Eufy Pet App Reviews

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No funciona, Don’t Work its a horrible aplication. No funciona esta aplicación. Cuando abro la aplicación el teléfono automáticamente se congela y se apaga. Se tarda unos 10 minutos en volver a encender y cuando abres nuevamente la aplicación vuelve a pasar lo mismo. No sirve. Tienen que trabajar con esta aplicación. Es Dinero perdido.

Crashes when transitioning to landscape view. Have latest iPhone 12 Pro Max software update, when you try to place view in landscape view, the app crashes and this time it crashed my phone, not sure why the app is this bad, only works good when you don’t mess with viewing functions.

the last update has caused constant crashes. pretty much smooth sailing for a year+ until the last update. app constantly crashes. camera feed won’t load. delays when sending treat. everything on a delay.

Relax people. I just don't understand why there are so many negative reviews of this app. From my experience, the application and device function perfectly and I have not encountered any problems. Perhaps others should simply take a step back and relax, while not being so quick to judge.

Doesn’t keep full screen. Jumps back to small screen any time you try to go full screen. Wrecks the experience

App constantly crashes AND FREEZES PHONE. Somewhat mind blowing that the developers have decided to leave the app as is, despite all the existing negative feedback outlining the critical issues. In theory, very cool piece of equipment to keep an eye on your pet, software is pretty sad and they don’t seem to care. This is the first time I’ve had an app manage to crash my phone entirely, with a hard reset being the only way to get it working again.

No support for Apple Watch. It’s a shame they don’t support Apple Watch.

Good product but can use a few updates. Love this product, but I wish it had an all delete button for the daily activities that are recorded that are unnecessary, so I could select the ones I don’t want and hit delete all instead of deleting one by one. The rotating feature is amazing I can see my entire room with it and I haven’t had the treats jam so my pets can keep on getting treats while I’m away. I love that I can keep an eye on them and make sure they are not getting into any trouble and if they are I can talk to them. The auto is very clear. Overall I am happy with the purchase.

Needs Small Tweaks & iPad App. iPhone app is pretty good. When it notifies me about a pet diary, it always says see what your “pup” has been up too. It’s a minor complaint, but I feel like the wording should be changed to from “pup” to “pet” because some of us use these for cats. Also a dedicated iPad specific app would be nice.

App worked great 6 months ago. This app was great but now every time I open this app, there is a 97% chance it will freeze. This causes my iPhone to be completely unusable for anywhere from 1 min up to 20 mins. You can sometimes get out of the app but others you can’t escape from it locking it up completely. Eventually my iPhone will crash and reset to the Apple logo. Like I said this app was great, but now it’s Russian roulette with a 97% chance your iPhone is gonna crash. Please fix this!

Crashes my iPhone constantly. The product is good, but holy crap does it crash my iPhone a lot. The app will freeze your entire iPhone for 3 minutes or so. During which your iPhone will be unusable until it restarts. The time doesn’t even update on screen. If the app didn’t crash constantly it’d be 5 stars but in its current state it is unusable.

Doesn't work on iOS 16. It won't install on iPhones running iOS 16.

Great App, Needs Dark Mode. Only thing keeping me from giving this 5 stars - this app desperately needs a dark mode option. When checking on my puppy in the middle of the night, I’m blinded by all the white in this app. Eufy’s other apps have dark mode so wondering why this one doesn’t??!!

Better than other brands/ dog camera apps. We used to have Petcube which had soooo many glitches and slow connection. This app is 1000% better. I like that two users can view at same time. Camera quality is great. Very sensitive for noise, movement notifications which I appreciate but you can change the sensitivity. Sometimes it doesn’t detect barking but it will categorize it as “sound detected.” Camera has other features I haven’t used. I feel comfortable when I leave my dogs because I know I’ll get notifications ASAP and can connect quick and toss a treat if needed.

Almost great. App just needs one thing in my opinion to be great. An option to turn off notifications when I’m home and/or near the camera. I get way too many unnecessary notifications.

50% Battery Drain. I opened the app 2 hours before I plugged my phone in for bed to check the camera. Got home and unplugged camera. Did not plug phone into charger because I had 80% battery life. I woke up to 23% battery life with Eufy using 50% with “background refresh”. Turn off background refresh.

Will hard lock your phone, preventing even a reboot. This app was programmed by someone who has no business being a developer

App get stuck and phone can’t be used until camera unplugged. The very first time I downloaded the app a couple seconds later it locked up. I thought maybe it’s because it needed to be updated so I updated it and then what happened was that the app then not only got stuck, but kept my phone for being utilized for most five minutes no matter what I did I could not get it to reset the phone accidentally called 911. Trying to get my phone on.

App crashes the phone. The app just crashes the phone mid usage! Phone does not respond for a long time

We love this camera. We love this camera and the app. Works flawlessly and our new puppy can hear us speak to him via the app. The video quality downloads to our phone via the app are great and so is the audio. Controlling the camera from the all is easy and intuitive. So glad we got this for our family.

No iPad App?. Seriously, how hard would it be to develop a native iPad app?

Disappointed. I should have checked the reviews here… I was hoping this camera would be a reliable source for watching my dog but it’s only the second time I’m using it (test run) and it’s not able to play live video.

Good but App Crashes Phone. I love that I can see my dog and talk to him but the app freezes and yesterday shut my phone completely off for 5 hours. I couldn’t even turn it off to reboot.

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Cool. First use the App,so cool,I can attach my dog at office,some interesting point will generate as soon as the dog moving,I enjoy it.

Awful everything. Hard to connect to cam on a regular basis. Gave notifications when first set up. Then stopped giving notifications. Settings don’t always save. Everything is slow and clunky. When it connects it seems ok, but this app is useless. New app was due October 30…. No idea where it is. Other Eufy products like security cams work so much better. Big let down.

Please help. I can’t get this app to work. I have the latest version and it worked while connecting to my camera today but now every time I open it it just force closes.

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