PetDesk App Reviews

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Nice Office. Everyone was so nice. They even worked my puppy Desmond in to their schedule, he was actually tagging along with MacIntosh my senior guy. First visit with Vet since moving from California. They did not rush me at all through out the visit, very patient and caring. Explained everything - answered all my questions. Gave me different options for tests and bloodwork etc. no pressure or guilt. Doctor even called the following day to see if any reactions or questions or concerns. Very impressed with the whole experience. Overall great experience and exceptional service.

Glitches Led To Lost PawPerks Points. During the overall time I’ve used this app with my dog’s vet/daycare/boarding services I have accumulated nearly 35,000 points. Due to the app’s numerous problems I am down to less than 800. Each time the app glitched I lost points. The vet clinic tells me “the developer is working out the problems.” I’ve yet to see the return of my PawPerks points. I know I didn’t use 27,000 worth of rewards. I’m not holding my breath in hopes of it being replaced. Just a need-to-know for the app developer.

A review for the PetDesk app. I think the PetDesk app has changed. Or a few things that was on it before that I no longer see. It is not changed for the better. I was very happy with it before, but not now. Things that have changed: 1. I can no longer find my Pet’s lab work, testing, etc. that has been done. 2. I was able to see older Appointments, lab results, x-rays & even older medicines. But I cannot locate them now. It was nice to be able to have that info to compare to prior studies. That way you knew if your pet was getting better or worse. 3. If you could give a little instructional video of how this app works that would be great. Please please turn the app back to the former version.

Super helpful app!. It’s really easy to use, and so helpful. You link it to your vets account for your pet(s) and then you can see all your pets info. I just got a notification today that my dog is due for her rabies vaccine, which I probably would have forgotten about, if I hadn’t gotten a reminder. I know a lot of vets send post card reminders or call, but to me a notification on my phone is faster and more efficient (for both me and the vet) so I love it. Also they sent me a “Happy birthday” message for my pups birthday a few months back which I thought was sweet!

Good app but not without bugs. This is a great app when you are able to sync with your Vet. We had trouble with this but the vet took care of sorting out. A couple of issues on the "to-do" list mostly related to syncing with your iCal. First this app doesn't seem to update dates if you miss a dose or off by a couple of days. You would figure it would recalculate the next due date for something like heart worm and update it in the calendar but it doesn't. Next because of this lack of updating dates when you try to manually edit the to-do it doesn't sync to iCal (even though sync is switched on). This provides a challenge because if you forget to change the calendar you now have 2 dates to figure out which is correct. Lastly in the completed section of the app it seems to not register that you checked the box off in a completely different date and marks the history as the scheduled date and not the actual dosed date. At least when checking the box it should ask when the dose was actually given. Too many holes in this app to actually make it worth using, better off using reminders.

Love the app and it’s functionality!. A few years back our local vet switched over to this and at first I was hesitant, but we’ve use this app countless times and it is incredibly simple with great functionality. You’re able to go through and select your animal that you need to bring in. Do you have the option to select what is needed such as a follow up or an emergency etc. which is very nice. Once you’ve selected what you need at that point you go through and get your animal all set and when you show up they are ready and expecting you. You’re also having to go through here and get medication orders taken care of which is also very nice. I don’t know if you’ve got pets I would definitely say this is a must have app.

Flawed but Lovely App. A great app for recording stats on your pets, like their age, weight, and diet. You can set alarms for their medications or feeding, and it works effectively for all sorts of pets (I use it for my dogs, cat, turkey, and chickens, but the features would be equally useful for animals like tortoises, snakes, fish, rodents, or rabbits). However, there are a few clunky features, especially with setting reminders. I feel like you should be able to set your pets into groups for reminders. I like being able to remind myself when to feed my chickens or dogs, but they always eat at the same time, so I just have to choose one animal to represent all of them instead of being able to place the reminder for multiple animals at once. But for the most part, this is a great app.

Seriously. It’s 2022 for crying out loud. And yet…. You would think that in 2022 that people would be able to create an app that would except alternate characters besides just letters, because not everybody only has just letters in their name. If we’re supposed to be an all inclusive global society, why can’t people write apps that will accept an apostrophe? And that’s not just it. There are a multitude of languages that use characters that are not just letters. Even languages in the United States that are not just letters. It’s infuriating that at this point in time everybody is still forced to conform to basic English instead of being able to spell their name their proper, legal way.

Nice, but needs a bit of coding help. I like that you can schedule appointments and have an easy place to organize most of your pet’s information. There is a fairly annoying bug in that you cannot delete old messages and continue to get reminders—even postcards!—for things already taken care of. For example, the practice forgot to save two of my pets’ records, even though they had them, and set a reminder for me to provide them again. I did. They had them. PetDesk had them. The reminders were deleted from the practice’s systems. But PetDesk continued to remind me about them and there’s no way for either myself or the practice to delete the message with reminder out of PetDesk. You also cannot add OTC medicines to the pet’s medicine list from the user’s side, creating an incomplete record. Finally, you can only add one note per pet, and that is limited to a certain number of characters. This is prohibitive and again leads to an incomplete record. As pets age, people need to be able to track weights, breathing records, and will have increasing questions for vets, all of which could be stored in the pet’s notes... if you could have multiple notes with unlimited character text boxes. Very close to being a great app. Fix the coding on these few things, and it will be ready.

Great app but needs a bit of work. I use this app a lot since I have many pets to keep track of. There are a few things that need to be addressed and would love to see updates for it. You cannot put notes in as the type box comes up and blocks the view so it is useless. You cannot see what you are viewing. The reminders are very confusing and when I am late for something, I don’t know if it sets the reminder again for the date when I actually finished the task or what I had scheduled. I really do not know how that works at all. Also I would like to put in how many months for reminders. There are some that are due in 9 months but have no way of putting that in. The option is either 6 months or 12 months.

Design Flaw? Developers not responding.. I use a password manager and my passwords can be pretty long. It requires a copy/paste function for the password input box, since the passwords are just too long to type in. This app does not let me paste a password in the input screen. I’ve never run into any other app that has apparently disabled the paste function to input a password. Perhaps it would work on a desktop, but not on my iOS devices. Don’t know if this is by design or accident. Without being able to log in, the app is pretty useless for me. Update. Still no changes and no reply. I don’t understand the purpose behind any app that doesn’t allow a password manager to input login credentials. It’s almost as if they are encouraging weak passwords. Still won’t use that kind of app.

Not enough explanations. My primary interest in this app is to see the lab results for my cats, but you have to be a vet to understand the information. If a result is above or below the standards there’s nothing to explain why and/or what the significance is of the result. Most are just initials, for example WBC, which I assume is white blood count, but there’s nothing here to help you as a pet owner. In my personal blood results things that are concerning appear in red and an explanation is given along with a recommendation to discuss with your doctor. With vet costs equal to and exceeding personal health care costs more information needs to be provided to help pet owners make educated decisions regarding care for their pets. Regarding the other sections I can more easily call my vet directly to get the information.

Most caring veterinarians you can hope for. We have been taking our pets to PMC for years. We couldn’t have been more blessed to find the most caring and knowledgeable staff anyone could hope for. They explain step by step what they think and how they want to proceed. Weather your pet is seriously ill or is coming in for a checkup. They all have helped our family go through some of the most difficult times in pet ownership. They treat your pet just like you would, a loved and important family member. Thank you PMC.

Appointment review. The only issue we had was that we didn’t get a response to our Pet Desk appointment request for two days and then olnly following a phone call to see if I could reach a real person which I did. The appointment was made via phone and we received confirmation via Pet Desk. I DO WANT to GIVE YOU SUPER HIGH MARKS for the new protocols due to Covid 19. It was seamless and Better than pre Covid. No waiting in the lobby with other pets, no wrestling the dog on the scales, or trying to hold the dog while getting my credit card out of purse and processed. Your protocols were super simple and I hope they continue after Covid.

Great care of all 4 legged family. Have been going here a very long time. Dr Schrader fixed my lab Xena when she got hurt. Then later when she was dx with back leg meniscus dr Findley helped her and helped us in how to care for her without surgery. After that visit I transferred all our 4 legged family members here. Dr Findley has helped many of our family to better health. This time we saw dr Brian K He was very nice explaining everything. Apollo liked him also. The staff are nice and make a fuss over all of their patients. We have needed help in the past for payment of a problem and they were very accommodating. And never once did we feel that were bad fur parents for asking for payment plans. I have recommended this practice many times over the years. Thank you for help with problems and just routine checks

Need to fix flaws in updated version 9.01. I have been using the Pet Desk app for a few years and had been satisfied with appointment scheduling. I downloaded the update upon prompting by the app and am so disappointed that I am thinking of deleting the app. Here are the issues: 1) Privacy & Cookies-there is no option to NOT accept all cookies. If you click on the Privacy Policy thinking there might be an option to decline some cookies, you will be stuck in a multi page legal disclosure without an option to choose certain cookies. 2) Scheduling Appointments-I reluctantly chose “ Accept All Cookies” after several attempts to find a work around to not accept all cookies had failed. I tried to schedule a technician appointment for my pet and wanted to schedule in 1-2 weeks time. I was only offered dates for this week (of which no appointments were even available) and could not choose a date past April 11th. I did not experience these issues prior to the recent app update. At this time, I cannot recommend Pet Desk until the aforementioned issues are resolved. AND NOW, This app is not accepting any nickname to submit this review. Shady!

Basic but could be better with few improvements. Overall, great user friendly app. However, I would LOVE to be able to upload files from the get, have a record tracker document area in it that can refer back to such as vaccines instead of just showing upcoming reminders/schedules. Would also love to track puppy’s weight as we continue to visit (I know you can put the weight in the profile but can fluctuate / if a puppy they are growing). I’ve been trying to find another app to keep all health records but would love to be able to do it all in one.

Excellent service. I brought in one of my cats who had suddenly become ill. I was stressed and anxious of course, but the Cat Clinic was able to accommodate me and fit her into their schedule. The entire staff was kind, empathetic, supportive, and professional. They gave me step-by-step information on her exam and bloodwork, and answered all of my questions. They treated my cat with the utmost care. And fortunately they were able to provide medication that helped her immediately. Thank you!

Best Pet/Vet App ever!. When my Vet (Parkview Per Clinic in Glendale, CA) sent me this App, I was immediately impressed! I asked all my pet owner friends if their Vet uses this App, they ALL said no! So I showed it to them and they too were also very impressed and said that they will be recommending it to their Vets. I love that it has all the vaccination reminders and dates. It keeps both my dogs’ information at the tip of my fingertips. You can also add a picture of them! There are so many Apps out there....some useful and some useless. I have to say this one is more than useful! I love it!!

Not a fan. I used this app to schedule my dogs appointment at the vet and gave a window of like 10:30-2. The appointment app then told me I had a time at 1 o’clock. Then 2 hours later it sent me another email telling me my dog had an appointment at 3. I called my vet to confirm the time and they stated I was in at 3. Later I got a reminder and a request to confirm my appointment at 1. I called again and they stated that she in fact did have an appointment at 3. So it scheduled my appointment during I time I did not request and it scheduled an appointment that I did not have. Don’t waste your time with this app, just call your vet and get it scheduled it’s way less painful.

User friendly, reliable, and CONVENIENT. This app makes the busy pet parent’s life so much easier! It’s user friendly, reliable, and best of all, convenient! You can manage your own pet profile(s) and how you’d like to communicate with service providers like groomers or veterinarians, and it makes it easy to have everything you need organized into one place. You can schedule an appointment and even request your pet’s records with the touch of the button - no need for a phone call. I use it both as a dedicated dog mom and as a team member at a veterinary hospital and can’t say enough good things about PetDesk. Their support team is also very accessible and knowledgeable.

The pet desk app. This is a great way to keep track of appointments and thing on ur pet or pets. Also if u have questions u can email them and someone will get back with u if not and emergency then i suggest u call them. There a great team of drs and techs and receptionist. They cared for my last dog from day one till the day we put her down a few weeks ago. Now we have a new pup and picked a dr to follow us thru. Love this place they are everything u would want to have loving ur pet from day one. Highly recommend place to go and to send friends and other family.

My feline family. My name is Kim Turner, I have adopted four cats from the McKean County SPCA and the staff at your clinic has always been wonderful to my family and me. I had my late husbands dog in my care and she was old and not well, and the day I decided to have her put to sleep was very sad, and comforting as well. The staff, from the vet to the techs to the receptionists, are the reason why I would gladly recommend Potter County Veterinarian Clinic to anyone in need of the right place to take their fur family’

Review. There was a mix up on the location(which admittedly has as much to do with the PetDesk app saying the wrong location as it had to do with me for not checking and confirming.) They we’re still able to fit us in despite the location mix up. Other than that, the assistant(?) that helped us was both nice and professional, great job! It all went pretty smoothly and they showed respect and patience to the dogs. Altitude is expensive but they do match up their services with that price

So Frustrating!. This app is a fabulous idea, but it’s rarely correct. I get hung up on pretty much everything I try to do on it. The appointments are never right, I get reminders for appointments that have already passed (as in months ago), and just now I tried to update the picture on my puppy’s profile and got stuck in the picture selection process. I can’t get back to the profile page, or any other page in the app for that matter. Now I just have to wait an hour or more to get back in and try again. The only thing it seems to get right all the time is trying to sell you pet health insurance. It’s frustrating to the point that I rarely use the app anymore. Unless I’m in the mood for an unnecessary challenge, I avoid opening it. Honestly, I wish my vet would just hook up with another app.

Good but not great - Suggestion. I like most of the things about this app. It’s pretty easy to use, my vet seems to like it, I can easily see some of the information I need. However, there’s a huge missed opportunity. When I make an appointment, I want to be able to put in notes to list whatever issues my dog is having and keep that for future reference. It needs to have a place for my vet to add diagnostic notes, instructions, etc and a weight tracker. There was an old app that had this and is no longer available but I loved it. Made it easy to see trends and remember all the problems we had dealt with. With 5 current dogs and 5 no longer with us, it’s hard to keep track of and remember ever little thing that I need. Also, while I love the lab results being available, I have no idea what any of that means. I would love for my vet (or me) to be able to enter notes and translate all of that into something understandable to someone with no medical background. Finally, I’d like to be able to “archive” a pet’s profile when they pass on rather than delete it. It just seems harsh to remove them, but maybe losing 4 in two years made me over-sensitive to that.

Love it!. I love this app! My local vet posted the app on their website and I decided to check it out. This app is exactly what I needed. I have several pets and trying to remember how much each of them weights, how old, or which brand works better for them was some times a challenge. I used to have all of it on a note stored to my phone. Sometimes I couldn’t find my note. This app really helps me keep track of everything. I schedule appointments, order monthly flea meds, set reminders to give monthly meds, and so on. It also keeps a history of all the visits. It allows family sharing which is nice. BUT... I wish it had a way to give access to others. Maybe like teams, or members kind of thing. That way I could add my husband, and daughter and they could also see or schedule appointments, or give meds when needed, check to see if meds have been given yet and so on. And basically have access to all the same information for easy communication when you have a special needs animal. Our furry additions are members of our family and our family is not just me.

Unreliable, can do more harm than good. This app is used by my vet to manage appointments and communication. It failed at the latter miserably and, as a result, put my pets’ health at risk. I took our newly adopted cats to the vet on 9/12. The vet prepared parasite medicine on the next day given their test results. Even though I enabled all forms of push notifications in the app - banner, email, text - nothing came. Unfortunately, the vet put too much trust in the app and didn’t call me until three weeks later noticing the medication had not been picked up. For god’s sake, the worms are not hurting the cats too badly. If this were some more serious illnesses, a delay in weeks could have really jeopardized their lives! I will certainly find another vet after this experience and hope the next one does not use the same app.

No SMS message. Really needed a prescription yesterday. Was told by my vet I would receive a text message. I did NOT. I did receive message in app and email (neither of which I was checking), but no SMS. And yes, I do have SMS turned on in the app and yes, my cell phone number in my information is correct. Not sure what the problem is. So now I am sitting outside my vet’s office a day late waiting to get my pet’s meds. And I have now tried a dozen “nicknames” in order to send review, all of which are taken including a random list of letters.

Visit for Chance. Our visit for Chance, our 12 week old German Shepherd, went perfectly, we got there, was greeted promptly and friendly, we were taken back to a room and didn’t wait even 2 minutes when the Doc came in! Chance was looked over, given his shots and we were released right away! Awesome!! Then when we were checking out, I was short on funds and was able to pay on my next payday, which was in two days. They had no problem with my income info, the prices were right, and trusted me to pay them back! I love this place, Riverview Veterinary hospital is the best around!!

Great app! A small flaw though.. There isn’t an option to message my veterinarian through the app. However, I don’t know if that’s the app itself or my vet may not have it set up. Other than that, the app is very easy to navigate, very user friendly. It lets you view everything from vet records to prescription medications and their ability to deliver those as well as other food or vet recommended products. My vet’s address, phone number, and photo of the clinic itself make it very easy to contact them via phone. You can also request appointments in the app. I’ve used it to make appointments and order medications to be picked up from the vet, but I may start ordering them to my home monthly due to my work schedule. It’s hard for me to get there during the day so the delivery will be a life saver. If there were an option to send a message to the vet for questions about care or other needs, or if the app developer(s) can explain why there isn’t that option, I’d rate it the full five stars. That is really my only qualm about the app. It’s an amazing app and I have recommended it to other pet owner friends of mine and will continue to do so. Great job y’all!

Best Vet. I've had dogs for my entire adult life and this is the best animal clinic I've ever been to in 20 years. All around, 100% satisfied with the treatment she receives. They take time to thoroughly explain everything that is going on with my dog. They have taught me about diet, about her chronic issues with her ears, and about the medications they offer. I have never felt like they are in a hurry to get to another patient they spend all the time I need with them to make sure we get the best experience out of your visit. Highly recommend this practice.

Surprisingly Well Implemented😃. I was not very excited to use the PetDesk App when my vet recommended it. But, after giving it a try, it’s been fantastic. I haven’t noticed any bugs, and it’s been very reliable. I can see a quick-glance view of my pets, and all the important information regarding my pets gets filled in automatically and remotely by my vet the first time they have an appointment. It’s one of those diamond-in-the-rough apps, where there “rough” is more like “Ruff!” GET IT cause it’s like a dog barking HAHAH I’m so funny. But yeah, awesome app! I look forward to keeping track of the health of my pets with it. The medication reminders are very helpful as well; after trying PetDesk, I’ve never forgotten to give meds!

Looks amazing but.... The app is very intricate and well managed. I love how you can add reminders and to-do lists. I bet these features are amazing and I would rate it a higher rating but unfortunately the app will not allow me to add reminders of any sort. I was only able to add my pet profiles and providers. It won’t let me add any sort of record/reminder of given medications, vaccines, etc. Every time I fill out every field for the reminder and click create, a pop-up that states “Sorry. Request failed: bad request (400)” appears. At first I thought it was because I didn’t fill in every field but that wasn’t the case. Plus I deleted the app and downloaded it again, nothing. Please sort this problem out, I would hate to leave this bad review over an issue that can be resolved. I really want to be experiencing the app that most of the pet owner community is buzzing about!

Great for Medical Appointments. Loved this app because it helped me find good veterinary providers for my rescue. She has some medical needs but most of her care is maintenance. This app has a great feature for keeping track of meds for dogs with a complicated med schedule. The main improvement Id like is a scheduler for foods so I can remember what supplements (or human foods) I add throughout the week to make sure my pup gets a balanced diet without feeding her the exact same thing everyday. I want to be able to look back and make sure I haven’t been too redundant with supplements and she has a diverse diet that keeps her happy and out of emergency vet visits. Shes also older, so I want to have a record of her food so I can make adjustments as she ages.

Best place ever!!. Everyone is so kind, compassionate, and sincere. They truly love animals. Plus, the vets and the staff are knowledgeable. You could easily mistake any of the staff for a vet. They know their stuff!!! Also, they have been with me and my family through new fur babies and the loss of my precious Harley. They knew and felt what I was experiencing, and helped make my last moments with him priceless. This is the best place ever!!! You couldn’t find a better or more caring vets office. I will never go anywhere else.

The best and most talented and caring. We found Newport Animal hospital through a friend when our nearly 11 year old Westhighland Terrier was diagnosed with n stage kidney disease. Our other vet misadvised us and basically wrote our Willie off. Dr Andrew confirmed his critical kidney disease however he took him off unnecessary medications which he had been put on by our other vet, he proactively started IV fluids on a daily basis to aid his kidneys, he gave us food that was healthy and Willie liked (He did this 2 times) and he and his colleague Dr. Amy, along with his technicians and people at the front desk were and are so caring, thoughtful, and skilled! We are so grateful that we found this animal hospital which delivers state of the art personal care to our dog, that we will bring our other dogs to them from here on in! I have experienced many animal hospitals and veterinarians as we have had dogs throughout our lives but Newport Animal Hospital with its bright and talented doctors and caring and skilled staff is the best I have ever experienced!

New Pt visit. From the moment I called for appointments for my dogs, Axel and new puppy Winston. The staff treated us with kindness and professionalism. The building has super cute curb appeal, the flowers etc spoke to me. Front office and the exam room was tidy, clean and welcoming. The entire staff ( I wish I knew everyones names) was knowledgeable, kind, and friendly. Dr Patterson was very approachable and again super nice. I feel they treated us with respect and took their time listening to us and our concerns. All the staff answered all our questions, eased our concerns and made us feel like we mattered. Thank you so much, for taking care of our pups. Your kindness is greatly appreciated. The Schillers

Not inclusive of farm animals, doesn’t track pets history. I was very excited when my large animals vet began using this app. Until I realized that there isn’t a species option for “goat” “cow” “chicken” “pig” or “duck”. I have had to register all of my goats as “dog” because when the “other” category is selected there is a glitch which will not let you advance through the rest of the pet profile. All of my cows are registered as “Horse” again, because of the same glitch that doesn’t allow processing with “other” selected. Also, I really expected this to function as a “MyChart” for pets and when my vet came to the farm I told them I was so excited I would be able to track vaccinations and health exams through this app. They looked at me like I had two heads. They told me they don’t have a way to input information into the app, and they didn’t even know the practice had begun using the app. So, maybe I can kind of make appointments, but it’s really disappointing otherwise, and not farm friendly or inclusive.

First Time Visit. I was impressed at the service of the staff and their efficiency. Coupled with warm greetings and professionalism. Dr. Treated my bunny Mocha with such care and educated me on the treatment of fleas which I was shocked because Google seems to think bunnies don’t get guess. Boy, were they wrong. I’m was anxious about Mochas bald spot on his head but after the Dr. assured me it was fleas I felt so relieved because it at least it wasn’t depression or dental issues. Mocha was given an inflammatory injection and is now home resting. I was able to buy the RX right from PetCo and two supply from PetMeds. I was happy that Mocha has a new Dr and staff that love him. Oh the exam price was so affordable. I’m super happy it did not cost that much. Thank You South Shore Pet Clinic! Bunny Mocha says hi.

Main features do not function. The most important feature, connecting with your vet (and other providers) does not work. I work in tech, and am very familiar with general and advanced app functionality. Although clunky, the app does allow you to search for providers. But once you find the provider, you cannot select them. What I assume is a processing wheel appears for a split second then disappears, with nothing actually being selected. There is no way around it. Without this feature the app is essentially just a storage space for you to manually input information about your pets, and nobody really needs that. The other features, like manually adding your pets’ details, function very poorly - having to click in very specific parts of the fields for it to become editable, lag time after clicking on something, pages closing upon completing certain fields. It just seems like no thought went into the design of it.

The BEST. I’m so happy to have found your clinic. I use to have to take the Bottle Babies to your office & saw how caring everyone was. I decided to take my old stray cat to get his ears cleaned and the bad Matt’s out of his fur. Everyone went beyond being kind, helpful and so caring. I love that the cats are separated from the dogs, the decor was over the top cute, the staff is so informative, kind, and caring. I will recommend you to every cat owner I find & will be back for all my fur babies cars. Thanks so much, from the bottom of my heart.

Awesome App!. Such an easy and hassle free way to request med refills, make appointments, etc., etc. I imagine it helps the busy vet office out, too so they’re not bombarded with phone calls for things that can easily be handled via the app. Very user friendly, no frills or confusing hoops to jump through to get what you need. You get feedback for every request you make so you know the office staff has received your inquiry. I also love the paw some rewards. As someone who buys medication regularly it adds up! I haven’t cashed in yet but I’m already up to the max amount required for a free office visit. All in all an excellent app that makes managing your pets needs very easy. Two paws up for me!

Multiple locations. I like the app and I rate my Vet highly. However, there was one problem that I experienced with managing my appointment via the app. I made my appointment on the app and subsequently realized that it had placed me at my Vet’s location that is 45 minutes away, instead of the one 10 minutes away. I called the office and they changed it for me. Later, I received 2 confirmations via the app. I confirmed the one I wanted & cancelled the other and I received a confirmation of my appointment at the right one. However, when we arrived for the appointment, my cancellation of the wrong appointment had wiped out my good appointment as well. They worked it out for me, but I think that this app is not built to handle multiple Vet locations for the same entity. Perhaps this issue can be resolved. Thank you.

Ridiculous. We suddenly lost our cat and we were getting email reminders to refill medicines that we no longer need/ were kind of upsetting. My husband has been attempting to unsubscribe/ close this account to stop the emails from coming. When he initially requested this to be done he was asked for a reason which he gave. We then got ANOTHER email asking why we want to cancel this account. I understand that information will be lost when the account is closed and you want to insure there’s no issues. But just MAYBE when someone tells you their pet has passed away you don’t need to send insensitive emails asking for a SECOND time why we are closing the account???? If we ever do get a pet again in the future I will for sure never ever sign up for the junk again. Thank you for your insensitivity.

Stick with calling! Another wasted trip because of PetDesk. We scheduled for a dental appointment in advance on PetDesk for a dental for our cat. We drove all the way to veterinarian one on the scheduled appointment day but were refused because of PetDesk appointment glitch—this is NOT the first time PetDesk app has screwed up appointment scheduling. We already know that for a dental appointment you have to only click on the Dental option (do not click on other options) or it will not book with the correct appointment priority type of availability. We drove over 50 miles with our senior cats again for a wasted vet visit and had to schedule in person instead of the PetDesk app. We are so upset and disappointed and FRUSTRATED with the PetDesk Ap. Our cat really needed his dental and we miss work (Which enables us to PAY for the vet visits) to take our cats to the vet.

We love Pet Desk. It’s convenient for keeping track of immunizations, upcoming appointments, etc. If you need an appointment you can book from the app. If you’re worried your dog might be missing a vaccination and you can’t find your hard copy, their all listed on your pets profile under one of the tabs. It’s a great app. I also didn’t have to do much to set it up. All I did was download it. After our vet appointment it was all entered in and linked to our dog. Thanks.

The Wilson Fur Babies. We have been coming to Dr Schuler for 13 years and they have taken care of all dogs and cats and have done a fantastic job!! All of my animals have loved all the Vets and Staff very much!! When I lost my Riddick over the Rainbow Bridge they were all very comforting to the family and sent us the sweetest card which we appreciated so much. I also want to give hats off to the Front Desk ladies who do a wonderful job of taking care of not only the Fur Babies and there owners!! I am not sure if I am spelling Renie’s name right or is it Rainy but she is an outstanding employee who goes beyond her job to help the customers and of course the Fur Babies she is definitely an asset to your business! I just want to Thank each and everyone of you for all your service and time when we come here!

Dr. Little (who’s not very little @ 6’11”+). STAFF; They are very accommodating! As some know, I have a hard time getting around, they always have someone come out to my vehicle & carry my pet(s) inside. They make you and your pets comfortable starting as early as making the call into the office for the appointment. DR. LITTLE; He is very “knowledgeable” about diagnosing the problem and treating it accordingly. He treats your pet with respect and compassion! He also explains the treatment plan so you can understand it. THE FEES; Oh even they can’t help with the rising cost of medications for your pet. Thankfully they do have plans you can apply for which are interest free over quite a long period before they add on interest! OVERALL; Dr. Little is a third or forth Generation Veterinarian, there is “No” Doubt in my mind, this young man has followed in the footsteps of some very intelligent doctors! We will continue to bring our pets as long as he’s in practice!

Always updating. Tried to enter information, went to save and get the red sign telling me that they are currently updating my experiencce with even more features. On a Monday morning? Really?!? For hours?!? Is the app gonna make me some breakfast too? It should if it takes that long to upload new features. Or maybe the app was not ready to roll out and the vets bought a pig in a poke. OMG! Got an email today from PetDesk apologizing for my bad experience. The asked that I email their customer support so they can get more information. Well, how do you like them apples? It only took a month and a half to respond. That has to be some kind of record, I’m sure of it, especially whem snail mail is faster than your email. I know, your site was updating with important new features! That’s the ticket! I won’t be sending an email to support as I approach retirement age, and I suspect I’ll reach that age long before support can possibly respond. I’ll just talk to my vet and explain it all to him. He is the one that is ultimately is adversely affected by a bad app.

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Vet. Nice service but can’t seem to find our actual vet business?

Thank you this is a great way to keep track of your pets thanks. This is a great way

History. Would be nice to see a history of all appointments and treatments. Currently can only see future appointments and current ones drop off.

Français svp!. En anglais seulement!

Love using this to connect with the vet. Links to pages only have the option to allow all cookies, why can’t we choose non essential cookies to be blocked. This pop up makes it so I cannot submit the review of my vet visit. Unable to message the vet using chat.

Convenient. Nice to be able to book during the evenings and weekends! And to have all their vaccine Information with me at all times 😁 when I was travelling I was able to show a doggy daycare my pups vaccines were up to date ! 😁

PetDesk. Could be easier to use.

Wellness exam and vaccine. Great staff. Could handle ex- large Dog. Excellent price.

BAILY. Had in for vaccine love being reminded . Lady at desk very helpful with a bit of problem I had . She corrected it and apologized for the miscommunication. Everyone very nice

Love this application. I love to have all the information from my pet on this beautiful application

Desktop. It’s a great reminder when you have a busy lifestyle

Great idea. Love having all my girls Information available , easy to use

New app. This is a new way for me to keep my pets appointments organized and I am loving it…

Great app. It’s a great app and love that I can have record of my petsMedications, bloodwork and any other testing. The cons are maybe because it’s something new.. not all my pets info can always be found.

Appointments for Sasha. I have heard about the vet clinic from my family and friends and it is one of the most caring clinics around in kitchener . Sasha has arthritis and she is only 5 but with the right injections she can enjoy running and climbing the stairs and the best part to it is that there is no side effects !

Pet desk. Love the reminders and easy access for all my appointments

Convenient App. It’s easy to use and convenient. I like being able to have all my kitties information in one area. I wish there was an allergies section though. Overall, I like it!

Everything for your furry friend. Easy to navigate and handy

The app. It works pretty good I was able to book my puppy in for his boosters no problem after setting up his profile

Français. This app should also be accessible in French.

Awesome!. Awesome!

Very easy to use and contact my local vet. I like the fact that this makes it really easy to book and appointment or renew a medication for my pet

Error message keeps coming up. I keep getting an error about an unacceptable response time whenever I open the app

5 out of 5 ⭐️. I like that all your pets information is at your finger tips and you are able to book appointments plus your vet lets you know when vaccinations are are due.

Good for pet info. Unfortunately, it gets a failing grade when dealing with appointments & reminders! and numerous reminders from providers, that do not update their system or the PetDesk app and get lot of useless emails

Gunners Annual Checkup. Visit was excellent. The vet and tech were very professional and listened to my concerns about Gunners health. They offered alternative solutions to his aging health issues. Gr8 visit, recommend this clinic.

Thank you. The staff and Dr Patel at the clinic are the best I have ever had the pleasure of meeting. From the moment I walked in the door I was helped by them. Kind considerate and informative with a concerned cat owner. What a relief to found you wonderful people. Thank you for all your help ,professionalism, care and compassion . I highly recommend your clinic!

Easy to Use. Makes scheduling vet appointments easy, adding pet photos is great to differentiate them and other details is easy too

Convenient and Quick!. I do appreciate your quick response to my queries and requests, as well as your support to help me become familiar with Pet Desk. Thank you.

Years. I’ve been going to Clarence street veteran clinic for years now… I love that the entire team there they care,,, not only about your pet,, but they care about you!!! Informative,, they explain everything to you,, and you can always call and they help you over the phone.. I can’t express how much I love this vet he really loves animals!!

Easy to use. Was

Langue. J’espère que l’application va être offerte en français merci

A brilliant app for pet lovers. I have constant contact with the most amazing team at the vets.Reminders for prescriptions and appointments. In this busy world this is the BEST app to keep my pets needs met!!!

Okay app, but has limitations. It seems to do most of the things it claims, but the inability to change the units to metric is very annoying. Likely won’t be using this as my primary pet app.

Loved it, 400 error recently. We used this app a couple of years ago and loved it. Recently downloaded again and I’m getting a ‘Sorry, response code unacceptable: 400. This is happening with any action I try; adding a pet, editing, etc. I’ve deleted the app and am now getting the same error when I am trying to login. I’d love to be able to use it again!

Excellent App. The app makes it so convenient to book any time of vet appointment with a reminder a few days ahead. Easy to navigate as well.

Great! Would recommend!. Super easy to use and great reminders! Keeps things organized really well for your furry babies! Now I don’t have to try and remember the names and all these numbers and the exact time and days to book things.

Crash!. I updated Petdesk and it crashes no matter what I do. Frustrating.

Used to be good.... This app used to work well, but then it stopped sending me notifications (despite everything being turned on), or it would send me notifications hours after the set time. I emailed their tech support and they said they would look into it and get back to me. (They never did and it's been weeks) The app then kept sending me reminders for my dog who passed away, even though I had deleted her from the app, which obviously was painful and caused me some distress. I ended up deleting it and now just use the reminders app.

Wonderful. Nice to go to the app when you can’t remember when your next appointment with your furbaby is

Pet Desk. Excellent App Keeps Everyone Informed Well With Regards To ALL Services Provided, Service interruptions and Appointments Necessary and Upcoming

Great vet. Burtch animal hospital best in Kelowna Highly recommend 5 star review from Gus thanks for being the best vet in Kelowna and for my amazing care 👍🏻👍🏻👍🏻👍🏻👍🏻

App. They where fast at responding to my email 👍🏻

BBs vaccine. I’m so thankful for all your good work I’m driving from Vancouver for my two BBs to be look after and be sure the both ok Vets are the best girls at the front desk are professional and sweetheart I love you guys and I don’t know what a do without you guys,I know my pups are safe on ur hands

Super helpful. It’s handy having appointment reminders and all of your pet care information in one spot. Definitely recommend for anyone, especially those with multiple pets like myself. It’s made things much easier.

Shrieking Dog. Has been going to Forrest Glade Animal Clinic for the last 5 years Erg happy with there services

PetDesk is a great idea.. I wish all vets used it. It makes ordering prescriptions and booking appointments much easier.

Pet desk. I think I love Pet Desk.it takes me a little time to work it all out🙏but, what I really do like is how I can look up everything about Charlie in one place, especially his medical info. So well organized - which is important for me! No more loose papers!

Excellent service and care. We have been coming for a very short period but the service and knowledge of Dr Hickey and staff has been excellent. We also appreciate the follow up phone calls and messaging.

Pet desk. Excellent app

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Very Caring. My Elly was frantically scratching and miserable all night one night and we got no sleep. I called to get an appointment and they worked her in to an already full schedule! They were so very kind and understanding and found two issues to treat and she is sooooo much better now! They are so very caring and even called me the next day to see if she was feeling better. I am grateful! They are definitely my veterinarian of choice!

Cheyenne’s last visit. Cheyene and I had a great visit the other day with Dr. Kimball....looking forward to getting at least this one bad tooth out of her mouth for good, possibly others...no one ever wants to have their dog go under anesthesia I’m sure, but sometimes it is necessary and Dr. Kimball was great going over and explaining everything and answering all the questions I had, and there were many...thank you We will see you for surgery on 7/1 Vickie

Puppy Exam. The facility is lovely! Everyone was kind, but not a single person introduced themselves. Not even the veterinarian. As a new customer I felt that small step would be nice. I understand everyone is busy, but it is a courtesy to introduce yourself and perhaps your role in my pets care. For our first puppy exam and shots there were 4 different people that handled my puppy at different times during our 45 minutes at the facility. I believe that is too many different hands on an animal for no reason. Especially a puppy that has not completed their shots and is susceptible to all things. Overall, the vet was attentive and listened to my concerns. She offered testing based on our conversation. I was very happy with the care my puppy received. However, I do not even know what vet saw my puppy. :(

New client. I recently rescued a 3 month old kitten,and saw that Lillian Veterinary was right down the road from my house. I took lil Ms. Oakleigh there and they saw her right away,have a clean bill of health. The staff is very friendly and knowledgeable. Oakleigh and I are very thankful for them. I would definitely recommend anyone in the Lillian area to check this place out. Clean,plenty of parking,and friendly staff. Thank you Ladies for all your help! You all are very appreciated!

Love it! My pet’s medical history at a glance. I love having this. The dog profile picture gets sent to my vet, I get appointment reminders, I can make recurring reminders to give my dogs their flea & heartworm prevention. One suggestion for improvement is allowing the user to remove notifications from a prior vet, while still keeping the medical history. I moved around a bit and had to switch vets. But I keep getting overdue reminders for vaccines, from a vet I no longer go to.

Troop Veterinary Services. Troop Veterinary Services is in no doubt the best vet office we’ve ever been to. We have been with Dr. Troop since 1992. When he moved to his new location we did as well. This last visit we saw Dr. Greenwell for our dog Spud. You know if you have a pet they are part of your family too. She was very nice and general with Spud. I would recommend Dr. Troop & Dr. Greenwell to any of my friends with hesitating.

Pet Peeve. This is a phenomenal app. It keeps me on track with my fur babies health and wellness. A great way to communicate with the veterinary team in getting office visits, communicating with the doctors, and getting the necessary care for my pets; such as renewing prescriptions, getting answers to questions, or even getting answers to medical issues. This is a great tool to add to your toolbox along with texting.

My dogs (puppies). Attention towards my dogs care is “A1 +++”. Always very personal attention. LOV the doctors there, Dr. Kayver & Dr. Hahn. I highly recommend Cadence Animal Hospital in Henderson. We recently moved from Hawaii to the Cadence area, and had an emergency for one of my dogs. Attention was given IMMEDIATELY and the treatment given at that time and after discharge was highly appreciated/satisfied. The follow-up attention .. impeccable… Thank you doctors for taken special attention to members of my family.. my dogs, Matti & Azabella.

Compassionate Doctors and Staff. My wife and I were so touched by the compassion and care that Dr. Ellis showed our beloved Golden Retriever Sniper 14 yrs. old. We appreciate her tenderness that she showed him and us during this difficult time in our life. Her taking the time to write us a letter meant so munch to our healing process. It’s not everyday that you run into a Doctor that will make the time to follow up on you. We highly recommend Dr. Raquel Ellis and the staff at East El Paso Animal Hospital. Sincerely, A. Carrillo

Appointments are not sorted!!!. The developer refuses to sort the pet’s upcoming appointments. My do is in physical therapy and is scheduled for up to 24 appointments at once. The appointments list in the app is next to worthless because they appear in random order. I can’t easily find when the next appointment is. I have brought this to their attention multiple times over the past six months. This new release claims “improvements to the appointments screen”, but there is NO improvement. I’m about to just delete the whole app. :-(

Updates on upcoming events. It’s unusual to receive upcoming events from an animal clinic on discounted vaccinations. I enjoy receiving these events while saving on vaccinations for my pets. It allows me to share this information with neighbors and friends who are also animal lovers. This clinic has expert doctors and every assistants who are knowledgeable as well as the friendliest staff who make your experiences a positive experience. The number one priority are your animals health and wellness.

Appointments. The App is great for receiving reminders and other communication with the vet but it needs some improvement when it comes to making appointments. Perhaps a calendar going out a month with all the available times could come up when we request an appointment. That would eliminate the back and forth when a patient requests a time that is not available.

Great service!. Took our almost 10 yr old Lhasa Apso after having been a 14 yr customer at VCA. It’s like night and day between the two. In and out in less than an hour, service was great, and the ease of appointment via the app is huge for me. So glad we made the switch after having to put our other fur baby down last summer. Keep up the great work!

Pretty decent - but.... This app is actually pretty decent and does exactly what it’s intended to do in a very good way, some good user interface design and good features. The only thing I would change about this app is the app icon, it’s pretty hideous. And when it comes to apps the first thing your user will see is the app icon and that speaks volumes about the quality of the app. Looking forward to this app’s growth and continued improvement.

Amazing Place. The team at Little Animal Hospital are amazing and wonderful. We would like to thank the entire team for all of their time, effort and talent for doing such a good job with our dog. Dr. Elizabeth is a wonderful vet with top notch surgical skills. Carmen, a receptionist, brought her dog up to let him be a blood donor for our dog. Amazing! She doesn’t even know us. Everybody that works there were friendly, and compassionate, and did an outstanding job. Kudos to Dr. Elizabeth and team!

Deleting and reinstalling was the only solution. This app would not work for me at all for a solid six months. With each update, I hoped for a functioning app. I finally deleted and reinstalled the app today and it seems to be working for the moment. My vet’s office uses this app for everything, so it was frustrating trying to navigate my pet’s appointments and surgery info. When it works, it does the job well. I only hope I don’t have to continually delete and reinstall the app with subsequent updates. iPhone 13 mini/iOS 16.1.1

Prescription missing from last vet visit. This app is great to document when & what services rendered for your pet(s). Unfortunately it appears that the last vet I visited forgot to enter the visit and prescription given to my pet. Not sure how to go around that except to put a note in the notes section so that I can share it with the next vet office I visit. We travel often so we don’t always get to have the same vet office.

Very helpful!. This app is so organized to help you manage your pet and their upcoming appointments, reminders for medications, and quick important contacts. It helps a lot to remember what/when meds your pet needs and how to give them the meds. It really keeps you connected to your primary vet. I love that you customize it for your pet and it’s quick and easy to access important information. I highly recommend!

Viewmont’s Staff. I wouldn’t take my animals anywhere else! The care, love, and attention they get from everyone and I mean everyone from the Vets, Vet Techs, Vet Assistants, and the wonderful ladies up front is above and beyond my expectations every time. They all go out of their way to make sure every question is answered and you feel completely confident about your pets well being before you leave! I absolutely love them!

Doesn’t work. My cat is dying so I’m trying to reach the vet. I had to request an appointment time but the option glitched. I was unable to request an appointment time or send a message. Tomorrow my cat will probably be dead. I thought this app would be awesome for emergencies. Now I have an emergency and the app doesn’t work. I was really counting on this app and it really let me down in the worst possible way.

Nice to have all this info in one place. It is nice that all your pets info is finally available at your fingertips but the only reason I gave it a 4 Star was I keep getting notifications daily for the same message I even go in and hit the x to I’m guessing delete it and at least twice daily sometimes more I get notification that I have something on this app and when I go in it is the same read and dealt with message that I keep getting.... it is very irritating!!

A+++ app.. This is a wonderful, convenient and easy app to use. My vet has been using it for about a year and it makes keeping track of my 4 dogs easy. All their records are accessible including shots and medicines. There are reminders if you need to book an appt for shots, etc. and you can book an appt easily. Not a single complaint can I list. This is perfect. Vets if your not using this get it, your patients will be so happy with it.

CRAH!. I will take any opportunity I can to brag about this place. We take our newfies to the best veterinarian in North Carolina. Doctor Jordan is truly one of a kind. She’s knowledgeable, sweet, kind and most importantly, she gets straight to the point! We trust her with all of our pets and you should too! The entire staff is genuine and I appreciate all of their efforts to make us feel comfortable and welcome during our appointments, as well as when stopping by to replenish food, treats, shampoo etc. Check them out and see for yourself!

Needs work, slipshod design. Great idea but so not ready for prime time in 2021. Editing pics is clunky plus there’s a permanent ad banner on pet’s photo to account for. If you wing it & edit an Inactive pet incorrectly it places them back on the Active pet list & YOUR VET’S STAFF needs to move them back to Inactive. Really?! I can’t manage my own pets in the app for managing my pets?! The Notes field for each pet is ~30 chars long so best of luck adding anything meaningful there, ditto the Food field, & worst of all only one pet parent/contact can have a sign-in & contact info. DISAPPOINTING! Wouldn’t use at all except my Vet’s now using.

Great App!. I have 4 pets and it’s always so difficult to schedule appointments and track any info I need so I saw this app and decided why not get it! It works great and is extremely helpful! Love all of the features, there isn’t one I don’t use. Thank you to the wonderful creators of this app! I recommend it to everyone I know and anybody on this page right now debating whether to install this app or not, it is so worth it!

My cat loves these guys! And so do we. Expert care from loving docs and staff, treatment plans are a partnership with the family and access to care is great! our kitty has cancer and is thriving at home in kitty hospice, with lots of snuggling, good quality of life and pain management. When the time comes, we will be ready and confident that he won’t have to suffer and we will be comforted we did all we could with support from our petvets!

All aspects of the vet clinic. I love the people the service is great but the friendliness and the respect for feelings and the atmosphere is just what the pet owner needs when they are bringing a loved one. Scott and Tony and Julie are like family to me and it just makes a difference. When a vet goes to his knees with you when you are having your pet put to sleep and shows emotion that’s a gift you won’t ever forget.

Dr Hugh Giffords, Sun City West Animal Animal Center of Sun City West, AZ. What a wonderful veterinarian, including all of his support staff. It was my first appointment but I knew his office and Dr. Giffords came highly recommended. I had attended a presentation he put on for our local pet club and it was excellent. You could tell from his demeanor and the course of his presentation that he was a very knowledgeable, caring and educated veterinarian who does his very best to help his beloved pet patients. I highly recommend Dr. Giffords.

Phoebe. I brought my cat Phoebe in for a check up and have her nails trimmed and was very impressed with the whole experience the place is spotless,the staff was very professional and the vet was very gentle and caring with Phoebe and I thank her for that this animal hospital is the only one i will ever go to i was nervous how they were going to treat her and was very relieved when I left thank you all and keep up the great work and I hope everyone has a great thanksgiving

Happy new puppy owner. We had our first appointment with Dr. Katie. I could not have been more impressed. Not being a dog owner for many years, I had a long list of questions. Dr. Katie entered the room, sat on the floor and began interacting with my puppy. She began examining my puppy and explaining almost everything a new puppy owner should know. When she asked if I had any questions, I pulled out my list. By this point Dr Katie had already answered 14 of the 15 questions on my list. I could not be any happier with our first appointment

Crashes, design problems. Switching to the app during account creation caused it to crash. This is because I switched to my password manager to create a new password for it, and switching back caused the crash. Now that I had a fresh password in the clipboard buffer, the app did not allow me to paste it into the password field. Forcing the users to manually type in a trivial password (like the horribly insecure “password1”) works, but in today’s internet you need longer, more complex passwords than that, and forcing a retyping results in typos and not being able to access the account. Great app idea and it looks like it’d be really useful. But it needs fixes.

Error City. Used to be helpful, the last 6 months it is nothing but errors leaving it useless. I can’t check info on my pet, I couldn’t add my new pet. Now I have been kicked out, forgot my password and have an error that it can’t be updated right now, try again later. It would be great if it could actually be used. Not sure if it’s just my vet, but not helpful when an item is needed either. I need my dogs rabies form for a dog license, but I can’t use the app (in any way right now!) but in general I can’t get that form printed, I need to call so they can email it to me.

Need to up your technical game. I loved this app until today. Unexpectedly, it logged me off and then I had to do a password reset to restart it and it still didn't work. After a tech-support phone calls with no help and then a tech-support email response to my contact form that was completely useless, and multiple access rejects by the app, I finally fixed the problem myself - only to have the support people erroneously reset my password. One of them finally admitted that the app was recently updated, which did not show up in any of the update processes on my iPad. What a mess.

Service. Been using Powder Ridge for 15 yrs. with no complaints. The waiting room and exam rooms are clean and comfortable. When appointments are made your pet is seen on time or before always friendly. Just recently my pet Bruno (Dog) had a ear issue called and they got us in that day. Price is good and they never have tried to talk up other services that that “may” be needed. The Vets and MA’s are always friendly and explain what their doing and what the pet owner needs to do on follow up.

Life saver- literally. Yesterday my husband and I went to an adoption event to adopt a rescued lab mix pup. We could not be approved without proof of all the records of all our existing pets. However the vet was closed on a Sunday. Not to worry! We pulled up out Pet Desk app and were able to show up-to-date shot records and proof of neuter/spay for everyone! After a virtual tour of our house through FaceTime we were approved and got to bring our Woodrow home! Thanks, PetDesk!!

Great Start!. I think this is a great start for an app! I love the way they link my vet clinics, health conditions, prescriptions and appointments. However, I’d like to see more options. A place to diary about our pets (health conditions, food, etc.), add pictures to the diary. Would be nice to be able to share pets with other household adults that manage their care as well. I had another pet app years ago that had the journaling with pictures - it was very handy!

PetDesk & trust in veterinarians@AVH SONOMA CA. Always feel confident in going into this particular facility, confident that every individual there is going to take care of me and my pet in the best way that they can. Thoughtful, kind, professional and knowledgeable staff and doctors give me a great sense of security and a great sense of trust. Their work with me and my pets have always been “top notch”❣️ Petdesk is easy to use and always a great reminder and keeps very well up-to-date on everything concerning my precious Pet.

Amazing team for my fur babies. The world is like no place we have ever known in these times, and to know that my kitties can still get the care they need is priceless!!! Your team, each one, are amazing! The girls who came outside were protected with masks and gloves and even wipes to clean the pen after signing!!! Thank you for staying open and providing the amazing service you do for our babies!! Stay safe and healthy!!!

Overprepared us and gave great insight. So we signed up out in our info and then got our appointment info immediately. Also the vet asked if we would come back in 30 days to bring a fecal sample but PetDesk asked to bring today so we don’t have to come back. It told us to call ahead for instructions and we were able to choose to come in with a mask or just stay in the car. Felt super prepared and ready.

Caring Animal Hospital. Always have had caring vets take care of my pets. Never had to wait long for appointments and once there seen quickly. They always are caring and explain what tests or treatments may be needed to find out what is wrong or to make your pet better. Charges are reasonable too. A plus is they are open every day too so no waiting to see your precious pet!!!

great aside from some minor issues. i like this app & use it every day, but not being able to delete completed/old reminders is incredibly annoying (also confusing if it’s a similar name to a current reminder). i STILL get notifications for a few deleted to do items that were set up to recur weekly. i also noticed my messages & appointments don’t update regularly. i would love this app more if those could be fixed, otherwise i’ll probably find a replacement.

My Cody Wody!!!. My cousin referred me to Stevensville Vet. I found the staff to be very very helpful, even when I was lost as I’m not from this area. Once arrived, the staff were warm and friendly. The site is as clean as a whistle. The Doc was warm and friendly and educated me on some areas as I think I know everything as I’m a Nurse. I would TOTALLY recommend this site to anyone who has Pet concerns/needs! Take your fur BABY there!!!!

Care Takes Love. I am so pleased to say that for over 12 yrs our pets have been well cared for in our home and by the team at The Macungie Animal Hospital. We, both owner and pet, always find ourselves in knowledgeable and loving care when we receive their services. I drive a good distance to maintain my relationship with this veterinary team, by choice. So for the professional and kind attention, I give MAH 5+ stars and say, “thank you for your sign, COME, HEAL“. You are devoted to your patients and your clients.

Bailey. Staples Mill Animal Hospital was recommended by numerous people on the Montclair Kennel Club Facebook page. We were looking for a veterinarian who had experience with older dogs. After Bailey’s appointment, I can say that we have a good fit. I especially appreciate the patience and perseverance with Bailey since she tends to be agitated at any vet visit. I also appreciate that we can spread her updates and treatments over a period of time. This is a new experience for us. From the moment we entered the clinic, Kerrryn took the time to get to know Bailey. Dr Nelson did the same. There was no rush. (Thank you, Ladies. Believe me, I have seen Bailey quite anxious at the vets office. This was a different and new experience for her. ) Thank you for all you do. Mary H.

Pushy on vaccines. I appreciate this clinic but they are too pushy on vaccines, not all are continuously necessary, they just want the high cost of office visit & vaccine money from us. Also I received no credit for laser treatments I cancelled, & 2 times I had failed diagnosis on specimens sent in & not read. To say the least I am very disappointed but they have also given miracle care no one else can do. So I take the good with the BAD🤬

BEST VETERINARY CLINIC EVER!!!. I have rescued many animals and have seen a good amount of vets and none even come close to being as amazing Manchaca Veterinary! That are so professional and so good at what they do they easily become family. I recommend them to anyone that asks me if I know of a good vet. Their app is incredibly helpful. They really love animals and they really appreciate those who are their owners. They really are one of a kind!

At your fingertips!. I appreciate having all of my pets information in one app! Birthdays especially, as I have a hard time remembering them all! But also appointments upcoming, what shots or test are due, and any perks! The perks are part of the payment plan. Always have some kind of perk I can use, like free nail trim, free office visit, $10 off this or that! I could go on, but this draws up a pretty good picture.

Helpful if I don’t want to call the vet. This app helps me remember when I was last at the vet. It also helps me remember the name of medications. If I don’t feel like calling, the request features are nice. I don’t know if this is an issue on my vet’s side, but I don’t actually see results of tests or they are partial. I wish there were options for adding providers. “Boarders” search doesn’t even list them all. This time our dog will stay with a friend, and I wish I could add her name in case our dog needs a vet while we’re gone.

If you want a doctor for your pet family this is the ONE. This veterinary office has fantastic doctors. Very clean. During the Covid they come pick up your baby from the car & return them. You can come in (I wear a mask out of courtesy) for the exam or they can bring the meds or food out to you. They are very contentious and care about your pet just about as much as you do. The techs are great and knowledgeable. I’ve been with them for almost 20 years and would NEVER go anywhere else.

Love the app but can’t select appt reason. I love this app - or I I did until about four months ago. It was so easy to refill our dog’s meds! Honestly, I am not a phone person so I appreciated the convenience - especially as I give their meds at night and that’s when I would remember to submit the refill request. However about four months ago, the screen to “select a reason” for the service (appointment, refill, etc) went blank and I am unable to use the app any longer. I’ve deleted, reinstalled and even contacted customer support with no results. Can you help?