Steam Chat App Reviews

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Slow and buggy. I definitely understand not wanting to be a battery hog like messenger as that app destroys your battery life. However it seems like a few compromises could be made. It takes a full minute to update after I receive the notification sometimes which is just a bummer. Terrible app. Please invest some more money into this app.

Steam Chat is cool. Steam Chat is a good app, but you can do everything there is a to do on Steam Chat on the Steam. So there really isn’t any point in installing it since all of the features on Steam Chat are already on the Steam app.

Better than nothing?. It’s better than the original app but there are still a ton of problems with it. For whatever reason, dictate seems wildly incorrect most of the time compared to using dictate with the rest of my phone. But more importantly, it seems to go out of its way to make your life extremely hard if you need to correct anything. Anywhere you tap to select a word will select the wrong word, often multiple lines up and just constantly trolls you while you’re trying to edit. The emoji‘s button is secretly three times bigger than it looks, and will constantly trigger while you’re trying to tap or select anything on the right side. Needs work.

Are you stupid?. Steals user data and passwords as far as i’m concerned At this point might as well make 10 other apps to go with it. Lets just make an app for every feature on steam. A friends list app, a store app, a community marketplace app, a groups app, a steam news app, a steam 2 factor authentication app. Then I can make a steam folder on my phone and sometimes just go play around in all 12 of my steam apps

Terrible app. App never loads messages properly and never shows the correct friend info for when they online last. Say someone logged off 5 minutes ago, it will say last online six hour ago and the only way to update it is to force close the app and reopen it. This app is terrible. There shouldn’t be 2 separate apps for steam chat and steam store.

Absolutely garbage. I don’t normally leave reviews but after sitting on the app trying to login for 20 mins and it saying failed to connect in beyond infuriated. I clearly have a connection as I’m leaving this review and the main steam app is working fine so it’s not steams servers being down. Why on earth valve decided to separate the chat app from the main app I have no clue but it was a silly decision.

Simply doesn’t work. Why add 2 steam apps in the first place when you could’ve just made a chat inside the original steam app? Most of the time Steam Chat doesn’t even let you receive messages from other players and you have to close down the app and reopen it just for the message to send.

Good port of Steam chat but has issues. While it is functional, and pleasantly featured; with a lot of little things that are nuanced, I have to repeat what everyone is saying. Why is this separate from the already existing Steam app. And Steam link too, for that matter. Make the phone app a proper progeny of the desktop Steam. The Steam app could already do direct messages to friends. Although Steam Chat is lightyears ahead because that couldn't show images or anything besides text (videos/webms don't seem to be working right now on Chat). But that circles back to why didn't they push this as part of a refresh or update of the Steam app that needs some attention to a few functionality problems and outright bugs it has. Also who even uses Steam chat anyway? I use it but not many people do, I like that its just there as part of Steam and mostly works. Actually funnily enough uploading images on the app works better than on desktop which often fails to load at all. So yay? Valve please release a content update for Team Fortress 2. Thanks in advance

Too narrowly focused…. First of all, this app is obviously designed for a mobile phone and not a tablet. I find it hard to use on a larger tablet because it’s just a scaled up version of a mobile phone interface. Please release a version designed for tablets. Secondlt, the message threads are not updated in an obvious way. The friend list do not show the latest message from the individual on the preview… it only updates after you have entered into the message thread to retrieve the new messages. This whole separation of the old steam app is a terrible idea.

Did Valve lose the ability to update Steam Guard or something?. Did Valve lose the ability to update Steam Guard or something? Okay, I kinda get it. This app is dedicated to being more social, which makes sense. Maybe there should indeed be a separate app for all social interactions. But then what does that leave on the Steam app? Just steam guard?.. ooooooh......... wow.......... So many people wonder, why didn’t they just add this to the Steam app? And so do I. The community has been begging for an update to the Steam app, and instead they do this. I love the features on this app, but I wanted an update for the Steam app. Better chatting, the ability to add steam credit to your account from the app for iOS money like iTunes credit*rolls eyes*. And just less crashing and more features like what you would do on pc in all. Also, I can’t even access my groups on steam chat app. I wanna post an announcement from the steam chat app, but I can’t. Just.. And I’m still getting notifications from both apps now when messaged. Annoying! Fix!

This is nice, but.... This app has a visually pleasant and convenient UI, and I overall appreciate the design. This being said... why Steam Chat? The much more fundamental Steam Mobile app has gone months and months without a much needed redesign. The mobile app is slow, clunky, and ugly. I would have loved to have seen the design principles displayed in this new app baked into a Steam Mobile update, and I’m sure that’s still possible. So my request is a Steam Mobile redesign, it’s much needed because the current design is far out of date. As for this app, I’ll give it a 5/5 because I mainly reviewed it to beg for a Steam Mobile redesign frankly ¯\_(ツ)_/¯

Why even use this when other apps like discord are so much better. I try to send a picture and it sends it but doesn’t even visually display it in the chat. Then when I close out of the app to re-open it, in hopes of resetting it, it tells me it’s unable to log me in (when I was JUST logged in beforehand). I say “okay, I’ll just try the retry button”. And it repeats the message “unable to login” over and over. I really should be giving this 1 star, but its only saving grace is that it is cross-platform with my PC and reflects the same messages sent to and from.

App is atrocious. Barely loads anything and the speed at loading is abysmal. The fact you guys had to make a separate app to let us chat on the same program is just so… words can’t describe what I want to say. I regret updating steam app to it forcing me to download this trash, but it seemed like steam chats weren’t loading new messages or supported the old firmware anymore, so I’m now stuck with this dog pile.

great app, awesome port!. I don’t really have any complaints regarding about the port however I am not receiving any notifications at all from my friends, i’ve even checked settings and everything. Overall it’s pretty cool!

Steam Chat value? Having a Hard time?. Less than week ago I tried to download this Steam Chat Value app, for whatever reason it will not let me download. All I see is a round circle that refuses to download it fully. At the same time I wish that it can download it fully. In other words when it download fully I can use this app. So that way I can download it in order for me to use this Steam Chat Value.

An unnecessary app that doesn’t even work. This app has been around for years, and for some reason with the latest update to the associated Steam app, Valve has finally decided to force users onto this Steam Chat app. This app has been notorious within the Steam community as constantly crashing when sending messages, the UI being not optimized for a mobile phone, and just overall unnecessary when chats have been always within the Steam app itself. Quite frankly, this update has just made me overall NOT use the Steam app. No point really if I can’t send my friends a message, and no point in having this app cause it doesn’t even work as good as the old chats…

Constant Crashes and Buffering.. This app is very poorly optimized. It is constantly losing connection to the Steam servers or just out right crashing. It’s a shame as the app use to work very well, but they seemed to stop caring about it. When the app does work, it’s very handy. But the inability to clear chats or erase messages like before is again a great shame. Hopefully in the future this app is updated better, or it is moved over to the main Steam App and fixed.

Thank goodness.. On the regular Steam app it’s kinda janky towards the chat side of things. This app that i’m sure is new changed stuff. It’s basically like being on your computer. it’s super handy & im thankful i can send memes from my phone to steam friends now lol.

Fluid and works well, but seems pointless.. It does it’s job, and it does it well. However, it doesn’t seem worth keeping it. The original Steam app is quite awful, but while being clunky, the chat was still functional. To have developed a whole new app instead of overhauling the current app (which is severely out-of-date (like, two years without an update)), just seems completely unreasonable. This doesn’t help me in anyway, all it does it give me more clutter on my home-screen.

Serviceable but riddled with problems. I use the app daily to chat with friends and it works great for that but some of the features advertised simply do not work. One of those are notifications, I receive no notifications. I also notice when I close the app my status is taken offline instead of being shown as away. Hope things improve in the future but knowing Valve I won’t hold my breath for anything in the near future.

Just Awful.. So where do I start with this app? When this app first came out years ago, I was happy I could at least send photos via Steam Mobile in a way. However, the app would constantly display the wrong time since last online for friends, and wouldn’t update that correctly (friend could be offline for 2 hours, but “Last Seen” would display over a day ago for example). Not a big, big issue, just a bit misleading, however it didn’t stop there. This app has gotten nothing but worse over the years, mainly because it’s barely updated, and has a variety of issues, and new issues love to manifest themselves over time. Over the course of 2023, I’ve stopped getting any and all notifications from the app, and yes, I have notifications enabled. I’ve checked my phone’s notifications settings, and the app’s settings, and there’s no reason they shouldn’t be working. Today (which is also my 26th birthday) was the final straw. It kept reverting my alias all on its own, and now chats don’t even update whatsoever. I have to actually close the app down completely if I get a message while I’m not in the app or even the same chat with a friend. Between the new buggy mobile app and this horrendous attempt to be like Facebook Messenger, you’re better off just talking to friends via Discord or whatever else you like to use. Sadly, if you have friends on Steam, this app is the only way to talk to them via mobile unless you have an alternative method of talking to them (again, like Discord).

No keyboard. I honestly don’t know what’s worse. This? The steam mobile app or the web viewer via iphone. Not one will let me send a message, well no that isn’t entirely true. This app lets me send a message as long as I copy and paste it in. Is it so difficult to get a chat system right? 2 stars because it actually lets you see which of your friends is online and clean interface. Forget this app, just get the web app working. Would be cheaper too.

Combining it into one app? My unpopular opinion. For those who support the idea of just “combining all the apps into one”, that would mean that the storage requirement would be a lot bigger for the app. At least with having them separated, I can pick and choose what features I want to use without wasting any storage, because not everyone wants to chat or not everyone wants to use the Store. Combine it all into one and you won’t be able to uninstall those individual features that you don’t use to free up storage space. With that being said, I do agree that the Steam Chat app does needs to be updated.

steam chat is a horrible chat app. You can’t do a lot of things that have become standard. Videos? Forget about it, you can’t send them even though there’s support for viewing them. You can’t send any file that isn’t an image or gif. Frequently you will get chat notifications ages after you open the app and see them. Even twitter’s DMs are better than this, and that’s not even purpose built for DMing people!

Needs steam voice chat. I think chat is very usefully for texting your friends, but it does not work for calling them. I feel like this should be a built in function to steam chat because of its name and because it would allow some people to voice chat when they are not by their computer

Useful except you can’t call. I really like that you can now chat with groups and friends over mobile but I have one issue, you can’t call any groups or friends, my friends prefer to use steam over discord and I don’t want to have to get on a computer every time I contact my friends

Why 2 Apps?. I hate apps where there’s another separate app for chats, it should be one convenient bundle. I only have the steam app 1.) for steam guard 2.) to check on my friends vaguely. I can’t even add a friend without an invite link on the app, so when I want to search for a friend that I don’t have added that’s not online, I can’t through the app. Overall very frustrating and not worth the time/space an additional app takes up

Broken integration with steam app. For one, this should have been an update to the original steam app in the first place. And now that they’re separate, they’re not properly integrated. I still get notifications through the old steam app for chat messages and I can’t ever clear them out because chat doesn’t work on the old app. Opening store pages doesn’t open them in the steam app, it opens a safari window. And why haven’t they fixed the old, broken steam app that hasn’t been updated in two years?

I was wondering, how bad could it be?. It’s suppose to be a simple app really. Just talk with friends on steam and that’s it. How the app has so many bugs and overall bad interface is beyond me. I always found it weird that this app had such low ratings when all it has to do is one simple thing. But after using it I can now fully understand why. Too many dumb issues to name in this review. I would only use this app if you absolutely have to

Definitive steam chat. It’s the currently up to date steam app just like on the PC, the app we’ve been waiting for since the new chat, complete with emoticons and links and all that other good stuff. Shame it can’t be on the regular app.

Developmentally challenges. Firstly, I can’t understand why you would release this, instead of give the steam app an overhaul with this rolled up in it. Having 2 apps now, I don’t like it. Also, why are steam chats so... inconsistent? Start a chat in game with someone on the PC, even on the new iOS steam chat, no conversation. Then, there’s voice. Many of us have been using discord for voice, and using it happily on our phones and iPads. I would honestly love to ditch it and use steam more or less exclusively, but until it has mobile support, no can do. Now I realize steam is more of a sales platform, and for that I can’t be too harsh on the company itself for providing inferior inter connectivity tools, but the voice and text chat and overall social support on mobile is bare bones and clunky as it is.

🙄. This app WAS fine a year ago, then steam devs decided to redesign the entire app to have a similar feel to the desktop app, ever since then the app has been broken. I can’t open links, when I try to view store pages for games it pulls a loading screen for a sec then just goes back to the previous page, links dont work, pages are broken, I cant even find a game in the wild and be like “huh I should add that to my wishlist” nope I have to get on my pc now because the app is so broken I cant view a frickin store page anymore. Fix it guys, this is ridiculous, you shouldnt try to fix what isn’t broken.

Its alright but. This app is quite decent. The ability to use steam emoticons is probably my favorite. My only real gripe with this app is that notifications is broken. If you want to continue getting notifications on Steam then I don’t recommend getting this yet because it breaks notifications on the this app and the original Steam App. This issue happened to me but don’t know about everyone else. If that gets fixed this can become a 3-4 star rating.

Why is this necessary. I can appreciate overhauling the core steam app as it was seriously clunky and outdated; though why exactly it is now essential to use an entirely separate app for messaging, I have no idea. The old app’s message system worked fine for me, the only hiccups being the occasional duplicate message. Unless there are some wacky new chat features that necessitate having their own app, I fail to see why mobile users should be made to jump through an extra hoop to message friends from their phones. The extra funds and dev time spent to launch this app would’ve been put to far better use overhauling and updating SteamVR, which has been lagging far behind its competitors in ease of use and functionality for years now. Do better, Valve.

Steam. I don’t hate this but I do hate that the two apps are not combined, and even that they are EXTREMELY hard to regonize from each other, I do get, and have the same problem with iMessage and Phone apps because they could be easily combined but this is a new level of that.

Now fixed on iOS 13. Old reviews out of date.. Far better chat experience than the old, clunky app. Still waiting for more than just chat, though. Would love to see the old app brought up to date, or have features moved over.

Not built for tablets at all. So after removing the chat function from the steam mobile app itself and destroying that UI, Valve has decided to take it one step further and make the UI for the separate chat app even WORSE. The app does not have a tablet/landscape mode, and instead displays in it’s vertical mode screen all the time, even when the device is in landscape. Which is painful to type in because the keyboard only appears in that tiny little window. Totally useless as an app until they improve or update it. (Which, knowing how Valve treats all their IP’s and products, will likely never happen)

Steam app update forced me to download this trash.. And here I thought Steam's mobile app couldn't get any worse. The chat function in the old unified app was wonky and buggy, and didn't support image attachments. This "improved" chat app doesn't even support landscape on iPad making it effectively unusable on this platform. Oh, and they added a button to attach images but it doesn't even work.

Terrible. The app is absolutely terrible. For starters, why do i need to download a separate app when you can just add the chat functions into the normal steam app. Second it has way too many bugs. I can’t even log in most of the time because it “fails to connect to steam.” I can already confirm that this is not an internet issue and is an issue with the app. Overall one of the worst apps I have had to use.

Overall pleased. I'm quite happy with this new app. The previous, outdated "Steam Mobile" app would not send messages 50% of the time, and the chat would go offline constantly. This new app actually solves those problems, and also adds the ability to tap links to view them in safari, rather than having to copy+paste them like in the old Steam Mobile app. It also lets you see Steam emotes, and view pictures from the chat itself. I'm rating this a 3 out of 5 however, simply because they should have updated the old Steam Mobile with this as opposed to making a whole new app. Now I have to have both apps - one for Steam Guard Mobile Authentication, one for chat. Another gripe is the fact that I can't select chat history to copy it. If the latter problem is fixed, I'll raise my rating to 4 stars.

Lacks Landscape mode for tablets.. There’s probably mixed opinions for splitting the Chat and main mobile program but the update was necessary since the main client is so outdated. The program seems to be designed for phones first because I cannot find an option for Landscape mode which I use a lot on this tablet.

Notifications Broken. I installed this app specifically to be notified of messages from my Steam friends when away from my PC. I’ve triple checked my settings, and notifications are enabled on phone and in Steam account. Yet, still no push notifications when I have messages waiting! When I searched online for troubleshooting suggestions, I found numerous complaints about this app feature failing ‘again’ recently. When I tried to report this probable bug via the app’s Report Feedback, it just dumped me on the Steam Community website; no actual feedback form was found. For those thinking ‘why does this matter?’: It’s anxiety inducing having to check for messages manually over & over & over while I’m waiting to hear back from a friend. Did I miss that free time they had? Do they think I’m flaking on our plans? Do I have to expose my non-Steam contact info (and risk my personal security) to make sure I can react in a timely manner? For someone like me, who values time management and respecting the time of others, this is a complete failure of a primary app function. Steam: please fix!!! The app is otherwise ‘ok’ so far. It’s not fancy or fast, and it feels like an afterthought. But it gets the job done of communicating which is its main point.

Step down for ipad users. The addition of being able to send pictures is nice over the older version … but given the main focus is chat … it is just not ipad friendly. I know how to type for real and not the gimped thumb way. Give us ipad users an app with a full key board instead of the crap iphone style. For its primary use it is near useless for people that for real type. Give us a proper ipad version instead of gimped iphone hand me downs

Terrible, dysfunctional app.. First of all, why do we now need two applications to perform the job of just one app? And why is this app which is now dedicated to one purpose and one purpose only WORSE than the original all in one app? This app is disgusting. I have to delete and redownload it on a regular basis to fix this issue where it says “friends network loading” forever. There is no fix except to download the app again. And I don’t use a PC anymore so I’m stuck with this garbage. Seems like anymore, all tech companies do is make their apps and technology worse, charge more money for it, and take all the joy out of everything. I’m glad I don’t use steam every day anymore.

Steam mobile is steam mobile. Just using it for chat and it functions on mobile device for everything I need between gaming sessions.

Splitting the app - don’t do it. Not a fan of the split app idea, won’t be using this simply for that. You obviously tried to clone a stand-alone discord app, but you aren’t Discord you’re steam. Not to mention the fact that the actual steam app has never looked more outdated than it is right now (last update was TWO years ago) functionality is also not on par with the PC steam client at the moment. Diverting resources to a separate app to clone discord wasn’t exactly the route you should have taken.

Two apps is backwards. Okay I like some of the improvements BUT having to download a separate application to do the same exact thing you were able to do with one is kinda backwards, it’s super inconvenient. I just want to chat with my friends while looking through games and news and this new set up makes it so needlessly difficult to enjoy your experience.

Seriously. Now that steam, main app removed the chat feature I have to use this. It was clearly made form phones. Ignoring that tablet users exist. The interface is small and it lets you stretch it. Still small and does fill in the whole screen when used horizontal. The keyboard is not a full keyboard either making it annoying to type. Fix this problem. Not everyone uses these things on phones.

Two new apps??. Why update the old ui to roll out with two separate apps. I have to install a new app to chat with friends. The confirmation window for trades isn’t any better now it in a clutter of all other notifications that are irrelevant. The trade window is absolutely clapped, why does it say that we’re exchanging x amount of items for x amount of items when the old ui gave you the count of each specific item in the trade

What I think & A Suggestion. First of all, I want to say that I like the chat application and I have never encountered with any kind of problems so far (I am using iPhone XR. ) I don’t know why some people are complaining about Valve making a separate chat application instead of updating the mobile application with the new chat. I believe that Valve / Steam Team or who developed this app should have released it before but I know that they are taking their time and making sure it works well. Here’s a suggestion (I don’t know how to explain it properly so I will try my best to explain it.) I know that we can use the “/store” command to show a game to our friends, and when we do that it says “view store page” but we should be able to view the game’s store page in the application instead of opening the store page from Safari application.

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Bring back the old app. Who thought of separating the chat from the main app and think opening 2 apps at a time is a good user experience? Bring back the old app where everything is there. I wanna browse the store and trash-talk my mates without switching to different apps every single time.

Trash. Can’t even login

Steam Mobile without Chat?. NOW PUT THAT THING BACK WHERE IT CAME FROM, OR SO HELP ME

horrible. cant even login. i copy and pasted 2 codes in and they both just said “failed to connect”

Seperate app?!. Having a seperate app for chat is annoying and pointless, should just partner with discord and be done with it

Just wanted to see what friends were online. Tried to use ordinary steam app yet couldnt find “friends tab” either the Ui is stoopid, or its not there. So i investigated this chat app, assuming it will show me who is online. BUT NOOO. Cant even log in “failed to connect to steam” It’s literally the only app that has an issue connecting to steam in this house! Fix your sheit you useless devs. Need some help? Hit me up.

why???. Literally no reason for this to be separate from the steam app. Very frustrating and unintuitive software bloat

Doesnt work. Unable to log in, ‘failed to connect to steam’

The new update Steam chat app logging problems.. Someone help me to login into my steam chat app, the password and username is correct on steam app. But when I try the same password on steam app chat its says (can’t connect to steam).

Friends Network Loading.... Friends Network Loading... There was a problem logging you in. Retry? Friends Network Loading... There was a problem logging you in. Retry? Friends Network Loading... There was a problem logging you in. Retry? Friends Network Loading... There was a problem logging you in. Retry? Friends Network Loading... There was a problem logging you in. Retry?

Multiple issues not fixed for years.. A few years ago my steam chat stopped sending push notifications regardless of settings in app or iPhone. Regular steam app sends them fine for reminders about sales etc. What's worse is friend status doesn't update/refresh for about 30 seconds after opening app. It shows their cached, previous status from last time the app was open hours ago! If i notice a new message received (only indication is the red circle on the app icon,) opening the app won't show any new message for half a minute too it'll pretend there aren't any. Pull down to refresh doesn't fix, force close/swipe up sometimes improves load speed. Issues encountered over multiple devices, none of my last few iPhones have worked. Known issues with no fix found when you google "steam app lag" or "refresh."

no problems. i really don't understand why people are rating this so pathetically low. the app does its job, it's actually well made (which is surprising because you'd expect something lazy for a mobile app) and has literally no issues. it's completely fine, please reviewers, stop complaining. if it's that big of an issue then stick to pc chat.

Does the job. Who cares if it's a separate app

works. should be part of the regular steam app

So tiny.. The characters are only about 2.5 mm in height when used on an ipad. In both portrait or landscape mode it is the same at a tiny 12 cm for the long side of the the app. Why did apple allow this past its usually very good quality control?

Combine this UI with the main app. This app is surprisingly functional coming from valve. Doesn’t take away from the fact that you force your users to use a pathetic excuse of OS software. shame on you.

Every time I attempt to use this app it finds a new way to break itself. I can’t think of a more frustrating, poorly built, complete waste of space of an app. Please go back to just 1 app steam. Please.

Unnecessary. Yes, it is good but no one asked for this and it didn’t need to be made. Valve should have upgraded the original Steam app instead of making this.

iPad Support?. Decent but it lacks iPad support.

why. if you are going to suddenly make it a seperate app, i cbf resetting my password i’m already logged in on the regular app can’t it just pull from there

Steam guard mobile authenticator. I was brought here when I clicked on the link which was supposed to bring me to the title, but for some reason it came to this app? Is there any other app I’m supposed to get for it?

No notifications. Often bugged and wouldn’t let me connect, wouldn’t send messages. Then it stopped giving me notifications when I received messages, but I’d still get the little red marker on the app on my homepage. Now the app doesn’t even do that anymore lol. What’s the point of a chatting app that doesn’t have basic features?

If it ain’t broke don’t fix.. Not sure what you guys are doing separating chat from the main app. Switch back to normal now please.

Chat Notifications. A chat app is pretty useless when notifications don’t work.

I don’t understand it. So I guess valve just really really don’t want us to be using Steam as a social hub. That’s the only reasoning I can come up with for this unreliable garbage.

Never loads. Never get notifications on the app & my messages rarely send through without an error popping up. Very frustrating when it use to work fine in the steam app!

Not needed just fix the main app. This is unnecessary just fix the main app smh

Doesn’t fit table screen. Has its own keyboard and the space bar fails for me half the time I really can’t see why this couldn’t be integrated into the main app

They never issue refunds. Steam never ever issues refunds, even if the app/game never opens. This directly violates Australian consumer law but they don't care.

Why does this exist?. Why separate this from the main app this is Facebook level of stupidity, just give me one good reason why this is adding an extra level of annoyance. And there’s no good reason I can think of doing this just add it back to the main app and get rid of this abomination.

worst messaging app i've ever used. i don't understand how this is so bad. steam messaging works fine on pc. for some bizarre reason, on this app, i don't receive any notifications (despite turning them on) and i have to check the app constantly for new messages. despite that, i still just don't get messages. i'll open the homepage, it doesn't show new messages. i'll open a text convo, there will be no new messages. then, i'll check like 4 hours later, and turns out i got a message five hour before! seriously? why didn't it show up as a notification? or when i opened the app? OR WHEN I OPENED THE CONVERSATION??? ridiculous, how do you mess up this bad?

Why. First why have this as a seperate app? Second why not have voice chat only text? What a massive oversight/failure of an app. Why even have it?

No Voice or Video Chat. Steam Chat should support voice or video chat.

AMAZING. 2 stars because they wasted resources making a good chat app rather than fixing the official auth app that has chat already. If the team is capable to make this, why can’t they fix and streamline the official app?

Annoyed. Add a voice chat feature please Jesus

Steam has a working chat app!. Now, fix the main/Authenticator app or combine it into this please! But this actually works and looks decent and unlike the main app fits the dimensions of the iPhone X! Really clean design.

Why does this even exist. Valve should use the resources it spends on this to fix and improve the Steam app. Why duplicate the chat feature in this app? Or at least add steam guard to this app. I mean seriously, if I want to have functional chat AND steam guard enabled, I have to have two apps on my phone. Or here’s a crazy thought: allow us to use Google authenticator instead! What a waste!

Is not good. It so bad

I use steam app a lot but this is not it. Mobile steam app on my iPhone 12 is one of my most used apps. Checked today and saw it updated and chat is now a seperate app. Jarring experience to users with no warning or notification of this happening. This doesn’t need to be stand alone please integrate back with steam app

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No notifications. No push notifications anymore I have to go into the app to see if I have a message

Why?. This app is so unnecessary. Such a simple app yet can’t get a basic thing right like being able to see complete profiles of friends. I can’t see what games my friends have been playing unless they are actually in a game. Just awful. The old steam chat integrated in the steam app worked fine. Zero clue why this app even exists

“There was a problem logging you in”. Literally shows that message sometimes everyday from minutes to hours. Sometimes it works fine, sometimes it doesn’t. Extremely unpredictable and kind of sad considering it’s steam.

Messages. No notifications

Can’t log in. Can’t even log in even though I’m logged in the main steam app

trash. 3 steps backward

Notifications don’t even work. It’s a laggy app and you get no notifications for when someone messages you. They should have just kept the chat function in the actual Steam app.

Genius. Lets make a seperate app for Chatting on Mobile so Valve can Make MOAR MONEEEEEY YAAAAY. What a Scummy Move. Might Bounce over to Epic Games for a while. Yeah I know. Its Garbage aswell.

Just doesn’t work. Straight up just doesn’t update. Had an ongoing conversation in steam chat on my PC and none of it appeared in this app.

Dud. Put in my credentials and kept getting a “failed to connect to steam” error. Uninstalled right away. 👎🏽

If it ain’t broke, don’t break it.. Not only is separating it into 2 apps useless, it doesn’t even work. How can you possibly mess up this bad.

Great.. Not sure why they moved it, but that does not matter to me. I have had it for a year and I have not run into any bugs. This is also I life saver when your friend invites you to a game, but your not at your keyboard. And it’s free!

Fix the goddamm bugs. one of them after I mention someone steam chat gets freezed

Removed from original app and clunky. I never write reviews but this is going to be my first. Been using steam for over 10 years now and I feel like this is a step backwards when I tried to access my friends list like normal on my regular steam app and was directed to the store to download this. Feels really clunky, takes up more space and it’s super irritating to need to switch between apps when it’s the same platform. Overall this just feels like a super bad decision. You didn’t need to break something that was functioning better than this, could just improve the old app and people would be happy.

Any review above 1 star is mindless or fake. Discontinue steam chat app.. Bad decision to make this a separate app from the main Steam app itself.

Buggy. Has errors and fails to send messages

Just make it work <3. this app is basically unusable right now. messages just not loading in is *frequent*. Along with bug fixes, I would also like to see multiple account support (or just merge this app back into the steam app!!)

not working. says Failed to connect to Steam when I try to login

Why T•F make two apps?. Chat in the old app is basically non functional right now after this stupid app is out

Ridiculous. Ridiculous that after years of working great, you make it a whole separate app. I will be deleting both apps soon because of this.

Buggy. What was the point on making anther app? Okay when it made nothing better?

Why.. They had to make several different apps when you can just put all of them together in one app just like normal steam in pc. This is probably the stupidest decision ever that valve made up.

Stupid. Should have just kept it in the regular steam app there was no reason to make the steam messages a different app….. legit like taking one step forward and two steps back with how you have done this.

Needs an iPad version. I’m glad valve is starting to develop things again but its isnt usable on iPads.

No calling + no chat saving feature. l don't like how you can't save chats or do voice calls. I've been waiting 4-5 years for that. Discord has had it forever (archived chats + voice calling) and it's the reason I prefer Discord. Everyone I know uses Discord voice chat while playing games through Steam. Also, please let us choose our preference when logging in, at least on the apps because it's a hassle (guard, text verification, or email - don't force us to use the guard all the time).

😭😭. Why would you ever make it a separate app????

Failed to connect steam. Can’t log in the chat

Notifications are borked. No sound, no notification count, despite all options activated in the settings and in the app. Sometimes, no notifications at all. Turned notifications off and on in the settings and in the app, rebooted, and all combinations of the above. Nothing changes. Completely useless for a chat app. Please fix.

STUPID. Why does this have to be seperated from the Steam app?

No. Add back to steam app.

Useless. We need an extra app why?

Please Reconsider... Hello, I never write reviews, but for this, I have too write a negative review. I’ve used steam for 19 years - so I’d hope my review means something. The previous app was ideal, everything within one app, having too download a second app just for chat is ridiculous. Please reconsider and make everything available in one app again. Thanks, SS

Work good on iphone, but please ipad support. iPad support would be really nice

Reviews speak for themselves. Unbelievable, people got paid to develop this! One of the worst ideas ever (segregate chat from regular steam app). Not enough, as of Dec 22nd 2022 this lovely app stopped connecting to Steam. I raised a case on steam support and I’m waiting to laugh at the generic answers they will give to me (check you internet connection, restart your phone, ensure you have the latest IOS version, blá-blá-blá). Does Steam care? Not at all! This is the rule with big tech companies. They change things as they please and we have to accept.

Bring Chat back. Ridiculous that they moved the chat and friends list into a separate app. I can’t even see what the benefit of that is for the company, let alone the user. Whoever made that decision blew it.

Two apps?. The best way to serve your customer is to make their life easier not harder… nice company 👍

Make everything less efficient why don’t you. Seriously, it was better all in one app. Who does this, especially when before it was more similar to the pc app? Baffling decision, especially considering no more money is made this way than previously. Also it’s counterintuitive, because it’s harder to find friends wish lists on mobile, so you hurt the ease with which you can sell products. From a design perspective, don’t do this.

Work Not In Progress. Sometimes the app works enough to chat, but the number of times that the app is broken is staggering. The fact that the app won’t even let you login this often is sad. Support doesn’t seem to exist at all.

Why. I just spent so long trying to find out how to chat in the app, then I thought this listing was a scam from a different company.. why is chat separate

Stupid.. Wished this was built into the app, rather than a seperate thing to download.

Doesn’t Work. Since they separated steam chat from the main app, things have only gone downhill. It is not only more of a hassle, I am now no longer getting any notifications when I received new messages, and I see no fix in sight since it’s been going on for months now. Not sure what the point of splitting things up was.

Who passed this??. 1. No reason to separate the only good working portion of the Steam app 2. It doesn’t even work as well as before 3. Y’all must have a massive clown in charge of this unnecessary joke 4. I simply refuse to believe that there was someone who woke up and thought this was a good idea, sharing it to the board, board somehow agreeing with this madman, and finally launching this piece of art lol I’m very sorry for people who had to develop this app well-knowing it won’t be getting straight 5 star reviews. My personal conclusion, chat system was supposed to be a “feature”, unless you guys seriously think that people are going to use the Steam app just to browse purchase games lol. tldr; take the L and bring back the chat feature on the original app

fail. not working

Why 2 apps when 1 worked before?. I’m with everyone else one this; it’s stupid to have to install a second app to add function to your new and improved Steam app when chat worked in the previous version. I’m seriously considering removing both.

Does not work. Fails to connect to Steam, despite being authenticated in both the other mobile app and in the browser too. Laughable application

Simplify. Keep the core features of the app, in the same app, please. Nobody wants a separate app for chat, store, 2fa, etc. Surprising disconnect on ux

Double sign in lol. Already signed in on the main app can’t use that to automatically sign in. What a clown world we live in

Why. Why not just improve that original steam app and add these features to it. I only downloaded this to get the voice chat challenge done for the holiday badge but it doesn’t even have voice chat. If you think this app is useful, discord will blow your mind...

Why. Why would I want to Inconvenience myself so badly?

Poor Valve. I normally have a lot of empathy for a small business that doesn’t have enough capital to properly develop mobile apps. Unfortunately after 2 years of no updates or fixes to a bug ridden app, my tolerance has run out. Here’s hoping you can generate the revenue you need in 2024 so you can fix your #•*$ mobile apps Valve.

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Why even make this??. This entire app should just be included in the already existing steam app. It makes no sense to divide the apps like this, not to mention the chat app is down right now and I can’t chat on the default app. What a joke, shows how disconnected the developers are. If I could leave 0 stars I would, this all literally should not exist

Useless and unnecessary. Why does this app exist? The chat function in the main app was just fine. I can log in to the main app just find but with chat it says “Failed to connect to Steam.” I wouldn’t have this problem if they didn’t break the app into two pieces.

Hot garbage. There are many things Valve/Steam has achieved, and even done better and more admirably than the competition. Chat is not one of those things, it almost feels like an unpolished or beta feature or something along those lines. This review is my opinion and that’s really how I see it.

Notifications bruh. So I think the app is okay but Valve really needs to fix the notifications. For a little I was getting banner notifications, then just icon notifications, and now nothing. It’s just so broken.

Needs voice chat. It needs voice chat so i can call my friends

Absolutely terrible and unnecessary. Why make two apps when this functionality could easily be included in the other steam app? Also, it’s extremely unstable. I can’t even log in without receiving connection error. This is embarrassingly bad for a company like steam.

The kind of failure that makes you doubt your trust in a company.. Who in their right mind would think this is an “okay” app? This is Valve. Valve & Steam effectively *are* PC Gaming. Do they not understand how massive and varied their userbase is? To not have a mobile chat experience integrated into the main Steam app is incalculably boneheaded. What makes it all even worse is this app also just…isn’t good. I’ve wasted too much of my time even typing this, go try it for yourself. Tl;dr Valve should be ashamed for this app. It’s so bad that it tarnishes their otherwise pretty standout image.

Great app, but not working now. Currently it wont work anymore. I reboot my iPhone won’t load, reset network settings wont load, redownload still nothing. I have a iPhone 13 pro on 15.4

Where is Steam Broadcast. Initially I thought it was perfectly acceptable for the chat to be a separate app, as long as it added features. Well Imagine my surprise when I found out Steam Broadcast, one of my favorite features, still isn’t available on the mobile app… Really disappointing the button was removed

The app is pretty good. The app isn’t that bad, it does it’s job perfect, but there is one thing. If you could add vc (voice chat) to the app then it could probably be better.

Very redundant. They just fixed a problem that they made by making this app. Even the previous version of the steam app had a wonky but working friend chat feature.

Why would you do this?. I hate that they separated this into yet another app, that’s annoying in itself, but the fact that it doesn’t even work AND they broke the existing chat functionally in the original app is inexcusable…I used to love Valve and most of their concepts and business practices but Gaben’s steering that ship into the rocks.

Why is this separate?. I love steam and this is not a bad app, but it is very inconvenient to have to own two different steam apps to be able to message my friends and do everything else. Why aren’t these apps merged? It would make it so much easier to use steam on mobile.

Cannot Upload Images. Recently, uploading images has been impossible and I have been forced to upload them from my computer. We should be able to upload videos as well, since you can also do that on the desktop version.

Really excited then let down. I spend a lot of time using steam mobile on my iPad and get really annoyed at the constant chat offline. When I saw this and downloaded it I was super excited. But it’s not really useful on the iPad, if it could go into landscape mode I’d five star immediately. Please give us rotational option.

Good app for the iPhone but iPad on the other hand. The app is near perfect on the iPhone but on the iPad it doesn’t support the full screen size and it won’t even work with landscape orientation, making it pretty much useless with a keyboard.

App doesnt work. I try to login to steam so this app can even begin to work and it acts like the steam servers are constantly down saying that you are unable to login to steam right now. I tried once over a month ago and again today it is still broken. How is this acceptable??

good but doesn’t send pictures. If you just want to send messages it’s good but don’t expect to send pictures from your phone. The option is there but doesn’t work.

Separate chat app is pointless.. Having to have 2 separate steam apps on my phone, when the one was working just fine for chat and MFA for years is just bad. No one wants to install 2 apps to do what one old app *used* to do. Hopefully valve fixes this mistake.

Could be better. It’s okay, it’s a lot better than the steam mobile app. However, the notifications aren’t the most reliable, sometimes images get randomly tilted sideways, and messages just straight up disappear sometimes.

What do you call a Chat App that you cannot chat with…?. Was required by Steam to download this app due to them removing the function from their main Steam app because... reasons I guess? And the keyboard doesn’t even pop up when trying to chat with any friends. Bravo, peeps, bravo.

Message Push Notifications don’t work iOS. Mobile push notifications for messages don’t work. This app literally has no purpose, especially since you can’t even get notifications for chat messages on mobile devices. Gabe hiring diversity devs? Someone must have sold out.

Notifications not showing. App is on the latest updated version on iphone 13, notifications aren’t popping up. Checked through settings, they are supposed to be on.

They keep deleting my negative review.. I'm tired of writing. They haven't updated this in 2 years. It doesn't work, and barely functions. It's never up to date, and for what? They split it off the original app just so you can add gifs to your chats? Valve is a joke of a company and nobody working there would find employment elsewhere with their lack of talent.

Why?. I don’t understand why this has to be a separate app. But at least it does the very simple intended function of letting me chat with my Steam friends

Unnecessary and now with Fewer Features. It works so I am not giving it one star. However, it was unnecessary to make this a separate app. It has fewer option settings than the old app and DOES NOT support landscape orientation anymore.

Suggestion. Hello. I would like to see a feature that lets you search something within a chat or group with a specific word or phrase

So much better. This is so much better than the old steam app. I don’t care that there’s now two separate apps. I’m just glad that there’s finally a steam chat on mobile that works

Garbage.. I tried logging in and it fails every time. Double and triple check my password. This app is completely useless and I’m trying to understand why they didn’t just roll chat into the regular steam app. If your going to have an app like this at least make sure it works properly.

Open Mic Setting being on by default is creepy. It is creepy how Steam chooses to default your microphone settings to Open Mic. This means that everyone can hear anything you are saying or is happening in the background, without you even pushing a button. Horrible design decision that is an invasion of privacy, in my opinion.

Unwarranted App. Moving the chat functionality from the base Steam app to this new app is unwarranted and undesired. Now I need this whole second app to simply do what was already cleanly implemented in the base app before. Put it back Valve. Stop trying to be like Facebook Messenger. Your whole company is positively praised for producing polished and concise products. This is not one of them.

Voice Chat is still missing. This app is good for group messaging but is missing the ability to join group voice channels. This is such a basic feature on Discord, I can’t believe it hasn’t been implemented already.

Good but Unnecessary. Instead of fixing and updating the Steam Mobile app, they release a Steam chat app. Have fun using more than one app for one service. Completely pointless. The actual steam app needs to have updates and fixes and this should’ve been integrated into it. Big waste of steams time making this app and my time having to use it.

It gets the job done. The app is good enough but I wish the notification would be more consistent. Also I would like it if it had voice chat.

Please, please update. Having an iPad Pro and not even being able to use in Split View, just a black screen with an app the size of an iPhone is abhorrent in 2023, especially from such a successful company. It’s been two years since an update. Please!

Make one app ?. They haven’t updated steam app long time and the release this app just got chat why they just update one up we can buy game and chat same time door get me wrong it’s nice app but just for chat u can’t go to store or anything hopefully they do something about it ?

Broken. This app literally doesn’t work. It used to for a while but now it won’t let me log in no matter what. It gives an error message saying “Unable to connect to Steam” or something similar. Idk what happened but it’s useless now

This should be all in steam Mobile. So I just recently figured out there are now two steam apps. One for chat and one for the rest of steam. Not a huge fan of this and they should be combined for simplicity sake. Though atleast the chat works on here now.

No landscape mode.. It’s as simple as that. Like Discord, this app has no landscape mode, meaning if you turn your phone sideways, the app will not turn with it. It’s stuck in portrait mode the whole time. Given that this is a chat focused app, and the fact that the original Steam app has landscape mode, its exclusion is completely unacceptable. Typing in portrait mode can be uncomfortable for some people (myself included). I will revise this update if landscape mode is added, but until then I only see this app as a downgrade from the original steam app. tl;dr No landscape mode. Original steam app has landscape mode, go use that one instead.

fix the button placement. every time i try to move the cursor to fix a typo and accidentally open up the stickers instead i want to snap my phone in half. keep in mind im a generally chill person but the placement of that button is driving me up the wall. i dont wish any harm on my phone so please fix this before i throw it against a wall. other than that the app functions as its supposed to.

Terrible service and terrible app. Not only is this mobile app a waste of space, but it forces you to log out several times, and when you try to log in, it refuses to log you in even if you enter the correct password. And there is zero customer support for this.

Unable to connect to steam. Bro I can’t even log in… I can sign in just fine on the normal Steam App, but when I try to message a friend it prompted me to download Steam Chat, which I did. Can’t login. Tried for 2 days now. Guess I just can’t talk to my friends without the desktop app now. Thanks bad devs and corporate greed for not leaving it alone.

No notifications. All notifications from this app just stopped. It’s really frustrating. I tried logging out and back in and even deleted the app and downloaded it again. Nothing works. I checked all my phone and in-app settings as well (they were enabled). This app is useless.

Love Steam, hate this secondary app. There’s no reason for this to exist. Now I have to keep myself signed in on 2 apps instead of just PC, SteamDeck and Mobile, I have to add Mobile Chat to this list. It’s nice and has good features but there’s no reason to separate this from the main mobile app.

Someone Needs Fired. I would love to know what idiot in product thought it was user friendly and the best idea to split their app into two apps. So now I have to open and secure login to a second app just to talk to people WHY? Why not fix the original app?? Obviously they aren’t making decision in favor of their users.

Overall good app, but it’s missing the ability to watch friends’ games. This app mirrors the friends list on desktop, yet I cannot access game information when my friends are playing a game: I can’t access a game’s store page nor can I request to watch my friends’ broadcast

good but like where voice chatting??. why can’t I use voice chat it isn’t that hard right

Bad app. This is by far the dumbest thing you guys could have done for the last couple days not has your app claimed I been offline but just recently logged me out and claimed I failed to log in while not logging out in the first place this a bad app and if you don’t fix it I recommend no one use the apps at all they ruined both of them and this is highly disappointing >:(

Corrupted My Friends List. As soon as i opened this app, everyone on my Friends List were blocked and unfriended. I managed to refriend some of me friends, but as soon as opened the app again, all friend were blocked and unfriended once again. That is when i realized that it was this app that was conducting the problems. Thanks to this app, I have to go through the stress of refriending all of my friends.

Scrap the old app, and update this app do do everything the old one did, but faster and better.. Its great, works like it should etc etc