FirstNet Single Sign-On App Reviews

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Junk. Worst app ever! Not helpful whatsoever.

Can’t do anything.. It has you log in, create a pin, and then you can’t do anything 😠 feels like i gave them info to my account. I would give 0 stars if I could.

One of the worst and useless applications I’ve ever messed with.. What were the developers trying to accomplish with this??? I can’t even log in, and in the past when I have logged in the interface is trash and not intuitive at all. The support for first met is making me regret my decision to switch over to them.

Pointless. Can’t even allow push notifications from the app settings to have access to my profile. Waste of an app.

Duped. The same here. This app does nothing

App with worthless. This app doesn’t allow you to do anything. I am actually not happy with FirstNet since switching and moving myself from our family plan. My service is definitely not any better. I don’t really see a benefit for first responders to have this service. Very disappointed and feel as though I was misled.

Purposeless waste of space.. Why not simply log in from the Assist app? This seems like a pointless endeavor. Also, why is there no ability to save a username or log in with Face ID?

Awful app. This app is a train wreck. The initial login doesn’t take advantage of the password vault integration that pretty much any iOS app leverages these days. And once you switch back and forth a couple of times to copy and paste your password manually, the SSO doesn’t even work! What a waste of time.

Complete Scam. Went to an Apple Store to upgrade my phone and was talked into this program…which I do not qualify for…and then told my account was being suspended and I would have to switch back to AT&T…I’ve been with them for over a decade, grandfathered in since they took over Cingular, and now I’ll have to pay more for multiple lines I don’t need and out of money I spent on an IWatch and IPad I didn’t need because it was a “good deal” for a triple line I didn’t need but would have for a greater discount. They shut off my phone service and told me I would have to travel an hour away to a store that could switch out my SIM cards back to the AT&T service. While also paying more since they cancelled my grandfathered in contract…took them 3 months to cut off my line because they weren’t sure I qualified for this program, now I can return anything and am out over a grand….proceed with EXTREME caution!

Just kill me. Just kill yourself before trying to use their site or app.

Horrible app. This app is a complete waste. Rather than having email, phone call, or text two factor authentication they insist you get this app. It doesn’t even work for me - so I can’t even pay my bill without calling them. If they ask me for something related to this app to pay by phone call I will simply cancel my service. It seems like a scam to have more access.

Useless. I feel like I have been duped into giving my account information. The app does nothing.

Don’t use this!. How can anyone screw up 2FA this bad?! Does not work. I can’t access my account now. I’ve never seen such a complete failure in 2FA. I just want to use another app for 2FA tokens like every other service allows.

Useless. After over two years with Firstnet, these apps still accomplish absolutely nothing..

Worst UX ever.. Both the UX that firstnet provides on both their website and whatever this app is range from non-existent to absolutely terrible. I’m really surprised firstnet is still in business. They duped a bunch of us first responders into joining and most of us forget just how bad getting anything done with their service is.

I really want to give it ZERO stars!!. What is even the point of the app? There is nothing there. It just allows you to sign in 🤷🏻‍♀️

Absurd. What is this app for?! Just wasted 20 minutes. Useless.

Totally useless.. The app only acquires you’re email and has you set up password and PIN, nothing else. A complete waste. One star because you can’t give zero.

Useless. After authentication, I was about to sign in and then the only screen I could see and access was to LOG OUT.

Useless!. Dont see the use of the app…

Nothing. Waste of time.

Not worth it. So in theory this app does what iOS and Android devices have been doing for years. Consolidating passwords and what not to allow you to sign in to multiple services. But that’s where things go off the rails. This app, once you go through the frustrating process of logging in, will then be finished with its duties. That’s quite literally it. It’s an app designed to so nothing. But unlike Seinfeld, which had a similar premise, this app is in no way a hit.

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