Canvas Parent App Reviews

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Worst Application I have ever used. My questions expired? I have to call my LeA what? No number no idea what that is to get support and find out my password. It asked for a new one last year when I first started and then when I tried to put the new one in it expired me. My husband just used his but now with him traveling. Try getting in touch with the school to get support? Last year it was hell! This year with Covid it will be worse. There has to be something g better than this. It is horrible. Ironic my nick name of fedup and pain is taken.

Leaves a lot to be desired. Especially considering the fact the desktop version is missing crucial functionalities, such as sorting and filtering. Or search functions. Or reliant submit buttons. I could go on. I was hoping the app would complement the deficient desktop, but while it allows you to be notified of overdue assignments across various classes (so you don’t have to go into each individual module), it doesn’t remove missing assignments once they are submitted. Learning from home during an epidemic is hard enough for families. The fact that a for-profit company fails to provide the most basic of functionalities when other companies offer better solutions for FREE is way below expectations! Do these guys even test their UX/UI?

Why can’t this app do the following:. 1) So each time you open the app you must search for the school? Why can’t it store that info so that at least this step can be skipped. 2) You have to enter your user name each time. At least when I enter the site from my web browser, all the info including my password are automatically entered with face recognition. So why have the app? 3) I don’t a link for us to be able to reach an IT person in case we have any issues with the equipment the school provides. Anyhow just my 2¢!

Love! Is it possible the check on bug fixes?. I LOVE this app. I have two children that use Canvas for virtual learning with their school. And although this doesn’t have 110% every the Canvas website does, it’s so close and so very convenient! I find myself using it much more than the website. But as of the past couple of days, I haven’t been able to see my children’s school assignment calendars, nor can they. We know when they’re due because the school sends the students and parents lists to check on weekly. But they love following their pace track in Canvas. And seeing it cross off as they go. As do I! Is it possible there’s a bug fix in the works? Or is it just me? Lol! Great app and platform! Thank you so much!

Not a fan. I really have to say as a parent I do not like this system at all. Our old system is still in use and seems to be way more up-to-date with assignments whether they have been graded, missed, or whatever the status. Nothing synchronizes right. I know the reason we went to this is so teachers didn’t have to double enter grades but this does not seem to be working. In addition our school got rid of Google classroom in favor of this program and it’s very difficult to figure out what assignments are due when and how to hand them in. Not a fan.

Two👎👎. Canvas is awful! It has caused so much stress in our household. My son had to retype his assignment 3 times because it randomly disappeared and didn’t save when he went to click the submit button. Frustrating beyond words to a child with dyslexia, who is already working 3x as had as the average student just to keep up. Assignments say that they are submitted only to find out the next day that the teacher didn’t receive them so now they are late. You can’t just type in the assignment box, you have to jump through 45 hoops of copy and pasting in google docs to get a document to submit. Our teachers aren’t trained properly on it either which only adds to the mayhem and frustration . There is not training for parents to help their children navigate through this mess either, My apologies but needless to say we are not fans.

Not user friendly. I created a parent account, which required inputting a name, an email address, and a password. However, after logging out and trying to login it asks for a login name. I tried using my name and password, which does not work, then tried my email address and password, which also did not work. When I created the account, it did not ask for a login name. Can’t log back in and can’t create a new account since my email is already being used on Canvas. App is useless for me. I need to contact the teacher. Hopefully I can get an email address somewhere. So far this has been a big waste of my time.

Not Ready for Release. As of 2.1.0, this is a garbage app. If you work for a school district, please don’t use this. I didn’t think it was possible, but they’ve made it worse over the last year. Now, you can’t see individual assignment grades at all. This is a regression; it used to work. Let that soak in. This is an app to let parents see their kids grades. Without. Grades. Garbage app. The management should be embarrassed. Update as of v2.0.3: Nope, you haven’t fixed all of the problems with two kids in the same class. If I’m looking at the calendar entries, I see the right grades for Kid1 and Kid2. But, if I tap the calendar entry for - grade belonging to Kid2 to get details, it shows me the grade of Kid1. Try try again, and please tell me that your software test plan will run this test and the prior tests so you don’t introduce more regressions. I’m tired of being an unpaid software tester. Previous review: First, my prior critical review was mysteriously deleted. That’s not a sign of a company confident in its product. Second, this app simply doesn’t work for two kids. I have twins in the same grade, and the app only shows one kids’ grades, even with both kids entered into Canvas. Selecting kid one still shows kid two’s grades, even acted dragging down to refresh.

Could be a lot better. The interface is clean and is generally intuitive. But needs some major improvements. You have to quit the app and reopen to see updates, which is annoying. The app sends you emails saying an assignment has been graded but doesn’t tell you the grade, so you have to go the app. Where as I noted, you have to quit and reopen to see changes. Refresh doesn’t work. Hope to see some changes soon!

Difficult for Parents. The ”Dashboard” is actually just a list of classes. It does not show for parents what is currently due and needs immediate attention - as a real dashboard would do. Rather, a parent must click into each class and then into “Assignments” to identify upcoming assignments, then return to the class menu, then click to “Grades” to identify each assignments your child has not turned in... FOR EACH CLASS, EVERY DAY! Alternatively, you can sign up for a barrage of emails or notifications, requiring regular tracking to determine how your student stands at a point in time. Does anyone at Canvas actually have a student? Anyone? Anyone?

Not parent friendly. This app should make it easier to track students’ progress. Instead, there’s an email notification every time time teacher grades an assignment, but no grade is shown on the email. So there’s no purpose to the dozens of emails each and every day. Once your email is set in parent canvas, there’s no way to change it to a different email (like a secondary account you don’t mind getting hundreds of emails a week on.) And even on the app itself, your student can submit an assignment but it will show as unsubmitted until it’s graded by the instructor. THIS IS USELESS! I need to know what assignments my kids need to turn in! Wholly unsatisfied with this app. Trying to figure out how to delete it & stop the email train.

Used to be great, for last month at least, no longer opens. I used to use this a lot to keep up with my students. Schoolwork and teacher interactions but as of about a month ago, the app no longer works. The ball just spins, but the app never opens so I’ve deleted and reinstalled done everything I can to get this to work and it just doesn’t work anymore. I’ve tried contacting Canvas directly and there is no link to contact them for support. Very frustrating

Worst Educational App Our School District Could Use. Sometimes I get logged out and it takes days for me to get logged back in. I finally figured out. I had to reset password, not from Safari but Chrome, to get back in. When I finally log back in, I get sent to the app that took me days to get back to. Also, I have no clue why my password does not work in the first place. This has happened three times and none of the admins on my district's end knows why. Second, I have to go in and out of each, if my children's classes just to see only grades from second semester. My children couldn't see assignments due that I saw, putting them behind. I'm on it this thing daily because the app is so poor in quality. I read a few other reviews and it mentioned -how some students are using a different area from teachers and teachers are using a completely different area from students. It doesn't surprise me. I hope our district chooses another app soon, because the issues continue.

More confusing than clarifying. The app appears to allow the content provider (teachers) to include so little information in a post that it generates more questions than answers. Sometimes there is only a title with no content. Often, a message is “scheduled “ for a future date while another message, with conflicting information, precedes it. Also, messages meant for as few as one student are sent to many end users, causing students and parents to respond via other channels (email) trying to clarify if the message actually applies to them. I realize these problems are mostly due to how the user is creating the message, but the app needs some rules implemented to force correct usage. In addition, significantly deeper training is needed for message creators (teachers) on how to generate content that is clear, correct, timely and applies to all that receive it.

Jose classes.. can you change your rules at least during covid.... It would be nice if teachers did NOT lock homework even if late.. Change it... leave work unlocked!!! Also when kids turn work in late let them get their grade still.. Jose has been having a hard time with so much work.. he is failing all his classes when he does get a couple A on homework teacher keep him at a F still because late. It makes the kids not want to do their wirk at all. No inspiration at all.. I’ve talked to other parents with the same failing grades.. same issues.. you need to change what is going on.. stop locking their work.. it’s frustrating fir us parents as well.. please help our kids to succeed at Forest lake elementary.. I have other grandkids at other schools do not lock their work and give them there grades with out giving them lower grade because late. At least through this covid time!!! Thank you Shelley Vennemann

Not very user friendly.. 1. I wish you we could go to the work due list in the dashboard, move it onto the calendar. With more than one child it is way too many steps to move it onto the calendar if the teachers don’t put it in themselves. 2. On the dashboard I wish you could move the classes to put them in an order that works best for the user. I’d rather have one group for each child. Right now they are all over the place each child’s classes are mixed together. It feels and looks Chaotic with no way to change it. 3. I’d love to see my kid’s schedules. It doesn’t look like there is a place for this. 4. Some of the prompts and pages aren’t clear. Who has time to stop and go watch a tutorial? At this stage with technology and brilliant software professionals. It could be simple and self explanatory and still serve its purpose. If it was easier ALL teachers would use it. If it’s not user friendly enough for teachers wont use it therefore impossible for parents to get the benefits to support our children.

Excellent!! Accessibility to my kids educational progress is beyond EXCELLENT!!!. The accessibility to my kids educational progress is beyond EXCELLENT!!! Provides 100% Transparency that very parent needs!!! Allows me to view my boy’s real time grades and assignment completion so I can praise my child’s learning ethics; Furthermore, Canvas allows me to intervene & address when my other son’s scores are below acceptable and or has missing assignments that need to be addressed. Awesome Platform!!

Obstacle to Edcation. The entire Canvas platform is difficult to navigate and filled with bugs. From simple things like the extreme difficulty of setting up an account, to pages and pages of convoluted instructions to pair to your child’s account that don’t work… nothing about this platform is intuitive or easy to navigate. Everyone we know that uses this platform has stories of how difficult canvas is to navigate. One high school student had to drop an AP class because canvass locked him out for a week. The platform is a joke. It’s so unfortunate that it is the mandatory gateway for students at our school to access their education. I have never written a review like this before, but have also never had an app / technology platform provide so much frustration to our family.

Clunky & Frustrating. The concept of this app is great. I’m relatively tech savvy, but find the execution frustrating. In my case, when I want to quickly scan over grades for my 3 kids, I have to weed through years of past courses on the list that appear in alphabetical order. Not all classes, but enough to make it a bit confusing. I don’t need to see or sort through 6th grade classes for my freshman. There isn’t an obvious way to remove the courses I don’t need to see anymore. I would appreciate more control to customize the information I want to see. There also isn’t a way to mass clear notification alerts. In my opinion, a red notification icon listing a count totaling hundreds of unread messages with no way to quickly clear them, is irritating. Early message settings that sent an notification every time a teacher created an assignment, etc, racks up way more notifications than anyone would want or can reasonably handle. Multiply that across 3 kids and all their classes and it quickly gets overwhelming. Giving users more control in the app would be greatly appreciated.

Bring back previous calendar view. I have two kids using Canvas for online school during this pandemic. This is my first exposure to Canvas. It took a little getting used to but really liked the calendar which was more like an agenda. At a glance I could see what had been submitted, what was missing or late, and what was coming due. Yesterday the app was updated while I was viewing the calendar. The one “update” was a redesigned calendar. This new calendar is OK at best if you are the student focusing on a single day’s work but practically useless for parents used to the ability of a bird’s eye view of assignments and their status. I’d rate the app 4 or 5 stars if with this “redesigned calendar” offered the option of switching views. As it stands, the app is now useless to parents.

Calendar Flaw. This year my son and I have grappled with a teacher who loves to upload assignments late. So, anything posted prior to the current day we are unaware of. And, truthfully my son isn’t the most reliable when it comes to checking his notifications (we are working in this.) The calendar needs to be updated to show a line from the date the assignment was created to the actual due date. Much like a virtual calendar- if you block off multiple days. There is a color coded line used for the applicable date span. We are all visual and, while my kid may get alerts on his app. That isn’t always the case on mine. Blocking off days for assignments offers a quick glance for everyone to alert them that an assignment should be in the works as the days go by. Just a thought!

Not good. If I could give this app negative stars I would. What kind of app is built where the kids can see their grades but the parents can’t. Not very smart in my book at least I can see what the grades were in progress book and I don’t know if they’ve turned in assignments or have a turn in assignments you show things are red but there’s nothing to look at. If there’s a more messed up way that we could do this I don’t know of it this is by far one of the worst things that I’ve ever seen an education system do. Thanks for making my job as a parent harder because now I have no clue if they’re doing better or worse only when I see their final grades for the quarter or semester do I know they didn’t do good but I couldn’t tell because Canvas is not friendly. Nor is it helpful. Please a band in this app or get better at it.

Cumbersome and limited. I don’t know if Canvas has the capability of being a great application, but I do know that San Jose unified is using the student and the parent versions of the app in a way that makes it impossible to see an easy representation of today’s work across all of the classes. There are no sorting features to sift through complete and incomplete assignments. Some teachers use one area of the app to put their assignments and other teachers use another area. Sometimes assignments that are prepped and ready to go end up not being covered by the teacher that day, but still show up in the assignments in the coming days as not turned in. It’s really hard to keep everything straight. Also, I don’t know if the parent app is supposed to be so functionally useless, but I find that it has no value whatsoever. All of that said, the district and the teachers had so little time to put distance-learning together, and it’s a miracle that we have what we have. I am grateful that my child is at least able to attend virtual classes and stay engaged with teachers and peers. The teachers are all working so hard, much harder than my student is working.

Just Horrible.. I get emails saying that a teacher graded an assignment or left a comment. There is a hyperlink in that email to “View” these. This takes me to a Microsoft account login. I do have a Microsoft acct, but when I try to sign in I get an error message saying I’m not allowed to view this. So, I jump on canvas app. There is NOWHERE where I can view comments, or even see grades. The entire app and system is beyond confusing. Im sure the teachers are struggling with it as well, but there is no way for me to view assignments that my student needs to complete, or has completed, or see a comment a teacher leaves. I’m sure the teachers do NOT have time to answer tons of emails in their inbox when this system is supposed to be that for them. Just horrible.

Grades no longer displayed??. All of sudden, I wasn’t able to view my daughter’s grades starting last week for an unknown reason. It was doing just fine when the school started several weeks ago. I logged on the website to ensure it’s not an app issue. Unfortunately, it turned out to be an app issue after all. The grades are displayed and listed for me to view on the web version. I did everything I could think of. Logged out, back in. Deleted the app, reinstalled. Restarted my phone. To no avail, nothing is resolving the issue. Any suggestions, update or feedback would be greatly appreciated! By the way, my daughter’s school distract is in Las Vegas which would be CCSD - Clark County School District if you need the information to troubleshoot the issue or data communication. Thank you!

Great Resource for Parents. Adding the app was simple and it is pretty user friendly. I know this is the beginning of the school year and remote learning is taking place for students. However, It is great to be in the know daily and informed of every assignment, grades and attendance of your child. I am sure as the school year goes on and things pick up, this will be a very helpful resource for parents and guardians.

Absolutely terrible. Nothing is formatted properly - in fact even writing this review is the screen populated by the Canvas app shows my text in white on a white background - so incredibly not helpful. This app is absolutely the worst, in my inbox it shows all of my outgoing messages - there is no way to filter them out. It doesn’t show the alerts from teachers in one central location on the app so I have to open each class page to check when things are posted. Never mind the fact that when you open files on canvas they aren’t formatted to print properly, and you must download them, then reopen them in another program and reformat them so they are printable - in no way is this convenient! Even something as simple as viewing a file as a pdf is made impossible in Canvas - as you are forced to move the document around in a dead space to view the entire image at once. Schools fell for this shinned up garbage app, and we are all the victim. The complaints from teachers and other parents about Canvas are many.

Couple improvements I’d like to see. I like being able to see the percent of completed work, things that are missing and no longer available to work on, etc.. However, I feel this is a very generic form to keep parents connected. Our teachers are doing a fantastic job connecting via remind but Canvas could be improved for more clarity. I would really like to be able to see what was turned in. For instance, if they were in person he’d bring home his completed, graded work with notes from the teacher. I would have a better idea of what he should work on. It would also be helpful to have a description of what’s expected.

Phone access non existent. This must be all a joke. I have no problem getting in on a PC, but with the app on my phone, not possible. It’s says my user ID does not exist, so when i go to recreate the account it says it’s already being used. And round and round I go. When I go back to the PC, no problem. So I look for Tech support while there since it doesn’t exist on the app. Well it doesn’t exist period! It tells you to click the help link at the bottom of the page if you’re having problems, no such link. There is no where to get help. Everything links to these community blogs just like SalesForce. What a joke. I some how found a phone number and the woman said she couldn’t help, that I would have to contact the school district. What? The school district can’t help themselves and they are going to figure this out?

Zero QA on this app. 4.0 star review, must be all fake. Student’s grade automatically decreases and marked as missing once it’s past the due date because the teacher has not finish inputting the grades in. My kid gets stressed when we question about the work and every single time, it’s because they teacher didn’t finish inputting the grades. This is causing some serious tension because of your stupid app. Get it fixed. The so called attachment syllabus can’t be viewed properly, because it seems to be a pdf file. Not sure if it’s a training issue with the school setup, but I have no way to do a simple click to contact a teacher for a given subject. No click or email information to be found within the app.

Agree with Johnny’s Dad 3. I agree with everything he said and do want to reiterate that the app needs to sort the assignments by date. I had such a hard time trying to figure out what was due when that I recently decided to log onto our Mac as my kid. I now keep that up while working on the other monitor so I can see what my 6th grader has/has not completed. It is so much easier to do that than try to sift through the mess on the app. Again, I agree that the quick ability to message the teachers on the app is great, and good on the go, but really started relying on the student version on the Mac for everything else.

Basically useless. Everyone associated with this App should be fired and banned from coding for eternity. It's really that bad. There is absolutely nothing useful about this app. Based upon the functionality currently offered in this App, we are years away from having something almost useful. The UI is horrible. There is no separation between my two kids' info. No grades displayed. No assignment details. The grade I give Canvas is an F. The fact that my tax dollars are going to support this worthless application makes me want to fire the entire school board. Update: latest release is just as worthless as all the previous versions. There really is no hope for this software package and App.

Multiple issues. I am finding class assignments that apparently do not relate to my son. There are links to multiple other apps that we have to navigate just to have an educational experience and today we tried to send a notification through Canvas to all of his teachers letting them know that he has COVID and the, “To,” field was not active. Bottom line, this platform is top heavy, confusing and not an improvement over traditional ways of delivering an education. Bring back books and paper, then try this e-learning when it is more streamlined and actually makes learning more effective.

Idiotic pairing id thing. No stars for this app. Whoever came up with this stupid idea of having the parent request the child for a pairing id? Let the school pair it..or let the parent pair Teenagers won’t let parents in if they get a chance.. basic psychology. Please change it in such a way that the student gets a notification(within app) when somebody pairs with them. If the child sees it is an impostor(as in not a parent) he can take it up with the school to remove the perpetrator (and possibly set the police after the impostor😊)

Canvas. Great app overall. These are the things I’ve noticed thus far and I hope this feedback is helpful. Some courses show in ascending order and some show in descending order by way of the date. It would be nice to see that each course only went one way or the other for searching purposes. Auto checks on the side of each finished assignment would be nice as well. Status seems to auto change to viewed on some if not most assignments but once data or uploads were entered by the student if that initiated an auto checking system I think both students and parents might find that helpful. I’m sure a lot goes into programming as it is and I just wanted to share what I felt is an honest review. The parent side of the app I overall find as being very user friendly and enjoy being able to simply send a quick message to the teachers as opposed to searching down specific emails. Great job with that : ) I also like the customizable notifications as well. Thanks!

Parent. So far this has been cumbersome and confusing. I am not sure if it is your application or the student and teacher training in using canvas? Submission of assignment is not updated. Please create a time stamp so all can see time and date submitted. Work that needs done is not in chronological order and you have to search for assignments? The point of a list is to have an easy way to keep track of assignments not so easy. Communication with teachers in application is good and intuitive.

Canvas Parent is a useless app. I am a teacher and have experience with Canvas and the Canvas apps from all three perspectives: teacher, parent, and student. The parent app is completely useless. I wish I could give zero or negative stars. It’s nothing more than a list of assignments. You can’t see the grades of individual assignments, or the submissions themselves to see what your student got right and wrong. There is no way to message the teachers (which would be the main reason for parents to use the app, in my opinion). I ended up having my child log in on the student app and view her progress exclusively from the student point of view. Clearly the developers of the parent app have never been parents involved in their children’s education. There are also known bugs regarding missing assignments that the Canvas developers in the forums have outright stated are not being fixed because the parent app is their lowest priority.

New update CONCERNS. I have always found the parent app easy to follow (much easier than student app) and loved that it showed what was submitted/missing at a daily glance (all assignments at one time). This was the main value of the parent app. The new update takes this submitted/missing daily view away. So many unnecessary steps to get to the same information. You now have to click on every assignment to see whether it is submitted or missing! Why??? This is very inconvenient, takes excess time and is much less helpful/effective. Pleasssseee..... bring back the daily view where you can see which assignments are submitted/missing all in one glance!

Okay, could be better. I am a teacher and have been using Canvas for approximately 5 years. I downloaded the parent app to track my kids during virtual learning. It functions very similarly to regular Canvas, but there is no option to edit my settings. I hate getting emails for every single minute item. When I click the link in the notification email to edit them, it takes me to the student login page. How can I turn off the obnoxious/excessive notifications?

Fix needed. Canvas bags s great for keeping up with homework and my kids’ grades; however, there is an annoying problem I wish you would fix. I have twins who take the same classes. When I look at their graded assignments through the link sent by the teacher, I have no idea whose grades I am looking at. I would like to see the student’s name somewhere. Also, when you are in the screen viewing the weekly assignments and back out of it, it doesn’t go back to the same student’s page. It goes back to the first student in my kids drop down list. Since I have 4 kids, it’s really annoying!

Needs improvement. Canvas is good in which it allows the parents to be linked to view the child’s assignments and performance in class to communicate with teachers for better understanding. However, the bad part about it is that the teachers, students, and parents all have different view from the same portal. On the parent’s view, I’ll see missing, late, or non-submitted work. Then, I ask my child about it and he/she will check and show me that it is turned in and gets frustrated with me because any time I don’t see work submitted on my view that is due, I’ll ask again because I don’t see or remember that he/she told me it was submitted another few days or week later as it’s still showing the same status. I’ll check with the teacher and the teacher will say that he/she does not see it submitted or that it’s not graded yet because it’s turned in late so grade average will still show low, or they’ll comment on the child’s work that we’re not able to see on our view. Teachers are busy. So, they get frustrated when they see many emails from parents.

Delay. Yesterday my grandson had submitted his assignment a while prior to me checking canvas but on canvas it showed mot submitted. I checked with him and it showed submitted on his computer. He unsubmitted and resubmitted (which I wouldn’t recommend as it took a while). Then I in mailed the teacher who responded very quickly and indicated they would check on it. A little while later it showed submitted on canvas. If there is a lag time between submission by the student and what shows up on canvas parents should be informed so we won’t be bothering the teachers or was this a one time occurrence????

New calendar update has deleted it for users. I’ve had the Canvas Parent app and have been using it successfully for years. I really appreciated the calendar view that would let me see my students assignments every day and also see if it had been submitted or not. With this most recent update the calendar view is now completely blank on the freestanding Canvas Parent app and I can see from the community forum that many other users are experiencing this too. It would be great if we were notified of a fix but so far none has been made known and that’s the app is significantly diminished.

Difficult to use. I don’t know if there’s any good system for schools but Canvas is difficult to navigate, not intuitive. Each teacher decides to do things a different way- locate items differently, grades differently. I have 8 years of college and find this system difficult, so I can’t imagine my child, who has learning disabilities, to be able to navigate this system. Clearly teachers must have issues with it based on the feedback I have from them and my student.

Problem with the recent app update. With the recent app update the total grade for the course no longer shows on the main screen under each student. The only way to see the grade is to go into each individual course. Data isn’t crossing over to the main home screen to show the total grade for the course. Needs to be fixed.

Parent app and website ok when they work. The app and website are okay when they work. The problem is that rarely happens. Website regularly dumps me to a we don’t know what happened error. Support says talk to the school about log in issues, but it works occasionally with browser saved passwords, so it’s not a login problem, unless the site is down. App is about a day behind, so if I get a notification email I have to wait a day and then I can read the details in the app. Just this side of useless.

Not helpful at all.. Our teacher didn’t help us set this up. I am having such a hard time maneuvering the system. As an adult student with Canvas I find the parent canvas app really hard to manage. I get some if my personal college emails mixed with my parent canvas. It is all a big mess. My child’s teacher wasn’t much help. I hope that your company can educate teacher in this system it atorado have an IT set up for each class incase parents have issues.

Time consuming. I find canvas to be difficult and time consuming to navigate. Several issues…. Biggest ones being, assignments are all over the place instead of being lumped together by due date. Makes it easy to miss assignments. Also the fact that an assignment will be labeled not turned in and when you click in, you can find a submission and then it will show you a grade. So again, creates needless stress when your student has actually submitted their work. Overall, I have been very unimpressed with canvas and trying to keep up with 3 students is frustrating.

Fail. This app is useless. all teachers use it differently. There is no consistency. What a parent sees from their app does not match the students. The student could be submitting their work but depending on how each teacher uses the app depends on what a parent is seeing and if it is even accurate. There needs to be a more common practice for every teacher using this without so many options. Make it more simple and streamlined so as a parent we can see what our children have or have not completed and what the teacher is assigning. I have two kids in different grades with different teachers and each one is using this system differently. I think canvas has failed our teachers, students and parents with this app. It appears that whomever created it actually never utilized it or realized how teachers may or may not use it.

Logged me off, can’t find school. I was looking at my daughter canvas on the app for my iPhone. There is not the same information available as when I connect through the email links sent from teachers. So to gather the proper amount of info needed I need to connect through the link making the app useless space on my phone, which also has “locked out” parent inaccessibility. While I was on the app I got automatically logged off; Didn’t touch or do anything, just observing a page. When I try to log back on I can no longer find my school. Been working on it for 3 days. Just figured I’d pass the info on. I should have full access to canvas with the exception of posting or responses to teachers.

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Error. Every time I try to set up the app it shuts down with an error Always at a different stage of setup Frustrating

Needs more features. Not many features and would benefit from an email option from parent to teacher.

Can’t log out. Appallingly bad—logged in with the wrong account and can’t log out. Useless at the moment.

App Crashes. Please update this app for iOS 11. It continues to crash on multiple devices iPad and iPhone

Doesn’t work. This ap doesn’t work. Over the past few years I have emailed about this issue & had no reply. Terrible service.

Why can’t I see comments on my child’s work?. I love the simplified view of Canvas on this app but a huge oversight is not having teacher comments appear on my child’s submissions. As a parent I am a lot more interested in the teacher feedback through comments and rubrics that help to progress my child’s learning than I am in the overall mark.

Can’t get in. I have tried to get in numerous times using the email I gave the school and it won’t let me.

Very complex to use. R Rex

Teacher consistency!. Would love some teacher education on consistency - due dates not set dates and clear instructions : can use me Oatley as an example of how to do it really really well!

Can’t use Canvas Parent at the Moment. Canvas parent is not working. It just sits on the loading screen each day I try. Have tried re-installing and still doing the same. Where is the support email or number?

Not up to date. Too many communications, too many applications and platforms. Not up to date.

No. It’s rubbish

Painful. This app logs me out all the time and then there are continuing issues trying to log in again, it is quiet annoying.

Problem. Seems to crash and loses data

Unable to login. Waste of time. Spent hours trying to login. Tells me user doesn’t have account. Then try to register again and says user ID is in use. Really? Sort out the issues. Then I might use. Reading the reviews everyone having this issue and obviously nothing has been done to fix it.

Me grumpy. Its over complicated nonsense

Limited. Apparently I can only see grades, not notifications and announcements in the iOS app.

Deeply frustrating. Not impressed with the app which refuses to acknowledge I have a login or the support team which referred me back to their website to seek support which was unobtainable. A frustrating waste of time.

1 year review. Great App for following up on kids schooling I’ve been using it for a year now , takes a bit of time to get used to (not 100% user friendly) , but once you do it becomes pretty straight forward. 4 Stars because there are always room for improvement.

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Worst user experience, especially the app!!!. Had to sign up as an observer for my child, you can’t do it in the app kept trying forever no clues or info to let you know, so I finally went to the website to create an account there, great did that from my phone, finally managed to pair it with my child’s account and then went back to set up the app. Still no easy way to access my account in the app, can’t find the school, it only seems to list US school, I’m in Canada no way to select that and then the only way to sign up in the app is to scan a OR code from my account which I created on the website, how are you supposed to scan it from the same device? So you basically need two devices just to log in… I go to log in from another device so I can scan the qr code with my phone and now the password that I had just set up, just now and used twice doesn’t seem to work or it can’t find the account. Exasperating!

Frozen on launch. The logo spins. That’s it.

Wonderful. It is very organized, easy to navigate and comfortable.

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Hard to navigate and clear alerts and messages. Logged into this app to find 391 ‘new’ alerts going back to last year. There is no way to clear them except by viewing them all, and the only way to move between alerts is to go back to the list and select another alert. Same goes for messages. (And I’m not really sure of the difference between a message and an alert, except that there are more alerts.)

Useless. Feel free to try it, but for the ways all of the teachers in my kids’ three schools use it, the parent app shows NO information. No grades, no assignments, no events, no nothing. In a desktop browser I can see everything I need to, but in this Parent app there’s literally nothing. Maybe ALL of the teachers — all very active Canvas users — are using it “wrong,” but if so please change this app to match actual use. As it is every course for every kid with every teacher is blank. Pointless. The Canvas Student app is fine. This one: trash.

Not helping distance learning at all. The lack of integration with Google products and limited integration with PowerSchool have made this just one more disappointing product. It’s possible that this has more to do with our district’s poor implementation as I know they are not taking full advantage of the video platform but the amount of time that must be spent tracking down what has been submitted, what is due and what is upcoming is overwhelming. Why are some things missing AND graded? Only the most organized adult can manage this process; it’s practically useless for a child.

Needs Improvement. This app provides some visibility into assignments grades and class communication. However, parents will still need to login as a student to see what students submitted and teacher comments for graded work. This is extremely challenging when you have multiple kids. Please fix this and enable parents to see graded work and teacher’s comments.

The info you need as a parent isn’t available in the app. The app will let you view your child’s current grade and grades on assignments. You can also read messages that are sent directly to you. However, the details regarding the assignments and the feedback from the teachers are only available through the Canvas parent webpage. This severely limits the usefulness of the app, since you end up needed to log into the website most of the time anyway. The Edsby app and platform is much more parent friendly.

Missing key feature. App does not have the ability to filter classes. Unfortunately when I look at the app for my two students I’m inundated with classes they took the previous year. On a trimester system that too much to look through. Canvas on the web has the ability to pick favorite which allows the user to limit classes to only what’s current.

This app is terrible. It won’t pair all of my children. It is telling me my password that isn’t correct and I know it is. It is not allowing me to reset the password. It keeps making me search for the school. Overall it is terrible and if this is any account of what this school year is going to be let the frustration start.

Only usable if you have one child. I have three children and it’s almost impossible to know which classes are for which child. “Alegbra 1”. Is that my 8th grader or 7th grader’s class? Who knows because there isn’t a way to filter by grade level or child. The class list is a total jumble and I’m constantly guessing or looking up which classes belong to each child. I’ve given up using the app or web site and just rely on asking my kids about what homework or tests they have coming up.

Awful App for a Good Website. The calendar rarely works. There isn’t a way to view the infromation your student actually sees. Specifically, there is a section on the website calle dassignments. There is no similar option in the app. Same with the Go Do list on the website - no way to see it on the app. If I had designed this app, and I do work in Software development OI would hang my head in shame. Not only that, even thoing this revireview is buggy. It does. It display the text as I type, so I apologize for the thooes.

Basic Functionality is Missing. - can't select multiple notifications and "mark as read" -- would like to see these function more similarly to the ToDo list view the students have (keep the reminders) where they can be crossed off (to = mark as read) -- would like to archive notifications at course end (I have multiple years of notifications still visible) - can't remove students (eldest did Grad HS class 2020 & her profile is still there. Makes the app glitchy).

Not ideal to juggle multiple languages. My son’s regular school uses Canvas and so does his online after school French organization. The app glitches a lot when going from one account to the other. I guess my problem is specific and probably rare but I would appreciate if it was fixed!

Cool idea, needs more data. I like the idea of monitoring progress in Canvas but it would be great if: ✔️if it showed me my kid’s grade per assignment EVERY time and not just occasionally. ✔️If the app allowed me to communicate with the teachers ✔️If I could easily tell the difference between a whole class being behind schedule starting an assignment vs. it’s my own kid who missed an assignment ✔️if it clearly illustrated which assignments could be corrected and which are closed

Does not stay in sync. This app will go for days without synchronization therefore leaving the parent a surprise list of missing assignments. Assignments made on Thursday due the following Monday were not visible until the app locked up on Monday which forced me to clear the app. When it restarted the list of assignments due in just a few hours came up in the calendar. This was information required ocer the weekend, and thanks to this app my daughter (who needs help and oversight) is missing work. This is not the first time. Schools take note this platform stinks.

Hard to keep track. This app is ok but it’s hard to keep track of what is being done. I think it would be greatly helpful if you added a recently done tab. If I could see what my child submitted in the last 48 hours that would help immensely!!!otherwise I have to write a running list with dates and everything to keep this app organized. As well as completed assignments moving to a separate tab so they don’t clog the assignments to still be done.

Needs to be more user friendly & accurate. The calendar is never correct, and it would be great to really make changes that would allow students to get the most out of this- also teach planning out their week with what the course requirement is- if the average student takes 1 hour to ready assigned chapters they could build that into the calendar… find focus time.. build in some mental wellness as well- take stretch breaks or breaks from the screen. Study time or creative thinking.

Canvas. Overall, I think canvas is a great tool for parents and students. It keeps you up to date on progress. There is one thing I wish was different. If your child is absent I wish it would say “absent”when the assignment is missed. I feel the zero should be in place if the assignment was not completed but the student was present.

App locked after iOS 15 update. Loved the app until iOS 15.1 updated now it just keeps closing without even letting me see anything in it like everything is frozen. I am hoping this gets fixed soon so I can still keep an eye on my kid assignments and talk with the teachers on here about the homework.

Alerts. When are you going to add “<“ and ”>” toggles to the Alerts function? I suggested this three years ago. When the alerts build up, it’s frustrating to keep backing out — just to read the next or previous one — when a simple “<“ (back) or “>” (next) would eliminate this extra step between each message.

frustrated. hi Canvas Folks, there must be a glitch somewhere, it says both of my kids have missing assignments and when you look at their app it shows as being turned in but on mine it shows missing... also it shows my child having photography and she does not... need to get these issues fixed... it’s stressing me out!!! thanks oh and this with having to leave a nickname that is a bunch of junk... just let me leave the review why do i need to creat another nickname and i have been trying for the last 5 minutes and they are ALL taken... of course

Parent. It needs a main page the give not just the grade, but how many zeros they have. The I find the way it is now slow and the kids say things are turned in or can’t be turn in through the system. Also assignments should be in order they are due, they seem to be in random order.

Could use improvements. For some reason I can not view anything in one of his classes. Accelerated math shows No assignments on any days, which is the class with the most assignments, yet all the other classes’ show up. There’s something else about it that’s not very user friendly, but it asked me to take the survey before I got on the app, so I don’t recall. It would be nice if it were more capabilities.

Not helpful anymore. I use this app to make sure my child is submitting her assignments. After the last update, I cannot access the calendar that lists assignments by week/day. Now, I can only see overall grades for each subject. To see individual assignments, I have to go to each class and navigate a list of assignments that isn’t even in chronological order, with no way to sort by date. This is really frustrating. Please FIX it, back to the way it was.

Good for overall grade. If all you care about is what your child's current grade in a class is, Canvas is fine. If you want to go any deeper to figure out what areas your child might need additional support in, it's no good for that, at least not in my experience using an iPhone. I also have struggled reviewing my student's assignments on canvas with my laptop (PC). The only way I can really see my student's activities is by logging in as my student.

Can’t get this years classes. I am linked to my daughter’s Canvas account and can’t get her classes for this year. It only shows me her classes for prior years. Have said something to the school and haven’t heard back. I have no idea who to ask to fix this. Also, from what a teacher told my daughter, Canvas doesn’t weight the grades so a 92% in Canvas can be an F in the grade book that they officially use. Prior to the pandemic there’s always problems with Canvas grades not connecting to the grade book and then having to be put in manually, and grades getting missed.

It’s ok. Honestly, this app is a good one once it’s up and running but it took two tech people to get it there. I preferred Skyward frankly. This one is hard to navigate from class to class AND ungraded assignments are included in the posted grade. So, if a teacher is slow to post grades, it will appear as if your child is failing that class. (Enter having a heart attack here). We use it because we have to but I dread looking.

Courses from middle school still listed!. My high schooler in 9th grade has 2 classes still listed from last year that we can’t delete. (Spring Creek Counceling and 9th grade Student Elections. Can anyone reading this actually fix that?) I get emails saying a teacher has commented on a submission but then am unable to see the comments. There should be a link in the email that actually takes me to the comment or the comment should show on the email without a login. Also alerts for musing assignments should automatically go away once a grade is entered for them.

Not the one place for everything and teachers use it differently. There is more than this one place for everything. And teachers use it differently so you have to look at it multiple ways to find what might be due or missing. Many teachers assign work on Chrome Books which doesn’t always show up on Canvas. When assignments are missing or late, they might have been turned in but until the teacher gets around to checking it, the assignment still shows as missing. Last week my son’s teacher was out for 5 days. She returned today and delivered a test. No notice last week and the sub didn’t teach the lesson or prepare the students for this content. I am extremely disappointed with this system. It has not helped us with helping our son get through High School.

Not user friendly. Canvas Parent is not user friendly. It would be useful to be able to view teacher comments. Submitted work does not always show as submitted on my app, even when it shows submitted on my student’s app. And don’t get me started about the difficulty submitting work for the students. Very finicky at best. Why are teachers due dates from previous year showing? Should be programmed so dates from previous year cannot be entered into this year’s assignments.

No info on the app. I downloaded the app when my son finished orientation week for H.S. We were able to pair easily and I thought we were rolling along.....until I checked the online version. We had missed an important message from his team and other important info. The app showed absolutely nothing. Blank. I’m waiting to see if things change once school begins in earnest, but if the app is just taking up space on my phone I will delete and use the online version.

Frustrating. Still receiving notifications that I have turned off. When I receive notifications and put in my e-mail address to the Microsoft request, it says it does not recognize the e-mail address. I think part of the issue may be that it is too complicated to have some information coming from Parent Canvas View and also information coming via e-mail. My children have said the same thing.

Over. It.. Two years with this app—it’s never been great, never lived up to the promise of life-improving technology, and now since the latest update, it simply does not load. The app does not function. Districts need to kick this to the curb and stop accepting the role of beta testers for new tech, it’s not worth any cost. I can’t even fathom what problem this app purported to solve. Districts, put the community back in communication between students-teachers-parents/families. Stop relying on unreliable tech and work to reduce class sizes so people can talk to each other.

Unable to use app. When I try to log in to the app it tells me my log in info is wrong. I have confirmed my login info with the school, and they have told me they can’t help me with the app, just the website. I can log in to the website but I want to use the app. I sent a request for help a month ago and still have not received a response.

Using Canvas during virtual instruction. It is wonderful that our school district (Elizabeth Forward) is using Canvas as its Learning support system! Canvas helps keep students organized and able to easily find assignments during this difficult educational COVID period. I love that my child is still learning at home and the curriculum has continued without interruption.

Forgot password and no help. I have been getting lots of updates but forgot my login and have no way to stop my notifications or even access my account Two requests for assistance have been sent- I can not find any reply. This has been a real waste of my time

Not always accurate. As a parent, it’s difficult to keep up with all the assignments HS students receive. I find Canvas is not accurate and causes me to question my son in things he has completed. Other times the grades aren’t accurate. We are trying to do a good job guiding our child through the virtual process but these inconsistencies make it difficult.

Do NOT update! Last update corrupted!. I no longer have the ability to go back to the homepage once I click on a specific subject/class. This has always worked in the past, so I can only assume that the last update that I did 3 days ago removed this ability. In my opinion, it is a serious bug/flaw that needs to be resolved immediately! Otherwise, the user is left with no choice other than to close the app and reopen it every time they want to look at a different subject/class.

Issues. Parent app should allow me to see the comments on their assignments. Shows too many courses, including some that are old and cannot be removed, even after being “unstarred” on student login. It’s like the course is still considered a current enrollment even though they’re from prior school years. Ex: 2021-S1 or 2021-S2 classes

Next to useless. This App does show your child’s overall grade in the classes they are taking, but that’s about it. I get notices that a teacher graded an assignment, but I can’t see what they did wrong. I get notices that the teacher made a comment on an assignment, but I can’t see that comment. I get notices that assignments are missing, but my kids have turned them in. Horrible App for parents especially in this time of virtual learning. We need all the available feedback to help our kids succeed. And of course they don’t care, because we are forced to use this App if our kids’ school uses Canvas.

Good platform, not all the insight a parent needs. This platform is a complete paradigm shift from the horrendous one used previously by the school district. That said, it does not facilitate all of insight and access a parent needs to do their job well. A major example of this is the lack of actual grade information in the notifications of work being graded. I do t need an email saying this happened. I need an email of exactly what happened.

Horrible worse of the worse!!!. This app is awful. The idea and thought are great, but in terms of functionality it’s awful. When you need help, they have purposely made it next to impossible to get support. There is no support option at all in the app. If you call the company your told to send an email, but they don’t give you an email. This is a complete joke the fact that my district chose this company and I’m stuck with it is even more frustrating. The calendar tab is still glitchy, you have to select it multiple times for it to populate data. When selecting specific courses in the courses tab. Assignments will show up as not submitted, when they have been submitted. The alerts tab has no functionality. There is no place to set up alerts.

The calendar is awful.. The calendar should be updated when assignments are completed, at the very least a color change. The class needs to appear on the main screen with the task. A task list showing due dates, sortable by date/class/due/past due, etc would be helpful. Scheduled Zoom meetings should appear on this calendar and indicate mandatory or optional! This is a terrible app to try managing one student, I feel bad for parents trying to juggle more. Please fix this mess. LOOKING at a Franklin Planner for some inspiration would be a good start.

Not useful at all. I’m not sure if the problem is the app or the teachers using the app, but I find the information in this app completely useless. The list of tasks are all over the place, without the ability to order activities by date or status. In addition, sometimes the complete list of tasks will display and as soon as you refresh, only a few tasks will display or the whole thing will disappear. I know the tasks are there because I can see them on the student web app. So, really bad experience and really frustrating.

More potential. My son has a hard time keeping up with his homework. He really needs a checklist. I end up taking his assignments from your app and retyping them into excel in order to help him see a full list of what he has coming up. Being able to print a list, filtered for missing homework and upcoming work would be great. But there is also work that can be resubmitted.

New bug since last update!. Since the last update a few days ago, when I click on one of the courses for my child, the “Done” button in the upper right corner doesn’t always appear so that I can go back to the main screen where all courses are listed. This causes me to have to completely close the app and reopen it to do anything more. Please fix!!!

Canvas is an Epic Fail. Canvas isn’t networked with PowerSchool. As a Learning Management System, Canvas is an epic fail for our students, teachers, and tax-paying parents. I am certain there are a select few who financially benefited from this LMS, however, the Iredell-Statesville students & teachers do not fall into this category.

Student and parent apps are the worst. The mobile apps are the worst. The parent app is completely useless. You can’t see grades. You can’t message the teacher. And it’s very hard to read in the mobile app (the menu takes up 3/4 of the screen and you can barely see anything else). The student app does not work half the time. Teachers are telling students to use the desktop version because half their submittals don’t work from the mobile apps. Hello?!? Please bring your technology into the 2000s. Everything is mobile these days.

One star is a gift.... This app is full of bugs and errors. I have absolutely no idea why our school district selected this LMS platform. It isn't user friendly for teachers or parents. Assignments are sometimes listed as missing, but aren't because obviously teacher weren't consulted in the design process...instructure, there is a lag time between a due date and the grade being assigned. It would be nice to see a list of assignments under each course rather than searching through the calendar for the assignment. And the assignments shouldn't disappear.

Terribly confusing and always goes out. To put it simply - it’s extremely difficult for kids to find their assignments, to know what’s due and when, and they frequently lose their work and have to resubmit (to the point that now they do their work in other apps and copy/paste it in). For the parents it is likewise nearly impossible to see what has been submitted, what has been graded, and requires a lot of moving around just to get a simple answer.

No notifications. My only issue with this app is that it has no notification settings. Meaning you will receive a message from your students teacher and never have a notification come across your screen or displayed on the app via the red circle and number. The student version of this app has this setting and works perfect. Parents should have the same setting on their version of the app.

Could be a lot better. The interface is clean and is generally intuitive. But needs some major improvements. You have to quit the app and reopen to see updates, which is annoying. The app sends you emails saying an assignment has been graded but doesn’t tell you the grade, so you have to go the app. Where as I noted, you have to quit and reopen to see changes. Refresh doesn’t work. Hope to see some changes soon!