Google Home App Reviews

Notifications too quiet and bad night vision. This is my last review. I have posted a few since the IOS 17 updates. Not satisfied with the response from Google regarding the quiet camera notifications. We’ve missed many important events since the update and since my original contact with Google. By events, I mean people coming to our house and packages being delivered etc. The camera sees the activity, it just doesn’t alert us with adequate sound. No solution has been given for the quiet notifications, no acknowledgment that it needs corrected. I haven’t even mentioned the bad night vision that occurred at 1:15 am several weeks ago, that has remained. Like other reviewers, I too, could enjoy full color video in low light at night, but not any more. In fact, I had to buy an illuminator to see clearly at night even with the camera in night vision mode. I was sent an invite to the public preview, but much to my amazement, I didn’t see anything that I hadn’t seen before. Wish you would just address the actual complaint: camera alerts that can’t be customized and nighttime video degradation. Although, the alert issue is critical. The illuminator helped the camera see effectively at night.

Updates have been terrible. Since the recent updates I have experienced nothing but issues with the Google Home app. Many of my devices say “not connected” when I try to use features through the app…even though they indeed are connected. Cameras have shown offline, devices such as my Roomba unable to operate (through the Home app - work just fine if I give an audible command to a speaker). I’ll have music streaming through a speaker, go to adjust the volume through the app instead of barking a command in to the air only for the app to tell me the device is not connected even though music is playing through it. At first, I went through the steps of disconnecting/ forgetting the device and adding it again (troubleshooting tip offered by Google). It didn’t solve the problem. I have speakers, hubs, cameras and a security system set up to operate through the app. All Google brands. I am familiar with how to use them and hardly a layman when it comes to set up, use, troubleshooting etc. Prior to the redesign/ update, I did not have complaints with the G Home app. I am hoping the issues are fixed quickly. Seriously disappointed at the moment.

Irksome, poorly designed (T-stat use only). Edited after a season's use. Just don't. An advance that is far worse, cumbersome and otherwise difficult to use. I would put the old t-stat back if I hadn't recycled it. Junk. Overall, feels a bit like an acquisition they now regret and will let die. Like others say, the app is cumbersome, slow, and awkward. Using this for an old-style Nest t-stat obtained from my electric utility. As an example of poorly thought-out operation (that is, privileging circuit design over utility) it took me longer to find out which device version it was than to put it on the wall. (A page of text would be much better than lots of fun bouncy graphics-we're installing things like thermostats, not playing). Yes the device is an improvement (and is the only reason this isn't a one-star review), but really, it's easier to set the thermostat manually if you are away than it is to do it here. Just more things to go wrong with no actual advance. PS I really, really dislike the lack of a sign out in this app. Update 3/23: Pleasantly surprised that it has operated more or less faultlessly since setup, so will add one star (now 3) as I add another device to a different furnace. Just my opinion, but the secret seems to be to keep it local only (don't attempt anything other than in home & on same network) and use a simple routine-the rest is just a problem in search of something to do aka unnecessary.

A Step Backward in Smart Home Integration. As a long-time user of Nest cams, the transition to the Google Home app has been nothing short of disappointing. The integration has forced me to use an app that not only falls short in features compared to the original Nest app but also proves inadequate in its basic functionalities. Alerts vanish before I have the chance to view them, and when I attempt to access a camera display through an alert, I’m greeted with a black screen instead of the live feed I expected. Viewing cameras live, a previously seamless experience, has become a chore. Attempting to review the past 24-hour content feels like navigating through a labyrinth, devoid of the user-friendly interface we were accustomed to with the Nest app. It’s bewildering that Google decided to phase out an app that was clearly superior in favor of forcing users to adapt to an inferior, less intuitive platform. This transition feels like a step backward, undermining the very essence of what made Nest cams so appealing. Google, I urge you to consider the feedback from your loyal user base and work towards an app that not only matches but surpasses the functionality and ease of use that the Nest app provided. Until then, users like myself are left with a diminished experience that falls short of the standard we’ve come to expect.

Cumbersome; limited controls. I expect more from Google. I have a Google Chromecast and Google Nest Mini, latest generation. Even though my Apple devices can readily find and pair with this hardware via BT and WiFi, the Google Home App consistently has trouble finding and pairing. There is no useful error message; Google Home simply displays an irritating graphic of falling shapes and suggests to “try resetting”. Useless! Further, Google Home has very limited controls. I can select devices and turn them on and off. That’s it. To cast, I must do this from individual apps. There is no reasonable way to use Google Home to adjust settings on the devices or help them to work together. Yes, I created “Rooms” and “Groups”, but these structures do not enable the most basic of features such as syncing audio/video from Google Chromecast across multiple devices (TVs, Speakers). And heaven forbid I want to Cast something from Chromecast directly to the Nest speaker while doing something independently with my phone: the Google Home app prevents this from happening by stopping the active cast from the Chrome device. Why the heck would you have this? At least add a toggle switch to selectively enable this feature.

Rich home-system-management ecosystem. Google Home is the best home-management ecosystem I’ve used (and I’ve used others). It makes integration with other systems generally very easy and useful. Today, in fact, I had some motorized screens installed and was able to easily integrate the screen system with Google Home and now all of my routines are richer b/c they involve the screens now too (in addition to the lights, music settings, thermostat I already had set up). I’m particularly a fan of the ability to include the google home speakers into multiple groups - allows so much more flexibility that other home systems which operate only on a one-to-one basis for speaker/group. I’m a total fan and will keep enriching my home ecosystem as we make improvements. One thing I’d like to see them improve is to “see” the state of the system more robustly. If someone else starts music on our home system and I later look at my already-opened Home app it doesn’t show music playing - I have to fully close the app and re-open, at which point it recognizes that music is playing.

Routines Need Work. The overall app is solid, functions as it should. However, I am having great difficulty and frustration when it comes to the routines. There is only one routine option that allows for “non-voice starters” (aka times you choose to have something done like turning on a thermostat), which is the workday routine. I find it quite silly that even a custom routine category I created still cannot have more than one time slot (starter) where I don’t have to tell google to do it, but instead have it automatically done in the background. To add to my frustration, the one routine (workday) that does allow more than one time slot bugs out every time I try to add a time now. It will let me proceed to pick the time & action, but when it goes to save it cuts for a second and takes me back to the start of the routine—time and action unsaved. It sometimes allows me to do one or two after I’ve hard restarted my phone, but I’m unwilling to do that for every time slot I want to create. The app does work well otherwise, but I find that to be quite a silly feature. The entire point of having “starters” and automatic actions is so that I don’t have to tell google to tell my devices when to do.

Camera Interface is Terrible. I’ve had Dropcam, turned Nest, cameras for over ten years using the Nest app and Nest website to view the footage. I recently bought a few more cameras and learned that I had to view all of my new cameras through the Google Home app. No problem. It seemed kind of cool to have all of my smart plugs, cameras, etc in one app. Then, I started using it regularly to view the cameras and holy cow is this interface terrible. Let me freely scroll, without buffering, through my videos. Please. I do this regularly on my Nest app for my old cameras. Also, I can’t believe I’m even having to say this but let me view my cameras on a desktop. I was blown away when I went to view my cameras on a desktop (because the scrolling feature on my phone is such garbage on Google Home) only to discover that there’s no way to review my footage on a desktop. Google, you were given a perfect app when you acquired Nest. How did you mess it up so badly? Please, please play around on the Nest app and match your Google Home app exactly. They did the hard work for you. Don’t reinvent the wheel. Nest app is far superior to Google Home.

Just okay.. There is a lot of room for improvement.. TLDR[[ things that could be improved (simplier/intuitive menu, reorder/hide roommates devices that i don't want/need to see, so the ones i actually use aren't at the bottom) ]] this review started because i'm having to keep factory resetting my smart speaker so it shows up in my new office and not my bedroom at my old house) i've used this app with google products (speakers, mesh networks, chromecast, etc) for over a year now. I spend more time googling how to move devices/troubleshoot connection problems, etc than i would like. this is especially true since i moved into a new home with other users who have their own devices. i'm constantly paranoid about turning on my roommates lights off or on when they're sleeping because i can't hide their devices or even reorder them so they're bot at the top. the menu options are spread too thin, across too much menu. it's hard to find the function that i want, but you cam only do one or two things for a device in a certain menu. just put it all in one with a '...' for the less commonly needed functions. 😒😤

feeling well and very secure. i so in love the camera catch what i want and need with this system i should got a long time ago it secures of all i need and want and helps my depression and anxiety because i lives in a unsafe environment i have ring doorbell as well for outside protection someone tried to break into my home while my little girl was home i feel safe and secure and catch A individual boyfriend who live in my house was talking behind my back to family members that caused he’s evictions as well from my home which my daughter informed me because she was feeling very uncomfortable what he was doing behind our backs this been a while ago what he was doing in my house was inappropriate and disrespectful talking behind our back and deseeding me and others and The maintenance was entering in my home without my permission and no notice i overwhelmingly satisfied thank you google home you all so appreciate yeah I deserve an award and 10 plus stars god blessings y’all and staffing keep up the awesome work of keeping your commuters in community safe

WTH???. ALSO (see previous review) … where are you (Google Home/ the App Store) getting the 4.5 star rating from ???? From the hundreds of reviews I’ve read through, they’re certainly not 5’s and most people are experiencing the same or similar issues that I have been. Is Google actually looking at these reviews? Are they reaching out to get input from the users on the app, especially the updated version? Am I missing something??? And reaching out to support is a waste. You don’t speak with an expert on the Google Home app, you speak to someone in India reading from a script!! So frustrating!!! Google is a multi billion dollar business and I understand that have and offer TONS of different services but as we move into a more automated, voice activated world, than I would think that figuring out from the people using the services what works and what doesn’t (not just, I don’t like the platform kind of complaints but actual technical issues with the connection between app/device/user) seems really important to having and improving those services, no? Just the thoughts of a consumer that’s really curious and frustrated and would love to continue to use the service but also feel like I shouldn’t be in a position to spend more time writing a review than enjoying the service.

The home that never connects. At first Google home was amazing. It was reliable and my music subscription would always work. However, a few months ago something happened. I’m not sure if it was a new update or the introduction of an additional google home, but everything started failing. At first it started with my music subscription. On occasion it would disconnect and I would either get a notification that too many people are in the account or the music would just stop without explanation. The issues progressed to connectivity. Now my app was not able to discover one of my two google homes. The device was constantly “out of range” or “not on the same network” but in reality it was just the apps inability to establish connection. I went through the motions of resetting my network, resetting my devices and even starting fresh and deleting my google home and recreating it. Nothing worked. Creating a new home in the app made thins particularly bad because now the app doesn’t discover any of my google home devices and my music accounts will no longer sync. The device have turned into nothing more than glorified Bluetooth speakers and that only when the Bluetooth function decides to work. All in all this started off great and I was super excited about being able to create a mesh network of speakers in my home. However once I started experiencing issues there had not been a solution and the troubleshooting attempted have all been extremely time consuming.

Cameras are a joke. There’s a lot wrong with this app, but what really infuriates me is how poorly the cameras work. For example zones. I have 2 zones on one my my cameras. Basically one is for the driveway close to my house and one zone is for street/sidewalk. I have different notification settings for each zone. For example I want to be notified if someone is in my driveway but if a car passes by on in the street zone it should record but not notify. There’s a giant area separating these zones. It defies logic then why no matter what the camera sees, it places it in the Driveway zone when it clearly has no motion in that area. I’m just dumbfounded. It’s like they added features but never really checked to see if they actually work correctly. Also the face recognition rarely works. It has not saved a face in weeks. Support said to reboot the camera, guess what you can’t from the app (WTH!) so up the ladder I go because you can’t just cut power because of the internal battery. Guess what, no change! I work in IT and site security so I’m well versed in this stuff. Don’t expect a real security solution when you purchase a nest camera from Google.

Sometimesy. Sometimes the mic doesn’t work. Sometimes it kicks things out of my GH network and then it never gives me back full functionality, like my TV , that I can’t turn on and off any longer through the app or voice command even though it’s still listed as one of my devices and my lifx lightbulb, which won’t work at all anymore except for as a regular lightbulb that sometimes cycles through its color palette to show that it is resetting. Other than that, my smoke alarm didn’t detect a fire that it was right beside. I know that’s not GH, but just for anybody that wants to buy a nest product, my nest doorbell frequently does not take a picture of a person when they’re at my front door and is always losing signal. All in all bought about six items from Nest and three of those were replacements for products that did not work. There was too many issues to list from the products and GH itself. I used to rate these things higher to get a response, but it doesn’t seem to work and I don’t need a response. I’ve already use the support. Still better than anything Apple put out.

Severely lacking, poor integration with Nest products. I like the idea of having all my google products in one app but the execution is poor. I have a few Nest products since we loved them at our last house and decided to get newer ones when we moved into our new place. However, the Nest Protects are in their own separate app for some reason and in the Google Home app they’re labeled as inactive when they are indeed active and working fine. Despite excellent wifi (Fios, using Google Wifi, 3 points of mesh network in a 2300 sq ft house) the app lags a LOT. For example I’ll get notifications there’s someone at my house so I go to check the app and… it just spins and spins and spins. I did not have this problem with cameras and doorbells not loading when they were on the Nest app. When we had the Nest app for all our products I could even look them up on the desktop which was helpful since I have an iPhone mini, without that desktop feature I can’t even check the videos on there if the app decides it’s going to have a 30-60+ sec lag if it ever does decide to load at all.

Security system is pretty mid. We got ADT security with 6 google home cameras. The performance of the app is sub-par to ring. You’ll get notified of someone at the door and click on the notification and it doesn’t open up or takes time to load where the person at the door is gone, or wherever. It seems to take way too long to check the cameras. You can’t go through and see recordings where something isn’t captured. No 24/7 footage review option that I can see. You can just scroll through the activity. Also there’s times where it doesn’t capture when someone or something was there. More often than not if it was an emergency, the cameras would not assist in learning about the situation. They’re only good for hopefully capturing whatever happens. Also if you have a notification and don’t clear it, say “person seen 20 minutes ago” if you see the notification pop up and click on it it takes you to the last notification, the newest one doesn’t show up and let you see it. Honestly would recommend getting a different security camera provider

Terrible terrible Google product. If you ever have the misfortune of purchasing a nest product and are now forced to use this app, I pity your soul. When nest was acquired by Google, the seemed to believe their app (non-functional) should replace the much more feature rich and totally functional app (nest app). We now get to enjoy staring at a camera loading screen for several seconds, way past when we got the notification, and by the time the person or vehicle is gone, we get about a flash of who or what was there before losing image again. Get ready to be plagued with “Live Video Unavailable. The camera may be unreachable or saving battery.” Because that will be what you’ll get 90% of the time. I haven’t been able to stream more than 20-30 seconds without it erroring out with that. And the cherry on top, not just the streams are messed up, but the history too! It is so frustrating trying to find a little video from days ago without just giving up from the absolute horrific lag and instability. At times it feels like they’re just taking 4 second captures at a time, transcoding that snippet in the cloud, streaming that to the app, then beginning to transfer the next 4 seconds after the video is fully received from the app. Insanity.

Could be better.. Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.

Downgrade From Nest App. I was forced to upgrade after having Nest cameras for years, and it has been miserable “upgrading” to an inferior product. There is a way to view a thumbnails of all cameras in one screen, and it does show a live view, but when opening the individual cameras there’s almost always issues. There’ll be a spinning wheel or it’ll say the video is not available yet, check back later. These cameras are plugged in 24/7. It’s also incredibly difficult to scroll back through video history. While watching previously recorded video is smoother than watching live, it’s really hard to navigate to a particular time. Nest had an option to go back a few seconds. There’s no such option on this app. Recording all this video is useless if I can’t easily access it to watch what was recorded. Edited to remove comment about tracking vehicles, animals, and motion because there is an option to track all three in addition to people. Added a star.

Google Home App. The Google home App worked fine until I had a Feit smart plug go bad. The only way I could remove it was to unlink Feit which would delete every Feit device connected to Google home. I had multiple devices installed and would have to reinstall all of them. I search the internet in vain trying to find out how to delete a single device. In the help I just says to select the device and the select settings and then remove device, but there is no option in settings to remove a device. I removed the device from the Feit App, but it still showed up in Google home. I finally created a new home transferred the Feit plug and and deleted the new home. Now I have duplicates of all my rooms and devices in my original home. What a mess no smart home App should be deployed without a method to remove a device that is no longer needed or no longer working. I am seriously thinking of moving Amazon’s or some other smart home App. What a total waste of money!!!!!

Google home keeps falling short. Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure

horrible.. the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.

New Nest Doorbell Battery. In a nutshell, not good, but then again it was released just yesterday. Most of the negative is with the video history and the lack of options to delete. If you look at something that was detected, there’s no way to delete that particular video from the screen where you watch it. The ONLY way to delete videos at this time is to delete all of them at one time, you cannot delete single videos. With Ring, and I have an app version that’s working fairly well and you can at least select which ones to delete. Also with Ring you could get a preview upon opening the app. With the new Nest doorbell, it just says the camera is “Idle” and you have to go to live view to see what is currently happening. So, Nest doorbell developers, this system needs some work. Also, the doorbell has a built in battery, so what happens in about 2-3 years when the battery gives out, can the battery be replaced or would I need to buy a new $180 doorbell ??? UPDATE 9/2/21: Returning the Nest doorbell battery. Tech support is worthless, the interaction with Google Home is terrible. and the lack of a replaceable battery just caps it off. Too bad, I expected better.

It’s great but…. The app has some major advantages over its competitors which is nice to see a change of pace but it’s not without its shortcomings, this app allows for a wide variety of products to use and sync with virtually no cost other then an assistant and the product itself but that’s to say how other more costly products are not so useable with this interface and the app is very restrictive when it comes to customization. I’ve written reviews for a few smart home interfaces and just would wish to see more connectivity among my products and services instead of having to result to expensive complex hubs and servers and huge data work which if your not a computer programmer is almost impossible to get into I wish the rivalry between companies would end and focus on bettering their own systems instead of blocking each other out I wish it was up to the consumer to be able to choose and build their ecosystem how they choose and not what the customer can afford and knowledge capacity allows for.

Doesn’t do what it needs. Completely ruins Google Fiber.. Why don’t I have the most basic router configuration settings like port forwarding? The “port management” button here takes me to a screen that has nothing to do with what I actually want to do. It’s highly frustrating that I’m essentially being treated like a baby when we’re supposedly paying for top of the line internet service. Is there a way for me to bypass the Google Home app and just configure the network the way I want to? Do I really have to buy my own router and try to circumvent the nest equipment just to do stuff that ANY other ISP would have no problem with? Can I even do such a thing with Google Fiber? I don’t want to waste my money to try and find out on my own. These issues would be so simple to fix if Google just treated their paying customers like actual adults who know what they want to do with their home network. This is frankly shameful and makes me honestly want to recommend Comcast over Google Fiber to my friends, and that’s a really low bar. Please either update the google home app to have BASIC network configuration features, or give us back the old MyFiber portal which worked just fine and allowed me to do everything I wanted.

Constant WiFi problems. The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.

Absolutely glitching gadgets. After couple of years of using Googles Home gadgets I still trying to understand the way they work. Speakers - your Mac literally wouldn’t see them in Bluetooth list. And, you can buy as many as you can speakers from Google, link them on one sound system, but remember, you won’t be able to play the music from your iPhone/iPad/Mac on all of this speakers, but just only on one of them, which is stupid. Google Nest Hub - extremely slow “tablet”, after iPad you will feel seek of how slow this screen works. Don’t understand how it’s even possible to make such primitive tablets this time. Music in general - even after linking your Apple Music account you won’t be able to see the app on your Google Nest Hub, only the way you can play your music from Apple Music it’s just ask Hey Google… but no way to choose the album, playlist etc from your Apple Music using screen. So, typical Google - stupid, slow-working gadgets which are working in absolutely non-logical and not user-friendly way. Al I want to do - just grab all this Google Home gadgets scrap and bring it to the Googles front door. Just commit suicide from this sphere, and stop torturing people with your dumb illogical service and extremely glitching gadgets.

SO DISAPPOINTED- go back to the old Nest app!!!!. This app is terrible. I have been a Nest customer for years. Forcing migration to this app is fine but the layout is absolutely awful. Forcing customers with older products into new products because of the lack in features from the old app to this one is seriously enough to make me want to invest in something else! I own a oldschool dropcam, a new battery cam, doorbell, thermostat, and thermostat sensor. I also subscribe to membership monthly for video history. I’m telling you I’m really disappointed in this app. You can’t view all cameras in one feed (have to click on one by one individually), you can’t access settings for doorbell (ie. bandwidth preference, alerts, etc), no ability to customize thermostat schedule, and on the old app once you click on the camera from the live feed (OF ALL CAMERAS AT ONCE), it displays screenshots of every motion/sound alert so you can easily scroll through the “events” for the day. If you have an old camera, you won’t be able to see history without clicking on a ton of buttons. Yet, I purchase the new battery cam and I CAN view history easily with a timeline feed?? I could go on about my disappointment in Google for the lack of care in this app compared to the old.

Issues with nest cameras. This app does not play nice with the older nest cameras… Not only can you not use certain cameras on the Nest app itself“nest camera with spotlight“ you can only use them on this Google home app, but when you try to view the older nest cameras on this app, 80% of the time the app either freezes up and shuts down or you have to delete the app and then reinstall it just the view all the other cameras, except for the ones that are specifically designed for this app, it is completely useless If you have any of the older cameras “1st GEN“ of nest… Google had claimed over a year ago that they would do the integration of the newer style cameras with the nest app and vice versa, so far “as usual” that has not happened, and because of this, they will be losing almost $1000 sale from me…. You can’t even view “full” history, meaning if the camera is continuously recording you can only view that clip, so if something happened before or after the actual clip you cannot view it, but if the camera is on the Nest app you can view before and after that clip, so once again, they are very “restricted” on this app

Doesn’t work well with Google nest routers. Google home always shows Google mesh routers to be offline when they are not. I have tried getting help, but the response from support is that it is a bug in the google home software. There is no way to communicate with anyone at google home who can fix the problem. This appears to be poorly written and poorly supported software. If anyone in the Google Home team would like to respond, that would be great, but it’s unlikely. Stay away from this app if you can. Update in response to developer’s comments: Suggestion to turn off IPV6 is a red herring (I don’t use it). Restarting and reconfiguring from scratch also does not work to fix this problem. If you read the google home forum messages, you will find many people have the same problem and have tried the same useless suggestions. The problem is recognized by support as a google home software issue, but I can not rule out google nest nest router firmware issues. After at least 4-5 months of complaints, nothing has been done to fix this. I would like to believe the suggestion that Google is “looking into it” but I a skeptical at this point. A number of Google forum members are starting to abandon google devices due to the poor response to this problem.

So many missing features and crashes. Why do we still have to use the Nest app to set scheduling for thermostats and configure features on security cameras? We have been forced to use this Google home app, because newer nest products will only work with it. This app crashes daily, and has missing features. With the resources, Google has at its disposal, I am shocked and disappointed. This is such a poorly executed transition from nest to Google for app support. A while back, this app had a pop up, encouraging sending a report when it is opened up after a previous crash. Now that option has disappeared so either the app is automatically reporting in the background or Google has given up on taking feedback because there’s too much of it. It is frustrating at best especially when you’ve made a significant investment in these products. In my case, three thermostats and 11 cameras. This isn’t cheap and it needs to work properly.

Nest Camera UI/UX needs serious work :(. Google acquired Nest a couple of years back. If you log into the Nest website or use the original Nest app it accomplishes to do what the current Google Home app doesn’t: deliver a quick and snappy interface with 99% of the functionality that any user would want. You want to save a clip? Easy; slide the section of timeline and save it, upload it to social media, or even download it to your device. The sliding timeline interface is amazingly quick and snappy. Great app! This app leaves a lot to be desired. If you want to save a clip you’re forced to do either of two things: hope the AI is able to tag the event properly and at the perfect time OR fork over the 15+ bucks a month for the 24/7 recording and Screen Record the video off a device. The old functionality from Nest is nonexistent. I’m writing this review because someone suspicious drove into my property and the AI failed to tag it correctly. I suspected this was gonna happen so thankfully I had already paid for the 24/7 recording and screen recorded off my iPad. For a multinational corporation to buy a company/product, revamp the product line, and then not do a 1:1 product feature release is bonkers in this day and age.

Hit and miss. Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.

GOOGLE IS A JOKE. I don’t know what it is anymore and i’m going crazy literally crazy trouble shooting for hours a day just so i can watch tv. My chrome cast has never really had issues over the years but Then 2023 happened. My chrome cast disconnects from my wifi constantly and i’m talking 5-10 times a day it’s actually ridiculous. So i try all the typical restarting my router, my modem, factory reset the chrome cast. I contacted my internet company to see what was wrong with my wifi they said nothing but i didn’t believe them so i got a new router and modem and we were working again!! for about a day…. then the cycle started again. I have even tried to creating its own personal ip address because i thought my routers ip may have blocked the chrome cast due to unstable network and not even that worked and that always works. So today i have come to the conclusion that the chrome cast was and is a waste of money do not do it to yourself your sanity is more important. if i could post this review with zero stars i would but i can’t so at least they get a star for existing. Going to get my new roku today!!

New nest cam livestream problem. I just replaced my old drop cam with the new model provided free by google. To install the new camera I had to migrate to the new google home app. I uninstalled and threw away the old drop cam that was still working flawlessly after ten years on the nest app due to its upcoming end of support. The new camera and app are a big step backwards, most particularly the live streaming. The new system will only provide a live stream for about 6 seconds before it spools and them blacks out and says camera unavailable. The new camera is installed in the exact same location as the old camera that would live stream indefinitely. I have high speed commercial comcast internet and strong router. There is plenty of bandwidth as demonstrated by the previous drop cam working flawlessly for ten years. Don’t try to tell me the problem is my wifi signal or band width. Also, I migrated the paid up camera subscription. Without a live feed for more than 6 seconds at a time the new app and camera are useless to me. It seems a number of new camera users are experiencing the same problem with no acknowledgement, solution, or fix provided.

Smartest computer company in the world with the dumbest app I’ve ever seen. Hey, I’ve got an idea let’s make an app to monitor home cameras, but anyone who has access to these cameras can change ownership of the cameras, and lock others out, no matter what there role in the household is. Seriously if you want anyone in your house to watch these cameras, or have access to them, they have admin level access, there is no other option. They are then able to delete everyone else’s access. It is beyond stupid and shortsighted. What are you guys thinking at google ?!? Hey, guess what if you want to change the password on your Wi-Fi net work you are now required to reprogram every single one of your cameras individually by powering it off at the actual camera and resetting it, which I still have yet to figure out how to do. I’m a novice with electronics, but this is the dumbest system I’ve ever seen that is two major stripes on the Google Home like I can’t imagine this thing being any worse than it is. Who the heck is running this app? It’s a good thing they bought 30% of AT&T because now the same security system I’ve always had is technologically being run into the ground by foolishness.

Horrible. As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.

Slow and Buggy. The app has always been slow, but in the last few months, the notifications don’t work. They sometimes pop up, but then immediately disappear from the Lock Screen. If unlocked, the banner notification will pop up and stay indefinitely until it is manually dismissed, even though settings are set for the banner to dismiss itself. There are no longer previews in the notifications for cameras (note: the old Nest app still has camera image previews in notifications and works as designed. It’s also much better for reviewing 24/7 footage, and has always moved quickly as compared to Google Home). Another issue I have is the Smoke/Carbon Dioxide detector support. I purchased these pre-Google Home, and there is still no way for me to add them to Google Home. I still have to use Nest to monitor smoke/carbon alarms. Annoying and interesting since Google has owned Nest for a while now. There are blogs full of posts from people with the notification issues, and all say they have had a lot of trouble getting this issue acknowledged by Google. Fix these basic things, and this app is back to being slow and clunky, but would at least not make our monitoring products ineffective for timely monitoring.

Oh my god in 40 years as a system programmer this is the worst crap I have ever seen.. I have 2 3 node google matrix router sets. One in my home one in my vacation house. Went to make a change in router setup but the old command to setup router now only provides info and I have to go to google home to make router changes. Ok I hit the migrate button and I get a list of devices that does not include any google matrix routers. Now I would think that since the command I was using knows what devices I own it would bring up the correct devices in google home. Or at the very least document what I would need to do to set up google home. I thought I bought a google product but this crap is as bad as a Microsoft solution. Now I have 500 dollars of routers that will need to be replaced. This is a disgrace. And not the quality of a software solution I would expect for spending over 500 dollars for routers.

Bad update for Chromecast. First, let me say my experience on the phone with customer service (Michael) was outstanding. He helped me fix the original issue. I had every item in our home set up, but I was unable to set up the Living Room. After hours of failed attempts, I got in contact with support. Michael walked me through a few different troubleshooting ideas to no avail. When he realized I was using the iPhone XR, he told me that was the issue. I had to get my son’s iPhone 6 to complete the set up. Great. Problem solved. An hour and a half later, all of the items in our household crashed. I attempted to walk through the steps Michael had provided. It all seemed fine, until it came to the last step (connecting to Wi-Fi), at which point, the TV showed my the screen with the 4 digit code...again. I went in circles for 2 more hours. I requested replacement Chromecast devices and Michael said he would definitely pass the word up. For everything in our house to crash and not reboot, I am guessing it has something to do with the update. After all, the last question it asked before I had to start over was, “Set up some smart lights”, which is actually more of a command than a question.

Google is ruining NEST :(. I originally picked nest because I was avoiding ADT and any other huge companies for over charging us a service! I love that I open the Nest app and i can see everything from nest smartdoor, all cameras, thermostats and sensors. I was so happy with it for 5 years, but when google bought it, everything is changing. The Nest app is slower and now its saying there will be no future updates after April 8 of this year and also whenever I buy new cameras, it doesn’t show on Nest app anymore, only on google home app. Even the yearly price with Nest aware went up, this is so sad! Everything i used to love with Nest is all going away because of google. The sensors for the door and windows is now going to be non functional because google wants to sell us ADT service. We had it good and now it’s being ruined by google. I love the new camera google is adding, but that would have been great if that shows up on Nest App as well, we can continue using the nest app because most customers love the look and how easy it is to navigate, and pls dont remove our home sensors!!!!! We dont want ADT, if this all continues, im leaving Nest and switching to other companies similar to Nest.

Complete trash Nest control. This app is impressively poorly designed. Do you want to control two thermostats at one once? You can’t. Do you want to control the temp with just one button click up or down? You can’t, you need to click on each thermostat device manually and then change it, then wait about 10 seconds on that screen because if you back out it won’t register the change, then you need to back out, then go into the other thermostat and change it. Do you want the thermostats to go into eco mode when you leave but when you come home go into comfort mode!? you can’t. You can only mandate presence sensing as a trigger for being away but not for being home. Makes sense. Oh actually, you can but you can only have it return to the previous temp it was at which would’ve been my sleep preset, not my comfort preset. Oh, and best of all, if you want to turn off automatic schedule changes where the app “learns” from you and then makes schedules and changes temps automatically, you can’t. It can’t be turned off. So enjoy constantly having to check and change the temp back to what you want. This app will not let you trigger ANY ACTION with anything other than an audio command “Hey Google”, so if you don’t have the Google device or don’t want to operate that way, you’re out of luck. Terribly shameful app.

Pure Disappointment. I am just disappointed at this point Google is a multi million company but yet they managed to make me hate a service and product like never before. Where should I start the app that hasn’t changed for years with many bugs or the product that also hasn’t changed with many bugs. The app is a horible experience it’s like I bought a cheap smart home device and only one person designed the app. I have a google nest thermostat now tell me why I have to open the app click on thermostat for it only to go into a loading loop click out of it go back to it and change the temperature JUST for it to change it back to its original state and then i have to keep fidiling with it until it decides to stay on the desire temputure next I have a google home mini 2 of them and a smrart display why when I speak to my smart display it answers from across the halway even tough i changed the sensetivity settings why does it have to think for 3 minutes straight when i say turn the __ lights off why does it do what it sposed to do after 3 minutes of thinking and then couple minutes after just screams something went wring try again later now i could keep going but i dont have the time just like i dont have to time to deal with a broken products that I spent my money on. Google youre a disgrace

Agree w/Hit or Miss. When I first started with Chromecast, it worked great that was back in 2018. since the support for Chromecast discontinued, I’ve had nothing but issues with my device(s). Now is 2024 of course my Chromecast comes and goes and plays when it wants to. I even bought the google tv Device that allows me to cast at my leisure. However, my leisure is not in sync with the casting device. Additionally, using Google Home app does not rectify the situation at times it even makes it worse, and I lose patience. I have had multiple Google speakers one in particular did not respond to my voice command, and even though it displayed on the Google Home app I still had issues with it still. Group did not work at all. I visually gave that particular speaker away. Of course it works fine at the new location. then I went onto purchase another speaker and since I have purchased that speaker three weeks ago, Google Assistant does not recognize anything I say and tells me to upload the Google Home app.

It is really great except privacy. I feel like you lose privacy but google nest mini is awesome to have as an assistant. I just purchased my boss the google hub max with zoom video and google duo. Otherwise the device is great. Google should really send confirmation that your data is purged after time with proof and certification. Just meet a middle ground with privacy and we will have the new standard top AI interface. Most people get upset with google home / past nest and device compatibility issues but things got a lot better in this year with less hardware to home and nest issues. Google communicates better as 3rd party is now open to interface to google home with their software. You have to be tech savvy to run any complicated networks. I have google controlling thermostats, security cams, lights, air conditioning smart tv and blue tooth speakers. If you aren’t a general expert in networking you will struggle. You need professional IT because all my stuff works great.

Violation of child privacy a real concern. I bought the Google Home for a convenient and fun way to stay connected and try something new. Only after using it for two days did it dawn on me that everything my 5 year old was saying to it was being recorded and stored on Google servers. He loved it. “Hi Google” could have gone on for hours if I let it. I work in software development and decided to look further into where things stand with smart speakers and Child Online Privacy and Protection - COPPA (including the collection of children’s personal information, audio, video and images). Bottom line - I couldn’t find anything addressing it. Some concerns have been raised that might lead to legal action at some point, I also saw articles alluding to future patents that could make the listening tech even more invasive. Imagine ads targeting your kids based on conversations you’ve had with them at dinner. These have somehow been sold into millions of homes with a loophole. For now I decided retire the Google Home. I deleted the multiple voice recordings of my son that had been stored via the Google Home app and can only hope that they are permanently gone from Google servers too.

Google doorbell camera. Excellent picture in day and night. Think the price is fair but if they could get the price down to $100 I’m not sure they’d be able to keep them in stock. The 2 way speaker works great I can hear people clearly even when they’re whispering about us having a doorbell camera. Lol. The camera runs off of the Google home app and install of camera and setup of app is very simple. Set up everyone in the home to work the app from their phone. Also has facial recognition in a sense. You can type the names of people that are viewed by camera and once you do and select that you know them the next time they’re seen on camera you get a smiley avatar along with there name. Camera isn’t backed up off sight but you can store All footage on your phone from the time it’s activated and go through it anytime you want or might need to if there’s a reason for the police to see the footage. Only thing I would improve is that I received the notifications when they were 10 to 15 yards from camera as opposed to 5 feet from camera.. If I lived in a bigger city I would have bought one that is monitored but I live in a very small town with a very low crime rate. Hope this helps anyone looking to purchase a doorbell camera

Nowhere as useful as the Alexa app! So frustrating.. No ability to use the app the see what’s been playing on speakers lately. No ability to play music or a station from the app to a speaker or speaker group. Setting up speaker groups is easy enough but getting the ai to actually play to a specific group is frustratingly hard / impossible some days. With Alexa I can go into the app and teach the ai what was incorrect when translating voice commands - no such capability here. Renaming speaker groups is hit and miss. Changing the internet password requires all speakers to be re-programmed instead of simply entering the new password into the app. And re-programming isn’t simply changing the password, each speaker needs to go through a lengthy setup requiring ten minutes each. So for five speakers it’s an hour by the time your done, just to change a password or network. I’ve been using the Google ai with this app for three weeks now and if I could swap for Alexa, I’d do it in a heartbeat but unfortunately, the rooms have google mini speakers built into the ceilings.

UI/UX terrible compare to Nest. I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.

Home Mini volume changes randomly. I have Home Mini speakers in both of my young children’s rooms. I play calm, quiet sleep music all night for them. I specifically and deliberately set the volume to 40-50% depending on the playlist. For months, more and more frequently I’ll notice in the middle of the night (around midnight, weirdly) the volume on both of their speakers will completely randomly shoot up to 100%. I have no idea why it’s happening, but it’s the most infuriating quirk about these speakers. I noticed my youngest tends to wake up every single night around midnight, and this has got to be why. A while back I thought I fixed it setting Night Mode from 7p-7a supposedly limiting volume to 40%, yet just 15 min ago my child woke up so I went in and the speaker was ABSOLUTELY BLARING. My child is crying awake and now scared. I am so mad at this product. What kind of a weird glitch could this be? Almost seems intentional how routinely this happens. If it weren’t for my children’s sake I wouldn’t be so upset about it, but it’s like someone is intentionally making these speakers blare in the dead middle of the night. Unbelievable. Please make a setting that ACTUALLY prevents speakers from changing volume at night. PLEASE FIX THIS!

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Good, but a bit of lag, needs a widget. I’m super impressed by the ease of use. It works really well. My only two negatives are that there’s a bit of lag in commands and it would be helpful if you didn’t have to keep diving into the app every time you needed to use it. If it were to connect to my phone in the same way as say an Apple TV device does, I could tap and scroll my phone screen, making it much easier to use. Other than that, it’s a great app. And it’s free!

Appalling. Horrible app to setup wifi. One star is one too many. If you are a Google Home developer I only have one thing to tell you: forget about everything your managers are telling you, and just reinstate the Google Wifi app. It was working, don’t break it! The Home app has so many lags to the point it takes several seconds between taps. Then you tap again, because you don’t know if the first one went through- just to find that it will execute all your taps sequentially with all sorts of unexpected results. It’s infuriating! So many bugs also. It can’t even tell which point the device is connected too. Checkboxes that you check will appear unchecked, but in fact are checked! And so many other bugs. All of that was working perfectly on the Google Wifi app - which I made the mistake of uninstalling, and can’t get it back.

Good but with 1 annoyance. I don’t yet have the Home device, but i use this app with a Chromecast, Nexus TV and 2x Chromecast Audios. All pretty intuitive and not hard to setup. Once it’s going, it is a great system which works well and is pretty family friendly. My big annoyance is that while you can ‘group’ the audio devices for multiroom music or audio, you cant include any of the video devices in this. I’d love to be able to watch a concert or something on a TV and have it stream the sound to all connected speakers, but no can do. Please fix!

Helpful but bugs. The Google home is great to connect to my chrome cast on the TV and send videos directly into the TV which are playing. Google home provides the ability to ask simple queries but if you don’t ask the query in the correct fashion it says “I can’t help you with that”. There are a few little bugs where Google is asked something and if there are other devices in the house it sends multiple packets to all the devices and clogs up the Wi-Fi network. This bug is being resolved by Google with a patch.

Awesome when combined with assistant devices. We got the Google Home hub for Christmas and new it had some interesting possibilities with connected home stuff. 3 weeks in and we have the tv and lights controlled via a wifi switch and this app. We also love the shopping list feature of this app would be worth the free download just for this alone. We share the list between house members and can see in real time as they are checked off. Great app well worth a look especially if you have some of the google hardware like the home hub! Even without these devices check it out the app is like all google stuff very well done.

WiFi ARrrrrr. Because of the fantastic idea of broadband services that still join into old school copper wiring and despite having 3 phone Communication towers nearby we still have internet access issues made worse if something is not paid up the entire system slows down to the point turning the lot off and doing basically anything else. If you’re Apple ID is not paid up or your iCloud account is not paid up or if the internet service provider is not paid up....one thing not paid up and the entire system moves slower than the first dial up Internet modem ever invented . I have paid up my phone bill my Netflix is paid up so you would think my WiFi should be running sweet BUT NO I haven’t paid my $5 monthly fee for the cloud and the 2 have nothing to do with each other you would think but no one small thing not paid and you can’t even watch a movie I’d have more fun using this iPad as a frisbee 1problem and my iPad slows down Netflix stops playing and Crome Cast becomes useless. 3 different things but 1 effects the other so much they all play up and become more trouble than they are worth in total frustration and defeating the entire purpose of convenience.. FIX THIS ISSUE

Google Home. This might be a little premature as I am just a day since getting a Nest Mini, from my forward-thinking son, who I can proudly say, has educated me and brought me out of playing, PacMan or Mahjong and into being able to talk with a computer The set out is incredibly simple to use and mind-blowingly vast, in what it can do for you. Once I learn more about this wonderful gadget, I will be pleased to share my experiences with the you, in an update!!

Wifi problems. The Corecam cameras keep going offline or being disconnected and I am sick of wasting more time trying to set them up. There is something rotten in Denmark going on with the neighbours hacking into our Wifi and it looks like the same thing has happened as before with the other two camera setups. They don’t work. The front step was covered in dog urine again and the neighbors are laughing at us. Until the internet police come and clean up this street from the neighbours nefarious activities, honest people like us will continue to be ripped off and hacked into. My family are walking around in denial and blaming me for the cameras not working. I give up. Another $800 wasted. This has been going on for a long time here. I feel like smashing the whole lot of them.

Very Disappointing. App takes a very long time to download even when I have a full Wi-Fi connection and at least 10G of storage available. I recently purchased a Google Home Mini and I am also disappointed with how the app will not connect, and keeps saying “Something Went Wrong”. I tried multiple times reloading the app, connecting and disconnecting, turning on and off but nothing seems to work. The app also wont show my Google Home Mini as a device, nor will it show Chromecast as a device. I’ve given it 2 stars as it is fantastic WHEN IT WORKS! My chrome cast will also not allow any other devices to connect to it, even when i have completely disconnected from it. Very disappointed with how everything is. I have also seen other reviews stating the same problem. Google, It’s over to you.

Would make a better paper weight!!. Changing your Wifi password stuffs it up and you have to go through 2hrs wait for a service provider to stuff about with settings! 😡 I tried deleting the app for Google home and then reinstating it from the app store. I even tried restating my mobile. Honestly Google need to simplify the reactivation should a person change their password. As outlined, to have to go as far as contacting ones service provider just to be able to use the thing is a ridiculous amount of buggarising around just to be able to have it use Wifi. I honestly feel like tossing it into the bin. I have so far reset the device, reset my modem, reinstalled the app. Checked and found UPnP already activated and still nothing. Ive even tried clearing saved Wifi on the app itself and all up so far have spent a good hour of missed income just trying to get this to successfully connect. One would assume they'd had considered that people have a life and need to work to pay for these little luxuries but to through all this jargon on top is simply outrageous!

My google home will not connect anymore to my smart WIZ light. Hello to whom it may concern recently I have been having some issues with google home and connecting it to my smart WIZ light globe. After about 2 hours on Sunday afternoon of not successfully re connecting google home to my smart globe I gave up and I also tried deleting the app and reinstalling it and restarting my phone and then logging out of my google account and I have unlinked and tried to link again my WIZ globe and now google will not connect at all she keeps saying sorry I can’t do that or it’s not available right now it worked up until Saturday night and now it just won’t re connect again please help !!!

Google Wifi setup issue / missing features. I had trouble picking up an old Google Wifi unit to mesh with a new Nest Wifi network. I only managed to get this setup to work by using the old Google Wifi app to mesh my old unit with another Google Wifi network and cancelling it. By fluke I then found I could pickup my Google Wifi in the Home app after this test and add it to my new Nest wifi network. The setup process should be seamless for adding old Google Wifi units that have been reset and have the latest firmware. Also, I am glad the Google Wifi app is still around (and can be used with Nest Wifi) and hope as much of the functionality from there makes it to this app such as advanced settings and seeing what device is connected to which point.

Glitchy and temperamental. I have a disability and require my smart home to turn on and off many devices (over 50). More often than I would like I find that Google home stops turning things on and off with voice commands, even though Google itself says it’s doing it. The lights, fans et al remain unchanged. I don’t have the ability to go round and unplug everything, reset everything, reinstall everything, or basically go through the whole setup procedure every time the system stops working. So my smart home that is designed to help with my disability becomes a hindrance. I wish Google would provide support for people like me.

I love this app. It is soo good and I spent a lot of money for a good reason it helps me with exams and texts. it is absolutely epic and the lights are really cool ,the music is cool , everything about it is fun! I had soo much fun setting it up and it only took an hour it is pretty and white which I love !!!it is soo useful and my on my iPhone X the weather is sometimes wrong but on my google home mini it is always right ! and I think if you are looking for a google home get the mini google home I hope that you have a good experience with your google home, and I think they should get updates, but it is still cool I have a smart tv in my room , and the google home was easy to set up on a flat screen soo I don’t know how it is on smaller tv cause my house only has flatscreens, and we all have iPhone Xs so I don’t know about other phones. I had a pretty good time with mine my brother sister mom and dad have a google home each and a family one. I don’t have to go up and down stairs because now it is in my room!!! And you all should by it!!!!! If you want to ask about stuff you can and also google is nice not like Siri if I ask her about my background she says “well you are Spanish Italian Greek American and born and live in America” if I say what is my age she says “ 18” if I say what is my name she says “ kristina” and it is all true!!!!!!! So hope u get your own google home mini and I do not want to sound like a show off.

Setting up a chrome cast tv. This app worked fine when I had to set up one google home in my brothers bedroom and when I was setting it up I used my phone but his account and so when I got mine it was so difficult to set up because I want the google homes linked but under different accounts so they can access different personal information. Of course everything got worse when I decided to get a chrome cast tv. I have been trying for 3 days to set up this darn thing but currently all it does is show pictures. It is horrible and confusing. The app has a very bad layout and it needs a search bar.

Great coverage. First mesh system I’ve used and very happy with it. I bought this nest wifi with x2 access points with a new Aussie BB connection and it covers both floors and outside areas. Set up very easy by Google Home and like the ease of using my smartphone to monitor traffic and reserve IP’s for all the devices wired and wifi. I went ahead and linked up all our media services but not tried using google to play anything yet. I recommend it.

Disappointing. This app although sporting a nice layout is beyond frustrating. I have two Google nest minis which I received from my mobile Phone provider as a gift. I should have declined the offer! Set-up is easy enough to navigate, but time and again these nest mini devices drop out and stop responding so I am forced to factory reset and do the whole dance again and again. Menu after menu of settings to tweak and they always seem to double up the same controls or settings info and scatter it across the app in odd spots. I set it up, functions ok. I do not use these devices daily for chit chat or performing tasks via assistant. I simply want the speakers paired and ready to play music when required. But the time the mood strikes to stream some music the connection has inevitably crumbled again and I receive the dreaded “sorry something went wrong message yet again”. It takes all my self control not to hurl these Google devices at a wall!!!! The software continues to show the now bricked devices in the list with no way of deleting them as it can’t find them. So I delete the app reset the devices and install as new. For a technology super power Google’s Home app, along with these useless home assistant devices seem to be laughable at best. So you can basically track where I am any time you like but you can’t find your own devices in my living room?

Additional Cameras. I purchased 3 floodlight cameras to add to my Google home. I have a google doorbell camera. I installed the first floodlight camera but could not get it to connect to the google home app. After several hours of trying and watching Utube videos I decided to create a new Home with different address in the Google Home app. Camera and floodlights connected first attempt. I can use the camera and lights, but have to switch between homes in the app to go from doorbell to floodlight camera. I have two more floodlight cameras to install but do not want to if I have to invent two new homes in my app to use them. VERY DISAPPOINTED. These floodlight camera are more expensive than the competitors. Thinking google should take all their devices back give me a refund and I can buy ring or Eufy

Cov19. Everything and now this was the beginning last year February starts people are getting sick left right centre and around the world and every country has had a lot to explain around Australia around the boat’s ferry’s big ship’s all sick people just walk join the community airlines just let every sick person off completely you are in safe hands don’t panic yet people are die ing like India 100 thousands sick and worst is to come blood clots and dizziness short breath tuning nose and can’t sleep tried for not reason and more and more is to come

Frustrating!!. The Google home hub is the worst. It’s stops working randomly and it won’t do the things it used to. You delete and reinstall as the troubleshooting suggests and it makes no difference. I used to get the bedtime routine and that stopped working. We also used to be able to say “hey Google what’s the weather today” now it says I can’t help with that. I can basically set an alarm to wake up and have my photos displayed on the screen and that’s about it everything else has stopped working. I should have got an Alexa. There is nowhere to get help either. I have 2 now, that basically don’t work.

Disappointed. When it works it’s fantastic but when not it’s a real problem. If the volume is higher than 50% the AI will not do what you want. At the moment (¬ the first time) although it’s connected to new devices it won’t work. It controls previous devices without a problem (besides when output volume is over 50%) but it won’t with the latest devices connected. The buttons are there but it can’t be controlled in home & won’t acknowledge the installation when verbally asked to control the device. To delete home & reinstall everything is going to be a huge headache & no guarantee that it will work or acknowledge the devices once reinstalled like the new ones, leaving me in a bad spot.

HORRIBLE APP. This app is the worst app I have on my phone, I wouldn’t even give it one star, but you have to put something in for the rating, but the annoying part is, I have no choice but to use it. I have spent $1000s on my google setup at home, with the lights, wifi, and 3x google home devices And of course this app is the centre of it all. Your app CONSTANTLY FAILS, it’s constantly goes “something went wrong”. Whenever I get a new Phillips Hue light, I have to completely delete every light and reinstall every single one to the google home system, which as everything else does, keeps failing. On Monday, I had purchased 3x Philips Hue Colour Bulbs, to replace the 3x white bulbs I already had, I had to completely delete the philips hue system and it took me 2 HOURS, to set it all back up again. Because it kept failing and saying “something went wrong”. In the process of this, it deleted my WeMo devices and now will not allow me to reconnect them. One time when I purchased a new google home device, that also take several hours for it finally to connect with the app, and in the process, it deleted all of my google devices. This app is horrid. I HATE using it. I actually cannot wait to the Apple HomePod device comes out, at this rate, I will be changing over. Because it seems more simple. Get your act together Google.

Default TV is faulty. I have 2 Chromecast devices connected (as default TV in the Google Home app) individually to 2 different Google Home Mini speakers, and when I ask either speaker to initiate a stream (HomeSafe View) only the Chromecast Ultra device shows the security camera I ask for,no matter which speaker I use with voice commands. I then split the devices by room, then WiFi router (I have 2) and then started a new ‘Home’ in the Google Home app for a speaker and Chromecast. Only if I turn off the Chromecast Ultra will the other Chromecast works as intended.

Doesn’t work. This is the most frustrating, poorly designed app to try and add or remove devices to. It doesn’t let you delete rooms or devices easily and when you finally manage to, it won’t let you add them back. It doesn’t auto pick up any devices you have plugged in. Trying to add them manually and it just keeps going around in circles asking you what you want to add. It was so much better when you could connect everything through your computer but they’ve discontinued that option and the phone app doesn’t do it. When you finally do manage to get your devices connected it keeps disconnecting them from the internet and you have to try to connect them again. They don’t even stay connected for 3 weeks before getting kicked off the network.

A bit of a joke for a company the size of Google. It groups your lights in a room and there is no way to split them. So if you have a 2 lamps and 4 down lights you have to drill down and turn on the lamps individually if that’s all you want on. Trust me, you’ll get tired of it. The routines run an hour early suddenly. No changes from my side and everything checks out. Problem has been around since at least 2018 from my research. It’s 2020 now and no responses from Google to people asking about this. The user experience is amateur. There is no way to jump to a room. You have to scroll down each time. I have a fair few rooms and it’s tedious for sure. Make a grid like security cam viewers have. If you add 10 lights you can’t do a multi select of all 10 and assign to a room. No, it has to be done 1 at a time. I could go on, but this is like one of those apps written by the most inexperienced programmer on the team. It just smacks of inexperience. I wonder if the staff of Google actually use it? Surely, they would find this unacceptable.

Clunky UI and missing key functionality. The UI is unintuitive and dated. But my biggest bug bear is that I can’t remove devices from the wifi network once they have connected. Ie no way to block a device from reconnecting. Background: My kids wrongly gave access to some friends to the main network instead of the guest network. Now I can’t get them off the main network unless I change the wifi password or change each device individually and remove my my wifi. Very annoying considering we’ve paid a motsa for google nest throughout the house. I’d be happy for a paid app if it provided better functionality

Google Home User Feedback. Great app and concept for casting. Enjoying the practicality of the functionality but would have been experiencing a few drop outs with the google chrome dongle on occasion where the app does not pick up the device and I generally restart the dongle and it becomes available again. Also not difficult to use the app but would love to see a slightly more intuitive layout.....possible that it already is, just my logic not keeping up but just my experience.......keep up the good work

No words (almost). This app is fairly old but it’s still good but it can be frustrating most the time.. it’s still a good app just try updating it more frequently. But when you delete the app you have to redo everything l thought it would just save everything? But l was wrong this app was amazing when l first tried it.. it was confusing there was tutorials to know where anything was you just hade to guess it’s hard to get used to so in the future like l said. UPDATE IT SO ITS LESS CONFUSING FOR NEW PEOPLE would be all appreciated by many! Try your best at least. -mai

No option to delete spam request email in Google Home App. I love the Google Home Hub but recently received a spam email and cleaned it from all devices and backups. Unable to remove from the Google Home App. Only option at present is to to Invite to Home Group. There Needs to be an option added to the Select People dialogue box that allows you to delete these requests.

DO NOT DOWNLOAD!!!. This app has ruined google home for me. Google home was working fine for 6 months with no complains. I wanted to connect voice recognition so I could set specific reminders etc, however as soon as I recorded my voice it no longer responds to me. It lights up when I say “ok google” however she doesn’t respond when I give commands or ask questions. I have tried re-recording my voice several times, disconnecting google home from power & unlinking my voice from the app, however nothing has worked & the speaker is now useless to me. I have noticed a few other people have this same issue in the google forums, however there’s no reply or answer from google. DO NOT DOWNLOAD!

Merging Google WiFi app features done very poorly!!. This WAS a good app, and the Google WiFi app WAS a good app for managing your Google Nest router’s network settings - like DHCP Reservations, and Port Forwarding (something many home users who work with networks or software / product development DO OFTEN use and require). Combining the two apps has been a disaster so far! Editing DHCP Reservations is more painful than pulling teeth on a toothless fish, and editing Port Forwarding is similar! To the point that I’m considering entirely ditching the Google Nest stuff and going to something that actually makes these features more usable and accessible. I’m hoping with updates with app will bring back ease of use, because whoever wrote that part must’ve been under the pump and not had any time to pay attention to usability (like even sorting the Port Forwarding rules, or DHCP Reservations in SOME sort of usable order, and not putting the big + button at the bottom over the top of the list so I can never get to the Delete button for the last item in my DHCP Reservations list. PLEASE fix this horrible and almost unusable interface, otherwise I will definitely be ditching Google network products. Sorry for such a negative review, but I’m actually shocked this was let out SO unfinished, and the Google WiFi app was shut down, so we can’t even continue using that!

Difficulty in listening to radio. I have a number of Google homes Nest Mini’s and displays in my house. However recently I discovered that I can no longer listen to Sky News Australia since it was removed from I❤️Radio to the Nova App player. Is there a special command I now need to use? Also why is it that I cannot set a radio alarm on my Google Nest Display? If I ask Google to play a radio alarm on this Google device it just says “I can’t do that yet” surely this could be fixed with a software update as my other Google smart speakers has always been able to do this.

Not up to Googles usual standard. As a long time user and subscriber to Google Nest products and services I find the half arsed consolidation:implementation of Nest and Google Home disappointing. Particularly as the products involved are Google’s own and otherwise perform their function well. I ask Google to properly implement all Nest products e.g. Nest Protect Smoke Alarm, Nest Temperature Sensor, etc in Google Home and also lift Google Home app to a similar standard enjoyed in the Nest App (which still has to be kept as Google Home can’t include some of Google’s own Nest products). My recent purchase of new Google Cameras also now frustrates as they can’t be seen with the other Nest cameras on the Nest App. Please fix.

Frustrating. I have a Google nest mini, home max, multiple chromecast & nest hub max. I use it in conjunction with LIFX tiles, beam, bulbs, led strips (multiple) and Iv synced our swan security cameras with the Home app too. The swan security video has never really cooperated properly and would only cast to a TV or the nest hub max if you posits till it will finally cast to selected device. The LIFX lights work most of the time but cooks out every now and then. The nest mini constantly has internet connection issues to the point I have to reset the speaker (and it’s a nightmare) and it will work for a few days then repeat the issue no matter where in the home it’s positioned. The home max and nest hub max work reasonably well so far but when playing music to a speaker group I used to be able to control the volume and skip via the app but not anymore. It shows nothing playing even tho there is.. and it will play a few songs then randomly pause music till you request music on the speaker group again. Iv reset all devices and reinstalled/synced with the home app again but still not working properly.

Update idea. The app has come a long way!! And I love it I use it everyday with my many devices I have linked to it, including lights routines and my display. I do have a suggestion to add to the routines though.. there should be an option to add a on off switch to the routines we make. as I have different set times I wake upto with a routine I have so I can use the same routine but at different times during the week.. I hope that makes sense and keep up the good work google!

Flaky home automation and very limited automation logic. Home automation frequently doesn’t work. Not entirely Google’s fault as the devices and their integration services can also be flaky. However the app doesn’t do list to help in these situations, like automatic retrying and telling user what is going on so they can try to fix the issue or contact the device’s support. Furthermore, automation functionality is frozen in mid 2010s. Very lame and basic routine logic available, can’t even play different audio chimes/alerts as you can with Alexa’s equivalent feature. The UI for editing automations appears to be a wrb app that is monstrously slow every time you want to make a change.

Loved this app until Broadcast changed. This app was awesome until Google changed the broadcast feature. Being in a large household, I could broadcast my voice on all speakers and people would reply with their voice. Now though, Google uses it own AI voice to replace my own and everyone else’s, so I never know now who is actually replying to the message because all of the AI voices are the same. I wish Google would fix that glitch and when a broadcast is made to all speakers. It broadcasts the users voice and not the AI one.

When it works.... So my wife and I own a google home, I set myself up as the primary yet at every major update it throws me out of the system (won’t recognise me anymore, but all my preferences are there) and it always sets her up as the primary. With this latest update I can’t even get her to do anything anymore, and can’t teach her my voice either. When it works it’s fine, but when it doesn’t it’s incredibly frustrating to fix (when it’s even in the right voice, she seems to decide she’s using an American accent half the time). Terrible program, built by programmers with no idea about user interface. Get a graphic designer to help you, or get an alternative, because this is awful.

Constantly crashing. App keeps freezing and crashes each time when viewing the recorded Google security camera footage. Probably since the last iOS update because I didn’t have these issues until recently. Reinstalling the app and restarting the iPhone made no difference. The same issue happens on my iPad lately. Another couple of feedback points: This App is not user friendly and super touchy. As soon as I try to zoom in during live view and move the position slightly, it automatically jumps to the previous recorded video footage and starts to play that before crashing again. Also, it would be helpful if live viewed footage is recorded automatically. I certainly expected better from Google and prefer the Ring camera app, which is a lot more user friendly and stable.

Calendar is not supported. Downloaded the app from the App Store and couldn’t connect my calendar. So I did a bit of research and then set up and synced google calendar with my Apple calendar. But for the life of me I cannot get this to work on google home. After some hours researching apparently multiple calendars are now supported (since Nov 2017) I downloaded the app 3 days ago and double checked just now that it is the latest in App Store however there is no calendar in my settings even when following the help advice on google and other sites. Very frustrating not to be able to use my calendar on this device

Disappointed. The overall app experience is great but there are small things that yes are only minute problems, but cause significant pain for myself. 1. Since iOS 17 public beta 1 came out I could not click into the gif notifications when an event has been recorded on my Google cameras. This is extremely annoying as I use that feature heavily to decide whether to open the feed inside the app to see what’s going on. All that shows up when you hold on the notification is a black background with a play button and line through it. 2. I have a extremely fast internet connection at home, all camera are within a reasonable distance and I am trying to view on either the home wifi or a 4G/5G connection but it takes an extremely long time to load any of the camera feeds, and then most if not all times it says there is an error. Why in the day and age of 2023 can I not easily stream a camera to my phone? I have friends in very similar internet connection circumstances then me with Arlo and Eufy cameras and they do not have this problem? Why can google cams not handle a simple stream?

Terrible updates. While the calling is great, the accessibility you can get for this app is quite good. The updates are frustrating… like linking a duo account just to call someone off a contact you should already have linked on your mini because it’s in your PHONE and you out the contacts into the settings when you get your mini in the first place like I have done myself.. now you can’t call anyone without the troubles of fiddling with the settings not just on your phone but getting your friends to download everything it needs just to have a 5 minute call every now and then.. this WAS a good all but it’s becoming too far fetched. Making it simpler and more abrupt in the settings don’t need to overdo everything

Google home is great for alarms a little frustrating. I find the app display really unintuitive to navigate. Settings in weird places. Headings not necessarily intuitive for what they include. Also the format is very spread out, spacey and not particularly easy on the eye. Everything works pretty well though I find my google home struggles with making assumptions about certain song requests and is quick to jump to conclusions and pull up the wrong song. For instance I might say “Hey google, play all eyes on me(song only) by Bo Burnham” and it will play “All eyez on me” the Tupac album. Otherwise everything works great and the speaker is phenomenal quality for its price. Would be nice if you could unplug it and use battery power sometimes.

An app written by nerds for nerds. This is the clunkiest and almost most stupid app I have used. Create a shopping list is a good example. We have a speaker thingie which responds to “OK Google”. “Add potatoes to the shopping list. Done.” Great where is my shopping list? Open Google Home; go to “Settings”???!!!!!! Down the bottom of the page is “Notes and Lists”. Select this. New page with Notes and Lists on it. Select Lists; new page with Shopping List and other lists. Open the shopping list. This is 5 steps to get to my shopping list. Stupid, stupid complexity that is unnecessary. At the top level there is enough room for the shopping list. Why is space used for “adding another device” when the most used items are down 5 levels?

Good when it works. We have a wifi extender in our house because my room and other rooms don’t have good wifi. I had set up my google home mini, chromecast and tp-link smart plug and connected them all to the same wifi network (through the extender). The plug works amazing with its own app and just thru the google home app. But using it with the google home zis TERRIBLE. Because of the wifi extender I get excellent wifi coverage but it still manages to stuff things up. I can’t change any of my homes setting because it says “some settings are unavailable right now”. And when I try and change them they say “connect to the same wifi network to edit” even if I am. I would give the settings part of the app a zero but the smart plug saves it. Get it together Google!

Thanks Telstra. Hey google home mini creators if your reading your partnership with Telstra was a GREAT! Idea I connected to Telstra before I went on a holiday and I found my google home there the app is still downloading but I almost certain that the app will run smoothly. The thing itself is really good as it tells you the instructions as soon as you turn it on. After all I think the google home mini was a huge success so thank you google and keep up the good work! 😀

Their should be a “standard” to technology.. Been a tech person for decades. Worked in it, did it and sold it. As a business partner to tech it’s always nice to see what is coming down the pipe to consumer land. The Lenovo Smart Display 0148 has got to be recalled. It was gifted to our home during lockdown as a way for our families to stay connected via video chat with a difference. It was a novelty at best. This device and OS is of the lowest standard to defective tolerance I have seen in tech. It’s outside of warranty which is a farce, don’t get me started. This device works for about 24 hours in any given week. It blanks out (shuts down) when it wants to. Takes a day to load / start up when I. have to hard reset it. Now it’s asking to be set up via the Application software on my phone, which is hit and miss 6 out of 10 times on failing to recognise the wifi, the device - your choice. Will be shopping this weekend for another smart home display device and will steer clear of anything Google/Lenovo.

Linking services hasn’t worked for ages. Google Home can’t seem to resolve an issue with 3rd party devices and software. The wifi lights I have are all Mirabella Genio lights. When I first got them I downloaded the Mirabella app, setup account info, connected the devices etc then went to Google Home to link them. It worked and all was good. Then my google nest mini lost wifi connection and wouldn’t reconnect without dropping out shortly after. I reset the nest mini, deleted and reinstalled Google Home, tried to reinstall everything again but could only connect the Chrome sticks I have. It wouldn’t connect back to the lights or continue its “linked services” connection. When trying to delink again via Google home app it confirms that it has but can’t/won’t load the next section showing the devices details. For the last several months I’ve been using Mirabella Genios app to run the devices which is not how I ever intended to run them. The entire point was to use voice commands and live a life of convenience. instead I’ve just been frustratedAnd disappointed by the Google home app

Amusing gadget, that's all. We were given this hamburger-sized HAL as a gift from a tech-savvy, tattooed twenty-something, who was anxious for our souls. After a week of shouting 'Hey Google!' at it about once every two hours, when we could think of something to ask, we got a notice from our ISP to say our data use had gone through the roof. The little rascal seems to gobble bits just by sitting there ear-wigging. We pulled the plug, and only reinsert it when our well-meaning, inked friend visits. She tells us her homebound mother depends on the apparatus to tell her the day's weather, but since her mother never goes anywhere, including her own balcony, we don't quite see the need. The Google device is useless for serious research, which is my profession. I need to see, study, examine, review, bookmark, download, save; not merely hear. We don't stream music, or watch movies, or TV, and we sure as eggs ain't gamers. Even our cyber-aware sons and their phone-tethered wives mostly leave their Big Brother Google oracle sulking in a corner unconsulted. So at present, the little grey clamshell in its basket-weave jacket is unused, and as far as we are concerned, virtually useless.

What have you done?. This app is broken, The app used to work great, no trouble setting it up but it has had updates and after I moved house when I plugged my google nest hub in at the new place with new wifi and went through setup it wont work, my phone see my new wifi and connects fine, all my other devices also, but google home no , it either doesnt see the wifi at all or it does see it but then simply will not connect to the wifi, i factory reset it , still wont work, I deleted google home and reinstalled it, nope still wont connect to it, this app is broken and has rendered my google nest hub useless.

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No support for Apple Music in Canada. Don’t bother buying a google home mini: despite what they said in December 2020, Canada still doesn’t have Apple Music support, making this device useless since you already have a phone.

SPOTIFY. Tout vas bien généralement mais là mon SPOTIFY ne fonctionne plus sur mes Google home nest et mini

Your a puzzy Goggle. How many Canadians do you employ? Taking your directions from the orange blob! Changing the name of Gulf of Mexico! Removing diversity events on your calendar. My wish is for you to loose all your Canadian employees to a Canadian company. Yours truly A proud Canadian!

Linked devices showing offline. What’s going on with this app, linked devices are showing offline even though they are connected to internet and working fine, have reached to support multiple times they are saying leave a feedback on App Store and engineering team might fix in the next release, this is unacceptable from a company like Google, please fix the Home App ASAP

Freezes very buggy. You would think after all those years google home would work flawlessly, no think again, google home is now worse than ever, can’t accomplish simple tasks like create an automation, turn on off lights or just open the app for a few minutes, no the apps freeze and boots me out, switching to something else.

Every time I use this app, everything is in a different spot. I struggle to find what I’m looking for. It’s not organized in a very intuitive way.

Doesn’t work with ios13. Update your app, you cannot set-up anything since iOS 13.

What a pain. Trying to navigate the best at and how it communicates with the Home app is a pain. And why did it ask me to sign in with a random non google email ? Ugh. PITA !!!

Fix This. Viewing any recorded event crashes the app on my iPhone and sends me to my Lock Screen. I see that I’m one of many with this problem. Fix this!

Disconnects from wifi And I can’t reconnect it. I got my best mini about a month ago and it was great but it would disconnect from wifi and I had no clue how to reconnect it. I got it the it to connect couple times but it didn’t work soon after. I’ve tried everything to get the stupid thing to work again but I can only connect to the device by using its “wifi” and then it won’t recognize any other wifi signals to connect to. This is so frustrating because is was really helpful and now it’s useless.

Google Home. Love it. The assistant is still learning as she often will tell you but she’ll get there. Good job google

Terrible experience. I just bought the new Nest Wifi pro and what a nightmare this app has become. I have eleven devices, all nest or google in my home and getting these setup again after was awful and pretty much has soured me on Google home automation products. I had the old google wifi and to get the new one to work that I just bought I had to fully factory reset the network, which is absurd in itself, but then had to uninstall and reinstall the google home app, which lost the setting to every device, forcing me to have to re-setup all of them. And the best part about that was this glitchy app failed 2 or three times per device before just magically working. How this app is the best google, a billion dollar company, can do is beyond me. I can say I won’t tell a single person to go with google stuff again. They are too big to care obviously…

Chromecast is awesome. Don't have cable so this is my main form of streaming/watching content. Works great. The app is much better now than it was a year ago. Being able to control volume and what your watching from multiple phones is super convenient. Sometimes it's a bit annoying to try and control playback through an app like Netflix directly but aside from that it's great.

No more split screen on iPad. No more split screen on iPad, what went wrong ????

No Access to Lists. I don’t know why this remains such an issue. ADD A BUTTON THAT GOES TO THE SHOPPING LIST. NAVIGATING THROUGH 14 MENUS TO GET TO IT IS NOT OK. I don’t even know how to get to the f’in list after the latest update. No idea. I should NOT have to search online for how to find my shopping list. IT DOESN'T WORK TO SYNC TO KEEP. I DON’T KNOW HOW SUCH A BASIC AND FUNDAMENTAL FEATURE HAS TO BE SO CONVOLUTED TO ACCESS. Does anyone on the Google product team actually even use Google Home? Do they understand how ridiculous it is that there is no easy way to access the shopping list?

Google home is great. Really enjoy this app and I’m looking forward to any future features that may be added. I’ve already found many ways do use this with my Google home speaker.

Inconsistent. Constantly having issues connecting to it. Not simple or user friendly. Continually having to u plug and plug back in just to make it work. Wouldn’t recommend

Lag in system. It seams I always have issues with slow response time when I ask Google home to turn on lights or anything else. I have reset the system numerous times but it goes back to slow all most right away. Not sure what to do next.

Almost dead. Google doesn’t care anymore, the whole thing is broken. Doesn’t answer questions correctly, doesn’t understand every second request and gives totally unrelated information to very simple questions. “Sorry, I don’t understand” plays on repeat. Total utter GARBAGE.

Never fing loads. You force us to use this stupid app for our nest cameras, but the damn thing never loads in a timely manner (or at all like today). What the hell is the point in a subscription to see recorded footage, when the app refuses to actually load it to view it🤬 Update: still happening. At this point there is one camera I can't even watch live feed on at all. It's still recording though and I can go back and look at earlier footage but nothing within the last 5 minutes is what matters the most, most of the time. Also for the love of our sanity please bring back the skip backwards and forwards 15 seconds buttons.

The new update made it so I can’t even connect to my chromecast.. The new app doesn’t even find my chromecast anymore. What’s the point of redesigning an app if it then starts not working for your main product

Garbage. Google garbage google Home is garbage google everything is garbage. Lost all Wi-Fi reset it I can’t reconnect anything.

Poorly organized. It’s difficult to navigate, setup and use. There are so many things to look at, but editing or changing anything is not intuitive or simple. very frustrating. I wish there was another option.

Crashing App. It is constantly Crashing while using it. Not Customer Friendly. Best app is better in terms of usage. Quality of video in both are good no issues with quality.

Broken. One Star - Catastrophic Update This latest update has completely broken the Google Home app on iOS. What was once a (mostly) functional way to control my smart home is now a frustrating mess. The app is incredibly slow, frequently crashes, and struggles to load my camera feeds. I can't reliably control my lights, and even switching between homes is a chore. This update has rendered the app virtually unusable. It was working (albeit with some minor issues) before this update, and now it's a complete disaster. Google needs to fix this immediately!

No hands on. I bought google home and before the day was finished my daughter went out and got one for her own. The next day my neighbour / friends check mine out and they also went out and bought one. Since then I have purchased one more just for the bedroom. I use it for music, news and alarms. I also control my thermostat with it, I'm now looking at switches to control a few lights and the kettle for the morning tea or coffee. I must say also it sounds very good for the size. It's great to just ask it something without lifting a finger.

Really Google. Renaming places and erasing history??? Bending the knee to Spraytan Don??? I am looking for alternatives to your products.

Sucks Ballz. Options that Google say are there are not.

Everything was fine but now it’s broken?. All my devices are showing as offline when they’re not. This started happening after updating. What a mess.

Junk. It’s a pain to set up. Requests all kind of permission to do nothing at the end. Junk.

Nest quit working a couple days ago. Every time I ask google to do something it keeps saying there was a glitch. Restarting, unplugging doesn’t help. The app won’t load any of my settings. It’s a miracle when it decides to listen once in a while. Not to mention -when it does work- asking google for 10% volume and it immediately blasting 100% at 2am. Every. Single. Time. help

Terrible for security camera’s. Unfortunately forced to use this app. Nest app is much more reliable. The new Google camera’s will not work with the nest app. So had to switch everything to Google home. Constant issues with the cameras being offline. Always need to restart the app to connect to the cameras. Junk.

Nothing ever works. Really frustrated with google home products. They constantly have to be reset and the home hub video calls never work bc you you have to use a proprietorial app that no one has. Really disappointing.

Keeps crashing. App keeps crashing less than a second after opening

Speaker keeps telling me to log in. My speaker keeps telling me to log in. I’ve logged out, deleted the app, re installed the app, logged out and logged in then all above repeated several times. Stupid voice keeps telling me to log into the app. Just out of the blue one day and now I can’t access anything to do with the speaker. Conveniently there is no help options either during covid. Only get the run around from automated help engines... Angry customer

Didn’t like it. I downloaded this app to use chromecast. It worked for sometime but it’s not working anymore. So didn’t like it.

Stop asking me to give google everything. keeps asking me to turn on wifi to setup my chromecast although the wifi is on

Super Buggy. App has become super buggy. Telling me devices are offline constantly, but show online on subsequent attempts

Fantastic. When I was a kid, I had a dream to have a voice assistant like they had in Start Trek. Finally I can have my wiki in my house without having to type on any keyboard. Awesome device and gadget for any age . The link with Spotify works very well . Enjoy and have fun !!!

Can’t connect to chromecast. All of a sudden, my chromecast stopped connecting when I updated to the latest. Do not recommend

Google home. Have multiple speakers throughout the house, thermostat, lights, plugs etc. Programmed to play music on “everything”. Very frustrating to hear google unable to connect one minute but able to connect the next. Unreliable!!! NOTHING wrong with the programming. Ask it to turn two lights on…..only turns on one. Next time it turns two on. Commands are given exactly as programmed. Already spent so much money on creating a google home! Will NOT be expanding with more items like door locks, door bell, video etc. NOT WORTH THE CONSTANT FRUSTRATION!!!!

Frustrated!!!. Chromecast was working completely fine until I did the last update. Now my phone is connected to wifi but the Chromecast won’t recognize ANY wifi within range...tried deleting the app, signing in and out...NOTHING WORKS

Meh. Google seems to be getting worse and worse . It can no longer take a two sentence command like play music for 20 minutes. You have to do it in two commands but can only put the timer after the music starts which also takes like 30 seconds to starts.

Doesn’t stay connected for more than a day. I have to factory reset my devices each time I want to use them. I go to my living room and can’t stream anything, have to spend 15 minutes resetting it because it doesn’t successfully pair the first try. Same thing for the bedroom. I don’t understand why this is such a consistent issue but I’m about to just be done with them and find another casting device.

Restricted to phone use only. Given its 2025, I find it difficult to believe I cannot control all my devices from my laptop, I see Alexa does, will explain why I see google devices in the thrift stores, I have never seen an Alexa product, I made a mistake choosing google

Widget stopped working after updating. Updated this app and the widget is no longer available.

Youtube on google home. Why do i need to have youtube premium if i want google home to play songs from youtube?

Can’t activate on iOS13. Google home devices won’t activate with iOS 13.

Drops Bluetooth connection. I just purchased my google home. It drops connection with my iPhone X frequently. I did some research on internet and I found that it’s a common problem with iPhone for google home. It’s so frustrating. I can’t play songs with my iPhone. And they didn’t add iTunes. If it has iTunes I could play my playlists with that. I hope they will add itunes or do something else for iPhone users.

Google nest hub. why does my Google nest hub keeps on losing connection with my outdoor camera front yard camera which is also Google And I also have three Nest wifi pro wi-fi-6e it seems to work a bit better with these three new Google boosters but sometimes I still have to unplug it and plug it in to reboot my nest hub I also have Google front doorbell

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MAKE ALL “GOOGLE HOME | NEST” SERVICES AVAILABLE ON MAC. I absolutely love and swear by the google home app and all it’s neat devices. I HIGHLY recommend google and nest products to all my family and friends, esp over all other competing brands. All of the google nest brand products are insanely effective and provide superior performance. I live by this brand. I will die by this brand. …But please, please, PLEASE make the all of the “Google Home App” settings, services and content accessible via Apple MAC computers/laptops?!?! —-Whether it be made in the form of only either just a Google Home Website/Sign-In Web Portal of some kind? ..or even just as a Downloadable Web Browser Extension for Google Home (such as a “Google Home: Chrome Extension | Safari Extension”), ....or at THE VERY LEAST, even just by having the already existing “Google Home App” itself officially updated to become fully compatible/available for Apple App Store Download on Apple MAC computers/laptops in its traditional form as the “Google Home App”(now optimized for MAC) ?? …This would make utilizing and operating all “Google Home | Nest” products/services far more easily accessible and universally immersive. I strongly urge Google to please consider.

Google Home is Consistently Inconsistent. I was not a fan of Google taking over the Nest devices, but what you gonna do? It made progress but then the first of the year, GOOGLE Home App has really been dropping the ball. First the huge disconnect with no longer supporting Philips Hue light scenes, making voice control only halfway functional, and not bothering to tell consumers. Now for some reason this week half of my devices are off-line when they are actually not. Asking Google to turn off a room of Hue lights only turns half of them off now. The worst is the voice commands to stream my Google Nest “driveway camera” now just shows me someplace one a map named “stream driveway” in Wyoming. It’s a ridiculous joke someone is pulling here! The voice commands keep changing and it’s different on each one of my hubs throughout my house. not being able to see my cameras when I command them is aggravating. It seems like there’s been a huge leap backwards in usefulness.

Worst Functionality and UX. This is the most popular designs user experience and software architecture I have ever seen. The most basic functions are buried and things that should be simple or convoluted. Things that are easy on the Alexa app like grouping lights and then sharing lights between groups are nearly impossible on Google without creating stacks of ‘routines’. They haven’t figured out the concept of lighting groups and make managing the devices between homes or rooms needlessly burdensome. To create a routine turning on six lights in my living room requires no less than 76 button taps (yes I did the math). Then, the routine is not actually a group but just a shortcut so you actually have to make another word queue and do all of that again to make them turn off with a word as well. We are over 150 clicks on your smart phone navigating three screens, times six lights, times two commands (on off) for a total of 36 page navigations required. All of this to make a set of lights ready for simple on and off control.

Worst device. I purchased chromecast with Google tv for my daughter. Between it never being able to “connect to network” during setup, despite any other device using wifi having zero issue, to not being able to update when trying to reset, not being compatible with apps such as Disney without doing an entire reset/update (see previous to problems with resetting/update) to not being able to sign into google account once finally connected to network. It’s a never ending loop of problems for a subpar product. If you want a replacement, you have to authorize a hold on your credit card until they receive the old device, verify it’s defective and send you a new one. So, weeks without a device (and therefore tv) while paying double for the product until you decide to replace it?? I can get a roku for half the price and it does all the same things, with zero issue. I would never purchase this again. Zero fixes for problems, hours wasted trying to setup or get customer support. The absolute worst.

Trash for Nest cameras. Google said hey let’s purchase Nest! The nest app was the greatest but allowed for custom clip creation, not just events saving. They have created a process by which new cameras will NOT add to the nest app and only Google home. They charged $120 for a top tier recording subscription and now a whopping $150. If you rely on the ability to create custom clips, save you money and find another camera company. I have sifted through reviews and found that others have been waiting years, yes years, for Google to fix this and nothing is being done about it. The web application is still in a “public” process, lemans terms is a beta that won’t even let you go back and review the 24/7 continuous recording (web only) at all! The app is the only place and it is ALWAYS glitchy. The only way to create a custom clip is screen record (not good quality). I am to the point of filing a BBB complaint for a company that won’t allow custom recording and charges people a lot of money.

LESS THAN ONE STAR. Google is killing off their HIGH Quality Nest camera Software and Hardware support in April 2024 ISSUES: You’ll need to Constantly force quit the app - in order to get all the cameras to Connect - When I first open the app - the app struggles to connect to the cameras (forcing me to quit the app over and over again). The microphone “Live Audio” is unstable - When I click on a camera to make it full screen the audio will start - loud enough to hear what's being said - then it quickly dips to a level where you can't even hear if it's on. The USELESS microphone/Audio - people on the other end sound like their talking under water..!?? Camera video feeds constantly freeze. The Google hardware is extremely low quality. The optics b/w balance - going from night to day the Night Vision (black/white) will stay engaged making my daytime video stay black and white. once again making me force quit the app multiple times. The Camera setup - could be more seamless - I’ve had to reset multiple cameras - multiple times - back to factory - using the inconvenient pinhole on top of the camera in order to get some of the cameras back online - you’ll need to go through the whole set up process again as if the camera was brand new The infrequent updates - google is too slow to address these many issues which makes for a terrible customer experience so my overall grade is LESS THAN ONE STAR

LOG IN with your Google home app😡🤬🥵. Well coincidence or maybe not-since you’ve been tweaking the bug fixes. I now have bugs. I didn’t have any problem until a week ago with my Google dot. One upstairs & one downstairs. The one downstairs keeps telling me that I need to LOG IN with my Google Home app. The upstairs one still works fine, so it’s not the Wi-Fi. YES- I have unplugged the downstairs one for a day, replug it back in still the same. I unloaded the downstairs dot from the Google app, deleted app from phone, then reloaded the Google Home app and resynced the dot, and it’s still saying LOG IN with your google home app. It’s driving me crazy. I just went online to see if I could do anything else to resolve the problem and notice there’s thousands of people with reviews saying the same thing that this has happened in the last week to three days. Let’s get it together google! So much is stressing us out in this world, don’t make our safe home space just as stressful. Please correct this matter.

Nest integration is horrible. So the integration with Nest is horrible. The feature to set up sound detection for Nest Aware worked ok, but now that option is missing under settings. I wasted 2.5 hours with chat support, passed between 6 people . They had me try all sorts of things that could not have anything to do with the app not having the option. I asked to be escalated to a supervisor and always got the run around that I just needed to try a few things more first. I asked for the case to be escalated at least 10 times. When “Wendy” asked me to go borrow a phone from someone and test on it, I lost it . When she asked me to send a screenshot of my account info, which has personal identifying information, I finally ended the chat. If you are not in the Google echo system and expect their Nest products to work with their Google Home products, run away quick. If you expect any sort of functional support for their products, run away quick. I would strongly suggest avoiding Google for your smart home solution. They are definitely a monopoly who could care less about their customers.

Okay, but not as good as the Nest app. On its own, the app is alright. It has most of the functionality that you could ask for, and supports a wide range of devices. That said, my gripes with it are: - while it’s great that it supports so many devices, it’s not always clear what pressing the buttons for those devices will do. For some it will turn it on/off whereas for others it may open a new screen with setting available. - searching for events on camera is limited as compared to the nest app. While it attempted to highlight activity so that you can jump to the point in time. It doesn’t seem to catch every bit of activity. I have found myself thankful that one of my cameras still works in the nest app because I’m able to scroll through the video easily to locate something that took place which the home app failed to highlight.

Very rarely plays captured videos. I honestly cannot tell you the last time I was able to play a captured video. If it says it captured an animal in my backyard and I click on the video it does not load. I recently had someone at my side door and it will not play the video. it never plays the videos it captures. That is a significant problem. Also, when this changed from Nest to Google or drop cam to Nest to Google, I lost all of my previously saved videos. This large-company app works worse than dropcam or nest ever did. I am severely unhappy with the performance and no longer recommend these cameras to people nor this service. this is an extreme shame since I have had these cameras for over a decade when they were originally dropped cam and then years later converted to nest. This transition to Google may be laughably incredulous if it wasn’t such a phenomenal fail which I financially pay more for since the transition to google not including the emotional loss of our previously saved videos for the last decade or more.

Overheats, Drains Battery, Prevents Mute. I’ve had a significantly poor experience with Google Home. It’s surprising—and not in a good way—that a company of this stature has released an app that falls short on basic functionality, especially for an iOS application. First, the video streaming capability is fundamentally flawed. Not only does it cause the phone to overheat, but it also leads to excessive battery drain. This issue points to a lack of mastery over essential iOS development principles. Moreover, the app's behavior when running in the background is unacceptable. Even with the phone screen OFF, it continues to operate, further straining the phone's battery and causing unnecessary heat. Additionally, the inability to mute the app is a glaring oversight. Users are forced to endure unwanted noise, as the app overrides the phone's volume settings. Overall, the app feels poorly engineered and not up to the standard one would expect. It’s disappointing that user experience seems to have been compromised, likely in the rush to market. I hope this feedback is taken seriously and that significant improvements will be made.

Sick and tired. I just received an answer to my review of Google Home and the incompetency persist on the issue of Google (and no other Application) fails to permit two gang switches to work individually. Once again the usual restart the modem, reset it, update the app, send us this or that info, blah, blah, blah. There are a lot of customers having this same problem since around Nov - Dec 2022 and all you do is giving instructions to perform user level actions that we all have done many times along with providing you all kind of info to you and you never come thru with a solution that is your responsibility. When I served in the US Army this type of conduct and neglect was labeled “dereliction of duty” and that was enough to “fire some people”…. Google your staff responsible for fixing this are making you look like “a mall cell phone repair booth”.

Optional functional errors. Most of my home is a smart home. But what drives me absolutely insane is when a light disconnects from the system or has an error, I cannot go into the app and just remove that bulb. I need to completely dismantle and setup the entire home again or I need to listen to “I’m sorry, but Bedroom Globe 1 isn’t available right now.” Until I setup the entire home again. Why can’t I have the option to toggle off bulb errors like “Don’t give this error again.” Or “Remind me this is a problem in a week.” Or “Mute this error for an hour or day or month.” Or just give me the option to selectively delete a failed bulb in-app. Additionally the new app interface is hot garbage. Beyond that when power is lost due to severe weather as it recently was in my area, the whole home needs to be setup from scratch again as well. About the only good, convenient thing about the app is the fact that integration is quick and easy with multiple brands of smart devices.

App should be better. I use the Home App specifically for nest wifi management. Why aren’t more options available to sort and view devices on the network? I don’t care about any device’s usage stats, but there are times when I’d like to view all connected devices and sort them (ascending/descending) by ip address. There’s no way to do that. Also, why is it I cannot remove/delete a device? No longer used devices that previously connected to the network just show up as offline. If devices are no longer used, the the user should have the option to remove those devices from the network list. Update from dev response: Not every single wifi connected device on my network is part of my Google Home. Example & exact case scenario: Old Galaxy S4 connects to my network. The device breaks. It cannot connect to my network anymore. I should have the option/ability to remove that device from the network ip address list. I don’t want to see the device as “offline,” I want to remove it. How to do that specifically?

Very Disappointed with this Google mini I just got for my early birthday present last month.. My boyfriend set up Google Mini but not all the way I downloaded the Google home mini app and then I found out I had to download the Google assistant app and then I had to download the Google Drive app. so I had to have 3 apps on my phone to work the Google mini completely and then it was working fine until I want to make personal phone calls and I said hey Google call this person and it said cannot find contact in phone and I called Google and I was on the phone with them for 3 hours. I reset the Google me unplugged it and still didn’t work. so I am returning them. I think Echo Dot is a lot better then Google home mini. At least my boyfriend gets his money back. Don’t buy Google mini unless you want three apps on your phone. Also it came with no instructions on how to set it up. you had to download google home app plus goal assistant plus Google Drive very disappointed it had 2 of them and they were on sale at the time.

Spotty Connectivity. We have a Nest thermostat (cheaper one) and google nest wifi mesh network. Both of these google products work through this app and we have recently been having connectivity issues with both products. Our google wifi point will say it is offline and it is in fact not. But with multiple ways of checking the connection details in the app, one will say it’s offline and another will say it is connected, same with nest thermostat. We have also had issues with the thermostat battery backup giving false voltage readings. We have 24v power supplied to the thermostat and the batteries will randomly say they have “very low voltage” and need to be changed. This has happened 3 times in the year we have had it. I’ll remove the batteries check their voltage and the lowest reading was 1.53v on each battery, which is essentially a new batteries regular voltage. The thermostat takes 2 AAA (1.5v) batteries.

Too crowded, too many different shapes in one hole. I'm forced to use this app for Google Wifi. It is terrible. It offers not even the bare minimum control and functionality for a home network, and this Home app offers EVEN LESS functionality than the earlier, dedicated Google Wifi app. The app also crams my Google Nest Mini in there, as well as a slew of smart switches and lights, all of which are accessed in a different context than I'm trying to check on a device's WiFi usage. Too many different shapes - different interfaces, reasons to use the app - crammed into one place. As it is here, I just installed the app, and it claims my network is offline. Um, well... Hate to tell ya, but if you're reading this, clearly it is not. Anot example of tech apps presenting failures that they are sure is your (user's) fault, with no decency to let the user say "uh no, you want to check again or give me some details why you think that?". Nah, it's just convinced my network is offline.

Google Home and its Hub is very beneficial!. Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏

Disappointing.. In view of recent updates and the incorporation of new content, it is regrettable to observe a discernible deterioration in the app's performance. I have personally encountered a recurring pattern of disconnections, with subsequent reconnection attempts proving persistently futile. This unfortunate trend appears to have arisen subsequent to the implementation of recent updates. Moreover, the app's overall accessibility and functionality have been compromised, adding to the decline in my user experience. When attempting to launch the app, a significant and inconvenient delay is encountered before I can effect any modifications to my devices. This delay, unfortunately, is not always rewarded with a successful connection, as there are instances where the app fails to establish a connection even after enduring the protracted wait. Consequently, these persistent connectivity issues have culminated in my inability to seamlessly access video content triggered by alerts. It is imperative that these concerns be promptly addressed to restore the app's efficacy and enhance user satisfaction.

Google forced Google Wi-Fi device controls into this app. …and they don’t work. Cannot reveal a password to share with a guest, other internet features are missing or not working. With other devices, half the time Google does not “see” devices’ current status. Similar issues have occurred since they basically forced Nest users into Google Home and basically killed the Nest Secure device. I have many of the same devices set up in Apple Home and never have these problems. I appreciate that Google wants to be all things to all people but you can’t break critical features on things like locks, wi-fi, security systems and cameras… real-life safety issues are at stake. Update: Google Home app still doesn’t show video from my cameras most of the time. Constant spinning circles and interrupted feeds, or just don’t load at all. And it’s not he wifi, supposedly: we have Google wifi (with many additional points) and according to the app it has great speed. This is a massive downgrade from our old Nest app and if I could return the cameras I would.

Google home app and Nest devices. Worst thing that ever happened to people who loved their Nest devices was Google buying Nest. I never had a problem with Nest devices before Google bought them. They try to make it look easy but everything is a pain in the a**. Nothing works like it should. When you look for help the customer service people have no idea about anything but what they read on their computer screen and you darn lucky to understand a word they say. A major problem is when you look for an online solution is what you see in the video is not what you see on your own app (and my apps ARE updated). Just trying to change your WiFi settings is a major hassle, you’d think it would be easy, just look in settings, and that’s what CS tells you but when you go to settings there is nothing about WiFi. It was there when I installed it, but no longer. ‘ BIGGEST PROBLEM WITH GOOGLE IS THAT NO ONE WHO WORKS THERE CARES IF THEY ACTUALLY HELP ANYONE, YOU’RE JUST A NUMBER, YOU’RE JUST AN EQUATION THAT THEIR BEAN COUNTERS FIGURED YOU IN, AND THAT HOW THEY TREAT YOU’.

Nest doorbell. When it works its great. I have owned the nest doorbell (battery) since day one. It is wired to home my va is 16. I noticed when someone would ring doorbell, I open the app and the doorbell would says its running off of battery power. Don’t know if it was a glitch or something else but I have never had to charge it via usb. Most of the time it will spot someone before they ring the bell since the latest update. Its been late and late in notifications about the doorbell sometimes a minute after the bell has rung. Today someone accidentally ran into my garage. The camera did not pick up anything of this event as far as sound. Which is strange. Thankfully the person came to me and I have that on video from the nest device incase I need it. I find it strange that a device this late past development is still having bugs to iron out. The app itself is a convoluted mess. Please stream line.

Absolute Garbage. Google is now forcing new cameras to connect through the Google Home app rather than through the Nest app. In doing so, they have taken away many features, such as the ability to skip back and forth through video history 15 seconds at a time, the option to record a time lapse on the web interface, and the ability to save a video clip directly from the iPhone app. You can still save video clips from the web interface, but they can’t exceed five minutes. Also, the camera records continuous video, but the app rarely allows you to scroll through it. It simply freezes on a stationary view or shows a black screen. You can usually view specific events identified by the camera, but scrolling back through time to a random point is a no-go. It bothers me that they forced me to retire my old Dropcams and replace them with newer cameras that only “work” with a barely functional app. At least two out of the three replacement cameras were free, even though Google support originally said they were going to replace all three Dropcams for free. I’m at the point where I am starting to research other camera systems and eventually get out of the Google/Nest ecosystem, and I suggest that anyone else reading this do the same. They are clearly not working to correct these issues that people have been complaining about for years, and they’re OK with presenting a mediocre product.

Was good but now music connections are severely lacking. Google home was great. I loved it. Recently music related options have fallen flat, happening over the last many months. I was hoping an update to the app that would fix this but no. I have many music apps linked to the Google Home, which always worked wonderfully. When you ask the app, what song is this? It usually says name of band or songwriter and also song. It no longer does and only says name of this song. Also, you could link other apps and say, can you play X channel on X musical app. It would and now no longer allows that to happen. It says there is an issue. Instead, you have to manually do it and then it works. The voice over is just severely deteriorated over the last several months. I’m not sure if there’s something that can be done to fix it.

I love Google home. Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always

Good until they decide you need a new app. Why in the world does Google find it necessary to constantly force obsolescence onto apps that were working just fine? My Nest system and my Google WiFi have worked fine for years. Suddenly I get warnings that I won’t be able to use Google WiFi anymore unless I migrate to a new app. No explanation is given as to why they’re going to torpedo their own app. They just decide they’re going to change the paradigm one day (I guess they got bored with how well everything’s been working thus far) and then all of their users have to adjust to an arbitrary new way of doing things that offers little to no practical benefit. So many companies seem to operate like this. Every couple of years they just shuffle all their products around and call it something new. I guess it helps them sell new units? That’s a good reason to inconvenience all of your existing users—the possibility of maybe getting a few more users. Then you can inconvenience them in a couple years too.

Watching saved video still painful. Watching video from Google’s own Nest brand cameras is still painful and unreliable - especially compared to the previous rock-solid Nest app (before this app became the mandatory app trying to be all things to all people). Watching saved video - which by definition has already left the camera and is saved in the Google Cloud in their storage - regularly results in a long spinning “waiting” animation followed by “Cannot reach this camera” which is so incredibly wrong of a message it’s insulting. I’m giving the rating of three stars because watching LIVE video has been fine since app updates within the past six months to a year. The only Google products I own are about 15 Nest cameras of all types and no other home devices. Live video playback alone would get a rating of 4 stars but saved video playback alone would get a 2 rating. YUCK.

We’re loving it!. My husband and I have had our Chrome cast for a hot minute, and we absolutely love the fact since we don’t have a “smart” tv that now it feels as if we do have a “smart “tv with this awesome little device that is hooked up to our tv now.... Its extremely easy to use, especially if you do have kids, which we do, have a son who just moved out, but when he comes and visits us we can have FAMILY movie night and everyone can pick something on whatever app you have and play it from on of our Cell Phone’s!! I’m just so happy that we invested in the Chromecast, because eventually we may just get rid of Direct, all together!! The Chromecast, is kinda like our 2nd kid that we never had, but now it’s apart of our family forever and brings us joy and happiness in everyone’s life, thus far!! Thanks!!!

Home app list router offline since May 2022. WiFi router in the home app tiles of listed devices is offline but it’s connected. There is a bug or flaw here for developers to fix. The two access points are connected without issue except with smart smart automated request. Since May or earlier in 2022, this have disrupted linked smart devices for Alexa/Google/ SmartThings/ Philips hue automations including dropping devices (laptops, cellphone as well as with Wifi calling etc,) refrigerator hub is offline on app but it's connected to WiFi and SmartThings; ADT devices is offline but connected, robot machines are offline at times but connected, thermostat panels are offline with warning lights at times but reconnect hours later too often. Everything seems to be online only while the app is loading for a few seconds but the above mentioned remains.

Great for Google products but camera viewing is buggy. So if you have Google Home products this is essentially the only app you can download to interact with those products. The app overall is pretty good and I feel like Google have done a good job over time simplifying the layout and making this apps usability better. But there is still some issues. The most buggy and unreliable part of this app is the when I try to view the cameras I have. Sometimes I will tap the cameras icon and the app will just force quit completely. When I am able to view my cameras if I sit there for more than five minutes the camera feed will just freeze and I half to reload it. Other than these problems I also find that when I am trying to do other things within the app it can be finicky when I am scrolling.

Terrible lagging interface that only works 50% of the time. Google Nest, the tech gift that keeps on giving… headaches. The Nest app was like that trusty old butler, Jeeves, always there, always reliable. But now? They’ve decided Jeeves needs a co-butler, the Google Home app – basically a digital sloth that can’t find its way out of a paper bag. I’m forced to add my shiny new doorbell to this tortoise of an app. It’s like trying to stream a live concert on a dial-up connection. “Laggy” is a kind term; this app moves with all the haste of a glacier. And get this – my security setup is now a tale of two cities. Half my cameras are living it up in the Nest app, while the others are held hostage by the Google Home app, which has the reliability of a chocolate teapot. It’s a real party, except it’s BYOB – Bring Your Own Bandwidth. If inconsistent user experience was an art, Google Home would be the Mona Lisa. So here’s my two cents: if you’re jumping into the Google smart home bandwagon, be prepared for a split household – where the left hand doesn’t know what the right app is doing.

It used to work…. Until bought by gOOgle. Now the thermostat schedule does whatever routine it desires. Or it is controlled by ERCOT as many people think. We have night heat set to 68, yet wake to 65 every morning. During the summer, evenings are set to 70, yet at 4:00am it’s 78. For me, it’s hard to sleep that warm. After the thermostat, we got the doorbell. It used to work. Now, not so much. No more notifications that someone is at the door, or they rang the bell. We still get a standard ring, from the chimes. I am in the room next to the door, hear someone walk up, the software takes 2 minutes to connect to the camera. At that point, the person has rang the bell a second time, and left. I used to work as system Quality Tech, I would never allowed this firmware to ship. My wife wants to add a couple cameras to our home system. But given the poor performance of the Nest doorbell, I am thinking we need to cut our losses and switch the entire system. Maybe separate smart thermostat and camera/doorbell systems.

App problems managing Nest Mesh Wifi. We used to have Google onHub for wifi and that app worked great so we upgraded to a mesh network but Google Home App is fraught with problems. Summary It has many great features but they don’t work effectively. We have the Google Home app managing our Google Nest mesh Wi-Fi network. We have had several problems with the app effectively managing the Wi-Fi. Setup Interface This is the one area that was well crafted. The user experience and ease of setup was great. All our mesh network was connected within less than 15 min. Managing WIFI We created a family group which you can pause for our children and set schedules. It won’t unpause their group even though it says it is not paused. It constantly kicks users off of the wifi and then locks you out even though you have the correct password you can’t reconnect. I’ve even had the app open copied the password from the app and pasted it and still said wrong password. Troubleshooting The FAQs and help don’t provide the answers we need. We even had a friend who manages wifi networks for a living try and help us. We expected more from Google. Sorry Google but we are just being honest. What’s next If we can’t get this fixed we will be returning the Nest Wifi and going with a different mesh network. We would be happy to talk to someone who can remedy this issue and help prevent these problems for other families.

What ITT Tech flame out designed this app?!. Google is a multi-billion dollar, Fortune 500 tech company and yet virtually any silicon valley startup can and has designed superior apps. The lack of an intuitive interface that leaves me searching for how to set preferences for temperatures for my nest thermostat, or to schedule those preferences, and the uninspired design that mistakes sparse and visually unappealing for “minimalism” just adds to the terrible user experience. If you’re going to create a minimalist control for smart home devices, then at least make the options you do present meaningful and functional. The almost psychotic, scatterbrained placement of functions (some preferences are in one place, others in a totally different, unrelated place) is maddening. At least start making your hardware compatible with HomeKit or even Geeni for god’s sake so the user experience isn’t destroyed by this app. Seriously, Geeni is a better smart home manager app… this scattershot, unintuitive interface is why I traded in my Galaxy for an iPhone and have never looked back, and this only serves to remind me why.

This is perfect. This is the best product that Google has ever made the assistant is wonderful she is what a assistant should be unlike Siri Siri is not a actual assistant it was very easy to set up once you connect the speaker to your account and you set up your routine and everything else you really do not need to go into the app I do not understand what these people are complaining about in adding users it’s really simple most of these people are complaining for nothing why would google let Apple Music be on its product if you won’t to use Apple Music with a speaker by the HomePod it is really easy to set alarms in delete alarms it’s nice to know about your day when you wake up and get the news it is also nice and wonderful to walk into your home and ask it to do what you want perfect product good job Google

Tried it a bit more today. HOPEFUL. Update 4/24 I have been testing the ap MANY NEGATIVE REVIEWS r generated from Google Nest displays have become super unusable in recent months. I live out my hardware but find another brand. This so reminds of The IBM PC AND THE SATURN AUTOMOBILE There is potential here BUT! Update 3/7/23 It works a lot better. The Nest hardware was more expensive and made well. Not everyone is wealthy. That is easy to forget. Some realize the complexity. Nest would talk to you. Years ago I told them of a bluetooth problem. Fixed it next day and advised me. I have lots of this stuff and it was my interest and my profession. The isolation of these systems and how we are treated. It is the best way to let you know the problems. Cameras go in and out not in the Nest app but on our Google display hubs. Worse in last two weeks. Tons of bandwidth fiber direct PLEASE! It is a nice system please fix it. I and others ‘EARLY ADOPTERS dating to ‘70’s’. Understand its complexity and in UTTER AMAZEMENT!!

Product sort of works with lots of frustrations. This product was obviously rushed and is a total mess. It kind of works. But there are so many problems with it. First of all, routines are totally broken. Not all of my cameras show up in the list. If you want to automate your nest thermostat, you need to do that in another app. it takes a really long time to connect to my cameras to the point where it’s not useful in a intruder situation. Honestly this is just embarrassing for google and the only reason this has 4.5 stars is probably because they have tens of thousands of employees giving it a 5. Edit: I just updated this from 2 to 1 star. Someone rang my doorbell and I tried to connect. it took about 30 seconds, completely defeating the purpose of the device. the google home ecosystem is a buggy broken mess, and I wasted hundreds of dollars.

Missing important functionality of Nest. I have been using the Nest app for several Nest products, including many since Google purchased them. We just bought a 2nd generation indoor Nest cam but didn’t realize we cannot use the Nest app with it; it only works with Google Home. This is dumb, since it’s labeled as a Nest product. One big issue for us is that you cannot mute the audio from the cameras in the app, even when your phone is muted. This is a problem because we use it as a crib monitor next to our bed, and if the baby is fussing and we’re monitoring from bed, he’ll hear it and probably fuss more. This will literally cause us to lose sleep, in other words. Also, the camera histories are not as reliable in Google Home. On our doorbell, for example, images of the same event are viewable in the Nest app but Google Home says they’re not retrievable. Navigating to the camera histories is not as intuitive in Google Home and requires more clicks than in Nest. A similar but less significant issue is the format of the app. Nest has images/icons that are more informative and easier to quickly navigate than what is in Google Home. I was initially happy with Nest, but I’ve been increasingly dissatisfied since they were purchased by Google. The changes they’ve implemented suggest their primary goal is to collect data on my family and home, and the user experience has become secondary. I’m angry about being forced to use a lesser app and won’t buy another Nest product.

Great in theory, hard to live with in reality.. We purchased Nest Wi-Fi and a Point for our home network. The router and point are fine. A bit spotty on reliability. In order to use them you need to use this app. At first I thought it was decent. I liked having one app for my smart home/network management and monitoring controls. Made sense to me. The lay out is decent as well. Where it all started to fall apart was in actually using it for managing and monitoring devices. My router always shows as disconnected. It isn’t disconnected. I can click it and it shows as connected and I can control anything on it. I have a TV that runs Google TV. I’m supposed to be able to control settings of the TV and use the in app remote to control it. It worked great for about a month. Now the remote no longer works. I can get it to work if I reset my TV but then the app crashes and when I start it again it says my TV needs to be updated. It also will not let me change settings on the TV. It just gives me an error. Because we are forced to use this app for our router I have to mention that some features are missing that other mobile router apps support. Such as on router VPN setup. I wanted to like it, but mostly I hate it. If they can fix these stupid problems it would be great. The layout and potential is awesome. Hope Google can focus more on this now that they seem to be cutting fat as a company.

Travel connectivity. Using the Chromecast for multiple travel, locations has been very helpful. It’s increasingly helpful when our family is able to watch the necessary shows and movies that they are entertained by any location with proper connectivity due to Wi-Fi and proper HDMI connectivity due to TV connection. The app has wonderfully made it easy to reset, and allowed mobile use with our Chromecast in any travel location; Airbnb, guest house or even throughout the household with guests to share with. We can properly display the entertainment and find the better time used due to less troubleshooting. Either within our household or traveling our family can feel just at home and share together as we would in comfort and ease; such a great tool to be able to provide and support.

Bad app, good devices. I have 3 nest cameras, a nest doorbell, a nest hub, and a nest thermostat currently hooked up. I like how clear the video is and the convenience of setting my home temperature without having to physically go to the thermostat. However, the app is super frustrating. When I try to check an event on one of my cameras, it sometimes takes upwards of 20-25 minutes to load. I spent money on the cameras because I wanted to be able to see when stuff happens outside. My cameras are all wired, so they always record. Otherwise, I might as well have decoy cameras because someone could break into my house and leave before I even know what’s going on. I really wish Google would do something to get the camera video to load in a reasonable amount of time. It’s also worth noting that about 60% of the time, the notification disappears before I get the chance to open it. I feel like a multi trillion dollar company can do better.

Google home and Google Cameras. Are used to use regular nest cameras and they were just fantastic I love them so much unfortunately I needed another 15 cameras to install in my work and they were no more nest camera now they are Google nest cameras Man that thing don’t work the application is not working properly nothing compared like a nest app the cameras are not working not recording if you trying to look at the history it’s loading forever sometimes we do don’t play you have to download it to your device so you can see it I tired to call in google Nest customer service they telling me to restart cameras which been installed 10 feet from the ground I paid money to install them to have a problem every single day and every single time this is worst cameras you can get! I wish they had regular nest cam that they had before

Setting up google wifi with google home. I am extremely unsatisfied with google wifi app migrating to google home app. Nothing is working properly, showing properly or can be re-set up properly. Trying to Setup and changes with google home app my google wifi’s. I have been using them since they first came out, just purchased 3 more of them. The google home app has so many issues and bugs while setting up and makes it impossible to remove a wifi network from a home. I have been a huge supporter of google and it’s products and always an early adapter to everything they come up with, however I have never ever had to spend more than 30minutes to set up a device before. Ever since all apps migrated to one google home app, it takes me at least a good hour or two to change the wifi network of my chromecast, and after 4 hours I have found it impossible to set up a google/nest wifi. I really hope that I wasn’t forced to migrate from the original app for google wifi that I was using without any issues.

Bring back the shopping list!. Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!

Video player is aggravating!!. Okay so my TV remote is broken, the volume down button is jammed, won’t work. I only watch my TV by casting onto it from my phone. So, ofc I could just go to this app and lower the volume of the video from there, right? Haha. WRONG. For some absolutely befuddling reason, it won’t properly lower the volume. It is SO strange, for ex., I’ll lower the volume to 50% it’ll show as 50% on my phone, but the actually sound/volume I’m hearing with my own ears is absolutely crazy, the sound goes up and down, up and down (increasing and decreasing) like wth!!? Why is it doing that?? My mom is sleeping right next door sick as heck cause we’ve all got covid, I have a headache, I can’t lower the volume, and when I attempt to do so with this app, it’s bouncing from being quiet as a whisper to blasting loud for no reason whatsoever. Please fix this!!!!! It’s the most annoying thing I’ve ever experienced with and app!!!

Atrocious Usability For Nest cam. You would think with all the money, brains and resources that Google possesses that they would nail the GUI on something like this but it’s insufferably frustrating to use. What’s amazing is that the original Nest app was perfect in terms of GUI and accurate scrolling. If you wanted to manually find a 10 second event in the middle of the night in the old Nest app, you could simply scroll to it, and view it immediately. On the Google Home app? When you try to scan to find a small 10 second event (like trying to identify a raccoon or a possum in the middle of the night), when you finally painstakingly scan with your finger on the slider and get to the event that you were looking for, when you take your finger off the slider and try to play that section - THAT IS NOT WHERE THE VIDEO STARTS. It’s simply takes you somewhere else within the video. And as a result, you have no idea if you are before or after the event that you are looking for. I also cannot believe that the Google Home app doesn’t have a 10 seconds forward and 10 seconds backward buttons to make scanning a video easier. It has a slider button, which is completely useless. My husband actually refuses to uninstall the original Nest app on his phone and install Google Home for our old nest cameras because of this. This is honestly preventing us from buying more nest cameras because the Google Home app is so awful to use for this specific purpose.

To google developer. I am giving Google Home a one star only because I think it’s a great camera system but I lost my iPhone and when I lost my phone, I cannot remove my device which is what I need to do is remove cameras from that account that I no longer acess to my old account I have a new Google account with my new phone. I think it’s unreal that Google has not figured out another way to make it where you can not have to do everything that you have to do to transfer your cameras to a new account. I think they should figure out a new system for that because some of us have these issues. which some of it is my fault for losing it but google I’m asking you please please google figure out a new system where we can still use our cameras and they’re not garbage to us now because they’re expensive and I know y’all are making out but I’m not in the end. Sorry for the one star review but that’s how I feel. Google developer if you can help, please contact me back

Terrible for working with Nest Thermostats. Hello! It got two stars because it successfully controls the new Nest thermostat that works ONLY with this app. The old nest app was elegant and effective. This is the opposite. The worst part of the app is when you click on “thermostat”, it pulls up an outdated view of the thermostat’s status: the prior temp setting, and an old measured temperature. USERS WHO ARE STUCK WITH THIS APP: Here’s the workaround - close the thermostat display, and open it again. This seems to query the device anew, and produce an accurate display. It’s like Don DeLillo wrote about toasting with an old toaster: “you have to push the thing down twice.” It took me months to figure this out, along with spending months mentally mapping and exploring the UX to memorize the ways through this labyrinth to do things like change automatic settings, set a hold, or run the fan. I use this to minimize our energy consumption when I’m the only one in the house. Being able to do this from my phone has saved money, gas, and electricity, and therefore helped reduce the extent of climate change. Can you imagine if Google were to make this app work well enough for EVERYONE to use it, how much of an impact that would have on getting us to a livable future? Let’s go Google, I heard you have a lot of talent and a lot money. Can you fix the Nest brand that you bought, and broke?

Don’t waste your time and money. Google home app worked ok for 8 months. It is somewhat clunky, like a prototype design. Starting in Sept of 2023, when reviewing prior video the app frequently and randomly crashes. This happens when using either my iPhone or iPad. I have not been able to use the app one day for more than 2 minutes before it crashes. Tech support is not helpful. Each time they ask me to do the same steps. It is now November and I get an email asking me for proof of my iPad and iPhone SW version and asking me to upload the latest GOOGLE HOME APP sw version. I can’t tell you how many times I have deleted the app and installed whatever is the latest available. Unfortunately I can “google” search and find way too many people having similar app crash issues. I suggested to their support to google search all the problems. I also have offer to have engineering contact me directly to help troubleshoot. What do i get, but another email asking me to ensure my software is the latest and to raise yet another feedback and include photos of the sw version. ARGH !

This app was absolutely terrible. A couple years ago I got my Google dock and I decided to connect it to my iPad and in the middle of connecting it I was connecting it to the Internet I connected it to my only Internet which was a private network it wasn’t public and it just wouldn’t connect I have perfect Wi-Fi there is absolutely nothing wrong with it I’ve been trying to connect it to my iPad for months and that’s the only thing it ever says it’s absolutely stupid and then I go look for help and then I see that it says it only works on iPhone 11’s plus which is absolutely stupid because not everybody has an iPhone 11 I only know one person who does and the app should I just expect everybody to have the newest iPhones and androids and then One time it worked but then it stops working it literally just stops it won’t do anything you want any press anything it’s just terrible I give this a one star won’t connect to the Internet works but then it stops working and when I go to the help menu it’s just useless one star review