SM Home App Reviews

School newsletter attachments still don’t work in app. I do like the app because it can push notifications. I can still see school messages even when my normal email delivery gets blocked because it went to spam. My only issue is that the attachments (typically the weekly newsletter) sent in the messenger app fails to open or allow me to copy the link in a safari browser.

This app is a mess. Nothing loads, messages never arrives, voice messages dont load. It gets frozen, or crashes.

Nothing loads. It’s an awful app. The app loads but the messages nor the inbox load.

Update makes setting time out way more complicated!. The recent update makes choosing the start and end time for an absence far more complicated and time-consuming. Users need to click on a round “clock”, try to click on the hour nearest to the time, then edit the minutes. Please go back to the old, easier way of simply selecting the hour and minutes from a drop down menu.

Just spins. Doesn’t ever load just spins

Helpful app. This has helped my communication with the teacher and I like that I can easily get pictures from class.

Disappointed. The app suddenly stop working it won't even open

Garbage App that freezes with no working buttons. Good luck getting anything to work. It takes 20-30 seconds for it to respond to anything you click on.

Never sends confirmation email. It’s a shame that the Ed Tech bar is so low that companies like this can survive. In multiple tries to register my account connected to my kids’ school, I never receive the confirmation email, and the app won’t let you in at all until you complete the confirmation loop. Password reset also doesn’t deliver anything. Obviously some people are able to “use” this thing, but I have checked every folder and spam and everywhere else — they’re just broken.

Wrong name??. Somehow my name defaulted to my father’s name…he hasn’t had a child in YEARS. I signed up with my email address so I don’t even know how they got his name. There’s no way to change it, no way to contact anyone. The “help center” is no help.

Horrible. Logs me out randomly. Loads incredibly slowly. Doesn't show badges. I really wish my kid's school had stuck with Remind.

App kicks me out if I click any chat messages. When I click chats , and hit a message to read , the whole app kicks me out . I can’t even see what my daughters teacher posted . And this is suppose to be the best way to communicate with the teacher , REMIND was way better ! Idk why they changed it.

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Okay app. Informative app if you just want to review info sent by schools. Bad if you need to interact with it such as reporting an absence - limited category of absent reasons and time logic designed flaw where absent time can not be earlier than 9:25am. (Most schools starts well before 9 in our district)

Excellent improvement. This app is a great improvement and appreciate the opportunity to communicate with school staff. Timely information and better control of my preferences. Thanks!

No function to mark attendance. I don't have the option to mark attendance, and I can't add this feature myself. I can't get in touch with support.

Useless so far. Only profile and inbox option are available!

Dated. Two issues without diving in very far. First is I have a new phone number, I have yet to figure out how I can delete my old number and add in my new one. Second, we’re in the year 2025 and this app doesn't have dark mode. Please give us a dark mode.

Doesn’t work. Horrible!!! I can’t log in on the web version and the school has sent me 2 password reset attempts. I constantly get Failed Login. I tried the App and I get Something Went Wrong. The school had reset my info on their end and nothing works.

Keeps logging out. Not one app needs that much attention . It's like feeding a Tamagochi. Deleting . Won't deal with this garbage .

Not dual parent friendly.. Honestly, I only use this app to get notifications but never to log in, because that would cause a log off from my partners phone. So it would be a game of log in and log off all the time for both of us.

Great App!. Super easy and convenient to use!

UI needs a lot of improvement. Sadly, it appears this app was designed by people who have never made an iPhone app before. The navigation is unintuitive: buttons are not in typical locations and they behave in ways that aren’t typical. I suggest redesigning this app, and the interface is sluggish as if it were made with a cross platform framework instead of native UIKit or SwiftUI. Oddly though, it’s better than the old School Messenger app, so it gets a star for that.

UI is very poor. When viewing emails, over 2/3 of the screen is taken up with the header, subject, to line and other non-essential stuff before you reach the message, necessitating constant scrolling. How do you enable notifications? I have 140 emails but not a single notification for them. Yes, notifications are enabled on my iPhone.

Doesn’t work properly. I am able to open a message but the mobile app doesn’t let me scroll down to click open any attachment. Feedback was sent about this but got no advice.

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