Amazon A to Z App Reviews

Packer. As I get better familiarizing myself with this app, it’s becoming clearer, faster and easier to get answers to specific concerns. I like it so far. I believe it will get better as I toggle through seeking answers to each immediate concerns. I’m on my way learning and achieving, especially at hurrying moments, when waiting for a person to person conversation, is longer than anticipated. Thank you Joy.

Great Idea, can sometimes glitch.. If you’re a new hire and just got this app, please, screenshot any time off requests once they’re approved. Me and a bunch of my coworkers have ran into a periodic glitch where if you take Voluntary Off Time, the app will not save it to your schedule. This can also happen with Personal Time Off. Other than this scheduling glitch, it’s a great app. HR feedback and help varies from site to site.

Excellent tool for the employee. It is super easy to use, useful, you find out all the news and you are always aware of your available hours and schedule. You can also access the Benefits page and the best thing is you can still request the licenses through the same app and you don't have to visit the HR office. I love it!!!🤩.

Communication is Horrible only downfall. Same, my situation was similar due to my spouse and our new born baby now 2(months) being affected by covid 19. When I got emails about my absence I replied to a message that said please respond then got a another email the next day saying replies aren’t available but there is literally no one to talk to, like ever. Even with the 1800 number the associates either hang up or just don’t know how to help... I’ll give the job, flexibility and benefits 100% but trying to implement these tools is it basically being non existent. Which basically makes it a regular job in America.

Scrolling madness. It would be great is we could click the date on the calendar and see our schedule and not have to scroll down to see the hours we work. MET added. Click each date and scroll down to see if that’s the day time was added. Scroll up and click another date. Scroll down and check time. Scroll up and ….you get the idea. Or add a different color on the calendar for days/times outside our normal shift. Please. :-)

Flex associate VTO issue. I am a flex associate and get VTO offers through the app but every time I claim VTO it only covers the first shift so I have to either create a case or go to Hr and sometimes I have to do both because they will remove the points I got or sometimes they would add the VTO to the other shifts but if they just removed the point, after a day or two it would come right back. It such a headache having to create cases for every time I accept VTO. In this year they updated the Flex policy to include VTO as approved time off. So by the app not covering all of my shifts with the VTO, I wouldn’t meet my weekly requirements and would get a point.

IOS UPDATE hard to navigate. Working on TOM this was the best thing since sliced bread. Being able to be at an outdoor break room and clock in/out for lunch was the best and supporting at a different location without having to wait to talk to HR because your badge won’t recognize you work there not a problem clock in with your phone. Not anymore this geo fencing is set to the smallest location I can’t even be on the other side of the building and use it, let alone out outside TOM break areas, plus all these different screens makes it so hard to navigate to what I want to do. The main point of this was so AAs can have easy access to view their schedules but now i can barely even find it behind all these pages. The tab that is labeled “schedule” brings me to my time off options and trying to find the Hr support or even the ERC number is so confusing. This new update turned a simple app it to something so complicated

Terrible Update this app has become.... Most functions are missing at Home page such as Request Time Off, PTO and more. It won’t show me any of my schedules when I press the big blue button. HR Chat redirects me to use the A to Z app in order to request time off!! What? Management and engineers needs to know about this before lots of innocent associates begin getting reported for “not showing to work” or “not requesting time off”, only because this app will not let them to do so in any proper fashion!! Fix this app/and internal data systems!

Worst version of A to Z yet. I don’t like anything about this new look. Why would you take things (like pay, time, transfer opportunities, etc) from one page load, to two? We had a drop down menu before to go straight to that page. Now we have to go from the home screen, to the schedule page, and then to the next page. Why would would anyone make navigation WORSE? And NO ONE likes these video ads! This is an employee app. We use it to clock in and out for work, amongst other things. Why are we being advertised to like we are on social media or a shopping app? I’m already fully vaccinated, I don’t need to be hounded to death about it, thanks. I gave it some time before I decided to write a review, hoping it would grow on me. Nope. It has only frustrated me more. I’d give it zero stars if I could.

Several issues. The app lags when making the schedule- sometimes not adding in or adding additional time. It also gives out automatic points based on rules that can not be explained to a computer… for example- town hall meeting, everyone was dismissed a few mins early and told they would be clocked out on time- point. Lunch time asked to hang back and help? Point. Three minute mark over due to the long walk and crowded entry from parking lot- point. Now here’s where it gets real sticky- go to HR or call ERC- communication amongst people and system has been almost non existent.

This app needs a rebuild [UPDATED]. I just can’t seem to get this app or the A to Z website on mobile to work the way it was intended. I can only view my schedule and punches (I have to refresh page and make a selection in the millisecond the page loads, otherwise I can’t select anything). And I can only view VTO and VET, but I can’t select any and I can’t clock in or out. Whenever I try to make a selection, nothing happens. It’s like the buttons don’t link to anywhere. I have the latest app update and latest iOS version on my phone. I don’t get it. EDIT: If you’re having the same problem like I described, you need to disable any adblocker you are using. Seems to have fixed the issue for me.

Was working fine until recently. The App was working fine until like a couple days ago. Not sure what the issue is but show schedule button as well as clock punch button seem to stop working. Everything else works fine though. I even deleted and re-downloaded the app the issue still persists. This is very inconvenient for me because it is how I mainly clock in and check my schedule. If not for this it would be an easy 5 star.

Fails. Unable to correct punches, apply for vacation or personal time. Spent hours talking to HR and ERC to get the App to update and correct mistakes caused by the system being down or malfunctioning. Document all problems with screen shots and get case # and ticket # and ERC name. Ask for a verification email. Still waiting to receive requested email confirmations. Record everything in a special notebook.

8 in on hand half doesn’t another.. App is awesome very helpful. BUT!!!!!!!!! To be owned by the wealthiest man and the worlds largest company presale. Employees associate s should be able to speak to a person not a virtual chat bot to get individual help. Especially when many say they were fired because the chat reps forget sometimes or it doesn’t get threw. I almost lost my position because I follow direction when my wife had covid. Got a message saying I abandoned my last 3 shifts and was terminated. After going to The KWBI center, taking my paper work, they found my case. But person to person seems more respectful.

clumsy but works. Clumsy user interface but i can grab shifts no problem so im happy. Another one of those "apps" thats just a wrapper for webpages, so expect most tabs to have load times and wonky behavior from the back button. I dont like that you cant see previous shifts more than a few weeks back even tho you can see that part of the calendar, had to talk to HR to make sure my shifts were being counted. Im also bothered by this new trend of red notification dots that cant be disabled. With page loading and long animations, although it doesnt take forever to clear them it takes longer than it should, which is "no time at all". But im glad this app exists and that signing up for shifts is so easy. Makes the job worth.

Forced to watch corporate propaganda when trying to view pay information. Not at all loving how when I’m trying to access my pay information or punch in, the app randomly displays an internal advertisement that can’t be skipped or closed in any way for a solid fifteen seconds, and then has the temerity to ask me if it was relevant to me before ever so graciously permitting me to access the functionality I needed to use. No, it absolutely wasn’t relevant, and it never will be! Just another example of how much disrespect this soulless corporation has for the irreplaceable time of the people who work for it and provide the actual value that fuels the C-suite’s outrageous wealth. Remove this “feature” and maybe I’ll edit this review.

Can I make a suggestion. There are times in the app where it will time punch for you. Or I want to correct your time punch because you did not leave at your scheduled time for example, your scheduled from 3 AM until 8 AM but you ended up staying till nine because you were outside doing traffic for the last couple hours of what would normally be your shift. the app wants you to have punched out at 8 AM but you punched out at 9am. Your managers know you stayed until nine because you were outside. Amazons verify your missed punch when you punched out using the time clock and your punch is correct but yet it still wants you to edit it. The only buttons on the bottom are edit punch or confirm you should give us an option to delete that edit punch if we know our punch is correct

Used to work now...garbage. I don't know what happened, but this app used to work perfectly, now, I need to use my web browser because I can't even log in through the app. I can input my login, but when I select "login" it takes me to a new page (not even in the app) and has me input my password except that half my keyboard is missing. I can't rotate the screen and see it in landscape form and I can't login unless I want to change my password to characters purely on the left side of the keyboard and no characters past r, f & c. Whatever you did to "update" it, reverse it. I'm deleting the app until it actually works as intended.

On line Application as well as communicating with HR. For someone hasn’t been in the work field for a few years it was very difficult to get in the Az app I was told it was your system that was your managers at the Talbort address in Wichita Kansas said that they want to help us to do the A-to-Z as well as the KNet but when it came time they refuse their help letting us know that they were not HR nor were they IT and we just had to figure it out I ended up going to the unemployment office getting help from there to help with these online apps as well as the K net training apps. I feel all the online connection and only way to talk to HR or anyone like that would eliminate a lot of seniors that are in this technology world now trying to go to work

Love the new app. I am absolutely love this app. It helps in maintaining distance during these times and also prevents unnecessary crowding around the time clocks. The ONLY reason why I didn’t give it 5 stars is because of the Clock Punch feature. It tends to work sometimes and then it doesn’t work at all. Sometimes I click on it and then the punch window pops up but immediately disappears on its own. Please fix that feature and I’ll write another review to give it 5 stars.

About this app. There needs to be more features more options as an employee I’ve been struggling out here trying keep myself from being homeless, as a student I can’t focus on school the way I need to because I’m working a job that refuse to pay me the correct amount of money as an experienced warehouse worker I have more experience then my managers it’s highly disrespectful to put me in a setting making the same amount of money or less then individuals I younger then me also people I worked in a warehouse longer then. I been out with the flu, also have automobile issues and don’t have a way to commute to work everyday I need help from you all and better treatment then I have been receiving. I’m not making a million excuses I do my job to the best of my abilities each day I work, cost of living has increased and the pay I am receiving isn’t nearly what I should be paid doing 10 hours of labor a day with a bunch of lifting and knowledge. This app has to have more options then provided.

New UI could be much better. New UI is atrocious. Seems as there was effort to cut down on tabs one had to go through but instead of that happening it now opens a pop up - which usually has the same content and layout that was previously displayed on a readily accessible tab before the update. Font and tab sizes are almost halved in the Pay section making it incredibly difficult to read and is taken up by a useless graphic upon opening. Finally, UI isn’t optimized for all screen resolutions - especially in the now flushed out timecard tab.

The new update.. The reason I gave two stars is because the old version was so easy to understand. But in the new version when I try to view my attendance, it is off by a day. So to explain, I work nights, and the old way the work day was considered the day the shift started (to my knowledge this is still the case) but now it is showing up in a to z as the next day. So if I were to clock in late on the Sunday 14th of the month, to review the exact time so I can utilize pto the time in would be on Monday the 15th. However, the 14th would be flagged— even though the only mistake in time clocked were on the 14th. Also, the upt would be shown drawn from the 14th. May we please have it back to where everything coronates with the date it happened on, please. It is very confusing to have to go back and forth between two different days and HOPE I put in the right time and date to fix the issue.

Social distance. Clocking in and out from your phone/device is great. No crowding around a time clock. Missed a punch and need to correct it, well you can do that as well. Most day to day basic needs readily and easily accessible and available in one place. What’s not to like about that.....Safe to say, if you work for the company you’re going to need to use either the web services or the app directly. The app itself is easy to use, well designed, maintained well, and overall functionality of the app is something you would expect from the company. There are many great features with this app and One major problem!!! Almost every company collects data on individuals, it’s so common people rarely think about it. Much less worry about what is being collected anymore, or where that data goes, or used for. I can’t give my personal opinion on these things. I can only say that data collection or location data collection shouldn’t be a trade off for convenience. Or should say allowed by this or many other apps without a clear and understandable request on what exactly is being used for what.

Time punch inaccurate. There is a major issue with the app. It has all of a sudden stopped, showing us our punch in and out. We punch into the time clock, and it shows we are excepted. However, on the app it shows that we have missed a punch for both punching in and punching out. It also shows that the punches need to be reviewed when you correct the punch in the app but when you call ERC, it shows that they have already been corrected. Also, people are receiving attendance points for this. They are at work and they clock in, but it shows that they are not clocked in so they get a point.

Bring back clocking in from the app. Clocking in and out needs to Come back Because I work at a big facility and some times I have a hard time reaching the time puncher. When I missed my punch cause of lack of punchers, I miss my punch and then I have to spend more then 10 min on the phone just for HR to fix my punch and makes more of a hassle then to just use my phone to clock in and out. They need to bring it back, there was no problem and worked perfectly when they had it but just made it more difficult to clock in and out. Not to mention the managers complaining that I’m not at my station on time.

No hours bar?. I’m not crazy about the new layout. You guys took away the bar at the top of the schedule showing how many hours you have scheduled and how many more you can work during that week. That makes it frustrating being a flex employee that schedules my own hours. I like to keep track of how many hours I scheduled myself for. Not only that, but not knowing how many more hours I can pick up is a little inconvenient. If you guys can squeeze that back in there I’d really appreciate it. Other than that, app works great and runs smoothly.

Nothing is perfect, it gets the job done and information sent out. I’ve been using the app for about 2 and a half months now and I rarely have to talk to anyone problem related while I’m there the app tells you everything you need to know and keeps you on point with questions that you should ask.

Updates. Each time there’s a new IOS update it changes how this app works. There is always a feature that doesn’t work and it’s always the ones you need the most like the option to clock in/out and the one to check your schedule which is always changing. This really needs to be fixed.

Layout and Time Bar. Can it to go back to the previous layout, the new one isn’t user friendly and makes it difficult to find what I’m looking for. Also can you put the bar back that shows how many hours you’re scheduled or worked and how many more hours you can work? It would make being a new Flex Associate easier, so we can see all that and not be confused on how many hours we’ve scheduled ourselves. You could also put in an option to turn it on or off, so those who don’t want to see it can turn it off.

Security Badge via Apple Watch. I really think this is one of the best made apps for employees I’ve ever used. The app on my iPhone allows me to do a lot of different things without having to go through manager. Just one note: One day I was at the time clock and for some reason I held my Apple Watch up to the time clock to clock in. I guess it’s a force of habit using my Apple Watch but I thought… Has anybody thought of allowing the Apple Watch to clock in and out or even using it to come into the building through the security gates?! I would love that instead of having to use my badge. Why not have the badge in Apple wallet?

My humble review. It’s just that sometimes, our times are messed up and your money will be deducted unjustly. Sometimes if you go to HRs office, (not all) some of them will mess up your time that you wanted them to fix, and most of us are not computer literate like me. I prefer doing my thing with my phone. Like today, I don’t have no shift but on my way to the office to fix my time which was deducted. I live in North Dallas, and drive 30 minutes to work on my work days. It’s too demoralizing, after efficiently delivering your job, you go extra miles to make sure your hours are not deducted, otherwise, I’m cool with the job. Thanks.

app *was* great. Love clocking in and out from my phone. what I don't love is the forced advertisements within the app. this is a company app, are you really profiting off of the people that work for you? and now, they won't even load. I don't like them. compile them in a place where people can look at them, but don't force it onto me. It used to be a 5 second wait, you used to be able to get around it, now it is a 15 second wait and they have worked out the easily skippable trick. If you find this information so pertinent, it can easily be sent in an email without making the app itself frustrating.

Please bring back clock punch on app. It was super convenient being able to clock in and out on the app, especially when my station was far from all the time punches. I hate having to stand in the crowded line. It was easy to just stay at my station to get my full lunch rather than having to walk across the building. There should be a time clock at every restroom at least if the clock punch is never coming back on the app

Outraged. How the heck am I supposed to clock into work or take the VTO offered (which btw! Love getting offered VTO when it’s not even available when I click on the notification in literal seconds) if I have to wait for an unskippable ad before I can access anything? The ads don’t even have anything to do with employees half the time! This company is ran by one of the richest people on this planet, tap into some of that money instead of exploiting your employees. The fact that this app regresses in quality with every update is sad at this point. Cant wait for the eventual “pay to use this app using the paycheck we give you” feature! Since you’re making extra money off ads I’m forced to look at I’d LOVE to get a raise! <3 Kindly remove the last update no one asked for this lousy change and the layout is trash.

New app.. Second time using this New app. (Should have kept the old one and added to it) the app was working fine. But this new app has to many steps to get login to it. This makes it harder to use. Not as smooth as the old one. (I have been using the old one since June 2019) and there was no real problem with it. I guess no one wanted to think of how much more difficult a new app would be. Keeping the old one just in case I need it.

Love it !! Can do pretty much anything. You can clock out create a case for HR you don’t have to wait in line just to clock very useful !! Nothing bad to say about it it works like a charm ❤️ the only thing I would improve is the ability to change youre entire punch card like say if you can edit you’re time you clocked out you could do that without creating a case for HR because it is a hassle for HR but other than that 5 stars ⭐️

VET doesn’t show up. I’ve tried updating, deleting and redos loading the app and it’s not showing me specific dates for VET even though other employees can see those days. It’s usually a day that I pick up each week, but for some reason, this week and next are not showing Thursday’s VET opportunities on my device. There’s no other way that I’m aware of that I can accept VET so this is a huge inconvenience to me and my family with not being able to see all of the VET opportunities available for upcoming weeks.

Improvements needed. Heard you need a better training System on operating the app. Most of the things HR do is in the app and people don’t know how to do it. Better training is a must. The homepage needs to have a search engine for whatever the person needs to look up. I can find more things on Google. I understand there’s over 300 acronyms we need to learn or will learn should be easier to look them up on the A to Z app. Thanks

Push Notifications and Clock In/out button. Please add Push notifications to things like vacation being accepted if transferring a notification for a transfer opportunity being given just have them. Please bring the Punch in And Out button back it was incredibly useful instead of having to stand with a huge crowd of people waiting for the time clock and can get on with my day and still clock out instead of having to wait around

Welcome to the New HR !!. Although I have managed to do so many things through the app. Improvements to clock in are still needed. From 401k to Life Insurance everything is done here. This app should be spread across any employer. I really like it. My only gripe is that is lacking a way to move up into training programs such as software developer being made available for fulfillment associates that want to explore higher wages and professional boundaries.

Picking shift locations. I loved this app until you just updated it where I have to keep changing the location on the filter because your putting all the stores and every time you exit out of it it puts all the stores again. Not the location I want. Fix it so I can give y’all a better score. It’s very frustrating because you end up missing the location or picking the wrong location because you guys decide to change it to all n now I have to keep putting what location I need to see. Even when you refresh it it’s giving you all the locations. So now you gotta do the filter 50 million times and I had it set for just one location and it stayed like that. Fix it I don’t want to see all locations especially when I already have my filter set.

Horrible update. The app was perfectly fine before this new update. It was much easier to pick up shifts and clock in on your phone. Now with this new update / change to the app. I cannot pick up any shifts when I click on schedule it takes me to transfer opportunity option and I don’t want that. Claim VTO/VET tab doesn’t work at all it always say “sorry there aren’t any available right now”. I get email and text when new shifts are posted daily but on the app I see nothing. I tried deleting and reinstalling the app and still no change whats so ever. I prefer the app before this new change. Now it’s horrible and messing with my money. I don’t like it all.

Time Clock Issues. I was never trained on how to use the time clock issues or how to contact anyone if I needed to call in for a sick day or an emergency and was later advised by a co-worker (not a manager) that if I didn’t manually put down for unpaid that it would show up as a ‘no show’ … when there is virtually no number to call in to say my boyfriend is dying the hospital and I had to say my goodbyes - which is a true story … so then I had to back track to that date and I haven’t a clue if I will get a legit non no-show for correcting it after the date. Plus if I have 8 mins less than 8 hours which my manager said to go ahead and leave … shows up in red and makes my attendance record look very bad … I haven’t a clue how to fix or correct that error which reflects bad on me WHEN I WAS AUTHORIZED?? The time clock issues and not being able to contact anyone via phone in an urgent matter or to miss a day for absolutely legit reasons is frustrating beyond belief! Fix your system please and please don’t red flag my days when I’ve taken legit PTO time which later says I have in RED UNPAID TIME OFF and subject to no shows and disciplinary action. Thank you!

New hire. Terrible support in work areas; of the four different areas transferred to work-in on first day, ALL AREAS not stocked with required supplies to do the job. IE: Insufficient Boxes 3 of 4 locations, Packing Tape machines empty 3 of 4 locations , Water for Packing Tape 1 of 4 locations, Batteries for two scanning guns 2 of 4 locations, Charging stations on wall for back up batteries empty, Boxes Size Labels Missing at 4 of the locations. Total lack of support for the New Employees as far as working in an environment that fosters, positive achievement, learning new areas or skills. Nobody can actually achieve your quota goals given a poorly stocked work environment and also missing trainers due to off doing other jobs.

This need reviewed. I think that this place needs to be reviewed and unserved and watched and fixed all the not half way and I think the rating is wrong be my System has messed up since I’ve been here and has not been writing anything that I do and they have kicked me out of my position I’m going to give me a ticket to a different area in this position I didn’t even get trying to do anything else

Needs some CARE. The app needs an extreme look over when it comes to the utilizing it as an Amazonian. No where did I find a place I can write a suggestion about bug fixes! Let me help: Home page > Schedule > Attendance > Select UPT date —-> get stuck because there is no back button….. SUGGESTION: the “More” tab should have the connection to a form where I could be typing all of this. Hopefully you guys also realize I DO NOT HAVE PERFECT ATTENDANCE EVERY WEEK; so I do not understand why the app keeps giving me badges even when my attendance was NOT perfect…… ANOTHER; the FAQs should have a quick-search bar, it was a mess trying to scroll. When I see changes I will gladly delete this

clueless, just the average hierarchy. For my months working here they slowly figure out if you're good at non con to see if they can keep you there, and they will keep sending you back there but you wont know because they radio it (even though they say you can go wherever you want?). The machines jam way too often during 3 hour shifts? But go smoothly during 4-5 hours? Which is more boxes? The app is laggy and the new update has caused VTO to not work but VET spams me daily, thats funny. The safety role is a joke. They are also faking 5 stars to hide REAL reviews. 3 stars because the pay is well - some people there have nice stories to tell - most staff are lenient and nice - they have good time management. If i can update this in the future i will

School Accommodation. The Temporary Schedule Adjustment tab needs to be available for mobile use. It’s irritating and inconvenient to access it at work and even worse when you have to go through HR to ‘open a case’ or whatever you’re supposed to do. There just needs to be an easier way to apply for accommodation because I’m getting different answers from HR and ERC and it’s frustrating to the point where I’m gonna lose it because I need this sorted out ASAP. I’m already nearing two weeks from when I need it.

No VTO notifications. This app used to work just fine for me, but I don’t know if it was after the update or something, but about a month ago, I have not been getting any VTO/VET notifications at all. I asked some people around, and I know a few that has the same problems as well. They don’t receive the notifications but when they log in to the app, they see that there are offers that have been offered which were already full. Now it has gotten even worse for me, and I don’t receive VTO offers anymore, I asked people with the same shift as me, and they apparently were offered VTO for the same shift.

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Brilliant. A fantastic method of getting all employees to participate in recognising colleagues and to write grievances.

Urgh. Somehow even worse than AEAs usual login process.

Services. Excellent

Doesn’t show my rosters and clock in and out records. Doesn’t show my rosters and

Slow, loses connection often and the UI needs an update. The title says it all

Warehouse Associate. Problems with logins with initial use.

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My opinion. Full star, all five stars.

Amazon. Best app and best company ever

Fastest. Fastest

RE: A - Z. Consistently reliable to me and most employees!

Nice nice nice. I really appreciate using the app so easy and functional

Latest version completely broken on iOS 17. Crash on load - does not even reach splash screen iPhone XS ios17 10/10 reproducibility

App crashes too much. A to Z does not work probably. It’s doesn’t update and has too many errors

lag Atoz app sometime freez. hi plz give new update atoz app because this verison have bugs sometime froze sometime lag so fix this probelm

Not work properly. Always shows wrong punches

The best app!! Keep it up AZ team!!!. This app is an example of understanding the needs of the associates. It is very friendly and easy to operate. Thank you AZ team.

Getting wrose. Its getting wrose after update

great update. nice to see that profile page is updated

A to z. So convenient for me

Delays when on site, when wifi is wonky. There seems to be delays in cipommunication when important information is requested or sent I find that it’s misunderstood many time or not read properly . A phone call without caller I.D is not beneficial as well. I for one do Not answer unknown numbers and do not memorize them . This makes it difficult to get things resolved in a timely manner.

Amazon Quebec Workers. This app is so amazing when I join amazon in 2021 but now 2025 this app become pain in the a**.. Its not working anymore because all amazon workers in Quebec will be fired very soon. :( Amazonians terminated🙁<---new amazon logo in Quebec

Promotion. I need the blue badge 💯***

Excellent. Amazing app

the best app. easy to use

Clock punches. Sometimes, we punch in and out from application, it will not record that at that time. So we have to do missed punch many times

NH. Amazon is amazing 😊👌🏾

Convenient and helpful. This app is easy to understand and is very useful in monitoring things like schedule ,time offs and writing reports or comments.

Pto for white badge. Please enable pto option for white badge too Please give me blue badge

Experience. Amazon is my second family.

Very nice app. This app has everything in it. Lots of improvements.. This

Delayed in opening. The app has frequent update updates but nothing is improved in older glitch and delay of functioning and opening … they must pay attention in opening of app .. it takes so long

Amazing Zone 🤝. 🤝

Best app. One of the best things about working at Amazon is this app! Literally everything you need for work. Clocking in, booking time off contacting HR, career opportunities and much much more. Thanks Amazon.

Atoz. We need to refresh it every time, which makes it difficult to use.

Excellent —when it works and connects to the Amazon A to Z server. For the most part, a simple, easy-to-use interface. Some things, like, accessing specific resources require going to external sites and logging in again, which is annoying, and sometimes non-operational. Clock punching in and out is fairly easy and intuitive — however, you must be able to connect to Amazon’s A to Z server, which, on a large sprawling site like YHM1 is spotty and patchy at different hours. Getting to your employee discounts and health benefits is not done within the same A to Z app (although the A to Z app serves as a useful directory or outline of everything you’d want to know). You have to download an additional app called GroupNet by Canada Life to access info on your excellent benefits coverage (including dental, drug, vision, health). Download your membership card there. The HR Chatbot is new and not that smart. So, in most cases you are better off emailing HR or meeting with them in person. You can also file a HR case through the app, which is helpful and more private, although, in most cases, you might want to exercise your social skills and communicate directly with the relevant individual(s)/authority. KNET access and learning material are also available through the app indirectly. Spend a lot of time exploring and reading the app during your first few weeks at Amazon and you’ll be up to speed in no time :)

New Update. The loading screen is taking way to long. I’ve been trying to get into the app for 5 min. I tried to open and close the app, and even change to my data but it still hasn’t loaded. This bug needs to be fixed ASAP. VTO spots go quick

Very nice. Awesome

Lagging. Sometimes the website is lagging. It’s annoying if we want to do faster like punch in or punch out.

Can not accept VET. Tried claiming VET but didn’t go through. App keep showing available but never able to claim.

Good working. Nice lalk and time to time work

A toZ app. This app make my work life easy I like it very much I have everything in my phone which I need Thank you

Excellent. Very useful app

About notification. Sometime, I dont receive notifications related to VET

Provincial Leave function is a mess. The provincial leave application funciton is very confusing, lots of associates applied from wrong entry, and got no response and missed the timeline. No clear instructions where to apply, and once you applied, there is no response about the status, it’s always reflecting as “submitted”.

Awesomeness. I enjoy working with my Amazon family very convenient location also a very interesting job to have customer orders organized packaged and loaded onto trailers Thank you Amazon

Exceptionally Happy. I love using AToZ, it’s so user friendly.

Work at Amazon. It is best to work as team

Can’t get VET. I get text messages and notifications of VETs available, but nothing shows up for that day when I try to claim one. That needs to be fixed ASAP. Also I’m constantly getting wierd ‘expired points’ that don’t remove themselves so I have to talk to HR to remove it .

Alumni? Not so useful!. This app was great when I was employed at YVR3 during the pandemic. Recently got an invite to set it up for Alumni. Email messages refer to the “Home Page” for new opportunities. Which is blank…

This app is nice and easy to use. Nice nin

I'm very happy to work at Amazon.. And I wish everyone success and progress to the highest positions.

Terrible app. Can’t do anything

Review A-z. Very convenient and easy to use app.

Women are safe here 👏🏻👏🏻👏🏻. 👍

App good but Adam from YOW1 is racist. They will find any silly excuse to terminate employee they won’t answer your questions and make some fraud and won’t provide any evidence

Thank you. I like Amazon app, very useful and easy. Thank you Amazon💐

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Please bring back clock punch on app. It was super convenient being able to clock in and out on the app, especially when my station was far from all the time punches. I hate having to stand in the crowded line. It was easy to just stay at my station to get my full lunch rather than having to walk across the building. There should be a time clock at every restroom at least if the clock punch is never coming back on the app

Slow Start up and freezes my phone. It takes a very long time to load up and sometimes will mess my phone up. Right now I tried getting into the app and I was on a phone call. It froze my phone, ended my phone call and now my phone is very slow even after updating the app. This app didn’t give me problems before, but these past few months the app does that.

Changes too much. Just like Operations this app changes all of the time seemingly on the whims of well-paid developers who add to their promotability while affecting the rank-and-file Amazonians - sometimes positively but mostly null or negatively - just like 6s in ACES and Program Management or 7s and 8s in Ops. Even after updating my time card shows December 2021 and prior information only...maybe they want to prepare us for the death march in the months ahead.

Nothing is perfect, it gets the job done and information sent out. I’ve been using the app for about 2 and a half months now and I rarely have to talk to anyone problem related while I’m there the app tells you everything you need to know and keeps you on point with questions that you should ask.

Layout and Time Bar. Can it to go back to the previous layout, the new one isn’t user friendly and makes it difficult to find what I’m looking for. Also can you put the bar back that shows how many hours you’re scheduled or worked and how many more hours you can work? It would make being a new Flex Associate easier, so we can see all that and not be confused on how many hours we’ve scheduled ourselves. You could also put in an option to turn it on or off, so those who don’t want to see it can turn it off.

Excellent tool for the employee. It is super easy to use, useful, you find out all the news and you are always aware of your available hours and schedule. You can also access the Benefits page and the best thing is you can still request the licenses through the same app and you don't have to visit the HR office. I love it!!!🤩.

App issues. The most pressing current issue is that I can not access my profile. Not sure if this is relevant to the issue but it looks like the slightly older version from a couple of months ago. Bit of info, it looked like that after logging back in. I have since closed out and opened again and it looks back to current normal.

The app has been extremely slow lately. All in all a great app, except it is super slow lately. And please allow us to choose what notifications we would like to receive (we don’t want news in 90) I really just want VET/VTO notifications. I often have focus mode on and allow AtoZ with sound so I won’t miss a VET or VTO opportunity, but the news in 90 just interrupts my sleep unnecessarily.

5 year loading times. My biggest complaint is that no matter what level of service you have. You could have NASA level internet. And it takes 45 seconds nearly to open, and I’m not the only one having this issue. The app is always slow, has issues loading, and often doesn’t fairly give VTO. I would accept a vto request on the second it appears, I accept, it loads for 5 years, tells me it’s full. That’s horrendous for a MULTI BILLION DOLLAR COMPANY, to have an app that runs like Windows 1998. Dreadful, it alone makes me wanna seek employment elsewhere.

Crashes R 1 2 Many!!!. It’s really difficult now verses when I first downloaded this app to log on without being kicked out just go through having to do the 2 verification process over again after setting it to recognize this device and browser. This make finding shifts in a timely manner once they’re dropped at the moment one becomes available at your site before someone else beat you to the punch. NEEDS TO BE FIXED.

Always having error. This app always having problems. Every Friday at 6pm. Its always showing less shift when the text send out 43shift available to pick. Second, its showing on app Friday 2 available shift. But when you click in Friday. Its only showing 1 shift. Need to be fix

Time shifts. Shifts are being dropped randomly than should be dropped on a set time so we aren’t having to be staring at our phones 24/7. Also when I am swapping shifts with other coworkers, I can’t see the shifts they have dropped for me and vice versa but yet I can see other shifts I can’t pick up on the same days. This app changes are horrible compared to how they use to be.

Time card isn’t working. There has recently been an issue where I cannot access my time card details. It freezes indefinitely every time I try. AZA is able to give my balances, but I cannot submit any standard or flexible PTO and also cannot report planned use of UPT. Speaking to other AAs, this does seem to be a replicable issue for others.

Paycheck Stubs-it disappeared. The app has changed recently and we are unable to access the actual full pay check stub. I have apoke to many employees and they cannot access them either. Many lenders require a copy of the actual stub and not everyone has access to a computer and could access them on their cellphones. We also tried logging in from google and still unable. The circle paycheck stubs that shows on the A to Z app is unacceptable to lenders!! How do we get paycheck stubs??? Posting on behalf of myself and others

Fails. Unable to correct punches, apply for vacation or personal time. Spent hours talking to HR and ERC to get the App to update and correct mistakes caused by the system being down or malfunctioning. Document all problems with screen shots and get case # and ticket # and ERC name. Ask for a verification email. Still waiting to receive requested email confirmations. Record everything in a special notebook.

ERC. I have tried to get a follow up on an injury over a week ago. I've been to ERC several times and nothing happens!! Every time I contact them for a follow up appointment with an approved WC doctor I get the the same thing you were injured?? Yes I was injured and I've tried to get an accommodation NOTHING I have sent ERC the initial injury report showing the limitations put on me nothing. Now I need an appointment with an approved WC doctor not happening!! Will someone get involved please

Updates. Each time there’s a new IOS update it changes how this app works. There is always a feature that doesn’t work and it’s always the ones you need the most like the option to clock in/out and the one to check your schedule which is always changing. This really needs to be fixed.

Love this place. If there is one job that takes care of you… it probably isn’t your mom and pop shop. If they’re still running up to speed they bring you in food and snacks all the time…. With ***** good pay. I hate a corporation but darn it it’s hard to hate a company that brings a literal circus to your warehouse bc it’s a holiday and you have to work it!!!!! Wild place <3

Does not work. Most features do not work, just the very basics, and even those might indicate a function as available but then it will not perform it so it is not really the most user-friendly platform. Many of the functions need a third-party to trigger it to work so it will not work without allowing HR or similar to login and make overrides or other functions you are not allowed to complete yourself. So kind of misleading, and there is no training on how to use A to Z.

Time off and figuring out who is the deciding factor. Following a work related injury and being locked out of my punch in, which rarely actually works for me on site and the schedule never has worked for me since the second day. .. now I am faced with HR on the phone or DLS and there appears to be a huge gap in communication between departments and managers. Currently off for work related issue but received accommodations which I agreed with but found unusually uncomfortable.

Weird bug. I opened up the app to check up on some things and noticed that I cannot view schedule or time balances, it’s completely removed! All that I can see in the app is find VET, find VTO, view notifications, view news, and the links at top(Home, pay, etc) and the support links at the bottom. Also, sometimes whenever you launch the app a popup will appear and sometimes it want let you click on anything.

Great but some improvements needed. Many great features that make managing employment easy, but there could be some improvements. First, dark mode would be great. The extreme white background sears some people’s eyes. We get enough ultra-light at work. Second, the ADP extension could be much more user-friendly, I am constantly getting pulled back to the main “Pay” screen when reviewing my pay. Third, time off used to have a dedicated section in the ‘schedule’ menu, but that’s gone over a year ago. Fourth, the HR page is extremely limited, not that they plan on helping or doing anything except pushing and bullying around employees like cattle anyway, but the button selection of “help topics” is more useless than they are. Hope these suggestions help!

Very Useful and Reliable App. I really like this app. It is very easy to use, fast, and well organized. It helps me access important information quickly and without any issues. I use it regularly and it always works smoothly. Definitely a reliable and helpful app. Highly recommended!

app *was* great. Love clocking in and out from my phone. what I don't love is the forced advertisements within the app. this is a company app, are you really profiting off of the people that work for you? and now, they won't even load. I don't like them. compile them in a place where people can look at them, but don't force it onto me. It used to be a 5 second wait, you used to be able to get around it, now it is a 15 second wait and they have worked out the easily skippable trick. If you find this information so pertinent, it can easily be sent in an email without making the app itself frustrating.

Intermittent. I cannot count on this app, it only works for me half of the time! It’s been doing this for months and months, tried deleting and reinstalling. It worked well for couple weeks, then back to intermittent functionality Most of the time it malfunctions when I want it the most— clocking in and out. Once even waited in line at HR to correct something, they fixed but told me to go see IT to tell you about the problems I’ve had. None of my friends have this problem with their atoz whether they have an iPhone or droid.

The doctor clip needs to not be every time. Masks are important and being safe and vaccinated is too. However, trying to access my financial information from my employer and being stopped by a clip EVERYTINE is not good. Also, can’t see what I’m typing because the text is white ina. White background so forgive any errors!

Packer. As I get better familiarizing myself with this app, it’s becoming clearer, faster and easier to get answers to specific concerns. I like it so far. I believe it will get better as I toggle through seeking answers to each immediate concerns. I’m on my way learning and achieving, especially at hurrying moments, when waiting for a person to person conversation, is longer than anticipated. Thank you Joy.

An Absolute Catastrophe And Waste Of Time. The newest update doubles down on the infrequent pop up ads in previous versions, downgrading them from simply being a nuisance to being a catastrophic waste of time. The 15 second unskippable ads prevent employees from accessing vital and potentially time-sensitive recourses, making it easier to simply avoid using the app altogether. In the future if I'm looking for employee recourses or VET opportunities I will be asking an on-site manager or HR for assistance, NOT sitting through a useless, irrelevant, and entirely unnecessary video presentation to access the things that I need.

Terrible Update this app has become.... Most functions are missing at Home page such as Request Time Off, PTO and more. It won’t show me any of my schedules when I press the big blue button. HR Chat redirects me to use the A to Z app in order to request time off!! What? Management and engineers needs to know about this before lots of innocent associates begin getting reported for “not showing to work” or “not requesting time off”, only because this app will not let them to do so in any proper fashion!! Fix this app/and internal data systems!

50/50. That’s how often it works. Nice layout, but glitchy. I often have to submit a missed punch because I am unable to submit a clock punch on time due to the app taking forever to reopen from my recent apps. Frustratingly annoying. Should be able to open, tap clock in and submit; not open, wait, clock in, wait, submit, error submitting please try again, close out of the app, disconnect/reconnect service, open app, show schedule, click missing a punch, input date and time, then finally submit my punch.

Features. Two features that would be appreciated: 1) being able to add the app to smart watches so that we could clock in and out/request time off using our Apple Watch. 2) syncing our schedule with iCalendar. An option to have our schedule automatically be added to our phones calendar would be a great help

Good app, but dark mode would be great. The app works well overall and is very useful. However, it would be great to have a dark mode option, like Facebook, WhatsApp, or Instagram. This would make the app more comfortable to use, especially at night or during long shifts, and easier on the eyes. I hope this can be considered in future updates.

Love the new app. I am absolutely love this app. It helps in maintaining distance during these times and also prevents unnecessary crowding around the time clocks. The ONLY reason why I didn’t give it 5 stars is because of the Clock Punch feature. It tends to work sometimes and then it doesn’t work at all. Sometimes I click on it and then the punch window pops up but immediately disappears on its own. Please fix that feature and I’ll write another review to give it 5 stars.

Rarely opens, poor performance when it does. Exactly what is said in the title. I have been unable to open the app more than half the days I attempted to over the last month, and when it does open it drains my phone’s battery at an absurd rate. This has also been an issue for several other people at my site and has caused me to have issues with inability to report time for a lunch break when scanners are down. Got the myperformance tab recently which is nice, but still not enough to bump up the rating for a nonfunctional app

VERY EASY TO USE. AtoZ is very convenient it has all you ever need for work in one place. I feel like this should be standard for all jobs my previous job it was a pain because everything was on a single gc and it took a long time to get your paystub, W2 all that with AtoZ I get everything I need quickly

A to Z. Yes, it would be better to have a real person to ask questions to. The app is glitchy. The app will not allow me to upload my drs note. I receive an error message from sales force. While using my iPhone 12. My experience maybe improved using a desktop. At this time all I have is my iPhone for internet.

Notification Settings. I would love to see the option to control what kind of notifications I receive. I only want to be informed about my site and job, and I find the extra “news” annoying to the point I want to disable all notifications. I would also like the option to turn notifications on for any schedule changes. My schedule changes often, and it would be huge relief to just be alerted about any changes.

Welcome to the New HR !!. Although I have managed to do so many things through the app. Improvements to clock in are still needed. From 401k to Life Insurance everything is done here. This app should be spread across any employer. I really like it. My only gripe is that is lacking a way to move up into training programs such as software developer being made available for fulfillment associates that want to explore higher wages and professional boundaries.

VET confirmation is missing. This updated system do not allow for confirming the addition of VETs. If accidentally pressed, then you are immediately scheduled to work with no chance of declining or confirming the add. You will need to use your personal time off or hope to get a VTO, if offered. The option to ‘confirm’ Added VETs should be available.

Contact our managers directly and seeing our scores!. It would be cool to be able to contact our managers directly via the app. In person they are busy of course but a lot of of info is very clear when written. Also, to be able see our own stowing scores would be really cool and motivating! I like beating my own scores when I can see daily where I stand hassle-free :)

VTO. There are issues going on with receiving VTO notifications to my mobile device. Management sends out the VTO NOTIFICATION from their computer and instead of receiving the notification on my mobile device instantly I will not receive it until 10-15 minutes later and by then it’s too late already full

Improvements needed. Heard you need a better training System on operating the app. Most of the things HR do is in the app and people don’t know how to do it. Better training is a must. The homepage needs to have a search engine for whatever the person needs to look up. I can find more things on Google. I understand there’s over 300 acronyms we need to learn or will learn should be easier to look them up on the A to Z app. Thanks

Overlapping Shifts. The app works great for the most part, but there’s a glitch when it comes to being able to see what shifts overlap with mine. If I have a scheduled shift from 11:30am-3:30pm, I can’t see if there’s anyone else scheduled to come in within that timeframe (e.g., I wouldn’t be able to see if a person’s coming in at 1:30pm), even if I have the “view unavailable/overlapping shifts” option selected. My coworkers have stated having the same issue. It would be amazing if this could be fixed!

NEEDS MAINTENANCE. AtoZ has had major glitches this week. It freezes whenever you try to shift swap, accept vto, or view your schedule. This is a major inconvenience for associates trying to accept time off or even view their schedule. I’ve tried deleting, reinstalling the app and checking for updates. This needs to be fixed ASAP

AtoZ continuously crashing. This problem started around a week ago with it just booting up slow and would crash about two or three times before it would start up. It has progressively got worse to the point that the app doesn’t load on my iPhone anymore. I deleted and reinstalled and I also did a hard reset on my phone. I even reset my all my phone settings. No change. It worked just fine until that wallpaper header appeared at the start up.

Great Idea, can sometimes glitch.. If you’re a new hire and just got this app, please, screenshot any time off requests once they’re approved. Me and a bunch of my coworkers have ran into a periodic glitch where if you take Voluntary Off Time, the app will not save it to your schedule. This can also happen with Personal Time Off. Other than this scheduling glitch, it’s a great app. HR feedback and help varies from site to site.

Dark mode. The app has gotten so much better still needs some improvement with notifications. It should have number on the top if you haven’t read notification just like news does. But would to see dark mode on the next update.

The new update has broken the app. Every new update that comes around, takes something that was working just fine not working anymore. The pay screen never loads. I can refresh but it reloads and again is a white screen. Schedules are not updated with a refresh either. When going to find shifts and trying to accept every thing needs training or full, but still has the button like I can accept it, when before it would have been greyed out.

Love, love , LOVE. I absolutely love this app. It makes it very easy to work just to stay tuned to your work things and situations, time to take off just to see what’s going on and stay in touch with your employment. Needless to say I absolutely love fixing my time when I’m running a little behind or simply just want to continue to hit the snooze button

Not good. They must to fix this is to slow when you change from one thing to another keeps buffering which is not good , if you want to find shifts is kind of late cuz when appear the the screen they are already gone . Please make it faster.