Faith4vincera - App Review, Not Content (device iPad Pro)
First, the app content is good.
My issue/frustration is with the functionality of the app itself. My biggest pain point (and it’s a big one for me) is that the app times out quickly and the video closes, especially whenever my iPad screen times out. So, say I hit Pause on a video for more than a minute or two and/or step away from my iPad long enough for the screen to lock, when I return, I have to reopen STARZ, and re-navigate to the video I was watching from the STARZ home screen. This also occurs when I switch between apps. Whenever STARZ is temporarily moved to the background, I have to search all over again. This is the only app I’ve encountered that does this, making it especially noticeable. Also, other apps have the PIP “drawer” functionality where you can slide a video off screen and return to it. This is not the case in STARZ... the video disappears, and again, if it has been a significant amount of time, I have to re-navigate back. It’d be nice to have quicker access to the main menus, and to time out on the active content’s description screen (but keep the video window open if in PIP mode).
Brandihillcom1 - Content is amazing app is horrible?
I’m under 40 so I watch everything on my phone through the app. I will watch a show on the STARZ app; I’m 15-minutes into an episode. Then I will have to pause it just to check something really quick. If I stay paused too long it totally clears the show out. When I’m done with what I’m doing and go back to the app—- I’ve been put back at the stars main page.🙄 Shockingly - there is NO quick access thumbnails of my recently viewed shows listed on the main page. So I have to scroll and search for my show again. Once I click on it. It starts the entire show episode over 🥴😳🙄sooooo I think.🥱 It’s actually playing the PREVIOUS episode i watched and it’s starting it from the beginning!!!😳😳. Like even Before the previews/ advertisements. Then it starts playing and in order to get to the next episode you have to fast forward all the way through that episode. the app makes the entire experience very unappealing to go back to watch a show when it puts you back At The beginning previous episode? It’s like why even bother. I quit my trial. Any company who this innovative and progressive in the content it provides but doesn’t bother putting any effort into the manner in which the content is delivered because they assume(Wrongly) that most are watching this on TV when the fact of the matter is statistically most Americans are watching this on the telephone. Therefore the app working is vital. Netflix knows that, HBO knows that, and so should STARZ.
Silvermistnina - Starz Review
I love the Starz original shows, so far I’ve seen Outlander which was really good, and now I’m watching Black Sails and am really enjoying that as well. Really keeps me entertained and wanting to find out what happens next! I only have one issue with the app which I wish could be resolved. When I go onto any other app such as Netflix or Disney Plus I could watch a show on the TV, and then later or the next day go onto my phone and go back to where I left off, and then back to TV, and so on and so forth. With this app I will go onto my phone and it does not do that.
For example, I am now watching Black Sails, when I went onto my phone the other day and opened the app, I selected my account, and it didn’t even show where I left off at, and it showed that I was still watching Outlander when I finished that show months ago. Something isn’t syncing from watching the app on the TV, to the phone, or to the computer. I wish that this issue was resolved, cause sometimes when I’m sitting in a waiting room or somewhere I just want to pull out my phone, plug in my headphones and watch the show or movie I’m on, and where I left off at. Also, when I searched Black Sails on my phone, it showed that none of the episodes were watched, so it’s not just where I left off at, it’s also not registering that I’ve seen any of it at all. Please fix this glitch, it will make me very happy!
Henryhbk - App not STARZ network
STARZ for those somehow unfamiliar is a great cable network with lots of exciting original shows (like black sails). Now onto the iPad app. I am running this on an iPad Pro with a Verizon FIoS internet connection for baseline.
Pros: The app is fast enough at pulling content and the video streaming is extremely reliable (even when my connection is heavily loaded I still get perfect video). It is easy to find videos (sometimes when searching for a term it suggests some bizarrely related content, but not really an impediment)
Cons: as someone else noted the app basically closes when in the background, like leaving to view a text message, and it doesn’t have a good “resume your last video” when you leave the app (or allow PIP) so you get to go searching (the fun of discovery?). I am assuming the content creators didn’t tag stuff reliably. Recently in the middle of a viewing session (halfway through a show 😳) it suddenly decided I don’t have STARZ service on my cable provider (my appleTV has no such problem and I can and do watch STARZ on my cable box) and when I try to reconnect it says that a) your network [verizon] doesn’t have STARZ (they do) and that my account doesn’t either (I do). Sigh… (that’s a breaking feature essentially)
Spam365 - The best, short lived
Right now, I’m watching American gods. I’m in love with the show, but I’m worried. Let me explain why:
I first got involved with STARZ for the show Spartacus. A show I often describe to people who have never seen it as “gods gift to men who watch tv” the death of Andy was tragic, and no one could ever fill his roll, but the fallowing “gods of the arena” was excellent. “War of the dammed” was epic and by then Ian had really stepped into the character of Spartacus. We all knew it had to end sometime, but I wanted so much more than what I got. The same go’s with “black sails” as amazing as it was, it felt short. The subject matter was there. Blackbeard, long John silver. It could have kept going. And don’t get me started on “ash vs the evil dead” I understand that the show was a victim of piracy, but the fan base was there. Canceling that show made STARZ weaker as a service. I’m not interested in “power” definitely not “p-valley” I know “outlander” is a popular show, but it’s not for me. Right now, for me “American gods” is carrying the subscription. Please don’t cancel it. And I’d like to see more shows like it.
Vanna's Friend - Outlander
Best series I have EVER watched. The reality, creativity and emotional and physical chemistry between two actors and the supporting actors is unlike anything I’ve ever seen! The thought to detail and the respectful way each incidence is brought forth. The historical realness of what was going on in those years and correctness is amazing, from the clothing to the tools and transportation of the times! But the love story and the strength of two people that time cannot weaken and what they go through to be together…what it stirs within you cannot be matched! I hope this series continues to go on for years to come!! Diana Gabaldon is a genius and the production of her books to small screen is the best! Let’s see it through to her book 10 and any side books she may have to go with it! Everyone I talk to is watching Outlander and can’t get enough of it! They are willing to go long periods until the creation of the next season! To end it before book 10 is finished would be a travesty! We all want as much Jamie and Claire and their story as we can get!!
Mzjonee - Blinded by Blindspotting
I honestly didn’t watch the original movie but I saw the trailer for the show and it really looked interesting! I enjoyed the show very much and the story line too. I will definitely go and watch the movie or prequel to see Miles and Collin’s story as well but I have to say Ashley’s story was very relatable to women and especially single mother’s everywhere. Trish’s character was an added bonus and a true joy, alongside her mom, Janell and Mama Nancy as well. Supporting characters make the show & although Earl was a little odd to be in the mix, it helped to have that older brother/ father figure there for Shawn. I was blinded in a good way and I enjoyed the interpretive dancing that brought out the feels within the story. I’m praying for a second season and continuation to the story. Maybe Miles can get let out early for good behavior? I hope so! Awesome show👏🏽👏🏽👏🏽⭐️⭐️⭐️⭐️⭐️
Sgilesxx - Definitely have some issues to work out
I hold large, multi billion dollar companies to very high standards and this app really misses the mark. The actual content is great, I’ve had plenty of hours of entertainment. Its always on in the background when I do just about anything. With that being said, I really wish it would offer split screen. Since iOS14 came out, almost all of my video apps will go to the corner or run in the background while I use my phone. This app doesnt and its sooo annoying. Currently, the Seduction series is airing and Im super anxious! its amazing! but i have no way of knowing when ill be able to see the newest episode. there’s absolutely no information on any of the movies or shows. It’s annoying i cant take care of anything regarding my acct in the app, it opens Safari which is annoying. just a ton of little inconveniences makes it less than stellar and in my opinion, with all of the competitors, it should really be doing more. It needs a new UI, I want specific dates when things are coming, etc. All in all, its fine and definitely worth the money if you get your membership on a discount.
Ajay1760 - App is terrible ( not a content review)
I don’t understand how this late in the game STARZ has such a terrible app. The interface isn’t good but the part that is most frustrating to me is that it’s nearly impossible to fast forward or rewind a show/movie. Dragging the bar at the bottom does not work to rewind/fast-forward, it just freezes the video then you have to hit pause then hit play for it to jump back to where you started from. I’ve had to use the 10-second jump feature to fast forward or rewind large parts of a video. And the best part is, when hitting the 10-second jump repeatedly, instead of rewinding/fast-forwarding 10-seconds, it only goes 6-seconds.
I’m not paying for a streaming app where the basic features don’t work. The ability to rewind/fast-forward is something I’ve always taken for granted because no other streaming service has a problem with this, it’s such a basic functionality. I just paid for the first month after a free trial, but this is not worth it and I’ll be cancelling. There’s way too many other options with good content out there to pay for an app that has a lazy, outdated interface and lacks basic functionality.
Ewok99 - Content okay, but….
I’m okay with the content. Not the best, not the worst. The app has a few major quirks as many have pointed out. I can deal with all that.
The one major quirk that makes me want to delete this app is one I’ve not seen on other movie/tv apps but which vexes me constantly with the Starz app — deleting movies in my downloads before I have a chance to watch them.
I have dodgy internet at home so I do most of my downloading at bars or work. I download content to watch at home. Other movie apps, no problem.
On the Starz app, I might get to see one movie, but when I go back later to watch another one, all the movies I’ve downloaded are gone — download section is empty.
This isn’t a week or a month after downloading, this can happen a day or two after downloading, sometimes in the time between me downloading at work or a bar and me getting home.
It’s made it where I do not trust this app any longer because this bug is really the only consistent feature of the app. It’s frustrating to the point where I just want to chuck the app since I can’t trust it not to delete my downloads before I even get home.
Much potential and usability ruined by this one glitch. Fix this one major bug, or tell me how to fix it on my end (iPad Pro, no problem like this on any other movie apps), and I’ll sing praises to the folks at Starz, content notwithstanding, because at least at that point that app would be working.
HatoriLane - I RECOMMEND STARZ ALL THE TIME TO FRIENDS
My son first told me I should get STARZ subscription when he introduced me to Black Sails!
I fell in love with The White Queen, The White Princess & The Spanish Princess! BUT WAIT...I have to tell you about my FAVORITE SHOW OF ALL TIME! OUTLANDER!!!
I’ve got sooooo many woman to get their STARZ subscription because of my recommendations!
I got my mom to watch Outlander with me when I was watching Seasons 1-3 for my 3rd time (back then) so we could watch Season 4 in sequence together for the 1st time!
She laughed at me when I cried because I had seen it 3 times already but between sobs, I said “but he’s such a good man!”
So frickin’ romantic!
We binged watch like mad! She said she couldn’t sleep because of each episode’s cliff hanger!
After the finale of season 4 she was so bummed she had to wait for season 5 but then she got a mischievous smile on her face and said, “Let’s watch from the beginning again!”
Then she said like a kid in a candy store, “AND we’ll HAVE TO
WATCH FROM THE BEGINNING when the new season premiere’s!”
She passed away before season 5 was released and I held off watching it for a bit but then I started watching season’s 1 thru 4 then made it to the end of 5.
In my mind, I can see my mom in her chair & hear her laughing at/with me! Waiting for season 6!
VIPER31415 - Does not allow the use of stars app
The description says that we can use the starz app but after signing up to the starz monthly app and tried to sign into the starz app I get a log in error. I have tried on all my devices iPad Pro, iPhone 7, apple tc 4K, Samsung 4K tv and non apple devices. I am locked to ONLY using the tv app (to watch starz content via the starz Apple TV channel).
I contacted starz and they said apple needs to release our credentials to them because as of now starz cannot see a subscription when signed up via the Apple TV channel.
I also contacted apple and after an hour of chatting they finally told me that starz monthly subscription is ONLY allowed for use with the tv app via apple devices or smart TVs with the tv app and NOT the starz app. I told the rep that the current description is misleading and should be revised to let us know that we CANNOT use the starz app with this subscription and we CANNOT use the starz monthly app with our current tv provider unless that’s still in the works and will be available soon and is so please let us know in the app description as well.
WontLetYouCommentDue2Pathetic - I’m in LOVE
I’m so used to movie company’s that selfishly give you pricey ultimatums and quick to cut you off but with Starz I feel like family that is willing to work with my circumstances. I kept debating on if I should stay through the free trial even though I’m broke. I LOVE it and am dying to watch Psycho 1 3 and 4 because 2 was strangely HILARIOUS to me. Trying to be responsible I was going to resubscribe later. They are THE BEST in business with no low budget movies and have great ways to make you want to stay. After this new plan offer they gave me IM DEFINITELY sticking with this company! Though they kissed my a for me to stay I will be kissing theirs for life lol. The great movies are worth it! I love you STARZ!!! Thanks for being a great budget company while still having the best of them all. I recommend to EVERYONE WHO WANTS A GREAT VARIETY OF MOVIES AND A GOOD COMPANY THAT MAKES MONEY AND TREATS THEIR CUSTOMERS WELL. Xoxoxo
EcGwyn - Terribly glitchy app
Love STARZ content but the app is the worst I’ve experienced for any streaming service, paid or not.
-Sometimes buffering takes place mid-episode and takes several seconds despite having very high-speed internet.
-Sound goes out periodically then resumes later in the episode, sometimes multiple times (sometimes for a second or two a time, sometimes for several minutes). I’ve been using the app for 3 days and it’s happened at least 3 times on different episodes.
-Often an episode won’t play when highlighted from the series page, and the entire app freezes up. I have to exit and reopen the app then re-navigate, going to series, show, then selecting the episode from the relevant season and click through that way to “wake it up” instead of just selecting the most recently watched episode as soon as I open the app and resuming where I left off.
-Sometimes when resuming an episode, it spins the timer wheel indefinitely no matter what or how many times I try (even restarting Apple TV) until I first select and play a different episode before returning to the one I actually wanted to watch. Again, having to find a way to “wake it up” from a freeze.
Can’t believe there are this many issues with a paid premium channel app, it’s barely worth it to watch the content jumping through so many hoops to do so, and it certainly doesn’t encourage me to continue a subscription beyond the trial.
Spatrickmartin - Possibly the easiest movie app ever made
STARZ app is awesome in so many aspects. It has TONS of great movies and a nice selection of very well done and unique series such as Attila and The White Queen. It's also the easiest to navigate by far of almost every app on my phone I use to view movies on. They have quite the selection for the money and it's something I don't see ever canceling unless things go downhill but I've had this subscription a good couple of years now or near enough. I can't recommend how good it is with something for everyone, including the children. With this price point I often wondered why I ever bothered with some of my other subscriptions but they all seem to have something to offer that's unique but if I could only have my pick of two or three, STARZ would definitely be in my top 3.
GypsyLove13 - Fickle and Frustrating!
I’m writing this review because not only am I frustrated and aggravated, I don’t know why this is happening and it’s been an issue for at least two years.
I pay for STARZ through my Spectrum cable package. I also own an Apple TV, which is how I stream 98% of my content. I purchased my first Apple TV in 2018, and I downloaded multiple premium cable apps, including STARZ, to watch on demand. At the time, STARZ was only one app I couldn’t access with my Spectrum account.
I let it go.
I purchased another Apple TV for a bedroom last week. I set it up, as I did in 2018, downloading multiple premium cable apps to use when I want to. I downloaded STARZ again, thinking it would maybe work. It did. Okay, great! I go back to the original Apple TV I bought in 2018 and tried to sign in with the exact credentials I used to sign in to my new device.
Again, I’m being told I can’t access STARZ with my Spectrum cable.
So, what gives?
I have two identical Apple TVs, both with the same amount of memory and up to date as of February 2021, and only the newer of the two devices plays STARZ on demand. (Both STARZ apps, are up to date, too.) I pay hundreds of dollars per month for my cable, and one of the newer perks is on demand service. It’s frustrating me to no end I can now access STARZ on demand, from one device, but not the other.
It seems like there’s a massive misconnect between Spectrum and STARZ. Fix it.
RBragantini - Enjoying the content, but removing ads for episodes (at least beyond the pilot) would be nice
Update: it seems like what I thought was another episode playing was actually a 30 second ad. It was difficult for me to tell the difference between the ad and a recap, so I thought the episodes were mixed up.
Original review: I’ve liked the stability of the app so far, but it seems like some episodes are mixed up. For example, episode 2 of The White Princess, “Hearts and Minds,” is actually missing. When I’ve tried to play the episode in the app, an episode from “The Spanish Princess” plays instead. I’ve tried this across devices, so it seems like a problem with the app itself, and not my access to it. It’s not a huge deal, but it did make me log off Starz and onto another streaming service to watch something else during my downtime.
Kajanmomma - Watching all the time!!!
During this time of quarantine, I don’t have much to do. I try to get out as little as possible. But, my daughter-in-law told me about Outlanders and said I’d look in to it. Well, I can’t say how many times I’ve watched and rewatched the whole 5 seasons. This show is absolutely fabulous. The actors have a chemistry that makes their characters seem like they are the true people and you can develop such a connection with them that your emotions get wrapped up in their lives. I cry when their sad or going through something bad or good, as though they were real. And, their love seems so genuine that you cannot believe that they are not a couple off screen. Thanks for such a wonderful series. Can’t wait until season 6 airs and hope that they never stop filming the Outlanders.
WhyIsANickNameNecessary - Black Sails
I subscribed to STARZ to watch Black Sails after catching the first few episodes on Netflix overseas and got hooked. I loved this show. I love pirates and Treasure Island was one of my favorite books as a young boy. I was a bit disappointed this show only has 4 seasons, but it ended well. Definitely not Disney pirates. I plan to keep the app to evaluate for a bit. I have heard good things about some of the other series. I hope I find more shows as binge-worthy. The app itself works very well and I rarely had issues except with occasionally losing my place when moving devices, but this is a minor grievance and it worked well enough most of the time. I will continue to subscribe at least a few more months if I find some other series on here that I like.
10thDoc.Who - App is fine I guess... service sucked though
Lately I’ve been having an issue with watching certain movies on the app. The following message that ‘this title is not provided by your provider’ appears. Even though I have a cable subscription to not only STARZ but it’s subsidiary channels (i.e. Encore). While I understand that most people choose to pay for individual services via the app; decidedly if I paid $4.99 a month for the streaming service and such I’d more than likely be allowed access to all the titles I wished to watch. But I have a so called ‘grandfathered package’ with my cable company which allows me access to basically ALL the so called premium channels for a significant discount.
My overall point being is that if you’re going provide a service to one customer and not the other over the difference of ‘service provider ‘ or whatever at least have the decency to have an app that wouldn’t bother to show me something I could not watch.
MonkeyBlue69 - Terrible App For IPhone
I have been using the STARZ app for iPhone and it CONSTANTLY at least 90% of the time, when I select something to watch, after the previews, there is NO sound for the movie. Just silence. I have to close out, reboot several times before sound starts playing for the movie. Tonight I haven’t been able to get a single movie to play with sound. Previews and their ads, plays no problem can hear everything, the moment the movie plays.... zero sound.
What is the point of paying for this monthly if I can’t watch anything I am paying for! 40mins of my night wasted trying to play something on this app. Very disappointed and if not fixed will be canceling. If you watch primarily on iPhone and iPad like I do, be expected for constant aggravation in trying to get anything to play correctly. How they have so many good reviews is beyond me. HBO Max came out and it’s all messed up but at least everything I select to watch plays. Maybe I will just stick with them moving forward.
Nashville jules - The constant ads are maddening
They have 2-3 standout series right now, but when you’re binging a show, they have a forced ad for their other content that u can’t fast forward through. They’re the same 3 ads, they’re all for shows and movies that are 10-15 yrs old. Anytime u watch a bts extra feature that’s 4 mins long, you have to watch a forced ad for the first minute. Let ME search your app and find your content instead of shoving it down my throat. Even though I love power and outlander the ads are almost more than I can take. None of my other subscription services inflict these in this way, in this quantity. The 60 second one that’s playing right now has graphic horror movies featured and I dont watch that kind of content bc it scares me. So bc I can’t ff I have to avert my eyes from my own tv for the 30 seconds that it’s playing. When I’m forced to have it on my screen before every episode that plays almost??? It’s too much. If they don’t stop soon, I’ll be cancelling my service.
A78blonde - My Playlist
The app version of STARZ for iPad is great, I love the variety & extensive list of great & popular movies.
I have a HUGE continuous issue with my playlist that has been present ever since I started my subscription many months ago! I will spend 1hour+ looking thru all the different genre of movies & shows and add a ton to my playlist/watchlist and then, POOF! THERE ALL GONE!! It is EXTREMELY FRUSTRATING to say the least! Please fix the bug, it has happened for the at least 10th time now and I feel as if I’m going to rip my hair out! Also, some titles take a 10second “thinking” time when I click it to add to my playlist, while others I click the add + symbol and it’s immediate. I have the highest internet speed/connection our internet provider offers so it’s not anything to do with that. Thanks :)
Huhuhll - LEGAL SCAM DONT FALL FOR IT
I was on my 3rd day of my (7 day day FREE trial) as with any subscription even if you get a free trial you have to CANCEL it before the trial ends so you don’t get charged. THIS APP makes it ALMOST impossible to UNSUBSCRIBE. The Number on the website is an ACTUAL scam that doesn’t work. I’m on IPHONE and the robot/instructions tell you to go to SETTINGS/ITUNES/APPLE ID/ SUB.. ETC the app doesn’t show up there not just for me FOR EVERYONE. you have to go to where ever you Subscribed from ( which for one is DUMB but obviously it’s to make it harder FOR ANYONE TO CANCEL) I figured it out because I’m 18 years old and I have my ways with technology but I’m sure even the younger people would have trouble canceling. AS FOR older people never in ONE HUNDRED YEARS would they find a way to cancel. The APP charges you $8 and then when you finally see it in your bank account you’re able to unsubscribe. A LEGAL SCAM is what this is. YOU SHOULD ALL BE ASHAMED OF THIS COMPANY. ( ALSO don’t get fooled by the TEXT colors when trying to cancel they also use that to fool you.
Dramadonthurt - Great Service, Some Terrible App Functionality
I’ve really been enjoying my STARZ subscription. The content and selection are great. Playback and menus all function well!
However, I take issue with a few things:
The Autoplay feature: When movies end this NEEDS to be optional. I cannot figure out how to turn this off. I understand auto-playing the next episode of a show immediately after one ends, but a movie? Why would I want some random unrelated content to start on it’s own? Not only do I like to choose what I watch next myself, but sometimes (shocker) I also like to watch the credits. (A lot of people worked hard to get their names up there and I have respect for that.) 15 seconds is not always enough time to get to the remote to cancel the autoplay.
Continue Watching feed: This always seems to include movies that I’ve already finished, even if I do manage to watch to the very end of the credits. It also invites me to continue watching the shows and movies that started up of their own accord when I did not cancel the autoplay fast enough. I have no intention of ever watching some of those titles, so their presence in my queue just gums the works and makes it harder to find the content I AM trying to resume. I would love to be able to hide these from the feed.
From the Pen of the Archer - Outlander on film
Beautifully done! I’m amazed how so many of the original story lines have been twisted around to fit the screen. I am pleased with the selection of the characters in the story. In my imagination I pictured the characters a little different but as the story continues I can’t imagine anyone else having the ability to portray Jamie and Claire as does Catriona and Sam! Very pleased to be watching this series and Bravo to Diana Gabaldon because although I’ve always been entranced by the the stories of the Highlanders, ( from Karen Marie Moning too), I never knew the history of the Scotts and the history that followed the battle of Culloden. The service of indentured soldiers and bondsmen were a mystery to me. I have a greater appreciation of History as the story unfolds. Thank you STARZ!
Wobbleluvr - Welp
Good content. Lots to see. Frustrations: constant buffering when connected to chromecast, which is how I primarily use the app. Now, as of today I no longer have the cast button on the lower portion of my screen. It does show up when I play a video, but it tells me that I’m not connected to my local area network, which i am. I’ve even looked at iOS settings for the app and found out that i don’t have the option to allow my local area connection?! I use my chromecast for all of my streaming apps when I’m home and all work. I’ve even reinstalled the app in my phone 2xs and still nothing. Update: got an email back: Our developers are currently working hard to tackle this issue. Unfortunately, we are expecting this to be resolved shortly, however, we cannot provide an exact ETA for this resolution. We have attached your case to the larger issue and are closing this ticket. However, when the problem is resolved, we will reach out to you and let you know.
BeccaRabbit42 - Unimpressed so far
The free trial just ended and I’m hoping maybe now that they’re getting money out of me it will work better. I only downloaded the app because it was either that or spend over $100 to purchase the box set of the show I want to watch.
When the app opens it sometimes takes a minute or two to go to the home screen. Half the time it crashes before it even gets to that point. Most of the time that it doesn’t crash it just sits on the home screen, frozen. I’ve let it sit for a few minutes and come back and it still won’t let me navigate to the show I want to watch. It doesn’t seem to make a difference if I’m using WiFi or not. I also have the issue that someone else mentioned; any time you leave the app for more than a few seconds it restarts itself and you have to go through the whole process again.
The few times it does let me navigate it’s a pain to get to the show. It would make more sense to have your playlist accessible from the home screen. There is a “continue watching” section on the home screen, but so far every time I’ve tried using it it starts playing an episode I’ve already watched, making it fairly useless.
Currently attempting the download to play feature while connected to reliable WiFi. So far seems to be working, although it’s going about as fast as a herd of turtles stampeding through peanut butter.
Apo11os - Log in with TV provider
At 8:15 this morning I downloaded the Starz App for the umpteenth time hoping the issue with the App not functioning properly would be repaired. I began signing in at 8:15. At 8:22 after going through the various steps I was finally signed in. Seven minutes? Can you imagine if it took 7 minutes to sign into every app? But that’s how it has been on my iPad Pro since October 2018. Once signed in I was able to watch about 50 seconds of programing before the App took me back to the sign in process to start all over again. Since Adobe became involved in this process signing into the App with your TV provider has become impossible. If Starz doesn’t want me to use my TV provider to utilize the App remove the option. This is beyond frustrating. I used to love this App but it is worthless now.
Seguraandres73 - Unable to connect with tv provider
I think this app is an honest joke. Why can’t I use my tv provider from the official app but can use though official the website on safari. Even that has it flaws can’t even connect my own email to create an account since it says it has password. Which I never created please fix that. This app need to more fixed beforehand. I guess I’ll just be scribed from a provider since that only this thing will not work. By the way you competition has was better tactic on this you should take some notes on HBO max works with provider. This app need to catch up and this need to happen sooner than later. So you guys wanna be premium subscription service then get level of working that worth the investment. Till then I’ll leave this horrible comment. Till this get fixed. So sad how this app is such downgrade for the amazing quality of content you guys offer. Utter disappointment honestly.
Raesunshine321 - Low rating is for the platform only, the content is great
The app has so many issues it makes it too frustrating to watch. It constantly freezes and often won’t save where you are in the movie/show. It automatically starts another movie when the last ends and I am not sure what their formula is for the movie they chose to start but it’s nothing I would want to see. The title of the movie isn’t listed anywhere when you are watching the film so even if a movie starts that you end up liking, there is no way to know what movie it is. This is just the start of the issues with the platform itself and I have used my phone, an ipad and a Firestick...
All of this said they have a lot of really good movies and a few excellent shows. But I get so annoyed most of the time that I give up. I suggested it to 2 other people because of the content but they gave up too because good movies don’t really matter if you can’t actually watch them.
Out8bux - Not so easy to cancel
The app worked fine but when it came time to cancel, it became a nightmare. The app didn’t show up in iTunes as a subscription, so couldn’t cancel the way their instructions said to. Tried to login on the website, but on the iPad, the site forces you to open the app. The app says cancel on iTunes or on website. This was a maddening circle until I was finally able to login to the site via a computer. When I clicked the link to cancel, it kept prompting me to keep trying the service and cancel the cancellation, which, I believe, is purposely worded to confuse someone into canceling the cancellation rather than canceling the service. Tried to cancel before the free trial expired but since it wasn’t on my list of subscriptions in iTunes, thought I wouldn’t be billed. Don’t be fooled like I was. If you want to cancel, make sure you find the right link on the website, don’t assume you won’t be billed just cause the app doesn’t appear in iTunes.
Momma flaten - Made me happy
I was watching Outlander on my iPad. Suddenly I started getting a pop up saying playback error. I’d hit OK and it took me back to the episode selection where I’d hit resume and continue watching. It did it a dozen times in the course of one episode. DISH tech support can’t figure it out. I deleted the app and the iPad itself, then restarted everything. That was the last best idea I was given. I was getting frustrated! Finally got the idea to look for a STARZ app. It’s been smooth sailing ever since I started using the app instead of DISH Anywhere. Your app is easier to navigate and has better picture quality too. If you’ve seen Outlander, you’ll know how happy I was to continue half way thru season 3. ⭐️⭐️⭐️⭐️⭐️
Ticked off confused costomer - I still get charged with "free" subscription even tho I quit
On a whim I signed up for a free trial to watch only 2 movies and be done with it. Empahsis on FREE TRIAL. The app itself was bad because it never worked properly but again, I needed to watch 2 things on a whim and be done with it. For free. After I was done, ended my free trial, and deleted the apps, I was still charged by STARZ, now monthly. Going on their website on my ipad, iphone, and laptop and following their instructing on how to deleted my suppose free trial, but because it was a free trial NONE of my devices seem to recognise the subscription and I cannot delete anything, file a report on apple, or even get decent help and explanation on why I supposedly now have a monthly paid subscription AND while the "cancel subscription" button is mysteriously gone from all three of my devices on my account. I want help and I don't want to pay for STARZ anymore when it was never meant to be my intention to be a subscribed member.
RPCVBG - App won’t accept sign-in
I just signed up for the 6-month lower cost subscription, but the app wouldn’t accept my brand spanking new, newly created login credentials. Message was “error login” I opened safari and signed on and could start to watch Men In Kilts there, but after stepping away from my iPad for a few minutes, I couldn’t get it to play again. It would only give a pop-up window that said I could watch it on the app. When I Xed out of the window, it would no longer play on Safari. Each time I hit play, it says I can download the app. I deleted and re-downloaded the app - same error login. So, since I don’t have cable, I just subscribed to a service that apparently isn’t available to watch on Safari, but doesn’t make an app that works well enough to accept my new subscription. Kind of defeats the purpose of buying your subscription. Rather disappointing as I’ll now have to cancel.
감사합니다아~~~ - Unknown error... after taking my credit card info
Not sure what’s going on but I can tell you it’s super shady. I downloaded the app, opened it, and went through all the normal processes to set up my login info. I even finished putting in my credit card information, which it happily accepted, error message free.
When I got through all that and went to actually USE the access I had just purchased, it all of a sudden tells me there’s an “unknown error” with the app. I thought ok, perhaps the app glitched. I went on their website. Also an error message. How convenient that there is an “Unknown error” right after it takes me credit card information.
I even deleted the app and re-downloaded it to no avail. I suppose this will either end with Starz fixing whatever the “unknown error” is or I’ll have to report a fraudulent charge to my credit card company. Yeesh. What a mess.
NanaCSP - Review
This is my third time to watch. And in about a month, …….I’ll do it all again!!! I feel each character has been beautifully chosen, perfect in their roles.
I have always been proud of my Scottish heritage, but the show has given me a new appreciation of her history and natural beauty. You’ve put Scotland on the top of my “to go” list.
I do have one small thing that is bothersome to me however (probably just my OCD😊). I wish Briana had blue-eyes like her parents, not brown-eyed like Frank. Regardless, she is a beautiful girl who does a wonderful job.
I now, I am anxiously awaiting next season.
It proves we are never too old for a good love story; and Outlander is certainly that! Thank you.
?!?!?!?@&&$@$ - App needs work
As far as content, Starz is great which is why they got 2 stars. The app is lacking on the technical aspect. It has a lot of bugs that make it randomly crash. One minute you’re enjoying your show and then it freezes and goes to a black screen. This happens often. Next, playback is horrible, meaning that the show never starts where you left off. Be ready to search where you left off often. Picture in Picture works great but not nice you try to go back to the show, it’ll close and you have to reopen what you were watching. The phone app and TV app do not sync, so again you’ll be searching where you left off. And you’re forced to watch previews of upcoming shows. For the price of the app, it shouldn’t be this bad nor should I have to watch ads on what you think is hot at the moment.
Desgazon - App Never Works Properly
I have an iPhone and I recently became a subscriber to STARZ and everything seem to be working just fine. When it was time to renew my subscription and I paid it, then I was not able to watch any movies at all. I am not very happy that my money was taken and I cannot even watch anything. I was on the phone for almost 40 minutes trying to speak to a customer service representative and this issue still has not been rectified. “Power”has to be the number one show watched right now and I cannot even watch it, I wonder how much money the actors/producers are losing by people not being able to watch through the app. If this is able to be fixed soon I may renew my subscription for November if not I guess I will not be watching it anymore, because I do not have time to go through this every single time when I can watch another app that will give me the service that I deserve.
The covs - Pin entry doesn’t work
I had this issue on another phone and tried deleting the app and reinstalling. Now, I got a new phone and have the same problem. We have enabled a pin for content over a certain rating. I cannot watch or download content if it requires the pin in the app. I can watch things that require the app fine via a browser or our Apple TV. So, it isn’t an issue with the pin itself. However, in the app, when it requests the pin, I enter it (as I would on the Apple TV or browser). No numbers appear as I’m entering them. It moves the cursor to the next box as though it knows I’ve entered the number, but I don’t actually see the number I’ve entered in the box. Once I’ve entered the four numbers (hypothetically since I can’t see them…but it exits the last box), I hit submit. No error, but nothing happens. I don’t know how to get past it which renders the app unusable.
ExBritinUSA - The very Best adaptation of the series of books
I've read and reread Diana Gabaldon's Outlander series of books since they were first published in the early 90's.
Initially I was curious as to how close the STARZ series would come to them. While the books hold more detail, this series is EXCELLENT! The selection of the cast, the work of the crew, the writing of the scripts and the direction is superior. I also enjoy the discussions at the end if each episode.
I continue to reread the books and rewatch the previous seasons before each season and I am never disappointed.
I'm not a purist, in that every utterance in the book is captured on screen - that’s impossible. So thank you for such brilliant interpretation and entertainment.
AmandaDee86 - App is terrible for steaming (not content review)
This app is not very functional with streaming and navigating compared to other apps like it. The design of Starz streaming service is far behind other streaming services on the market.
Most streaming services will allow the user to pick up where you leave off. If I watch part of a movie and want to come back to finish watching it tomorrow, I have to manually navigate to the movie and find the location I left off. I enjoy a particular series, but I have to remember what season I’m on and manually navigate to the episode. Watching multiple episodes of the same series requires the user to manually select to watch the next, rather than auto-playing like most streaming services, with no option to skip recaps or opening credits. Navigation is hugely inconvenient especially when casting to a Smart TV.
Spartacus, the True Leader - Spartacus-Blood & Sand
Third time I've watched this show, but still missing a lot of episodes, thru my own fault!!! I absolutely LOVE these types of shows. When Kirk Douglas acted in the role, he did not know our History, very well!!! It was like I lost interest in watching more of bad rotten like sequels!!!
Andy was wonderful as Spartacus, and it was so sad to see him and assume that he was in a dangerous fight of his own personal life. I'm sure all the other fans felt and still feel the sorrow of his demise!!!
Thank you for reading my feelings in this first Spartacus and assume that he was coming back at the beginning of this great movie!!!
I'm not sure of the new Spartacus, and how he will fill wonderful,l Andy's shoes or make that sandals. Well, that's about all I can say on this movie and the new actor that has taken Andy's place.
Thank you for your attention on reading this and of Andy taking care of his failing, and keep this program going on. Thanks again, Nick Donvito, a true FAN!!!😎😎😎😇😇😇🚔🚔🚔🚓🚓🚓👮👮👮!!! I hope al the sequels do very well also!!!
Good night (or morning) and I'm so glad to see so many other fans!!!
Pisces0828 - Buffers too much
My main grip with this app is navigating - when I go to the Resume Menu for instance and I want to watch Outlander Blade may cover a quarter of the Outlander box when I click on Outlander I get Blade also there are no pictures of the show in the boxes so I go to the Series Menu where there are also no pictures but no double boxes. The app buffers a lot. - I always have my phone or iPad at my side to pass the time when I start the app when I go to a movie when I start a movie because anytime you go to another it buffers.I have three other streaming services they do buffer when you first go into it but it’s for two or seconds this app can really stand some improvements - I don’t plan on keeping it for a long period of time
KingPenn13 - Frustrating
The content is fine, the functionality is not. The app doesn’t work a lot of the time. It freezes up on the main menu as soon as I open it. If I’m downloading something, it locks up. Sometimes, if I pause what I’m watching, or have to close the app to do something else, the show or movie I was watching will reset back to the beginning, and when I try to set it back to where I left off, it will automatically reset to the start. It does this two or three times before finally playing where I move it back to where it is supposed to be. These problems are on my iPhone X. It works fine on my Roku boxes, and one of my Samsung TVs. But another one of my Samsung TVs, it lags pretty bad and won’t even play most of the time. And WiFi signal is not an issue.
Most Satisfied Sue - Outlander Season Three
I just rewatched the first four episodes of season three. The writers are to be applauded; you had a difficult task capturing all of the most heart-wrenching and important parts of Diana’s outstanding novels. To all of the actors, BRAVO! I sat mesmerized and almost in tears at the end of each episode. You have truly done an amazing job bringing this story to the screen. to all of the crew, directors, and everyone involved in the making of this most excellent production, my utmost gratitude. You have given the Outlander fans quite a treat. and hopefully, new viewers will delight in this story as well. Forge on in the making of upcoming episodes and know that you are all truly appreciated! Sue Schelvan, Huntington Beach, Ca.
S537rhdgk - Beware. These people are crooks
They received cancellation (through Apple) of my services well within the service month. On the date the services were set to “expire”, they took the next months payment out of my account. Services were cancelled and money for the month was taken as well. After waiting on hold for 55 minutes to speak with a representative yesterday, I was told that I would be given a refund. Today I received an email blaming me and the bank. According to STARZ, you must cancel the service with them and notify the bank not to make the payment. Really STARZ? Does that seem reasonable or logical?! So pay 25-35 dollars for the bank to stop payment on a bonafide cancelled service?! Really?! I don’t even want them on my regular cable plan anymore because of this. I ONLY got the app to finish the season of Power. So you got double for that month. And you greedily take more?!
Lisa Renfro - Fan of the Outlander Series
I have read all the Outlander books as they were written. I was so excited when they made the series. I read them when first published, so I got new copies and read them again to catch up on what happens when. The series is very close to the books. I could not wait to see Fergus and Ian grown up. I told my sister and daughter in law what a good series it was and we have been watching together. I can hardly wait for each week to pass to watch it play out. Such a wonderful blend of history, romance, drama and science fiction. I keep wishing there would be a book 9. Thanks for doing such a wonderful job being true to these iconic characters.
$ugar$hane89 - App Functionality Needs Some Work
The app is a good touch to start, but they need to do some more work on the app as it messes up a bit on my TV. Every time I pause a show it has issues playing again and when I try to rewind or fast forward it freezes up and I have to exit the show and then play it again. There should also be better HD support for those using 4K/HDR supported TV’s which would probably get more people to pay for the app exclusively since there would be a major advantage over what the cable version of the networks channel actually offers since they can’t provide such a resolution like streaming tech can. Otherwise everything else is good and I would give this app a solid 5 stars once the above listed items are addressed.
Kevin.Watts - Constantly being logged out...
The app seems to have updates often but I still consistently run into the logged out issue which is quite annoying. If I minimize (using my ipad) the app or do not use the app for more than an hour I get logged out or run into an error message. Thank goodness I have cellular on my ipad because when logging back in if I am on wifi, Adobe will not recognize the server and will not allow me to log in. Using adobe to log in is weird enough, It is repetitive and extremely annoying. Luckily my iCloud Keychain works after I type in my email address but after I’m done with American Gods i’ll be more than happy to delete this app because of too many issues. I also linked it to my AppleTv account but when it switches over, the same issue occurs...buckets of fun.
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