BigFoot Java Rewards App Reviews

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Great Update!. They released there new app today and what an update! Looks great! Can’t wait to see what else is coming!

Not working with iOS 11. LOVE this app but won’t work with the newest update

UPDATE PLEASE!!!!. I have an iPhone 6+ and the only thing I can do is check in. You can not see how much money you have left on your card, you can't see how many drink points you have and you can't reload your card.

Update to work with IOS 11. Please update your ap, I am unable to use my ap.

Legendary. Awesome service, amazing menu. Love this place

App needs updating. I can't see my balance and rewards since upgrading my phone. I would also like to be able to have access to see my transactions. The app needs some work.

No longer works. This app no longer works with iOS 11. Please update this app!! It is the only way I can see my points since I do not have a physical card for Big Foot.

Needs Improvement. I like the fact that you can check in from the phone and pay off your card. I don't like the fact that it does not show your balance or other important information. Definitely needs to be updated and improved. The coffee is still the best though.

Needs to be updated & fixed!!. I have had this app since the beginning! You used to be able to see balance, points, free stuff, etc. but for the last 2-3 years easily, YOU CANT SEE ANYTHING!! I mention it to the staff all the time and they don't even know anything about the app. To be honest I barely go to BFJ anymore because 1. The location in Bothell has been gone a while now, and 2. To have to log into the Internet to see everything is really time consuming. Please update!!! AND you should add a feature to reload your card from the app!

Fail. It used to work perfectly fine, now every time I go to check in....the app just closes down. Needs an update!

It’s okay. The app is okay. I have 9 drink points, but when you actually open up the points it says I have only 6. I do love the free drink on your on your birthday. I don’t love how you guys treat your employees!!

Love this App. This app needs to be updated so it will operate with the updated iPhone iOS 11 update! Cannot use or access app until that’s done!! Helllpppp

‼️‼️BEST COFFEE HANDS DOWN‼️‼️. Absolutely love this coffee it’s the best coffee is better than StarbucksOr any other coffee stand

Thank the app gods!. New update works wonderfully!! Easy, accurate and simple. Thanks!!!

Please update app. This app won’t work with iOS 11, this is why I’m giving two stars. But before it worked well. I used it often! Please update, so I can start using it again

Reload. Why does this happen? I’ll let you load money on there. The reload does not work. It just keeps turning and turning and turning and turning and turning and it never loads never loads. I’ve deleted the app re-added it. I’ve done everything that I could possibly do it does not work fix your app and why do you not allow Uber Eats to do pick ups? Ridiculous.

Awesome legendary Coffee!!!. Updates your App please ! ..it was a user friendly app .. Best coffee in the world. The employees are welcoming and know there customers. Thank you for the discounts and the free BigFoot cup.

Back to working correctly. Well it's been a year since I could check my balance using this app. Now it's working correctly and they didn't update the app. The only change is ios9 came out. So I'm guessing the problem was in ios8. In any case I'm glad it's working again.

Please UPDATE ASAP!!!!!!!. Waiting for the app to catch up to the iOS 11. I LOVE BIGFOOT more then Starbucks and would travel to the few locations just to get it instead. But I want to be able to use the app like I use the Starbucks app! In the new update can you please have it to where we could scan our card instead of just checking in? And maybe more features please?? Also! Can we get the menu on the next update? It’s really lame how little we can do with the app.

Please update now. Big Foot - please update your app now. I can’t locate my physical card so why should I miss out on points and rewards because your company hasn’t updated for the last few IOS updates??!

App update. Would really like for the developer of the Big Foot Java app to update it so it is compatible with the iPhone iOS 11 & higher. Very frustrating when I can’t look up my account.

Update Needed. App has been down now for about 4 months, maybe more. Would appreciate an update, so we can use it. I got here nearly 3-4 times a week.

Pay Attention!!!. BUGFOOT!!!! You’re a business trying to make money right? A huge portion of your customers want to use their Bigfoot card to store cash in the wallet, but your app doesn’t work! What happens? They go elsewhere. You know it’s an issue but you don’t fix it. I wonder how much sales would go up if the app worked correctly..?

An update!. The update to the app is MUCH appreciated! Thank you! Now we can check in again!

iOS 11. Please update your app. I love the features of being able to check in at the stands and see my drink credits. But when I upgraded my iPhone I’m no longer able to use this.

Not helpful. It doesn't allow me to see my points or if I have a free drink. What is the point if I can't see those things?

Needs updating. App is great but needs to be updated to work on IOS 11. Can’t check in, see how many rewards you have.

It’s great when it works. I have the app for about a year not and I’ve only just now had an issue with it where it’s declining my debit card. I was trying to add money to my account but it kept declining. The girl ran my debit card and no issue. I’ve deleted the app and reinstalled to see if that fixed the glitch

Thank you for updating ur App.. I have been patiently waiting. This actually makes life easier for having my coffee ready when I get there and tracking my account activity.

Not Working with Apple 11.0 update. I have used this app for years. Now it will not work with the latest iPhone upgrade. Hoping you will get this updated soon.

Yay for update. I gave up in the app ever being updated. But today I randomly asked and they said it is up and work. So happy I re installed it and it works.

When are you going to update it for Huss Apple IOS 11.2 + users. I have been using Bigfoot and the app for a long time and been very happy with both the app and the coffee. The last several months I have been very frustrated as I have not been able to load money onto my card so I have not been using Bigfoot as my coffee place. I always loaded $20 the card using the app so I would get the extra benefits, because I didn’t get the extra I decided not to go to the shop. I would really like to start to get my favorite coffee again so I would appreciate the app getting fixed. Please give us all an update as to when you will be getting the app up to date. Thanks

Why is this the case??. I’ve been a BigFoot Java customer for about 14 years, & my whole family & I have been using the app for a number of years, we are all disappointed that the app isn’t compatible with iOS 11, I’m hoping they fix it soon, we told them of this problem for like a year now...I shutter to think 🤔 how much we spend on coffee ☕️ but they don’t value the customers enough to correct app faster than this?? When will you correct the app?

USE TO LOVE THIS APP.... UPDATE PLEASE!. I love going to BIGFOOT JAVA! My husband and I go there all the time. However we can no longer use the app because you haven’t made an iOS update since iOS 11 came out. Please update your app! It’s kind of a pain to always have to give Our phone number out when the barista’s are busy and we are no longer able to see how many drinks we purchase before a free one without going on the website at home. Please update your app. Thank you!

Update app please. Bigfoot Java is my favorite place to get coffee but the app has issues and needs to be fixed. You cannot reload any $ on the app.

Bigfoot - My coffee shop. Bigfoot Java in Burien is my place for coffee. Always a great cup and they take good care of me - even when I change up my drink, which I often do. I’ve no reason to go anywhere else and if by some chance I need to, well it’s just not the same. Bigfoot, you’re #1, Thank You!

Best App Update EVER!!!. Hands down the easiest coffee ordering app ever. I love seeing my rewards and accessing the closest doordash near me.

Can’t use the app. I have been going to Bigfoot java for a couple of years now and I love the coffee, people, and coffee! But this app is not usable since I’ve updated my iPhone! This has been this way for about 6+ months and that is unacceptable! You need to update the app! You should not offer to have an app if it does not work on your customers phones!

Incompatible with iOS 11. I had been using the app to check in using mobile and I loved the convenience. Now with the iOS update it no longer works at all. 😞

Needs work!!!. Can't see anything about balance or drink points on my iPhone 6+!! App needs some serious upgrading and seems to have needed for many months!! Would be nice for the money that most of us spend at Bigfoot if we could actually see where we stand on the app. Please repair ASAP!!

App is great-. Edit: it now is not supported with iOS 11 and as such won't work once you upgrade your iPhone. I love the app but wish I could reload my card from the app. Also since the iPhone 6 came out the screen is too big on the balance page so I can't see any of my information. This is incredibly frustrating. I use it to check in and pay for my coffee without having to pull out my card or have cash handy. I earn rewards which are great.

Doesn’t work. I love big foot java but the app or even a regular browser won’t let me even create an account. I have a card but needed to create an account to cash in the many points I have for rewards. When I create an account and chose option for “I already have a card” and enter my card number and login, it goes back to the “I have a card” or “I need a card” menu. I will probably have to get a new card and I’m not sure if my rewards can be transferred. I’m sure it’s an easy fix that will generate a lot of revenue for big foot! Please fix!

Big Foot Java. I love the app and the coffee. When are you going to update it for iOS 11???

Please Fix!!. Unable to see any balance points that's the only problem I have. I would like to see the points I have accumulated 😏

App needs updating. I love this app -- it's so convenient to get my points whenever I go to Big Foot.. But sadly, now that I have an iPhone 6, I can't see my point balances or anything. It worked perfectly with the iPhone 5 but it needs to be updated to fix the different screens on the 6's!!

Outstanding Service. I’m not super impressed with the app, but it is slowly getting better. I mostly am concerned that my points aren’t tracking appropriately. I know I’ve gotten more points than what shows on the app. I did however want to give a huge stellar compliment to the staff at the usual stand I go to! There are three wonderful women there that always go above and beyond to make my visit feel a little special and it brightens even a cloudy day.

Needs to be updated. I can’t even input the card they gave me. The app needs to be updated with proper instructions to actually help the customers.

Update. Best coffee ever! And app works well. Please update app so we can use it again! Thanks!

Needs a few things updated. Can't see my rewards or balance

Needs updating. I have used this app since it first launched but since my latest upgrade I cannot see my balance-or anything on the right side if I have free drink, $5 bonus or total drinks towards next free one. Also, have had several times in the last few weeks I couldn't check in. I love that I can automatically reload my card as a feature, but when the app is on the fritz I cannot use that money. Please resolve. I love big foot & normally love this app. I will write new review once fixed.

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Update.. Cannot use this app. Please update!!

Short code. What is the short code for? Would help if employees knew more about app.

Why would I need this. Why?

Please update!. I can’t use your app with the new update from iOS.

Deleting this app finally.... So I’ve held high hopes for this app to be updated to work with iOS 11 but those dreams are pretty much over in my opinion. I was on Android for the past 6 years and had no problem having the BFJ app work with the software updates. Switch over to iOS and the convenience of having the app and being able to know exactly how much points that you have and the ability to check in at a BFJ stand... those days are over I guess. Not saying that I won’t get myself a coffee every now and then but I’m just upset that I no longer will have the app...

Legal stealing. Load money on my app before upgrading. Upgraded, no access to my app, no coffee card and lost money. Not like Apple did not give fair warning and time to update.

Terrible. App does not allow you to add gift cards or move balance from a gift card. I will stop using Bigfoot and use another coffee stand.

Not happy with App. The system is not working properly so I won’t be coming back till it’s fixed. For the past 3 days May 10-12 2021 the app have stop working.

Needs update. Gets a one star until it's useable on an iPhone 6. Can't use my points, therefore worthless.

Please update!!!. I love Bigfoot Java and I want to buy local but we need an updated app.

Love/hate relationship. I LOVE Big Foot but this ap, beyond checking in & keeping track of drink points, is useless. This ap always comes up with a notice from iPhone that the developer needs to update for this to work properly. There is no way to load money into my account, the location of my stand is somehow incorrect and remains unaddressed. I'd love for this to work as well as Starbucks has managed to make theirs! As of 10/1/17 it no longer even works with the current iPhone operating system. Can’t log into the website, can’t use the ap, frustrating!

What’s going on?. I can’t even sign in. Please update! I would love to keep track of my points :(

Needs update. I can't see any of my points or anything !!! Please fix!!!

IOS11 doesn’t work. I updated my iPhone to ios11 and the app doesn’t work any longer. Need the app to be updated

Please update. Since iOS 8 came out, point balance does not display. Please update.

Needs To Be Updated. This app needs to be updated. BigFoot doesn't answer any inquiries about it. The app will stop working in short order, according to Apple.

Update. Please update the software to match Apple phones.

Doesn’t work for IOS11. Can’t see my balance, can’t check in.

Seriously. This app needs serious work. For the money I give them they could do something better than just allowing me to check in...FRUSTRATED!!!!

Update app PLEASE!!!!!!. App is not compatible with the iPhone 7

iOS 11. This app has been great... until the new iOS 11 update came out. Now it is nonexistent.

Uh... Why the heck can’t you update the app?

Needs to be updated. I can’t use this app because it’s not compatible with ios11 !!! Like what!?

App needs to be updated. The app needs to be updated for OS 11. Please update it soon!

Great coffee. Great coffee but WOW you Guys have to stop being lazy and update your app . Almost makes me want to go to Starbucks 😢

Update the app. This app used to be really helpful. No we’re at a standstill until it’s updated. Please update this soon.

Fix and update the app. I’ve always loved using this app, and now, it’s upsetting because no one will update this app so people can continue to enjoy using this! It’s pretty sad!