MyGov App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Not impressed. Finally being waiting for the app along time but it’s rubbish it shows you some departments it won’t read pdfs and yet it did if you went through safari but not anymore keeps coming up up with errors all the time can someone give me answers. TALK TO ME ????

No one ever thought about the login process. Did anyone ever think about the login process? If you choose myGovID, you have this janky 4 digit key half off the side of the screen you have to remember, then all these agreements to skip and setup a six digit pin and do you want Face/TouchID and how about onboarding and my goodness. How anyone without a degree in bureaucracy can get in to the app, I don’t know.

Pretty good!. I’m shocked that this is a government app because it’s pretty good. Was expecting it to be terrible. It’s made it really easy to look at notices from the ATO and Medicare. Was easy to view my notice of assessment and even make payments through the app. Still shocked that this is so good!

No way to provide feedback on bugs. The feedback form is a useless thumbs up or down. So no way to actually notify the app makers of any issues. Also I’m using the app with a disability (speaking issues) & there is no email address anywhere to contact them only phone numbers, Please improve accessibility. Many links throughout the app don’t work. In the workforces app if you click on a job the link on the next page you click on another link presumably external but brings up a warning so can’t apply for any of the jobs or see any info about them. & the first page doesn’t have enough info for you to try & search the internet yourself to find it. No way for me to share screenshots of warnings that pop up. Seriously … providing a thumbs up or down feedback form helps absolutely no one, developers or customers. Please create atleast a bug submission page if you are trying to avoid having to listen to all the other complaints

Adding concession card. I have the MyGov app installed and easily added Medicare card and vaccination certificate to my wallet. BUT I’ve spent days trying to get my pensioner concession card into my wallet. After trying all three methods to link my Centrelink card to myGov and getting an “unable to verify” message I’ve now been permanently locked out, and told I have to create a new account!!! I give up! I spent an hour and a half on hold yesterday only to be put through to the ATO section because the helpline had closed for the day! It shouldn’t be this hard to get your own information onto the app.

Workforce Australia Job search. Searching for a job on Workforce Australia is worser then any other online job seeking app. Handing in resumes is easier. Which makes a job plan extremely difficult when I'm required to seek jobs only on workforce Australia. If i use seek, jora or hand in resumes then both my employment agent or workforce Australia cannot state that ive job searched by workforce and mygov records. The whole job search system in 2024 has gone down the toilet. And i prefer old school job seeking. Note: job searches doesnt even have category of what im suited too. I search an area, the search comes up with 265,000 jobs, and the occupation is just a pick out of the hat. Shocking, fix it.

App is inconvenient & impossible to give feedback. 1. In the feedback area you can only choose from generic options. Preventing all constructive criticism from being sent. (Seriously who did this? They obviously don't like user feedback and deserve a slow clap). 2. Why can't I copy my Medicare card number?! It would be very useful for filling out online forms. 3. And why do I have to tap the card to reveal the card number? Are you worried someone will steal it? Is this an actual problem or have you created an unnecessary solution for a problem that doesn't exist and therefore added an extra inconvenient step for every Australian? 4. Why can't I import these cards into my wallet app on my phone? Oh, you created your own wallet app! Oh that's clever and useful (no it's not). Why don't we let every bank and company create their own wallet app and we can have many wallet apps? Because the whole point of the wallet app is to have a CENTRAL place for cards to belong so you aren't hunting around for the various apps all the time. Keep the existing wallet in the app but allow the individual items to be imported into the Apple Wallet app - please!

Just keeps locking me out. I installed app. And now it says I’ve been locked out of my gov and I need a new account. Called and got that fixed and it happened again. Going to have to call and get it fixed AGAIN. Can’t use Centrelink app either because of this. I don’t have time for this everytime I need to login to Centrelink or my gov app…….

Incredibly Poor User design & Experience. Why have linked services attached? Every time I need them (Medicare) it tells me it isn’t linked! But low and behold when I login to the web site - suddenly there it is!!! Your advice is to remove and link again which I have tried several times without any improvement. How can a national service provider release this app with so many difficulties!!! Also - Why create your own wallet / why not just utilise existing infrastructure and save $$$$$$’s of tax payers dollars developing your own for added inconvenience! Waste of time!!!

Update Problems. Message at logout advised “Medicare update required “ so I click on update only to be diverted to App Store so I try to download then open. However when I navigate on the myGov site no updates have been applied. This is also evident when logging out . The same update required message appears. Please fix or clarify!

Useful and easy to use. Ignore all the rantings, it’s the usual Aussie whinge for whinging sakes. The tool is useful and easy to access especially if you have the my gov ID app. It has its own wallet for SECURITY purposes. If you have things like Face ID on your phone, you’re in the app within seconds and access to your various wallet information. Works well for my needs.

Wallet limitation?. I appreciate the app making all my five (5) linked services easily accessible, but many of them also include cards that I cannot add to my Wallet. Why can’t I add my Medicare and Organ Donor cards as well as my Pension card? Was this an oversight or is it in development for a later rollout? I also find it disconcerting when the app suddenly shunts me off to the external website. Wouldn’t this present a security issue?

Still broken. Can the developers not read??? For crying out loud how useless can you be?? I have the same issues as others but the main one being the “ not connected to the internet “ message which effectively renders this app unusable… absolutely outstanding work you muppets!!! :))

Print Function. How about having a print function for documents found in the MyGov app? If one finds a document one wants to print, one has to shut down the app and fire up the MyGov website in a browser. One does not like that!

Clunky and frustrating. Can no longer sign in with a pin or password even though it prompts me to set a pin. Have to use digital ID app which is frustrating. Sign in process is not user friendly and goes round in circles. I gave up. Error message when I try to leave feedback.

A brilliant addition. What a great initiative-all the MyGov connections in one place and no need to sit at a computer and hunt for what you need. Everything you need is now in your pocket wherever you are. Congratulations.

Good Idea, Poorly Executed. I enjoy the convenience of not having to go into a website to access this information, but reducing the whole interface to a mere ¼ of the screen, this is VERY LAZY PROGRAMMING! I had hoped that out very well funded government departments would be able to do far better than this lame attempt at an app.

Needs to be more stable. App keeps crashing it says I’m not connected got the internet and to refresh it. I deleted and reinstalled it, still the same issue. If you want to Avoid headaches and frustration, just stick to The desktop version.

Another useless waste of government idiocy. The app itself is good (for having everything together) However - I don’t get ANY notifications from ANY of the services (not helpful at all) - may as well keep using the current apps as you are better off getting the services you need to use - put the Medicare card in the wallet (very helpful to have, so please take into consideration) - multi-select messages in inbox and trash to delete (for privacy purposes) - make Centrelink healthcare card CRN numbers bigger (if needed to show to services officers, and also easier to see for those with eye issues) Please update the app regularly as this will help customers with bugs and issues that may arise over time

What is this supposed to be !!!!!!!!!!. I bought an IPad so I had a larger screen to work with. I bought a keypad so my screen was uncluttered. Downloaded the app. Logged in. Found the app opens up the size of a phone screen. There is not enough information on the screen at the one time. Finally completed my report. On the bottom are 2 buttons one to save my report so I have a record of what I have done together with the reference number. This button did absolutely nothing. The second button is to print my report. This button did absolutely nothing as well. I shall be deleting the app. & going back to using a web browser. In the browser saving my report does what it is supposed to do. Then I have a record. Printing my report does what it supposed to do so I can print to PDF & save the file. Did someone get paid for this??????

Useless app. Why does my app insist that I am not online even though every other part of phone is happy to use the internet either via wifi or mobile data. Not myGov, my gov restricts any actual use of the app due to insisting I am not connected to the internet. This app is meant to be a convenience it is very far from that

The app is great!!!. I find the app great… Has everything l need unless it’s complex but l find it great uploading documents, easy to make a claim and check payments - best thing easy to use

Works for me. After reading reviews was apprehensive about downloading, but had no trouble at all setting it up and accessing information. So much easier to access cards in one digital wallet instead of different apps.

Unusable. Firstly I can’t sign in because the typewriter doesn’t appear when trying to log in. Then to get a digital ID you need way too much to conveniently set up. NOT EVERYONE HAS A PASSPORT or CITIZEN CERTIFICATE. I mean a drivers license and Medicare card should be more than enough. Typical government trying to keep their jobs by trying to make things harder than what they have to be.

Sooooo Frustrating. The app seems to work okay for most things but when it doesn’t, it just doesn’t. Try linking Centrelink - good luck! All the identifation details are verified, then you put in contact details and (for the life of me, I know not why) the date you moved into your current address, submit, then COMPUTER SAYS NO. F’OFF FOR 24 HOURS. Patience wears out after 72 hours. Who knows the date over 25 years ago that you moved in? Moronic question!!! Please do some real life testing of this app.

Average effort - random errors. Please take a look at the Service NSW for user friendly app, which works without the errors, and has an interface to navigate and understand. Please also consider integrating the Medicare app into the platform (eg iOS) native wallets for easier and faster access.

Frustrating and impossible to use.. Doesn’t remember your password. Doesn’t log you in. Doesn’t link properly to Medicare or the ato. So much complicated and user unfriendly security that I can’t access my own information and have to recreate a new account EVERY TIME. It’s probably easier for an online hacker to access my personal information than it is for me. Absolutely abominable user experience.

Full of bugs and 50% of it opening. It fails to open on the iPhone and sits there having a tug of war with myGovId. Sat there wasting over an hour and several attempts. This morning, it simply won’t open with Error messages everywhere. The website is not much better and have a tantrum and was flashing at me until I almost had an epileptic fit. This and the ATO app both fail and have obviously been deployed with little to no testing. Also the apps don’t accept passwords with “-“ in them yet the self generated iPhone passwords all have them

this is so stupid,. I have tried endlessly to log in and I can’t, I forgot my password and my notes that I keep my password are locked and guess what once u forgot ur pas to the lock key on notes u can never unlock it ever. Which means I’m doomed and this dumb system of secret questions is baffling. I am 17 and I just started driving and one of the question asked me what was the first car I have learnt to drive in. I was shocked cuz no way I have made this a question when I didn’t learn how to drive recently. I’m so DONE.

Everything in one place. It is awesome to see that everything is in the one place for government services.

Finally!. Quick and easy. Finally, push notifications for my inbox! Looking forward to future updates.

Why?. This is just a worse version of the website with no ability to edit your personal details (which was recently downgraded on the website so you can no longer edit certain features online at all). This app just seems unnecessary, but at least it runs better than any app the government has put out (really not saying much). Two stars because I'm impressed that it didn't immediately crash when I opened it.

Host Server not found. Pity, when I try to connect to ATO - I get an error message - “cannot connect to host server”. Also, it is a pity there is no easy way to communicate the problem to someone who might care to fix the problem.

Yes! Finally!. I’ve been waiting for this app. Long over due! I just downloaded my health care card, so easy! Something I’ve never said about government ever. Thank you!

Opening a tax statement gone wrong…. After installing hoping for quick easy iPhone access to MyGov instead of website, but when I navigated my way to my notifications and clicked on one the statement opened and closed repeatedly freezing the app. This happened again after opening and closing the app and also after app reinstall. There was no way to communicate this feedback via the app when I accessed the app again on reopening. The survey I did didn’t allow me to provide sufficient detail. This was a time wasting, disappointing and discouraging experience trying to use the MyGov app and this when I was under pressure to get my personal business done efficiently.

Unable to access vaccination record in the app. I can access my vaccination record through the MyGov website linking through to my health record, but when I try to do the same in the app it goes through the motions of searching but doesn’t return anything. The app is pointless if it doesn’t at least replicate the functionality of the website. Would love to see an update with this bug fixed

Fantasticapp. Finally, one app where I can see all my services in one place. Very accessible works well with VoiceOver, and now I can delete all the other apps.

WelldoneMyGov. After reading all the negative reviews I was apprehensive to download this app. Eventually I went for it if only to see for myself. The whole process was entirely painless. All I needed to know were my MyGov login details (duh). Created an 8 digit passcode and setup Face ID. Instant access to all the services. Pension Card went straight into the wallet. Haven’t tried Medicare yet. Hint: to set up a MyGov account I would suggest to get access to a computer. Phones are good but they are not that good. I am 79 years old.

Can not remove my messages. After many years of being bullied and duped by child support, I had high hopes I could remove those messages to pay excessive child support payments to the mother of my children that could not support them and blew the money on crap… I had hopes that the negative mindset that these reminders serve would be something I can remove… Well I can now remove the messages and will save me heading to Bunnings for cheap rope !! As I no longer need to see how I was bent over with no lube. Looking forwards to some functionality in the app however, this can’t be all about Covid or concessions hey ?

Bugs to fix. Hey team. You got bugs to fix. My email section is having a fit and just flashing what I wanted to look at before returning to the screen. It’s too quick to catch the close down X Withhold functionality bonuses until repaired

A nightmare to use!. Virtually impossible to use. Changes every time I try to use it. I feel anxious at the thought because it has NEVER worked smoothly!! I’m educated and tech savvy so can’t imagine how people who aren’t so confident with tech go. It asked me to make a PIN yesterday and now when I log in I can’t access my linked ATO account due to identity not strong enough. Keeps giving me an error message to log out and back in again with stronger identity but seems to be no way to do this or set identity default. Just comes up with the PIN prompt every time. Why ask me to make a PIN if it’s not going to let me access my linked services once I’m in the app? So confusing!!

Glitch when trying to read inbox messages. I like that the app links the tax department to Medicare and everything in between. What I don’t like is when I get a message notification and I log In to read it, it’s says “not found”. If wait a few hours or a day or so it will eventually work. Please fix the glitches in the messages

Excellent App. Very Easy to use, user friendly, easy to navigate around also. Compared to the old my gov app.

Surprisingly easy and it worked!. Downloaded with apprehension but was pleasantly surprised when it all works well. Only thing that I couldn’t do was share my international covid certificate to save in my files. Everything else worked well 😀

NOT TESTED PROPERLY!!!!. The app can’t handle apostrophes. I have an apostrophe in my surname and in the suburb I live in. The app (and the website) can’t handle either. When I tried provide my details to link Medicare to GovID I’ve got an error message with a direction to call the Medicare call centre. You clearly didn’t test it properly. I’m currently on hold with the Medicare service centre (twenty minutes and counting!) waiting to get some help. This all happened because I was permanently locked out of the Medicare app because I hadn’t logged in for more than 6 months. This has meant I’ve had to create a new MyGov ID and relink my services. Who on earth thought that was a good idea? Isn’t the aim to reduce the amount of time Australians deal with government? This sounds one of those “security before functionality” ideas. All I wanted to do was access my COVID vaccine certificate via the Medicare app!!!

Needs more options to upload documents. Nice app, except I cannot upload any documents etc, to my Gov to answer an issue??? It would be nice, to upload my replies to a request from Centrelink & other government departments! Good effort though

Used to be great, now it doesn’t work. I am unable to access the ATO through the app as I keep getting an error saying I don’t meet the required identity strength. I have a feeling this has something to do with the recent change where people who have MyGovID linked can only use that to log in. Please update the app so this functionality is restored (even if it requires me to use MyGovID to authenticate each time).

Adding Medicare card is so easy. After updating the app I was able to add my Medicare card to the wallet in under 5 seconds. So quick and easy. Also love the convenience of quickly and easily accessing my inbox for my linked services.

You can’t access info in the app…so what’s the point?. There’s a fundamental bug in this app that prevents you from accessing documents from the services you’ve linked to your MyGov account. So, what’s the point of it? You may as well just access it through a browser.

No internet connection. Keeps telling me i have no internet connection when i clearly do. Tried wifi, nothing! Tried updating- nothing still showing no internet connection. Nothing working when i need it most. Just so clunky and not user friendly nor intuitive to adapt to modern technology.

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Contact details BUG. You have a bug in the contact details where you attest save your international phone number and it changes the number. For example change to Canada +1 number, save and review.. the +1 goes to a +78 etc..

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!