Harman Kardon Controller App Reviews

Great sound, non working app. Please fix this app! You have beautifully designed speakers with great sound which are getting hurt by a non functioning app. One of the selling points that most attracted me to this product was being able to control the speakers by using your phone as a remote. That selling point is made invalid by a bad app. The app works for a few minutes before it just simply stops playing the music, be it from the music library in your phone, or one of the "stations" in the app. Please fix this!

Too Early. It's been six months since I purchased the Omni system It is been a pain since the beginning but I assumed it was just a matter of time HK would notice and improve the software. The app still works poorly, the signal drops off all the time, and customer service is not the best. I have moved the componesnts several times, reconfigured the wifi set up, got a new router, and still it just does not work as advertised. I ended up buying HK Omni because I wanted an affordable alternative to SONOS, well HK Omni is not worth it , just pay a little more and go for a fully developed and tested product.

Frustrating. Fix the app please. Volume button constantly pops up and takes control. Also... after opening app and selecting music, it takes 5+ minutes to begin playing. Its not my wifi. Everything else works well with other apps, and i have wifi whole home mesh routers.

Endless Disappointment. When it worked (a year ago) everything was in sync, it rarely dropped. Now I have to sync it by WPS ONLY or use ONE out of SIX speakers for Bluetooth, since it won’t connect to WiFi. It would be great if HK respected their buyers enough to AT LEAST update the app or provide any kind of use. I actually wrote this review a year ago and hadn’t submitted it. As of now I’ve updated my WiFi. I have excellent WiFi connection and the speakers have since connected more quickly than it ever had. Yet it still cannot find my speakers if my phone even blinks. The music keeps loading and skipping to the next song. It’s unfortunate because the speakers actually have great sound.

Lame. Setup didn't work, the old version did work. I mean why do I need wfifi (Internet) to play music already on my phone. The Setup didn't even give me a blue tooth option... Or an option to choose the speaker as the wifi option, for playing music; that's already on my phone.

1 Star is too generous. This app is terrible. You can only stream audio that is loaded into the app (which are songs downloaded to your device) so it's useless for Podcasts and Apple Music. That's actually not the worst part of this app and the Omni Speakers. If you have only one speaker you can use it with Bluetooth. However, for more than one speaker you have to first connect all the speakers to your wifi network and set them via this app. Unfortunately, the app can't successfully connect the speakers to most modern wifi networks. FAIL

thousands of dollars thwarted by a 50cent app. I bought speakers for the entire house; I have fiber optic cable and high-end wifi. The app constantly drops the speakers and requires multiple device reboot attempts to reconnect. Love the hk hardware, but this app is an epic fail. I'd return everything in a heartbeat if it was still under warranty. Wait until HK comes out with a robust app.

App just got worse - Speakers are great. I have 2 year old Omni 20s and 2 adapters Sound is great - the new app is not- Speakers drop now when they didn’t in the past. Resetting speakers does not help. Operates flawlessly on Bluetooth but sound quality drops. New modem and NETGEAR r8000 and 150mps - no help

Terrible experience with both the speakers and this app. I don’t write reviews but feel compelled to on this product. The speakers will lock up after maybe 30 second of being connected to my WiFi. Only way to fix it is to unplug it and only use Bluetooth. Bluetooth seems to work ok but if you have any intention of using these on your network forget it it’s not going to happen. The app is just as terrible with a persistent volume that pops up no matter what your trying to do. For now they are Bluetooth only I guess. They really deserve zero stars for this product but one is as low as I can give. If you do get them to connect for any length of time at all it still won’t play any music from iTunes due to some copyright. Terrible product and terrible app experience

Very disappointed. This app is one of the worst I've encountered. It constantly pops up a volume window without being requested. It hung up almost immediately when trying to play a song. Even simple things like the list of playlists not being alphabetized. I sent my Omni speaker back.

Wireless quality is horrible, BT works fine. Speakers sound excellent, if only they would stay connected to my WiFi. There is excellent signal strength and everything else works perfectly. Just my Omni 20’s have random interruptions.

Useless !. Why would this app only have a Wi-Fi option for connecting your phone or other devices to your HK Bluetooth speaker(s)? If I'm using any device at home - it's connected to my home Wifi network. Why would I want to drop that connection just to connect my device to an HK speaker or set of speakers? Check out the app for UE speakers. They did it the right way.

Complete Garbage. You never know when it’s going to work. You don’t know why it’s working or why it’s failing. It could be working perfectly you stop it and then go to start it again and will not work. Complete garbage!!!! Spend your money elsewhere. Amazing that a company like this will allow you to waste your hard earned money by not having a functional app!!! Update: can’t even get it to work over WiFi now at all. At least it used to work some of the time. A lot of money for Bluetooth speakers because that’s all that works.

Worse than ever. System doesn't work. It's worse than ever. Problems to connect multiple speakers that suddenly disappeared. I don't recommend anybody to buy the speakers. I think Sonos might be more stable. Completely unsatisfied with my 5 speakers.

This app is bad. I can't figure out how to change the network the speakers are on. It needs more options. So now I have two speakers but cannot pair them with the app bc it won't connect to the Internet -_-

Sounds great, when it works. I purchased two Omni 20s and they sound great, if and when they work. I want to love these speakers, but the app is a major hindrance. Most of the time it can't even complete an entire song before disconnecting or the app freezes. Forget about getting through a playlist! I don't think I've gotten through more than 1.5 songs before the app freezes/crashes. Truly awful. The app is equally poor on both my iPhone 6 and iPad Air 2. This product would be great if and when the app is improved. Please improve! I would also love to see a PC/Mac app so we can stream HD audio content over wifi from a computer.

Useless. The Onyx speaker is beyond great. But as I sit here listening to it, the App is still looking for the speaker. Skip the app.

Bad bad bad. Bad experience with Wi-Fi connection. Even the Bluetooth y hard to pair.

This app is terrible. Bought an HK Omni 20 speaker today and I love it. The sound quality is amazing but in the two hours I've been trying out my new speaker, I have yet to get through a song without the app crashing. This is a total pain. I hope this issue gets fixed very soon.

Wifi Connection. Nevermind

Doesn't play Apple Music tracks. The app is ok to me, except for the biggest disappointment which is that I can't play music I have purchased from Apple Music library! Please update and fix this issue!

UPGRADE ISSUES. Since I updated to version 1.4 I'm unable to perform a successful upgrade to my speakers, BUG Fix is urgently required.

Truly a disappointment.... My entire experience with both the Omni speaker products and the app has been both unfortunate and disappointing from the very start. Like many others in the fdbck section, I selected the Omni speakers and invested (around 1k) after positive reviews on sound quality and performance. However from the initial plug in, the speakers do not, will not (and my guess due to software) cannot properly or permanently connect to my network. I (again as others) hoped the increasing number of poor reviews would encourage the H/K team to develop an update to support, but this has not happened. Instead the devices continue to collect dust. It’s to the point I am contemplating a lawsuit... don’t waste your money, I would sell them but I’d feel bad karma about passing my trouble and pain to some unwitting individual...

Best app from the legends. Overall app is really good but the you should add the feature of being able to seek the songs because sometimes we like to directly jump to the drop or a particular verse of the song. Thats the only thing which is annoying otherwise the speaker and the app both are marvelous.

Very disappointed but nobody care on H/K. It is not possible. Too many problems with my Omni 10+. H/K support is zero, nobody hear our opinion. My very big problem is the delay, even if I use 3,5 mmm jack. Delay everywhere... when listening music or video. If nothing happens quickly, I never use H/K speakers. I wait for the moment, but in early future I buy my first love Bose.

Can’t connect to speaker. Bought the first generation Omni, the app wasn’t great and I thought they would make it better. They didn’t it stayed bad. Connection issues, volume jumping around, low usability... I moved and changed wifi, and now impossible to connect my speaker to the new wifi. I had a glimmer of hope when I saw the last update (said they fixed it), but still nothing. I don’t know if they are incompetent or just don’t care about clients. (The second speaker broke in the meantime)

After many poor versions of this app at last it seems HK have gotten their act together.... :)

The App crashes every 10-15 minutes. The speakers are fine but the app keeps crashing every few minutes and it doesn't keep any settings in its memory(i.e. Playlist, room selection, volume, etc.)! Can you give this App to Sonos to fix?!? Because I'm starting to switch over!

It is wasted money. App connection disconnects many many times and it crackles and pops, is so crazy use al those speakers Now I own a really expensive Bluetooth speakers because Harmon Kardon didn't take the time to do any real world testing to fix the wireless connection bugs before releasing these speakers. En teoría fueran excelentes altavoces, lamentablemente la conexión inalámbrica, sea WIFI o Bluetooth, son un verdadero dolor de cabeza, se interrumpe a cada momento y nada que ver con configuración ni nada que ver con mala señal de, es simplemente mediocre, malo, malísima, la estructura de conectividad. Arrepentido de gastarme todo el dinero que me gasté en 4 dispositivos serie Omni.

Worst app for the most ill conceived product. Crap app, and they bother making a device that does not support Apple play ? Morons

Speakers 👍🏻, Stability 😳. Speakers sound great, app is unstable - cuts out and freezes during playlist. Have reloaded app and restarted phone - no resolution. Looking forward to next update!

What a waste. I purchased my Omni 10s and 20 in the UK. The app worked, but it did drop. Came back the US and all I can use for my tunes is Bluetooth. If I could return the speakers I would. For HK to promote this app for their speakers is sorry and a waste for their customers. HK needs to fix this, I have told family a friends about the poor to unusable HK app and referred them to sonos. HK LIVE UP TO YOUR REPUTATION AND FIX THE APP ISSUE

Garbage app great speaker wasted functionality. I recently bought 2 of the OMNI 10s, Brilliant idea to have 2 identical Bluetooth speakers able to pair for a true stereo sound. Except they can’t pair by Bluetooth and unless you connect with wps on your router it’s impossible to connect 1 let alone both. And if you do manage to get both one ends up disconnecting as you’re trying to enter the stupid password to the new streaming service you’re forced to choose from because they offer not one to pick from that anyone has ever heard of but it keeps telling me failed to authorize credentials and reset the password 3 times already and I’ve still yet to get both to pair successfully to this horrible app. As much as i like the speaker and the sound quality in itself as a stand alone speaker that’s not why i bought the pair. I wanted a nice HD audio system to pair into the auxiliary input for the projector i have that has built in 3D audio support and has a decent enough speaker but I’m watching on 150” projection screen i wanted something a little more bang for the buck but it’s starting to become more difficult than what it’s worth because it seems the only options are hoping that the app will magically stay linked with speakers long enough to try anything else or i have to spend more money to get a switch component and at that point i may as well return these and guy a system that works out the box instead of making claims that are plain inaccurate.

Slow, crash, and doesnt work. I bought an omni bar plus + 2 omni 10 plus + 2 omni 20 plus, i cant connect all of them because this app is stupid and lag

Awesome app! Omni is New nr 1 audio system!. This system is fantastic! Hooked up to omni 20's and a 10. It works flawless! Sonos eat your hart out!

Poor app solution. I have Omni 10 and Omni 20 and depended on this app to get them connected or volume controls. Used them for a while and then lost it, i.e. I count not find my speakers in the app anymore. Tried to reconnect them on this app again, reset, tried WPS and nothing works. Samsung/HK really needs to put some effort in improving their apps.

App does not work at all. It keeps saying to connect to my device via Bluetooth..but I am already connected and streaming music to it!! Then I won't connect or show any wifi, it stays hung searching for one. Even though my phone is connected to wifi. Then, when I try to share my wifi settings from my phone, nothing happens. So the app does not work at all. Clearly, this is an app developed by a one-man team, designed by the developer maybe. Cannot compete with sonos.

Great sound awful app. They sound amazing. But it would be nice to be able to adjust the levels besides just the volume. What a waste of money $1200 to be exact what a joke.

Needs work. Overall quite clunky... Needs a search button for anyone with a large library....delete button would also be nice.... I'm considering returning the 6 omni speakers I bought and waiting for the system to become more user friendly.....also no pandora compatibility....get with it guys

No working. Spotyfi no working

Speakers sound great. Connection BLOWS!. I have 5 HK Omni 10 speakers for my house. They sound great. Good luck connecting them thru the app. Absolute garbage! I have ultra fast internet and try to connect these right next to my router. Always get failed to connect error. Shame on HK for putting out such a horrible product. I wasted my money on these things. Stay away.

So far so good. Has worked well for me so far. I don't understand why people rated it so low. Works for me and I consider myself to be fairly discerning.

Well done. Finally a step in the right direction, good improvements in UI and ability the ability to stream from iPhone music library. Please keep up the good work.

Horrible app and even worse privacy. This company does not need a any gps location of a phone in order to send music thru to a speaker via Bluetooth. Pay attention folks. They REQUIRE you to provide your gps location. Wow

Dont buy. Dont waste your money! If you have more than one device, neither the app nor the speaker will work. We reached out to HK for help or a refund and they denied both. Now our speaker is just an expensive dust collector.

Google Chromecast-enabled Apps Don’t Work Well. The Google Chromecast-Enabled Apps connection disconnects every 30 seconds or so and it crackles and pops at the beginning of EVERY song. Now I own a really expensive Bluetooth speakers because Harmon Kardon didn’t take the time to do any real world testing to fix the wireless connection bugs before releasing these speakers.

Entirely unreliable. This is a horrendous app. The connection drops constantly. And because it doesn't store any in app queues you create, you have to create a new one constantly. It doesn't allow you to use the multi-room option with services outside of the app (podcasts, streaming radio) like Sonos does. The speakers are good but the functionality through the app is so poor I wish I'd purchased a different product.

Total garbage!!. What a waste and total disappointment, frustrating to setup and use to say the least, never will I ever.... HK why????!

My review. Very good speaker but bad app. I have loved my speaker from day one, but the app has some very bad problems.

Crashing. App will display a checkmark showing connection to my HK Omni 10 and then crash. Tried reinstalling the app but had no success. Before crashing, app would always display volume controls without asking.

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Best speakers with worst software. Connecting to Wi Fi is hard and then it only works a view seconds and freeze.

Software fail. Speakers are nice. Bluetooth works. But wifi using this app is an epic fail. Takes an hour to set up, plays for 20 seconds and drops out. Firmware update fails ever time. They can make speakers but they can’t make software.

Fantasic speaker product ruined by a bad app please update the app. We have 2 x Omni 10s, 1 x Omni 20 & an Adapt which we love and worked perfectly until we moved house. We have installed a very good home network system but are now unable to connect our speakers to the 2.4ghz network using the app it will not find any network. All other devices can find and connect no problem except these speakers it was an issue we previously got around using WPS on the router but that will not even work. Looking here seems to be others with same issue, our expensive speakers are now reduced to individual Bluetooth speakers unable to be interconnected in party mode. Come on Harmon Kardon do better at least update your app, we have paid a lot of money for these speakers. We will not ever buy another HK product if this is how customers are unsupported. This could be a very simple fix by updating the app and allowing people to use their products again rather than losing sales & customers to a rival brand.

Doesn't work. It doesn't work at all on my new iPhone 6 with the latest iOS.

It doesn’t work at all. It will tell you that you are not connected to wifi. I have never been able to get this app to work. If they can’t even get a basic remote to work then what does that say about the quality of their speakers?

Worst software ever. Never shows the speaker on the software. Thank God for Bluetooth, without it this speaker would've become paperweight

Still bad. Thought I would give the app a try again after several years and it’s still bad. Can’t get the Omni 10 to join a network without wps and my new router doesn’t support wps

Enable location. Why do you need to track my headphones??? Nope.

App is basically broken. I bought the Adapt and it does not appear to work at all with the app. Spent several hours trying to get it to work to no avail. It is a glorified Bluetooth streamer now.

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Speakers don’t work. The HK OMNI speakers work great when they work but there is clearly a product issue with these. They eventually stop connecting to Bluetooth or the app and the only way to get them to work is via Aux. do not invest money into these speakers. Get the Sono’s system instead

Not working with IOS. Can’t connect to the wifi, doesn’t recognize the speaker Omni 50+

CANNOT SETUP. PARTY MODE WIFI NOT WORKING

App does not work. After many hard resets on two HK omni 20 + and multiple attempts pairing two speakers to play in party mode, I have given up and we’ll just use each speaker individually with Bluetooth. I highly recommend that you do not download this app. Very frustrating with no resolution after six years as per the comments above. clearly HK does not value this app, otherwise fixes would be made.

I hate this product.. The OMNI 10 speakers eventually stop connecting via Bluetooth, and the app does not detect them. Very frustrating. I do not recommend this product.

Must upgrade!. Wow! This is an entirely new app compared to previous version!

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C'mon get with it. Support Apple Music and Spotify. And support Apple offline music. The UI has been improved, but you have a way to go.

This app is the worst.. Very disappointed.Unable to set up hk adapt on app with software update issue. Lots of bugs with this app too..im so regret of buying many omni speakers cuz the app is so awful and seems like you guys give up to update the app n fix up the bug. 0 star.

Trash!. This app won’t connect to my HK Adapt on either my iPhone or my LG Android phone. The only time it connected was during the initial setup then I completed the firmware update. Afterwards it’s a no go on finding my adapt. Yet, there is NO problem with the Blackfire app finding my Adapt on the respective phones. So, the HK app is the blame. HK you should be embarrassed. Some people have legacy equipment that they would like to work with this app. Totally unacceptable..Please read your reviews for both iPhone and Android and the same issues are pretty common. I guess I will just continue to use Blackfire.

用不了. 不会用，已经连上wifi啦，但搜不到影响，网上也没有教程

I am sick of these speakers. They always act up and tech support is terrible. I bought an Omni 20 and 3 Omni 10s. Almost $1000 4 years ago and NOTHING BUT PROBLEMS!!

Not a good app. Need to able to play music from Pandora and Apple Music

Great Speakers, App Fail. This app is useless beyond speaker setup. Support for a bunch of music services that I hadn't even heard of before this app but no support for Spotify or music that is in your library but not physically on your device. I'm really annoyed that they spent the time and money to add watch support but not Spotify or Apple Music streaming... Additionally, the app never remembers the speakers that were set up. This app is essentially useless.

Stupid and full of bug app. No updated for one year, can’t not use spotify cast.

"Adapt" Add-on. You can add the "Adapt" and work-around some of the limitations of this app. In other words, services like Spotify will link (through Bluetooth or aux chord) to the Adapt, which will then send music out through wi-fi to the speakers. Target is - apparently - closing out this product line so everything is marked down about 60%. So run to Target and get the Adapt to salvage your investment.

Needs to work with Omni 10/20 too. I have 2 Omni 10 and 20 speakers... the only way I can use a streaming app is via Bluetooth... why can't pandora and Spotify work on the previous gen of speaker??? Over 2,000 dollars spent but the software is that of a 10 dollar speaker. Come on...

Complete trash!. I normally don't leave bad reviews on things but this app is just awful. I just want a app that can turn my Omni 20 on and off through my wifi. I don't want to get up every time I want to turn the speaker on or off, also why do I have to go through this app to stream my music?! It doesnt even have the music services I use to stream my music such as Spotify and Apple Music sometimes. The app doesn't tell you how to add music to the library for songs that are stored directly on your phone if you don’t want to use a music streaming service . This whole application needs to be scrapped and started over!

Nice speaker but you must finish the app. Speakers sound fine, but you must add spotify in the wireless service. Use spotify service over Bluetooth is a the worst.

Amazing Speaker crippled by app. This is a LOVE HATE product. First, LOVE the sound of the speaker. It is the best sounding wireless speaker that i have heard in the past 3 years, and is physically small and beautiful looking. The HATE, as someone mentioned, is the APP. In order to use more than one speaker, you need to use WIFI which means that you need to use their APP controller . I see from the App version history that they have been busy updating the app, that is great to see but unfortunately, the performance still has not been fixed in Version 2.2. For example, listening to music in all my rooms and then THE MUSIC STOPS. This is very annoying because it happens about ten minutes, so you don’t get much time to listen to your music. Then you have reload the music into the app, in order to play music again. Another bad limitation, not all my music on my iphone can be played, such as Apple Music and Pandora ! and two smaller issues, why can’t i control the bass via the App ? Some songs have too much bass and i would love to reduce it. Finally, when i choose one my iTunes playlist to import into the app, why does it playback the songs alphabetically ? and not the order of my iTunes playlist ? JUST WANTED TO UPDATE, recently found out a more reliable way to do Party Mode (1) connect to one speaker via bluetooth then (2) on that speaker, hit the lit button, which will pair itself to the next speaker — sending the same song to the speaker in other room, just like Party Mode except this connection will stick and work.

Terrible. Useless.

PLEASE ADD SUPPORT FOR SPOTIFY. Please add support for spotify. Only reason why I bought by Omni 10. Otherwise good app!

HK Controller App. This app is useless.

Please for the love of my sanity fix this app.. I like my Omni speakers...they sound good, I got them for a good deal, they SHOULD be easy to use. But this app...my goodness. It’s like it was a STEM project for my daughters’ elementary school in teaching code. Volume toggle constantly pops up, lags, freezes, doesn’t connect. Absolutely brutal. Please invest a few hundred dollars in getting a legit developer to fix it so at the very least it works at a basic level. Thank you.

App Needs A Lot Of Work. Wont let my omni 10 connect to my wifi no matter what I do. The app setup is pretty bad too

omni 10+ error. omni 10+ firmware upgrade error bluetooth distorted sound!