Device Help App Reviews

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Glad I downloaded. Was struggling using features on my phone. A store rep told me this app might help and it did. Thanks!

No IPHONE 12 for $1.00. Very sad and disappointing. I was trying to order the IPhone 12 for the $1.00 each month but tried several times and couldn’t get it to go through. I’ve got a iPhone 8 and was really to upgrade to this “12”. But nnluck. Can you help in anyway??? I canenpay no 17$ or $18 and xtra for bone!!!! Sarah Hodges Longtime Loyal customer Never have had another wireless company but AT&T since 1998

Incredibly Helpful. This helped me so much! Highly recommend!

Exactly what you need. I had no idea I had so many files in my phone, cleared them out and phone is like new

Great app. Great app to fix stuff on my phone. Highly recommend

Useless waste of 64 MB. “Device checkup” is the only thing in this app that actually does anything, and it only works once and fails to allow a repeat checkup. And the checkup itself fails to provide any quantitative data. The rest of this app are just a bunch of very basic tutorial videos. I used the checkup, it told me that my Wi-Fi was turned off, and nothing else. I turned the Wi-Fi on, the app failed to update this info, and there was no way to reset the app and try again. So I erased the app. Tried it again, and now it told me that 4 areas of my phone were “ok” without any other data. Wouldn’t even provide me with how much battery life I have left, or how fast my connections are. Useless. Don’t bother. Save your storage.

Useless. No better than their equally unhelpful website. Worse in fact, because it just forwards you there, so one may as well just start there.

Good Product. Just got and happy with it. Tutorial solved my bluetooth issue.

Device Help - Not Much Help. Other than the Tap For a Checkup function that provides no actual details of what the checkup discovered, none of the menu items does more than take me to a blank page. I’ll be reclaiming that 64MB right away.

Baseballguy25. Helpful app. Didn’t know rebooting my phone makes it perform better. I’ll use this to keep my phone healthy.

User friendly. Super helpful and user friendly! Will return if I have any other issues.

In proper cellular data usage. When I get on the app it continues to always tell me for cellular network connection there will be a dash meaning it’s not saying I’m connected but also not saying I’m not connected. Please fix this soon hopefully it doesn’t involve the esim being unsupported.

New user, great app. I just switched to an iPhone and this has a lot of great tips to get me going. Recommend it to all

Helpful. A ton of easily digestible information in one place- will save you a trip to the brick and mortar store.

No good!. The only feature I could access was the device checkup. The rest of the functions took me to a blank page. I will delete this app. The only thing worse than this app would be calling AT&T User Support!

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