Canon Camera Connect App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Doesn’t work for old cameras 👎. Not long ago I bought a canon power shot a620 camera and I was really excited to be able to import my canon camera photos and videos onto my phone with this app but then I realized that it didn’t have the option for my camera. I have tried many other apps and researched how to do it and the only option is gives me is to do with a cable to a computer in which I don’t have currently. So I’m pretty disappointed about this app and my camera.

I expect more from Canon. The app is actually fine when it works, but getting it to connect to my camera (m50) is extremely unreliable. Even right next to my WiFi router. If I do get it to connect it doesn’t stay connected. I’ve been 100% unsuccessful with Bluetooth and can’t connect at all on my work WiFi network. The connection issues are frustrating because the app is pretty handy when it works.

I finally figured it all out!. This camera does so much. On vacation and I finally took the time to learn more functions! I love the remote camera mode using your smartphone! It has to be with the same wi-fi area. That’s ok. The sending feature from camera to phone is wonderful. I need to know if it has the ability to do multiple picture uploads. A high quality video is gonna take way too long, & that’s the only bummer. If it had the way of airdrop then this would be gold! Overall, I love ❤️

Location Stuck at Initial Point. Read about this on internet and unfortunately true. The location function is not working. Takes the first location where the app is started and then uses that for everything. Very disappointing to get home and find all my locations were in one spot. This is a basic feature and should not be a problem for as long as it has been. Come on Canon.

Should transfer over Bluetooth, not WiFI. It’s a real pain to constantly have to connect via wifi. We should be able to automatically connect via Bluetooth, keep the connection open while switching apps and have images automatically transfer. Anytime you change apps the wifi connection is disconnected. Please update.

Major upgrade!. I’ve been using this app for years and have always found it very useful. It just recently got a major UI upgrade and it looks amazing! A lot easier to navigate around now!

Easy to work with and very helpful. I really like my Canon camera, and using the app. It is easy to connect and a breeze to upload, edit and share photos. I can control the camera for delayed and auto shoot, and other functions. Love it!!!

Refuses to connect to camera. I have a Canon Rebel SL2. Both the camera and my iPhone 13 Pro Max (iOS 17) connect to the camera’s wifi, but my camera then crashes with an “Error 17.” This issue has been occurring since January 2023, and I have been unable to transfer any of my pictures as I do not own a laptop to input the SD card. Completely disappointed as the only reason I purchased this camera was for the direct camera to iPhone photo transfer. Will be returning the camera to Costco as a result.

Used to be great. After years of use, I can no longer connect my iPhone and camera to transfer pictures via WiFi. I have tried on multiple networks and with direct connect to the camera. Seems like it happened with the last release. So disappointing- Canon, please fix!!! Update: I finally got it connect, starting with Bluetooth, but it is much more complicated and seems lower than before.

Suspicious. I’m beginning to believe that the comments saying the app is "easy to use" and "helpful" are from Canon employees. I’ve had this app, along with my Eos Rebel, for years now and it's ALWAYS been miserable to use, in fact it's gotten worse with each update! It's nearly impossible to get the camera to connect to my phone to transfer pictures. I’m deleting this waste of space and buying a memory card adapter. Thanks for the memories, Canon. 👎

Longevity. I have been using this app since 2017, and I have always appreciated being able to put my images on a device straight out of camera. Connect has come a long way since then. I do have one question, and it’s in regards to video. Up until very recently I have been able to move videos to a device, and suddenly that stopped. I have the latest version, and cannot figure out why I can’t move these files. Any help would be appreciated.

So much better after they fixed it. I gotta say the last time I had this app, it caused nothing but frustration and anger. But it seems now that they’ve developed it differently and it works like a dream now. I’m so happy about it! Thanks Canon.

It’s good overall. The set up is really easy. And if your a dummy like me they have a more in-depth directions on how to connect your camera. My only complaint is it’s slow to actually connect. But I’m sure that’s probably just my slow internet

Needs a full screen video function. Even on an iPhone Pro Max the video display is very small. To be used as an effective field monitor this app needs a way to maximize the video to fill the while screen, I don’t need the record button and camera/video toggle to display while recording it is just a lot of wasted space.

Constantly disconnects, remote shooting. Most frustrating thing ever. I can see that the app can do a lot, but it won’t let me adjust settings completely, I cannot put it on continuous shooting and it constantly disconnects and super frustrating to try and use this for such things as self portraits. I don’t know when else I would even want it. Very disappointing. I’m only standing 15 feet away from the camera. And I am still in Wi-Fi range for my house too. Whatever.

Worst App Ever. This app is terrible. It does not allow me to easily transfer the pictures from my camera to my phone (and it does not let me transfer my videos at all). I have transferred images from my camera several times, but its always an hours long process. I have at least 1000 pictures on my camera that will not transfer to my phone. I work extensively with technology every day, and this app is impossible to use, as it never works like its supposed to. Every time my phone is connected to my cameras wifi (it will show up that its connected to my cameras wifi in the app), the app acts as if its not connected. Please fix this. I have deleted the app and redownloaded it, I have tried different ways to connect my phone to my camera, and nothing seems to be a permanent solution to the app not working properly.

don’t recommend. The app literally does not work. I have tried multiple times and when it finally is ready to connect it does nothing. The Wi-Fi is correct but it just sits there and does nothing. Like I don’t understand the good reviews because my camera won’t even connect to the app let alone download anything. I had the app before but deleted it because it wasn’t working thought I would try again but I guess that was just a mistake. Don’t believe the good reviews.

Doe not work. This app does not work. I’ve downloaded it to both my ipad and iPhone with neither version allowing me to register my camera to download pictures. For such a major brand of camera to not have a functioning or reliable app or another way to download directly from the camera to a devise, after decades of purchasing canon cameras and camcorders, I will definitely consider going with a different more technologically savvy brand.

Recent Update Broke Direct Wi-Fi Connectivity. I’ve been using this app with my EOS R with out issue until today. Looks like a recent update broke the app’s ability to direct WiFi connect my iPad Pro to the EOS R - does’t matter if I select the camera’s wifi before or after launching the app. Found that I can connect using Bluetooth, then letting the app connect via Wi-Fi. Only issue is my RAW files appear color swapped(?) in the default photos app… files are fine once imported to Affinity Photo. Before the recent update I had no issue connecting directly via Wi-Fi, or importing raw files. Please fix Canon!

NO LONGER WORKS! Useless app!!. Completely useless app now that it no longer works at all!! I used this app for years. But since I got a new phone last year, i can’t register my camera on the app. It simply does nothing after the connect to wifi screen! It says I’m connected to the camera’s access point, but there’s nothing to press to continue to register it. WORTHLESS. I guess I’ll be switching permanently from Canon to Nikon since their app still works just fine.

Worst App I’ve ever used. This app does nothing it says it will do. Had a Canon t8i and struggled but managed to make it work, occasionally. Upgraded to a Canon 90D and it simply won’t connect. Tried every night for 6 nights and it accidentally connected a couple of times, but basically it simply doesn’t work. Disgusted Canon customer!!!! My next camera will be a Nikon because of this app, and the fact, after reading all of the negative reviews Canon hasn’t bothered to fix it, telling me they could care less about me as a customer. Done with Canon!!!!!

Can No Longer Connect. I have the Canon PowerShot SX620HS. I used to be able to connect my iPhone with no problems in the past. I’ve had to re-register the camera because of the updates and now I can t even get past the registration process because it will not recognize my phone even when they are connected to my WiFi. So the app has become absolutely useless. I can’t really use the app anymore. The updates really screwed everything up! Please fix ASAP!

App creates 1,000s of empty albums on iPhone. Every time I connect to app to download photos the app creates hundreds of empty albums on iPhone. You have to delete them one by one but thousands get created by default when you connect.

Problems with Connection. I feel like every time I go to connect my camera to my phone, it will be connected for about three seconds before it disconnects. Sometimes I won’t even be able to find the camera on the phone, it’s really frustrating. When it does connect though saving the photos can be a problem too, it would be nice to be able to do things outside of the app while they are being transferred. I haven’t been able to save 300+ photos cause I keep on getting mad cause the app wouldn’t stay connected. When the app does what it’s supposed it’s a good app, but they just need to work on ease of connection.

So easy!. I set up the Bluetooth in 2 minutes and downloaded the pics in no time! I had previously been uploading to pc, transferring to google drive then painfully downloading to my phone. It took forever. Using the connect app was so quick and simple! Try it!

Something else from Canon that stops working. Canon’s response: “Just buy a new canon camera, it should probably work then.” I’ve been trying to connect canon cameras to my phone since the EOS M, and always there’s a problem. It’s faster to drive home, transfer photos to your computer, then email them to your phone, than to wait for the app to connect to your phone, EVEN IF YOU HAVE ALREADY PAIRED IT AND THE CAMERA IS LISTED IN THE APP!! If, by chance, you do get this app to work, do not update the app, because it 100% will not connect to your camera again. Can we go back to EyeFi SD cards? Other camera companies go way out of their way to make this process really easy, but not canon. Help within the app is useless and online help just quotes FAQs and does address problem. Conclusion: If the app connects to your camera, don’t change anything. If it doesn’t, you’re out of luck.

I see the same complaints 10 years ago. This app is a complete waste of time. I was so thrilled to upload my photos wirelessly on vaca as a backup. It is cumbersome to figure out, insisted on uploading to google photos and google wanted access to all of my photos. Figured out how to transfer to my iCloud instead (could not tell you how, but I did it). Takes forever, even on my home wifi that is Fast for everything else. The biggest problem is that it doesn't transfer sequentially, neither by date/time or by img #. There are skips, uploads 10 in a row, skips one, 2 more uploaded, skips 10. Then it numbers them with a (2) that puts it all out of order. This is the same complaint from a review from 10 years ago. Why, canon, why? Fix this thing, or don't offer it. I have 3000 photos from a long vacation with intermittent missing photos. I have spent a week trying to figure out which pix are missing. I'm giving up and buying an sd card reader. The positive reviews must be from canon employees. Cannot fully express my disappointment in this app. (Love my Eos R 10, but maybe I should have bought a nikon)

Put the shutter button back on the right!. I shoot real estate all day every day with an iPad mini on a strap, in landscape orientation - have been for years- and suddenly the shutter button is no longer where my thumb naturally lands on the right of the screen. Not to mention with it at the bottom, there is now just empty wasted space and if you show the camera controls, the preview image is even smaller. Please fix asap or at least add an option to use the old interface.

Useless Now. The app is completely useless after the update. It gets stuck on the wifi connection page and despite my phone connecting to the cameras wifi, nothing happens in the app. I deleted my registered camera to try to solve the issue, and now I can’t register my camera again because it remains stuck on that page. Tried fixing this for over an hour then came to see everyone else is having the same problem. So frustrating.

Not continuously updating GPS Coordinates. Ongoing issue with GPS Continuously updating with each new location/photoshoot. This is incredibly frustrating as I need to manually adjust the location of photos by copying the coordinates from the map application and pasting them into the photo/photos location. It seems to only mark the coordinates for the first time the app is activated with gps on. I hope the app can be updated to correct this major frustration.

Good but some improvements would help. I like the app as long as I am only using one device to connect with. I typically just use my iPad. However, it is a major challenge to connect to a second device. If I don’t have my iPad and try to connect with my iPhone, it will not connect unless I delete all of the iPad settings. It should be simpler to connect multiple devices.

Surprised to see a 4.8 rating. I always come back to check on the reviews of this app. Has decent features but the connectivity is never good. Complaints - remote shooting can be a nuisance - canon log doesn’t show LUT on device when remote shooting - if I walk more than 5 ft from my camera, it disconnects and gets jittery during live shooting. Transferring photos to the phone has got better over the years, along with the way you setup the connection between the device. I have it 3 stars. Generously, as this thing rarely stays connected and loves to lose connection of the cameras Wi-Fi. Wish they could just have a solid connection through Bluetooth and call it a day.

No longer working for me. This app used to connect seamlessly with both my iPhone and iPad. Now, I have a new iPhone and iPad and this app isn’t working properly. I do not see where there is an updated app, it is the same as before. When I choose to transfer images from the camera to my iPhone 15 Pro Max and iPad, the screen comes up on my phone and pad without images so I cannot choose the photos that I’m trying to transfer. I’ve looked on Canon’s site to try and troubleshoot to no avail. Please help!

Wi-Fi connection drops constantly. I have only managed to get the Wi-Fi connection to my smartphone work a few times. Ended up buying a cable to connect to my laptop which was what I had hoped to avoid with a Wi-Fi connection option. I expect better from a company like Canon. This seems like a basic technology at this point and this shouldn’t be so hard. This app is garbage in my opinion.

Works Great for importing Photos Quickly!. I’ve had my Canon Rebel T6 for a couple year now and I’ve been using this app to import my photos directly to my iPhone. The app is easy to figure out and use! I love that I am able to import the photos to my iPhone and keep the quality of the photos, it’s also very useful to quickly delete any unwanted photos on your camera. I definitely recommend this app whether you’ve had your Canon Camera for awhile or are just starting out with your camera!

Won’t connect IPhone 13 IOS 16.5. I’m not sure if this is on Apple or Canon, but my IPhone 13 with IOS 16.5 WILL NOT connect using this app and it’s very frustrating. I have tried everything under the sun to get it to connect and nothing has worked. My husbands Motorola phone and my Old iPhone will connect so it’s not the camera. I’m wondering if the new IOS update is causing issues because it is switching back from cellular to wifi depending on what connection is better. I’ve also disabled that feature and still nothing works.

Memory cards can get hacked over WiFi connection. Unfortunately, my card is no longer readable! I used this app today and worked fine earlier. I got home, and the card is now inaccessible. No, it is not write protected, I checked that out. I think my memory card got hacked over the Bluetooth connection. I would advise not to use this if you don’t want to loose your images. I might not be able to get them back. Strongly advise not using this to download images to your phone.

Doesn’t work anymore after the recent update. This app worked SUPER well and fast……until they did an update this year. Now it won’t work at all. Occasionally, it will connect but after like half an hour of going back and forth. Once you finally get it to connect to your camera, it won’t connect anymore unless you delete ALL your previous settings and spend another who knows how long trying to get it to connect again. After whatever update they did, it’s completely useless. Terrible. Canon, you need to fix this!!!!!!!!

Must Enable Location Information. Their privacy policy states: “We gather your location data, including real-time geographic location, where you have expressly authorized us in accordance with your privacy settings of your installed apps” The problem is I can’t use the app without allowing them to use my location data. I wouldn’t recommend sharing this kind of data with almost all organizations and Canon is no exception. Please respect my desire not to be tracked.

Easy to use and makes my life easier too!. I love being able to transfer countless dog photos straight from my camera to my phone! I can view all of my taken photos and thanks to remote shooting I can take photos with me in them for a change

Learning the ropes. Dabbling my toes into photography and while the app only transfers to phone in jpg format (that I know of, not raw for editing) it is an easy way to get pics directly for texting preprocessed. Slight annoyance at having to reconnect when transferring photos as if ur using other phone apps it will stop mid transfer. Once u get the initial app set up to connect it should get the job done.

Transferring photos to iPhone. Whenever I need technical assistance and it generally involves downloading photos onto my iPhone, I’m able to connect with a technician fairly quickly. All of them are very polite and patient with me. Much appreciate the assistance.

Fails to meet basic needs of professional photographers. I was hoping to use this app to turn an iPad into a dedicated high-res viewfinder to inspect shots immediately after shooting them, to verify focus, and check for any little details, which often go unnoticed on the small screen on the back of the camera. Unfortunately, this app fails to meet this need in a most frustrating and ridiculous way… Of course, the live view image is significantly reduced in size. This is expected. What surprises me is that after taking the shot, the app insists on displaying a low resolution version of the image and sticking it in this tiny window that cannot be expanded,. And when I click to download the full resolution image, it doesn’t display it! Instead, it offers to open it in another app, or download it to my iPhone Photos. And if I do that, it bounces me away from the Camera Connect app, and when I switch back to the Camera Connect app, it has disconnected from my camera! And so I must renegotiate the camera connection after viewing the full resolution image in another app. This is totally unworkable. This app assumes that I am some kind of social media influencer, not a professional photographer doing critical work. Very unfortunate. I’ll have to stick with desktop based solutions.

Embarrassingly bad app. I was expecting very little when I saw how overwhelmingly negative most reviews are, but I was still shocked by how non-functional this app is. Live view shooting from the phone is so extremely laggy and constantly freezes (even with excellent wifi reception and keeping my phone and camera less than 2 feet apart) that it's basically useless and the camera will randomly disconnect from my phone for absolutely no reason. Canon must be paying for all these 5 star reviews for the rating to be this high, because basically every written review is tearing it to shreds.

I use mainly for geotagging. I use this app mainly for geotagging. It connects with my R8 and RP quickly to transfer gps location, unlike fujifilm’s app and Fujifilm cameras. My main problem with this app is that it dies after a day or two, so I have to remember to relaunch it. I believe there was an ability to keep this open in the background with previous versions, but the feature went away at some point.

Always Disconnects. My opinion about the Canon App is negative. Whenever the Canon app is used and a call, message, or email is received, clicking on it and returning to the app leads to disconnection from the camera. Reconnection is required afterwards, which consumes a lot of time. I hope there can be a way for Cannon to fix this problem. There are plenty of other apps and Bluetooth Wi-Fi products that don't disconnect when a call or message comes through, allowing you to stay connected. They should find a way to reconnect without going through all the camera options manually. Nonetheless, I appreciate this app as a wildlife photographer because it allows me to take pictures without disturbing the subject by setting up the camera and stepping away. However, when a call or notification appears, I have to physically go back to the camera to reconnect. Canon, please devise a solution.

Worked Well and then Stopped Working. I’ve had this app on my phone since 2019 and it worked every time. Recently, it decided to stop working. The app would not connect to the camera. Seems like Canon said “screw you, we’re going to stop supporting wifi capabilities, spend more money and buy a new camera.” It’s really annoying as my camera isn’t even 10 years old. Thanks canon. Appreciate the quality service.

It’s alright. This app is alright however I have 2 issues with it Sometimes even though the camera is right next to my phone and it has connected to the app it will randomly drop connection and I have to restart the whole process My second issue is the nfc functionality, dispute watching a multitude of videos and trying everything I can the nfc function will not work properly. I’m on an iPhone 11 with a rebel t6 so everything should work out however no picture will send or nothing will connect. If anyone knows what I might be doing wrong let me know!

Ease of use. This app is simply very helpful especially for beginners/ amateurs. The importing is fast if you have adequate space on your device. You can preview and delete unwanted pictures from your camera before transferring to device. Unfortunately you can’t preview videos before transferring/ importing. A little difficult to switch networks if you already have one saved to your camera/ app. Overall, easy to use and handy.

Perfect for on the go. I honestly use this for literally everything unless I am mass dumping an entire card. It’s perfect for importing images when out in the field, editing, and publishing before I even get home.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Needs fixing. I’ve used this app for awhile now and it’s been great, I’ve been able to download my photos from my camera to my phone and as a young, learning photographer it’s really helped me show my photos to people. However, ever since I have got my new phone the app doesn’t seem to want to connect my camera to my phone and so I can’t get my photos, I work as a photographer at my youth group so I really need to get them onto my phone in order to send them to my youth after the night ends and because it now won’t connect I’m unable to. This really needs to be fixed because I have tried everything and still nothing.

Camera connect. If you have a power shot sx260 HS they do not have this camera on here

Just OK. Great when it connects. It’s connecting that is the major problem

Always an issue. I have had this app for nearly 5 years and there has always been an issue connecting to my cameras. This app really needs a major fix. Why is it so difficult just to connect to my camera?

No longer connects to my Canon 70D. I’ve been using this app for several years, but since upgrading to the latest version, I can no longer connect to my camera. Tried rebooting both camera and iPad, but had no effect. It identifies the camera’s Wi-Fi network, but there is no way to progress the camera registration process.

Would be great if it worked, but terrible connectivity problems. Even with my phone connected to the camera wifi, app will not connect. Connectivity has never been great, it would often cut out if either device or camera went to sleep, but prior to updates I was at least able to connect and use the app, now I can’t register or connect at all. Extremely frustrating and a complete waste of time. Hopefully these issues get solved because it would be great to both control the camera from the phone remotely and access and send images using my phone.

My Opinion. Great software ease of use and convenient

I love this awesome idea. I love the idea of this app

Absolutely useless & extremely frustrating. After going through multiple, confusing connection steps, which usually produce nothing, finally, by some random luck getting the camera connected (doing the same steps, but producing a different result), then you MIGHT get to see your photos on my iPhone (although usually only some of them appear before it randomly disconnects again), and if you’re even luckier, you MIGHT even be able to transfer one or two before the again random disconnection occurs. Fix this useless app, please Canon. We buy your fancy, expensive cameras, and would like to be able to access our photos from a device... It’s utterly frustrating as it is now.

Doesn’t work. Useless. Doesn’t ever connect. Wasted part of my life trying to get this stupid app to link my phone and my camera. It’s quicker and easier to buy a card reader, eject the SD card, put it in the card reader, insert it into a computer, download the software, edit your photos in Adobe camera raw, upload to OneDrive, then access your OneDrive on your phone, and download them to your phone. That’s all quicker than using this app and expecting Bluetooth to function. I tried again a year later but discovered the app wants access to all photos on my phone. Why? Why does Canon want access to my personal photos on my phone? I just want to get some photos off the camera. Suspect.

Used to work and now it’s terrible. Connection since the update is TERRIBLE. Makes you register your camera but it never works and now I cannot download my images to my phone. A few years ago, I could get the images straight from my camera to my phone without any issues! Totally seamless and now it’s complete trash. Apps should get better over time, not worse and less convenient for users.

Loving it!. Loving the wireless feature on my new can on 70D! It took me a little bit to read the instructions and get it sorted but now it's working a treat. You do need to go to the wireless setting on the camera and connect to the device, then go to the wireless setting on the device to select the camera network, then go to the app where it takes about 30 seconds to all connect up and the pictures to start appearing! I went to a wedding yesterday and was able to download the pictures I wanted to my phone then up load to social media in a matter of minutes - wonderful! On par with our Nikon wireless and our gopro wireless cameras

Horrible instructions. I tried to connect my iPhone to a Canon Powershot SX60 HD. The instructions were a confusing mess and a waste of time. Much easier to just pull out the SD card to transfer images.

Not great. Can’t preview video before downloading

K. Will not connect to the camera.

Terrible connectivity issues. At least 3 times over the past year I have had to delete or reset everything to get the wifi connectivity to work. For no reason at all it will suddenly decide that it can’t join the wifi network which it manages to find perfectly well and which it joined with no issues prior. It is an app absolutely fraught with connectivity issues which is a shame because when it does work it’s very useful.

Poor update. Update is terrible. Been using the app for years now it won’t let me register my camera. I connect to the cameras wifi then the app won’t let me go any further to download my images

App features. Would be better if they add it to apple watch too

Slow and clunky. Takes ages to connect with camera and when you do, you have to select, try to import, fail, then go through the process again. This happens every time. I expect much better from Canon. Once you have connected to a device once, connection should be instant for subsequent connections.

Image transfer using app. Gave 2star as connecting your 6DM2 and iPhone is just so difficult and not intuitive. Not sure why it does not recognise previously paired devices and connect automatically. The connection drops if you get out of the app.

Cameras!. This app is great with lots of functions.

Why Can’t I download videos?. It says that it doesn’t support my software Someone help!!

Promises much. Delivers little.. Brand new 5D mkIV, first commercial shoot with the unit and we connected it via the canon camera connect app so the client could look through photos as they were shot.. connected effortlessly for the first shot but then as we set up the second shot it went to sleep and is now impossible to reconnect. Restarted both camera and iPad and now the camera thinks it’s still connected but the iPad/app thinks different. Asks me to reconnect but the functionality of the camera thinking it’s still connected makes it impossible. Very disappointed in what could be an amazing piece of kit, hopefully Canon can spend a bit more time on this one as it was brilliant for that first shot, but now seemingly useless and frustrating since it was one of the deciding factors in purchasing the 5D mkIV. Hope Canon can fix it.

Why does connection have to be so hard?. I’ve need seen an app that’s so hard to connect to a device. Once going it’s fine, but soon drops and then back to square 1.

Great until update. Had to reset everything. I’ve had the same problems as others. The app was great until an update then wouldn’t even connect my camera and phone anymore on either my new phone or the phone I was originally using it on. In the end I deleted and reinstalled the app, deleted the connection from my iPhone wifi settings and also deleted all connections in my camera settings effectively starting from scratch and it worked again.

差评. wifi再也连接不上了，这个app无比差！

Poor connection. Not connect as always

Wouldn’t recommend. Finally a app that connects to your phone in a simple way! WRONG. This app since adding the registration is completely inoperable as it doesn’t enable my camera to simply connect as it used to. Used to be a good easy to use app! Now it’s entirely useless

Loses connection all the time. So frustrating

Connection is a pain. Connecting to the camera is a challenge every single time

Review. Able to download photos off camera wherever you are and give to people straight away

Works but could be better. The app generally works however one feature missing which I would love to see added is the ability to enable the Bluetooth remote feature to accept a trigger from a Bluetooth selfie stick. Really simple. Just accept the volume up input to trigger the Bluetooth remote function. I have a selfie stick with Bluetooth built in which I use with my Samsung camera and phones. Works great but the Bluetooth feature on my camera is useless other than to get GPS fix or use my phone for remote.

Probably the Worst App Ever Written. It’s beyond me how such a piece of garbage was allowed out. I mean, how hard can it be to connect iPad to camera? Well, for Canon the answer is very hard thanks to an utterly illogical sequence of inputs. And one would think that, once you have managed to connect (no idea how; it just sort of happened), connecting the next time would be easy. But no, of course not. This is Canon, after all. Anyway, the camera’s SSID appears on the iPad - 10 points - but then you’re asked for a password. Somewhere in the chaotic process passwords had appeared but they changed with every attempt (they looked like OTPs). , no matter how hard I tried I could not find the thing nor could I reconnect. So I gave up, put my Bose headphones on - instant connection - and listened to music instead.

Needs Drastic Improvement. It worked well at the beginning but now it won't even connect my camera to any of my devices even if i have reset and rebooted everything. It will stay at the "processing" mode but never progresses to connecting.

Hopeless. I’ve used this app for 4 years and was super easy to use but recently I’ve nothing but problems trying to connect my camera to the app. I’m over it .

Does not work - at all. I am unable to connect my Canon 6D to this official Canon product - by definition an app that does not do what it is designed to do

Cant register camera. Can no longer get photos to mobile since it wont let me register my camera. Really annoyed. Dont fix what isnt broken.

Worst connectivity. Used to be able to get photos straight to my phone now can not register my camera as it does not go further then wifi connection 😡 So upset as no longer can get images straight to phone

Saves images with date and time they imported with. Also crashes

FIX THIS PROBLEM.. I WOULDNT RECOMMEND THIS APS ANYMORE USED TO BE 10/10 now #ZERO RECOMMEND. Common canon fix this issues coz used to works smoothly many years ago since we brought a brand new canon now 2024 this apps just waste of time effort because isn’t working properly anymore what is going on guys…FIX THE ISSUES PLEASE. THANK YOU

Not good anymore. Used to join to my wifi now it dosnt work at all not happy

average. 3-stars for performance (buggy, but works most of the time), but 1-star for anti-privacy requirements (requires location data all the time).

Won’t Connect. I can connect on wifi however when I select download images or remote shoot it tells me to connect. I’ve noticed Canon don’t reply to these reviews , but maybe others reading this will help make their decision on whether to spend thousands on a Canon camera with a dodgy app or buy a better brand?

Horrible. Terrible

Hanan. Simple and easy

Works (just) but not intuitive or fast. Have just set up a new camera and with a reasonable understanding of WiFi / network setup I was able to get the direct connection to an iPhone to work. The usability is poor as you need to switch your phone to the camera’s WiFi network and you can’t use a WiFi internet connection at the same time. The iPhone defects lack of internet connectivity via WiFi after a while and then you get an alert offering to activate connection via the phones cellular data signal instead. Reconnecting the camera the next time you use it is not automated and requires repeating some of the same steps as when you first set it up. Automating it via Bluetooth would have been much better, and possibly a single button synchronisation option to transfer new photos (what I really would have preferred!). Once the app is connected, you can select photos to import (very slow transfer) and also use the iPhone as a remote viewfinder with limited camera control. That part is a good option to have. Photo transfer is probably much easier using any of the following: a wired connection to a computer, an SD card reader, or WiFi uploading via the Canon online service. You’re stuck with this app unless you use these options.

Connection is a joke. Every Canon app is always a nightmare to connect to. You spend a couple of hours stuffing around trying to get it to connect. I don’t understand why. Is Canon a tech company. I have so many devices that just connect, why is this so hard for you Canon?

Lacks basic intervalometer feature.. It’s alright for what it says it does, but it is limited in what it can do - no built in intervalometer? Come on. Once you realise you’d have to keep pressing the shutter button in the app every 10-15 seconds, it quickly loses its utility, for me. I can’t be the only one who planned on using this app on the assumption it would have such a feature? I still use it for the occasional shot where I don’t want to physically touch the camera but I really expect the app to have a basic timer feature. Other third party apps exist that do it reasonably well, so it’s technically very possible. I assume they want to gatekeep this sort of feature so that customers have to spend extra thousands of dollars on better cameras that have it built it as a feature? Still, for what it does do, it does it well. 3/5.

Used to be good. Since they introduced the registration of camera to the app, I have not been able to access my photos as it simply will not connect to my camera.

Somewhat unstable at times. This app works well when it works, but I’ve had it fail to connect vis Bluetooth repeatedly. I’ve also regularly experienced connecting to my network successfully, only to have it fail when I select photos to import into my phone. A second attempt to join my network and import photos usually works (except for today). Bluetooth is enabled on my iphone (IOS 15.7.3) and the phone connects to the camera, however the Camera Connect app can’t seem to connect via Bluetooth. I’ve tried unpairing the camera and phone, then re-pairing. Clearing wi-fi and bluetooth settings on the camera. All sorts of recommended fixes. But the only thing that works for me is to delete the app entirely, then re-download and install, followed by re-registering and re-pairing. This is annoying, frustrating and time-wasting. Please work on the stability of your app. It is a good app but it needs to be more stable. I know that Canon makes great cameras but a great app to go with it would be really great.

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Wi-Fi problems. No matter how I modify my phones Wi-Fi and network settings this app constantly disconnects from my r6 and rp while using it in either shooting or photo download mode. When it’s working, it’s fine, but it so often I’d a game if reconnecting or power cycling my camera (because it also somehow can’t reconcile being disconnected ever and instead of just initiating a new connection it tells you to reboot the device.)

Compliqué. Très compliqué et on doit prendre le n abonnement pour transférer nos photo sans problèmes c’est vraiment absurde

App stopped working. This app was great for me for a few years but I have not been able to use for at least the past 8 months even though my phone was all the updates and space etc. I have deleted and reinstalled but it’s still a no go. Disappointed

Works on iPad but not iPhone 14. Unfortunately, this seems to work only on my old iPad and not my new iPhone 14. After the iPhone connects to the camera the app does nothing.

Glitchy and archaic. It’s convenient to move pictures strait from the camera to the iPhone, but the process is such a chore, it feels like an homemade program from the early 2000.

Slow, clunky.. Maybe I’m using it wrong but having to press 7 + buttons to connect the camera to my phone seems ridiculous

Impossible to connect. I have not been able to get this to successfully connect and transfer a single photo!

Glacial photo transfer speed on iPhone. I use Photo Connect for both my iPhone and iPad. The iPad’s transfer speed is pretty good; however, the iPhone transfer speed may as well be dial up. For example, 30 photos took almost 30 minutes to transfer. This was a consistent issue for both my old iPhone 11 and my current iPhone 13. I’ve read online, some people say there is a chip set issue. I’ve deleted the app and reinstalled it numerous times. I’ve reset my iPhone numerous times. Nothing fix this. For Canon, this shouldn’t even be an issue. There are many other apps that transfer large data and have no problems. My rudimentary dash cam app can transfer 4K video files faster than this app! Come on Canon, fix the transfer speed on iPhones, it’s 2024!

Too Complicated. Too Complicated

camera connection issues. loved the app at first, however the new updates have made it impossible for me to connect my camera to my iphone. i connect to the camera’s wifi and nothing happens, please fix this issue.

Power Shot... Great camera and zoom too.

App. Was great till they updated and removed compatibility with Elph 320 HS series. Now have useless camera. Buy new NAFC

Buy an SD reader instead!!!!!. Since the new update I it won’t work for me. I’ve used it for years no problem and now it won’t connect to my camera. I used to just connect to my cameras wifi and download that way was so easy not any more. App is useless now!!!

The worst.. My god what a horrible app. Complete garbage.

Update. I think this App needs an update. Instead of letting me download all the photos from the day, it just keeps spinning like it’s loading and it’s been doing this for days.

My opinion. Very cool app

So bad the performance. At the beginning the connection was good! Not hardly I can’t connect my camera to the app! I always have to use my usb line to download the pictures!

Convenient!. After reading the reviews of this app I was nervous to try it but crossed my fingers and hoped the issues where resolved. It works fine! The only issues I have with the app is I have to connect my camera via wifi twice. If I do it once I get the device not found message on my camera but after reconnecting it the second time it works perfectly fine. I love how I can grab a photo off my camera wherever I am, and I especially love to be able to show my clients on a bigger screen.

Connection. It’s unbelievable that an app of such poor quality is out there.

It’s ok. I like the app I really do it can sometimes be slow and hard to connect but other then that it’s amazing I recommend

Worst Camera App on the planet. I have a canon 6DmkII. Part of why I bought this camera was for the remote capability through my phone, this app almost never successfully connects. There is no way to use Bluetooth. The odd 1/1000 tries I get it to finally connect it lags so badly that its borderline useless. I have better luck setting the 10 second timer and running back into position. It also loses connection if you don’t take a picture within a minute and then refuses to reconnect. I just tried using this to take pictures of my kids and myself for Christmas and both of my kids are crying in every image because of how frustrated I was fiddling around with this pos app. I would give it negative stars if I could. Horrible.

Difficult to use. Difficult to locate anything. Not able to use unless camera is on. So you can’t actually have the camera images saved in the app.

Fonctionne très mal. Déconnecte souvent .Je dois recommencer plusieurs fois avant de voir les photos.

GREAT. Lots of options, works well, although I heard that some people have problems with camera connection, but not me.

Wow.. It’s astonishing how bad this app is.

this app confuses me but it does try not to. above

More Simple. Make it more simple

Good app, just too much trouble connecting.. It’s a good app, it just needs easier or more simple way to connect with my cameras

Literally can’t connect anymore. This app has always had its flaws, but at least it was reliable. Now it’s just in the gutters, whatever software updates were recently installed has rendered any attempt to connect impossible. It’s so damn frustrating, I’ve had the app for over 5 years now and it’s basically just a waste of space now.

It ok. It’s really useful at home but when I’m at school it won’t connect and I deleted the app so it could possibly be fixed but I still can’t connect the camera to the phone and it’s even worse because the camera isn’t registered anymore. Please fix this?

Worst version ever !!. Seriously !?! It’s like they never did this before. It’s worse than ever. Just buy an card reader connection for your phone, unless you want to be frustrated for hours trying to get the stupid app to work. Useless !!!

Connection issues. Every time I wish to download from my cameras to my iPad, its a nightmare, not so much with my 90D but BIG TIME with my 5D MkIV. It’s ridiculous for a $3500 camera.

Broken app. This app was reliable up to the last update, and would have got a five star review easily…however it’s now impossible to connect to a camera (tried with two different R5’s, nope). Do better Canon.

Clunky functional. Works, but keeps disconnecting.

Fix Update. Fix new update.

it WAS okay. it was a good app until you updated it, it doesn’t even have my camera model to register it, so it doesn’t even work,,, i have a powershot elph 320 hs and it’s not even there,,,

Clunky. It’s a clunky app, sometimes connects

Problem. Connection issues

not happy. i loved this app! i had no problem connecting my phone to my camera. now, it doesn’t even work. i have let it sit for hours trying to get a connection and it doesn’t work. i’ve disconnected my camera multiple times and that doesn’t help either. please do something to fix this!!

Clumsy and Flawed. Erratic at best. Must jump through hoops to “connect,” then suffer through an almost-instant disconnect. Really? The same process on my Olympus wasn’t perfect, but far, far better than this.

Still challenging to connect to my camera. The various iterations of this software have improved over the years, but it still takes 20 minutes to figure out how to connect to my camera. It works well when connected, but I wish connection would be easier.

Thankyou. This app has good qualities!!

I expect better from Canon. Have never had consistent performance from this Connect app. It is really “hit & miss” and is very frustrating. I spent a lot on my Canon camera and truly they should have a superlative app for their customers. Very disappointing and aggravating.

Great product ♥️. Best features!!

Problem. Many deconnections in the process.

Slow…. The app is a bit slow overall and looses connection all the time

Sus. ‼️Never trust an app that REQUIRES to have full access to your gallery⛔️

Awful. I’ve been using this app for years with no problems until the last few months, won’t connect to my iPhone or iPad no matter what I try. Disappointed

wifi disconnection issues as many users complained. can not be more frustrated every time has to reconnect the wifi whenever switching back from other apps. aslo the ui looks so amateur.

So frustrating. Cannot connect no matter how hard I try. I used to connect no problem. This app is beyond frustrating now 😖.

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

WHY did they change the app. The old app worked perfectly for me. Now I can never get my camera to connect to the app using WiFi. I never had any issues before this new app, and now I have to use a work around to get my photos from my camera to my phone. SO FRUSTRATING I’ve tried uninstalling, disconnecting and reconnecting everything but nothing helps.

Lost connection. Sometimes the connection between devices drops. Also it takes a long time to reconnect when showing clients their images

It does its thing. The app is somewhat basic, but it does the job of transferring pics from my camera to my phone.

Thought they had fixed this. Still can’t connect the app to iPhone 13 Pro, smart Wi-Fi connect or whatever iPhone has will not allow the connection to stay with the app because it doesn’t recognize the Wi-Fi signal as having a connection, thus constantly disconnects and reconnects to whatever else as it pleases. Very annoying and it was even fixed briefly.

Terrible update makes it not work. I loved this app, but as of a recent update it it no longer usable. It cannot connect to the wifi from the camera and now makes the app useless. My friends and family with similar products have the same issue. Don't waste you money on these cameras since their basic functions not longer work

Product ok. I have a hard time connecting to the software and downloading pictures. I wish they had a annual package instead of paying 4.99 per month

Canon Eos2000D. I’ve had this app for years with no problems. Now, since it updated, my camera won’t connect to my phone. I tried shutting my phone down and uninstalling the app and re-registering it, but it won’t allow me to. Now the camera doesn’t even register and there’s no way for my to get my pictures (I don’t have the cable).

UX needs a lot of improvement. Ability to select multiple photos for import is a big missing. Should be able to transfer just over Bluetooth; not sure why a wifi connection is needed as well.

This app has lost its ability to connect to my camera. Pretty upset, because after years of using my canon, PowerShot SC730 HS with the ability to transfer my photos to my iPhone, has suddenly stopped functioning. I’ve tried everything and I cannot find any support to assist me with this. Major disappointment. Always been my go to camera.

Now Requires Paid Subscription. How can a company give you the full functionality to import to your phone for YEARS and then an update suddenly requires the user to pay a monthly subscription for the same functionality, otherwise your photos will be watermarked? That was a “feature” when I spent $3500 for the camera. Now I have to pay for the privilege. Do better, Canon.

Won’t work. I have a Canon 6d. This camera gets to the screen where it says it’s ready to connect, but the button never lights up so I cannot go any further. I have a Canon T7. This camera does light up the button to connect, then it says “Connecting…After connection LCD monitor will be turned off”. A big waste of time.

don’t get this app. i just downloaded this. thought it would be great to send immediately to clients a sample photo. well my camera did an update and seemed to have froze well i forced a shut off and it deleted 2 hours of work. Now i have to re do these photos. I think i’m goin got remove this app. Anything with the potential to possibly delete files is not a good app

A bit finicky. Overall good, it can glitch when reconnecting to your phone but just turn the camera off and back on

Love this app!!!. This app makes it so easy to import photos from your camera!! I had to watch a how-to video on it first, but this app is definitely user-friendly!!!!

Using my GoPro instead. Been using this app for years and rarely works consistently. Guess what Canon? No one needs to purchase and use your products. Been using my GoPro more and more because the app to connect to the camera works quickly and flawlessly every time. Substandard products are a great way to lose customers. I’m a case in point.

Useful app with connectivity kinks. App is a great tool that struggles to quickly and easily connect to my rebel t7. When connected it often disconnects while viewing, taking, or downloading photos. It also will disconnect if you switch to another app like photos real quick.

It’s an okay app. It’s a little slow when I try to look at the photos. Although it could have something to do with the fact that my is a little bit of an older model. Otherwise I do like the app. It’s very helpful if you want to take a selfie or something of that nature.

Challenging. I had high hopes for this app but every time I try to use it, it’s 15 minutes of re-setting everything up and then getting frustrated when the connection just stops. Then I have to start the process all over again. The app has great potential but it’s not consistent.

I don’t like this app. There isn’t a time that I try to use this app and something doesn’t go wrong. Either the wifi won’t stay connect, it asks me for a password that I’ve never set up or I do everything right and I still can’t get my images. I sometimes spend hours trying to connect my camera to my phone. This entire app makes me want to get a new camera.

App rarely works. Idk how there are so many 5 star reviews…this app rarely ever actually connects to any of my canon cameras. It’s quicker to remove the card, upload the images to an external hard drive, edit them and hand deliver them to the client than just getting the app to connect via Wi-Fi or Bluetooth. Any stand alone app that failed this bad would have been scrapped years ago…do better canon.

A great app. I love this camera and being able to connect and show others my photos!!

Useless. Phone will not Pair, after multiple attempts and there is no such app. Fed up with this whole process!!! Canon, you sure make it tough to keep using your products

Thought it would be better. Based on the reviews I was really excited for this app but the WiFi connection is weak and takes a long time and the camera requires full album access in order to use photos, which im not giving it. So essentially this app is pointless to me. I’ll just use the as card it’s fine.

Crashes and shuts camera off. When connecting my iPad to my EOS Rebel T7, it takes over a half dozen times. If Camera Connect encounters a problem, IT SHUTS OFF THE CAMERA! Once connected, it freezes quite often requiring the app to be restarted. Sometimes it disconnects for no apparent reason. I would expect a 99+% reliability rate when using this software, but it’s closer to 1%. Don’t waste your time on this (cr)app.

Not working. From last month, my picture doesn’t show on the app anymore. It only show some and some are missing

Two things need to be improved. 1. Pictures downloading is too slow. The connection is via Wi-Fi but file downloading experience looks Bluetooth. 2.The downloaded pictures should be marked to avoid double works.

PowerShot G7X Mark II. Love this camera, offers a great range of options, high quality photos and videos, easy to connect and transfer images to iPhone, and small enough for travel!

Works as expected, maybe Better. Sometimes takes a minute to connect but overall a very solid app. When setting up best not to be near another Wi-Fi connection.

Transfer to new phone. I upgraded my iPhone and when trying to connect, the app doesn’t accept my password. I can’t find a prompt to change or recover it, so I cannot use the app to transfer photos. Else, I loved it on my old phone.

Lost Functionality?. Newest version is practically useless for my use case now. Even while I can connect the camera to the app, the remote functions (specifically zoom) do not work at all. Additionally, it appears remote feature set was reduced to just a button for shutter and a tiny slider for zoom. Is there a focus button I’m missing? If so it’s in an unintuitive place. Super frustrating to work with.

Update ruined it. Once this app updated my camera would no longer connect. No amount of trouble shooting could fix this. Making this app completely useless. Also the privacy policy is sus. Super disappointed to go back to hard wiring and using my computer instead of my phone. Do better please for the love of god.

Poor connection. Features are good but successful connections are far and few between. Typically have to reset camera connection for a successful connection. The connection lasts a few minutes then have to reset again. I reset by toggling airplane mode on and off. Connection takes 20-30 seconds to complete. Pretty frustrating.

Great app so far. Just got my new camera today and it was very easy to connect to my phone, took a while to transfer pics but quality is amazing.

Won’t connect most of the time.. Almost impossible to connect have to disconnect the camera to the phone and then reconnect it and then turn the camera off and then with the lock at my connect. Silly games you have to play in order for it to work

Streamlined and smooth connectivity. Delighted by how well this app works—an almost effortless way to move pictures from my Canon to my IPhone for sharing on social media.

Love it!. I’ve only used the app for a short while after installing it today. And I can definitely see myself using it a lot. But so far so good.

Complicated to connect on App. It just won’t connect to your phone via app and internet. I wasted so much time trying to connect my phone so I can download my pictures but unfortunately it didn’t. It was only once that actually connected which was a miracle but now I have given up on it. Just for that I won’t be buying any canon cameras.

Best Camera to Device Transfer app. Easier to use Camera to device camera app I have ever used can go from camera to iPad or iPhone in a minute.

I love the update!!. I’m so impressed by the functionality of the app now! I use it and share this with every Canon user I come across! Thank you so much for making this better!

Could Stay Connected Longer. Pretty useful. Just wish it could always stay connected. Reconnecting can take a while at times.

Confusing. I don’t like the new update. . It’s confusing & I don’t understand. The last version was simple. I can’t bypass the set up camera operation page it fails to pair my camera to my phone. . Before I used to be able to transfer pictures from camera to phone with ease. Now I can’t

Why Not. Useful app when transferring content to edit on the spot. Very easy to use; would recommend to anyone with canon products¡

New version is garbage. This is what I hate about app updates. The old UI worked well connecting to my m6 II but I updated the app and stuck with this hot garbage app that has issues connecting to the camera now. I mean the whole point of the app is to connect to the camera to pull images and this garbage tied app is now sketchy.

Never Works. I can maybe get this app to work once every few months after fighting with it for way too long. Love being able to shoot from and save pictures directly to my phone when it actually works. Have been attempting to use this feature for 2 years and it has worked easily once when I first set it up. Hate it.

App never works. I love my camera but this is the worst app. Every single time I try to connect transfer images to my phone the connection never works, I have to wipe and reinstall my camera. One of the main reasons we purchased this camera was because of the ability to transfer to mobile but it has worked without issue one time since owning it for 2+ years.

Canon. I love the quality of the camera and how it’s so easy to use and the app is so easy to use and when you try to download data/images, it goes so quick

App doesn’t remember how to connect to camera. Bugs in app need to be fixed. Each time I try to download pics I have to make the app “forget my camera” and reinstall it PLUS reinstall the WiFi connection on camera. Troubleshooting search online confirms this is a common problem with the app and camera.

Will not connect to my computer!. This is the most annoying thing I have ever used, I cannot connect this thing to the computer at all. It’s annoying and kind of crap after all the money I have spent on this. Now I have to manually go through and manage the photos over the slowest display I have ever used.

Garbage App. This app is garbage, I’ve had 2 different Canon cameras and have had issues connecting both of my cameras to this app EVERY SINGLE TIME. The camera would never connect and I’ve uninstalled the app and re-installed it multiple times. Do yourself a favor and buy a SD card reader for your phone. A million times easier than torturing yourself to get this app to connect with your phone.

Had trouble connecting today. Please make this app stable. Stability and reliability are the #1 feature that professionals care about when tethering for clients!!! I need to trust that it will work every day. If it isn’t reliable, then it wastes time on set and makes us look bad to our clients. Please beat CaptureOne Pro as the professional standard, and make this app reliable! Thanks!!!