Lugger App Reviews

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Worst company to work for. This app is the very worst I had ever come across, they give zero F about their workers. They will try to use you and then block your account when you do not let them, they still owe me $100 for job I did and $40 bonus for a 12 hours shift and still haven’t gotten pay please do yourself a great favor and look for another mover app and STAY AWAY FROM THIS !!! This app is the worst the support team is are the worst of the worst !!!!! It’s not worth it

Trash. Don’t wast your time being a driver they only pay out 3.20 per gallon for 12 miles no matter the job. So that means if they send u 30 miles away you getting paid for 24 even tho gas is 4.19 right now big loss no reimbursement for maintenance and the people talk to you like you are a piece of spit

Don’t waste your time. Horrible experience to say the least. One of the worst gig jobs I have ever worked for.

Poor management and support. I was suspended due to not competing my first haul. The helper they paired me with canceled last min. They messaged me and informed me. Out of the blue I’m getting a text from a total stranger saying they are on the assignment. Then wanted me to drive 20 miles to pick them up so they could help with the gig. I messaged Lugger back to get more informed and no support. They lowered me to tier 4 and never reached out to explain why I was paired with a total stranger. No I did not feel comfortable riding a total random stranger in my truck that just text my number out of the blue. This company is so far out of touch with reality. I will continue to post this bad service over social media.

Cannot check available shifts more than once without having to restart app. Not commenting on using Lugg as a source of income just wanting to point out to devs that I have to close then reopen the app every time i want to check open shifts for more than one day. Here is how it goes: Open app ->Click “+” ->Click into any day to see open shifts ->Page opens correctly displaying proper info->Click or swipe back to previous page ->Click on a different day to see open shifts ->Screen is white with loading pinwheel that never resolves ->Close app ->Reopen app ->Repeat process. Not the end of the world but obv not how it is intended to function. Thanks for listening hope this helps

Bogus company use dolly instead. These guys don’t value your time and treat their workers like fodder. I’ve had nothing but 5 start reviews. Literally a perfect record, thought everything was good then I got suspended out of the blue. No explanation or anything. Only response I got was “we’ll get back to you in 2-3 days” it’s been over a week and still nothing. Every attempt I’ve made at contacting them all I get is an automated or copy/paste response. Finally got a phone call, they don’t want to reimburse me for one day of lost wages so F em

TRASH COMPANY. Deactivated my account because I lost service in area I was in and couldn’t respond back to then in time and was doing my job still said they have to part ways . Not understanding, not compassionate, nor caring . Trash company and will dispose you like garbage for nothing. Don’t waste your time

The worst. Don’t work for them simply. They don’t care about workers and take for your pay every chance they get.

Biggest morons. I have never seen any app ask for endless pictures again and again. It came to the point that I had to tell them to go duck themselves. Stupid, incompetent people

Abusers. They want you to always make sacrifices for them but when you need them to be understanding they tell you “sorry to hear that you’re going thru tough time, sending you good vibes.” After deactivating your account for 7 months.

No Good. These guys are terrible. Management is lazy, dismissive and treat their employees/customers like garbage. I am in the process a filing a lawsuit against this “company” and taking it down.

Work somewhere else. If you want to communicate with the company good luck. But if you have any problems they will take away your commissions. Send in evidence for whatever issue you had and they will ignore it. They don’t care about there workers.

Unprofessional and rude. They are stealing from the driver U drive almost 100 miles a day and lift heavy box they don’t pay you nothing and they pay your gaz and tolls. And the ladies and some men working at the dispatch and the office are very rude and nasty

Terrible people. Good pay at times but treats workers very poorly. Terrible customer service and communication. They are sneaky.

The most and the worst. Unprofessional lugg support rude and abuse’s drivers and helpers this is not right period!!!

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