My Molina App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Love what they’re trying to do—still glitchy. I do indeed love the interface—being able to access quite a bit about my plan, however if I get too far into the app it never fails to crash or glitch. Frustrating. I suppose I’ll use my PC to do it all. Just needs an update—solid start.

Dislike this APP. Not only does the company not answer the phone, but the app is always down. I can never login it always says error or not at this time. Overall it’s hard to get contact with Molina insurance

App does not work ! Junk !. I have tried to find pharmacies in my area that Molina approves . It continually shows access denied!!!!! It does not show that my prescription medication deductible was satisfied . It does not offer or show mail in prescriptions . It does not show that I have prescriptions or medications purchased or authorized . The only thing I am able to get off this Molina App is my Medical ID card and that my payment has been processed. There is no link to contact anyone when having a problem with this app. Obviously it is not working and not accurate as I can not see local pharmacy’s. Why does it state Access Denied when trying to view pharmacies in my local area . When I tried to use favorites it gives me not local nearby pharmacies that I did not favor . The app is junk !!!

I thought it would be helpful.. We are a family of five! I was hoping to be able to at the very least be able to list my children on my account with their insurance as well. You can’t! It’s one person per email and I don’t have 5 emails. I have one and their dad has one. So this app is really no help when it comes to my children which is who I made it for. But since I entered my info bc that’s what you typically do first, now I’m Screwed. I think it’s really silly that they didn’t make this app that way in the first place knowing that most people at the least have some kind of state insurance for their children.

Love you guys. Had a problem with staff at my doctors office and did everything they could to help me with this issue. Thank you all for doing that.

App useless. Sometimes the app has your information and then it disappears you cant change your doctor or look up pharmacies. It was better before.

Doesn’t work ever the first time. I had to submit my payment 8 times because there was an error that pop up when submitting the payment and for whatever reason it went thru on the 8 attemp! Happens every time I have make a payment!

Does not work. I used to love this app because it was convinent, but now that you can't do custom payment for whatever reason it's completely useless. I am not paying 200 for two months. I'm paying monthly and the fact that the app won't let you do custom payments anymore is ridiculous because sometimes I need to split the payment. Please fix.

It’s so easy. Easy to use , no problems

Unusable App. Unable to log in. After changing my password and updating my security questions through a desktop browser, I am still being told to update my security questions. Nowhere on this screen does it give you an option which makes the whole app completely useless.

Not convenient for a family. I downloaded this app in hopes to have access to both my children’s info, and unfortunately I am only able to register one insured per email. That was a big inconvenience for me. I really hope they fix this and add a feature where all the family can register.

DO NOT GET MOLINA!!!. What a horrible company!!! So shady and always talking out one side while the other side says no this isn’t right. Contradicting themselves constantly. Horrible customer service. Waste of money. Cancel you and fine you and make all kinds of issues. Find a different provider! Thanks for nothing Molina.

Great app and great company!. 5 star review for this app! Molina is making a difference in our community

Nope.. Can’t get the website to even load, so i downloaded the app thinking it would be faster and a lot better, nope, can’t even get logged in to my account on either because it just doesn’t work. Oh well.

Can’t log in!!!!!!!!!!!!!. I have had nothing but problems with this app. Every time I try to login on one of my Apple devices it says it’s the wrong password I need to reset my password I’ve tried to reset my password and still nothing. I can access Molina on my computer, so my password should be the same on both my PC and my Apple devices right hope you can help me

Payments. It refuses to let me pay through my bank account I am forced to use a card. Every time I submit with my bank account it goes to an error screen.

Great Service. Easy and convenient system

Terrible app. First time member, tried logging in and didn’t let me. I was only able to log in online but not through the app. Called IT support and they were useless, they wanted for me to go through the whole process of crating and account again. Who has time for that!

Need more features. I feel that we should have a option to had kids if need to. I am not about to add 3 accounts and have to remember password or have to sign out and sign someone else in.

Glitches - does not seem secure. If you have to register online then why is there a register button in the app? I called the customer support number and they said it glitches “because it is secure”. That makes me feel kinda weird with my private medical info, like just remove the register option and note that it has to be done online like other apps do instead of trying to “sell” me that the glitch was deliberate. Sorry, I might try the online portal but this app seems kinda fishy to me.

Medical care. I have received nothing but great service from Molina. I feel my health care plan is being taken care of by a compassionate insurance provider which it's very rare.

Weight Loss Surgery. Can’t Even Give You A Ride For Surgery They Say Find Another Ride But I qualify for weight loss surgery and can’t find a freaking ride to go get it done because someone else has to give you a ride

Very self explanatory! But the system is in need of a update. You can be able to retreat a lot of information from this app, the only system update I advice is that as parents of more than one children we should be able to add more than one person in to the app like a family plan add type of option in the app . I have two children and I can’t have the same app running twice on my phone to be able to have both of my children information because is only one per app and not every body has two emails. Please advice if you have a solution or working on one.

Great. At first its hard to adjust for my sons doctor but they help me search for that. Thank you.

Worthless app, worthless insurance. Totally worthless, costs a fortune and does not help cover anything! The cheapest of doctor visits is all. Even then it took off the primary care doctor I chose from their list and refuses to reinstall him saying he’s not accepting new patients, we’ll I’m already his patient and his listings says that he is accepting new patients anyways.

Terrible mandatory password reset. Would lock out you out after following all directions, writing down passwords, terrible system!!!

Login. I set up for the app to log in using the fingerprint but the app does not log you in. I still have to hit log in

Long term meds. I was given no information about a mail order drug program or what company did that. I called customer service and she had no idea about mail service for long term drugs— saying I could go to cvs or Walmart. She didn’t know if I could save money thru a mail order service. Not at all impressed so far.

BROKEN APP. My Molina was just updated and now it’s broken. Only the tab for my previous paid bills works. Nothing else works. If I try to update my personal information, it won’t let me. Very poor quality control prior to release.

Online service. Much easier than waiting over the phone

Submitting payment problem. After trying to make a payment and entering all the information. When I went to submit it gave me an error that the server is busy. Multiple times. So I had to go back through and re-enter all the information over again. And now just trying to put a nickname on here to submit this review everything is taken. This is ridiculous.

Not helpful at all. I got the app because I thought it would make it easier to submit a payment. It never keeps my password, I constantly have to change my password and it never accepts the password choices I submit.

Much better. I love that I can now change my provider through the app!

Can hardly do anything on it.. Trying to do a few things with a message I got in my inbox. It won’t load a page that I need to complete the contents of the message, then I click a link in the message for more information and the app force closes... SO ANNOYING! I keep trying hoping it will work, it doesn’t. The definition of insanity. 😫

Useful for a single person. I loaded the app hoping to have easy access to all of my families insurance info. As far as I can tell though I only get info for myself and would need to set up separate sign-in credentials for each of my three children (and wife) even though we are all under the same plan. On the regular website I am able to switch between family members. I find this app marginally useful as a parent who is generally bringing one of my three kids to the doctor. If I was single the app would be great - but not for a family.

Useful, thank you so much. On top of providing low income people like me to have insurance, this app has been great in saving time from having to be on the desktop to change providers or communicate with personnel for help with insurance info.

Payment and customer service. Molina is best insurance I have it in my life honest, fast, great price, great customer service.

Unusable. Since I overpaid one time on my premium I can’t pay my bill on the app because you can’t make a custom payment. The mobile site is completely broken so luckily I can pay on my laptop. Whoever is programming this stuff on the backend is useless.

Garbage app. I can’t even log on. It says I’m already registered but when I enter my member number to resend the confirmation email, I get a message that reads: “server error: unable to resend the verification email at this time. Please try again later.” Thanks! Really helpful. Other helpful messages say, “Error: cannot parse response” and “Error: an error occurred.” Please fire whatever UX designer you had on this project. What am I paying for when I pay hundreds of dollars for my premium every month? Deleted.

Doesn’t Work Anymore. App says authentication failed every time I try to sign in. I use a password manager and all of my credentials are automatically copied. Works just fine on the website, but the app doesn’t work at all. Called support and they said to reinstall the app. That didn’t fix it. So I guess this just doesn’t work now.

Can Log into Website but not on the app!. What is going on?! As of a few days ago, I went to log into the app and it told me that my login/password is incorrect. I went online, reset my password and tried logging into the website yesterday and it let me login. Today, I tried to do the same with the app and it is giving me an error message saying “Wrong login/password”. This is incredibly frustrating! This app should work, I need to be able to show my card when I go to the doctor, now the app doesn’t work anymore! Hopefully, my I.D. will come soon in the mail because now the app is broken and who knows how long it will take before the I.T. Department gets around to fixing the app! 😡

Not very helpful. The representative I was talking to had chickens crowing in the back ground and on her side the connection get going on and out I still do not have an answer to my questions Very poor service

Auto pay. What’s the point of you having an auto pay option if it doesn’t Automatically process the set payment!

Works Fine Now. Took three weeks for my ID card to show up in the app. Otherwise no complaints, decent app.

Crash crash crash. The app needs help. Not only does it crash within a few minutes it’s layout and use ability poor and less than ideal.

Can’t log in. Unable to log in to app. Wonder if it is the app though, because it won’t let me log in on the website on desktop, either. Keeps timing out.

Gets the Job done. It’s really slow but I can still pay... plus I’m writing this reviews in a page that doesn’t show the letters so yeah need fixing for both the app and the pages

So so. I like many features on this app. HOWEVER, maybe double check some information displayed on the app. I found what seemed to be many doctors in my area, claiming to be accepting new patients at this current time. I called 4 or 5 different doctors, who either said they currently were not taking new patients, or they would accept new patients in 6-8 weeks. So I called Molina over the phone and I got my situation covered. This is at fault of the doctors, or Molina? Not entirely sure. Please update false information so this won’t happen in the future.. Thanks!

Pretty Good. So far so good, no problems yet. I check on the app every month. It’s been fine!

Horrible. This is such a horrible app. Nothing is consistent or convenient. It’s full of non helpful links and the ones that are helpful are always broken or glitchy I.e the payment portal. Just use the website. Not sure why they even bothered with this mess.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Molina app is WORTHLESS!!!(redux). 1... I repeatedly enter the correct password...NO GO! 2...I try to get a new password...NO GO! (“too many redirects”) 3...What happened to the TouchID! (which took forever to loggin even when this app had it...This was one of the few apps that has problems with TouchID) 4...Therefore I say again. The Molina app JUST DOES NOT WORK!!! IT IS WORTHLESS!!! Perhaps the coronavirus has also infected this app as well?!

Confusing. Not very simple to locate pay bill option

Piece of Crap. Your APPS doesn’t work tried registering and it says that im not in file but when I try signing in my member ID it recognize except for my password it says is different format.

Can’t log in. I can’t log in due to “serialized json error. “ Bummer.

It good health insurance but getting to high payments.. Thanks

This app is garbage and so is the website. If you click contact, it doesn’t work. The FAQs? Blank. If you try to call, it references a 6 digit phone number.

Works about as well as their website. It doesn’t

Very Slow Application. Application work very slow..

Cant even log in. How am I to actually USE this app if it wont recognize my login and pw? Complete fail

Needs update. Got sent to an urgent care that doesn’t accept Molina then got sent to 2 pharmacies that don’t accept Molina. Update the app

Good and new. Love the new version!

Good. Good service

-. Takes forever to load app if it even loads.

Can’t make appt through app now. Great update

App. I’m happy with the facility but 50 percentage of the time works

Message. Can you add a message option, I have social anxiety and can’t call people.

App information is incorrect for the providers.. The telephone number and addresses are for FastTrack not Molina.

Doesn't deserve 1 star. Company is a joke and the app is useless. Beware 100% scam Molina is not a real Health insurance company. They will never approve anything until you complete many many different process that allow them to keep you away to be approved for a single test. Look reviews all over the internet and you will se how this company works. There are many other better companies. Don't take the risk, avoid Molina.

Help needed with the HealthinHand App. Molina needs to fix the app to where the patient’s health insurance card is completely viewable.

Doesn’t work.. App lets you log on but then it does not work at all.

Not. This is really the bottom basement… as I type this it’s not even being recorded… yep !!!! There’s that !!!!

As bad as their website and customer service number. Never loads properly. Can’t even view my insurance ID card. Wish I could give it zero stars.

Not sure how you stay in business.. Need to say more?

Can’t even register.. The app purports to support all states now, but restricts users residing in New Mexico from even registering in the first place.

Junk. Can't log in!. I knew it was too good to be true. I entered my log in credentials in. I kept getting a notice of "invalid credentials: change security questions". So, I logged in via the web and changed the security questions. Deleted the Molina app from my phone then reinstalled it and tried to log in. Same issue.

Not available for national usage. While I cannot comment on how functional this app is (which is a shame really), I wanted to state this is only meant for clients in the state of WA. I understand it says this in the description, however, if it's not pointed out to you in the process of downloading it may not be noticed until you have an experience like I did these past couple of days (sadly, wasn't a positive experience except for Maria & Annette). It lasted over 3 hours and I ended up speaking with 9 reps total. Needless to say, in my opinion, this app shouldn't be released until it's ready for all markets. I'm sorry this ends up being the outcome of my experience with the company overall.

Does not allow log in. Useless

Mobile app. Cant remove this app from my ipad.

M. Too slow

Awful search.. You can’t actually use the app to find a doctor. It takes you to their site, which is NOT mobile friendly. At all.

Ha Le. This Insurance company make me happy on service , easy to access

Why!?!. Why is there no option for NEW MEXICO!? Useless! Just like the website!

Unable to log in. Even with the correct login and a secure network I cannot login to see my plan.

Updated app please. Not sure if it’s not updated but I can’t see my real balance. It says $0.00

Cannot Log In. Cannot log in it say “The network connection was lost.”

Redo!!!. This app is horrible!!This app is horrible again and again I can repeat it!!

Love the new app!. The new app version is so much better. Love the new design and features like doctor finder.

Unreliable App. This Appis terrible. Logging in is a nightmare. Always says error or change security questions and when you call Molina they are no help. Don’t download!!

Won’t even let me writ a review, only title! Between Marketplace and Molina, worst experience ever!!. W

App doesn’t load after login!!. Please fix

Review. I get excellent service from Molina.

Hard to get answers. Doesn’t navigate well and can’t find doctors or change pcp easily

Useful app. Good app.

Horrible. This has none of the info I need. Nobody accepts this. Don’t get Molina.

Disappointed. This is not an app everyone has access too. I wished it was as easy to look into my profile on an app. But this app wasn't helpful for my family. Disappointed in every way possible with this Molina app.

Avoid the app and the company.. The app is pretty terrible. The company is far worse. Avoid it all together and get something better. For $750 a mo it’s a total waste.

Slow & Clunky. Does not show my new plan that I signed up for 2 weeks ago. Takes 1-2 minutes or never to switch between tabs. POOR PROGRAMMING SHOULD BE A CAPITAL OFFENSE!!!

Horrid. Horrid use does not work at all

Pointless. It’s so hard to make a payment to Molina online . Making a payment should be included in this app.

Fire Someone. Whose genius idea was it to have this app not named Molina, but Health in Hand? They should be fired.