Uber Eats: Food Delivery

Uber Eats: Food Delivery download

Delicious eats. Delivered easy.

Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed.

Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button.

Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats.

When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way.

Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bangkok, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Singapore, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC.

Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, China, Colombia, France, Japan, India, Singapore, South Korea, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, and more.

Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

Uber Eats: Food Delivery App Description & Overview

The applications Uber Eats: Food Delivery was published in the category Food & Drink on 2016-03-01 and was developed by Uber Technologies, Inc.. The file size is 208.68 MB. The current version is 1.179.10002 and works well on 9.3 and high ios versions.

We update the Uber Eats app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Performance improvements
- Ongoing bug fixes
- Apple Pay support for select markets and users

Love the app? Rate us! Your feedback keeps the Uber Eats engine running.
Have a question? Tap Help in the Uber Eats app or visit help.uber.com.

Uber Eats: Food Delivery App Tips, Tricks and Rules





Uber Eats: Food Delivery Reviews

Maxw0456

Military bases  Maxw0456  2 star

It would be amazing if when you have your address as a military base they could send a driver that would actually get onto the base instead of just canceling the order after getting to the gate and realizing they don’t want to go through the check point.

malrex

Satisfactory  malrex  5 star

I enjoy the convenience

KhaledOakland

Where are the rewards  KhaledOakland  1 star

Seen an add that Uber eats gives reward. Haven’t seen them yet and I use it a lot.

Alfaro1515

Help  Alfaro1515  1 star

I want to give it 5 stars but it doesn’t even let me use it :/

not-null

Payment Issue  not-null  2 star

Since the last update my profile no longer shows saved payment options. When I’m forced to add one before my order is submitted it is saying my card is already saved. Really just wish I could use Apple Pay Edit: It is now working. Not sure how or if something was done on your end

Hahahhahhshshhjddbdbhshhdnd

Horrific  Hahahhahhshshhjddbdbhshhdnd  1 star

Don’t even get me started, ordered food to at 1:45 to get delivered at 2:15, at 2:30 I tried to cancel the order because the estimated time of arrival has consistently gone up to 3:00, i was told on the phone they couldn’t cancel me without charging the full amount because the food has already been cooked, OVER AN HOUR AGO, yet there is still no driver willing to deliver my food , I might not get my chicken nuggets for the next 12 or so hours. Hopefully my food isn’t stale by the time it arrives 🤞 Awesome little update about 2 hours later I am finally able to cancel my order without being charged bc at that point the food is finally considered “delayed” what an absolute joke. I will never use this app again and neither should you.

ved4762

Really good serviced  ved4762  5 star

Excelente

Ash very hungry

What the heck!  Ash very hungry  1 star

So I download the Uber eats app for the first time ever because I’m staying with my mom to the hospital, I make my order I put it in so they want my phone number next, and apparently who ever had my number before me already has an Uber eats account, so they want me to sign in with that person’s passcode and email Uber eats what the hell is your problem I’m starving??? Why on earth do you not give people another option, Uber eats you need to understand phone numbers are used! For many different people I can never use this app because of my phone number!!! Wow fix this problem please!!!!

firstmate129

Store hours wrong  firstmate129  1 star

Muchas Gracias In the Hazel Dell neighborhood of Vancouver, WA on NE 63rd and HWY 99 is open 24/7 but on uber Eats the hours are listed 6AM- Midnight. Also this app has no way to report an issue with a vendor unless you have order history with the vendor. If I could have, I would have made my above complaint using the app and not posted this on the App Store.

jsalalima

Punishes costumers for stolen food  jsalalima  1 star

A service “loophole” exists where deliverers can outright steal your food. Uber Eats forces the customer to watch as their food is stolen and then charges them for it. Furthermore you cannot rate the deliverer because they canceled the order. Here’s what happened. Every preventative precaution that a customer could possibly make was made (aside from personal confrontation during the theft, which would be dangerous). My in-app address description had instructions (I live in a simple apartment right in front of a popular street). I made multiple attempts via text and calls to reach out to the deliverer. I sent 4 messages. Innocently first to acknowledge that I was waiting at the sidewalk... to asking why she wasn’t responding... to slowly realizing what was happening. I hopelessly initiated two calls through the app. These contact attempts are all on Uber Eats’ app and records. I was available for the entire duration of order and waited on the cold sidewalk for my dinner. The deliverer suspiciously never replied or responded as she waited until the app would deem my meal cancelled; leaving me with the charge and her with the stolen meal. Furthering the salt to the wound, the app does not let you rate cancellations of this type. Then came the inadequate responses from my three attempts to email Uber Eats’ customer service, which confirms the sad truth that they passively allow this to happen — punishing its customers with a refusal to refund anything on scenarios like this. Their curt apologies and hollow condolences of “understanding how this feels” fall so flat when each email reply is sent with Copy/Paste manifestos about their beliefs in saying they want to empower costumers. Far from it, their inactions and policies betray their so-called mission statement. Don’t take my word for it, just google it, this theft is a common occurrence. Malicious incidents like this will continue to persist if Uber Eats policies don’t change. Combined with tone-deaf customer service it leaves a telling impression about how much they care about their customers. Don’t waste your time risking theft with this app and its poor service. PS. Based on the other negative reviews with the copy & pasted App Store replies: I’ll go ahead and preempt with “Yes this is certainly frustrating”, but “no it seems like you aren’t actually doing anything about it” - never trusting Uber again.

SchteveAW

All too hard  SchteveAW  1 star

Gave up trying to set this up after half an hour!

SabAdOO*

Terrible customer service  SabAdOO*  1 star

Pathetic. Not going to waste anymore time than that.

uber more

Order cancelled still charged  uber more  1 star

My order was cancelled and I was still charged. Following the help prompts I learnt my money will be withheld for up to 10 days allegedly and that’s if I get it back. Given no further avenue to disclose my frustration I opted for the only obvious solution. A strongly worded 1/5 star review. Uber you don’t deserve to operate under a name that invokes any idea of outstanding or supreme service seeing as you continually provide something only describable as sub par or Luke warm. I would end this by saying I’m outraged and that I would take my money to such greener pastures as dominoes or elsewhere however I wouldn’t be able to do such thing as you still have my money.

FiverAu

Let’s me know they can’t deliver and hour after I’ve ordered!  FiverAu  1 star

Ordered, payment accepted. Estimated delivery 8:30pm. 8:42pm comes and I get a notification they can’t deliver my order?! Surely they knew well sooner than an hour after accepting the order?

Simmmmdawg

Customer service  Simmmmdawg  2 star

Uber 70% of the time good however it’s pretty terrible when You need help or when things hit the fan. The customer service is the worst. Need to lift their game

dinndong

Hopeless  dinndong  1 star

Every time I try to sign up, reverts me constantly back to previous page, whether it be “enter name” or “enter phone number” , deleted and reinstalled app, tried on numerous phones, Deliveroo it is

St kain

Taking restaurants off  St kain  1 star

Can you guys please put McDonald’s back on in my area they used to deliver here but then you guys took over yet your drivers don’t deliver here but the a restaurant right across the road that does Since you guys took over their deliveries they have only been on the app for a day and then it hasn’t been on there since its been weeks

muriloyoyoyo

Promo fail  muriloyoyoyo  1 star

False promotion promised

plasticphyte

V1.179.10002 breaks payments  plasticphyte  1 star

This version has broken the payments system. Existing payment methods do not show up as an option to select, and you are unable to add the same payment option because the app can still see that payment option exists in its internal database.

darksteel1335

Uber Needs to Remove Tip Option  darksteel1335  1 star

Australia pay its workers well. This is not the USA. We don’t tip! Remove it from your apps and pay your drivers better.

jahn g

App problems  jahn g  3 star

I would never know when my food arrives until it do. The times with the app is terrible. Other than that it’s great.

Amonte9

Thank You  Amonte9  5 star

Great Service

JESSICAFAITHMARSHALL

I found love via uber eats thank u  JESSICAFAITHMARSHALL  5 star

He walked in with my food and stole my lamp but that's only the beginning of our fruitful relationship... if anyone has seen Habib tell him I'm waiting.

lojjhhgtytfg

Great service but really expensive  lojjhhgtytfg  3 star

Awesome service and great selection of places to eat but the delivery fee is extremely expensive. Ive started using doordash because they have a $2-$5 delivery fee where here is $5-$8.

Love and Kindness

They steal  Love and Kindness  1 star

Two different times now, I’ve had Uber Eats add a $6 tip on top of what I owed. Both times I gave cash to the drivers and then a few hours later, I get a new email saying, “thanks for tipping”. Both times they added $6. I can’t find a customer service phone number, so I can’t dispute it. I guess they just steal to get what they want.

Mefi143

No one can communicate with the driver.  Mefi143  1 star

The Uber driver called from an out of state number but I was working so I could not answer. No voicemail left. Received text asking location and I was unable to respond due to a getting an error from UBER. Attempted to call the number back and went to UBER headquarters for the driver. Unable to talk to anyone. Order was then cancelled by Uber. Reordered my meal. Over an hour later I called the restaurant. They told me it showed as picked up and they had no way of communicating with the driver. They then asked if I could come pick it up which I couldn’t since I was working and explained that I had already paid for the service.

arieanya

Still charges you  arieanya  1 star

Sent my food to the wrong location waited 20 min for them and still charged me , won’t use the app again and i suggest you don’t either. Just gonna take your money

카 매 리

Newly reduced delivery radius makes it useless  카 매 리  1 star

Updated: Got yet another DISHONEST response from the UberEats team. No, this is NOT happening only at certain hours. More than 80% of the restaurants have disappeared from the app in the last 1-2 weeks. Obviously you guys know why this is, but are refusing to be transparent about it and prefer to waste customers’ and your employees’ time with lies. Previous review, still stands: Used to be my favorite food delivery service, used it almost every day. Recently, all the good restaurants have disappeared from the app and they only deliver from the McDonald’s from across the street! It has been impossible to get a transparent response from their support regarding this. Their responses are either so subterfugey they should be posted publicly in either political or comedy forums, or nonsensical copy and paste that doesn’t apply. UberEats, have you recently changed your delivery policy/radius or dropped a bunch of restaurants (ie all the high quality, popular ones)?

Sej357

Would not accept my promo code  Sej357  2 star

I had a valid Uber eats new when I made an order. I tried multiple times to enter , but it it would not apply. Won’t use further

jeffshul

The worst customer service possible  jeffshul  1 star

If you use this service you should really hope that you never need help or if anything goes wrong. They don’t really care to help you or do what’s right

shaunagh165

Refusing to refund me  shaunagh165  1 star

I have ordered Uber eats a good few times and about 4 maybe 5 times they have given me the wrong order or forgotten items. I’m not very happy with there service as the last time I did send my complaint about missing items and they refused to give me a refund because apparently I was comping to much and asking for a refund to often and this was not the case I should be given a refund if I’m not getting the items I ordered I’m giving them free money so I would not recommend Uber eats to anyone!!!

xrebekahcupcake

The best  xrebekahcupcake  5 star

Best app so good never had any problems 10/10 love it just ordered something there

Dani 924!

charged for cancelled orders  Dani 924!  1 star

After realizing I had the wrong address I cancelled the order within a minute of placing it. They still charged me for this.

Valdecirbecker

First time used Uber Eats  Valdecirbecker  1 star

Too bad, my order was not delivered! I even went to the restaurant after an hour and a half to get my food cold!

Ubereatsiscrap

Terrible  Ubereatsiscrap  1 star

Over an hour late with the food. Brutal service

Chack11

Not impressed  Chack11  1 star

Would not recommend. Delivery time was to be 25-30 minutes and an hour and 20 minutes later I am still waiting for my food

Aisling in D8

Orders delayed  Aisling in D8  1 star

Meal was not picked up at restaurant until 1 hour after it was ready. Food cold on arrival. It should not be possible to order/schedule orders if there is a shortage of drivers to collect.

JFS 74

COMPLAINT !  JFS 74  1 star

09/02/19 Extremely disappointed with the Uber Eats Service. The food arrived freezing cold. Whilst tracking the driver online, he was driving away from my address instead of towards it. I telephoned the driver who had absolutely no basic English and could not communicate properly. I had the pleasure of paying €25 for cold food.

ReenyF

Cold food and bad customer service- get deliveroo!!  ReenyF  1 star

Very disappointed- we ordered food which took 25 mins longer then first estimated. The food was obviously waiting at least half an hour until a delivery person was available. When I complained I was informed it was noted but received no credit for the cold inedible food. Not good enough considering the price charged. Deliveroo provides a far better service and its customer service when responding to complaints is far superior.

Oconnell dean

Uber driver doesn’t read note  Oconnell dean  1 star

Ruined my whole order fuming !


Uber Eats: Food Delivery Comments


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