Steam Mobile App Reviews

Finally, A New Era. At last, the Steam mobile app has been updated. Long have we awaited this newly refreshed interface, graduating from its old, archaic roots. It appears as a breath of fresh air, though it still lacks efficient accessibility in some ways. If only we were able to access our closest of friends and our conversations with them from the bottom bar. The update has been a grandiose evolution, yet the masses still crave more.

No Customer Support. Apparently, you can only contact customer support if you’re logged in. Long story short I was trying to log in and it kept saying my password was wrong. I decide to reset my password and after following the steps I get a message that says “self-recovery is not available for this account because additional security verification is required. Please contact customer support.”. Every time I try to find a way to contact support it asks me to login. There is no email or number to be found anywhere. Where do I go from here? Literally spent money on this platform and can’t even get help lol.

Terrible, yet what I’ve expected from Valve. This company has had steam mobile for at least 8 or 9 years now and it was broken the entire time. You couldn’t change your profile picture, your name, messages would resend nonstop, you’d lose connection literally nonstop, then valve decides they’re going to make two separate apps and you have to download them both. And guess what? Same issues! Can’t change your profile pic, can’t change your name, messages resend, connection loses constantly. Valve is laughably bad at making apps, they haven’t figured out how to do it in 9 years and they never will.

The new version adds much needed features but…. I really like a lot of the new features added in the recent overhaul, being able to redeem codes in the app itself is a huge plus. That said, it’s clear this update was not made with iPads in mind, there’s no support for Landscape orientation. There are major issues with the search function too, typing into the bar doesn’t offer suggestions and tapping return just clears the bar without taking you into a search page. This means i cannot actually search the store within the app. Which, given that this is a storefront first and foremost, is a major problem. With those issues fixed, this is a 5-star app easy. But until then, i can only give it a 3. Please fix this soon! EDIT: landscape support has been added and makes the app much more functional but the search bar still does not work at all, this needs to be fixed asap

Missing features. I use this app often, as my computer is very slow and this (mostly) loads a lot faster. However, there are quite a few features missing in regards to the points shop. The main two are: 1. There is no way to search the points shop 2. There is no way to access the points shop for a specific game Also, the app gets more and more laggy the more actions you do (I am no expert, but I would guess that this is due to the fact that you can press the back arrow to go to wherever you just were, and it is probably keeping those loaded). Ok app, very useful, please fix.

Cannot Create New Account; Valve Does Not Have Customer Support. I am a new user trying to create a new account. However, I cannot create a new account due to Valve using broken “Recaptcha.” It makes you click boxes of grainy images to verify if you are a person. Well, you go throw Recaptcha multiple times for it only to tell you it’s wrong, EVERY TIME. I know it’s not wrong!!! Upon searching this issue, it turns out this is a common issue. However, none of the “quick fixes” worked. I have tried so many times now it locked me from creating an account! After this, I attempted to contact Valve via the phone. THEY DO NOT HAVE OVER THE PHONE CUSTOMER SUPPORT!!! How can you, as a multi-billion dollar company, not even have customer support set up? You’re telling me I cannot set up this account for my children because the picture box thing won’t work? Unbelievable. I will not be using any of steams products, ever.

3.0 was long overdue!. Holy molly what a change update 3.0 has brought to this app. It looks modern, feels snappy, and is incredibly simple compared to the mess the app was before. I didn’t realize (probably more like I didn’t care) the state the app was in before, it did its job and for me that was good enough but now looking back it was a nightmare compared to what’s there now. Only thing I’ll miss is the messaging part being apart of the main app.

Years of absolute frustration. For the record, I was a early adopter of STEAM for PC. I have a long standing account and a huge library. I was excited for this app when it came out. But after years of constant frustration I’m done with it. It’s amazing how you guys can make your PC app work flawlessly 98% of the time but cannot seem to fix the blatant issues with this iOS app. Today I was locked in family view. I could access everything fine through PC. I could even access family view settings with my family view password. However, I still couldn’t get to the store page because it kept giving me a error for validating the password. I removed and reloaded app and it just became worse. Got it to work once and then black screen of death. Delete/reload again (3times) to same effect. I’m done with this disaster and having to use it for steam guard for the safest version of steam guard is a joke. I’m convinced you folks don’t care because it’s been a craptastic app since it’s inception!

Issues. I’ve used steam for years. Its been easy to download & buy games and I’ve had no issues with it. However, last month I got a new computer and I needed to login to my steam account on it. I wrote down my passwords and I have them all saved in my phone, but it kept telling me my email or password was wrong. So, then I went through and reset & changed my password MANY times and it still wouldn’t let me. I wanted to get back into MY account because I have many purchases from stream, and stream support does not help whatsoever. So id advise you try to stay signed into your account🙏

I was disappointed. Honestly, I’ve seen a TON of videos showing great games and how great this app is! And it looked amazing! So I tried downloading it. I snapped and was disappointed. It wouldn’t even let me CREATE AN ACCOUNT. I tried tons of passwords and usernames and nothing worked! There is no edit button so I can’t go back to see if there’s a “create account” button or something. So I deleted it and retried, opens it from app, and just about everything more! My own PHONE saved the account but I still couldn’t even create an account! There was a sign in. That’s it. I couldn’t acces or do ANYTHING AT ALL. I didn’t even give the dang app a experience!!!! Please fix this.

Clunky updates worsen user experience. Just updated for the first time in a long time. The only good thing to emerge from the update is the ability to use steam guard QR codes. Beyond that, some “bright” young dev took away the ability to access steam chat directly via the app, and the app instead reroutes you to your internet browser to log in to steam’s website… Why would I bother using your now worthless app… instead of just booting up safari and going to steam to log in??? Further, the UI is garbage for a mobile app… it’s like they only ever had devs who made website UI try to blunder their way thru making an app UI. No one cares or needs a “news” tab. This isn’t a social media site - no one cares about having a list that shows them EVERY update for EVERY game they own. In conclusion, it is sad to see the mobile app fall into such a state of disrepair (thru bad updates no less). I used to use the app frequently to text friends while they were in game, and to check out new games. Now I’ll only open it on rare occasion for steamguard. I hope the devs read this, and maybe make changes. I’ve always been a fan of the steam app up until now. Wish I wouldn’t have updated it.

No support. So my account started to get hacked from Russia per steam email I went to my computer logged into steam. Not from the email off my phone but straight from steam website. After that I got a email from steam saying my password has successfully been updated. Great but then when I try to login it won’t except either the new or old passwords. It locked me out and says I have to contact steam. 1 day later no response from steam and they have made it impossible to contact them. My account still lets me access the recovery and lets me change the pad and confirms that the new password was excepted but then nothing still says wrong password. Can someone help me figure out how to get them to respond?

The app feels out of date.. For an app that’s supposed to be for convenience and ease of use, it lacks in that department. Most apps nowadays usually off it as a helping hand on the side if you’re in a browser especially on a mobile device where sometimes seeing everything is key. Another issue is being able to use the store. Why does the app redirect you to a site that doesn’t even load completely especially if you’re trying to use PayPal as a form of payment? They have an app now so if people have that app and this app is directing them to either a site that won’t even load or something worse then how can I trust the app?

Account changes break the app. I had to change my password while the app had the authenticator active using the app. First of all, it would not let me do this using the app even though everything on the website redirects you to the app. It asks you to confirm the password change using the app, but since it’s basically loading a webpage within the app itself it never registers that you’re already in the app and you can’t confirm anything. Second, when you finally change your password using a browser and app combo, if you have the authenticator active on the app, the app completely breaks. You’re still “logged in” using the old password, but since your password has changed nothing works because your credentials are wrong. It also won’t let you log out because the authenticator is active. This problem continues even after you remove the authenticator from your account using a browser. For as much money as steam has you’d think they could afford to pay someone with competence to not have everything fall apart when you try to simply change your password. It’s like the steam webpage, authenticator, and app are all made by separate conpanies in separate countries and nobody speaks the same language or has any way to communicate with each other. Pathetic.

I go to my favorite games on here. So I really liked Garry’s mod and people playground and my cousin who I don’t see a lot let me play people playground and I loved it and I asked my mom if I could get people playground but it didn’t work Later a few months later I get it to work and it turned out she did it wrong and I got it to work and asked her if I could buy these games with the rest of my money and she said yes and I got them and now I am literally addicted to the games

Too buggy. Seems poorly optimized, this app frequently stalls and freezes on me. Especially for running on an iPhone 13. Very frustrating. For example, I literally just clicked on a link in safari to a steam forum discussion, which took me straight to this app. However the app would not load the actual discussion. It just froze as a blank page. I tried this multiple times with the same result. I literally had to uninstall this app so I could even view the forum since it kept opening this app automatically. Steam, you’re a multi-billion dollar company, why does you’re app run worse than the ones from even new startups? Come on!!

Was a great app until this new “improved” version. I loved having the Steam app on my phone. I could easily check which friends are online, send and receive chat messages, steam guard two factor,browse the store, purchase games, and remote install games all in one, single, intuitive app. Now this trash juice wants me to install a whole other app just to check my messages??? Oh hellllllll no. It takes a lot for me to install a company’s app on my phone. Absolutely no way I am installing multiple apps to keep the same functionality that I’ve had for years in a single app. Uninstalling this after years of use soon as I’m finished this review.

EDIT: Good redesign. I have replaced my previous negative 2 star review with this new four star review thanks to the redesign, which has greatly improved the app. However, we shouldn't need a dedicated two factor authentication app just for steam. I would want this app just for it's library perusing/ store browsing features, but OTP Auth is already a technology with a generalized format that can be used in multiple password managers. Please integrate with wha everyone else is using so that we can have a less disrupted experience logging into steam.

easy and pleasant to use. I don’t understand why this app has so many bad reviews. They redesigned it and it’s very easy to browse the store on your phone. Some people are complaining that they can’t play games on their phone. That’s just stupid. Obviously, a game made for PC and only downloadable on PC is not playable from your phone. The purpose of this app is to give mobile access to the steam store, not play games.

Functions well enough but…. When I do a search and hit return, any of the search results do not take me to the actual games when I tap on them. It just puts me at the top of the list. It works fine when I don’t hit return, but usually the visible results are a limited list. Otherwise things function well enough. I can buy games. I love the ability to use the app to log into my Steam account on other devices. I wish more services would do the same. The app definitely could use a good bit of streamlining, too. I agree with other reviews that talk about how cluttered it is.

This app is horrible…other than verification. I’ve never had issues with the verification side of this, so that’s a plus. But if you want to use the app for literally any other function, it is not usable in my experience. The app is incredibly unintuitive, and has been made somehow worse than it was before. I can’t tap of friend’s profiles, I can’t open games within the store if I search them, and the community tab has been made worse than it was. Maybe for other people the new update made the app better, but for my phone it made an already mediocre app unusable (other than the verification, that works great).

An underwhelming experience. It has come far from the days of just messaging people or opening up steam pages and crashing, so I thought with this new update it might be able to breath new air into the app. I was half right, the update/overhaul to the UI and some needed QOL of changes such as not crashing anytime I do something have been helpful and while the UI feels cleaner and less clunky; I cannot say the same for its navigation experience. Often times I will be wanting to wishlist or buy games and the icons simply won’t register being clicked and it isn’t very clear that clicking on a title vs clicking on the thumbnail will warrant a different result. Search bar is mediocre, often clicking multiple links within the app confuses it and can result in certain processes not loading and requiring a hard reset. In conclusion the app has lots of potential but as of now it’s a 6/10 from me.

Terrible Customer Service. I understand the refund policy is within 14 days and less than 2 hours played. I just had ACL reconstruction surgery and had family over to check on me. During this time a game I just purchased finished downloading and sat on the main menu for over 4 hours. I played 30 minutes of character setup and the tutorial to find out this game wasn’t as expected. I explained the situation in the refund request, and subsequently 4 others, which were declined. I cannot believe any company would not take exception in this scenario, especially for a loyal customer wanting to exchange said game for another. This company does not care about their customers at all. I will use another platform to pass time during my recovery.

New update massively improves things. Some things I’ve noticed: The app crashes whenever you hide notifications in the notification tab When you click store, then free games, it has an oval icon with tags that run over and past it I don’t think there’s a way to see my library as I have put my games in folders on the Steam desktop app Community market does not seem to work, gives message “The market is unavailable for the following reason(s): Steam is having trouble using your browser’s cookie. To remove this restriction…”

Completely broken. In general I’m a fan of Steam, but this app is a mess. I’ve always put up with minor bugs, like not being able to click on search results (the screen would just refresh instead of opening the game page), but after changing my password on my pc the app is now completely unusable. At first it wouldn’t let me in at all, then after disabling the app based authenticator and logging out on all devices, I can now get in, but nothing works. Everything I try to do now causes the app to attempt to verify my login, then times out. And every time I close the app, I’m logged out entirely again. I can still log in on my pc and phone’s browser with zeros issues, so the app is definitely the issue. I’ve tried reinstalling it multiple times, and even logging in with different accounts, and the result is the same — the app is fried. I filed a ticket, so we’ll see what support has to say, but given the lack of support other users are getting with this buggy mess of an app, I’m not hopeful. A company this big, profitable, and successful needs to do better.

Could use more features. The desktop app is way better in my option. But having this on go is alright. The app could use more features like loading into store and seeing steam achievements maybe even seeing the cards. Feel like settings could be it’s own tab. Customize tabs would be a good feature. I would like to see my library of games built into the app. Having more access to download a game would be great. I have seen with PlayStation sort of. Just some recommendations but I wish it was a little bit better.

Notifications wont ever load.. When the app updated for the first time I was able to see my notifications just fine, and this lasted for about a week. But after this week, I haven't been able to load my notifications ever. Ive tried different wifi networks, different parts of my house, different places in general (i.e. the park, a donut shop, etc [all using their wifi]) but nothing ever makes the notifications load. What's frustrating about this is the app will send a push notification saying that I have a new trade offer, but I can't go to the notifications tab to see it. I have to manually go to my trade offers to be able to see it.

Item store is broken. There’s an infuriating bug that happens way too often where I buy game items, and the cart won’t let me proceed with a purchase. I use any number of mobile browsers as a workaround, but all comes back to the app at the Authorize stage, and then the app opens to a blank page and won’t let me finalize purchases. Sometimes, when I try to open a skin to purchase, the button to add to cart is so tiny, but there’s old items in the cart that don’t belong there, and, once again, the checkout is blank. Please fix this!

Looks better but isn’t. The new interface looks better so that’s good I guess? To be honest, who cares what it looks like when it still doesn’t function that well? It was a bad app before that people, in general, only used for messaging but the new interface actually makes messaging even harder thus making an almost useless app even more useless. Steam has been around for a long time and I still can’t think of something that is this unfriendly to the user. Steam on PC doesn’t even work that great but this app is really bad.

App is broken since overhaul. Ever since they updated to the new look, the app barely functions. The app locks up 100% of the time upon opening now. I have to open background apps and close it down completely, and even that doesn’t work every time. If I search for a game in the store the only way I can see the store page for the game is to select it from the suggested games list that pops below where you type. If I complete my search and try to pick the game from the games list, nothing happens. And it’s been like this for months. I like the visual style, but at least make sure it actually works before forcing everyone to update, or at the very least make some updates to improve this awful app.

iOS 17.2 sideload update. Dear valve, I’m wondering when will be updated to support sideloading I would also like to know what this means for your computer exclusive games like team fortress two or half-life will you add mobile ports for those who really want to play the game but don’t have enough money for a computer or don’t have enough money for games like half-life. I really hope that a sideload update happens and I really hope I get to play with my favorite games on mobile.

Idk what to do. I got this on my phone because I don't have a laptop/computer to begin with, I can't find a way to create an account on this and if there isn't a feature for that let me know because then this review isn't necessary. I can only sign in, I can't sign up. I don't know if it's me or if the app just doesn't have that. I gave this five stars so it doesn't change the star count for the worst, this is just a question and I'm too lazy to find somewhere else to ask.

Purchasing is broken for months and remains so.. The app is mainly useless other than browsing the store. If you try and purchase something , at least with PayPal payments , the checkout process just hangs. Forever. Most of the time. Tried purchasing a game in April 2023 and again now in July 2023 and both times the PayPal checkout just hung. Known issue - there is a steam message board thread about it. Just uninstalled the app and used the phone web browser to use steam. That works fine. The iOS steam app is just broken and valve seems to have zero interest in getting it fixed - odd as it’s like an department store with a broken register they refuse to fix so customers keep leaving without buying product.

Getting Better. I like that it is getting better to navigate, however, it is still impossible to put in keys while in the mobile app. I missed out on timed deals because of this. The only way you can do it on your phone is on the website. But, now if you access the site from a browser on the phone it auto opens the app 😡 Getting really frustrated with this. Please enable entering keys on the mobile app! Some of us are too busy and can’t be around our pc!

Steam customer service is “steam”ing alright. I understand that me moving a lot is going to complicate things when it comes to cellphone numbers being wrong and being updated. So when it comes to authentication I just use the app… oh wait the app randomly logs me out of it anyways and then asks me to authenticate myself with the app!! Excellent!! Also why does it seem like the Steam help personnel think that freaking super villains are trying to hack my account? Why should I have to remember the entire debit card information I used 4 freakin’ years ago to confirm that I am who I say I am? I would love a 24-hr help line where I could just talk to someone instead of sending a dumb little form over the internet that takes 2 days to get back to me with a reply with a question that no normal person can possibly answer. The help center needs improvement because at its current state I think I would rather just off myself!

The Attention!. Thank you for finally giving this app some attention. This app is an important part of your eco system. A feature that I have always wanted: being able to download and play purchased soundtracks in this app. The only reason I never buy soundtracks through steam is because I don’t know how to listen to them. I have some soundtracks and they sit on my computer and that is not desirable, convincing or practical. Please consider the soundtrack feature. Thanks for updating the app. I hope this is only the beginning of your journey to make this app great!

Horrible and Annoying. I’ve had it for about 2 years and i finally started using it again. I tried using the steam market to sell something, i need a conformation to sell it. I open up the app and it immediately crashes. I tried for 5 minutes turning the Wi-Fi off and on until i gave up and deleted it. I re-downloaded it and i have to sign in. I finally sign in and i have to wait 15 days to use the market again. And even when it didn’t crash, it wouldn’t even put the item on market, it would just stay on hold. Only reason i use this is for the couple of times it works. Hate it and a waste of time

Steam Can’t Sign in Due to Poor or No Connection. I was in the middle of posting screenshots on Steam on my PC when Steam suddenly can’t due to no connection. I tried logging off and then logging in, but now it can’t log in because there’s no connection. This is ridiculous because I have full Wi-Fi on my computer. I tried restarting it and tried to sign into Steam again, but still nothing. All I ask is that this issue is resolved ASAP so that I can still finish posting screenshots and access other features of Steam.

Can’t believe steam cant fix their app. As the title says there’s multiple problems with this app. Everyone says that to verify your email you have to download the app which sounds like a pain. Even when you try to use the app however it’s riddled with bugs and remove so many things i don’t understand why. The 2 biggest for me is how you have to download a separate app to text people when they had that option before. The other is how buggy the store is. If you apply filters and look at a game that interests you, the filters reset. Not to mention you cant see the price of games UNTIL you click on the game, reseting yours filters. Sometimes the page would just randomly reset the filters and you’re back at the start of the page. Want to choose what page you were at? Too bad you have to keep pressing load more to view more games. These are just the bugs that come to mind for now but theres many more.

Adding a phone number for 2fa and PayPal is garbage. Xbox and PlayStation have entering 2fa and PayPal be the easiest thing on the planet. Valve has made it beyond miserable just to do the basic features. They have my phone number but I still can’t set up 2fa via mobile and PayPal on the app NEVER works. Instead I’ve got this Steam Guard that could not be anymore confusing. Why can’t Valve just spend some money and hire competent coders for a better app & mobile system. I’m sure my problems are nonexistent on a full blown windows pc but I don’t have one of those. Just like tinkering on the Deck, I’ll have to scour the ends of the earth to resolve these mobile & app issues. Be better

Finally an improvement!. While I'm glad the app is finally updated I feel it's still flawed in some ways. I like the direction you guys are heading but I still feel the UI is a bit cluttered, quite easy to get lost for a second... especially when the first thing you open to is the QR Scanner. While I can see the probable reason for it being done that way, I was kind of confused and lost at first.. maybe that's just because I'm used to the old app layout.. lol. I also feel the store page is a bit cluttered and crammed.. feels like you guys just tried to make the desktop store page shrink to fit a phone's resolution. It'd be nice to see a more mobile friendly, less crammed store page.. Reduce recommended, new and promoted content. Compartmentalize games a bit better, behind genre specific tabs/buttons that lead to pages that'll infinitely scroll. "New and trending" "Top Sellers" "Popular Up and coming"... these are all high traffic tabs that should be at the top of the store page amongst the genre specific buttons I had mentioned earlier. I feel as though I had to scroll too far to find these things, someone may lose interest or become overwhelmed by the amount of clutter on the page to find the things they're looking for.. Try to deviate from the desktop store and go for a more mobile friendly aesthetic. Please push updates more frequently!!!!!

They actually listen!. I wrote a review over the recent update, which heavily improved the UI into a much cleaner experience, but also removed landscape mode, which made using the app on iPad a bit of a pain. They wasted no time in implementing yet another update, now adding landscape support for tablets. I can’t give this anything other than a 5 star review now. I love the interface, and the fact that they’re quick to fix things instead of leaving it broken is a massive plus.

Terrible, only get if you have to.. Terrible App. You’d think they would have at least a semi-decent app but you can trust the App Store reviews for sure on this one. Actual trash. I’m completely locked out from using the app with my account or any account for that matter. I changed my password because someone logged into my account from another country, and now it has me in a non-stop loop of trying to log me in and acting like it did, not actually logging me in though, verifying my account info when I’m trying to go on community page/look at my profile, and then giving me the same error message over and over. Sometimes, the screen just freezes gray in the app and I can’t do anything in the app unless I delete the app and re-download, AND THEN it still only works for a little bit before it starts crashing again. To top it all off, because I’ve been trying to log in since I’m trying to verify that everything in my account is OKAY after someone tried getting into it, I have been locked out of my account for trying to login too many times. I still don’t know if my account’s okay. Not worth the migraine.

Horrible navigation, not user friendly at all. Somehow it's worse than the old app. Navigation through the app is almost impossible. You get stuck and it loads stuff that you don't even click (example: after browsing something on the community page, pressing friend activity doesn't load what it's supposed to and just keeps it on whatever the last community page was). It's like this through the entire app. While it looks better (not even that great), it performs way less and hardly works.

Fun. It would be great if I was even able to select the option to get steam guard codes sent to my phone but it just refuses to do so, no matter which way I try to do it, so now I’ll just go back to the email so it can get hacked by yet another Russian to sell my items I will never get back and never even got a notification that they had been sold til months later. Thanks steam, super helpful!!! (Also whoever was in charge of this new UI update needs to be immediately fired, anyone with eyes can tell this is a severe downgrade. And just move everything around justttt enough to anger us when those hackers change the language to chinese again)

Great app, but also pretty broken. I love the idea of being able to access Steam from my phone when I’m not home, and it’s convenient if I don’t have access to my PC. Overall, it’s a great app to use when I’m away, but this app also has quite a few flaws. The user interface is kinda buggy and slow, kind of feels like a website on a console. Whenever I add funds to my wallet, I usually have to restart the app for them to appear, even through the payment has been processed. There aren’t a lot of problems in the app, but when there are, it’s pretty annoying. Besides the cons, this app is very nice to use and gives a great user experience when it works.

Very polished, but a couple issues. The majority of the bugs that used to exist in this new app have been patched, which gives this new app a very polished experience. There is still one bug which kind of translates into 2, which is the scaling of UI elements. For people who use larger on screen text for accessibility or have a smaller screen size, the app just breaks. Buttons to accept Steam Guard confirmations don’t fit on the screen and the app can’t be properly used. Landscape mode also works on phones, even though it really should only work on iPads. If you try to tilt your phone sideways on the Steam Guard screen, things get crazy. And the notch blocks things as well. I also wish the video player would be fixed too, you have to tap where you think the unmute button is, and then tap to go fullscreen, but you just get a black window. You then have to close the video and re enter it repeatedly until it works in fullscreen, which is very aggravating. This is on iOS 15 on an iPhone 12.

The best thing that gives this five stars. A lot of people don’t like this app for some reason. But this small little detail perfects the app. The reason why is Fez is in the picture! If you don’t know what I’m talking about, Fez is the best game on Steam, yet no one’s heard of it. I won’t bore you with it, but I have to say great job Steam! I also saw a sliver of Portal 2 in there as well. And I was thinking to congratulate you. But the thing is, Portal was an amazing game series made by Valve. Valve made steam. So Valve, if you’re reading this… MAKE A PORTAL 3 ALREADY YOU DID IT WITH HALF LIFE ITS PORTAL’S TURN

Great to have the app, but too buggy. I use this app constantly when I don’t have my computer, but it’s just too buggy. When I’m viewing lists of games, I can’t tap on games to view their store pages, it just reloads the page. Additionally, when trying to view my inventory in the market when I press the “sell” button, I can’t see my inventory items. Additionally, I get caught in an inescapable menu pop-up sometimes when viewing my library. There are other issues too, but those are the big ones. Hope these get resolved soon!

Data Breach for hacker bots. I have a new computer that made a steam account a year ago. I bought seven games to start. Someone signed into their 10 year old account on my device and now I see over a hundred servers in tools and every game they own on MY account. They then uninstalled my two games on my computer from their account. It’s like steam switched the accounts. They then deleted their 10 year account. (It’s in the process of being deleted.) When I sign into my account I see all their games and tools. When they sign into their account, that’s being deleted, they see only two games, mine. We can’t stop steam from hijacking my computer doing whatever they want. So technically right now they are deleting my new account, and then they expect me to autoupdate over 100 game servers from the account that signed into my device. This is a disaster for anyone with cptsd from hacking abuse like me. I guess in the end I can’t use steam at all because they ignore you when you’re telling them what’s going on. My new account is banned from participating in the community when I’ve never even talked to anyone because I have no friends. Thanks to steam for compromising my brand new computer and thanks for forcing me off your platform for no reason at all. To those reading this never let anyone else sign in on your computer even your sibling or they will switch the accounts and destroy your computer. And never let your mom and dad put you and your sibling on the same authentication.

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Sigh Valve.... You absolutely botched this app into oblivion. I can't even open searched games in the store. It just glitched the list back to the top. So I can't even buy games from my mobile app while away from my PC. And there is so many other bugs and issues plaguing this app. Absolutely terrible experience, we never asked for this "new" broken version...

Stuck on splash screen; app never opens. Of course the moment I need to log in on a new device, steam Authenticator fails me. Can’t even open the app on my iPhone 13 Pro Max. Click steam app, infinitely stuck on the steam splash screen. I can rotate the screen horizontally to completely mess up the splash screen layout. That’s fun. You know what would be more fun? Being able to log into my stream account. How about you just work with any regular TOTP app rather than forcing us to use your own? Microsoft did it relatively well, you didn’t. I’d say valve’s Authenticator/app combo is somehow bordering-on being worse than Fortinet’s solution. Good job.

DELETED MY ACCOUNT!!. Absolute worst platform I’ve ever seen. They don’t give a care in the world for their care about their customers.. I wouldn’t even recommend it to my biggest enemy! Let me save you all some time, don’t bother with the steam community it’s just a bunch of toxic scrubs with nothing to do except insult each other. Great thing you’ve created😒

Great update. Finally the mobile app gets an update. It’s well designed, easy to navigate and for what the app is intended to do (Library and Store management) it’s great.

How to sign in?. First downloading this app, it only has a sign in page. I unfortunately do not own a laptop currently and only have an iPad and iPhone. It then has no way of creating a new account and I spent 30 minutes of my life just trying to figure out how to sign up-surprise! Nothing worked! I am extremely disappointed as Stream seemed like a easy way to access fun games, however I can even get inside the app. Please fix this! It’s like the developers are trying to not get us to use Stream.

How to download things?????. idk how to download things on steam mobile when it keeps sating i need a computer when i research it its very confusing for mobile users so im kinda glad i havent bought anything yet but if i do get the gist of things ill probably spend cash :)

Broken. Nothing ever loads, causing some players to completely miss out on game festivities, deals, and has caused just a general annoyance. Serves almost no purpose whatsoever now with chat seperate, would be nice to be able to play games on mobile devices that have the availability.

Great wrapper for storefront though lacking in library management features. The app does what it needs to really; give me a convenient & mobile-friendly way to look up games when I want to get a game on sale or when I find a recommendation on the Internet. The only thing that bugs me about it is that you can’t add games to or organise your folders. Playing around with folders is not something I want to waste time on when I could be using my precious free time actually playing the games, but being able to do this on my commute would let me be a lot more productive.

useless, waste of iphone storage space. worthless app. all the features have been gradually stripped out and now it’s just a glorified web store, except here’s the rub: the store barely works. it’s a nightmare to sign in and authenticate, sale pages usually terminate in a loading chunk error and there is literally no way to speak to anybody at valve about solving problems with your account. it’s like they’re so rich over there they don’t even want to lift a finger to help you spend your money on them. worthless app by a worthless company

Steam more like sceam. This is a scam if you had a computer you would’ve just went on computer to play but on mobile you need to waste hundreds of dollars for a computer so you can just play on computer and make steam make you forget all about your mobile device it’s…a…scaaaama…don’t download this if you have a computer just use it

Steam Guard fail. Logging on to this app, after many years, suddenly resulted in a black screen. The problem was that I needed “Steam Guard” from this app to logon to Steam on my PC. This way annoying, to say the least, and it took hours before was able to logon to Steam on my PC again. I’m not sure if I’ll be using Steam Guard (or this app) again. Addendum: After removing and reinstalling this app, it did fix the problem. I’m still unimpressed and I’m still not inclined to use this app anymore.

The gaming landscape as an app. 3/5 things that the app tries to load, it successfully does. How they seem to never have caught the fact that the news tab simply does not load on Apple is beyond me.

Garbage. Complete useless garbage. It’s just a browser window for their mobile steam website but it barely works on iOS. Can’t do anything properly except landing page for steam store. I can’t really understand how a software company can release something so awful. Devs should be ashamed of this.

I would like to play and download music on the app. Please add this feature also on the web so people can have game music from team in the go

Horrible update. Seriously the format and everything doesn’t work, the way it was before was far better, I can’t search for games as it literally just doesn’t work when I enter what I typed, the no landscape option is absolutely horrible. Trying to figure out a completely new layout is just annoyingly unnecessary, please just upgrade the app by taking this abhorrent update down and rethinking what it is the app really needs.

Complete and utter Junk. Try again, Valve. Epic Fail.. What’s the use in the app if you can’t search anything and open the page for the game ou’re looking at? Total trash. I do love the service Steam provides in terms of being a store, but this is basic stuff Valve, come on. Also the buttons on the bottom of the app screen have no accessibility labels so they’re utterly useless to those with a screen reader. You have failed, it’s junk, burn and start again. You lose,. I don’t like being harsh, but this really is basic, simple stuff here. If you can’t get this right, you get roasted from me.

Forums almost unreadable. Links in the app keep opening in Safari. It’s annoying as hell. Make it stop! And for the love of Satan **please** improve the forum formatting and make it easier to read by increasing the text size and contrast. These are phone’s we’re trying to read on and the text is tiny!

4 and a half stars but 2 possible really good features…. 2 things pls Valve, 1) pls make it so that you can save your steam replay as like a PDF file or something like that. 2) please add like a cloud gaming thing so that on the steam app (or another one) you can like use like the Xbox cloud gaming thing, because t for STEAM. Thank you, and overall, ⭐️⭐️⭐️⭐️ 1/2⭐️

No landscape mode. Why are so many apps being released currently with no capability to rotate to landscape? With the release of the new app, we are stuck in portrait mode. Landscape mode gives me easier access to the keyboard, allows me to use my iPad stand, and provides a more comfortable view for most apps. I’m an app developer myself. Providing flexibility in layout is important. Being stuck in portrait mode stinks. Please fix it.

Doesn’t start. This app is used for authentication so you would hope when you open it would actually do something … anything Nope, spent 30mins trying to reauth and ended up removing the mobile app auth - since the app just shows a splash screen and hangs forever, every time

It doesn’t work. I wished to get this app so I could play some games that where available only from here. Once I entered I pressed the button to download the game before the pop up entered my screen asking if I have the app. I kept clicking yes but none of the buttons are working and I cant download any games.

Steam won’t help you if you get hacked.. My account got hacked and my items and money were traded for basically nothing to the hacker’s accounts. This was very obviously a hack as I have never played these games and never traded on the marketplace. Steam Support will not refund it, they will only send you a copy-pasted message telling you they don’t refund trades. They are enabling these scammers to steal from you and not even trying to help us. Steam guard did not work as I did not receive any confirmation messages, nothing on Steam’s end thought these very obvious fraudulent trades were suspicious and they did not try to stop these, there is no setting for users to disable these market trades to protect themselves.

Does It’s Job. As per title, the Steam app does exactly what it’s supposed to do. Currently using from my iPad. No issues so far.

Everything great about this app. 1- Has a fully accessible library 2- Store works fine 3- Accurately shows hours 4- Doesn’t have chat, but it’s fine, the chat app works fine 5- Can’t run games, but the steam connect app works 6- Doesn’t force reviews or notifications 5/5 Get this app if you’re considering

Support and data. I wanted to join my brothers family on steam so we could share our games, we don’t live together but live in the same country so thought it would be fine. It wasn’t working so i shot steam a support request and after a few messages they decide that their “data” didn’t indicate we were actually siblings, that’s just so stupid. Fix your “data” issue.

It’s amazing. It’s amazing I love the new updates but just doesn’t work on iPads but I don’t used a iPad anyways!

Absolute garbage. The Steam app was bad before, but this new update (3.2) is something else. Chat's been stripped out of the app, several buttons only work once - if at all, parts of the screen are cut off and landscape mode - the one thing that barely made the app usable on a phone - is completely gone now. If you have a tablet or a very large phone, the app might be tolerable, but if not, everything is completely oversized to the point of illegibility. A lot of text in the app loo... lik.. thi... with no way to expand it and the app ignores both iOS's text size setting and Safari's website zoom setting. The Steam website's "view desktop website" setting is absent from the app, too (although that's also useless without the ability zoom the screen in/out). I recommend only using this app as an authenticator and sticking with the desktop client or a regular web browser for anything else.

Trading now issuing bans on this app?. After 3 trades and a market listing, i get the following message when trying to access my inventory: You've made too many requests recently. Please wait and try your request again later. Why is this even a thing? this renders the app somewhat useless for me.

1 step work, 2 steps broken. First positive about this latest version is the store page looks new and accessible. Now the negative Last version I was able to open the game pages through the list of new releases and upcoming games now this feature doesn't even work. Every time I'm on the games list and tap on any game to access the game page it would just refresh the games list and does nothing. This has been a problem for awhile now and still on this version and even on PC. Every time I want to rate a review helpful or not Steam would give me a process 13 error which is the most annoying thing that's been on Steam for a long time now.

Steam Mobile. Great to buy games when away from home.

One feature missing…. Would love to see the ability to look at my games based on the categories I made. Having over 300 games makes it hard to scroll through. Categorising makes looking through them much easier than scrolling down through one massively long list.

Completely broken. The app search function is broken, and has been for about a year or so, with absolutely no word from valve on fixing this most basic feature. You search for a game, get a list of results, and then clicking on one just refreshes the page and refuses to link to the store page. This is on iPhone and iPad, currently updated to the latest operating system. That’s literally all I want to use this app for, searching for and then purchasing games and it doesn’t actually work for that, so it’s useless. If valve would even acknowledge the problem and that they’re working on it, that would be nice, but they haven’t so I guess they’re not? In which case, why push this new app out when the old one actually did what it was designed for? Ridiculous behaviour and support for such a large company.

Cannot create account. Website won’t allow you to create an account because it’s IMPOSSIBLE to pass the robot test. On reddit people said it worked on the mobile app but when I installed it, there was only sign in with no possible way to actually create an account.

very useful if you are making a movie or you want to share a clip. This is very useful so I can download mods I can send pictures and clips so I can save them and put them somewhere. This is gonna be very useful because I am making a movie. Thank you for this app. I can find my dude stuff if I’m like across the globe I can just download the mods if there is stuff.

COMPLETELY USELESS, DONT DOWNLOAD. I’ve been playing steam on my laptop since 2021, and it worked perfectly fine. A week before my birthday, my laptop broke and I got a new iPad. I spent 200 bucks on this app for Christmas, and then my computer breaks. I download steam mobile, and then it says to play planet zoo open your laptop and then connect it to your mobile device and then you get the app on iPad. Well I tried it on my mum’s laptop, and her laptops storage is really full. So it said download planet zoo to transfer it to iPad, but she couldn’t because her storage is full. Great! I spent 200 bucks of Christmas gift money onto a stupid platform I couldn’t even use. Thanks for ripping me off valve!!! Update- Sorry Valve, but we fixed my laptop and now I can’t play steam again on desktop. We did manage to connect my iPad to my Mum’s computer before this, and it didn’t really work. I had to use steam link to get it fully running. But on desktop the graphics are stunning and gameplay is incredibly smooth! Keep up great work for further updates, Steam mobile deserves 4 stars!

significantly improved over the old experience. while steam mobile is a somewhat niche app, it completes its core functionality of providing steamguard and gives you a mobile way to use the store. there’s only so much they can do to mask that steam is and always has been a thin UI over a web browser, but it’s certainly better than it was.

Notifications. The app is a huge step up from what it was like before. It works pretty well but with the exceptions of a lot of bugs and a bit laggy. One thing to note is that the notifications don’t work, I have push notifications enabled in settings and turned on what I want to get notified but I don’t actually get the notifications on my phone, only in app. Otherwise the features on the app are really useful just needs improvements fixing the bugs.

Cannot view game previews full screen.. When viewing a game video preview you can only see it in the profile. When you select to expand to full screen, turn your phone sideways, it shows a blank screen. It’s been a year now and no change…

Will be good on mobile. This app is very good for downloading and adding games to wishlists like that but i have an ipad while i have a keybaord and mouse atachment so do yu think you make it so that if you have a keybaord and mouse you play the games even when being on an ipad i just think it whould be very cool and i cant use steam while my laptop is getting fix.

New update. While the new update visually looks good, the app functions more as a store now than the social app I once used it for. The decision to separate chat into its own app is not a good one. Why can’t they both be integrated into one app? The friends tab in the new update is hard to find and difficult to use, with the mini profile appearing halfway off the screen. Needing two apps to do what I only needed one app to do in the past is incredibly frustrating.

Can’t download. I have been trying to play project playtime for 3 years on steam but every time it keeps telling me to download steam mobile but I already have it and I can never download my games because every time you click download it doesn’t let you

Great breath of fresh air. What a great breath of fresh air the new app is - finally Steam has decided to be merciful of mobile users and fix their app! New app is great; responsive, consistent with PC, and fixes the sign on issues of the previous app. Well done devs!

Somethings not right here. Messages not going through, chat app asking for photo ID? Authentication no’s not going through. In today’s world I need a app that secures my steam accounts and is reliable, if you are going to integrate technology like this, make sure it works, or allow other authentication apps to fill the need. Fix it or ditch it.

DON'T DOWNLOAD. So I would play Sims 4 using my dads laptop. This is a old laptop so it broke down. I had gotten an iPad and I saw a hack where you can play Sims 4 on iPad with this app. I had it down loaded and ready to play Sims. But this app actually doesn't let you play anything in your library so no point in downloading.

Hate the update. I guess I found out why the old app was around so long… Really dislike the new app. Aside from my personal hatred of the new Steam Guard (no I don’t want to scan a QR!!), the app is buggy and broken. Every time I use the app I discover another thing broken. Given the app is a glorified browser for the steam website I don’t know how there are so many problems.

3 stars. I give this 3 stars because for some weird reason when it try’s to get the guard app up it keeps bringing me to this app (I have already downloaded) so it is kinda weird other then that it is pretty good.

Garbage. So sick of steam and it’s BS. 3 times now they have let my account be hacked. 3. I have put 2 factor authentication and everything. Now it just refuses to let me sign in. Worked last month. Now it’s like my account doesn’t exist. Pathetic. Will never buy another steam game or product again. This is disgusting

Cannot complete purchase. Tried purchasing games as a gift for people over Christmas some 3 months ago and now today. The PayPal button takes me off the app and just shows a yellow banner saying PayPal. Cannot complete purchases please fix

New look, same broken mess. If you launch the app in landscape orientation, product search flat out doesn’t work. A lot of the time tapping Wishlist takes you to the page of the last product you were looking at, and you have to close and reopen the app to restore correct functionality. I could easily go on; there are just so many glaring bugs like this. Absolutely disgraceful for a company with such a huge user base.

I don’t have an account. I was downloading this so I can play doki doki literature club because my friend loves it and we have been singing just monika at school WAY too much to have not played doki doki literature club, and when I downloaded this it went to screen that said sign in but I don’t have an account and there were no buttons to sign in

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Camera for we code doesn’t work. Can’t login

Steam. Steam

Im confused. Probably doing something wrong. It wont let me play a game although i have this steam mobile app installed. How do i play games? I try and click the button to play it but nothing happens.

Camera doesn’t load. Camera doesn’t load and can’t scan any QR code. Also no option to turn this on from system app settings.

How do you use this?. Cannot figure out how to use cannot find play button for games

Horrible. Couldn’t even play games that I spent money on

Skill issue. Ya i agree with the other guy. The app is good and most of the reviews are people who are having skill issues (don’t know how to use the app)

Not a skill issue. Said my password was wrong so I changed it and it’s still wrong lol

Amazing facelift!. Since the revamp, the steam app is so much easier on the eyes. It’s nice to be able to easily navigate the steam app now:)

I can't type anything in the app. How am I supposed to use the app if I can't access the keypad on my iPhone? The only thing I can do is copy from email or text messages and paste. That's ridiculous.

qw34gaming. Can’t even access my account now after I typed password Mobile sign in didn’t work either

Now I understand. I didn’t understand how such a beloved company as Steam would have such a low rating on their app, then I downloaded and installed it. It asked me for access to my phones camera, okay. It then asked for my phone number, weird but okay. Then it asked for a verification code that was never sent to the forementioned phone number. Not okay.

Workshop. Pas moyen d’aller sur le workshop, l’application reste sur la page de communauté

Disgrace of an app. A multibillion dollar company with this kind of laggy, incomplete, obsolete, badly designed app is insulting to their users. My guess is that they are just injecting their absolutely joke of a website in a webview. Devs, care to confirm?

Should be a zero star option for Steam. Don’t buy games from Steam. Even if the game won’t function and so impossible to play, they will give zero support and zero refund. Basically they will just take your money and run.

Just got scamed. I hate how steam does not fix the problem of trading and some how letting ramdom people take all your things

New version is so low…. New version is so low Valve dropped the limbo bar in the lowest sub-sub-sub-basement of heck and then grabbed a spoon to start digging. I have this for two reasons: Authenticator and Chat. The app has to access my iPhone 13 camera to get a QR code that it can NEVER identify, so then I have to resort to a code it tells me it doesn’t want me to use. And now there is a separate app for chat, so it is completely missing! Never opening the app except for the Authenticator ever again.

Everything about this app sucks.. I hate this app. I wish I never installed it. My sign in will be ruined forever.

确实很难用 啥也干不了 干啥都卡. 不好用

It’s hard to sign up !. I was trying to sign up so I can play indigo park but it was hard

Not working. I got a new phone recently (IPhone 8 to IPhone 13) phone number is all the same. When I try to log in to Steam app, it says I need to verify from my steam guard which I’m trying to log in to… and some how I can’t receive text messages from steam as well. So annoying.

i dont get why so many of you are complaining, it’s fine. it’s great for remotely downloading games and the steam link is good for two factor and everyrhing. it makes it convenient to log in especially if you have a secure password or two factor enabled (which you should btw) all of you who are saying it’s impossible to log in, sounds like a skill issue tbh the app is fine

Why. i lost 2 accounts one had beamng.drive .mon bazou .my summer car . The Long drive. Car mechanic simulator 2018 .car mechanic simulator 2021 i lost 2 accounts one had beamng.drive .mon bazou .my summer car . The Long drive. Car mechanic simulator 2018 .car mechanic simulator 2021 DEMO and now I have wasted my money on games I can’t access anymore and my steam usernames are different then Mr usernames on any other app

Improved but still bad. I have to download another app to chat??

Trash. Trash

Games wont load. Good deals, good games the problem is is that they wont load in or when you do load in you have to change the settings to normal everytime and the setting are extremely complexe to understand im considering waiting till ps6 or just switching to ps5 now

Terrible. Steam is so bad, I dare you to try logging in. It told me my password was wrong so I reset it and it still says it’s wrong

Skill issue. Majority of the reviews are just issues with people logging in or complaining that you can’t download games. Skill issues. App is great for securing your account and potentially making purchases.

ui is cooked. ui is trash it needs to be reformatted for phone instead of slapped together and called a day. i dont hate the app but it’s definitely not polished and i expected better

DO NOT GET THE APP THE APP IS A LIAR. I HATE it

add the friend chat back. Add the friend chat back

sign in is bugged. can’t sign in even after reset

Great. Pls add apple pay for buying stuff on your website

HOW. First of all HOW DO YOU PLAY GAMES Second of all what happend to my games I paid for Third of all I just Bought 30 games and they say to buy them again

Updated now I can’t login. Freezes at startup

мда. как я должен войти в мобильное приложение и ввести код из мобильного приложения? фрики.

unable to use the camera. How can I scan the QR code for security guard. I cannot open the camera access thru iPhone private settings.

Terrible update. This update is awful… how do you take this long to make an update and then decrease functionality. Let us chat with friends, browse the store, browse the community market and access our inventories all on one app again

Good deals better than epic games low-key hate epic. Good prices I’m just here to hate on epic games

Eek. I deemed the latest update a massive security risk to my account and have uninstalled it for the moment. Being able to circumvent my account name and password using a QR code is not what I want and require from this app. Bonus uhoh: they got rid of the chat function, forcing you to need a secondary app to access it.

Works perfectly. I’m seeing a lot of 1 star reviews but I do t really get it. Maybe I’m just lucky but I’ve been using this app for years without any issues. I think it’s a great app.

cannot post art on steam app. i’ve recently tried uploading a piece of artwork i created using the steam app, and the experience was pretty disappointing. when i first attempted to submit it from my phone, I was redirected to a “404 not found” page right after hitting “save and continue”. figured it might be a device-specific bug, so I tried again on my ipad—same result. eventually, i had to switch to my laptop just to get the upload to go through successfully. while it did work there, it’s frustrating that such a basic feature like sharing artwork isn’t supported or functional on the mobile or tablet versions of the app. hoping y’all fix this ASAP.💋

Finally updated. Finally updated and works so much better now.

Awful optimization. I’ve had the app work once well enough to look at a game. 99% of the time it’s broken and buggy.

Camera don’t work in ios. It's asking for access to the camera, so I can't scan the QR code.

Add Apple Pay. Plz add Apple Pay

Why. So i got this app and was curious to the concept of steam on a mobile device. Yet my curiosity went down the drain when I couldn’t log in, now i tried everything and to prove to myself i wasn't insane i logged in on my browser and it worked just fine and i used the same account name and password. Ive tried for about 20 minutes and it wont work so i guess Valve don't want me to have steam on the go.

Steam. Steam

???. Can you download games for free?

No help. Really bad app, for a company of there size I expected way more. Very disappointed. There’s no help with anything on the app and the desktop version

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Underwhelming. This app only works a quarter of the time. Tried to make a purchase the other day and the app kept insisting I needed to sign in. I was already signed in, it showed me my payment information id used previously and everything. Couldn’t figure out what it wanted so I missed out on the sale price. Now when I click on any wishlist, nine or a friends, it only shows me discounted items, even though I have no filters on that would have it show me only discounted items.

Embarrassing app from a truly professional company. It’s puzzling how poor this app functions when you consider how high quality steam is on computers. The app will often bug out and send you to error screens. When the app doesn’t throw out errors, trying to search for games is literally impossible. A bug that’s affected the app for several months causes the app to not be able to open games with you search for them. I repeat: THIS APP THAT YOU’LL USE PRIMARILY TO FIND GAMES, WILL BUG OUT AND NOT ALLOW YOU TO OPEN SAID GAMES. Until this is fixed, you might as well forget this app and use the website for better results.

Steam Can’t Sign in Due to Poor or No Connection. I was in the middle of posting screenshots on Steam on my PC when Steam suddenly can’t due to no connection. I tried logging off and then logging in, but now it can’t log in because there’s no connection. This is ridiculous because I have full Wi-Fi on my computer. I tried restarting it and tried to sign into Steam again, but still nothing. All I ask is that this issue is resolved ASAP so that I can still finish posting screenshots and access other features of Steam.

Great game store for PC games. Steam has been my go-to storefront for PC games. They revamped the UI for both the Desktop client and released this update for the iOS app. It's alright and works creat as a 2FA app for Steam and signing in via QR. The amount of spam reviews from people not understanding the purpose of this app is astounding and Apple should remove them as spam. Definitely closer to a 4 star experience.

Discovery Queue is awful now. I much preferred the previous version of the Discovery Queue, where you could easily scroll through the game’s store page to see all videos and screenshots, description, and reviews as well as choose to ignore if you played the game on a different platform. The new version of the Queue forces you to leave the Queue if you want any further information about the game other than the lead video. You also can’t choose to ignore it because you played it on another platform from the Queue. It’s clearly designed to try and get people to add it to their wishlist as an impulse decision. It is not an update to help gamers make the most informed decision.

Was a great app until this new “improved” version. I loved having the Steam app on my phone. I could easily check which friends are online, send and receive chat messages, steam guard two factor,browse the store, purchase games, and remote install games all in one, single, intuitive app. Now this trash juice wants me to install a whole other app just to check my messages??? Oh hellllllll no. It takes a lot for me to install a company’s app on my phone. Absolutely no way I am installing multiple apps to keep the same functionality that I’ve had for years in a single app. Uninstalling this after years of use soon as I’m finished this review.

Getting Better. I like that it is getting better to navigate, however, it is still impossible to put in keys while in the mobile app. I missed out on timed deals because of this. The only way you can do it on your phone is on the website. But, now if you access the site from a browser on the phone it auto opens the app 😡 Getting really frustrated with this. Please enable entering keys on the mobile app! Some of us are too busy and can’t be around our pc!

What is the hate all about?. So I recently got this app for my steam app for my computer which is running Windows 10 home and I’d rather reviews and I don’t know what I hate is about my app is working just fine there have been no bugs for me so far and I think people are just exaggerating but I’ll come right another reveal once I find out what all the hate is about.

Sims4. Hello steam, my problem is that when i try to play sims 4 on my mobile i do the usual i click play game it asks if i have steam desktop application and i click yes because i do have steam desktop application and when i press it don’t do anything i try and press 100 times and nothing happens please fix this bug. Please and thank you ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Library box arts. Hello! If anyone from the (Steam Valve Developer Team) is reading this comment, would you be able to allow (Box Art) cover change in the (Library collection section) of the app! Would like to be able to add better cover art to the games pictures, exactly like you can on the (Steam Deck), is it possible! Thank You! For your time.

If I could give it zero I would. DO NOT USE THE STEAM GUARD, IF YOU HAVE IT, REMOVE IT This app permanently locked me out of my steam because I needed to verify through the app to log in which on the app LOGGED ME OUT so logging in on the app ALSO MADE ME VERIFY THROUGH THE APP so ITS ASKING ME TO USE THE STEAM APP THE SIGN INTO THE STEAM APP, I tried resetting the password REQUIRED SAFE GUARD AKA THE APP I tried changing my phone number NEED SAFE GUARD and trying to reset safe guard, sends me an email, I click the email, it makes me sign in to fix it REQUIRES SAFE GUARDD so now I have to submit a ticket to steam to remove it and god knows how long that will take but long story short this app is pointless and could potentially ruin your account more than a hacker or scammer ever could

Could use more features. The desktop app is way better in my option. But having this on go is alright. The app could use more features like loading into store and seeing steam achievements maybe even seeing the cards. Feel like settings could be it’s own tab. Customize tabs would be a good feature. I would like to see my library of games built into the app. Having more access to download a game would be great. I have seen with PlayStation sort of. Just some recommendations but I wish it was a little bit better.

3.0 was long overdue!. Holy molly what a change update 3.0 has brought to this app. It looks modern, feels snappy, and is incredibly simple compared to the mess the app was before. I didn’t realize (probably more like I didn’t care) the state the app was in before, it did its job and for me that was good enough but now looking back it was a nightmare compared to what’s there now. Only thing I’ll miss is the messaging part being apart of the main app.

Very buggy but fine.. The app is great for looking at games etc. It’s what you would expect the app to be. It lacks when there’s no WiFi and you are forced to use data. It then becomes super slow and a huge annoyance. And if you leave the app open in the background and then open it 30 minutes later it becomes stuck loading the page from what it felt like for ever. Other wise decent app.

Looks better but isn’t. The new interface looks better so that’s good I guess? To be honest, who cares what it looks like when it still doesn’t function that well? It was a bad app before that people, in general, only used for messaging but the new interface actually makes messaging even harder thus making an almost useless app even more useless. Steam has been around for a long time and I still can’t think of something that is this unfriendly to the user. Steam on PC doesn’t even work that great but this app is really bad.

Thief. I bought a steam card yesterday and went to use it for the first time . It came back saying the card had already been used . How can that be it went from the shelf to my had and paying for the card it was activated , I received both receipts. Got home and went to use . No one time was this card in anyone else’s hands . How the devil can it be used then? I have been trying to get my money back for this useless card . Steam doesn’t even have the decency to provide a phone number to let you talk to a live person. So now I am out $50 . If this isn’t a scam I don’t know what is . Shame on this company .

A bug doesn’t allow me to see any kind of game. There is a Bug that every time I look for a game and touch anyone it doesn't let me see that game, I look for the shape on either side and it's still the same, many updates have passed and it's still the same. It's annoying to have to go to Google to be able to see or search for the games, they must fix it as soon as possible. Excuse me for my English, I am using a translator.

Do not keep a cent in Steam Wallet. If your account is ever compromised for any reason, your entire Steam Wallet can be irreversibly stolen simply by forcibly purchasing some item worth 3 cents on the community market for the entire value of your Steam Wallet, be is $100 or $200 or $1000. No flags will be raised. No hold will go into effect. You can change your password, but it only takes them a few seconds to initiate a sale, and Valve won’t do a thing about it. Even if you show them the account that stole all your money (that is who the money went to on the community market), they will do nothing. How they can encourage anyone to put a single penny into their Steam Wallet with such a Wild Wild West mentality, I don’t know.

I find steam mobile to be very nice.. steam mobile is awesome for redeeming gift cards, checking my download progress, looking at games to buy, etc. however one thing i do not like is having trouble refunding items on mobile. i also do not like that it takes a few seconds to get money from a gift card.

Cant login to account. I have tried countless times to login. I no longer have access to the email I used originally so when I click “I no longer have access to this email” it tries to ask for my credit card, but I no longer have access to that either so when I click the “I no longer have access to this credit card” it asks for it again. Once I almost figured it out, it tells me they had trouble verifying my captcha and I have no way of trying to retry whatever the captcha thing is again because it wont let me.

App broken and won't launch even with uninstall and reinstall. So now I'm stuck without Steam Guard. While I'm glad I could reset Steam Guard online and remove it, it kind of feels like a waste to have an app that doesn't work. Interestingly enough this app only ever works for me 50% of the time so I constantly have to remove and re-add Steam Guard that it's become just normal procedure. What a severe waste of time resetting everything every other time I launch this app. At this point it's just easier to not use Steam Guard via the app and just stick with email authorization. I'll be permanently deleting this app.

Better than it was but still busted. Steam got a big rewrite which fixed a lot of issues, but it’s still pretty buggy. You can’t share a game’s page easily. It’ll show you a URL but you can’t copy it. Why not just use the native iOS share sheet? (The app isn’t native; that’s why) About half of the time, searching for content won’t allow you to select any of the games. Tap tap tap all you want, it won’t work. (Web wrapper bugs) The app has lost its memory on me once or twice, which is terrifying for such a critical 2FA app. Basic functionality like this. Valve needs to hire some really good mobile app developers to make good, battle tested apps that have gone through proper QA and regressions testing at scale. No more web wrappers or cross platform cruft.

Fun. It would be great if I was even able to select the option to get steam guard codes sent to my phone but it just refuses to do so, no matter which way I try to do it, so now I’ll just go back to the email so it can get hacked by yet another Russian to sell my items I will never get back and never even got a notification that they had been sold til months later. Thanks steam, super helpful!!! (Also whoever was in charge of this new UI update needs to be immediately fired, anyone with eyes can tell this is a severe downgrade. And just move everything around justttt enough to anger us when those hackers change the language to chinese again)

Terrible, yet what I’ve expected from Valve. This company has had steam mobile for at least 8 or 9 years now and it was broken the entire time. You couldn’t change your profile picture, your name, messages would resend nonstop, you’d lose connection literally nonstop, then valve decides they’re going to make two separate apps and you have to download them both. And guess what? Same issues! Can’t change your profile pic, can’t change your name, messages resend, connection loses constantly. Valve is laughably bad at making apps, they haven’t figured out how to do it in 9 years and they never will.

Love. I love this app. I bought my steam deck via the app and have bought several games with zero issues. When my bank was screwing around with me regarding steam purchases , they kept telling me it was cancelled and that steam canceled it when then didn’t ,steam support has been VERY helpful via the app. I have zero issues with this app

Item store is broken. There’s an infuriating bug that happens way too often where I buy game items, and the cart won’t let me proceed with a purchase. I use any number of mobile browsers as a workaround, but all comes back to the app at the Authorize stage, and then the app opens to a blank page and won’t let me finalize purchases. Sometimes, when I try to open a skin to purchase, the button to add to cart is so tiny, but there’s old items in the cart that don’t belong there, and, once again, the checkout is blank. Please fix this!

easy and pleasant to use. I don’t understand why this app has so many bad reviews. They redesigned it and it’s very easy to browse the store on your phone. Some people are complaining that they can’t play games on their phone. That’s just stupid. Obviously, a game made for PC and only downloadable on PC is not playable from your phone. The purpose of this app is to give mobile access to the steam store, not play games.

It works at what it’s going for. This app I mostly use to buy steam games that I later play on my laptop and since my laptop is the slowest device known to man I just buy them on the steam app then download it on my laptop and it works well for looking at achievements for games and trying to get them while playing on my laptop

Issues. I’ve used steam for years. Its been easy to download & buy games and I’ve had no issues with it. However, last month I got a new computer and I needed to login to my steam account on it. I wrote down my passwords and I have them all saved in my phone, but it kept telling me my email or password was wrong. So, then I went through and reset & changed my password MANY times and it still wouldn’t let me. I wanted to get back into MY account because I have many purchases from stream, and stream support does not help whatsoever. So id advise you try to stay signed into your account🙏

12+ Age rating!!!??. While browsing the store, I found a game with very sexualized images displayed before you follow to its page. In shock and disbelief I opened its store page and was greeted by a full on pornographic trailer and multiple pictures of the same impurity. THIS APP IS DANGEROUS FOR CHILDREN! The fact that anyone can sign up for a steam account, log into their account on a phone and find thousands of games showing porn is a red flag. If the devs haven’t noticed these then I’m disappointed. There is an actual search category you can find called “sex”. Please get rid of this or atleast bring the age restrictions wayyy up!

I can’t get games without a computer. Ok whenever I try to play any game at all I get a notification asking if I have steam or not while I’m on the app and if I press the yes button it doesn’t do anything it makes me sit there on the notification waiting for it to turn to a different screen but if I press no (assuming that it thinks I’m on the browser) I get sent to a screen telling me to get the mobile app and if I say “yes I have the mobile app” it sends me back to the notification do you have any way to fix this issue

Steam Mobile 3.0 ??. All good on paper but on my iPhone 6 the app is not even fullscreen I have a tiny image of the app in the middle of the screen reason of why I cannot type codes or press buttons because they are all stacked all on top of each other, sort of like the iphone Apps on iPad.. is very weird and wonkey, I dont want to fully delete the app and reinstall it because I dont want to lose my accounts (or better the steam guard codes) getting banned and what not, so pretty please fix the app, thank you!

Works fine, No clue what everyone is complaining about. This app works fine, I’ve had it for a little over a year now and I’ve never had any issues or anything. I use it for 2fa and also to trade with people when I don’t have access to my pc. Id say at least try it out instead of listening to the soyboy nonsense that these reviews are flooded with

Horrible navigation, not user friendly at all. Somehow it's worse than the old app. Navigation through the app is almost impossible. You get stuck and it loads stuff that you don't even click (example: after browsing something on the community page, pressing friend activity doesn't load what it's supposed to and just keeps it on whatever the last community page was). It's like this through the entire app. While it looks better (not even that great), it performs way less and hardly works.

You should be able to make one without pc. I’m a good 15 years old and still without a pc to already have a steam account I feel like you should be able to make your own steam account without needing a pc now I feel this way because not everyone has access to a pc but still wants to play steam games considering if they can’t get the game they want through any other way so they should be able to make a steam account from mobile and then they can play steam games without having the struggles of play store/App Store restrictions

Valve can do much better. I’m unable to even watch the videos previewing the games, it’s just a black screen... Go to genres and it’s a terrible menu system which blocks half of the options when you scroll. It’s been broken since the app came out. Does anybody at valve use this on an iPhone? It’s crazy that I’ve personally bought 2000+ games from them and they still have the one of the worst iOS apps in the store. They made half life and counter strike but completely negated both with this abomination of an app. And now that it has been updated it’s somehow even worse.

Long Awaited Update. I’m glad that Steam finally decided to update their mobile app after 2 years. I’ve been waiting for this update for some time. The old app was clunky and had issues. This new update is definitely a step in the right direction. Hopefully Steam continues to push updates regularly for this version of the app.

Glorified web browswr. Wow what a terrible app. Every time I've tried to use it something weird happens and I just give up. I can't even delete it because I have to use the app to authorize my account. I was trying to reschedule a game I sent to a friend and nothing was fixing my problem. If I tried to use an actual web browser it just automatically opens the app every single time. Which just takes me to the same broken page. Avoid at all costs. Valve you should be ashamed of the state of this thing considering how much money you guys rake in and how long this thing has been in development.

Horrible and Annoying. I’ve had it for about 2 years and i finally started using it again. I tried using the steam market to sell something, i need a conformation to sell it. I open up the app and it immediately crashes. I tried for 5 minutes turning the Wi-Fi off and on until i gave up and deleted it. I re-downloaded it and i have to sign in. I finally sign in and i have to wait 15 days to use the market again. And even when it didn’t crash, it wouldn’t even put the item on market, it would just stay on hold. Only reason i use this is for the couple of times it works. Hate it and a waste of time

Finally, A New Era. At last, the Steam mobile app has been updated. Long have we awaited this newly refreshed interface, graduating from its old, archaic roots. It appears as a breath of fresh air, though it still lacks efficient accessibility in some ways. If only we were able to access our closest of friends and our conversations with them from the bottom bar. The update has been a grandiose evolution, yet the masses still crave more.

Update ruined the app. I am not a big fan of the updated UI for the app. It’s too cluttered, and finding stuff is more difficult than it should be, but that’s the least of the problems with the update. Now when I check notifications, the app constantly sends me to the wrong pages, and the app also crashes a lot now, so I’ve had to stop using the app and now I have to use Steam on a mobile web browser. It’s very obvious to me that this update is not finished and was not tested before going live, so please, at least fix the issues with the crashing, and the glitches.

No Customer Support. Apparently, you can only contact customer support if you’re logged in. Long story short I was trying to log in and it kept saying my password was wrong. I decide to reset my password and after following the steps I get a message that says “self-recovery is not available for this account because additional security verification is required. Please contact customer support.”. Every time I try to find a way to contact support it asks me to login. There is no email or number to be found anywhere. Where do I go from here? Literally spent money on this platform and can’t even get help lol.

Good but needs fixing. I like the simplicity of it plus being able to customize the lower tabs however majority of times I use it to view sales I click on a game and it just sends you to the top of the list again instead of showing you the game's page details. That hasn't been fixed for months now. Makes it harder for me to want to use the mobile app since the desktop web page doesn't have this problem.

I was disappointed. Honestly, I’ve seen a TON of videos showing great games and how great this app is! And it looked amazing! So I tried downloading it. I snapped and was disappointed. It wouldn’t even let me CREATE AN ACCOUNT. I tried tons of passwords and usernames and nothing worked! There is no edit button so I can’t go back to see if there’s a “create account” button or something. So I deleted it and retried, opens it from app, and just about everything more! My own PHONE saved the account but I still couldn’t even create an account! There was a sign in. That’s it. I couldn’t acces or do ANYTHING AT ALL. I didn’t even give the dang app a experience!!!! Please fix this.

Cleaner Layout But A Big Step Backward For iPads. Just what it says in the headline, folks. The layout and fonts are updated and cleaner, but with the new update, the app no longer recognizes landscape as a viable orientation. For those of us with keyboard cases, especially, this ruins the app for use on Steam Forums, or even comfortably while we have our iPads set up as “second devices” next to our main work computers or workstations. Please, Valve - bring back landscape functionality!

I’m going to be brutally honest, this app BARELY functions.. It CONSTANTLY has issues. 1. If you start a search before the landing page loads, nope. Nothing will work. You’ll need to back out, WAIT for the landing page to fully load, type ONE LETTER, wait to see if a results dropdown starts, and THEN it will work. If no dropdown happens, might as well back out and wait. 2. My wishlist is only loading four items. It will not load anything else regardless of how i try to filter the results. This is on cellular and off. 3. It just…. Randomly hangs. Just stops working. You have to go back to the landing page and wait until it fully loads and try doing whatever you were doing again. For something that is a requirement for logging in at times, it is frightfully poorly designed. It lags, it hangs, it just decides not to work, it’s nuts. I know there’s more, but I came here after running into the wishlist problem again and getting frustrated.

Wow Bugs Bunny. This is the first day I ever downloaded the app & I have to say wow. I’m blown away by how many bugs the app has. First, it can’t let you set up the authenticator without the screen going blank, then it can’t even allow you do something so basic as to change your avatar without glitching out. This is one of the most horribly put together apps in the history of applications. Apple should force steam to release a version without as many bugs. This is ridiculous, how did they even get approval for this much of a mess up???!!

Great to have the app, but too buggy. I use this app constantly when I don’t have my computer, but it’s just too buggy. When I’m viewing lists of games, I can’t tap on games to view their store pages, it just reloads the page. Additionally, when trying to view my inventory in the market when I press the “sell” button, I can’t see my inventory items. Additionally, I get caught in an inescapable menu pop-up sometimes when viewing my library. There are other issues too, but those are the big ones. Hope these get resolved soon!

Useful app. Happy that I can make purchases on this app when I'm not at home, the system works pretty much exactly the same there is nothing I can really complain about it besides it being slower than the computer app, which doesn't bother me because I would rather this app exist being slow than it not existing at all.

The app feels out of date.. For an app that’s supposed to be for convenience and ease of use, it lacks in that department. Most apps nowadays usually off it as a helping hand on the side if you’re in a browser especially on a mobile device where sometimes seeing everything is key. Another issue is being able to use the store. Why does the app redirect you to a site that doesn’t even load completely especially if you’re trying to use PayPal as a form of payment? They have an app now so if people have that app and this app is directing them to either a site that won’t even load or something worse then how can I trust the app?