Mobile SinglePoint App Reviews

Needs updating. Most of the time I cannot login with this app because the login button does not work. US Bank needs to hire somebody to update their technology.

Terrible. This app is terrible. Cumbersome with errors all over the place. It has to be easier to get nasa access than get into this app.

Worked once… then never again. I lost 1/2 of my day messing around with something that should have been a well oiled work flow for US Bank. Very disappointed how confusing and frustrating this solution has been.

Unable to open. I have the latest version of apple iOS and after charging to log in for the first time, it won’t even let me log in. Waste of time

Disappointed. Great customer service but website is designed horribly, endless bugs and endless “sorry, this isn’t working now”-type of messages. Spent over an hour on the phone with a kind customer service person but problem could not be fixed. Told me someone would call me to troubleshoot and nobody called.

Can’t change password. My password expires every 90 days and I store passwords in 1Password app. Once app tells me to change password, and I switch to make a new secure password, I switch back and am logged out.

Pretty close to worthless. Can’t do hardly anything productive. Maybe check a balance. Description in App Store is misleading.

I didn’t log in in the past 90 days now I’m inactivated. This App is so tedious to use, I called USBank and a very helpful lady helped me set up the process by which every few days any money in my account gets moved to another bank. However, now my account is inactivated because I haven’t signed in frequently—which was the whole point of setting it up this way!! Now they need to send me a form, wet signature, send back, verify officer and signatures then they will decide whether or not to re-activate my account. WTH!

Abandoned app. Us bank has abandoned this practically. Use this website on PC only. This is unusable

Unbelievable. I was a Union Bank customer for over 20 years and now that USBank took over, I am baffled that their business website called “SinglePoint” is so difficult to navigate and the app is not even functional. Since the take over a week ago, I have been able to log on to the app only twice. The other 100 attempts just results in flashing and crashing. Customer service just tells me they should have it working “in a week or two”. Really?

Can't initiate wire payment. Initiate payment shows me a blank screen. What's the point of the app if I can't initiate wire payments?

Unable to even login. Down loaded this app for Mobile Token. The app crashes after putting in customer ID and User ID. Can’t even get to page to type in password. Foolish

Crap. Really excited to find this app only to be disappointed quickly. I couldn’t even log in the first time. Crap app

What a load of dung. Rather than buying other banks (union bank in this case) why not you guys spend some money to fix the stupid tech in your bank. Your portal works only on edge. App Is a joke and since the transition from union to US bank, i have wasted countless hours on this stupidity called singlepoint. Yes it is definitely a single point of all the idiocy and mediocrity. Actually not, even mediocre is much better than this. You guys need at least a few years of work to get to mediocre.

Absolutely Worthless. The amount of effort it took to just get access to use SinglePoint is ridiculous, and then the actual application itself is completely useless.

Sub standard App. This is terrible. I hate it. It doesn’t even offer Touch ID, that’s how old and outdated it is.

Completely Non-Functional. Can’t even get past the login screen without it crashing. Why even bother with an app if it’s this bad.

Terrible. This app is junk. Continual crashes, need to work directly with US Bank support staff just to get it set up, and if you get a new phone the process needs to be repeated. This is just really bad.

Really bad. Can Not login crashes continually.

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