Canon Camera Connect App Reviews

A horrible consumer app. I have endlessly tried to connect an Sx740 HS camera to this app for no other reason than to import them to an iPhone. It only seems to work - once - after I delete and register the same phone. It can’t connect to my home WiFi network, or it can’t but can’t find the camera, or it spins endlessly trying to import a single photo. A terrible product, unless you want to waste hours of your life watching this app fail repeatedly to make a simple connection to an iPhone. Absolutely hate it.

Always Disconnects. My opinion about the Canon App is negative. Whenever the Canon app is used and a call, message, or email is received, clicking on it and returning to the app leads to disconnection from the camera. Reconnection is required afterwards, which consumes a lot of time. I hope there can be a way for Cannon to fix this problem. There are plenty of other apps and Bluetooth Wi-Fi products that don't disconnect when a call or message comes through, allowing you to stay connected. They should find a way to reconnect without going through all the camera options manually. Nonetheless, I appreciate this app as a wildlife photographer because it allows me to take pictures without disturbing the subject by setting up the camera and stepping away. However, when a call or notification appears, I have to physically go back to the camera to reconnect. Canon, please devise a solution.

Really, really hard to use. You need a PhD in dumbfuddling to use this app. Part of the problem is my Rebel T7’s bad interface and the other is the this seemingly disconnects from the phone every time you complete an upload from the camera’s memory card to this app. I had to get help from my techno-geek 15 year old son on how to get this set up the first time. Based on the reviews of the camera, I may be one of a very T7 owners having this issue, but given this is, other than removing the memory card and inserting into your computer’s card reader, the only way to get your pictures onto your phone or tablet, I am stuck with it.

Privacy concerns. The app does would it says it will do but you have to give the app access to your entire photo album in order to import photos.. why do you need access to every picture and video I ever took just for me to get one photo of my camera. Also in the user agreement they explicitly say that google analytics will be place on images use in the app. I agreed to that thinking just the images on my camera but now you want every image on my phone or the app is useless. Will delete this and find another way to get photos off my camera 🤦‍♂️

Fails to meet basic needs of professional photographers. I was hoping to use this app to turn an iPad into a dedicated high-res viewfinder to inspect shots immediately after shooting them, to verify focus, and check for any little details, which often go unnoticed on the small screen on the back of the camera. Unfortunately, this app fails to meet this need in a most frustrating and ridiculous way… Of course, the live view image is significantly reduced in size. This is expected. What surprises me is that after taking the shot, the app insists on displaying a low resolution version of the image and sticking it in this tiny window that cannot be expanded,. And when I click to download the full resolution image, it doesn’t display it! Instead, it offers to open it in another app, or download it to my iPhone Photos. And if I do that, it bounces me away from the Camera Connect app, and when I switch back to the Camera Connect app, it has disconnected from my camera! And so I must renegotiate the camera connection after viewing the full resolution image in another app. This is totally unworkable. This app assumes that I am some kind of social media influencer, not a professional photographer doing critical work. Very unfortunate. I’ll have to stick with desktop based solutions.

Works Great for importing Photos Quickly!. I’ve had my Canon Rebel T6 for a couple year now and I’ve been using this app to import my photos directly to my iPhone. The app is easy to figure out and use! I love that I am able to import the photos to my iPhone and keep the quality of the photos, it’s also very useful to quickly delete any unwanted photos on your camera. I definitely recommend this app whether you’ve had your Canon Camera for awhile or are just starting out with your camera!

Canon Connect and R5. I love having the ability to shoot from my phone. Don’t have to carry a trigger. The best is to move photos from my camera to my phone. Sometimes I am in very remote areas and may not move images to my computer for days or even months. It is so simple.

Not for the privacy-wary. I wanted to use for copying camera photos to the phone wirelessly. Functionally it seems OK. But I was surprised how many permissions it asked for; first the license agreements, then one request after another. I’d happily use the app if it did what it could with limited permissions. And some permissions have technical reasons for them - it can’t connect to the camera at all without permission to “view devices on local network.” As for “Precise location” … maybe? But it smells fishy. I gave up on the app after it asked for unlimited access to my phone’s photo library. I refused, and the app actually crashed. I restarted it and gave it access to a new sub-album. Nope - it wanted everything. It wouldn’t even copy a photo to the clipboard unless I let it read every photo on my phone. So I uninstalled it. It’s probably innocuous, just developer naïveté, but not worth the risk.

I use mainly for geotagging. I use this app mainly for geotagging. It connects with my R8 and RP quickly to transfer gps location, unlike fujifilm’s app and Fujifilm cameras. My main problem with this app is that it dies after a day or two, so I have to remember to relaunch it. I believe there was an ability to keep this open in the background with previous versions, but the feature went away at some point.

Ease of use. This app is simply very helpful especially for beginners/ amateurs. The importing is fast if you have adequate space on your device. You can preview and delete unwanted pictures from your camera before transferring to device. Unfortunately you can’t preview videos before transferring/ importing. A little difficult to switch networks if you already have one saved to your camera/ app. Overall, easy to use and handy.

Easy Use. I like to edit my photos on my phone and being able to connect my phone to my camera and download photos is a plus for me. The connection setup is easy, both the phone and camera instructions are very simple to follow, and it only takes a minute or so depending on the speed of your WiFi connection.

Cannot Connect. First off, it's really annoying to not be able to do anything in the app until "registering" the camera. Second off, if I am connecting my camera to the app anyway and your app has the ability to get metadata about the device to categorize it, why am I manually selecting what product it is? Third, even after making me tell the app what product I am trying to connect, it still doesn't do the job! I turn WiFi off and back on, I enter the pairing mode on the camera, and I connect my phone to the hotspot. This is after a successful connection with my iPad, as well. Seems to me the app isn't reliable, and software usability isn't Canon's strong suite.

Worthless. Glitchy. Terrible.. On a recent trip, I didn’t have access to my usual set up, so I didn’t have an SD card reader. I tried using the canon connect app, and was frustrated at every turn. It constantly lost connection to my camera, if – heaven forbid – I would dare to switch between connecting to my laptop or my phone, I would have to completely delete a registered device because it wouldn’t reconnect to it again. I remember using this app in the past with great success, so I am not sure what changed. It’s done a complete 180 in quality. Also, I have to agree with some of the other reviews on here: why do it need access to my entire photo library? I just want to get the photos off the camera. You don’t need access my entire photo library. Incredibly disappointed. Do better, Canon.

Problems with Connection. I feel like every time I go to connect my camera to my phone, it will be connected for about three seconds before it disconnects. Sometimes I won’t even be able to find the camera on the phone, it’s really frustrating. When it does connect though saving the photos can be a problem too, it would be nice to be able to do things outside of the app while they are being transferred. I haven’t been able to save 300+ photos cause I keep on getting mad cause the app wouldn’t stay connected. When the app does what it’s supposed it’s a good app, but they just need to work on ease of connection.

Won’t connect IPhone 13 IOS 16.5. I’m not sure if this is on Apple or Canon, but my IPhone 13 with IOS 16.5 WILL NOT connect using this app and it’s very frustrating. I have tried everything under the sun to get it to connect and nothing has worked. My husbands Motorola phone and my Old iPhone will connect so it’s not the camera. I’m wondering if the new IOS update is causing issues because it is switching back from cellular to wifi depending on what connection is better. I’ve also disabled that feature and still nothing works.

Great when the camera cooperates. This works wonderful when the iPhone and Camera are cooperating with each other. I wish the WiFi signal from the camera could just be picked out from this program inside of me going to the iPhone’s system program to connect. My camera is the 80D. If I get another camera I hope they would have Bluetooth, that would be so much easier.

Good but slightly difficult. I love that I can easily move my pictures from my camera to my phone or iPad. The only down fall is that for some reason the quick connection never works for me and I have to go through a slightly longer process to get my phone and camera to connect. I’m not sure why it is that way, but I’m used to it now and just treat it like it’s supposed to be part of the process. Honestly I should try to look it up and figure out why but like I said, it’s a habit now.

I see the same complaints 10 years ago. This app is a complete waste of time. I was so thrilled to upload my photos wirelessly on vaca as a backup. It is cumbersome to figure out, insisted on uploading to google photos and google wanted access to all of my photos. Figured out how to transfer to my iCloud instead (could not tell you how, but I did it). Takes forever, even on my home wifi that is Fast for everything else. The biggest problem is that it doesn't transfer sequentially, neither by date/time or by img #. There are skips, uploads 10 in a row, skips one, 2 more uploaded, skips 10. Then it numbers them with a (2) that puts it all out of order. This is the same complaint from a review from 10 years ago. Why, canon, why? Fix this thing, or don't offer it. I have 3000 photos from a long vacation with intermittent missing photos. I have spent a week trying to figure out which pix are missing. I'm giving up and buying an sd card reader. The positive reviews must be from canon employees. Cannot fully express my disappointment in this app. (Love my Eos R 10, but maybe I should have bought a nikon)

Won’t stably connect. It used to work very slowly, but now it pretty much stop working probably due to the update. Loading take forever, and the connection would disconnect suddenly. I spent 40 min but had only one photo successfully transferred to my phone today, and yesterday was 1.5h for 3 photos. Even in the past when the older version worked (unpleasantly slowly), I was wishing I could let it transfer in the backstage while I can say browse websites at the same time. Nope, once I switched to another app, the connection was lost. Because of this app I hate Canon and will not invest in Canon when I have the budget or the current camera stops working.

Second attempt requesting update!. Cannot use the app until it is updated to be compatible with IOS 17.5.1. Please update!! I used this app for years and it suddenly stopped working months ago. Now my pictures are held captive with no way to transfer- I have no computer to use the add card to retrieve them. After researching and nearly throwing the camera and phone out the window in frustration, I found that the app isn’t compact with IOS 17.5.1 - it’s last update was to 17.4. Please get this fixed so my pictures can be freed!!

Always a fight to connect. This app has worked great during the few times I’ve finally gotten my camera to connect, but this isn’t frequent or easy enough. It is always a fight to connect any of my three canon cameras that I have owned across the last ten years (70D, 5Dmarkiv, 5RC). The connection issue amazingly has not improved over time. Maybe it has only gotten worse. I don’t understand how this hasn’t been resolved at any point across the last ten years of this being an issue 😔

I finally figured it all out!. This camera does so much. On vacation and I finally took the time to learn more functions! I love the remote camera mode using your smartphone! It has to be with the same wi-fi area. That’s ok. The sending feature from camera to phone is wonderful. I need to know if it has the ability to do multiple picture uploads. A high quality video is gonna take way too long, & that’s the only bummer. If it had the way of airdrop then this would be gold! Overall, I love ❤️

Can’t connect. I have used this app for several years my camera has always been connected to this app now all of a sudden it will not let me connect my camera at all I have a rebel EOS Rebel T7 For some reason now it doesn’t recognize my camera or anything when I try to connect it it does not work. I have tried removing the app and reinstalling it with no success. I am a professional photographer and it’s frustrating not to be able to download pictures so I can edit and give to the person who I took pictures for.

Unable to connect iPhone to my camera. When I first installed this app, I was able to communicate my iPhone with my m50 cannon using this app. Now it shows in my WiFi settings that it has connection but quickly looses connection. Updating the app didn’t work and no setting in my camera have changed. Started off great then out of nowhere things just went south.

Recent Update Broke Direct Wi-Fi Connectivity. I’ve been using this app with my EOS R with out issue until today. Looks like a recent update broke the app’s ability to direct WiFi connect my iPad Pro to the EOS R - does’t matter if I select the camera’s wifi before or after launching the app. Found that I can connect using Bluetooth, then letting the app connect via Wi-Fi. Only issue is my RAW files appear color swapped(?) in the default photos app… files are fine once imported to Affinity Photo. Before the recent update I had no issue connecting directly via Wi-Fi, or importing raw files. Please fix Canon!

Useless Now. The app is completely useless after the update. It gets stuck on the wifi connection page and despite my phone connecting to the cameras wifi, nothing happens in the app. I deleted my registered camera to try to solve the issue, and now I can’t register my camera again because it remains stuck on that page. Tried fixing this for over an hour then came to see everyone else is having the same problem. So frustrating.

Broken AGAIN. This app is junk. No matter what I try it will not connect to my Cannon Power Shot SX530 HS. I have tired eveything imaginable from reinstalling the app, resetting all settings in the camera, resetting the router, trying other WiFi’s, etc etc I’ve spent almost a full day trying different things scouring the internet, and reading that a bunch of people have this exact same problem with this app. It updated, and everything broke. It was difficult to use before but now it’s impossible. Very very unhappy.

Same poor app. I saw a new release for this software, but like every previous version “connecting” to the camera is a matter of pure luck. The instructions NEVER work as suggested. Bluetooth will not connect and the app says it needs WiFi as well. No way to connect. When I have convinced this app to work in the past (and functionality never lasts and you end up in the endless “connection loop” when reconnecting) it was pretty nice. Enjoyed the remote use of the phone controlling the camera. But the amount of fiddling to get there is not worth it. Bluetooth is easy for every other device I have ever connected but this pile of garbage is going to be deleted as soon as I finish this review. AWFUL CONNECTION ISSUES prevent what could be a pretty decent tool from working. FIX YOUR SOFTWARE.

Review. I normally don’t review apps but I’m kinda impressed with this one. Lot of things I probably would change but it’s free so be it. Only thing I don’t like is the auto zoom control from my phone. It’s very slow and quirky. It could be because I have an iPhone 7 se. I love downloading pictures from my camera to tablet or phone quickly and without having to take my tripod mount off. Definitely a gonna keep app

Terrible but no choice. Two stars because at least I end up with my photos/videos transferred. This app is only good for transferring photos from the canon device to the desired smartphone. Anything I want to transfer a video that is 1 minute or longer I am waiting about 10 minutes. It disconnects from the wifi many times therefore interrupting transfers and takes forever for videos. It is unfortunate because I love my canon camera and the quality produced but this app causes more stress and frustration than good. Canon- do better!!!

Longevity. I have been using this app since 2017, and I have always appreciated being able to put my images on a device straight out of camera. Connect has come a long way since then. I do have one question, and it’s in regards to video. Up until very recently I have been able to move videos to a device, and suddenly that stopped. I have the latest version, and cannot figure out why I can’t move these files. Any help would be appreciated.

Doesn’t work anymore after the recent update. This app worked SUPER well and fast……until they did an update this year. Now it won’t work at all. Occasionally, it will connect but after like half an hour of going back and forth. Once you finally get it to connect to your camera, it won’t connect anymore unless you delete ALL your previous settings and spend another who knows how long trying to get it to connect again. After whatever update they did, it’s completely useless. Terrible. Canon, you need to fix this!!!!!!!!

Worthless. I don’t normally write reviews because it’s not worth the time but I made it a special occasion for this app. This is the most worthless app I have ever had and what makes it disappointing is that it is supposed to connect to equipment that cost thousands of dollars that I can’t just get rid of and replace with a company that has an app that actually works so that I can transfer photos to my phone or tablet. The amount of time wasted trying to make this app work when it should take seconds, then to have it not work before you can even download a single photo is ridiculous. It’s an absolute joke and I’m seriously thinking about selling every Canon product I have, take the loss, and invest in a company that can make a simple file sharing app that can actually connect to their expensive equipment.

No longer working for me. This app used to connect seamlessly with both my iPhone and iPad. Now, I have a new iPhone and iPad and this app isn’t working properly. I do not see where there is an updated app, it is the same as before. When I choose to transfer images from the camera to my iPhone 15 Pro Max and iPad, the screen comes up on my phone and pad without images so I cannot choose the photos that I’m trying to transfer. I’ve looked on Canon’s site to try and troubleshoot to no avail. Please help!

Not continuously updating GPS Coordinates. Ongoing issue with GPS Continuously updating with each new location/photoshoot. This is incredibly frustrating as I need to manually adjust the location of photos by copying the coordinates from the map application and pasting them into the photo/photos location. It seems to only mark the coordinates for the first time the app is activated with gps on. I hope the app can be updated to correct this major frustration.

Constantly disconnects, remote shooting. Most frustrating thing ever. I can see that the app can do a lot, but it won’t let me adjust settings completely, I cannot put it on continuous shooting and it constantly disconnects and super frustrating to try and use this for such things as self portraits. I don’t know when else I would even want it. Very disappointing. I’m only standing 15 feet away from the camera. And I am still in Wi-Fi range for my house too. Whatever.

THIS IS SO GOOD!. I’m flabbergasted with app! When I would get my pictures off my Rebel T7, I’d have to get my SD card, the drive, a computer, then log into this app on computer, slide a single image at a time over to airdrop, then wait for my phone to receive it. And with this app, I just have to press three buttons! Amazing in sooo many levels! 😆🥹 Thank You Canon!!!

Bluetooth rocks. I’ve used the predecessor to this app for years to get pics to my phone via WiFi. It was a little clunky but I found pretty easy to set up and use. This was a rocky start with my new, BT enabled camera. I continued trying to use WiFi and succeeded with difficulty each time, until I finally updated the app and discovered bt feature, then eventually [expletives deleted] had to delete the app and reinstall before I finally made it work. But now, it’s so much nicer than the old way. No more initiating WiFi on camera, then connecting on phone. Just open app and bt auto-starts the camera connection.

Problem. This has always been a finicky app. It won’t connect well via wifi to my phone. But after the last update, it won’t connect at all to my phone. The camera does not give a bluetooth option, and the app seems to connect but then won’t give me pictures to download. Anyway, I’m super frustrated, it’s been a few days of me trying, and I’m looking into other options to download pictures. It’s just a bummer I can no longer download them to my phone. Wish the app wouldn’t have been updated.

Embarrassingly bad app. I was expecting very little when I saw how overwhelmingly negative most reviews are, but I was still shocked by how non-functional this app is. Live view shooting from the phone is so extremely laggy and constantly freezes (even with excellent wifi reception and keeping my phone and camera less than 2 feet apart) that it's basically useless and the camera will randomly disconnect from my phone for absolutely no reason. Canon must be paying for all these 5 star reviews for the rating to be this high, because basically every written review is tearing it to shreds.

Disappointed at the moment. Okay so I’ve had a power shot SX530HS for many years and I’ve never once gotten it to connect to WiFi or my phone. I follow all the instructions exactly and it never works. I have no idea what I’m doing wrong, and I have no idea who to turn too. Maybe I’ll have to ask reddit. This isn’t very user friendly, and I’ve grown up using technology so I really shouldn’t be this confused. But what’s the point in me having a camera if I can’t ever upload the pictures anywhere? I’m so mad and there’s nothing I can do about it. There’s nobody to help you on this app, just some vague instructions that apparently don’t even help. Some customer service support would be appreciated because I really wanna use this expensive camera. It doesn’t deserve to just collect dust. I’m in rage mode to be honest

Love it so far. This is my first ever “real” camera. A canon EOS r100 (which I love) and being able to do everything this app allows me to do with both taking pictures (using it as a remote and changing camera settings which is the best when dealing with astrophotography) as well as being able to import and/or delete things from the memory card without it ever leaving the camera AND save to my phone for super easy sharing; is just absolutely amazing and makes this amateur photographer (who’s not actually great at getting pics off the device they were taken with (they typically just stay there) these features are perfect. Love it

Something else from Canon that stops working. Canon’s response: “Just buy a new canon camera, it should probably work then.” I’ve been trying to connect canon cameras to my phone since the EOS M, and always there’s a problem. It’s faster to drive home, transfer photos to your computer, then email them to your phone, than to wait for the app to connect to your phone, EVEN IF YOU HAVE ALREADY PAIRED IT AND THE CAMERA IS LISTED IN THE APP!! If, by chance, you do get this app to work, do not update the app, because it 100% will not connect to your camera again. Can we go back to EyeFi SD cards? Other camera companies go way out of their way to make this process really easy, but not canon. Help within the app is useless and online help just quotes FAQs and does address problem. Conclusion: If the app connects to your camera, don’t change anything. If it doesn’t, you’re out of luck.

Learning the ropes. Dabbling my toes into photography and while the app only transfers to phone in jpg format (that I know of, not raw for editing) it is an easy way to get pics directly for texting preprocessed. Slight annoyance at having to reconnect when transferring photos as if ur using other phone apps it will stop mid transfer. Once u get the initial app set up to connect it should get the job done.

Worst App I’ve ever used. This app does nothing it says it will do. Had a Canon t8i and struggled but managed to make it work, occasionally. Upgraded to a Canon 90D and it simply won’t connect. Tried every night for 6 nights and it accidentally connected a couple of times, but basically it simply doesn’t work. Disgusted Canon customer!!!! My next camera will be a Nikon because of this app, and the fact, after reading all of the negative reviews Canon hasn’t bothered to fix it, telling me they could care less about me as a customer. Done with Canon!!!!!

Needs a full screen video function. Even on an iPhone Pro Max the video display is very small. To be used as an effective field monitor this app needs a way to maximize the video to fill the while screen, I don’t need the record button and camera/video toggle to display while recording it is just a lot of wasted space.

App Stopped Connecting to Camera. I had used this app successfully for years and thoroughly enjoyed how simple it was to transfer images from my Canon PowerShot G9X Mark II to my iPhone 11 (now running iOS 17.5.1). Starting, I believe sometime in 2023, the app just abruptly stopped connecting via WiFi, and based on the forums it looks like this issue is pretty widespread. The Bluetooth functions like remote shooting still work fine, so this just appears to be a WiFi connection issue. Perhaps it’s a compatibility issue with iOS operating systems more recent than 17.4, since 17.4 is the compatibility listed in the app summary? I can’t get a straight answer, which has been extremely frustrating. I’ve tinkered with it for hours, scoured the Canon online forums, and nothing seems to work anymore. I’ve tried it all at this point. Having a camera that doesn’t reliably transfer images to a phone really limits the usefulness of the camera, so I suppose it may be time to look for another brand of camera (or for Canon to fix a substantial problem that’s been plaguing its user community for a long time). Wouldn’t recommend the app or Canon cameras until Canon resolves this issue.

Worst App Ever. This app is terrible. It does not allow me to easily transfer the pictures from my camera to my phone (and it does not let me transfer my videos at all). I have transferred images from my camera several times, but its always an hours long process. I have at least 1000 pictures on my camera that will not transfer to my phone. I work extensively with technology every day, and this app is impossible to use, as it never works like its supposed to. Every time my phone is connected to my cameras wifi (it will show up that its connected to my cameras wifi in the app), the app acts as if its not connected. Please fix this. I have deleted the app and redownloaded it, I have tried different ways to connect my phone to my camera, and nothing seems to be a permanent solution to the app not working properly.

Worked but now doesn’t. It worked really well for my IPhone XR to my Canon EOS 1300D. It was just super slow to take photos from my phone through the camera. Now I have a IPhone 15 Pro and the app won’t connect to the camera and I’ve done everything I’m supposed to. I tried googling options, etc and nothing is helping it connect again. Super frustrating since I don’t have a converter or computer.

Camera never connects to app. I absolutely love having the ability to take photos from my camera and putting them on my phone, especially since my computer has stopped working. However, I usually have to spend around an hour at a time just to get the camera to connect to the app just so I can download the photos. It shouldn’t be that hard. My headphones have never had an issue connecting automatically, my soundbar on my tv, any other Bluetooth speakers, I’ve never had an issue using AirPlay to my tv, etc etc. I have two different canon cameras, and BOTH cameras take ages of turning it off, turning it on, changing the settings, etc etc etc over and over and over and over again, for close to an hour each time I try, just to get it to connect to the app. Something needs improved.

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Why can’t canon create an easy to connect app?. As a photographer, it’s really frustrating not being able to rely on basic connectivity to the canon connect app from my 5D Mark IV. I swear it takes me about 30 tries to connect randomly and all I want to do is transfer photos to my phone to share with the rest of the world. For the love of God, can you please log a support ticket for this app and have a developer fix the connection? I love canon but this is such a poor app.

Not connecting to phone.. I’ve not been able to connect my camera for months now, no matter what I try. Is there an update due to fix this problem?

Really bad app. Can’t connect to any of my three canon cameras, when it does work it’s great, but 99% of the time I can’t connect without spending hours trying to make it work, all I want is to download my photos, how hard could it be!!! Very disappointed!

Terrible. Since the update to the app I can no longer a ess any of my images to download, it simply doesn't see them.

iPhone hotspot. Once I realised I could use my iPhone’s personal hotspot function, the connection to my 6D (purchased 2nd hand) worked a charm.

No longer works. I’ve used this app ever since I bought my G7X but since the register update, the app is no longer useful. I loved being able to transfer files over wifi while I travel and have sadly discovered on my current trip, I can no longer do that. I followed the advice on their website but it simply does not work. I am super disappointed and sad I can’t share my photos while I travel. Now I will have to do the old method of transferring through a computer which is NOT what I bought this camera for. Despite the camera being almost 10 years old it works great. App has ruined my experience.

Great. I love it but hate how it takes a while to connect then it disconnects then have to do it again

Gone to trash. Since the update it will not properly connect to wifi. It says it’s connected to you camera but then you can’t move past that point to actually use it!! Really disappointing, should have left it as it was

Needs Drastic Improvement. It worked well at the beginning but now it won't even connect my camera to any of my devices even if i have reset and rebooted everything. It will stay at the "processing" mode but never progresses to connecting.

*. The hope you have to jump through, sometimes again and again, are ridiculous. Great when it works though

Worst connectivity. Used to be able to get photos straight to my phone now can not register my camera as it does not go further then wifi connection 😡 So upset as no longer can get images straight to phone

Does Not Work Anymore. Terrible. Can't transfer and connect photos from camera to phone.

Wouldn’t recommend. Finally a app that connects to your phone in a simple way! WRONG. This app since adding the registration is completely inoperable as it doesn’t enable my camera to simply connect as it used to. Used to be a good easy to use app! Now it’s entirely useless

No longer connects to my Canon 70D. I’ve been using this app for several years, but since upgrading to the latest version, I can no longer connect to my camera. Tried rebooting both camera and iPad, but had no effect. It identifies the camera’s Wi-Fi network, but there is no way to progress the camera registration process.

Doesn’t work. Useless. Doesn’t ever connect. Wasted part of my life trying to get this stupid app to link my phone and my camera. It’s quicker and easier to buy a card reader, eject the SD card, put it in the card reader, insert it into a computer, download the software, edit your photos in Adobe camera raw, upload to OneDrive, then access your OneDrive on your phone, and download them to your phone. That’s all quicker than using this app and expecting Bluetooth to function. I tried again a year later but discovered the app wants access to all photos on my phone. Why? Why does Canon want access to my personal photos on my phone? I just want to get some photos off the camera. Suspect.

Terrible connectivity issues. At least 3 times over the past year I have had to delete or reset everything to get the wifi connectivity to work. For no reason at all it will suddenly decide that it can’t join the wifi network which it manages to find perfectly well and which it joined with no issues prior. It is an app absolutely fraught with connectivity issues which is a shame because when it does work it’s very useful.

Connection is a joke. Every Canon app is always a nightmare to connect to. You spend a couple of hours stuffing around trying to get it to connect. I don’t understand why. Is Canon a tech company. I have so many devices that just connect, why is this so hard for you Canon?

Hanan. Simple and easy

Camera connect. If you have a power shot sx260 HS they do not have this camera on here

Connection is a pain. Connecting to the camera is a challenge every single time

App features. Would be better if they add it to apple watch too

Update required. It seems the latest iOS 18 has rendered the app in its current format inoperable. Wont sync with my camera and the only thing that changed from one day to the next was the update.

Won’t Connect. I can connect on wifi however when I select download images or remote shoot it tells me to connect. I’ve noticed Canon don’t reply to these reviews , but maybe others reading this will help make their decision on whether to spend thousands on a Canon camera with a dodgy app or buy a better brand?

Poor update. Update is terrible. Been using the app for years now it won’t let me register my camera. I connect to the cameras wifi then the app won’t let me go any further to download my images

Used to work and now it’s terrible. Connection since the update is TERRIBLE. Makes you register your camera but it never works and now I cannot download my images to my phone. A few years ago, I could get the images straight from my camera to my phone without any issues! Totally seamless and now it’s complete trash. Apps should get better over time, not worse and less convenient for users.

Cant register camera. Can no longer get photos to mobile since it wont let me register my camera. Really annoyed. Dont fix what isnt broken.

What happened. Used to work amazingly, since this update it doesn’t work at all. It won’t register any camera, please fix this. Lucky me I haven’t updated the app on my iPad so I can still use it perfectly, but now it’s an extra step to get it only my phone.

Lacks basic intervalometer feature.. It’s alright for what it says it does, but it is limited in what it can do - no built in intervalometer? Come on. Once you realise you’d have to keep pressing the shutter button in the app every 10-15 seconds, it quickly loses its utility, for me. I can’t be the only one who planned on using this app on the assumption it would have such a feature? I still use it for the occasional shot where I don’t want to physically touch the camera but I really expect the app to have a basic timer feature. Other third party apps exist that do it reasonably well, so it’s technically very possible. I assume they want to gatekeep this sort of feature so that customers have to spend extra thousands of dollars on better cameras that have it built it as a feature? Still, for what it does do, it does it well. 3/5.

Poor connection. Not connect as always

Always an issue. I have had this app for nearly 5 years and there has always been an issue connecting to my cameras. This app really needs a major fix. Why is it so difficult just to connect to my camera?

My Opinion. Great software ease of use and convenient

Reconnect Issues. If I haven’t connected for a while the app doesn’t work anymore and I have to delete the app and start over. It’s a bit frustrating.

Review. Able to download photos off camera wherever you are and give to people straight away

Unreliable privacy nightmare. Been a canon equipment user for decades. The latest update to this app mandates that it has access to ALL of you photos on your phone. Why does canon need access to pictures of my wife and kids. That’s messed up. If you don't allow this access the app restricts you from downloading any images off the camera. Previously you could specify an album for the app to use and keep your family safe. Not possible now. Connectivity with the camera is a nightmare to setup. It wont stay setup and drops the connection frequently. Wants and collects your precise location in order to use wifi as well. This is absolutely not required for an app like this and combined with the need for the app to access all your family photos, it’s getting way too creepy, considering it should just be a controller for your camera and a means to transfer images.

Doesn’t connect to camera WiFi most of the time. Doesn’t connect to camera WiFi most of the time

HORRIBLE app. When i first got the app my camera connected maybe twice and now it wont connect at all, i am following the instructions and when i go and connect the wifi to my phone then go back to the camera connect app it disconnects from my phone and disconnects my camera. Tried over 10 times each different methods and none of them work, get better.

extremely primitive and clunky. especially awful for video transferring. i have over 150 GB of space, and the app refuses to let me download 4 GB videos from my 70D onto my phone. everyone in the Canon subreddit has had the same issue from years; it’s evident Canon do not care

Disappointing and frustrating. It has taken me multiple attempts to get the camera to connect, and now it won’t let me import my images as raw images! The apple photos app lets you import raw images, and that app is a glorified photo album. Do better canon

Horrible instructions. I tried to connect my iPhone to a Canon Powershot SX60 HD. The instructions were a confusing mess and a waste of time. Much easier to just pull out the SD card to transfer images.

Good. Very average, 1 thing I would LOVE is for them to bring “video transfer” the app only allows you to transfer photos and I would love if they could make it so you can transfer videos!

Not helpful. Brought my first camera. Used this app for the soul purpose to easily access my photos and transfer them to my phone. Worked the first few times. Then after not using app for months and then needing it again it won’t connect to my camera I had tried for at least half an hour I uninstalled and the reinstalled and registered my camera again and it still would not connect. I’m very disappointed. Really thought an app that is supposed to be helpful to new or knowledgeable photographers.

Why does connection have to be so hard?. I’ve need seen an app that’s so hard to connect to a device. Once going it’s fine, but soon drops and then back to square 1.

FIX THIS PROBLEM.. I WOULDNT RECOMMEND THIS APS ANYMORE USED TO BE 10/10 now #ZERO RECOMMEND. Common canon fix this issues coz used to works smoothly many years ago since we brought a brand new canon now 2024 this apps just waste of time effort because isn’t working properly anymore what is going on guys…FIX THE ISSUES PLEASE. THANK YOU

Used to be good. Since they introduced the registration of camera to the app, I have not been able to access my photos as it simply will not connect to my camera.

Come on Canon!. Clunky. Often doesn’t connect. Usually disconnects mid transfer. Sometimes have to reconnect to my Canon R6mr2 from total scratch to get the app to transfer. Canon, please develop a more professional app. I’m a professional and I use this app every day.

Would be great if it worked, but terrible connectivity problems. Even with my phone connected to the camera wifi, app will not connect. Connectivity has never been great, it would often cut out if either device or camera went to sleep, but prior to updates I was at least able to connect and use the app, now I can’t register or connect at all. Extremely frustrating and a complete waste of time. Hopefully these issues get solved because it would be great to both control the camera from the phone remotely and access and send images using my phone.

Image transfer using app. Gave 2star as connecting your 6DM2 and iPhone is just so difficult and not intuitive. Not sure why it does not recognise previously paired devices and connect automatically. The connection drops if you get out of the app.

Hopeless. I’ve used this app for 4 years and was super easy to use but recently I’ve nothing but problems trying to connect my camera to the app. I’m over it .

Saves images with date and time they imported with. Also crashes

Slow and clunky. Takes ages to connect with camera and when you do, you have to select, try to import, fail, then go through the process again. This happens every time. I expect much better from Canon. Once you have connected to a device once, connection should be instant for subsequent connections.

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Connection issues. Every time I wish to download from my cameras to my iPad, its a nightmare, not so much with my 90D but BIG TIME with my 5D MkIV. It’s ridiculous for a $3500 camera.

Can not connect. Does not let me connect

Glacial photo transfer speed on iPhone. I use Photo Connect for both my iPhone and iPad. The iPad’s transfer speed is pretty good; however, the iPhone transfer speed may as well be dial up. For example, 30 photos took almost 30 minutes to transfer. This was a consistent issue for both my old iPhone 11 and my current iPhone 13. I’ve read online, some people say there is a chip set issue. I’ve deleted the app and reinstalled it numerous times. I’ve reset my iPhone numerous times. Nothing fix this. For Canon, this shouldn’t even be an issue. There are many other apps that transfer large data and have no problems. My rudimentary dash cam app can transfer 4K video files faster than this app! Come on Canon, fix the transfer speed on iPhones, it’s 2024!

Bug. Elle c’est supprimé seule de mon téléphone j’ai pris full de temps a retrouver l’app pcq ya rien de clair et impossible maintenant de connecter l’appareil au téléphone l’application marche pas!!!

App stopped working. This app was great for me for a few years but I have not been able to use for at least the past 8 months even though my phone was all the updates and space etc. I have deleted and reinstalled but it’s still a no go. Disappointed

The worst.. My god what a horrible app. Complete garbage.

Déconnection. Ce déconnecte toujours

great concept, horrific execution. this app is incredible in theory, but the lag is so unbearably bad and it freezes ALL the time on your phone which makes it almost entirely unusable. extremely frustrating bc the concept is so useful but they did such a terrible job executing it.

GPS not updating when iPhone screen is locked. I recently noticed that the GPS location data on my R5 I was incorrect for many of my images. Apparently, the Camera Connect app is not updating its location information when the iPhone screen is locked (the app doesn’t seem to be running in the background). This may initially go unnoticed and is extremely inconvenient; all the more so given that the V2 version worked perfectly. Please resolve as soon as possible.

App usability. This is a horrible app. No matter if I try to do this over Wi-Fi or Bluetooth, I end up having to attempt it for five times before I can actually get photos transferred over. It is not user-friendly at all.

Works great. The app does everythig I need to: connect to camera, view photos, import them in excellent quality and even delete them from camera. It can also export photos to another editing app, which is nice, but I rarely use that. One thing I would like to see improved are connections. It connects via bluetooth, but needs a WiFi connection to send photos. The bluetooth connection is automatic and always works well for me. But for photo transfer, every time camera starts a WiFi Hotspot and let’s the phone connect to it. That probably takes around 10s which is kind of slow. With a number of clicks on the camera I can make it send photos over my home WiFi, which lets me view the photos immediately. But that requires going to camera’s settings every time. In either case I need to spend 10s before I see the photos. If it could just use a common WiFi connection by default that would just be perfect! Both my camera and phone are connected to my home WiFi, so why not just use it? I did not notice any difference in speed between this and the camera Hotspot.

More Simple. Make it more simple

Doesn’t work with R7. This app worked the first few times I used it but I’m no longer able to connect my phone to my R7. I’ve tried resetting, forgetting, everything and still won’t connect.

It’s ok. I like the app I really do it can sometimes be slow and hard to connect but other then that it’s amazing I recommend

Canon camera. I have a canon camera powershot elph 530 hs, this app doesn’t support that camera. Whats the point of the camera having built in wifi if i cant use it????

I want to use this app but it doesn’t have my camera. Where is PowerShot A1400 HD?

I adore this app!!. Although I sometimes have trouble with connections, it’s all because of my own doing, not the apps fault!! I adore the ability to shoot from your phone and the clarity of the photos you can download from it!!! 100/10!💕💕

Good but needs shutter count!. Shutter count please

Frustrating at the best of times.. 9 times out of 10 This app will not connect. Not to my phone or ipad. I have followed step by step instructions. Watched YouTube videos which give instructions that do not match the camera settings. I reset the settings and delete the app and then download it anew. Every once and a while after that it will randomly connect. It has no rhyme or reason and it makes no sense that the technology just doesn’t work smoothly.

Problem. Connection issues

Upgrade shmupgrade. Can no longer connect to my PowerShot sx60hs. Now I have no way to move photos to my iPad.

Problem. Many deconnections in the process.

Update. I think this App needs an update. Instead of letting me download all the photos from the day, it just keeps spinning like it’s loading and it’s been doing this for days.

Good app, just too much trouble connecting.. It’s a good app, it just needs easier or more simple way to connect with my cameras

Compliqué. Très compliqué et on doit prendre le n abonnement pour transférer nos photo sans problèmes c’est vraiment absurde

Wow.. It’s astonishing how bad this app is.

JPEG. I can’t see the photos that I took in JPEG !!

Difficult to use. Difficult to locate anything. Not able to use unless camera is on. So you can’t actually have the camera images saved in the app.

it WAS okay. it was a good app until you updated it, it doesn’t even have my camera model to register it, so it doesn’t even work,,, i have a powershot elph 320 hs and it’s not even there,,,

Absolute $#*!. This app is not reliable at all. Never has been. When the app logo changed, I thought perhaps Canon had upgraded the major glitches in this app, but that doesn’t appear to be the case. I am only rarely successful in connecting the app on my iPhone 15 to my Canon80D for remote shooting and image viewing. Half the time, it refuses to connect, holding connection for a fraction of a second before eliciting an error notice. It is to the point that I have to clear the settings on both ends and set up the app as if doing so for the first time (new network name, new PW, etc.). I would like to see this app work more reliably. I thought I could be done with physical remote controls, and I would like to better be able to download images onto my phone.

Lost without This. Absolute game changer. Shooting and sharing your photos in minutes is absolutely awesome I am not one to take all the time on my PC to fix pictures so this is amazing for me !!! 👍👍

Rarely works. Every update makes the chances of connecting slimmer and slimmer seemingly. This Wi-Fi feature was a selling point for me, considering the app never works when I need it to- at this point it straight up false advertisement.

App not longer working. Used to worked, not anymore. You can’t connect your iphone to the camera

Too Complicated. Too Complicated

App used to work for me- not anymore. Unable to connect camera to iphone

I was connected but now I’m not. It’s not letting me connect

Won’t connect. My camera won’t connect to my phone no matter what I do

Great product ♥️. Best features!!

App won’t open. I had this app for about a few months now, but now I can’t even open the app on my phone anymore! I still like the app, and I used it to download pictures off my camera, but now I can’t even open the app!

Disconnects while transferring images. keeps on disconnecting from my canon 80D while it’s transferring images to my iphone 14 plus and Iphone 7 Plus. Used to be a great app. Now everything is going slack. Sad cause this is only app that transfer photos from canon cameras.

Sus. ‼️Never trust an app that REQUIRES to have full access to your gallery⛔️

Slow…. The app is a bit slow overall and looses connection all the time

Connection is unstable. I’ve been connecting through Bluetooth for years to my Canon 6D Mark II. The app updated and suddenly the connection is very unstable. Takes forever to connect if it connects at all. Fix your connection bugs. The proper version of the software was fine.

Sweet Pics, App has Horrible connection issues. The Canon Connect App is pretty horrible. Have to get lucky to have it connect to my iPhone. Sometimes it works. Sometimes not a chance. And I use over a 100 apps and im in a Tech Company.

Connection. It’s unbelievable that an app of such poor quality is out there.

Slow, clunky.. Maybe I’m using it wrong but having to press 7 + buttons to connect the camera to my phone seems ridiculous

Canon R10. Difficile de garder la connexion. Décevant. Bluetooth « inutile »

Very cool canon is best. Best of best

Fix Update. Ever since this update my phone wont connect to my camera. The wifi instantly switches as soon as i go back to the app or if its connected it wont load to allow me to access my photos. I tried downloading the app on my ipad and it wont let me register my camera. Please fix this issue. App has never done this until this update.

Connection nightmare. Even following the instructions, it wont connect! Lost half an hour of my precious time!

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Must Enable Location Information. Their privacy policy states: “We gather your location data, including real-time geographic location, where you have expressly authorized us in accordance with your privacy settings of your installed apps” The problem is I can’t use the app without allowing them to use my location data. I wouldn’t recommend sharing this kind of data with almost all organizations and Canon is no exception. Please respect my desire not to be tracked.

Location Stuck at Initial Point. Read about this on internet and unfortunately true. The location function is not working. Takes the first location where the app is started and then uses that for everything. Very disappointing to get home and find all my locations were in one spot. This is a basic feature and should not be a problem for as long as it has been. Come on Canon.

Problem connecting.. I have a problem connecting my camera every single time I use this app. I follow the steps shown in app every time and it never seems to work. Then my husband had to mess with it and look stuff up in order to get it to work. I wish there was another app that I could use that was simple.

Can No Longer Connect. I have the Canon PowerShot SX620HS. I used to be able to connect my iPhone with no problems in the past. I’ve had to re-register the camera because of the updates and now I can t even get past the registration process because it will not recognize my phone even when they are connected to my WiFi. So the app has become absolutely useless. I can’t really use the app anymore. The updates really screwed everything up! Please fix ASAP!

So easy!. I set up the Bluetooth in 2 minutes and downloaded the pics in no time! I had previously been uploading to pc, transferring to google drive then painfully downloading to my phone. It took forever. Using the connect app was so quick and simple! Try it!

So much better after they fixed it. I gotta say the last time I had this app, it caused nothing but frustration and anger. But it seems now that they’ve developed it differently and it works like a dream now. I’m so happy about it! Thanks Canon.

Buggy. I used to use this on my old phone and it was great and easy to set up but since then switched iPhones and now it no longer works. I go to pair the camera with the app and it says to connect the camera to the phone so I do and it says it will know when it’s connected and set it up but it doesn’t do it says it’s connected but never sets it up. This app seems high rated so if anyone knows how to fix this let me know.

Wouldn’t recommend. Canon has a LOT to figure out with this app. I am not sure how they’ve managed, but since 2019 when I first got my camera, they have actually regressed significantly. Where once I could connect and use the functions easily, I am now unable to connect without time being wasted and by visiting several other how-to pages. I would not recommend using this app and would save yourself the time and headache.

Doe not work. This app does not work. I’ve downloaded it to both my ipad and iPhone with neither version allowing me to register my camera to download pictures. For such a major brand of camera to not have a functioning or reliable app or another way to download directly from the camera to a devise, after decades of purchasing canon cameras and camcorders, I will definitely consider going with a different more technologically savvy brand.

Used to be great. After years of use, I can no longer connect my iPhone and camera to transfer pictures via WiFi. I have tried on multiple networks and with direct connect to the camera. Seems like it happened with the last release. So disappointing- Canon, please fix!!! Update: I finally got it connect, starting with Bluetooth, but it is much more complicated and seems lower than before.

Always a fight to connect. This app has worked great during the few times I’ve finally gotten my camera to connect, but this isn’t frequent or easy enough. It is always a fight to connect any of my three canon cameras that I have owned across the last ten years (70D, 5Dmarkiv, 5RC). The connection issue amazingly has not improved over time. Maybe it has only gotten worse. I don’t understand how this hasn’t been resolved at any point across the last ten years of this being an issue 😔

Worked Well and then Stopped Working. I’ve had this app on my phone since 2019 and it worked every time. Recently, it decided to stop working. The app would not connect to the camera. Seems like Canon said “screw you, we’re going to stop supporting wifi capabilities, spend more money and buy a new camera.” It’s really annoying as my camera isn’t even 10 years old. Thanks canon. Appreciate the quality service.

NO LONGER WORKS! Useless app!!. Completely useless app now that it no longer works at all!! I used this app for years. But since I got a new phone last year, i can’t register my camera on the app. It simply does nothing after the connect to wifi screen! It says I’m connected to the camera’s access point, but there’s nothing to press to continue to register it. WORTHLESS. I guess I’ll be switching permanently from Canon to Nikon since their app still works just fine.

Worked well until last update. My eos6 camera cannot connect with my home Wi-Fi and the app refuses to connect directly to the WiFi signal my camera puts out. The app keeps trying to give me directions to get the camera to do what it is incapable of doing and refuses to detect the camera Wi-Fi. Infuriating!!!

Major upgrade!. I’ve been using this app for years and have always found it very useful. It just recently got a major UI upgrade and it looks amazing! A lot easier to navigate around now!

Camera connect. Great app I just wish it was a bit easier to connect to iPhone. It’s not hard just wish one click could it go on my WiFi settings. But I can do it no problem. Don’t want to mess it up.

Perfect for on the go. I honestly use this for literally everything unless I am mass dumping an entire card. It’s perfect for importing images when out in the field, editing, and publishing before I even get home.

This app is useless. I haven’t been able to connect to my canon eos t7 in years for this app. I just redownloaded to see if it would work again but not suprised that it didn’t. This garbage app keeps telling me to register my camera even though I did. I keep setting up the camera and the WiFi at the start and Home Screen after dowloading and it won’t work terrible app after that update that completely ruined it in 2022.

I use mainly for geotagging. I use this app mainly for geotagging. It connects with my R8 and RP quickly to transfer gps location, unlike fujifilm’s app and Fujifilm cameras. My main problem with this app is that it dies after a day or two, so I have to remember to relaunch it. I believe there was an ability to keep this open in the background with previous versions, but the feature went away at some point.

It’s alright. This app is alright however I have 2 issues with it Sometimes even though the camera is right next to my phone and it has connected to the app it will randomly drop connection and I have to restart the whole process My second issue is the nfc functionality, dispute watching a multitude of videos and trying everything I can the nfc function will not work properly. I’m on an iPhone 11 with a rebel t6 so everything should work out however no picture will send or nothing will connect. If anyone knows what I might be doing wrong let me know!

No longer working for me. This app used to connect seamlessly with both my iPhone and iPad. Now, I have a new iPhone and iPad and this app isn’t working properly. I do not see where there is an updated app, it is the same as before. When I choose to transfer images from the camera to my iPhone 15 Pro Max and iPad, the screen comes up on my phone and pad without images so I cannot choose the photos that I’m trying to transfer. I’ve looked on Canon’s site to try and troubleshoot to no avail. Please help!

Needs a full screen video function. Even on an iPhone Pro Max the video display is very small. To be used as an effective field monitor this app needs a way to maximize the video to fill the while screen, I don’t need the record button and camera/video toggle to display while recording it is just a lot of wasted space.

Easy to work with and very helpful. I really like my Canon camera, and using the app. It is easy to connect and a breeze to upload, edit and share photos. I can control the camera for delayed and auto shoot, and other functions. Love it!!!

Buggy, limited, and a security disaster. I’ve been trying to use this, but it’s riddled with problems. It crashes every few minutes. It doesn’t let you see the individual images of bursts. And catastrophically it refuses to save photos when given limited access to the photo album (which allows apps to add pictures). I.e., Canon breaks the app’s basic functionality if you don’t give the the power to snoop through your pictures (including the location data in them).

I expect more from Canon. The app is actually fine when it works, but getting it to connect to my camera (m50) is extremely unreliable. Even right next to my WiFi router. If I do get it to connect it doesn’t stay connected. I’ve been 100% unsuccessful with Bluetooth and can’t connect at all on my work WiFi network. The connection issues are frustrating because the app is pretty handy when it works.

Slow, annoying, and will soon require a login. This app is slow. Easily takes 30-45 seconds for the app to connect to the camera. Not only that, but it frequently disconnects randomly with the app open, and it always disconnects if you leave the app or lock the phone. Horrible UX Now I’ve also just gotten a notification that I won’t be able to use the app anymore in 2025 without making a canon ID. Whoever is in charge of this app is doing a bad job. No one wants that

Transferring photos to iPhone. Whenever I need technical assistance and it generally involves downloading photos onto my iPhone, I’m able to connect with a technician fairly quickly. All of them are very polite and patient with me. Much appreciate the assistance.

Surprised to see a 4.8 rating. I always come back to check on the reviews of this app. Has decent features but the connectivity is never good. Complaints - remote shooting can be a nuisance - canon log doesn’t show LUT on device when remote shooting - if I walk more than 5 ft from my camera, it disconnects and gets jittery during live shooting. Transferring photos to the phone has got better over the years, along with the way you setup the connection between the device. I have it 3 stars. Generously, as this thing rarely stays connected and loves to lose connection of the cameras Wi-Fi. Wish they could just have a solid connection through Bluetooth and call it a day.

Memory cards can get hacked over WiFi connection. Unfortunately, my card is no longer readable! I used this app today and worked fine earlier. I got home, and the card is now inaccessible. No, it is not write protected, I checked that out. I think my memory card got hacked over the Bluetooth connection. I would advise not to use this if you don’t want to loose your images. I might not be able to get them back. Strongly advise not using this to download images to your phone.

Strong offering - timely too.. Making the switch from Sony A1 & A9III and it’s been refreshing to see the app work well enough for my usage. Could use a bit more speed, but that might be on my end.

Should transfer over Bluetooth, not WiFI. It’s a real pain to constantly have to connect via wifi. We should be able to automatically connect via Bluetooth, keep the connection open while switching apps and have images automatically transfer. Anytime you change apps the wifi connection is disconnected. Please update.

Good but some improvements would help. I like the app as long as I am only using one device to connect with. I typically just use my iPad. However, it is a major challenge to connect to a second device. If I don’t have my iPad and try to connect with my iPhone, it will not connect unless I delete all of the iPad settings. It should be simpler to connect multiple devices.

Difficult to connect to camera. I have had this app for years, I have had continuous issues connecting to my camera. Often it will take 5-10 minutes just to connect, and the connection will time out after a minute or two and I have to start all over again. My SO has a separate camera/app and he has the same issue. The app is a good idea but the execution is pretty poor in my opinion.

Fantastic Usability. I’m quite impressed by how I was quickly able to connect my 5D Mark Iv with this App and in some few seconds, I can view, save and share all my photos and videos to my iPhone, which is quite satisfying to me. I’m from Ghana by the way

Wi-Fi connection drops constantly. I have only managed to get the Wi-Fi connection to my smartphone work a few times. Ended up buying a cable to connect to my laptop which was what I had hoped to avoid with a Wi-Fi connection option. I expect better from a company like Canon. This seems like a basic technology at this point and this shouldn’t be so hard. This app is garbage in my opinion.

Doesn’t work for old cameras 👎. Not long ago I bought a canon power shot a620 camera and I was really excited to be able to import my canon camera photos and videos onto my phone with this app but then I realized that it didn’t have the option for my camera. I have tried many other apps and researched how to do it and the only option is gives me is to do with a cable to a computer in which I don’t have currently. So I’m pretty disappointed about this app and my camera.

Canon Connect and R5. I love having the ability to shoot from my phone. Don’t have to carry a trigger. The best is to move photos from my camera to my phone. Sometimes I am in very remote areas and may not move images to my computer for days or even months. It is so simple.

Suspicious. I’m beginning to believe that the comments saying the app is "easy to use" and "helpful" are from Canon employees. I’ve had this app, along with my Eos Rebel, for years now and it's ALWAYS been miserable to use, in fact it's gotten worse with each update! It's nearly impossible to get the camera to connect to my phone to transfer pictures. I’m deleting this waste of space and buying a memory card adapter. Thanks for the memories, Canon. 👎

Easy to use and makes my life easier too!. I love being able to transfer countless dog photos straight from my camera to my phone! I can view all of my taken photos and thanks to remote shooting I can take photos with me in them for a change

UX needs a lot of improvement. Ability to select multiple photos for import is a big missing. Should be able to transfer just over Bluetooth; not sure why a wifi connection is needed as well.

don’t recommend. The app literally does not work. I have tried multiple times and when it finally is ready to connect it does nothing. The Wi-Fi is correct but it just sits there and does nothing. Like I don’t understand the good reviews because my camera won’t even connect to the app let alone download anything. I had the app before but deleted it because it wasn’t working thought I would try again but I guess that was just a mistake. Don’t believe the good reviews.

It’s great!!. Only thing is if you’re importing photos or doing anything else like live viewing the Wi-Fi is quite slow. I know it’s on your camera and it’s not very good Wi-Fi. That’s the only downside but it’s not the apps fault. other than that the app is.

Horrible App. Canon… what are you doing with all of the money at your disposal???? You’d think a company of this size and stature could hire a team to make a basic app that functions as expected. Every single time I try to use this app it’s a headache. Terrible UI, unreliable, clunky, just all around trash. Currently can’t even save pictures to my phone, meaning I’ll have to wait a week until I’m back home with my PC to even touch the photos I’m taking on this trip. Literal garbage.

Pls fix this. This app always worked for my phone and I never had a problem with it until about a week ago. It keeps saying “target connection not found”. I went through my settings on my camera and my phone and everything looks like it’s supposed to. Nothing is working

Can’t perform the simplest action. My phone and camera will not connect even though they have worked together before yet somehow it refuses to actually connect the two so I can make any use of the app instead it stays on the last step of registering the camera and will not move on even though the networks are connected and the settings never changed from before. Useless and a waste of time. Classic apple.

Useless Now. The app is completely useless after the update. It gets stuck on the wifi connection page and despite my phone connecting to the cameras wifi, nothing happens in the app. I deleted my registered camera to try to solve the issue, and now I can’t register my camera again because it remains stuck on that page. Tried fixing this for over an hour then came to see everyone else is having the same problem. So frustrating.

Not worth it. It takes so long to connect the camera to the phone because it always crashes out saying “incorrect wifi security settings” when both devices ARE CONNECTED to the SAME WIFI. And when I am able to connect the phone to the camera and I’m selecting the pictures, it just randomly disconnects for no reason. Then I have to go through the whole process again and it’s really annoying SO PLEASE FIX IT!

Refuses to connect to camera. I have a Canon Rebel SL2. Both the camera and my iPhone 13 Pro Max (iOS 17) connect to the camera’s wifi, but my camera then crashes with an “Error 17.” This issue has been occurring since January 2023, and I have been unable to transfer any of my pictures as I do not own a laptop to input the SD card. Completely disappointed as the only reason I purchased this camera was for the direct camera to iPhone photo transfer. Will be returning the camera to Costco as a result.

Put the shutter button back on the right!. I shoot real estate all day every day with an iPad mini on a strap, in landscape orientation - have been for years- and suddenly the shutter button is no longer where my thumb naturally lands on the right of the screen. Not to mention with it at the bottom, there is now just empty wasted space and if you show the camera controls, the preview image is even smaller. Please fix asap or at least add an option to use the old interface.

It Works. It is refreshing to have an app that actually works with the tech that sold with it. Transferring images via Bluetooth/wifi is easy, quick and videos too. Took way less time than AIR drop. Using this with the EOS R100 and I’m happy