Northland Living App Reviews

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Excellent App!. It’s very easy to stay up to date with notifications from my complex using this app & paying rent is quick and convenient! 5/5

User Friendly. Very easy to use and user friendly!!!

Happy to live here.. The staff are very helpful and friendly and are always willing to go out of there way to make sure we are happy and I am. The property is always well kept, nice and clean. I will recommend this community to others for sure.

So far so good. Just got the app and submitted a maintenance request. Time will tell if it works well, but it looks like a solid mobile version of the website so I’m happy with it currently.

Northland App. Very easy and simple to use once your information is on file.

Very user friendly. Very easy to use, not too many technical difficulties so far! Only additional comments might be to have the option to edit existing maintenance request or resolve of issue no longer need addressed.

Easy To Use App for Communication. Submitting maintenance requests is so simple and Bill Pay notifications are helpful. It’s nice to have this app.

Making Apartment Living Easier. Pay your rent on the app of via SMS. Submit work orders. Check announcements. Communicate. All with a few taps. This app is great!

Love my new home. I’d like to thank Tammy and Jacque for being so welcoming. From my first tour of Bay Breeze Villas until my move in date, everything went so smoothly due to the professionalism of these two property managers. I would highly recommend Bay Breeze Villas to family and friends. My sister already wants to relocate here. Thank you again for everything! Sincerely, Lisa Bagnaturo

Lacking Feature, easy to use.. This app only let you have access to send payment and send maintenance request. Where is the payment history? Where is the payment/bill details? Why can’t I have access to the maintenance history? Why can’t I have access to the maintenance progress?

Just don’t get it. It’s enough that you may be scraping rent money together not to mention if it includes a late fee but to also have to pay a service fee for using a debit or credit card I feel is ridiculous. The apartments that use these apps should take that under consideration if they truly care about keeping their residents especially if there are already additional issues going on regarding their property.

The UI is not great.. When it asks you to select between two different options you can barely see that there is a circle to the left of the word. The fill of the circle is black and so is the background of the page. The circle is a dull orange and it is so fine a line you really can’t see it.

Amazing app. Best App for renters. Hope there are few Functionalities like communication, news at an announcement. The app has amazing functionalities for the maintenance request, which helps us to see the status of the request.

Maintenance people are always polite. The maintenance people are always polite, friendly, and timely. They fix what needs to be fixed.

Access Instructions Useless. I always make a note for access instructions as I have a free roam pet. I was shown that this note doesn’t even show to the maintenance folks, making my request utterly useless. Why have an optional box if this is not going to be given to the workmen??

First time I have used portal to request maintenance. Very easy to send request. I’m always very happy with the maintenance efficiency

Legitimately the Worst Interface I’ve ever Used. I don’t write reviews but this app has such a terrible UI. The onscreen keyboard blocks key functionalities on the app. Need to register with your apartment complex? Sure you can fin your apartment complex, but cannot click continue. Need to verify your bank? Fine you can type in the verification amount but not proceed.

Impressive.. Had to put in an order for the dryer. It takes too long to go to the site and log in. Super fast. I’ve the correspondence/updates that pop up as notifications. Easy, fast and stress free.

Date option needed!!. Need to make an improvement giving option for the date we want to pay!!!

Big improvement!. Better organized, sufficient detail, easy to use. Thank you.

I’ve never had an issue. Super convenient

Convenient. Extremely convenient app. Glad that we have it available to us instead of having submit request through apartment website.

Tenant. I’ve never had any problems with this app and is user friendly

Very Simple and Easy. Download the app, sign into your account, do what you need to do…. It’s that easy!!!

Fantastic management. Monterra management rocks when I need them they come they always have my back

App won't allow for Maintenance request updated. You can update or cancel requests. Which forces us to create an her request to provide updates. And can't cancel so could cause unneeded visits.

Works great!. I’ve been using this app for two years now to pay rent and for service requests and it has worked really well!

Garage door & push button panel repair request. Submitted a request on Sunday evening requiring my garage door and push button access panel be made operational. I think the plastic panel cover was caulked or painted closed last week. My garage door also doesn’t open/close as well. Unit 106, Garage B6.

Too pretentious. I moved into these apartments at the beginning of Covid-19. My rent was 750$ and now after a year and a few months, nearly 900$ for a one bedroom/ half bath. You’re basically paying for location because my apartment is way too small to amount to a mortgage of a home. Be careful because rent will randomly and vastly fluctuate.

Can not update payment option. Received a new card and the app will not accept new card it says it’s already saved. Would be nice to delete the cards on file and add the new card/s for payment.

No fuss. I use the app to pay rent and submit maintenance requests. Very convenient to do after hours.

Needs more subcategories. The easy of use is great for submitting work orders. I would recommend adding additional subcategories. For instance, there is only an option for “freezer” under appliances.

Great App!. Thank you northlands for making an easier and sleeker looking way to pay our rent and manage things.

So far so good!. We have had no problems using so far and it is very user friendly!

I love this app. My apartment complex was just bought by Northland a few months ago and they are the first owners to have an app for the portal! Everything is super easy to use and I can easily put on maintenance request and set up auto pay for rent.

Great App. Straight forward easy to navigate and use. Organized lay out, definitely would recommend

Super useful and easy to operate. Been using the app to pay bills and make maintenance request , have had no trouble

3 yr resident. This app is amazing, convenient. I love the fact that I could put in a maintenance request and go off to work and know that the request will be filled and I don’t have to worry about trying to call the office I could just do it all from the app. I can pay my rent and even renew my lease this app is so much more convenient for me

Force to use Card Pay More inFees. This is the first time using online payment. Been waiting to get set up no one shared this process. If you want to use the no cost method which is your checking account it forces you to have to wait to get bank verified (3days) which means your forced to use some sort of debit or credit card which has a fee attached above the amount of your rent. If you want to wait you will have a late fee, even if this is done on the 1st and rent is late on the 4th. You can’t use this method if you of course want to pay on time the use of online payment. Rip-off

Fine. Does everything it should

What am I paying for? Statements?. I haven’t had to deal with such a disorganized apartment complex and regret moving here every day. What am I submitting payment for? Has anyone been able to attach a history for proof of payment? Do I have to send a check every time so that I know my money isn’t disappearing down a hole?

App allows me to get things done but…. When submitting a maintenance request you can’t see all the categories and I don’t know it’s scrollable.

Easy to Use. Easy to use and love having everything from rent to maintenance in one place

3 stars. The app itself seems fine and dandy, but I don’t know why I have to pay a service fee to use this method to pay my lease. That only became a requirement when my apartment complex switched to this app.

Rent prices are crazy high… but that’s not the team’s problem. Like I said, rent is going up way more and amenities aren’t keeping pace… but neither of those are the fault of the app development team so what can ya’ do! 🙃

Prompt responses. The app allows me to make a request anytime. And I always get a fast response.

Quick And Easy Hassle Free. It only takes too long to show once your oayment has been deducted other than this its a great app

How I feel about this app….. It’s amazing! I don’t know where it could improve, but I’m super other residents may have opinions on how to improve so that’s why it’s a 4/5 stars. Otherwise, this is great for me and my boyfriend :)

App. Runs well easy to use and quick .

Terrible app. I’ve been having such a hard time trying to set up payment method. Not only does it not let me enter the small amount my bank deposited for verification purposes, but it also doesn’t let me enter a debit card information. I tried using the chat feature and nobody ever contacted me. Now I have to go out of my way, get cash, buy a money order so I can pay rent on time and not have lat fees. I hate this app so much!

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Northland Resident Portal. Our first time use of the app!!! It appears functional!!! We will update out comments after future use!!!

Crap. Won’t let you add your bank and use it the same day to force you to pay their “service fees “

Easy. Fast easy way to pay rent

The app. Very easy to use. I love it.

Friendly access and use. An excellent app to assist the residents.

CyndiMoon41. Very user friendly

Hester McIntyre. Maintenance and administrative team are awesome, very professional, friendly and attend to requests immediately. They are very appreciative.

Good features. Solid app, decent user experience

Easy to use. Easy to use layout

Great app. This app is adequate for what it purports to be. This review is so my phone quits bugging me about submitting a review.

Easy app. It’s simple to use

Awful services, Awful everything. Terrible services. How is costs 28$ to make a payment I don't know. Northland/Bigelow are nothing but a money hungry company that steals from their residents. Stay away from them!

Awesome. Easy and and the best app I’ve had for rent or anything like it

Easy to use. Easy to use

👎. The fact that I have to pay almost 50$ just to make my payment it’s upsetting

App. Great app. Easy & friendly to navigate

Balance. If we have automatic payments why and how did I accrue a balance?

Outrageous service fees. I think the title makes it clear and that’s the only way of making your monthly payment

Ashlar. The app was lovely I’ve been waiting on a app and they finally got one very helpful

Service request submission. Very easy.

Use the website instead. Cannot ever log in when I am not connected to wifi. Difficult to maneuver. Cannot really sign documents on the app either

Great app.. Can get all I need done for my apartment right in the app it works great!!

No response. Requested a service call for my failed a/c system on a Thursday and it’s Saturday evening and I still have not received a response. Got a email stating that my request was sent, but nothing afterwards.

Love it. This app makes paying my bills so easy!

Good and easy. Live it

Great app!. Very easy and efficient app that effectively manages all of your residential needs!

D+ Service. Can we make comments that will actually make a difference

Great!!. App works great for easy maintenance request and paying balance!!

Doesn’t work for anything. Cannot use my bank for payment. Cannot sign documents. The site has frustrated me for the last year.

Increase. Should have had some indication that increase was because of increased Spectrum costs

Homestead ( Talking Glass). The app is easy to use and convenient.

Super easy!. Very easy and convenient! Makes submitting maintenance requests super simply!

Maintenance request. Maintenance emergency your suppose to call a phone number but no one ever answers, our place is currently flooding in the kitchen & no one has reached back to us.

Interactive. The app is so interactive and easy to use

Great app. Very user friendly, thank you

Horrible App. App kicks you out randomly and I’m still not able to use e-check feature because it says account needs to be verified and it’s been a month

Review of Service request. Service request review

Interesting. Aside from the failed attempts at water issues on the property and the failure of time management. I can’t give 5 stars. If I could I would t give any stars

Ranking my renter app. Easy and simple to pay my rent

Quick and super easy!. Love the convenience.

Does not prompt with the 2.5% service fee they are going to charge you.. Pointless Message shows up saying there will be a service fee assessed at some point without giving you any idea of how much this will be.

Apartment/ complex policies/ should be accessible in app. It would be helpful if all apartment rules/ policies available in app

Nags about autopay. Every time you run the app it bugs you about autopay. Gets annoying.

Easy. Very easy access!! Absolutely Love it!

R0PAR-. Easy to report maintenance issue

Excellent app. Couldn’t be any better.. As mentioned in the title, it’s a really excellent app. Simplifies being a tenant

Easy to Use. Great app! Easy to make payments and requests!

Love this app. Makes paying rent, reserving amenities and making maintenance requests a breeze.

Convenient. So far I like it . Very convenient to use.

Needs. Needs one more option in the maintenance area. “Other”