Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!
Alexswif - They been erasing our reviews thanks stub hub
Works way to buy tickets outside the states , hire them if you want to loose your money.
Nick23155 - Dishonest company
Will never utilize again due to poor handling of refunds during pandemic. Company states refunds will be given and then stops refunds. There is no fan promise or fan protection. Customer service lies and when disputes with credit card companies are made due to Stubhub lying account is closed as retaliation. Buyers beware going forward.
texasfury93 - Shame on big business for taking our money
COVID-19 has cancelled a lot of our plans. Stubhubs new policy to only give buyers 120% credit to their account through the end of 2021 isn’t good enough. This pandemic is going to last well into 2021 and events as they were aren’t going to return to normal any time soon. Stubhub should be offering FULL, CASH REFUNDS to buyers who want one.
I will not be purchasing tickets from stubhub in the future, as long as my money isn’t reimbursed. I expect thieves in the US government, but their companies should at least provide customer service.
ajf1212 - Use another ticket app
Don’t use stubhub. I bought tickets for a concert that got rescheduled for a year later. They don’t offer refunds for anything! Only option is to sell the tickets after you already paid a service fee to purchase the tickets. Then they also want to charge you another fee to sell the tickets. Bunch of crooks
hdgdbend - No refund of cancelled show
I bought Lady Gaga show ticket with fund from bank however the show gets cancelled. Stubhub only refund coupon code for the amount I paid for the tickets with expiry date 1/1/2022. No refund to my bank account and swallowed my money :(
Homeslice2145678901 - Did not get refund
I purchased tickets back in March for a Cubs game. The game is now canceled and MLB is issuing refunds. I go to get my refund from StubHub and they are only issuing vouchers for 120% that expire in December 2021. It’s sad they are not giving people their money back in the wake of the Covid19 pandemic and one of the worst economic crisis. Will never use them again.
JSmoove17 - Great and fast service
It was extremely easy to use this app.
DJF2030 - Horrible Service
Stubhub is not only a horrible app but a terrible service. They will take money from your account without authorization and say that it is policy. The app doesn’t provide options to make buying or selling tickets easy at all. Terrible
leehnai - DONT USE STUBHUB
Rude customer service. Buyer and seller protection are both a joke. They’re all about the money.
Hollieq76 - Will not use any other source!!
I have used stub hub many many times now my team stadium and others as well they are amazing and I will only use them now!!!! Always good seats pretty good prices!!!
ticketseller1 - Great App
Easy to use no hassle good prices
Oscossch - Stealing from customers
During this pandemic, stubhub stance has been laughable to say the least. They’re still not refunding money from baseball games that never took place and already claim they will not refund NFL games in case they’re cancelled unless state law requires them to. There are plenty other options for tickets, don’t even bother downloading this one.
stubhater - HORRIBLE
I will literally never ever use stub hub again!!!! I have waited over 3 months for the money for selling the tickets and each time I called the check on the payments. Customer service was rude! One hung up on me after saying “well there’s nothing I can do, call your bank or PayPal . I still haven’t received payment my bank said there are no holds and PayPal shows no history of payment being sent from Stubhub. Tried to speak with a manager and they refused to answer my question. Told me they could not give me the reference number to the payment they supposedly sent to me due to privacy reasons! Like what?! Worst company ever.
bvandyke - Very unsatisfied
My event was cancelled and my tickets are still showing as good
angelasuyapa - Credits
Having a little finding where my credits
scutler3 - Credit vs Refund
Was informed stubhub won’t refund my $$ but will offer me a credit for my tickets. I don’t want a credit, i want my money returned to me
Jk1teach - Pandemic and no help
I’m very disappointed in the way Stub Hub will not help people out during this pandemic with shows being postponed and with payments. It’s extremely disappointing.
wudgueit09 - No refund!!!
I will never use Stubhub again! They will not offer a refund...just a 120% coupon.
yesyvelaz - Not the best
Not the best at customer service. I’m still waiting on my refund over a month ago that the concert has been cancelled and called and told me they would refund me 100% but they still keep saying next week over and over again. Never again buying tickets from here!!
Ben Gree - Stub hubs guarantee Is a total fraud
100% guarantee they said... the customer service was very nice when I called every day for the week up to the game when my tickets were not delivered. That was up until I asked about the guarantee then the nicest lady I talked to turned very rude and just told me I was out the $700 I paid. I spent so much time on my vacation trying to figure things out and in the end I just got terrible customer service that told me the 100% guarantee didn’t apply to me. I would be very careful about using stub hub for physical tickets.
nicknamessss7171 - Customer service is TRASH 🚮
Tried to cancel my concert tickets months in advance due to this CV-19 issue. The tickets were purchased in December for an April concert with a 20% add on coupon to which I was never communicated with or briefed with an update. Had to waste numerous hours calling in, only to be told sorry not sorry we only care about our bottom line. Will NEVER buy from this company again and wouldn’t be upset if they go belly up for not caring about their customers when they would rather keep their money in their own pockets for months on end.
homosapine alien - Buyer Beware
They won’t refund your money Even during
qüëën - DONT USE STUBHUB STUBHUB IS A SCAMMER
After selling my ticket to stubhub they wouldn’t give me the money! They said they will give me the money after the event takes place but the event got postponed and it won’t happen until next year. And they said I need to wait until next year! It’s my money and it’s my ticket why would they even hold it for that long!!!! I sent proof and everything but wouldn’t give me the money! I ask them to give me back the ticket but they won’t let me
The reason why I give 5 star is because I want everyone to see this. Please don’t use stubhub
Buy the ticket directly from the seller not thru stubhub
aikman72 - Horrible
Horrible company that doesn't refund your money for cancelled events
whatever121313 - Horrible!
Stubhub is now refusing to refund customers for cancelled events! Changed policy after fact...do not trust or use Stubhub, other much better services out there.
Pete D22314 - Refund
We had a contract and your refund policy was clear. If the event was cancelled I get my money back. Now you are saying a credit for 120%. I don’t want that. I bought a game with a contract. And your app shows I went to the game. This is total BS. It is not my fault you didn’t buy sufficient insurance for this eventuality. It is my money and I want it back.
Former customer. Vivid from now on
jsc77908 - Don’t Buy from Stubhub
Chances are they won’t refund you for events that were cancelled. App is also a nightmare to navigate.
bpwrn - Rescheduled Event
StubHub rescheduled an event but since the event wasn’t cancelled, they will not allow for a refund.
ba199 - Do the right thing!
My family member has almost $3k in tickets for NCAA tournament. Please know I or my entire family will EVER use your service again if you don’t make this right with a full refund as requested and “stubhub promised”. What a joke!
innoutjoe - Terrible customer service
This was my first (and last) time using Stubhub. I purchased tickets for a Bill Burr concert that got postponed and subsequently rescheduled due to the COVID-19 concern. The event is now scheduled to occur in June, on an entirely different date than what I originally agreed to when I made the purchase.
Stubhub’s policy is that since the event was rescheduled (not cancelled) they aren’t obligated to do anything for me. The only options I have are to pay out of pocket and book flights and hotel to go see the show and the newly rescheduled date, or to sell the tickets on Stubhub.
I decided to list the tickets on Stubhub as I will be unable to attend on the new date. I listed the tickets for the EXACT SAME price that I purchased them for. However, with Stubhub’s fees, if the tickets seel (and that is a big IF), I will only received 2/3 of my money back.
What a scam, I will never use Stubhub again.
Amanda7683 - Haven’t received payment
I used stub hub for the first time and sold tickets for a concert that was on the 10th. It’s the 26th and I still haven’t gotten paid. I won’t ever use stub hub again
windhgnw - My money still in processing after a 3 weeks!
Can’t get my money back and always say sooon..
And the dee is high.
ChuckGelband - Unresponsive criminals
Give me my money back!
faustino lll - Change of venue date
You need to allow your customers to cancel when a venue date changes. Selling the ticket doesn’t guarantee the ticket will be sold, even if the price is reduced.
Ar Ar of the Belmont court Peiserts - Only transferred 2 of 3 tickets, was turned away
I will never use stub hub again! I bought 3 tickets and fell sick. Transferred them to friends the day before . 2 tickets transferred and 3 wasn’t sent until almost end of game. My friend had to go home, SO embarrassing! Never again with this awful company!
mit fam - No refund!!! Never use!!!
I bought tickets for a baseball game in L.A. in April when we were scheduled to be there on a trip. The whole MLB season is on hold. I contacted Stubhub and they informed me I would not get a refund! They stated the game may be rescheduled at a later date. Of course I won’t be there if it is! Stubhub was of no help!
Turner1971 - Rescinded Refund Offer
Stub hub had put a post on their web page that an event was rescheduled and if you were unable to attend the new date you could apply for refund. After filling out the emailed form and submitting it, they sent another email stating to resale the tickets myself. They only refund if the event is cancelled. They were misleading in their web post and very inconsiderate when talking to their agent. Never again will I do business with Stub Hub!!!
HAW2016 - Very disappointed
I’m very disappointed in Stubhub and how insensitive they are being during this pandemic. They do not care at all about their customers, only their bottom line. I bought tickets for a concert on March 28th in Austin, TX for our wedding anniversary. The concert got rescheduled to May 29th because of the Coronavirus. They are now several reasons I am not able to go. The main reason being because in light of the uncertainty surrounding Coronavirus I am uncomfortable making the trip but also because originally the concert was on a Saturday and we had no problem going down for it but now it’s on a Friday night at 7:30 and we are not able to take off work to go down considering it will take us 6 hours to get there. Regardless of our reasons, Stubhub is not trying to help us at all because “they are not responsible for rescheduled events.” Their only suggestion is to sell our tickets. No one is going to buy tickets for anything right now in light of the circumstances and Stubhub is fully aware of that. They are just trying to take advantage of their customers.
I will never buy from Stubhub again and I highly discourage others from doing so. I don’t suggest supporting corporations that do not care about their clientele. Find somewhere else to buy your tickets that won’t take advantage of you.
And to Stubhub: do better.
STACYSTACYCHEN - Do not download it
Bad customer service
Jenmc025 - Worst Service EVER
I had purchased tickets for a hockey game outside of the state we reside in( our state doesn’t have an NHL team) a month prior to the game. In between that time, I was put on a 5 week travel ban by my doctor due to being considered high risk for contracting COVID19, as well the area in which the area is at is now considered a hot bed of infection and are now starting the process of shelter in place lockdown. The NHL has currently suspended all games, and we can no longer travel at this point in time. Stubhub REFUSES to offer a refund, even with me offering to send them my doctors signed statement and statement from the arena that the game that we would have attended will not be happening, as it’s in two days. We have tried three times to speak with customer service as well as a supervisor and were denied any kind of refund or service outside of Stubhub offering to re-list the tickets for us ( umm re-list tickets for a game that isn’t happening and with all public events being closed??) This experience has BY FAR been the worst customer service experience I’ve ever had. My family and I will NEVER be using StubHub’s services again.
NIBSMD - Order 260484299
I am never using Stubhub ever again, as a buyer or a seller. You have lost my business forever.
MichParkey - Caesar in the help center
We had a hard time receiving our tickets purchased the day of the show, but our man Caesar helped us get into the concert with better seats than we could have ever gotten on our own! I’ll always go to Stub Hub for my tickets!
Bill 56425 - Buyer Beware
Bought tickets to a concert which was postponed due to Covid-19. There is no way that I will be able to make it to the concert on the rescheduled date. Nice scam Stubhub, quick and easy way to make $125 on fees.
rokytop2003 - Easy
Easiest ticket site to use!
EmieHarris - Barf
Trabeaux20 - Lsu baseball
mattjc123 - Marketing notifications you can’t turn off
Spammy marketing notifications are a total deal breaker for me. I only want to interact with your platform if/when it is directly related to a specific transaction. At least give me a setting to opt out of this junk. Will be buying my tickets through other apps until this is corrected.
henie penie - I hate stub hub
This is the worst app ever i was with my mom at a twenty one pilots concert so excited and when my mom showed her tickets and her phone got scanned it said that the tickets were denied and she had to call them so embarrassing and she was getting so mad and it was my birthday and we were with a friend the only reason this app gets one star for me is cause I have to
Elwood8524 - Tickets take forever
I bought a ticket on the way to an event, then got an email tickets may take up to an hour to show up. Luckily the nice people at the stadium helped us out. Won’t ever use this app again.
russker - App shuts down
App keeps shutting down
Get $32 off on your first stay at travels. Claim your $32 Airbnb free credit by clicking here!
Sesticide - Can’t log in
So apparently an error message keeps appearing informing me that the password and email address don’t match.... strange however as I tried it on a browser page and it worked fine! Don’t even bother!
Jason P in LV - Absolute garbage app
How does this have 4.8 stars?
I apparently need this app to view my tickets. Of course there’s no good reason for this to be the case. So after I have already given Stubhub my money, I download this app and load it and it crashes almost upon start. For some reason I have to sit there and watch “Stubhub” be written out for 5 seconds - why??! - and then it shows a map and crashes.
So now I have to contact technical support and wait in the queue just to get tickets that I already bought because an unnecessary app wasn’t even properly tested.
brendanobrienmitchell - Brendan OBrienMitchell
The app is easy to use. The tickets should be available in Eticket. A bit disappointed they are not. The app also wouldn’t accept my bank card only PayPal. Also another let down but everything else was great.
RCHK99 - Payment Errors
It seems as if there is a minor issue with the address it just tells you that a field is invalid, with no indication which one. Frustrating when you are inputting the same address you do for all your other payments on other sites. If there is a problem, it would be appreciated to get specific clarity - I spent 45 minutes trying to figure it out.
Jordee26 - Very high fees
Stubhub is reliable which is important for a re-seller platform but the fees are very high. I just made a purchase of 2 tickets for $736USD and was slugged a $218USD service fee which is exorbitant, particularly when they already take a healthy fee from the seller for the listing.
Stimolare22 - Smart and efficient process
I highly recommend Stubhub. Ensures a smooth transaction without the drama of seeking issues that scalpers can give you. Also you can put your ticket on the market. Sensational service.
Lord font lee roy - Why fees. Always fees
Fees are too high
hedgehogix - Keep asking for verification code
I have entered like 20 times now with new verification code each time but still unable to log in nor use the app. Terrible.
mepozer - Australia Don’t Bother.
Thought I’d give it ago to see if Australia was supported for buying/selling tickets for sports mainly.
Few NRL & A League teams were there to my surprise. But when clicking on the teams that was playing on the day, comes up empty events.
Then whenever you hit the “search nearby location” it Crashes every time.
eluune - Can't explore by "location"
App closes everything you try to search for events via "location"
Bella1345 - Broadway tickets easy as!
Hahahbahsisns - Excellent. Highly recommend
Cammyb7 - Brilliant
Easy to use and even better service when we had questions !
Deluded Jim - This app is terrible
Why can't I just select a section and see the price!? It's bizarre that whoever designed this thought I might want to see a cheap good value seat in the nose bleeds when I'm selecting a court side ticket! And what's with the pop ups!? No, I don't want you having access to my media, so stop asking, you prying weirdos. Guess I'll use another branded app instead.
Bodyrocker15 - Easy to use...love it !!!
One great app that keeps it simple and keeps me in touch with events.
Wellhung776 - Awesome
Wondering how you could earn $25 by just signing up? Earn $25 for free by joining Payoneer. Sign Up!
TarheelSuperFan78 - TarheelSuperFan78
My go to source for tix. Not a fan of some of the extra fees at purchase but still my go to!!!
corinnevecc - Unfair
You paid me 42.70 and said you paid me 136 which I never seen then sold tickets and should have received 85 never seen it then sold tickets for 150 you charged me fee then another fee I never seen for 8.75 I hope that flyers hook up with a fair company because stub over charges throws in charges that make no sense basically ripping people off!
Wil_Hernandez - So Easy to Use
The title says it all. Although the fees are high.
Mike Mike15 - Yoooooo😯😯😯
YOOOOOO!!!! Stubhub is so dope
Rountre22 - Horrible
Pie forever - Don’t buy Tickets Here
This is a no cancellation stuck with tickets you don’t want but can sell and loose money. Spend the extra and just buy directly from ticket master or Live Nation. This is a scalper company. They will rip you off.
$&!! - Bait & switch
Was informed my ticket included all fees, at check out they added a $10 fee per $32 ticket, 33% rate
jjtbrhxuhdbs - SCREW STUBHUB
Purchased tickets while at my house, put my credit card numbers in to purchase and had a confirmation number on my screen. Decided to get ready to head an hour downtown just to discover the tickets were never purchased once I arrived, there’s a $0.00 charge in my bank account but no recollection of my tickets being purchased. Wasted $20 on parking, money on gas just to get downtown and not be able to see the Detroit Red Wings. Do NOT recommend. I will be leaving a review every day until something is done about this!
jtp198931 - Way easier than seat geek
Seat geek is a joke!!!! Way easier to use! Also I was able to use Apple Pay on check out!!! And the fees are way more reasonable. Only thing I would change is to break the rows down like seat geek! Will be using this again for a future cubs game!
summerbreezex87 - Disrespectful and horrible costumer service
I was asking questions regarding about listing my tickets for a resale and the representative seemed very annoyed and she tried to make the answers short, leaving me with more questions in my head. Finally I asked her one last question about how to change in hand date of my tickets and she replied “change it on your end” and closed the conversation without explaining anything else!!!! she was very rude by talking me (the costumer) like that!!! Never EVER use Studhub again!!!
P.S the name of the ride representative was “Radisha”
Annoyed Star Wars fan 8878 - iPhone App is Buggy
The app says you can list up to 8 tickets. When I listed my two there was no way to submit. When I left the app and came back it still wouldn’t work. Then I went on my computer and it said I exceeded the number of tries to use the barcode.
So in a way this app cost me $100+ if I can’t sell these tickets due to this issue
amg21212121 - Always easy!
Best way to buy tix!
traderbot2 - Fees are a rip off
Outrageous 30-50% fees
367;368!?ffjtdcbihvbooh - Checkout difficulty
I tried at least 4 different credit cards, all mine, before giving up and using PayPal-not my preferred payment method.
Nothing from my card companies, nothing. I’m not sure what the problem was, but I’m sure glad to have the seats.
Ryan5273636 - Forced to download App
I just don’t think one should be forced to download your app in order to receive tickets, especially considering the fact that you have an online platform.
//Aztlan\\ - Fees are Ridiculous!!!
Got good tickets at a good price but fees were 25%of my purchase. Way to high.
Scotty Blugrind - Fees are too high!
One ticket has a $22 fee? Too high!
double tap tix - Beware
Zero Stars. Beware the “unable to process your request” message. It will trick you into buying 2 sets of tix when you try again - even though the first request actually went through! Scammers. I talked to customer service and they were polite but have not seen the credit for second set yet. Deleting StubHub app and never using again.
кеиие∂ע - do not use!
I have saw some really bad views watch out!
padres1369 - Ticket service
Awesome,great people great service. Patient helpful. I’m disabled set budget. They know net low especially when I only need 1 ticket.
dfkarr - They hide their fees and provide zero customer service
Bought tickets through the app and it was impossible to decipher the fees until I actually purchased tickets. Then there is no recourse.
The fees were 30% of the cost of the tix. Total scalping
eron007 - Good service
Good service, but the fee’s are high... what is a fulfillment fee? And why am I responsible for this?
George Rango - Tried buying 3 tickets but it would only let me buy 2 or 4 at a time
I tried buying 3 tickets but it would only let me buy either 2 or 4 at a time. It
Alex Demidovich - Main menu
Please fix the app! When you look at the events and you scroll down, let’s say you opened the event and you want to return back to other events, it takes you back to the top, and every event you open and go back, takes you right back to the top. Very frustrating! Please fix it. Thank you
DumbName9999 - Good and bad
It’s easy to find and buy tickets. The relative value rating is helpful, but the per ticket service charges are OBSCENE.
bangkok3 - $$$$
Very expensive fees!
SF Gisnts fan - Sf giants fan
Tried to pay for tickets and was asked to update expiration date. Stubhub website wouldn’t let me! Had to use a different card and I didn’t want to. Oh well.
#3Rosieposie - Convenient
Stub Hub is great! Very easy, convenient and a trustworthy site
Azternackie - Perfection
I love the ease & simplicity of the Stubhub app! I’ve used other apps to purchase event tickets, but always come back to Stubhub!
Tmills561 - Highly approve
After struggling with ticket master for hours. It was nice to get a picture view of my seat plus easy Apple Pay.
3333346674589975534 - Won’t list my tickets
Won’t let me get past the barcode scanning section of the ticket listing. Freezes up after scanning codes.
Moopas - Tickets
Fast easy and reliables
808Hoku808 - First time
Easiest ticket purchase ever
spine25 - Billie eilish
15 days before concert had to exchange original tickets as they were 6 th row and stub hub game me
3 days notice that seats are now general admission. They refunded but hotels costs etc. so bought assigned seats for under 18 kids for 300 more. Will be hearing from lawyer.
tpark19 - Awesome
Thanks for a cheap night out
MommaLoves2 - Sucky Website
I created an account from mobile phone, chose the tickets, then it “claimed” my info was incorrect (it wasn’t). I reentered it 6 times, and it still wouldn't complete the order. Each time I reentered, the ticket price went up- to the point that it doubled. I ordered from my computer, and the tickets were less than from the app. THEN it charged an ADDITIONAL $9 per ticket. I don’t appreciate the bait and switch.
lololololillolk - Great customer service
Miguel was very helpful tonight. I won’t go into the specifics but He helped me a lot.
george tc - Fees
Fees are too high. Won’t use you again.
Porker55 - Can’t add special events
I bought tickets for a comedy show that added a show because all others were sold out. Given this wasn’t a date saved for the tour but I wasn’t even allowed to add the show even though I got the tickets a week in advance. Now I’m out $300. Thanks stubhub!
Donkey Teeth 69 - Eggs
anony96326864 - Ticket selling
Very difficult and often get error message for no reason
Poolguyrick - Hard to. Eli eve that they are a huge company
It is hard to believe when you call them that they are a large company. Utilizing a gmail account and misspelling of words leads you to believe that they aren’t legitimate... Have had many acceptable experiences with them but have also had one or two terrible experiences, which we worked through thanks to hours of my own time. Could certainly use better management and marketing.
1954barney - $$$$$$$
$32/ticket are you kidding me?
Jaleo567789 - Fees = almost 50% of the ticket price?
jprsrsr - Credit card date update
I can’t update my credit card. Going to the edit icon keeps bringing me back to the same page
I am a mom of many - Great customer service!
Excellent customer service today!
Pnkiwi - Supper nice people
Every time I call them with questions, they are SO nice and kind. i’ve never received such great phone services. Thank you Stacy for helping to answer my question this morning !
g -17 - Fees
Your fees are way to high and stub hub needs to consider a better deal for its loyal customers.
Greanimo - Easy Quick
Great site and you can be at home🇺🇸💪👍
Killed11 - Fake guarantee
Bought 6 tickets to a sporting event in advance to go with friends. After I placed the order I found out that the tickets would not be delivered until the day before. The day before ... no tickets. I call stubhub and they call the seller. I’m told seller will send by 5pm.... 8:30pm no tickets. I call again ... am told will send within 30 to 60 minutes. 10pm still no tickets ... call again. Told seller not responding so call in the morning (day of game) and their guarantee says they will replace with equivalent or better tickets. I call in the morning and CSR calls seller finds out they no longer have the tickets I bought. They try to offer me tickets that are not as good (which I could have bought cheaper when I bought mine). They won’t honor their guarantee of same or better tickets. They tried to tell me “none available for 6 in a row” but I went on the app and found lots ... but they didn’t want to give me “better” tickets even though their guarantee says exactly that.
Total SCAM AND LIARS. Will never buy tickets from them again.
Golfkahuna44 - Easy purchase process
Stub hub is super simple to find great seats and the purchase process is super simple!
Lifeguard One - I moved?
The app doesn’t seem to clue in that you might have moved at some point in your life. I couldn’t verify my correct address and ended up having to put an address in from years ago, even though it doesn’t even match my credit cards now. And there’s no option for me to even update it. Wow.
Xardoh - Hidden Service Charges
They used to include service charges in the prices. They used to specifically comment that it was included, and now they add on 30 percent, hoping that people will still buy them. No thanks.
Petey09 /27 - Stubhub.
raiders777 - Purchasing tickets
Every time you try to purchase tickets it says they’re not available
Elmira penguin - Great price for tickets
We paid $28 for 200 level front row. And I know the tickets aren’t fake. Great site.
bah!?!?!?!? - Payment issues
I always end up getting the tickets I want but it’s frustrating. There are always issues with payment method. The credit card I normally use creates an error message that it is associated with another account. This is my only account.
KylePatterson - Terrible Support
Recently purchased tickets to a football game , reached out to Stubhub on 3 occasions unable to view my tickets. Each time was directed to call back in a couple days and if it still wouldn’t work I was promised a refund so I could get myself new seats. This dragged on for 2 weeks. Last time I called I was not rewarded a refund which was promised , and all they told me was to try to go to Will Call at the event and they “should” be able to get my tickets. I’m from Canada and the event is 8 hours from me. Now I’m concerned with showing up to no tickets. Very disappointed in my experience with stubhub and will not be getting my future tickets from here again. Continued promising to refund my tickets so I could purchase new ones and not have to worry was very disappointing.
ThumperSuzanne - Love Stubhub 💜
Cheap fast and quick Love it 💜
blamb709 - Rip off for no protection
I’ve had bad experiences with stub hub and don’t recommend them unless you have no other option. They don’t protect the buyer in all circumstances though they claim to, you’re just as good going on Facebook marketplace and getting them without paying stub hub the extra fees to do nothing.
I only use this app if I have tried all other platforms and still manage to be disappointed.
stu4917574 - Useless
This app provides me no value that an email or website couldn’t. I just need my tickets, but I’m forced to download the entire app. It only exists to show you more ads and harvest my data.
Rdeebs1 - Be careful!
Be careful when ordering as the app has without notice to me, switched the tickets when I pushed purchase and I ended up with the wrong seats. StubHub would not refund the $$ and required me to sell on my own a mere minutes after they were purchased... Poor!
TechnologyCanuck - Canadian Dollars Please ... it's 2019!
Overall this site and app are excellent EXCEPT for one major flaw. Come on you guys it's 2019 and I still can't use CANADIAN DOLLARS on this site ... not even to sell tickets to Canadian events priced in Canadian Dollars! How lazy is it for developers to ask me to input the face value of tickets printed on tickets to events in Canadian cities and then to have to GUESSTIMATE to convert the value I see printed on the front of the ticket into American Dollars?!! What is the excuse for that? Truly sad and truly lazy! If you want to operate in Canada use the local country's currency like every other site and app in the world!
yxjkvyv - Payment issues
Payment issues at checkout. Painful.
Chewy2231025 - Pricing
The prices are only shown in US. If you don’t use US currency the prices are different, you have to calculate it yourself
Scot2727 - Scot
App works great.
iyusmairy - Good
AbbyKlar - Abby Klar
GONE-SO - For the most part....
I have used Stubhub for years and I like the ease and guarantee of the website and tickets, however I wish the costs were in Canadian dollars. If it was I would give 5 stars. Thank you:
Leapdaywilliam 2016 - Needs much improvement
I bought tickets in the wrong city using this app on the assumption that the app would show me the nearby Budweiser Stage Venue in Toronto first. It didn’t. It showed Indiana where I mistakenly quickly bought tickets as it had similar lawn tickets. I phoned immediately and they wouldn’t fix the error but put my tickets up for sale and discounted the fee. Selling the tickets (at a loss) on the app was very unintuitive and required phoning for help. Once all my remaining stub hub events go through I will be deleting this app from my IPhone and only using Ticketmaster.
NickAlleyne - Random notifications
I keep getting notifications for a team I have not favourited, in a city I have never been. No way to turn these off without turning off all push notifications.
crankypants16 - Admin fees are a rip off.
First time with stub hub. Admin fees approaching 25% of ticket resale value. This is highway robbery.
smoto1990 - -_-
10fee? Comon bra
MarkTylerLoree - This app sucks
Crashes, logs me out, unexpected errors.
Ahhhhhelpmehplezzzzzzzz - Buyer beware
Bought tickets for “Front Row Seats 1,2” and found out that sellers can say that even if it’s not true. Our seats were for GA but we paid the premium price for front row. Always double check the seat map of the concert you’re going to see!
pmel10 - PayPal
Didn’t work on the app
GJT905 - Price is never close to actual
Usual deceptive company
Bryden Anne - Ariana Grande mishap
I bought tickets to Ariana Grande in Toronto from Stubhub but they would not scan to get on the floor.
Stubhub would not stand behind this.
youngestholton - Usd?
Give Canadian prices. Please
HCove - First time user
Run into some problems with placing my order. It kept saying my credit card was linked to another account. The tickets I wanted are now gone.
fgamezf - Amazing app with the best prices!
StubHub has always been my go to app for buying tickets as you can find the tickets for way cheaper than other platforms such as Ticketmaster and SeatGeek. However, I live in Canada and the app only sells in US$, on top of that, the fees are relatively high too
haiqi - Fees are ridiculous
.....cs - Need to improve card management
Can’t get a US bank card with a Canadian address. Had to pay with a Canadian card and get hit with FX. Took so long that I lost the pair I originally wanted.
ConkerP23 - Awesome App!!!
Always has lots of options for great seats at different price points. Couldn’t even get the tickets I wanted from Ticketmaster!
McinN8906 - :)
Je c’est pas ou l’autre a u problème mais y’a juste à écrie directement au hub faut essayer pour savoir
pkdeek - Not sure about this
This was easy and I assume very reputable but over $27 handling fee is steep!
brockallison - Terrible service
My orders were cancelled
My account was locked
I received no phone calls or assistance throughout the process even after attempting to make contact
The help number is actually an advertising number
This site is a second rate scam
lefty55555 - Getting tickets out sucks
Numbers and getting tickets is terrible
1081160 - Just signed up!
App was easy to use.
Looking forward to our Blue Jay game!
Kkc1975 - Great Selection. Not happy with Currency
I love that Stub Hub has a great selection of events to chose from. I don’t like that the rates are in US dollars when it is a Canadian APP and I am purchasing tickets for Canadian Events.
bfgddetechfvk - Dale Register
I found the mobile website to be very unfriendly from the users point. I had a lot of issues changing my password and change in my account settings for my credit card almost lost my ticket order while spending time doing this but he should contact me about this I might look at using another ticket agent. Let me just add onto this as I’m trying to send this review to you I’m having an issue because I need to put in a nickname??? Before I can send it tried for nicknames and they’re all taken what a joke!
kidcalgary - Good but Expensive
Stubhub provides good confidence when buying or selling. You pay for this confidence with high service fees (Stubhub basically takes a 25% cut of all money paid for tickets). The other issue I have with Stunhub as a Canadian is that the only option to get paid as a seller is through PayPal in US dollars. Paypal has high fees on currency exchange. Stubhub used to pay Canadian with hard cheques in USD but they stopped this.
Stevie & The Blues - Performance issues with app
Oddly for some strange reason the app hasn’t been opening properly for me. It freezes and then goes back to my home screen after I try opening it up. I wasn’t having this issue a week ago with it!
cmt755 - Tickets
I can purchase my tickets and see what I have bought from my app but I cannot open the tickets to print them!
Heaterhabs - Fees are egregious
Just as the title says. App works fine. Can’t wait til block chain computing takes these pigs out of business.
Cantwinflips - Location
The website doesn't auto pick up my current location. When I'm in Edmonton, it says Calgary for some reason.
Jaadams72 - View
Love the added 360 view point on sear selection
Just wish there was an option to include ALL fees in the pricing. Currently the only way to find out the total cost is to go to checkout.
eeemac - Fees
Your ticket fees continue to be disappointingly excessive - I’d buy way more often if they weren’t so high - just paid $22 on an $85 ticket! That’s over 25% - total gouging.
You can learn how to earn on the Forex market! Become Libertex client and practice trading on financial markets without risk. Get Free Forex Course!
Welp. That's odd...
will NEVER use @StubHub again. Bought tickets to an event for myself and friends which was understandably cancelled…
@StubHub How about refunding peoples money. I bought tickets to a March 25th event that was postponed until 22 July…
Event Deemed Cancelled - Philadelphia Flyers at Tampa Bay Lightning Tickets - 03/12/2020 We had to cancel this sale…
Egg Bowl for under $50 per ticket. Buy now before #Leach & #Kiffin starting posting wins. @StubHub #OleMiss #MissSt…
@StubHub can you please advise on the refund for my NBA tickets for the event that will now not take place?
Mind Lab Pro ® 🎯
Mind Lab Pro® boosts work performance and productivity with nootropics for focus, multitasking under stress, creative problem-solving and more. Buy Now!