ParkColumbus [Navigation] App Description & Overview

ParkColumbus Parking – Find Parking in Columbus
A Smarter Way to Park
Parkmobile USA, Inc.

The ParkColumbus app, powered by ParkMobile, gives you a smarter way to park in Columbus. Easily pay for on-street and off-street parking right from your mobile device. You can also reserve parking ahead of time in lots, garages, venues, airports, and universities across the country. You can use the ParkColumbus app in over 370 other cities across the country, including New York, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, Philadelphia, and more.

Why Use ParkColumbus?

• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Reserve parking spots ahead of time to save time and money
• Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities

How to Set Up Your Account

• Download the ParkColumbus app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkColumbus app

How It Works

On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late
• Touch the “Stop” button to end your active parking session

Parking Reservations:
• Search for the area where you want to park and select the specific parking location
• Choose the date/time and complete your reservation
• Follow the instructions in your confirmation to redeem at the parking facility

App Features

• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Turn-by-turn directions to the parking garage where you reserved your spot
• Multiple payment methods available including PayPal, Visa Checkout, ApplePay, MasterPass, ChasePay, and most major credit cards

About ParkMobile

Parkmobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 13 million people easily find, reserve, and pay for parking from their mobile devices.

Looking for Help?

At ParkMobile, we’re serious about customer service. We process over 200,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:

Online Help Center:
Video Tutorials:

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ParkColumbus Customer Service, Editor Notes:

We’re frequently updating the app in order to give you the best parking experience. This update includes: Zone Parking Map Filters • Plan your trip in advance using our new parking filters. With a few taps, filter to see on-street and off-street locations and easily find accessible parking, EV charging, or valet spots. Find Loading Zones • Making a delivery in and around Columbus? Activate the View Loading Zones filter to find a loading area near your destination. Now Available in Spanish • Park Columbus is now localized for native Spanish speakers. Simply update your device language to Spanish and start parking! • General product enhancements and bug fixes

ParkColumbus Comments & Reviews

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- Chicago transplant

So happy cbus started implementing mobile parking meters. Once you set up it a few taps and your done.

- Doesn’t even work.

I was moving into my new apartment and left my car parked in one of the spots below my garage so my parents could park in my spot to move me in. I used this app thinking I’d be fine for the 3 hour limit since it’s posted all over the garage to use it (the garage is park place Columbus connected to the Wilson place on OSU campus). I go out when I have about 5 minutes left on my meter to move my car back to my spot and I see a parking ticket on my window for $20. Apparently the app and garage do not communicate properly when people pay for their parking. Not worth my time and money to use if it’s not going to actually work.

- Short North Parking

The use of this app and the new parking rules in the short north are harmful to everyone. An area known for its bars and restaurants now limits you to a 3 hour parking limit that requires you to move your car to a new zone (not even new spot) after your limit expires. You also can not park after 10pm which effects workers and patrons of the establishments. Definitely can not have a drink with a meal or go out for drinks when you are forced to drive every three hours to find a new spot. Let alone feeling rushed at dinner to go move your car. Why would I want to visit friends who live in the area or go out when the parking situation is now worse than before? I’d appreciate if the developer of this app would make known the frustrations of its users to the Columbus parking authorities. You obviously work for the parking authority so please make them aware of our frustrations.

- Not a good fit for couriers...

Mandatory minimum times is ok, but not if I cant “leave” or park at more than one spot. As a courier who may only be at a place for a few minutes and then needs to pay for parking at another location this is not an option you can use. Pay to park for a minimum of 30min and you can not use it to park again for at least 30min but may need to pay to park 2-3 or even more in this time frame. Update.... Parkmobile recommends I contact the owner of the spot and completely missed the point of my post. Furthermore I have found that this is clearly a designed part of the app as they include the topic in their faq where they simply( summarized) state you cannot pay to park at two locations at one time. This is the flaw I mentioned in giving my review and I stand by it.

- Couldn’t be worse

I live in one of the new zones. My roommate applied long ago and has heard nothing about his application in weeks. You can’t pay for extra guest passes through the app, despite that being the only option. You have to change passwords to even make it work. The app basically just brings you to the web page to log in anyway, so what’s the point? Moreover, what’s the point of doing this electronically in the first place. A sticker on residents’ cars and a rear view hanging plastic permit for guests is no issue and avoids all the ridiculous “we can’t process your request at this time” notifications you get when trying to pay for extra guest passes, which I wouldn’t need if my roommate didn’t need to use my guest pass to park at his own house.

- Have the developers of this app ever tried to use it?

This group needs to hire some UX specialists - or they need to communicate better with the parking authority, because the representation as to what is supposed to be happening but what is happening are two different things. Now back to the UX - If some one new to the area can’t figure out how the signs on the street are supposed to coordinate with the app then it doesn’t work! The interaction between the customer account portal and the app is so bad that it feels like going back to a website that is a decade old. It is the developers job to make things work for the group that has hired them, this developer obviously hasn’t figured it out - at least in Columbus.

- Adding pain to punishment

I previously wrote a negative review for this app, because it is destroying the Short North, making it more difficult for employees to park there, and charging a rediculous hourly rate and all the developer had to say was, "please cite specific sources for how the app didn't function properly." This is exactly the problem! The developer (and the city) has blindly rolled this out not giving a single care to the people negatively affected by the app but rather that it destroys the neighborhood, punishes the employees of the area, and price gouges the way it was designed to. That is very, very unfortunate.

- You should be allowed to change information within first 5 minutes

Besides this whole electronic parking being prohibitive to people without smartphones and the outrageous price jacking up that has occurred with the roll out without a vote, this app is terrible. If you pick a wrong vehicle and immediately realize it, you are out $7. Did you pick the wrong zone? Out $7 more and then pay another $7 and hope you have everything correct this time. The fact you can’t make any adjustments within the first 3 minutes is a shame and a scam.

- Tech Support gets One Star

One star, and only then because I got a live person (after 15 minutes on hold). Worst support ever. I mean, why bother calling it tech support? Tried to change my default payment method. Can’t be done, they said. Because I signed up with Apple Pay, I cannot make the change. I must CALL APPLE to remove it. I used Apple Pay because it was the default setup! My city doesn’t even accept Apple Pay, which is only explained after you setup the app. Can you imagine?! Their response to my issue is to call APPLE.

- This app is TRASH

This could not be more difficult to use for Short North Permitting. It spins for ages, won’t let me log in (freezes, glitches etc) and makes me enter my entire email and password every time (doesn’t automatically save). Also doesn’t give you an option to nickname friend’s license plate numbers for guest passes, doesn’t email them that they have a pass activated, etc. Its so disappointing that Cbus is charging for parking, and even more disappointing that they can’t even get the technology right.

- What happened to the minutes

I have use this app for a while. I noticed since the first of the year, the minute option is missing. If I only need 2 hrs and 15 minutes, why do I have to pay for 3 hrs. This is ridiculous. Change it back. Thanks for replying.

- Doesn't let you sign up on app

When trying to sign up, it won't alow the keyboard to come up in order to create a password. All my other apps and even this one works if you already have an account and just need to sign in. But if you have to sign up using the app, it won't work. Basically pointless, might as well play it safe and just use change at the meter instead of chancing it and possibly getting a ticket.

- Accuracy Issues

Have seen this app advertised before on meters when I have parked. Saw it today while parking, and decided to download. Set it up and used to pay for 1 hr. parking. Was pretty impressed until I came out after 48 minutes and saw meter flashing red and expired). The app still showed 12 minutes remaining! So, despite initial positive impression, I am very weary now. Will try again, but will be very careful before I trust this app.

- Good start but can’t cancel session

Looks like I can park and pay and then extend my session, but there’s no way to cancel my order/session. The use case was that I had an old license plate number in my profile, started my parking session, but had to start a completely new session and get charged again because I could not cancel my current session. :-/

- Meter parking

A little confusing with just the zone. The meters have individual identification tags on them but I didn’t see a place to add that in the app. Otherwise, very convenient once downloaded and set up. Love the feature of being able to add time without running back to the meter

- My account was hacked!

Somehow, unbeknownst to me, my ParkMobile account was hacked. Someone changed the license plate number attached to my account. I hadn’t given my information to anyone. When I paid to park my car last week, not knowing my information had been changed, I was given a $50 ticket that I am now contesting. Going forward, I am going to be leery using ParkMobile—the app clearly needs better security safeguards to ensure its users aren’t victims of fraud.

- Get ready to find a new job!

As a cook in the short north my shifts range anywhere from 9-12 hours, I depend on the very limited free spaces the city had to offer. Now I’m faced with not only having to leave work during service and moving my car to a different zone FOUR TIMES, but also having to pay up to 40 dollars a shift. This is the worst move by the city and one of the ballsiest cash grabs I’ve ever seen. RIP short north.

- Never enough money

City of Columbus always taking money from locals and tourists. Just another high tech way to rob people who want to spend money in town when they come

- Incredible System

I loved having to download an app, enter a credit card, and wait for my friend to pay off his parking tickets in order to park my car. Sensational. A digital red carpet.

- Fabulous System!

Best parking system in history! Advise anyone and everyone who needs to park at one time or another or in one area or another in Colimbus, Ohio to download the ap and sign up!

- Stuck with a $50 parking ticket

Put all the info in and paid the $2 to park for an hour. Got back to my car and saw a parking ticket on the windshield. Went to verify that I had paid for parking and all evidence was gone. Spent all this pointless time downloaded the app and adding my car info in and setting it up only for it to not even work and have me out $50. I’m livid.

- Doesn’t support Apple Pay

The app says you can use Apple Pay to pay for your parking but rejects payments made with Apple Pay with no reason given in the Apple Pay screen. You have to exit out and get a message window later in another screen. I’ve never had Apple Pay rejected by an app ever. This is the first time I’ve ever experienced it. It fraudulent to say the app accepts Apple Pay.

- Ugh.

I am not happy to see Parkmobile running convention center parking. My experience with them was horrible. I bought parking on the app, was ticketed despite buying parking, and while my fee is waived they did not rescind or cancel the ticket. The previous company and app for the Columbus convention center had outstanding customer service. This company left me with a ticket on my record that I received from their mistake.

- No reason for this

I’ve lived in the same area for 6 years and parked in front of my house every year. They installed these signs over night where I can’t park in front of my house overnight anymore. There is 1-2 month waiting period for me to get a parking permit so I have to walk 3 blocks in sub zero temperatures just to get the same horrible street parking I’d have in front of my house. Thanks Columbus!!

- Tell Columbus to chill out

You got paid by the city so you work for the city and are a bigger voice to the city than any individual (like me). So, let em know to relax the cost of parking so that people can actually continue to shop in the gentrified areas that already pull in god money for the city because right now, it’s cheaper to park outside the city and Uber/Lyft to the shops. #oopswemissedthat

- Why no Amex??

Other than the inability to use Amex as a payment method in the app, or even use your Apple Pay if Amex is linked to it; the app is very easy to use.

- No reason for zones not allowing to park

The zones are physically there, but the app just tells you that you cannot park on that zone and it does not give a reason why. Signs at the zones tell you that parking is available. The app should just not show the unavailable zones at all, and explain why the zones are not available.

- GPS does not work

What are you at six minutes left on our car parking meter guy was there trying to write us a ticket already before we even ran out of time due to the signage having us on the wrong side of the street that we paid for doesn’t make sense because it only allowed me to choose one option

- Need Option To Stop Meter

You guys should create an option to “stop meter” once we get back to our cars if it’s before the time we selected. I mean, it should be fairly easy to do through an app.

- Never registers with my meter

I’ve tried this several times. I make sure I put in the right zone number and I pay and start the parking session but my meter never registers it and continues to say I need to pay. I got a ticket because of this. If this worked it would be really convenient but apparently it doesn’t.

- Columbus parking

on the app you cannot change the default car. Once you said a car you can only change the license plate numbers. Once I figure this out it mean easy

- One of the most convenient apps to have.

Saves you money and trouble

- Easy Parking in Short North!

Parking is very easy for this 61 yr. old because of this app on my phone. Thanks Columbus Police for helping me download it!

- Greedy Greedy Columbus

What a fantastic use of technology - to slap a paid label on every parking spot in the short north. It doesn’t matter if the parking authority is ultimately responsible for this, you should send feedback directly to them. Were the ones being gouged for money further and you stand to benefit from the transaction.

- Short north late night employees

Absurd how employees of the short north, late-night bars and restaurants can’t park their cars on nearby streets after 10PM. We are usually excused from work well after that time. These new parking rules are not suitable for patrons or workers in this area. Re-think your decisions, Columbus. This was a pretty nonsensical move on your part.

- Refuses to store payment

I’m a Massage Therapist downtown unfortunately I have to pay for parking. The app use to store my card information now it won’t. It’s already a bummer having to sneak and update my parking when I’m in session. However having to re-enter my card information as well SMH.

- Super convenient

Quick and Easy

- 1st time user.

I put the wrong license plate down & when I realized it I went out to put my other trucks license plate # down & I already had a ticket on my truck. 🤦‍♂️ But yet I’m still paying to park but yet I still got a $30 ticket.

- The interface needs work

I have yet to use this app and for it to work the first time. I spend at least 5-7 minutes trying to pay for parking every time. Very unfriendly.

- Need an account to pay

You shouldn’t have to create a profile with an email address. You should be able to pay without an account via Apple Pay or another pay platform and simply enter you license plate number.

- Can’t end a session

It’s ridiculous that you can’t stop a session if you need to leave. I was going to dinner with a friend but the restaurant had too long a wait so we went somewhere else. I paid $6 to park for 10 minutes. 🖕🏼🖕🏼 @ Columbus parking

- Not reliable, considering stakes at hand

This app kept closing so, with deep sadness, had to get back in the car and drive around and around in search of a physical meter (the original spot just the parking fee sign).

- Pathetic

As if parking wasn’t awful enough now my friends have to pay to come visit even when I buy a guest pass! Between getting towed for street sweeping and now fines for parking on a public street I think I’ll move to Grandview and get an Uber instead.

- Can’t even make an account

Wish I could review how this works but if you try to create an account once you get to password the box that pops up for a keyboard is just empty so you can’t type anything

- Should be my chouce

Would not allow me to use my preferred credit card. I’m going to park this once, I will attempt to change to my preferred card number, and if that doesn’t work out, sorry, goodbye downtown parking!

- Disappointing usability

Terrible, terrible app. I don’t mind paying but it really needs to confirm which car to pay for. This has happened multiple times to many people I know using this app.

- Disgusted!

I am disgusted with this App. You don’t need all my personal Information to park. Just wait until you get hacked. Don’t tell me about you’re kindergarten security, and don't tell me how this is the city’s problem. $8 for 2.5 hours is disgusting!

- Does not function properly.

I hate this app. It shut down when I entered time to run into a coffee shop. I assumed the payment went through. I was in and out in minutes and got a ticket for $50. Good times.

- Question if this app works

I pay to park and my meter continued flash red - it hasn’t changed whatsoever - came back a few minutes later & then returning to my car - still flashed time expired?

- Way too complicated

Took forever to set up. After selecting payment it wouldn’t allow that payment in this area. Took 20 minutes to set up just to park!!!

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ParkColumbus 9.12 Screenshots & Images

ParkColumbus iphone, ipad, apple watch and apple tv screenshot images, pictures.

ParkColumbus iphone images
ParkColumbus iphone images
ParkColumbus iphone images
ParkColumbus iphone images
ParkColumbus iphone images

ParkColumbus (Version 9.12) Install & Download

The applications ParkColumbus was published in the category Navigation on 2018-12-07 and was developed by Parkmobile USA, Inc. [Developer ID: 365399302]. This application file size is 37.12 MB. ParkColumbus - Navigation app posted on 2021-03-01 current version is 9.12 and works well on IOS 13.0 and high versions. Google Play ID: us.parkmobile.ParkColumbus

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