Work Mobile App Reviews

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Looks good but limited. Either make another app for managers or make additional features it this one, such as: 1. Creating invoices and quotes, this app meant only for techs thy have an office does all the work at the office in real-times. 2. Take payment via stripe thru the app. 3. See all the jobs and not only jobs associated to you.

UPDATE APP PLEASE!. Please update the app. The lack and services need to be better to have this app run more efficiently, it’s been over 9 months since it’s last update!

Users Can’t Login. And no one is answering in Customer Support!

Super easy to use. I like the new updates. Super easy for my guys to use and get info back to me.

NEED AN ADMIN APP. There needs to be an admin app to make this program valuable. There needs to be a way to protect or hide certain documents or photos from the workers, but within the selected job’s details. Please make this possible. Whether that be a whole new admin app or a way to hide certain documents by putting them into a protective mode of some sort.

Keeps saying job no longer exists.. It keeps saying job no longer exists every time you back out of the app and kicks you out of the current job.

Do not use this app if you like things that work.. Everything about this app is terrible. Switched for ConnectWise to this and it was the worst thing my company has done.

Needs work. This app is not that bad but the biggest issue is that it does not send you to the GPS locations after receiving a job and make sure that it’s accurate. Needs technical work on accuracy all in all it’s OK

Do better. Keep getting backed out with “this job is not available” I’m gonna need to see a little more effort out of this developer.

Promising. Still missing features that Work Classic offers like completion notes after finishing questions I’m testing this version compared the work classic, I think with time this app will be just fine 2/9/19 update Finishing questions have disappeared, still no way to create a job card on the new app, had just made the switch and was ready to have the rest of my company do the same but not I’m back peddling because finishing questions have disappeared again 9/30/2019 update Start and finishing questions still missing, seems like they just gave up on the app instead of fixing minor issues, and still sticking with the Fleetmatics Work app which hasn’t been updated in 6 months either... this app is still a tremendous failure, you can’t see you finishing questions till after you punch out of a job 3/26/22

Updated Review from August. There has been very little updating to this app in the last 7 months. Bug fixes and small issues might have been addressed but for some reason you are not listening to the end users. The functionality that is needed in the field has never been added. This could have been robust by now so I’m concerned this won’t ever “work” the way we were told it would when we signed on with Verizon Connect. What’s up Product Team? Why is it taking so long to get this going full steam?

Getting better i guess. it’s a bit better now since the update finally still got a few issues sometimes the jobs don’t pull up when you click on them and sometimes it will kinda strange but eh other than that going better now

Manager. The new app looks great, cleaned up the job cards etc… Why did you eliminate the option to make quotes on the phone & a tech now cannot start a new job from the phone. Why take away options the old app had?

Throw some money at it. I assume this app was built to replace what’s now called Work Classic. However, I’m quite sure the developers have given up on fixing bugs, refining the interface, and adding useful features. On a busy day, I’m backed out of the screen I’m working on 40 times as I get the notification that “This job is no longer available.” Are you at all managed by The Verizon that has the #1 network in the US? Verizon Work, Fleetmatics, etc., are not up to par.

less features than before. why does the site name not appear ANYWHERE on the job in this app!? that’s a crucial piece of information that was listed on the old app and not on this one. they also are forcing users to use this new app (no longer supporting the old app) when it doesn’t even have as much features as the old one. contacting them makes no difference as we’ve told everyone we can about this problem for a long time now and nothing has changed.

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AllyRay. This program is shocking and no matter how many times I try to get them To fix stuff nothing happens. I’m moving to servicem8 next few months. It’s a joke! Constant crashing, constantly doesn’t save notes or photos the list goes on. Fed up!

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Stupid app.. So slow, freezes every few mins. Save your money and go with another. Can’t accomplish anything.

Not happy. Very clunky app. Only works half the time. Freezes a lot.

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