Austin American Statesman App Reviews

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Good stuff!. Man I remember going out to the end of the drive way early Saturday mornings to grab my grandma her American-Statesman newspaper, I usually went straight for the comics but I am excited they have an app! Always staying up to date on important things!

Liked the old app better. I print the puzzles every day. The old app ad a “print” option for items illuminated with a single tap. The best you can do with the current app is to convert to a pdf and print that. The problem is that the crosswords and sudokus are too small to work. Bring back the last app.

News good, pop ups bad. I keep seeing pop-ups to ask me to subscribe when I am already logged in as a subscriber. I had to login to read the article that was only available to subscribers. Why am I seeing a pop up?

Good app.. As a displaced Austinite, I appreciate being able to read what's happening in the City of the Violet Crown. Navigating the site can be tricky at first but with patience it becomes manageable. Modified my rating from 4 to 5 stars. The late 2020 revamp eased navigation considerably, and the new layout is much cleaner.

Newspaper, but on your phone!. Pretty good app. Worth the download and better if you subscribe.

What happened to my e-paper?. I have a subscription. I switched from home delivery after tiring of having the paper thrown somewhere other than near the front door, if at all. Now I’m overseas with a slow connection and despite having the content downloaded, can’t read it because the resolution past page two is so blurry. Additionally, the ap does not recognize my login, which is saved on my device. I’m about out of patience!

Easy access.. Very easy to get the paper. Wide range of information.

Great local news. This news site is great for keeping up with local events and news.

Statesman Doesn’t Deliver. It seems to me that if you pay for a subscription, you should be able to access the content. Apparently, that’s not the case with the Austin American-Statesman app. Although I have subscribed to the Statesman for the 40+ years I’ve been in Austin, now, when I try to access content they present to me via an email alert, I am not able to access the article unless I consent to let the app share information about me and my interest with others, a violation of my privacy. To say I’m disappointed with this development is an understatement. I am now considering whether to keep my subscription or cancel it. What a shame.

Much improved over 5 years ago. Smooth. Logical. Yay! The improvements in using the app since the buyout of the Statesman several years ago are dramatic! Easy navigation with ads enough out of the way that you can digest articles without constant worry. The paper has good enough focus on local but not as much investigative content as needed but the app works very well.

Terrible user experience. I subscribed to the digital edition because it was just like reading the paper, but on my mobile device. This app is an unorganized collection to stories and lots more ads! I did find the e-paper edition and it is much more intuitive and organized.

Horrible. I’ve been reading the online newspaper for years, and this USA Today version is to the app like their newspaper is to journalism, a joke. It won’t shrink to fit exactly one page per screen, crashes all the time, I don’t need a lawyer, so why the pop up ads that have to be closed, and on and on..

Very good!. It is so nice to be able to view the Statesman while on the go!

The Statesman always delivers!. The Statesman delivers my daily newspaper digitally early every morning, and provides email updates several times a day. It is well worth it.

New layout is confusing a glitchy. You have done a terrible job with this application. It’s confusing, glitchy and the Thomas J Henry pop ups are extremely annoying. If I have to pay $70/year to read the news, make my time and my money worth something.

Annoying review prompts. Wasn’t going to write a review, but then the app interrupted my reading by prompting me for a review five times in one sitting. So here’s your mediocre review you wanted so badly. The app is generally fine, but feels sluggish and has been forcing a complete reload every time I lock and then unlock my phone, losing my place where I was reading.

Love Statesman’s new look. The Statesman’s new look is fresh and well-designed. A pleasant change.

Best Way to Get My Austin News. I no longer live in Austin but miss it a lot. The Statesman app lets me to read everything I want to read, get highlights on my interests and updates on all things Longhorn. I’m so happy I subscribed and downloaded the app.

App Never Opens an Article from Email. This app is so frustrating! You click on an article from a recent email and it takes you to a page in the app with old headlines from Feb (it’s mid-March now). Then you get an error message if you try to click on anything in Settings to fix the problem. What gives AAS?

Slow, bloated and incomplete.... Had to use this app today as the American Statesmen did not deliver my paper today. What a waste of my time. The app is extremely slow and does not contain the latest news. There is NO news on this app for the local Longhorn football game for tomorrow. Or any Longhorn sports for that matter. After over 30 years of being a loyal subscriber I am finally at the point of canceling. The customer service for this news organization is poor and seemingly non-existent. I will have better luck getting my news from other local sources, at no cost, and no frustrations with something that is so simple by today’s standards. Advertisers are foolish to spend their ad dollars with this organization as they are not dependable.

Love this app!. I love being able to stay up to date with what’s going on in Travis County and throughout the state. Great app! I would love more personalization to come to the app regarding topics, etc.

Loving it!. Great up to keep updated about local news.

Great Local News. I believe it is important to support a local paper. The Statesman does a great job reporting local and statewide news.

Good news app!. Easy to read, user friendly. My 10 year old son enjoys it, too!

Local news is essential. I got the statesman app because I live in Austin, and want to support the free press , most of the stories do show up in the NYT as well, but obviously the statesman has more local news

Best Local Austin news I’ve found. Unbiased and informative, their politics beat reporters give me the impression that they understand all the nitty gritty details of the political landscape.

Too many interruptions. This is my first ever review on the Apple App Store. I’m so incensed by this app that I had to write a review. I’m a subscriber to the Austin American Statesman. You’d think I’d be spared the constant ads to subscribe. No. Tons of pop up, screen blocking, experience spoiling ads. Then, there are the constant requests to enable notifications, even though I turned them off on purpose. Be more user friendly! Suggest you just use the regular website instead of this terrible app.

Uses overseas call center. Yes, that’s right—the Austin “American” Statesman uses an overseas call center to manage their subscriptions! After using this subscription for over 4 months, I decided it wasn’t worth my time. To cancel my subscription was an exercise in frustration. When I finally found the well-buried and hidden “cancel subscription” link, I got a “this feature not available at this time” message, with a telephone number to call for assistance. That number connected me to the overseas call center. It took several minutes to cancel the subscription, but only after insisting I did not want to transfer it to another family member or friend. Typical of this subscription, to be expected of a news feed filled with ads disguised as news stories, video news links that lock you into 15-second ads you can’t skip or back up from, old, repeated news articles, and those irritating links that trick you into accidentally linking into other ads. This is a BAD news ap!

Statesman the real Austin key. I have read the Statesman since I was six. I am now 76. I have lived in LA, Stanford California, Durham NC and the North Carolina, Houston and the North Shore of Oahu before coming home. The investigative reporting of the Statesman is top Notch. I love Micheal Barnes and -Herman. I get the digital daily and the Sunday plus Show World. Austin needs to have its own top-notch newspaper plus connection to the national news. I will keep subscribers and hope that people who move into the Austin area will subscribe to the Statesman in order to learn about their new remarkable home and the things it loves like sports.

Quick updates of relevant news.. I truly enjoy the immediate release of the latest local and state news by this modified app. Good job Austin American-Statesman.

Like the ap!. Easy to use. Like the push notifications on news.

Gives me the news I need!. A recent example is I kept my notifications on during the recent winter storm disaster, and got a lot of information quickly about what was going on. Exactly what I needed!

Pretty lame. Seems like the articles online are limited and repressed sign in seems to be required every few months AND , most problematic, they give you a couple of guest subscribers with your online subscription and those “guest” accounts get mysteriously deleted a couple times a year with much hassle associated with re-enrollment— at the end of the day , this is not award winning journalism you’re getting so paying for it and getting bombarded with ads seems a bit much , coupled with the access issues it’s really not a bargain or worthwhile

New App Is Inferior experience versus prior version. The latest app update has a few problems. I like reading the paper in the e newspaper format. This latest app starts with the two options side by side with a pop up ad from that must be closed each time. Incidentally, I have vowed never to use this law firm that buys ad space. Even after selecting the e newspaper option and choosing it in my settings and closing the other display option, it will switch back. Please let me configure it in a way that will always open in the e newspaper format and stay there similar to how the old app functioned. If you want to see how an e newspaper app that is ideal, look at the New York Post e paper. Exactly like the print and works so well, no pop ups and other disfunction.

Good old standard. I use the digital version as it is more accessible. Still get the Sunday paper which for me is only for nostalgia back in the days when I was a young dad.

Always a great read!. I’ve been a fan for years and hope to be for many years to come. Keep up the good work.

App lacks functionality, comment section censored for the extreme left. App is bloated with adds and functionality is lacking. Seems like an original newspaper apps from a decade ago. No clue where saved articles go anymore. The handful of articles worth reading get buried in the fictional spin that papers all sections. Push notifications are clickbait - school shootings and they won’t even name the school nor location. Pains me that this is my local paper!

Not a good app and not good news. A friend of mine made the front page of the paper today (he sent me photo of hard copy paper) but that article is not anywhere in the app?!?? I think the app is filtered to be more ads than a way to read the newspaper. Better to read online Texas Tribune or KUT local news. Won’t subscribe again.

Unsubscribe me. Horrible biased “news” & horrible customer service “Unsubscribe” on “News Alerts” emailed to me doesn’t work, I receive over 6 daily- ridiculous! customer service doesn’t exists, no phone number to contact a live person so there’s no customer service.

Great local news as well as issues concerning everyone!. Makes me feel really connected to Austin. Enjoy the unbiased reporting. Can definitely endorse this paper online!

Best digital newspaper in Austin. Cudos to the designers and software developers for making Austin Statesmen a seamless easy to operate on iPhone or iPad platforms . Well thought out !

Great News source!. Love the updates and news format

Renewal. We’ve renewed but can’t log on Keeps asking us to sign up

Can’t keep up with subscribers. I continue to battle having the app recognize my subscription purchased through Apple. Apple says it’s the Statesman and Statesman says it’s Apple. It’s going on the third month of an annual subscription and I can’t read content. Beware!

Annoying way to read the Statesman. Disappointed in this app. After I read each story it takes me back to the top and I have to scroll all the way down. I just read another story that referred to tweets being sent by people and every place where there should have been an image of the tweet being referred to there was an ad. It won't let me scroll through different sections of the paper. I like the version I loaded onto my iPad so much better.....I could even pull up the actual page of the newspaper instead of just these small samples of stories. Come on Statesman...... You are better than this! I know you are.....

Poor usability, good content. The articles are great, but the usability is terrible. I pay for a digital subscription, but you would never know it based on the sheer number of ads that load and shift content all over the place. Also, I don’t allow use of the Apple tracking ID, and this app will occasionally show a pop up telling me to turn it on, and won’t let me close it.

Statesman app review. This app is a giant leap into a deep hole as far as quality of reading experience for the Statesman. You had a great app titled Statesman ePaper. It had no pops, allow full page of each page of the printed paper, quick link between pages when articles were continued, no headers and footers that reduce the size of the paper on my phone. Either improve this display, go back to or improve the display, or refund my money

Terrible App. I have a paper and digital Staesman subscription, so stories in my email link to this App. It constantly forgets that I am a subscriber. The “restore purchase” button doesn’t function—it goes to the everlasting revolving circle of doom. Update it and maintain it….or just do away with it.

Constant questioning, and infuriating. Blue text that can’t be read on mobile.. I must ask why if I’m already logged in I am I constantly being sold and questioned and prompted for responses. I just want to read what’s on the phone. I don’t understand why the links, though handy, are in this royal blue color that is impossible to read on my iPhone. If I try to swipe and expand the text so I can read it, no go. It is absolutely infuriating. Admittedly, I am a chimp with most tech, but the iPhone has become one of the most generic devices ever made. Help me out here! Well, I’ll take it back about the blue links. A friend of mine has shown me how to increase text size which allows the blue color to be readable. Ahem…“Sorry”, said the newly enlightened chimp. Hook ‘em.

Have to sign in every time I open app. I just want to read the news that I pay a subscription for and not have to remember another annoying password every morning.

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I’d give it zero stars if I could.. Even though I am a subscriber, this app absolutely refuses to recognize that fact, and keeps begging me to subscribe. And the restore purchases button doesn’t do anything.

New subscriber. As a new subscriber I'm highly dissappointed to be bombarded with 4 pop up advertisements within 3 minutes while reading my first story on line. Definitely will not continue this subscription if this doesn't cease.

Great app!!. Everything and anything I need to know about my favorite city is all right here. Thank you AAS!

It was a good app. Recently, when you are skimming the stories, there is a google ad that plays music which can not be turned off

Time to cancel. This app doesn’t allow one to read the paper. The new on-line paper edition is not intuitive and makes it very difficult Sad. I do want to keep up with local news but the Statesman has made this very difficult.

Good content, bad ads.. The Statesman is a good newspaper but the app suffers from a lot of invasive ads. Every time I am scrolling an article and I get kicked out of the app by some ad that appeared out of nowhere, I get closer to canceling my subscription.

Terrible and Buggy App. I subscribed to this app via iTunes and kept getting the error message “subscription failed due to server error” even though I was charged by iTunes for the first month. The app’s customer service was no help and couldn’t show me how to activate my subscription

Sports. Only able to click on Sports sub-category Austin FC. Sports doesn’t show up under the regular list of Sections such as business etc. Please fix.

Poor. Very difficult to get info. Miss the ability to download the paper versus looking at dated stories or photos.

Bad!!. Difficult to find current stories, no index, too much advertising, etc. just plain bad

New update broke subscription. New update broke subscription to digital. Confirmed print subscriber and digital won’t restore or recognize subscription.

Can’t copy puzzles. I can’t find a way to print crosswords. Very frustrating.

Web page. I have a “suspect on 40 year cold case found in Austin” trailer stuck on my home page. No help from the web site

Very Usable. Has good features. Easy to use

Needs a lot of improvement. This is an incredibly frustrating app that has the ads competing with copy and winning.

Need index. Any chance for subscriber to have same content as before with simple way to find content.

What’s the point of this?. This has nothing to do with my newspaper subscription. No access to manage my subscription. Just a waste of time to download only to find it is useless. I’m deleting it now.

Terrible!. It’s no wonder that you guys have so few readers, it is nearly impossible to support your poor efforts.

New app is not an improvement. The new app is hard to navigate and makes it difficult to read the articles.

The Day the Statesman Died. I remember the quality reporting of my previous newspaper. Now it is just a newsletter. I quit. Please let me know when someone else buys this outfit with an intent to produce quality news.

Terrific Journalism!. Garnett is a world class news organization! From the Asbury Park Press to the Austin American-Statesman, these are the best local papers around!!

This is really bad. You need to get a handle on this and get the app back to the way it was. This is a bad newspaper reading experience. I would love to have someone from your organization contact me with questions. Hopefully you are curious enough.

The Austin American Statesman. Great app and have always enjoyed The Statesmen since 1984.

Love the news, comics, & puzzles!. A great way to start the day!

No enewspaper. When I subscribed, I subscribed to the enewspaper. If I can’t get the enewspaper through the app, why should I continue? Still having problems getting the enewspaper !

Newspaper. Keeps us informed

Austin American Statesman. The American Statesman provides excellent coverage of all that’s happening in and around Austin and statewide.

Austin Statesman Live. Good updates on news events during the day. Long time user dating back to 1970’s.

Terrible app. I opened this, on 12/4, searched for the title of a section of todays paper and got only headlines of stories that are months old.

App review. This is a terrible app. Not user friendly. You don’t make it easy to report problems ie with deliveries or request a delivery that has been missed. I pay a lot for this subscription and receive terrible service

Fave news app. A seriously great digital newspaper

Awful app. This app is awful. It can’t find my account for me to log in. However, I can get to my account easily while using my computer and logging in there.

Subscriber blocked from content for subscribers. I logged in 3 times this morning and still couldn’t access content restricted to subscribers.

Austin American-Stayesman. Find great reporting — words and photographs. Accurate, compelling and LOCAL.

Very in user friendly. How do I print a page. No comprehendable instructions to do so. Maybe a mistake to subscribe.

The app is so outdated.. Yep is still updated, you can’t cancel unless you purchased it through iTunes. Does iTunes even exist anymore? It’s ridiculous don’t bother.

Much better lately. Went from one star to four with redesign of Statesman Live.

Little to no content. Even after setting preferences all I get is high school sports. Also the app makes it nearly impossible to unsubscribe.

Great example of local news done right. Love the Statesman. Love Austin.

Sections still don’t update. This has been reported but it still hasn’t been fixed.

Austin Statesmen. Excellent newspaper. They stay on top of the pertinent information.

Poorly organized and buggy. When I click on “Sports” I only get Austin FC news. And some stories that I know exist are unfindable on an app search

Update terrible. I can't even sign in

Faulty app software!. You app keeps denying my password, on several occasions I have been unable to access the paper I subscribe to!

Great App!. I like the way the app displays the newspaper in printed format, like a physical paper.

Love the app.. Read the Statesman for years. Really enjoy the mobile app.

Terrible.. What a mess, zero sense of time. No way to view things chronologically. The replica paper is still the only usable platform they have. Tied to the yoke of USAToday, they just throw up a garbage picture gallery.

Sad. This might be great if you are looking for sports scores or syndicated content. If you are looking for local news, it’s near worthless. I was hoping the recent revamp would improve things but no.

I paid for a subscription stop the pop-overs. All but unusable. I like the content. I want the content. I pay for the content. But instead I constantly get bleeping pop-overs.

Horrible Experience. It’s impossible to read the news with all the ads jumping in front of you. Don’t waste your time downloading this app.