Dexcom Clarity App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Data Reporting. I really enjoy how consistent this app is and how the different reports layout is to make navigation easier. My only wish list item is under the daily reporting. It would be nice if I could log the Blood Glucose when I am creating an event. What would really be nice is to categorize an event as Breakfast, Lunch, Snack, Dinner, High, Low, etc and one tile under the daily report that gives me that category with the Blood Glucose, Carbs and Units. The reason for my feedback is that I have a young T1D who struggled with logging the information separately and the daily chat for past days makes it difficult to be accurate on what her Blood Glucose was two days ago at 10:32 AM. I am detailed oriented and guessing wheaten ie was 175 vrs 180 is difficult. No other feedback and other then this one item I strongly recommend this app to others.

Locked out of in sign-in over tech issue. Locked out in sign-in over tech issue. Tried fill out support form on-line. Fields are too short to explain even with severe run-on sentence to reduce character count. My problem is; I set up G7 app and all works well. I went to sign in to Clarity and am stuck at entering my email address. I keep my email address as an IOS keyboard shortcut. I entered the shortcut (which worked fine in the G7 app) and it did not expand. I tried to back space to fill in field manually. Backspace wont function. I tried to place cursor at beginning of field—cant place cursor. I fully closed out of app and re opened Clarity app but shortcut characters are still there. Cant fix field. So email field is filled in with shortcut and i cant make it go away to manually fill field correctly. Im stuck. This is an IT issue with the creators of the Clarity app.

Valuable data and feedback. This ap when connected with my G6 CGM provides a huge amount of data that can be reviewed and analyze multiple ways to help one see , better understand, and ultimately better manage ones control of diabetes. I set personal improvement goals and have the ability to see my progress. The A1C reading is consistently .1 % higher than my actual blood lab results.

Great App. I was a Freestyle Libre 2 user and switched to Dexcom g6 and I love it, specially this app that makes you better understanding your readings and gives you the tools to check your daily values and compared them with past days. Using this app and notes separately I got more management on my diabetes.

Health events log self-deletes. I am a new user of this app, and after carefully entering my health events for the last few days (insulin, carbs, exercise), today I logged in to find that all of my events have disappeared. It says you can find previous events on the Dexcom Clarity app but, although they are mentioned in the user guide,I couldn’t find them. After speaking with tech-support I discovered that the health events are there, but they’re hard to find. You have to go Reports and click on Daily to generate a daily report, and then you can see them, but there is some delay between what you enter in the DEXCOM 6 app and the events that show on the Clarity app.

Doesn’t record very well. I really like this app when it works, but I have long periods when it shows no data. The interesting thing is that the Dexcom G-6 app also loses data, but not at the same time. I also have the t:connect app from Tandem which rarely loses contact with the CGM. I sent a request for support to Dexcom and their response was that I should contact Tandem for support. When I contacted Tandem their recommendation was to delete the app and reinstall it. This was done, but the problem persists. If Dexcom responds to this rating I would hope they are willing to step up to the plate to help solve it. After all, it is their app and their CGM.

Great information but........ I love this app, used it all the time to track Average +/- the Standard Deviation. However, for the past 5-6 months I’ve been unable to use it, login information is not recognized. Called tech support several times to work with me resetting the password, etc. but to no avail. Periodically use the website version but that too has been difficult, at times. I have found the given information is extremely useful keeping my A1C around 6-6.5

G6 System. If I could give this system a 10 I would. After using this system for my diabetes understanding and control, I wish I had it 35 years ago. My A1C has consistently been below 6.5 versus 8.0 to 10.5 since I started using this system and understanding how different food reacts to my blood sugar levels constantly without poking my fingers for blood 30 times a day. Thank you to the Dexcom team for the great work and dedication. Myles

Less data available in recent update. I used to really love to review the AGP report from the Clarity app because it had detailed information regarding time in each blood glucose range. A recent update simplified the time in range information to be basically the same information on the summary. I used to see the actual percentage of time in each blood glucose range to the tenth decimal. Each .1 of a percent is 1.5 minutes! Now the AGP report removes the less than one decimal information. For example the old report would say 0.2% below 55 mg/dl now it would just show <1 for the same data. Why can’t I have more detailed information on the AGP report anymore? I love the app but liked it better when it had more of my data available to me. Hopefully this can be brought back. I already completed a support ticket right when the update came out thinking maybe the data just got moved. I learned then that the data I was looking for was removed not just moved. The change was a choice made by the developer. Per the suggestion below I put in another service request. I also removed a star because I doubt doing the same thing I did before will change anything.

App won’t open. Every time I go to open the app at my Drs office, it will never open. I’ve restarted my phone, I’ve done (I think it’s called) a hard restart, where I press the sleep button and home button at the same time till it restarts, and that doesn’t work. I close the app all together and restart it, nope, nothing. I press the app, the beginning shows up, and then it just closes all together after that. This is very inconvenient just because my dr relies on it to view my numbers every time I come in, so I have to view my numbers by other means. Please fix this problem!

App is good enough for my purposes, but needs improvement. The app displays my sugar accurately enough (usually within 0-15 off) and works on my iPhone without crashing. One thing that I would like the Dexcom app engineers to reconsider is how the urgent low alarms work. I am in a situation where I need my phone turned on, but all noises and vibrations to cease. This app put my in a very embarrassing situation in front of my boss’s boss; to make a long story short I ate my glucose tablets and corrected for my low sugar before attending the event mentioned, but the urgent low alarm went off 3 times during his speech before I had a chance to turn it off. Please for the love of God let us silence those low alarms completely. I understand the liability aspect, but putting a simple disclaimer would prevent any potential law suits. Thank you for reading.

Great App - How About Formatting for iPad?. Dexcom is the best we’ve got, so I can’t complain. The app works well for me, and I like the options, screens and reports. However, it would be a much more enjoyable experience if we could see it formatted for horizontal view on the iPhone and for iPad, also in horizontal view. The limitation of having it only in the vertical view is that the font is difficult to read. I end up using Sugarmate to view the data only because I can see everything so much more clearly! But I like the data and reports in Clarity better... thanks!

Needs improvement but works. The only drawback I see but am not an expert is the pattern recognition in the app does not work at all. This can make it difficult to adjust your lifestyle and eating habits by seeing where things are going wrong. Also 7 and 14 day never shows glucose averages for that specific time frame. Devon has made a major difference in my health and I do recommend it to any diabetic looking to get life under control as a diabetic.

Slow, illegible and redundant. This is a ridiculously unnecessary app needed just to view your food and medication entries and even that it can’t do well. There’s still no log for your food and medication entries so if you want to see anything resembling a logbook of activity, you have to load the excruciatingly slow “reports”. The reports are minuscule PDFs for your phone. (PDFs do not belong on phones!) But even if you had a magnifying glass to view the teeny-tiny reports, the daily report — the only one with a semblance of a log — doesn’t actually tell you what your entry is. You get a jumble of icons, but no details. All in all, this is a pathetic app I would love to uninstall.

Dexcom G7. This app saved my life! Thanks to the partners who developed this app! They sure knew what they were doing. My doctors can see the information and know if they need to increase my insulin or decrease it. So far, my blood sugars have been in range. If you get the time, please order the Dexcom G7! Your Medicare and Medicaid will pay for it. Please give this a try and trust me on this. You will never regret it! This is a free app!! Thanks again!

Notes. What would give this app 5 stars is the ability for me to make notes. It would help to know what I ate at lunch this day that caused my blood sugar to be high or I did this exercise/workout, etc. Example: Keto Ham Wraps, On vacation (because it is harder to eat correctly), ran a half marathon, walked the block, etc. All these things affect blood sugar levels and going back and seeing what I ate or did that day helps to manage sugar levels in the future.

Clarity in the hands of a novice. Clarity is so rich with information it’s taken the place of all my diabetes logs. My Endo is always impressed and pours over every page with appreciation that I can customize reports and represent graphically. Additionally clarity helps me make contemporaneous adjustments to whatever is happening with how my body is affected by all those “factors”

Not enough data error. My clarity app worked beautifully until a few weeks ago. Now I don’t get any reports, only the muss she “ not enough data“. Can someone help me out? Update: I’ve decided to change my review to five stars because for a few years this APP worked beautifully and I relied on its information. Once we figure out what happened, I’m sure I will love it again

Very Good. This app helps me to see what my blood sugar has been doing, like patterns, average, time in range, etc. Another good app is Sugarmate, which connects to Dexcom. It is like an advanced version of the Dexcom app, like how long you’ve been in range for that day, and it’s MUCH easier to track insulin/carbs taken. Both highly recommended:

Somehow not getting data. I am on my 4th DexCom sensor. The DexCom app is working fine. I downloaded the Clarity app fairly soon after getting my first sensor, but have found it useless. When I check the Summary area, it says “Not enough data available” no matter how many days I choose. When I check Reports, no matter what I choose it says “This report could not be generated.” Clarity app is apparently not connected to the DexCom app or the sensor, and I have not been able to figure out how to get it connected. I might as well delete it.

Sensor life.. I am currently going to replace my forth sensor failure short of it’s ten-day life. Although the DEXCOM tech people have been absolutely great with replacing them, this still a somewhat disturbing event. It is now March 29 (my current sensor was due to expire on March 31 at around noon); I started using the DEXCOM system on February 2 and in this short time experienced four sensor failures, it seems a bit much. If I’m doing something wrong, I can’t imagine what that can be, it’s not rocket science...you stick the sensor applicator to you and push the button. I even apply an overpatch. Simple. This all being said, with the exception of the above, I’m very satisfied with the DEXCOM System and it's potential to help me with my diabetic problems. All DEXCOM techs and personnel I speak with on the phone have been great. Will call again here shortly.....

Good product needs a little improvement. The tool is great to get a sense of where you are at for glucose levels. Things like showing the correct timeline when viewing 90 days are what makes a great app not so great. The timeline on the 90 day graph says the correct dates but shows the bars shifted in time into the future. It does not match. Also would be great to give a range when there is a standard deviation for the GMI with a range instead of one number. Makes it seem like that is the number when it is not. Also would like to have it be able to export the data.

Great App!. First, let me start by saying this app works perfectly fine. From the instant I installed it, the app logged into my Dexcom account and has provided me with valuable information on my running blood glucose levels. The overview switches easily between 48 hours and 7- to 90-days. The report function works well and provides great details. For anyone using the Dexcom G5, this is a must-have app!

Nearly Perfect. I love everything about this app. Reports section is very helpful when discussing with medical personel. Only thing that drives me nuts is the Goals detail page for 90 days, always shows next month in advance. In other words its showing 2 months past and on month future for your 90 day averages. Rather presumptuous, you think. Outside of that, this is a very helpful app. 👍👍

Great information!. I had a CGM for a time about 10 years ago and wasn’t very impressed. I’m giving it another shot and so far have been blown away at how helpful the clarity app is for me. I can generate beautiful and easy to understand charts in a couple of clicks and see trends to help me manage my diabetes better. This is a wonderful tool. I don’t understand the negative reviews I’ve seen- everything has worked flawlessly for me. Great job Dexcom!

I am no stranger to technology.... My 2 year old daughter is diabetic. Not only can I not easily connect her Dexcom G6 so that I can see it through the app, but it also says I’m the patient. That part cannot be edited, (it’s in the profile section) and when I input my daughter’s info so that it says she’s the patient, it tells me account holders have to be over 18. :( You should be able to easily choose who is being monitored for diabetes (especially sine I’ll be sending this to clinics) and despite me creating her a ‘dependent account’ I still can’t hook up her CGM or even tell the app that she is the patient. And they use this for clinics! And yes my phone is compatible, I have the iPhone XS.

Alarms. I agree with an another reviewer that it would be good to have the option to temporarily disable low alarms, at least the sounds (& maybe keep a low vibration), to avoid awkward public situations where I have treated / am treating the low with glucose, but there’s a lag in the glucose reading obviously which results in a beep. Any workaround solutions would be welcome. Otherwise this app & CGM is amazing and life changing.

iPad Support? Nope! Useless features? Sure!. The useful bits of this app would be perfect for native iPad support for the same reasons you don’t usually paint or write music or essays on your phone. I want to see everything. Instead I get to see very little. I have no idea why the "percentage while you were in range metric" is even there, much less why it gets top billing. I think it’s worse than useless in the same way frequently measuring how much you weigh gets in the way of losing weight. It doesn’t tell you what you are doing right and what you are doing wrong. It doesn’t help you understand how to do better. It only needlessly adds complacency that you are doing good enough or anxiety that you aren’t doing good enough. It doesn’t tell you why your diabetes does what it does which is kind of the point of a continuous glucose monitor.

Connection with Dexcom & other essential apps. For people monitoring blood sugar levels wearing the Dexcom CGM system, Clarity is a companion verification of where you are each day with your overall BG's. One fantastic use I have found is that by looking at the reading around dinnertime (6:00pm) allows me to make adjustments of carbs to eat the rest of the day to make sure I am at or over the 70% goal. Depending on what the prior carbs, correct amount of insulin, exercise, etc., I can meet that goal most if the time- no cookies tonight and mostly veggies and small portion of meat! It doesn't always work, , but I'm in competition with myself for better results. I've got a line of 4 diabetes apps on my I-phone: left to right: Figwee (food and amount) carb monitor, One Touch (description of food and amount tracker), then Dexcom and Clarity. I live using all of them all day, every day. My A1c is 6.6. Thanks.

Meal delivery. I have been struggling to deliver insulin to cover my meals. Finally I used the Clarity’s daily graphs to compare my deliveries. I printed a few of my “star” meals that worked and wrote how I delivered (extended or not)and what I ate. I suggest one eats the same meals and makes different deliveries until it works. The graphs has also been updated/enhanced. It’s very easy to read and comprehend on my progress or fall back. Overall the developer is doing a very good job to meet our needs.

A very useful tool. If you are diabetic, you need a continuous blood glucose monitoring system. I’d have a continuous blood glucose monitoring system, it should be a Dexcom g7, as it is the best on the market. If you use the Dexcom continuous blood glucose monitoring system, you must use the clarity app to collect meaningful trend data about your sugar history. It can change you life. T has changed mine. I wish I’d started using it four or five years sooner, as doing so would have prevented a heart attack — and maybe I’d still have ten toes. My a1c has gone from 13 to 6.2. I give all the credit to proper use for g ozempic, Dexcom, and the clarity app. Take care of yourself. Stay healthy. Don’t die. Someone in this world loves and needs you, I promise.

Gratitude. People who are most grateful are happiest. Amongst my many generous gifts is that of CGM and insulting pump. For those of us who were insulin dependent diabetics before these innovations, constant fingerprints and injections was the only path to control. Now the accuracy and reassurance of CGM gives us a means to be control with significantly less pain and swings in balance. I am grateful for this every single day.

Know Your Body. OMG ! This monitor Dexcom G6 definitely shows you what is going on inside yourself . GPS , it puts a halt ( No , I don’t want to take that route. We all have choices to make . I Thank GOD , for allowing me this awesome opportunity to really get the knowledge of my body with this Dexcom G6 kit No more worries, one week using this monitor has changed my life , Thank You Dexcom for this amazing, awesome invention , of course from GOD who made it happen BDE!

This is too complicated for a phone app. Lots of reports that you can’t read on your phone. Even though they claim to have an app for Mac they don’t. Only for the iPhone. And you can run reports all day and never be able to compare two data points from two different days e.g. 9pm Thursday and Friday. Not being able to see more than 24 hours of data points is ridiculous. Why gather all this data and not allow the user to see it. The UI on both the G7 and the Clarity app need to be available for the Mac and all of the data needs to be available as well as be able to be seen clearly. Not a fan.

Works but poor iPad support. The app does a lot right, in particular the option to link your data to your healthcare provider, GMI reporting and more. I’ve found this app to help me my manage my T1D and improve control. Downside is there is no real support for iPad. The app appears to be optimized for iPhone only. The biggest problem I’ve had is it nearly always takes a full 24 hours to calibrate new sensors with results varying from 30-50 mg/dL from my meter throughout the day and night before finally settling down. New sensor days almost always feature “sensor night” where I’m sure to get false alarms on both highs or lows. While Dexcom is good about replacing failed sensors, I’ve had multiple failures over my first nine months and they take a long time to deliver replacements. I’ve experienced 40 minute wait times for support but that seems to have improved recently. If you happen to be near the end of your supply and have a sensor failure, that can leave a gap in coverage. I’ve also had a transmitter failure which not only left me without coverage until a replacement transmitter could arrive, but this wasted the sensor it was paired with.

How i like the clarity app. i have type one diabetes and this app has changed my whole life and the way i control my diabetes. This app is great and so is the Dexcom app to whoever has diabetes please use these apps thank you for whoever made them!! 💯💯 If you have siblings or family members who also have diabetes then please consider using the Dexcom follow app as well. that app lets you follow their blood sugar’s and comes in handy! As i have two siblings who have diabetes one is my sister and one is my brother and this app is so very helpful!!!

Nolan Grade. Clarity has allowed me to gain insight on patters of sugar variances during a 24 hour period. I have used this information to Lower my A1C from 8.4 to 6.2. I have accomplished this result from better planned eating and use of medication. A side benefit is a loss of 14 pounds I feel I now control my Diabetes instead of it controlling me.

Needs option to add notes otherwise good.. The best thing about this is the estimated A1c. I have found it to be quite accurate. There should be an option to add notes to a date range, such as when the sensor is in too deep and the readings are completely crazy. This will help you remember to explain to your Dr why a weekly report looks so bad. Other than that it provides as good of information as the sensor.

Overall good. I like the way this technology works over all. It's pretty hands off and tracks in good detail. However, I would like if there was a way to make personal note that is not listed. I would like to be able to make a personal note like when I've done everything to correct a high but it won't go down, or I tried my beat to estimate carbs for a dessert at a restaurant but I still went high. This would help when talking to my provider to be able to check why my blood sugar might have been high at a specific time.

2 Accounts. Whatever you do, do not make 2 accounts! I’ve been trying for YEARS to get my dexcom clarity to work after accidentally creating a duplicate account and have connected with their support team multiple times and no one has been able to get my clarity app to work with my dexcom app. It’s sad because when I’m able to upload my numbers, the clarity is so useful! I don’t want to be dependent on charging an additional device aside from my phone to keep track of my blood sugars so it’s very frustrating.

EXCELLENT INFORMATION.... ...that helps me closely control my glucose levels. Makes me aware of exactly what my glucose levels are 24/7. Aids with more accurate carb counting. With other meters, I could never completely control my glucose levels. My last meter was a Libre 2. Thaw accompanying app was pretty useless. I’ve been a type 1 for 61 years. This app is an amazing revolution in diabetic care. Don’t know what I’d do without it.

Unreliable. My sensor regularly stops working. Sometimes before it quits I’ll get an alert that my blood sugar is dangerously low. I used to believe it and eat sugar to raise my blood sugar to soon realize after checking my meter that the sensor was just faulty resulting in 300+ blood sugars. Now I manually check it when it goes low just to make sure which is a hassle. I’ve been using this for years and have never went one full 10 days without the sensor malfunctioning. It seems like with as much as they charge for this device, they could make it work properly. Or change the name from continuous glucose monitor to works when it wants to monitor.

Lack of events on daily reports. If I view or print out daily reports it doesn’t contain all of the daily events. Why? It contains three columns of information that take the entirety of the page and won’t continue onto a second page if need be. I offer two solutions. First, have 3 columns take up the left half of the page and have another 3 take up the right half. That will double the amount of events on the same page. Second, allow a second page of results. Continuing to add pages will allow an unlimited amount of events being displayed. Obviously having a large amount of events shouldn’t be the normal but when it happens I should be able to review the ALL of the data. Especially if I’m running a weeks worth of reports to investigate highs in the early morning. Those will be the ones that are missing from the reports.

Dexcom Clarity. Just started using Dexcom yesterday and discovered the clarity app today by accident and really happy to see the detailed data it provides. Will be extremely helpful in managing my diabetes. It would be really nice if Dexcom could provide average glucose for each day, as well as a 90-day one with a translation to approximate A1C number. My finger stick 1-touch reveal was able to provide my average and equivalent A1C in the comparitor with flexibility of inputting A1C from the bloodwork which provided a clear picture of how accurate the finger stick data (4 times a day) was compared to a 90-day A1C. Dexcom has so much more data (every 5 mins) and intelligence, so easy to do. Regards Amit

Life Saving. My doctor placed me on Dexcom, because I crashed twice during the middle of the night at levels of 35 and 39 which we all know is deadly. Since I’ve been on Dexcom, I’ve avoided crashes due to the alarm. I make better decisions as I can see my current blood sugar reading. Customer service is out standing. Many times I have had human error while applying sensor. The representatives have replaced my sensors each time. My sister is on Libre they don’t have the same policies and they dont provide replacements like Dexcom. I love this product. So happy my physician connected me with Dexcom! I highly recommend this product! Ask you Doctor for Dexcom!

Diabetes history in my pocket. During my 70 years (1952) of being a T1 diabetic I have seen it all when it comes to technology of T1 diabetes care. Clarity, giving me both immediate and easy access to my Time in Range as well as A1C, is an excellent aid. I also find it remarkable that I can now immediately look and see my pertinent sugar numbers that a short time ago I would’ve needed blood to be drawn at the medical facility. This new ability strongly encourages me to try and better my numbers when they dissatisfy me.

Frustration since last app update. Since the the last update (2.23), I have lost the “glucose management indicator “ all it says in that space is “ not enough information “. I found that information helpful to me. Have tried calling Dexcom, but ended the call since the person kept asking for the same information again and again. Yes I have tried rebooting my iPhone, have deleted the app without any luck. Help I want my GMI back!!!!!!!!!!!!!!

Connection. Can’t for the life of me get the clarity app to connect. Was fine till yesterday. Now all I get is can’t connect to notifications. Tried everything. Deleted. Reloaded. Shut down phone. Restarted. Called and was waiting for 40 minutes to talk to someone and got hung up. I am currently in the middle of a review and if I can’t send them my diagnostic by Tuesday they will deny my continuing the Dexcom system. Please help.

Terrific reporting and trendspotting. The Clarity app does the real heavy lifting for the Dexcom ecosystem. All of the reporting and trending is amazing, with trends and graphs and really helpful displays that turn the raw data from continuous glucose monitoring into something much more informative and actionable. I wish the Clarity app had native iPad support; all of these reports could really benefit from the increased screen real estate. Other than that, though, it’s pretty much perfect.

Love my G6. I switched from G5 to G6 fall of 2019 and have had very few problems! So far only two G6 have failed to work correctly never stopping only asking me to calibrate with strips about twice a day! But DEXCOM was quick to replace those two! Thank you DEXCOM as have no physical symptoms to warn me about lows, so the warnings remind me and drinking a SPRITE works quickly to raise me out of trouble!!! Very happy and looking forward to more upgrades and easier monitors in future.... Judy in Rockingham, VA

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Lifesaver. Since having my Dexcom6 I have now managed to keep & maintain my sugar levels in a perfect range! Most days over 90-100% in range!!! Also having the instant knowledge of highs & lows make it so much easier to manage my insulin. My last HB1C bloods are 6.5…. Thankyou Dexcom😊

Easier Login?. App and functionality is great but any chance of having a touch/fingerprint login or the app auto remembers username?

hiho. i can always see what i have to improve in n i can always stay on top of my diabetes

International version doesn't work. Trying this from Australia. Just loops with an "authentication error" on startup, despite me not even having configured any account settings.

Max Pettman. The information provided by this app is amazing which provides all the information you would ever require I have been diabetic for over 30 years and was incorrectly treated as a type 2 untill 14 years ago when I was correctly diagnosed as a Type1 The Dexcom G5 is great as it provides accurate information in real time concerning the glucose trends in real time,no more guess work. I would recommend this system to all diabetics Regards Max Pettman Melbourne Australia

Not worth having.. This app is not worth having. Every time I try to log into this app we go round and round in circles. You can’t set up fingerprint or passcode log in like other apps either. Not that the app is ever working anyway.

It works in Australia now 👍🏻👍🏻. But still a little slow, especially to download reports. Nice to have on hand to check recent time in range.

Laggy and awful to use.. It could be so much better! The app is slow, it takes ages to load if it even works at all. The login process is time consuming and laggy. I tend to avoid using it at all and stick to diasend as it just works. The reports however, are valuable so id love it if I didn’t have to deal with the horrid login each time.

Can’t signup ? Worst app ever!. Don’t allow sign up.

Doesn’t work. Broken! Won’t let you login with correct credentials. The desktop version is awesome but this version doesn’t work.

Does not work!. Suddenly not working at all !

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Useless. To register. Too many small details in too many different locations: I gave up while using UpToDate iPhone. Poor intuitive programming.

Dexcom Clarity. I live in Canada and can’t log in. It doesn’t give an option to choose Canada.

Not able to login. Not able to login to the App. I can go online and login, but when I enter everything at login it says not recognized or did I forget my password. New to G6, but I would be getting my next month from Dexcom if this is how I am supposed to get my data only. I will be going over to Libra

Time for the Canadian Dev team to pull up their socks. Seriously we are still only supporting 14.1? This is something that each of us pays thousands of dollars for and we are lucky if it is updated on a quarterly basis, meanwhile the US counterpart is frequently updated.

Login still doesn’t work. I’m not sure if the developer was only thinking of American diabetics for this or not. I can log into the online version easily but this IOS app never recognizes my username.

Doesn’t work. What’s the point of an app that doesn’t work? Was very excited to see my data, but couldn’t get past the login screen which consistently pops up as “invalid token”... very disappointing. How else am I supposed to see my trend graphs?

Can’t login.. Doesnt work in Canada.

Poor user experience. In order to see the data, you have to load one or more reports. This is a slow process. Frankly, I should be able to see high level trends in the Dexcom sensor app, rather than have to navigate to another app, load a bunch of reports, decide my dosage and navigate BACK to the other Dexcom app to enter my insulin amount. Dexcom needs to integrate some of the Clarity functionality with the sensor app, then trash Clarity altogether. Horrible UX design and CX.

Frustrating. App is very helpful for diabetes management WHEN IT WORKS!! I’ve had this app for months now and I have yet to be able to successfully login in on the first attempt!! Dexcom, why is this such an ongoing issue??

Still doesn’t work in Canada. Still doesn’t work in Canada !!! Why not? Take it off the Canadian App Store then.

iPad version. It’s very surprising that the application does not support an iPad landscape mode. it would be great to see all the date in the iPad landscape mode.

Great reports. The reports are great, better than I was expecting. But how come the app can’t remember my login credentials from one fay to the next is baffling, and even then when I log back in again *every single time* I get a login failed error before the app actually goes through anyway

Does not work anymore. I used this app since it came out. After the last update it does not recognize my username/email and codes do not go to my email. I am in Canada. I relied on this app to see how my life was functioning with diabetes now I have no idea. Very disappointed. Please fix!!!

Can Not Log In. I’ve been able to log in to the Clarity “.eu” web portal with the account I created for my G6 and all my data is there but the app’ simply returns a wrong log in information error. I’m in Canada. ( sigh… )

Super App!. Have been using G6 and Clarity to get my BG’s under control with excellent results. Highly recommended.

Unable to keep Clarity working every couple of days it stops working . Very difficult to reload. Thank you Stephen

Does not work. Does not work. Does not even allow you to login. You would think an app that’s been out for so long in the states would work in Canada

App doesn’t work in Canada. I can log in online but can’t use the app! The app says I have the wrong credentials!? And even if I try to make a new account on the app it only allows you to select the United States as an option to make a new account! 👎👎

Great Goals Achievement. Since using Dexcom Sensors it’s great to see my Results anytime I want too in Clarity! I’ve been a Type 1 Diabetic since 1963 when 6 1/2 years old. These features are now the best ever!

Wow!. I am a diabetic in Canada who in the last 6 months began using DexCom with this app. I really had my doubts—not about DexCom, which has improved my blood sugar to the extent that my physician is boggled—about its ability to “predict” my A1c levels. Last week I has my first lab work in 6 months. Clarity said my A1c would be 6.3. And the lab confirmed this exactly! What a game changer… to be able to look at an app and see exactly how you are doing. Yes, this works in Canada.

Reports generated in different language. The information that you can get using this app is super helpful, but when I tried generating the reports, they were all in a different language than English. I cannot figure out any way to fix this.

Please read if you are in Canada and facing issue. If you are in Canada and unable to use this app. Please check your region and language settings. I was not able to to use this all for two years but as I changed the region, it works.

Data entry. When I enter the amount of insulin I have to go to HOME before I can enter the dosage of the second kind of insulin or the carbs. Also there is no way I can enter additional information. For example I enter HEALTH:ALCOHOL for Ozempic but I can’t enter the dosage.

Doesn’t work. This app doesn’t work, always says my login information is wrong. I’ve been able to log in maybe once on the app even through I have no problem logging into the website. I gave up and deleted the app because it was a waste of space.

Terrible now. I used to love this app, but then something changed. Maybe an upgrade? Recently, rather than just opening up when I clicked the Clarity icon, I was asked to enter my user name and password. Nope. I was told either password or user name was wrong. But I used my IPhone password function. But I persisted. I used the “Forgot” password or username feature. Using one I was able to get a code from Clarity. But the code didn’t work. Using the other option, no code. As I can’t use the app, it deserves ZERO stars. Can someone explain why an app that refuses to work deserves a ONE star rating.

Problem with new update. Since the new update, I get each time I open the app a warning that I got network problems and I’m not sure if it’s real.

Amazing. I see a bunch of reviews saying it isn’t working for Canada, but I live there and I was able to login in. It’s much more convenient now to look at my blood sugar to make adjustments. The app works fine and looks identical to the website.

Still doesn’t work in Canada. It says unrecognized username/ password; works well on the browser

Canada. Make it work in Canada!!!

Great concept, poor UX. Good things about this app: being able to review patterns on my phone when it works. Bad things about this app: it can’t keep me logged in from one day to the next.

Login doesn’t work in Canada!!. This app has me so irritated 😠 I’ve followed all steps, downloaded, re-downloaded, checking country/region. Tried on web browsers, it’s ALWAYS the same response- username/password invalid!! No it’s not!!! My endocrinologist wants a detailed graph of my my readings from DEXCOM G6. Can’t get those sorry. PLEASE FIX THIS APP!!!

Ne fonctionne pas. J’essaie de me connecter avec mon nom d’utilisateur et mon mot de passe et rien ne fonctionne il ne me reconnaît pas !! Et quand je vais me connecter sur internet tout fonctionne !! L’application ne fonctionne pas au Canada POURQUOI !!! Ce serait tellement pratique mais malheureusement pas pour nous !!!!

Settings.... App looks good beside the fact it thinks the year is 2029 and since there is no date and time setting WITHIN the app, there is no way to change it. The app isn’t really at fault here though, it’s the fact that Dexcom Clarity on the web also defaults to it and I can’t change it on either platforms. Great job Dexcom, can’t wait for you to overlook this flaw and make the thousands we spend on your decent equipment go to waste :)

Information is power. This app provides an overview and insights that if followed up on allows better control.

Doesn’t work in Canada. This app only allows American users. It would be nice as a Canadian to be able to use it but I guess we can’t. To bad.

Bugged. Doesn't let me log in

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Ketone addition. I like the app. however it would be great to be able to add in if ketones (trace, small, etc.) were present so that the doctor can see the status of ketones when we go in to the office instead of having to track it separately. Similar to tracking carbs, insulin and exercise in the app.

What a great app. It’s easy to use gives tons of info. Connected directly to the doc office. Easy to print out too. I can decide what is my sugar level range that I want to check in and change it as I wish. Thank you Clarity !!!

Doesn’t display event details. Nice try, but not a great iPhone app. Creates non-interactive plots (essentially pdfs) that don’t display event details. I was expecting at least the same level of interaction as the Dexcom G6 CGM app for the iPhone, but with longer duration (the CGM only shows up to 24 hours). As it is data appears to be lost bewtween the two apps after 24 hours. I guess I can process the data myself in 🤮Microsoft Office.

Crashes - won’t open. Have been waiting a month for bug fixes with this app. I still cannot open the app on iOS 11.3.1 iphone X. I get notifications every Sunday but can’t actually open the app. Please fix.

Linda Davis. I love it because it makes me more aware of what I eat. I know if I eat the wrong thing it’s gonna show up on here, plus when I weigh in two weeks, the numbers will be up. So yeah I’m giving it a 5 star!

Life Saver. Clarity makes everything clear for the ups and downs of your diabetes health. It takes the guess work out of everything and makes everything point blank.

Dexcom App Engineers. What are you guys doing!?!? You waited months to put out an update. Presumably to push out your new features and fix the fact the it crashes on start up and you’ve resolved nothing. Amateur hour over here like get it together. I’m sorry to put you guys on blast but like make it the F stable. (Update April 19, 2019) Thank you for resolving some of these issues.

Know where your at.. Its so good to know where you stand with your blood sugar levels without having to wait for a doctor visit and or blood test. This allows you to adjust your diet quickly to get back on track.

Missing Low Trends. The App always seems to locate “High” trends, but completely misses “Low” trends. It’s only when I point them out to my Endocrinologist do they take note. The trend notes are the Cliff Notes they review. Make them accurate and do better.

Lifesaver. The clarity reports are a life saver. They’re always keeping me on track. Love the capability to be able to just send to my Endocrinologist. And to see where my A1c could possibly be trending.

Background problem & more. Have to log in each time you try to open the app. I’ve called the support and tried delete-reload regime. It still can’t hold on in the background! This is VERY irritating! Please fix! Also needs option to decide which/what things are in “Overall” report!

Isn’t always connecting. The app isn’t connecting properly. When I go to it, my level is never there; it takes about 10-15 min for it to work. I’m not sure if this can be fixed but it can really be frustrating. I may have to use the device that it came with even though I got it so I wouldn’t have to carry another thing around.

Love love LOVE. The app allows me to be more educated about my patterns and helps me make modifications to my insulin. I also love that it estimates my a1c. Keeping my a1c down is more of a game for me to beat. So knowing more about where my numbers are helps me stay on track.

Love the app but fix the new login issue. Love Dexcom Clarity and use it daily to help keep track of my glucose trends but I’m substracting a star because since the app updated a few days ago it does not keep me logged in and I have to keep re-entering my login and password frequently which is unnecessary and annoying.

App Crashes with New Update. I used to love this app - it was far more reliable than even the Dexcom app was, and I could get a great gauge on my bg control issues/successes before I went in to the doctor. However, since the latest update, I cannot open the app. I click it, and it immediately closes. It does not even open the home screen before shutting down. I tried restarting my phone with no success. This is extremely disappointing. PLEASE FIX THIS. The app is unusable.

Can’t Sign In…. I just recently started using Dexcom and trying to figure out which app works for my device, I’d made an account and tried to sign in. I can’t because my information is wrong apparently. So then I go and try to reset the password, then try to login with my new information and it’s apparently still wrong so I can’t sign into my account at all.

Agree agree agree. I love the product but I too find it embarrassing and disruptive when the alerts keep going off before the treatment takes affect. There has to be a way to stop the noise. If you can invent a miracle product like Dexcom you can certainly fix this. Thanks.

This App has changed my life!. I am a brittle diabetic, and before I got the Dexcom G6 CGM, my A1c was between 10-13. Now it’s below 7! The reports I get from the Dexcom Clarity App have helped me finally get control of my diabetes. Thank you Dexcom! I love the detail the reports provide, and so does my endocrinologist.

Life Changing Device. I was diagnosed with diabetes more than 30 years ago. I have never been able to be in control of my diabetes until I was afforded the opportunity to try Dexcom. I am now in control of my diabetes and am loosing weight. I’m grateful.

Delete. Had to delete app today since it wanted me to sign in again, why I do not know, and it would not accept my login, I checked user name, and ended up changing password. App did not allow login with new password so now it’s deleted. I actually liked this app but I cannot afford to keep screwing around with it.

Unusable. Crashes immediately upon opening. Very frustrating for my endocrinologist to not be able to access my data.

Accuracy. I’ve had T1D for 66 years (since age 16; I’m now 82). I started out just testing urine semiquantitatively (Clinitest tablets, 1-4+ scale), then frequent, painful finger sticks), now implantable sensors that accurately measure true blood glucose values 24/7. No question: a substantial advance!

Does not work on iPhone 13. I loved this app with my old iPhone. But in January I upgraded to a iPhone 13 and this app doesn’t work with the new phone. I tried to delete the app and download it again. But no luck. I hope you get it fixed soon for us with iPhone 13’s.

Stupid coder Errors. Why does the log in not get recognized as such by the IOS and automatically populate from the password safe? Minus two stars for stupid programming. I am starting to get very frustrated by the total lack of real application design I see from coders in general.

Tracking. Hello, Having difficulty identifying the exact times I’m spiking. I want to be able to identify the cause for spike. Was it food related, stress or other factors. Can you provide feedback. Thank You Nelson Tirado

Reading and sensors. I’ve been with dexcom since it started just crazy how technology has changed with the times.. I give thanks to dexcom for giving me a safe and long life with control readings and low alert

Great tool. Your doctor can review and developed a better course of action with solid information. You can see the effects of what you eat and how exercise effects you.

Will not connect to iPhone 13.. I have gone thru every video, every written word and this app will not connect to my iPhone. I am absolutely NOT interested in phone calls, chats etc. Just written instructions and understandable videos. All info available contradicts each other. Too frustrated to deal with anymore, but I do not Medtronic. The Omnipod 5 is the best thing since running water. I just need to get everything connected but can’t because this app refuses to work.

Better stats. If the percentage in range could be calculated according to the time that had passed it would help users correct sooner to stay in range for the day. For example instead of being 18 hours of data before giving a percentage in range it should be able to say in the last 4 hours you have been in range 30% of the time.

Living a better life.. This product has enhanced my ability to track and influence my blood sugar levels. Learning knew ways every day to keep blood sugar levels lower than ever before. Great health care item every diabetic should be using.

Can’t use Clarity. I’m using the G6 app recently. But, I don’t know how I can’t use Clarity app. I’m trying login but is says that my login or password it’s wrong. How is that possible if I’m being able to login at G6 app? I’ve tried reset the password but the apps don’t allow me. I’ve called to support, but they told me that this issue was temporary. Has been 3 days but still doesn’t work. I don’t know what to do anymore! Can someone help?

Seeing the truth of my Diabetes. Thank you for helping me to “see the truth” regarding my diabetes. After all my years with this disease I have a GREAT TOOL that helps me and many others see where our problems are and then work to correct them!

Love this app. This app makes it so easy to track my blood glucose levels. I love knowing what my A1c will be before I even go see the doctor. It also help me track how many unsafe lows I have over a period of time. Thank you to the developers.

Blast from the past. I usually like this app a lot, and have always found the trend reports and in-range data really helpful. However, lately the app will only display data from April 2018. I have no idea why, but it’s very frustrating and I do t know how to fix it. I need to be able to see data about 2022, not data from over four years ago.

Very disappointed. This app is really not good first of all my date for my readings say July 26th and 27th and it’s September 14th. Over a month old readings do not help me to know how I’m trending now!!!! This is important and it’s not like we don’t have the technology to create an app that actually gives you your readings for the past 2 7 14 or 30 days. Let’s get with the program clarity and Dexcom I want to know my actual where Im at NOW not over a month ago.

Details for graphs. Great tool to follow my numbers. Love how it’s connected to Dexcom G6 Follow. Only detail missing is there are no values on the landscape graph for bg or time. Would love it to mirror the graph on the portrait mode even if it were slightly less detailed. Thanks!

Finally fixed!!!. I am so glad! After a very long time of this app crashing Everytime you open it, it has finally been fixed! This app offers amazing information that I am so happy to be able to access again.

Review. It works well to show you when glucose goes up and what foods raise your blood sugar. It’s not that accurate on estimating an A1C. Showed me with an average A1C of 6.1 and 2 A1C tests showed I was at 5.6 at 90 days of use. Over all I like it and will continue to use it. Great product that I’d recommend.

Clarity. Clarity is a tremendous help to me with my Type 1 Diabetes. After having had T1 for 55 years (I am 72), I have seen many improvements in the treatment. Clarity is by far at the top of those improvements. It is very convenient for the patient to learn so much and is right their in the palm of their hands.

Font size. Please consider adding an option to change the font size. As an older adult with Macular Degeneration, it would be helpful for me to be able to increase the font size. Thank you.

An Essential Tool. This is an essential tool if you are using a Dexcom G6. It lets you quickly see your blood glucose trends for up to three months, with only a few taps. This is really valuable for keeping on track.

Great info!. I really enjoy using the 2 day model reports to provide daily status. Additionally, the 30 day & 90 day reports are helpful for both me and my endocrinologist to determine trends. The only issue with the app is that at times it creates an error report. Other than that one issue, I am very pleased with the app.

Dexcom clarity and screen readers.. With the last Dexcom clarity update, the percent in range on the weekly summary page is no longer accessible or readable for those using a screen reader, including voiceover. Please fix so that my voiceover screen reader can once again read these results. Thank you, keep up the good work.

The BEST way to manage BG!. I’m a diabetes educator and a person with a 55 year history of Type 1 diabetes. Having the G6 data on my phone is so valuable! Thankful for this way to manage my a1c and lead a full life!

Slow development. These developers are always behind on the latest iOS update. The Apple Watch series 4’s new faces don’t even support displaying your blood sugar as well. I work in development and this is completely unacceptable for a company who makes a product that people’s lives depend on. Every other app I have installed does not have this issue....

It’s a shame!!!. App worked good, but can’t keep up with Apple iOs 17. Talked with tech support and they mentioned that have no time table for update. So now I can’t see my trends and I can’t share with anyone. Tech support suggested that I turn off automatic updates so it doesn’t happen again. So I guess I need to decide if I want to update security or see trends and have my wife know if my sugar is too low…hmmm….

Nice App w/little flaw. The app is great, but I don’t like the most recent update with the time in range bar showing all colors even though you’re in 100% range. I liked it when it showed all green.

Report log. Report cuts logged items off based on page size. This is not helpful when trying to review and manage readings and logged activities. You should be able to see everything that has been logged and input regardless of page size.

Good, but keeps crashing. This app is very helpful and helps me a lot with my diabetes management!- but I was only once able to open the app, since then it every time I try to open it it keeps crashing... thank you for this app and I really appreciate it, but please fix this problem...Thanks!

Good update. I like the new layout and the increase available information. But app still doesn’t show clinic sharing status if sharing was set up on the web rather then in the app; I find this very, very confusing