DJI Assistant App Reviews

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Last updated 10 months ago?. There have been several iOS updates in the last 10 months with no app update from DJI. This might explain why this app barely works on iPhone X. App regularly has to be restarted, Calibrate Center doesn’t hold after a reboot, navigation bar always moves to the middle of the screen. Very frustrating app to use. Come on DJI, update this app or release a new version already!

Terrible app!. I have written to tech services in the past and never got a response in regards to the app needing to be fixed with the floating bar. THEY NEVER FIXED IT!! Batteries are crap! Bought 3 new Ronin M batteries and was a waste of money because they won’t even show any information, lit dots, to inform me as to their status. I have a charger that was included with the stabilizer kit to charge the batteries but it seems as though DJI is milking everyone for more and more batteries. Been to the forum and there is never a remedy for this battery issue. Especially never from DJI. Also, the APP still has the floating UI BAR issue without response after I emailed them about this issue. FIX THE ISSUE!! We pay enough for these products, help the professionals out there who are using it!!!!

What are you guys doing?. If you aren't spending any time/money on the app why is it even here? This is the worst app in the store and it's cost me HOURS of time on set. Thankfully we switched to a Movi these last couple shoots and I don't have to deal with this horrendous app any more. Why do you enjoy wasting our time?

STOP COMPLAINING!. First of all, everyone who has written a 1-star review here needs to go back to kindergarten and learn how to use a computer (and patience). If you read the manual, you should have a clear understanding of what this app does, or doesn't do for that matter. This app works EXACTLY as intended for the Ronin. The only reason I didn't give it five stars is because it didn't do anything to blow me away. I can easily open this, pair it with my Ronin-M, calibrate, and tweak sensitivity settings. What more do you need it for?? The only drag is that it doesn't stay paired to your Ronin when you close the app on your phone, which just requires you to re-open the app and pair it automatically. A 30-second fix. Stop complaining, people.

This makes me want to not want to purchase a product from them ever again.. The app doesn’t work at all. I go to login but then it just shuts off. Then I tried deleting and re-downloading but I got the same issue. After looking it up I see that pretty much everyone still using the older products are having a similar issue. This really disgusts me honestly to see how they don’t care and makes me not want to upgrade or buy any other products from them because who knows when they’ll stop showing support for those devices. Which are not cheap by the way!

Worthless. Absolutely worthless. Nothing works as intended, can't click on anything. This was supposed to help me reset and debug a device that DJIs own software upgrade bricked. Feeling helpless here. I've spent my whole day trying to get my phantom 4 pro running again for a job. Fearing I'll have to send my drone into DJI for a fix, who knows how much work I'll miss during that process.

DJI, you’ve lost a customer. I went to the Facebook marketplace and purchased a used DJI Ronin M only to discover that the app will not even function properly for me to calibrate and actually USE THE GIMBAL. I have a pile of useless metal just sitting in a corner now, because of this terrible app and DJI’s terrible customer service. THE RONIN M IS USELESS NOW

The app needs to update. Finally, they just updated 🙏

Simple and easy. I love how strait forward and easy DJI made this app to use. It connects to my Ronin M in a flash and works perfectly for trimming or adjusting settings in the field.

Tells me my email is already used?. Directions for my gimbal tell me to first download this app, and it won’t even let me register an account. It said I already had one with this email, but when I try to retrieve the forgotten password it says the account doesn’t exist. I tried multiple emails to make an account and each email said it was registered with an account already. Bummer! Not sure where to go from here...

Can Someone give a crap please?. I can’t even use this app anymore. Everytime I login into it from my phone it crashes. I have to delete the app and try download it for it to even open again. Please someone take the time to update this app. There are plenty of people who still use Ronin-M’s!!!!!!!!!!!!!!! This app is garbage. The fact that I have to take my laptop out just to recalibrate it is annoying. There is no “on-the-go” anything anymore. Thanks DJI.

Login successfully? =quit app. So I got this for my new ronin M. Took my time to balance the hell out of my camera; niceeeely balanced...alright perfect! Let’s get the app!! I download the app, have my email and pw ready, I log on and it quits right after that. The only way I can even get into the app to configure the ronin M is to purposely type in a wrong email and pw; and select “login later”. What a waste of time. I would not recommend this mediocre system to anyone professional or starting out.

Pretty terrible. The app looks like it was designed 10 years ago. Hardly ever works. Click on calibrate.. nothing happens. It's honestly like they spent 5 minutes building the app and just pushed it out. Easily the most frustrating part of anything I have ever used made by DJI. UPDATE THIS PLEASE!!

WARNING: Doesn’t work with iPhone X. The bar that goes across the screen where you select “gimbal” “control” “viewer” “more” will constantly shift up and down, blocking the options to choose from and sometimes moves up entirely off screen so that you can’t make any more selections. This is horrible and basically makes the app unusable, and in order to set up the Ronin M you need this app, so guess what? If you have an iPhone X you can’t use the Ronin M, which seems pretty stupid to me. How do you rely so much on an app but then don’t make it compatible with the newest phone? (Which has been out for months now...)

Unbelievably poor app!. The DJI Assistant 2 app is garbage, will not connect to my P4P via the computer or via the iPhone, tried all variations of connecting, booting. Since the DJI Go 4 app is totally reliable and amazing, it is hard to reconcile. The Go4 app keeps telling me I need to calibrate my Vision System via the Assistant. But it simply can't be connected to the aircraft. This app is nowhere near ready for release # 1, much less 2.

Needs to be updated for iPhone X. DJI, I absolutely love your hardware on everything you produce, please don’t forget about this app, just needs a bit of cleaning up for iPhone X users to make it look sharp. Plus there’s a comical issue where a selection bar keeps moving up the screen whenever I press anything on the screen. Please please please update this app for 2018

Can’t ever log in. I’ve tried three different emails and every single one tells me it’s either already taken (these are brand new emails) or they are the wrong password. This shows up whenever I try to register. This app is inconsistent and sometimes works sometimes doesn’t. I left for lunch after using this app successfully for about an hour and tried to log back in and I’m back to square one.

Please update for iPhone X ASAP. As others have said, this is unusable with the toolbar constantly shifting up. I have a shoot tomorrow and this is going to be a nightmare to deal with! Luckily I’m just borrowing this so I won’t have to rely on this app constantly, but this really disuades me from ever becoming an owner. It’s a shame because I love the other DJI product I own, but this is just an awful app. The original Ronins haven’t reached end of life, so please keep the app updated!

C’mon DJI 🤷🏾‍♂️. I buy all of DJI equipment. I am very disappointed to say the least. I have a huge shoot tomorrow and I can’t even use my Ronin M, because the app isn’t working properly. This makes no sense. If I I don’t have a Ronin S, I’d be screwed. Please update you software or I’ll have to go elsewhere for my next gimbal.

Won’t allow log it. Everytime I try to register it says “Email used already” but when I try to retrieve the password, it says “Email not recognized” this is for ever device I try and Every email I try, I cannot use my Ronin S or find out what’s wrong with my Robin M, this app does not work at all

APP Doesn’t work for iPhone XS. Downloaded the app for my Ronin M and will download but as soon as it’s opened it closes immediately. I also see that DJI has failed to update this app in two years. Guessing they’re done with keep their old products up to date when moving forward. Disappointment when contacting support as well. As they have no excuse; they just tell you to go get a different phone.

iPhone X here 8 months now still no patch. App worked great on my 6s Plus but I recently updated to the iPhone X and am surprised to see that with how long the iPhone X has been out DJI has yet to fix this stupid bug where the mode selection bar rises up and eventually disappears. Now when I go out for gigs I have to bring my old cracked screen 6s plus with me just to calibrate and change settings on my Ronin M. I have over $6,000 worth of DJI products and love them but can’t understand how something so simple has taken this long to address🧐🧐🧐

Ronin 2 so forget the rest?. Seems as though dji just cares about new profits and has abandoned their older clients. The ronin 2 app is sleek and works well, and this piece of just is a relic from the old days of iPhone 4. The hell man. You pay a ton of money for a product just to get forgotten because a company is greedy. Dang it burns.

DJI turns your expensive gear into a paperweight. You can spend a lot of money on some fancy DJI gear. But when DJI gets tired of updating the app for that product, it will turn your fancy gimbal or drone into a paperweight. So don’t get too attached to their products - they can take them away from you at any time.

I can’t open the app at all on my IPhone XS Max. Basically what the title says... I input my login information... then the app crashes ... I have to delete it completely and then try to log in again for it to instantly crash again... please help so I can tune my Ronin 1...that I still use to support my cinema camera rigs...

Found A solution!!!. Guys I found the solution thank me later. Before using the app if you are using an iPhone X or later turn on airplane mode also make sure your Bluetooth is on and it will work just fine! Good luck 🎥

DOES NOT WORK WITH IPHONE X!!!!!. So I got the Ronin-M, and I have the newest phone running on the latest software. But when I open the app on the iPhone X, each time you click a menu section the menu bar moves up, and eventually off the entire screen making the app unusable. Please DJI make an update to make this comparable on the new phone. I am extremely upset since I just spent all this money on a product and can’t even use it!!!

. App does not work.. This app does not work on iPhone 7 or iPhone 8, I have tried it on both. It crashes on open. I have contacted support, via email and phone. They have not been helpful. And the forums also show that many others are having the same issue. This is very frustrating. It’s like they don’t care to fix the issue or like they just can’t and don’t know how to fix the problem.

DJI Assistant. DJI Assistant is useless. I have a Mavic Pro that will not calibrate. I was told to get the Assistant loaded onto my iPhone and reset the firmware to factory settings. Did that and I connected my iPhone to the controller and hit the factory reset button on the app. Message pops up saying I have to connect to the device first. Well, what other device is there to connect to than the controller? Useless.

Does not work at all. Using iPhone 12. Won’t let me log in even though password and everything is fine. Wanted to downgrade my Mavic pro Enterprise to get intelligent flight modes working. If I had I choice I would never buy anything DJI since it’s such a hassle to get ANY of their ANYTHING working. Nothing but a headache.

The worse. I purchased this product with additional batteries and it will not connect at all. It says turn off motor kill and the. When that's not showing it's says no intelligent battery. They are charging over $1000 for this product and it doesn't work. I want my money back. Really disappointing for DJI.

Terrible!. I was trying to shot a video for client, when my p4p say I have to update my vision sensor system. I download the app.... and spend 2 hours trying to connect and can't even connect! This worthless. Please invest some of the money I have spent on your products to improve this app!

This app is terrible, fix it DJI.. This app keeps shutting off on it own. When downloading it and logging in it closes itself, I found I have to turn off iPhone and turn back on. Once you connect it to your Ronin. It closes it again and keeps closing when I click the app. Had to turn off the iPhone and turn back on. Now randomly when I’m in the app it just closes and I have to turn off my iPhone and turn back on. I have a iPhone XS. Fix this issue DJI. You already have a 1 star average rating for this app. Your other app for the Ronin-S, Ronin-SC and Ronin 2 work flawless. I own the Ronin-S as well. There should be no reason why you can add the Ronin M to the other app.

App almost unusable. This app seriously needs to be updated to work on newer iPhones. The menu bar disappears off the screen making navigation within the app almost impossible. You have to continually restart the app to make the menu bar appear again. DJI please take a little time to update this app because believe it or not people still want to use the product they bought from your company, even after they get a new phone.

Just Read. ...and you’ll easily figure it out. This works, and always has, well with my Ronin.

Crashes immediately. Using this on an iPhone X and also tried on an iPhone 6s, and on both devices the App crashes immediately on startup. It can’t be used. This is making my Ronin MX almost useless because I can’t make the necessary stiffness adjustments to make make the gimbal stable. A huge problem. Please fix this!

App doesn’t work!. I have the mavic pro and the Osmo+ so I’ve used all of the DJI apps, but this app trash! If this is what I need to operate the ronin, this needs to be updated ASAP! I have an iPhone X and it won’t find the ronin. I’ve deleted re-installed about 10 times already. Seems as if I’m not the only one with this problem and word on the street is that the customer service is crappy. Come on DJI do better.

Inconsistent. Please make this app work more consistently something is always going wrong with it. Makes me not want to buy anything else dji. Nothing like filming a wedding and having to just cross your fingers the app isn't buggy that day. Or maybe it's the ronin that's buggy either way I spent good money on your ronin and shouldn't have to worry about getting the thing to operate properly.

Cannot Find Devices. The annoying popup dialogue box “Cannot find devices” is constantly popping up, even when it’s connected. Exasperating app. DJI takes all our money away for their products, and they have no stable/robust apps or timely support. Shame on them!!! 😡🔥

Completely inconsistent ui. It’s a necessary app but it’s garbage. Sometimes half of the setting will simply not display for thing like stiffness, strength, outfilter and control. Smooth track adjustments completely disappeared on me for a while and I had to restart the app and Ronin over 5 times before hey came back.

Put simply, it doesn’t work. It doesn’t stay connected to the Ronin M, so forget about using the app. When you can after a dozen tries, try to do what you need to do quickly because it will disconnect. The slide buttons on the kill motor page are rarely lined up with the correct line. When they are though, they don’t work and say “turn off kill motor” when the kill motor switch isn’t on, so good luck calibrating. $900 for a gimbal that is basically useless bc their app is terrible. Thanks DJI.

It is ridiculous.... The app crashes every single time I try to log in. If I don’t log in, I cannot use it and the live customer support is laughable to say the least. Stopped buying DJI products because the message they send is that the second they come out with a newer version of a piece of equipment, they no longer care about giving proper care and maintenance to the existing user base. The company brands itself as being at the forefront in technological advancement... yet we cannot seem to fix a bug with a SIMPLE UPDATE in years?

iPhone XS Max review. This app Is TERRIBLE. I’d give it negative stars if it were possible. It’s supposed to run my ronin m gimbal. It fails miserably at doing so. Images land randomly on pages and block you from interacting with options, beyond cheesy layout- it seems is hasn’t been updated in a year or more- so that should probably speak for itself. But for a $1,000 piece of equipment I should be able to count on a BASIC functioning application to coincide with the product. This is like you hired a 7 year old as your app designer. Please for the love of god fix this awful awful app and bring it current.

Wish I had a chance to use. Just bought a ronin m, downloaded the app and went to log in to play with it and as soon as I enter my information it closes out, now every time I try to open it it just opens then closes automatically

I can’t even open the app when I sign in with my account.... The app doesn’t open when you login!!! I’ve tried with 2 different iPhone X and a 8 plus and it doesn’t work!! I need to use the app to fix the shaking issues that I have due to their auto tune up and I can’t use my Ronin M, the footage I’m getting it is terrible!!! What a shame reading all this bad comments about DJI apps and support. Your products are amazing but you are ruining it with your horrible Application! What do I need to do to be able to use my Ronin again??? Please HELP!!!!

App won’t even open. I set up an account, which is an entirely unintuitive process. Can’t be done, or at least it wouldn’t allow me to do it by tapping the CREATE ACCOUNT button in the app. When I finally worked it out, the app crashes every time I try to login. And then won’t open again, until I either wait a while or re-download it.

One Small Setback. So I just bought a used Ronin M. Read reviews, all complaining about how the app does not work. Well... It does. READ IF YOUR APP CRASHES CONSTANTLY: I have an iPhone 11Pro. When I need to use the app, switch on Airplane Mode, and turn Bluetooth back on. Bam. Works without an issue. I found this solution from another review. Thankfully I searched around for a minute or so. Spared me a headache. Honestly, I can tell the screen is a bit shifted since it isnt well optimized for the larger phones, but all of the essential customization seems to be usable.

GREAT APP. This app works great with my ronin m! Yes there are some bugs with that app but that’s nothing the developer can’t fix with an update! I would recommend this app every time and for those who voted this app as a 1star please read the manual of the app and your ronin m then you’ll figure out how to actually use it

Glitch. First time using the app to set up my Ronin M and I can not connect my gimbal. It brings up a page asking to create a name and password for the gimbal. After I make a password it says “password must be 6 characters.” No matter what I do this message comes up. So I’m the end I still can not connect to the gimbal to calibrate the system.

iPhone X Incompatibility. First off, the app hasn’t been updated in a year. So that tells you most of what you need to know right off the bat. Second, as stated in other reviews, when using the app on an iPhone X the bottom menu bar will slowly reposition itself upward every time you tap an option in the UI. This is pathetic to the point that I was just laughing while experiencing the issue on set. The bottom menu will eventually drift up to off-screen oblivion until it disappears and you’ll have to force close the app and re-open. DJI, you can’t just leave us in the dust after coming out with new products. THIS NEEDS TO BE REMEDIED. The Ronin-M is a fantastic gimbal (better than the MX in my opinion because it doesn’t have that obscene protrusion sticking out into all my wide tilts). Just update the bottom menu bar to not float away like the money you’re about to lose when users switch to another manufacturer.

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Hmmm. Won’t connect to my DJI mavic air. It’s turned on and in connect mode. Pointless really

So glitchy is literally doesn't work. DJI are making so much $$ on these Ronins but their app is horrible - went to so many forums and people are have the same app problems over a period of years! Get it together DJI! Worst app

Poor iOS compatibility. Slow app updates resulted in application crash down in new iOS 9. I can never open it and run the app properly in my iPhone 6 (iOS 9.0). Rubbish.

Upgrade headache. Overall the app is great. My main problem is Justin the difficulty in upgrading the firmware. There has got to be a more intuitive and simple way

Dean. Nice product, but.....App doesn't support iPhone 4 or iPad 2!!

All emails are registered already?. Ive tried to sign up with 3 different emails and supposedly all 3 have already been registered, ive tried forgotten password, and it says the reset password email limit has been reached but i haven’t received a single email. This is bs i need this tomorrow and its not cool yo

What is this. So what's the difference between this and NM Assistant?

Buy a damn parrot these drones are rubbish. TRIED TO RESOLVE VIA SUPPORT FOR OVER 1 MONTH DJI WASTING TIME! OUTRAGEOUS I WANTED TO TAKE MY SON OUTSIDE TO FLY THE MAV 2 PRO NOT SIT INSIDE ON A PC FIXING IT!TROUBLESHOOTING FOR OVER100hrs IT COST $3000AUD AND ONLY 1 AND A HALF MONTHS LATER MY SON AND I ARE NO LONGER ABLE TO GO OUT FOR A DAY TO THE FIELD TO FLY OUR NEW DRONE?! YOU EXPECT PPL TO HAVE 3 SCREENS TO TEST YOUR OUTDATED APPLICATION ON WITH MULTPL DIFFERENT OSs? IM NOT RICH I SAVED FOR MONTHS TO BUY A MAV 2 PRO AND SPECIFICALLY THIS MODEL AS IT WAS ADVERTISED AS BEING “THE LATEST RELIABLE ADVANCED TEC SMART DRONE” I DECIDED TO BITE THE BULLET AND BUY ONE A HEADACHE COST ME $3000! AN UPSET SON! AND WASTING DAYS AT A TIME ON PC! CONSULT TECH SUPPORT & NOT RESOLVED & BEEN A WHOLE MONTH (WHEN) THEY REPLY WITH CUT&PASTED TROUBLESHOOT EXPECT ME TO PURCHASE NEW CABLES TO VERIFY YOUR (BRAND NEW SUPPLIED) CABLE IS FAULTY?! AND YOU SEND A NEW ONE, CANT RETURN OTHER CABLE$$ & STILL FAILS CALIBRATION DJI 🌏🎦 DJI 🌏🎦 👁👁

Look after your original customers.. This up keeps crashing on start up. Please fix it as we can’t use the Ronin. I know you have new products but you have old customers too. Make a new app or update this!

Crashes. Not compatible with IOS 9 and it's been over a week with no fix. I'm unable to access my Ronin M in the field, need to plug into PC. DJI products are great on the surface but they are all full of problems and DJI customer service and support is non existent. Can't wait for another player to enter the market.

Dji Mini 3 pro. When will you add support for the mini 3 pro

Needs updating!. Good app which hasn’t been updated to work for iPhoneX / XS Please update!!

Unable to load software. tried disabling firewall. It just wont load. frustrating

dji suc. thtis company would have to have the worst customer service in history they do not care about any thing except making money

Typical DJI quality. Works like a dream.

Update App. It crashes on a continual basis. Tried doing a hardware reset, tried deleting and re-installing App. At this stage it’s very un-stable. Hopefully these issues will be fixed shortly.update. App now launches but when making numerical adjustments nothing seems to be reflecting in the movements. Still flawed with many issues

NEEDS UPDATE U/I IS BROKEN. Terrible Experience

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Does not work with iOS 9. Ronin app not compatible with iOS 9, test buttons do nothing.

iOS 9 bug. Will update my review once you update your app. Needed my ronin this week for a few shoots and couldn't calibrate on site without the app.

This app is great BUT.... When is this up going to get updated I purchase 6 months ago DJI Ronin and till this date this app hasn’t been updated for latest IOS, is at least someone monitoring the app reviews?

iOS 9 crashes. Don't update to iOS 9, not supported! DJI please fix asap please

iOS 9 does not support this app!!!. Either don't update your iPhone or expect this app to crash every time you open it. Called dji support and they claimed to not know about it. Terrible company with even worse support. So glad I shelled out $3000 bucks for a ronin and and other 2k for a phantom. Will be moving away from dji in the future.

Out dated and VERY buggy. App is very out dated, we’re almost 2019 and still can’t deliver a solid updated app for my ronin M So many bugs every time I hit “gimbal,control,viewer,more” it moves up until disappears from screen and have no choice to restart app

Poor setup. It did not work at all!!!

A must if you have the Ronin. Works great.

Doesn't support iOS 8 !. Make sure you still have an iOS device not yet upgraded to iOS 8 This doesn't work on my iPhone 6+

Doesn’t work. Doesn’t work

UPDATED NEEDED. The app looks outdated. When I change the speed on the different types of panning the numbers go back to 0 when go back to the main menu and check the speeds again. The app freezes all the time. I need to make a change then close it and re open it, if I want to make another change. And then all the changes just disappear anyways. So it’s pretty useless.

Crashes with iOS 9. Crashes on startup with iOS 9. Please update asap!!!

Worst designed app ever. Honestly the most confusing and worst designed app in the App Store.

ABSOLUTE GARBAGE. You have an app designed for iOS 7 when IOS 14 is coming out this year!!! I would write a more extensive review but I couldn’t even log into it make an account with the app which left me not even able to get into the app. Rented the ronin-m for a client shoot and now I can’t even login to correctly balance the gimble. Completely messed my shoot up and costed me money! Fix this please. Funny how you can have such an amazing product but such a terrible app for it! Figure it out DJI!

Need support for iPhone 4. I have an iPhone 4 and just bought the DJI Ronin. I’m pretty disappointed the app doesn’t have compatibility with my phone.

Doesn’t even open.. This app is absolutely worthless along with my ronin that I can’t even connect to. Every time I try to open the app it crashes. Thanks DJI!

Horrible app and product. Very outdated app and it broke my $1000 DJI Ronin M. Trash

Need to close app to reconnect. Every time I lock my iPhone 8 I have to close and relaunch the app to reconnect to the Ronin-M. Seconds I could use back on set.

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Update the App!!. Please update the app, it doesn’t work so well with my iPhone X. Every time I press a button in the app the bottom goes up and up before I can go in to whatever icon I pressed, it feels so outdated also compare to the app for the drones!!!

Horrible app! UPDATE IT!. I just purchased a Ronin M and the app keeps telling me the I'm not using the DJI intelligent battery. The motors won't work because of it. The batteries that came with the ronin seem to almost be too small for it. I'm not sure what is wrong.

UPDATE THIS APP. DJI, focus on some products you’ve already made for once. This app is so ridden with errors it should be a crime to install it. The problems are listed in these reviews. Please read them.

Bar across the screen is terrible. The navigation bar across the middle screen is the worse.

App issues. Every time i open the app on my iPhone it asks for a password of 6 characters. However, the password i have is longer than 6 characters. How do i change this so i can use the app?

Menu?. Why does the menu disappear? It seems to go up and then for a while it’s mid screen, then it’s gone. Sorry, this is useless at times. And there’s no guidance. Eeeesh.

Can we get some oversight?. Like others have mentioned. I too am suffering from the lack of support. Take one of your guys and give him a few weeks to update this app. It needs to be refreshed. Or make it open sourced so someone with greater skill can make one 🤷🏻‍♂️

Why doesn’t the app work for iPhone 7. I’m trying to connect the ronin with my phone and the app shuts off why is that

Terrible app. Keeps glitching, saying that a certain option was ON which wouldn't let you control a portion of the system even though it clearly was OFF. If you tried to turn it ON the system would say it's OFF omg

NO CONNECTION. After purchasing my ronin m 5 days ago . All looking great putting the pieces together , no problem with that . The app can not “ find “ my ronin . I attempted everything , Please fix this dji !

Doesn’t work. The app doesn’t work every time I open the app it turns off you can’t even type in the password and user to login it kicks you out

Doesn’t work with iPhone X. The menu bar moves up every time you select an option. It blocks menu options and then disappears once at the top. Inexcusable that this hasn’t been updated

Now what. Ronin M. I click auto tune stability. It tells me to to turn off "motor kill" first. "Motor kill" is not on, and when I try to turn it on, it tells me "cannot turn on motor kill because device is calibrating." Not sure what to do next.

Unusable for iPhone X! Please fix!. Every other time you click something the menu bar migrate closer and closer to the to the top of the scree until it disappears completely. I would give this 0 stars if I could.

NEEDS UPDATE!. PLEASE UPDATE!!! I have a Ronin-M and am forced to tune it from my Mac only because of constant/nonstop crashing! I spent a large amount of money buying this gimbal, and can practically not even use it!

Awful App. This app now crashes as it boots. The only way to get it to work is to have your phone in airplane mode with the Bluetooth on. Fix this ASAP.

Not working. I bought ronin m for my Sony camera and was told to download DJI assistant but it’s not letting me log in saying email used when I didn’t register it what’s the issue also can I use the gimbal without this app?

UNACCEPTABLE!. This app completely freezes and kicks you out. No matter how many times I have rebooted my phone or uninstalled and reinstalled the app, it continues to crash!! Unacceptable!! I’m taking my business elsewhere if this isn’t fixed immediately!

FIX THIS APP!!!!!!!!. This app is not recognizing my device. Nor is it recognizing my phone. I attempted all possible solutions. None of them worked. Why would you guys randomly implement a 6 character password?

PLEASE FIX YOUR APP FOR IPHONE X. You need this app so much to use the Ronin. I upgraded my iPhone to the X and now I can’t use it at all! The bar goes floating away. You sell professional equipment and your app is make by a 2 year old. Come on, step it up a little please. UPDATE THE APP

DJI bailed on this app!. Absolutely garbage, will sometimes shut off right away and even when it works, it won’t connect to your ronin even when it’s name is shown and detected. Read the forums and you’ll see DJI has no clue on how to assist and probably stopped all support.

Does not work on iPhone 10. Warning to all iPhone X owners, I have spoken with DJI several times about the issues with this app and they flat out told me several times now they will not continue developing for this app!! Very frustrating!!

App Force Closes before login. I can’t access the app because of a bug or something. The app force closes after a successful login each time on my IPhone

Needs support for iPhone X!. If this is a “professional” app for professional products, it needs to support the phone a lot of professionals will use. Please add proper iPhone X support!

Broken. Please update the up. The navigation bar continues to float to the top when the app is being used. After a few presses it leaves the screen.

Need help!!!. This app won even open??? Someone there??? Did you guys update the app for the new iOS version??? Or the iCloud account where this app was rendered has expired?? I’m a software developer/ app developer!! Lmk if you guys need help fixing this because the app WON OPEN!!! Ty

Update this app PLEASE. What’s your deal DJI? Are you not all about quality? This app is a load of garbage. Like everyone else is saying, the menu bar keeps going up until it’s off the screen. Are you guys even seeing these comments? Wake up!!!!!

Ridiculous. I spent over $900 on this device and it doesn’t even work with the iPhone X... make an update for your app DJI, you can’t expect people to be okay with an app that doesn’t work.

Really good a crashing!. If there’s something this app can do is crash. Specially when you need it to work and calibrate you’re ronin for a job.

Optimize it already.. Doesn’t work for iPhone X. Bar moves up the screen and disappears. I have to constantly exit out of the app, terrible experience

not working for iPhone X. DJI please update your software. I’ve been trying to calibrate my ronin m for quite sometime now and it’s not working. The menu bar tends to go up when selecting gimbal, control, viewer etc. Please fix!!

DJI is NO LONGER the standard for video equipment. This app decides to constantly crash the DAY of my shoot.. thanks guys! Way to go with your crappy app. The Ronin is trash, currently struggling with it now!! I’m done investing in DJI products. I’ve had these for almost 3 years now and NEVER had a smooth setup/use!!

iPhone Xs incompatibility. They won’t update the app for the new iPhones for some reason. Menu bar keeps going up and covering options that I need to get to. Absolutely garbage UI

Poorly optimized. This app hasn’t been updated in forever! Connectivity issues make the wonderful Ronin unreliable on set. Wish they would update and optimize this app so it can be the best it can be.

Terrible. I can even use the app. I won’t even let me create an account. It claims my emails are already linked to accounts even though I’ve never used it before. Smh

Unreliable!. Unfortunately it is unreliable. As in you can not rely on it to consistently perform. As in while production waits around the DJI items don't work. As in everyone gets frustrated and talent on set gets nervous while tech people fiddle with DJI toys! Reminds me of amateur equipment.

Won’t even open. Can’t even open the app without it immediately crashing therefore I can’t re-connect my remote control

App doesn’t work at all. When you open the app it’s closes less than 2 seconds I delete and downloaded it again and the same situation it doesn’t work.

Needs actual development.... Doesn’t work.... have to search online if you have an iPhone or Mac to make things work at all. I’m 3 hours in after I balanced everything to get the app to connect. Still won’t connect. Good luck...

DJI, read your reviews. Why is this app thrown to the way side? Last update was 2 years ago. The app does not work no matter what the troubleshooting. Frustrating that I cannot configure my Ronin for a film today.

Incredibly unreliable. This app has tons of bugs including disconnecting randomly from my Ronin M. For some reason DJI just does not care to have a working useful app. App has not been updated in a long time.

App constantly crashes on iPhone 8 & X. The app now constantly crashes out on iPhone 8 and X. Also tried on iPad Pro and crashes there too. Please fix! Can’t calibrate my Ronin MX till this gets fixed.

DJI Assistant App Doesn’t Work. I downloaded the Assistant app to help run the original first generation Ronin. I installed the app on 2 devices, my iPad and iPhone, and the app would attempt to start but crash out every time...on BOTH devices. DJI...how is this possible? So disappointed.

This app is just trash.. I spent 2,000 dollars on your Ronin M, but I can’t even open the app????? Are you kidding me!? And I saw this app hasn’t been updated for a long time, why DJI didn’t even try to fix it!?!

iPhone XS Problems. Reiterating what others have said. Menu bar on iPhone XS Max moves around and will disappear off screen. Incredibly annoying and disruptive to workflow. Great product (Ronin) and one of the worst apps ever.

Won’t even launch. After reluctantly using this app for a few years, now it just immediately crashes after opening. Pretty ridiculous for a product people rely on professionally

Doesn’t fit IPhone 10 configuration. The buttons for this app on IPhone 10 are displaced and it’s incredibly difficult to navigate

👎👎👎👎👎👎. If there were 0 stars rating I would rate this app that. Terribly unorganized, app hasn’t been updated in a full year possibly more and doesn’t support newer phone models. Terrible app do not recommend.

Completely unusable. Crashes every time. EVERY TIME. I’ve never been able to use this app in spite of numerous deletions and redownloading the app. Terrible. Absolutely worthless. Spent a ton of money on the Ronin-M and it’s crap!! Thanks!!!

App crashes every time I try to login. App crashes every time I try to login, the ronin app tells me I need to update the firmware but how? How can I update it if the app never works? Pure Garbage