NimbleRx App Reviews

Went from 5 starts to 1.. I was ready to write an amazing review of how easy this process was until my same day delivery order was seemingly cancelled with no notification or reason why. I then had to reach out to support, wait for them to figure it out, get the info and call the pharmacy they used, only to find out the order is delayed due to them not having my prescription in stock. This is serious stuff and I shouldn't have to stretch armstrong my way though every obstacle just to get my prescription that I'm not able to pick up.

Nothing Works!. This app is horrible. I have waited for months for it to work properly and it just won’t. 1 out of maybe every 40 times that I open the app am I able to actually see my information and place an order. There have been days when I was finally able to see my prescriptions and able to place an order only to go back into the app 15 minutes later to have zero information present again. I’m constantly told that I have no past orders even though I’ve placed several through the app. The notifications are a joke and don’t work. I have no idea how this app is rated as highly as it is when it never works.

App doesn’t work. No matter what I do, I am constantly redirected to the browser. It’s impossible to actually login and use the app. I’ve tried both email and phone number, and when I click the link to login it redirects to a webpage and not the app. Very annoying and quite frankly pointless. I guess I have to use the website since the app will not allow me to continue to an actually log in.

Simple and Fast. I order so many things on-line and NIMBLE is about the easiest and quickest I have ever used! Sometimes I dread paying for things because the process hangs up, is complicated, won’t accept a payment—seems there is frequently something wrong. Never had ANY trouble on NIMBLE. Wish they were all this easy!

Impossible for parents to manage kid’s prescriptions. Absolutely awful app, terrible design. As a parent with a spouse and multiple children, all of us with multiple prescriptions, this app makes it completely impossible to manage a family’s medications. Only one person can be linked to the app, e-mail, or phone number, and only that one person’s meds can be managed, ever. The only way to switch is if a refill link is sent to you for another person, then the entire thing is linked to that one person. You cannot just switch at will or manage more than one person at once. Total garbage. And not sure where it goes wrong between the app and the pharmacy, but many orders have just vanished with no trace, never gotten by the pharmacy, and the few that have gone through have had major problems, like cannot select pickup, only delivery and delivery dates two weeks past the date selected in the app. Super frustrating.

Great service. They are on top of everything, super helpful and pleasant every time, efficient and fast. Would definitely recommend.

Such a waste. This app has never worked. I get a notification that my subscription is ready to refill. I click the link and it opens the app. It says I have no prescription. So I call the pharmacy and refill the prescription. I get a text message that says your prescription is ready to be paid for. I click the link. No prescription. I call the pharmacy and pay over the phone. Worst app I’ve ever used. Don’t bother. Just call the pharmacy.

Worst app I’ve ever used. Every since the Apothecary Pharmacy has started using this app I have had nothing but trouble. I’m inundated with work for the next three weeks then I’m searching for a different provider that doesn’t require usage through this app and if possible not use the same pharmacy to ship my meds. Issue after issue after issue that never gets resolved. Send one email after another to be ran in circles. NO THANKS.

Receiving meds. I have a telehealth visit on Friday January 5th with a prescribing doctor, order through nimble on Monday the 8th. Then I will not receive my medication until the 13th a day after I’m scheduled to take it. I should be able to order immediately after the doctor prescribes not 3 days later. They claim I can order after 24-48 hours. Why am I waiting 72 hours?

Easy. This app was incredibly easy to use, and it had previous payments and insurance information

Unusable. There is no way to log-in in the app. You can only request a log-in link via text or email. When you click either of those links it will only take you to your phone’s browser to log-in. There is no button to open in the app instead of browser. I think the only way it works is if you create your account in the app, so if you have already created an account in a browser then there is no way to use the app.

Always a headache, poor customer service. After using Nimble Rx for a year, I’ve only had a hassle-free experience once or twice. I go to refill my Rx and it will say the medication isn’t available, or that it isn’t eligible for a refill yet when it is. There’s no phone number for support or even an online chat option - just an email address that takes about 3-7 days to respond. Only for them to ultimately say to call a local fulfilling pharmacy, and that they can’t help. I dread having to refill my Rx each month.

Pretty much useless. I have two children who have multiple medications that require filling every month. I was so excited to have meds delivered. With this app, however, you can only have one person registered. So I have one child registered and when I try to add my other child it doesn’t work. Support basically shrugged it off and said you can only have one person. Today I got a text saying I could get meds delivered but I can’t, cause they are for the “other” child. What a waste of time.

Same as mentioned by others. I try to log in. Type my information in and it sends a link to log in and it opens a browser website, it never logs in on the app. Tried phone and email and nothing works.

Meds. The people that work there are so helpful and return calls ASAP and the delivery is fantastic. I’m thinking of switching all my meds over to them.

On par with other online order methods - meh. 1) i hate apps - just more phone clutter, more unwanted tracking. A webpage is better for me 2) they force one of these settings: 1) we will send more when we think you need more. 2) we will bug you with text messages when we think you need more. There should be a 3d option: we wont bother you. You can decide when you need more

Latest update crashes. The latest update does not work on my iPhone 6 (granted it’s old) running iOS 12.5.3. Keeps crashing. Reinstall did not work. Previously was a great (5-Star) app. Bumped up my rating from one to three stars thanks to excellent tech support, and fast too, in helping find a workaround using the browser.

Just use a regular login prompt. The login process is inefficient at best. When I tap on the login link that is texted or emailed to me, it bypasses the app on my phone and takes me to the website in a browser. Just use a regular login prompt with email/username and password boxes. Use 2FA after the login, not as part of it. Also, when trying to checkout just now, I had to close out of the transaction and start it all over because whatever method I tried - Apple Pay, debit, credit - it just kept saying “error, try again”. I hate that my prescriber chose to use Nimble, this is terrible.

Problems a list. Hate to say this, I’ve had so much problems. Due to the opioids crisis, have to get authorization workers comp. One time on a Thursday it was authorized to be filled the next day. Friday came, now it says it needs authorization. Ended up having to pay because w/c authorized it, day before. Pharmacy knew it got approved, but the system deleted it? Medication I go to pick up, pharmacy says I already pick up, and I didn’t. Your ap it never on all medication gives previous dates when I picked up. And why on all medication I have to search on the most current one. You’ think that should be on a different area? This app is a waste of my time. Fix it please

Just placed first order. This is a really easy app to use to get Rxs. First time use was super simple and looks like it will be delivered pretty quickly too. Not one complaint from me!

a cheating and disgraceful business. so my medicine info ended up sold by bartells to nimble and nimble certainly has some disgusting agreement with local pharmacies to abuse patients records. without consent i got msg from nimble as if non-free delivery is the only option to retrieve my prescription. fine, paid Friday and nothing delivered by Tuesday noon. the bartells is 5mins from my address. even worse is nimble them resell your info to uber eats for the actual delivery. no wonder how your privacy is shared and no tracking is reliable as all parties are making profit over your privacy and take no responsibilities. absolutely a modern social disgrace. customer service is hair to fake as no one teplies email and nobody answers phone. will never use bartells nor uber nor nimbles. all cheating companies and disgusting as a new low.

Awful and slow. The entire point of fast delivery is missed considering it takes 24 hours or longer for a new prescription or refill to show up in Nimble’s system. There is no way to speed this process up. The pharmacy can’t do anything. Nimble won’t do anything (if you can even get ahold of their support). I’ve tried the service a few times, and this is always the case. Not just that, but past order history disappears, items under the refill section never show up unless you contact your pharmacy first and ask them to make sure Nimble has been updated. The inconsistency and general level of incompetence makes it very hard to trust this service for something as important as health. I’ll be amazed if this company doesn’t just completely collapse within the next year or two, as they appear to have no clue what they’re doing. It’s too bad. It’s a good concept, but they simply can’t execute.

Updating information. You app will not let me update my phone number or address. I click on the apartment number to remove it and it won’t let me change it. Same with the phone number. Very frustrating I can’t just update this information with ease.

I can’t login directly. I don’t know why but when I open the app it goes directly to asking me to sign in to get a link with either my email or phone, and when I do phone it takes me to the web and I have limited control or if I use email the link brings me back to the app with the login screen requesting my email or phone number to get the link I just requested.

Incompetent and terrible. I’m now out of a medication. Because they send text messages saying refill 2 days after your last was ordered. I did it. Thinking it would just deliver the refill when it would be due. Nope. The canceled it. Then finally at the last minute, they sent another. Did it. And shows no record of this. Now I’m out of medication and it’s bad to miss doses. I thought was CVS terrible. This is whole new level of incompetence. And this ain’t even a controlled medicine. JUST NO EXCUSE Update: just had another script. Placed order. Thought all went through. Nope. I went back to check order and it was showing as needing to complete transaction. HATE that I’m forced to use this garage and inept app. You couldn’t be bothered to implement some sort of notification for my order not being fully submitted?! I’m now without for 3 days because this app is TERRIBLE.

Complete Garbage. Have you even tried user testing this app? I can’t contact help via your Web site on my phone (it’s broken), so I download this app. I have an account, so you send me a link. The link takes me BACK TO THE WEB SITE. Complete circle of frustration. I have the app and an account but cannot get in. Just straight up terrible experience and fail of the most basic feature of logging in. On top of this, I paid for the $4.00 “service” to have my medicine delivered for “free”. Another fail, and one that is insulting to consumers. Don’t call it free and move the charge to some other name! Fail 3: as mentioned, I paid the fee for delivery the next day and it never came! And I have no way of finding what is happening. One last fail for you… I was sent texts every day to order from you. But once I paid I got zero texts or email with tracking info or updates. Another example of how your whole system is built around your needs, not your customers. When you go out of business, and you will, that will be the core reason why. Other customers, do yourself a favor and avoid this like the plague.

Can never talk to anyone for help. If I’m having an issue placing and order for my medicine the only way to contact support is via email. Well my prescription is out if refills and I need assistance so they can reach out to my doctor to provide more refills. My medicine is almost out and the only way I can contact anyone is to wait e-mail which I know I’ll be waiting at least 48 hrs before any response.

What is the point. My pharmacy is apparently new to Nimble unfortunately- I get an email so set up my acct online then I get an email saying hey download the app which I do so I go to log into the app and enter my phone number or email and all it does is email or text me a log in link to log in online this is redundant and pointless what is the point of having an app if all it does is direct me to log in online through a browser. This is half baked at best. I never leave reviews but this app is pointless and now my data is probably compromised.

Can’t log in on the app. I have logged in on the website and downloaded the app. When I get the text link and click on the link it continually sends me back to the website. Nothing let’s me log in on the app or offers a way to connect the two. My prescription was paid for 11 days ago and was shipped at some point but there is no tracking data provided and no shipment date listed on the order status. All I have is the text saying it will be shipped (and to use the Nimble app) and that a refill will be available in 30 days. Very disappointed so far.

Really poor service and support. I used to get awesome service through Nimble but I’m having so many issues with them recently that I’m beginning to wonder if the company is winding down/going out of business entirely. The most recent issue I had with them was that my medication was sent via USPS despite having gone through the checkout process for a courier delivery, as I had with all of my previous orders. My medication needs to remain temperature controlled and wasn’t at all — it was delivered on a hot summer day several days later than the scheduled courier delivery date 😅. I’ve been trying to get in touch with them via email for a couple of days now to find out whether they stopped offering the temperature controlled courier service but seem to be entirely unable to reach them. When emailing the support address, I got an automated email that my question would be responded to within 48 hours. Then today I got an email reply that their inbox is “not monitored.” This seemed odd, especially because the app still appears to be collecting payment and scheduling deliveries (presumably through the mail now?). I’ve tried to reach them them through a few different email adddesses since there’s no phone number anywhere online or in the app. Not sure what’s going on with this app but it’s a shame because it was a great service!

Nice idea, execution needs work. Before I delete this app I’ll write a few quick thoughts. Note that I live in California, this type of service might work better or not be available at all in other states. I signed up at the recommendation of my doctor. From the beginning there were issues, I eventually had to call support to get setup. Prescription status inside the app is confusing. It would warn me that they tried to fill too soon, but it wouldn’t retry so I often had to submit a request ticket to get things moving. Delivery notifications were helpful. Sometimes courier would accept the signature by our front desk staff, sometimes not. Eventually it became such a hassle I moved everything back to Walgreens.

Unusable. When you first open the app it asks you to enter your email address or phone #. Only email worked for me. Clicking the link that was sent to my email opens the app, to the page where you enter your email. It’s an endless loop of entering your email address then receiving an email that ends you to entering your email address. The phone option does not work at all. Was finally able be to place an order through the website after enabling text notifications.

Difficult to use. I have found the app hard to use. My prescription was transferred to another pharmacy without being notified. So I’m go to the app to check the status because it’s been weeks but I cannot order a refill or even change the pharmacy to the ones now allegedly at. So I can’t get any status updates or order and pay for refills. I know it’s on the pharmacies for not filling my prescription and not notifying me, but the app is not even usable for status updates or anything

Difficult to update payment method on an iPhone. It’s pretty hard to update card information when the edit form displays so low on the screen that your keyboard covers all the data fields as you’re typing. I had to go in and out several times just so I could see what information was being requested for each field and then to be sure I didn’t miskey any numbers. I’ve not encountered such a silly issue on any other app. Please fix it.

Notifications are confusing or non existent. I’ve had three prescriptions sent to this pharmacy service. The only one that went through correctly or on time was the first one. I just got off a 30 minute chat with the web support team because my app shows “refill on schedule” for a medication that, according to the chat team, was never being processed by the pharmacy. I never received a notification or call that my medication wasn’t being processed and therefore wasn’t being “refilled on schedule.” Even now I cannot find anything on the website or the app showing that my medication actually isn’t being processed despite being available for refill now. I’m glad I realized it wasn’t being filled before I was completely out of my medication, too bad I only have one day left to find someone else to fill it. I will call my pharmacy tomorrow and get this sorted out, but it’s ridiculous and unsafe that I had to do this much digging to find that my medication wasn’t being filled. What if I was an elderly patient waiting on a more serious medication? They wouldn’t be able to navigate this confusing system to even realize they weren’t getting their medication before it was too late.

Great until it stopped working!. The app has been great for me to get my prescriptions every month however when i was logged out a few days ago and tried to log back in it would not let me! It would never send me a login link no matter what device i was on or how many times i tapped it again… i have a window to get my prescription and this is affecting that :(

Prescription order and delivery. This is a about as easy as it gets. I’m a lifelong neighborhood pharmacy guy (because I worked in them during high school and want to support small businesses) and am concerned their lives may be in danger. Great specialty pharmacy!

Delivery address fields are bugged. I wanted to get my medication delivered and I live in an apartment complex; both the apartment/suite field and the "additional delivery instructions" field will not let my keyboard pop up. it doesn't work for me on both the checkout and the "personal details" section in the app; it also doesnt work in the checkout page on mobile safari or mobile google chrome. On the browsers, i also tried rotating my phone to landscape and the keyboard still doesn't appear. im on iOS 17.5.1. seems like a good app otherwise, i appreciate that i dont have to make an account with a password to use it

First time user - really impressed!. I have used other mail order pharmacies before - having to place orders over the phone and my prescriptions being way too expensive. I used this pharmacy for the first time and loved the ease of ordering through an app. Plus, my medicine was MUCH cheaper. It was delivered the very next day after it was shipped!

Great service. I love using this app! They have great customer service and they keep u up to date with your prescriptions. The best part is that they allow you to set a day or time when you want to get your prescription delivered.

2 stars because it works about 40% of the time. I can’t stand that my pharmacy started using Nimble. I don’t know how many photos of my ID I’ve taken only to try and continue with the order for it to freeze or just the button to continue or pick an address or a delivery date. I guess like my last two orders I’ll call the pharmacy and checkout since the this app can’t do the one thing it was made to do.

Web link no actual app. I’m not sure why but login to the app only sends you a web link via text or email to a website not the app, then the website says you should download the app which is what sent me there in the first place. Obviously something is broken or purposely trying to confuse users. Not sure why any organization within the medical community would allow such a poor vendor experience.

A Wonderful App. Thanks Lee and Pickels!. I love this app. This app allows the customer to see when medicine is ready, pay for it on the app and then pick it up or have it delivered. It saves me a phone call to the Drugstore. Another wonderful service provided by Lee and Pickels Quitman!!!

Can’t get it to work. My dermatologist is using this method of getting his prescriptions out. All I have found are problems. It says my prescriptions are $0 despite being told by the office they are $80 and the app is stuck in an endless loop asking for payment information. I enter my card and hit verify and it says enter card information endlessly

Nice for delivery, ok app. Convenient app. My script was delivered to my door for free to me. Paid my copay and it was delivered. No interaction from pharmacy or app. Not fully sure this meets regulations. No one offered counseling by a pharmacist which is a requirement in my state. They also just placed the script on my front door in plain view of street which could have been stolen (no attempt was made to ring door bell) and I didn’t sign to confirm delivery. Will use it again because it’s where my current doctor sends scripts and it’s easier than driving to the pharmacy myself. if a different doctor didn’t use it I wouldn’t be upset.

Horrible. You can never get anyone to speak with - not even a chat! This is supposed to be a “delivery” service but the pharmacies I Use USPS and we all know how that goes. That is NOT how this app is advertised. It is touted as an “Uber” for medication. I’ve been waiting 10 days for a refill from a pharmacy in the same town as me. Where is the benefit of this???! I’m encouraging anyone who uses a pharmacy that deals with this app - find a new pharmacy!! Very unreliable!!!!

Tracking Orders is impossible, but I like the layout. Okay so I usually get my face stuff with Nimble. I order three things. That’s one order. However i’ll get three separate texts telling me if each item has been delayed okay cool, sometimes the items come in separate packages. But when I go onto the app there’s only option to track the order. It never updates showing that the delayed order now has separate tracking. Not to mention the links sent to my phone NEVER work when they pull up in the browser. It’s incredibly frustrating when i’m not at home to sign.

Application in down. Your application is currently down and not responding. Text messages and emails with the link to sign in are no longer sending. Your customer support is clearly outsourced because I have been receiving the same typed response via email. The last email actually had the typed response typed out three times, all on top of each other. It just looked like a long run on sentence. Your claim to success is your app. I cant understand how a healthcare IT company can put no effort into fixing the one thing that gives the company its foundation.

Processing Issue. When reordering my prescription, it kept saying trouble processing your payment. I finally entered in all the same payment info that was already in the system and it took it. Prior to that I had no way to contact anyone about the trouble on their end besides an email which I sent but never heard back from anyone.

Works great. My pharmacist set this up to automatically notify me when my Rx is one week from being due for a refill. I simply click checkout and they bag it up and get someone from nimble to deliver to my door. It’s very smooth.

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Obsessed!. Incredibly convenient, practical and efficient. My prescriptions come right to my door and they are packaged according to the season! I love it. Obsessed!

App doesn’t work. No matter what I do, I am constantly redirected to the browser. It’s impossible to actually login and use the app. I’ve tried both email and phone number, and when I click the link to login it redirects to a webpage and not the app. Very annoying and quite frankly pointless. I guess I have to use the website since the app will not allow me to continue to an actually log in.

Horrible. You can never get anyone to speak with - not even a chat! This is supposed to be a “delivery” service but the pharmacies I Use USPS and we all know how that goes. That is NOT how this app is advertised. It is touted as an “Uber” for medication. I’ve been waiting 10 days for a refill from a pharmacy in the same town as me. Where is the benefit of this???! I’m encouraging anyone who uses a pharmacy that deals with this app - find a new pharmacy!! Very unreliable!!!!

Processing Issue. When reordering my prescription, it kept saying trouble processing your payment. I finally entered in all the same payment info that was already in the system and it took it. Prior to that I had no way to contact anyone about the trouble on their end besides an email which I sent but never heard back from anyone.

Great service. They are on top of everything, super helpful and pleasant every time, efficient and fast. Would definitely recommend.

Can’t even tell how to login. Try to login and just keeps taking me to the website. Why have an app? Also, this isn’t a traditional pharmacy - there’s not a physical location to go to and they aren’t open on weekends and no one at Nimble can troubleshoot problems with your prescription, medication or service received from the vendor.

Very dependable. This is a reliable website and an easy-to-navigate app. Most pharmacies are not this efficient when ordering refills or new prescriptions.

Hassle to use with family. I have multiple kids and when I try to checkout with an email I used for another kid it says I already have a login for that email, so I’m forced to use a different email for each kid. When I select Apple Pay and click pay, it does nothing so I have to select credit card and enter the card information.

Great service. I love using this app! They have great customer service and they keep u up to date with your prescriptions. The best part is that they allow you to set a day or time when you want to get your prescription delivered.

Update payment. Can’t tell if it took my current credit card info or not. No indication of accepting changes, or which account used. I don’t like the uncertainty!

Unable to sign up. No explanation.. Trying to sign up and I get this error: “We are unable to process this request.” There’s no explanation, nothing marked as incorrect, no “help” button. My suspicion is that this is what happens if your address is not in a Nimble service area, in which case the error message should say that! Either way, this is terrible UX. I have no choice but to uninstall.

Fast and Easy. Ordering through Mobile is fast and easy with great communication

User friendly. The easiest app for pharmacy and refills. So simple and user friendly. I would even recommend to mom who is not tech savvy!! Quick shipping and quality products.

Won’t let me sign and check out. It is incredibly frustrating and now I have to call the pharmacy and bother them for the 2nd time after having been on hold for 2 calls before mine. Again I’m the 3rd on hold in the queue. Just cause it’s not allowing me to sign. Wasting so many people’s time. Isn’t that supposed to be the primary function of the app?

Easy breezy prescription refill. This is the easiest prescription refill process I’ve ever done. Replaces one of the biggest hassles and makes it a pleasant process. Thank you

Not Senior Citizen Friendly. The link is downloaded to my iPad, and has been downloaded as well to my iPhone. The problem: iPad messages do not open unless in the proximity of a WiFi connection, and the iPhone App cannot be opened.

Easy. This app was incredibly easy to use, and it had previous payments and insurance information

Simple to use!. Easy interface and it saves my card for future scripts. Also asks if I want a consult and about allergies etc. Pretty thorough.

Great service. It is so easy to use the service. All I had to do was click a few buttons and it’s done!

Ease of Use. I have used this service a couple of times. The app is easy to use and delivery is always fast.

Can’t get it to work. My dermatologist is using this method of getting his prescriptions out. All I have found are problems. It says my prescriptions are $0 despite being told by the office they are $80 and the app is stuck in an endless loop asking for payment information. I enter my card and hit verify and it says enter card information endlessly

Never use CVS again !!!. The entire Nimble team and their app is so easy to use and intuitive. I plan on never ever setting foot in another CVS again.

Easy and convenient. Great app. It makes getting your prescriptions fast and easy. Highly recommend

Very easy and quick. The payment and checkout site was very easy and directs you quickly throughout the checkout

Quick and reliable. This has made my life so much easier!! Thank you

Just placed first order. This is a really easy app to use to get Rxs. First time use was super simple and looks like it will be delivered pretty quickly too. Not one complaint from me!

Great!!! Except…. It would be perfect IF we could choose express delivery! Being without my prescription for even one day is a problem.

App Takes Me Back to Website. Based on other reviews I’ve read on here, the company still hasn’t fixed the problem of the app sending us back to the website instead of opening the app. I’ve seen reviews from three years back with this problem, what’s the point of even having an app then?

Reordering refills. Great service and quick delivery!! I’m deaf and doing this online is much easier than over the phone. Thank you for your help! Have a great day and week Donna Christensen

App doesn’t work. I can’t get past the first page to sign up. I have put in my information l. When I click confirm I get a “can’t process this request at this time.” I can’t get my prescriptions through you when I can’t even sign up. There isn’t a place I can find to get help for this error. Your website is just as bad.

Nimble Review. I was very impressed with Nimble’s easy to use system. Written instructions are clear easy to follow. Congratulations on putting together this system.

Updating information. You app will not let me update my phone number or address. I click on the apartment number to remove it and it won’t let me change it. Same with the phone number. Very frustrating I can’t just update this information with ease.

So convenient and swift.. This place is top-notch. From their app, to the people in customer service, to when you finally get your prescription- everything is seamless.

I can’t login directly. I don’t know why but when I open the app it goes directly to asking me to sign in to get a link with either my email or phone, and when I do phone it takes me to the web and I have limited control or if I use email the link brings me back to the app with the login screen requesting my email or phone number to get the link I just requested.

DFW LINDSEY’S pharmacy. November 14, 2023, time 9:27 AM Tuesday you’ve been excellent with your delivery options and quick deliveries and follow instructions to leave on the porch. Thank you so much for your great service. Sincerely Diana Garza.

The Nimble app is easy to use! Very convenient too.. I like this app because it is easy and simple to use. The reminders and payment method are very convenient.

Least useful app available. You won’t be able to contact support, there are no options for that in the app. They won’t show you what you insurance covers, basically zero transparency. I’d hate to call it worthless, but it does give me a very complicated way to get in contact with my pharmacy. Might as well delete the app and save the pharmacy as a contact.

Unable to create an account. I’m trying to get set up with you, but there is no way through your site or app to create an account, only to receive a link if I already have an account. Fix this and then maybe I will update my review. I’m expecting a medication to be delivered any day and need this working for them to deliver.

Quick and easy to use. Prescription always arrives quickly. Texts remind me when to renew. It’s a very easy process.

Monthly prescription. Nimble app is easy & efficient. I have had bad experiences with mail order prescriptions in the past and so far so good!!!

Nimble RX App. Like Nimble RX app. Lets you know when prescription has been sent to your pharmacy and when ready to pick up. Also allows you to pay in advance.

Excellent app easy and fast. I gave it 5 stars because it’s so much better than the others and very secure simple thank you

Awesome Pharmacist. This company is the most organized, responsible, trusted, quick, and reliable pharmacy I have ever experienced! We really appreciate all those behind the scenes that contribute to such an awesome company!

Prob great in theory but help if there’s probs. Tried to create account but something happened & it won’t let me complete the process. Went searching for help like a phone number, chat, or email to contact the company & there’s nothing. Since the vet sent the prescription here now it’s stuck & I can’t fill it. Based on this I would avoid this app if at all possible

Where was this app all my life!. This makes my life so much easier not having to set out a whole day to bus or Uber to the pharmacy and wait for the medications to get filled. Thank you for making this app!

Meds. The people that work there are so helpful and return calls ASAP and the delivery is fantastic. I’m thinking of switching all my meds over to them.

Signature issue. I think the app is good in theory but I can’t see the send button for my signature so I never can complete an order. I always have to follow up with phone calls to the pharmacy because there is a bug in the format.

Receiving meds. I have a telehealth visit on Friday January 5th with a prescribing doctor, order through nimble on Monday the 8th. Then I will not receive my medication until the 13th a day after I’m scheduled to take it. I should be able to order immediately after the doctor prescribes not 3 days later. They claim I can order after 24-48 hours. Why am I waiting 72 hours?

Can never talk to anyone for help. If I’m having an issue placing and order for my medicine the only way to contact support is via email. Well my prescription is out if refills and I need assistance so they can reach out to my doctor to provide more refills. My medicine is almost out and the only way I can contact anyone is to wait e-mail which I know I’ll be waiting at least 48 hrs before any response.

Service. Fast and accurate service and delivery. It was a great convience to me, as I had eye surgery and was limited with driving, this service really blessed me. Thank you guys so much, God bless you all✝️😘