Westdale Living App Reviews

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Easy to Navigate. Not a whole lot going on here. Simple to use.

Easy to use. Have been using for a while. Easy to navigate and use.

Overall great. Easy to use and manage makes checking bills and payments super easy

So for so good. App has not had any glitches and easy to navigate, huge improvement from rentcafe!

The app is glitchy and made me late. I wish I could put screenshots and pictures here. The balance had said $0 for the longest. I got a notice from the office on my door saying I’m 3 days late. Today is the 6th, it’s due in the 3rd and was paid on the 1st. I noticed a credit literally yesterday for the exact amount of rent. I knew there was no promotion for free rent going on so I tried to reach out. Heard nothing, thought nothing else of it until I see the letter. I’m being charged a few hundred dollars extra and it’s with a 3 day notice. Mind you none of the numbers match from the app or the letter. Enjoy if you like fees after doing your part to avoid them. They will tell you to use your bank to pay to avoid a fee then when it doesn’t work you’ll be charged hundreds more. Insane.

App. Very easy to navigate I really like that I can pay my rent while sitting on my couch.

Love it!. User friendly and is easy to move around the app. I don’t have to log in multiple times to submit tickets and pay rent!!!

App review. App will not allow me to setup bank checking so I have to continue to pay service fee. I confirmed this is not an issue with my bank. And it will not let me do apple pay yet I use Apple Pay for everything else. Hate this app as it is making me pay a service fee each month because it does not allow me to pay any other way

Ease of use. I wasn’t happy at first with the app but after you get everything set up, it’s pretty easy to use. If I have a maintenance problem, I don’t have to wait until I get to my computer. I can just pick up my phone. Sweet!

System NEEDS updating. There should be a way to see what what you are paying:rent is this much, water is this much, trash is this much, making the total this much. (An itemized list of the charges). There should also be a way to save or print a receipt of what you have paid. EVERY time I go to pay my rent I have additional charges I have no idea why or what it is for. I work late & by the time I am done with work, the office is closed making it difficult to know what I should be paying. Also because I get paid bi-weekly, I try to pay my rent early however the system only puts what I owe on the date it is due. There should be a way for the system to generate my bill BEFORE the due date to ensure I am paying the appropriate amount. I typically pay more than what my rent is to have a little “cushion” but so far it has NEVER been the correct amount no matter how much extra I over pay. It is ridiculously hard to budget money this way!!!!

Super easy. Super easy to pay bills, schedule maintenance etc, overall one of the best apps I’ve used for finances.

Easy Peeze. The app was is to setup and easy to use. Try it you won’t be disappointed!

Convenient and easy to use. Convenient and easy to use

Great app, but …. I love the app, I have easier access to all my apartment issue, I just don’t like the fees . It’s not cool to take away $3 each time someone makes a payment . As long as the payment is being made should be enough .

Waterford Place App. Makes everything easy. From paying to service requests. Happy with how it works so far.

Good and Convenient. I can pay while on the go and don’t have to hassle to make it back to the rent office or get a money order and I can pay ahead

A very smooth app. I love this app, it makes payment much easier and I basically have everything I need at my fingertips😊

Works well. No issues. Pay rent quickly. Request services fast.

Sleek and easy. This is a wonderful way to communicate, pay and request service. It is like having a house manager

Very user friendly and convenient app. Makes paying rent so easy

Amazing. As a resident at Pensacola Grand it really makes it easy and accessible to take care of everything from bills, maintenance, and just basic questions. I think it’s pretty dope! ( dope means really good lol)

Easy to use. Very beginning friendly and easy to navigate super useful app love it! Makes maintenance requests easier!

Better than the last way of paying. I like this a lot better than the old way of paying online. I used to have to wait Until the day of to pay but now it shows up and lets me pay a few days before.

Pending acct verification. Having an app to make your payment and maintenance all in one is great. The problem is when the no fee option to pay using your bank account is still pending verification while debit card transaction needs no verification but has a fee.

Maintenance. The maintenance team here at the Terrace has been very prompt, effective and efficient in responding to several of the maintenance requests I’ve sent. I’m very grateful and it’s nice to know my needs are being met. Thank you so much.

Westdale app. Amazing it’s more easier than paying through the website or making cashiers check

Convenient and efficient. I love that I can do everything right here on my phone and no longer need to call the office during limited hours! I’m also antisocial so I love the virtual maintenance request option

This new app. Makes things a lot easier for sure

Fees. I’ve lived in this apartment complex for seven years. And every year my rent goes up and it really makes me angry that when I pay on this app that you charge me extra fees, I mean you guys can’t even get all the drug dealers out of this apartment complex. We’ve had someone shot in their vehicle. There’s littering all over the place and frankly I’m tired of it. With the high cost of living and inflation, your corporate partners don’t give a crap about the residents or about those of us that are struggling to make ends meet. That had to cancel their health insurance just to be able to pay the rent. That is all!

It works as expected. Once you know where things are and have your info saved, it’s convenient! Saves me from a lot of phone calls and waiting for websites to load.

This apartment building is nasty. For anyone that is thinking about moving here DONT DO IT!!! They are infested wit bed bugs nd roaches here!! U will see your neighbors having to put their furniture out every other day so you know it’s real. They will harass you from the office. I’ve had to call the cops on the people the upper management. I’ve had to contact multiple times, and had no satisfaction. I’ve lived in multiple apartments, and I’ve never had such an negative experience in my life the way I have since I’ve been here. I have my type of person that is always paid their bills on time so that’s not the issue. The issue is that this place is just completely disgusting.

Bonaventura apartments. These are nice apartments and quite to live in I loved that they are located in the middle of everything from ft worth to Dallas, but maintenance is a slow turtle and don’t put your 30 day notice because then all you get are attitudes haha

Air Conditioner. Easy to put in ticket and maintenance men are always efficient and friendly

Payment Option. I used to be able to make partial payments from more than one card to complete my monthly payments. Now, I can’t and it’s an inconvenience when I have my funds spread over multiple cards. When I’m paying by credit cards, money orders are no option and transferring the funds isn’t always easy. Bring back the access to spread payments with more than one card. Pleeeeaaassseee.

Smooth. This is an amazing app. Really makes it very easy to access and to put work orders seamlessly.

Adding maintenance request. Super fast and easy and adding photos was a breeze!

Very easy to use. This is my first apartment and being able to pay bills on the app makes everything so much easier

Easy and convenient!. The app is always easy to use never any issues and makes paying rent a stress less process!

Repairs. Very happy w the maintenance team here at the property very quick, nice, and very patient w me since some of the stuff is super small!! 😀 they still fix and explain w no hesitation. So thank you guys for that!

Westfalen Living App. The app is convenient to use and fairly simple the downside for me is when paying your rent It was stated through the apartment email prices for various payment types either the price list wasn't accurate or they are taxing the price stated and not informing you of the plus tax that will be added to there price list. I feel the customer should be completely informed when using an app when making a purchase or payment. 😊

Quick response!!. Anytime we have had a small issue with maintenance, GwinnettSquares. Team gets it taken care of. You guys are awesome !! Thank you

Hate the charges. The app so far work pretty good but they charge over ten dollars for each transaction

Kinda a mess. I think the app roll out was pretty bad, and it reduces ability for those needing to pay in split payments an option to do so. The service fee is a scam. There’s no itemized list of fees anymore so that is just annoying. It seems like the UI was programmed very quickly and they just wanted to roll out a trashy app to promote they are “modern”. We still have old appliances and popcorn ceilings but this apartment complex company built an app. New roll outs require processes, and those processes are ineffective and create a lot of stress on the folks that work in the offices but hey look we have an app haaaa.

User friendly!. The ability to make service requests and online payments make the app very useful!

It works. Works well for its intended use. Set up and pay rent. Request services or work orders. Send emails to staff. See documents. lpt: review your bill from time to time to makes sure you are getting charged correctly.

Paying Rent. It was very easy, better than the other company. Don’t like the service charge. We are paying enough already as it is for rent to tack on a service charge for pushing a button.

Poplar Place Community Maintenance. Maintenance staff are very prompt and thorough, leaves receipts to assure tenant of job(s) done and how they were done. Very impressive! Keep up the good work!!

Great app. Need to preplan by getting your bank verified but it's worth it because the transactions work super fast! Wish there was a itemized thing to look at, that's explains ur total.

App works Great!. Thanks for making this payment process so easy and efficient!

Still waiting for checking account verification. My information for my checking account has been uploaded for. MONTHS and it’s still saying it needs to be verified. Meanwhile I am being charged for using my debit card.

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Amazing Complex. This complex is amazing and always has their residents at the top of their priority!

Adapt to the times. I personally prefer the old app my Apartment Complex used in the past but people have to adapt. Cool, I get it! But it’s still a good app and very useful!

Easy to use 😀. I love it . Keep it up.. Thank you. And very well set up.

Great app!. Makes easy for work orders and pay rent online.

Great insight. Actually accurate information

Service Fee. The portal is very nice easy to manage, do not like service fee

Exceptional response to service requests. Westdale hits all the marks with their repair team!

Excellent. Easy as butter on warm bread on a cold night in Allaska. Highly recommend that the tour.

Great place to live. The staff are all wonderful and so helpful. The app is very easy to navigate.

Great app. Easy to use.. Never had a problem.

Great place to live. The staff are helpful and knowledgeable about resident needs. Maintenance is quick to resolve emergencies. Parking is easy.

Partial payments. Please allow partial payments

Overall. The app is not great. It does not have the charges labeled very well. It just charges you money and you don’t know what it’s for. It’s not easy to use.

Easy to request maintenance. Easy to request maintenance

Worst app ever. My apartments switched to this for rent payment and now I have to pay fees that I didn’t before. 16% of my payment as a fee!?!? Only putting 1 star cause it won’t let me put zero!

Application. So far it’s been great once my bank account was verified.

Amazing. Easy to use. Clean app.

Review. So far a great apartment complex to live in. Very quiet place.

Perfect!. Works great, never glitches either!

GShipps. So glad to have everything in one place.

Creekside. good so far. no complaints

Love the new WDH app. Thank you all for such a nice new residential app. This new app is very user friendly and the platform is very nice! I love it so far!

Payment. Super user friendly!!!

Annoyed. There is an additional fee to pay rent that is beyond ridiculous. The old app was better when we didn’t get charged an additional. I guess anything for a $1 RIDICULOUS

This site. Just created account. Seems great

Westside Living App. Very so accommodating fast and easy

Great app!!. Very efficient, have had no issues using the app

Great app. Great app very useful and convenient

Great app. Great app…just wish they didn’t charge that processing fee..

Great. Easy to use and helps with all the needs of our lease and apartment.

Service fee. If you get rid of the service fee charge to pay rent this would be a 5 star. Also my payment info keeps disappearing and can’t even pay for rent.

Does its job. This app does everything I need it to do.

No stress about money order. Love this app easy to pay my rent in seconds

Easy to navigate. The app is nice and easy to navigate.

Easy to use!. Simple and quick

Do not like the fee added on top of you’re rent. The app is okay but I just don’t like the fees that’s added on on top of your rent ! The more you pay the higher the fee. Already paying a high rent.

Waiting for bank verification.. Having to wait for account to be verified delays payments but once you get the deposit information you cannot verify via the app. Which is was not previously stated.

New. Much better / more stable than the old version. Tr

Easy to use. App is clear and easy to use

So Easy. Easy to set up. Easy to use. I don’t understand the fee though.

App is terrific. This App will make life much simpler! Placing maintenance requests and keeping track of them isgreat.

Simple but accurate. Good design and functional

Easy to use. Easy to use

$5 service fee. It’s Convenient . But I Hate that I have to pay more on top of my rent.

Great App. I love that i can take care of everything apartment related in this app!

Review of app. Auto-pay didn’t work, the app sometimes won’t process payment. May have gotten my water shut off because of the app not being able to process. Please fix or get a new app.

Piece of garbage. Failed to send auto payment on time, failed to notify that documents existed, failed to load properly and takes up space in the background unless you actually close the app. Bad app for a bad complex.

Love it. Awesome app, easy to use and does what I need it to do.

Paying the rent. Great app so easy any other

Super Easy. Very easy and user friendly!