Times Union App Reviews

Same stories repeated for days. There is very little new content day to day. Surprisingly, there are more typos and misspellings than the hard copy version ever had.

T U layout. Preferred it when it was layer out like a news paper. Too much repetition in this layout.

Cancelled subscription but charged anyway. I was a just charged for a subscription renewal for the digital times union and when I click in, there are no active subscriptions in my Apple subscriptions tab. This is ridiculous and now I have to go out of my way to contact them and figure out what went wrong

The virtual Times Union. As a subscriber, I cannot praise the TU website enough. I particularly like the virtual version of the print edition. Seeing the paper on my tablet exactly like the hard copy is excellent.

Online Version is often not consistent and current with paper version. W

Paper. I pay for a 7 day a week paper, I am lucky if it is delivered maybe 4 days a week. This is really crazy, for I pay to have it delivered. Frank Berbrick

Better than paper. I read the App seven days a week. The clean interface supports the informative writing. The ads are unobtrusive. My only wish is more ads and news from local small businesses.

Not user friendly. Password reset, take 24 hours to become valid, no mention of this, on forgot password page, called customer support, and they just said, use your browser.

Happy. Great reading Love restaurant reviews Need more horse racing info

Fix a few break a couple. Finally able to swipe back to the main page with the update but now the ad’s keep closing and reopening the articles over and over making the app somewhat useless

Poor graphics. I’ve been reading the Portland Press Herald on line as well as the TU. Similar in size, demographics but the Portland paper is much easier to read and navigate. And seeing the graphics used in the print edition makes for a superior experience.

Great paper. Enjoy reading

Not seeing new subscription. I subscribed to a digital only offer and the app will not see that new subscription. The CSR told me I had to go through a third-party vendor with the app, which sounded like I had to pay for a second duplicate subscription (probably at full price) in order to use the app. Why isn’t the app seeing my valid subscription? Fix this and I’ll update the rating. Or at least give instructions on how to get the app to see the subscription. Thank you

Review. Sick of Churchill. Tired of reading repeats.

Times Useless. If there was zero stars that’s what I’d give to this leftist, liberal, 1 sided newspaper; journalism is dead there as with almost all of the Pharma/Gov’t/Corp bought and paid for MSM

Problems. I can’t link my subscriber account and the app. I’ve tried multiple times, changed my passwords and still having issues

Emails don’t auto link to app, search poor. I get emails from the TU, when I hit a link, it takes me to the internet, where I get constant popups to sign in. I have the app. Other media know to open links in the app. Searching for a recent print story to find a link to share with someone is frustrating, old articles come up, rarely what I want.

Wrong day. Trying to read the Saturday paper and guess what it’s Friday paper what the heck !,,

Terrible App. Awful. Stories not updated. Links often broken.

Is a great app. I

Terrible. Although the app is nearly usable, the editing is worse.

As a dinosaur, I’ve gotten used to online. I am an old fashion person who looked forward to reading a daily traditional newspaper But I’m getting used to online. Still can’t find “Dear Abby”?

Great down to earth reporting. The tone and attitude is down to earth and informative.

Digital version. I would like to know why I don’t receive the deeds & transactions anymore. I’ve emailed & called and I have received no response

Local coverage. TU gets ahold of a story and sees it to the end, good investigative reporting

Waste of time and money. Eff this app. It’s a glitchy, boring nightmare. Doesn’t update and still shows ads despite subscription. I wish this paper would let me run it. Couldn’t be any worse

Finally, a search bar!. A much more functional app that is superior to the mobile site.

App does not work. Absolutely terrible. Print and digital subscriber, but cannot login on road.

There’s a blank at the top of every page. I x it out and it pops back. Not good

Ads delete part of writings. I use E-edition of Times Union to read local news and commentary. When clicking on the link of small print, it is supposed to pop out larger font for readers. But, Ads attached to news or commentary do not display appropriately, they delete part of writings. It is annoying.

Handy app. I read the TU on my iPad very morning almost. I like having this app when I am traveling so I can keep up. There is the New York Times, but does it have comics? No! Does it have local news, events, notices, etc.? No! I also like that I can email an article, that I can copy and print. I like the ability to read page by page like the hard copy version and see the pictures and layout and even ads, or switch to a list with tiny content to go through quickly and be more picky. The one thing it doesn't yet have is the scads of ads that come out on Saturday/Sunday versions of the printed paper. It does now carry Parade which is a recent addition. Could the scads of ads be far behind? Downloading of a page on rare occasions seems to freeze but usually available on returning to that page. Getting back to the comics, even though one can zoom in, the zoom is limited. Would like to see further zooming ability. Hard to read the comics to the kids when one has to squint to see the words.

Horrible user experience. Good luck trying to actually read the news around all the pop up and slide-through ads. If I’m paying for news content, let me see the content without all the flashy distractions. I’ll cancel and grab local news from on-line channel news.

App not user friendly. Times Union app has too many pop up ads and they get in the way. Even Signed in with a digital subscription. The absolute worst.

Unreadable mess full of ads. I paid for a subscription and I hate the ads. I cancelled my subscription.

Times union digital print.. Overall the news is pretty good. I find the reporting for the most part isn’t true journalism but the facts with a leftist twist. That may please many of the progressives that read the paper but not us middle of the road people. We have brains and can determine right and wrong. Another biggie of late is all the pop up ads you’ve added to digital news. They are fine if your offering free print but us paying customers should not being seeing ads. Continuing these ads will result in me dropping your subscription service.

Get your subscription act together. Apparently I’d been paying for multiple subscriptions. Cancelled one (took multiple attempts before the charges stopped), leaving a digital subscription which suddenly I can’t access. No thanks.

Good Start. Good start for the Times Union on the iPad. Glad to have a chance to try out for 30 days for free. There is some room for improvement, though. Pros: $60 for a 1-year subscription is fairly reasonable, in my opinion. Can select daily editions of the newspaper as well as a "live" edition. Navigation within the app is generally intuitive, using swipes to advance to next page in section, to next section, to next page in article, and to next article. The "carousel" menu to select sections is a nice touch. Blog articles contain links to outside web pages using an in-app browser. Sections have an indicator for the number of pages. App works in both portrait and landscape modes. Cons: The app has a rather busy interface, with both top and bottom bars, a bottom banner, and a sidebar. (See the NYT app for a great design.) Each new page within an article needs to load, resulting in a delay as you page through an article. There's no indicator within an article for the number of pages. Seems to be no way to comment in blogs.

No paper. Signed up for delivery 2 weeks ago got nothing

Terrible App. So frustrating. The ads at the top have gotten larger and more intrusive and you can’t diminish them so now the paper is smaller. You can only arrow forward or back from the front page to the last page and not to each section. None of the “buttons” ( print, mail etc) work. I read there is a ‘gift button’ but I have never seen it. I have apps for several papers, including one from a much smaller market, and they are all by far better than this one.

Keeping a watch on NY Politicians. One of the few papers that keep watch and report on the Government here and helps keep them on thier toes.

Hard to read. When i zoom in on an article it creates a new pagewiththat single article. Bring back the old version.

E edtion. E edition has to-many pop up ads.

Too Much Spam. Change the articles everyday will ya?

Frustrating….. The website crashes EVERY day when trying to open stories

Stop. Stop throwing my paper in the bushes

Review. The times Union is good reporting local news statewide and national news has a very progressive, liberal bias. Your editorials are supportive of left wing positions. Your columnists are liberal and progressive. All events are viewed through a liberal left leaning prism. You can improve by being more centrist.

Review. A few main news items are given too many columns and pages so we get less news. The sports section has been destroyed by not having late game results. These results might show up days later if at all, especially local high school scores. In order to save on print, it’s made smaller and smaller to fit everything on one page, very difficult to read. I have had the Times Union and the Knickerbocker for over 70 years and the paper has faded drastically. I enjoy the Perspective page, the cartoons, and I would like to see more local area news.

Ok. When a bug doesn’t crash the app or when you’re not bombarded with so many ads it crashes the app, it works. 🤦🏻‍♀️

1 Poplar St, Rensselaer NY. We never got a TU today but got a Record! On Sundays we get 2 of all store papers if we are lucky plus a Record! I think our paper person has ??dunno?? Get them ready! MY just have to go buy them if this isn’t corrected and Been a LONG TIME WITH THIS GUY!! As seniors and Granddaughter of s Kn-TU RETIRED GRANDPA IN 1966 this is Inexcuseable!!

Cannot open. Texted TU. Coukd not open. 6 days in a row. Yet, they manage to bill me. Thank you TU for great customer service. Long time TU subscriber, been e edition guy last year.

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Times Union. I thoroughly enjoy it. However, since the latest iOS upgrade, there is a glitch with the crosswords. Clues and arrows do not appear in the horizontal bar just below the puzzle. Thus, navigating is harder and some clues are too long to appear in their totality in the lists of clues. Thank you ahead of time for correcting that.

Terrible update. If it’s not broke don’t break it. You can’t tell what is old or new. I like to quickly look at the obituaries each morning. Instead of seeing a photo of the deceased, the city, and whether it is recent or in memory of, I only see a list of 50 names. I would have to open each one to decide if I wanted to read further. Would much prefer the old edition.

TU Refuses to Fix Known Bug. When opening an article in landscape mode in font 5, the bottom part of the article is obscured by the ad. The app has had this problem since its inception. I've been promised for years via email that this known bug will be fixed with the next app update. It remains after each update.

TU App - Does it work today?. Does it work today? No. Did it work yesterday? No. It gets hung up on updating latest edition. Sometimes it works and sometimes it doesn't. If it does not work you have three options. 1. Wait it out and hope it will work tomorrow. 2. Delete and reload app and hope it work (or you'll have to wait until tomorrow) 3. Read the print copy (but it wasn't delivered yet). All in all the app really does not work that well. UPDATE: Has been uploading for days. So I have say the app really does not work that has gone the app that does not work at all. Maybe it is time to take the app down and fix it. It now useless!

Overall good but.... Overall this is a very good app but I would like to see pics updated more frequently and older articles deleted. It's not unusual to see pics on the same pages for over a week. And older articles stay up for days even when there is a more current update. I would like to at least see dates on the articles. These would get all 5 stars from me.

Crashes frequently. If this app didn't crash multiple times while trying to read an article then it would be perfect and I would really enjoy reading the TU. Instead I end up moving on to a different app to read the daily news without frustration. FYI, using an iPad, not sure if this is just an issue with iPad.

One of the best. WOW!!!!! I use a lot of different apps and this is the best I have used. It is incredibly easy and quick to move from article to article, section to section and edition to edition. Many features designed to female it easy and fast. Many could learn how to write an app by reviewing this one. Great job!!!!!!!

Love this app. I use this app every day in addition to the print copy. I prefer to read the longer articles on line so I can adjust the print size. I also use the app to reread articles for reference later. It's a "neat" way to do the crossword puzzle; corrections are easy and don't show. I also rely on this app when I'm traveling and wnt the local news.

Love it. I use the app whenever I travel which is a lot. The only difficulty is getting it started. I don't think I've ever had it crash. It may be my old iPad or weak connectivity. Navigating is easy. Love the content and organization of the site.

Stopped getting Sunday edition back in June. I bought a year of the ipad edition along with Sunday delivery of the physical paper. I stopped getting the Sunday delivery in June; TU customer service claims to have no idea what I am talking about. Every few days they call and ask if I would be interested in subscribing. I tell them I am already a subscriber. I've sent them my itunes receipt multiple times.

OK when it works. Useful when it downloads correctly. Unfortunately download problems happen 2-3 times a month - a pain for those of us that don't have a lot of time. When it works, this is a good app for those that want to quickly scan the news and then get more in-depth information elsewhere.

Terrible. My app stopped working. Won’t link to my print edition. Representatives of the Times Union told me over a week ago that it is internal on their end. Terrible. I am disappointed. I get paper delivery at two locations

Allbany Times Union for iPad. I like the app - it allows for easy navigation between pages and sections and the layout is clear; the photo galleries are great and I like having the choice between the morning edition and the "live" edition. It's a really great alternative to the print version.

The app works as it should. I'm at a loss to understand the negative reviews. I've used the app for over two years and have never experienced the problems described by the unhappy reviewers. I have found that all of the features work, and work well. The app makes reading the paper easy and enjoyable.

No Longer a Newspaper. Instead of being able to read today’s paper by flipping through page by page, the T-U online version is now like every other news outlet app - stories scattered, scrolling required, and no line between new and old articles. A bummer, since I have read online T-U daily all over the world due to its straightforward simplicity and discrete daily editions.

Disappointing. It seems crazy in this day and age to have a news app without a search function. And where are the comics, super quiz, etc.? This app is like reading a watered down version of the print edition. Was really hoping for more from the TU.

Disappointing. When I first saw the new app I liked the look of it. However I have discovered many shortcomings. These include loss of the crossword puzzle, lack of a search function, lack of detail in the obituaries and fewer news stories. I still like the look but there does not seem to be any interest by the TU in fixing the many deficiencies.

Great application. This is much better than the old app for the TU which just had links to a few stories. When i travel out of town I can access the full paper and keep up on the news. Keep up the good work!

Nice start!. I am a current paper subscriber and this is a nice app. It's a bit slow loading to start and navigating, but overall it's a good app. Thanks for making it. I find I now read the Times Union more than once per day.

Excellent App. Really great application design. Includes recent back issues, has an intuitive interface for changing sections. Better than the NY Times app. (Not better than the Times content, but that's a different issue.)

It does work ...... The newest update for iOS 5 seemed to have fixed the crash on start up problem. So far so good. Thanks for the quick turn around ...

Not bad, but could be better. I've used a lot of apps for my news, but this is one of the more unique ones. If it wasn't loaded with ads or crashed every 5 seconds I'd probably give it 5 stars. Additionally, it NEEDS to be modernized, I would like to see an option to download the paper offline from the app. All and all not bad, but it could be better

Albany TU. This APP is a work in progress. For the most part it runs smoothly. But occasionally it gets hung up opening and I have to abandon it. My husband likes to download it so he can read it while he travels and often he can't do that because it takes too long. And, the games section still needs tweaking... It is really great in concept, and hopefully as they continue to create updates they will work out the "bugs."

Works for me. Almost like being home when your away from home. I can talk to my children and grandchildren about whats going on around town. The online version is good but this gets delivered right to my Ipad it easier and not that costly.

A great convenience. Though there was an initial problem with the app's taking up too much space (it was automatically downloading and saving all editions, and the "delete" function to which I was alerted didn't function all that well), updates have addressed all that. The visual quality and the utter convenience are in the same ballpark as the New York Times app!

Disappointing!. I am disappointed in this update. There is no search function, no contacts link, and the real estate section is gone—I always looked forward to going through the deeds and deals each week. It is not clear which articles are from the current day’s issue.

Wow- Major Improvement Nicely Done. The old app was awkward and unattractive. Rarely have I seen such dramatic improvement in an app. I read the paper much more often now given how easy it is to read and how attractive the new format is! So much more readable and accessible. And I like knowing more about my local community than I had the fortitude to learn from the off-putting old app.

Former loyal subscriber. On the Obituary page there is a line that directs the reader to scroll on the line if you want to scroll the remaining obituaries. When you scroll on that line it advances to the next section. I communicated this flaw to the Times Union staff. They said it wasn't a problem. Clearly it is. Try it. Ok...it's over 18 months and its still defective. Apparently this rating system is worthless

Right at my fingertips. It is nice to have the morning edition along with an update that arrives later, what else could you ask for and all at my fingertips. No paper to accumulate each week for recycling.

Great when I am out of town!. This very nice to look at when we are away. We can stay updated, and not have to wait to return, and have to skim through 5 or 6 papers. I only wish it had the jumble words from the paper copy. I do have to update every day or it takes a longer time. Much better than other online local papers in Capital area.

Easy to use and convenient!. TIMES UNION for iPad is a well-designed app that is intuitive, stable, and accessible from anywhere. I love having my hometown news even when traveling. The pictures of local events load quickly and it is easy to send stories via email to out-of-town friends and family. Love this app - well worth the price of a full subscription.

Times Union. Slow loading much of the time. Ads at the bottom of page cover content.

Very disappointing. I will no longer subscribe to the TU. This app is awful. The old one looked like a newspaper and was very easy to read. Now I might just as well go to the TU website. I read through the other reviews and agree with every one of them. You even eliminated the crossword puzzles. My 94 year old mother looked forward to doing them every day. I wish you would reinstate the old app.

Good content layout has much to be desired. Have always enjoyed the times union but if you want to see a great layout of a newspaper, check out the Boston globe e edition. Wish the times union would adopt the same format. This app loads slow and doesn't always show up as a new issue on newsstand. Wish the times would report on a little more good news instead of so much doom and gloom constantly.

Worst app ever. Now, the app won’t even open on the latest iPad 9.7. Previously— I have been sending the TU corrective suggestions for a couple of years, and the same problems continue to plague the iPad app. Spillover of type has been corrected and then failed again and again. Recently, a new goof has appeared -- click on business and get sports. Also, recently, there were entire sections missing. I have given up reporting these errors, because it's frustrating enough to have to deal with them and my reporting doesn't seem to matter enough to fix the problems permanently.

Times Union. I switched over to the electronic edition and have been very happy. It's easy to check in on the local news, and the 'swipe' to each section makes navigating pretty seamless. I have not had any of the problems described by other reviewers, but I only use the app 2-3 times per week to stay on top of local news.

Bizarre. Every time I try to login it tells me I have to link my subscription. I go through all the steps and link the subscription yet it still tells me I have no stories left. I close the app try again and it tells me I have to link the subscription again even though it shows me is having already linked the subscription. Really just a garbage app.

This is how I start my day!. This is a wonderful app! The navigation is clear and easy. Going from one day to another or one section to another is quick as a push or a finger swipe. There are two editions of each daily paper, one that comes out in the morning and one that is updated regularly as news happens. My only complaint, and it is a minor one, is that some pictures cannot reproduce well online particularly of those in the obituaries. The online version makes the price of a subscription more than worthwhile.

This app has now become useless. I tried to update the app on my iPad today. It now won't start at all, keeps asking me to sign in, and then telling me that the sign-in is incorrect. Then I ask to get a new password, and the email with the link to reset the password never comes. I've removed and reinstalled the app numerous times today. I'm ready to give up.

App gone bad, again!. What is going on with this app lately? It won't load, or it says "Updating Editions Data" for over 1/2 hour......I think some one from management really needs to look into this. Or at a minimum how about a explanation on the web site, like "sorry we are experiencing technical difficulties"

Very Good App. Very easy to navigate and able to find stories that are of interest. It does tend to freeze up while scrolling and will send me to an article I don't want when this happens.

Horrible. This is my second review following the new update- since this terrible change, I now get to sign in and link my paper subscription EVERY TIME I WANT TO READ ONLINE. Absolutely terrible, annoying, and a waste of time. What was wrong with the app prior to this edition?

Better than print. Better than print....more pictures, love the new automatic download feature.

Good app but 2 issues. Love this app but two issues must be addressed. First is that opening up app in the morning is a problem. Sometimes it won't open up at all and I don't get to read the paper. Second, having ads blocking portions of an article that I am reading and being unable to move it out of the way. Fix these two issues and I will be a very happy customer.

New App Disapointing. The new app is disappointing to say the least. The TU replaced a very user friendly, news filled app with a new version that offers only a portion of the paper even though you are a paid subscriber. It also doesn’t offer and feature to customize the app, ie adjust font size. I am extremely disappointed. The only reason I gave it one star was because you can’t post a review otherwise.

Pretty Good. It has the potential to be really great. I would like to see the full paper and website features integrated into it a bit more (classifieds, coupons, web content, seen, etc). Overall nice app.

M.tosh. I love getting the Times Union on my iPad! Now I can read it bright and early before the paper copy arrives. I would like to get all of the political cartoons. Some are missing because of the paper's copyright law,as I understand.

Great app. I like the download version of this app much better than the previous version. I would prefer a download version that automatically downloads the articles before opening the app. To prevent unnecessary traffic it could be set up to download today's version if yesterday's paper was read.

Excellent on iPad. I recently subscribed to online access to the TU, but I didn’t like the website version of the newspaper. Too much clickbait, too many animated ads, too many junk ads. This app eliminates all the junk. And it’s as good as any of the top newspaper apps - NYT, WaPo. Well done.

Works fine. Over a year ago I switched to having TU delivered Thursday and Sunday only. The rest of the week I use this app to read it on my iPad. It works great,easy to read, easy to move between articles using panel on the right. And amount of paper in recycle box greatly reduced. Strongly recommend.