Wheatbloom - Great new update BUT...
I love the brand new UI, a completely renovated look, easy accessible to what I need and where I need it except, I feel like you guys missed out HUGELY on the Capture Gallery. This was that one feature I was looking forward to ever since I made the switch to Playstation. As of right now I can edit and share captured screenshots/videos exclusively only on the console itself and nowhere else. I'd understand if editing would have to be done on the console but sharing clips from my library/profile should be an option on the app! Especially with the new PS5 coming out it'd be a great addition to the PS app to be able to seamlessly share our content/trophies etc. to any social media or be able to forward to our friends. Except there's only one option and that too on console, which is Twitter. It's really sad to see how much Playstation emphasizes on 'Sharing' to the point where there's a dedicated button on the controller for it, yet no support on the app itself. It still has the basic most features the last PS App did, but this time it was just revamped with a nice and clean look. I'm hoping that changes once the PS5 is officially released but I'd love to see a sharing/editing feature integrated within the app. I know it's 100% possible and definitely can be done. Overall, great work on the app so far. Hope I'm heard and can expect something out of it in the near future!
Mel Vz - New update could be better..
I love the new update, It looks great! But there are so many things from the older version that i believe makes it better than the newer version. Being able to customize your profiles look by changing your cover image, profile color, and more was a huge deal for me. Customizing group chats was another cool thing. You can do it in the new version, but it has to be with more than two people. In the new version you can’t do as much as the older version. profiles just look so dull to me now. When you start the app you can see what your recently played games are. When you go to your profile, you can also see what your recently games played are. I think that’s unnecessary and boring. I preferred the old layout. Being able to see your friends, who you’re following, and followers was a lot better. Same goes with seeing friends profile. I really don’t want to see just mutual friends. The what’s new page was also removed. I thought that was a great way to see what your friends are up to. what games they started playing and trophies they’re achieving. I love that you can download games to your console and make purchases though the app. It’s a lot faster than doing it on console.
Gena23Marie - Love the app but one suggestion
Hi, I’m kind of new to gaming but I love your app so much, it’s easy to message people back instead of in game with the controller, easy to filter invite spamming to just your phone instead of popping up on the screen repeatedly while you’re in the middle of a game, but why I’m writing this review.. one of the first I’ve ever written without ever being prompted nor asked how I’m enjoying the app (kudos for that too!) is the capture gallery! I love how it saves the clips for a certain amount of time and you can easily just download them to your phone camera roll or send them as a message on play station! I make a lot of random gaming videos to post and the only issue I’ve come across is that they sometimes take days to actually load on the app and be ‘ready’, also (so I guess two things), I can only find the clips from the most recent game I played until I reclip in another game again and then those will pop up. It could be because I clip a lot, but there is an ‘other’ folder at the top now, but it doesn’t lead me anywhere. But overall, 5 stars of awesome for design and ease of use, yes some things are slower but probably one of the best social apps I have! Thank you!
Tarellethiel - Love the app but 3 stars because…
I love this app and I love that I’m able to check in on games, be in contact with friends and everything but the capture feature for videos and screenshots is a little iffy. I love the feature but well sometimes even though my videos upload from my PS5, it’s still uploading on the app and I can’t download them to my PS App folder on my iPhone. So I don’t know what to do, being that you only get 14 days until they’re deleted. If a video that’s only like anywhere from 1-2 minutes it’s still downloading for three days like I just happen to me, then you may not get the videos or captures at all. Then I don’t understand why some of the ones before and after those ones actually upload. The thing is you can down them to a folder but if you recorded a cut scene for example, and part of it uploaded. Everything is out of order. I think if you have this feature upgraded to maybe we had a month or so to get what we needed off of it or saved including the screenshots not just videos we would have a little more time hopefully if other captures /videos take a few days. Especially when I have checked my internet. Checked if PlayStation network is up and running. And everything else. Great app but can’t give it more than 3 stars until this is fixed
Itz_Dogzforlife - wonderful update, but having an issue...
after just recently switching to the ps4 after a long time of my buggy ps3, i’m still new to not only ps4 but also the ps app. the app is useful don’t get me wrong and the update was really nice but as a gamer who’s always on/in a voice chat the update is kind of annoying. i’ve seen a couple other people have the same problem and i really suggest you fix this for people who like to use wireless gear.
my problem is that i don’t own any wired headsets, and in order to do my voice chatting from my phone it needs that. i know, i can just go to my nearest store and get a decent wired headset but it’s a waste of money if i spend all this money on wireless gear just for it not to be compatible with playstation.
on a good note, the UI is way easier. i used to have a lot of trouble on the older version and often some features wouldn’t even work. (such as buying games) luckily this update is better. and now since we can link our consoles it’s 10x as easier for me to get games since at times of the year i’m across the country from my ps4.
Gschraer - Not a review of the app it self but more of the PSN network as a whole
The PlayStation app works quite well, as I’ve encountered few glitches or bugs, though it can be hard to navigate compared to the old way. However there are some issues that I have with the PlayStation Network that apply to this app. First, you can no longer change your cover image from the app, or the website for that matter. I have no idea why they removed this feature as now it’s much more difficult to change the cover image, and it often looks worse because you’re having to take a screenshot of something rather than download the image. Second, Playstation does not allow you to delete shared media so if you post anything, it stays on your profile. This is another feature that seems so obvious to have, as sometimes you post something and later don’t want to see it. Third, when you become friends with someone, you automatically follow them and they follow you back. But if you unfriend them they will still be following you, and you can’t make them unfollow you unless you block them. Once again, it seems only logical to have the ability to control who follows you and who doesn’t but Playstation does not allow you that. If PlayStation could give more freedom to users it would make their network much better.
ScottIsHot96 - Update glitches invites on PS4
This new update is pretty bad, has added a number of issues in the PS4 system, as well as not being able to add people to your friends list from the invites you receive. It’s extremely annoying, and I’m almost wondering if it would be easier to switch to XBOX. I’ve been an avid ps fan since the ps1, have had every system available. Now it seems like they don’t care about the people playing anymore, or people who stream. Why can’t we use remote play to play from our PS4 and stream the gameplay as a secondary screen to a PC or Mac, to then use things like OBS. Instead you have to connect your controller to the pc, yet be under the same network. Why have the lag when you could just have the controller connected directly to the PS4 pro and stream from the computer without the lag? What’s up with these issues? I’ve contacted Sony support for the PS4 and have gotten the messaging system ended as soon as I ask any question. It’s seeming extremely dishonorable what SONY has done in the past 6-7 years. I’ve even offered to buy the M.A.G. Streams back to create a new game comparable with the PS4-ps5, with no luck, no contact information, and absolutely rude feedback from SONY.
Gh0st1984 - PS Video Review
Apparently the PS Video app is no longer available because Sony does not care about its customers. I have been a life long PlayStation user and began building a library of movies through their store only to have Sony stop selling movies and television in their PlayStation store. Now viewing my purchased movies is a nightmare. Not only am I unable to download my films to my console but even viewing my films through the trash ps video app is terrible. I downloaded some movies to my phone and the film still has issues loading and will frequently restart my movies rather than picking up where I left off. Sonys handling of videos purchased through PS is hot garbage and leaves loyal customers out to dry. This conduct is a huge middle finger to anyone who has purchased tv and film in their store. The more time that passes the harder it gets to view purchased content. Sadly many of the movies I love were purchased through Sony and PS and I will have to buy them again (definitely not through Sony or any extension of Sony). Sony should do the right thing and offer some form of compensation for discontinuing the services that are needed to view purchased content. I shouldn’t have to stream movies I bought and should be able to download them to my console if I choose to. Even one star for this travesty of an app/service.
Jeff806 - Don’t bother buying games here
Why did you take away the ability to sort games in the store by release date? Or any other criteria for that matter? Do you not want people to buy games anymore? It sure seems like it. This applies to the PS5 UI too by the way. I really don’t want to see the best selling games and have no way of changing the sorting. In fact, I find myself not browsing for new games at all anymore. I used to buy games all the time on impulse, but now I never do because you have made it so hard to find new games and add-ons. Great job Sony! I hope you are compensating indie developers somehow since you obviously only want people to see the most popular games that everyone already has on the storefront in the app and on PS5. Like for real, maybe let people choose how they want PSN games sorted. The way it is now is total trash and I can promise your losing money because you have made it so hard to look for new releases now. I guess you are selling so many new systems you don’t even care. Cheers! I’ll add this to the growing number of apps that are now less functional for the sake of a new slick user interface. Good designers apparently are in short supply these days in the App world. I’ll pray for you.
Swag splash1 - Needs work
This app is definitely better than the old PlayStation app now that it combines everything, although it does not do this very well. The UI is decent but it’s not as fluid as the original UI and has some pointless screens especially in the messages/parties/friends tabs. The overall PlayStation search a user system is broken and annoying now too. You used to be able to search a player’s gamer tag and see the 1 and only result of their name, but now searching a gamer tag often shows a list of unrelated users and friends who share key words with the name you searched and lists the one person you searched somewhere in the middle of all of that and if you’re lucky they’ll appear as the very last result. Sometimes the user won’t even appear at all and you have to go through the same process on the console to get what you want. Also I miss the feature to turn on the PlayStation from the app if both were on the same network. Overall combining all the PlayStation apps was definitely a necessary move, but in doing so we have lost key features from each of the individual apps and some very simple features are too hard to access on the new app now.
Honeyholedazzlr - Photo Gallery
I really love the newly designed look and UI of the PS App, a great leap in my opinion, but still lacks behind the Xbox/Game Pass Apps. They have the Photo Gallery right there in the bottom of the interface that lets you see your captures, photos or videos. Just like Stadia. Theirs is right at the bottom of under the games you have. I realize how much work it might take to implement this into an all new designed app, and how much space it could take up to build servers or cloud service to store all photos from the PlayStation family; but your app is behind. 5 stars once it’s added as a feature but it’s just great for now. I only use it rarely because of this lacking (important mind you) feature. Because having to upload to Twitter then save tends to degrade not only the video but wastes time when I could just open the app and save or download the video/photo. Then I’d use this religiously. But still, great job Sony/PlayStation and devs that develop all these, it’s still phenomenal.
Asian Tech - PS Stars Program
So happy they added another reward system besides trophies. Although I do think the images used for the display cases looks a little tacky. I mean it can’t just be me who thinks that, right? The 3D digital collectibles look great but when shown in the display cases just on top of a low quality background doesn’t fit at all. If they could possibly have some sort of depth to them or maybe just polish them, up the quality or something to further motivate players to earn and be proud of what they have displayed. I have faith that the people at PlayStation that are know for giving us high quality items could fix this simple matter. Besides that love the direction the PlayStation App is going, and super excited for what future updates hold!
Dansington - Looks great, buuut pretty disappointed
1st, there is no wishlist. I don’t know why the felt like this feature was unnecessary. Having a wishlist actually got me to spend MORE money. Now if there’s a game I’ve been waiting to go on sale, I just have to remember which game it was in the first place and scroll through all the deals to probably not find it anyways. It was a nice way to have a list of all the games I thought looked interesting that I might pick up someday. But nope. It’s already hard to find indie games on here so if you come across one you might pick up, you’d better write it down somewhere. Makes me think they want to make it harder to get deals so they can get people to pay full price more often.
2nd, it’s glitchy. I’ve put 3 games in my cart, but when I try to pull up the cart it’s just a blank screen. Like nothing on it.
In conclusion, it looks nice. It’s easier to scroll through. But I don’t really think they have the consumer as the priority right now. It seems more like they care about the look and pushing the Triple A titles. I hope there are updates that make improvements because PlayStation has always been my go to.
Xboxnext - PlayStation
This app console and everyone that works there is so beyond the special class in 5th grade you can’t send anyone anything that’s says one bad word in it you can’t do anything from now one I’m done with this dumb console and PlayStation wouldn’t recommend buying this junk if you are just getting into gaming be a man and buy a Xbox that has more outstanding reviews than a Chinese Peice of junk atleast Xbox was actually the number one selling when it first came out and when the 360 came out PlayStation had nothing to work with just slapped a few peices of plastic together and said $300 if PlayStation came out with anymore consoles I would buy them and use them as a stand for my dirt bike if any of these smelly people know what one is my point is don’t them for the look or anything atleast Xbox is a you know what a female dog when it comes to sending one or two bad things to a person that was being a female dog in a game that’s for children I play bc atleast the season 1-8 was actually but no we had to move to chapters and this other stuff bottom line don’t buy a PlayStation!!!
Happygodavid - Looks great but missing key features
The new UI is great. Navigation is smooth, and it’s fairly easy to get around. However, I just skipped the PS Store Black Friday sale because of this app. Why? No Wish List. And no filters in the store. I am new to PlayStation (lifelong gamer elsewhere), and I did hours (HOURS) of research on the best PS-exclusives when I got my console last year. I added all the ones that interested me to the wish list, and that wish list is how I buy games. I previously opened my app, looked at my list, and boom. After spending the last 20 minutes trying to find the Wish List, I realized it simply wasn’t there. I don’t want to spend any more of my day scrolling through countless games, with no easy way (that I can ascertain) to filter games or find a wish list. Please bring back the wish list, and please add easy-to-use filters on the store.
Side note- the app seems like a great place to edit and share screenshots and such, but again, no easy way to do so.
So much is so right; it can be much better.
EZE Ruthless - Sign-in screen?
It’s not a bad app overall. I’m glad they put messaging back into the main app. But it’s been…how many years since Touch ID and Face ID were invented? Yet, Sony still hasn’t figured out a way to have the app connect to either one, and worse, it doesn’t even connect to Apple’s password system. You still have to exit the app, log into whatever password app you’re using, copy and paste the password, go back to the Sony app, etc.
PLEASE just make it so that there’s a fingerprint or Face ID scanner within the app’s login field. For a tech company like Sony, it’s been more than enough time for you to figure out how to do this already!
Or better yet…maybe stop logging us out constantly on our own phones? This isn’t a banking app; it’s gaming! On an approved device, give us the option to stay logged in. I don’t have to log into Reddit or Pokémon Go every single time I open the app; not sure why I’d have to do it with my PlayStation app.
Susanoo83 - 1 step forward 2 steps back...
The app has potential, but now it’s missing so much. The ability to post things from your phone to the What’s New section and the fact that the What’s New section is completely gone (no bueno) being able to comment and like your friends achievements or posts is what made the PS app stand out on top of any other gaming app that’s out there. Messages being intergrated into the app and the fact that you can actually buy things off the PSN are both welcomed changes, but all the accessibility that was in the original app needs to return. Profile customization, themes, I personally enjoyed the fact that close friends or family could see your actual picture with the Avatar made it so much more personal. If those changes are to occur I would not just recommend this app, but if you have a PlayStation, you NEED this app. As of now though the app is just...meh*...hope to see these changes in the future, but this is a decent start.
CoolGuyDennis - Not as good as it used to be!
The app itself has grown as far as U.I. For example, the Playstation Store is now easier to navigate and find, such as most everything in the app, but I give it such a low rating because, for me, the past version of this app had two really important features that kept me using this app often. The first feature is the where it allows you to turn on and off your PlayStation while connected to the same Wi-Fi as your PlayStation. I used to always do this when I was too lazy to get up and turn it off while I was laying in bed on my phone, but now this feature is gone. Not only this, but another feature with the ability to text other players and friends is gone as well. They have another app for these features, but it would be such an inconvenience to download two different apps to do the same thing you used to be able to do in one app, and thus this justifies my rating of the app. One star for one feature plus one extra star for the importance of the features.
You're Avarage Reviewer. - Great and easy to use.
I personally always use this app when I'm on the go, or when I'm unavailable and my friends want to know where I am. Overall, I haven't experienced any flaws in usage and have had an extremely smooth experience.
This issue is still related to PlayStation matters, but this is about the website. I have had a recurring problem of when I attempt to add funds to my PS5 account, about 90% of the time it will state that something went wrong, try again later, so on and so forth. I spend a good thirty minutes trying to get the website to actually add the funds. Apparently from research this is just a PS5 problem? I still love the app, just thought I would try to spread the word to the devs and get them to look at the issue. Kudos to you for reading this review!
Forsanain 45 - Good UI but voice chat annoys me
To start this review I love the UI and features the new update has, and I think it was a lot better compared to the one one. my problem comes when I try to join a voice chat on my phone. I have tried multiple times to use a wireless headset connected to my phone in order to use the voice chat feature but the app doesn't seem to support that function so I'm forced to use earbuds or my speaker in order to talk to someone on the voice chat. I find this incredibly annoying that the app, which is made for phones in order to be easy to use, does not let me use the audio device of my choice to communicate via voice chat. I don't think I should have to be forced to use specifically earbuds on the app when I prefer to use my Bluetooth headphones which have better audio quality. It would be nice for the voice chat feature to be more accessible when it comes to what audio devices you can use with it.
TheRealZcamYT - Not a bad app but needs improvements
This app is good but it needs improvements like if someone invites you to a party, and you don’t have a mic to connect to your controller. This is a repeating problem, but with my suggestion. It’s to add a function of joining your friends party or heck even having a function even having a mic setting and yet you can’t use it. Here’s another improvement that I suggest, Make sure that if you get an invite to the party, you can actually join the party and chat not giving us the option to get a mic. No doing that., just makes it a waste of time. Do the most good thing and do it. Don’t leave the people without mics. Make sure that they get the best gift from you Sony. Do these improvements and you won’t have a BAD rating. That’s why I’m giving Sony and the PlayStation app, a 3.5 stars. If you do these improvements I’ll even give you a 5.5 out of 5 for making the best app. So without furthermore I bid you a farewell.
Chickennuggets183 - My game UNDOWNLOADED ITSELF.
my game ( marvels spiderman) has to redownload, and unfortunately i can’t download it again. i don’t even have wi-fi. i have used multiple hotspots and waited for days so it would download along with ALL 3 of the add- ons. this is really frustrating because i have already beat the game and all the add on missions and now i will lose all of my progress. if my playstation is gonna continue to do stuff like this im considering switching to xbox because i don’t have the time or wi-fi for this to keep happening. i waited days for this to download because the game itself was 61 GB. and the add ons were about 5 GB all together. i don’t know what to do at this point and i am beyond frustrated. i play this game almost every day and i love it. if this isn’t fixed by playstation soon then i am giving up on this company and switching to xbox because i can’t afford for this to keep happening. i have invested so much time and money into this company and it can’t even let me atleast keep the games i love.
DontWoorryBouyItssweathart - Fix costumer service
My friend and I told me to game share. I said yes like a good friend would because him and I need each other games. While i was gonna give him my account my PlayStation signed me out, because i have like 5 passwords and i signed me out on my (I think) 3rd try. After i found out what my password was my Playstation was bugging out and being hard to control. So what a normal person like me would do is go to customer service and talk to this Bot. The bot did almost nothing but self check myself. After this I verified my e-mail and my Playstation said I didn’t verify my e-mail. So then I waited for 2hours thinking i was locked out of my playstation, because it provided information saying “You could be either locked or not verified” I assumed that was the cause. Me and my friend always had problems but this has never happened before. Then again my friend got signed out twice before and lost his account and he wasted more than 100$ on his playstation. #WhatAWaste #FixYourProvidence
Spaceofduty6016 - Messages (Copy Paste)
I have a problem when it comes to messaging people on psn. My problem is that I’m unable to copy and paste. It really is a problem because my friend was trying to send me a link to a warzone stunt and I was unable to click it because it said the url was hidden. I assume he had to type in the link and he shouldn’t have to do that. And I was trying to send him a link to one of my exclusive videos and the link didn’t work for him either. It’s really annoying when you’re unable to send links and copy paste. I’m sure a lot of other people are having the same problem. If an update comes for the ps app that allows you to copy paste and send links, that would be really great. Thank you for understanding.
JustinAlmighty - This app is really great
We need to be able to change our background cover like the last version and we need also need a better security improvement we can’t rely on 2 step verification because what if your phone is off and you can’t get in into your account? Which is cool but we need more options like be able to send codes to our email I think that is easier than sending codes to a text messages and we need an authentication app like Microsoft have to protect our PlayStation network account I just think we need better security for our account and make our account more safer we need more options not just sending codes to our cell phones we need our emails as a 2 step verification as well.
JDHMC GAMING - 🤔
The PlayStation app has lots of good features and helps me know when to play on PC or PlayStation. The big problem is that for user that doesn’t use the PlayStation app very often I often find myself signed out of the PlayStation app every update! Is insanely frustrating because I would love to be able to talk with people that are messaging me through my phone instead of having to turn on the PlayStation but I have to sign in again and again and sometimes my password doesn’t even want to work on here.
The worst part about the app is that it’s separated from the other two core features of PSN! Communities and messages are both part of separate apps where as with Discord there are no separate apps for different features. Even Xbox is better than PS in this area.
The PlayStation app needs to be turned into one app not three, And the app needs to calm down with its security settings. I’m not hosting a US nuke control server via PlayStation... or am I?
Holly Cost - Needs some work.
I would have started at 4 stars and then given you 5, but I felt like you wouldn’t fix what I’m asking for. I think the UI is pretty good and works fine on iPhone X and I have few issues with it. BUT, there are 2 things I REALLY want changed and I don’t know if I’m alone here, but I think they would make the experience a lot better. 1.) On the PSN feature of the app, it is confusing to navigate. The part that is confusing is the back button. It is too hard to find and the X button kicks you out of PSN leaving you to start all over. This is annoying esp if you are shopping. 2.) I use the PS Communities app ALOT and I like to post photos. Offline! It would be nice if I could access my photo gallery from my phone, even if it meant being hooked up to WiFi and being in the vicinity of my PS4.
Now, is that asking too much? If not, please change this. Thank you!
S U P E R M A N 21 - ( iOS 14 ) widget compatibility
Should update this app a bit more for the iOS14 , to have such widget on hand to be able to wake PS4-PS5 on your rush of getting home and quickly able to reach your buddies via widget to get ready to “ Assemble “ With Avengers ; or talk smack to settle a bet you already lost but tryna redeem yourself in MK11 ... and also , turn to “ Rest Mode “ when you’re already half way out the door to go pickup your girl from the mall where you silently left her ,at that one girly store ; just to get home and quickly watch some “ Powers “ ( Sony original series ) and to make sure your PS5 Pre - Order wasn’t canceled via email 😂 .. be great to just see visual progress of downloads / updates , while your away is awesome ..
Bi Winged Ninja - Worst “update” ever!
BUYER BEWARE: I bought almost $100 worth of WB Games on sale for PS4 via this app and it took my money but didn’t add the games to My Library, I have to actually search the games on the PlayStation Store for PS4 and download from there, which means not only much more inconvenient but also when the games get delisted like most games do I will lose them for good, I’m at the mercy of what’s currently offered on the PS4 Store just because I bought through the mobile app while my PS4 was turned on and logged in. This also happened to me on my old account when I bought the complete Call Of Duty: Black Ops III bundle via this app, so the problem repeats, not just a 1 time thing. Everyone should buy and download directly from the console instead from now on to avoid this infuriating error. Also no longer can you buy, download, or manage great legacy PS games; PS3, PSVita! Know your roots, respect the system that INTRODUCED PS Trophies: PS3! Deleting this trash PS App!
Wolfey Aikiu - Hate the new update.
I’m a PlayStation app veteran. I’ve been using PlayStation since I was a little girl and I always HATED typing out messages with a remote. When I found the PlayStation Messages app, I was delighted to finally be able to message all my friends with ease! I was using it for years.
Then they updated it. They tore down the messaging app and combined everything into one app. That sounds wonderful and efficient, right? WRONG! It is VERY glitchy, hardly updates the messages on time (you have to refresh, frequently), the party invites make it hard to maneuver and constantly glitch out, and you can’t even do something as simple as check the trophies for your games without it saying an error.
I would say the best part about this update was the layout and the party option where you don’t even have to be on your PS4 to join. I just wish this layout was for the original PS app and we could still use the old Messaging platform.
I’ve quit messaging any of my friends and trying to be active online for this very frustrating reason.
I hope they fix this because I just hate it with a passion.
If I could give it zero stars, I wouldn’t. As a graphic designer, coder, and web designer, I say they earned the one star with the efficient new look. It’s a shame it doesn’t live up to efficiency when it comes down to the mechanics of things.
Brotherfromspace - A nice change but a few steps backwards
A nice change for sure as the old app was getting a little outdated. Pluses - Interface looks really nice and organized well. Setup is easy and overall a nice update from the previous app. Minuses - Portrait mode on the iPad has been removed. This is a big bummer as using an iPad Pro 12.9 in portrait mode for browsing and typing is a awkward. Not sure why that feature was removed. All iPad apps should support both orientations. Also, they removed the ability to add favorites from the online store. This was a great feature as you could essentially add a bookmark to a game or games you may want to purchase in the future. On the Nintendo Switch not only can you favorite games but they’ll let you know when those games go on sale, which is really nice. Overall a nice start but needs some improvement to make it really great.
WILLL____ - Poor quality
When I first started using the PlayStation app it worked very well because I would only use it to check which of my friends were online when I was away. Now however I want to be able to look at what I have clipped on my PlayStation to be able to show people. But sadly that is not a feature on the PlayStation app. Another thing is that PlayStation makes 5 different apps (messages, second screen, vue, the actual PlayStation app and communities) when all these could just be one app. On top of this is have 3 of the above apps and every time there is a update I have to log back in on all 3 apps and go through 3 different spam tests which are just downright annoying. Finally when I go to access the PlayStation store I am taken to a website that for the most part is hard to work and confusing. In the end until Sony makes a better app that works well on iPhones and is all one big app I and many other users will be forced have limited use.
Not A Bad Username - Perfect but…
The app and its new UI is perfect. I love how you can save which games you’ve had your eye on to your wish list. It would be nice if a feature could be added that would tell you when a game on your wish list has gone on sale. Besides that, the app works very well.
Suggestion: Please consider adding a capture gallery to the app. I take lots of captures that I like to share and having a capture gallery integrated into the PS app would be the cherry on top. I don’t know that we need a way to edit captures on mobile or anything like that, just being able to access captures that are on your console through your account and being able to share them would be awesome. Thank you!
Blatisian - New app looks good
I’m really liking the new look. Especially the resolution upgrade. Everything just looks way better. Definitely next gen release worthy. Only request is that we can make the photos and videos full screen, when viewing the game pages. And make it so that iPads can view the app in landscape mode please. Thank you for all of your time and work with these upgrades. =)
Ps. Please bring back wishlist as well. I actually used that frequently for games I planned on getting. Couldn’t buy them all at once so I used the list and bought them when I was ready. And it’s easier during sales to just go to my wishlist and say hey, those games I wanted are on sale. Versus searching for them one by one. Please and thank you 😊
STARSCREAM1 F22 - Review Update
Love the new update and pretty much fixed everything I had mentioned expect the streaming stuff which doesn’t matter cause I have the twitch app. Great UI, I’m very surprised by the new update.
The app design is great and all but the fact that the psn store is not built in is horrible, instead it directs you to the psn website in safari. I would like to purchase content from the app not log in to the website and buy games or dlc, makes no sense. Also the live from playstation feature can at least send you to the twitch, and ustream apps instead of the website. It would also be great to integrate ps3 and psvita content if they add a built in psn store. If they just fix those things I would give this app 5 stars.
CarrollNewby - Good but not perfect
Only thing the feed lacks is having people’s game clips saved and being able to download those clips from the app to our phone which is what Xbox allows and does. If it did that or could be added that would be great. Hopefully when the PS5 comes out the trophy system will improve showing progression, like when u got to get 10 of something have a meter, or say the amount I collected, so u know ur progress. Steam and Xbox both do this and that would be a cool add on which would affect this app as well. Also making messages and ps app one app would be nice. I hated that when Facebook did it and not a fan of having multiple apps to keep up with. Other than that, great job and I’m liking everything else that’s being done thanks PS peeps for the good times.
User822737 - im being 100% honest.
okay so the clips are what really get me. they literally take forever to load onto my phone. and my phone isnt an old one so its not my device. whenever i would watch a clip on the app, the video would randomly crash and show this stupid grey screen. so when this happens i just click on another clip and guess what? GREY SCREEN. this happens alot and it makes me really mad. yes ive closed the app but it doesnt make it any better. AND sometimes the clips wont even LOAD they literally sit there for the full FOURTEEN DAYS LOADING and i can never watch them. im not normally one to complain but this just happens to often and it makes me lose my patience. also whenever i would join a party on my phone and try to literally do anything else that has sound on it on my device while in the party, it kicks me out of the it. fix your application please.
Conker809 - 5 stars BUT...
The app is great! It has improved a lot over the years, and I’m loving it. However, the only thing it is missing for me and I wish it becomes available in the future is access to recorded videos on the PS5. It would nice to be able to manage the multimedia tab of the PS5 on the mobile app. Currently, I find myself sending my recordings and pictures to myself on the PS5 and then open the app and download it from the chat to my phone. Moreover, the chat does not allow video downloads, so I have to use the screen recording feature on my phone. Little things I hope that they become available in the future. These would help A LOT!
Kevinthegreatest8463 - (Updated) Worked okay at first, completely bugged now
Update: This app basically listened to me and many other who also made suggestions. As I said before, this app needs to be similar to the Xbox app but I believe they made a huge improvement beyond my expectations I have to say, it’s easy to use, clean, smooth, no more bugs, and an excellent app in general
This app was working fine, even though it had its moments where it signs you out many times, now I can't even sign in anymore, i tap sign in, loads, and does not do anything. I believe they need to look at the Xbox app as a great example of a console app for your phone, everything is very clean and easy to function.
Plumies - Please add dark mode option
Dear Sony developers,
While I appreciate the latest update to the app for a light mode, you missed the mark by also removing dark mode. The proper way would have been to give users the option to select light or dark mode. The light mode is so bright that it’s almost blinding, especially in a darker environment. I just can’t use it in its current native bright blinding mode. Yes I can turn on dark mode on my phone but it’s a hassle to have to turn on dark mode every time I use the app and then having to switch again when I’m done. What was the rationale in removing dark mode?? You do want users to use the app and you do want it to be functional. So please please add an option for dark mode in you next update. And please don’t wait a year to do so.
EvanSquared - Where’s the wish list
Honestly, there’s very little I find useful about this app. That would drastically change, however, if they added the wish list functionality they inexplicably removed from the web store and the PS4 app. The wish list is the primary way I interact with the store (whose functionality, after the recent redesign, has gone from mediocre to bad), and the fact that it’s only available on the PS5 app but not the PS4, the web store, or the mobile app is kind of a slap in the face.
Sony’s definitely lost money from me by restricting access to the wish list - it used to be that any time there was a sale I’d quickly scan through the ~40 items in my wish list and pick up anything at a sufficient discount. For the last couple months, though, a bunch of sales have gone by where I haven’t even bothered.
Geometron - Unintuitive, broken, and seemingly malevolent
This is the worst app from a major technology company I’ve ever had the misfortune of using.
The chat feature doesn’t update automatically (I have to close and reopen a specific chat to see incoming messages). My app regularly has badge numbers but I can’t find any unseen notifications when I look inside. I can’t forward attachments nor pinch-zoom to see them better. The list of grievances is extensive and too long to enumerate here.
The albeit slick design has unintuitive navigation and confusing space arrangement. The whole thing seems like a poorly patched together collection of features aimed to bolster a PS game sales engine. It reminds me of being in a Las Vegas casino: purposefully disorienting and redirecting your attention to the money spending option until you surrender to the pretense—this is the extent of your reality now, might as well participate.
Seanhsmith - A Great Start
Finally, we can see who's online, add and message PSN friends, and control PS4 directly over the network. I would give this app 5 stars but there are two things I'd like to see before I do. First, it would be great if the app were universal and had an iPad-specific user interface. As of right now, it runs on an iPad but only as a "blown up" version of the iPhone app. Second, it should make use of push notifications for messages. Right now, the only way to know if you've received any messages is to manually start the app and check. If they add these two things, I'll change it to a 5-star review.
UPDATE: This app used to be decent. Now, I have to sign in over and over and over again anytime I try to go to Family Management. If it weren’t for 1Password being able to fill in my login details quickly, this would be absolutely intolerable.
Heyyall.. - I don’t like the new update of this app nor do I like the new PS4 update
I don’t like the PS4 app update because we can’t change our profiles background anymore and I’m sad about it. And when I tried to change my settings it would always say “connection time out” and that’s annoyinggggggg. Also I hate the PS4 update because I hate the fact that we can’t create parties as we used to. I have alots of questions for PS4. A)Why don’t you make some thing that shows people’s there deleted photos or videos because someone in my household deleted my video memories and I can’t get them back 🙁. B) every time I try to download something or update something it always takes hours or days for it to finish. I know my Wi-Fi slow but does it have to matter? Because I would try to ask my parents could be by faster Internet but for some reason they won’t. These are just my opinions.
XXloboXx - Honestly the PS Messenger App was way better.
Only use I have for a PlayStation app was to quickly view and reply to my messages, and the PS Messenger was perfect the way it was. Now that it’s been integrated into this app I’m forced to use this instead and boy is it a downgrade. Way slower than the last app, everything is grey and less visually appealing, the app absolutely refuses to send me a push notification when I get a message, can’t go horizontal mode, can’t zoom in on images, and my biggest problem with it? The messages don’t automatically load like the PS Messenger app. I’ll have a message open talking to a buddy while we’re playing and I’ll see on my TV screen they sent me a message, but it doesn’t pop up on my phone. I have to go back a page and click on the message every time to see the new message pop up, It’s very annoying. Honestly I hate this new app, I miss PS Messenger.
The Apple User that cares - Playstation app review
Overall, the interface of the app is significantly better. It is much easier to navigate to different aspects of the PSN - friends online, messages, notifications, trophies, etc.
There are some downsides to the new version of the app. There are aspects that have been lost from the previous version:
1) Trophy Review sorting: users can no longer organize trophy comparisons by date earned, rarity, & other aspects. This aspect of the previous version was awesome for users that enjoy trophy comparisons.
2) Trophy display (Plats): Plat trophies are no longer displayed by game titles.
3) Trophy display (totals): Users can no longer go further into a game's trophy breakdown to view total trophies for a game (i.e. 55/47 trophies collected -> 0/1 gold, 9/9 silver, 35/36 bronze, etc.)
3) Automatic updates to information: users, on many occasions, now have to pull down on a section to initiate an update. The previous version of the app did this automatically.
4) Recent notifications by user: Users can no longer review all recent notifications for a user by going to their PSN profile in the app. In the previous version, all recent activities were listed at the bottom of a given profile.
Kickingplants - Bad support, unable to use
I’ve had the same PS account forever. Several years back when my house was robbed I asked Sony to turn off/disconnect my account and assumed they did. Now nearly 10 years later while browsing my account online I realize my old PS3 is not only still active but enjoying all my purchases on that old system. So after deactivating it myself I also enabled 2FA. Everything was able to sign back in and work with my new password and 2FA. After maybe a day I get locked out of everything I’m guessing because the thieves were trying to sign back into my account. After much pain I get my PS4 and remote play working again but I’m unable to use any Sony apps. When I called support their solution was to try on a different phone. What a joke. F-k Sony for getting hacked every year and for not even being able to get me back to normal.
KnightGhost161 - Bad Update
The functionality of the app was degraded for a fancy new UI instead. Notifications don’t show like they’re supposed to and the messaging is a lot slower than the original, independent, PS Messages app... which brings up another point, the unintelligent decision to shut down the independent messaging app which was a much better system than the one in place now. I have a friend who is unable to talk that is now hindered by the slowness of using messages through PS App and would rather exit the game just to send a message. Good job PlayStation, you know exactly how to mess up things instead of making it better. People may not like my opinion about PlayStation, but I don’t care... I have factual evidence of PlayStation being a terrible, greedy company that spits in their fans face. Just be aware people, this app is terrible and doesn’t work in its current condition.
Doozer17268 - Terrible App that used to be good
This app at one time was pretty good but it seems now to be more of a pain than it’s worth when using the PSN Store. Every time I go to purchase a game I have to go through a ridiculous process of signing in on my own phone that I’ve done this a 100 times with 2 step verification and put the CVV in on a verified card that I’ve used many times!!! I just bought 2 games today that I had to put in my password 3 times, then CVV and then password a 4th time before it would complete the transaction!!! Exactly what do they think is happening?!?! Someone stole my phone, bought 2 cheap games and is downloading them to my PS4 so they can’t play them?! Or maybe they stole my PS4 too. I have bought 100’s of games over 10+ years with PSN. They really need to get their stuff together!!! 😡
Tony2Truuu - Won't allow me to sign in
I downloaded the PlayStation app because I recently switched from Microsoft to Sony. Since that day I have had a number of consistent issues. The first issue was my home screen on my system has a huge lag. This lag was so bad that it would freeze my system. After that Sony was going through a number of service issues. One of which it didn't allow me login to my account. I digitally downloaded all of my games so now I can't access any of my games because My account is linked to games. Then this whole time this app won't allow me to sign in but I can sign in on the web browser.🤷🏿♂️ so I have a few problems with Sony for the moment. They did fix the network issues but the app still won't allow me to sign in. The are you a robot prompt just keeps spinning. So the sign in button will not highlight. Please fix this issue I don't really like Microsoft.
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Willman842 - Great app but a few polite suggestions
This app is great, nothing wrong with it at all! Shows you your active friends, clean design, games, trophies, all the works. However I would LOVE to see it more integrated with PlayStation features such as seeing the progression of updates so you didn’t have to wake the PS up from rest mode all the time, remote connection and basic feature control, and perhaps the status of your PS. It’d also be so good if we could share video clips from the PS straight to the App for easy saving and sharing of our clips! And perhaps a cleaner transition to the PS store for buying games and add-ons. Thank you for reading, I’d be thrilled to see these features added :)
Smcpherson - Pathetic app!
Although I love having messaging integrated, I prefer the functionality of the old apps, the only saving grace for me is the ability to use the iPhone to join a party but it’s hardly ever needed. Firstly, why is it I’m only receiving a banner & sound notification for half of the alerts I get? If someone starts a party or invites me I need to know about it! Never had this issue with the message app. What is up with the back button? It keeps changing location with different menu’s & doesn’t work half the time, it’s actually quicker to kill the app & restart. If I’ve viewed all new messages then why on earth leave the ‘notifications’ icon highlighted & consequently the badge icon until I specifically go into the notifications section to clear both??? You removed filters & sort options from the store? Are you kidding me?!? I’ve literally given up searching for a random cheap game to buy as I simply don’t have the time to sort through page after page after page instead of just being able to sort by cheapest price or highly rated, yet again you limit capabilities (in what I can only assume is to reduce maintenance time fixing all of your poor implementations) only to lose more sales. Not only that, it takes several seconds to load the next lot of like 10 images...seriously?!? Clap, clap for Sony!!
Pops_58 - A sad, pathetic joke - Now even worse
The new app is, to put it mildly, pathetic. Putting messaging back into the main app IS a good idea. Unfortunately, they’ve changed the name from PS messaging to “well, that didn’t work.”
Purely apart from the fact that they’ve stripped even more functionality from the app so that it now shows virtually nothing, it now appears that Sony have, once again, forgotten that there’s a thing called an “iPad” that works really well in landscape mode. Which this app doesn’t.
NOTE FOR ALL NEW USERS WHO THINK THIS APP IS GOOD:
Once upon a time, Sony had a PS4 app that worked reasonably well. Not perfectly, but reasonably well.
Note that I said “A PS4 app”.
Yes, ONE app that did everything.
Then some moron decided that they would split it into two apps. Then three apps. Then four apps.
And none of them are of any use. To get part of what you got in a SINGLE app, you now have to switch between four apps. ALL of which forget that you’ve used them before and force you to sign in again. With two factor authentication. Which fails two times out of three.
Yes, I said PART of what you got in the single app. All four together have LESS functionality than the single app had.
Personally, I think one star is being pretty generous.
Put it back as a single, usable app and you might actually show that you care a tiny bit “for the players” instead of “for the payers”
Catvio98 - Media gallery syncing system needs adjusting
The PS app is useful in a lot of ways, my main use for it however is being able to access the photos & videos from the games I play. A few things I’d change:
- Allow us to choose the photo’s we want to upload to our PS App, I don’t understand why you can’t share a particular photo or video to the app in the options. I don’t want to have auto upload on all the time in order to be able to access my photos…
- The quality, even after updating capture quality in settings, seems to really go down for videos in the app. They become discoloured, not sure if this is a fixable issue.
- please let us upload videos longer than 3 minutes. I like using ShareFactory to edit my videos but there’s no way for me to get a longer video on to my phone. Seems like a weird time limit and not sure why it’s a restriction.
Otherwise the app is great, photos come out in really good quality and it’s a convenient way to access everything you need without having to be on the console 👍🏼
JRiva - Now great! Previous review , No landscape and not able to purchase in app
IPad usage without landscape is not good, safari is better.. Also I can't purchase anything, says I need to complete in web browser but safari also doesn't work so I have to add to cart then complete the PayPal purchase on the ps4.. Could be so much better, fix these then the app has use but at the moment it's not better than the browser experience which a dedicated app should be. Revised review to five stars as features now available in the new update. Great app now. Thanks and wish list makes it perfect to build my list.
Xander Tigerclaw - What the hell?
While reincorporating PS Messages, this new redesign completely obfuscated or flat-out removed general PSN account and store functionality. Where is my wishlist? What’s my wallet balance? Why are store tiles untitled—and how am I meant to guess the difference between these 3 identical ones with different (or sometimes the same!) prices?? Why aren’t there rating stars, let alone reviews, on store listings? Why don’t my trophies appear when viewing a “Played” game? Why FOR THE LOVE OF GOD can I not even make trailer videos FULL SCREEN, let alone push them via AirPlay? Why do most store list pages not have any (or only poor) sort or filtering options? How can I find new people near me (or even just in my country)? Why did Sony bother with this abysmally poor UX of an app rewrite? (bonus question: why is “Second Screen” still a separate app?)
Sha-nia - Handy app
Pulling the communities(Dropping support) app is a huge disappointment to me, currently “Communities” App is still showing in PS App and App Store for some reason?
The whole idea of this PS App is for convenience of faster usability of our consoles/accounts as trying use a dual shock controller for text input all the time is a inconvenience plus too we don’t always have access to console. In my view I don’t thing Sony has worked enough for the best user experience both here and on the console, they both don’t look well polished.
UnityExtreme - Good, but definitely can be better.
Coming from the Xbox side of the “console war”, the PlayStation UI on consoles are definitely cleaner than Xbox. However, the app for the PlayStation could definitely do better to reflect that. For starters, why have it broken up into different apps like PS Remote Play and PS4 Second Screen - the latter of which is essentially using the device as a second remote. That can all be incorporated in the main PS app for simpler use. Also, coming from Xbox, I really miss the ability to stream my gameplay clips. You’d think that, this being the beginning of a new console generation, the app would’ve changed by now. The Xbox app sure did anyways.
Ystar9876 - Getting kicked from party when going on another app
Really good and useful app but whenever I play e.g Minecraft it kicks me out the party chat and sometimes the ps4 app is the only thing I use to communicate to the friend/person so I can’t play with them while I’m talking. Also sometimes when I want to vibe to music/Spotify or watch YT while talking to my friends every time I load in the app (Spotify/YT) it kicks me out the party which really annoys me so I have to go and get my other phone and listen and watch things on there and the only apps it hasn’t kicked me out of is Instagram and a few of the games I play like COC (clash of clans)
Sagar156 - Worst navigation
Hi guys I am really frustrated with the game navigation and slowness of this app and console, I don’t know what design of app is in background but it’s clearly legacy
The messaging social side of the things like is all secondary or later chit chat
All I want is as a user first and most important
I should be able to view browse games fast and see game play video fast,some games have some don’t , make decision pay move on. In as less time as yesterday
Add more filters a-z z-a by date that’s it ?
Even in ps4 pro when I start browsing games it’s just become slow and laggy going back and forth, god forbid if have to scroll up or down after 20-30 titles
It’s so time consuming
I hope you guys fix this ASAP
You are throwing data in bulk at user without faster way of consuming it
Your app should be the primary source of information , it’s like there is fixed set of games coming up or under some category but rest of them are lost and no way a user can get to know about them fast
so only way Is to do internet search and then filter on Sony app or console what’s the point ? Ok
Thanks in advance
Reviewer of game 123 - Best app ever
It shows you everything you need and if you have downloaded apps like ps4 messages or ps4 remote play it can automatically switch you across to Those apps it has the PlayStation store my account settings it shows me when my friends are online and I can text them to amazing app it’s got everything you will need one of my favourite things is being able to play my ps4 through my mobile device thank you for this great app good job :)
Pierce1121 - “The network connection has been lost”
I am unable to open the app! When I first installed the PlayStation app, it worked fine. But for some reason, it has stopped working, and both this app and the messages app does not open. I am, for some reason, getting PlayStation notifications for invites and such, but when I attempt to open the app, the following message appears: “The network connection has been lost”. I have uninstalled and reinstalled a few times, but it still refuses to open. Please help! Would definitely give 5 stars if this gets fixed! :D
TripleJ_Gaming - Great app, but a problem with the store
I really like the app and find it very useful but I just have one problem. There are times I talk to a friend about buying a game but when I go to the store to check the price it says ‘purchased’ and because of that I can’t tell them how much it costs. Please change it so I can actually tell people how much it costs through the app when I already own the game
John Cummingbridge - Can’t download clips to camera roll???
I’ve been trying to figure out a way to download clips to my camera roll to my playstation but haven’t been able to find an option on how to? xbox has this feature from what i’m aware and i think it’d be great if a feature was added where you can download clips from your playstation to your camera roll directly, thanks!
🖕Susan Wojcicki🖕 - PLEASE add landscape support for iPad
I think the app is mostly fine as is but it’s a huge inconvenience to constantly switch to portrait mode just to write my friends a message.
I’m used to always having my iPad in the landscape orientation and the PS Messages app luckily supported that option. Can’t say the same for this app, though.
It’s especially a pain because I am now forced to use this app over PS Messages so I can’t just go back.
AdelaideBen - A complete failure of an app
When it works it was still clunky and inefficient (the way you accessed the store felt like logging in twice - which many times needed to be done for real). However biggest gripe is that apart from sporadic periods of working, the app almost never opens on my iPhone 6s+ or iPad Pro (9.7). All updated with latest iOS. What a joke... for all the money we pay for PSN plus you would think they could work out a stable app. Also the error messages that come up don’t appear on any online error log.
Ton0b0i - Just needs another feature
The ps app is generally a really well made PlayStation companion, you can check your notifications, discounts in the store and what your friends are playing. It’s just missing that one feature, the ability to watch your saved replays and view your screenshot, please add this Sony, so I can just watch my sick gameplays on the go and not need to hop on the PS4 inorder to see it, thanks.
Putrisher - Great app but one down side
It’s a great app to use it’s got got all the the things would expect for app like this though there a down side about it is that I really wish you could see the PlayStation plus free games though besides that it’s a great app and I would definitely recommend getting it
Thebse - Please fix the Back button
On the whole it’s not a bad app, but with the ‘Back’ button inoperable it is a nightmare to use. The operation of just adding the handful of PS Plus games to cart takes three times the clicks it should because after adding each game to the cart you need to return to the main menu for PS plus, click on free games again.
It used to work so not sure what’s happened - I’d give it 4 stars if this worked as it used to.
Edit - 8 months on and still no fix for the back button when browsing PS store through the app. Come on developers!!
Brad h1981 - Potential to be amazing
This app has had its ups and downs with updates eg broken links, unable to send pictures, its 5 march 2021 those are fix atm, ypu can already send videos from playstation 5 to app would like to be able to do the same with app to messages, the old app also allowed you to look at every photo sent in a message group this does not, thats all can think of atm.
Missultimate - Fix this please its trying me mad!
So out of no where my app is telling me i have 30 notifications by giving me a little red bubble with the 30 and ive got no new notifications. Ive uninstalled the app and reinstalled it and it clearly a glitch because when you click the app it sometimes makes the bubble disappear. Also even when i have the notifications on im still not getting them properly so please fix
Luke Swallow - PS Store browser
The back button doesn’t work anymore, if you press a game to look at you can’t go back to the previous page. Very annoying especially when trying to add the PS plus monthly games to the cart, you have to go back to the page from the start and can’t just go back and forth and add all the games to the cart. Please fix the back button, it used to work a few months ago.
Heapsfully - The absolute worst messaging app ever created
This app is trash! Takes forever to load anything, photos don't work half the time and there is no zoom option, when you leave a party you remain in the message chat which is another 4 steps to leave that, there is no easy message delete option, no quick option to kick players from chats.. its bad enough they record everything but to put out an app that’s so pathetically worthless, it’s inspiring me to get a pc
Igneels_fire - Internet problems
Hi PlayStation idk y ur internet service keeps going down but for anyone out there buying a console don’t buy PlayStation seriously learn to fix ur network or some people probably need to be fired from the job because it’s ridiculous and annoying fingers cross u guys aren’t lazy idiots and actually read this I couldn’t play with my friend because if ur lazy asses I hate people on this community bad service and when people report a message and it’s not even bad u guys still ban it that’s a poor service I think all of u should be fired not kidding
Cool Guy 73 - No way to view clips/screenshots
I’ve been through all PlayStation apps and haven’t seen this and honestly the amount of times I’ve wanted to show people clips without access to my psn profile is annoying, it’s such a simple thing and yet it’s something many people would appreciate and yet it doesn’t exist, please find a way to do this because it would make many people happy
AlpuriITA - Really hard to search for games
The searching engine needs some improvements.
The basic search tends to miss keywords and show the wrong games, especially when titles have multiple versions (I.e if I type assassins creed iii , I get first 10 of the latest assassins creed games before the actual assassins creed iii ).
Additionally, in the search function there doesn’t seem to be able to filter games from add on packs, levels, characters, season passes etc. so, often, you end up with a long list of useless entries making the search frustrating.
Finally, results that are not supported for my console (ie ps5 only versions) should be hidden from the results by default, and visible only on demand..
RJrjrjrjrjrjrj - More features
the app itself is really good. I love the set up and the way it’s all set out. But I do think they should bring a new feature to the app.. “clips!” we should be able to access any photos or videos we have captured on the PlayStation. Xbox has this feature and I definitely think play station should too.
El Rorter - Good but....
It’s much better than before but when someone sends a screenshot of gameplay you cannot zoom in and it won’t go into landscape when you turn the phone so you have to download the photo to your photos then switch apps just so you can see it. Fixing that would be a great improvement for ease of use
The derpian - Amazing
This app is amazing. I can see when my friends are on, what theyre playing and do all the things you can do on the actual console accept one thing: joining a party. I could have some headphones plugged in and join my friends party from my ipad. This would be an amazing feature that would make this app so much better
Amgus2002 - New update idea
Can u guys add so u can see how far your games downloaded so if the console is on rest mode or your away for the day u can see what it’s up to and so u don’t have to leave the game your playing could just check the app
TheBroHood - It works, please make a sharefactory app
IT WOULD MAKE IT SO MUCH EASIER IF YOU COULD MAKE A SHAREfactory App to edit linked to ps4 so you could save and work on projects wherever and save your clips easier.
Also I recommend getting the PlayStation messages unless your changing your personal profile picture.
The pickle guy - PS4 app
I had the app set up with my account for a awhile and one time I tried to open the app and my account wasn’t signed in i put in the wrong email on accident and now someone else’s account is showing up and I can’t quit out of it or anything and I used one of my emails so someone else is using that? Now I can’t use the app because it has another account and I can’t quit out there is no “this is not me” button which I recommend
Navidsons Record - Great app
But with one flaw that I’ve noticed. Trophy progression doesn’t sync up to the app from any of my consoles. Deleting and then reloading the app is the only way I’ve figured out how to update it. Besides that, great UI, it’s clean, well thought out. Having the ability to know when games have finished downloading on my ps5 is wonderful!
Jsusvs - Great but needs access to saved replays
This app is great, it has multiple things that are very handy, but there is one feature that needs to be added, the feature is so I can view my saved replays and screenshots because it’s easier to share them with friends at school. Otherwise it is a great app.
Diddly101 - Amazing app, frame stutters in scrolling
Love the app, use it everyday and provides me with all the resources that I need. Only thing that I would suggest is optimisation for 120Hz as when scrolling through messages or friends list it stutters and breaks the otherwise amazing experience.
Jayyyyyb995 - MUST HAVE APP
Amazing app super responsive, love the MFA when logging in is a huge plus, also love how you can download games to your PlayStation when you are out so when you get home you can start playing. 10 out of 10
Juless_c - Good app but needs new features
I really like this app as it tells me when my friends are playing. But, I think it would really help if you were able to see your clips on the app instead of just on the actual ps4. Like the xbox app. they can see their clips on their phone and i think it would be a much better app if you added clips.
Plaguewind - What is this for again?
Can't use my phone as a remote for video applications, and I can't download update files to my phone on free wifi and then sync to my playstation via Bluetooth when I get home. Every feature it used to have is being offloaded into a seperate app. The few things this app can do are slow and clunky enough to warrant just using the website. You're falling behind and overcomplicating when you should be competing and streamlining..
CMKnives - Add a dark mode setting to the app
After the latest update, the app theme is based on whether you have light or dark mode enabled in your phone settings.
Please implement a toggle setting for light mode / dark mode in the app itself, as some people including myself prefer to have light mode enabled in phone settings but dark mode enabled for some apps including the PlayStation App.
Joe123abc456 - Great but it needs one more thing
This is a great app it’s reliable and easy to use but it needs a section where I can see what my downloads are on for my PS4 because I’m not always home and plus maybe a play and pause function for then.
Thank you, keep up the great work
MrNoceyBoy - PS4 services please read as follows...
It’s now iOS 13 and above. I have a iOS 12 BUT for some reason when I delete the app and reinstall it lets me use it without updating it but when I close it and open it back up again it only says download the newest version with no other option. (When it works it’s actually working not just frozen or anything like that). Also now I can’t use the app for PS Stars!
TheLEGEND136 - It’s good but it would be better if you added some tweaks
Very helpful and there’s nothin wrong with just could you add an update that tells you the progress of something downloading or updating. I would love to see this happen.
Hashtag42 - I like it
The app gives me a central location to access my account and the PS store, plus see friends and activities. I can’t link the app with Facebook though - says there’s too many redirects when it tries to bring up the Facebook login... please fix this and I’ll give 5 stars
Burnt_Burrito765 - Needs gallery option
The app is amazing and useful but it would be even better if we had the ability to go through our capture gallery through the app... I can’t be the only person that requests this right?
Jamester_Legend - An app for all PlayStation users
Excellent app. Very intuitive and visually stunning. Great for messaging friends, browsing on the store and downloading games to your console on the go.
Definitely a cope if you use your PlayStation frequently.
Cheese_slices - Can’t sign in
Seriously I can’t even sign into my account and it keeps saying that the password is incorrect even when it isn’t, also when I try and get the password reset by email, no email is sent and when it is sent to my phone number and I try to reset it, it just says that the connection to the server has times out, please fix this.
Spidey2099 - Features removed, BC On PS5
How does Sony keep making things worst for consumer. Pictures and videos are missing in so many games now. And where are the game file sizes for god sake. All things that are on PS5 store are not in the app. PS5 can definitely play PS3 games now but they do not want to invest in that. Do they not know by preserving games on every new console you would have more people buying old games now and in the future.
Tyler_r 22 - Good but need the activity section back
It’s a good app but it’s now missing the most important part! The activity section, where you could easily upload your screenshots etc and download them from your device! Bring back activity section please!!
EllenEvelyn - messy
new design is clunky and messy. trying too hard to copy the xbox app without fully copying it. I have a badge notification constantly stuck on my app logo when there’s no notifications to open. I’ve tried deleting the app and the notification still won’t go away. bring back the old look/function...!
SamiShelley - The old apps functioned better.
This new combined app never seems to be able to connect to the server to carry out changes to display pic. Also it constantly has the little red notifications on the app but when I open the app there is nothing that I can find and the little red notifications won’t disappear!!!
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DavoTheArmenian - Mobile Party Chat
I think adding a mobile party chat through the PlayStation app would be awesome
W4rror32 - 4stars
Great app but I think it would be better if you didn’t have to download other apps to do simple things like messaging
Dawson monizzz - It’s great and all but....
The most annoying thing is that I have to keep signing that’s honestly stupid
Duke_QC - No landscape mode
I NEVER use my ipad in portrait mode so I consider it unacceptable that an app does not support landscape mode . Please fix this !
KaseyplayzXx - Can’t open
I tried to open the app multiple times but it keeps saying an error has occurred please fix this.
Youtube Sukhdee - PS4 app
It is really good but I just want if you could see ur uploads from sharefactory that’s it but overall it’s really good with notifications profiles and everything
Elvick - Eh
The problem with all the PlayStation apps is that you have to constant resign into PSN. It’s incredibly obnoxious and makes it pointless to use them over just opening up your PS4.
The design of this app is also pretty bad, and it runs poorly.
Liquid1912 - iOS 13
Please make a version for those that do not have iOS 13. This is very annoying having you lose my app just because of an iOS change.
Dizzzlee - Great
Nice update, you screwed up landscape mode. Have one star
Jw52738394 - Unusable on iPhone 6 now
Can’t use the app now that it requires the update. Sick of these developers forcing me to buy a new phone
AuraEdge - Fix
Can’t use anymore because update made it so you need iOS 13
Humbard - Removed features
The store is a bit basic now. The removal of the whishlist is a bummer. Other than that, its a better take than the new xbox app for sure...
Sndnp - Buggy
Games I’ve never played show up on my profile. Those games are on the console, played by my spouse in his account. And those games show up on my ps app as recently played with zero progress. Except I haven’t played them at all.
Tysamadic - Can’t use the app anymore
I have iOS 5 and can’t use the app because it says to download the new version. But to update the app I need iOS 13. I was able to use it just fine before they released the most resent update, but now, I’m literally unable to do anything with it.
Chelsiferrrrr - Thanks to the update I can no longer use this app 👍🏻😐
Bljazmine - F””k you PlayStation security
I wish I could give 0 stars for this app but I have to give you f””ckers at least 1 star
Lwerd - Broken. Does not work
Good luck signing in or event trying to get a reset email. This trash app no longer works. Delete.
Loganenman - Dumb
I’m stuck on the email verification page won’t lemme change it to the right email Even tried deleting the app and it’s still just brings me back to the email verification page I can’t do anything to get off the email verification page
Rubl The Ruble - App is absolutely horrendous!
Hello, I want to give this a 1 star review because of the quality of this app. First of all, whenever you enter a Playstation Party, your mic is absolutely horrendous! Your friends can barely hear you. The audio also is very bad and cuts out from time to time and I absolutely hate how you can’t speak while playing mobile games or watching a video. Please fix this.
Pvkom26 - Poorly designed app
Three out of five sections are devoted to what is basically the same thing - PS Store, Putchased games, and Search for Games.
Where is the ability to view Activities? I thought interaction with friends was the primary purpose of this app. At least this is what you promised. But when you open it it’s 70% PS store app. Who needs « Purchased games » folder, anyway?
It’s obvious that you haven’t thought this through and just made « something ». That gives you one star
Realrandom - Honestly
Why does it keep signing me out? I lost my account because I forgot my password and that it signed me out. Honestly this is dumb. And now I am making a new account and that won’t even work. I’ve lost more hair and brain cells from this than trying to teach my mentally ill little brother who has the same intelligence and my little sister who is 6
Tony00716 - bug
je n’arrive pas à enregistrer des photos que je prend l’appli crash à chaque fois que j’allais sur une photo ou que je commence à écrire un message ceci est très déplaisant .
Tazmariejadis - Activities Feed
Please bring back the activities feed!
Angelmely123 - Mehh
The design is good but the app is super slow and very laggy. Plus it keep logging me out of my account almost every time I close it :/
TallyHally - A lot nicer, missing essential features
A wish list would be great to keep track of when games you are looking into go on sale instead of stalking the games page every once in a while. Also, when you click a game from your collection, rather than going to the store page, it should show the trophies. I don’t need to see the games store page if I already own it.
Sfgbfgxsfgfhx - Crashes everytime I open it
The app doesn’t even work for a billion dollar company this shouldn’t be a problem
Make it compatible for iphone6 - 3 stars
The app is great but its suuuuuupppppeeeerrrr slow thats why i give 3 stars but pretty sure its gonna get fixed
Csphoto79 - Horrible reliability
Every time I use this app there is something wrong. Payment doesn’t work, screen is blank. Really irritating for a company that makes technology
Lupa55555 - When messaging, would be nice to see the message
I get no notifications from my phone. If someone responds to me while I’m in the app, looking at the message thread, I will see them respond on my TV, but the message will not show up in the app until I shut it down and re-open. If people don’t or can’t use the mic, PlayStation has made it infinitely more difficult to stay connected.
If this changes, I will change my review
Meems420 - Give Us Push Notifications Back!!
My PS4 notifications are OFF because it seriously annoys me to get pop-ups when I’m playing a game, especially when I’m in an intense fight, in a cutscene, doing Shareplay with a friend or broadcasting. Sony took away the main reason WHY I have the app in the first place; TO GIVE ME PUSH NOTIFICATIONS!!!
Not only was it a bad decision, it was STUPID, Sony! I’m not the only one who is absolutely dumbfounded that you did this!
The app is deleted until we get Push Notifications returned. Make better decisions based on your customers, NOT your company! Stop being so bloody selfish!
Drypickle69 - Sucks
Old messenger was better. No notifications for this app. Slow... lags... can’t paste anything in chats... can’t zoom in on pictures... why change what works?
CamoCandie - Notifications
Notifications don’t come through when they are supposed to and the badges don’t go away showing you have multiple notifications when you actually have none.
Kicker_d - Missing wishlists and game/achievement sorting/filtering options
The new PS5 app feels very archaic and out of touch. It is missing the following:
- No wishlist functionality
- No ability to sort/filter games and achievements
- PS3 & Vita games have been removed from our library!! (Should still be able to see digital purchases and filter by PS3/vita, 100s of games gone)
- App doesn’t notify you when new PS Plus games are and when available.
- Remote play should be same app instead of needing to install a different app.
- Backbutton is hard to see, gets lost in on screen elements
- Toggles are hard to tell if on or off.
Gdggviib - Fix your app
This app is broken on my iPhone 12 its stuck at the sign in screen, when you press sign in nothing happens 😕
Firepup1 - Meh
They shouldn’t have changed the app, I can’t even look at my wishlist now, and its so clunky. Also I can’t look at the Black Friday deals, the screen goes white and the app crashes
ChillyWMD - Looks pretty, not nearly as useful
New version loses a ton of features, no easy way to do account management, assumes you only have one console, no camera for redeeming codes, no easy access to family management
Matt D Cat - This is getting stupid!
I don’t know what you guys did with the update, but every time I try to use the camera, the app crashes! And now I can’t even use the other original app to upload a picture. I don’t know if anyone else has this problem, but I’m getting miffed. You need to fix this problem, ASAP, yo. How am I to upload jokes if I can’t use the camera?
El1219349 - New change sucks
I don’t like how you can’t see who you played before. it’s stupid! The change was unnecessary! I liked how ps4 was before it tells you everything!!! !!!! Now it’s all about purchases and THEM making money . They shouldn’t have changed it in my opinion
LiamRain - Reduced functionality
This app is an absolute downgrade having had key features removed as opposed to improved:
1) PS newsfeed - no way to review friends’ game activities on phone anymore.
2) trophy compare
3) easy format to review games where players have obtained platinum trophies
Lip911 - Can’t Buy Games
Overall the app looks great aesthetically. However any game I attempt to buy keeps giving me an error saying unable to add to cart. Running latest version of iOS.
Cinammon20 - Online Status?
Omg Lovin this app with all its new updates but i would like to be ableto view my profile just like how it is onthe console. And I cant see when I was last online? Pet Peeve
Shaylynn🌙 - this update is wack
first of all, what happend to being able to change your cover image? Secondly, viewing profiles arent as detailed as before. Putting in messaging in the app doesnt make up for the fact that this update sucks
Savagemadman - Horrific Confusing UI Experience
There was nothing wrong with the old app layout, same with the old web store.
This new system is ugly, cluttered, and (intentionally?) confusingly laid out. It’s very difficult to search for and specific content in. Worst of all, I can’t find a shopping cart or wish list option anywhere.
Also, WHERE IS MY PS3 and VITA CONTENT?!?
It seems specifically designed for browsing and impulse buys.
Wah wah reviewer - Worried for the future of the platform.
The removal of PSP, PS3 and PSVita games from the ps store and the library has me weary about the future of my PlayStation backlog. While I’m happy to finally have a catalogue beyond the awful “download list” their omission seems to only herald the inevitable removal of my PS4 backlog. It is ironic that these legacy platforms have been axed since this app has a truly ugly 2006 aesthetic that could have launched beside the PS3.
Piper lucky - UI
Like the new Ui of app it much simpler than previous app just want sony to add ps3 support as well along side with ps4
Ripyitq - It’s GREAT
I love this app so much it make it so easy to see if my friends are on or to see if there’s a new game in the Ps Store
Frostykm - suspended
got suspended of off ps4 for no reason
Hahdishv - It’s ok
You can’t watch clips. Also you should be able to join party’s and stuff if your on a phone.
DpsDsiaogvs - Join Xbox cuz PlayStation Wack asf
I’ve been using Sony products since time and all it brings is nothing but letdowns and great shame. Let’s not talk about the other products. This app in particular is super buggy (not surprised, just like all their softwares) and it keeps logging me out for no reason. I don’t expect y’all to fix this cuz I know you cheap asses. If you read this and you’re deciding PlayStation or Xbox choose Xbox, you’ll thank me later.
Yooomoooma - Bad
Xbox has a way better app can not even watch my capture u guys are way behind xbox its sad i don’t get it how u can’t follow
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