Food4Less App Reviews

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Error message. I have tried to set up my account with the app and keep getting an error message, even after removing the app and reloading it. I have an account through the website and just want to use the digital deals/coupons feature as pickup is not available for our store. Very frustrating!

New update is bad!. I'm like many other reviewers, new update is terrible and confusing. Also I need to log in again but first authorize immar ecommerce for my details, I did not log in back and I will uninstall the app now. If something was working fine already why change?

Went backwards. There was nothing wrong until this last update. You can’t find the coupons or weekly ad as easy as before. The filter on the coupons does not give you simple options and only lets you select on department at a time. Easy app turned difficult

They now have delivery. This is awesome because I am an essential worker and I have been working six days out of a week sometimes 12 days in a row this is a good option so you don’t have to be in the stores trying to find stuff waiting for lines waiting to get in. Thank you And it’s very easy to use

Locations won’t update. There’s a Food 4 Less 1 mile away from my home yet the app tells me the closest store is 345 miles away. When I try to change the location I get the message “an unknown error occurred.” This is extremely frustrating because the weekly ads and food prices aren’t the same rendering the app useless as I downloaded it in hopes of budgeting my shopping list prior to going to the store.

I dislike this app, put back the old app. Now days I hardly shop here and the only reason is because I don’t receive the ad on the mail like everybody else did n every city, I use to be able to see the ad on the old app but on this new app I try to look for it week after week and I just can’t find it so I don’t shop here much anymore , I rather shop elsewhere where I can see if the items I need are on sale or at a decent price. So bye bye Food4Less

Service fee. It needs to be lower. It’s higher than most of the stores in the area. It doesn’t make it worth going through this app when I can get it cheaper without it.

App convenience. Every time I shop at Food 4Less I have the hardest time getting my advertised discounts. I always hold up the line at the cashier’s. The cashier is always so understanding and helpful to me. That is the reason why I return to shop there. I feel your store advertising is just a fishing hook for customers. The software employees could be refreshed to set up an user friendly app. Determine if the app is for “Kroger” Or “Food 4Less”. This may be a major reason why the app does not work at checkout. I just received an email from the developer team at Kroger. I sincerely appreciate the feedback and support they provide. I will follow up with the suggestion made and update you on the progress Thank you

Unusable. Would love to try this app to start saving money, if only it actually let me select a Food 4 Less store, literally any Food 4 Less store, as my preferred store. Sadly it only lists every Fred Meyer within a 50 mile radius and nothing else. Tried reporting this problem on their website and the same thing happened.

Terrible. Kroger purposely makes it as inconvenient and difficult as possible to get coupons by confusing you and making you go through countless steps. I spent 5 minutes trying to get 30 cents off a pineapple.

App from food for less. The app for location stays open and shortens battery life. The cashiers at the El Monte location are no help to customers who want to down load the app. One big cashier with black curly hair is very rude when asked for help and just removes. Sale items and tells you to down load app and come back later she don’t help people with app questions. Use the app to save a dollar or two is not worth the battery going dead and hassle to use it in store thanks but no thanks

It’s so bad. The app before was really great. Updates are suppose to make the app better but this new version is so awful. It was so disappointing. It’s just not easy to use. The convenience is gone. You were able to do more on the previous version. It’s not appealing either. I don’t use the app like I used to. please change it back.

Junk🤬🤬🤬. This app is completely worthless it was working ok now when i open it it says to read and click the link below i do that and it doesn’t do nothing!!!! Its stuck on the page🤬🤬 i cant even see how much is on my gas points to use it im so pissd off🤬 fix it IPHONE 7+s 🤦🏼‍♂️ i will be leaving a google review as well🤷🏼‍♂️

Ridiculous. Thought this app would be convenient but it’s nothing but an extra stress trying to figure out. Every time I try to place my pickup order, it says there is an error when I try signing into my Kroger account. I’ve tried different options over and over and it just doesn’t work. Waste of time app.

Awful. Doesnt allow me to shop my store, like doesnt even show my store. Food 4 less site was working just fine until this update. Now that site redirects u to Kroger and consistently gives an error message. How would I load coupons if I cant even get signed. Bad move

Designed by a non app user. The newest update is FLASHY, Full of graphics and just a bright pile of yuck! Obviously designed by someone who has NEVER EVER had to shop for groceries and worry about prices! Took forever to figure where the weekly ad was. Finding the coupons took even longer. Eventually did get the weekly digital coupons but was such a awful confusing mess I’m not sure exactly how I did it.

App does not work. This app does not allow you to order for online pickup, once I hit the check out it brings me back and says please choose a way to order. I chose pick up and then it brings me back to choose how to order. I gave it a try more than I should of. Deleting it.

App still has problems loading. Before the update it wouldn’t load anything and after the update it still doesn’t load anything

Confusing. New version is a bit tedious and confusing, noticed couple glitches And I miss the in store receipt history. Hope they bring it back.

Amazing and ease of use. $15 total for tip and delivery is a small sacrifice to pay for the ease and help with a busy schedule. Greater than other apps cause you have a wider range of selections to choice from.

The update makes this app look like a fake knockoff. Seriously, is this Food 4 Less or Food 3 Less? The color scheme and the fonts are awful to look at. In addition, the UI is terrible- why are clipped coupons now under the “filter” button? Why would a coupon not change from saying “clip” to “clipped” in the first place? This is literally the first time in my life I’ve ever felt compelled to review an app- it’s THAT messy.

Love Food For Less but... we love Food 4 Less shipping! Boxing is fantastic! My problem is items they have available to ship. We need to have more items available to ship. I think if they did this they would make a large amount of money. This will be very profitable in this day and age.

App for Kroger franchise only. App owner maybe you all should consider letting people know that Food 4 Less is owned by different companies. I was stunned for the reason this app wasn’t showing the Food 4 Less location in my area until I done my research and found out this Food 4 Less app is for the Kroger franchise and the Food 4 Less in my area is owned by PAC Inc franchise. Wikipedia list different franchises that owns the Food 4 Less stores in the U.S. I actually made an account that is useless for me and I’ll be deleting the app.

Email error. Have installed, uninstalled, reinstalled. Changed my password, confirmed my password, changed my password again….. still get email error every time!!!!! I can’t even log in to use your app and shop the deals at the store. What a horrible app! How are we supposed to get the deals? When are you going to fix the app? You already took every good store out of our area in Springfield, MO and left us with only Food 4 Less. You sold all the Dillons to the horrid, expensive, dirty Price Cutter chain. Bring Dillons back or give us a real Kroger and FIX YOUR APP!!!!

Poorly designed app. Where did my clipped coupons go? Why does it say there’s an unknown error when I tap on Gas savings section? I’d rather not waste 30 minutes on this and pay the 3 extra dollars.

I love this service!😇😇😇. This service to the customers is such a godsend especially for us older people♥️. The people are sweet and only have good feelings and facts of my experiences with this service. Thank you and God bless always 😇🙏♥️

Buggy. I’ve had nothing but trouble with this app on iPhone. Will work for a while, then suddenly I can no longer log in. Can’t change password or anything, just goes in a loop. Uninstalled and reinstalled the app numerous times, restarted my phone, nothing works. Customer support was of little to no help. Very frustrating experience. Note that I can use the PC version no problem.

Bring back the old version!. Even though the old version has its flaws, but it was easier to use and navigate. The newest update was horrible. Some time when you try to find an item (to check the price and it’s location )it not even came out in the result. And the filter option is not functioning well.

Needs help. I personally don't like this version. I don't like the setup, the homepage or their savings screen. It's so much navigation. It's a no for me. I wish they had a a "clip all" for people like me who just need to save money but dislike the app.

False advertising. I get emails from them saying that there is something I can buy with a coupon but I need to login. So I login and then I tried to clip the coupon for the item that I saw on my email and it is no longer available even though it says it is going to expire tomorrow. This happens all the time and it is very frustrating because I make a trip to the store and I can’t even use the coupon because it doesn’t exist in the app but they sent it to me in an Email

Not good at all. How purchases not going to be available in app? Like why do people have to jump through hoops. I got messages I cannot see in app. I dont know why the shopper just didnt ask to replace items I wont be shopping using this site or app anymore very disappointed. Like some of the items was the reason I was shopping in app.

Forced coupons. My elderly parents are being forced to use a glitchy app in order to receive the promotions advertised in store. The worst part is the employees also don’t know how to use it. They keep you waiting only to hand an ad. I have experience with this so I thought it would be simple but nope. My old account is useless now. I cant log in and access anything anymore. I have to consent sharing my information with a company named Inmar but it still doesn’t work. Since this app needs to be fixed, the least they can do is honor promotions until the kinks are worked out. Poorly done.

Please bring the old app back. They over complicated this new update to look better but it’s not user friendly. All the coupons are lumped together and you can’t narrow what your looking for like before. For example if I only wanted to see what the digital deals are, I could do that, or the 5x times event coupons, I could do that. This version you can't narrow things to specifics. I shop here heavily on top of Ralphs and thankfully Ralphs hasn’t changed their app.

I regret updating. The pervious version of this app was very user friendly. Now when you scan an item any associated coupon no longer prompts. To find the coupons you have to search through many pages. I attempted to use the app in store yesterday and it did not work. The cashier was just as confused by the app. Please bring that feature back.

Digital coupons. Before the latest update I was able to clip any and all coupons in app. Now for whatever reason certain coupons require I leave the app to login on the website to clip the coupon. Why can’t it all just be in app? Makes no sense.

Fast and easy. I order for our church food pantry and food for less gives me the best value for my money and makes it easy to get large quantities

Update is horrible. The new update is ugly the black and yellow looks like a scam website. And worst of all they took away the weekly ad which I liked looking at before going in. Also, I cannot see which coupons I have clipped and saved to my account without sorting through all the coupons. I used to clip what I liked then review what I clipped to make my list. You took away the functionality of this app.

Works sometimes. Since the new app update to a different service it only works sometimes. It’ll be nice when they figure out how to accurately work the digital coupons. Guessing game whether your digital coupon show up at check out or not. Kind of like the lottery.

Just dont like the changes. Ive been using this for a couple of months and i like how everything was able to be located on the app but with the recent changes it takes you out and takes you to the website instead of it all just being displayed on the app like before

Archaic and Nonsensical. The app is a horrible chore to use. The digital coupons are not in the areas you would think and deals are mixed. Digital with regular and regular with digital. There is no list for coupons already clipped. You have to either double check or hope you got what you wanted. Other stores do this way better

This app never works properly. Today is July 27, 2022. I went to the market with my mother because she doesn’t have a smart phone to use for the coupons, as when we were checking out I put my phone number in the Device where the cashier told me to, she told me that I didn’t have the app but she was going to give me the coupons, every time I go or my sisters go with my mother this app does the same thing. I wasn’t the only one in the market having issues with it app

New Version is BAD. They updated the app recently that made it non user friendly. Before, when you scanned an item, if there was an online coupon available it would appear below the item photo so you could click to add it. Now, you have to manually search if a coupon is available. They also used to have “Purchase Hsitory” available so you could access previous receipts; not anymore.

Crashing. New version crashes immediately

Deleted app. I’m someone that’s high risk and have been looking for a way to shop safer. One of the clerks at the store I go to said to try this app. I downloaded it and did everything it asked. When I tried to change my location it wouldn’t take me to my store. Kept saying that the closest store is in Sacramento when I live in Modesto. Someone needs to look into that.

Nice App, But There’s Just One Thing.... One of the things I liked about the Food4Less app was seeing the estimated total of all the items on my shopping list, which made it easy for me to plan my grocery budget. Now, that feature isn’t a part of the updated app, and I miss it. I really hope it’ll be brought back, because it was a helpful tool when I plan my shopping trip. Other than that one issue (which prevents me from giving it five stars), the app is a big help to me when I shop in store and when I make out my list at home.

Love it... Except. I like this app better than any other major grocery store app (not including other Kroger's). It's prices are always up-to-date and the inventory is almost 100% accurate. However, one of my favorite aspects is not in the update. I loved that I could see exactly how much money my grocery list was going to cost (pre-tax), but now the total cost isn't showing. That helps so much when you live in a budget and was really a huge reason I choose Food 4 Less over other local stores. I hope the running total on the shipping list comes back!

Don't like the new app. And where's Kroger Pay?. I dislike this new app rollout. I had no problem with the previous version. Now I can't seem to find the Kroger Pay function for checking out. Any links I try on the app about it takes me to a page that says it could not be found. And customer service is a joke. Bring back the old app, and bring back Kroger Pay!

New update is really disappointing!. I am really disappointed with the new update to the Food4Less app. I have been using this app for a few years now and rarely had an issue with it. Now, my coupons won’t come off at the register even though they are clipped in the app, you can not click on the weekly ad to add items to your list, not to mention I couldn’t even find the weekly ad you have to go into another section to see it. The home page is just a mess in general. The coupons are also harder to find or not all are available unless you scan it at the store. And I really dislike the black and yellow, but if the app worked I could over look it.

Crap of an app and business. I am officially done with this app. Why do I need to login every time I open the app and why did it make it so difficult to have any deals on the app? I can they just have the deals for anybody that comes in and that’s that. Why do I have to login and give them my information? It’s one thing I have to keep logging in now it’s another where they make it so difficult to look for the deal on the app. Can’t find anything to make the app so not user-friendly. Now I’m trying to login it keeps giving me an error I change the password and it keeps giving me an error. It’s very frustrating. I’m done with this store, I can’t believe people still come here and shop with stupid apps like this. I don’t know what kind of trend this is that everybody has a download that stupid app to get so-called deals.

Need barcode coupon scanner back. I used to be able to scan the digital coupon and now I can’t this is useless! Bring back the digital coupon scanner you fools!!

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Never works. App never wants to open. First there was an error pop up and now it keeps asking for the update even after it’s been done.

Never works. Honestly the worst experience it never works says reconnecting there’s no use for this app even when I scan the codes in the store from the camera it doesn’t work

Update messed up. Don’t update, because anytime you try to do anything with your list it closes the app!!! It was great before.

New version is Horrible. Can’t even open the app and when it does open it says no internet connection even when you do have it and it closes out app when you click on anything... Booo

Terrible. The update of the app is terrible. Bring back the old version. Can’t find items that are in the store, coupons are not as good anymore.

App malfunctioning. I live in California and have some stores around me but has my store in Illinois and I can’t change. Needs to be fixed ASAP

Not happy. Every time you enter app. Must enter pass word it feels like am going in to my bank app. What is so top secret that having so much trouble to look for weekly ads. Got 5 favorite markets now Food for less is the last one to look and shop.

App no good. App will not let me clip coupons what’s the use of the app of i you can’t do that I can’t even save so what am I going to the store for things need to be addressed on this app immediately

worse update.. the old version was better. i don’t know who designed this but they need to be replaced cause this version is making me to lose my mind than it was before

Hard to navigate. This is the worst shopping app ever. Signs me off every time. Can’t load coupons without signing in again and navigates to a web page and says that I need to sign in again.

Useless. Out of ALL the retail apps I’ve downloaded, this is the most frustrating and useless one of them all. I’ve asked several of the local Food4Less cashiers for help and they have even less of a clue on how to activate the coupons. Ridiculous.

Can’t sign in or change location. It would be nice if the location would update, as well as prices & inventory. As is, the app is useless for me.

My MAIN STORE. They also got something that I need and want. The prices are in my budget! THANKS FOR THE PRICES

Terrible update and not UI friendly. This update is absolute dog water. The UI is not user friendly, mx also seems they removed the weekly ad that you can view. Please revert back to the previous version

Worst app ever. People complaints for months but never fixed. You never be able to get where what you look for. Terrible!!!

Terrible. I’m trying to place an order and it keeps throwing me into Mariano’s. If I try to open the new ad, it tells me to sign in. I cannot sign in. Impossible. You’re losing $$ because of this. I wonder if you care.

Terrible Update. I don’t like the new redesign of the app, to check your points balance it kicks you out of the app and to safari or google to check and you have to put your password if you didn’t save it, real pain in the *#*#

Food 4 Less App Awesome. Easy to use. Simplified the ordering process and no extra hidden fees. Love it

Disappoint. It’s stupid that I have to have a payment method stored just to load the coupons. I’m not paying with the app so I don’t see why I need the payment method. I only have cash and my account is empty so it’s not even letting me download the app at all. Very frustrating.

Made by Interns?. This what happened when you try to cut corners and let summer interns re-design your app. The UX is atrocious. The old app, although imperfect, was at least intuitive. Zero stars!

worst app i have every used. this is the worst app ever it is so stressful i proceeded to check out. and it removes everything from my cart. and im trying to order the groceries for my grandma on my computer and it wont even let me log in.

Can’t sign in. Useless.....error says “Our site is experiencing technical difficulties” With only 2.8 stars your technical team isn’t doing their job.

Not showing stores. When I put my location in to create an account so I can use the Food 4 Less app it shows the nearest store in 39 miles away and it is a Food Co. I know there is a Food 4 Less in my city because I shopped there last week.

Please fix. The updated version crashes and my grocery list sometimes just disappears when I’m in the grocery store!

Won't work without the update and I can't update. I guess I should start shopping somewhere else that does want my money

Crazy. You have to have a certain software in order to get the update I had the old app

Okay Of An App. It’s An Okay App. Let’s Me See The Weekly Specials Before They Arrive In The Mail. Saves Me A Couple Of Dollars A Week.

Was better before. Loved the app before the new update

A. They always have awesome deals

Horrible with finding stores. I have 2 different foods 4 less near me and it only shows me one in Torrence which is 9 miles away from me but it doesn’t show the other ones near me for some reason. Help

Add to apple wallet. I wad trying to add my loyalty card to my apple wallet and cant even do that anymore … please fix this issue

Standing in food 4 less parking lot. App doesn’t find store only finds store 30 miles away. And there are at least 3 more on the drive to the store 30 miles away I will re rate when the stores are found as others have said

Extremely Hard to Use. This new version is not intuitive. It is time-consuming to use. Items cannot be selected easily by touching. I’m giving up on it, it is time-consuming to use and it’s FRUSTRATING.

Horrible horrible HORRIBLE!. The app and website are confusing! There are links within both that crash and they lead to nowhere if I could rate it 0 stars I would. Good job developers for messing up the app!

Second time app purchase. Last time I didn’t get my chicke. I ordered I just hope this second time they don’t mess up my order

Doesn’t work.. The app won’t let me store more than 1 item at a time to my list. And then after I finally got all the item on. I went to the store and they all were gone. This app doesn’t work fix it cause Food4Less app is wasting people time with trying to shop.

Dumb. Stupidly overly complicated to use not worth the hassle. Why can’t it be simple like the superior grocers app, clip a coupon and scan at checkout. This app makes you go the extra mile for something so simple

Can I log in?!. I can’t log in. Over three weeks. It just says system issues and will not log in. Please fix this.

Why change?. Seemed like a great app before a few weeks ago. Hard to navigate now and it’s ugly.

Terrible Couponing. I downloaded the app to save with coupons—- and I couldn’t access the coupons at the cashier— even the cashier had the hardest time. Definitely won’t download again.

Standalone app without separate shopping list. Totally defeats the purpose of having a separate standalone app. Should be able to create separate shopping lists for each different store.

Michelle. Very difficult for elderly parent to use updated app. Hard to plan a shopping trip when coupons don’t show participating products.

Worst update. Worst update , it’s too confusing, is not as clean as the Ralph’s app. Won’t used this app u till it goes back to the way it was .

Get Better Computer Programmers. Absolutely worthless. Old password doesn’t work. Changing the password still won’t make it work. Have to use Food4Less website to add digital coupons to card. App is confusing to use.

Can’t sign in.. This app is asking me to log in. I do that and it keeps getting error. Is there anyway to fix this?

terrible. you have to create an account to search items, you can’t find a store within 30 miles of you, and you have to download a SEPARATE APP just to create an account

Logs me into my other Kroger affiliate account every time I load. This app thinks it’s smart by loggin me I to thr account I have st another Kroger affiliate site. It’s like musical chairs from one buggy site to the other. There is a reason every recent review gives this app one star. It’s utter garbage n buggy and annoying stupid

This update. The update did not do anything but causes the app to crash. Can’t login you can’t change your password. This is horrible I can’t speak to anyone for help

Not Working. Today i tried using since there was a lot of deals of things I wanted to purchase, but the app was not working at all. I couldn’t clip or scan coupons

Hate it. Cannot find Kroger Pay. Cannot find my clipped coupons.