Spark Driver App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

No trips poor management. Its been going on for a month or more that I am not getting deliveries at all. Maybe one or 2 in the period of 2 weeks I haven't went weeks on a row without getting any orders. And everyone else I know in my area that work in this (family) is getting orders everyday and throughout the whole day. By the way I was one of the first drivers in my area when it started and I was very happy with the job everything was running smooth. Until more drivers started getting hired you guys started prioritizing new drivers instead of the ones that began this with you guys. I feel as if Im being thrown to the side since I get no orders and if i do it would be "first come first serve" I never get orders assigned to me with the 2 minutes timer anymore. I try calling you guys and no one has an answer and even sometimes ignore me by saying that you guys can't hear me over the phone and hang up on me. Overall the job is fine but you guys are managing the amount of drivers and orders very bad. If we only go 2 days without working you guys stop sending us orders or make us (inactive) and thats not how its done because you guys don't know what can happen to a person, like a back injury or anything there are people like me who do this full time. Very disappointed ATT: Jordan Gonzalez

Great app, needs minor tweaking. So far I have been using this app and delivering for Spark since September 2023, I think the app is easy to use and rarely does it have any glitches. However I think there are a few things they could do to help streamline the process: once you’ve delivered maybe 2 or 3 batches for the day it should stop asking if you’ve arrived and just ask where you’re placing the delivery, also completely skip asking if you’ve checked delivery notes, because one you get into a routine you should do this with every delivery, I hate that step. Also it would be really nice if it automatically told you which area is having the highest amount of orders or being able to view each area without having to change your delivery area each time. My metro area is broken down into several areas and I hate having to take the time to change my delivery area in order to see if it’s worth going to (aka red). Other than that very little issues and their customer service has been helpful when needed.

App is the worst. I have been in constant communication via email with whoever runs the app. I turn the app on and I can literally be sitting in the parking lot of Walmart and it says I have an offer and I have three minutes to clean the offer but within two seconds the offer is gone. I think it is completely horse crap that you get an AR rating based on a first come first serve offer that 99% of the time doesn’t even come across my screen. I have a brand new phone so that can’t be the problem. I accept most of the offers that are sent to me. But the problem is you can never claim any of the offers because they disappear the second they’re sent. I don’t know if somebody’s using a bot but it’s ridiculous and I’m almost to the point I’m about to go to a different delivery platform. I think this first come first serve is ridiculous because if somebody does have a bought then they’re grabbing all of them and not allowing anyone else to do them. They need to do like most of the other platforms have done and actually send the order to a driver and give them the specific amount of time to claim it which they say they do but that’s not happening. Because it disappears within two seconds of it coming up there. I’ve addressed this multiple times with tech-support and have gotten nowhere. Just frustrated and fed up.

In the beginning it was fantastic. Until someone tried to fix something that was not broken now my app freezes crashes and I don’t get offers most of the time until they’re expired or someone else already got them. I have to change my zone to the same zone just about every day and contact support 3 to 4 times a day and I’m on from the morning till night only getting 2 to 5 offers per day if that sometimes, because my metrics to go down in my metrics were almost perfect prior to the the update before last and now it’s very hard for me to make money and I did leave my other job for this because I saw what kind of money could be made prior to all the applications errors I was told that they would escalate my case and it should not affect my metrics (however it did and still currently is)even though I always accept EVERY OFFER THAT COMES IN RIGHT AWAY! Also so that I could get back to delivering the way that I use to and nothing has been fixed yet! However I was just told last last night that Walmart can NO LONGER REQUEST DRIVERS which means at one point they could so hmmm this has me wondering… which came straight from the delivery side at Walmart an employee who answered their phone!

Do better please. We want to work but come on!!!. Update: sadly I’ve given this more chances and have experienced the exact same thing about 10 times….. original review: What I’ve just experienced driving for Spark is exactly the reason why I don’t do this often. I waited for over an hour and a half in the pickup spot, order status “Ready” and the guy parked behind me who had been there for 10 minutes received their pickup. Mind you I had my 2 year old in the car. I’m a single mom trying to make some extra money. She was so patient, but an hour and a half is beyond patience. There was still no sign of my order coming out. They offer “incentives” to convince you to go out there and deal with this mess. But I mean come on! “Complete 10 or 15 trips and get $24 extra.” But batches trips only count as ONE trip. And sometimes they will literally lump EIGHT orders/deliveries into one batch and the pay is like $17 🤯 I couldn’t in good faith recommend this for anyone as a means of earning money. Not only did I miss out on those $30 today, I burned my gasoline to keep my child cool while waited in 90+ degree heat. All while the order said it was READY!! Also, it would be nice to be able to see if the order is ready or not BEFORE you accept the order.

The app is ok but needs like. The app is pretty good and you could make some good money using it. BUT the downside is at times you have to wait a long time to get your orders. I've sit for an hour and half one time and there has been a couple of times I had to cancel from waiting so long and that's not good for your ratings. There was one time I accepted a shopping order for $50. I was in the store for at least 45 minutes hauling this heavy buggy around with all the stuff. I pay for everything, as soon as I got to the door the customer canceled. There was another time I accepted an order left home, drove all the way to the Walmart, set there for 40 minutes, when a story associate called telling me that the order was no longer available. With each of these incidents I called and reported the situation and was told that I was going to be compensated. Which Spark should be a shame of compensating someone $2.50. Yes I said it guys two dollars and 50 Cent for your time and gas being wasted. I think that is completely not cool. The app also needs a lot of work. There is a lot of glitches. Other than that guys I will say when the times are good, I do make decent money.

Don’t do it!. I have been driving for Spark for a while now. The app will present you with a job, and miles. The miles you end up driving will be substantially longer. When you call back to ask, they will tell you that you agreed for those miles and will not compensate you for them. You are spending your gas, money, taxes, and wear and tear for a few bucks when it all boils down. However, if they offer a job for $50, and you have a cancellation, not because of anything you did, get through to the end of the job, and now have to take the item back, you’re screwed again. Though they will point out that you took the offer when it is about being shorted mileage, they won’t keep their agreement with the up front money they offered. Not to mention all the drivers running more than one app at a time. You call to complain, they say sorry l, but because so many of us idiots are willing to be taken advantage of, they don’t care, Walmart is raking in the $$$ at your expense if you do this.

The more they mess with it the worse it gets... I first started driving for Spark in October 22. When I first started I never had an issue with the app until right before Christmas when they “updated” it, and then all of a sudden I wasn’t getting any order notifications or offers, and I was having to restart my phone all of the time because it was glitching out and freezing up. (I use an iPhone 13)They messed around with the app a little more, and I was getting offers again but they were very sporadic and few and far between, and I was still having to constantly restart my phone. It didn’t matter if I sat in front of my local Walmart or not. They did another update and while I’m getting more order notifications now I’m having to restart my phone sometimes 2-3x per order… And don’t even get me started on my metrics! It seems like every time I go to hit accept the order is no longer available but my metrics are getting docked for me not accepting the orders.. How can I accept an order that is no longer available?!!! I’ve gone from a 92-94% accept rate down to 66%. I’m so freaking frustrated and fed up with this whole thing. It’s making it so it’s not even worth doing.

Spark disrespect deactivated account. Spark is disappointing they deactivated my account without reason unexpectedly and I’ve been driving for them for a year and three months I’ve did over a thousand and some deliveries and one day after doing deliveries all day when home an same day account said deactivated called no one could give me reason waited seven days for a email never got one called back and they told me the deactivated was upheld still without a reason which was confusing because I did nothing wrong at all I’m almost sure someone at the Walmart lied on me because customers service said it was for behavior but only ppl could say that is store personnel which they lied cause I did do anything but delivery a bunch of stuff and it’s just crazy how spark just deactivated my account and can’t give me a reason why not only that I had just referred to people to drive for spark and then where supposed to be 300 dollars incentive from both referrals spark cheated me with the deactivation if I knew they would do this I would have never referred anyone to drive for spark so they are unfair and leave you completely clueless less they could do if give you a reason why they deactivated your account after you made them all them deliveries and ran up all them miles on your car an EXPLANATION IS THE LESS THEY COULD DO! I HATE SPARK!!👎🏼👎🏼

Horrible App!. Doesn't this App know how to read drivers locations? This App needs to be fixed so it can detect drivers location areas and stop sending pick up orders several miles away from the stores in short amount of times for pick up and delivery! It is not allowing map navigation updates, can't read proper addresses, and tells you are not in the right delivery location address, while you know you are in the correct address. Some customers need to put extra details of their addresses, for examples: apartment buildings number located in between, floors because most of them are extremely difficult to find. Additionally, when orders state ready in the app, that order is being picked up( still picking up), when you waited for long periods of time and call them, they tell you either ready or they don't have in the system. Even if they tell you it is ready, they will take 30 minutes to one hour to bring it outside to you especially if you are a black person driver. Spanish and white drivers are the first to be serve and get their orders for delivery even though they are far away from the stores or not even reach the park lot number. Orange City FL, Walmart, Deltona Howland BLVD Walmart, and one Walmart in Rinehart Sanford FL starting to act just like that also. Really, what's a joke this spark driver App! This app doesn't read drivers' locations, I believe they do it on purpose to not send trips to me or to only send one $ 7 two stops strips to travel 40 miles away!

What a joke. I’ve been driving since end of January. Started off great. Made great money as a side job. Then when they sent out an alert saying “they are concerned about gas prices”, it’s completely cratered. You call driver support or their “tier 1”, to say they are incompetent is an understatement. Every single person tells you the same thing and it’s all wrong. So I have started dealing with their “tier 2”. This morning I called and asked for tier 2, was told that I was given wrong info and couldn’t ask for tier 2. Well, I’m tired of dealing with their incompetence so I got belligerent. I was then transferred to another tier 1 operator who then transferred me to tier 2. I have been trying to get a store blocked due to the store’s incompetence since Aug 5. Still trying to get it blocked. Well I’m the mean time it’s taken my acceptance metrics down to 74%. Being at 74, you don’t get their “premier” offers unless your over 90%. All my offers I’ve turned down are from the store I’ve asked to block. Said store is 35 mins away. Drive there and wait 30 mins, so in total I’ve got 65 mins in, only to drop the order for long wait with no penalty but wasted 65 mins and the gas for $2.50. All in all I lose a dollar on this run. Maybe if they could get their driver “support” together and their escalation process resolved, it would be good. Until then, it’s just one hassle after another

Are Bots Running The App?. Driving for spark is alright, but DDI needs to do something about the bots that seem to be running the system. Many offers flash across my screen, I'm looking straight at them, click and there's nothing there. That effects my metrics, appearing I never accept surge offers or FC/FS. Next, there does not appear to be anything in the app that is paying attention to your vehicle size, offering jobs to me when I have a small four-door sedan, to deliver a screen door to a customer. The location services should be fine tuned, for example, in our zone, we have four stores that are miles away from each other. There is no way to do an ASAP when you are 20 or 25 minutes away from that store, not to mention the horrible traffic we have here. In another example, I had to cancel an overly large Home Depot item today and I have been re-offered the same job three times. I went to the website to look at the item to see if I thought it would fit in my car but when I got to the store it was way too big. I hope this helps someone, somewhere.

Bots out bidding Spark Driver orders. This app has been a very fun and rewarding experience. I enjoyed doing spark and this app has provided the extra income that I needed to support my family. However, recently I notice other drivers started using a different app or HACK to bid for the orders. These driver were getting the orders with the higher amount at a lower acceptance rate. I went and did some research about this hack, given the little amount of information that I got from these particular drivers. To my surprise I came across a hack called Bot order Grabber, this hack would allow driver to specifically customize and select the orders amount, distance, items. This Hack even allowed drivers to select the store location as well. I understand that spark has no relationship with this hack, however I felt that this has violated the agreement and terms to the sparks app. I want to bring this to Sparks attention because I believe I’m not the only driver who’s been impacted by this hack. Please Spark, fix this issue. Thank You.

Sheisty algorithm. For your first few weeks you will receive a very high volume of orders, after they realize you start making more than they’re willing to pay per week they begin to limit the amount of orders you receive as well as “top dollar” orders. They tell you to maintain a 70% acceptance rate or more to receive the best offers but this has not proven to be true. They send out incentives for 12 or more orders but then tell you there just so happens to be low order volume during the duration of the incentive in that zone. I have reached out to customer service and they have no answers. I was making decent money in the beginning but my income has been cut into 1/4 of what I was making when I first started. The delivery range covers millions of people in my city I find it very hard to believe that from one week to the next people just stop needing groceries delivered. Inconsistency in the order volume when the app indicates high volume based on historical data does not make sense. If order volume was low on my device why is it indicating that it was high last week when it clearly shows otherwise. NERD POWER I guess anything to collect funding for their employees leaving us to pick up scraps to keep business going. Your rating is horrible for a reason the developers need to be investigated

Oh bother. The app itself is fairly frustrating. There always seems to be technical issues that makes it near impossible to consistently accept orders. I will say during my time as a driver they did attempt to make improvements on the app, but I won’t be driving for them any longer due to too many missed payments and the tipping system. You get paid weekly and have several outlets to receive payment. However, the pay is not worth it. I took this job as a side job, working 15-20 hours a week and barely made minimum wage. Those in a different location/work different hours might have a different experience. But on more than one occasion I had to file a report for payment discrepancies due to accepting orders at a different rate than what I was paid. Then the tipping system was fine for the first month or so but I went from a near 100% tip rate to almost 0% even when my orders were on time, good metrics with no issues. I find it hard to believe that after delivering to dozens of homes not a single one offered a tip. The most recent app update allows drivers to see pre tips/estimates and no matter what the number always goes down to zero so can’t rely on that at all. The app is said to have an automated system to allot orders based on a round robin system but it seemed the more orders I completed the longer it took to get another offer, so be prepared to wait for hours for only a handful of deliveries.

The app is fine. I really enjoy driving for spark. The app works well, most of the time. It’s easy to use. There are a few things that I would like to see changed or improved. 1) the slide to “complete delivery” button. Can it not be a slide? It’s Too easy to change to the last screen instead of proceeding. 2) is there really a “schedule hours” tab?? 3)I would love for the HELP phone number to be easier to get to. Its almost hidden. 4)the METRICS should be up to date and honest. We should be able to SEE the customer reviews. If we must be graded on them at least let us see what the complaints are!! 5) it would be wonderful if the “my zone” demand graphics were shown in real time not “based on historical data”. 6)offers should be awarded to drivers on merit, not shared equally regardless of performance. 7) since location is tracked, there’s no reason why offers can’t be made before we complete our current batch. Dispatch knows when we’re finishing up. Why must we settle for a 30-60 minute wait between finishing a batch and the next offer??

Spark App. I have only been using the app for a short time. I have read some of the other reviews as well. The app could certainly use some updating . One I see that the app is routing you in straight line miles. Then when you hit navigate it takes you out of the app to a third party mapping program of your choice. In reality they pay you based on the straight line miles instead of actual miles. Which cuts your pay. Second thing I see that needs improvement is the time in which you have to make a decision in the trip. Everyone is so gung ho and trigger happy they just accept whatever. They need to at least give you a minute to decide on accepting or not! Third, DDI needs to change the tip structure to once the customer makes the order the tips need to be included and non refundable at this point! As I have had customers remove tips after delivery. And done nothing wrong when delivering there order! Finally they need to shop the orders themselves. These orders are never right! Therefore they should use there employees to do that side of the business. We hired on to drive not shop!

Bad rating. There metric system is the baddest system I’ve ever seen, I’ve been working for so long with them and Im seeing my customer rating are going down and down, so I’ve decided to not pick big order, I’ll pick small one so it’s not hard for me to do good on delivery, but still my customer rating are going down, and then I found out that when there is something missing from the order I’ve picked from curbside, customer still give us bad rating, and that’s not our fault, it’s on Walmart that they don’t put that item in the order or they don’t have in the stock, there is nothing to do with us, because we only doing delivery for Walmart, picking up the item inside and get ready for delivery it’s not on us, that’s Walmart employee do, we only delivery, and still we get bad rating for not our fault. They really need to fix that, and another thing is that customer are allowed to change their tips in 24 hours, and it’s happened many time with me, that I’ve got good tips when I picked the order and then after 24 hours I’ve seen there is no tips added to my account and when I contact Walmart customer and they told me that customer can change their tips in 24 hours, so they might have change the tip amount or they decided to not give any tips, so it’s not worth for us.

Misleading Incentives. I started Spark driving a couple weeks ago. It was going well until my incentive numbers weren’t being added. I contacted customer support and they gave me a run around about the Walmart I was delivery from. 6 deliveries were added, but 3 weren’t (from the same Walmart) and still haven’t been loaded. The incentive is complete 10 deliveries but a date and receive an extra $110. Nowhere on the incentive does it say “just Walmart” either, so delivery from Sam’s club didn’t count, although there are Sams club incentives too. So thinking I’m going to make and extra $110, apparently I’m not because I’m not getting credit for some deliveries even though they are from the SAME Walmart. Also, when I called customer service my call was dropped and nobody called back, I was on hold 15/20 mins so I never called back, and a few times I used the chat support I got a message that said my issue was resolved and the chat had ended BEFORE I even chatted with a person. I’m sparking to help pay bills in this crap economy, but all in all, it’s really not worth the gas and time if they aren’t going to compensate how they properly should, which is too bad because it can be fun. Guess I’ll stick with door dashing instead.

Easy money. Great side hustle but the app does have some issues that needs to be fix. One will be when you accept an express order you have literally 5 minutes to confirm arrival at the store. That’s unrealistic especially if you are not near proximity of the store. I also notice it does not update the time when a driver is not available to pick up an order. Example, you accept the order at 2:40pm and confirm arrival at 2:45pm, it will say the order should be delivered by 2:15. Like what? So far my metrics have not been affected by it but still. Walmart may need to converse more with their stores on timing because sometimes the order will not be ready for curbside pickup at all or it may say ready and you still have to wait 30 minutes to an hour. I did reach out to customer support about this and was told you can cancel 30 minutes after the arrival time. You still will receive partial pay and it will not affect your metrics but this is still a big issue. Overall, you still make some decent money depending on where you live. I live in a rural area with only one Walmart and made $80 for only 5 deliveries.

Hopefully it will improve 🤞🏽. Hello anyone interested in driving with spark. I just want to say I’m a driver coming from other platforms who enjoys independent work. When I first joined this platform I would receive decent orders for a reasonable payout. Recently the order availability is terrible. Payouts being $7-less then ten dollars driving up to 7 miles which might not seems too bad for some until you calculate the miles and time you drive getting back to the store because that’s the only way you’ll receive another order (which can take 15-30 even 45 minutes to get, even in a “busy red zone) Example $7-possibly $10 for 7 miles and 7 minutes back is 14 😕 only receiving that small payout. Then they throw a good paying order to compensate for that time and miles. Which your actually gipped because prop 22 would have given you the additional instead you work for it. I don’t know I just feel like at the end of a long exhausting day 5-8 hours I’m only coming home with $50-$70 and almost half goes back into gas ☹️ oh and tips aren’t very going either (but inflation is a you know what) hope this helps someone. P.S they have also hired way to many drivers, like mentioned sometimes your waiting over 30 minutes for an order you probably don’t want to take but do because your desperate

Something changed. The orders are starting to look like instacart with multiple piled on for the same pay as just normally 2, the app continues to freeze constantly! And there is a shortage of associates at walmart in AZ because it never fails to arrive on time for your order and multiple other people are there waiting and it can take over 30min, this impacts our stats and makes deliveries late! Your rating us on delivering things at a certain time and there not even ready when we get there to pick them up and there still being shopped. Your costing us money especially if we have to cancel because your reps tell us to cancel even if a order was already picked up and shouldnt impact us if your app isnt recognizing thing’s correctly. This started out good but its going to be not worth it if there aren’t improvements because alot of time is wasted and stats impacted by walmart associates getting orders out when we get there and check in. A 2.50 compensation isnt even helpful if we wasted 30 min waiting and drove 15min to a store for nothing. Definitely not referring anyone and will be going back to instacarts platform like many others are doing because this is setting people up for failure if not corrected. And im tired of wasting the gas for nothing.

App is easy to use but full of glitches. They recommend you arrive at least 15 minutes before the scheduled pickup time but when you do you cannot confirm arrival until the scheduled time so you end up waiting until that time to check in and then you have to wait even longer until they bring you order out that needs to be fixed it’s extremely inconvenient. Usually the stores are busy and will take half an hour to bring your order out the app would adjust the delivery time to when the store brought out your order but lately it hasn't been doing that and making it appear that I’ve been late delivering which isn’t that case. Orders will show an estimated amount for example $27 but once you select it the amount will change to $16. Orders will get double booked I waited an entire hour for an order at the store and finally the employee came out and said the order was already picked up and I was paid $2.50. I had shopped for an entire order which took about an hour and it kept giving me an error when I tried to get an exit pass they were unable to fix it and removed the order. The whole ordeal with the $15 per delivery incentive was handled terribly in my opinion and should’ve been addressed as soon as the notification for that incentive went out instead of when it was paid out and then taken away. Also a suggestion if someone rejects an order it should stay rejected especially if it’s not in their vicinity.

Frustrated 😕. My availability is set & I do change it when necessary. Normally my schedule only allows me to work 3 days a week. For awhile now I either don’t receive offers on those days I’m available or very few. I know they have orders because if you’re a good driver you form a relationship with the online grocery employees. Plus I live in this town so I see these people when I shop there as well. Now the majority of the time on the days I’m unavailable offers come in quite often. Now granite I understand those days that I’m not available are busier than the rest of the week, but it still doesn’t seem right. Now this week I was available almost the whole week and I made sure my availability reflected that. Yet all of a sudden on these normal busy days I have barely received any offers. There are also many times the notifications do not make a sound or they don’t show up in a banner. I make sure the settings are correct which they are & everything else on my phone works. I always make sure my app is up to date.

Not too bad. I’ve only been doing Spark for a few months. I do all the other major delivery services, (Instacart, Shipt, Doordash, etc). So far customer service has been great for me. Wait time is always under a minute and they are quick with fixing issues. I do wish they were a bit more like Instacart in some ways. For instance, I wish they’d eliminate zones altogether and just give you orders based on where you are automatically. Instacart obviously knows by location services where you are and once you put yourself as available, it just stands orders to you without changing zones. I would also like to see Spark/Walmart put all pick-ups in the same area. It would make more sense if we only had to go to one place for pickups regardless of grocery or gen merch. Often, when I go inside to pick up no one is there and I have to wait a very long time. Usually they are over at grocery pick up and have to be called inside. Just put all pickups at grocery. Lastly, fast pay would be great too. There are a few smaller issues but hopefully with time they will get those things worked out.

App issue and worst customer service. I can not able to accept or reject order because button is not working. I talked with customer service several time but EVERY SINGLE PERSON GAVE ME SAME ANSWER. Here is their answer; 1. Restart the iPhone 2. Update iOS 3. Force close the problematic app 4. Clear app cache Please check your Spark Driver App settings for in-app alerts by following these steps: 1. Go to the menu. 2. Select Settings. 3. Select Troubleshooting 4. Confirm that Spark settings, Token registration, and Test notification are all checked off. 5. If any section is unchecked, you should follow the instructions on the app. 6. Select Run Tests on the bottom of the screen. 7. You will get a test notification to your mobile device They don’t know how to solve issue even worst thing everybody gave exactly the same answer like a robot! Still I am trying to fix the issue but they don’t know how to so it! I did 100 times what they told me but it is not working , I think you have to work again and again because those are not enough and they have to learn how they can solve the problems.

A little frustrated. I love this app and the incentives, but I had been off this app for a while after my husband got covid and fell broke his leg and one thing led to another and he’s Ben down for 1 year now as of Oct 6th but I really need to make up some money now, so I had been taken off the app because I hadn’t been on for so long , so I called and they re-instated me. The problem is that ever since this happened I do not have the option to put in my available times . I only have the spark now option and you know of your not scheduled or have put in as available time that you are getting any leftovers ., but the option is just gone from my app. I called again and spoke with someone today who told me to erase the app from my phone and put it back on later and see if it would fix the problem but it hasn’t . It. Just keeps putting me back with the same app. It just seems to to the cloud and when I reload it , it just comes from the cloud in the same way so I’m at a loss as to what to do so I can set my availability up and don’t seem to be getting anywhere. So I’m a little frustrated. Other than this the app has worked fine for me.

I’m disgusted. I had to submit my ID on the app to verify my identity. Ever since I did that, the app won’t let me do orders because “it hasn’t been processed yet”. I’m assuming this is a glitch. I’ve called like 10 times, emailed like 10 times to see if they are working on this issue for me, and I get no response, other than “we will send your info to tech support” that’s it. I was once left on hold for an hour, then it hung up on me. I’m sure because I have been pestering them. I (like an idiot) quit my job so I can focus on this full time.. now I can’t even use my app to make deliveries. This is going onto the 4th day of no work, and I haves feeling they won’t follow through on trying to help me. I feel like I’m being ignored, not taken serious.. and this is my livelihood they are messing with. I feel stupid and like they don’t value the time I’ve put in, or about me receiving any earnings. No integrity in this company that I’ve seen so far. I used to work in store for Walmart as well, and there management is so unprofessional. They are rude and behave like staff Sargent’s, when I only get paid $17 an hour BUSTING MY BEHIND for no appreciation. So I quit and decided to give spark a try. This has been a nightmare. I’m stressed and I’m so sad. The tech team doesn’t seem to take their job very serious considering all these bad reviews. I’m BEYOND disappointed, quite disgusted actually.

Screws drivers. I understand Walmart/Spark is a company that naturally is there to make a profit, but in doing so they screw over their Spark drivers. Customers can leave a pre-tip on their orders, but Spark allows them to change the tip up to 24 hours afterwards. and since Spark is self paced drivers, so little, drivers rely on those tips. customers regularly remove the tip after delivery, leaving drivers with a whopping $6 for almost an hour of work. yes, drivers receive approximately $6 per delivery, or $8 for a double. This includes driving to the store, waiting curbside for sometimes a very long time (can be an hour or more), and then using our gas and cars to deliver. Customers should not be allowed to remove their tips without calling in and giving a legitimate reason, for something the driver did wrong. Being upset because of substitutions or for out of stock items, or late deliveries because the store is so far behind, and removing a tip for these things out of the driver’s control is unacceptable. Drivers have complained to Spark about this for a long time, but of course, since it doesn’t affect Spark’s bottom line, they aren’t in any hurry to do anything about it. Spark will ONLY make a change if it affects THEM. So potential drivers, beware.

Decent app, needs some improvement. Current update is showing fewer and fewer orders, the new 3 part orders don’t cover the cost of delivering them. App needs to provide a map of the store like scan and go does to help us find item locations. New update has us limited to one device signed in at a time, I use a tablet to do the orders because it’s larger and easier to see items on the shop orders, and is easier for customers to sign on, it has data but it doesn’t have a cell phone, so shops now go like this, sign in, identity verify on tablet, start shop, customer messages, sign out of tablet, sign in on phone, identity verify on phone, answer customer, sign out, sign in and identity verify on tablet and resume shop, customer messages again, repeat above. Needs to have a way to link a data capable tablet and our phone and use them at the same time. Apps not too bad to navigate. Doesn’t support split screen like other apps do. Rejected orders continue to be sent back pulling your score down each time you reject them. Review time too short to check before taking the order. You only see the base order not the edited order. No explanation as to why customer rating falls, can’t fix what you don’t know is broken.

🤘. The app is super easy to use and I like that they have pretty good gps coverage unlike other gig apps that got ya driving miles down the delivery locations and have to hassle with the time and such to get a job finished However I do wish you guys would work on the times you have things expected by as I’ve noticed in the big cities I can’t even come close to making a time you guys need to add quite a bit more time and account for the fact that there are too many people waiting for other pick ups and sometimes it takes too long to pick stuff up and there’s no credit from hey I picked this up and Walmart was late giving me the stuff and there’s no extra time allotted for that and the time it takes because there’s fires are the time that it takes for others and then it dings ya and the fact that if you have a batch order it will hit you on each one of those whereas those are considered one order with you guysFor incentives and other account purposes which makes it a little bit unfair But other than the time crunch and the time expected being a little unrealistic the sparks app itself is absolutely amazing

Spark Driver. Hi everyone hope you’re enjoying a good evening . Well I love driving and interacting with people and most of all helping people that cannot help themselves it makes my day. However I got deactivated for something I was not aware of still have not got a straight answer from spark or anything I have been trying to get back on my account but it’s pretty much impossible to get on the app. The lady at the Walmart 3408 is wrong for doing what she did to me she has literally lying about me saying I have a second phone when I was doing everything I was supposed to do by the book just don’t understand why they get that kind of power to ruin someone else’s life they don’t look into things like they should and if I was the owner or creator of this company I would rework the part that gives people power to deactivate a person there would be first second and third chances I think what they did was wrong and when you have somebody that’s really good at doing this stuff and takes care of their customers and their customers calling them back because they wondered what happened to you. It’s pretty sad, I just wish I could get reinstated so I can go back to work anyhow thank you for letting me write this. I hope it falls into somebody’s hands that could actually take action. Thank you sincerely Bryan Clark .

.. App is pretty user friendly, and you can actually make some pretty decent money being a Spark Driver. However, one major downside that I’ve noticed pertains to the time frame drivers are given from the moment an offer is accepted and when they check into a pick up spot. Particularly when it comes to EXPRESS/ASAP Delivery orders and the time limit you have to start the trip once you’ve accepted the order before you get a notification saying that your trip is at risk of being delivered late, and if you don’t start soon it may be reassigned. I live about a mile from Walmart so it only takes 5 minutes to get there, and in that amount of time I’ll have already been sent 2 of those notifications…I mean, the time frame is so small that by the time I pull into a designated pick-up spot, the offer has been reassigned to another driver…or put back into the “Open Offers” queue. This small time frame is particularly unfair when you consider the fact that, even if you make it to Walmart before your offer is reassigned, the ASAP delivery isn’t even finished being shopped for so it’s usually a 30 minute wait for the order to be ready - and even after it’s been marked as “Ready” most delivery drivers get stuck waiting even longer (like 1-2 hours) before their order is brought out, or they bite the loss and just cancel the order…which means your Metrics take a negative hit but at least you might still have a shot at catching new offers and actually earning money.

Spams you with recurrent low offer batch orders.. The app is okay, but I’ve noticed that sometimes it will keep spamming the same low offer batch orders, like deliver 10 orders at 25 miles for $30. I could do one shopping order that pays that much and have way less mileage. There should be a way to keep those offers from coming back 10+ times. And I don’t mean they keep offering more money every time it comes around because eventually it’ll restart at the initial amount they offered, and it doesn’t usually go up by a huge amount, anyway. Also, sometimes I have to wait a long time for pickup orders, but the ETA for pickup doesn’t change. And I can’t stack or plan orders even when I have plenty of time to pick up another order for later in the day. I’d also rather be able to convert a pickup order to a shopping order and do it myself if I have to wait over an hour past the expected pickup time. Also, customer service is alright *when* I can actually reach them. Sometimes it just says there was an error over and over. I wish they had phone customer support because pulling over and messaging support isn’t ideal for a driver. Otherwise, they pay well, and I do plan to keep driving for them, despite the annoyances, because of that.

Bring the bar graph back!!!!. I enjoy driving for spark but the app has little desirability. When I first started, there was a bar graph when looking at your zone that gave you potentially busy times. Since an update a bit ago, that is now gone. I used that graph to plan my week, as I have a family and needed to be available for them at certain times. So they switched to the orange circles that would change in color from dark orange to a peach color, dk orange being busy and peach slow. Lately looking at my zone, the orange circles don’t change, they are always the same shade of orange. To sit all day with the app open, damages your metrics. I have 5 stores in my zone and I’m giving roughly 15 minutes after accepting an offer to arrive at the store for pickup. From where I live, I have one Walmart within 5-7 minutes of me, and it’s anywhere from 25-35 minutes give or take to make it to another store in my zone. So on time arrivals are a moot point if I accept an offer at another store. Which in turn, damages your metrics if you don’t accept. On the subject of ASAP orders, once accepted, you get maybe 4 minutes to arrive at the store for pickup. It’s frustrating to sit and not receive orders all day.

You can make some money…. I haven’t been doing this for a long time but I have noticed some things that need to be fixed. It gives me 15 mins to get to a Walmart before the actual pickup time. That’s great and all if I don’t spend 90% of my time sitting in the Walmart parking lot waiting for an order when it says my area is busy. Say I accept that order and go to a designated pick up spot. Even if the order is ready it will not let me check in until that “suggestion pick up time”. You would think if the order was at least ready it would let us check in and get the order quicker to the customer. If Walmart employees are behind with getting orders out Walmart should start sending out “shopping” orders for people to help the associates get caught up while still making money. I’ve sat at a Walmart for over an hour waiting for 2 orders to be brought out to me. Walmart should not notify drivers if the order is not close to being finished or done already. It is hurting our accounts waiting on orders to be picked when we get the notification 15 mins prior to pick it up when it hasn’t been picked yet. Don’t get me wrong, I’m grateful for the app cause I am making some money but somethings need to be adjusted for better customer service.

Jean. Every since the last update two weeks ago I am getting fewer and fewer offers everyday. I’ve called support the last two weeks straight and I’m getting zero support. They tell me 12 offers have been sent to me but they never come up on my phone! I will get two or three out of the 12! It’s so frustrating! Monday I was at Walmart 1877 and I watched the map get hot then go to a $2.00 boost then an $8.00 boost and I was not getting any offers. My metrics are in the mid to upper 90’s and I’m still not getting offers like I should. When they escalate it to the techs they just reply that the area is probably slow even when I reply and explain to them that support is telling me 12 offers have been sent to me but only 2 or 3 actually show up on my screen. I used to make decent earnings but now I’m barely hitting $700 a week and I’m working 8 to 12 hours a day and I’m getting zero support. This has been going on since the deals for days started and I’m not getting any of those offers so I’m basically getting screwed out of a chance to even earn that promo. It’s not fair that people who rarely ever drive come out only for the promos and then they’re the ones who are getting those offers and those of us who are dedicated to Spark and drive daily are not getting those offers to earn the incentives!! Getting support is impossible!!!

Combining orders in batches!. Love doing the delivery’s and being able to pick and choose which one is best for me so I’m not away from home all day but… when you pick up multiple orders in one batch and going from one store to homes around that store location is great but when they send you to another city in the same batch it’s no point in that when there is a Walmart in that city and that’s where their product as well as driver should come from. For example there are two Walmarts in Lexington nc and one in Thomasville NC address in Thomasville needs to come from thomasville store not lexingtons store that’s on hwy 64. The way gas prices are from everything going on in our world today it’s crazy to be putting those orders in the same batch. Just like yesterday I was doing runs from thomasville cause they had more than near my home but going thomasville to high point was beyond crazy high point has two Walmarts those orders should have came from high point Walmart. It’s becoming summer time and transferring cold items from store to vehicle and then vehicles being opened and closed for multiple stops in one batch is not good for the product. I feel that’s unsafe and can make someone sick. Please do better with the combining orders.

Tip, driver location and distance. Firstly let talk about the tips, I think our driver right is violated by the customers and the app itself I mean Walmart. The contract is an agreed upon price prior to the completion of the orders. Some customer I strongly believe inflate the tips knowing that when they get their order their will remove it to nothing. I call this manipulation and unethical behavior. Next thing is the location. We suggest that the trip to the store be at least fairly covered. Gas is expensive. Some customers have 3 to 4 cars yet they are expecting driver to deliver them without receiving a fair tip. If the delivery is to be free, it should not be covered at the driver’s expenses. We take our job more seriously than a 9 to 5. I personally work up to 15 hours a day sometimes even more. The other thing is the distance and may be the amount of items. Free shipping does not mean workout session for delivery drivers. Some customers exaggerate in the amount of items they order and worse those customers leave in apartments. They do not usually like coming to help carry their own orders when you are doing the back and forth move to satisfy them. On top of that they will discreetly remove the tip your thought you might receive and after all that you get more frustrated. The last updates mess up the order dispatching. We literally do not receive orders at the same rate as when we started. Something need to be done.

Zone selection. Roll out zone selection for all. I only have one Walmart in my zone, when there are over 20 Walmart’s in my city. I could call and switch zones all day but no one wants to do that, so I sit and wait, while other markets have ability on certain androids to do this… doesn’t make sense why everyone cant choose their zone on app to actually work, instead of sitting at a Walmart that has no orders! Also if you have two orders you should be able to go in which ever order the traffic and situation permits, for example, option to switch deliveries or “skip” and have it come back, all other batch platforms have this capability so I know it’s possible. (For example, last batch of day, you do one closest to store first, then the one on way home, then you go home) who wants to drive home, then back to a home near store, then back home, at end of night. I believe the tech team is listening and hopefully soon this app could be a 5 star app! Most 1 star reviews prob are more dispute related than app based, although, lately, there have been some issues, although they could be on Walmart’s end. End of day we’re all hoping for an amazing app!

Not getting orders. The app is very user friendly and easy to use.. but as far as making money goes, spark is very hit or miss and not a reliable source of income at all. Not sure what has happened for the month of January, but I have been getting little to no orders for hours at a time and when I do accept an order, Walmart employees are taking EVEN LONGER to get orders ready than they were before. I’ve been having to call the store multiple times to check on orders, just to be told that their system never even checked me in. My metrics are good, so I’m not sure why orders have stopped all of a sudden. I’ve tried sitting in Walmart parking lots, deleting and reinstalling the app, logging out, everything and nothing has helped. I’ve even rush ordered groceries with my own Walmart+ account, then turned on spark just to see if I would get the order, which I never got for a whole 2 hours. I had to call support after 4 hours of waiting just to be told that they couldn’t find a driver to deliver the order. Needless to say, I had to cancel my own order that apparently was never sent to me or any other driver. There has to be something wrong with the system! There’s no way people just completely stopped ordering groceries.

Terrible app, hardly works. Buggy, glitchy, horribly designed app. Must log out and log in, delete app, turn phone off JUST to receive orders most days. I dont know why this is, the system just loops you out at random and for no apparent reason. Some days the app asks me to verify if im a human more times than i will receive orders. Also while you are sitting looped out of the app, you will notice other drivers pulling up, receiving multiple orders(as im sitting here typing this, it is currently happening to me). There should not be an app this poorly designed that people are dependent on money for. There is absolutely no reason for how poor this app works and when you call for help, no one has any idea how to help. They tell you to log out and back in, and when that doesnt work you are on your own. Most of the time they contradict each other, saying “there are low volume of orders, and your metrics arent high enough”. Then when you go and raise all your metrics to above average, they say “metrics do not effect orders you receive”. It makes no sense. When the app is working, i have no complaints what so ever. But the truth is, the app usually runs smoothly one day out of the week. Unacceptable and i would have left 0 stars if possible.

Shady business practices tips stolen. I did enjoy driving with spark driver until like others have noted tips disappearing. I have kept track since my tips have stopped all week long I received tips and then the customer service says they see them and will contact me. They then contact me and say they don’t see the tips. Which led me to ddi the people giving you your pay. Upon receiving my tax forms it shows there $1700 paper work fee? Where did they get that money? They do not list anywhere when and where the money was taken from me. It gets worse they have no phone number listed or even an email address to contact them. It says you can chat with them but when you log In There Is no chat or contact option to be found anywhere. So I think I’ve figured out where the missing money goes to ddi aka delivery drivers inc. Spark says tips aren’t listed and Ddi takes a huge fee for literally doing nothing and doesn’t say how when or where this money comes from. The worst part is spark drivers wait forever to pick up there items when Uber Eats are loaded right away and get the majority of the work as it is. Uber eats pays way less but at least your money doesn’t disappear only to deal with incompetent customer service.

TRAUMATIZING!!!. I completed my 1st order today and can I just say it was traumatizing! The entire experience! I am a seasoned Uber, Lyft, Uber Eats, Door Dash, Food Dash Driver with a 4.9 -5.0 rating O.K. I don’t let people eat in my vehicle is the only reason it’s not a perfect 5.0. (I quit those because people have gotten to crazy for ride share.. door dash customer are the most unappreciative and my cousin said this was much better)This app needs major work. 1st they throw you to the wolves with minimal instructions. Second the customer said she couldn’t contact me and I couldn’t reach her either. She lived in a new developing neighborhood that couldn’t be found on Google and her Notes about that couldn’t be seen until after I confirmed delivery. Now make that make sense. I should have seen those notes before hand. She was in her car driving around looking for me looking for her O.K. Then WalMart’s system was messed up which delayed the orders being filled in a timely manner. After they scan my order it kept showing it needed to scanned again on their end which took forever. So I only did 2 orders which took 2 and 1/2 hours due to app and store issues and called it a day. Yes I tried support but it was going with a pre recording about submitted documents and waiting blah blah blah and I had perishable items that needed delivery immediately! Didn’t have 25 mins to waste to get a real person on the line.

The pay is better then door dash but. When working for Spark Driver it can be a waiting game, sometimes you will get horrible Offers and sometimes really good offers that pay well. Most of the time you will be driving far so you will be at the gas station twice a week which will take away from your earnings. Your car will also take a beating driving all around which I wish I could get a delivery vehicle. Here is the thing I wish they would stop and that is giving customers 24 hours to change there tips which there will be customers who will tip bait a delivery driver ever so often. This is how they do it. Say for example you had a offer that said 57 dollars 15 stops, you so without tips your looking at 37 dollars and with the tips your looking at 57 as it says for tips 20. When your done completing those 15 trips your hoping you get what you saw in the first place right which is 57 dollars, well guess what the customer who is a tip baiter will take that 20 back as he has the 24 hour customization to do that without the slightest reason why he took it back, so then you only make 37 which I find very criminal. We are here to provide for our families and sadly we have to hope the customer that promises that tip that you see before you click on a job will pay you that tip..

Good experience. Been driving for a month now and I can say it has been a good experience over all. The three negative things I can say is 1- the time to pick up an order should be changed. I sometimes have 20-30 minutes before I can pick up an order and will have to wait in my car the entire time. So I just started to door dash during those 20-30 minutes to at least get some money. 2- The customers have 24 hours to change the tip. It should be firm once they place the order. They can easily change the tip to less money. And 3-one of the Walmarts I went to was extremely backed up. They had over 100 orders backed up. I went at 8pm and one of the workers came by and said it would be an hour before getting the order. Since I was hungry, I went to eat and came back. The same guy then tells me it’s not ready yet so I wound up waiting another hour. So it was 2 hours waiting. It got delivered by 10pm and the person that made the order had ordered it at 1pm. She was very understanding and even changed my tip and gave me more money. I will not be returning to that Walmart. Luckily the app lets me change the zone and I can go to another city to work. Other than those two things it’s been a good experience so far.

Needs some help. There is a disconnect between Walmart and spark. I have had several arrivals on express orders that are not showing Walmart of my arrival. When you call in they don’t see you but spark says you are there and waiting. Walmart refuses to release the order because they apparently lose the additional 10$ they charge the customer. The worse part is you then have to reach out to spark and go through a whole process and explain in great detail the issue. Meanwhile you have lost time and money and in the end your order has to be cancelled. I have had this happen numerous times and I know 4 other spark drivers that have all experienced this as well. It is very costly to the driver. I sat beside another spark driver just yesterday this was happening to. Spark needs to release the orders to the driver when this happens instead of just canceling the order and sending it back out into the round robin pool. If I have sat and waited I should be allowed to make the delivery and I’m sorry but a 2 or 3$ arrival fee doesn’t cut it after you sat there 30 minutes dealing with the headache and still lose the order. You are stuck in limbo when this happens. Needs to be addressed!!!

Poor Customer Service and Communication. Voice over three years of positive experiences and over 6000 deliveries I was actually doing very well. Then when I updated my insurance, I ran another background check and deactivated me because they found a driving while suspended license conviction on my record. Since I knew that wasn’t true, I had to do some research and I found out that somebody else with my same name but different drivers license. A different license plate did get one. When I sent that information in to the background people, they confirmed it and changed my driving record back to spotless. It took seven weeks, 22 phone calls, and for peels just to get them to respond. Every time I called somebody I got different information. They are not on the same page. Finally spoke said yes your driving record was corrected but you’re still deactivated. They don’t give you a reason which is absolutely ridiculous. I’m still not sure why they kept me deactivated, but I ended up finding a better gig so it all worked out in the end. They did lose three families that shop at Walmart though. Both my children and families and now my family no longer shop there. The deliveries weren’t bad but the spark customer service was horrible.

Pros are great, cons are horrible. Pros: -one of the best courier apps as far as customer base (in my town) - easy to use - one of the better paying courier apps - wide range -large orders (more than 3 customers), single batches, and in store shopping. -in store shopping shows you the aisle and section, usually accurate. Cons: - I think the Walmart employees hate us. - The terms and conditions aren’t clear. - employees deliberately look into your vehicle looking for something to be wrong. -loooong wait times. (Supposedly you get paid for waiting over 30 minutes, I have yet to see that.) - sometimes the items are very heavy. The worst cons: - in store shopping will have you in Aisle A, send you to aisle F, back to A, over to G, back to A. If you skip ahead and the item is not in stock can’t see the replacement options. (Please put this in alphabetical order.) -with two stores in town, I will be all over the place as the east Walmart orders go to the west side of town and vise versa. What I wish would happen: -we should be able rate employees and vise versa. (I had one lady YELL across the parking lot asking for help for a question. Leaving me embarrassed and other Spark drivers looking at me weird.) some of these employees are extremely rude. - please have a distance around the store we are at. I drive so many extra miles going back and forth across town. - the aisles for in store shopping to be in alphabetical order. I waste a ton of time walking back and forth in the store.

Metrics!!. For the last month or so, I’ve been dealing with a big issue with my metrics. Being a full time driver, I fully depend on this work. I’ve been calling support 2/3 times a week only to get the same answer.( They will create a ticket and have my report escalated to a higher team) We all know the higher your metrics, the better round-about offers you get. Since dealing with this issues I admit I haven’t been taking those low pay but large orders that even come in batch orders. For example: start of the day my metrics is at 60%, I decline 3 round-about that day but I take 10 orders that day also. The next day I’m at 50%. How!! That was happening for weeks. I’ve gotten so many excuses of why that was happening. Knowing it wasn’t my fault. Last week I finally spoke with an agent who told me that it was a problem with the system and they were working on it. On Sept 19 I woke up with my metrics at 100%. Fully excited ready to go make money. Get out there offers wasn’t great, declined 3 offers that day, and the next day I’m at 72% . The math is not right. Same issue yesterday and wake up the morning and I’m at 33%. Spark!!

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Easy App. This app is very easy to navigate and loads each page quickly. It’s well designed and all the info is easy to find and read. Even the color scheme is pleasant! I’ve been using it for a few months and haven’t had any real issues, except occasionally earnings don’t post for an hour or so after I finish a drop, but that’s no big deal. Oddly enough, about a week ago all the WM stores disappeared from the app, though I still get offers from them daily. I can’t see busy areas or surges, which is very frustrating. It happened while I was using it one day - there one moment and gone the next. I tried updating, logging out, and even uninstalled/reinstalled the app to no avail. I’ve asked drivers in other zones about it and a few said they have the same issue, so it’s not just my phone. If the developers are reading this, can you tell me if this will be fixed soon?

App works fine, metrics system is the worst. The app itself is great. To me, it’s user friendly. First few weeks were great but once I hit 50 orders my customer rating went to 4.0 and orders come in slower than molasses and I don’t get the incentive bonuses anymore. I tried to ask customer service about the rating system and they are not knowledgeable on that aspect for some reason and were no help. I order groceries from Walmart and can leave driver ratings and it says 4 is good and 5 is excellent so I don’t know why they would penalize me… 4 out of 5 seems pretty good. Also, I’m trying to figure out why they even let customers rate or use it as a parameter in that regard. I rarely ever see any customers, always just leaving orders at the door. I contact every customer via text or ringing the doorbell so they know the order arrived. So not sure what they are rating me on and why that matters. If I interacted with every customer it would make a little sense but this system is absurd. I thought I would just use spark exclusively but I’ll just use it as a supplement to using Shipt and Uber. Their loss

I’ve done Spark for a year - here’s the real story. Are all the recent reviews for real? The reason why so many people are being attracted to doing Spark are because of the false expectations some of you are leading on. I’ve been doing this a year, I’ll give you the real story and what to expect. I’ll keep it simple. Spark driver has gone downhill for most drivers in the last few months. If you’re considering doing this for any type of income, your full time job or supplementary, don’t. Why not? - Most zones are oversaturated, you won’t get offers as frequently as you may need to. - Wait times for curbside pickups are no less than 30 minutes per delivery, cutting down on earning potential. - Direct deposit is no longer an option, you must use a third party service to get paid, and then transfer to your external bank account. - Tip baiting is rampant. - Pay is going down significantly since the beginning. - Shop and delivers are going away, cutting down on earning potential. There are other reasons why I wouldn’t suggest downloading this app, but Spark/Walmart are doing everything backwards from the way they should be running this.

Horrible app and service. Plain and simple the worst app for delivery, terrible customer service and even worse pay. Keep in mind they will find so many excuses not pay you for work they tell you to do it’s insane. Wait time pay maybe if that app works, pay for returning orders, perhaps if they don’t decide to cancel the order while in route back to the store so you get paid nothing for the original trip or the return pay. Holiday pay and bonuses even bigger joke, they will be so behind you’ll get one order done every few hours if that. Oh and enjoy the rating from their system for late orders that they’ve given you after their late and customer ratings based off the late delivery that was never updated. As to the developer response, what a joke basically you can call or write in to the same people that lied time and time again having me deliver orders for free under the guise they would get you paid and claim your paid for wait time. You will never even get a response to an escalated ticket, automated or otherwise from these people. Independent contractors here are just just trash to be discarded.

People Zones. I use to love doing spark made pretty decent money. But now they done where people can change zones and so many people working in 1 area . When somebody apply they say the zone full but they apply somewhere else then change to the zone that was full and that puts to many people working in that 1 zone or city takes money from the people who originally apply in that zone and got accepted. I am 1 of the original people in my zone that had to wait weeks to get in my zone b4 I got to work with them b4 they allowed u to just change zone and now it’s so many people I don’t make no money cause as soon a offer come in somebody snatch it b4 can even accept it . It’s so many people trying to do 2 Walmarts in 1 zone u can’t make money I think it’s unfair to the people who applied for the zone and got accepted to have all these new workers come in and just change zone they should at lease make the new people work in there on zone a while b4 just letting them change zone as soon they get accepted. My opinion I don’t know if any others zone are this way but it’s only 2 Walmarts where my zone is and there are too many workers for that no money to b made

App has gone to crap. You know it’s not worth it when the people loading your car make more than you. Walmart should be absolutely ashamed of the way they treat their drivers. This isn’t dropping Jessica off a cheeseburger at work it’s delivering hundreds of dollars in groceries to families. They pretty much let anyone on the app anymore. So the market is over saturated. Dedicated drivers that have 1000s of deliveries and perfect metrics don’t get priority over anything. It really makes it hard to build customer relationships because of this. They basically steal from us every chance they get heavy pay extra effort pay don’t exist anymore tips are coming in smaller or not there from customers that I know tip. Honestly I see another class action lawsuit in there future. Soon! You know it’s bad when you can make more working for 2$ Tony.

Iceses. I don’t know what’s going on with the spark app but I don’t be receiving offers for hours on in its frustrating an it is ridiculous that the App is acting up like this an Now it’s almost like a waste of time I am a loyal delivery driver for spark but Now it looks like ima be working somewhere else because I’m not receiving an offers an I dnt know what the next day is going to be like an this thing where its thee trips on one an two of the orders have more groceries an the third one have bout ten or more items an the pay is not fair at all whatever changed needs to go back to the way it was an then the miles for most of the orders for little money it’s not fair either I think it should change back period support needs to do better an the app needs a very good refresher or something cause something has to give i am a loyal spark driver an I have these problems with the spark app thank you

Love driving spark. I love driving for spark but this is about the app’s functionality… overall it’s easy to use and easy to understand and it’s aesthetically pleasing making navigation easy. I would say there should be more offers given at a time since it only seems that 1-2 offers come every hour. Waiting 30 minutes just to say “offer taken” after literally 1 second doesn’t seem to make sense to me. There was an update for “Shopping and Delivery” and its makes me more willing to shop because sometimes the app would direct us all out of order and have us taking more time than necessary. The app does freeze sometimes but I do like that that fix is just to close the app and open it back up. A lot of people come out to get their groceries than wait for it to get on their porch. I often times take a picture of just the porch with no groceries. I wish there was an option for the customer to sign or tick off that they are being handed the groceries

Deactivated Without Reason. ive worked as a contractor for spark since early 2021. it seemed fine, if i had good stats then i’d get more orders. after a while i decided to get an apartment because the money was good. my stats were 4.8 customer rating and 84% acceptance rate, with over 450 orders completed, all very good. and then all of the sudden last night my account gets deactivated. i can’t think of any reason why this would happen, everything seemed to be going fine. i called support and appealed the deactivation. they couldn’t give me a reason why it happened, they said i’d get an email in two days with the reason and what to do about it. i called again and the next person told me i wouldn’t get the email for 7 days. and then called again and that person told me the appeal was denied and i won’t get a reason why any of it happened. moral of the story is don’t rely on something like this to support you. they will deactivate your account without notice or reason, they do not care about you or the hard work you put in for them. because of this i may lose my apartment.

Spark driver. A great way to make a little money on the side. It’s really a mindless job, not difficult. Things I love about it are the flexibility (I can do it when it fits my schedule), the money I earn is instantly deposited (although tips 24 hours later), it’s easy if you don’t mind driving around town. Things I don’t like about it are getting job offers from the other Walmart store in my zone (which is a 30 min drive from me and impossible to accept when I’m in Spring Hill—this location should not be in the zone and they should make it have its own zone); the wait time to pick up the groceries can exceed 15 minutes which completely throws off my hourly earnings AND often prevents me from returning in time to catch the next round of pickups; finally, the shoppers often won’t bag items and instead just toss them in the bins which makes it really tough unloading them at people’s homes (sounds minor but it makes a big difference in timing my drops).

$$$$$$. I have two neighborhood markets and a super center close this works great for me. Issues arise anywhere in life but the app has been good. ironically issues happen when it’s really busy or deals for days around black friday but solid app and improving. Only been in my area since September and it’s nice. you can give feedback right away after deliveries and yah. all good besides the 2$ i never got back because the app had an issue then it automatically i guess changed the paid amount but oh well 2$. and no email back from customer service but the app just gets better and better AS LONG as the store is doing there part. and if I ever recognize issues I have started to call the store before I leave to do a trip because there’s a few signs I can tell when I think the app is having issues and that helps not leaving when an order is not ready. Keep it up walmart! good job spark workers/drivers

Needs More Consistent Pay. Overall, a person can make decent money with this app. However, the payout is very inconsistent. It is important to point out that each trip takes roughly an hour to complete, from the time an order is accepted, picked up or shopped, and delivered. So it is absolutely unethical that this app would ever offer anything less than $20 considering we also drive our own vehicles. I have seen more $7 and $8 offers this year than ever. A customer’s tip should be a bonus to a fair wage, not a part of the wage. Comparable to waitressing in that you never know what someone might tip, and you could have two stops for 100+ item orders that pays you $7 with no tip, or a single 11 item order that pays you $18. This is flat out wrong. There needs to be some level of consistency so that we can leave our house with confidence at the start of the day and know that we will be able to earn what we need to for our families. I personally love what this work has to offer in terms of flexibility, but I would actually work way more if I knew it would be worth it! So in that sense, the customer, the stores, and the drivers are all missing out on better and faster service because I’m certain I’m not the only person who feels this way, and I know drivers who have quit over it. The fact that the companies are willing to pay less and risk great workers quitting, as opposed to paying a consistent wage and retaining people who actually want to do a good job is a shame.

Shame how it works…. At first when you read metrics are for you to be prioritized on offers… thats totally not true, my metrics are high at the moment OTime 100, DropR is 0, Acceptance R is 80 and Customer R is 5… I only get to receive R Robin offers for 6 or 8 bucks at a 20 miles distance Walmart… some times they put incentives to complete an X numbers of trips… they aloud you to achieve the first ones… after that, if you are about to hit the next Ones… they cut you out and stop sending you offers… no matter what time of the day is, and you can go to the nearest store and see how lot of drivers are coming and going… when you call Customer service and ask why? They send you crappy excuses (weather, low work volume, you have your phone updated) last surprise you going to see after your hard work is when everithyng is going perfect they going to drop your Customer rating for what I Can see… that 20 dlls erarn amount p/h is just not true

Issues. Spark needs to require ID for signed orders so that customers can not claim their orders were not delivered, or require a picture. Are we also at fault if the customers order gets stolen before they get it? Why are customers allowed lie about delivery to the wrong house if in fact it is the right house or is this a App glitched? Tip baiting should be hit with a 3% fee to return the tip money back to prevent tip baiting. Batch orders of more than 10 should have better pay to make up for the long trip back to the store once the delivery is done. Driving a 25 minute trip back to even receive orders that you can arrive to on time is close to impossible. Spark also needs to listen to their drivers more instead of thinking we are all stupid. We report problems only to be hit with review this or that, which isn’t solving the problem we inform you about. How about you listen to your drivers for once. We are here to make money and help you make money too. The Spark platform should also hold themselves responsible for glitching and faulty app issues, instead of blaming the drivers.

Spark. I’ve been doing spark for the past couple of months now and to be honest, I do enjoy it there’s pros and cons to it. I wish that the app a little better developed. For example, sometimes when I go to scan items, it won’t scan it no matter how many times you try so that I can really put you behind especially when you got an XL order another thing that I’ve been noticing a lot lately is when I accept curbside pick up orders, I understand that, the Walmart employees might be overwhelmed with how many orders are being sent in and out but I feel like they need to be a little bit more organized because I have waited about 40 minutes one time, and I also wish that the app would categorize the items that you’re shopping for by the aisle it would make it so much easier if there’s things on the same mile to get them while you’re there and they go all the way across the store and then go all the way back across to the store again there is no point for that but other than that I really love and enjoy doing this Walmart deliveries and curbside pick ups.

Horrible. There is wayyy too much going wrong the app!!! It seems like every time there is another update the problem starts. Pay rates decrease on everything including show up pay for cancellations on both ends. The other day I was selected for a cart check as usual I only had 2 items. I was able to scan the items on my end to complete the shop but when I was cart checked one of the items failed for some odd reason. A message popped up on my phone about personal items as if I was stealing and 2 check boxes popped up if the wrong box was selected I probably would’ve gotten in trouble. The associate confirmed that the item did match but had to select that I had returned the personal items back to her in order for me to proceed. Yesterday I was allegedly reported after completing a s&d by the store after I left for the same reason but this time no items failed but that same message popped up and the same steps had to be followed in order for me to proceed. This is going to cause major problems for drivers. That is just a small part of what’s wrong with this app I would have to write an entire book.

Stay clear…. Horrible. First you apply to ddi, but if/ when you need to contact ddi, there is absolutely no one who works for the company. For over 6 months I’ve called hundreds (and I mean it) of times, left countless voicemails, emailed multiple forms, called spark directly, spoken to supervisors, and even opened a complaint with Walmart about ddi and guess what…. I STILL haven’t received so much as an email back from a single solitary human being regarding helping me with my account. What’s the point in applying for a job that doesn’t care about you and doesn’t take you seriously enough to help you? Walmart should be firing ddi and taking on new applicants directly. This is what happens when corporations just want to be cool like the other delivery companies but don’t care to put in any effort to helping the people who actually want to work for them. These companies should be embarrassed and ashamed. I should NOT ever have to go through as much trouble as I’ve personally experienced with ddi and spark and still come out empty handed. Anyone interested in working for this company will have better luck resuscitating a zombie.

App. I love working for spark but the app is so slow and just loads most the time when you try to accept the offers it’s really annoying I had to come back and edit my first review because now I see my metrics are going down over things that that it isn’t suppose to hit down for like the weather and the app It’s snowing in Louisiana where I live and it was hard to drive in that I never drove in snow before so yes I drove extra slow to make sure I didn’t hurt someone are wreak my car I’m sure spark not going to help me fix it And I had to reject 2 orders us the app said pick up at 2 39 and drop off between 7 and 8 and the store didn’t have it and I called and got the driver support to cancel it but my metrics went down for that when it wasn’t my fault Update Every week when I make 350 I don’t get any more orders it’s a Friday been good all week it says it’s busy now I get no orders Ans I need one order to get a bonus it’s not just happening this is the 3rd time this has happened my wife does this too and she getting orders I lost my job and this is full time for me but they cut you off when you get to 350 which to me is wrong

Disappointing. I have been a delivery driver for door dash for years and was recommended to do download and do this app as well. The verification process took weeks which it already a bit of a turn off but I still wanted to give it a shot. I tried to do my first order and the whole experience was awful. I accepted a bid for 7 dollars. The app sent me to a Walmart on the opposite side of where I was supposed to be. So I had to turn around and drive 30 minutes to the correct Walmart to where I sat there for an hour waiting for the order to be packed. Finally someone came to the parking spot to help and that’s when I was informed that they did not have that order in their system at all. So I called the support line in which I spoke with a gentleman who there was such a large language barrier I ended up just canceling the pick up order on my side. After over an hour and a half on this reliever I was then compensated 2.36ish cents for the whole experience. I was baffled with the whole experience and will be deleting the app. The maps aren’t connected to the app so when you pick which mapping system to use I guess it doesn’t guarantee the right pick up location. I wish I could give it 0 stars.

Fraudulent accounts and use of robots. Identity verification must be daily, only with the taking of Face ID and license scanning, without the option of sending a text message, which only allows the use of one device. Stores must also ask for Identification for delivery and Shopping, to avoid the use of fraudulent accounts, as well as robots that steal orders. Drivers who have legal accounts receive fewer offers every day, it is frustrating to call the driver service to report the number of people working illegally, they only apologize but do nothing about it. It seems that the application only cares that the orders reach their destination, regardless of whether or not the person has a criminal record, including most driving without a driver's license. I do not understand how they do not give priority to the complaints that the drivers make every day, to continue doing our job, the 4484 store in Raleing is alarming, the number of third-party accounts, purchased illegally apart from the use of robots, please help us to things running well, we just want to keep doing our job

The waiting process and not enough slots. So doing a background check is fine but the waiting process for it shouldn’t take more then a week to complete especially when you have finger prints and previous background checks that pass like flying colors and not to mention how do we know if drivers are needed for your town there should be a notice also if drivers are inactive for a while should be dropped and allowing other applicants that are still in the processing stage of there application to be able to try it out I noticed that on the application saying my application possible won’t be completed till there is a spot so if your drivers are just sitting ducks and are inactive for a week or 2 or longer time for a new driver out with the old and in with the new I know it’s self employment and on your own time but the ones that want to take on the abilities won’t have a chance to till you take action on you driver situation honestly not knowing how many slots for your town seems kinda weird to me if if there’s no available slots take it down and say full no drivers are needed at this time

App & App support are terrible!. The App and App support are just terrible! Half of the time the app freezes up or stops working! The support department just tells you that they will be forwarding the issue to another department and that you will be hearing back but then that never happens. I was once logged out and off of the app completely for around six hours and I was sent a notification stating that my trip may be reassigned if I did not check in soon. This so called ghost trip got used against my metrics even though I had not accepted any offer and had been logged off and out for six hours already. I was always in the green on my metrics which is what they want and determines if you get a trip offer but the majority of offers I would receive were $7 and $9 offers once every two hours. Keep in mind that this was with a 100% on time rate, 0% drop rate, 78% acceptance rate, and a 4.9 out of 5 customer rating which are very high on their green level metrics and determine your trip offers. I must say that, in my opinion this app is a bit of a scam!

Good gig. Spark is a good gig…it’s not a full time income but it’s a decent income and the freedom is priceless to me. They just need to fix a few things….like when you have to be at a store 15 min before the order time but you can’t check in til the order time….waste of 15 min…also say I have a 2 drop job and drop one is at 7:01 and job 2 is six minutes from job 1… the time to deliver job 2 will always be 7:07 …they give zero time at job one to put the stuff on the porch and take the pic….they need to give a couple minutes for that…I’m always late to the second order ( often I have to make a few trips to get it all to their porch) … and I get tons of orders that the arrival time is in ten minutes but the store is 40 min away from me so I can’t accept the jobs which kills my metrics cause they are often round robins …that’s not fair…but all in all it’s still the app I use most!

Lack of items in stock.. When you take an order to a customer you get your tip decreased or taken away because they all think we work for Walmart. They also bring out smashed/damaged items including eggs and bread. I can contact the customer to let them know before I leave the store, that is if they answer their phone or message. If you are doing a shop and they are out of a product or everything the customer ordered you have no way to contact the customer during the shop only after the shop is done and if you call support they tell you to cancel the trip because they have no way to notify the customer and that will effect your metrics. You can get them to transfer the call to a higher up but with the wait you will be stuck on the phone for 30+ minutes and the app will automatically drop your shop. It’s beyond frustrating when you know you go above and beyond to deliver great produce and products that are old or damaged and you have no control of it. They need to allow more time and the ability to communicate with the customer.

Bad experience. I started this app a few months ago, I was excited, lots of friends have successful stories. I was working hard to have excellent metrics, but all of the sudden I started getting offers only from 2 specific stores that are 20 miles away from my home. My perception was that you will get an offer based of proximity of location, so why if I’m standing in front of 2157, I’m only getting offers from 2953 and 3560? I already called 2 times to customers support and nothing has been done to remove / block these stores from my zone. It’s frustrating because my metrics went down in one month from 86% to a 67% . Now it’s hard to bring them up since I’m only getting offers from a far store. You have to make it make sense. I have car payment, car insurance, gas, maintenance expenses and I get an offer of $7 for a total of 107 items with a distance of 20 miles (45 minute drive) in addition to a 3.5 miles distance from the store to the customer house… do the math!! It doesn’t make sense. Offers should be given base on proximity of a store so that way you don’t have to cancel the offers, and continue to grow. Please , please!

After most recent update support chat does not load. I have to delete my spark app and re install to be able to use my support chat for help after I’ve used it once in order to use it again I have to redo the steps mentioned. It doesn’t load I’ve been calling the phone number for support when I could easily message them instead. I have an iPhone 11 everything is up to date on the app and my phone I have no idea why this is happening support wasn’t sure either. I’ve tried all trouble shooting steps nothing seems to work. This is such a huge inconvenience when I need to access help on my deliveries. Please fix whatever is causing this I can’t be the only one I’ve looked it up and have read others having the same issues which is how I found to delete the app and reinstall it but I’m having to do this every single time I need to use the the chat feature and can’t do it while I have an active order. Super frustrating.

Make some extra money. This app is pretty incredible overall. It’s a great way to make some extra money, I just don’t agree with the customers ability to “rate” drivers. Many times we are at the mercy of the stores and based on their performance, our performance can be negatively impacted. I’ve waited at stores for as much as an hour before, resulting in the order I’m waiting for, and literally all subsequent orders being late. Another great option would be able to “start delivery” even prior to the “pickup time” if the order is ready. There’s a real time (essentially) update in app about the status of the order, but we’re still unable to start an order prior to the “pickup time.” This would be a great option as it would open up multiple orders in the hour, increasing driver productivity and profits for all involved. Thank you for an overall great app and opppirtunity.

Bad Metrics System. Been using this platform for a while and I love that you can make very good money. App is very user friendly occasional issue but nothing major. The down side is their metrics system. They have customer rating, on time arrival, drop rate and the dreaded acceptance rate. Based on how many offer they sent send and we accept the problem with this is that often times they send offers from stores that are so far away that you would not be able pick up on time. They don’t consider your gps location when sending offers and the worst part is if we don’t have a high acceptance rate you will not receive offers. Creates major down time. You could at a parking lot of a specific store and you will get offers for a sore that’s 10-15 miles away. Makes no sense financially and time management. They also send the offer multiple times therefore making your acceptance rate do down on same offer. I wish they would change this and that would not count against us the drivers. Perhaps change stores with closer mileage range to a zone. And or remove acceptance rate. Other than this I enjoy the flexibility and working for spark.

Realistic experience. Spark DDI is one of the best platforms out there. I’ve never been happier but there’s lots of issues. Unfortunately, people who abuse the system make it bad for others by using multiple accounts, cheat apps, or however they get away with it. They do it to drive back to back orders. Thise who don’t cheat get 1/hr. Can’t average $29/hr like they say when this is happening. Been on duty since 5am and it’s now 3pm and haven’t made $100. Totally not normal. It’s impossible to deal with the problem because you can’t turn people in. Worse, “the system” chooses you and if you don’t accept every offer, even if too far from you, your metrics go down. Then you get even less offers. You will be treated great when you call in only you’re calling a call center. They wrote emails and send them on. Be prepared to be frustrated. Everyone is nice and awesome. I really hope they can clear it all up. However, it’s hard to deal with as a long term loyal driver. That means nothing to anybody besides you. I’ve had a wonderful experience otherwise. It’s not anybodys fault but the people who abuse the system.

Pending Tips. So far so good with driving for Spark! The only issue I have so far is with waiting 24 hours for tip to post. In my experience with delivering for a well known pizza chain as well as customer service since 16 years old, is that people already have in mind what they will tip. For example, if the already have a $1/$5/$9 tip, that’s all they are going to give. Once they add it, it should be factored in immediately along with the base pay. You can add a line to confirm the tip to driver so the customer is sure. Once they confirm, the tip should be included that day with our daily total. I think it is unfair that people will manipulate a driver to deliver with an enticing tip then take it away. Especially when the driver utilizes his/her vehicle, time, and gas to provide an optimal service. Also, there should be a line/way for online orders to have an optional for a tip as well. I had one client (@ Jared’s Vault in Myrtle Beach) give me cash because she stated there was no where for her to tip. Thank you for your time and inquiry on your company, Jessica L Wheeler

Horrible Customers. After working with Spark 10 months I get a report the other day that I left an order at the wrong address. If you pull the address up in maps it takes you to a driveway. Once you go down that driveway you’ll see a trailer of the left and one on the right. The app allowed me to check it in front of the trailer on the left I took the picture and left. Three hours later the customer called me and cussed me out and said I left their order at their neighbors door. I apologized and asked if he was speaking about the blue trailer and said that neither of the trailers had an address on them and the GPS took me to the driveway of the blue one. He continued to curse and yell. Today I received a report alert from Spark stating the customer had reported me. I’m at fault because he didn’t have an address displayed on his trailer I’m also at fault because the Spark app allowed me to check in although I wasn’t in front of the correct address. This company has shown me they do not care about the drivers. As hard as we work for crappy money and zero tips they won’t even consider the problems associated with this situation. Instead they’ll just blame the driver.

I’m on the fence. I’ve been having Spark for about a year now. After Hurricane Laura, almost 3 months went by without a single order. So I quit. Fast forward to a couple of months ago, I came back. The app has had a few improvements but I absolutely do not support whoever runs this app or manages the ratings. EVERYONE is complaining that orders don’t come through like they should because they don’t. I can go days and all the orders say they’re taken by someone else. “Oh it was sent to everyone that drives” NO. THATS UNFAIR. If there is a timer that says I have a minute and a half to accept, that’s what I should have. If I deny the order, give it to someone else. Oh and the bonuses? 🤣🤣🤣 “complete 5 trips for an extra $20” No. every single time there’s a bonus program I’ll get 2 huge batch orders by they don’t count for the bonus because it’s 5 orders but only one trip. My pay is fine for now. But the rest of it has got to be fair or there won’t be an app left.

Don’t waste your time!. This app and company is a mess. If you’re in a tight spot financially and you’re looking to make quick cash, Spark will just add to your headache. They don’t pay on time which is technically illegal and they don’t pay you your incentives that you earned. I did a ten trip incentive for a $200 on top of my earnings, and they only gave me $50 of it. When I called the helpline, I was told, “you have to call in after seven days to actually receive that bonus.” ( I still have to review my pay) I said, “then why do they even offer it if you have to go through so much effort to earn some thing that you worked hard for and that Spark has promised it’s drivers?” This company is great at marketing not just to their customers, but also the drivers and makes you feel reassured that what they say is legit. It is not. Don’t waste your time. Do you Uber or ride if you need quick cash. This company needs to undergo a lot of work and management because quite frankly, this place will fall apart and lose business if they want to treat drivers like this. Very unprofessional! I will never use Spark again.

Poor supply management.. I drive for this application for more than three years I consider it my first job since it allows me to have access to time for my studies and other things but it's last time I'm really sorry for the way they shares the offers to the drivers it's so weird because if you contact them they give reason that it's automatic then if this real how to explain the same drivers Something instead of having favored drivers who get several offers while the others have done nothing all day. To improve this application it's better to also listen to the opinions of the drivers and finally I prefer to at least mention the payment problem because it's not normal how someone to deliver two offers for $9 and you will see on $9 he pays directly $6 and he keeps $3, it will be better to pay at least $15 directly for the delivery of two offers, because sometimes takes more than one hour to do it. Try a little to arrange especially your way of sharing offers to the driver so that all the driver can have at least offers Especially here in Illinois.

Pure utter garbage. This app is next level infuriating, and the webpage isn’t any better. Signing up for this app and completing the sign on process took over an hour and a half and I could noticeably feel my blood pressure rise through the process. Every page hangs infinitely at one step or another until you force quit the app and try again, you might have to force quit a dozen times to complete 1 step. Finally after never ending hangs and force quits I’m finally finished signing up. No confirmation email, can’t sign into the app to check application progress from a week ago because it’s telling me the password is wrong and I know it’s not, even tried forgot password for it to tell me I don’t have an account. I’ve done gig jobs before, this is old technology and completely unacceptable to have an app this utterly horrible in 23’. You can’t even use the webpage because it also hangs as bad as the app, a 9 year old could probably make a better app on a leap frog. For the developers of this app you should be embarrassed and ashamed to put such a poorly executed app into service and expect people to make a living with it.

Spark is a FRAUD, I did not get paid. I used this app thinking I could make supplemental income but I was wrong. I worked one day to test it out, I arrived to the Walmart waiting for an Walmart associate to bring out the groceries like the app instructed me to, but no one came out, after 20 minutes I walked inside to let an associate know I was waiting and a female associate said, “We don’t do that.” That’s literally what she said. I picked up 4 items, that needed to be delivered to 4 different locations and you don’t know that until you accept the job and the locations are were not close by either. So that took a few hours. But here is where it gets worse. I never got paid for the day I worked, nothing, not a dime. Spark uses a fraud company named DDI (Delivery Drivers Inc.) My account number and routing number is correct but I have not gotten any payment yet. I called Spark and but says I have to get in contact with DDI and when I try to call DDI accounting department they have a voicemail that is full and no longer receiving messages. Spark is a scam, stay away from this company, any company that uses a third party company for payments is a red flag. I have not received any payment.

Good app when you can get offers. I love the spark app when you can get offers. And every single time there is a promotion going on you get about two offers a day I don’t know the rhyme or reason for this, but I see I am not the only driver who has to deal with this frustration. When they offer you a promo do you that says if you complete 8 to 10 trips, we will give you an additional $60. You might get 10 offers that week and some of them you can’t and won’t take because it’s not worth it. It seems like you do better when they have no promo deals because you can never get the amount of offers to even complete the promo it’s like they’re setting you up to fail, I think I have had one good week working for Spark🤑 where I made almost $1000 after that it has been crickets and calling Support is unhelpful and you end up with the same results. I’m not sure why offers aren’t going off all day because Walmart is one of the biggest stores that consumers shop it. Not sure what they need to do in order to fix this but if you have to get rid of the promo deals that they offer that might be a start.

Shady & Scummy Spark. *DO NOT DOWNLOAD THIS APP AND DO NOT WORK FOR SPARK* Please don’t make the same mistake I did and think that Spark is on the up and up. They’re not. Their business practices are shady and I’d be hard pressed to believe you if you told me that they are indeed 100% legal. They use shady companies to pay you and notice I said companies. So multiple businesses get to take a chunk of your change before you can even be allowed to access it. Oh and don’t forget the self employed tax rate of 25% so if you’re unlucky like me and Spark takes 50% of each check well you just lost 75%%%%!! of your yearly earnings. Starting to see how Walmart is a billion dollar company now? Stepping on the backs of workers to boost their profit. That’s why the 3 people who own Walmart are in the top 10 richest in America. Not because their pay is fair and equitable and they’ve created a great work environment where everyone wants to be but because they make their W2 employees have to get assistance from government aid programs and make their contractors basically work for next to nothing. Please don’t work for Spark. Please run far away and find however many other apps you need to multi to avoid Walmart at all costs.

This App Needs Faster Pay!. The app in general functions as if it was coded by someone who has never done a spark order. It can be very buggy at times and has to many functions that should have an override button. For example, the time stamps between accepting an order and having to wait to start the order. What customer wants to wait for their order? The earlier the better as a general rule. My biggest issue with the app is why does it take a week to get my money! You give us a whole business card. Why is the money not automatically deposited on to the card or linked to my bank account and Walmart could charge a small fee like 50 cents to a dollar to do an instant cash out or you can charge a percentage of the cash outs value. It’s 2023 this should not be hard to do, especially when they have a whole separate card system that knows how much we got paid for the order. This weekly is pay is the only reason that I don’t do spark that often. Who wants to wait a week for there money when this is a gig job? I can’t stress this enough, work on this please.

Support. Support is about as useless as can be spent an hour and a half trying to deal with them and told them the same thing 15 times and they still kept asking me the same question. A monkey could of gave me better customer service then the three people I just talked to. Had to do a return but the item was the wrong item. Support said they would remove the order from me and pay me but never did. I tried to message them back and they just kept asking did you return the item to the store? I said no they won't take it and you guys told me to return it to the customer and you'll remove it from me and pay me what I was suppose to make for it. Told them I did just that but they never removed it and finally I gave up and just put it in that it was returned to the store even though it never was. All they wanted to know was did they store take it but when I tell them no they ask me again did the store take it. My six month old son could give better customer service then the idiots they have working for them.

Spark driver. Honestly, I have never wanted to down rate or write something bad about who or whatever I encountered. But these few days have been to peak of disappointment with this app including its support team. Last Monday August 1st, my account was literally deactivated without a notice or anything I only found it out while I was trying to go online and get few orders. I called on Tuesday August 2nd to get an understanding of the situation they told me someone will contact me in 07 business days to explain to me the reason of the deactivation. I waited for these days to pass none contacted me, I called again and was surprised that there was no ticket created for someone to contact me about the issue. And only then that the person I talked to on the phone assured me to have created a ticket for someone to contact me and that I should wait another 07 business days. Come on? Which kind of support is that? I mean even if I was employed by Walmart before laying me off at least a notification would be greatly appreciated and with spark driving it is just like a contractor job. Communication does not cost much than easing understanding and mutual respect and trust.

Not a good app or process. Do not sign-up for Spark Driver if you expect to get deliveries. They say it’s a round-Robin order process however this is not the case. My wife and I both have the app and have proved this to be inaccurate. She will get multiple offers before I see any orders. In addition they run specials to get as many drivers active on the app and then you are stuck receiving no orders. It is very poorly designed system. It’s like setting aside time to go to work only to be told there is no work but just wait a couple hrs we may need you. Too much wasted time. One suggestion for improvement is to have on the app the ability to see other active Spark drivers so you know how many people are working and you can eliminate much wasted time and not work. As it is designed today you have no idea how many people are delivering and no clue as to how many orders. As I write this review I have received multiple automated text messages from Spark of how busy they are however I have received no offers in a 3 hr timeframe. Doesn’t seem to busy to me. Very poor app design and less than desirable process in offer distribution!!!!

Worst app for deliveries. Everytime I press on an order it says offer has been taking by somebody else. FOR 3 WEEKS it’s been doing this. I haven’t been able to get one single order. When I first started I was very excited cause the app was running smoothly than it started to act up on me for idk what reason and I wasn’t able to get even half of the money I was making. Y’all need to seriously change the way your app works because it’s not fair we’re all fighting for orders. 10 people could be waiting for an order to come in and a few of these people could be hoarding whatever is coming in. Then my acceptance rate is all low now because I couldn’t get the order? Now if any order does come in. I’m only getting orders ppl don’t want the ones where you carrying 80 bags of groceries up three flights of stairs at an apt complex with NO TIP. That’s not right. You need to fix it because I feel completely betrayed by this company. You need to reset all of our meters that are experiencing problems because that is not fair.

Verification Deactivation Glitch. I was deactivated after going through the verification process for the first time. When I had to scan my driver’s license in the app, it kept messing up so made me redo the back image about 5 or 6 times before it was finally accepted. A few hours later , I get the deactivation alert in the app. So of course I called support and they said it was a glitch in the system but that I would have to email the appeals department and wait. If the issue is caused by a glitch in the app, I shouldn’t have to go through the appeals department, I should be able to speak to someone in tech or engineering. It’s ridiculous that the app screwed up but I can’t speak to anyone that actually handles the technical part of the company!! This should be able to be fixed with a click of a button in an hour, not days or weeks from some random department that has nothing to do with the many technical issues that cause these kind of problems. I just want my account back because your app glitches caused this problem, not anything I did.

Help. Where is the work????? Spark has a lot of orders coming in that have already been delivered, which it effects our ratings when we take them. There are a lot of scammers with two phones picking all of the good deliveries with high pay and less miles, shop and delivery only!!!! I could easily make $200 a day last year now I’m making less than $300 a week 😳 all of the updates are great, but catch and deactivate the scammers please. You have drivers sitting in the parking lot with lawn chairs waiting for work. Drivers rushing up to associates as soon as they park asking for their orders. Drivers getting out of their cars obstructing the door ways for priority access. They also have associates discriminating by favoritism canceling our orders for other drivers to pick up. The platform is over saturated in most areas, leaving us scrapping for work and wasting more gas driving to hotspots than making money. The metric system is not easy to keep in the green when you reject offers 10 plus miles, for 2-3 customers heavy items going to an apartment for $8. Please fix whatever is causing drivers to not make money. The moral is going down 😢

Worst app ever. The app consistently crashes while your trying to shop & deliver an order. People will put a tip on your job offer & they have 24 hours to adjust the tip so most of the time, people will retract the tip & than you get nothing. Your sitting around for hours waiting for one offer because they over hire people and there’s WAY too many people working for spark in one area. Other people can claim YOUR offers. You’ll get an offer a curbside pick up “express order, pick up ASAP” meanwhile it’s not even ready yet and your sitting there for an hour, waiting. They offer 6$ for a curbside pick up & no tip. They have no idea how much it costs in gas to deliver these orders and don’t compensate you for your time, hard work & gas in anyway shape or form. And even as an independent contractor your still evaluated by them based on reviews, acceptance rate, drop rate, arrival time & if your not perfect by their standards they will drop you. They haven’t dropped me but I know people who have been dropped even with green standings. Go on Reddit & take a look at what some other people have experienced. So sad.

Unfair company and practices. They mess with your metrics! Therefore, you can’t consistently make $$. For example, I’m 10 miles out and that’s not counting commute time. They literally send you a pickup for “ASAP” (4 min arrival window) and I’m out 10 miles plus commute time. My metrics drop because I don’t arrive ASAP. Even driving UNSAFELY/SPEEDING, I couldn’t make it on time! They used to allow a 15 min arrival window but they took that away. So, I called and someone with a rep and they told me Not accept the order. Ok, so then my acceptance rate drops in the metrics system. I’ve taken pics of all these Unfair practices and sent them in and now I receive less Orders (it’s not even worth the time to turn on spark). Previously, I stopped driving for spark for over 6 months and would watch my metrics just because I believed they played games and my metrics moved all the time from Green to orange and back to green lol! Folks don’t like working for Walmart. Why would like they like working for spark? The unprofessional treatment is obvious! Fix all the broken issues and the poor metrics system and spark could be one of the best $$ making platforms available!

I don’t know what this review situation is?. I find the app to work fine , I’ve used all the apps to drive for money you can use in my state ( Uber, Lyft, DoorDash, Instacart, Grubhub, Postmates, Roadie, Shipt ) and now Spark Driver. It’s true that when you accept an order sometimes the orders won’t be ready for pickup for maybe 30 or 45 minutes but if you can do another delivery with another app inside that timeframe you won’t feel like you’re wasting your time waiting, and if not even just waiting 45 minutes for the orders to be ready for pickup it is still worth it . The only thing I wish was better is not have to wait 24 hours to be able to see the tip amount from the costumers and the payment method thru a digital wallet , so there’s no instant cash out and you have to wait until Tuesday to see your earnings from the week on the digital wallet and then transfer them to your bank account paying a fee . But all and all you can make good money and you don’t have to shop like Instacart.

Deactivated. Spark sent me a message saying I was in risk of having my account deactivated for some reason. So I took 2 days off spark. The day I get back on they let me make $100 then randomly deactivated my account after I was done with a trip. I emailed them about this and they emailed me back and said my account would remain deactivated. No explanation to why or anything. All my deliveries have pictures and everything. I honestly feel like they don’t care about wrongfully deactivating people accounts because more people are signing up and it’s like a revolving door for them to get new drivers. But that’s not right that’s not considerate of the drivers who use this app to make money and pay bills. I won’t be ever using this app again and I wouldn’t encourage anyone else to either anymore… I use to tell people to sign up and even after they deactivated my account I was still saying that but seeing that they don’t even care to respond to my second email asking why was it deactivated and how long …. Yea I wouldn’t tell anyone to deal with this because it could be you for any unknown reason.

Technical applications are too weak, often faulty. Today I write an article to share with everyone about walmart's Spark application. SparkDriver is the original product of the big company walmart made by walmart but the application is showing signs of outdated technology and error-prone technology and lags far behind both Uber and Doordash. I would like to have some advice for the company to hire engineers from two companies to do it for you, the time for the driver to arrive at the Express package pickup location needs to be 20 minutes to drive safely, but when I click to receive the order, At that time the driver was too far from the pickup location. But pushing for only 5 to 10 minutes, but when they arrived, the walmart staff had not started work yet they said they had to wait another 20 minutes for them to complete the work, they said the application was crazy for 5 minutes, how could it be done. That's what a walmart employee said. The application also often has this or that error, reporting this problem will have another problem tomorrow