MagicJack for BUSINESS App Reviews

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No transfer feature. The app really needs a transfer call feature. Overall decent working app, just difficult to use on the go without having the ability to transfer calls from within the app.

Poor Cellular Connectivity. I am at wits end with this app!!! Whenever Im at the office it works great!!! But when It counts, Like being mobile, it constantly freezes up! I am forced to let the customer leave a message and then call back from a number not linked to my company!! This is not cool! My carrier is ATT and I have deleted and reinstalled this app multiple times…. MJB… your team has to fix this issue or recommend a preferred carrier if it is a cellular issue versus a VOIP issue. Please advise…

Best app it is!. Nice experience working with this app

Never works. The app never works. Drops calls all the time. Silent when I answer calls

Dan from 123 Whiting Marketing Company LLC. MagicJack has been my personal and business solution for home and business the company has fantastic phone quality and features. If your shopping around stop by MagicJack they have the prices to fit any budget. It’s worth getting.

Works well but with one issue. The quality of the calls are mostly very good! But I have been having an issue of not being able to take incoming calls I pick up the many incoming calls, but the other side can’t hear me or even acknowledge that I picked up the phone!

Very Great,Give it a try. This app is awesome, saved us a lot of money, its convenient you can have your phone ring anywhere in the office or on the go.

Not good. Not good

App finally fixed! 😀😀😀. I want to update my review. The App is fixed and works great now. I am very happy. 🙂

One issue. Why is there a Delay on the talk when we get a phone call and we answer but it’s about 1-2 seconds delay for the customer to hear us or we hear them?

I love it!!!!. Works wonderful!!!

Easy to Half-Sign Up. Well, how do we sign up for a Magic Jack Business account, in order to actually be able to use the Magic Jack Business app?

I stand corrected. The app has been functioning as designed.. I wrote a review decrying charges from MagicJack. I saw charges the first couple of days and they disappeared. I was never actually charged. The app functions as designed and does as good a job as a phone service depending on internet access speeds can do. I have no issue with it and will happily pay the set rate as long as I need it.

Garbage. Stay away from ANYTHING that this company offers. They’ve made a countless amount of money from their regular MJ app and it is total garbage. It doesn’t work just poorly...it doesn’t work at all. They haven’t maintained it in forever yet continue to sucker new customers. If you try to reach out to them...nada.

Service. Magic Jack is a real magic...

1/2 star. Just a scam.. No price description...Never ending e-mails from:MagicScam They don’t believe in unsucribe..... Scam...company from the 1990’s

Very Disappointed. I’ve had this App for about 1 year and it has become very buggy. 1) continues to show notifications on icon, even after messages are read. 2) does not always ring. 3) often can not call from this app despite being able to place call from the regular phone. 4) app stopped delivering phone message notifications via email 5) messages do not show as contacts, just phone numbers 6) can not assign a separate phone ring tone to this app - so I need to check caller ID every time it rings to see if it’s a business call. 7) app is rarely updated or improved.

Awesome. Best I have used, in business 27 years had magic jack for personal since day one and now that we’re a business customer I could not be happier!!!

Microphone wount allow. It says enable microphone but the app wount allow me/let me to so I could not even use the app

Login/register. When I downloaded the app I had to agree to the terms after I had to login, I couldnt register didn't had the option no account register now, you should fix that

Fantastic quality over wifi or cellular!. I just started using this app. It's awesome! Works better than any other mobility client I've used. It doesn't drop when swapping between wifi and cellular and works just like the native dialer on iOS10. I use it extensively when traveling internationally as well as on wifi when I'm in poor coverage areas. The best part is it works seamlessly in conjunction with my office office desk phone. Ringing both so I don't miss calls wherever I am. Most importantly my personal cell phone number now isn't displayed to my business customers and clients when I call the back on my mobile phone. Goodbye unrecognizable business calls after hours. Worth every penny!

Great Service. This is a great service for an up and coming business so that I don’t have to be in one place.

COPY&PASTE ISSUE INSIDE MESSAGES. Please make copy feature for messages!

No more phone support. This company down the drain. No more support and bad service. Stay away from this garbage. I pre paid for 5 years and after a year software keep crashing and no one to talk to. Do not believe the 5 stars it is fake and promoted.

To developers. Why you guys not updating regular MJ app? I have 10 accounts this is last year with MJ will switch to GoDaddy if I will not see major updates. Thanks.

Since the last update........ I’ve updated my review to reflect 4 stars from 1, because the app has started working on my phone. The customer service still has major issues.

When it’s good it’s good when it’s bad it’s bad. For the most part, I am enjoying my business line. However calls occasionally get dropped on my cell phone. Its most annoying when a call comes in and when you pick it up the call gets dropped. When i am in the office however, the VOIP works great. If you are a small business looking for an office phone this works great however when using the app expect some call to drop.

Very deceptive charges. They over charged my business for over a year. I cancelled there service and went with someone else and am glad I did. Avoid at all costs. Glad they over charged me. They saved me thousands of dollars not using them.

Businessman. This app rocks! It's easy to use and voice quality is crystal clear. Highly recommend it.

SYNCING ISSUES. -NOT RECEIVING TEXT- Not able to receive text messages as they were sent. Usually takes several attempts before the app acknowledge one being received! -MISSING CALL LOG- App doesn’t always show the calls that come in. I received a call today and it only shows details from yesterday. App was running in the background the entire time! -NO CONTACT SYNCING VIA NETWORK- MagicJack Business desk-phone does NOT show any contacts. There’s no syncing whatsoever between the MJ Business desk-phone and MJ Business app.

Excellent. I think this is such an awesome and useful app. Due to the fact that my magicJack business phone is on the first floor of my house, and I hate that I have to walk up/down three flights of stairs, I really appreciate magicJack business form giving me the opportunity to be one of their beta tester for this app and I am so glad that I did. Even though I have not actually had home Wi-Fi service for the past month, I'm still able to make and receive calls through the app with wifi hotspots and I can take my calls anywhere which is such a convenience. Keep up the good work. I cannot wait to they come up with the app for the android phone and I really hope Magic Jack's extends the offer be a beta tester.

worst. high spam volume caller ids, all dont go vm or show up as spam, inbound call doesnt ring instead goes straigh to vm, call support doesnt know whats wrong, message undelivered everything is wrong with this app and the worst provider

Save a life. Shout out to that lil boy for getting free

Great app. Love the magic app for business

Texting need improvement. On wi-fi the sound quality is great. Off wi-fi it’s good. The texting aspect of the app needs improvement.

Totally Great. Had my doubts. It's great.

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