The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.
· Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay
· Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox
Manage Your Account Information
· View your channel lineup
· View and edit your account information, such as your contact phone number, password and email address
· Look up or change your Xfinity username and password
· View information about your internet usage
· View your Comcast Digital Voice number
Setup and Troubleshooting:
· View or personalize your WiFi name and password
· Refresh your X1 TV box and troubleshoot your Xfinity devices
· Check the connection status of your devices and get updates on service outages
· Use the Xfinity assistant to ask questions and get help
· Set up your remote to control all of your entertainment
· Check the status, reschedule or cancel your service appointment
· Find out your tech’s estimated time of arrival
· Request a call back from an Xfinity representative
· Find the nearest Comcast Service Center
The applications Xfinity My Account was published
in the category Utilities on 2014-01-20 and
was developed by Comcast.
The file size is 113.16 MB.
The current version is 1.38.2 and works well on
9.0 and high ios versions.
We fixed a bug that caused errors for some users during bill pay.
Great app, easy to use, everything you need is at your fingertips!
Doesn’t work in landscape on an iPad—doesn’t even take advantage of the full screen in portrait. Primitive. Use the website (which, unfortunately, is also primitive). Comcast’s concern for customer service, plus a pack of cigarettes, is worth almost as much as a pack of cigarettes. 🚬
I came here to complain about a bug where data usage wasn’t being displayed correctly on one of two accounts registered with the app. Instead I noticed an update that was available. I did the update and the bug was fixed. Well done Comcast....
Good app star 5
After 4 visits we still don’t have tv. They make us call other companies to solve their problem with cutting down a tree to get to the poll. Every time you call service line you get a different person telling you the same thing.
For well over a year this app has not let you change your service. Always forces you to call in. Given Comcast is an evil corporation I’m sure it’s on purpose.
They won’t let you modify your plan in the app. They will only let you do it through their terribly time consuming customer support line. With XFinity, you will always need to modify your plan, because XFinity is monopoly on the decent internet and they will try and cheat you every chance they get. Other than that, the app runs okay.
A convenient app
The app is perfectly on par with the service. My biggest thing is that the app asks you to log in every five seconds. And when the biggest thing I use the app for is resetting the WiFi. Because the service xfinity gives is awful, it’s a real pain to log in 3 times just to reset the WiFi that should be working just fine. Conveniently the only thing they don’t ask you once to log in for is payment. Almost like they’re more concerned with getting your money than providing the customer with quality product. It’s amazing they’re still in business. If I had any other option in my area I’d switch. But hey you take whatever mediocre company passes these days I guess.
Xfinity is soooooooo trash! I’ve been paying for 60 mbps and only have been receiving 15-20 mbps! I’ve had countless numbers of tech come out and try to fix the problem nonsense that nobody can get me the speeds I’ve been paying for! I’m about to cancel it if they can’t fix it tomorrow!
I just downloaded the app and when I try to sign in, the app tries to connect to Comcast.com to log me in. I login and then the app says it wants to connect me to Comcast.com to log me in and it goes in a circle never actually logging me in
The app may not be perfect, but it’s pretty darn close to it. Just need a little patience to read the instructions and start enjoying the app. 95% of all the things a customer can do (or want to accomplish) are covered in the app, and there’s a 1-800 number when you need to manage the other 5%. Thats way better then most other apps. I for one am happy with the controls and the quick access.... thanks Comcast.
By far one of the worst apps I have ever used, and thats not even including the phone system that they have setup for customers. Service is horrible, then dont offer any upgrades to accounts when the company knows that they could offer a much better deal than what the consumer is currently paying for. I tried paying my bill on the app and it keeps troubleshooting which is really unprofessional for a company as big as this one.
Don’t waste your time trying to use this app to contact Comcast. I tried using the app’s call back feature. They said they would call back in a minute and they never called. So I set a time range and guess what, they never called back.
Just tried for a reception problem. Able to do a system refresh which was only partially successful. When offered connection to more advanced help, after accepting the offer, the app appeared to freeze. Tried twice, same result.
One of the biggest companies in the world and they can’t even make an app that loads. If you’re slightly out of date on an update, it just won’t work. No message telling you to update, it just hangs. Startups with a million dollars of funding can build better apps. CEO should be ashamed and fired immediately. Tech company that can’t make the most basic tech. What a joke. If it wasn’t a government monopoly, they’d be out of business.
I pay for internet speed of up to 25 megabits and my service continues to run around 3 megabits. Time to look at Century Link
I never find what I’m looking for. Last time wanted to know if HBONOW was supported.
Comcast has really improved over the years.
Why does this app say all my services are good when they are not In fact the app knows they are not good because it cannot connect to my modem Hmm It’s apparently not always sunny in Philadelphia Fix your stuff thanx