Schwab Mobile App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Great, but PLEASE show stock prices past the hundredths place!. I'm a penny stock trader, and I absolutely love Charles Schwab. It's a great Brokerage and I love how there are no fees for OTC stocks. However, PLEASE allow users on the app to see more than the hundredths place with stocks on their order status page, trading page, ETC. When you are reading penny stocks, the smallest changes in numbers make a huge difference. I hate how Schwab rounds all the prices to the hundredths place. It makes it incredibly hard to keep track of prices of stocks at the current moment, or prices of stocks that I have purchased. The only place it shows past the hundredths place with your order history is in your emails. PLEASE, do not round the stocks to the hundredths place. It is incredibly annoying for penny stock traders, and I have made mistakes with trading solely for this reason. Once this is fixed, I'll happily give my favorite brokerage a five star rating. Thanks for listening to your users.

Should give it one star really ... Just wrote a very cohesive reason as to say this brokerage is trash for trading and even the review crashed and removed it all. Recap doesn’t refresh and stay up to date like any other brokerage app/ stopped allowing purchasing of otc which I originally used it for anyways (dpls for example) but still available on others yes even Ameritrade for a fee even though they were merging. Also my eeenf disappeared telling me I sold them when that’s the very last one I would’ve sold. I got in literally near the bottom. Only reason it’s okay is because some of its features for viewing in a watchlist like which options are running etc … other than that.. the only thing Schwab is good for now is to buy and hold shares. If that because well you can do that anywhere else. App crashes/slows down seemingly on purpose during times of high volatility- so it’s a big no for trading and after the only thing they were good for is now useless as well/ well.. it’s useless. My .02 - I’m good.

Not full service. It seems all I can do on this app is trade and view my account in limited detail. The research capabilities are virtually nonexistent. A search for “research” yielded the reply “log in to the website and hover the cursor over the research link”. In other words this app would appear to have no research functionality I was originally a Scottrade user before it was sold to TD Ameritrade. Now TD Ameritrade is being bought by CS. Schwab would do well to look at a substantial overhaul of the user interface on both this app and it’s website as they are both woefully lacking in the details I was accustomed to previously. I am not a CS customer by choice, I am here due to corporate institutionalization initiated by my employer and multiple acquisitions. Using Schwab’s digital resources is like looking at my grandfather’s faded tighty whities. Schwab should pull out a blank sheet of paper and start from scratch in designing a better app/website with more functionality and ease of accessing data for research and reviewing account details. Please take a few pages from TD Ameritrade employees and any Scottrade employees that may be left on property. Just because you are bigger doesn’t mean you do things better. I find the opposite is usually more accurate.

Like donuts?. If you like donuts, you will love this app since you will see a lot of spinning donuts while you wait to place a trade or see your balance. Schwab needs to devote far more server capacity to its apps. It’s often the case that it takes 10-15 minutes of effort to place a single trade. Except for this glaring problem, it’s mostly good. But it could use improvements like listing positions alphabetically instead of completely randomly. You should not have to scroll up and down a list of dozens of positions just to find two options trades in the same symbol that were literally placed at the same time. Why would one be listed at the top and the other near the bottom? And when you click on Order Status, who on God’s green Earth wants to be taken to orders placed days ago by default? The default assumption should be that the trader wants to see open unfilled orders. It’s clear from decisions like this that the app creators are doing things to check development tasks as complete and not doing the tasks because they help real customers.

Substandard brokerage app. No "look and feel".. Accurate. Safe multi-factor. Extremely Simplistic. However, I do everything on my phone, so this basically useless app suggests I need a new broker with better mobile. The schwab app is not very useful - except transferring money looks well setup (which I have not tried yet). Not even useful looking at investment positions, which should be the first thing it should do perfectly. Investments are there in one big lump, you just have to search for it - no sorting or selectable columns - just a blob of alphabetical investments with most of the investment detail for each investment just in a paragraph. Considering how huge and old Schwab is, lack of app features is extremely disappointing and a bit concerning. The worst brokerage app I've used. I could not find the logout, so I asked the Schwab knowledge assistant multiple ways, and it never found an answer. Yikes. Luckily, the Schwab app is so tiny, I eventually found it where I would not expect it. Also, don't bother downloading this Schwab app to get the "look and feel" of Schwab, because without an account, it is just a couple pages of broad useless advertisements (e.g. we're big, we can do good stuff, so open an account) - missed opportunity on Schwab's part. Venting, because I expected a lot more.

Good format but buggy. Like the format but lots of issues including: 1) heat map view of watch list does not show prices on all stocks. Always at least one stock (first on the list) but sometimes more do not show the price or percent change; 2) tapping on a stock from the heat map to view details often locks up the app and I have to close the app and sign back in; 3) if you buy a stock, the day change calculation is based on the prior day closing price rather than the purchase price. 4) have not found a way to look at position change (gains/losses) for the current year. It shows the position change since purchasing the stock but not for current year. It would be nice to see gains and losses from investments (including dividends) for the current year. Personal value doesn’t work because it includes transfers.

Works but is frustrating to use.. Schwab asked me to review their software and I gave them 1 star because certain securities did not show up in the stock quote. I assumed the review would appear here so i came here to update my review to be more fair after using it but it seems it conveniently got lost. Anyway it seems less intuitive to use than other stock brokers. I would rather not have to learn to use it but rather it’s usage be self evident. So for user interface I give it a C. When you get information about a stock, there is a lot of information which for an iPad I give it an A. Finally some of the missing quotes can be found under Research > ETF. I was looking for exchange traded debt like SOJD. Seems stupid I cannot get a quote for SOJD directly as a stock quote. I am not certain that debt security even meets the definition of an ETF. In summary, usable but you have to “learn” how to use it. Works but frustrating.

Definitely not a source of truth for the amount of money in your account.. As an app, the layout isn’t bad, but the one thing I want it to do, which is to tell me how much money is in my account, is not reliable. That’s like, 80% of the app right there, and it can’t do that accurately. I did an ‘instant transfer’ from Venmo, and double checked the app to make sure it appeared in my account, the number went up, so everything seemed good. Next thing you know my card gets declined and I end up in a pretty embarrassing situation. According to customer service, I hit some sort of deposit cutoff when I tried depositing money into my account because it was too late in the day (it was like 5:30 lol), so my deposit wouldn’t be posted until the next day. While this is pretty annoying in itself, if the app was accurate it would have saved me a good deal of frustration and hassle. Instead, I went all the way to make a purchase just to have it be declined because the app told me the wrong number!

Deposit to checking no longer works. Will no longer allow mobile check deposit. I have a brokerage, checking and savings account. Normally after clicking on deposit I am prompted to choose which account to deposit check. Now instead I and prevent d from depositing by an error message “You do not have any schwab brokerage accounts eligible for mobile deposit” I do not need or want to be able to deposit to my brokerage account, I use my Schwab bank accounts. I was able to deposit checks recently but since latest update, now cannot. Fail. After installing latest update Touch ID is no longer setup for Schwab app. Was required to login manually using username/password and re-enable, however after do so the apps returned an error message saying that the phone’s passcode has to be 6 digits. So basically the Touch ID that worked yesterday, no longer works today. No mention of this in the release note for this update. For multiple reasons I cannot modify the phones passcode settings. I guess I’ll just not use the Schwab app now due to lack of Touch ID. Thanks for the lack of notice on this version change Schwab.

Not as functional as TD Ameritrade. Since Schwab transitioned all TD Ameritrade accounts to their own trading platform, it has been a disappointing experience. No push notifications (price alerts or news). No breakdown of income (how much is coming from where, all income is grouped together as total $ instead of the option of %). No live market details on accounts page, no ex-dividend price/share. Dividend history is generalized and doesn’t tell where money is coming from. Transfers from bank to account take too long (virtually instant with TD Ameritrade, now you must wait 1-3 days). Watchlists and news are buried and annoying to get to. This app has been disappointing for those that prefer the functionality and quick access to information of the TD Ameritrade app, and is certainly not for active managers of their accounts. I mostly utilize the app to follow my retirement contributions and determine what next steps I want to take based on market performance, but this app keeps me in the dark on important information I need to make informed decisions. If Schwab can’t figure out how to implement theses basic investment tools, I will take my account to a broker that does. (i.e. Fidelity)

In desparate need of a UI overhaul, and instant transfers. Schwab is a great company, time tested and respectable, but their mobile platform is undoubtedly antiquated in comparison to other mobile investment apps. Other than its bare bones black-and-white UI, what makes the Charles Schwab app feel like it belongs in a museum rather than on smartphones, is the inability to make direct transfers to and/or from personal bank accounts. While other trading platforms allow for instant access to funds traded between accounts even before transfers are fully settled with the press of a button, I can’t even move cash between accounts without physical checks. For a younger guy like myself, this is a massive turnoff, and it’s why other apps like Robinhood and Webull have been exploding in popularity, and most folks under 25 have never heard of Charles Schwab (outside of those with retirement accounts) I, and many others, would Love it if Schwab took initiative and overhauled their app and offered some innovative changes, even maybe offering a cryptocurrency wallet and the option to purchase transfer and sell cryptos on their platform.

Good but not great. Schwab improved the UI a lot over the past 5 years. I wish they made the UI more simple like fidelity to trade stocks. Ex: Fidelity requires fewer clicks to buy/sell stocks compared to Schwab. By default, fidelity has the action on buy. On Schwab, the default is blank. You need to select buy, sell or short sell. Most casual investors would buy stocks assuming current portfolio has no positions. Why not enabled buy as default? Fidelity allows you to enter dollar amount to calculate estimated Shares via single click. Schwab has the feature too, but requires two clicks. I think it’s the simple things in the UI that gives fidelity the slight edge over Schwab as far as awards. Fidelity been dominating this for years. I love Schwab, but please improve the UI to make it more simple. Create an account on Fidelity and buy stocks. Compare the experience and make notes of it. Please pass this on to the CTO.

Mobile deposit. I have been a Schwab client for 30 years and had to “wait” 3+ days to be “accepted” for mobile deposits. I call Schwab and get put on hold for 20 minutes listening to your HORRIFIC recordings on the market which is NOT what your clients want to hear! The only way I got my mobile deposit approved was to go through my wealth advisor, who called you, then tied me in with a Schwab advisor. Once she intervened and for someone to “approve” me, I was able to make the deposit. All I can say is that if I treated my clients the way Schwab treated me, I wouldn’t have any clients. I am handcuffed to you through my advisor, and clearly they are the only clients you really care about. This is one of many examples. Please call me as I could give some very constructive criticism. Jennifer Bair

App stock pricing is not always accurate. The app is very slow to reflect current prices on things like options and even cash balances. When trading on other platforms, when I execute a trade, the shares either bought or sold are immediately shown in my portfolio. On Schwab it can take several minutes to show up in my account. Additionally the cash balance takes several minutes to update and I have mistakenly gone negative because I thought there was enough funds to cover trades and then 5 minutes later I find that the cash balance has finally updated and I need to transfer additions funds to cover. Also option prices are often incorrect and when you look at a call price on other platforms and websites, they will all be in line and Schwab will be off, sometimes even from themselves. Example: a stock showed the last option price at $.80 with a bid and ask of $.80 and $.85, but the current option price showing on my portfolio was $1.20. All other sites showed the price at $.80. This needs to be fixed.

Great service but buggy when trading. Schwab is an excellent brokerage with plenty of benefits that I need not repeat here. Customer service by phone is very quick and the reps are helpful. But the app is buggy and often won't complete trades near the end of the trading day. A bug I frequently encounter is that after I set the limit price in the order screen and tap "Review Order" the app claims that I did not enter a limit price. I sometimes have to try four or five times before the app will property register the limit price; it then takes several minutes to place a single order. Gradually I have begun to use StreetSmart Edge software to do my trades; it's much faster and less buggy than the mobile app. The mobile app is still good for checking transaction history, balances, and finding the right phone number to call when I need customer service. One oddity: the app shows your futures account under balances but it won't show any positions in the futures account. It'd be nice to show those positions too.

Figures Are Not Accurate. The day change and possibly several other figures on the app are not accurate! I called Schwab on it and they confirmed it!! It was showing I had a day change of ~$800 whereas the actual change was only roughly $400! This prompted me to make more changes than I normally would have but in another scenario could possibly put you into a position where you think you are gaining but you are actually losing money! It definitely affects how you feel about buying or selling stock and therefore, with inaccurate figures could cause a loss of money you weren’t expecting because Schwab was not up front with the user on the problem. I even called a broker from Schwab who confirmed this anomaly and was also frustrated with it admitting that Schwab has known about it for a long time!! Because of this issue, he said many brokers at Schwab use the website instead of the app. Therefore, this app is unacceptable and a 1 star rating until they get it fixed. I will say that all of the brokers I have talked to over the phone have been super kind and helpful so I think Schwab is a decent company, but don’t get yourself into trouble using this app!

Best financial institution I have ever done business with.. All I wanted to do is buy some CD’s and in less than half an hour I was able to do just that. I was able to open an account, connect my bank account to it to transfer funds into the new account, and was able to buy the CD I wanted two days later. After getting raked over the coals by Chase for more than 10 day, and getting absolutely nothing done except to get the account locked more than five times in ten day just for trying to transfer funds into it, opening this account with Schwab was literally a dream come true. Not only that but them walking me through the process of how to go through the process of how to put in the order to buy a CD was second to none. I plan on moving all my finances to this financial institution after I clear up a few things. Again, the best financial institution I have ever dealt with in all of my 64 years on this planet.

I recommend Schwab to EVERYONE I know!. When I first switched to Schwab I was a little nervous. Online ONLY??? What if I need help?! My old mobile banking app sucked! Is this the worst choice ever??? But I took a chance because I hated my old bank and live half the year on opposite ends of the country and was struggling to find a bank with adequate locations in both Idaho and Maryland 😂 Best. Choice. Ever. Their customer service is the easiest and most helpful customer service I’ve ever (across any brand or company EVER) interacted with! I’ve never had any problems with the app! They make mobile banking so easy and so simple! Schwab took banking and turned it from a hassle, anxiety producing, pain in my rear into something I never have to worry or think twice about. This app is so easy, so simple, and their customer service can help you with any problem you have.

Im so glad we get this huge downgrade /s. Things i love about Schwab since being transferred from TD Ameritrade 1.) constantly have to validate my login and frequently have to call Schwab to login on devices. Then getting codes from calling that still don’t work and not being able to login at all because tech support is closed. 2.) Not being able to see all my holdings together across multiple accounts and not being able to sort all holdings according to any criteria. 3.) Having to call for them to approve documents that they sent me via docu-sign and then being told that they docu-sign they sent me is not acceptable because it needs to be signed by hand. 4.) not being able to receive trading authority on my spouses account without multiple phone calls and long wait times. 5.) not being able to see my available cash balance while placing trades, its really nice making a trade without knowing if i am going into margin or leaving cash uninvested. 6.) having documents sent rejected because someone at Schwab misspelled my name and then it doesn’t match the docs that i sent in. I dont expect everything to go completely smoothen when transferring customers from one company to another. However, the Schwab app and system is objectively worse and less functional in many important ways. Further, Schwab had years to get ready for this transfer. My account was one of the last moved and its still a s41t show.

Moved From TD Ameritrade. TD Ameritrade was so much more user friendly and simple to use and understand that’s why I choose to use their platform. Charles Schwab app doesn’t allow you any customization on your Home Screen and limits you so much on what you can view all at once. Before I could have all my assets lined up from multiple accounts and see all my cost basis, growth, value, dividend payments, ex dividend dates, P/E ratios and a million other things I could choose from for each stock on one page and could compare easily between all my assets and customize it any way I see fit. Now I’m just stuck with just account values over all and their growth. If I wanna see dividends or P/E ratios I have to chase all the way into the stocks page itself. They created an over simplified app that doesn’t allow you to keep track near as well as TD Ameritrade had it set up. Very disappointed in this transition. I am some what satisfied with logging on in my browser version of Charles Schwab on the internet. If they could implement that version into the app more I would think about sticking around. Otherwise I’m continuing the search for a better mobile trading platform.

App works but could be more. The app is fine for trading. Research i find it difficult to use it is easier to use say yahoo to read info then app. Also i feel there is room to add custom alerts on stocks. For example why cant i set the app to push a notification on stock changes of >1%. Or it breaks a threshold of price. Much like limit buy or limit sell. But instead of doing it automatically it can notify. This would be useful on something you buy and want to hold for a bit but when it makes so much het rid of it. Where limit buy sell is more for the day. Even though it can be set longer if it is days you position may change so notification is better in that time period that hey there been change you want to do something. Also if notification was by ticker. Then one can set some watches on set stocks to ding you when it moves to where you want it to make a move.

Frustrated with loss of access. Yesterday, Thursday June 15th, tried to log into my Schwab brokerage account. Had no luck whatsoever. I used “forgot my password“ but never received an email from Schwab. I’ve had my accounts with Schwab since the late 1990s. It’s been awhile since I’ve run into log in problems. I contacted a wonderful Schwab representative, Noriah, who provided excellent customer service. I regained access to my brokerage and Roth accounts. Unfortunately, when I decided to make a credit card payment I couldn’t access bill pay. I’m ok with this as most of my recurring payments are automatic. But, now and then I like to lower my credit card bill. So, I had to transfer funds to my Wells Fargo account. I’ll make additional credit card payments from there. Once I regained access to my brokerage account I saw that some kind of update was taking place. Maybe that explains why I lost access. And, why the funds I transferred won’t be available until Wednesday, June 21st. I guess it’s just my luck. Then again, I don’t think so.

Either Schwab Does Know Or Doesn’t Care. Either Schwab doesn’t know or doesn’t care that their app is glitchy, slow, with pages that are sticky, and in general is pretty pointless. It has limited info, functionality, and poor data update speeds. If you’re using this app for something important, such as moving money, trading, or transfers DO NOT use it. I would strongly recommend using the website or calling them for these. I’ve had numbers messed up, incorrect info passed through, and generally takes 5-10 minutes to complete a trade due to slow data load times, sticky pages, and the app constantly asking me would I like to review it. Initially believed some of these issues were a connection or device but tried with different devices at home and on the go. Similar negative results.

Leaving Schwab. The mobile app is a huge percentage of the client experience these days. I used to tell everyone how thrilled I was with Ameritrade and highly recommended the company to all of them. I now tell everyone how horrible Schwab is and tell them to look elsewhere. It’s like you took thousands of Porsche owners, confiscated their high performance cars and handed then Yugos and thought it was a good idea. It proves management and many decision makers at the Company are inept or simply don’t understand todays mobile/client dynamics. What a shame. I grew up with Schwab but this app is absolutely horrendous. The high stars before are clearly from people who have never used Fidelity or Ameritrade apps. They simply don’t know how much better tech is available out there. It’s not a case of familiarity, it’s a case of functionality and design. The Schwab app lacks both when compared to its competitors. For customers who don’t know any better you may get away with it. When you acquire customers in a buyout and force this type of serious downgrade on them you risk losing a customer for life and risk creating a negative mouthpiece/billboard for the same duration. This portion of my money is in a legacy employer account otherwise it would be flying elsewhere already.

Option Info Page was Removed. Latest update removed the summary page displayed when an option was selected from the option chain. Page showed the Bid/Ask, last price, High/Low for day and 52 week ranges, Greeks, Open Interest, Volume, and current price on one page. It also had a button to trade the option which populated the trade ticket. After the update, selecting an option from the chain skips showing that useful info and goes straight to the trade ticket. The chain page was updated to try and show this now missing info but items are missing and what is available requires selecting item groups to show and left-right scrolling to see. One easy to read page full of useful info is replaced with a frustrating mess that is both hard to use and has less info. And Schwab advises more “features” such as this are coming. The app was clunky and dissatisfying to use for option trading before these updates but at least it worked to a sufficient degree. Now its painful and annoying on top of that.

Really difficult app. As a new client I’m having a Very difficult time Navigating the site. I moved from Webull and urged my son to do the same because Webull did not offer DRIP. Wiring money into the account took a little longer than we liked. Fractional investing was alluring. Sadly, the Schwab layout is not simple. We struggle to get familiar with/ make good use of the system. (I’m assuming it’s because we use mobile about 85% of the time). Before signing up I read about ‘great, easy to use’ useful platforms. Independent trading is important to us. The wonderful platforms/software don’t seem to exist. I was especially hopeful about Street Smart Edge... not available?! I regret encouraging my son to move to Schwab. I’m considering another firm. I’ll pay the fee for his transfer out once we find a user friendly firm that allows D.R.I.P and fractional investing. I’m sure it’s out there. I wouldn’t recommend Schwab for independent users who want to use the platform for anything more than direct purchase/sells.

Good for trading, bad for monitoring. I’ve been a Schwab customer for 20+ years and I trade fairly often, including both equities and options. I use the iPhone and iPad app and they both have two fundamental flaws when it comes to monitoring positions. For one, there is no way to sort your positions by % gain/loss, $ gain/loss or any other way - they are permanently listed in alpha order by company name. Being able to customize the sort is such a basic feature, and one that every stock monitoring app has, and it’s absurd that you can’t do it here. Second, you cannot view a position’s day change and overall gain/loss on one screen - you have to flip back and forth between screens to get the complete picture. I understand that compromises have to be made for mobile apps, but there ought to be a way to see a more complete picture of your positions on one screen. And if you must limit the amount of info on a screen, at least give the user the option to choose which information is viewable. Again, simple customizations go a long way. Otherwise the app is generally easy to use, fast, and offers a fairly simple platform for making trades.

It is a good app for the most part, but.... There are some things that could be improved... for instance, when you bring up the chart for a stock, why is there a translucent (not transparent) rectangular box (with writing in it) on top of the chart at the location you are trying to check? Can you say asinine? I have been complaining about this for years but it’s still there. Yes, I said years. It is, however, better than it used to be. A number of years back it was opaque! You had absolutely no idea where you were on the chart. Now you have an idea, but can’t always be sure of exactly where you are. Get rid of the box and move the info to the mostly empty gray bar immediately above the chart. Why is it that the larger charts only have the month and year (6-month to 5-year) or only the year (10-year and Max). Why can’t you include the date on all of them like the Personal Value Chart? It seems to me that whoever is in charge of the individual stock charts needs to take some lessons from whoever is in charge of the Personal Value Chart. I am of the opinion that (in some cases) you can fix stupid... but sometimes it requires a little public shaming. Let’s see if you can fix this one.

Ok but could really improve. The app operates smoothly which is a big positive. It’s not choppy nor is it glitchy, at least not for me. I give it only two stars because those elements are the bare minimum. This app is entirely consumer focused but UX wise that doesn’t really show. My financial information is displayed as if I’m looking at a mere digital representation of an old school checkbook. That’s ok but we’re at a stage with software engineering where there is vastly more they can do. I should have more ways to look through my data other just using basic filters for basic categories. I can’t even do a basic keyword, let alone word, search for anything outside of what financial instruments I might have purchased or sold. So that’s just looking things up. What surprises me though, really, is that I can’t manipulate my financial information at all in the app. All I can do is view it. If that’s all my fellow consumers want to do, then the app won’t change to include those features, but that lack of interest just won’t last for long. App has a long way to go.

The Revised APP is a getting better. I have been around for so many revisions of the App that it is hard to believe that we are finally at a point where I do not envy others at different companies The app now give you total available funds and funds after pending transactions execute. While the phone app and the ipad apps differ in some important ways, I have ended up having to abandon the phone version. Originally, I only used my iPhone to monitor and enact transactions but the iPhone version does not allow me to sort my holdings and trading is a bit difficult from iPhone. HOwever, now on the iPad you have more options, the power of sorting on any column and keeping those preferences and the new trade choices are a huge improvement. I can now set my limit trades to be executed as GTC in both the regular and extended markets and no longer have to enter two separate transactions and spend a lot of time checking to see what is happening.

Too much of a hassle. It feels like Schwab goes out of their way to punish and hassle you for trying to withdraw funds. When I initially signed up I was bombarded with calls and emails about funding my account. It was a breeze linking my bank account and transferring money to my Schwab account. It was deducted and on my bank statement within an hour. When the time came to withdraw some funds all of a sudden the transfer was voided and my bank account was unlinked even though all cash was settled and available for withdrawal. When I went to re-link the SAME bank account I had prior I was booted and locked out of my account. I was given several different numbers to call and had to talk to multiple people, take a quiz to verify my identity and given a 1-2 week timeframe for my account to be unlocked. All for only a $300 withdrawal to a bank account that was already verified. They’ll take money with no questions but when you try to withdraw they place several purposely placed hoops with the intent to wear you down in hopes you get frustrated and give up and forget about the money. I understand the need for safety to avoid identity theft and other fraud but it’s interesting that I can transfer money in, trade but the moment I try to withdraw a small amount I’m required to jump through hoop after hoop. It’s all by design. You’re better off with Fidelity

This is top tier banking and investing. From a millennial.. I have been with Charles Schwab for almost a year now and I got to say it has been good and honest for me. With a combination of banking, retirement and investing you can trust them with your life savings. Charles Schwab has been in the game for a long time now and they have a top tier online platform. The only issue I see with them is the dated UI, especially with the app. But by no means is it difficult or a pain to use. It is by far one of the smoothest experiences I have had with a banking app. I believe if they update their user interface and do fractional shares with most of the market and ETFs they can attract more younger individuals and help them tackle this crazy economy with ease. I don’t live anywhere near one of their branches but considering I direct deposit my paycheck and most money is wired or sent digitally these days, Schwab has done a fantastic job with keeping up with the times compared to most banks. I can’t wait to see what comes next after the TD merger. But I’m definitely seeing myself sticking with them for life.

Great app but not as intuitive as it could be. The stock tax section is confusing. The order filter should automatically filter out confirmed orders. The gain and loss section seems to reset after each year, so I don’t know how much exactly I am up. The account value function at the beginning some times shows total account value gain that takes into account money you transferred in for investing and not actual investment gain. But everything else is perfect, I would like more stock slices and make it easier to trade options, i was approved but have been unable to do so. I would also like the ability to use the investment tools I can on the schwabb website. The fact there are no transaction fees is better than a lot of brokerage firms, but could encourage over trading for the inexperienced investor. The fact that you can buy ADRs and foreign stocks is great, but the tax situation is kind of murky.

Great company, mediocre app. I’ll start by saying, Schwab is a customer centric company. I have never had a bad experience with the people working at Schwab. HOWEVER, their technology, specifically their app and website, are aging... badly. Tonight at 10:29 PM PST I wanted to set a transfer for tomorrow from my Schwab investor checking to my Schwab investor brokerage in the app, and I was met with an ugly “stop” sign, yes literal stop sign emoji saying “Payments/transfers between these accounts can only be accepted online Monday through Friday 9:00 am ET - 7:00 PM ET”. I just wish apps would let you forward date your transfers without throwing up a stupid blocker which clearly is put I place to show they didn’t want to develop out any features to support it. I like the people Schwab hires, but the second they make the app too clunky to use for basic money management, I’m out, sorry. My advice, invest in the products and features your customers need. I need to move money and buy and sell stocks from my phone. The rest can be built on the desktop site, so solve your consumers needs.

Excellent company & customer service. I opened a checking and savings account in 2009 after my son advised me that Schwab received the Number One ratings in 2008 and 2009. I was very hesitant to change checking accounts, as I had been with my locally owned bank since I was 14 years of age. After researching all of the benefits of “no cost” Investor Checking & Savings accounts I made the change. It sounded too good to be true. The benefits are incredible and I’m still surprised there are no charges for any of these benefits. And, the Customer Service Representatives are the best I’ve ever experienced in any business relationship. The Representatives are extremely knowledgeable in all areas and I’ve never been transferred to another individual to get my issue handled. Specifically, when my son lived in Tokyo, Japan for three years and I had to make multiple international transfers for him I never experienced any difficulties. Nor did he on the receiving end. Over the past 11 years anytime the subject of banking arises I always recommend Charles Schwab and take time to explain the outstanding account benefits and Customer Service. I’m still impressed! Keep up the great work.

Must have in the modern day. I primarily use Schwab’s Investor Checking account, mostly as an initial landing spot for income that is then funneled to my savings and investing accounts. The app is a useful way of looking over information on the go (I usually use my iPad for mobile banking) and can do much of what you need on a daily basis. The only frustration is that a few functions are not available on the app, only on the website, and which functions are and are not available is unintuitive. For instance, I couldn’t link to an external bank account from my app, even though the tab from where I would have to link it exists on the app just like it does on the website. But, once the account is linked, I can manage cash flow easily through the app. I wish the app would gain some of this minor functionality, or else more predictably exclude features. Otherwise, the app is great. It does most everyday tasks, is clean and efficient, and makes life easier. 9/10

Best for Banking and Best for Brokerage. I can not stress enough how impressive Charles Schwab has been in every way, and I have been with many different banks. When I inherited my brokerage account, everyone at Schwab treated me like family right away. Anytime I had a question or wanted to do something over the phone, the customer service was always outstanding. I do believe they lead the trading industry, because when Chuck started it, he did it for the people, not for himself. I believe they have the perfect balance of traditional face to face or over the phone service along with the leading technology for online trading. When they informed me they did checking accounts also, I immediately switched them to my main banking institution. Best financial decision I’ve ever made. With their fewer branches than most banks, they compensate greatly with their online services. Check deposits are posted to your account sometimes within minutes! I’m not one to write reviews for companies at all, but after all the trouble I’ve been through with my other banks, Charles Schwab really deserves a 5 out of 5. I can’t say I have ever had a bad experience with them! A++++

Recent Ameritrade convert. I must say, I was a bit worried about the transition from Ameritrade to Schwab and the app interface. I was happy that the thinkorswim was available before and after so there is the sense of familiarity there in case I need something quick. Some of the Schwab reviews left me more worried what it would be like to use the new app. Happy to see that the worry was overblown. I do enjoy the interface so far and especially love the “Investment Income” with monthly average. At this point in my life, nearing retirement, this is a very welcomed feature as my goals for investing continue to change. Hopefully, as I spend more time with the Schwab app, I will continue to be delighted with the interface and forget all about the Ameritrade app I used so often. Bonus: My account migration to Schwab also went simply smooth. Kudos! to those hard working to make it so unnoticeable to the customer.

Could be more user friendly. The mobile app is lacking user friendliness and convenience. Honestly, Ally Invest is the only app with worse charts. You can’t really see as much info as you need by default and when you try to drag your finger over it, it opens a chart in landscape view that is confusing. Please copy Robinhood in that regard. They have nothing else good about them but people still use them because dem charts. Also, when you try to buy something in Robinhood and your trading account doesn’t have enough money they will do an Instant Deposit that lets you immediately trade while they transfer the money from your external bank account. But on Schwab when you try to make a trade from your trading account it will say you don’t have enough funds even though there are plenty in your Schwab checking account. So you end up having to manually transfer money from the checking to trading account first which is tedious. You can’t set your accounts to do auto stock purchases from the app. Or set a bill to auto pay. Or set stock price alerts. It’s really annoying to have to open the web app to do stuff.

Good App BUT. It’s good app. Does what I need it to. Only things I’m not a fan of are some of the same things I find inconvenient on their website. 1) How they dont save my buy orders during or after market. I have to “save” them by making my buy price impossible to close; 2) I cannot see the total price of each “open orders.” Only shows the number of shares and what limit price I set. No matter how easy it is to do the math, if total price could be shown so I dont have to calculate each order’s pending price - that would be super; 3) If I make a mistake in the order and want to change the time frame to “extended hours” I must start all over as it won’t let me simply change that parameter; 4) No dark mode. 😬 Other than all that LOL, I really do appreciate C. Schwab and would recommend their services!

Highly functional with a dated look. I’ve been using this app for over a decade and have experienced all the versions of it since. I can say, hands down, this is highly functional, reliable, mobile banking app with all the stock trading power you could ask for in the palm of your hand. I can tell you Schwab has Leo their app competitive with all the mobile banking functionality you would expect any bank to offer, plus the added power and flexibility of stock trading that also keeps up with the best of the industry players. That being said, with all efforts for functional upkeep, it seems the user interface has taken a backseat as of late. Nowadays, the dark color-themed user interfaces are king on mobile Apps and most software in general, and they seemingly take advantage of high-contrast design with vibrant interactive dashboards. The Schwab app is uninspiring comprised of mostly white, light grey, or beige color schemes with a few static bar charts that look straight out of Windows 2000 - frozen in time. Overall, the user interface has really begun to look aged and frankly, more than a bit out of date. For such an amazingly powerful mobile banking app, the user interface (UI) just feels lacking and could benefit from a major visual overhaul - One that helps to better position Schwab as a leader of online mobile banking and information technology space. A banking app for the future.

New version is terrible. I e been a long time customer and user of this app on both iPhone and iPad. The old version worked flawlessly. The new version is terrible! First, it cannot maintain connection reliably over 1 minutes. This results in screen freezes, errors displayed - but worse is that orders are either not placed or duplicated. Schwab won’t honor these software mistakes. Furthermore, quotes are inconsistent and often wrong or severely delayed. When I say inconsistent, portfolio may say one current price, while order screen shows another and watchlist yet a third! Speaking of watchlists - they revamped them to “improve” but they ended up making almost unusable. You no longer change position of symbol in watchlist. Basically all you can do is delete and re-add from “edit”. Terrible. Old lists lock up after a couple of refreshes. New list often stop working with “oops - something went wrong”. Forcing you to end the app and re-login. Whoever does software testing for this app should be fired! It’s definitely not ready for prime time. It will fail on you during the most critical times that will often cost you real money! After more than 25 years with Schwab, this new version will probably FORCE me to go to another company.

Ameritrade app to this???. I am shocked and dumbfounded that Charles swab had 18 months to design an app that had the same functionality as the existing TD Ameritrade platform and this is the best they could come up with? You can’t even create custom views for your positions in this app. You can sort by key data point on the positions view. This is all 101 basic functionality, that every other trading platform apps offer. This app was clearly designed for the casual 401(k) “Checker inner”, not anyone that actively trades (or even interested in sorting any data point). Bottom line is that anyone from entry-level to the CEO that signed off on taking this app live to the existing TD Ameritrade customers should be sent walking papers tomorrow. Seriously, did they not do any kind of customer satisfaction testing or usability testing??? It 100% feels like this was an egotistical move by the existing Charles Schwab team, that they had what they thought was a better app (HAAAA). The only positive thing in this whole transaction, is that the same ego allowed them to offer zero fees to move other brokerages. And on that note, it would be great time to start shorting Charles Schwab :).

Schwab research is my cash cow.. I’ve been trading for years but never have my results been this fantastic. The reason is because Schwab has screening tools that identify the best daily performers and those with increasing volume and price. I look at about a hundred of these best performers and rising stars on candlestick charts daily with the object to participate in some part of a break-out and rapid growth. I rate them the evening before. The next day, I watch the opening but don’t buy until after about 35 minutes, when most seem to establish the direction for the day. I may find only one to three of my picks are moving like I projected, but boy, are they! I buy and place a stop loss below support. I then keep moving my stop loss up gradually over time until the trend turns and takes me out. My portfolio is growing with these great performers. Thank you Charles Schwab!

Functional but could be better. This app is utilitarian, it gets the job done. But the user interface on a phone and/or tablet does leave some things to be desired. All of the information that you need is contained within the app. However, I would like to see more options to vary investor preferences. I personally would like to have a day graph of each asset available to add to the initial investments page. Create a customization feature for each asset instead of dictating what I prefer to see upon opening the app. I know that Charles Schwab is in the business of caring diligently for people’s assets and for that I am greatly thankful. But now that they are a front runner in doing that, I’d like to see some time invested in the user interface and investment platform. Interviewing a younger population that has grown up in a digital age my help in assisting with the user interface of this app. The question is: do you value form or function, because this app doesn’t provide both?

Bring back the old Order Status screen iOS. iPhone app: How do I go back to the previous view where Order Status was always visible at the bottom. Order Status screen was horrible even before, and now made even worse. It does not load quickly. On top of that you cannot sort by symbol to see if you have a order already for that symbol. Someone, try scrolling to see if that symbol exists. Who comes up with this UI designs? I have never seen a perfect app going down the drain that started with the last Order Status screen updates. The order Stu’s button at the bottom got replaced by Move Money. Who move’s money every day as opposed to going to the Order Status screen every day. It is getting lot harder to find the orders for a symbol unless we scroll multiple pages. Please bring back the old Order Status screen, where all orders are are sorted by symbol and all the orders for a symbol are grouped in one place for that symbol. Also fire the UI expert who came up with the new bad design from a perfectly working screen.

Best Customer Service in All of Business!. I love Schwab! I mean it. I love the quality and dependability of the app, it’s intuitive interface for banking. And I love love love the ability to get a real person on the phone 24-7 nearly 365 if I need help. The reps are extremely knowledgeable, well trained and invariably kind even if you aren’t a millionaire. If you don’t have an account with Schwab, I have very hard time thinking of any reason at all not to make them your primary banker. A few people may still need brick and mortar banks. But most of us would be better served by places like Schwab that refund ATM fees charged by other banks to use their machines, give us free checking, a great web site and app and bar none, the best customer service by phone that you can have without a lot of money and a personal banker.

Schwab changed for all the wrong reasons!. Schwab went from what I considered the best brokerage to nearly the worst. Fidelity is much better than the investor checking at Schwab. Schwab pays .45 percent interest on the money in the checking while Fidelity pays over 2.5 percent on their checking money. Plus idle money in brokerages is invested in a money market paying right at 5%. I think Schwab pays .45 on idle money. The thing that really drove me away was the elimination of the line of credit. In almost 20 years I think I may have used it less than 5 times for at most a few days while money was in transition but it was the piece of mind of it being there that I liked. Just out of the blue cancel the line of credit linked to the checking account without even explaining why it was done. Furthermore, this was not just done to me it was eliminated as a service altogether which is why it’s so frustrating. They no longer even offer it. Please check out Fidelity’s service they are far superior to Schwab.

Schwab is my everyday Valentine ❤️. I absolutely love Schwab! Unlike most people, I didn’t open an account with Schwab for trading. After coming to USA in 2016, I started with Chase since my peers pushed for it. I didn’t have a clue and ended up with Chase. Chase didn’t treat me well and I switched to Bank of America. BofA is relatively good, but I didn’t like them for unnecessary fees all the time. I only heard of the concept of “online only” banks back then. And had to chose between Schwab and Ally. Thank god I chose Schwab! Best decision ever made. Their customer service is top notch. The most polite set of people you’ll ever speak to. My experience is so good that I terminated my Robinhood and now trade exclusively with Schwab. If I were to make one change in Schwab, it has to be support for faster movement of money, say using Zelle etc. That’s the only reason I haven’t closed my Bank of America... yet. The day Schwab introduces Zelle or any faster method of moving money, I’ll commit myself to Schwab only. Speaking of the app itself, it works smooth. Never had a problem. However once in a while, I do see some issue with options and a blank page appears with a message “Content currently not available”. I’m sure other users have experienced this too. Hope they fix it soon.

Worst stock and option trading interface and performance. This app provides a pre historic user experience. It’s takes painstakingly long to enter stocks and options orders as there are validations at every step of entry that are firstly unnecessary (no other trading app does this) and secondly each validation takes it sweet time. It does a validation at the end again. Additionally, changing an entry like Qty or limit price wipes out what you had entered in other fields which is counter intuitive and leads you into vicious cycle of data getting removed. Takes forever. If you want to do multi leg options it is a compounding nightmare. Please design the app based on user use cases and not based on technical requirements, which should be embedded seamlessly. It’s a shame big banks with deep pockets can’t think out of the box and come up with easy to use app. Please learn from newbies like Robinhood how they easy and quick they have made option trading reinventing entire interface. This whole ordering interface shd be redone ASAP from the ground up or you are going to lose customers like me who are using their mobile devices increasingly. Thanks for asking for feedback.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Convenient. Amazing platform. Very easy to use.

Feature Full. Great app! Allows you to easily check up on your portfolio and check bank account balances. My big suggestions would be to create a watchlist widget, so that watchlists can be seen without going into the app, allow a default watchlist to be selected (auto opens to this watchlist instead of always the local device watchlist), and allow users to see the research on stocks in-app.

Migrates over from TD Ameritrade, disappointed …. I am a former TD Ameritrade client. My account was migrated due to the acquisition. I’m disappointed enough to write this review. Here are the issues I’m seeing in my second week of using the Schwab app: - I use a slightly different font setting on my iPhone, the layout/rendering of data in the app is very screwed up as a result - quotes seem to be delayed by a few minutes, especially when the market opens - stock quotes look significantly different between different screens (one of my primary views was showing a stock “down” for the day, while the same stock in the “options” view was showing “up”). Seems to be some kind of an issue with cashed values? - unable to see pre-market quotes, not sure if there is something I need to do to get access to pre-market and after-hours quotes? Seems silly when I can get a free quote from various online sources. - overall, it seems that I now need to click 2x as much to get to simple data, which was easily accessible in the TDA app. - unable to see stocks that make up an ETF, app points me to the detailed ETF prospectus - and so on … - I would recommend for the Schwab app developers to take a look at the old TD Ameritrade iOS app and see what features can be implemented in the Schwab app - I’m not there yet, but the thought of moving my account over to a competitor crossed my mind as a result of all of the above things… That would be a shame, switching banks because the app is so clumsy…

Bravo!. The Schwab app is simple to use and in my opinion, a model for other firms to follow.

Morons. Wow. Migrated from Ameritrade and there is no way to see historical performance. This company sucks. Ameritrade customers didn’t choose your company, and now we are stuck with your pathetic app. Wish I could give 0 stars

Terrible app. I was forced onto this app from the TD app and it has been painful. I am now having to use other apps to get data that I used to get on the TD app. Implement the features from the TD app like real time quotes, ability to change the layout of the data and general ease of use. I thought part of the strategy was to implement the best features from the TD app but I don’t see what has been brought over. Add back the graph showing income by month by holding. Why does it take so long for dividends to show up in the account? On TD the majority of dividends showed the morning they were issued or the night before payment. Do better.

Very easy to use and responsive website.. Never had to call anyone with a problem.

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Best trading platform. I’m a retail investor, I got into this because my company 401k forced me to invest my own money. Luckily during the beginning of the pandemic I was forced to go sit in a construction job site trailer for 8 hours every day, because the project was considered essential, but our subcontractors needed time to create their Covid safety plan. I read dozens of books, watched you tube videos on how to invest my money, and the little I had accrued over the two years I had been qualified to participate with this company, that was un invested before the crash, blew up because I invested it during the crash. But now that that bubble is over, I would still recommend Schwab, it’s basically free trading with expert Analysis. And an amazing mobile app. I only wish I could get a free stock every time I get someone to open an account with them, lol I’m kidding. If you've tried Robbinhood, I know you want Schwab. If you want to trade options and sell short, free, if you want to jump in and out of stocks you think are going to move, for free: Schwab should be put on Wikipedia’s definition of a bank for everyone. Maybe I shouldn’t say that cause I might start getting hit with fees if millions like me join. But much love and respect for Schwab 👍

Awful Customer Service. I never chose to be a Charles Schwab customer, my account was moved from TD Ameritrade in the merger. The platform is drastically different, all in bad ways in my opinion. I numerous times changed automatic transfers amounts and never once did it actually adjust anything, they continued to transfer the same amount. I reached out multiple times for assistance, and had possibly the worst customer service experience I’ve had to date with any financial institution. I’m not hard to please, nor am I high maintenance. I have been using TD Ameritrade for over a decade with zero complaints. I have now withdrawn my entire portfolio from Schwab and will never return. Customer service should be top priority, and it is clearly not with Schwab. When you’re investing your financial future with a company, you should not be made to feel like an inconvenience. Very disappointing.

Free debit card transactions internationally !!! Great trading platform and wonderful service. I was introduced to Schwab after college, and quickly saw the benefit of atm withdrawal transaction reimbursement while traveling nationally and internationally, additionally the trading platform and software is great for developing traders interested in a platform that can continually provide increasing depths of data. Only thing that could be changed is facilitating deposits of cash, and integrating more types of accounts for small businesses and including a crypto currencies trading platform. We’ll see what the future holds but I get the sense that Charles Schwab isn’t likely to change quickly or take on new risks based on their past projects and changes to the website.

Expense rounding up / periodic contribution. I’ve loved using this app for the last five years. All of the market reports and research capabilities are excellent, and have really helped me as a college student / recent grad set myself up for success down the road. The only thing I really wished this app included was an option to periodically pull a preset amount of money from the user’s bank account or rounding expenses up to the next dollar and putting the change from the user’s bank account into the Schwab account. Doing this or even the option to put it into a position to the individual’s choice, (similar to how an employer benefit plan operates) would give individuals more freedom through automation with their investing process through Schwab.

My bank has my back. I love Charles Schwab. I feel like they bend over backwards to accommodate my needs. They always have my back. Recently they increased my deposit limit via mobile app. A few years ago my ex husband overdraft our account. My bank lent me money so as to avoid fees with other institutions and charged a small nominal fee. It was way easier than to borrow money from a a friend. My ex hated our bank. Obviously the bank was not the problem. My job doesn’t offer retirement so I started small with the brokerage. Again it was so easy to do and they explained in plain words how things work. As I progress and I am looking forward to learn and become more savvy with my money, I know I will invest with Charles Schwab. Thanks!

Terrible for trading stocks. The big banks should learn from Robinhood.. traders want a simple clear well designed mobile app for trading. With this app i have to toggle between three or for pages just to see what my average cost per share, the current price, how many shares i currently have, then another two pages to see the stock’s past performance. Then you have to hope the price is accurate and current after going through all of that. With Robinhood everything is right in front of you. I don’t understand why a brokerage would put its clients in such a disadvantage with such a terrible app. Improve or get left behind by Robinhood and other fin tech companies.

Too much trouble. I am trying to migrate my account from TD Ameritrade to Schwab. I have an old Schwab account and I have been trying to change my password. Four times I have changed my password using the email link and the mobile site will not recognize the new password. This is one of the reasons why I stopped using Schwab in the first place. They just seem to go out of your way to make things more difficult. I do not recommend this company. At one time they gave me a record of my transactions that was so complex that I ended up making an error on my taxes that cost me over $5000. I am so disappointed that Toronto Dominion sold TD Ameritrade to Schwab. Update: now that I have transitioned, I find that I can not see my combined accounts like I did on TDAmeritrade. The app seems to have all sorts of “cool” things that clutters up the site with out making it accually easy to view your accounts and make trades

Good but not Great. I haven’t used this app for trading yet, so I’m just commenting on the data provided to me about my accounts. I like that I can see all of my accounts on one page, and it gives me a total value at the bottom. It shows the change over one day, but it doesn’t allow me to select a different time period. It would also be very helpful if I could see my portfolio performance on a graph and compare it directly to the Dow or S&P 500. As it is, I have to switch screens and have very limited data. Better yet, it would be nice to see my portfolio performance in comparison to a blend of stocks and bonds appropriate for my age. These are things you can do with Empower (formally Personal Capital) for example.

FIX FACE ID. Update: Face ID still has not been addressed with this update. A known issue with multiple user complaints, completely ignored in past two developer updates. Please fix FaceID logon. This was a known issue before release of this update, and I still must enter passcode every time, despite enabling FaceID. I wanted to invest and bank under one roof, however this app will make me look elsewhere. With banking, I just need a clean UI for bill pay, transfers, etc. A Bill pay payment does not add a pending payment to your checking account running balance, meaning you have to switch between bill pay and checking, after having added up pending payments in bill pay, then switching to checking, and subtracting that from checking balance. This is clumsy programming at best, and a disservice to members of Schwab at worst. Schwab is primarily an online brokerage, yes. But it also calls itself a bank. Very low-tech banking app for a bank based near Silicon Valley.

What? No stock quote streaming?. The day has come. Moved to the Schwab app from the TD Ameritrade app. I like the Schwab app’s interface, as it feels cleaner and more streamlined. One big glaring difference and a major drag on the app is the lack of real-time streaming ticker price. You can get it to give you the latest price quote at the time of page load, and you can refresh said page to see the latest price, but you the user has to initiate it. Price quotes do not update automatically. It is not pushed to the app. This is even worse when you’re looking at a list of ticker symbols! With the TD Ameritrade app, the latest stock prices are pushed to my phone, automatically. I hate losing this functionality! Schwab, please add this capability! You owe it to the TD Ameritrade customers you acquired!

Very bad mobile app. If you can get in, 20 percent of the time, I have been with Schwab for 40 years and your mobile app has cost me thousands. No one cares. I have spoken to reps and I.T. no one from I. T. will return my calls. The reps are the same. How would you like to have your life savings in Schwab, and the Dow opens down 250 points and the voice mail says, Because we have so much volume we don‘t have enough people to answer phones and you get on you laptop, and you can’t get the computer to connect to your server and you lose over a thousand dollars. For god’s sake get some servers in there to handle the volume. Is Schwab reliable? In know way shape or form. Your web personnel or whoever you buy your service from is cheating you. Customers are losing thousand of dollars because you aren’t reliable. It’s a problem that is easy to fix if you have a robust system or software on your system. There’s been 2 dozen times this year that I have lost $1,000 because you can’t communicate to someone at Schwab or the internet to sell stocks or bonds. Buy storage and servers to increase the speed of you network.

I’ve been with Schwab a long time, but.... However, about the Banking App: This is bare bones, no frills, no help. And, in most cases, what’s on the screen cannot be selected and copied to paste somewhere else. Can’t be printed. Can’t even pay bills without going to another site. And when the statement comes in, many payees are not even easily recognized, even though I obviously ENTERED the payee name. I started out using schwab bank a long time ago. But now, if there has been any effort to improve the app, it must be all on the investing side. Doing taxes has always been relatively easy with the bank app. Now, I can’t do ANYTHING with it. ALSO can’t find a tutorial nor any other help. LynnCarroll

Clunky at best. With so many good trading app designs, maybe Chuck could take some influence or design direction to make things like, the portfolio view or summary view, total value of Employee stocks or RSU’s, or doing trades and where they go after the trade is complete simpler and easier to understand. It would also be very helpful, and less frustrating to see real-time or even near real-time what the stock prices really are. Please Chuck, hire some Robinhood or eTrade mobile app designers and innovate; I would love to use this app for more trades and buy and hold, but it’s just so frustrating to get information from to make accurate decisions. Because of this, I find myself having to just transfer funds out to a bank account then transfer them to another trading platform.

Coming from TD Ameritrade Very Dissapointed. I admit I didn’t use the TD app super often but when I did it was seamless, easy access to all the chart information I could want. The ordering process was much nicer in my opinion, in this app for example you can’t place orders right after the market closes and it generates errors that aren’t obvious to understand. The method to input a security question is absurd, why are the answers to the security questions hidden when making them? That doesn’t make any sense it’s not a password. I also don’t like that the app is limited in some ways, for example I don’t think it’s possible to re-invest dividends from the app automatically. At least I can’t seem to figure it out, something that I would’ve never said about the TA app. Overall it’s functional but leaves a lot to be desired.

I can’t believe they ended TD Ameritrade for this. The Schwab app is complete garbage compared to the TD Ameritrade mobile app. How could you do this to us? You buy out TDA and then make us use your substantially less functional app? I highly suggest you change your watchlist / company research & news / market research / level 2 trading / and several other parts of your app to be more like TDA’s current mobile app (the regular app on IOS - I’m not referring to think or swim, which has its separate uses). You can buy-out TDA, but I won’t be moving my money from TD to Schwab. The transition center and your communication about this shift was great and I have no issue with that, but I’m sorry your app is garbage and I’m looking else where. If you change your mind and keep the TD Ameritrade mobile app (or give us something nearly identical), then I am on standby ready to deposit funds. But I’m staying clear from the Schwab app in the meantime, good luck to you guys. I hope your recent stock decline is teaching you the valuable lesson on never “fixing” something that isn’t broken. You shouldn’t change something that’s already perfectly. There is no other app on the market like TDA, you should be using it to your advantage as a part of your TDA acquisition to grow your customers & deposits, not ending the app and forcing us to use your sub-par version. You guys are making a huge mistake. #KeeptheTDAmobileapp

Latest update a problem. The latest update to this app messed up the Order Status function. It uses the Date Created for filled orders instead of the date filled. I used to be able to filter for orders filled today to see which orders were filled. But now, if I created an order yesterday or last week or last month and it filled today, when I check the app to see what orders filled today, it says No Data Available because it uses the Date Created instead of the day it filled. The update to the web site has the same problem but at least it lets you revert to Classic View, the way it used to be. This app doesn’t let you do that. As a result the update makes the app LESS useful. Please fix it!

Delay. There are three things that are occasionally challenging. #1. The delay in being able to place a market price trade often causes a missed opportunity when the stock price rises quickly. #2. The Symbol Lookup doesn’t necessarily respond correctly and displays a completely different symbol than typed and then when I want to return or wipe out the incorrect symbol that I didn’t choose in the first place, the system displays a warning, a request to call an agent, read the policy and a number. ???? That delays placing the trade even further and wipes out any chance of catching the stock price on a sudden upswing. #3. Occasionally when buying a stock, I realize that the original purchase price is being adjusted... always down of course and what is really strange is that I can check the summary from two separate IPads after the stock market closes and it shows two completely different Personal values. If these issues were corrected, I would give it 5 stars. Until then, I rate it between 3 and 4 stars and that is generous. A definite plus is the time it takes to transfer money from and to the account. Very responsive!!! Christiane

Schwab Acct. I had forgotten how much enjoyment I had with my Schwab acct years ago. This last year has been enjoyable to buy a few shares of various stocks. I have also been helping my two grandsons (who set up Schwab accounts under their Dads name) select stocks. I think there is a big market for Schwab to help us grandfathers set up Schwab accounts for their grandchildren. My purpose was to help my grandsons understand economics (somewhat) so they can ask questions when taking economics classes in high school and than college. I loved economics in high school but had no idea of how the stock functioned. It sank in while in the US Army in Fort Hood Tx at Baylor U. Again I think there is a great opportunity for Schwab in this area. Thank you for the excellent help and assistance.

Needs some basic improvements. Summary Page: Should be more customizable. Ability to hide day change or instead show month, quarterly or yearly change. Schwab Assistant button too prominent in right upper screen and should also be able to hide. For the Banking Accounts: 1. Need ability to type a search for specific historical activity, searching by name or transaction type. 2. Mobile deposit photo often requires manual rather than automatic capture. 3. Need easy way to get to routing and account numbers, with ID verification, of course. 4. Need more clear, for example color coded, differentiation between deposits/+ and withdrawals/-. 5. Tapping on a transaction within the account activity should open that transaction and give more details. 6. Need ability to view scanned check images within the app.

All the essentials with some limitations.. Edit: You can add an external account for ACH transfers from the app now. It actually works well, just like the website, verifications and all. The app is quite minimalistic, which has its ups and downs. Everything is displayed clearly and simply. You can see balances, transactions, etc. Placing a trade and mobile check deposit work perfectly. Features for the debit card, including custom notifications, the ability to lock/unlock, and setting a travel notice are very welcome additions. Certain limitations can be rather annoying: You can add a biller and pay them with bill pay, but you can’t manage or set up autopay and ebills from the app. Adding a biller is easier to understand on the website than in the app. You can not set up, manage, or otherwise even know of wire transfers from the app. Research is split up between the “watchlist” tab, the “markets” tab, and the overall ability to search for a symbol or company name. Comparisons aren’t possible. All in all, the app is very much functional, but lacks a few features and design elements that I think should be included in the VERY near future given how much people rely on mobile devices in this day and age.

Managing your own money; it’s your job. I’ve used SCHWAB since the 80s. I believe that it’s your money and (as Mother used to say “ if you don’t manage it, no one else will”. Since the beginning, Charles Schwab has followed this philosophy! When the high yield checking was offered, I jumped on the bandwagon earning 7% initially (initially, but now it’s much lower) and never had to watch the ATM fees. Using the card to get money all over the world has never been a problem, even in remote Angor Wat in Cambodia or in Ulam Batar, Mongolia. Thank you, Charles SCHWAB for encouraging everyone to manage their own money by offering the tools to do just that. I am often on my SCHWAB soap box to any youth I encounter and they’ve thanked me and will continue to do so in the future when they realize their Roth’s advantages. Love the “own your tomorrow” That’s it for now!

Great Company, Terrible App. Schwab has some of the best customer service I have dealt with and the action of buying a stock or selling a stock on this app is fine. The UI on this app is horrendous, however. There is not enough information in the charts, seeing your positions and their gains is more difficult than it needs to be, the watchlist is seemingly hidden, and it just makes no sense. If you want an intuitive user interface, look to Robinhood and Webull. Webull is an app I believe Schwab app developers should look to for inspiration on how to create a simple, intuitive, and informative interface that has everything the investor needs at the tip of their fingers. Watchlists, positions, and their performance should be the first thing I see on my homepage in the app. Other than that, Schwab does the job.

SCHWAB APP ARTICLES ON A STOCK 1/3 PAGE IS NOT READABLE. I’ve used the Schwab app for several years. They have developed a consistent problem, and there is No Place to submit an app problem to developers at Schwab. There was a huge problem years back that cost me money but there was a place back then to submit the problem to. It took time (and my persistence), but that got fixed. No I didn’t ask for nor did I receive damages but I was not resting till it got fixed. Eventually I got it fixed. On stocks I own, or want to own, you can go into news articles (or press releases) which are important to the investor. For weeks now you are only able to see 2/3 of the page (as if left 1/3 of page has been cut off). I just tried to submit a “case” as I had years back, but that functionality is no longer available. I did send an image, but no room for words. Not holding my breath. I use this app exclusively (I manage my own retirement) so one could say I’m a power user. FYI Schwab just bought T D Ameritrade and I saw they are laying off thousands. I might say to them. “keep the IT people”! One positive: if you have a need, the all night people are excellent! I went through a divorce for two accounts (his) that I had POA on, which I terminated the POA. They were amazing; I had no physical bandwidth during day hours. Thank you

Good App BUT. It’s good app. Does what I need it to. Only things I’m not a fan of are some of the same things I find inconvenient on their website. 1) How they dont save my buy orders during or after market. I have to “save” them by making my buy price impossible to close; 2) I cannot see the total price of each “open orders.” Only shows the number of shares and what limit price I set. No matter how easy it is to do the math, if total price could be shown so I dont have to calculate each order’s pending price - that would be super; 3) If I make a mistake in the order and want to change the time frame to “extended hours” I must start all over as it won’t let me simply change that parameter; 4) No dark mode. 😬 Other than all that LOL, I really do appreciate C. Schwab and would recommend their services!

Customer-centric brokerage and banking at its best. I’ve been a client for over 10 years. I used to bank with a wonderful credit union (Navy Federal) and invest with a wonderful brokerage (Vanguard). Why switch to Schwab? Schwab somehow manages to provide the same best-of-breed products and quality of service as non-profit organizations, all under one roof. It’s the best of banking and brokerage in one. I say “the same” but lately they’ve been raising their game with more features and lower costs. I didn’t have to compromise on a single thing when I switched. And I can’t emphasize enough how convenient it is to have all of my accounts in one place. And they continue to up their game when they’re already ahead. Their app is the best around. They continue coming out with more fee-free, low-expense-ratio ETFs, a credit card with solid rewards, intelligent portfolios to provide parity of features with Betterment. Where other companies rest on their laurels and eventually stagnate, Schwab continues to elevate their game by staying focused on delivering value to their customers. Keep up the great work Schwab, and I’ll be a customer for life.

Good but Missing Features Used in Ameritrade. Was on Ameritrade for a long time until having to move to the Schwab app. Still getting use to it but I will say the transition was pretty smooth and all my information and watch list carried over without issue. The big plus on this app for me is the ease of doing trades. You had to go through more steps with Ameritrade app. The major thing I don’t like is that there is no calendar feature to search upcoming dividend dates and IPO dates. I buy mainly dividend stocks and used this feature in Ameritrade all the time. Unless I am completely missing it in this app I’m having to use two other sources to get that information. Also, it would be nice to see longer performance histories than just the past year. Hopefully these features are in the works for later updates.

Refused to post review. Too much truth.. I don’t know if this will get posted or not. So far it hasn’t been, too much truth? I was forced on to this platform from TD Ameritrade. This interface is awful. It take me three screens just to get logged in and to see an inadequate view of my holdings. Compared to the Ameritrade platform all the views of my holdings you offer and substandard and inadequate. Then it takes another three screens to get to a my watch lists. And where is my level II??? How about only News for a particular stock when I pull that stock up and not the entire market? How about something really simple, being able to sort watchlists and holdings. Period. Mine come presorted by you and I can’t change them. I can’t believe anyone uses this platform willingly. If you bought the Ameritrade customers, why not buy the application too? It’s head and shoulders, as well as torso and legs, above this thing.

App is outdated and featureless. Sad.. This app is outdated for the modern investor. The quotes do not update real time, which is important when making trades. I have to use two devices to ensure I have an up to date quote before I trade on the mobile app. Ridiculous. There is a no calculator button to quickly ascertain how many shares I can buy at a certain price when I make a trade. I have to open a calc app, wasting precious time to do the math myself. Despite being a powerhouse financial institution, your application and website are outdated and should be modernized like TD Ameritrade. Your app is a dinosaur for anyone who has used TD, Fidelity, Robinhood, etc. Figured CS would get their stuff together after they bought TD. I’d rather move all my money to TD then keep trading in any CS platform. Terrible app and terrible website. Update your application and website to be useful please. Take a hint from TD... their app is spot on, updates quotes real-time, and has the calc even in the app, not just the website.

This app is Stonks. I use both the Schwab mobile app and website interface on my laptop, and although the website interface seems to have more functionality, this app is solid. So far I haven't found any bugs with it, everything seems to be working well. I've traded equities, fixed income, and options with Schwab, and I've had a great experience so far. I do think their website is easier to use if you're trading fixed income securities or options contracts, it seems to provide you with more information and research tools (if those tools are available on the app, I haven't found them). I'd really like to see a tab in the account section next to "position, income, history, ... etc" to more easily see the modified duration and convexity of your current portfolio (for all of the fixed income securities, or select ones) as well as the impact on those figures when you go to buy a new fixed income instrument. I've been doing it all in excel so far, but it's a pain to have to open up so many things all over the place. Awesome app on the whole, though!

iPad Pro app - new feature interferes with data presentation. The version of your Important Messages, which appears initially as a yellowish band across the top of the screen, is annoying to say the least. - It blocks the time and date as initially presented - If one clicks on it (hoping to learn of the critical information, or just to pass through the interrupting feature), it opens to basically cover the screen. Tonight some genius informed me that volatile markets can be upsetting? WHY would this comment be so important? - Unlike the version of this "feature" on the PC, It cannot be removed via the standard X in the upper right corner _ no X appears on the iPad version. - If I attempt to get out of this screen blocking words of wisdom feature, the only way I can find is to "Log out". - Logging out is absurd. I activated the app so that I could look at today's market changes. NOTHING SPECIAL. For some reason all I was allowed to see (once I made the mistake of tapping for your IMPORTANT MESSAGES?? ) was a trip through a meaningless set of "words of wisdom"! - The only way I could look at MY ACCOUNT CHANGES WAS TO LOG BACK IN AGAIN AND IGNORE YOUR IMPORTANT NONSENSE. - IF YOU HAVE DECIDED TO ELIMINATE USE OF THE CONVENIENCE OF AN iPad, and to force me to use a PC - fine. Simply inform me - DON'T employ a feature that throws me out of my acct info!

Enough Tweaking Already!. UPDATE: another update that messed things up. Positions page formatting is terrible to the point it must be an error right?? On Iphone and Ipad running 17.3. Pretty good app and getting better all the time. HOWEVER……could you please STOP randomly moving key things around all the time for no apparent reason? Watchlist was at bottom of the screen on the right, then its over on the left, then its hidden in a menu. Logout is in one place, then another, then another. Its great to improve functions but give a little consideration to the users. We shouldn't have to hunt for standard functions every time you feel like updating the app. The app isnt a toy for your developers to play with. It’s something your customers use every day.

App Suddenly Won’t Process Deposits. In the last week or so, the mobile app suddenly stopped processing photos of checks I was trying to deposit. I kept getting error messages that the checks weren’t clear enough and try again. I called in for support and uninstalled the app and reinstalled it and still kept getting the error messages. I used my wife’s phone (which is a different Samsung phone) and was able to deposit one check, but not another check. It’s very frustrating when I am using a Samsung S-10 phone which takes excellent photos. I don’t understand what the problem is, but it seems to be a problem with Schwab’s mobile app.

Mobile deposit. I have been a Schwab client for 30 years and had to “wait” 3+ days to be “accepted” for mobile deposits. I call Schwab and get put on hold for 20 minutes listening to your HORRIFIC recordings on the market which is NOT what your clients want to hear! The only way I got my mobile deposit approved was to go through my wealth advisor, who called you, then tied me in with a Schwab advisor. Once she intervened and for someone to “approve” me, I was able to make the deposit. All I can say is that if I treated my clients the way Schwab treated me, I wouldn’t have any clients. I am handcuffed to you through my advisor, and clearly they are the only clients you really care about. This is one of many examples. Please call me as I could give some very constructive criticism. Jennifer Bair

Terrible app. I got switched over to TD Ameritrade to this app. It has nothing but a disappointment. It lacks user friendliness and interface is absolutely terrible. I have to keep switching between pages to see total value of my investments, stock value & how much I have gained or lost on individual stock. It’s clunky and looks dated. I don’t trade much to begin with & after I got switched over from TD Ameritrade, I don’t even feel like trading on this platform. Also, for some reason, my pre-market and after-hours access is gone. When I gave a bad feedback from an email I got from Charles Schwab, someone from Charles Schwab called me. I was busy so I asked them to call next day & gave them time when to call. I never got a phone call back from them. I am going to switch over to a better platform like Fidelity or something else which is more user friendly & has better interface.

Very buggy, but good for banking/trading. I’ll start off by saying Schwab itself is a fantastic platform if you want to get into trading and investing. Their desktob website is easy to use, they have great customer service, etc. However, I hate this app so much. It constantly makes me re-verify my device — like multiple times a day. Also, I have to constantly reset my password because it never saves it even when I tell it to. Because my passwords are so secure, they’re hard to remember. If I can’t remember, and they haven’t saved it, they make me reset it. Resetting over and over makes the passwords harder and harder to remember. It puts me on an endless loop. This is the ONLY app I have ever had this problem with. It happens all the time and it makes it a pain just to log in. I much prefer using the desktop version. But once I *do* log in, again, Schwab is a great platform.

Not too shabby. The site is pretty good. I have been a Schwab client for 3 decades. It’s been fun to watch all the changes. I got restricted because I was trading in and out and broke some weird rule. That was a bummer. Now I can only trade with settled cash. Kinda like taking a walk with ankle weights on. Probably my bad because I’m not at all a margin guy, so I want to give Schwab the highest rating but also say it’s no trading garden of Eden. For example I remember when Schwab rated Enron with 5 stars and so I bought it. Of course we all know that story, so I switched my strategy to make Schwab ratings a contrarian indicator and that strategy has been as good as any. I’m grateful to Schwab for all their help and hope to be a valued member of their family for the long run. Thanks

Critique. I use an iPAD for Schwab daily, then laptop for street smart edge pro for 14 years. My iPAD sits HORIZONTALLY in a case folder with a prop feature as I am guessing millions of folks do since there are a kajillion types available to buy. I appreciate that the Schwab site is available to read horizontally, but to log in, you still have not aligned the slots for clicking to continue to be read above the keyboard. This seems like an easy fix for your software designing engineers to improve. It would save a few finger movements for all of your users and also prove your likely intention to upgrade everything that CAN be easily, I would guess since I used to do some software production input. I offer these as suggestions not complaints.

Processes cumbersome. To open my ESA accounts, I had to print and fax physical applications. The accounts were opened within one business day. However, when I got access to my online account it didn’t let me link my bank account and I constantly got error messages. I tried linking it from different browsers and devices but nothing worked. I called customer service and my local branch multiple times and no one seemed to have an answer. I finally tried just to snap a picture of a physical check to make my initial deposit and it kept saying the system couldn’t read the numbers on the bottom of the check, even though the picture was perfectly clear. I had to repeat the process 3 times before it finally worked!

A Plus Review. After seeing tons of “investment” commercials on generic television for many years, I decided to check out my options and ultimately move my banking to a brokerage who offered multiple functioning areas that were useful to me, not just for investing. Charles Schwab has come through as an elitist in the field. I could not be happier with my checking, savings, and stocks, nor the assistance and customer service I experience on a day-to-day basis. I am not a person of wealth, I am not a person with financial stability, I am near poverty level, but find the satisfaction I need with Charles Schwab for my simple banking needs. I often refer friends and family to CS and boast about my experience. I would recommend them to everyone! Thank you!

TD app please. I’ve been using the Schwab app for years now. I have also been a TD Ameritrade account holder for as many years as they’ve had the product. Having used both apps, I can say that the Schwab app seriously needs help and I would love an option to just use the TD Ameritrade app instead. My specific complaint is the layout of the positions page and the gain loss page. It is so cumbersome to move back-and-forth between these pages and see the information in a usable layout. I can’t stand it! The TD Ameritrade app allows me to see so much information on the positions page at one time. It basically combines both the positions page and gain loss pages plus as much more information, also you can see many positions per page not just four of them at one time. *** Please! Please! Please!!! allow us to use the TD Ameritrade app to see our Schwab account. I can’t emphasize this enough.

Worst Mobile Trading Platform. It has its moments, but the mobile Schwab app is EXTREMELY slow, when searching tickers, going from one page to another or simply selecting trade parameters such as “bid,” “number of shares/contracts,” etc, you receive the spinning circle of death, and you have to either shut down the app and start over again, or wait an unspecific amount of time for the app to unfreeze and even then, you’ll still have to restart. By the time you’re able to finish putting an order together, you THEN have to submit it, which IF everything goes smooth, you’ll have to wait an additional 2-5 minutes to reach the FINAL page to FINALLY submit your order, but by the time this has all happened, guess what? The price of shares/contracts have drastically changed and you have to start ALL over again. You pretty much can only perform market orders with any resemblance of speed, and that’s if you’re lucky. Good luck!

Aggressive Customer Service. I just called to help with my mom’s account (since she is older and gets very anxious with on the spot fast English) and the customer service agent right away told me I was committing fraud and blocked her account. He wasn’t at all friendly or welcoming, but very irritated and dismissive. I was very shaken from the interaction but glad it was me on the phone and not my mom. I cannot imagine if she (or any other person that needs extra care and patients for that matter) had been on the phone with someone like him. Probably the worse banking experience I’ve had and that’s saying a lot. I know that not all the agents are like this particular representative and that I just got terribly unlucky though. Anyway, will gain the courage to call back again soon to resolve her account problem. I wish there was a text chat option (with an actual person) to avoid getting into a whole ruined day for probably a very simple resolution.

Fine and useful with at least one gripe. I use this app fairly often and it doesn’t break, works for everything in a pinch when not at a computer, which is often not the case for many banking/stock platforms. One gripe/bug to tell the devs: when looking at transaction history for an account and scrolling down down down, selecting an entry to examine, then going back to the list, i find myself back at the most recent. Then i have have to scroll all the way back and figure out where i was if i want to look at transactions from a certain time. So reviewing things in this way is basically unusable the app. Not sure how else to report this sort of “bug” other then a review so here it is!

No Major Updates Since 2016 - Boring Outdated App. Been trading on this app for nearly 5 years. It’s desperately overdue for a facelift. No extended markets pricing, no dark mode, watchlists are limited and to use hard. The personal value homepage graph is useless since it includes your checking, there’s no way to change it to a Gains/Loss graph. The news section for stocks is a joke. The research portion is non existent. Schwab’s app is sufficient in placing trades and looking at a basic list of your positions. Their desktop website offers far more than the app. The FREE versions of Yahoo Finance and MSN Money are way better for finding market news, research/tracking stocks, and the interface offers far more functionality and looks great. Obviously you can’t trade off Yahoo/MSN, but regardless Schwab isn’t even close that. Long Story Short: Schwab needs to catch up with the times. These minor minor minor updates to Schwab’s app over the last 5 years seems lazy to me. Robinhood, Fidelity, TD (now Schwab lol), WeBull all offer traders the interface and functionality that they want to see in the modern day. Schwab is slacking, if they want to appeal to millennials they should probably overhaul their iOS app, especially considering that’s where the majority of millennials spend their time.

No Account IRR, N Asset allocation Summary. Mostly useful as a reference for transaction histories and gross, non annualized returns. Not of much use for detail digging into stuff like asset allocation or sector allocation contributions from MFs and ETFs. No way to determine asset allocation percentages against an asset allocation goal. Same with sector allocations. No information on 1, 3 &5 year total return performance on owned assets. The Fidelity App, at least, calculates the 12 month Internal Rate of Return (IRR) for my accounts there. As far as I can tell, Schwab doesn’t even do that. What I’d like to see is is a 1, 3 and 5 year annualized IRR calculation from both apps. I want it from Fidelity to see how my investment work is paying off. I’d like to see it from Schwab to see how well my investment advisor is doing so I don’t have to bother him about it.

A brokerage that needs to adapt. Charles Schwab is in excellent company and has it strong points however they need to adapt to changing times in regards to technology. If Charles Schwab would consistently update their apps desktop website and other aspects in regards to technology they would be an almost perfect company they seem to be slow to change which is definitely something that detracts from the customer experience The app is not bad but definitely could be much much better they have not even updated 2018 copyright from last year which means they have not fixed many bugs that are clearly in the app I hope Charles Schwab will adapt to changing times and improve its customer interface technologically speaking if they do I definitely will stay with them as a customer.

Terrible interface coming from TDAmeritrade. After 20+ years using TDAmeritrade I was forced to switch after Schwab acquired it. I’ve given the app a fair shot and it’s downright terrible. I’m not pleased at all. It’s poorly setup where you can’t view the basic info on an account on one page. I should be able to see my overall gains and current day changes in a quick and easy interface!! This app is not setup for people that want to perform several quick trades a day or perform any sort of chart analysis. I think it’s setup for someone who wants to buy one or two stocks and do maybe a couple trades here and there a year. And it’s also cluttered with way too much articles and offers for partner services. I just want to scan all my positions, trade in/out of them, check my watchlist of stocks and flip through a bunch of charts. I have decided to start looking for a new broker.

Good except for 1 flaw. I like the info this app provides for my Roth IRA account and have been a loyal customer of Schwab for 6yrs now. However, the enable face id feature does not work for me in the security settings. I just bought an iphone XS. I can enable face id in every other app that allows it except for this one. It takes me through an endless loop where it has you log in again after you enable face id and create a 6 digit passcode. Then the app will disable the enabling of face id on its own after you have entered your credentials plus 6 digit passcode. So when you try to log back in it will ask you to enter your 6 digit passcode instead of just using face id as you requested. This makes using the app more difficult than it needs to be in my opinion. I hope a fix will be coming for this.

Average for investments, horrible banking app. The investment part is fine, Charles Schwab research is good, no problem from this side. The banking/checking part is terrible, particularly if used as a joint account. When a debit card on the account is used as a credit card, the charge correctly shows as pending until the day it is posted, in which case, sometime between 12:30 and 1300 eastern time is the day the charge is going to be posted, the charges disappear and you bounce back to the previous balance, and these pending charges reappear as posted around 1900 that evening. If you are the only user of this card, it might not be a big deal, assuming you keep a accurate checking register on paper, your phone (separate from the Charles Schwab app), or you just are good with numbers. However if this is a shared/joint account, it makes it extremely difficult to use the banking/checking feature as a normal spending checking account.

Good App. A lot of people rating this app have an issue with changing their passcode from 4 to 6 digits, but if I’m banking on my phone I’d rather use a stronger passcode so if my phone gets stolen, my financial information is safe. What’s the problem with adding 2 digits? Some criticisms are fair though: the gains/losses section should update more frequently and the app crashes more often than I’d like. Still, this is my go-to app. Much better than having to go to the actual website. Furthermore, the market summaries are updated frequently and really do a good job of giving investors a quick look into what the stock market is doing. Having easy access to the stock research PDFs is also really convenient and allows inexperienced investors to accurately assess whether they should buy or sell.