Yframed - Best authentication app I’ve used by far
This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.
Droppachoppa474 - This is not 2 Step verification.
Updated: after doing a little more research and trying different things I realized that passwordless logins only happen on my devices. I logged in 5 different devices that were mine and I didn’t have to put a password only a pop up of approval on my other devices which scared me cause it’s one step verification. but I guess it’s cause it recognized my device. But if you grab another device that’s not yours it will ask for a password. I think this is the way it works. Not 100% sure. I think this is a great idea to make it more seamlessly for the user. But it would be pretty great if we can choose to either have that option on or off. Changing my rating to 5 stars. Great work guys.
Ryanack24 - Love the App! But could use some improvements
Overall, I love the app. It does its job and I can't argue with its functionality. However, I give it a four star because I do have a few concerns and complaints I'd like to see implemented. Its the simple aesthetics of the design of the authenticator. I would love to see folder/group settings implemented where you can group codes together under a drop down menu, instead of just having a whole spew of a list of random codes you have to scroll through. Something similar to the functionality of 2FAS Auth.
Another thing I'd love to see would be Icons used instead of a boring, plain grey, busthead (maybe use the MS MFA logo?) When a logo isn't supported. Which I would like to also see more support on is icon support from various different services. I find only few companies like FB, Gitbub, and a few others are on the app. Again, I think my biggest complaint is to make it look more sexy of a design and UX. It's kind of boring at the moment. But overall, great app!
Forever Denied - Permalocked Account?
I’ve been using this successfully for several months after my company required it. A few weeks ago, on a Saturday, I received an authentification alert on my phone. I wasn’t working and wasn’t trying to log in so I thought, “oh no! Is someone trying to hack my account!? I’m glad I have this handy app that will let me deny the request and block them! Ha take that hacker!”
The next time I tried to check email in Outlook, Authenticator immediately said that I denied the request, even though it never gave me the option. I’ve tried uninstalling and reinstalling this app and Outlook, called my company help desk, tried the Microsoft Support option, so far, no one has been able to fix it. So, from my experience, if you block unauthorized access to your account, which is the sole purpose of this app, your account will be permalocked and will be very difficult or (so far for me) impossible to unlock.
I can still access my work account through my laptop, I’m just locked out of the Authenticator app and thus Outlook, on my phone.
SimonTuffGuy - Our preferred MFA application
Microsoft Authenticator is our suggestion for all of our MSP clients when we need to suggest a MFA application to use.
The only recommendation I have would be to include the ability to create groups of accounts that could be toggled to display or not; for example I rarely have to see my personal accounts for Facebook or eBay, so being able to group them as “Personal” and not have to scroll past them to find others, but expand on them as needed, would be a huge selling point. And, yes, I understand being able to organize them, but with well over 100 accounts in the app, I’m seemingly scrolling for for just about all of them except for the primary/top 5.
Nayrnayr7628 - Greatly improved
2-3 years ago (or longer?), this app was terrible. Lots of problems, and I remember being very frustrated with it. Fast forward to the last 12 months that I’ve been using it, and I’m really, really happy with it. It’s a critical app on my phone that I use to authenticate for Work AND for my personal Microsoft accounts. I like that Microsoft products can tell that multiple accounts are being used, and Authenticator has got it where it counts.
I wish that transferring my data from my old phone to my new phone was a little bit easier. The main authentication mechanism at work breaks each time, and I have to go to a special website to set it up every time I get a new phone or wipe out my current phone and re-install everything.
Ani O'Moss - Complete and utter garbage
Microsoft Authenticator is by far the most frustrating part of getting a new phone. The piece of trash can't figure out settings (e.g. iCloud) have changed without hard killing the process and reopening it. It also doesn't actually sync over if you get a new phone. Awesome, now I need to get multiple accounts reset after wasting an hour fighting it to try and sync right and logging in literally like 5 times to just make it able to "sync" (the same thing happens with Visual Studio, Outlook, Azure, basically all of their garbage continuously). At least it told me what accounts I have; that's super useful, to know the accounts and be unable to do anything with them. Can't get hacked if I can't get in, checkmate hackers. I didn't expect much from Microsoft since I have to work with and support their products (and seeing as Windows 11's big selling point is ripping off the macOS 10.3 dock), but I'm still disappointed.
EdLewis2 - Great on iPhone Watch app is a bust
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
Jess-123454321 - Horrible Authenticator for iOS users
Google Authenticator works flawlessly, every time. So 2F Authentication can be done well for iOS. Microsoft just had a very poor execution of it.
I was suddenly booted from my email (outlook365 from my web browser) as of yesterday. I’m told to accept the request pushed to Microsoft Authenticator. No request is there. I use alternate methods (all of them) and no matter what, I’m still routed to again accept a push notification that I'm not receiving. I tried looking in iOS settings and everything looks fine - push notifications are enabled, etc. I tried deleting and reinstalling the app, no luck. There are NO guidelines online. Several people have written on Microsoft forum with this problem and no technician has answered. I, of course, cannot write on the forum because I cannot log into my account. This is just a terrible app because it provides absolutely no troubleshooting help at all.
GEMillam - Stiil fails to sync with Apple Watch
Got an Apple Watch? Wouldn’t it be cool to respond to Authenticator requests from that computer on your wrist instead of digging out your phone and logging into it instead? Would make the password-less dream a lot easier. Except Microsoft Authenticator still has the bug where the linking process of accounts from the iPhone app to the Watch app fails, over and over and over. It starts with a little screen on the iPhone saying it’s beginning the sync, but that goes away quickly and the Watch app eventually times out and fails. I’ve tried everything, and my reading on Microsoft’s forums says I am very not alone. Yet software from far lesser companies than Microsoft are able to pull off this data syncing trick just fine. Maybe send your devs to WWDC and talk to some Apple engineers about the problem? I don’t get it.
🐸 (Frog) - Wonderful app, but two things could be improved
Let me start by saying this app works perfectly, the interface is nice, and it is responsive to sign-in requests. I really like the ability to lock the app with Touch ID, but I would like it even better if the iPhone passcode couldn’t be used to unlock after a failed Touch ID attempt. Also, I would really like the ability to disable password sign-in to my Microsoft account on new devices after setting up Authenticator. One last request, that has no impact on function whatsoever, but every other Microsoft app has a nice unified style to the app icons, so Microsoft, can we have a new icon? Please?
MyExDumpedMeForATrashCan - This app is great
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
Pookletons - 6.4.1+ Interface Bloat
This app was great until 6.4.1 at which time they decided to hide the main feature (the login keys) behind each respective account. So now instead of quickly opening the app ti grab your key you need to drill into each account. For those people that access multiple keys each time this becomes needlessly cumbersome. This feels like change for the sake of change without any forethought into how this will impact user workflow. In other words, it feels like a team of developers trying to justify their existence by running out of things to do. Come on Microsoft, seriously? When something just works why can’t you just leave well enough alone? I get that you wanted to add all the other functionality and it is useful in certain scenarios, but at least give users the option of what screen the app opens up to so we can have the old view where we see all account keys in one view.
Absant - Great App, but... (bug)
Update: Updating my rating back to 4 star. Ok, the option to hide the input form now has a 5 second delay to allow me to see the number. This works out, but a second or two delay before the form pops up in this particular scenario would have been ideal.
The app is great and does what it exactly what it is suppose to do. However, there is a bug in which our company login policy requires a number to be typed in. When the number shows up, it gets immediately blocked by the input screen, with barely a glimpse or no time to see what the number was. I'll update the review once this bug is fixed.
Bubblettgirl - Recent app update…
I haven’t been able to use the app successfully after the last update. Repro: add new page to OneNote and add details. Click on yellow banner “Working offline. Sign in to sync notes.” Click “Send notification” It sends a notification, Swipe down on banner alert, select “Approve.” View the message with the the Auth app with number to approve. Select the number to approve and see Facial recognition appear to log into the app.
While I sometimes see “Approved” in the top banner, going back to OneNote it’s like it never happened and it keeps asking to send a notification.
After numerous tries see error message: “We can’t connect to the server for some reason. Try checking your connection to see if the server is available.”
ItsTheArsonist - Watch app is not up to park with Phone app
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.
AZ_Doc - Was great on Watch but not now
Been using this app for a long time. Works superbly. Recently gave error message that something had changed on the phone and permission needed to given again but after resetting by signing in with password it now seems to work well again on the phone.
Unfortunately when I try to sign in it sends approval to both the app and phone as in the past but only seems to work on the phone. When I try to approve on the watch now it just gives an “Something Happened...” error.
Not sure if this fixable by a Microsoft software update or things just need to be reset due to poor communication between the phone and watch.
JHesidenz - NEED DEVELOPER RESPONSE - Locked of all accounts
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
NeedsUserName - Authenticator app deleted and backup didnt work
The app just suddenly disappeared from my phone one day and when trying to recover my accounts, all my backup was lost! The only thing i can think of the reason why this happened was I had installed company profile and other company shenanigans on my phone. Since i wasnt accessing company apps anymore, i deleted all of them. I didnt give any permission for this app to be deleted. What’s worse is I backed up my accounr but somehow i didnt get anything recovered! It even shows the correct latest backup date and time. So i dont understand???? Bad enough the UI/UX just looks so clunky and confusing, esp when backing up…. I had been so happy to use this but now this is a headache. I cant even trust this app wont ghost me one day or backup my authenticator accounts. :/
BowFamily - iPhone app works; watch, not anymore
This app used to be great. Somebody recently got the idea to add some additional “security theatre” to it, and now it’s a mess. Used to be you’d get a notice on your phone and after FaceID, you could just approve from the Home Screen. Now, you have to swipe and click your way through into the app to approve. Same used to be true on the watch. Used to be able to approve with the tap of my watch; no more. Now it displays no account information from the phone, and basically just announces the approval, which you have to approve in the phone app. As an added bonus, if you dismiss the approval on your watch, the announcement on your phone goes away too. So, the app functions, but usability is gone.
A2gt789 - Deleted all passwords
Worked fine for years, set up on my new phone, and started slowly migrating over to iCloud. Then at the beginning of this week I went to load one of my non-migrated passwords and it was just gone. The app will load, unlock from Face ID, select the "saved" password profile based off of the domain/app you're trying to autofill, and no password is filled. Going into the app and selected password profile, and it shows asterisks showing that it's "hiding" the password. Selecting "show password" shows an empty password block; select any other password profile, select "show password", and they're all gone. Fascinating, thanks for producing at least an hours worth of work for me now to recover and reset around 110 passwords across different domains. I'm done with this now, and not going back; best of luck everyone else.
Josh McClintock - Not very friendly with iOS 14 and other apps it’s linked to
Had to do my monthly password update/login protocol. Outlook states to enter password, click that and Authenticator opens up. Clicking continue does nothing except takes you to a blank screen with get codes on the top right. The only thin to do is to click that. It ask for your fingerprint and crashes right after. Reporting the issues says to contact my works IT because this couldn’t be their fault at all. Checked to see when their last update was and it was four weeks ago
Exochoego🐹❄️❤️ - Locked App
The app has been great and convenient; as long as there’s access to the internet, it works. But today when I try to use it, it is locked. It requires Touch ID to unlock the app (or enter the passcode but there isn’t an option popped up for that), while my Touch ID is currently broken. So I can’t verify my email from now on until the problem is fixed. I deleted the app and reinstalled it, which allowed me to enter it without requiring Touch ID. I went settings and wanted to turn off the requiring-Touch-ID feature, yet it wouldn’t let me do it because turning it off also requires Touch ID.
I try to seek support but it seems difficult to find where I can report my problem, so I write it in the review. Please fix the bug to enable people to enter passcode. Only allowing Touch ID is highly inconvenient.
Dd98203 - Disorganized and faulty
Once I made decisions on notifications, two-step authenticator settings, and account information, there was no way to change any of it. Now I can’t receive any codes, and there is no support line for me to reach out to other than a bunch of FAQ pages that lead me nowhere. The app also denies that my account exists, even though it’s been registered on the app for over a month. The settings are minimal in their adaptability, and every link leads me to yet another online page that gives me nothing. It has never been so difficult to access my own account, which was perfectly accessible until the organization telling me to use this app also demanded I change the password, which is what kicked me out in the first place. This app really doesn’t like change.
TheNgbaka - Great app but…
This is by far the best Authenticator App on the market. However I just got an Apple Watch which has the ability to use this app. Unfortunately on the watch, you have to recreate the logins in the app. Meaning you have to delete and remove the login in the app, then re-add the login on the app(on you phone) so you can add it to the watch at the same time. If you’re like me and you have a bunch of logins, this is very tedious. Needless to say, I will not be using this app on my watch until this is fixed. Please fix this issue and allow the app on the watch to sync directly to the app on the phone so all logins are already there. This is the only reason for the 3 stars.
J - DC - The Best Is Back😆
This is by far the best password manager and authenticator app. After using keychain for a while, I read about this app and downloaded it. It quickly became my preferred password manager, but after one of the iOS 15 updates it stopped allowing new passwords to be added automatically or manually. I deleted the app and watched for an update. I am glad to report that it is back. As my default for auto filling passwords, it works seamlessly, not requiring redirection to keychain. It’s native password generator works great. I recommend Authenticator to all.
TechI3m@e - Great app with a fatal flaw
I’m looking into alternative apps as I’m writing this review. This has not worked on my Apple Watch 7 with WatchOS 8. I tried everything that was suggested. I disabled App Lock, I deleted the app and reinstalled it on the phone and the watch, I tried several different authenticated accounts, etc.
I don’t want to take my phone out of my pocket every single time I need to approve an Authenticator request. It’s easier for me to just switch to another Authenticator app.
This worked a long while ago with my Apple Watch 4, but Microsoft is absolutely and ridiculously half-baked in all of their efforts for their products. I still use a lot of their products but am trying to find alternatives for every single one. Except for games, I’ll still use MS to play games on their OS.
Z1ma1sco0l - trash
When I first got my school account, microsoft authenticator insisted that i get an account to ‘protect it’, so I did. Everything was going well except for the issues that my high school doesn’t allow phones in the school so when we had computer days so we could work on our history projects, I wasn’t able to do anything. And then, I decided to delete the app so that it would just get rid of my accounts on this authenticator and it didn’t. Now, every time I try to check my school emails it makes me go through the authenticator that i am no longer able to access, effectively making me miss important emails and giving me no access to my account at all. If i could i would give this 0/5 because none of their recommendations helped me.
MrBojangles77 - Stopped working with Apple Watch
I used to be able to approve sign-ins on my Apple Watch but now the app on the watch says I must first add a Microsoft account on my iPhone. I have almost every Microsoft program running on my iPhone, and the Microsoft Authenticator app is set up with my Microsoft account already. I can approve sign-ins on my iPhone, but not on the watch. I don’t know why it stopped working, but it’s really convenient to use my watch if I don’t have my phone right next to me. I hope they get this worked out.
Fiona's Feedback - FEEDBACK LOOP THAT I CANNOT GET HELP FOR!!!
So this app was working just fine until I got a new phone and had to log into my Outlook account again. You apparently have to log into the account through the Authenticator app too to be able to access your account. This would be fine if it weren’t for the fact that it asks for you to authenticate the account IN THE AUTHENTICATOR APP, creating a feedback loop that there is no apparent solution for. And when I called the Microsoft help number, I couldn’t even talk to anybody, it just directed me to one of those help chat forums. Not a fan of those, but fine. Except you have to pay to get answers!!! You can apparently get reimbursed but why should I have to go through the trouble of getting reimbursed for the company’s mistake?! Super mad!
802nomad - Double-edged Sword
Made the critical mistake of not calling Microsoft and asking them permission to buy a new phone. Oops. Now Authenticator won’t work on new phone. Completely locked out. Called Microsoft and was on the phone for over an hour. They finally reset the Authenticator for me, but there are no work around. No other options. Be VERY careful or you could lose your emails. The guy on the phone even asked me if I can just forward the emails I need into my gmail account and he would reset the email. Um, first of all, I can’t sign in to that email which I why I called, and second, no F thank you! I pay for this email account. It’s not attached to any business. If they can’t find an easier way to authorize your account, I’m out; gmail it is. (which is total crap).
Dookie 2x - Great But
Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources.
BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access.
FloatingMilkshake - Could we get codes on the watch?
Microsoft Authenticator is an amazing app, works perfectly for me and I love how I can use passwordless sign-in for my Microsoft account. Super convenient with an Apple Watch. One thing I wish was added though is the ability to generate 2FA codes with the Apple Watch app. I know some other 2FA apps can do this so I’d love it if it would be added to MS Auth. That would make this app a 5/5.
Also, to the person who is upset that codes are now hidden by default: you can change that. Tap the three lines in the top left and then just tap “Show codes”. Voila. Codes are back.
Ralph Jr. - Makes logging in and phone migration a piece of cake
This app is great. Not only can I get 2FA codes, but the push to login to Outlook is awesome. I no longer use a password. Logging in should always be like this.
Today, I discovered a new feature, all my codes got automatically migrated when I logged into my outlook account in my new phone. That process used to take five hours setting up a dozen new 2FA codes on all my accounts.
Thank you Microsoft for solving this use case. Excellent app!
Toddy12345$ - Hacked crypto stolen
Sim swapped someone was able to reset Microsoft Authenticator password and then was able to change all my passwords. They stole $6,000 of my bitcoin from Coinbase and even withdrew $1,000 from my bank. I had no phone service for 20 minutes , by the time I was able to log back in everything was stolen. Microsoft Authenticator only made the hackers job easier as they were getting my text message authentication codes to change the passwords. Beware of this app it does nothing. Shame on Microsoft, Coinbase says my problem for not protecting my passwords and T mobile said they are investigating. Doesn’t seem right someone can change all your passwords and then liquidate your bitcoins and nobody will help me.
Jrlamb4273icloud - Was it built for born this way?
I go back to windows 95, but before that I suffered since a young age living with gender dysphoria. It comes and goes, but the cookies I’m leaving behind are never meant to fraud others, nor be used to hurt me or others . Onstar with hidden KeyBoard sticky keyed narrator was run its data directives and I could use education and help stopping the revision of tax monies , medical claims, changing terms pursuing pursuant policy app service servicing policy. Too much? Try being authentic ate id split swiped stolen for compliance . And I us we are and will always just be me.
Prime post payed by wife 3 father to generate Lambday
SherRoberts - Wanted it to work but...
I set it up on my iPhone, and wanted to be able to also use on my iPad. I could find no instructions on how to pull my info that I entered on the iPhone into the app on the iPad. There is no recovery option on my iPad app, only the iPhone app. There should be a way and I am sure there is, it is just not answered in any FAQ I saw.
Most apps when you set them up on multiple devices you use and sign in, all your stored info is there. Not here and once something gets this complicated I lose interest. So I will try other apps to see if any work across all my devices. I should not have to have separate accounts or re set up all my accounts each time I go to another device.
Josey309 - It lost all my information, now I’m locked out of some of my accounts!
Awful app, never sync's my info, it just buffers (this has been going on for weeks). It lost all of my codes which I need to use for some accounts that I am now locked out of. I never receive notifications for codes when I should. I can’t even get codes for other accounts I wanted to get codes for! I only got (somehow) two codes for two of my accounts out of a list I want protected. Overall, this app literally does nothing for me, it’s useless and biggest waste of time. 10/10 don’t recommend unless you want your information lost and being locked out of your accounts. Microsoft, why can’t this be better?
Vad335 - Does not work with watch; incompetent support
While the app works as expected on the phone, it completely fails to work with Apple Watch, although it’s programmed to do it. I installed it on the watch, and it shows the prompt to approve on it, but approving apparently does not make its way back to Microsoft; worse yet, when the watch is showing the prompt, the phone already does not, so in the end nothing works. Even worse, I opened support incident with Microsoft and the rep is completely clueless about Apple Watch and how the Watch works with the phone, and is doing his best to get rid of the problem by telling me to contact Apple Support, among other things.
Avs0829 - Absolute worst authenticator app
This app is less functional than any other authenticator app I have ever used. This app is bugged and doesn’t work at all 95% of the time. You will open the app and it will say it is locked. You are then asked for either touch ID or passcode to unlock the app. After you attempt to unlock by providing touch ID or passcode, the app just closes. It doesn’t allow you to approve any login requests or access your codes. On top of that, this app has never worked with notifications. Any time you try to send a login request to this app it’s supposed to pop up a notification that allows you to quickly open the app and approve the login request. This has never worked.
MoZe89 - Great app, but missing a key feature.
I absolutely love the app but as someone who has NUMEROUS accounts(I’m talking 20+) accounts with two factor authentication, having an outline of a human next to every single one of my accounts except Google and Facebook and Twitter is unacceptable. I have three Outlook accounts and not even those accounts have the Microsoft logo next to them and it is a Microsoft service! I really love this app and really hope to use it again when Microsoft catches up to Authy who has a logo for every single one of my accounts. It makes sorting and finding accounts a million times easier. Adding logos of companies would make this a 5/5 for me. Until then, I’m switching over to Authy.
Goobt - Bad Password Storage
Storing passwords using this app is a pain, if you are trying to enter a new password or edit an old password, the keyboard completely covers the place you are writing so you can’t see anything and it is such a small space it’s almost impossible to try to paste a password you have copied into that area. This could be easily fixed if the circle with the website logo didn’t take up half the screen.
Soxcanes - Works ok until you need to recover from a backup
Microsoft’s authenticator apps claims to be able to back up your accounts/data to icloud, and that would be a nice feature to have. I made sure my icloud backup was enabled in the authenticator app and then reset my iPhone and restored from a backup. When it came time to open the authenticator app, it had no accounts in there, so I clicked the Restore accounts from backup option, and it claims I have no icloud backup :). So then I get to have the lovely experience of trying to get into all my accounts that have 2 factor authentication enabled without the authenticator app. Super fun, thanks Microsoft! Great app here, if you care about not getting locked out of your accounts, don't use this app! ICLOUD BACKUP DOES NOT WORK.
Spacecadet77 - Not syncing with watch app
I’ve installed and reinstalled the watch app a number of times and it still doesn’t sync with the phone app. In fact it it doesn’t see to recognize the phone app at all. What little help I’ve found on the web did not answer my question. It asked me to set up my two MS accounts and that’s as far as it got. I have about 20 non MS accounts that work fine in the phone app but don’t show up in the watch app.
Jasperum - Convenience without compromising security
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.
Ozzie_84 - Updates that break Apple Watch functionality
Your last update on Oct 7th, 2021 broke Apple Watch functionality again!! It has happened in the past.
While this is a minor inconvenience, it is important for some of us that purposely stay away from our phones to focus on other activities like work. I can always approve access for security intensive applications (require frequent approvals) from the phone. Unfortunately, the Apple Watch application does not currently offer the same feature as it is broken and consistently fail on approvals. Please keep that in mind as you do regular updates to this app.
Alex5022 - Decent app, with one major drawback
I use this application regularly, and it’s quite stable. But, the watch notification functionality is very frustrating to use. It works maybe 40-50% of the time, which is a terrible hit rate for a business related application. It usually says “failed to communicate with phone” which is likely due to some power saving feature in iOS killing the Authenticator app process. But in the end, it results in a frustrating user experience. The feature should either be fixed, or removed.
Balderdashing - Apple Watch functionality is broken
The phone app is reliable and I seem to always get the push notifications when expected. However, a recent update has broken the authentication on Apple Watch. The error is a “failure to communicate” after trying to approve on the watch. This is a “must have”feature, and it’s a disappointing regression. Update: Apple Watch functionality works the first time after a phone restart, and then not again until the next restart. Very frustrating.
Update Feb 25 - can still only approve on the Watch about once per day. After that it’s the same “failure to communicate” error. Very annoying.
600ccbugslayer - Restore doesn’t work when backed up to mac
I loved this app until i got a new phone and restored my old phone backup from my mac to my new phone. The 2fa accounts are not backed up. There was also some failure with iCloud backup for this app (probably because you have to enable it in so many places).
This means i have to send my id to all the companies i used 2fa with to get access to my accounts again.
So, before you lose or replace your iPhone, turn off 2fa on all your accounts or you will be screwed, like me. Get a real authenticator with a company that offers real support or a backup that actually works.
Lil Genius - The worst yet!
This app is not useable because for some reason Microsoft cannot figure out how to allow a user to have an email address that can be securely used if they have an organizational email, such as a university, but are an individual account. They first forced me to use two-factor authentication which seemed like a great idea, but if you use it, you cannot reset the password for your Xbox without canceling your gaming system and reinstalling it! It takes you in circles changing your passwords! It would be great if they could make their system work, but now it is only an illusion! There is not any person available to tell the problems.
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Vendral1973 - Brilliant thank you. It’s always good to know that there are reasonable options.
Thanks you, was considering at first a 4 Star, simply so there was room for improvement, however, I decided that it was worth the 5. Thanks again for the Microsoft Authenticator, it is without equal in terms of the unification of accounts under one familiar Secure Holder (the only opposition would be Apple, it’s a different set up, entirely though. So am not really making the comparison between those two, Apple for Apple, Windows, MS, others and PC’s in general For Microsoft. It tops the PC list. Apple tops the Mobile Device list) so that PW’s and two-stepped Verification methods can be safely stored and securely interconnected. As long as all the legalities and securities are properly addressed and covered within the terms and conditions. Security Assured.
Verified Star Reviewer - Fluid at its Best, Sometimes Not Working
This app is is a seamless way to authenticate your logins most of the time. I use this for a personal account, and for a corporate account which is also linked to Azure.
The latest update seems to be causing users to need to re-authenticate multiple times, after three attempts it is usually quicker to select an alternative authentication method such as receive a phone call.
More often than not it is the corporate/ business account which has issues with authentication, however, the personal account still has intermittent issues too. Looking forward to an update, so this app and signing in will return to a fluid process.
Not so great? - Weirdest experience on a Microsoft program
I have to link my Uni Microsoft account but instead you’ve said to link personal or work/Uni account and I chose to use the work:Uni seeing its a Uni address assigned by my school. I can’t use the documents without my email access and I firstly can’t even open my email and your codes are providing access somehow to the back end of the Azure program I don’t know where it’s gone- I’ve received spam emails and people making personal observations not to expose my stuff to the unmonitored area of Azure SharePoint at the Uni? How am I suddenly instead of accessing outlook on a Uni compatible Microsoft address do you figure to connect me and take me inside the Azure end of the site? What do I do? Your support says call my admin of the Uni. What do you suggest other than that one thing- it’s not their fault they’ve got no idea- sort it out please?
Domini0n - Not good for 20+ accounts
With Office365 moving to enforce MFA for global admins we’re forced to have MFA tokens on several hundred tenant admin accounts. This app lacks alphabetical sorting the list, and it lacks a search to locate a token when needed.
It’s great for personal users that have 2 accounts to deal with, but when you have a lot it becomes unmanageable and cumbersome.
Please add search, sorting capabilities.
TheGoodBytes - Needs a search feature.
Overall this is a decent app. It does the job well, especially for Microsoft services (naturally). BUT with everything nowadays wanting MFA, this app has become increasingly difficult to use because there is no search or quick way to find the account I’m looking for. I have about 50 accounts at the moment and I now dread having to open this app because I know if what I need isn’t at the start or end of the list I could spend what feels like forever scrolling, hunting for that one account I urgently need while the timer on screen counts down… so much pressure!
Microsoft, isn’t it about time you added a search? I’d have through this a no-brainer low effort high value addition compared to some of the more recent updates.
Give me search and I’ll give you 5 stars.
Toe666 - MS Authenticator app
I highly recommend this if your anything like me, juggling numerous email, social and storage accounts over various operating systems is a definite must have. It certainly keeps you well organized, that is of course you set it up correctly from the start to make it a benefit rather than a hassle (as I found out the hard way!) But once set up it takes the fuss out of switching operating systems applicable apps and accounts that integrate well with the two step verification security and authentication
JeffNau - Not compatible with Apple Watch (newer software/hardware)
Works fine on iPhone. Isn’t working on Apple Watch (might be recent WatchOS issue).
Searched a few times online and everyone says the same thing: if it installs correctly (sometimes takes a few tries), you can’t get past the “set up a personal account on your phone” note where you wait for notifications - they don’t come.
After one install/reinstall cycle I did get a with notification, but my only option was “dismiss”. I haven’t been able to get this far again so I gave up.
Alcondis - Absolute garbage
Had 4 accounts on the outlook app including work accounts, registered 1 account and got locked out of all 4 because they weren’t added to this stupid app, of course once you install it it takes over everything and you never have an opportunity to enter your password so end up in an endless loop of “please enter your password, opening the app, no account here, open outlook, please enter your password…”
if you decide to take control and lock me out of all my accounts I’ll just delete it and go elsewhere. Screw Microsoft. I’m switching my accounts to proton after this.
D & D Austin - Backup is useful
I had been using Google Authenticator and moved to a new phone only to find my accounts did not move over. I have found that there is a back up and restore function that allowed me to move my accounts over to a new phone
PaidSockPuppet - Broken
The last update bricked my app, so I re-installed it and now it all looks different, and isn’t making a whole lot of sense. I don’t care to spend time researching how to fix it, particularly since I only use it for a single account and use Google Authenticator for everything else. Will be good also to not have to worry about my IT department being notified of fraud every time I reject a sign in request that was likely generated from a timed out browser tab somewhere. The point being that if I always approve every request I get it defeats the purpose of this low quality app.
Jaguarindi - Authenticator
Microsoft Authenticator is an everyday application for my verifications. Without it or my microsoft account iy is difficult to make many things work in everyday life digitally of being possible to maintain getting by in verifications and setting up of my softwares. Thanks Microsoft it has been great in the years ive had this account.
Deejerydoo - App is missing a killer feature…
Which means this app is dead to me.
I have multiple Microsoft 365 business accounts. I’ve just moved to a new phone and discovered the apps backup and recovery feature will not work for business MS 365 accounts.
I now have to manually reassociate all of these accounts… I’m moving my MFA to LastPass Authenticator, which will allow migration of multiple accounts.
Solo shredder - Put the codes back on tile view
Having to go through to full screen view is the worst change you’ve made to date.
At least allow us the option per tile. It’s not that hard.
Pugnent theory - Authenticator
Found it challenging but if you like mind games it’s superb for identification of Rhetoric the misrepresentation makes you dig further some people don’t like to be beaten it has to stop somewhere it cannot continue you forever something has to give
Arafes - Works perfectly but barebones
It’s a great 2FA app but very little customisation (no dark mode, no grouping/ folders, adding custom images to sites that don’t put one in).
If you need a 2FA app then it will do the job but if you have a bunch of services it might get a bit jumbled.
Johnfromaccounts - Almost there!
App works great and interacts really well with the Apple Watch. However with multi factor becoming commonplace, I wish there was some way to sort or organise entries, as it’s not a great experience to have to scroll past some more least used tokens simply because you added them earlier than other recently added entries.
Iainsmith - It keeps crashing after installing latest update.
I would rate this a 5 star app, if it wasn’t for that my iPhone 6 can’t open the app without it sending me back to the home screen. I want this fixed please. It was great before.
Craig_007 - Good however has a little bug
Interface looks a good, however I’ve noticed that the passcode doesn’t change after its first countdown cycle. You have to leave the app and come back for it to refresh and give the correct number at the same countdown level.
I’ve had to use the Authenticator app a few times and apart from this issue, it seems to work as intended.
P0D-B0Y - Locked app allows approvals :(
“Fingerprint [...] will provide a second layer of security...” - NO, it totally DOES NOT on iOS: the approve/deny prompt appears IN FRONT OF the app’s lock screen, so locking the app provides no additional security.
Please fix this, preferably without requiring an extra set of touches.
Please also add the option for a sound and/or vibration alert when a new approval request is received: currently it’s easy to miss the narrow window of opportunity provided by my VPN login process, because the notification is silent.
Rodestier22 - master password?
app works fine, i don't know what everyone else is talking about. however i do wish that there would be some sort of a master password. something other than just tapping on the app and seeing a bunch of 2FA codes.
PeteC59 - Please fix Apple Watch support
This app is a great solution for Windows/Microsoft ecosystem users who use iPhone and Apple Watch HOWEVER making it work on Apple Watch requires disabling App Lock whilst using the password auto fill functionality requires enabling App Lock.
PLEASE allow us to utilise both these features of the app at the same time.
Tinman NCR - Data does not survive backup and restore
Does what it says but a backup and restore to the same device causes all data to be lost.
I suspect this is by design to prevent others from getting your MFA keys, still would be nice to be given a choice.
JamesTheBeast92 - Great Tool! Just one request...
I use 2FA on almost all my accounts using this app. It works great! However I would like the ability to download this app on Windows, and sync everything across devices.
Russ Jones - Problem
For no particular reason the app stopped accepting Push notifications. The only fix is to uninstall and reinstall, but even though it reloaded all the accounts from the backup none of the MS365 accounts worked! I had to rescan all of them, which took ages
Nrsimhadeva - Not working on my new phone
I suggested me that performed a backup and when I moved to the new phone notified that no backup has been made. I can't reestablish 2 factor authentication because it asks me to scan the barcode but I can't get Microsoft website to show it. I need to use text message
Mckeaj - Thanks, finally, for the search button!!!
My rating upgraded accordingly. Search button will save me plenty of frustration :)
Bhagyesh_Shukla - Need uplifting
1. Looking forward to dark mode as per system settings
2. Icon need to be change as per new design language across Microsoft echo system.
3. Wish to have unique changes to user experience.
Skobedobe - Thanks
I am yet to use the system but I feel relieved that this will end my problem with passwords safe time and accomplished all that I want to achieve. Thank you.
CoolAmrit29 - Not able to select certificate while adding work account
Facing issue while adding my work email account/teams , i am able to login and then after i am getting an option to select a certificate but i am not getting any pop up box of selecting certificate. I am trying it in my iphone 13 pro. Please help.
JRE-DMT - Easier to use than any other Authenticator.
Way better and simpler than googles version of authenticating
Bellarose2230 - Worst Customer Service. Do not use this app
I got a new iPhone and the app did not recognise this new device. I am locked out of all email and Social media accounts with zero methods of contacting the staff.
It’s a stupidly common event that gives you no support to recover it.
If I get any response from this review, it will be the first communication in 7 days that this company has given to me.
So upset and disappointed.
HelloFroggie - Not synced
Turns out the sync to iCloud feature, when enabled, does not sync.
After installing the app after a phone restoration and enabling backups their was no prior backup found.
It seems a MS account being present removes the restore button on first time use in this scenario.
SandraLee89 - Authenticator loop nightmare
To sign in to the Authenticator you need to use....the Authenticator app! ....and round and round and round you go, losing hours of your life to this garbage and getting nowhere. I Googled the issue and there are complaints about this dating back to 2018!! Meanwhile, can't access my work emails and the "help" buttons just send you in the same loop. Possibly the worst app I've ever used.
TasBelz - Poorly designed for iOS and other OS?
Instructions appear in tiny form and links appear off screen.
With a time limit, a switch to a browser and a verification delay brings the spinning wheel of death that ultimately led to a lockout due to too many attempts.
On a 55GB/20GB network I can’t blame my iPhone 11 or the network.
Coopies - Why is there no login information provided
When getting multiple requests it makes it very difficult to tell where the requests are coming from. Why aren’t the login from details provided? This would make it a much better experience.
Domenic Alvaro - Missing search function
App is great but needs search for those with lots of entries. Ability to create folders would be good too.
The Coffee Boy - Just doesn’t work.
Approving sign in requests from notifications is broken way more often than it actually works. Often there are internal errors that you are only made away of if you open the app, then it asks you to restart the app. After which it will finally work but my primary experience with this Authenticator is that it just silently fails a lot.
Littlefickle - Waste of time
Forced to use this app by my uni and now cannot access my university portal after my phone logged me out of the app. There is no way to recover your access or passwords on your laptop unless you access app on your phone so now at a complete stalemate being unable to access my phone app.
Cannot speak to anyone to resolve this issue.
81rd01 - Awful migration
New phone setup, and I am trying to move all my 2 factor authentication.
In contrast to Microsoft I have moved all my personal 2 factor authentication to new phone instantly using google authentication.
Microsoft Authenticator doesn’t seem to support this, so I am now moving each work account manually.
Super_yuan - better than google
This has cloud backup function
Amudd1921 - I cried and screamed trying to get this to work
Why on earth does this exist in the first place? I shouldn’t need a WHOLE app just to verify my account which I use EVERY DAY. And I’m RIGHT IN THE MIDDLE OF EXAMS and it took my all day just to figure out how to use this app. I literally screamed and cried because it kept saying MY EMAIL ADDRESS DIDNT EXIST??? I hate that my university forces us to use Microsoft they are literally ruining the planet
SeanDownUnder - Please get a UX designer
Accounts show start of address email, but then show ... at the end. Hmm. Most of my accounts will all start the same and end differently. But there’s no way to hover or scroll to see the entire account name.
And of course, the app is just a front end to launch a bunch of web pages in safari.
I’ve seen 10 year olds write better applications.
BUTCH 😎 - Authenticator
I was sent a 6/7 number instead of my made up password do I put that in instead Then get locked out until the next day I average 4 to 5 times a week I get locked out this is probably the worst system imaginable why is it so complicated the absolute worst
I can’t get Authenticator to work … how do you set it up
Notevenao - Great but .........,
Great app and easy to use . But please make it easier when you transfer to a new phone currently it is a nightmare.
Dale Ivison - Highly Recommended
If you have multiple Microsoft accounts this app is a must. If only the app icon could be updated as per the rest of the Microsoft suite to make it easier to find / organise.
@1ouis - Awesome simple app
Would be great to see a widget for a quick view of most common codes to avoid switching apps.
NettyB888 - Data Tracking compulsory
Unable to use the app without being forced into agreement to the app tracking movements. Very disappointed, the app appears like it is giving the user an option but it will not let you proceed any further unless you allow data tracking.
Possibly a great app…
GetParlerInstead - Flawed
When switching to a new phone, the restore of all the accounts doesn’t allow for push/approval to be migrated over. This means I have to rescan the bar codes for every account. It’s incredibly frustrating and time consuming.
Dckmedia - Authenticator iphone app
Too hard to add an account. Breaks the link with account frequently without any reason. Not user friendly.
OzSciFiGuy - Crappy application
Useless. I’m trying to add my Microsoft account to Authenticator and its telling me to authenticate first before I can add it.
Is this like the ultimate stupid update?
I’ve used this before without any issues.
Edit: it looks like I need to use my old phone to authenticate the app on the new one. How am I supposed to know? There is a lot of empty space on the screen. Maybe some suggestions would help us non-corporate users? Everything support related online seems to be for people using azure. But I’m a lowly consumer!
Wake up Microsoft. Apple MacBooks are getting cheaper. Might be time to switch to all apple products.
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Matar Abu Haseera - Apple Watch
Already have accounts on my phone and can’t find them on the Apple Watch and when I try to approve from my Apple Watch it’s says there’s an error. Please fix it.
Habskilla - IOS 14 breaks watch app
Fix the watch app
CJiggy - Watch OS
Watch approval stopped working for me. I only can approve from the phone.
Ingyk - Worked great until last updates
Push notifications no longer work on my iPhone or my Apple Watch since the Last sets of updates. The Apple Watch notifications hasn’t worked in months. The notifications are set to on for this app. Come on Microsoft.
Cutebear9811 - Annoying
Careful it doesn’t delete your account because you will never be able to access that again. I got a new phone and the backup didn’t work properly so I wasn’t able to access any of my accounts until I was able to get to my old phone which still had the saved info
Monkey was cooler before - Sign in request approval improvement
Sign in request keeps on lagging one minute it works and then after it dosent. Please make it consistent. I find that crazy there’s still this problem even tho I upgraded the app
Shannon.e - Not working after latest Apple Watch update
Hope there is a new version coming. Authenticator on Apple Watch is no longer working.
Djtripd - Not Great
Works well enough for generating/storing 2FA codes but there’s a lot of problems.
- Backing up is unclear and extremely unreliable.
- Apple Watch support doesn’t work, either fix it or kill it.
- App is overly confusing to use, especially with multiple Microsoft accounts (Personal and a Work account).
I expect way more, the app isn’t terrible but it certainly is the Windows Vista of available Authenticator apps.
JrocJrod - Upgraded my phone, lost some access
Beware even though this is synced through iCloud when upgrading your phone you may lose some stuff. Fix that.
Canadasfinest_dubstepdude - Thank you
This is straightforward helpful and feels cool working with this thank you so much!!!!
Skimps752 - Please stop blinding me.
When are you going to give us a dark mode so I can stop blinding myself at night time while authenticating? I'll happy up my star count then.
JorgeFromMontreal - annoying!
Now it’s not enough that I authenticate a request. I have to authenticate my authentication with my Touch ID. And then half the time, it refuses to accept the authentication. There is such a thing as exaggeration, guys.
WreakingHavoc - Causes phone to run very hot.
Whenever I have to use this and then leave it running in the background it causes my phone to excessively heat up and drains the battery. If I remember to close the app and this doesn’t happen.
Smgimly - Banner notifications not working
The app no longer sends a banner notification when attempting sign in. Have to manually enter the app to approve. Small thing but annoying
Vestibulum porttitor - New version is annoying
The new version requires you to unlock the app after unlocking the phone, which seems pretty redundant and has broken the Apple Watch app, which I rely on because it's so convenient. Or at least was :/
Shane A K - Watch app doesn’t work.
I have the latest update of the watch app running on WatchOS 5.0. I get prompted to authorize, but tapping approve does nothing. I still have to launch Authenticator on my phone and approve from there.
SpikeToronto - Needs PASSCODE Protection
This app needs PASSCODE protection. How can an authentication app be considered secure if no PASSCODE is required to access it?! When a two-stage login process sends an authentication code to my cellphone via text message, that cellphone requires a passcode to unlock in order to get that authentication code. That is an order of magnitude greater protection than is offered by this app.
Spagget o - I’m going to cry
I’m trying to log in to the Authenticator because I needed a code for my school email registration. But the login on this app NEEDS A CODE. HOW THE HECK TO I GET A CODE FOR THE APP WHEN THE APP THAT IS SUPPOSE TO GIVE A CODE IS ASKING FOR THE CODE IT SHOULD BE GIVING. ITS AN ENDLESS LOOP OF ME TRYING TO GET THE CODE AND THE SUPPORT STUFF TELLING ME TO GET RID OF 2 STEP VERIFICATION, BUT TO TURN OFF 2 STEP VERIFICATION, I NEED ACCESS TO MY ACCOUNT. BUT IF I TRY TO ACCESS MY ACCOUNT, IT ASKS ME FOR A CODE AND TELLS ME TO DISABLE 2 STEP VERIFICATION. ITS A LOOP AND ITS KILLING ME INSIDE AND OUTSIDE. I WOULD RATE 0 OUT OF 5 STARS BECAUSE IT DOESNT WORK, BUT I CANT.
Gavin kehl - good
Nicknamesaredumb56789 - Privacy concerns
For an app supposed to protect your privacy, they sure are collecting a lot of your personal data with no way to opt out
Shelbytheninja - Ruined my life! Way to go Microsoft, thanks a bunch!
Don’t get this app whatever you do for the love of god. I just got a new iPhone and transferred all of my data over, including iCloud backups. Open the app and it says unable to get backup data from iCloud. Make sure you are signed in with the same iCloud account you used to create your authenticator account. I ONLY HAVE A SINGLE ICLOUD ACCOUNT. WHAT IS GOING ON MICROSOFT? I’M NOT LOCKED OUT OF LIKE 20 ACCOUNTS WITH NO RECOURSE AND YOU DON’T HAVE ANY ANSWERS ON YOUR FORUMS, AND NO WAY TO CONTACT A REP. WELL DONE. I AM RUINED.
Halphaoiii - Watch app needs more support
I don’t have a lot to say about the phone. The Watch app only seems to support the notification mode of authentication. My accounts use the type in the current 6 digit number from the phone app. It would be nice if the Watch could echo the same 6 digit code.
Scottpfei - Perfect Except For Two Things…
Everything about this is perfect from its integration to other Microsoft products to its ease of use. The only features missing are
1. The ability to nickname saved passwords (this was recently added to the Edge version and would love to see it here)
2. A desktop app version that can sign in to other apps so I don’t have to constantly open Edge, navigate to settings and then passwords and then copy the password and then go back to the app I'm trying to sign in to.
KhiladiKing - Need dark mode
The app works great. I have no big complaints. I would like to get dark mode and that’s about it.
Ajhuddy - Please support a search
The app works fine, but when you have dozens of 2FA codes it’s difficult to find them as there is no sort order and no search. Please add a search.
Alexdoesnotlikeapps - Microsoft Authenticator
This app made my email sign in process worse. It was easier to receive a text and punch it in to the pc than to use the Authenticator app.
Urgent sont - Productivité?
Cette application est contre productive
Bug et difficile à utiliser
Amy114279 - Not working
I need a code from the Authenticator app, in order to sign into the Authenticator app. So in other words, I cannot get in, and I cannot access my email. Very frustrating. I have tried everything.
PaxRickStar YT - It’s a big scam
I was simply trying to change some login info and it made me verify so many stupid things it got so repetitive and very frustrating and then when I got this app… random crap kept popping up on my screen saying who the heck knows what! I don’t like this app it’s a big stupid scam!!!
Nooooooothx - Terrible
I hate this app
ZGods - Endless glitches
Done dealing with the sign in request glitch (after completing the Authenticator, request times out and doesn’t go through. Makes logging into different websites harder than necessary and unenjoyable. Go with google Authenticator
Ofaring - Defines how NOT to do MFA
Backups aren’t really backups. You have to still recover the account (additional security steps required) after using “Recovery”. Depending on how you initially setup the account/s needing recovery (or how your admin did), this can be significantly painful.
I’ve had to go through this frustration three times. Given the nature of MFA and security, this makes absolutely no sense. It’s not more secure: if your phone was stolen and you didn’t password protect it, you’ve got bigger problems than having to jump through these extra, inefficient, steps to recover your “saved” phone bindings.
Guess how often I’ve had to battle additional MFA hurdles using Google Authenticator? None. I now use GA whenever possible.
Dakila5 - Apple Watch app stops working
I can no longer use Authenticator with my Apple Watch after updating to the latest version. Please fix
Lanaudi - Another stupid software
Only taking charge of hotmail address.
Adidaslove - Just Three Words…
Dark Mode please :)
Heavens spot - How do I pay for this app
I am trying to use the Apple Pay…but it doesn’t seem to work
Bubbs#_1 - It’s a no brainer
As above ITS A NO BRAINER
30characterslongname - So much security that you can’t even use it yourself
Supposed to send me a email when i first open it and i never got it. Got rid of the app, bye no patience for that.
Mars Warrior 462 - Can’t setup passkey
Whenever I try to add a security key, it gives me an error, saying that it won’t let me because I’m using private browsing when I’m not, then, when I try to set it up on the website, the option to set up a security key doesn’t exist. Worst app ever
Persiagirl - Does not work since I began using an iphone.
It is not a pleasure
Tirizmo - Useless
Thanks to my organization for making me use this even though no one would try to steal our information because it’s not important. Now when I have 40 hours of work to do I can’t even open my worksite because this stupid app won’t work. It says it sends me a request in my app but it doesn’t so now I’m getting screwed over. If your going to have an app like this make sure it works because I’m fed up with this bull after months of experiencing the same problem. Utterly useless. If it worked properly I’d say it’s great but it doesn’t.
ParzivalReady1 - Works as expected
Just wish there was a dark mode option for this.
Jess_ricketts - Functional
Easy to use, easy to set up
Sandspid3r - Great except on Apple Watch
The app works great! Apple Watch support is terrible! I’m able to verify 1 in 10 Push verifications from my watch. The rest fail because of a comm error. Okta approvals from my watch always work!
Positronic Tomato - Can’t past a password into the password field
I use a long, complex, randomly generated password but I can’t paste the password into the password field.
Not being able to do this encourages using short, weak passwords, makes it a headache to use strong ones or change the password.
EazeTAX.Ca - Pop up
The pop up of the code on my mobile phone is at the centre of the screen, not able to see any of the codes, if the pop up can be moved, it can resolve the problem and also the sensitivity.
S eheyxbwbwhsuybe - App
Forced to use this for work terrible just to check emails avoid this add.
Where's my plant - Careful you may never get into your account again!!!
The problem with this app is I can no longer get into my email account or change my password because I cannot log into Microsoft Authenticator to do so and there is absolutely no way to ever change my password or reset it because no matter what methods you try, you will always be stuck in a loop that keeps telling you to verify on the Authenticator app first before changing your password.
My life is in that email account.
This is a serious problem and no matter what, Microsoft will not do anything about it because it’s a security feature of two factor.
Siam24 - Add Sync feature please
Can we have a sync feature please so that all our two-factor codes appear in all the Microsoft authenticator app installed across my devices. Make it better than Authy.
Vasiliyx - Problems transferring
Got a new phone. Can’t transfer my keys. Too many problems.
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