Schwab Mobile App Reviews

Too much of a hassle. It feels like Schwab goes out of their way to punish and hassle you for trying to withdraw funds. When I initially signed up I was bombarded with calls and emails about funding my account. It was a breeze linking my bank account and transferring money to my Schwab account. It was deducted and on my bank statement within an hour. When the time came to withdraw some funds all of a sudden the transfer was voided and my bank account was unlinked even though all cash was settled and available for withdrawal. When I went to re-link the SAME bank account I had prior I was booted and locked out of my account. I was given several different numbers to call and had to talk to multiple people, take a quiz to verify my identity and given a 1-2 week timeframe for my account to be unlocked. All for only a $300 withdrawal to a bank account that was already verified. They’ll take money with no questions but when you try to withdraw they place several purposely placed hoops with the intent to wear you down in hopes you get frustrated and give up and forget about the money. I understand the need for safety to avoid identity theft and other fraud but it’s interesting that I can transfer money in, trade but the moment I try to withdraw a small amount I’m required to jump through hoop after hoop. It’s all by design. You’re better off with Fidelity

Should give it one star really ... Just wrote a very cohesive reason as to say this brokerage is trash for trading and even the review crashed and removed it all. Recap doesn’t refresh and stay up to date like any other brokerage app/ stopped allowing purchasing of otc which I originally used it for anyways (dpls for example) but still available on others yes even Ameritrade for a fee even though they were merging. Also my eeenf disappeared telling me I sold them when that’s the very last one I would’ve sold. I got in literally near the bottom. Only reason it’s okay is because some of its features for viewing in a watchlist like which options are running etc … other than that.. the only thing Schwab is good for now is to buy and hold shares. If that because well you can do that anywhere else. App crashes/slows down seemingly on purpose during times of high volatility- so it’s a big no for trading and after the only thing they were good for is now useless as well/ well.. it’s useless. My .02 - I’m good.

Good for trading, bad for monitoring. I’ve been a Schwab customer for 20+ years and I trade fairly often, including both equities and options. I use the iPhone and iPad app and they both have two fundamental flaws when it comes to monitoring positions. For one, there is no way to sort your positions by % gain/loss, $ gain/loss or any other way - they are permanently listed in alpha order by company name. Being able to customize the sort is such a basic feature, and one that every stock monitoring app has, and it’s absurd that you can’t do it here. Second, you cannot view a position’s day change and overall gain/loss on one screen - you have to flip back and forth between screens to get the complete picture. I understand that compromises have to be made for mobile apps, but there ought to be a way to see a more complete picture of your positions on one screen. And if you must limit the amount of info on a screen, at least give the user the option to choose which information is viewable. Again, simple customizations go a long way. Otherwise the app is generally easy to use, fast, and offers a fairly simple platform for making trades.

Horrible and complicated user experience.. Nothing is easy to do on this application at all other than transfer your money in. Everything else is overly complicated for no reason whatsoever. Or there are severely limited options without logging into the website on a laptop or PC. Absolutely ridiculous. It shouldn’t take me 20 minutes to find out that you can’t do something on the app and need to do it on a PC. An example of this would be setting your stocks to reinvest dividends. Completely unable to do this on the app. Unless it’s when your first buying the stock. But if for some reason you forget like a normal human, you can’t get that accomplished on the application. It’s nowhere to be found. And instead of telling you that when you’re looking at your stock that you’ve purchased, you have to go into the buy screen where you can see that it reinvest dividends as an option. But you can’t do anything with it. And then when you ask the assistant about it and then finally tells you that you have to go onto the website to do it. This is completely ridiculous.

Ok but could really improve. The app operates smoothly which is a big positive. It’s not choppy nor is it glitchy, at least not for me. I give it only two stars because those elements are the bare minimum. This app is entirely consumer focused but UX wise that doesn’t really show. My financial information is displayed as if I’m looking at a mere digital representation of an old school checkbook. That’s ok but we’re at a stage with software engineering where there is vastly more they can do. I should have more ways to look through my data other just using basic filters for basic categories. I can’t even do a basic keyword, let alone word, search for anything outside of what financial instruments I might have purchased or sold. So that’s just looking things up. What surprises me though, really, is that I can’t manipulate my financial information at all in the app. All I can do is view it. If that’s all my fellow consumers want to do, then the app won’t change to include those features, but that lack of interest just won’t last for long. App has a long way to go.

CNBC Political News Bias. I use the CNBC app daily for my stock quotes and stock information, however the political news articles are written noticeably biased towards the Democratic propaganda!!! Based on the outcome of the 2024 Presidential election, I would expect a more fair, fact based reporting of both sides of the Republican and Democratic policies!!! I would like to read more news articles about the positive policies that the Republicans propose and the consequences of the failed Democratic policies! The majority of the CNBC news anchors are overtly Democratically biased in the way they ask their guests questions…very slanted towards promoting the Democratic messaging! For example, the CNBC morning interview with Bill Ackman on his support of Presidential Candidate Trump was a perfect example of Sarah Eisen and Alan Sorkan’s bias in their questions to Bill Ackman and interjecting their own biased Democratic opinions!!! What has happened to neutral unbiased, investigative journalism??? Consider that CNBC is turning off at least half of their TV and app using audience!!! Respectfully, Kathleen Oleson

Figures Are Not Accurate. The day change and possibly several other figures on the app are not accurate! I called Schwab on it and they confirmed it!! It was showing I had a day change of ~$800 whereas the actual change was only roughly $400! This prompted me to make more changes than I normally would have but in another scenario could possibly put you into a position where you think you are gaining but you are actually losing money! It definitely affects how you feel about buying or selling stock and therefore, with inaccurate figures could cause a loss of money you weren’t expecting because Schwab was not up front with the user on the problem. I even called a broker from Schwab who confirmed this anomaly and was also frustrated with it admitting that Schwab has known about it for a long time!! Because of this issue, he said many brokers at Schwab use the website instead of the app. Therefore, this app is unacceptable and a 1 star rating until they get it fixed. I will say that all of the brokers I have talked to over the phone have been super kind and helpful so I think Schwab is a decent company, but don’t get yourself into trouble using this app!

Deposit to checking no longer works. Will no longer allow mobile check deposit. I have a brokerage, checking and savings account. Normally after clicking on deposit I am prompted to choose which account to deposit check. Now instead I and prevent d from depositing by an error message “You do not have any schwab brokerage accounts eligible for mobile deposit” I do not need or want to be able to deposit to my brokerage account, I use my Schwab bank accounts. I was able to deposit checks recently but since latest update, now cannot. Fail. After installing latest update Touch ID is no longer setup for Schwab app. Was required to login manually using username/password and re-enable, however after do so the apps returned an error message saying that the phone’s passcode has to be 6 digits. So basically the Touch ID that worked yesterday, no longer works today. No mention of this in the release note for this update. For multiple reasons I cannot modify the phones passcode settings. I guess I’ll just not use the Schwab app now due to lack of Touch ID. Thanks for the lack of notice on this version change Schwab.

Excellent company & customer service. I opened a checking and savings account in 2009 after my son advised me that Schwab received the Number One ratings in 2008 and 2009. I was very hesitant to change checking accounts, as I had been with my locally owned bank since I was 14 years of age. After researching all of the benefits of “no cost” Investor Checking & Savings accounts I made the change. It sounded too good to be true. The benefits are incredible and I’m still surprised there are no charges for any of these benefits. And, the Customer Service Representatives are the best I’ve ever experienced in any business relationship. The Representatives are extremely knowledgeable in all areas and I’ve never been transferred to another individual to get my issue handled. Specifically, when my son lived in Tokyo, Japan for three years and I had to make multiple international transfers for him I never experienced any difficulties. Nor did he on the receiving end. Over the past 11 years anytime the subject of banking arises I always recommend Charles Schwab and take time to explain the outstanding account benefits and Customer Service. I’m still impressed! Keep up the great work.

Schwab is my everyday Valentine ❤️. I absolutely love Schwab! Unlike most people, I didn’t open an account with Schwab for trading. After coming to USA in 2016, I started with Chase since my peers pushed for it. I didn’t have a clue and ended up with Chase. Chase didn’t treat me well and I switched to Bank of America. BofA is relatively good, but I didn’t like them for unnecessary fees all the time. I only heard of the concept of “online only” banks back then. And had to chose between Schwab and Ally. Thank god I chose Schwab! Best decision ever made. Their customer service is top notch. The most polite set of people you’ll ever speak to. My experience is so good that I terminated my Robinhood and now trade exclusively with Schwab. If I were to make one change in Schwab, it has to be support for faster movement of money, say using Zelle etc. That’s the only reason I haven’t closed my Bank of America... yet. The day Schwab introduces Zelle or any faster method of moving money, I’ll commit myself to Schwab only. Speaking of the app itself, it works smooth. Never had a problem. However once in a while, I do see some issue with options and a blank page appears with a message “Content currently not available”. I’m sure other users have experienced this too. Hope they fix it soon.

Best financial institution I have ever done business with.. All I wanted to do is buy some CD’s and in less than half an hour I was able to do just that. I was able to open an account, connect my bank account to it to transfer funds into the new account, and was able to buy the CD I wanted two days later. After getting raked over the coals by Chase for more than 10 day, and getting absolutely nothing done except to get the account locked more than five times in ten day just for trying to transfer funds into it, opening this account with Schwab was literally a dream come true. Not only that but them walking me through the process of how to go through the process of how to put in the order to buy a CD was second to none. I plan on moving all my finances to this financial institution after I clear up a few things. Again, the best financial institution I have ever dealt with in all of my 64 years on this planet.

Frustrated with loss of access. Yesterday, Thursday June 15th, tried to log into my Schwab brokerage account. Had no luck whatsoever. I used “forgot my password“ but never received an email from Schwab. I’ve had my accounts with Schwab since the late 1990s. It’s been awhile since I’ve run into log in problems. I contacted a wonderful Schwab representative, Noriah, who provided excellent customer service. I regained access to my brokerage and Roth accounts. Unfortunately, when I decided to make a credit card payment I couldn’t access bill pay. I’m ok with this as most of my recurring payments are automatic. But, now and then I like to lower my credit card bill. So, I had to transfer funds to my Wells Fargo account. I’ll make additional credit card payments from there. Once I regained access to my brokerage account I saw that some kind of update was taking place. Maybe that explains why I lost access. And, why the funds I transferred won’t be available until Wednesday, June 21st. I guess it’s just my luck. Then again, I don’t think so.

How Do You Get There?Charts Not Live!. It’s just difficult to get around this app. UI needs to be completely redesigned. Routes to information are inconsistent and confusing. For example: How do I get to My Alerts from any page? It’s a different route from each page. From the Oders page, I would expect a link to My Alerts, but there isn’t a link. Some pages do not even present a route? Same for My Orders, it’s just hard to get there. A ”Dashboard” should have buttons to take you everywhere. Oh, and make the buttons look like buttons. Surround them with a soft corner rectangle! It would be nice to have some information on the ticker page to indicate a position is held for the ticker, or an Alert is set for the ticker, or an indication that it is in a Watch List. How else does a user manage 100 tickers? This is what users want. We want indicators to help us manage large lots. Stop thinking like a stock broker and start thinking like a user. And, why aren’t the charts live? Pre and post market charts are not live, not even displayed. Last price displays at top of page, but the charts are dead and don’t agree with current price. Really? Google and Yahoo give us live charts.

Needs some updates and bug fixes. Since the update from TD I would like to see a chart of my portfolio on the dashboard tab and be more interactive. I want to be able to see how I’ve done between custom periods. Also clicking the chart just to interact with it isn’t fun. Likewise, I would like to see on the dashboard tab the ability to see my average price per share that I own for each stock on the change price tab so I could easily reference it. There should also be an ability to move a stock within your portfolio and “hide” view of it or be able to rearrange it however you want on the dashboard tab. I want the ability to “hide” stocks that I’m either down in, up in, or long term or arrange by certain sectors. Right now the only way to rearrange by symbol is alphabetical a-z or z-a. Huge bug issue right now is when I add a stock to a watchlist and go to add another the app will show a loading wheel and will glitch and will never add the second added stock to the watchlist. Every time I want to add more than one stock to a watchlist at a time I have to close the app and login again and again and again. If accommodated it’s a 5 star.

Minor complaint only. This app is so functional. I’m a huge fan of my experience with Schwab because of how good this app experience is. Leaving this review to highlight one annoying, but frequent problem/design concern because you don’t have a bug report form like other apps. There often is a small modal that blocks all app interaction when first opening the app but that is only covering 10% of the bottom of the screen. Because the entire screen remains visible (with no dimmed/faded overlay), it is unexpected that the modal causes the entire app to not be interactable AND attention is not properly drawn to the modal that must be interacted with to proceed. Altogether the experience is that the app feels “broken” and “frozen” with no immediately obvious reason until the modal is finally identified by scanning the entire page. Recommendation: 1) make page interactable behind modal, allowing it to be ignored and noticed as a sticky notice Or 2) put an overlay on the rest of the content so the modal is more attention grabbing

This is top tier banking and investing. From a millennial.. I have been with Charles Schwab for almost a year now and I got to say it has been good and honest for me. With a combination of banking, retirement and investing you can trust them with your life savings. Charles Schwab has been in the game for a long time now and they have a top tier online platform. The only issue I see with them is the dated UI, especially with the app. But by no means is it difficult or a pain to use. It is by far one of the smoothest experiences I have had with a banking app. I believe if they update their user interface and do fractional shares with most of the market and ETFs they can attract more younger individuals and help them tackle this crazy economy with ease. I don’t live anywhere near one of their branches but considering I direct deposit my paycheck and most money is wired or sent digitally these days, Schwab has done a fantastic job with keeping up with the times compared to most banks. I can’t wait to see what comes next after the TD merger. But I’m definitely seeing myself sticking with them for life.

New version is terrible. I e been a long time customer and user of this app on both iPhone and iPad. The old version worked flawlessly. The new version is terrible! First, it cannot maintain connection reliably over 1 minutes. This results in screen freezes, errors displayed - but worse is that orders are either not placed or duplicated. Schwab won’t honor these software mistakes. Furthermore, quotes are inconsistent and often wrong or severely delayed. When I say inconsistent, portfolio may say one current price, while order screen shows another and watchlist yet a third! Speaking of watchlists - they revamped them to “improve” but they ended up making almost unusable. You no longer change position of symbol in watchlist. Basically all you can do is delete and re-add from “edit”. Terrible. Old lists lock up after a couple of refreshes. New list often stop working with “oops - something went wrong”. Forcing you to end the app and re-login. Whoever does software testing for this app should be fired! It’s definitely not ready for prime time. It will fail on you during the most critical times that will often cost you real money! After more than 25 years with Schwab, this new version will probably FORCE me to go to another company.

Updates Needed.. It seems like an ok app, just got a few features hidden away such their DRIP Program. They have it hidden at the bottom of each trading page instead of a separate feature on their investing page where it’s easy to locate and find in order to turn on each and every ETF that you invest in. The Dashboard works but very difficult to notice how many shares of any given stock. Plus the Dashboard pages appear very cluttered with a bunch of junk that really doesn’t need to be there, just a bunch of legal nonsense mostly. Overall, it looks like they need a younger webmaster team in place to modernize their trading pages instead of making these pages look like they are for accountants with double master's degrees that requires an entire day to figure out what is written. Plus these pages lack any color and need to make them look more positive and just straight forward English for today’s society. I would imagine that this app for Smart devices is taking up a lot of server bandwidth the way that it’s written with a bunch of nonsense legal jargon and is not quite user friendly yet. I will come back with updates as they happen or if they happen. Hopefully it’s not as bad as WeBull, who can’t accomplish the simplest things in two years along with a host of snide remarks from their peanut gallery. They still don’t have a functional DRIP Program to date for income ETF’s.

SCHWAB CHANGES YOUR LIMIT ORDER. I have used schwab for the last seven years. Ever since they purchased TD they have changed their order entry system. It is absolutely horrific! When you enter a limit order, especially on small priced stocks fractional of pennies around it to the next lowest if you are putting in a stop order. Same thing happens with limit orders. Right before you hit enter you see that the price has been changed. This has cost me a lot of money. Also, when you switch from a limit order to a stop order, they automatically change the price to the current bid. This makes absolutely no sense. In fact, it makes no sense to have any dollar amount listed when you’re entering a limit order you should be able to enter that number yourself. I am switching over to another service. This has cost me enough money at this point. June 11, 2024 – their system is once again down I cannot login. I cannot trade my Stocks. I had a stock that was up now it’s rolled back down. This is really turning into like a world country platform. Very disappointing no new money here. Went to FIDELITY no outages, but they have their limitations as well.

Must have in the modern day. I primarily use Schwab’s Investor Checking account, mostly as an initial landing spot for income that is then funneled to my savings and investing accounts. The app is a useful way of looking over information on the go (I usually use my iPad for mobile banking) and can do much of what you need on a daily basis. The only frustration is that a few functions are not available on the app, only on the website, and which functions are and are not available is unintuitive. For instance, I couldn’t link to an external bank account from my app, even though the tab from where I would have to link it exists on the app just like it does on the website. But, once the account is linked, I can manage cash flow easily through the app. I wish the app would gain some of this minor functionality, or else more predictably exclude features. Otherwise, the app is great. It does most everyday tasks, is clean and efficient, and makes life easier. 9/10

Like donuts?. If you like donuts, you will love this app since you will see a lot of spinning donuts while you wait to place a trade or see your balance. Schwab needs to devote far more server capacity to its apps. It’s often the case that it takes 10-15 minutes of effort to place a single trade. Except for this glaring problem, it’s mostly good. But it could use improvements like listing positions alphabetically instead of completely randomly. You should not have to scroll up and down a list of dozens of positions just to find two options trades in the same symbol that were literally placed at the same time. Why would one be listed at the top and the other near the bottom? And when you click on Order Status, who on God’s green Earth wants to be taken to orders placed days ago by default? The default assumption should be that the trader wants to see open unfilled orders. It’s clear from decisions like this that the app creators are doing things to check development tasks as complete and not doing the tasks because they help real customers.

Functional but could be better. This app is utilitarian, it gets the job done. But the user interface on a phone and/or tablet does leave some things to be desired. All of the information that you need is contained within the app. However, I would like to see more options to vary investor preferences. I personally would like to have a day graph of each asset available to add to the initial investments page. Create a customization feature for each asset instead of dictating what I prefer to see upon opening the app. I know that Charles Schwab is in the business of caring diligently for people’s assets and for that I am greatly thankful. But now that they are a front runner in doing that, I’d like to see some time invested in the user interface and investment platform. Interviewing a younger population that has grown up in a digital age my help in assisting with the user interface of this app. The question is: do you value form or function, because this app doesn’t provide both?

Option Info Page was Removed. Latest update removed the summary page displayed when an option was selected from the option chain. Page showed the Bid/Ask, last price, High/Low for day and 52 week ranges, Greeks, Open Interest, Volume, and current price on one page. It also had a button to trade the option which populated the trade ticket. After the update, selecting an option from the chain skips showing that useful info and goes straight to the trade ticket. The chain page was updated to try and show this now missing info but items are missing and what is available requires selecting item groups to show and left-right scrolling to see. One easy to read page full of useful info is replaced with a frustrating mess that is both hard to use and has less info. And Schwab advises more “features” such as this are coming. The app was clunky and dissatisfying to use for option trading before these updates but at least it worked to a sufficient degree. Now its painful and annoying on top of that.

mixed. 4 things I am disappointed with Schwab. I used to trade on my iPad and it's iOS doesn't go past 16.7, and Schwab decided that they will not support Apple products with iOS less than 17. now I can only trade my account on my PC or my iPhone. On the iPhone it's hard to see everything. On the PC it's down in my office and not convenient for anything but it is secure. My second grip with Schwab is how their software displays information, as you scroll through the stock, the headers are not visible so if you want to verify what you're looking at you'll have to scroll back up to find the headers– that's ancient technology. The third thing I'm not happy with Schwab, the information provided is not as good as it was with TD Ameritrade. It's like move forward in time but move backwards in convenience. I have been considering changing to another brokerage company. And I guess the fourth thing is this insistence that I have to create a nickname; why can I not be anonymous. By virtue of me being on this site, you know who I am.

Best for Banking and Best for Brokerage. I can not stress enough how impressive Charles Schwab has been in every way, and I have been with many different banks. When I inherited my brokerage account, everyone at Schwab treated me like family right away. Anytime I had a question or wanted to do something over the phone, the customer service was always outstanding. I do believe they lead the trading industry, because when Chuck started it, he did it for the people, not for himself. I believe they have the perfect balance of traditional face to face or over the phone service along with the leading technology for online trading. When they informed me they did checking accounts also, I immediately switched them to my main banking institution. Best financial decision I’ve ever made. With their fewer branches than most banks, they compensate greatly with their online services. Check deposits are posted to your account sometimes within minutes! I’m not one to write reviews for companies at all, but after all the trouble I’ve been through with my other banks, Charles Schwab really deserves a 5 out of 5. I can’t say I have ever had a bad experience with them! A++++

Great, but PLEASE show stock prices past the hundredths place!. I'm a penny stock trader, and I absolutely love Charles Schwab. It's a great Brokerage and I love how there are no fees for OTC stocks. However, PLEASE allow users on the app to see more than the hundredths place with stocks on their order status page, trading page, ETC. When you are reading penny stocks, the smallest changes in numbers make a huge difference. I hate how Schwab rounds all the prices to the hundredths place. It makes it incredibly hard to keep track of prices of stocks at the current moment, or prices of stocks that I have purchased. The only place it shows past the hundredths place with your order history is in your emails. PLEASE, do not round the stocks to the hundredths place. It is incredibly annoying for penny stock traders, and I have made mistakes with trading solely for this reason. Once this is fixed, I'll happily give my favorite brokerage a five star rating. Thanks for listening to your users.

Not full service. It seems all I can do on this app is trade and view my account in limited detail. The research capabilities are virtually nonexistent. A search for “research” yielded the reply “log in to the website and hover the cursor over the research link”. In other words this app would appear to have no research functionality I was originally a Scottrade user before it was sold to TD Ameritrade. Now TD Ameritrade is being bought by CS. Schwab would do well to look at a substantial overhaul of the user interface on both this app and it’s website as they are both woefully lacking in the details I was accustomed to previously. I am not a CS customer by choice, I am here due to corporate institutionalization initiated by my employer and multiple acquisitions. Using Schwab’s digital resources is like looking at my grandfather’s faded tighty whities. Schwab should pull out a blank sheet of paper and start from scratch in designing a better app/website with more functionality and ease of accessing data for research and reviewing account details. Please take a few pages from TD Ameritrade employees and any Scottrade employees that may be left on property. Just because you are bigger doesn’t mean you do things better. I find the opposite is usually more accurate.

I recommend Schwab to EVERYONE I know!. When I first switched to Schwab I was a little nervous. Online ONLY??? What if I need help?! My old mobile banking app sucked! Is this the worst choice ever??? But I took a chance because I hated my old bank and live half the year on opposite ends of the country and was struggling to find a bank with adequate locations in both Idaho and Maryland 😂 Best. Choice. Ever. Their customer service is the easiest and most helpful customer service I’ve ever (across any brand or company EVER) interacted with! I’ve never had any problems with the app! They make mobile banking so easy and so simple! Schwab took banking and turned it from a hassle, anxiety producing, pain in my rear into something I never have to worry or think twice about. This app is so easy, so simple, and their customer service can help you with any problem you have.

It is a good app for the most part, but.... There are some things that could be improved... for instance, when you bring up the chart for a stock, why is there a translucent (not transparent) rectangular box (with writing in it) on top of the chart at the location you are trying to check? Can you say asinine? I have been complaining about this for years but it’s still there. Yes, I said years. It is, however, better than it used to be. A number of years back it was opaque! You had absolutely no idea where you were on the chart. Now you have an idea, but can’t always be sure of exactly where you are. Get rid of the box and move the info to the mostly empty gray bar immediately above the chart. Why is it that the larger charts only have the month and year (6-month to 5-year) or only the year (10-year and Max). Why can’t you include the date on all of them like the Personal Value Chart? It seems to me that whoever is in charge of the individual stock charts needs to take some lessons from whoever is in charge of the Personal Value Chart. I am of the opinion that (in some cases) you can fix stupid... but sometimes it requires a little public shaming. Let’s see if you can fix this one.

Moved From TD Ameritrade. TD Ameritrade was so much more user friendly and simple to use and understand that’s why I choose to use their platform. Charles Schwab app doesn’t allow you any customization on your Home Screen and limits you so much on what you can view all at once. Before I could have all my assets lined up from multiple accounts and see all my cost basis, growth, value, dividend payments, ex dividend dates, P/E ratios and a million other things I could choose from for each stock on one page and could compare easily between all my assets and customize it any way I see fit. Now I’m just stuck with just account values over all and their growth. If I wanna see dividends or P/E ratios I have to chase all the way into the stocks page itself. They created an over simplified app that doesn’t allow you to keep track near as well as TD Ameritrade had it set up. Very disappointed in this transition. I am some what satisfied with logging on in my browser version of Charles Schwab on the internet. If they could implement that version into the app more I would think about sticking around. Otherwise I’m continuing the search for a better mobile trading platform.

Constructive Criticisms. First, I love the Bubble charts. I’m a former TD Ameritrade customer and this is my favorite Schwab feature (although it would be better if a link to this feature was displayed on the top of the positions and gain/loss screens, like in the iPad app). Second, constructive criticisms: 1) Again, on the iPad app you can choose to sort your positions by greatest market value (or least market value or whatever) on the positions and the gain/loss screens. Why not give this functionality to the iPhone app ? 2) On watchlists, why is the first column so wide? You see the ticker symbol and a lot of wasted empty space. Why not make this column the same width as the others and make more space for other column info we want to see?3) Why isn’t cost basis a choice on watchlists? You’ve got everything else, cost per share, market value… seems strange. This is especially annoying since the only way I can sort my positions by market value is on watchlists.

Substandard brokerage app. No "look and feel".. Accurate. Safe multi-factor. Extremely Simplistic. However, I do everything on my phone, so this basically useless app suggests I need a new broker with better mobile. The schwab app is not very useful - except transferring money looks well setup (which I have not tried yet). Not even useful looking at investment positions, which should be the first thing it should do perfectly. Investments are there in one big lump, you just have to search for it - no sorting or selectable columns - just a blob of alphabetical investments with most of the investment detail for each investment just in a paragraph. Considering how huge and old Schwab is, lack of app features is extremely disappointing and a bit concerning. The worst brokerage app I've used. I could not find the logout, so I asked the Schwab knowledge assistant multiple ways, and it never found an answer. Yikes. Luckily, the Schwab app is so tiny, I eventually found it where I would not expect it. Also, don't bother downloading this Schwab app to get the "look and feel" of Schwab, because without an account, it is just a couple pages of broad useless advertisements (e.g. we're big, we can do good stuff, so open an account) - missed opportunity on Schwab's part. Venting, because I expected a lot more.

Good format but buggy. Like the format but lots of issues including: 1) heat map view of watch list does not show prices on all stocks. Always at least one stock (first on the list) but sometimes more do not show the price or percent change; 2) tapping on a stock from the heat map to view details often locks up the app and I have to close the app and sign back in; 3) if you buy a stock, the day change calculation is based on the prior day closing price rather than the purchase price. 4) have not found a way to look at position change (gains/losses) for the current year. It shows the position change since purchasing the stock but not for current year. It would be nice to see gains and losses from investments (including dividends) for the current year. Personal value doesn’t work because it includes transfers.

Where should the middle class investor enter the world of the stock market?. Charles Schwab where one will receive HELP when needed and trusted guidance for the retiring middle class- - - like me. Schwab has been the open door for many people who want to secure their retirement funds for their future. With simplicity to invest wisely using the right tools to make the future retirees savings to grow and be their security in a full retirement life. I am the example of successful retired Americans that had no experience or financial skills to invest savings for retirement, but for Schwab!! The tools and guidance offered by the Schwab investment network, online, counseling, training, ratings systems has helped me grow my portfolio over the past decade. Through all the up and down markets I sit on top 🔝 of my portfolio earning income to leave my family an inheritance from the guidance and financial literacy that Schwab experience has taught to those that used it for their retirement savings. Nickolas Chupick US ARMY MP VET retired, and thankful, “God Blessed”

Worst stock and option trading interface and performance. This app provides a pre historic user experience. It’s takes painstakingly long to enter stocks and options orders as there are validations at every step of entry that are firstly unnecessary (no other trading app does this) and secondly each validation takes it sweet time. It does a validation at the end again. Additionally, changing an entry like Qty or limit price wipes out what you had entered in other fields which is counter intuitive and leads you into vicious cycle of data getting removed. Takes forever. If you want to do multi leg options it is a compounding nightmare. Please design the app based on user use cases and not based on technical requirements, which should be embedded seamlessly. It’s a shame big banks with deep pockets can’t think out of the box and come up with easy to use app. Please learn from newbies like Robinhood how they easy and quick they have made option trading reinventing entire interface. This whole ordering interface shd be redone ASAP from the ground up or you are going to lose customers like me who are using their mobile devices increasingly. Thanks for asking for feedback.

Ameritrade app to this???. I am shocked and dumbfounded that Charles swab had 18 months to design an app that had the same functionality as the existing TD Ameritrade platform and this is the best they could come up with? You can’t even create custom views for your positions in this app. You can sort by key data point on the positions view. This is all 101 basic functionality, that every other trading platform apps offer. This app was clearly designed for the casual 401(k) “Checker inner”, not anyone that actively trades (or even interested in sorting any data point). Bottom line is that anyone from entry-level to the CEO that signed off on taking this app live to the existing TD Ameritrade customers should be sent walking papers tomorrow. Seriously, did they not do any kind of customer satisfaction testing or usability testing??? It 100% feels like this was an egotistical move by the existing Charles Schwab team, that they had what they thought was a better app (HAAAA). The only positive thing in this whole transaction, is that the same ego allowed them to offer zero fees to move other brokerages. And on that note, it would be great time to start shorting Charles Schwab :).

Could be more user friendly. The mobile app is lacking user friendliness and convenience. Honestly, Ally Invest is the only app with worse charts. You can’t really see as much info as you need by default and when you try to drag your finger over it, it opens a chart in landscape view that is confusing. Please copy Robinhood in that regard. They have nothing else good about them but people still use them because dem charts. Also, when you try to buy something in Robinhood and your trading account doesn’t have enough money they will do an Instant Deposit that lets you immediately trade while they transfer the money from your external bank account. But on Schwab when you try to make a trade from your trading account it will say you don’t have enough funds even though there are plenty in your Schwab checking account. So you end up having to manually transfer money from the checking to trading account first which is tedious. You can’t set your accounts to do auto stock purchases from the app. Or set a bill to auto pay. Or set stock price alerts. It’s really annoying to have to open the web app to do stuff.

Highly functional with a dated look. I’ve been using this app for over a decade and have experienced all the versions of it since. I can say, hands down, this is highly functional, reliable, mobile banking app with all the stock trading power you could ask for in the palm of your hand. I can tell you Schwab has Leo their app competitive with all the mobile banking functionality you would expect any bank to offer, plus the added power and flexibility of stock trading that also keeps up with the best of the industry players. That being said, with all efforts for functional upkeep, it seems the user interface has taken a backseat as of late. Nowadays, the dark color-themed user interfaces are king on mobile Apps and most software in general, and they seemingly take advantage of high-contrast design with vibrant interactive dashboards. The Schwab app is uninspiring comprised of mostly white, light grey, or beige color schemes with a few static bar charts that look straight out of Windows 2000 - frozen in time. Overall, the user interface has really begun to look aged and frankly, more than a bit out of date. For such an amazingly powerful mobile banking app, the user interface (UI) just feels lacking and could benefit from a major visual overhaul - One that helps to better position Schwab as a leader of online mobile banking and information technology space. A banking app for the future.

Terrible app. I got switched over to TD Ameritrade to this app. It has nothing but a disappointment. It lacks user friendliness and interface is absolutely terrible. I have to keep switching between pages to see total value of my investments, stock value & how much I have gained or lost on individual stock. It’s clunky and looks dated. I don’t trade much to begin with & after I got switched over from TD Ameritrade, I don’t even feel like trading on this platform. Also, for some reason, my pre-market and after-hours access is gone. When I gave a bad feedback from an email I got from Charles Schwab, someone from Charles Schwab called me. I was busy so I asked them to call next day & gave them time when to call. I never got a phone call back from them. I am going to switch over to a better platform like Fidelity or something else which is more user friendly & has better interface.

Great app but not as intuitive as it could be. The stock tax section is confusing. The order filter should automatically filter out confirmed orders. The gain and loss section seems to reset after each year, so I don’t know how much exactly I am up. The account value function at the beginning some times shows total account value gain that takes into account money you transferred in for investing and not actual investment gain. But everything else is perfect, I would like more stock slices and make it easier to trade options, i was approved but have been unable to do so. I would also like the ability to use the investment tools I can on the schwabb website. The fact there are no transaction fees is better than a lot of brokerage firms, but could encourage over trading for the inexperienced investor. The fact that you can buy ADRs and foreign stocks is great, but the tax situation is kind of murky.

Really difficult app. As a new client I’m having a Very difficult time Navigating the site. I moved from Webull and urged my son to do the same because Webull did not offer DRIP. Wiring money into the account took a little longer than we liked. Fractional investing was alluring. Sadly, the Schwab layout is not simple. We struggle to get familiar with/ make good use of the system. (I’m assuming it’s because we use mobile about 85% of the time). Before signing up I read about ‘great, easy to use’ useful platforms. Independent trading is important to us. The wonderful platforms/software don’t seem to exist. I was especially hopeful about Street Smart Edge... not available?! I regret encouraging my son to move to Schwab. I’m considering another firm. I’ll pay the fee for his transfer out once we find a user friendly firm that allows D.R.I.P and fractional investing. I’m sure it’s out there. I wouldn’t recommend Schwab for independent users who want to use the platform for anything more than direct purchase/sells.

Good app could be better. I really like Schwab and the app is decent but there are basics missing that are really frustrating. It needs a better balance of functionality toward trading and analyzing your own portfolio. For instance I want to see how much dividend income I’ve received from one specific stock this year. But when you filter on dividends and you also have dividend reinvestment turned on, it nets to zero in the history. So odd to combine them. Very basic function that is not set up properly. I also like being able to link external accounts but 50% of the interfaces fail daily, this isn’t an app specific thing because it’s on the web too but very frustrating. Also I’ve had my home in that asset tracking list for a long time and it’s never once changed value. It’s probably off by 30%. Kind of useless feature. Overall the app is ok

Bring back the old Order Status screen iOS. iPhone app: How do I go back to the previous view where Order Status was always visible at the bottom. Order Status screen was horrible even before, and now made even worse. It does not load quickly. On top of that you cannot sort by symbol to see if you have a order already for that symbol. Someone, try scrolling to see if that symbol exists. Who comes up with this UI designs? I have never seen a perfect app going down the drain that started with the last Order Status screen updates. The order Stu’s button at the bottom got replaced by Move Money. Who move’s money every day as opposed to going to the Order Status screen every day. It is getting lot harder to find the orders for a symbol unless we scroll multiple pages. Please bring back the old Order Status screen, where all orders are are sorted by symbol and all the orders for a symbol are grouped in one place for that symbol. Also fire the UI expert who came up with the new bad design from a perfectly working screen.

In desparate need of a UI overhaul, and instant transfers. Schwab is a great company, time tested and respectable, but their mobile platform is undoubtedly antiquated in comparison to other mobile investment apps. Other than its bare bones black-and-white UI, what makes the Charles Schwab app feel like it belongs in a museum rather than on smartphones, is the inability to make direct transfers to and/or from personal bank accounts. While other trading platforms allow for instant access to funds traded between accounts even before transfers are fully settled with the press of a button, I can’t even move cash between accounts without physical checks. For a younger guy like myself, this is a massive turnoff, and it’s why other apps like Robinhood and Webull have been exploding in popularity, and most folks under 25 have never heard of Charles Schwab (outside of those with retirement accounts) I, and many others, would Love it if Schwab took initiative and overhauled their app and offered some innovative changes, even maybe offering a cryptocurrency wallet and the option to purchase transfer and sell cryptos on their platform.

App stock pricing is not always accurate. The app is very slow to reflect current prices on things like options and even cash balances. When trading on other platforms, when I execute a trade, the shares either bought or sold are immediately shown in my portfolio. On Schwab it can take several minutes to show up in my account. Additionally the cash balance takes several minutes to update and I have mistakenly gone negative because I thought there was enough funds to cover trades and then 5 minutes later I find that the cash balance has finally updated and I need to transfer additions funds to cover. Also option prices are often incorrect and when you look at a call price on other platforms and websites, they will all be in line and Schwab will be off, sometimes even from themselves. Example: a stock showed the last option price at $.80 with a bid and ask of $.80 and $.85, but the current option price showing on my portfolio was $1.20. All other sites showed the price at $.80. This needs to be fixed.

Logging out. this app is a good app great benefits very simple to operate for even the simplest of investors however, this is a big however. THERE IS NO EASY WAY TO LOG OUT! I have a big problem with that, when I leave Financial site of any kind I want to be able to find a way to log out and not leave it open for potential hacking this is ridiculous. I don’t know what these people were thinking, but there needs to be a log out on every single page you’re on it fixed. I’m warning you leave this site even if you have to call and make them log out I would do it. I wouldn’t trust not being able to log out on any financial site. It is ridiculous. I’m waiting for them to fixe it. I’m not kidding. I’ll be happy to change it just as soon as I see the change and I’ll check my site regularly.

Not as functional as TD Ameritrade. Since Schwab transitioned all TD Ameritrade accounts to their own trading platform, it has been a disappointing experience. No push notifications (price alerts or news). No breakdown of income (how much is coming from where, all income is grouped together as total $ instead of the option of %). No live market details on accounts page, no ex-dividend price/share. Dividend history is generalized and doesn’t tell where money is coming from. Transfers from bank to account take too long (virtually instant with TD Ameritrade, now you must wait 1-3 days). Watchlists and news are buried and annoying to get to. This app has been disappointing for those that prefer the functionality and quick access to information of the TD Ameritrade app, and is certainly not for active managers of their accounts. I mostly utilize the app to follow my retirement contributions and determine what next steps I want to take based on market performance, but this app keeps me in the dark on important information I need to make informed decisions. If Schwab can’t figure out how to implement theses basic investment tools, I will take my account to a broker that does. (i.e. Fidelity)

Recent Ameritrade convert. I must say, I was a bit worried about the transition from Ameritrade to Schwab and the app interface. I was happy that the thinkorswim was available before and after so there is the sense of familiarity there in case I need something quick. Some of the Schwab reviews left me more worried what it would be like to use the new app. Happy to see that the worry was overblown. I do enjoy the interface so far and especially love the “Investment Income” with monthly average. At this point in my life, nearing retirement, this is a very welcomed feature as my goals for investing continue to change. Hopefully, as I spend more time with the Schwab app, I will continue to be delighted with the interface and forget all about the Ameritrade app I used so often. Bonus: My account migration to Schwab also went simply smooth. Kudos! to those hard working to make it so unnoticeable to the customer.

Great company, mediocre app. I’ll start by saying, Schwab is a customer centric company. I have never had a bad experience with the people working at Schwab. HOWEVER, their technology, specifically their app and website, are aging... badly. Tonight at 10:29 PM PST I wanted to set a transfer for tomorrow from my Schwab investor checking to my Schwab investor brokerage in the app, and I was met with an ugly “stop” sign, yes literal stop sign emoji saying “Payments/transfers between these accounts can only be accepted online Monday through Friday 9:00 am ET - 7:00 PM ET”. I just wish apps would let you forward date your transfers without throwing up a stupid blocker which clearly is put I place to show they didn’t want to develop out any features to support it. I like the people Schwab hires, but the second they make the app too clunky to use for basic money management, I’m out, sorry. My advice, invest in the products and features your customers need. I need to move money and buy and sell stocks from my phone. The rest can be built on the desktop site, so solve your consumers needs.

Great service but buggy when trading. Schwab is an excellent brokerage with plenty of benefits that I need not repeat here. Customer service by phone is very quick and the reps are helpful. But the app is buggy and often won't complete trades near the end of the trading day. A bug I frequently encounter is that after I set the limit price in the order screen and tap "Review Order" the app claims that I did not enter a limit price. I sometimes have to try four or five times before the app will property register the limit price; it then takes several minutes to place a single order. Gradually I have begun to use StreetSmart Edge software to do my trades; it's much faster and less buggy than the mobile app. The mobile app is still good for checking transaction history, balances, and finding the right phone number to call when I need customer service. One oddity: the app shows your futures account under balances but it won't show any positions in the futures account. It'd be nice to show those positions too.

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Unavailable chart for years. It’s been going for two years that the missing total asset chart still has not been fixed. Saw other people complaining on Reddit as well but no one at Schwab care.

ok. good app overall but viewing options chain for $SPY causes app to freeze and become totally unusable. only having 8/16/all days doesn’t help when i need 30 days out.

Amazing customer seru. I’m always amazed at the quality of customer service the Charles Schwab provide over the phone 24/7. This time, the representative helped me set up my travel notice and is waiting for me to make an overseas purchase in a timely manner to ensure the card works properly. Thank you for your patience! During the process, the support team also helped verify my identity and provided clear guidance on your website — which I really appreciate. One suggestion I’d like to share: it seems that international accounts might not be allowed to manage card settings through the app. I’m not completely sure, but if that’s the case, perhaps you could consider adding a notification to explain this clearly

The best broker in the world. I absolutely happy with the way Schwab is evolving making easier and intuitive the interface with the user thanks

I don’t get the text. I don’t receive the text to get into my account

Feature Full. Great app! Allows you to easily check up on your portfolio and check bank account balances. My big suggestions would be to create a watchlist widget, so that watchlists can be seen without going into the app, allow a default watchlist to be selected (auto opens to this watchlist instead of always the local device watchlist), and allow users to see the research on stocks in-app.

Not an economist. Just great!

Excellent platform. Easy to navigate research and trade Keep up the good work

Bravo!. The Schwab app is simple to use and in my opinion, a model for other firms to follow.

Read. The platform changes too often. Sometimes they nail it but then change it to be worse off after. Let’s not change for the sake of change. How about: improve

Constantly see chart bugs. Very inconvenient UI.. My Schwab account was migrated from TDAmeritrade. I’m genuinely surprised at the poor quality of the Schwab iOS app. Constantly see graphs with bugs and poor rendering. It seems that some lazy programmers decided not to code special cases. The layout and presentation of various screens requires a ton of scrolling. Research info takes too many clicks to get to. Some screen setting do not save from one session to another. The app is so frustrating, I’m thinking of moving my account to a competitor, just to have a better iOS app …

Morons. Wow. Migrated from Ameritrade and there is no way to see historical performance. This company sucks. Ameritrade customers didn’t choose your company, and now we are stuck with your pathetic app. Wish I could give 0 stars

Terrible app. I was forced onto this app from the TD app and it has been painful. I am now having to use other apps to get data that I used to get on the TD app. Implement the features from the TD app like real time quotes, ability to change the layout of the data and general ease of use. I thought part of the strategy was to implement the best features from the TD app but I don’t see what has been brought over. Add back the graph showing income by month by holding. Why does it take so long for dividends to show up in the account? On TD the majority of dividends showed the morning they were issued or the night before payment. Do better.

Very easy to use and responsive website.. Never had to call anyone with a problem.

Fair But Needs More. I was moved over from TD Ameritrade to this app. There are some better features in the Schwab app but overall a way behind the TD Ameritrade app in user interface, ease of use, information presentation and timing of updates. I’m disappointed to say the least and and hopeful that Schwab incorporates more of the TD Ameritrade features in the future.

Convenient. Amazing platform. Very easy to use.

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A little potential updates which can go well!. I am using Schwab since the time I started Retirement investing after I turned 18. Love every bit of it! And especially, after the TD Ameritrade merger, the app is getting even better. Here are a few things I would love to see: 1) Most brokerages allow fractional shares trading for any amount which is a competitive feature to have for today’s investors. Please bring that soon and you can remove the slice theory you have been promoting since ages. You can see what Fidelity is doing with their app. Amazing job! 2) Please bring the Cash & Cash Investments section at the very top under Positions tab. That is something all investors look for when they first open the app in the day. It’s so annoying to scroll down everytime to view the amounts.

Info Overload Makes Positions Page Illegible and Cluttered. Recently Scheab decided to add gains and losses for the entire position on the Positions page while still leaving a gain/loss tab in the app. As a result when you go to the positions page in the app, it is now difficult to read. There are so many lines and numbers cluttering the page, even for those of us with smaller positions. And there is no way to set the app so that it is optional. This information on the positions page is not only cluttering the page and making the page of legible and difficult to navigate, it is also redundant as there is already a gain/ loss tab in the app. I’m hoping that they make this an optional setting and don’t continue to force this information overload on everyone.

Exceptional App. Financial company apps have made fantastic leaps in the past few years. Whether you’re talking regular bank account apps, credit card apps, mortgage apps… most are pretty fantastic. But Schwab is at the top of my list for most intuitive, easy to use out of all the major financial institution apps. I’ve been investing with Schwab since the 1980s when you (and the youngsters won’t believe this one) had to actually call a broker on a landline phone to buy or sell a stock. You found out once a month what the status of your portfolio was, because the internet wasn’t available to regular people yet. The amount of information this app gives and the ease with which it allows you to move money – well, it was the stuff of science fiction in 1986. Well done, Schwab team.

All the essentials with some limitations.. Edit: You can add an external account for ACH transfers from the app now. It actually works well, just like the website, verifications and all. The app is quite minimalistic, which has its ups and downs. Everything is displayed clearly and simply. You can see balances, transactions, etc. Placing a trade and mobile check deposit work perfectly. Features for the debit card, including custom notifications, the ability to lock/unlock, and setting a travel notice are very welcome additions. Certain limitations can be rather annoying: You can add a biller and pay them with bill pay, but you can’t manage or set up autopay and ebills from the app. Adding a biller is easier to understand on the website than in the app. You can not set up, manage, or otherwise even know of wire transfers from the app. Research is split up between the “watchlist” tab, the “markets” tab, and the overall ability to search for a symbol or company name. Comparisons aren’t possible. All in all, the app is very much functional, but lacks a few features and design elements that I think should be included in the VERY near future given how much people rely on mobile devices in this day and age.

Good Mobile Trading Minus a Few Key Feature. Overall a solid mobile trading app for your Charles Schwab accounts. Interface is easy to use, and information is easy to understand. Making most trades is it’s really simple and straightforward and easy to use. Overall highly recommend recommended it, for Schwab account holders. The fee drawbacks I have experienced or in terms of research, options, trading, and bond trading. The research portion is not as robust as the desk top version, and is somewhat difficult to navigate. Options trading is very good and close to the desktop version, but the limitations of a mobile screen make it a little bit of an ice cream. That it is very functional. The last limitation is bond trading and research which is nonexistent on the mobile app. Again these are minor details and for most retail traders not much of an issue. Strongly recommend him in this app.

Definitely not a source of truth for the amount of money in your account.. As an app, the layout isn’t bad, but the one thing I want it to do, which is to tell me how much money is in my account, is not reliable. That’s like, 80% of the app right there, and it can’t do that accurately. I did an ‘instant transfer’ from Venmo, and double checked the app to make sure it appeared in my account, the number went up, so everything seemed good. Next thing you know my card gets declined and I end up in a pretty embarrassing situation. According to customer service, I hit some sort of deposit cutoff when I tried depositing money into my account because it was too late in the day (it was like 5:30 lol), so my deposit wouldn’t be posted until the next day. While this is pretty annoying in itself, if the app was accurate it would have saved me a good deal of frustration and hassle. Instead, I went all the way to make a purchase just to have it be declined because the app told me the wrong number!

Customer service is not aware of anything at all and it makes it difficult to get clarification. The customer service experience with Schwab Bank has been one of the worst I’ve encountered. Their representatives often have no idea about the processing times for even the simplest requests, leaving customers completely in the dark. What should take a few days ends up dragging on for weeks without any clear updates or accountability. The wait times just to reach a representative are excessive, and when I finally get through, I’m often redirected or given vague, unhelpful answers. The back-end team seems to ignore follow-up requests for information and clarification, even after multiple attempts to get updates. Weeks go by without a single response, creating extreme frustration and a sense that customer concerns simply don’t matter to them. Overall, Schwab’s lack of transparency, poor communication, and disregard for timely service make it incredibly difficult to trust them with handling basic banking needs.

Still Could be More User Friendly. I have been using this app for over 10 years. The app has really gotten a lot better and for the most part can complete all of my banking and financial transactions. There are a couple of enhancements that would really make my user experience better. These enhancements include: Moving the “logout” button to the top of the profile screen like most other apps. It is currently at the top of the “more” section which just makes no sense to me. Making the quick link options that are currently located on the main screen under the value graph user configurable. They currently only include “transfer, deposit, and orders”. It would be nice to have these adjustable to include bill pay or Zelle or some of the other banking features that I use most frequently. Finally, I have noticed a glitch in the billpay section that when you place the cursor into the amount box, the number keyboard does not pop up and there is no way to input the value of your bill to be paid. The only way to correct this is to cancel that transaction and start over. This needs to be fixed. Otherwise, the app works really well. I use the app almost every day. It would be hard to manage my Schwab accounts and pay bills easily, at any time, without this app.

Schwab brokerage accounts/mobile accounts. I have been with Schwab well over 25 years. Their assistance has always been spot on. Their quality of personnel has always been excellent. If the individual could not assist me, they would find someone who could. They remain cheerful and respectful. I understand I’m paying for that service, however, the approach is always about assisting the individual. While having another brokerage account with a competitor, Vanguard, with equal amounts of assets , Schwab has always performed superiorly. Personally, I give them the highest rate of confidence. Their website remains easiest to navigate and is continually updated and improved. It is a pleasure to deal with them and I frequently thank the folks responding on the phone whenever speaking to them.

Okay for beginners and long term investors. This is an okay app for you to learn how to invest in stocks. But even though they call it a day trader app, if you try to do serious day trading with it, you are likely to lose money. This app will not stream up to the minute data unless you have a really good wi fi connection (cellular data isn’t going to work most of the time, and there are problems with the app being unresponsive on trades). This is especially true late in the day, even if an order is sent in an hour before market close. And if you try to buy a rising stock before market open, plan on it being purchased at the day’s peak shortly after opening. If you are going to buy and hold as an investor it’s a good app. But if you plan to do serious day trading, look elsewhere. This app is like driving a minivan on a race track — where you need faster responses and serious horsepower.

App works but could be more. The app is fine for trading. Research i find it difficult to use it is easier to use say yahoo to read info then app. Also i feel there is room to add custom alerts on stocks. For example why cant i set the app to push a notification on stock changes of >1%. Or it breaks a threshold of price. Much like limit buy or limit sell. But instead of doing it automatically it can notify. This would be useful on something you buy and want to hold for a bit but when it makes so much het rid of it. Where limit buy sell is more for the day. Even though it can be set longer if it is days you position may change so notification is better in that time period that hey there been change you want to do something. Also if notification was by ticker. Then one can set some watches on set stocks to ding you when it moves to where you want it to make a move.

Latest update a problem. The latest update to this app messed up the Order Status function. It uses the Date Created for filled orders instead of the date filled. I used to be able to filter for orders filled today to see which orders were filled. But now, if I created an order yesterday or last week or last month and it filled today, when I check the app to see what orders filled today, it says No Data Available because it uses the Date Created instead of the day it filled. The update to the web site has the same problem but at least it lets you revert to Classic View, the way it used to be. This app doesn’t let you do that. As a result the update makes the app LESS useful. Please fix it!

Transfer from Ameritrade. I’ve been using this app since the transfer from Ameritrade and it is honestly so bad. I used the Ameritrade app for about 6 years until the buyout by Schwab and I never had an issue until having to use the Schwab app. Things are constantly not working, as I write this I am unable to log in which is not an uncommon occurrence. They said they would change things that don’t get changed. Overall the UI is almost unusable and just when I think I’m used to the layout, something changes and I can’t find what I’m looking for. Setting a list by name or other qualitative property doesn’t permanently change it so when looking between tabs is a constant struggle. Not happy or satisfied by Schwab in any way whatsoever, not to mention new fees that I never had from Ameritrade. It’s been a bad experience more than it’s been good or beneficial so I certainly would not recommend. For the first time in a decade I’ll be looking for a new brokerage to use.

Have to call broker to place some trades. I was with TD Ameritrade, I personally wouldn’t have chosen Schwab to begin with. Gave it a shot for over a year and had a couple big issues. First, I will say that whenever there was no market volatility the app had been totally fine. I like the interface and the indicators I can use for charts. However, there have been several times where when markets have been volatile the app crashes or just doesn’t work at all. Sometimes this even translates to the website on the computer. This is a huge loss in opportunity cost. The same reason I won’t trade on Robinhood, and this is happening on one of the major brokerages? Not okay. Additionally, two of my higher beta/higher speculation stocks (HELP formerly CYBN and ARQQ) have recently become ones I have to call and have a broker place the trade. I cannot buy more of these stocks on my own. When I called to ask why this happened, they told me it was due to high risk of suspected market manipulation! … But I can still buy DJT. 🧐 Make it make sense. Due to the unreliability of the app/website and not being allowed to trade stocks that I want with my own money without having to call some babysitter that I have to go through calling, getting a rep, verifying my information, walking them through the trade I want to place… I’m taking my business to Fidelity.

Great, but PLEASE show stock prices past the hundredths place!. I'm a penny stock trader, and I absolutely love Charles Schwab. It's a great Brokerage and I love how there are no fees for OTC stocks. However, PLEASE allow users on the app to see more than the hundredths place with stocks on their order status page, trading page, ETC. When you are reading penny stocks, the smallest changes in numbers make a huge difference. I hate how Schwab rounds all the prices to the hundredths place. It makes it incredibly hard to keep track of prices of stocks at the current moment, or prices of stocks that I have purchased. The only place it shows past the hundredths place with your order history is in your emails. PLEASE, do not round the stocks to the hundredths place. It is incredibly annoying for penny stock traders, and I have made mistakes with trading solely for this reason. Once this is fixed, I'll happily give my favorite brokerage a five star rating. Thanks for listening to your users.

Bring back the TDAmeritrade App. My account was moved from TDAmeritrade, where the App functionality was much better. During the merger, my entire watchlist was deleted. Schwab’s watchlist itself allows for duplication instead of notifying you a stock symbol is already there. With this App, one cannot see realized gain/loss, only unrealized gain/loss. The chart always revert back to Mountain chart display instead of your last setting, which in my case is the preferred candlestick. Likewise, one cannot keep the last preferred time frame in Advanced Chart Setting, but have to reset each time. When displaying candlesticks, the shadow of the last candlestick is hidden (because it overlaps with the edge of the box displaying the graph). When enlarging the chart for a better view, the volume indicator at the bottom does not enlarged accordingly. There are other deficiencies that make this App clunky to use. Schwab bring back the TDAmeritrade App functionalities/display because it was far superior. Data is incorrect, especially daily gain. Option chains limited. Cannot keep personalized setting. So many problems to list. Who is responsible for the catastrophe?? Such a terrible app with little functions. The whole team should be fired! Shame on them for the little pride they show in producing this junk. Bring back the TDAmeritrade app. Am going to give it a little more time, then moving my account somewhere else if things don’t improve in a major way.

Getting better. I changed my opinion from a 1 star to a 4 star due to the last update. TBH I almost moved to a different platform because of the cumbersome visibility into my portfolio. With the recent update I can finally customize the table columns to show what I want and in the order I like. No more changing tabs and endless scrolling. Now I can see the daily price change for a stock next to the total amount I am making/loosing on that stock as well as the quantity I own, the market value and even the dividends. All on the same screen/tab. The reasons for not giving 5 stars is because there is a glitch where sometimes I get alerts on my device and sometimes I don’t. Other than that I think this is a good app and they are still improving it. It now can compete against what TD Ameritrade’s app was.

Really difficult app. As a new client I’m having a Very difficult time Navigating the site. I moved from Webull and urged my son to do the same because Webull did not offer DRIP. Wiring money into the account took a little longer than we liked. Fractional investing was alluring. Sadly, the Schwab layout is not simple. We struggle to get familiar with/ make good use of the system. (I’m assuming it’s because we use mobile about 85% of the time). Before signing up I read about ‘great, easy to use’ useful platforms. Independent trading is important to us. The wonderful platforms/software don’t seem to exist. I was especially hopeful about Street Smart Edge... not available?! I regret encouraging my son to move to Schwab. I’m considering another firm. I’ll pay the fee for his transfer out once we find a user friendly firm that allows D.R.I.P and fractional investing. I’m sure it’s out there. I wouldn’t recommend Schwab for independent users who want to use the platform for anything more than direct purchase/sells.

Constant issues. This is my 2nd 1 star review of this app. I will stop leaving 1 star reviews when the app stops giving me issues. This time the app is not letting me alter my existing orders because they are not showing up at all. I figured maybe the orders got cancelled for one reason or another but when I go to submit a new one it tells me I would have oversold shares. So the orders are still there and I am unable to see them, causing me to be unable to adjust them. Just one more issue to add on to the constant issues this app and website have. At least once a month the website and app are down for like 4 hours and does not let you sign in while the market is open. The app is also so complicating to use compared to competitors and the old td app. I accidentally sold my entire position of a stock and needed to buy back into it because of how bad the app’s layout is. I never had these issues with TD and this mandatory switch has been horribly unpleasant.

Mobile deposit. I have been a Schwab client for 30 years and had to “wait” 3+ days to be “accepted” for mobile deposits. I call Schwab and get put on hold for 20 minutes listening to your HORRIFIC recordings on the market which is NOT what your clients want to hear! The only way I got my mobile deposit approved was to go through my wealth advisor, who called you, then tied me in with a Schwab advisor. Once she intervened and for someone to “approve” me, I was able to make the deposit. All I can say is that if I treated my clients the way Schwab treated me, I wouldn’t have any clients. I am handcuffed to you through my advisor, and clearly they are the only clients you really care about. This is one of many examples. Please call me as I could give some very constructive criticism. Jennifer Bair

Good but not great. Schwab improved the UI a lot over the past 5 years. I wish they made the UI more simple like fidelity to trade stocks. Ex: Fidelity requires fewer clicks to buy/sell stocks compared to Schwab. By default, fidelity has the action on buy. On Schwab, the default is blank. You need to select buy, sell or short sell. Most casual investors would buy stocks assuming current portfolio has no positions. Why not enabled buy as default? Fidelity allows you to enter dollar amount to calculate estimated Shares via single click. Schwab has the feature too, but requires two clicks. I think it’s the simple things in the UI that gives fidelity the slight edge over Schwab as far as awards. Fidelity been dominating this for years. I love Schwab, but please improve the UI to make it more simple. Create an account on Fidelity and buy stocks. Compare the experience and make notes of it. Please pass this on to the CTO.

Managing your own money; it’s your job. I’ve used SCHWAB since the 80s. I believe that it’s your money and (as Mother used to say “ if you don’t manage it, no one else will”. Since the beginning, Charles Schwab has followed this philosophy! When the high yield checking was offered, I jumped on the bandwagon earning 7% initially (initially, but now it’s much lower) and never had to watch the ATM fees. Using the card to get money all over the world has never been a problem, even in remote Angor Wat in Cambodia or in Ulam Batar, Mongolia. Thank you, Charles SCHWAB for encouraging everyone to manage their own money by offering the tools to do just that. I am often on my SCHWAB soap box to any youth I encounter and they’ve thanked me and will continue to do so in the future when they realize their Roth’s advantages. Love the “own your tomorrow” That’s it for now!

Schwab Retirement Portfolios. I suggest Schwab study a new Portfolio Management product for Senior Retired couples. You know about all the offers from Fisher Investments, Etc Etc to look after Retirement portfolios. I know Schwab had automated Portfolio systems, however, I do not want to change the Portfolio “ Content”, majority invested in BRK/A & /B and other good stocks. I suggest a Product that retains the existing portfolios & Charges 0.3% or less to provide management. So a “Portfolio Management” of an existing portfolio could “Intelligently Track” stocks & Funds in the various Portfolios ( 4 in my case ), and only suggest a change when warranted. Please feel free to view my Portfolios. Note some years ago, perhaps 10 years, I developed a Portfolio Management program and presented to Schwab at your headquarters in SFO. The program monitored Portfolios and alerted any stocks significant drop or gain to not only alert but search for A Rated replacement Stock using IBD top 100 list & Schwab Ratings for the same stocks that were rated A by both Schwab & IDB. So hours studying options with 2 computers each with 2 windows open took and hour or two to locate such stocks, but my program reviewed Portfolios, found A rated stocks in IDB also rated A in Schwab, and provided a complete report in 4 minutes. At the Schwab office I could not when logged in to Schwab WiFi log into my site, so I could not give a live demo but showed printout of the Reports. I Programmer was standing by at my Server in NC but could see no problem at my end. I have not seen a similar product offered to this day?

Works but is frustrating to use.. Schwab asked me to review their software and I gave them 1 star because certain securities did not show up in the stock quote. I assumed the review would appear here so i came here to update my review to be more fair after using it but it seems it conveniently got lost. Anyway it seems less intuitive to use than other stock brokers. I would rather not have to learn to use it but rather it’s usage be self evident. So for user interface I give it a C. When you get information about a stock, there is a lot of information which for an iPad I give it an A. Finally some of the missing quotes can be found under Research > ETF. I was looking for exchange traded debt like SOJD. Seems stupid I cannot get a quote for SOJD directly as a stock quote. I am not certain that debt security even meets the definition of an ETF. In summary, usable but you have to “learn” how to use it. Works but frustrating.

Schwab research is my cash cow.. I’ve been trading for years but never have my results been this fantastic. The reason is because Schwab has screening tools that identify the best daily performers and those with increasing volume and price. I look at about a hundred of these best performers and rising stars on candlestick charts daily with the object to participate in some part of a break-out and rapid growth. I rate them the evening before. The next day, I watch the opening but don’t buy until after about 35 minutes, when most seem to establish the direction for the day. I may find only one to three of my picks are moving like I projected, but boy, are they! I buy and place a stop loss below support. I then keep moving my stop loss up gradually over time until the trend turns and takes me out. My portfolio is growing with these great performers. Thank you Charles Schwab!

Professional. I am a very small investor, and although I graduated from a great business school with a degree in Finance, I’m no more qualified as a stock purchaser, then any of you. Yet, every-time I reach out to the Schwab team, they remind me of what great Customer service is. Everything I do, which is transfer money from my Chase savings account to my Schwab account, and I’ll buy a couple grand worth of stock. On occasion I can use the cash so I’ll sell some stock. Every time I do anything, I call them I tell them what I’m trying to accomplish, and they maybe clarify my request, and boom, they make it happen. And nothing they do for me cost a dime. They will spend as much time as I want. Great attitude, great feedback, and great results. Oh, did I say they do it all for free, great price.

Logging out. this app is a good app great benefits very simple to operate for even the simplest of investors however, this is a big however. THERE IS NO EASY WAY TO LOG OUT! I have a big problem with that, when I leave Financial site of any kind I want to be able to find a way to log out and not leave it open for potential hacking this is ridiculous. I don’t know what these people were thinking, but there needs to be a log out on every single page you’re on it fixed. I’m warning you leave this site even if you have to call and make them log out I would do it. I wouldn’t trust not being able to log out on any financial site. It is ridiculous. I’m waiting for them to fixe it. I’m not kidding. I’ll be happy to change it just as soon as I see the change and I’ll check my site regularly.

Schwab changed for all the wrong reasons!. Schwab went from what I considered the best brokerage to nearly the worst. Fidelity is much better than the investor checking at Schwab. Schwab pays .45 percent interest on the money in the checking while Fidelity pays over 2.5 percent on their checking money. Plus idle money in brokerages is invested in a money market paying right at 5%. I think Schwab pays .45 on idle money. The thing that really drove me away was the elimination of the line of credit. In almost 20 years I think I may have used it less than 5 times for at most a few days while money was in transition but it was the piece of mind of it being there that I liked. Just out of the blue cancel the line of credit linked to the checking account without even explaining why it was done. Furthermore, this was not just done to me it was eliminated as a service altogether which is why it’s so frustrating. They no longer even offer it. Please check out Fidelity’s service they are far superior to Schwab.

Should give it one star really ... Just wrote a very cohesive reason as to say this brokerage is trash for trading and even the review crashed and removed it all. Recap doesn’t refresh and stay up to date like any other brokerage app/ stopped allowing purchasing of otc which I originally used it for anyways (dpls for example) but still available on others yes even Ameritrade for a fee even though they were merging. Also my eeenf disappeared telling me I sold them when that’s the very last one I would’ve sold. I got in literally near the bottom. Only reason it’s okay is because some of its features for viewing in a watchlist like which options are running etc … other than that.. the only thing Schwab is good for now is to buy and hold shares. If that because well you can do that anywhere else. App crashes/slows down seemingly on purpose during times of high volatility- so it’s a big no for trading and after the only thing they were good for is now useless as well/ well.. it’s useless. My .02 - I’m good.

Best Customer Service in All of Business!. I love Schwab! I mean it. I love the quality and dependability of the app, it’s intuitive interface for banking. And I love love love the ability to get a real person on the phone 24-7 nearly 365 if I need help. The reps are extremely knowledgeable, well trained and invariably kind even if you aren’t a millionaire. If you don’t have an account with Schwab, I have very hard time thinking of any reason at all not to make them your primary banker. A few people may still need brick and mortar banks. But most of us would be better served by places like Schwab that refund ATM fees charged by other banks to use their machines, give us free checking, a great web site and app and bar none, the best customer service by phone that you can have without a lot of money and a personal banker.

Bring back the old Order Status screen iOS. iPhone app: How do I go back to the previous view where Order Status was always visible at the bottom. Order Status screen was horrible even before, and now made even worse. It does not load quickly. On top of that you cannot sort by symbol to see if you have a order already for that symbol. Someone, try scrolling to see if that symbol exists. Who comes up with this UI designs? I have never seen a perfect app going down the drain that started with the last Order Status screen updates. The order Stu’s button at the bottom got replaced by Move Money. Who move’s money every day as opposed to going to the Order Status screen every day. It is getting lot harder to find the orders for a symbol unless we scroll multiple pages. Please bring back the old Order Status screen, where all orders are are sorted by symbol and all the orders for a symbol are grouped in one place for that symbol. Also fire the UI expert who came up with the new bad design from a perfectly working screen.

Schwab 4* vs Thinkorswim 5* For Trading. Schwab is an excellent company, been with them since about 1987. Their checking is awesome with qualified help 24/7 and everyone’s ATM is available with all fees paid. No required periodic deposits or minimum balance required. Deposit checks via phone, quick and easy. I have several trading accounts and use both the Schwab platform, which has gotten better over time, but is still somewhat awkward to use. This is where one finds more in-depth information on a company or equity entity. However, for the more active trader, especially for options, the Thinkorswim platform is AWESOME! Easy to use and shows most of the data you need to make a trade, quickly and accurately! Over 1500 option trades year todate through October. Bill pay is easy to use as are money transfers between accounts! Automatic repeating transaction are easy to set up and change as needed. One thing that is missing on each platform is an icon to toggle easily between the two platforms for those of us that use a single device or screen. Signing out and logging back in is cumbersome and time consuming, especially when time is $ MONEY! Good job Charles Schwab! Respectfully, TJ

Good App BUT. It’s good app. Does what I need it to. Only things I’m not a fan of are some of the same things I find inconvenient on their website. 1) How they dont save my buy orders during or after market. I have to “save” them by making my buy price impossible to close; 2) I cannot see the total price of each “open orders.” Only shows the number of shares and what limit price I set. No matter how easy it is to do the math, if total price could be shown so I dont have to calculate each order’s pending price - that would be super; 3) If I make a mistake in the order and want to change the time frame to “extended hours” I must start all over as it won’t let me simply change that parameter; 4) No dark mode. 😬 Other than all that LOL, I really do appreciate C. Schwab and would recommend their services!

Best trading platform. I’m a retail investor, I got into this because my company 401k forced me to invest my own money. Luckily during the beginning of the pandemic I was forced to go sit in a construction job site trailer for 8 hours every day, because the project was considered essential, but our subcontractors needed time to create their Covid safety plan. I read dozens of books, watched you tube videos on how to invest my money, and the little I had accrued over the two years I had been qualified to participate with this company, that was un invested before the crash, blew up because I invested it during the crash. But now that that bubble is over, I would still recommend Schwab, it’s basically free trading with expert Analysis. And an amazing mobile app. I only wish I could get a free stock every time I get someone to open an account with them, lol I’m kidding. If you've tried Robbinhood, I know you want Schwab. If you want to trade options and sell short, free, if you want to jump in and out of stocks you think are going to move, for free: Schwab should be put on Wikipedia’s definition of a bank for everyone. Maybe I shouldn’t say that cause I might start getting hit with fees if millions like me join. But much love and respect for Schwab 👍

Great app but not as intuitive as it could be. The stock tax section is confusing. The order filter should automatically filter out confirmed orders. The gain and loss section seems to reset after each year, so I don’t know how much exactly I am up. The account value function at the beginning some times shows total account value gain that takes into account money you transferred in for investing and not actual investment gain. But everything else is perfect, I would like more stock slices and make it easier to trade options, i was approved but have been unable to do so. I would also like the ability to use the investment tools I can on the schwabb website. The fact there are no transaction fees is better than a lot of brokerage firms, but could encourage over trading for the inexperienced investor. The fact that you can buy ADRs and foreign stocks is great, but the tax situation is kind of murky.

Schwab needs to take a page out of the TD Ameritrade App. There are certain things that the Schwab app does well. But since buying out TD Ameritrade, Schwab needs to listen to the customers that they have gained thru the acquisition of TD Ameritrade. 1.) TD has a much better charting than Schwab. Schwab needs to incorporate the charting utilized by TD. Schwab’s “advanced chart”, isn’t advanced at all. Other platforms (I.e. Robinhood even upgraded their charting). Why can’t Schwab do the same? 2.) TD has a more intuitive app. You can toggle between the day and YTD performance. With Schwab, you need to toggle between tabs and the scroll app or down so you can understand the day & YTD performance. This is a very basic feature. This can help aide in the decision/analysis of an investor/trader whether to exit or add to their position. 3.) Placing a trade is so much easier with the TD app vs Schwab. The TD app was very user friendly. With Schwab, you have to navigate thoroughly before you can place a trade. This can make a difference, when you are trying to execute a trade. You can easily miss out on a profitable trade because of the additional navigation that you have to go thru. Overall, Schwab needs to realize the additional number of clients it has gained with acquiring TD Ameritrade. If they can’t listen to the new customer, chances are, they will move their account to the next platform. E Trade is looking a lot better if Schwab does not make the changes. I question - why fix what isn’t broken? TD was the best trading platform for a novice and experienced traders/investors. You can always take what works best and incorporate to the existing. Or bring back the TD app and everyone will be happy. And Schwab will get to keep the newly acquired clients.

Delay. There are three things that are occasionally challenging. #1. The delay in being able to place a market price trade often causes a missed opportunity when the stock price rises quickly. #2. The Symbol Lookup doesn’t necessarily respond correctly and displays a completely different symbol than typed and then when I want to return or wipe out the incorrect symbol that I didn’t choose in the first place, the system displays a warning, a request to call an agent, read the policy and a number. ???? That delays placing the trade even further and wipes out any chance of catching the stock price on a sudden upswing. #3. Occasionally when buying a stock, I realize that the original purchase price is being adjusted... always down of course and what is really strange is that I can check the summary from two separate IPads after the stock market closes and it shows two completely different Personal values. If these issues were corrected, I would give it 5 stars. Until then, I rate it between 3 and 4 stars and that is generous. A definite plus is the time it takes to transfer money from and to the account. Very responsive!!! Christiane

Either Schwab Does Know Or Doesn’t Care. Either Schwab doesn’t know or doesn’t care that their app is glitchy, slow, with pages that are sticky, and in general is pretty pointless. It has limited info, functionality, and poor data update speeds. If you’re using this app for something important, such as moving money, trading, or transfers DO NOT use it. I would strongly recommend using the website or calling them for these. I’ve had numbers messed up, incorrect info passed through, and generally takes 5-10 minutes to complete a trade due to slow data load times, sticky pages, and the app constantly asking me would I like to review it. Initially believed some of these issues were a connection or device but tried with different devices at home and on the go. Similar negative results.

Good App. A lot of people rating this app have an issue with changing their passcode from 4 to 6 digits, but if I’m banking on my phone I’d rather use a stronger passcode so if my phone gets stolen, my financial information is safe. What’s the problem with adding 2 digits? Some criticisms are fair though: the gains/losses section should update more frequently and the app crashes more often than I’d like. Still, this is my go-to app. Much better than having to go to the actual website. Furthermore, the market summaries are updated frequently and really do a good job of giving investors a quick look into what the stock market is doing. Having easy access to the stock research PDFs is also really convenient and allows inexperienced investors to accurately assess whether they should buy or sell.

Clunky at best. With so many good trading app designs, maybe Chuck could take some influence or design direction to make things like, the portfolio view or summary view, total value of Employee stocks or RSU’s, or doing trades and where they go after the trade is complete simpler and easier to understand. It would also be very helpful, and less frustrating to see real-time or even near real-time what the stock prices really are. Please Chuck, hire some Robinhood or eTrade mobile app designers and innovate; I would love to use this app for more trades and buy and hold, but it’s just so frustrating to get information from to make accurate decisions. Because of this, I find myself having to just transfer funds out to a bank account then transfer them to another trading platform.

Good but advanced charting needs improvements please. This a good app and easy to get around. That’s good and like that. I hate having to jump out the app to go to thinkorswim to chart. The advanced charting needs a huge improvement. It’s really difficult when all the indicators are the same color and cannot make any adjustments(at least put some trend-line options) and should be on the main page of profile. The old td ameritrade app had a good charting system that should be brought over. Please add the trailing stop limit option to the order status screen. I like to do my trading in Schwab and seeing the chart in thinkorswim and if you do that trade in ToS it is not scene in Schwab app. And can you make the blue in dark mode a little more visible so you can see what’s it on. Overall the app is good and does what it’s supposed to do.

Good format but buggy. Like the format but lots of issues including: 1) heat map view of watch list does not show prices on all stocks. Always at least one stock (first on the list) but sometimes more do not show the price or percent change; 2) tapping on a stock from the heat map to view details often locks up the app and I have to close the app and sign back in; 3) if you buy a stock, the day change calculation is based on the prior day closing price rather than the purchase price. 4) have not found a way to look at position change (gains/losses) for the current year. It shows the position change since purchasing the stock but not for current year. It would be nice to see gains and losses from investments (including dividends) for the current year. Personal value doesn’t work because it includes transfers.

Trading on the app has gotten worse.. It’s okay, but just okay. Good: Low to no fees on trades, quick customer service. Bad: Clunky interface and not enough info on the mobile app for making better informed trades. So far I have not had any problems with Schwab as a broker. The fees are almost non-existent, which is great! If you’re just a buy and hold investor they are great. But if you take a more active role there are better apps. However, trading through the app is clunky and slow. When looking through the options chain on stock tickers there is way less info on the Greeks than I would like to see. I often times I find myself looking up things on Webull paper trading before switching back to Schwab to make a trade, but that info can be up to 20 minutes old. They also recently changed the info available about option expiry. It used to show the number of days to expiry next to the date but that was removed to just showing the dates. Which means that if I’m looking for a specific expiration range I have to either do some quick math or remember the date that coincides with the days to expiry that I’m interested in, a small annoyance but still frustrating. Overall I have had a good relationship with Schwab, their phone service has been quick whenever I needed to contact them. My 1099 forms are delivered in a reasonable time for tax purposes. But the trading experience on the app lacks information that would be useful. And since not having that information could translate to losses, it needs improvement. Show me the Greeks and days to expiry please!

Good app could be better. I really like Schwab and the app is decent but there are basics missing that are really frustrating. It needs a better balance of functionality toward trading and analyzing your own portfolio. For instance I want to see how much dividend income I’ve received from one specific stock this year. But when you filter on dividends and you also have dividend reinvestment turned on, it nets to zero in the history. So odd to combine them. Very basic function that is not set up properly. I also like being able to link external accounts but 50% of the interfaces fail daily, this isn’t an app specific thing because it’s on the web too but very frustrating. Also I’ve had my home in that asset tracking list for a long time and it’s never once changed value. It’s probably off by 30%. Kind of useless feature. Overall the app is ok

I recommend Schwab to EVERYONE I know!. When I first switched to Schwab I was a little nervous. Online ONLY??? What if I need help?! My old mobile banking app sucked! Is this the worst choice ever??? But I took a chance because I hated my old bank and live half the year on opposite ends of the country and was struggling to find a bank with adequate locations in both Idaho and Maryland 😂 Best. Choice. Ever. Their customer service is the easiest and most helpful customer service I’ve ever (across any brand or company EVER) interacted with! I’ve never had any problems with the app! They make mobile banking so easy and so simple! Schwab took banking and turned it from a hassle, anxiety producing, pain in my rear into something I never have to worry or think twice about. This app is so easy, so simple, and their customer service can help you with any problem you have.

Im so glad we get this huge downgrade /s. Things i love about Schwab since being transferred from TD Ameritrade 1.) constantly have to validate my login and frequently have to call Schwab to login on devices. Then getting codes from calling that still don’t work and not being able to login at all because tech support is closed. 2.) Not being able to see all my holdings together across multiple accounts and not being able to sort all holdings according to any criteria. 3.) Having to call for them to approve documents that they sent me via docu-sign and then being told that they docu-sign they sent me is not acceptable because it needs to be signed by hand. 4.) not being able to receive trading authority on my spouses account without multiple phone calls and long wait times. 5.) not being able to see my available cash balance while placing trades, its really nice making a trade without knowing if i am going into margin or leaving cash uninvested. 6.) having documents sent rejected because someone at Schwab misspelled my name and then it doesn’t match the docs that i sent in. I dont expect everything to go completely smoothen when transferring customers from one company to another. However, the Schwab app and system is objectively worse and less functional in many important ways. Further, Schwab had years to get ready for this transfer. My account was one of the last moved and its still a s41t show.

Not optimized for personal banking. I mostly use Schwab for its checking account. While I also use the brokerage account, I have no need to look at stocks daily. Unfortunately the app is mostly focused on stocks, making personal finance functions less obvious. As an example, Zelle is hidden in a few sub-menus, when it should be on the main page. At the same time, Zelle is implemented VERY poorly in the app. It appears to be a weird webview which is not very well optimized for mobile. It also takes about 10 seconds to open on a 1gbps connection, so there is clearly a performance bottleneck in the implementation as well. The styles in the Zelle webview are also clunky to use, with poor visual hierarchy. This should probably be a native screen with contacts cached on device.

All in all solid, but missing one very important feature. All in all it is a good and solid app. One very important thing missing is the ability to buy fractional shares for ETFs and also related to that automatic investments from the checking account in those. I don’t know why this is still not implemented in 2026 while so many other competitors have that. This is such a key feature for a brokerage account, and is being discussed in various forums in the Internet. It is a shame because other than that this app offers a lot of functionalities, but I have heard from multiple people that this would be a reason to switch to a different brokerage. I hope that this will be added soon. If you only want to trade stocks and fractional shares are not important for you then I can definitely recommend Schwab, but until they have implemented fractional shares for ETFs and automatic investments in ETFs, I would recommend looking elsewhere.

I can’t believe they ended TD Ameritrade for this. The Schwab app is complete garbage compared to the TD Ameritrade mobile app. How could you do this to us? You buy out TDA and then make us use your substantially less functional app? I highly suggest you change your watchlist / company research & news / market research / level 2 trading / and several other parts of your app to be more like TDA’s current mobile app (the regular app on IOS - I’m not referring to think or swim, which has its separate uses). You can buy-out TDA, but I won’t be moving my money from TD to Schwab. The transition center and your communication about this shift was great and I have no issue with that, but I’m sorry your app is garbage and I’m looking else where. If you change your mind and keep the TD Ameritrade mobile app (or give us something nearly identical), then I am on standby ready to deposit funds. But I’m staying clear from the Schwab app in the meantime, good luck to you guys. I hope your recent stock decline is teaching you the valuable lesson on never “fixing” something that isn’t broken. You shouldn’t change something that’s already perfectly. There is no other app on the market like TDA, you should be using it to your advantage as a part of your TDA acquisition to grow your customers & deposits, not ending the app and forcing us to use your sub-par version. You guys are making a huge mistake. #KeeptheTDAmobileapp

Functional but could be better. This app is utilitarian, it gets the job done. But the user interface on a phone and/or tablet does leave some things to be desired. All of the information that you need is contained within the app. However, I would like to see more options to vary investor preferences. I personally would like to have a day graph of each asset available to add to the initial investments page. Create a customization feature for each asset instead of dictating what I prefer to see upon opening the app. I know that Charles Schwab is in the business of caring diligently for people’s assets and for that I am greatly thankful. But now that they are a front runner in doing that, I’d like to see some time invested in the user interface and investment platform. Interviewing a younger population that has grown up in a digital age my help in assisting with the user interface of this app. The question is: do you value form or function, because this app doesn’t provide both?