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Nicki Shellz - over priced delivery
i love the app , but the delivery fees compared to urber eats and grubhub are crazy.
they same local sub shop is on here and urber eats. $1.99 on uber & 4.99 on here
e_5456 - Review
DoorDash beyond great service
foodfan5321 - Fix your app
I have been using door dash for awhile now, even giving the delivery people 8 dollar tips every time, my problem doesn’t have to do with the delivery though, it has to do with the incorrect times that restaurants are open and the fact that if a restaurant has to close at an unusual time, door dash will still let you go in and make your order with no warning that the restaurant is currently closed. I have had this happen more than once and its just very inconsistent and inconvenient.
smarcushs - Bad customer service
Had an issue with my account and the perso. On the chat help was unhelpful completely. Hope you do t get Christopher D to “help”. He won’t....
Torrencia - TRASH COMPANY. TRASH APP
Trash company. Trash app!
staying happy - My go-to company!
During these plague times, and during all other times, I depend on Door Dash to keep me from starving to death. Their “dashers” are cheerful and polite and my food is delivered quick and hot. From Billings Montana to Chicago Illinois , Door Dash has been my go-to company for food delivery when I’m unable or unwilling to face the world—but I still need to eat! 💕💕
Themcbossatron - Heck
ITS MORE ADDICTING THAN CRACK COCAINE
5fromage - Don’t Bother
Any time I order with door dash the service is horrible. The drivers are always late and my order is constantly incorrect.
2012 need 2 fix - Great service
Good service and great food
Jam5586 - Inaccurate timing
I sometimes order ahead. The problem I’ve encountered is that the order is prepared as soon as you put it in.
The dasher then picks up order, holds on to it until close to delivery time, then delivers food.
This means the food isn’t as fresh as it could be. I guess, if you don’t order for a future time you’ll be good.
Acdc33116 - Will NEVER use again.
Due to everything going on we used this app for at $50+ order. We couldn’t make it to pick it up so we messaged the support team on the app for a refund. They LIED to us and said they can’t do it that the restaurant has too. So we would have to call the restaurant. So I did. The restaurant told us that DoorDash is the one who has to do the refund because they are the ones who took it off my card and the restaurant has no card information. (On my bank statement it says DoorDash as well) and they also said this isn’t the 1st time DoorDash has told someone that. now DoorDash is refusing to refund me.
ariadne17 - This app won't even open on my phone
It won't open
MWATM3 - Horrible
Food is always cold and takes the dashers to long to get to house
mikes trip - Mikes review
Easy to order. Good selection of restaurants.
Pdiddyinthecity - Not enough options
Could be a 5 star if more restaurants in my area offered this service and if some delivery fees weren’t so high, food Is already marked up as for DoorDash to make money but on top of that sometimes 4.99-5.99 is a bit much IMO. I do like that the tip goes 100% to the worker.
kyle yg - Non deliveries
My last driver picked up my order and never showed up with my food just kept it for free I don’t like that and they should automatically be fired for non delivery
glendaBear1 - Menu
Not all menu items are available to order on Door Dash.
stargitlbabycakesgirl - A letter to door Dash
So door dash was the best until it took 40 dollars from me so I say don’t add your card on door dash because it will take all of your money!!
Vintagemeow - I love DoorDash!
Excellent service! It’s so convenient and comforting to be able to deliver hot meals to my parents.
m80smith - Order canceled
My order is canceled after 20 minutes with no explanation.
Sicilianvirgo - Please give us a full iPad version with landscape mode
App is a little crowded and complicated looking, even if ordering is fairly simple. It would be nice to have one spot to request new restaurants. It would also be nice not to have to scroll so much. Actually submitting the order is very, very slow too, and I’m not sure why. It seems to be on the backend.
Finally, please give us a full iPad version with landscape mode. This will make a better iPad experience with more screen real estate, as well as access to settings like notifications.
CanDandy1 - FREE DELIVERY???
They added $4 to my order...What the hell????? Is there gonna be 2 fees in the future?????? You could have made a better effort to notify your new customers of such charges
Dcritique!!! - Disappointing app UX with critical bug
This app does not know how to display the total price correctly when the promotion is applied. While it showed the correct amount at one of the screens, when you navigate to make the final payment, it shows the pricing without any promotion (free delivery + discount).
eternitylnv - Horrible
I’ve never had to deal with a more frustrating app and website.
SooLuu1 - accountability
If there are issues with the orders, we should be allowed to get a refund. Why does my account history even matter? When deliveries are the ones ALWAYS messing up my orders? For once, how about you guys be accountable and own up to your mistakes?
company order - Delivery location declined
rbgsidj - Ridiculous!
Is there a reason I can’t pay with cash? As I was checking out my only option was to pay with card, which makes 0 sense because the app is rated ages 12 and up and what 12 year old has a credit/debit card? You tell me.
Crrpt president - Won’t refund you your money without a fight
This is the second time this has happened. First time the driver took off with our food and they didn’t want to refund the money initially, this second time the restaurant we ordered from said they don’t do business with doordash anymore so to call doorsash for a refund of $50. First doordash agent I texted through the app just closed our text without saying anything, (I wasn’t rude), currently trying to get ahold of another agent.
JDN500 - Missing items
So apparently, all they do is credit your account for missing items. That doesn’t help much when everyone gets their food except your kids. We had to place a second order to replace the missing items. Which means paying another tip and fees.
rkthe - not enough options/distance too short
app is actually great, but options are very limited and distance is too short to get enough varieties
landoncanplay10 - Bad peoples
When we got door dash when pay online the guy suys we need to pay again bad service
meljcarino - Nice
Been using door dash for a few years, my fav app to order food from. Only complaint is I wish we could leave a tip AFTER our food is delivered instead of before. I’ve left a nice tip before but the driver took forever and food arrived cold. While tracking him, it showed his car in a neighborhood for about 15 min before he had left. I wouldn’t have left a good tip if I knew that would happen.
riddett26 - Coupon wasnt able to be used
Couldnt put in coupon code
Lrbsound - Worst User and Customer Experience
DoorDash really needs to do better. The app almost never works. I can’t order most of the time because I’m constantly getting error messages that don’t make any sense or getting messages that say I need to update the app in order to order from a restaurant, then I still can’t order after updating. For a while I thought “it’s not so bad, maybe they will just get rid of the bugs in the next update, no big deal.”
But today, I tried to place an order from two different places and both failed, and when I chatted in, I was told the places were closed. yet I was able to order just fine from Postmates. Hmm. Anyway, then I’m told that they charged me twice, and now I have to wait 5 DAYS to get the $50 they took back. No effort from the rep to help me. Just kept saying the same thing over and over again. Then I was put “on hold” for 15 minutes when I asked for a supervisor. A waste of my time. I had worked in the customer service industry for about 10 years up until now and I can irrefutably say that this is the most terrible customer service I’ve ever had.
HOW I ABLE TO ORDER IF THE RESTAURANT IS CLOSED? Why would you not update that? And why wouldn’t you check with the restaurant before charging me? That’s what Postmates does. Seriously, get it together.
Needless to say I’m going to stick with Postmates from now on 🤷♀️
LLNH the Great - Enjoying
Man I’m enjoying this service during these tuff times thanks door dash employees and employers
Kingshockeygurl - Can’t even sign up!
Trying to sign up and I fill out all of the fields and then get an error telling me I need to fill out the fields. What a waste of time!
The sinister urge - Good app but could use improvements
I like using this app much more than Uber eats. I've found better service and an overall lower cost.
A great improvement would be to show us the name, address and phone # of the restaurant that is filling the order. This way we know who to contact if we need to make a change yo our order or make a special request for something the app didn't allow us to do.
That would be a great improvement.
Tr0jan_56 - Cash
Can I pay in cash?
RustyOP - My Favorite to Order Food App
Number 1 From Me been using the App for awhile , just even look at the collection on the restaurants and the UI is so easy to navigate and use and looks gorgeous 👀 10/10
KC8305 - Too Good To Be True
I’ve used DD more times than I could possibly count and thought it was an amazing service. However, I just found out today that on top of delivery/ service fees that they also increase the prices of the entrees. I called the restaurant for a question prior to making my DD order. During that conversation is when I found out that it was almost $4 more for one meal on DD. This is completely ridiculous!! I had the Dash Pass but are we really saving money? If they hide extra costs into the meals then what are we saving? Just cancelled my pass and will no longer order through them.
COURTNEY MICARLA - Bomb.com
Always super fast and affordable!
Photofeen - Careless Delivery Drivers
I like this app. It is very convenient—when the drivers get it right. But lately, and I’m talking even before the pandemic, I have been getting people who do not check to make sure that every item is there. How hard is that to do? And no one should be ‘tipped’ before they deliver. Another bad experience.
RRedgate2020 - Sitting Duck
The food arrives on time, warm, and always delicious! Support our local resturants!
nessabryant - Hidden fees!
Be sure to check the actual restaurants menu rather than the menu on the DoorDash app because they jack up the prices of the menu items, which are not the same for the exact menu item on the actual restaurants real menu. Now that I have noticed this, I will be sure not to use DoorDash as I feel like I am being dooped and taken advantage of. It’s not right at all. You need to be upfront and truthful with your customers. Just received my delivery an hour after we ordered and the driver didn’t even speak ENGLISH!!!!! Deleted the app from my phone. NEVER using again.
Ruesther44446898 - Doordash is robbing
I know times are tough cause of the corona virus but how on earth is 5 orders from wendys $60? Charging me like $15 of fees and services yall got it twisted im not using door dash nomore !!
😻😼😈🤗 - Very Stupid
How are you gonna create a delivery service app and NOT deliver to certain places because the restaurant is 30 minutes away from the house which is apparently “too far”... if it was that freaking close to my house I’d go myself. I’d give 0 stars if I could .
BillMurderface4444 - Great
Seems to be working S seems to be work Seems to be working
csummerlin - Good.
First time using DoorDash was pretty good! Surprising better than I thought! Quick delivery. And my fries were still hot!
The 1 & Only MJ - App forces you to Update but iPhone App Store doesn’t make an Update available
I receive notification of a lot of Dashing Opportunities, yet when I launch the app it requires that I Update. I can’t use any of the App’s features without updating. When I click the Update button, I’m taken to the iPhone App Store which doesn’t provide an Update, and won’t reveal the DoorDash App even if you search for on “DoorDash” in the App Store. I’m not sure if this is an Apple problem or a DoorDash problem but it makes me want to try GrubHub on an Android phone.
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Me: #AhShakeHereWeGoAgain for no-contact delivery & pickup orders 11-8…
Bless @eatersf for saying it exactly how it's on all of our minds:
I’m doing doordash, & it’s giving me anxiety. Lmao. I feel like I’m in a food delivery game 😭😂
@kimchigin: tip your doordash, uber eats, postmates, and all food delivery drivers 🥺
they risk getting infected just to bring u food n…
Don’t go outdoors! Order food on DoorDash! I have a promo code: Make a new account and ord…
@mulegirl: Now, here is some service journalism!
How Can I Get Food Delivered Without Using a Parasitic, Ethically Dubious Delivery App…
What’s the best food delivery app?? UberEats, Doordash, Postmates..? In #Boston if that matters...
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