ParkLouie App Reviews

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$500 worth of tickets after using app. This app and their vendors don’t work well together. $500 dollars of tickets and can’t get customer service from the app or the parking vendor to correct the issue. 6 months of sending paid receipts and still nothing. Any company that won’t take responsibility for the app they create and pushes all accountability to its vendors is an application I’d stay away from.

Soulard local. I didn’t realize onstreet was metered. First time using PL & it was super-easy! Can even set a 15-min reminder + extend parking if need be👏

Be prepared to pay a fee. They tack on a "transaction fee" for the convenience of using their app... Every time you park.

ParkLouie. Hard to change liciense on car ...or delete to add new liciense #

Pretty good actually. This is just my 2nd time to use the app with a long break in between. I have found it a bit confusing at times but overall it is actually pretty good.

I should have known. You should know if you already had this app prior to 3/2021, your password and license plates number were probably compromised in a hack. I had security issues with this app from the start - I should have known better.

Payment. With the new updates and so called bug fixes I can’t change my card to make a payment so now I’m inconvenienced because it won’t allow me to add a new card. Please fix other than that it would be an awesome app.

Right-On. This so convenient, the STL is getting with the worlds new technology GREAT!!

Great app but... It would be great to have the option to change your car once the payment had been made.

Bad app. Terrible app

Can’t reset password. Annoying

Can’t update payment card. Ok so here’s the thing ... people get new debit and credit cards all the time but there is no way to update your payment info on the app once you put a card on there it’s on for life which is insanely stupid and frustrating!!!!!

Difficult to set up. Moving between the screens is extremely difficult. If you have not set up for the right car and you have such a duration, you have to start all over again once you set up your car. Ditto for your credit card. You have to go back and go through the set to ration process all over again if there’s any information that is not correct. This was very tedious

Your password requirements are obnoxious. If you are going to require a special character, then allow all special characters. Don’t restrict it to like 6 and then only mention what they are when someone fails to guess what special characters you happen to find valid.

Pretty Good, few things to improve. Works as a fairly simple parking app, the only thing I have qualms with is that if you accidentally make a parking payment for one car but you have multiple cars on the app and you meant to put a different car in, you should be able to change it. I’ve had to multiple occasions pay twice for the same parking spot bc of this issue.

City greed. Paying to park when the vehicle is not being monitored is a greedy and unethical practice. The 2 hour “limit” is also an extremely inefficient and flawed theory of operation.

Not great then sold my email. Wasn’t the best app and half worked. Then they sold my email to Viagra Spam. I made an email specifically for this not given to anyone else. Uninstalling, killing the email, and will NEVER use again.

Can’t extend your parking time. This app is terrible. There is no easy way to extend your parking time. When you try and pay for you’re parking after the initial time it won’t allow you and I needed up getting a ticket because of it don’t use this app it’s difficult to use and it’s been nothing but a headache for me

Park Louie Newby. I LOVE it...no more quarters!

Asked for zone but not meter number. My meter was still red after paying. Still risks getting a ticket. Fix this. Only asked for zone number and had no option to put meter number. I couldn’t choose that specific spot.

Does not work. This app is useless

Easy to use.. Easy to use.

Pain. 15 min of min life I would have rather spent shopping instead of setting up an app.

Worthless app. Parking tickets in Saint Louis are only $15 - which is basic parking fare in most metro areas. Just risk the ticket and enjoy free parking when you can get it. From my experience the system alerts local meter patrol officers when to your time expires so even after paying for a few hours if you’re 2 min late getting back to your car you’ll have a ticket which means you’ve now paid for parking twice. Skip the app and just expect a $15 fee. It’ll save you the initial meter money and it’s simpler than this clunky app anyway.

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