ESSENCE® Experience App Reviews

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Not updated. You have advertised in essence magazine the ESSENCE Festival and to download the new 2019 app. Please update the 2019 app prior to your advertisement otherwise we are getting the wrong information.

Not updated for 2019. I got this app shortly after the 2018 festival hoping it would be updated for the 2019 festival, it was not and still hasn’t been updated. Even the website is a little out of date or has bugs. I try to email or register for events but I have no idea if the email went through because I get no confirmation. The app and website being out of date makes it hard to plan for an expensive trip.

App keeps crashing. Apparently this is the only way to register and it doesn’t work....

Stef. Best show ever!!!

Not working. App isn’t working!

Finally!. I was waiting for this years app to become available so I’m happy to see finally see it. Wondering if it will include a full lineup schedule so that I can select the acts I’d like to check out. This was an option on the 2015 app but I’m not seeing it on this years app yet.

not Working. This app is still not working please

Unorganized and useless. This app is so unhelpful it’s almost more confusing. It has the wrong location on some events and others just say a stage name but no directions as to where it is located (and the event center had even worse directions and no signs and the stages weren’t labeled). So far this has been a subpar experience due to the seemingly poor organization and instructions. They need to identify specifically who will be playing and the times in the app. A map as to where the lounges/stages are and how to get to them. The app should allow you to have a planner to keep up with all the events you want to attend and travel time required. Having an option to check in/secure a spot to events using the app instead of standing in line for hours would also have been smart. Paying for VIP did absolutely nothing except give you a heavy bag to carry around and stand in line with, maybe they should consider shipping those items to the home since you can’t take full size items in a carry on.

Not efficient. Essence fest is currently 19 days away and the app is still not updated with the information needed to plan effectively. No lineup times, no information on screenings, book signings etc.

Not up to date. I downloaded the app to plan our visit and it still has information for 2023!!!

Frustrated!!. I’ve tried multiple times to register for 2022 Essence Festival but having problems getting the general admission ticket. I received the page stating I have a ticket but no link to click on to add ticket to my wallet as instructed.

Please Fix the Glitch.... Every time the app gets updated I lose some of the events that I had favorited and saved to “my events”. Can this be fixed?

App doesnt workp. The App is horrible! It doesnt work and you are forced to register so they can sell your information to spam callers. The website to see the music lineup by DAY and TIME is even worse

2019 Essence Festival. The app for the 2019 Essence Festival is still not up and operational as of May 25, 2019. The Essence magazine states that all should register on the app. This is absolutely unbelievable that having paid a great deal of money to attend the 2019 festival including buying concert tickets that the app is not working. GET WITH IT Essence!!!

terrible. app crashes every time i open it. festival is one day away !! unsure of what to do, am not pleased.

2019 app. My screen keeps going black when I open it so I don’t know how to register! All my friends have registered except me.

Updates need fixing. App seemed to have updated to reflect the screening rsvp page. The app continues to go black or return to my phone home screen when i click that. Please fix i don’t want to miss out on the tv and movie screenings offered

Hard to Find Information/Confusing. The app is not updated with current and/or correct information. I spend more time searching for the lineup/schedule info, etc. App Not very useful

Useless. Finding a lineup/schedule shouldn’t be that complicated! I live in New Orleans and have been to many festivals over the years. There used to be a clear schedule of who is speaking/performing and which stage at the convention center and another schedule for the concerts at the Superdome. What happened???

Essence 2022. Had no issues and the personal schedule was a great touch!

Schedule and payment. There is a delay of uploading the schedule in the application. Attempted to purchase e-suite tickets via app and was unable to do so. Searched for the e-suite schedule in advance for 7/1/22 but was unavailable the morning of. Checked the e-suite schedule (7/2) today. As of 9:50 am there wasn’t a schedule available.

Not working. Why is the app not working??? Please fix ASAP...

FIX THE CHAT APP!!!! PLEASE!!!!!. Please UPDATE!!!!

Dre’. Omg!!! I complained so much about being tired and just was over everything when I sat down to rest and had the most amazing experience. Thank you Essence!!!!!

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