Booking.com: Hotels & Travel App Reviews

Excellent but for the Check-in. This hotel’s location is perfect. Right in the middle of Osaka and within walking distance of Dotonbori, the trains, and buses to everywhere you’d need to go. The room was perfectly clean and comfortable and there is an electric scooter rental spot right outside the lobby if you need to get somewhere without walking much. The only reason I am not giving it the full five stars is their ridiculous check-in procedure/ policy. They have people waiting in the lobby every day until it is exactly 15:00 to check them in, regardless of whether their rooms are ready or not. The front desk employees are standing idly behind the front desk cracking jokes while waiting for the exact time. So of course, at 15:00 there is a long line of people trying to check-in at the same time and the hotel employees are running around like headless chickens even with self-check-in machines right there in the lobby… they will not allow guests to check-in not even 5 minutes before 15:00. It’s beyond ridiculous. No reason you should have guests in a terrible mood before even getting to their rooms. End of rant.

Second trip we have book with them. We like to book trips for our wedding anniversaries. Each time is better than the first. Last year’s trip, We booked a king size bed room Monterey Tides. It was an amazing oceanfront stay. A little small in the room, but the view made up for it. The beach was right next to our room. We saw seals and other marine life from our window. We were soothe by the sounds of the ocean. The bar had a different house drink every day which was very tasty and not a watered down freebie. It was nice to sit in the lobby and watch the ocean while having a drink. There was some construction on the elevator, causing some longer wait and odors. But over all it was a great trip Elegant beach bungalow is awesome. Quiet neighborhood. Great amenities. Map on the phone sent us to the wrong place at first, but we found it. Close to restaurants and stores. Used the bbq grill and backyard for a home like relaxation. If I ever retire, this would be a great place to do so.

Great location but not what I expected.. Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.

A Refreshing Oasis of Hospitality in the Heart of Capri. Our stay at Guest House La Piazzetta in Capri was nothing short of delightful. From the moment we arrived, we were warmly welcomed by the staff, whose hospitality truly set this place apart. In a destination as popular as Capri, where many establishments seem fatigued by the constant influx of tourists, La Piazzetta stands out as a refreshing exception. The staff went above and beyond to ensure our comfort, offering personalized recommendations and always greeting us with a smile. The rooms were charming and well-maintained, providing a cozy retreat after a day of exploring the island. The location is perfect, nestled in the heart of Capri, making it easy to access all the main attractions. Overall, our experience at Guest House La Piazzetta was exceptional, and we highly recommend it to anyone looking for a welcoming and relaxing stay in Capri. We left feeling rejuvenated and grateful for the genuine care and attention we received.

Great apartment in Roma. Roomy, clean, historic apartment very close to Pantheon and about a 20+ minute walk from common visitor sites. Having two large bathrooms was very helpful; great water pressure and plenty of hot water-we went at the beginning of summer and it was already hot…nice showers were a great finish to our days there. Spacious bedrooms with lots of storage. Washer/dryer combo was great to have. One set of stairs to get to apartment from the street door. Careful with loose floorboards outside of bedroom-but again, non issue when considering the age of the building. Below window air conditioning was nice to have but the high humidity while we were there won. Great little restaurant downstairs; il Buco. We didn’t use the kitchen much but it was large and well equipped with plenty of refrigerator space. Must visit the tiny store front downstairs; lovely art by Jose Grave de Peralta. Small market around the corner for basics. Bank ATM on vía del Corso. We would love to stay here again! Thank you Paola & Alessandro!

Layover as an Art Form. I spent 2 separate layovers in one month at the Nairobi airport hotel the Crowne Plaza..it was truly a most pleasant experience on both occasions.. Firstly, I am a restaurant professional in NYC and i was more than satisfied with my experience.. Secondly, the staff and service were generous, genuinely kind, and gracious.. The hotel itself is modern and posh..with a beautiful penthouse house pool .. on my layover i arrived tired and ill tempered..after a lovely lunch and some sunbathing, a dip in the pool and a nap in a most comfortable room.. I departed refreshed and rejuvenated ready for my 15 hour flight back to NYC.. I spent both layovers here coming and going en route to and from Zanzibar and this was definitely a highlight of my travels.. I m still thinking about my stay there 2 days after my stay whilst home in NYC.. I urge anyone that is traveling to Nairobi to stay there( the free shuttle to the airport is a bonus) you will create a memorable experience and meet some truly wonderful hospitality professionals.. I know ill be back..

Best hotel and unparallel hospitality. My partner and I stayed at Caldera premium villas for 6 days/5 nights. We checked-in almost midnight on the first day. It has been a long day for us due to our flight being delayed from Athens for 4hrs. We were met by a staff in the drop off location and carried our large luggages all the way down to the hotel. We weren't really happy with the room given to us simply because it's all the way down and there's alot of stairs to maneuver and my partner's knees were acting up and bothering her. We talked to Karla in the reception the following morning to see if she can transfer us in a higher room. We are even ready to downgrade to a room without a hot tub which we booked. Karla was so understanding and helped us transfer to a room with the same category. We really enjoyed our stay in this hotel. The location is perfect with the magnificent view of the caldera and just a walk away from all the restaurants and shops in Oia. All the hotel staff are very accomodating and friendly. Overall rating on this vacation: EXTRAORDINARY!

Efficient use of space!. We were prepared for the size of this room, it was like being on a cruise ship…every inch of space was useful! I took the top bunk and had a nice wall ledge to put my nighttime items as well as a small window I could open for fresh air….it was also the best place to watch the t.v. My husband was in the bottom bunk and felt a little claustrophobic but it was just for one night…plus the bedding was very comfy, tge comforter so puffy! It was nice to have a water closet w toilet in our room and a private shower down the hall. And what a treat to get nice white bathrobes and slippers! We also liked that we were able to take our food down to the cafe and eat in there/as well as have a choice of eating off their menu. Tge coffee in the morning was excellent! And the staff were friendly and helpful. We are glad we stayed there for the night as it was also in a great location!

The Good the Bad and the Ugly …stayed here 4 nites july 2023. The good… location is great. Right next to underground Glouchester Road tube station. Close to many restaurants and markets. Room had safe and mini-frig. Nice big towels .The Bad…. Very small TV. Small room. Unable to open two suitcases at the same time. Bathroom very small especially the corner shower. Very difficult to even turn around in. Breakfast not included but if your willing to pay 16 pounds u can get cold food in a buffet in the basement….nothing even came close being warm or hot…..dinner was not an option since they discontinued it totally before our arrival….the bar, this is a great one…the bar is only open thuraday, friday, and saturday from 5 to 9…thats it but i can understand why….its the worst looking small unfriendly uninviting bar i have ever seen. Went by it all three days and never saw anyone in it…..seriously why waste your time. NOW THE UGLY Our room did not look like any of the pictures on their web site. We had 4 steep stairs to climb into the bathroom. Not very much fun in the middle of the night when you have to use the facilities. Then come back down the same very steep stairs…. Not cool when you have walking issues and stability issues and your 77 years old. Would we ever stay here again …that would be a big fat NEVER AGAIN

Wonderful condo and mini vacation!. We've been to HHI many times and my family owned beach property on the island when I was a child as well as when my children were little until they moved on and had families of their own. We have since sold our family property and we just go for short stays. This condo was the nicest one we have ever had in HHI and we've had many throughout the years. It was large and very roomy and most of all it was perfectly clean. We understood that the owners were doing some upgrading and certain things were not working(ice maker, jetted tubs, etc) during our time there but those things didn't hinder the wonderful time we had on the island. We would love to stay there again and stay longer if available. This would be a condo we would purchase for our family if the availability ever came up. We miss having our special place to go on HHI. Now we think we have found the perfect spot.

This is an absolute joke - scam big time. So everyone that is using this one should be very very careful !!! I was using it for renting a car and it become a nightmare . They booked me a car and I was paying full insurance! Then after I went to the car place I was told that it is not covering anything. Every scratch will be 1000 euro ! So I got so mad that I called to cancel this and booking told me that it is not possible because it is not possible and I have to pay for half of the booking without used the service . So I had to cancel my “full “ insurance and end up paying 190 euro instead of 30 !!!! So my booking went from 180 to 400 euro . So this scam happened to my friend the day before that but in different scenario. Just because they are married couple and don’t have both credit card the car company did not work with them and they and up lost half of the money they paid 4 months ago in full ?! Is this crazy joke here with booking . When you use the booking you like to pay and annoy your vacation. Here you pay and then - good luck save money . They will make sure you will have such a miserable time and end up paying double to what they promise . So this is first and of course last time using Booking for anything then go to restroom and think about their service ! Absolute stupid place to do business .

My app is not secure. I had the same woman kick me out of a hotel in Conway and Branson because I reported a glitch in the app. I am not sure why the hotel owner would be upset about that since I was being honest and was actually saving him money. But that woman stole the money I had on a prepaid card that I had to go get after she alleged my debit card and Cash App did not work even though my bank clearly shows that I paid. I contacted Booking for a refund and heard nothing back. I am a Beta Tester, so I was doing exactly as I am supposed to do, but I am not sure how that woman knew I reported a glitch unless she had access to the app itself or was able to get access using fake WiFi. The night clerk had her son in the lobby playing Roblox. She was the one who told me my card didn’t work and insisted I go get a $100 preps card. Now I am sure that she didn’t use my money for herself, right? But I am really confused why a hotel owner would kick me out when I reported a glitch on how people can use the app to steal nights without paying. And since the two hotels I stayed at are not connected in any way, I don’t understand why they would have the same woman kick me out five hours down the road. Booking has yet to respond to my complaint. But I had a 105 fever and the flu and had to drive myself home after my bank card was locked and numerous hotel rooms were charged.

Hotel scams/ horrible customer service. I booked my hotel 2 months in advance until a month later of my trip I get an email that my hotel was cancelled because of multiple people reporting that it was a scam. I called customer service they said they would have provided me an alternative but because it’s almost a month until my trip they couldn’t provide me with anything. After multiple attempts to try to reason with them or to find an alternative, their alternative was to either sleep in a hostel or a sleeping pod for a family. Customer service hanged up on me, have put me on hold for almost an hour, and on top of that blatantly lie to you saying they’ll promise they’ll give you a 25 euro reimbursement if you give them an invoice of another hotel you booked. It has been an awful experience and on top of that their email support doesn’t work they want you to go through their app where it has only a set of questions and the basic answers are there and I tried using their customer service through the app it’s horrible the whole time I couldn’t send one message or even contact customer service through their messaging system.

My first option for rooming. I have used booking for about a year now and I must say if your aren't using it you should be. I like to get out of town sometimes at a last minute notice and booking always comes through clutch with better rates than I can even find on the actual hotel websites. On the trips I do plan its great because I can use the pay at hotel option and save money how I want until I arrive for check in. Once you start reserving you almost immediately get genius discounts on your rates, like we know how airbnb and hotel prices are, who does that like discounts. I recently did have an issue where I was looking over rooms at a hotel I booked in case I wanted to upgrade and accidentally spent $600 on a room.. Booking customer service helped me square it away so I can get a full refund and to me that sets them apart from any other travel site. Have a upcoming trip for an all inclusive out the country im looking forward to and of course booking had the best rates so no lie this is your wallets friend.

STUNNING. This place was so beautiful. Every turn was magical. The people were super nice and helpful. We stayed in the Timbertown Cabin. The room was clean and had everything we needed. The bed was way more comfortable then any hotel bed we’ve stayed in so far. The golf cart was an awesome experience and allowed us to ride around the farm freely. The farm is stunning. I honestly wish I could give it more then a 5 star review. Our son did not want to leave and was already asking when we were coming back. Our family loved every minute of our stay and we will for sure be back and planning a family reunion here. I highly recommend this place and guarantee you won’t regret it. Next time we plane to stay in the hobbit house. Oh wait and how can I forget… we loved the farm dog Bear. He was the sweetest super friendliest dog anyone could ever play with. Thank you June Farms for an amazing and unforgettable experience. We all left with huge smiles and our hearts filled.

Horrible first experience. I booked a hotel that ended up being a scam with reviews that were faked or bought. I did not stay at the hotel and requested my money back. The inn keeper stated he can only refund me one night Instead of two which I had to sadly agree to. I paid 155 and should have gotten half of that back. The booking in car stated they received the approval and it should take 5 business days max to receive my refund. This was on October 27th. It is now November 28th and I have not received my refund. I called two weeks ago asking and they hung up on me five times before I called the international help desk. They just refunded me 23 dollars instead and did not even mention they were doing that. That’s not even half of what I paid for or half of the one night I was supposed to be refunded. This guy stated he also received the approval from the hotel who by the way stated he couldn’t give me the refund booking. com has to. I told booking and they stated the hotel groves the refund not them but I booked with booking….the international csr stated I would get my money back in 7 days this time but it has been 14 and I haven’t received anything or an email either. Will never be using them again.

Painfully slow to respond, unhelpful when they do. My flight was weather delayed, which made my car pickup time unrealistic. I called and chatted with booking *and* the car rental company. Both claimed to be unable to communicate a change to the other, even when my wife and I had them live on our cell phones at the same time. Utter nonsense. Repeat: utter nonsense. Had trouble picking up the key for my rental and couldn’t reach the host. Sent message to booking via their app, messaged the host and also called booking on the phone. The app based message to booking had a guaranteed 24 hour response window (effectively useless). So, I prepared for an advertised 20 minute hold on their phone line. The host intervened before I got someone live at booking and I got my key. The next morning, the host and I got messages from booking that I had not checked in to my rental. I assured booking that I had, and relayed that to my host. 13 hours later, the only thing I’ve heard from booking is that I will hear back within 24 hours (11 hours from now). This was a great lesson for me. Back to straight from the owner car and housing rentals from now on.

Lovely stay in heart of Florence. The location of this building is wonderful. It is right in the middle of the city and we were able to walk easily to area attractions and to explore the city. There is a great cafe in the square to the left and we also walked to and from to train station ( about 20 minutes with luggage on cobblestone, not fun but very doable. FYI, Cabs are hard to come by in Florence) the building itself is beautiful, it’s a historical residence, not a hotel or airbnb. It’s probably not what you are used to staying in but it certainly provided a new experience to our trip. It’s like being brought back through time. There are modern upgrades to rooms and bathrooms. The AC worked great. The bed was very comfy. The staff is wonderful and I was able to communicate with Chiara on WhatsApp my entire stay when I needed assistance. There are two flights of stone steps to get to the rooms on first floor. But Fabrizio helped us with our luggage when we checked in. We had a lovely patio off our room where we enjoyed wine and the view our the building itself. We plan on returning to Florence again and we absolutely consider another stay here.

Hidden gemm. We love initally the property to respect the nature pr the place, not just talking about the beutiful tree that you can find in the middle in the environment, but the charming of an old biilding that was cozy enough to keep u away from the Paris crowded noise. I can imagine the owner of this property sitying in his vineyar in the countryside wondering why others competitors offers such a fulish view of one of the most beautiful cities on the world!! After spending 20day in whole Europe 7days in France and bouncing around Germany, Austria, Chezia Rep among others, we have found nothing like this for such a ridiculous price! I paid a family room for 200Euros in a Hotel in Brussels that has charged me for using the security box! This hotel has all the amenities and facilities of a 4 star and this demonstrates that the small details really counts! Is a shame we found it at the end, the first ‘room’ we found we paid more and we have not close of this by any means. If you’d like move away from big brands and wanna test France with good taste, suggest this small corner!!

Beware. I booked my reservation to a condo in July. Money was taken out of my account. Put back in a day later. And then I get a message saying my card is invalid and to update my payment information. Fine. Update my card number with a new card-communicate this to customer service. Money gets taken out of my account And the next day I receive a message saying my booking was cancelled!! For non payment!! Except I look at my account and they took the money out! I call and reserve it again. My money gets taken out of my account again. Now I have to wait and hope that one of the payments fall off my account. And now I’m terrified that July will come and they will cancel my reservation again and leave me and my kids stranded with no where to go and no money back! Sad thing is I had a wonderful experience with them last year when booking a place in Colorado. What is the deal?! Customer service is horrible. Communication horrible. I was using the app to text back and forth about my reservation and what the issue was and how to fix it and they were taking hours to get back to me!

Spacious room. The room was very spacious and came with all the essentials. It had a small kitchen with two eyelet stove top, sink, dish washer and refrigerator. It had a coat closet by the door and a wardrobe closet in the bedroom with shelves beside it for clothing. It had a large sofa that you could lay all the way out on it and a sofa table. The bathroom shower was very nice as well as the rest of the bathroom. This room even had a washer and dryer for our disposal. The bed was semi comfortable but very low. My husband and I are very tall. The room was only equipped with two tiny rolls of toilet paper for a one week stay. We had to go buy our own toilet paper to complete our stay here. They also have a small TV in the little hall between the kitchen and living room where you could only see from the far left side of the sofa or the kitchen table. There’s a huge wall behind the sofa that leads into the bedroom. I recommend the TV is placed on the wall between the bed and sofa so it can be seen from the bed and sofa and kitchen table. All in all a good space.

Stay away from Booking. They just want your money. I arrived at the La Brea In hotel in Los Angeles and decided to make a reservation for two days, which would be the period we would be there to see the park. I checked in and went to the room with my family and when I got there I realized that the room was not clean after being used by the last guest, I went back to the reception with the photos of the situation in which the room was and asked them to change me for a clean room, the very rude Chinese gentleman who checked me in said he couldn't move me and the previous guest had only used the room to take a shower (this was unbelievable), and I asked him to cancel my stay that I was going to look for another hotel, he said he couldn't because I had booked through Booking, when I contacted Booking she wanted to deduct from me the value of one night since I had just arrived, I explained the whole situation to the Booking attendant and I realized that Booking transfers the responsibility to the hotel and the hotel transfers it to Booking and nobody solves anything. I sent several messages to Booking and I also have photos of the dirty bathtub with the soap open in the bathtub, the litter bins full of dirty toilet paper, in short, a very unpleasant situation that I had never experienced before!

Mountain haven. We have been travel to and from Texas to Oregon and back again. We stayed in 3 hotels on the way and this was our 3rd on the way home. I love Trinadad and we stayed in a different hotel last time we were thru and didn’t want to go back. Took a chance on La Quinta. Not only was it less expensive than most we stayed at in the trip but by far the nicest. It was like staying in a resort!!! The room, bathroom, dining was by far the best. In fact it was not just comfortable but beautiful in every way. The breakfast staff was friendly, helpful and provided the best breakfast we’ve had at any hotel! I haven’t slept well on this trip, most needs barely comfortable but these beds were amazing and I slept for the first time in days. There ids much to do in Trinidad so I hope to go back and spend more time in the area and I will definitely be staying at La Quinta! Treat yourself to a great stay if you’re traveling in southern Colorado. ⭐️⭐️⭐️⭐️⭐️

Unbelievable. Checked into a reserved room that had the wrong bed size so I called to exchange. The employee from the front desks comes to check it out because he so heartedly believed that their hotel keeps no twin sized bed, but there it was, a twin sized bed and a full sized bed when I reserved for two queen beds. He then proceeds to discriminate the second party I bought with me, who had no responsibility for the room. The room was in my name but because of supervisor instructions, he proceeds to talk to my husband like he is a threat or is disturbing anyone. We’ve checked in here multiple times and the staff is as fake as a two dollar whistle. The night before, we checked out 20 minutes late and apparently he(my husband) was placed on a no rent list. Usually that happens when you become a disturbance. But where has any hotel checked for guest names or identity? Their policy doesn’t state anything about checking out late other than the times being between 11AM-12AM. And they never looked to resolve my issue, but because the supervisor has a vendetta against my spouse, my time and money was wasted with this flamboyant business that can’t even maintain services they claim to offer.

Fireplace does not work. We arrived about 2 hours before check in and we were able to get in our room early. Room was very clean and well maintained. Walls were thin and we we could hear the people next to us. It also sounded like a heard of elephants above us. Some of this you kinda expect in an old accommodation. My main complaint is that my husband and I picked this room due to it having a fireplace. They fire place was on a timer for no more than an hour which I can deal with. Problem is it didn’t work . It would pop on for a second and then pop off ..did this the entire time. We even turn off the main heat and opened the door thinking maybe it’s a temperature issue and it was to warm the room. Need I say it was about 30 degrees out side and even with the door open it never came on and stayed. Just popped on for a second and then off, and when I say seconds I am not exaggerating. This kinda upset us because we could have gotten a cheaper room with no fireplace.

They Will Not Help You If You’re Wronged. I had tried this app for awhile but it’s not worth it for my lifestyle. It travel very often and sometimes suddenly. If I book a stay and have to leave earlier hotels often are not willing to issue refunds and Booking won’t do anything to assist except call on your behalf to ask. I booked a stay in Virginia, my flight got delayed and I was stuck in a different state for 2 days outside of my control. I contacted the hotel and was told everything would be fine. 2 days later they still cancelled my reservation and listed me as a no-show. I argued with both the hotel and Booking because Booming had told me they contacted the hotel and WAS able to have the dates of my stay changed, this was apparently A COMPLETE LIE! My $600 reservation was taken and even after Booking informed me to just dispute the charge with my bank they went back weeks later and had my bank reverse the charges again. No one at Booking is going to be held liable for lying to me, the hotel staff in Virginia is an absolute slime ball with policies that shouldn’t even be advertised on Booking’s site and I’m out $600 with no form of reconciliation between either of these parties. Destined to fail assuredly!!! If your plans have any likelihood of changing I’d highly recommend you skip booking through this. Customer service isn’t even based in the same country as me so why would they care about what American values in business should look like.

This app almost caused us to lose our vacation!. I have used this app twice now! The first time in 2021 and had no issues with it. They took out the money right then and there, everything was done and paid for. Good to go. We just came back from a trip 2022. But the day before we left, the owner of the resort calls me to let me know my card didn’t go thru. I explained to him I had already paid for the trip months ago when I booked it. I’m not sure if they just preauthorized the money at that time or what. Because after I booked it, it showed to be deducted from my bank account. Then I went back to my previous months statement when the owner called me, and sure enough. It was never taken out! (Which is kinda on me, I should have paid more attention.) but it did show it was taken out the day I booked, so I never thought anymore about it! We were able to go, no thanks to booking! I should have just stayed using the AirBNB app like I normally do, and that’s what I will do from here on out! I do not recommend this site at all! I have already deleted my booking account! So deuces booking! ✌🏻 you’ll never see me using you again!

Terrible customer service!. Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.

Usually my go to app. Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.

Amazing spot - checkout was interesting. The place is absolutely amazing - however the checkout process was interesting. The host’s partner came to check us out the last morning. Checkout is 10am but we said we had to leave by 9am and he rushed us out the door saying he was late for work. Also, I was told it would be 50€ for the city tax and was told that morning it was 54€ which would’ve been fine except I only had 50s and after spending almost $1,800 USD for 3 days I was asked to give the person checking us out 100€ in exchange for 40€ in change - instead of just giving us the 4€ discount. In theory, it shouldn’t be a huge deal but after spending that much money it feels weird to be “nickel and dimed” for 4 extra euros. Would I stay here again? Yes. But that last morning left a bad taste in everyone’s mouth. Like I said, the place is fantastic and deserves 5 stars but the checkout process was incredibly awkward so that deserves 3 stars. Felt like 4 stars in the middle was fair.

Worse costumer service. DO NOT BOOK flights here. I acknowledge I made a mistake on booking a departure and return flight for the same day. It didn’t take more than a few minutes for me to realize. I called booking right away and told the representative about it. She said she was going to look into canceling. It took more than 15 minutes but she told me she had cancel everything and I was getting a FULL refund. I notice partial payment had been refunded. It took me 6 different calls , different days for a very rude supervisor/ manager name Jitendra, to tell me they had not made a mistake and it was my fault basically for not canceling one of the flights. When a few of the representatives I had talked to had admitted it was their mistake and they were waiting for the representatives manager to sign off for the refund. Jitendra was so rude talking over me most of the time until I told him I wanted to speak to someone else because his customer service skills were terrible. He said he was the assistant manager and manager and no higher up. I basically have to dispute with my credit card company. Save yourself a headache do not use BOOKING!!

Wow!. I am delighted to share my wonderful experience with this room booking site. The room exceeded my expectations, providing a cozy and warm atmosphere that made my stay truly enjoyable. However, what truly stood out during our visit were the owners of the property. In all my years of booking accommodations, I have never encountered such a compassionate and helpful property manager. Our communication with the owners was not only swift but also incredibly cordial, ensuring that every single concern or query was promptly addressed. I was fortunate to have the host assist me in planning out my daily excursions and even making reservations for a memorable dinner with my now fiancé. Their assistance went above and beyond, making our stay truly special. I cannot recommend this property enough – a solid 10 out of 10! If you are looking for a place where you will be warmly accommodated and receive exceptional service, this is the place to book. Thank you to the owners for making our stay unforgettable.

Diamond in the ruff. Our first impression almost turned us away. But don’t stop reading there… when we pulled up the outside and surrounding areas are somewhat run down looking, but don’t let that fool you! We went ahead and checked out our room and wow! All we needed was a clean bed and a bathroom and it did not disappoint. While the outside is less than attractive the room was perfect for what we needed. Spacious king bed with plenty of room to move around. The room was clean and there were even mints on the bed. There are also a few snacks in the desk. Bedding and bathroom were cleaned and freshened room didn’t stink. Overall for a one night stay this was the perfect place and it didn’t cost and arm and a leg. Highly recommended for travelers just needing a place to sleep for the night. If you are staying multiple days in N. Platte area and going to be spending vacation time in your room, this is where I may recommend spending a little more for a hotel/motel with more amenities. But seriously we enjoyed our stay and if we ever travel back out this way we would stay here again.

Amazing hotel, great staff!. I love this hotel so much. It definitely exceeded my expectations. The location is great because you can walk to the beach and amazing restaurants. What made this stay even more special was the staff. Niki gave me recommendations on where to go and which ones to avoid. I traveled by myself and this is also my birthday month. I arrived early and they allowed me to check in. I was so amazed by how great my room looked and on top of that, they had a bouquet of flowers waiting for me in my room with a card that said “happy birthday.” They also served amazing breakfast! My flight was delayed and they had a shower room available so I was able to stay and enjoy the beach until it was time for me to go! This is so worth it! I will definitely come back. Words will never do justice as to how I was treated so well here. Thank you to everyone who made this trip so special. Niki definitely did beyond what her job entails. They all treated me like family.

Now this is my favorite hotel. Although we stayed only 2 days and 1 night, we highly appreciated the hotel and the customer service. The room was perfectly clean, wonderful bed and pillows, and had absolutely everything you need in the room, bathroom and kitchen area, even a dishwasher. No need to bring anything with you. I mean, nothing at all. There is everything there, all the knives, forks and spoons, all the utensils for eating and cooking, and much, much more, right down to a can and bottle opener, a whisk, measuring spoons, etc. A wonderful inner courtyard with a pool and a wonderful shady gazebo, a barbecue area, beach towels, chairs and an umbrella. You had to walk 150 m along a wonderful shady path to the ocean beach. The service manager Marsha was beyond praise. With her we felt like we had come to our loving family. We left the hotel with absolute confidence that we will now return there again and again. Thank you very much, Marsha!

Loved my stay here. OK, seriously the owner, Maclir goes above and beyond. You can tell he really wants his guests to have a good experience and is passionate about his place. First off, he reached out to me before I arrived and offered to come pick me up from the ferry for a small fee. I have NEVER had anyone from a hostel do this. This was way better than getting a taxi and he popped out of no where at the pier it was so welcoming and honestly set the tone for how amazing my experience was in this island. As soon as we arrived to the home stay he gave me a run down about the island. Which beaches to go, where to eat and what there is to do. Again, goes above and beyond. I ended up having to move to a new location since he was fully booked and I wanted to stay longer which I was a little sad about but he even helped me move my stuff to my new place. Like I said he’s a really good guy and willing to always help out his guests. The rooms were cute, he definitely keeps up with them and even makes your bed for you which I appreciated. I was amazing at how on point he is!

Fantastic resort, second to none management and customer service. Simply put, look no more for a resort in Sahl Hashish. Stay here and you will be treated like you are the only guest. This resort boasts five restaurants serving delicious food. International, oriental and Italian cousins are all available. Hats off to Mr. Mostafa, the assistant Reception Manager. You will find him in the reception. Actually he will find you and greet you with a great smile and will make your stay pleasant. He gave us a quick orientation and made sure that we get the rooms we liked. He is the right man to take the “ice” out of “service”. You will find Yoga and Zomba classes by trained professionals. Nightly entertainment is by highly qualified teams. Fire work shows fly boards, DJ. Alas too much to mention. Golden Buddha is a night club in the same resort with great atmosphere. I can’t say enough about our satisfaction with this Resort especially with Mr. Mostafa. Congratulations for a job well done!

Incredibly not satisfied. Horrible 1st to days in Denver Co. Paid for room with two queen beds. Get to hotel and had one king bed. Me and my brother aren’t going to share the same bed ( I’m 56 and he’s 59 ) so I had to sleep in a cot for two nights. Sooooo uncomfortable and unacceptable. But yet I’ve heard no reply since 5/26. Today 7/14 pathetic. I booked a mountain room to be near one of my late wife’s favorite places to go so I wouldn’t have to travel far. I get a call and email from property management saying there is a major water leak and this place isn’t available. Here’s the downside. When I booked it I checked to be pet friendly. Well !!!! Guess what !!!!! The other properties they had to offer weren’t pet friendly. And neither was the one I booked even though I checked the box to be pet friendly. So now instead of have a 2 bedroom house I’m in a one room old make shift apt. It’s ok but not what I wanted and it’s $100 more. WTH ???So now instead of being 5 minutes away from where I wanted to spend my time, I’m about 30. This was to be a special weekend trying to celebrate what would be her 57th (7/14) and her passing (7/16). I’ve cancelled dinner reservations because it’s so far to drive now. Urrrrggggjhhhh !! I’m livid but going to try and make the best. Sorry for the long rant.

Didn’t refund me and no assistance. I'm sorry to hear about your negative experience with booking and their customer service. It's understandable that you're frustrated with their lack of assistance in getting a refund. One option you could consider is reaching out to the hotel directly to see if they can help you with the refund. However, if you feel like you're not getting the assistance you need, you could also try reaching out to booking's customer service again and explaining your situation. Be clear and concise in your communication, and provide any relevant information, such as your booking confirmation number. If you still don't receive the help you need, you could consider leaving a review of your experience on a review site or social media platform. This can help bring attention to the issue and potentially get you the assistance you need. Additionally, you may want to consider using a different booking platform in the future if you're not satisfied with the customer service provided by booking.

Horrible people and website. me and my husband went to gatlinburg TN for a getaway and wanted to stay an extra couple of nights but wanted to get a cabin and I found one and booked it over the phone from their website, so we drove all the way to it.. payment declines, called them and they said the reason it declined was because my information wasn’t matching up (meaning my last name on my debit card was different than my new last name) I knew this and advised them that I was recently married and was in the process of changing everything to match my new last name!!! and I answered all their questions correctly even asked me to send a picture of me and my DL (which I did) had me on hold for a long time and then had the audacity to tell me that I cannot rent the cabin or any other place from them as I have been banned from ever booking with them in the future.. I even told them I could send my marriage license to prove I am who I say I am!! They went to the next extreme!! They refused to listen to me!! they straight up blacklisted me over the fact that my last name on my debit card was different than my new last name!!! Are you kidding me!??! Shame on you for ruining my families getaway! that was the first time I used you and apparently the last time!!! It was supposed to be a simple process. Worse booking place ever.

Reservations not accurate on arrival. Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct & blamed this booking site. I’ve allergies ruined the evening & we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec & epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner & found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast & had it printed out. They wouldn’t look & said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.

Please post warnings!. We do not live in a state that is running in fear from Covid. We have not had to deal with masks for over a year and a half. So we were a little taken back when we got to the hotel and had to mask up. No big deal, I carry my Shaun the sheep mask with me. We are also greatly disappointed that nowhere on the app does it disclose the yuge number of amenities that were not going to be available. That’s a yuge selling point for some people. Not whether or not I am forced to wear a mask, could care less. However nowhere did they check our temperatures, ask us any questions in regards to our health. They did not make us wash our hands or use sanitizer, but we had to have the mask on! Let’s get back to the truth in advertising part for things that you pay for. Greatly disappointed about the pool being closed. Have you done any research in the area of chlorine and Covid? Because your paper masks are far less effective then hand washing. The three stars is for the staff they were great. The two missing stars belong to ownership.

Loved the stay . I wish I could have extended. "We had an absolutely fantastic stay at this charming hilltop view hotel. The exterior was beautifully decorated, and the presence of friendly llama animals on the farm added a unique and delightful touch to the experience. The owner was incredibly kind and helpful, making me feel right at home. One of the things I loved most about this place was its unbeatable convenience. The hotel's proximity to the train station and the village which you can find all you need for groceries , and I was pleasantly surprised by how easy it was to reach all the nearby attractions from the hotel. It's rare to find a location that offers both natural beauty and accessibility in one package. All in all, I can confidently say that I couldn't have asked for a better stay. If you're looking for a picturesque retreat with a welcoming atmosphere and unbeatable convenience, again this view hotel is the best and breathtaking. My kids love it .

Econo Lodge. The first 2days I stayed was a awesome experience then the guy that works weekends made us leave because we was in room 106 which the man and even the housekeeper told us it was a smoking room that’s why the non smoking sticker wasn’t on the door anymore so we had to switch rooms from 106 to 116 after we moved the housekeeper told the man that our room smelled of smoke and was dirty well he gave us 5 mins to get our belongings cause he kept calling saying we needed to get out so we had no time to clean up a lil bit so the housekeeper went to the man saying our room smelled like cigarettes and it was dirty he calls our room about a hour being in it saying I need to come to front desk and bring my card because I owe $50 I told hi I don’t owe anything so he made me leave the next day very very unprofessional and rude I will not be back at this place because all they’re doing is trying to get money as best as they know how. Oh not to mention the same housekeeper that went to the man cleaned my room for me the 3rd day we was here had left cash on our bedside table and it was gone I know it was her because she was the only one in there so don’t trust your belongings being in your own room. I thank him for making me get out of this rotten situation.

DO NOT BOOK WITH BOOKING (ONE YEAR NO REFUND). Update Developer response: the website you gave is for booking FLIGHTS!! Didn’t even give a proper communication channel. THEY SCAM CUSTOMERS. THEY FORCED A CANCLE? GOOD LUCK GETTING A REFUND. Look at the developer response. They provide NO EMAIL OR PHONE NUMBER. If they did it would be from INDIA and they will say “SORRY” that’s it. They will laugh as they took 800 dollars from you booking a flight that they canceled. I received emails about booking canceled flights to my last destination, so this forced my hand to cancel my remaining flights since they couldn’t find me connecting flights anymore. Booking inc has gave me wrong confirmation numbers, gave wrong phone numbers, and Hang up the phone each time I have called. Singapore airlines tried hard to process my refund. They needed phone number from booking (which booking was unable to provide), they needed email address which they gave me incorrect one. Ultimately booking stopped giving me updates on the refund status. The money is gone, since it first has to reach Booking inc hands before, so if Booking inc doesn’t report it to me it’s their money. Highly unethical. I tried to escalate the case and they didn’t give me a supervisor. You will get a guy from India, so their wage vs your time it’s profitable to keep your ticket money.

Do not book with them!. I booked a hotel room and prepaid for it but when I arrived at the hotel they told me it was overbooked and they didn’t have any rooms left. I had to find out last minute as I was trying to check in. Why wasn’t I notified before hand? Since I was already running late for a festival I was going to I had to quickly book a different hotel which was farther from the venue and it was a bad hotel that cost more. I ended up missing most of the festival I was going to due to this inconvenience. Monday morning I called booking to see if they would make things better, I did get refunded for the room I didn’t stay at but I feel they should've done better for me having such a bad experience. They should’ve reimbursed me for my other room. somehow the customer service rep made me feel worse after speaking with him. After I expressed how unsatisfied I was with their services he advised me to write an email to customer service and they would work on reimbursing me. So I did with no response back. I decided to call back and now they are saying they cannot do anything else for me. They do not care about their customers. And the customer service reps are very rude people that make you feel like you somehow caused the issue. I would not trust this website for anything. They are a bad business.

The worst customer service ever imaginable. The manager I spoke to was the furthest thing from helpful. I booked a room for march and it clearly stated no prepayment required, pay at the hotel. Booking still charged me in advance $900. The manager tried saying it’s the hotel that is trying to take the money and not booking. I spoke with the hotel multiple times and they even offered to speak with booking, the manager told me they called and got hung up on. Even claimed to have emailed the property about the situation. I asked to be cc in the email and she told me she doesn’t have to if she doesn’t want to. Could never verify anything she said. After the conversation I received a email saying they couldn’t get in contact with the hotel. I ended up still getting charged even though I requested to cancel my reservation. After being charged I called the hotel one last time and spoke to an employee who knew what customer service was. She immediately resolved the issue, refunded the money that was wrongly took from me and got me to book with them directly. If I could even pronounce the managers name from booking I would proudly blast her all over this review but of course you always get someone who can hardly speak a lick of English and every other word is ummmm. I would never recommend using booking. False advertisement is illegal yet they do it and get away with it

Treat you like royalty. Everything about this place is perfection. This is what it must feel like to be rich. The staff was incredibly supportive and accommodating. They immediately learned my name and greeted me everytime I came and went. They were interested in making sure my trip to Cambodia was memorable and took care of every detail without being intrusive. They were helpful without being pushy. Lina, the manager, spent an enormous amount of time making sure I had wifi on my phone and never made it feel like the inconvenience it was. The room was immaculate, spacious, and beautiful. Mr. Kim took care of every detail and followed up to make sure I was satisfied. As a solo traveler I felt completely safe and comfortable and loved the convenient location of this hotel. My only complaint was the noise from the market two blocks away, but the bed was so comfortable I didn’t have any problems falling asleep. Also, they provided ear plugs i didn’t need. The food and drinks were also surprisingly delicious and affordable. Staying in this hotel was my favorite part of a three country trip.

Exceptional Stay – Above and Beyond Service!. My stay at Arabella Premium Residence was nothing short of amazing. From the moment I arrived, the staff made me feel at home with their warm hospitality. The rooms were spotless, spacious, and had all the amenities I needed for a comfortable stay. The location is fantastic, just a short walk from Arabella Plaza, which made grabbing a meal or doing some shopping super convenient. One evening, I realized I had forgotten an important document I needed for a meeting the next day. I reached out to the front desk for help, and within minutes, they arranged to have it printed for me. Their quick response and willingness to assist in such a pinch really stood out. The breakfast was another highlight—fresh, delicious, and served right on time every morning. Whether you’re traveling for business or leisure, Arabella Premium Residence is the perfect choice. The exceptional service, great location, and overall comfort make it a place I’d absolutely return to. Highly recommend!

App changes dates. In general I find booking great for finding great deals but one thing I absolutely hate is that they keep changing the dates that you are searching for. For example I was looking to book a hotel in Montreal for December 30 to January 1. I never looked for any other dates but those exact dates. I put a hotel I liked in my cart as you do and go all the way to just before confirming it just to find out what the total cost would be and leave it, to think about it a bit more before making a final decision. I got an email that night saying want to book it, and by that point I had decided to go ahead. So I clicked on the link and completely my purchase only to realize that they had charged the dates of when I was traveling. So I know it was my fault for not checking but always double check. This has happened before when I was putting in my credit card information and and it refreshed only to again change the dates of my booking. So before you click that final button check dates are the actual ones that you want!!!!

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Chamonix Captured. Very conveniently located hotel across the road from Chamonix Sud Bus Station, for easy access to the Ski Bus and all other towns, cities and areas. Easy walk into town via various routes and close by to a ‘Spa’ super market. Short 3 minute walk to the cable car Aiguille du midi. A 1km Walk to the Chamonix train station and the tourist Mer de Glacé red train. Great outdoor heated pool and spa bath, as well as outside cabins for sauna and hammas. Very clean, quiet and well sized room, comfortable bed and pillows and room temperature, with outdoor balcony and seat. Heated towel rail in bathroom. Small bar fridge filled with 2 bottles of water. Electric jug for tea and coffee making with very nice brand ‘kusmi’ tea bags. Good wifi. Friendly and helpful staff. Great to be able to leave my suitcase and ski bag in baggage room while I went on a ski tour. Lighting levels in room could be improved and couldn’t access Netflix on TV. (minor negatives). Thanks to all the staff.

Great hotel, central location, wonderful staff. We booked this hotel about 6 weeks out from our holiday and chose it because breakfast was included. The breakfast was better than any other hotels we’ve had in Italy (comparable hotels in other cities), and the catering lady Valeria was a darling. The reception staff were courteous, gave us recommendations and were helpful in all matters. Even though there are no lifts in this hotel, the reception staff were able to carry my luggage up for me 3 flights, even though I didn’t expect it (I take full responsibility for how much I pack) ;). Location wise, it’s a short (maybe 7 minute) stroll to Saint Marks square. We also purchased the actv (VeneciaUnica) pass ahead of did time which gave us use of the ferries and we made the most of the ferry stop ‘Arsenale’ which was only a 3 minute walk from the hotel. It meant getting to the hotel from the train station, getting around the islands and leaving Venice was super easy and no fuss. All in all a great stay at a great hotel!

Warmly welcomed at Lantana Boutique Hoi An. Excellent service from all the team at Lantana Boutique in Hoi An (not to be confused with Lantana Riverside). Sally helped organize transfers and day trips. The rooms are comfortable, clean and a good pool to cool down in after the heat and humidity. We were able to book a private driver to take us to MySon. We are not a group tour family and Sally arranged for us a small group to visit Hue for the day which was a fantastic day loaded with history. Hotel is really well located -close enough to walk to the market activity yet enough distance to get away from the music at night. Thank you Sally and the team.

OK but not helpful in fixing incorrect information. Bookings wrote to me and said that I had not showed up for one of the bookings I had made. I sent information confirming that I had used the hotel as planned and was informed that this had been confirmed by the hotel by the Bookings staff. I asked bookings to update my information and not to put “no show” on my booking records but they would not and could explain why. I asked several times but to no avail. I also noted that I gave a mixed review to a Hotel. It was fair, true and accurate and not disputed by the hotel. The response from the hotel was just rude and unpleasant rhetoric with no feedback about whether or how they would address the improvement areas. I noted that this was the way they dealt with less than glowing reviews from other posts. Bookings continues to recommend this hotel and permits the posting of rude comments on the website. It seems that Bookings perceives that hotel guests booking through the site are less important than hoteliers.

Yusr. We had an amazing two-day stay at this hotel. The staff went above and beyond to make our experience exceptional. Upon check-out, they kindly offered us an additional room for an hour before our flight and stored our luggage safely until our departure at 4:30 PM, well after the noon check-out time. What truly impressed me was their honesty and professionalism. I had accidentally left my gold ring, valued at $900 USD, in the room after checking out. I realized it two hours later, and when I informed the staff, they assured me the room had been untouched and allowed me to retrieve my ring just as I had left it. This hotel’s staff truly are honest and trustworthy people. Highly recommend staying here!

Best Stay in Europe!. Amazing experience! Our host was lovely! When we arrived at the house the host was waiting upon our arrival even though we arrived at midnight. The house was beautiful and she provided some snacks and drinks that lasted us a few nights. All cleaning products and toilet paper were included and helped us young travelers saving lots of money on stuff that is necessary to have for a long stay. The house is located in a perfect area, all the locals are lovely and the tavern, a minute walk away was delicious and so much fun! If we ever come back to rhodes we would definatley stay here again! We also got given a gift on our departure. Thanks so much :)

Booking Assistant is absolutely infuriating. Everything is great except for the Booking Assistant, which is honestly the most useless function imaginable. Stupid lines like "What would you like to say? I'll pass it on to the property" and "I'll let you know as soon as they respond..." add absolutely nothing to the query except for annoyance and the fact that you in have to go through 2-5 prompts every single time you want to contact the property is utterly ridiculous. Not to mention that everything resets constantly and you have to go through all the prompts again just to reply to a message if you're on a slow connection, which you often are whilst travelling, is just infuriating. Why not just make a simple message thread for each booking and be done with it? The whole assistant thing is just unnecessary, annoying and tedious, ruining what is otherwise a great user experience.

Amazing !!!. We are a family of 7 people traveling with grandparents and 3 minors. Domus Petri was able to cater for our needs and sleeping arrangements. Not only this, but the apartment was very well situated with easy access to public transport and within minutes walking distance to the Vaticano ! It’s surrounded by beautiful restaurants and cafes. The host, Massimiliano made our stay perfect - going above and beyond to assist us with information concerning public transport, which lines to take on the metro and bus timetable! A very responsive host and extremely polite and accommodating. Thank you for making our trip and stay in Roma memorable !!

Didn’t want to leave!. We loved our stay. Unfortunately we needed to leave early due to an emergency but we’d definitely like to come back. The chalet is beautiful, exactly as pictured. The beds are comfortable and there’s plenty of extra blankets. The lounge room is so cosy with a fire place and gorgeous view. The kids loved the loft TV room. They were so looking forward to toasting marshmallow in the outdoor fire pit… next time. The kitchen was well stocked with everything we needed. Pre-arrival information was very helpful and check in was super easy. When we called the office for assistance we were helped out immediately. The resort itself is stunning and the facilities and activities are fantastic. It’s perfectly located with easy access to Perisher, threadbo and jindabyne. The resort staff were friendly and helpful. Thank you for sharing your beautiful home.

Chilled Vibe First Class for relaxation and friendliness. Came here to escape the hectic pace of Legian and wished I’d booked my whole 9 day stay here. Beautifully set small property with peace and tranquility in mind. Super friendly staff, great free breakfast to start the day was an unexpected bonus and a very short stroll to the Main Street that spoilt for choice with fabulous restaurants. The funny thing was the restaurant directly to the left of the lane had a delicious menu worthy of revisiting to try their choices. Love that everything shuts down and quiet from about 11pm. Huge shout out and Thankyou all the staff at Sanur House but especially Ketut and the young girl from the restaurant at breakfast. 100% recommend this place .

Home away from home. I really don’t know where to start. If I could give a rating of 11 out of 10 I would! Daniela and Alfredo went above and beyond to make us feel welcome and at home. We had a horrendous day of cancelled flights and arrived late. Fresh bread, fresh fruit and cold cuts were waiting for us in the kitchen, which was truly appreciated. Also, Alfredo was on hand with assistance on where to park and very kindly, helped us with luggage. Loved our stay and were very sad to leave. It really felt like a home away from home. Thank you Daniela and Alfredo for your amazing hospitality, it will be remembered as a beautiful highlight of our trip to Italy.

Cute Little Cottage. This little cottage was styled and decorated very beautifully, which gave a very cosy vibe. Very close walk to the Main Street. The washing machine on premise was a plus, however it would have been helpful to have this listed on the add as we spent time searching for Laundry Mats in the area. The only disturbance was that the sound of the fridge was very loud. The opening wall cutout from the bedroom to the lounge room made the noise louder and did disrupt our sleep. It would have been nice if the wardrobe was completely empty for guests own personal use with more hangers. The outside area was very cute and spacious with beautiful flowers and plants, however as there is a lot of garden area and pot plants around, most if not all of the furniture and outside deck area has webs and bugs on or around it. Overall it was a very nice place to stay.

Love my hotels and love this app. Very very easy to use, keeps everything on record for you. Answers questions quickly. I will never use the hotels combined website again or any other as this app finds you terrific deals just for using it, it gives you the cheapest prices as you get discounts just for booking through the app. I got 3 different discounts on the one hotel once. I love how they have the genius levels as you get even more discounts on level 2, which u get after 5 bookings. And they are working on more levels so that’s more discounts. It never glitches, I love it.

Amazing place!. This apartment has the absolute Wow factor: it is stylish, luxurious, comfortable and the view is out of this world! We spend 3 nights here and would have liked to stay longer! The beds are so comfortable you never want to get up, but then there is the large balcony overlooking the sea as far as the eye can reach and the infinity pool. All the amenities are there, it is truly home away from home. It is close to the ferry, centrally located near to shops and restaurants, but facing the other way so nice and quiet. I can highly recommend apartment 5203 with lift on the second floor in the last building of the Bright Point apartments. Only minus that there is no free wifi.

Bowerbird cottage. I have been coming to these cottages for over 6 years now and have noticed the womanly touches have almost disappeared, with so many beautiful blooming camellias all around you would think just one real flower in there wouldn’t be to much to ask for. I found it a little depressing with all the dark furniture. Black cough dark blue rug black throw rug and the one brown cushion on the cough . The bath room now has visible mould as the vent doesn’t work. As I know the location is a national park the entrance to the cabins has turned into a play ground for children on the left as you come in and a storage area , with large un sightly shipping containers visible not to mention the stock pile next to the reception area. I guess what really topped it off for me is the best before dates on the cereal left for us . One was out by 7 days and the other 25 days out... so sad :(

David Australia. Excellent hotel, excellent service, polite, clean hotel, very large room, highly recommended, location close to everything, speaks English, an very good gym for those who like it, and most importantly, there is the manager Jonathan who personally takes care of every guest, very caring, answers every question in a very professional manner, there is no doubt that Jonathan, the manager, is an asset to the hotel and made my stay to perfect, he also upgraded me in a lot of things, including a bar room and a lot more. A personal thanks to the manager Jonathan for the service and care. I highly recommend. I'm sure I'll come back again.

Loved our stay. What an amazing stay at Elite! How can you beat sitting on our patio with our coffee first thing in the morning and seeing last thing at night those amazing Pyramids! That first glance is so awe inspiring and amazing. We felt we were leaving a dream! Restaurant upstairs had fabulous food to go with the fabulous view, and absolutely beautiful service from all the staff 🫶🏼 Great location near the Gem, easy to get an Uber, mobile service station close by for bits and pieces and even had some hot food. All the team at Elite were amazing, however an extra special shoutout to Zico who certainly goes above and beyond and nothing was too much trouble, from getting our washing done super quick to accompanying us to the shop. Thanks Zico x

Brilliant Private Lodge. From the moment you arrive to leaving you are treated with Five Star Service. Hot Towels after all game drives including cherry and hot chocolate in the evenings. Our ranger Peter was exceptional with so much knowledge and always looked to take us to find all the animals. We spent our afternoon between drives around the rock pool which was super and the team brought us drinks. The food was fabulous and more than you need. The desserts and dinners were exceptional. Everything was fresh and made from scratch. Our rooms were incredible, clean, huge, comfortable and view to the water hole was so cool and we could often see animals on the horizon. Loved the turn down services, often with roses and candles and the room was serviced in the morning while on the morning game drive which i really liked. There was always snacks and it is a lodge you can have a-lot of privacy and quiet if you want it. I loved the fire place and the dinner setting inside and outside. Assistance with luggage on arrival and departure and always someone on call if you need anything. I would recommend this Accommodation to anyone wanting first class attention to detail. We had a few game drives on our own which was very cool and we were very happy with all our animal sightings, getting to see everything except the elusive leopard. Thank you Elephant Rock for a fabulous 2 night stay and experience in Nambiti.

Very friendly and super clean!. I highly recommend this property. I let them know that I would be arriving very late; and they texted me how to obtain the room key and gain access to the building’s secure car park, in which there is an allocated parking spot. The studio room (no spa bath) is HUGE so much so, it far more than comfortably fits two queen size beds; a built in wardrobe (with blankets, iron, ironing board, and a clothing / towel airer-dryer stand). There’s a huge L-shape modular lounge, a TV, a dining table setting for 4, and an equipped kitchen with a microwave, fridge, cutlery, cups, plates, knifes, and some cooking utensils (note: no dishwasher or oven). They provide two toilet roles (expectation is you will bring your own if staying for a while); they provide tea-towels, dishcloths, detergent; as well as bath towels, and small toiletries. The location is ideal and very much within walking distance to Merimbula shops. A very comfortable stay. While I was a single traveller on business; this room would be suitable to fit a couple of young kids, their toys and belongings, with enough room to move.

Staying here is a MUST!. Honestly, it was amazing to stay here! The owner is so generous, caring and kind. Yuriko picked me up from Mashiko Station. She drove me to my ceramic workshop, drove me into the town of Mashiko, took me to the super market and when my phone charger broke, Yuriko lent me hers and then took me to the electronic shop to get a new one. The breakfasts are next level! Healthy and very fulfilling. I did my laundry twice within my 5 day stay… (I did have clay on most of my clothes so needed the extra washing.) You can also use the electric bikes, even though I didn’t end up doing this. Would stay here again and again and again. I took her out to dinner to thank her for everything she had done to make my stay comfortable.

Booking applying scam to the customers. Over the years they become worst and worst, now they acting as scam company. You made a booking that state pay at the property no payment need it. For ex $300 then this price start increase on daily bases until your check won’t on the property. Which means the price of the date of your booking won’t be the same that you will pay when you do check in at the property. But they don’t tell you that they don’t mention anything about that anywhere on the app or website. Be aware this is the new standard practice of the Bookings app I just know that because a make plan with my budget for 4 hotels I paid 2 and other I chose to pay at the property. Then 2 weeks after the price rise about 15% compared to the price when a booked. BE AWARE THEY APPLYING SCAM. And after the booking I was looking to make the full payment, unfortunately booking app does not give you option to procede with the payment. I just using this app now to find the property and then contact the property direct. Not using this app anymore I was customer after 10 years good buy Bookings.

Magical stay. We stayed for 2 nights. The Director Rana was very welcoming and introduced himself during our stay, to ensure we had everything we needed and to let us know we could call for him anytime during our visit. It was a lovely person touch to our stay. Diane was our host and made our stay so memorable. She made sure we had 5 star service the whole time. These villas are a bit out of town but the staff were always ready and happy to drip you into town which is only 5-10 minutes drive. Villas were traditionally styled and the natural jungle surrounds, was so incredible and made for a very relaxing and tranquil environment.

Best way to find exactly what you want. Really great website. It’s simple to navigate the site (phew), and the drop down menus/filters make it easy to get exactly what you want (i.e. pool, spa, parking, bar…always get one with a bar). I’ve used the site for a while now, and consistently find that the rooms here are cheaper than some brand sites (not naming anyone - I may need to stay with them again 😀). The hotels range from really good to 😳. Just saying that you aren’t always assured of a warm greeting on arrival, but that’s more about the hotel/management/staff, and that’s why it’s important to leave reviews In summary, great way to find the right place for short or long stays Now if they could just update my email address…

Great Location. Overall our stay here was O.K. The location was amazing with about a two minute walk and you were at the Ganges. It was near a great evening ceremony as well. The restaurant was good and the rooms service prices were very reasonable, as were their laundry rates. The thing that let them down the most was the shower and the bed. After a long day out all you really want is a comfortable bed and a nice warm shower, unfortunately we could have neither. The shower constantly ran out of hot water even though we left the geyser on for over an hour and I mean ran out after you had just washed your hair so you had to do the rest in the cold water. The bed we stayed in was extremely hard which had you constantly rolling over all night and the pillow gave no comfort. Overall it was an ok hotel but just could not get a good nights sleep.

Gorgeous place to stay. I honestly don’t know where to start! Meeting someone like the host is almost impossible nowadays. He is such a nice & loving person with heart of gold. I lost my baggage upon arrival at Athen so as result the my stress was on up the roof. When I told him what happened, he treated me like his brother , even offered me a lift from airport which I felt so bad to except it , however he picked me up from train station. His beautiful apartment is situated in a very lovely neighbourhood & very central. Clean & full of facilities. The moment I entered his apartment I felt home & my feeling wasn’t wrong. I’ve got my own bathroom & shower & also very fast WIFI connection pulse cool aircon inside the room. He is very knowledgeable about surrounding & also knows where to eat / shopping etc. It’s so good to see still people like Yanis existing & money doesn’t come first for them. I must say , only God knows what would happened to me if wasn’t because of Yanis. Good one you mate & keep doing what you doing. Great job 👍

Family friendly park. I would just like to say a massive thank you to both Sarah & Kaz at reception! We’re a local family who booked to stay as our son picked it for his birthday, they all went above and beyond to help us celebrate. Most parks in the area frown upon having party guests they welcomed us and have also gained future bookings from the small group that we had there and of course us! We will be staying again and again the park is well maintained with friendly & helpful staff. Our cabin was clean, great size and huge! Thank you again guys you definitely made our weekend !.

Clean, Perfect location and friendly staff. We recently had the pleasure of staying at La siesta hotel for two nights, and I couldn't be more satisfied with my experience. From the moment we arrived, the staff treated us with exceptional hospitality, making sure all our needs were met with a smile. The location of the hotel is fantastic, conveniently close to all the major attractions and local amenities, making it easy to explore the area without any hassle. The room was small but impeccably clean and well-maintained. We loved every aspect of our stay, thanks to the dedicated and friendly staff who went above and beyond to ensure we had a memorable visit.

Wonderful sakaye villas Bali. Excellent in every way . Just loved the large private swimming pool , delicious morning breakfast delivered to our front door , and the daily massages at the spa centre , This small boutique Bali villa style hotel boasts everything you want on your holidays . We stayed 11 nights in a single room (106) and can’t praise the staff , service , very large bedroom , restaurant, massage centre , private pool (7x2.4 m) ,choice of daily breakfast , and the most helpful of front office staff you’ll ever come across. We plan return visits and that’s got to say something about our enjoyment here at sakaye villas. All considered our greatest value for dollar holiday.

HOTEL ART SANTANDER. Hi, We only started here the one night before travelling to Bilbao to fly out. This place is a little gem. The staff not only speak English, but go out of their way to help. The room was well appointed, very clean, and soundproofed, and on site car parking is provided. Even though it was located high up in the old town, there was an elevator nearby that takes you down 10 metres, and then a 10 minute stroll downhill to the broad walk. For the return, there are escalators next to the footpath, that work 24 hours to transport you from one city block to the next, all uphill. Amazing. We would definitely recommend a stay here.

Picturesque Italian dreamland. Welcome to Casa Di Mipi! Located in a small town on top of a mountain. This apartment will make you feel cosy and comfortable, and to top it off, it will delight you with it’s tasteful decor. The place is BEAUTIFUL, the combination of colours, the attention to detail on every corner of the house, they really make you feel the love that has been put into making this place feel special for their guests. The apartment is located on a beautiful street that has everything you can possibly need… a coffee shop, a pizza restaurant (Antonio’s pizza is THE PIZZA to try), atm near by, a bbq that will delight your senses from the moment you wake up and a beautiful antique shop as you step out of the building. The best part… CALM AND SERENITY. Just an hour away from Florence. The views from the mountains and the drive up and down IS what you want to see when you visit this part of beautiful Italy. Roberta and their family were really nice to us and we are very grateful to them and to Gianluca the master of the keys, he is the legend who received us with a warm welcome.

Perfect experience in Cambodia. Perfect getaway!! From Portugal, living in Australia and travelling the world. Decided to join my French girlfriend, on her trip to siem reap. Best decision I could do. I can say on “The Elephant” I found a piece of paradise. The room was perfect, very modern, with a taste of Cambodia history, decorated with some very rustic arts (bringing the farm side of the elephants to the hotel), very clean, with view to the pool, with a cousy balcony outside. When someone ask me again, I have to say “The Elephant”-siem reap is one of my favourite places in the world, no doubt, really worthy. Not to forget, the staff is from other world, the kindness, always prepared to help and to provide us the best stay possible. My first 5 of 5 stars. Excellent!! Special mention to: Chan, Sombo, Vireak, Somnang (Great Staff members)

Mr Harry Goldberg ( past CPA / registered Tax agent of Victoria , Australia. The booking process was efficient , thd exchange rate is horrible !! So costly in AUS $$’s - but hated the fact that most hotels I checked ha refundable option if u cancel , or change etc no later than 24 hrs before arrival ! But what happens if Qantas airline ( notorious for cancelling flights ) changed the flight time / day etc ?? Not my fault - can I alter my check in day because of that ? And no penalty ! That would make an Australian visitor to USA less anxious , and not stressed for such a costly trip . Thank you , your hotel had everything I looked for for weeks , looking forward to seeing you again , yours cordially Harry Goldberg ( pensioner / senior citizen. 😊

Lovely hotel and great location!. We stayed for 3 nights and loved it. The staff were so welcoming and very helpful. Shout out to Khou and Fabio for there warm smiles and for making us feel safe and comfortable. The breakfast staff were also very kind and the chefs did a fabulous job of making high quality food, there was a large selection of hot foods, pastry, fruits, Vietnamese and Pho. Considering the size of the restaurant there was a fairly decent amount of variety. The rooms are very small but I think that is common in Hanoi due to the property sizes and lack of space. Overall we loved our stay! Thanks again to all of the kind staff for recommending activities, restaurants and for making our trip in Hanoi one to remember.

Funeral plans ruined. I used this site to book a flight for my sisters funeral. She passed away a week ago and I was trying to rush to England to help my mum sort arrangements out. I booked a flight and car rental. Upon paying I instantly realised I had booked the ticket in the wrong month. I rang the helpline straight away to cancel the flights and hopefully book another one. Half way through I was hung up on. I rang back to be told if I rang half hour earlier I would get full refund. I said the lady hung up on me. He didn’t care. Said I was too late. Lost $500 on the cancellation. Absolutely disgusting. The actual airline only charge $290 to cancel so where did this higher amount come from. Never again will I use this site. Highway robbery. I’m already emotional with these family issues and they take my money in a second for a mistake. You’d be better off going straight to the airline for booking. This company is heartless. At least the car company gave me a full refund. The flights dept should be ashamed of themselves.

We will stay here again. 10/10.. We had an amazing time at this private villa. Much bigger then we expected. Yana was so friendly and helpful. He will also drive you to other areas. Please only ask him. He is more then happy to help. The breakfast are cooked at the villa at a time you suggest. Banana pancakes ❤️ Eggs, tropical fruits, juices, coffees. Very delicious. Thank you Yana and your team of lovely young men, who helped carry our luggage to the villa, (which can only be accessed on bikes or on foot). It is only a short 300m walk from the roadway though. Cafes and shops along the cobbled pathway as you walk to your villa which was convenient.

Best accommodation of our whole trip. Apart from this accommodation having everything you need, bath, shower, aircon, amazing bed, Netflix and wifi the owners are out of this world friendly !!! On arrival we had complementary drinks in the mini fridge along with sweets, the next day we were left local foccacia which was delicious and a restocked fridge. The place is beyond clean and located so close to beach and small streets full of restaurants. Upon leaving I was given a small gift for goodluck for finding out I am pregnant which was so thoughtful. The owners went above and beyond and left such a nice impression. We will definitely return!! Grazie

Underwhelming provisions. I was travelling with my friends and booked 2 rooms. The hotel looked great on Bookings offering a day spa massage gym and pool hence why we booked! We had massages which were very good and naturally expected to pay however if you want to use a poorly equipped gym with second rate equipment you had to pay $5 euros and that also goes for the pool with another $5! The rooms were good and clean with great views of the rocks of Meteora but no water was provided at all as we had to ask for them as they don’t provide and water is so cheap in Greece. It would have cost them .50c for 2 bottles! Everywhere you go in Greece at a cafe or restaurant water is the first thing they provide so where is the Greek hospitality we are used to. Maybe cut back on the hotel slippers in the room 😂 if budget is a problem! Breakfast was Also very poor and this place really is geared up to cater for bus loads of tourist groups. A 4.5 star rating hotel your kidding me!

11/10 experience. This was an 11/10 Airbnb experience. Check in was easy. We were met at the property as arranged and shown around. It is a spacious house with plenty of bedrooms, bathrooms and separate living rooms. The kitchen is well equipped. The location right on the lake is amazing. Fabulous to be able to jump of the pier into the lake! Bellano is a fantastic place to stay….its a little bit away from the crowds of Verrena but close enough to get there when you want to and leave when you’ve had enough. There are plenty of ferries and it’s only one train stop from Verrena. It’s a quick 10 mins walk into the town of Bellano where there are some great bars and restaurants (top one being Truth). A truly amazing experience.

Ok but if you have multiple accounts they will charge any of them.. I have mostly had a great experience with the site. Been using them for years. Recently I had money taken from a second bank account I had with them on file. With that said I didn’t put that card as a primary for a hotel. Instead of the bank account I had reserved the room with, the accommodation decided they can just take money from my other bank account I had never given them authority to take money from. So be aware. If you have another card on file they just decide to take money from that even if you give no authority for them to use that account. It’s really worrying that they just charge you.

Love La Nueva Hanoi. From the moment we stepped into the elegant lobby of La Nueva we were treated like queens. A cooling drink while we checked in was appreciated. All the staff were lovely & couldn’t be more helpful. Our room was a good size & spotlessly clean. A welcome basket of fruit & bottles of water were also a nice touch. Water was replaced every day. Breakfastbuffet was plentiful & eggs made to order. We didn’t eat at the. Restaurant but did enjoy light meals & yummy cocktails at the sky bar with awesome nightime views of the city. While at Halong bay we left our luggage with no concern for its safety. Highly recommend this hotel which is in the old town so the locality was perfect. Would definitely stay again.

Station Apartment - Ballarat. Well it all started with me needing to get some rest and hopefully do some sightseeing!! Time available 28 days! 😉 Season - End of Winter, August I didn’t have a clue as to what to expect, so it was wing it or go home to mayhem, I chose to stay! Omg 😳 it was sooo cold 🥶 my fingers were frozen, 2 pairs socks, scarf, Jumper and Jacket, that was the clothing of the day- and every day (28 days) I did get rest, a lovely apartment, cosy, clean and warm!! Troy, Jess and Helen were friendly. If you want good food & professional service I would recommend “Capri” in the BridgeMall - shout out to Michael,Adriana, Margaret, and the other Staff whom I am not able to remember their names!! Well done guy’s 😉 If you want a place to stay for a few days then I would recommend‘Station Apartment Ballarat, it’s close to the Town, Bus ride to Sovereign Hill, Animal Sanctuary and Winderea Lake , so all in all ,a safe place to stay and things to do 🤗 Thanks folks for opportunity to spend time to relax, rest and enjoy Ballarat 🙃 Sue Mc N. - Room 2 🐸🍀🤗🐾 Ps/ My dog thanks you, ‘cos she missed me.

Used to Trust it. Of late the app and website provide different prices depending what device you are on even if you are logged into your account on both. Often price is cheaper if you’re not logged in. And I’m supposedly Genius 3! When I asked customer support to escalate my concern I never heard back after that despite normally hearing back within a couple hrs on the chat support. Used this site for years but I’ll be using others and trying to book direct where I can from now unless I get a satisfactory response. Be weary and careful! Don’t trust the first price you see. Developers have replied to this post so I’m updating. You can only contact customer support about an existing booking. Even when you do tGT through chat they only allow you 1 msg then the chat ends until Booking replies then the ability to reply reappears. In my case they just stopped replying when I provided screenshots of the pricing issues. If you have a general enquiry you cannot contact. They have options to ask you what you are contacting about that just take you in a circle to generic FAQs. So they do NOT have real 24/7 support as their solution below suggests.

1 night stay. The good: The room was clean, the bed was comfy and was good for one night stay. Room has a mini bar fridge, coffee/tea making facilities. Staff were very friendly and helpful. Not so good: if you are a light sleeper like myself then this is not a place to have a restful night, rooms are above the main bar and on a busy highway. I checked in at 11pm so only had 1 hour of the bar noise but I woke up a few times with the car noises and people walking on the corridors. But I kind of expected that when I booked myself into a “Pub/Hotel”. It reminded of a backpackers type of accomodation so perhaps there could be a cheaper rate for solo travellers when you share the bathroom ? Eg $60 instead of $90

Perfect stay at Plitvica River House. From the moment we arrived we were made to feel welcome is this delightful family run boutique hotel. Lucy and her husband/chef along with their two children are warm and friendly and you feel like you are staying with friends. The rooms are comfortable and stylish and the food is delicious, lovingly prepared with fresh local ingredients. Dinner and breakfast were all served by Lucy and she takes the time to chat with you about your plans for visiting the Plitvice National Park and the best options. This includes the non-crowded entrance to the park within walking distance from the hotel. Do yourself a favour and stay at Plitvica River House! I

Excellent value for money. Excellent value for money Spacious free parking - Breakfast buffet - many varieties Dinner buffet - many varieties Comfortable rooms well equipped 3 pools - a place for all Spa center - big, modern & free Beach club - ultra modern, offers a wide fresh menu of food & beverages with excellent prices. The beach is also very equipped with all that is needed. I stayed in this resort for a second year in a row and will be going for sure next year again because everything is at it’s best and very proffesional. The Resort Manager Hector is looking after the place as it is his own home. He is everywhere 24/7, starting from the first building through to end at the beach club. From last year there is many improvements in a positive way, especially for the staff, which all talk fluent English. Lastly I would like to mention a few employees which work professionally. Reception: Both Ioanna’s Main Restaurant: Christina (Captain) Vangelis (Waiter) Beach Bar: Giorgios (Beach Manager) Ioanna (Beach Captain) Room Cleaners at the Gama Building: Marina Dina

Don’t book flights with them. They booked me with Jetstar business class, charged me for it, then the return leg was economy (only discovered after checking in) and they are shirking all responsibility. Wasted hours on this making a claim on what was obviously the fault of Booking in selling me a ticket for an entire flight class that didn’t exist! Their association with Gotogate has ruined an otherwise-reputable brand. Update: Consumer Affairs Victoria confirmed to me what I told these cowards in the first place: they sold me the false ticket so they have to refund it. Instead they sent me on a wild goose chase with Jetstar and ultimately told me won’t refund. I’m still pursuing this with authorities, but after using Booking for years with hotels, friendship ended with their obstructive tactics that are clearly designed to tire customers into giving up on getting their money back. Avoid.

The best customer service in Egypt. It was an incredible experience based on the price that I paid. I paid just five dollars for a private room per night, and in addition, the owner picked me up from the train station and took me to the HOUSE the first day I arrived and also, they did my laundry for free which is incredible, but the reason I am doing these review is because I put in the fridge a Pizza I bought for my lunch because during the Ramadan there is not enough food around or restaurants don’t opened. however, someone ate my pizza. Basically I just found the leftovers I talked to the owner just to let him know but I was not complaining, nevertheless, 20 minutes later, he arrived with a new Pizza for me which is so cool here. Lovely place to stay, even though it’s not in the city centre get there takes just like 10 minutes in a minivan that cost just 3 pounds, my only feedback is the mattress. It’s now the best or it’s not comfortable.

Relaxing and comfortable like a Granmas hug. This place has everything you could want and more. Upstairs the 2 bedrooms are big in size one has a great view. Down stairs is the entertainment area and everything has been thought of from popcorn to all the streaming channels anyone could ask for. Even going so far as to include kayaks unfortunately I didn’t get to take them out but gives me a reason to return to this little bit of paradise for a relaxing hug of a holiday. Even came with a surprise gifting basket in the fridge. This couple have thought of everything to make your stat pleasurable you would be hard pressed to find better.

Room with a view. Booked accommodation based on information, and photos of the view...cost was not an issue. Upon arrival we were handed our key. Our room was on the first floor. First issue upon exiting was housekeeping having linen etc lined up in the walkway and the linen trolley in front of our designated room door. Once we entered the room, my husband and I were so disappointed..the room/view we paid for based on the above was looking directly into a tree across the road...we could scarcely see the ocean. I contacted reception who immediately changed our room to the 7th floor with the most spectacular view...thank you Nicki for looking after us.

App is failing to deliver. I am trying to book accommodation for an upcoming holiday. I search on the correct dates but when I click through to book the dates change. The only way to contact support is through a booking so I booked one. It has correct dates on some pages and incorrect dates on others in the app both on my phone and iPad. Customer service does not seem to understand the issue or care. They have told me what the dates of the booking are, but I am still getting the same issues with no assurance it has been looked at. I am also concerned about the flights I booked through the app. They gave me an email address for this that bounced back. I am a long term customer who will not be using this company again unless this issue can be fixed without me continuing to message them multiple times a day. Customer service staff need to be trained to look at the whole issue and not the easiest answer. When the app is failing on its purpose I should be able to message for assistance without a booking.

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Owner and Place. Owner is the best 30 stars if I could give. Place was very clean and owner answers right away

Awesome Accomodations & Terrific Host. Without a doubt one of the very best rentals we have found over many years. The unit is pristine and the host welcoming and could not be more helpful.

SCAM COMPANY. DO NOT USE!!!! Booking.com is a scam and full of hidden fees after you confirm your booking. I have over double the cost in hidden fees they sent after the confirmation!!!!

Stolen. Not a secure place to use credit card or email woke up and had other hotel rooms charge to mine. Only odd place I used it was this app!

Bug. Whenver I tried to log in the app, they locked my account and ask me to reset the password. Tried multiple times and still can’t log in

Shady unhygienic hotels and poor customer support. They allow misleading photos and then refused to help sort it out with the hotel. Never using this app again. Very disappointed.

Nice hotel. My first time and had a very good encounter with the lady in the front desk. She help me a lot.Assisted me and very.patient with me. Thank you. Good reputation hotel. Workers very nice. My room is excellent!

Closed motel booked .. I have used booking.com for many years with no issues. However I booked a motel in early July. When I arrived at my destination we were shocked to find a motel that was closed. The neighbouring community informed us it had been closed since 2019 . Should we not been informed of this? We were very fortunate to have friends staying in PEI for this very busy weekend who had room for us. No other motels available . I will not be using booking. com in the future.

Worst Application. I cancelled my booking that I did from booking.com! I talked to the customer service! They were so rude and didn’t have any courtesy to speak properly! When I cancelled it, they were telling me whole refund! And now they never give me my money back! Another caller is Instead giving me the credit of another stay. Contradicting own statements! Literally worse!

App is not secure. I’ve always used booking.com to book my hotels, to the extent that I’m at Genius level 3. However, 2 of the 4 last hotels I’ve booked have had their booking.com accounts compromised and hackers are messaging through official booking.com emails to say payment hasn’t been processed and they’re requesting to verify payment info or the reservation will be cancelled. Without thinking I clicked the link to a very convincing booking.com dummy page. My card was compromised and had to be cancelled. Tried reporting to Booking.com but they make it extremely difficult. Even when I got through on the phone I was hung up on before anything was resolved. Deleting my account and moving on elsewhere as booking.com doesn’t seem to take the security of my information seriously

Unethical app. lists bookings in the illegal settlements of occupied Palestinian territories. Absolutely horrible

The Best place to stay in Ivano-Frankivsk. The best quality / price place to stay in town!!!! Clean , spacious, modern ! Friendly host and services!

Amazing service. Enjoying booking.com offers and genius discounts really saved me lots of money on free upgrades and breakfast

Nice app. Easy to use and very useful. Even better than the website itself.

Букинг это дно. Самое отстойное приложение

App is okay, customer service is utter trash. I had a bad experience at one of the properties they partner with and want a refund. I’ve had to call up four times and they just seem completely unwilling to resolve my issue. Placing all the blame on the property and not ready to help out their customer. I’ve had four customer service reps promise me they would call back after 24 hours once they’d spoken to the property owner and not once have they followed through with their promise. So I’m going to have to call back a fifth time and speak to yet another person. UTTERLY USELESS customer service team. Don’t bother using booking. com, use a different website and save yourself the hassle.

Brutal lol. The worst site with the worst client care ever

Good app. Great app but don’t know why I cannot use ApplePay. Or I could give it a five star.

Difficult to get assistance when needed. It is very difficult to reach out to customer services when you need help. Also, if hotels or rental car agencies charge you extra or don’t give you what they promised, Booking doesn’t care about the clients and simply say it is the obligation of the client to contact and follow up the case. Moreover, they don’t follow up to solve the issues they promised to solve until you follow up the case and again you won’t hear back until you follow up again. After 14 years using this application, that’s frustrating receiving such a worst services.

Terrible App and customer service. Booked a hotel through booking.com for last weekend. Found a lower price on the hotels website for the same dates and reached out to booking.com for a price match as advertised. Had to go back and forth with them, providing multiple screenshots to first be told “no, sorry it’s not the same” provided MORE screenshots of the deal on the hotel site, then they approve the price match, fine. They then tell me if the hotel doesn’t charge me correctly to let them know and they’ll refund the difference. Well, hotel charged me the original price and I reached out to them, providing screen shots of the invoice (they don’t accept PDF files though the app even though it’s 2023) to be told they’re too blurry, and I need to send again. I check the screen shots in my camera roll and they’re clear as day, check what was uploaded and it’s completely out of focus. Resubmit the screen shots and now have to wait again for customer service because any time you send a reply in the chat it’s the same “please allow for 24 hours to respond”. You can’t have continuous dialogue so you’re just waiting for whenever they get back to you. Such a pain to deal with and would not recommend booking through them.

Keep it up. One of the most stabilize and reliable apps Keep it up

The most frustrating site ever. Called to change my reservation, all I could get was please enter your booking number ... please enter your booking number ..... over and over. I decided to phone them. Thanks your wait time is 2 minutes. I am still on hold after 33 minutes. I will never get this time back. And I still haven’t spoken to anyone. Help!!!!! Does anyone actually work there? Don’t risk it booking through this site, call the hotel direct. I wish I had.

Hinni. Easy to navigate

Amazing!!. Makes booking a trip so much easier and stress free!!

Customer Service. Booking.com customer service is terrible. Most rental properties in this site are fake and spam, and when I reported this issue . They didn’t support me, and I lost my money.

Deceptive practices. This company encourages you to book a property quickly by promising a discount on your next booking, but they then expire the coupon before you have a chance to use it on your next trip. It’s very deceptive. If I pay for something because you promised a kickback, you should honor it. They also use Apple’s Push Notification service to lure you in with these expiring coupons, which is an abuse of the service and in contravention of their developer contract.

Best scam i done to me by booking.com. this website is a scam i had to pay extra 900 dollar just for making 1 mistake by buying air ticket from booking.com best life lesson learned👎🏻👎👎

Worst experience of my life. Never waste a dime, there customer service number is not in service. They don’t reply to your email, I have not received my refund since July 17, today is November 3

SCAM. called the customer support and told me that they can’t change my flight, according to the airline policy, I called the airline in conference with booking scammer agent, and the airline said you can change it and the agent agree also, the next day the agent called me again and it say they can’t change the flight due to airline policy, what a scam you paid them for there services but can’t help you and asking you to pay more , may I advise to go directly to airline to book and don’t use this Booking scam service

Need to cross check. Really need to cross check property descriptions because last 4 hotels I booked for its facilities,, din’t have a single one,, causing great inconvenience and frustrationdkdggeo

Booking from Chilliwack Jan 19,2025. Booking was fast and simple

Arzu. Beautiful small resort with delicious food.

Worst Customer Service. Disappointed with My Experience with Booking.com I want to share a frustrating experience I recently had with Booking.com in hopes of raising awareness and advocating for better customer service. I booked a room for two people via the Booking.com app. However, when I arrived at the hotel, I discovered that the booking was somehow listed for just one person. The hotel staff didn’t inform me of this at check-in, and I paid the fees as quoted. After reaching the room, I was told there would be an additional charge for the second guest. I immediately contacted Booking.com customer care, assuming the issue would be resolved. Instead, I spent two hours on the phone with no solution. Despite my efforts to explain the situation and their responsibility in this miscommunication, I was ultimately forced to pay the extra charges to avoid further inconvenience. What’s most disappointing is the lack of support or resolution from Booking.com. As a long-time user, I’ve trusted the platform to ensure smooth travel experiences, but this incident was both costly and stressful. I hope Booking.com takes this feedback seriously and works on improving communication between the platform, hotels, and their customers. Travelers should not have to pay for mistakes that aren’t theirs. Has anyone else faced similar issues? How did you resolve them? #CustomerExperience #Booking #TravelStories #Feedback

Easy to use. Very easy to use the app

Property was a scam. The unit I had booked was not as advertised and 100% an unsafe place to stay. Upon arrival I could see the building was old and decrepit and the stairs felt like they would give way. The door to my unit was completely open and when I tried to close the door it wouldn’t shut. The door hinge was falling off and the door was skewed. I tried calling the property and no answer. I tried contacting customer service through the app and it kept redirecting me to the property manager. The calls themselves were to outside of Canada, creating long distance charges for me on my cell phone. I had arrived late at night, travelling alone, and couldn’t close the unit door. I tried to leave a review on the app including pictures of the unit and Booking.com said my review violated their terms of service.

Bad!. Bad!!! Worst app ever for bookings! Never trust they might cancel you at any time and offer you a really expensive stay at a hotel located far away from the desired destination!!!

A bunch of scammers. Just be very careful.

Shame!. I have been a customer for years! Shame on you of what you are doing in Palestine!! 🇵🇸

Best pool bar in Cancun. Best pool bar in Cancun

Horrible customer service. I had to wait and am still waiting for support from customer service. I booked a trip and it said no prepayment needed. The property south gap hotel in Barbados charged my credit card the full amount $650 for a stay that is not until April 2022 it’s June 2021. They advertised no prepayment required then charged me for the full stay.

Frustrating Bug. Every time I try to book at the final step once I have entered my dates, selected a hotel and chosen a room the app is rolling my booking date back by one day. If I opt to book from the 13th-14th at the final reserve step it’s showing 12th-13th (even if that date has already passed!) I’ve tried contacting customer support but they won’t help without a confirmation number which I can’t get because I’m not going to book the wrong date on purpose. It has happened over multiple days now. It’s disappointing. It was a good app to use before.

Ease of booking. Always happy to use booking.com lots of choices in locations and prices. Site is easy to navigate. Responsive replies.

Easy to use. Simple and easy to navigate through the site

Easy booking. Booking.com has great discounts and the app is extremely easy to use. Good selection of quality stays.

Gender/sex.. My sex is male. The only other is female.If you want to ask about gender. make it an option. You do not ask the colour of my eyes so why do u need my gender?

It's bad. I advise you not to use this application, it is bad and does not deal with customers well I lost my money just because I put the wrong travel date.

Comfortable staying. The hotel staff was very friendly. The room was clean, the bed was comfortable, and the breakfast was very good. The location is convenient, close to a train stop, and the hotel offers an airport shuttle. Thank you.

Le meilleur site pour réservations de toutes sortes. Merci Booking.com Félicitations pour votre service 5 étoiles

Terrible app. The worst app in the world, correspondence with hotels does not work, there is no support, the support team just has fake contacts who do not respond. The app works terribly. I hope there will be new services soon, because this is impossible to use

Avis Booking.com. Très facile à lire et conviviale

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Excellent stay at Aqua Hotel. The staff at Aqua were happy and purposeful! Managers Maggi and Deborah were especially kind and helpful. This was our 2nd stay there and they made it just the best for us! As well, the house keeping was A-#1 making our room clean and cozy upon our return each day from the beach! The pools are clean and fun to relax around and we liked that they enforced an 8pm quiet time for our room which was directly on the pool side. Thank you also for letting us use beach chairs a couple days after someone had left theirs upon leaving. Lastly, the drink coupons from the local restaurants are a nice touch! We will definitely stay there again in the future being only a block from the beach. We highly recommend this friendly and wonderfully located hotel in Ft Lauderdale! Thank you Aqua Hotel for your excellent hospitality. John and Jim from Jersey City, NJ

Good affordable option. Stayed in new rooms area. It is 1/2 block from checkin desk and I stayed in lower unit. Room nice size for one. Small Shower is not in bathroom but next to bed. Comfortable bed. Very secure and safe area . Nice area overall with a 15” walk to center of town and the arena. Only complaint: The room is noisy. Can hear other guests talking and very loud creaking of floor when guests above walk around. Bring earplugs! Stay in upper unit to minimize. Daily breakfast, boiled egg/ rolls/ ham/ cheese or sweet pastry/fruit delivered to room at 7:30 Room stocked w coffee pod, tea, milk, OJ, water, packaged cookies. Beer cans, wine in fridge extra for a few euros. Bathroom small but adequate for one. Small soap/ body wash/ shampoo provided. Daily maid service. Very quiet outside area. 10 minute cab ride from train for 12 euros. Note the check in desk is closed from 1300 to 1500. Excellent communication via what’s app. Rating a 4 star for the price point. Very affordable lodging.

Savoia Johnson. I love everything about this place and I LITERALLY MEAN EVERYTHING !☝️😫 from the beautiful clean fully loaded house to the breath taking ocean site ! Like you literally take 8 steps out the house and your feet is in the sand and the view and vibe is taking your pain and stress right away ! 🥺🙏♥️ I loved everything I slept so peacefully 🤦🏻‍♀️ and they even had items in the closet for the beach such as children toys 🧸 and beach layouts ! 🏖 I definitely will be renting again and definitely would give 6 stars ⭐️ if I CAN ! let’s not forget the $200 dollar deposit they gave me back literally I’m 24 hours 🙏 not 3-6 business days , (24 hours) ! Which was definitely appreciated because it help save me from coming out my pocket for extra expenses while I wait those few days so I really do appreciate and thank you guys SO MUCH I promise this was one of the best birthdays EVER 🥺☝️♥️🤲♥️🌎

Karlus, excellent professional 👍. I recently had the pleasure of staying at the Ibis Hotel in Copacabana, and I must say that Karlos truly made my experience unforgettable. From the moment I arrived, his professionalism and attentiveness were evident. He went above and beyond to ensure that every detail of my stay was perfect. Karlos was always available to answer questions and provide recommendations, making me feel welcome and valued as a guest. His friendly demeanor and genuine care for the guests set a wonderful tone for my stay. Whether it was assisting with check-in, offering insights about the local area, or simply making sure I had everything I needed, Karlus exemplified outstanding service. I highly recommend Karlus and commend the Ibis Hotel “posto 5” for having such a dedicated and professional team member. His contributions truly enhance the guest experience, and I look forward to returning to this hotel in the future!

Awful customer service And bad customer relations.. I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.

Flora Barsha hotel. I stayed at the flora Barsha hotel in Dubai from June 30th till July 6th, 2022. It was a very pleasant stay starting from Checking in, I had request an earlier check in as I was coming in the morning. They let me check in at 10:30 am although the regular check in time was 2pm. The receptionists lakshmi and Manas very helpful and professional. The room was nice and spacious, the breakfast had nice variety and the house keeping guy, Saurabh always had a smile on his face. He always clean the room and make sure we had enough water, and our coffee and other things were always filled. Very kind. I had a car so basement had lots of parking available. No matter what time of the day I would come. One day I left my car light on and the front desk called me to let me know that my car light is left on, that was so nice of them. Otherwise my car battery could have died, in this hot humid July month. When it was time to check out, my flight was really really late at night, and they kept my luggage for good 10 hours with them :) it was so easy. There was a small hair Salon on ground level where I went for blow dryer twice, it was so convenient to have a salon at the hotel site. One day I used the serenity spa and had a massage done, it was really relaxing. Overall I would say, it was 5/5 experience for me.

Outstanding location and service. The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.

Not for hotel payments on behalf of someone. I’ve had the same problem three times during the last month. I’ve tried to make a reservation on behalf of my parents three different times in three different properties and countries. The problem is that Booking does not clearly specify that you’re not paying but just reserving, and it is a "pay at the property" kind of deal, but they keep your credit card on file just in case. My parents don’t have the resources to pay at the property which is why I was using this service. At the moment of their check in they’re informed that they have to pay there, so I decide to go through Expedia instead and cancel with Booking which of course says, there’s a cancellation fee that I have to pay. My dad asked the manager of the hotel and they said their hotel does not have a "cancellation fee" even though that’s what Booking said and probably will charge. What a waste of time. If you’re the one traveling and paying for yourself at the property, it should work.

Perfect place for our family of four. We really enjoyed our adventure at White Zion. It is exactly as advertised. The wagon was clean, comfortable and the AC worked perfect (almost too cold) because of the way it blows. We have two adult daughters aged 20/22 and we all stayed in one wagon and it was plenty of room for our hiking adventure. Shower was great and outside fire pit was fun too. Our only complaint or criticism is the closeness to the wagons next to you but not enough to cause any disappointment. We would definitely go back. The park is very clean and organized. Communication from the office was easy and efficient. Contactless check in worked perfect with no issues. Great concept and lots of fun. On the second half of our trip we stayed in an under canvas property in Big Water Near Lake Powell and we didn’t care for it much compared to the wagons. Great job White Zion!

Worse costumer service. DO NOT BOOK flights here. I acknowledge I made a mistake on booking a departure and return flight for the same day. It didn’t take more than a few minutes for me to realize. I called booking right away and told the representative about it. She said she was going to look into canceling. It took more than 15 minutes but she told me she had cancel everything and I was getting a FULL refund. I notice partial payment had been refunded. It took me 6 different calls , different days for a very rude supervisor/ manager name Jitendra, to tell me they had not made a mistake and it was my fault basically for not canceling one of the flights. When a few of the representatives I had talked to had admitted it was their mistake and they were waiting for the representatives manager to sign off for the refund. Jitendra was so rude talking over me most of the time until I told him I wanted to speak to someone else because his customer service skills were terrible. He said he was the assistant manager and manager and no higher up. I basically have to dispute with my credit card company. Save yourself a headache do not use BOOKING!!

Efficient use of space!. We were prepared for the size of this room, it was like being on a cruise ship…every inch of space was useful! I took the top bunk and had a nice wall ledge to put my nighttime items as well as a small window I could open for fresh air….it was also the best place to watch the t.v. My husband was in the bottom bunk and felt a little claustrophobic but it was just for one night…plus the bedding was very comfy, tge comforter so puffy! It was nice to have a water closet w toilet in our room and a private shower down the hall. And what a treat to get nice white bathrobes and slippers! We also liked that we were able to take our food down to the cafe and eat in there/as well as have a choice of eating off their menu. Tge coffee in the morning was excellent! And the staff were friendly and helpful. We are glad we stayed there for the night as it was also in a great location!

Amazing location. Our experience in Ravello In was beyond what we expected. Ravello In location is perfect. Just one minute walk from the town entrance to the room. Our room was facing the piazza, with a beautiful view from our private balcony. The room was modern and cozy. The bus stop was two minutes walk from the In to catch transport to the Amalfi coast where you can take the ferry to multiple places like Capri, Sorrento and others which is a great option if you looking to save money €1.50 per trip. Our hostess Emilia was super accommodating and detail oriented. She went above and beyond to assist us. Emilia helped us to get transportation from Napoli to Ravello and back to Naples after our stay with a private driver. We had a wonderful experience and I am sure that if you stay at the Ravello In, you will have the same experience. Thank you Emilia. See you soon.

Pricing. This seems to be the only place where I can provide feedback. I use Booking more than any other app because it has the most properties in Mexico, where I travel frequently. Unfortunately, it is also the app I least prefer. They include many properties that have none to poor customer service so resolving problems like no WiFi where WiFi is advertised or terrible odors coming from bathroom drains are not quickly, if ever, resolved. And there are often surprises at payment. Please please PLEASE post the TOTAL cost up front. If you feel compelled to breakdown taxes, fees and the myriad other ways to add cost to the room charge, put those in small print. When I’m browsing and comparing properties for a four night stay, I want to compare the total my card will be charged for the entire stay at first glance. Other apps do this. And if you want to delight me and others, price in both the local currency and one’s preferred currency.

Wonderful stay. Our stay was wonderful, the owner Lorenzo was so kind and accommodating, always returned with a reply to my messages. He arranged for a taxi to take us to train station to Florence. Had our continental breakfast delivered earlier,’Since we were leaving early. The rooms were quaint for 2 ppl. Very clean, and did not smell old like the building, please don’t let the outside of building deter you, in Naples, there are hardly any hotels more B & B’s which this was. When you arrive just look for the plaque of the name of B & B left of metal and glass door, you will see marble stairs to 2nd floor turn left till u see stair case and on left you will see a 2 person elevator ring bell ( make sure to have have Euro change of 50 cents to put in machine and press floor 3, when depart step out to the right and you will see floor mat with name of stay of B & B, ring bell left of door, it’s a small front desk area, you can leave luggage with them, if arrive earlier than check in, Lorenzo was so nice to move our luggage to our room , once it was cleaned . We had a bottle of champagne waiting for us. Make sure to bring a universal adapter for Italy outlets so you can charge phones and curling irons , etc, We thank you, and will definitely recommend. We were also close to shopping and food, about 3-5 blocks to harbor port to catch Ferry to Capri.

Sick Joke of a Company!. Used the all to book a reservation today. They charged my card but gave me an error message saying I needed to contact customer service. Without explaining the nature of the problem, they sent me an email asking me if I wanted to rebook. I replied yes hoping it’s fixed. But no! Received another message saying “my reservation couldn’t be confirmed” and would be canceled. Meanwhile, the reservation the reservation still shows as active on the app and no refund has been made. I submitted a detailed inquiry with screenshots containing all pertinent details to customer service requesting clarification on whether the reservation is canceled or active. They replied with a message that made ZERO sense saying I needed to send them an email describing my concern when that’s exactly what I I already did! Zero explanation. Zero help. Zero rationality. And zero refund - even though I don’t seem to have a reservation for reasons I don’t understand. Save yourself the hassle of dealing with these jokers! A simple transaction turned into a big, unnecessary headache. Wish I never tried to use their service! 🤮

Days Inn by Wyndham Hershey PA. Our experience at this hotel started off poorly! I walked into the lobby to find a customer literally screaming at the on duty management including who appeared to be the big boss! He was being double charged for his stay and was told no refund! I asked my husband to come in because frankly it was scary! The lobby was not appealing at all and my husband didn’t want to even check in! Also we questioned if we were even at the right hotel! Zero curb appeal and signage well we didn’t see any! However, the women who was checking us in along with the management team there, Checked us in immediately (even though we were there way early and didn’t expect to be checked into our room right away), they even changed our room to accommodate us being early! Our room was somewhat old but very clean! After the experience and appearance of the outside and lobby our room was acceptable! So we were relieved. Another stay there for us…sorry I have to say no.

Adventures Made Easy. During my recent 14-day trip to Italy, I had the pleasure of using the Booking app to secure all my accommodations and tours, and I couldn’t have been more impressed. The app made planning my journey incredibly easy, with a wide variety of properties available in every city I visited, from charming boutique hotels to cozy apartments. It was perfect for my needs, whether I was staying in the heart of Rome or the stunning medieval city Matera. The hosts I interacted with were consistently professional, providing clear communication and offering helpful local tips, which enhanced my experience. Each property was exactly as described, with detailed photos and reviews, making it easy to choose where to stay with confidence. In addition, I used Booking to book several tours during my trip, and each one was seamless. Whether it was a guided tour of the Colosseum or a piazza making class in Naples, the app made booking and coordinating everything straightforward. The payment process was just as smooth, with various options and no hidden fees. I could finalize each booking quickly, knowing that everything was securely handled. Whether you’re traveling for business or leisure, the Booking app is the perfect travel companion, making every step of the journey more convenient and enjoyable. Highly recommend it for your next adventure!

Orlando 2025. It was a very tough first few weeks. The four season on international drive is the worse hotel I have ever stayed at in my life. I’m almost 60 years old with a 15 year old daughter. We have stayed at many hotels over the years. The staff at this hotel is absolutely terrible. So disrespectful. My husband is Spanish born in Puerto Rico. The day manager I guess. Goodness what a disgrace to the Spanish culture. She is the most disrespectful person I think I have ever met in my life. I can not even be to tell u the problem s I had. I am a kind good hearted person. Myself and my day included do not disrespect anyone. This girl made me feel so bad. I didn’t use the room for almost a week and it was paid for. Goodness some help that hotel. The restaurant manager was just as bad as her. The other staff I could see where scared to loose there jobs so they agreed with her hateful ways. God forgive her.

Now this is my favorite hotel. Although we stayed only 2 days and 1 night, we highly appreciated the hotel and the customer service. The room was perfectly clean, wonderful bed and pillows, and had absolutely everything you need in the room, bathroom and kitchen area, even a dishwasher. No need to bring anything with you. I mean, nothing at all. There is everything there, all the knives, forks and spoons, all the utensils for eating and cooking, and much, much more, right down to a can and bottle opener, a whisk, measuring spoons, etc. A wonderful inner courtyard with a pool and a wonderful shady gazebo, a barbecue area, beach towels, chairs and an umbrella. You had to walk 150 m along a wonderful shady path to the ocean beach. The service manager Marsha was beyond praise. With her we felt like we had come to our loving family. We left the hotel with absolute confidence that we will now return there again and again. Thank you very much, Marsha!

Extended stay in Tampa Fl. My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!

Great location and wonder amenities. This apartment was one of the best apartments we stayed in during our 2 week tour of Italy. Two separate bedrooms for a family of four with a nice size kitchen and living room area to relax in after a long day of walking. They had a washing machine ij the bathroom and a drying rack which was great to have clean close for our next city. The air conditioning units were wonderful and kept our rooms nice and cool after the heat wave we experienced. The host was also very friendly and attentive. Would definitely return. The location was amazing too. Across the street from the stone paved road down to the Ferry station (less than 5 min walk) and a 7 min walk to the right of the apartment building was the train station. Really could not be in a better location. All of the restaurants were just 5-15 minute walk away.

Mirabilis Apartments in Lisbon. We liked this place and would definitely stay there on our future visits to Lisbon. The apartments are in a perfect location, just a few minutes walk from the Parque metro station by the Parque Eduardo VII. Praca Marquis de Pombal is close by, and another two metro stations are at a walkable distance We stayed on the 4th floor and our apartment was very quiet. The plains from/to the airport are not flying directly over this neighborhood, so their noise will not bother you in these apartments. There was enough space for everything in the apartment. The kitchen was well equipped. The bathroom didn’t have the tight shower stall’s layout which we read about in some other reviews. The stall had two shower heads, the rain and the handheld, which was very convenient. Surprisingly, there was no electrical outlet in the bathroom though the apartment had many of them in all rooms, including two outlets next to a full-length wall mirror. There are multiple cafes around the apartments, as well as two supermarkets nearby. A huge department store El Cortes Ingles is just five minutes away. It has a fine supermarket downstairs with an extensive selection of food, wine, produce and delicious fruits, including the pineapples from Azores and bananas from Madeira. It also has a nice cafe on its 7th floor. We were not impressed with the food there but the espumante sangria was delicious. :)

App changes dates. In general I find booking great for finding great deals but one thing I absolutely hate is that they keep changing the dates that you are searching for. For example I was looking to book a hotel in Montreal for December 30 to January 1. I never looked for any other dates but those exact dates. I put a hotel I liked in my cart as you do and go all the way to just before confirming it just to find out what the total cost would be and leave it, to think about it a bit more before making a final decision. I got an email that night saying want to book it, and by that point I had decided to go ahead. So I clicked on the link and completely my purchase only to realize that they had charged the dates of when I was traveling. So I know it was my fault for not checking but always double check. This has happened before when I was putting in my credit card information and and it refreshed only to again change the dates of my booking. So before you click that final button check dates are the actual ones that you want!!!!

Cancel experience very happy. I am very appreciate the hotel for their understanding and supportive staff that make things easy. We booked our family trip in March, unfortunately my daughter’s visa got some problem and stuck at Iceland. My husband needed to fly there to help solve the problems. But it’s too late for us to cancel the reservation just three days before we check in. We called the hotel staff, they are very friendly and thoughtful, they waived our cancellation fee. It’s very pity this unexpected situation happened which ruined our family trip after such a long time we looking forward. But we are very lucky to have a very good experience here to figure things out. We definitely will back soon when we have holidays later. Thanks so much for all the staffs who put their efforts on to help us out. Thank you very much!

Booking process. The process was completely easy and took no time to complete. Very satisfied with the online registration process. Looking forward to my stay. This booking turned out to be a nightmare. As stated in the reservation for some hotels, you can cancel within a certain time limit of your reservation and not be charged for the booking. Not true, I booked at Quality Inn in Sandersville, Ga, cancelled the reservation approximately a week ahead of the reservation and quality inn still charged me for the room, they said it was a no show, but they didn’t even check to see if it was canceled or anything before charging me. And it’s been a few days short of a month and both places are still giving me the run around about the refund, even though I have all the information needed to prove it was canceled in time to avoid being charged. This will be my last booking with both of them.

Amazing Books!. From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.

Best hospitality in all of Vietnam!. This place is a true gem along the river, offering the best hospitality I’ve experienced in all my travels. The host went above and beyond, noticing that we had missed the early morning departure times for cave tours and quickly arranging a driver so we could join another group. Her kindness and attentiveness made all the difference. The family is incredibly warm and welcoming. The location is perfect—peaceful and away from the bustle of main street, yet close enough for easy access. She even offered me a bicycle and motorbike for exploring, and when it rained, she had a jacket ready for me. Her thoughtfulness in every detail made the stay unforgettable. And the views are just breathtaking (even on a rainy day). I recommend Looking across the mountains, I spotted some goats. If you’re looking for a place that feels like home with a host who truly cares, this is it.

Scam site, irresponsible customer service. BE CAREFUL when using the booking service from this website. When I arrived at the hotel reserved by booking, it was overbooked. I was NOT given the alternative by the booking support staff. They urged me to book other hotels on my own after numerous calls, and they said they would reimburse the difference. They also affirm that there are no price restrictions on the hotels I can book. However, after I turned in the invoices, they indicated they would only reimburse $25 because I had made my own reservations for the alternative and would have to pay the remaining amount. I reminded them that, the booking support team asked me to find alternative because they couldn't do it, that’s why I must find other alternative by myself, but they ignore their liability. I requested to speak with the customer compliance agency, and they provided me with the EU commission, which does not assist US clients. They said that Booking is a Dutch base company so there are no agencies support US customers. For the protection of its customers, the FTC must conduct an investigation into this website.

SCAM!. Update: Customer service is useless. They don’t want or even try to help you because it’s not in their best interest. Their Deals are no better than Priceline etc. The travel credits you earn can never be used because there is no way to apply the reward on the app. I called a rep about an issue with the hotel I booked. They handled it worse than a 5 year old. I guess British/ European people are a bit odd. Why this woman said what she said is inexcusable and definitely not proper customer service. They will not help you if you need it. Try another hotel app. The app gives you errors when you try to claim you $50 rewards. I wonder if people ever get them and use them successfully. I find it really hard the people in Europe do not understand the English language. I think they purposely try to act confused to avoid taking any responsibility. These people are a complete waste of time I think even a five year old in the United States could offer more customer service and these people can. They are truly a waste of space in the customer service industry.

Best hotel in town. We spent five nights in this hotel and it was the best selection ever. Hotels was extremely friendly and always willing to help out. They provided us with great references and tolled us about things we could do around town. The hotel is extremely clean you will always find staff cleaning around. They close the front door at ten pm but do not worry all you have to do is know and give your room number and they will let you inside. I loved this because it made me feel extremely specially during a girls trip. The restaurant is great and once again staff are extremely friendly always smiling and willing to offer suggestions of what to do around town. Location is great you can literally step out of the hotel and see el centro from there. If I could give the hotel a ten star review I would. This will be my hotel in Oaxaca from now on.

Great but crappy backend. I have 30 bookings and they are all showing in my active section, even though they are long over. Makes figuring out where I am and where I am going very difficult. Also, all of my messages with properties are in my message section, and I can’t archive or delete them. Makes communication very difficult. And it’s in reverse chronological order, meaning the oldest booking messages are at the top and I have to scroll down all the way to see messages regarding my current booking. Why not give people the option to delete messages or archive them. By years end I will have to scroll through hundreds of messages to get to the current one. Also, customer service is your basic dude reading a script and thanking you for calling and sorry for the problems and 30 minutes later nothing is solved.

I love this app. The longer out reserving a room the cheaper the hotels will be. Give at least two months or longer when u reserve a room then the rooms will be cheaper for u. But they have the high end hotels that think they have to charge higher prices so normal middle class people can’t pay because it’s so high in price. I hope booking will cut the prices down even lower so people can stay at a nice hotel. High prices is BS….paying 400 or more for two nights is way too high. It should be around a $100 dollars a night nothing more to stay at any hotels that are nicer. Booking I hope u will drop the prices down even way down for people who uses your app constantly. I see my daughter one weekend a month and I pay on average $420 for two night and it’s going up each month I don’t like paying 200 per night any suggestions?

Loved until they screwed me out of my booked trips and rewards suddenly.. Be careful. I’ve had this app for years and loved it. I’ve used it over and over and it’s always gone so smoothly, I would get excited to book trips and raise my genius level. I kept trying to re update my email because the app was telling me to and I stopped getting confirmation emails, but it was still working fine. I have a couple more trips coming up and finally decided to reset the app itself by deleting it. Well now everything’s gone. No one will get back to me in emails and customer support so I’ve lost all of my bookings my genius level went from 3 back to 1. Now I leave in a couple days to a hotel who might not even have my booking anymore and neither do I. So great to use just never ever delete the app. Not sure how my card info and my personal info is just gone and someone still has record or if I just never existed to them. I’m pretty upset for being a loyal user for years they just took everything away.

Beautiful place. This hotel had really hidden amazing things like they provide a complimentary shuttle for many places and they also have a spa that was amazing, there were also a ticket booking for many places like the future museum helicopter ride parks ect almost discounted, the service of cleaning was amazing i thank housekeeping of omar and budma for it, also the breakfast was good and i wish if it had many options but still 39-49 aed was convenient price i thank sharshabel i think he’s the manger of the restaurant his service was beyond good he’s trying his best for everyone to have the satisfying breakfast i also thank jobaid ahmed for the amazing room view i honstly thank all staff, but if theres somthing missing you can always ask them to provide it to u, i also u have to read there little notes it helps them to make ur staying satisfied as much as they can for me i give it 5/5 stars

Boutique Hotel Villa Sara. An excellent position between airport and Venice. Beautiful location with the swimming pool surrounded by country site and near bus stop just 15 min from Venice. All the staff was absolutely amazing and attentive to our needs and we will be happy to come back again. Daily breakfast selection and dinners in the hotel was a great addition to our long day visits in Venice and made it so much manageable and enjoyable. The rooms are a good size in proportion to an American standard, but keep in mind that showers are smaller in Europe and bathtubs are rare. Villa Sara entire staff made us feel very welcome and have the family home feeling which we much appreciated. They are an excellent team working together and providing even transfer to airport for a reasonable fee. Thank you so very much for making our trip to Venice during the Holidays and New Year’s unforgettable!

Good App. Booking has a great app with really helpful features, especially with keeping track of bookings made and messaging properties directly. I do prefer the user experience of the website proper when researching and booking hotels though. I don’t like that mobile searches (in the app and mobile site) show a lower price until you get to the checkout page and then all the taxes and fees are added. Also would really REALLY like to see an update that includes being able to filter reviews based on room type and for reviews with photos rather than having to scroll through endlessly to find these. If anyone from Booking is reading this, please make this happen. Either on the app or on the website cause its the main reason I’ve written this review! Many travelers rely on other peoples reviews to make decisions on what to book and these 2 filters would greatly improve and simplify the experience.

Roadway Inn- North Miami on NW 167th St. Absolutely the worst hotel experience I’ve ever had and I’m 62 and travel frequently. I was there 5 days... the police were there multiple times, vagrants were always around begging money, the elevator was broke down for 2 days, the halls reeked of pot, the room was filthy, we were moved 3 times because the toilet was not working, the carpet was filthy, there was black mold on the ceiling, the air conditioner rattled , the shower barely worked. I paid for my stay in advance so I was stuck. My daughter and her family stayed 2 days and left and found another hotel. Today when thankfully I checked out, the elevator was finally working, there were 6 guests with luggage on the elevator when the rear door opened and a housekeeper with a cart and vacuum forced her way on the elevator pinning my 11 year old grandson against the wall. We all tried to tell her it was too crowded, she pretended she didn’t understand English... I later heard her speaking fluent English. Ironically, I had to wait to get my cash deposit back while someone inspected the room. What a joke. The only reason I gave that dump 1 star was because it had a bed ( with stained linens ) and a roof.

Great stay for a great price. The check/check out process we so easy. Rooms weren’t anything spectacular but they were spacious and got the job done for our home away from home for 10 days. The beds were SO comfortable. 2 pools on site. Hotel is in a great location with in walking distant of some restaurants/activities/shopping areas. Super convenient that it had a “convenience shop” in the lobby, as well as an arcade, breakfast restaurant, and lounge/restaurant. About 25 minutes from Disney and 10 minutes from Universal Studios. It has a free shuttle to Universal which we definitely took advantage of. Staff were all nice. Will definitely book again if ever in the area! Literally the ONLY negative of the stay was the 2 story part of the hotel we stayed in didn’t have an elevator and we were on the 2nd floor. Slight inconvenience but nothing worth rating the hotel any less than 5 stars!

Great Showers!. The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.

Outstanding. This hotel checked all the boxes. Very good reviews, location close to the train station, and the price was in line with my budget. If I could give it 10 stars I would. The customer service was over and above and outstanding in every way. I cannot believe how wonderful the staff was. My room was ready early, everything was explained as to their services, what I received with the room, etc. They were very attentive with me as to what I might need, what could they do for me, what tips I might want about the city, etc. The room was lovely and modern. Wonderful large window with a view. And I utilized the rooftop terrace a few times and enjoyed it very much. They reserved a taxi for me to get to the airport no problem. The Sophie Terrace Hotel provided me with some of the best Customer Service I’ve ever received along with outstanding accommodations. Highly recommend.

My preferred Nola Hotel. Loved this hotel so much. It’s always clean and so quiet. The fact that there is hardly ever any noise when I book here, is always a selling point for me. The young lady that works in the office, Terrielle, is the best. Ask for her when you book. She’ll get you checked in and also give you suggestions about things to do in the area. She gave us some popular restaurants, lounges and clubs and even gave us their social media information so that we can get a sneak peek pf what’s to come if we decided to pay either of them a visit. She is a freaking best. The location is perfect bc it’s very close to all of the popular fast food spots and of course shopping. Walmart is about 5 minutes away in case you forget something at home. You’ll be super satisfied if you book here. Trust me. I’ve booked here more times than k could count.

I wish i could give it no stars. The rooms were dirty. Yes the floors were sticky in the hallway. The room was without light bulbs. One chair was so dirty. The housekeeping staff turned it over on the other side. However that side was dirty as . Not one time did the manager come to talk with me. We looked at 4 rooms and still had to stay in the first dirty room. The pool was cold. The housekeeping didn’t give us fresh sheets. They just made the bed. They didn’t bring fresh towels. We had to ask for them. Then when we asked they didn’t bring them and we had to call again. The walks in the room was peeling. The bathroom walls were cracked. One of the rooms I looked at the door to the room looked like it had been broken into. When the person came up to look at it they didn’t even say anything other then that’s not a hole. Then on the 2nd night there was a room with 20 kids in it. They kept running up and down the hallways being loud. Then they took over the pool. The breakfast was not fresh. I ended up drinking spoiled milk. I complained and all i was offered was $44 for my trouble. That’s not even enough. This hotel is not worth the money.

Terrible terrible terrible. Made reservation for my Wife in Mexico , upon arrival there was no reservation, her phone didn’t have good reception the so she texted me… first operator said she had to put me on hold and then hung up after a while, second operator said she will look into it but can only contact my Wife, who’s phone didn’t have reception but she said that she is doing here best and will contact my Wife who’s phone didn’t have reception and she also refused to let me talk to a Manager, finally she said that she contact the place of reservation and we have to wait 30 min and I should change the phone number on the reservation to mine so she could call me , after one hour she failed to contact us( my wife had been waiting at the place for three hours now) , so I called them again, this time a guy answered, he managed to arrange an other reservation, a downgrade and on the other site off down from where she needed to be , now she has to take an hour Uber ride rather then a 15min walk to get were she needs to go, just bad experience overall

A Refreshing Oasis of Hospitality in the Heart of Capri. Our stay at Guest House La Piazzetta in Capri was nothing short of delightful. From the moment we arrived, we were warmly welcomed by the staff, whose hospitality truly set this place apart. In a destination as popular as Capri, where many establishments seem fatigued by the constant influx of tourists, La Piazzetta stands out as a refreshing exception. The staff went above and beyond to ensure our comfort, offering personalized recommendations and always greeting us with a smile. The rooms were charming and well-maintained, providing a cozy retreat after a day of exploring the island. The location is perfect, nestled in the heart of Capri, making it easy to access all the main attractions. Overall, our experience at Guest House La Piazzetta was exceptional, and we highly recommend it to anyone looking for a welcoming and relaxing stay in Capri. We left feeling rejuvenated and grateful for the genuine care and attention we received.

BEST EXPERIENCE AT BEST WESTERN. Tommy at Best Western is TOPS! So professional and excellent customer service! I really appreciated the authenticity and the good vibes while communicating with him! I didn’t even know he was the manager until we were just about to check out. Thank you, thank you thank you! The look and feel of the outside was just drawing me in because it looks so nice, but as I enter the lobby and the room that we we purchased, it was amazing like the aesthetic is beautiful and inviting. The free breakfast was just full of options and it was just so warm and like so many options, I loved the upgrades to the rooms and the lobby. They had a great pool and fitness center. I just was blown away by my experience. Thank you front desk, staff and Tommy for your excellent customer service care and sincerity and dealing with me and my brother and my mom and just thank you for really making a wonderful stay.

Exceptional Service and Unforgettable Memories. During my recent stay at this hotel, I was fortunate to experience something truly extraordinary. From the moment I stepped through the doors, the entire staff went above and beyond to ensure that my stay was nothing short of exceptional. First and foremost, I would like to express my heartfelt gratitude to MOHAMIMED ABUL AZAD MIAZI for his outstanding service in the restaurant. Having traveled extensively, I can confidently say that his level of service was truly exceptional. His meticulous attention to detail, warm and welcoming hospitality, and unwavering dedication to creating a delightful dining experience set a new standard of excellence. Furthermore, I must commend the manager for their remarkable accommodation. Not only did they assist me in changing both of my rooms to better suit my preferences, but they also surprised me with a complimentary room upgrade. Such thoughtful gestures go a long way in making a guest feel valued and appreciated. In summary, my stay at this hotel will be etched in my memory thanks to the remarkable service provided by MOHAMIMED ABUL AZAD MIAZI and the considerate actions of the manager. I wholeheartedly recommend this establishment to anyone seeking not only a comfortable stay but also an extraordinary level of service. My sincere thanks to the entire team for creating an experience that I will treasure for years to come.

Kind of pricy for what you get. This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.

Excellent hospitality at peaceful riad. Our stay with Guido and Mickael made our trip to Marrakech the perfect experience. They ensured that every part of our stay was wonderful. They provided excellent guidance on what to do and how to do it. They taught us how to negotiate with the horse and carriage drivers, and the deal went down exactly as they predicted. They arranged restaurant reservations where we had delicious meals on rooftops overlooking the night sky on the square. They arranged a spa visit that was truly a highlight. The breakfasts were delicious and a relaxing way to begin our day. We arranged for a family dinner one evening, and it was delicious. Everyone at the riad was hospitable, including Abdullah and Aziz. The riad itself is like an oasis. It is beautifully decorated with so much artistic detail. My whole family gives this riad and our hosts the highest compliment and would highly recommend it. Thank you so much!

Gorgeous but out of the way. It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.

Fantastic resort, second to none management and customer service. Simply put, look no more for a resort in Sahl Hashish. Stay here and you will be treated like you are the only guest. This resort boasts five restaurants serving delicious food. International, oriental and Italian cousins are all available. Hats off to Mr. Mostafa, the assistant Reception Manager. You will find him in the reception. Actually he will find you and greet you with a great smile and will make your stay pleasant. He gave us a quick orientation and made sure that we get the rooms we liked. He is the right man to take the “ice” out of “service”. You will find Yoga and Zomba classes by trained professionals. Nightly entertainment is by highly qualified teams. Fire work shows fly boards, DJ. Alas too much to mention. Golden Buddha is a night club in the same resort with great atmosphere. I can’t say enough about our satisfaction with this Resort especially with Mr. Mostafa. Congratulations for a job well done!