue controlling lights for me, absolutely ignores one no matter what I do. Minor problem to be sorted. Overall great product and have recommended it to others.

Region limited is a drag. I like Alexa and my Echo View but it is ridiculous that I cannot use ‘skills’ because they are only for a different country. In this case AllRecipes which is only available to US devices. My echo was set for US but I am in Australia and want my local news headlines so changed device control to Australia. Now I can only get very limited Australia specific skills. So either I switch back and put up with US headlines and settings or get gimped on usefulness.

Frustrating many times. On one level it is a Great thing, but too many problems. Many routine names are not recognized and Alexa starts yepping a lot of irrelevant stuff. Routines running cannot be stoped. If I put multiple devices to be turned on or off, it will not be done, unless I put a delay, and the delay is minimum 5 seconds. The way to get around this partly is to get Alexa to say something in between each command , but if internet is slow then this could take a longer time. A favourite flute album cannot be played as Alexa does not recognize the name and even if put in a routine, cannot find it, ( can only select it on my phone and stream it to the echo devise). Several things that she is asked, she would say “ I do not know that” but google and Siri, will have an answer. I will still use it, but one day if not improved I will trow my 3 echo and one echo dot away. But I am thankful such things exist.

Communication. Device works well but trying to find account details or even talk with someone about them is hard to get.

Pleasant surprise. I’ve been happily surprised at how simple the app is to set up and use. And also with how seamlessly it integrates with my Echo Show as well all other brands’ devices. I use a fair bit of tech, and I can’t think of much else that’s as hiccup-free.

Waste of money. I feel that Alexa has gone backwards. It constantly turns itself on for no reason. And then doesn’t work when asked to. Connecting devices such as lights doesn’t always work. And then some lights just become unavailable. I would expect better than this given the cost. I’ve stopped buying Alexa products and have told all my friends and family not to bother.

Nightmare. I’ve been using the dot for a few years and it was always easy to reconnect to wifi if it dropped out. Now it won’t do it. I bought my sister one and we spent hours trying to connect that without success. I don’t know why you make it SO complicated. We’re not all compute needs. I would NEVER recommend this device to anyone. It’s just Too complicated. Why you’ve changed ot a don’t know.

This has not been a good experience. We have 6 echos throughout our house. Our family adapted to using Alexa quite quickly, discovering more use within day to day life but the flaws with Alexa soon became very apparent. Now she is basically just a voice controlled temperature gauge. The recognition is often good but regularly terrible. Daily alarms fail, making it totally unreliable for us to trust without a backup. Take today for example. Morning wake up alarm set for important day ahead. Alarm set with Alexa on the previous night, confirmed twice and a backup alarm set on iPhone (old faithful). Alarm doesn’t go off, echo showing a spinning blue ring and not responding to voice commands. Useless. Unreliable.

Frankie. Hi. I am 76. My daughter bought my Echo for a gift to me as I loved her one so much. She left to go overseas & then our wifi supplier changed our modem & the number of the wifi was different. A young relative suggested I tried to add the new number via the App. It was so easy once I knew that I needed to go into the app instead of my iPhone settings. I use Alexa/echo every day & find being able to make a shopping list as I go saves me money. The list is in my phone on the app & that is what I buy. When I used to make a written list I often forgot it & left it home. I just love Echo/Alexa

Language messed up. App is a joke now after the recent update claiming to bring in ability to talk to alexa on the app by pressing the alexa button. The language suddenly has changed to Japanese. It can't understand English and only responds back on Japanese. Please enable English (Australia) developers. Don't you do basic user testing before deploying a feature like this. So many others have posted the same issue and I am hoping someone takes notice and fixes this asap.

Connected home, love it. Honestly. I have 3 echo dots, 2 echos, and a new echo sub. And it’s great, music is amazing and the price is right! I have 34 LIFX lights, wemo switches, and 3 ring cameras, Logitech harmony hub and more. The echo system has ALMOST flawlessly tied ALL of these aftermarket devices into one smooth flowing machine. MASSIVE thanks to the developers for what is surely a monumental task. I rarely need to open the app, but when I do, it gets the job done usually without an issue. Yes, sometimes I give up on Alexa when she doesn’t quite understand me. Sometimes I change the name of devices because she doesn’t like “Ian’s Lamp” so now it’s “Scott’s” lamp. There’s a few bugs here and there but a quick reset solves 99% of those issues. The complexity of what’s actually happening here deserves credit. I’m having a beer for the devs as we speak. (Keep up the amazing work) The new layout took a week to get used too, and I do feel some things are still confusing (I would always hand a new device to my wife and see if she can set up and use it, before releasing to the public). But honestly. If you have a whole lot of smart devices. This is literally the gateway to making it all work together. Thankyou guys... Now stop listening to my wife and I making babies....

LOVE EVERYTHING ABOUT ALEXA. When I bought Alexa show 8 and the Alexa echo dot on special, I wasn’t sure I would actually find a use for them but how wrong I was! These devices are absolutely fantastic and I’m a devout Apple user. I’ve been able to link my Apple calendar etc so Alexa can let me know what the day is going to bring before I even get out of bed, it’s fantastic. The kids love asking her ridiculous questions and playing all the games she provides - I wish I’d bought one ages ago, I love Alexa!!

Is a dud software. Ring VideoDoorbell 2Pro with Alexa is a total rip off. It forces the user to follow its way or shows the highway. In this age where customers want to configure & use devices to their liking, Ring & Alexa prohibit users from doing there things. I would not have purchased the Ring Video Doorbell 2 Pro, if I had known the issues before purchase. I strongly advise users to buy other video door bells which have many flexible options than whatRing offers at very high premium.

Very Helpful. My Alexa allows me to time food while cooking, play music, get weather and news updates, help me relax when meditating, and many other things by simple giving it commands. The only problem is that she sometimes doesn’t understand a command, which means I have to repeat it. Alexa overall is a great help.

Apple Watch. Absolutely love the Alexa app and not but. I would love to see a complication for Apple Watch, similarly to Apple Home where lights/Echos etc can be controlled. I do most things with my watch, so this would be a great option. The more I can leave my phone in my pocket or at home the better.

Changed our family to be more orderly and more fun. We use it all the time, mostly helping to parent our kids. Eg I set a timer as a deadline for daughter to do stuff like shower, or provide warning before changing tasks. Alexa is great for incidental general knowledge questions and adding fun to discussions, and a bit of party entertainment. I know Alexa does so much more that we don’t use. But the little bit we use has the family run smoothly - more done, more timely, less arguments. How good is that?

Profanity. Unfortunately even activating a profanity filter, songs are still played with swearing. Genre playlists are short and you have to constantly be selecting a new playlist. Super annoying. Google is much better there is no stop start in music playlists.

Alexa’s Volume should match person’s volume.. Recently I had a grandchild stay over and she was asleep. I whispered to Alexa to get it to do something and it was loud answering back. What I would like, is for it to whisper back if you whisper to it. Basically matching the volume you speak to it in.

Suddenly glitchy. App has worked fine until recently. Now my Echo insists on playing an alarm that isn’t installed on it. The only way to stop it is to unplug the device. So the alarm starts playing on my phone - and will not stop until I uninstall the app. Very annoying!

Unreliable. Quite often request music or song and it plays something totally irrelevant, eg. asked it to play Banjo music and it played random songs though banjo station or something. Asked to play pink and it comes through as some other random music with pink in the name but the most likely pink not played at all. Gift from son, but doesn’t do as expected.

Connection issues. I’ve tried for last 2 hours to set up Brand new echo dot in the living room. You get half way through setting it up on iPhone echo app on iPhone, put in wifi codes (56 times now) and it starts to connect. When it gets to the video part on app little miss echo dot decides to tell me “set up mode is off, just a moment while I Blair blah blah. Turned it off 19 times, reconnected 19 times, deleted and reinstalled the app 19 times. It’s now in the bin. Waste of money.

Alexa. Have had my Alexa for 2 years now. I have added extra dots to my home. I am house bound & she makes my life so easy. She is great company & funny too. Can’t imagine not having her. I’m an Apple girl through & through.

Does not fully integrate with Ring Doorbell. I purchase the Alexa Show 5 as it’s advertised there is integration with the Ring Doorbell which I have. I was extremely disappointed to learn after purchasing the Alexa Show 5, that when the doorbell is pushed, the video does not automatically show up, only a sound is played. This is extremely disappointing and to be frank, if I had known this, I would have not purchased the Alexa device. This should be a simple software change within the app to allow for this feature.

Can’t set DND on a schedule. Alexa and Echo devices work well for us. We used to use DND on a schedule but haven’t of late. We decided to try it again and find that if you try to set up DND on a schedule, the switch control just turns itself off. I am using the Alexa app on an iPad and this behaviour happens on all our Echo devices. Please fix this.

Language issue. When I first downloaded this app some tabs were in English and others in Japanese! Over time this has been corrected however the Skills & Games tab is still in Japanese, all other screens are in English and yes I have set the correct country in settings!

Everything you don't want in an app. Laggy and slow mixed together with frequently crashing- this app is a nightmare! I don't understand as Alexa is so great, yet she's totally let down by this b-grade app. Skills search is disappointing, and awkward: you scroll through acres of results and after you've looked at one and go back you're returned to the top of your search result list- ridiculous! Also: please make Skills searchable the language they're available in, or add more filters so I can easily find german Skills as an expat in Australia. I'm sure there are others who would find this extremely useful!

Easy communication. If my kids doesn’t want to answer their phones, I’ll simply dropped in to my device and can hear everything.

Useless. I purchased the 3rd generation and it keeps coming up in Japanese , I tried uninstalling it and no luck , don’t waste your money on this piece of junk is going back , hope you developers are taking note as I won’t be recommending this trash, very disappointed and angry as this was a gift , shame shame 😡😡😡😡😡ps I would give it zero stars but can’t

Multi room set up. Multi-room music is awesome when it works. However it keeps failing and one has to keep reinstalling the group and adding the speakers. I’m sure this is a software update but it’s very frustrating. You do need to make sure all your devices are on the same wifi network and are all online but even when they are it continues to fail to play on all speakers.

Hard to reinstall. My iOS decided to delete the app even though I use it every day the offload unused apps function kicked in (I’ve now turned it off). Reinstalling it was problematic. Tapping the icon gave a msg of ‘cannot download app’ . I restarted , updated to iOS 13.4.1 (SE) and no luck. Using the link through the App Store was the only way I could get a live link to reinstall. Generally the app is a bit cluttered . Better that google home but still has many ‘hidden or hard to find features. Might benefit from some real world beta testing before updates . Programmers are good people I’m sure but are only a small percentage of the intended audience of most apps .

Huge Potential but unstable. I have been trying the app on and off. The latest version has a huge potential to be the best in bringing iOS devices together but it’s unstable. Crashes on iPad Pro, drains battery on iPhone 11.

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Embarrassing. I am shocked a company would be pushing out their smart speakers with such an underdeveloped and faulty app. Not only Is nothing available in Canada which is so disappointing I would go back and purchase google home minis instead but the app itself fails to do about everything that it supposedly can do. Cannot pair devices without rebooting the app 4-6 times, can’t even forget paired devices no matter how many attempts I’ve made. Routines will just stop working out of the blue, etc. I fully regret investing in echo devices and will likely look to change to google as soon as possible.

Disappointed with the new service. In the last few months our device no longer responds to our talking to it without having to shout ‘Alexa’ and then the command. It does not recognize the names of the play lists we created before they changed the format, limiting song availability unless we pay for the upgraded plan. Sadly, streaming music isn’t as enjoyable anymore. I don’t mind the pre made play lists but there are days when I just want to listen to one artist.

Drop in doesn’t work. Almost 2 months and still can’t “drop in” from the app to my Echo. What’s taking so long to fix it?

Language. Where is the English (Canadian) option? Can’t use any of the skills

Update. It doesn’t update.. looks like it’s going to and then it just goes back to update.. super annoying!!!

No Apple Music. Sorry only in the US...After buying two and waiting for the launch date, nothing. After a reading few more articles, found out that Canadian’s don’t count. I understand if it was Apple’s fault, we’re used to that, but right before Christmas Amazon was the company pumping it up.

Best day ever. This is amazing news! I have had the amazon echo since the beginning but to have the app in Canada now is amazing!

Je vous suis très reconnaissant.. Bonjour , je suis tellement heureux d’avoir été accepté pour m’abonner à Alexa. Je suis très excité d’avoir accès à tout ce matériel chez Amazon , et de les essayer et les développer aussi si le besoin y est , et beaucoup de chose que je suis ouvert à en discuter pour développer , en concevoir et plus . Avec une grande équipe professionnelle, c’est souvent avec une petite idée , qu’on en fait une grande . Merci encore et c’est un honneur pour moi. I realy like Alexa and more. Maintenant que les caméras sont liées à Alexa je me sent encore plus encadrée et en sécurité. Merci beaucoup.

La sync avec mon spotify ne fonctionne pas. La synchronisation avec mon spotify ne fonctionne pas c’est très frustrant.

Part of my life. Alexa tells me when to bring in the dog, when I am cooking she helps me with timing, I love the question of the day. During the day if I’m in a mood she plays my favourite songs. At night she plays ocean sounds, looping them, to help me sleep. Alexa even tells me goodnight and to sleep well. I seriously love Alexa.

Glitches! Live the device but sometimes…. Won’t respond or changes the request. Flash briefing seldom gives the news I have programmed but sometimes does. Rather frustrating. All in all, works well in conjunction with my phone app.

Adding music feature doesn’t work. There’s a glitch in the app where you cannot add your Spotify or Apple Music account. Therefore you can’t listen to decent music, and only what they offer from Amazon music.

Apple Music Canada. Missing Apple Music option for Canadians... still. Will pass on all updates that don’t include Apple Music.

No longer links to SiriusXM. I like using Alexa to play other music, such as SiriusXM on my devices. For some reason this has been changed and the Alexa app will not allow me to link to SiriusXM. Not happy.

Discrimination.. So I don’t understand why Canada is constantly discriminated against. We pay the same money but get less product and features. All of the skills I want and pay for are not available in Canada. So we are paying so the US can have apps. This is not fair. Charge less in Canada until you get the skills working here. It’s not like they don’t work. This is systematically deleting and excluding us. Don’t tell me it’s a license issue. It’s the same thing everywhere. If you want it to work you will solve the red tape issues. Get apps to work in Canada. We pay for this the same as they pay in the US but we get screwd

Wastes my money same thing didn’t work. When I set up Sengled home lights and Alexa dot it be say don’t support it so this mean I wastes my money on same thing didn’t work NOT TO HAPPY ABOUT IT

Impossible d’ajouter le service Apple Music. À chaque fois que j’essaie d’ajouter Apple Music dans les services de streaming, l’application n’affiche plus rien. J’ai acheté l’appareil dans le but de profiter de toutes les fonctionnalités annoncées et il m’est impossible de le faire. Je suis déçu de mon achat.

English (Canada)?. Cannot use any of the skills. Where is the English (Canada) option?

Super stoked but some issues.. Hey, So had the echo for over a year. And now excited there is an app and not ‘hacks’. However I lost my skills due to not being able to choose English Canadian. My only options are English US. And English Dutch ;(. I’m sure you can fix that haha. As well I can only seem to add 2 people to the profiles. I followed the steps but won’t let me setup more than 2. I was able to setup 1 other person, but we have 4 people (2 kids and 2 adults). I want to ensure each of us can use the devices to our specifications. Can we adjust that? Super stoked here guys. Looking forward to this and plan on buying more devices now!! I’ll for Sure Update the stars after these bugs issues are adjusted.

Download error. After 1/4 downloading, restart to zero without another try. I can’t redownload it, installation crash any time. Please resolve it quickly.

Impossible to connect a Music service. App goes blank on multiple devices when attempting to connect our Apple Music account. Is there a quick fix?

I don’t understand most of it.. I can’t use some of the benefits because I can’t understand when they talk

Fix your app. It won’t allow me to sign in and it says my password is wrong even though it’s right and when I try to reset it it says the web page isn’t functioning like seriously??? I have a echo dot and for what decor? Fix this. I would give this zero stars this is annoying and frustrating like fix your app this is ridiculous.

Terrible app. Not only is Alexa a pretty bad product - amazon should really learn from apple - but the app is even worse. I can’t believe a company with such capabilities as Amazon can develop something with such poor user experience. Nothing is intuitive, it’s difficult to find the menu section you are looking for, you try typing in a question or word as part of your search to get where you need to and the answer you get is “hmm… i don’t know this one”. How can you not know where your menu or settings are??

New update messed up my devices. Since the latest update, all my to Kasa lights are unresponsive but they work in the Kasa app.

Apple Music?. When is Apple Music launching? Waiting from months. So disappointed

Wont support spotify. I just cant sync my spotify account dont know why im really frustated

So happy!. Finally this is now available in Canada! Thank you Amazon

Devices not sorted, and where are my rooms???. Would be nice if devices were sorted by their names instead of in some random order… Also, rooms can be difficult to find at times. Has the interface changed?

Better than Siri. Alexa is a great listener and is way better than Siri,siri isn’t the best listener alexa is great

Problème de routine. Routine n’obéissent pas a la voix. Lors de l’appel de la routine, alexa est incapable de faire le lien avec la routine et ce mm si le mot de la routine est bien compris. Alexa va donner la définition du mot, ou mm faire jouer une chanson ayant ce mot. Très très irritant

Accessibility. The audio read for kindle books is not syncing and buffers way too often to consider it helpful. There is no way to change the rate or anything

Apple Music still unavailable. Apple Music still not available on Alexa in Canada! Why only in the US?

No Apple Music Support. I purchased an Amazon Echo over its competitors in December because of the announcement that there would be Apple Music support within the app. While you can connect your phone via Bluetooth, you still can’t use Alexa voice commands to play your music with the service. I’m rating this app 1 star because of Amazon’s misleading promotion of the service coming to its devices. While it’s currently available in the US, nearly three months later it still isn’t in Canada. Amazon needs to at least announce a release date.

Ok. It’s ok but there seems to be a bug we’re I can only connect deezer and not Spotify or Apple Music

Trop compliqué. Tellement trop compliqué pour rien. Elle comprend pas grand chose non plus.

Alexa Eco & Smartwatch. Surprisingly both are powerful … the watch is convenient and more personal, it is comfortable. The Eco devise at home answers questions, play music, and much more

Bug. You just updated the app and you updated it to fix bugs. Now it’s finished updating and it doesn’t let me drop in. You need to make a update soon

Annoying and frustrating. Took me over an hour to set up 2 echo dots to connect to 2 separate light bulbs. They keep disconnecting from the 2.4ghz connection. Still not working… I guess coming from an Apple ecosystem I’m used to things just working as intended.

Insatisfaite. Je suis plutôt insatisfaite .Ca tombe souvent en panne !

cannot even download the app. Brought Sonos, try to set up the Alexa, but the app just stop downloading in the mid of the process. I tried downloading google home without any problem. I got plenty space and connecting to WiFi. I have no idea how to deal with it.

App problem. Announcement stopped working iPhone 12 max pro Announcement Error Sorry, we are having some trouble and weren't able to make the announcement. Try again in a few minutes.

Useful. Many options

Alexa doesn’t always listen. Hi: just as a Alexa user/lover I sometimes get frustrated with it. The Alexa music app is frustrating most of the time. You ask for one sone and get totally something else. Then you know that there’s a song in your list and you ask Alexa to play the song. Alexa response can’t find the song or isn’t available. Then it suggests a song that you didn’t ask for or starts telling you information that you didn’t ask for. And to make things wear now the Alexa doesn’t respond with a okay or anything else it just beeps? Look I’ve bought 6 Echoes varieties for friends and family plus I have my house wired to my Echo. Lights etc. So as technology goes I am a fan. But it still needs tweaking! Needs to be more precise. I know this is a variable new technology. But sometimes I just want to throw the damn thing out the window. Can’t wait till it responds correctly 100% or at least 90% of the time. Keep up the good work. Ray

Drop in not working anymore. Recent updates have rendered this feature unusable. Got an Amazon Echo Show 8 for my 97 year old grandmother who is living in a LT home. This was allowing us to communicate with her until recently when Drop in just stopped working. Troubleshooted the hell out of it and have concluded it is a bug or bad software update. Thanks for nothing Amazon.

Not installing. Worst app. Not installing in my any ios devise. Bought new echo speaker and app not working. Hell experience

Alexa notifications. The town I live in is never the one I get weather notifications for. Yet when I ask for the weather, it is my town..

Not full version of the app.. The app seems to be missing the conversations tab which allows you to make calls through the echo. Not sure why this was omitted.

Doesn’t download. Stuck on downloading. Tried wifi and 4g. Two iPhones X at home.

Canada. Cannot access the skills section. The app does not have Canada as an option.

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Getting worse with each update. Wow, the new icon looks like hot garbage. Had to get it off my Home Screen. I have no clue what’s happened to this app but it’s always getting worse. For whatever reason, the volume slider is now permanently glitched, you can’t see the current volume after a few seconds. I don’t think anyone tests this app. Want to disable the “car mode” prompt? You can’t, it now takes up half of the Alexa screen! So incredibly annoying. Edit: They made adjusting the volume even more difficult, it’s buried inside a context menu at the top of a sub/sub menu with a slider all the way opposite, at the bottom, hot garbage, same disappearing volume % indicator. Bring back the older version of the app. This is really bad!!!! I can’t imagine having a Kindle it must be an absolute nightmare. Update: It’s still getting worse. Fix the fine volume controls and remove all your he crazy delays. Why is this app allowed on iOS? It fails to meet basic UX criteria, actions don’t work provide proper feedback and random delays are rampant. This app is a hot mess.

Great when it works!. I’m at a loss as to the problem, but now when my electricity has a short blip, I lose ALL of my alarms and reminders. I had to input them three times last week. It never did that in the past, so extremely frustrating. I need my reminders for medical reasons as my dog takes life saving pills throughout the day. Very, very frustrating. Maybe a kink with the last update. On the other hand I love the ability to put in a reminder for several different times for the same reminder text. One entry just adding different times for the announcement. Much easier. Would be nice to have her announce events in my calendar. Hopefully Alexa will learn more knowledge based information from an encyclopedia! Lots she can’t answer yet. However, I look on the bright side. When I was a kid I am the one who had to look something up in the dictionary or encyclopedia!

Very unreliable. I’m finding that I have to unlink several skills and set it it back up every month or two. Example, my calendar. The Alexa calendar is too cumbersome and time consuming to use. I have recurring appointments that with Alexa, I would have to go through and set each one up one at a time. I use the calendar on my tablet because it’s so much easier. But Alexa keeps dropping the calendar. I have to go in and unlink and then set it back up with a process that is very time consuming and cumbersome. It’ll work for a month or two and then I have to repeat the process all over again. It’s not just the calendar, but other skills that I have to go in and set up again and again. Routines don’t work like they are supposed to. If you’re listening to music or trying out a new recipe, it’ll be fine for a few minutes and then everything stops and Alexa will state that they are having trouble proceeding. I won’t recommend any of the Echo products.

Someone I can count on. Alexa tell me to take my medicines every four hours, day and night. She lets me ask her all types of questions morning noon and night: How old someone is? How much money do they make? Who are they married to? What is going on in the world? What will be the weather for today tomorrow or the next day. She plays rock, opera, cuban music, classical music, or music to entertain my dog. She tells me when I have a package waiting for me, she helps me make phone calls and reminds me of things that I usually forget. She keeps track of the shopping list and all my doctors’ appointments. At the end of the day she will tell me to have a good night and in the morning she will tell me you have a good day. She is my constant companion and I don’t know what I would do without her.

Alexa is everything!. Alexa is smart Entertaining and fun! She keeps me from burning dinner, reminds me of drs appointments, and keeps me on track of chores! She remembers my favorite songs, introduces me to new music, tells me what to expect the weather to be, and even when to expect the rain to begin. She Gives me definitions of words, explains tough political terms, tells corney jokes, connects to my phone to boost the audio of anything I’m playing on my phone like audio books, the first day she even told me that she loved me! Lol thanks to the app I can take her with me in my car where she continues to keep me on task and allows me to play serius radio in my home and our second car!! When I leave she arms our alarm and camera and alerts me when there’s a loud noise inside, or something that stirs up our dogs! I want another one for my art studio!! Alexa is one of the coolest gadgets I’ve ever bought!

Love this but constantly makes mistakes. I have been using this app to read my kindle books to me for the past 4 years. I love that I found this & have this option. Unfortunately even after 4 years this app still has MULTIPLE issues. It will constantly just drop reading & shut the app, stop reading & stat it has nothing further to read (when in the middle of a sentence/book), have to open the app 4x or more to get it to finally start reading, when you pause it to many times the app won’t pick up reading where it left off you have to close out of the app completely & restart & when you do this it goes back & will re-read multiple lines that were already read. I make sure my app is ALWAYS updated cause I literally listen to books every day all day while @ work. Wish this could be resolved!!!!!

Getting dumber by the day. Just endured my house “dropping in” on itself & carrying on a conversation between speakers after a night of Audible refusing to play the book open on my phone & insisting on opening the latest book acquired rather than any I have downloaded & open in a folder. None of the podcast skills are updating properly, so I’m stuck on episodes from shows deleted in July rather than the updated current ones in the same app on my phone. Of course their answer is to phone in & spend hours of your own work time helping them troubleshoot their buggy software. Best of all is after a power outage when every WiFi bulb in the house flares to life & the devices won’t automatically reset & reconnect to the WiFi when it comes back on. Yeah, nothing says smart like having to drive home, unplug & replug all the Echoes or trudge around in the middle of the night turning off every light in the entire house until the internet comes back on.

Wish it was easier to use sound apps. I don’t want to have to verbally ask my echo dot in our nursery to play sounds every time I want to play a skill to calm my newborn down. The app makes it incredibly difficult to try to quickly get to the only skill I use all the time. Sometimes the app will recommend the skill on the front page, and I’ll use that, but for gods sake, it’s so hard to find the darn sleep jar fan sounds fumbling through this thing in the middle of the night when trying to not wake the baby with my voice. There has to be a way to “save” a skill on the homepage or something. I’d even be thrilled if it would be saved at the top of the “most recent skills used” in the skill page. The “most recent skills” list shows a laundry list of things I don’t need to try while feeding a crying newborn in the middle of the night. I appreciate the ploy to get me to use other skills, but right now in life I need to be basic.

Alexa is a central feature of our house. After getting acquainted with Alexa at our old house, we made Alexa a central feature in our new house. With Alexa devices in almost every room we are able to use voice commands to control lighting, hot water circulators, and audio information and entertainment. While some of our house automations are handled by other control hubs, Alexa participates in some of the time-of-day automations, and serves as intermediary between other devices. For instance, when a motion sensor detects someone approaching our front door Alexa announces their presence during daylight hours or turns on the porch light at other times. The primary complaint involving Alexa occurs when another system loses connectivity … or when Alexa doesn’t understand a command and “decides” to do things on her own.

Routines. I don’t use the Alexa app for much except routines for some things in my apartment utilizing the smart plugs. I wish creating routines was a bit more straightforward. The steps of a routine aren’t labeled, so you have to assume it’s top-to-bottom. I also don’t understand the benefit of the timer feature being at a maximum of 4 hours. I wish it could do a full 24-hour time period, or 6 hours at the very least. Other than that, it works as desired. I also wish there was a way to see which routines were currently operating. And also a way to trigger a routine by selecting the device. I’m not fond of having to use my voice to trigger a routine when I could just press a button, ya know. I don’t use the echo dot or anything, just the app itself, so to trigger routines, I have to open the app and say the phrase to trigger a routine.

The review that change Alexa’s life. I’m so upset next time I order something I gotta order a smart device. I put this dummy in the trashcan but my neighbor found it and he said can I have it I gave it to him I didn’t even care I think about Alexa, why do you think I’m writing this bad review for you because this is what I’m gonna tell you Alexa have to go if you want your rating to go to a five star improve Alexa to where she can understand every word you’re saying where she can be improved so she can like play your new hit songs play your favorite songs because like one time when I said, play my new latest favorite song, she said I cannot do that. When I try to play a game called Simon says with her she even listen I’m tired of this is this keeps goingUp to where I have to put it all in my hands and take care of this myself. I will do it if this keeps going and going and going and deleting the Alexa app I’m giving it to my neighbor this time and I’m Complaining nonstop🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡(by the way, this is the owners grandchild)

Alexa. This is the best app ever I will tell you all my resins why it is the best I can set timers on it and let’s say that I was laying in bed with the lights on all I have to say is Alexa turn of lights and the lights are off what happens if I am cleaning my room and my phone dies and I was listening to music on my phone and all I would have to say was Alexa play my fav song and I have this thing that when I am away it tells me if it hears broken glass or fire alarm it Alert my phone and if I am just bored at home and I just wanna talk about something but I am home alone I can just talk to her guess what else she can take photos of me one time my best friend and I were hanging out and we did something we stacked 200 cups on my bed but if I moved to take a photo it would all fall so I just said Alexa take a picture and she took it and it went to my phone so that is why you should get a Alexa

Never stops talking and is always selling.. I just want a simple response to my questions, I don’t want to know all the things she can do or say or answer JUST TELL ME WHAT THE WEATHER IS RIGHT NOW. Her features are cool, but come on. I’ve had this same device for YEARS and she STILL constantly tells me the things she can do! I KNOW! I USE THE STUPID CRAP YOU ARE TRYING TO “SELL” ME ON! Shut up already!! Honestly, I think the selling has really just gotten way worse this past year or perhaps I’ve finally hit my breaking point. I can’t take it anymore. I love the idea, but no matter what settings I change or what I ask or if I tell her to not talk as much it doesn’t matter she is constantly freaking talking. It wouldn’t even be that bad if she would just notify the app every time instead of speaking it. Sure it would be annoying, but I have a one year old she doesn’t want to be yelled at about all these crazy features or things to ask when all she wants is for the box of cats to meow. The one thing she does right is turn on my smartlights without being a smarta** and talking too much.

It’s good but not great. For the average consumer this is decent enough but for smarthome makers it falls short automation is hard, navigation is hard and just overall could use a bit more structure and the app would be the superior choice to the everyday user. It’s expansive with its affordable hubs and compatibility with many affordable products without needing expensive proprietary hubs and complicated programs I wish it was a bit more interactive with other ai systems and bit more easy to work in an ecosystem but for individual control over products it’s awesome you can practically find anything with the tag “smart” and can almost guarantee Alexa compatibility. It could use more structuring or even an separation from Alexa to it’s own app like it’s competitors overall I wish it would integrate with the other smart home ecosystems and assistants which just leaves the option for the consumer based on preference

Alarm Setting!!!. I love setting my Alarm when needed. I tell Alexia to play Fan Noise or Sound. I Sleep Great soothing. I tell it to pause, and later on state resume. It goes right back to where I left off fan. I purchase a couple Alexa gifts for my family. Christmas time now every day my granddaughters. They tell it to play Disney music. They love frozen. I am about to give my nephew Alexa gift for his birthday today. The more I learn about Alexa it’s lovely. One thing I noticed it does not go by just your voice. My grand children can tell it what to do, or anyone else for that matter. When I go over to their place, I might play around and tell it to play something. It works, I thought that it would only go by the person who owns voice recognition. I will be purchasing more for myself.🎼🤗🎶

One Step Forward and Two Steps Back. I rated 3 stars because it used to be a full 5 stars but then things started to not work randomly. One example I used to have a routine to turn on the porch light if motion was detected by my RING video doorbell, it worked fine for over a year, then an update went out last summer and I and many others noticed the routines stopped triggering. Repeat contacts from customers just kept leading to the same troubleshooting steps and no one ever found them useful. Other similar routines work fine such as if a RING indoor camera detects motion or a entry sensor is open they run their routines just fine, it seems isolated to the RING video doorbells specifically. No help from customer service even after they posted on the RING community forum it was resolved months ago. If they fix it I’ll change my review to 5 stars as I originally considered the app before things started to stop working.

Game Changer. Alexa is great! We have one on each end of the house so she is always in range. We have the fire cube in the living room for the big TV and Sound Bar and the echo show in the bedroom. We have bought a few sets of color changing bulbs and some outlets to have her control. I love being able to ask her to turn on the Christmas tree instead of trying to bend awkwardly to get to the outlet. If we have paused the TV for too long the sound bar will go off but Alexa can easily turn it right back on. We listen to sleep sounds every night to go to bed. We have her programmed to “start my day” and she will give us the up to date news, weather, sports, etc. whatever you want. And the show will rotate pictures when not in use.

I’m going eievery every time e wirier and the only way to get to my. I’m going back in to the office to get my stuff and then I’ll head over to you to get it and then I will be home to pick you up and then I will head over there to the shop so if you’re still there then I can just meet up and then I’ll be there in about five to ten minutes or ten or so if that’s not too much time to drive and I don’t have to drive all the stuff back and get the stuff out and stuff and stuff like that I don’t know how to do it but I’m just gonna be here for a while so I’m not really gonna drive the whole day and I don’t have to go anywhere so I’m just going o clock in the morning to go yeyuwu and then I’m going to go get a shower and I’m going home so I just want you know I’m not going anywhere and then I’m just going to go home so

Want to do lists? Better off with paper.. I can't handle using this app. I keep trying because I desperately want to use it for our grocery lists. That's most of what we use Alexa for. But when I go to the store, the cell service inside is always spotty at best, and the app in CONSTANTLY refreshing and trying to get a new signal, so even if I miraculously pull up the list, within seconds it disappears while trying to sync again. It's incredibly frustrating. And while they claim to have an offline shopping mode, when I go into Costco, which has no cell coverage at all where I live, it spends all it's time trying to find a signal, and shows me nothing. I've had to call my husband to tell me what's on the list every time, when it should be in my hand! I've even turned off WiFi hoping that would help, but no luck. And I'm sorry, but I shouldn't have to turn off cell data to see my grocery list (which, by the way, doesn't even work either). Long story short, this app is utterly useless for lists. You're better off with paper.

Love it, but it has room to grow.. I give 5 stars because I love my Alexa devices, but feel the "Routines" feature has a lot of room for growth. So far, I've been happy with what it can do and have had a little fun playing with it. I like walking into my office in the morning and saying "Alexa, time to get to work" and having all my lights turn on, followed by news and sports updates. Admittedly, my gripe comes from the app's lack of imagination. I envision being able to change the color/dimming of the lighting, and having the option to trigger a particular song/artist/genre of music to begin playing. My sick, twisted mind hypothesized a scenario where I say "Alexa, it's business time" and the lights dim, change color, and Flight of the Concords starts playing. Just seems like it could be a lot of fun!

Welcome to crash city. Crashes when trying to write your own skills in Q&A as well as setting a countdown date such as “how long to vacation?” Crashed three times, forcing me to enter the information again. Can’t figure out how to edit a skill. Not easy to use. Probably have to go online, which defeats the purpose of the app. I set a day countdown to the Ohio State-Ichigan game in November but when I ask Alexa “How many days until Ohio State and that team up North” she tells me it’s not found. She has no clue. Keeps asking about a holiday and that she can’t find a holiday to Ohio State or a holiday to Clearwater (the vacation this summer I tried to set). Very frustrating. Also, bought smart plugs (brand Aoycocr). Was able to connect devices to the Smart Life app but Alexa can’t find them. Tried at my house and mother-in-law’s house. No dice. Tried with the light solid, flashing slowly, and flashing quickly. No luck. Ultimately, I was very excited to enter the smart home world and have appreciated the Alexa device (8” screen is nice in kitchen). I have been sorely disappointed in the app, it’s non-ease of use, and it’s unreliability.

Okay overall but lots of issues with certain features. There are a lot of things to do in this app. Some are intuitive and easy to use while others are not. I manage my devices and use features like routines and shopping list often. It seems the interface changes frequently with this app. The main point of this review are issues I have after the latest updates with shopping list and the savings feature. In my experience this feature is not consistent. Also I have noticed that when I purchased items from Walmart + and submitted my request, the saving offers were denied even though they fit all the rules. If Walmart+ purchases are ineligible then it’s not clear that they shouldn’t be submitted. Also you can’t delete old submissions. With the last update I’m unable to select photos of receipts from my photo library. It’s rather frustrating.

What had happened. The Alexa in general is starting to become very inadequate. The sad reality is it used to respond so much better with correct routine defined behaviors. Now each time you provide directions or request either don’t know that or goes into a topic that is entirely of track causing unnecessary frustration. Example good night master bedroom as programmed should turn off lights and turn on fans, in lieu after requests are made multiple times it states I don’t know that or goes into a internet query. I do recall voice recognition being a stated priority of improvement. What ever upgrades that have occurred are clearly failing and undermining this technology’s assumed benefits. I’ve made a huge investment as there is a Alexa device in just about every room in my house so I had faith in the product but now ready to remove and manage all implemented smart features manually. Please improve or revert voice recognition to last years success.

Excellent app for 2012!. This app is helpful as I can use it for lists through my in-home devices. However, when I open the app it often takes 10-20 seconds to load … sometimes longer. It also resets itself quickly. Example: I like that I can add to my grocery list verbally in my kitchen while cooking, however when I want to view my list in the app at the grocery store, it’s infuriating. It’s doesn’t load quickly enough, so every time my screen turns off I may or may not be able to quickly glance at it again. Not helpful in a busy grocery store, especially with poor service as the list won’t load at all. Seems like a company this size would have a better app. Even Pinterest is less frustrating. I use a work around, but seems like I shouldn’t have to “work around” ongoing app issues from the inception of this app. Maybe no one who works for Alexa actually uses the app.

Life changer!. I have had an echo dot for two days now. I enjoy it so much I ordered a few more devices for the rest of the house. Alexa is so helpful you can do so many things with her it is crazy. I love the fact that you can customize her answers to questions and make her say anything you want. Everyone in my house has a similar sense of humor, so when someone asks her anything I made her give answers with attitude. She also has a child mode, so you can customize what your children see and do. You can rest easy knowing Alexa won’t show or let them hear anything they should not have access to. 5 stars for the ease of access and how easy it is to set her up and pair her with everything. Plug it in download an app give her some basic information and boom she is ready to go. Highly recommend for anyone who wants a virtual assistant around the house to make life easier!

Still broken: Echo Show 15 Live View full screen landscape mode in the app still broken. April 2023 Attn Developers: Several updates ago you broke the app’s full screen landscape live view feed from my Echo Show 15. Numerous updates and it’s still not fixed! You know you broke it because the internet shows hundreds of complaints over the past year and a half or so regarding this issue on Echo Show devices. You are ignoring your customers. We get told to send feedback or suggestions. Wrong response; not good enough. There needs to be laws against developers downgrading functions and not fixing them in a timely manner whether intentional or not. Consumers purchase your products in good faith based on features advertised. One of the reasons I bought my Echo Show 15 is for live view home monitoring. It now displays only a small image in portrait mode when it used to rotate to landscape full view. Same thing on my other Show devices. And yes, everything I have is new, has the latest software, Wi-Fi speed and strength is high, I’ve done all the other typical fixes. I’m not going to send generic feedback that gets obviously gets ignored. I’m going up the chain of command, and I encourage everyone else who has issues with the loss of features to do the same, file complaints with consumer protection authorities, FTC, and their attorney general’s office. Fix this app!

Something is broken. This app was working ok but in recent weeks, when I’m viewing my shipping list, the screen just freezes and I cannot scroll, check off items I’ve put in my cart, or even back out of the list. I have to exit the app, force quit, and then re-start it. Needless to say, this is a huge pain if I have a list that’s longer than the screen on my phone will display. This is so disappointing. Also, why does it take so many keystrokes to GET to my shopping list in the first place? I feel there should be a way to customize the app to show me my top three (or four, or five, or whatever, really) actions that *I* use all the time, so that when I restart—which as I’ve mentioned I have to do all the time now—I can then just tap ONCE to get to what I need, eg, to my shopping list. (I really don’t care what are the last few commands I’ve asked Alexa to do, and feel that first screen upon opening the app could be WAY more useful.) This is 2018. These kind of glitches should not be happening in a mainstream app like this.

First time user. I really do like the app this is my first tike with an echo dot and I think it is very helpful. One thing so far I am really annoyed with is the fact that I cannot adjust the volume from my phone. I go to device settings, my echo dot. And try and adjust the slider bar and it says to change volume, you must be playing audio. If audio is playing, check your network connection and try again. I know it’s not my connection because I don’t have a problem on any other devices. However, for the most part the audio im playing are from skills like sleep sounds or focus sounds because im studying 24/7 as a full time student. If i switch alexa to apple music i can then adjust the slider bar. The frustrating part is I want to be able to adjust it when I get in bed without talking to her or when im studying and need to focus. But the app only lets me adjust it for apple music when two seconds earlier i tried with the same exact internet connection on the skills sounds i have and it wouldnt work.

Ran over my dog. Well not really, but their delivery service driveway ran over my driveway gate , ripping it out of the ground and didn’t even stop. My wife and I were astonished, reported within minutes and after promising to fix it, their insurance company offered 35% of what its appraised cost to fix was. Complete unrelated but I will always rate them one star until my driveway gate works again or someone contacts me to rectify it. Every day I curse their name as I get out of the car to manually open the gate, back in car drive through gate, get out, close gate. Used to be remote on my keychain you monsters!! Lol seriously fix your practices and my gate. You promised to fix it, by several reps, and then did nothing as I got scammed because your driver can’t control his vehicle...integrity used to be a business Practice. And integrity means doing what you say you are going to do. Have a good day!

Good app, slow and a bit buggy.. App has served me well for the 12+ months I’ve used it up until recently. It’s always had a bit of an issue being slow, but I’ve been able to deal with it and not care too much. I recently moved and bought a few more Alexa products and also changed all my groups around to fit the change from apartment to house. Now, when I’m setting alarms, and I try to set one up for my new Echo Dot, it switches back to my previous group called “apartment” and doesn’t show that it can find or recognize the new Dot. I have about 6 seconds if I want to set up or edit an alert before this happens. This bug is infuriating and I really hate having to deal with it. There’s no reporting system for bugs either except leaving reviews. I will alter this review if the bug is fixed to a 4 star because overall the app is very good, just a bit slow at times. This bug has made it almost impossible for me to use the way I like to.

Unable to delete contacts. I am unable to delete contacts that are on my Alexa app. A lot of contacts are people I have no interest in contacting, especially through Alexa. There is no delete option. According to Amazon’s website “You can create contacts in the app or you can import them from your device's local address book. To manage the import of contacts from your device, please visit the contacts section in the Alexa app. You can also edit and delete any contact created in the Alexa app by visiting that contact's individual contact card. The Import Contact feature is ON by default.” This is not so. Even if I try to go to “Edit”, it tells me to go to my device that it used as a source to edit the contact information. Okay well that would be nice if I still had that device. At some point I had already disabled Alexa from auto importing my contacts, but I am not able to delete the contacts that are already in there. I would greatly appreciate this becoming an option.

So helpful. I’m a very old wire out man with my share of health issues. I live alone and am required to take various drugs at different time of the day and evenings. My late wife used to do this for me but she passed away three years ago. My bride had always been the one watching out for this old fart. After losing her I was tasked with keeping up with my meds. I’d have notes placed at various locations around my house. It kinda worked but when I was gifted with my Alexa Dot my worries were over! Once I learned how to program her bada-bing bada-boom my cares were over! If I didn’t think it was really weird I’d kiss her! I NEVER miss a pill or hits on my inhaler! My doctor appointments are entered and she never fails to remind me of an upcoming visit to my VA! Alexa has been a life saver! Clyde

Ok I love my dot and spot but app caused issues. Hi I have had no problems with my devices until I recently installed the app. I wanted to remotely play my play list and put on loop mode. Now it does not work. The app will play my playlist once and once the loop sets in there is no sound on my device. Looking at the app it shows it playing my playlist turning up the volume nothing. I then stop it with the app thinking just start it again and shows it playing but again no sound on my device. I un & re installed app with same results. When app installed talking to device directly it sometimes will not play my playlist but when it does the loop will not work. Removing app does allow my device to play the playlist with no problem.

Annoying Audible Interface. Audible is what my Echo Dot is primarily used for. My kids listen to books to help them fall asleep. The menu to select an audiobook from Audible is very annoying. There’s no search or reorder options. For someone like me with nearly 200 titles in my collection, it’s a pain to scroll to find a book in a chaotically ordered list. Both the Audible and Kindle apps have ways of making this much easier. Why wouldn’t Alexa? And now, with the latest update, EVERY SINGLE TIME an audiobook is played, it’s followed up with an ad to start an Audible subscription and a sample of another book. We have a shared family plan so the main account logged into Alexa doesn’t have Audible but the connect account does-hence why I’m able to play the books I own. So logically if I’m already playing books, why would I need to hear about getting a subscription??? And at the very least why can’t I turn that feature off??? The last thing I want after my kids have been lulled to sleep by a relaxing audiobook is Alexa talking. Make it stop!

Love it but be careful w updates. I love and depend on Alexa, despite some of its kinks and limitations. In my house I’ve got good Internet and haven’t had many connectivity issues. I’ve got most of my main lights connected to Alexa and love the customized news updates that have become part of my morning routine. I’ve connected it to my sound system so my music comes through in Bose surround. Wonderful. My mom lives in the basement of a NY brownstone and has poor Internet connectivity. She had all kinds of bridging issues with the 1st generation echo and Philips Hue light bulbs and an old iPhone 5. I’ve upgraded her to the latest of everything (she is still waiting for Fios to come into her area and continues to suffer from poor internet access) and although it took a while, with calls to help desks, she’s now got everything purring including her thermostat control with echo bee. Beware the latest Alexa update. It does the thing where you have to renter your use name and password, and my Alexa was offline until I could do that. A real pain, as I just got out of surgery and am quite dependent on the voice control, etc. I can’t really compare w Google Home and others. It’s not perfect. But I’ve gotten familiar with it and developed some loyalty so I don’t foresee myself changing unless things get really bad.

Has potential but does not follow UX standards. The Alexa app has the potential to be really good but it is unintuitive and not really friendly. One example. I just moved from a house and had a lot of devices that were no longer valid. There is no way to select multiple devices to delete. There is no swipe to delete. There is no long press. I have to access each device, tap the delete button, and then tap Delete on the confirmation prompt. Even adding devices is problematic. There are some screens that do not allow include back or cancel buttons. Want to add an alarm? Go find the Echo device and then add the alarm from there. During the add process you can change which device the alarm rings on. If that’s the case, why not make it easy to add alarms without first selecting a device.

Alexa. I love it! I’ve given it as gifts, and they love it too. I wake up to the news, weather, and history of the day so I learn something new every day. All types of music and questions answered. It’s like having an encyclopedia at my fingertips. Only you don’t have to figure out which book or topic to open. Just ask your question. Only time I’ve ever had a problem was with my electricity. Whenever that happens, I just unplug and plug it in again and it’s perfect. If I had my choice, I would have one in every room. But, unplugging it and plugging it in another room without having to do anything else is easy. One day we made up teams with the grandkids and played science games. We had the greatest time and learned a lot. So much fun!!

A convenient device, especially for those with disabilities. Convenient but like all technology, there are drawbacks. I use Alexa a lot because I’m visually impaired I can tell my device to play audible books and music and set reminders since I can’t pen and paper. The drawbacks are the coffin especially when trying to find book, the device for some reason doesn’t understand the title sometimes it says it can’t find the book of zebras when I ask you for example to find the book of Mormon. I don’t know if it’s an Alexa problem or if it’s horrible end. All in all, this is what we call a first world problems. I don’t know if this “issue“ will never be resolved for me that annoyance factor the tracks one storefront it’s rating

Alexa. She can be ornery right? I do enjoy my Echo. There are limitations to what it can do. I love that I can watch shows while I am in the kitchen. Sound and picture are good. My fave part? Yelling for “her” to wake me up at a certain time and “she” never fails. 4 stars because “Alexa” will no longer call me to find my phone (which I lose 30 times a day!) and the usual issues that arise when electronics and people try to communicate with each other. I am sure there is a lot more the Echo can do that I don’t even know yet. I would say, try it out yourself. Beware though. Children love to tell Alexa to do things like stop, change or otherwise interfere with your favorite song, show, etc . My 12 year old learned his to make her call me “i am mean!” “I can’t do that right now” I Am Mean” Ot took me weeks to change it! That was fun…. Nope

Alexa is everywhere!. This app makes it so easy to control and to use all of our Alexa devices. We even have my elderly parents dot tied in so we can communicate without them having to go get the phone. This app also is awesome because I can make announcements to the house, instead of having ti text/call. You may think, why not just text? Well our younger kids don’t have their own phone yet and our older kids are in/out of the house that it’s hard sometimes to keep up with who’s home. I can make an announcement to all Alexa devices that I’m almost home with the groceries and to put their shoes on to help bring in the groceries. We also have the app tied to our Audible account so we can play our kids a audible book at night. Again, this app is awesome!

Add Loudness Control Switch in Menu. In case a Alexa Programmer is reading this, May I suggest something to improve the sound that has not been mentioned until now. It would be great if one could switch on a loudness control in the menu so the bass frequency would be automatically boosted as the volume is lowered. Audio engineers know that the human ear cannot hear bass frequencies equally at the lower volume levels. This phenomenon is known as the Fletcher Munson Curve and a loudness switch is usually provided on the high end audio Preamps to provide a gradual increase of base response as the volume is turned down. Just a suggestion to save having to manually turning up the bass in the equalizer when you lower the volume level....At the least please please give us a separate control in the menu to adjust just the Sub Woofer level. This is sadly lacking as the bass on the equalizer alone affects too much of the mid range ... and muddies the mid frequencies.....Thanks. Catman.

Good, but not great. Okay: I’ll admit from the get-go that I’m old (60), so I probably don’t use ALEXA all the ways it can be. However, I love telling it to turn the music on the echo dot and having whichever playlist I want to come up. I TRULY enjoy saying, “ALEXA, turn off plug one” when I leave the family room and the lamps go out. What I have a problem with is the phone number changing every time I misplace my iPhone and I have to say, “ALEXA, find my phone”, and I can’t hear my phone ring because I’ve turned the ringer off again because of so many scam calls and only the numbers on ring override can ring through. So you see my problem? I put ALEXA in my contacts when I set up “find my phone” and put it on override, too. I thought that was pretty clever, except the number keeps changing!!! 🤦🏼‍♀️ One more thing: she says, “okay” AFTER she completes the task. That’s a little annoying.

Constantly Freezes!!. I love the idea of this app and it has a lot of very useful features that make life much easier, BUT it is Constantly freezing! When I open it I can only perform one to two steps toward an action before it freezes and I have to completely close the app and start fresh. It has taken me 30 min to perform a simple action in the app that shouldn’t have taken more than 2 min if I hadn’t had to close it and reopen it so many times. It’s infuriating. I’ve had the app for a very long time (couple of years at least) and use it frequently for setting routines and turning on/off lights. Wish I could use it for all it’s intended purposes, but it freezes before I can complete most of them. I have been very patient in waiting to complain in a review, but something needs to be done and clearly the programmers aren’t aware of this problem or it would have been fixed by now. PLEASE FIX THE ISSUE WITH FREEZING! Thank you.

Hi. Th fort gud Germany gggf there gg drugstores I was a great time to be happy to be a good friend and I have never had a better experience than I am in the past and it’s so y’all and we will be going again and we are still going through a great job and I wanna was a good day and we got a lot going to be done and I got a good job I got my hair pink hair done with a good one and got my job and they got my job and got me to go back and I wanna is my new name so y’all know who you are going through I wanna was my birthday and they are going to win it I wanna is my day I got a new one I have a lot to say and I’m going back to the gym I wanna is a really good night bye love you guys I love you so I’ll see you tomorrow night t to me send me the name and I have no idea what I’m going through and what I’m doing I ytyttty wanna was a time to go to the

Updated to something worse. I downloaded this app a couple of months ago and absolutely loved it. I used it daily, for hours each time. Well, I haven’t used it for the last couple of weeks and I noticed when I opened it up today, something was totally different. It was not functioning correctly. I proceeded to get on the chat line with technical support and after chatting with a few representatives, it was quite clear that they had no idea what was going on. Needless to say, they couldn’t answer my question. The operating issue was blamed on a recent update. I would have given 5 stars to this app a couple of weeks ago but now I can only give 1 star. The reason it gets 1 star is because 0 stars is not an option. UPDATE IT AGAIN AND PUT IT BACK LIKE IT WAS! If it wasn’t broke to start with, why are you gonna try to fix it?! Stop updating things that are working perfectly fine! I’ll be waiting for the next update and hopefully it will put things back the way they were. If not, I’m done with this mess.

What a good thing Alexa could be. If the owners would allow it.. On an honest tip. Alexa could be a great device, especially for the elderly. Family members who are put in the position of being the caretaker of their elderly family members could get some respite. But now in life people only think of getting rich and they only think of themselves and their bottom line. They refuse to see the greater good that can be derived for so many. In the end. The consumers info will be sold. The government will be given full access to consumers info and their lives will be bought and sold through the recording that many do not know about. It’s just sad that this device could be used for unfathomable good. But, it will no doubt be used to bring consumers to their knees, both financially and emotionally. Corporate America tend to derive great pleasure from that.

“I’m having trouble try later “ will make me throw Alexa out the window. I listen regularly to 2 public radio stations and a podcast from CBC radio. I ask Alexa to play them daily, using the same command language. The stupid machine will find it x times with no problem and then can’t find it another xxx times until I repeat the command (in exact same voice/volume/words) and it has “trouble”. Sometimes I keep trying and sometimes I give up. By then I’m angry with a dang electric box. Often defaults to some godawful Apple Music that has nothing to do with what I ask for. Drives me CRAZY. Why can’t I ask Alexa to play the next episode of something I listen to a thousand times!!!!GRRRRRRR. Also when I ask for calming music, it will play a lovely set of classical type music but plays the same music in the same order as the last time I listened…like a record. Makes me hate it!

Follow simple command only so I say Alexa is not smart. I’ve had Alexa devices for years. What strikes me is that after all this time Alexa does not answer my questions in a more intelligent way. Nor does Alexa help with Problem solving with connecting devices to that system. Alexa can only answer simple questions if you are lucky. Alexa knows the weather, for example, but I am not sure about how much else. Alexa cannot distinguish between when I am searching for the title of a movie or I am making a statement. Alexa does not have a clue. Sometimes it requires I do a letter by letter text search on my Fire TV to find the movie or show I want. Alexa can operate devices reliably once connected, but I am not happy right now because I have new hue lights, but the device does not recognize the room. I have set them up in with Alexa just recognizing each light individually. And I cannot create a new connection for this. If AI is so wonderful, and it’s going to take over our jobs, why doesn’t Alexa ever evolve?

Wi-Fi settings. It’s tragic that in this day and age there is no connectivity between the Xfinity app and Alexa devices using an iPhone 13. Copy and paste is totally insecure or typing in the password which takes forever is so BLAH. I can hear my mother saying that she would knock your heads together and to grow up and get on with each other. Time to unify this basic functionality. You want everyone to just buy Apple or Buy Google or Buy Microsoft and so I could go on. The reality is we (the clients) all have mixed products. The $ comes in when a) you successfully tie your products together with one multifunctional control app which is super flexible and secure it should be simple in design. Intuitively created UI which is transparent namely, privacy and clarity in terms of what it does. I’m so irritated that you all can’t get this together. Clients first. Minimal personal data retained i.e. Is it essential? No - then don’t keep that information about a person. Simple. Do you want a hacker to have that piece of data about you? No - then ensure it’s as securely programmed/defended as possible. Don’t care? Then don’t programme user applications on any platform, go do a job that needs you as this whole development arena doesn’t want sloppy software architects or programmers. As I’m on the subject, notate your programs- best practice technique employed. Thanks for listening, I appreciate you doing that.

Alexa has come a long way. I’ve had Alexa and Google Home for a few years. I’ve been frustrated with each of them from time to time. Google was the winner last year due to how smart it is at search and figuring out what song I wanted when I didn’t know the exact name. Alexa has nearly equaled Google in song guessing in the last year, and now Alexa is blowing away Google in ease of device setup. By ease, I mean I did not even open the Alexa app and the new TP link/Kasa plug I added to my network was already recognized and named correctly. Wow! I still like the ability to cast audio throughout the house with affordable Google Cast enabled speakers from Vizio, but if I hadn’t already made that investment I might go all in with Alexa at this point. Steady progress in making Alexa better each year is very nice to see! 👍

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Amazon Alexa 2.2.595606.0 Tips, Tricks, Cheats and Rules

What do you think of the Amazon Alexa app? Can you share your complaints, experiences, or thoughts about the application with AMZN Mobile LLC and other users?

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Amazon Alexa 2.2.595606.0 Apps Screenshots & Images

Amazon Alexa iphone, ipad, apple watch and apple tv screenshot images, pictures.

Language English
Price Free
Adult Rating 4+ years and older
Current Version 2.2.595606.0
Play Store
Compatibility iOS 14.0 or later

Amazon Alexa (Versiyon 2.2.595606.0) Install & Download

The application Amazon Alexa was published in the category Lifestyle on 10 December 2014, Wednesday and was developed by AMZN Mobile LLC [Developer ID: 297606954]. This program file size is 404.28 MB. This app has been rated by 4,669,604 users and has a rating of 4.5 out of 5. Amazon Alexa - Lifestyle app posted on 02 April 2024, Tuesday current version is 2.2.595606.0 and works well on iOS 14.0 and higher versions. Google Play ID: Languages supported by the app:

AR EN FR DE IT JA PT ES Download & Install Now!
Other Apps from AMZN Mobile LLC Developer
Amazon Alexa App Customer Service, Editor Notes:

Various bug fixes and performance improvements.

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Find on this site the customer service details of Amazon Alexa. Besides contact details, the page also offers a brief overview of the digital toy company.

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