---___---____---34d - These reviews are lies
Honestly Canva is one of the most spectacular web design platforms I have ever had the pleasure of working with. I’ve NEVER experienced all these “crashes” that everyone is talking about and honestly they sound like unwarranted complaints. The fact that people are rating their reviews five stars just to get your attention and then state that Canva is a one star app should show you how deceitful some of these “reviewers” are..... Anyway, unlimited assets with a pro subscription, background remover, gif creator, SVG capabilities so you can upload your own icons and change colors, folders to organize your projects and so much more. I manage two business accounts and I can’t even begin to tell you how amazing Canva has been over the past two years with both accounts. I use one frequently for my proposals and cover letters, legal documents, etc and the other account for social media graphics and portfolio projects.
Never had problems with download or upload speeds and I have uploaded countless amounts of assets over time. You can even organize your assets into folders that you can access while editing.
Never had projects magically erase themselves from my designs
If you do not have a graphic design background and need graphics in a pinch- this is the app for you. If you are your own marketing team- this is the app for you. If you love using inspiration/templates for graphic projects- this app is for you.
LennyPam - HATE the Updated iPad App
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it.
What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower.
It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad.
I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE.
How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
blogbarger - Canva... the app we all want to love
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Lexi_Brunner - Great App with a Few Bugs
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
1234456666778 - Overpriced and Buggy
Fortunately I was still in the free trial mode before deciding whether I wanted to pay for the pro-mode of the app. The only reason I was considering paying for it was for the “background removal tool” when editing photos. Every time I attempted to use this tool, immediately after using it the app would crash and everything in that document would be gone - even though I saved periodically and it appeared to save successfully. I tried playing around with the tool to see if it was user error, but no matter what template I used or what image I used it on, the app immediately crashed and deleted everything in that template. It was extremely frustrating to repeat the process multiple times and to be left with a blank template at the end. Scrolling through anything on the app is cumbersome as well (it makes it feel like my touchscreen isn’t registering me touching the screen, even though it works everywhere else). Lastly, converting to other template sizes is not seamless and shouldn’t be used as a selling feature for the pro version. Also, I am using an updated 2021 iPad Pro, so it should not be equipment failure. I’m glad I used the free trial, because it gave me the clarity to avoid paying the pricey monthly charge for this buggy app.
TLDR: Background Removal Tool causes app crashes, unsaved work. Cannot easily scroll through images/graphics/etc. due to bugginess.
Don’t pay for this app.
Puzzledn'Perplexed - Like/Hate Relationship!
Upgrading to the Pro version was definitely a great decision on my part, and for the most part I’m enjoying the App. I do find myself having to import elements from outside sources very frequently however. I’d really like to see Canva up their game in the quality and quantity, and the variety of elements offered.
My biggest issue with Canva is a major one! The App constantly crashes on me while I’m working on a project. Everything else on my update iPad works perfectly fine, it’s only the Canva App that has these issue. My only solution is to do a complete shutdown of my tablet and reboot it. I even lost the progress on my work in one project, as it failed to save my work, before it crashed. Obviously I had no idea, or I would’ve saved it myself!!! Considering I’m paying money for this App, I do expect a higher standard. This issue happens frequently. I somehow would have a very hard time believing that I’m the only one with this same issue, which would mean that they haven’t taken the time to fix it? If this continues, I will have no choice but to find another App that offers me the roughly services at around the same price, but that works properly!
A.C. Groffman - Still some oddities in the system
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy.
However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template.
The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want.
I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
Wildsong - What happened?!? Slowly fixing it..?
EDIT: Well, something was fixed. Still having weird rebounds when trying to crop, but the “Pro” logo is back on things that aren’t free (which there also seem to be more of again), so I no longer have to hover over everything to check. Congrats, you guys get a star back.
This used to be an amazing app and for the longest time I had rated it at 5 stars. Now, however, it’s become such a headache to use. It used to show which images were free to use as soon as a gallery loaded. Now I have to hover my finger over EVERY SINGLE ONE, only to find that 99% are now “Pro” and cost money to use. There’s no way to filter your search for only free images either. I’ve resorted to searching Google for free-use stock photos most of the time. I’m not using this app to make presentations or anything to make money off of, I just like making my social media posts prettier. Also, when I’m cropping a photo, the app will suddenly bounce backwards out of that function and I’ll have to click AGAIN on the crop button and start over. Seriously disappointed and if I find another photo editing app that I like better, you can be sure I’ll be deleting this one in a heartbeat.
notdeseray - I want to like it. But, I can’t.
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Steph Pen - The update ruined everything
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
deannaa.nat - I love just about everything except one thing
Using Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!
Kayla0725 - Leaked my password to darkweb
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app.
However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache.
TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
mlebow910 - Top Quality
This app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️
Cubis monster - What would make Canva inclusive and antiracist
1). many teachers like math. Canva needs a selection of math graphics that are modern, diverse, and not stereotypical. Stop showing pictures of Asian 10 year old standing n front of a chalkboard filled with advanced math. It perpetuates the stigma that Asians are smarter in math and that it’s standard for 10 yrs old to be doing calculas algorithms.
2) need more pictures of colored kids and families. In education there are classroom that are all brown, all black, some with very few whites and some very diverse. Also teachers are not all white. Learning happens in classrooms but also outside, in museums, at the grocery store, at home
3). Math is more than just formulas and boring worksheets. It’s playing with manipulative and using computers and calculators. It’s sketching graphs, looking at patterns, collaborating , noticing and wondering.
Ok. This will get you started. Looking forward to seeing changes. I had made a tweet several months ago and the response was we are adding new images everyday. Been waiting.
ChantélFrancins - Not what is used to be/Unusable
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
FallFlower24 - Too finnicky
I LOVE the canva website. I use it all the time. However this app is horrible. I can only use it vertical, which wastes screen space. Zooming in is not as easy as it sounds. The app should flip to horizontal mode when a user moves their phone. The app does not save pictures in designs. I closed a design to come back and finish and the picture was gone. Twice! Also, I duplicated a design to change the picture and the app would not let me move, remove, replace, or trash the picture in that design. This particular design I did on the website then went into the app to duplicate and change. Text editing is tedious and sensitive. I tried for several minutes to make a short, 2 line sentence to one. The app kept undoing my work.
Overall the app is so sensitive that when trying to edit or move one piece (text/picture) it messes with the other pieces in the background instead.
It’s a big time waster. I hope canva takes this into account and makes the app better.
Jon M.S. - Love the desktop version, HATE the iPad App
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
LTWOODRING - New Version is not worth it
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use.
After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using.
**UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
Selena_Ewing - New update: why?
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
mariam massage - Happy mind
Happy mind I've got a couple Instagram accounts, and no
two have the same features as the other. It's
incredibly confusing and annoying to switch
between two accounts on the same app that
don't even have the same features. One might
have a different, newer version of DM's while
another has been stuck with an old version and
has never been updated.
For the past two months my main account has
been action blocked almost every other week.
Instagram has made me change my password 8
times within then as well. I rely on posting often
to keep my audience and gain new followers (as
well as to catch the eyes of potential customers,
as I am an artist that makes money off of
commissions) and I obviously can't do this when
Instagram blocks me from posting. I don't share
my account with anyone, I've never purchased
followers, and I've never used any third party
apps with Instagram. So it's beyond me why they
keep doing this.
Not to mention, the support is awful. If you have
an issue or if you need help with something, you
might as well forget it. The support team is
incredibly unhelpful and has always been this
way. I've seen accounts post highly illegal
content that Instagram deems as safe for all
ages! Even after reporting. Any legitimate
problems I've tried to report have been met with
silence. Happy mind The idea of Instagram is great. But the app itself
is becoming worse and worse as time goes on.
G.Parish - Just sick over the newest update
I just used the app on my iPad this morning and created a couple wonderful easy ads. Then I updated to the latest update. What a shock when I went to Canva to create a quick image a few minutes ago and the whole thing was COMPLETELY DIFFERENT! Now I cannot use it in landscape mode, it is stuck in portrait, and my usual pictures I had in my account (not on my camera roll, but downloaded ones) are no longer there. The whole thing is a lot harder to use. The whole user interface seems to have a lot more hoops to jump through. Did someone think this would be be better? I love Canva, and use it all the time on both my desktop computer and the iPad. Now I guess I can’t use it on the iPad anymore. This change was a BAD idea. I’m glad I found out before I upgraded to Canva for Work. I was going to do that this week, but now I’m not even sure I’ll stick with Canva. I am one unhappy user. Please, please, please can we have it back how it was before?
loriiann hayes - Good App
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Tingo - Worst customer service ever
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible.
My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account.
Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
Laura Mellark - Canva is the best!
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
TotallyTurnedOff99 - Utterly FABULOUS
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us.
I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva.
Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
Crazykellsbells - New updates make app useless
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
fellow business owner - Same issues after one year of consistent use
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
LeslieCGregg - NO customer service
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
jflksksheoeoeoeoeoeoeo - Really love Canva with a few exceptions
There are so many great templates, and it is fairly easy to use, especially for the basic designing. There are a few design options that I still can’t figure out, including using frames. Also, their Help menu is kind of hot & cold; either very helpful or totally useless. Customer Service is pretty good, but there’s a delay of course. My biggest disappointment is that as of July 2021, there is still not a single template for 2022 Calendars! I’ve inquired about this THREE times and am told they’ll be released LATE this year!!! Don’t they understand that if someone is doing a calendar for the next year, they need time to design it, get it to the printer, have it printed, do pre-sales and finally sell the final calendars starting in about October?!!! It’s ridiculous to release templates LATE in a year, especially when we pretty much know how all of the dates in a year are going to align for say, FOREVER! Using this feature was one of the main reasons I pay for Gold and yet it’s going to end of being useless to me.
-ˋˏ Berri ˎˊ- - I love it but it's frustrating
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Peter's daughter - No help!
I’ve reached out to Canva twice, and it’s been three weeks and I still haven’t heard from them. I had the free version but wanted to do a trial for the upgraded version for my business. I saw they had a 30 day business trial, and yet, when I clicked on the trial period it only gave me two weeks of trial. And on top of that the trial upgrade didn’t even work for me: Every time I wanted to use one of the upgraded features their app wouldn’t let me, and kept on asking me to opt in for the trial, which I already had. It kept on saying error and that I already signed up for the trial even though it didn’t work. I reached out to Canva to see if they could help me. But no, no response back. It’s been three weeks now and not even a peep. The “trial” ended and I forgot to cancel it, so on top of it not working I also got charged $ for something that doesn’t work. I canceled it for next month so that I won’t get charged for something that doesn’t work. Very disappointed and a waste of money. Too bad because I really wanted to try it out for my business and see how useful Canva would be for my brand. Turns out not useful at all.
piperlou - Best design app for us novice/intermediate folks!
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
RebelCon85 - Canva is great but…
It took me a while to get into Canva - in part because on my laptop, it drives me a bit nuts. The interaction/shortcuts etc. Is kind of counterintuitive and pretty different from other programs I’m used to. But it’s *GREAT* on my phone. I created a photo book for my friend and am relatively happy with it. I do wish it had a different interface - it would be helpful if I could say “this is the group of photos I want on this page” and then have it recommend layouts. A lot of my photos were horizontal and only a couple of the 15 or so layouts that Canva had worked with multiple horizontal photos, so I ended up basically creating most of my own pages, which means I wasn’t really able to take advantage of Canva’s designs.
I’m planning to try Shutterfly too for photo books.
But I’m ramping up my social media marketing on a few fronts so will definitely be using Canva!
HeatherLandry - Photo Folders
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx.
Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Lorrenb1 - Too difficult to login from phone. No help from Canva
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
prettyloaf - PHENOMENAL OKAY!!
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
BMcBret - Worst Customer Service and Support
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
peorvtvtp - Fair
This app is great! It has basically any feature needed for marketing.
The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind.
The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already.
Otherwise, this app is a great addition to my small business.
CiaraJane07 - It’s okay but could be better
I like using Canva for quick and simple design jobs but it’s lacking some key elements. Adding a ruler guide would be monumental since right now we have to eyeball everything and guess if things are evenly spaced. Things like that. Otherwise I enjoy it, the app is somewhat easy to use although it doesn’t include uploaded fonts which is a bummer.
Oh my god the app has so many annoying bugs even when fully updated
1. Often times it changes the font. If you create a design on desktop and then need to open the app to download it the font size, placement, and type often change
2. The app often changes the placement of things. I’m creating flyers for a festival on desktop then switch to download them on the app (after closing out desktop) and the graphics have moved
3. I HATE that you can’t download individual pages as individual mp4 files unless you download page by page which takes FOREVER and changes the file name to the project name rather than what you’ve renamed the pages to
4. The app crashes when trying to download individual pages. Every single time.
5. You cannot have two font sizes in one text bubble like you can on desktop. If you try to change one of the font sizes they’ll all automatically change to the same size
6. It’s overall really frustrating to work with and I usually end up switching to desktop to get what I needed done
A lot of work is needed on the functionality of the app
sirrahana - Good but glitches
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
AngGren - Love the desktop version, but app isn’t the best
I pay for the pro version and LOVE IT - on the desktop version anyway....the app is always offering a trial 14 days for the pro version, but I’m already paying for it....?Do I need to pay twice to be able to access ALL of the pro features within the app (ie. saved brand fonts)??
The app is incredibly glitchy when downloading finished projects. The text and shape of pictures is sometimes distorted and/or cut off. Also, there are more glitches when using both the app and the desktop version on the same project. I know it sounds weird, but sometimes I create something quickly on my phone to get the project started, but want to finish on the desktop version, and this can sometimes be an issue.
I highly recommend Canva to everyone I know, however I always advise using it on their computer first, as the app can be off putting.
Treyvon03 - Not worth subscribing for
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Ku'ualoha - Amazing app
One suggestion if I may… could you please make a feature for animations where we have separate options for the intro and outro of animations? I would like the ability to not have an animation at the end so I can transition to a second copied page where there is no animation, currently if we animate an element it animates both in and out and if you copied the page it will animate all over again, but I want the element to seamlessly transition to be stationary in the second page. The only way to achieve that currently is to save the file, use another app to cut the ending out and upload it into the project on your app, but if there’s multiple elements animated on a page that throws the entire project off. Please fix this, it seems like a basic function to have that has been ignored.
Aside from that, Canva is an amazing app and I love it.
yay! 🤗 - i want to love it...
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers.
however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that.
overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
tayhow14 - Little Design Issues
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Hotdogracecarlover - Great app but PLUS is extremely expensive
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work.
I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?!
I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
aratuk - Not Good With Text
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text.
This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕
This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
SkipTracingDeadbeat - Perpetually, Pathologically, Pathetically Poor Performance
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent!
In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything...
Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
whatisthis!cp - Cool but annoying
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
ACF5 - Used to be perfect
Used to work flawless and perfect. Now, everything is buggy and doesn't work the first time, background remover isn’t perfect, the inserting of videos almost never works the first time (you have to click refresh 7-8 times before it works), and THE MOST FRUSTRATING THING: the page button, when i press it to switch which slide on working on, it 100% always bugs out. Everytime. I’ve updated, I’ve closed and reopened, and none of it fixes the problem it only made the toolbar at the bottom dissapear (how idk). Its super buggy. I can never complete my work without being frustrated that every time i press the page button to change slide/page it shuffles the pages and shows them in random spots on the screen and i cannot select any... I’m at a point where I can’t even change the page now because every time I press the page button it’s shuffle them around it bugs out, and glitches. Every time. After 2 updates how is this still an issue
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Zoe W L - LOVE IT!!!!!!!!!
I’m not a professional graphic designer or anything like that (infact I’m still in school) but I absolutely love this app. It is such a great app to let out your creativity and it has an amazing range of templates and images to choose from. I have only had this app for about five minutes and I am already in love.
I also want to mention if you are going to buy this app it is amazing.
I just wanted to say that I get that this is a marketing technique but some for some of the subjects for images you have to be subscribed to get a single image. This is just minor flaw but I think that if you could make at least one image in every subject this would make the app just a little bit better.
Like I said before this is an amazing app and you should definitely get it!!
cool sam feez - Hey CANVA crew!
If you are considering getting this app read this, so CANVA is a great app for kids or anyone who wants to practice graphic designing plus the art work you make can be saved and put as a wallpaper for your device. CANVA can also let you copy and paste and doesn’t have any adds! I have made SO much artwork and I show all of them to my artist of a friend and she loves all of them. You may not have a artist as a friend (not trying to be rude) but you don’t need one to make fantastic art work and there is so many bits and pieces that can be made into digital art! I will tell you step by step how to make one! So 1. When your in the app and will see a bunch of posters and cards all that stuff! Pick one to edit. 2. Press the purple plus button and you see lots of things to add to your art, go to elements to find shapes items and plants to add to your art! 3. Chose some of the items and press on it and you can change the colour and if it has writing you can change the writing, you can change the background just by tapping on the background! 4. Now that you have made your art pice press the save button on the top of the screen..you did it?.. GREAT! This app is the best way to learn how to be a graphic designer or you can use it for work, my mom uses it and others. So if your reading this please download CANVA you will never regret downloading it! So stop reading and download the app now.. 😁🎉
Bidanx - Desktop compatible, iPad Pro challenged
While this app is great on desktop with the latest update it’s practical application on iPad Pro is lacking to say the least. The biggest issue I have is what I consider basic and that’s cropping and adding your own imagery and photography. Unfortunately, it’s a frustrating exercise that makes me turn back to my desktop :( I am sure the developers will work on that but for the cost and UX, I would have to say Canva is by the dar dominating the market. I use it in conjunction with adobe including design ideas which is where this app shows its strength. The template game is strong. Good job guys but because it’s not practically applicable across devices I give it a lower star rating. I hope that’s rectified soon as I absolutely love using my iPad as a graphics tablet on the go when my Wacom is too bulky or inconvenient. Don’t judge it too harshly this is a great tool and even adobes apps, which are getting better, have serious limitations. You’re doing well on the app platform and market but room for improvement in user experience and across various devices.
popeye1147 - DO NOT USE/BUY PRO FOR THIS. THEY WILL STEAL YOUR MONEY AND LEAVE YOU WITH NOTHING. THIEVES!
No pro & all go - I’d give this 0 stars if it let me! Last month I purchased CanvaPro features. The app entices you with a free 2 week trial for a yearly subscription. After 2 weeks I no longer have pro features. The yearly subscription is under my Apple ID, numerous receipts of purchase, so I try a step further. Emailing their support I explain my situation and am told they’ve been “having an issue with some of the pro accounts registering”. They ask for proof of purchase, ask for the email you’d like it under and then you hear NOTHING. I gave it another week...no status change or response so I emailed again. Another person from support “Jahmie” tells me to CANCEL MY SUBSCRIPTION AND DON'T BOTHER TO RESUBSCRIBE BECAUSE THE SYSTEM WILL REGISTER MY PAYMENT. Spoiler- I go to use my features tonight and NO PRO. I CHECK UNDER MY SUBSCRIPTIONS AND IT IS NOT THERE, THE SYSTEM HAS REMEMBERED NOTHING, AND RESTARTED NOTHING. NOTHING I WAS ASSURED CAME TO. Another spoiler - THERE WAS NO REFUND, THEY TAKE YOUR MONEY, CONVINCINGLY GIVE YOU THE RUN AROUND AND THEN DROP OFF THE FACE OF THE EARTH. NO FEATURES FOR YOUR BUCK. DISGUSTING SCAM THIS APP IS AND THE SUPPORT STAFF PULLING THE STRINGS ARE EVEN MORE DISTURBING. 180 DOLLARS GONE. DO NOT DOWNLOAD. THIEVES!
girlani - Check your bill!
First of all it’s a great app, very easy to use and has great design templates.
The only thing that annoys me is their billing department. I don’t have active subscription so to use premium design I had to purchase them for $2 but it turns out my itunes account was charged $4.49. Made a query with canva and their customer service kept going back and forth asking for payment ID, customer ID, etc etc although I sent them screenshot of canva invoice and itunes invoice that both have the same email address, same date, same items purchased, but displaying two different amount. They still can’t understand the issue, just wasting my time with the same email over and over asking for account details again and again.
Just use the free app, it’s good enough. Or if you need the premium design, better go with the subscription and cancels next month if you don’t need it anymore. Paying individual design credits will rip you off with the extra charges.
RupaBear05 - Hi there!
So I’m pretty new to the app and started halfway through term 4 at school. It was ok I guess. But when I typed it lagged and I had to wait for a whole 5 minutes for the letters to catch up to me. If I exited a text I just wrote I would only see half of my page and the rest blank white?!
But it’s been 7 months now and it’s improved; lagging gone, typing fast. The updates did a good job. Just one recommendation. If I try to save something and save it, it is SO blurry in my camera roll. If I look back on my collage it is Chrystal clear. So I end up taking a screen shot and cropping it so it looks good.
Overall, great app. You beat PicCollage because this is way more generous to photos, backgrounds, and text and everything doesn’t look so cute and Kawai like picollage. Thanks for such an incredible app. Hope there is more updates to come!
-artart- - I loved it but now...
So I am a student and I used this app for a business project that we had to do last year. At that time, I loved Canva. It’s had great designs and it was easy to use. I finished my design for a logo and a business card in one day.
I got it again (after I deleted it for storage on my iPad) and it look pretty much the same. But now it’s very laggy and I have to get out and back in again for me to open a design I want. Even if I do that though, every time I want to change or edit a text and after I get out of the keyboard, it doesn’t come to the full screen and so there’s like a white rectangle on the bottom of the screen. This might not have been a major thing for me but it didn’t let me use the buttons/ actions on the top of the screen (like changing the colour and font and size etc). I hope you could fix this very soon because I need to make a logo but it’s getting too laggy and frustrating for me.
MiishaJade - Why would you complete change the entire app?
Is there is anyway to reverse an update? The new update is nothing, NOTHING like how it has been for years. The images shown as an example of the app is the old layout. The new update has completely changed everything. I have lost designs because of this. I run a small business and now I am having to redesign/rewrite new products, which I have been working on for months. Due to lost images and not able to edit my designs. I am so beyond disappointed. I am also having constant issues with the app now, glitches, freezes, super slow to type. It is not my memory, everything else works how it should. Except this app after I downloaded it.
Yes this is my second review, because I am hoping there is a way to reverse the update and get the older design layout back. I am thinking it is time (after many years) to leave Canva and find a new program. If you read this, don’t update your app unless you are happy to run the risk of loosing your work!
sal.aus - What a nuclear powered app!
I thought the feature set would make this app slow and buggy, or have the free version limited to only a few fonts, but I was shocked by how practical the free version was. Very intuitive layout, real time font preview, expandable to full screen editing window or search window, fluid and lag less design, fine tuning manual editing tools, no stupid watermark for finished designs, plethora of usable templates.
Amazing features and very few pop ups (they really only appear once you finished editing or click on a feature that is pro only, like filtering images by FREE tag.
Well done guys, I wish I could have a pro license so I could give the app a thorough review but for the time being, I am super impressed.
student in stress send help - Great, but my version of Canva isn’t the same as shown
Great app overall, yet it can get frustrating to edit on iPad. It often glitches out, doesn’t allow me to edit and its performance worsens gradually as I use it over time.
Another problem I have - the version of Canva I have (which should be the latest) doesn’t look the same as shown. While the photos of the app on the App Store shows a format similar to the desktop version, mine has a basic black format that is significantly more difficult to use and navigate. I’m not quite sure what might be causing this, but it’s been bothering me ever since I first started using the iOS version.
Despite these problems, it’s quite convenient to use when I don’t have a computer on hand. If my review is (somehow) seen and something is done about what I’ve addressed, then Canva would definitely receive a 5-star rating.
Stormzi_ - LOVE IT.
I don’t know why some people will only make a review when THEY have a problem with an app, will use an app for years and do nothing to boost its popularity but one time have a little problem and feel the need to sabotage the whole thing instead of sending a simple email request to face the problem head on, they turn people off apps and expect them to improve their performance... I think this is one of the most creative and generous apps in both the products and the pricing! There’s the largest range and that’s if you’re using it for free! $5.67 a month for access to thousands of premium extra add ons. The best!! ❤️
TooGraphic - This is NOT graphic design. Stop lying.
As a graphic designer for 20 years and a printer for 10, I can tell you this is a nightmare. What you’ve created is simply a new MicroSoft Publisher. Every week we have to tell people we can’t print the low-res, non-print ready files that this app produces. It’s beyond insulting to think that an app can replace years of training REAL designers have. REAL design software is complicated because graphic design isn’t just “making something pretty”. It’s an art AND a trade. It takes years to master. And from a printers perspective, these files are a joke. They are NOT print ready. This app is to design and print what WebMD is to medicine. This is a company run my children, designing things for children. Not everything in life is easy. Nor should it be. Leave graphic design to trained, skilled graphic designers. Fiver was bad enough, telling people they could get a design for almost nothing. Now you’re telling people they don’t even need that.
-egg boy- - I wish it would be better
I am a student that uses Canva as a tool to make my school projects look better and at first, I loved it. Everything was fast, easy to understand and great in general. But I am using the iPad version of canva.
In the past year or so, there has been updates, but it has just gotten worse each time. The first big update was confusing, making it hard for me to access things like images or even to type up a small text without it exiting for some unknown reason or it being difficult to move selected things around. These updates have made me not rely on canva as much and the only reason why I use it is for the aesthetics, but every time I come back to it, it probably takes me a few hours just to get a poster laid out nicely. It is frustrating but I hope that it will get better because I really do want to love this app.
janice291 - Quick easy to use and save our life - but buggy lately
It’s quick and easy to use and save our life as small/medium company owners as we can’t afford to invest so much money into getting a graphic designer to do every single banner or social media banners. Only takes me 2 minutes to quickly whip up a fb banner for a last minute fb post. Bravo!
I don’t know much about graphics but as someone who runs a company. I believe that as long as we get the message out nice and clear to customers will be more than sufficient! Keep it up!
However it’s been quite buggy lately? Please fix.
clcath06 - Desktop Canva is GREAT! But Canva app is not functioning at all?
Hi. I am new to Canva and I’ve been using it the passed few days to design some posts and cards. It was a great experience and there was a huge variety of templates and ideas for me to choose as a starting point. I’ve made many designs and the interface on the browser was easy to navigate. So a big thumbs up for desktop browser Canva.
I’ve decided to download the Canva app 30mins ago and I have been trying to login and it won’t log me in? The app is having trouble loading the page. I have miraculously logged in on one of the attempts but the app won’t load my designs or home page at all. Even when it was loaded, when I go in planning to post one of my designs, part of it was missing and the colours changed. I have even uninstalled and reinstalled the app. But it’s still the same. I’m not sure if this is still in a development phase of an update or a bug or something?
It did not work at all on my iPhone.
I am sure the app would be great to use if it’s fully functional.
Hope this is fixed soon.
EggsAndAvo - Canva is ok. 😐
I really like canva as a graphics design tool. I know that this is not a professional app as the website is mostly based on templates but I don’t think it deserves as much hate like from a person who said this is a horrible app because it’s not professional. I believe that this is a really good for starters like me as I am only 12 and love it ONLY on the desktop for a few reasons, I know it's not meant for phones but I do and it works fine but the most annoying this is that the desktop and the app doesn't sink meditations! If you could add this feature because then if I have a request from someone to change a poster and I can't get to my computer I could just don't on my phone.
Thanks for your time reading this.
mnjorgensen - Constant bugs ... still waiting on it to work with iPad Pro!
I love Canva on the desktop, a wonderful mid range design resource that I find myself reaching for constantly. I’ve been using it on the go with my iPad Pro recently and have been incredibly frustrated.
Slow load times, slower response times when editing. Sometimes it stalls, occasionally it crashes completely. In addition, the more projects you add, the slower it gets. It is now at the point where it’s almost unusable which is hugely frustrating. Nothing worse than coming to rely on something, and then having to consider an alternative when you’re committed.
I’ve tried troubleshooting. I ensure I’m only running it on its own, no other apps humming away in the background. Restarting countless times, reinstalling etc. Always get back to the same place I started. I have a 2018 maxed out iPad Pro, it should cope with high demand apps like this without even trying.
When are you going to stamp out these bugs?!?!?!!?!?!
In response to DEV answer to my review: did you actually read the review? Your form letter suggested each of the things that I had ALREADY OUTLINED in my review!! What’s the point of responding if you’re not going to read my comments?? Disappointed.
Kat🌟 - Old Canva was better
I’ve been using this app for years and was immediately impressed by the quality. Then for some unknown reason, Canva felt the need to update it changing the layout and making it ten times harder to use. The editing process is extremely painful with many glitches and lag and can’t compare to the old one. The layout is extremely hard to use and whenever I am editing, I have to take breaks every few seconds so I don’t lose my mind! The buttons have changed and I can’t even select what I want to edit. What was the purpose of this? I thought updates were supposed make the app better NOT worse. This is not a case of a simple restart of the app as it is still laggy and horrible even after. Is there a way to revert back to the original and loveable Canva?
aqua_gemkahootusername - The best in the world!
I just have to say, one thing to you: WOW! This app is sooooooooooooooo cool! I first heard about it when I saw an ad about it and I was like, I had to get that! So my parents let me. When I first started designing, I felt like I had power over the world, alright, so what if I’m exaggerating? This app is like the best, then one of my best friends at school thought of an idea to start a team for memes! So we have started a team called the meme duo. I’ve already created a meme called I’m going to peck you! And it’s so funny! So I just have to say, whoever invented this app, this is your best on yet!
hcehdehcnek+ - Best design app ever
This is the best design app I have had. Even though I am not a professional and I’m still in school this has helped me a lot with my presentation and performance. I can now design things for my job and advertise much easier. If you get this app I would recommend getting it at an early age to be able to make yourself noticeable in the world. It helps a lot with advertising things and helping you make a small business up and running.
Lucy.Es - Great app but a few things could be fixed
I use this app almost every day! It’s so handy however, over my time using it, I have picked up on a few things that could be fixed/added to make it even better.
-shadows to texts and shapes
-free range resizing for every shape, I’ve only noticed its on a couple of them which is still annoying and inconsistent.
-sometimes when I download projects they don’t always save the way I made them, sometimes the text will move or be cut off some how. This can be extremely frustrating and I have to try and fix it and download it again and again.
-some things are hard to grab onto and I’m constantly trying to zoom in and out to grab the object.
-being able to change individual letters to different sizes or to Bold instead of creating a whole new text box.
-when I begin to write a paragraph of text the app begins to lag.
I’m not trying to put anyone off the app, these are simply just minor use ability issues that can hopefully be fixed.
Francis Winifred - Clunky app, text feature impossible to use
As someone who used the over app for years, I had hoped Canva from all the advertising I had seen would be a good option. Instead I find that the app is hard to use. The text options are not just annoying but flat out near impossible to use. I don’t understand why more hadn’t been done to have this app be user friendly. I have tried many different templates and to do many different things with text. As a disability advocate I use apps like this to make info graphics, so text is quite important. Yet after over an hour of struggling for the fifth or sixth time now I have to ask why this app is still under preforming so badly. Fix this stuff already.
someone_enomos - Great App, Creative and Easy to use
I absolutely love this app. It is a great app that allows me to be creative and make plethora designs.
I use this app in school (on Chrome on my MacBook) to make posters and presentations. I love the fact there are templates you can edit and make your own.
I have also used this app to make timetables, birthday cards and endless more. Me and my friends love to create things on it before, during and after school.
There are a few issues I have with it though;
When you select Free and Static in the elements section and then press the cross once you’ve found what you’ve been looking for it deletes the preferences. I find it irritating when I find something I like and try to click and it says premium only.
Also when I am creating large presentations it doesn’t always load and deletes all recent work. Even if I have full Wifi and great connection it stills deletes it.
If you could fix those main issues this app would be 5/5 stars!!
Danni0314 - It’s OK but app crashes and you lose work
This is great for people who want to create nice pictures and images for social media use. As far as using it to design printed materials, you need to be careful. The downloads are not print ready (96dpi not 300). You would need to ensure you’re creating documents in pixels, downloading and using a different software to resize the image for print quality.
Also, recent updates to the app are really bad. My app crashes sporadically and won’t save work done on my phone. I also can’t “share” as the app won’t load any options for export. The app also has limited functionality compared to the website so be mindful. I wouldn’t call this a graphic design app, it’s simple templates, drag and drop design and text.
Jagdoona - Unique style but hard to work with
Honestly, Canva is a great app, with creative images that take out the work of doing things yourself, but an be extremely hard and frustrating to work with! When saving designs to camera roll or photos, there is always a black line that hasn’t been cut off properly!!! There is no spelling or punctuation correction either, and it is hard to go back and correct all the time. Also, sometimes when adding in images when I am tapping them they resize without me doing anything different!!! Overall a good app but more bugs need to be sorted out and fixed!
Platinum Ho - Canva wrecked it on the iPad and iPhone
Canva 1.0 is awesome for both desktop, iPhone and iPad (iOS). Nothing was wrong with them. Since Canva 2.0 has come out, only the desktop version has improved, but the the iOS version has become more confusing with less features. Now you cannot copy text or elements, bring elements or texts forward or backward, look at your files, resizing a square to a rectangle and too many other problems I have discovered. If Canva made the layout of the iOS version the same as the desktop version, like in Canva 1.0, it be much easier to find things and use the tools on Canva. The only pro with the iOS version is that is more simple.
soo annoying - TOO GLITCHY
I love the app Canva and use it for my school assignments and even just to make desktop wallpapers for myself. Don’t get me wrong I love Canva and all, But there is just one problem. I have recently downloaded Canva on my iPad 2 days ago, and have found that the app is lagging and is not working properly.
For example when I try to scroll up and down in my downloaded photos in Canva it lags and takes forever, and sometimes it doesn’t even work and starts to freeze up so I have to refresh the app and then continue what I am doing. This is a really annoying problem that only happens on my iPad and not my MacBook.
Please fix this problem to make this game better😁😢😠
MeganJR - Great App for Business Socials
Since getting this app I’ve been able to really make cohesive posts for social media which is perfect because I love theming things.
I’ve had a few issues though with the app crashing on my iPhone, or photos coming up as white once I’ve selected them and sometimes a real lag in exporting. Wish the quality of the images was a little better for print res too and I’d love to see some things more customizable with the themes such as moving borders etc. overall though it’s such a great app and these bugs or missing features won’t stop me using it.
SammyLegoMaster8 - Hard logging in
I have this app on multiple devices and I found it easy to sign in on there. The age is 4+ and how could a child that age know how to sign in.
Ok so using the features on canva are great and I have no problem with that but when signing in I think you should only have to use your email because I know the password in my head but every time i write it in it declines.
So to canva and all these people signing in please make it easier to use.
Titcharoonie - From novice to expert
This is the place to start your graphics. It’s also a fantastic place for time poor experts.
A cool looking insta post to a full on invitation in a matter of minutes. I have found the more designs you do the quicker you become and they all start to look very professional.
This is awesome program that gets you excited about creating graphics because you will surprise yourself about the quality you can produce.
chappy ando - Great app but it halts and doesn’t allow access to photos.
This app has a lot of really great tools for making a quick graphic to use in multiple platforms however I have found that with using as an app on an iPad it tends to clash with each new Apple update and it slows it down to a point that I am not able to access my photos. I have tried deleting the app and reloading but it’s still slow. It’s a great app though, really easy to learn and quick to use, Thanks for doing such a great job with it.
YouInspireMeJack - The IPad Version.
I absolutely love using Canva on my laptop. It’s the best thing ever. But when using my iPad, more specifically this app, I find myself getting very frustrated very fast. Most of the time the app doesn’t even pick up where I’m trying to touch. I have tried everything. Zooming in, using the pen and anything else you can imagine. And for an app that is supposed to be used by touchscreen tech, it’s not very attractive that I can’t seem to possible pressed on a shape to enlarge it. Overall I think the app will because fantastic is some of the use flaws were worked out.
Chezagamr - Creating fabulous! Fun fast content & printing!
I couldn’t live without this app. It’s awesome for my small business & personal use for invites etc. Now even better with new printing features like personalised T shirts. I’ve ordered the postcards for my business they arrived in good packaging are great quality and at a competitive price.
Literally use this for marketing my boutique business every day on social media. Brilliant AND fun! Try the PRO subscription it’s great value.
Jayteazinhuh? - SCREW THE OTHER APPS! GET THIS
It's actually a good free photo editing or logo creation app. Its kind of like a simplified photo shop without all the crazy options/features that you don't need and full of the stuff that you need for most of the common projects that you would come across. Best way to judge whether an app is good is to take a look at the downloads. For logo creation, this app blows its competitors out of the water, BOOM! Remember to delete in 13 days so you don't have to pay.
bb_bri_1997 - I want to say I love this app...
Easy to use, and makes great looking graphics.
However incredibly glitchy (using my iPad Pro). If you have multiple pages, every time you edit text in one page, once you click done it skips to the very last page of the file. Annoying when you have 30 pages - also this is the limit you can have in one project which is a bit impractical. The more I use it the more glitches like this I’m seeing. I have to use it to finish this project I’m working on but I doubt I will use again because it has been too frustrating and honestly, takes twice as long to deal with all the issues
Ttiangels_ - Good but room for improvement
Good app for putting stuff quickly, most of designs are neat and good and some are very outdated and oldish which ok.
I really enjoyed the Instagram story designs! And helped to put better stuff together with much less time.
It’s made for mobile so it’s fine but the saved imaged qualities aren’t really good out of mobile, nor they look very good on high res devices at some instances.
App has no zoom on canvas functions, which makes it’s annoying to edit some texts are bigger canvases specially if your canvas is filled with text and small stuff, it’s so hard to select and edit on iPhone X under such circumstances.
Biggest issue that is holding me back for giving 4 star at the moment is crashes, many times it gives error “we can’t save your design” or saved images have misplaced text and images specially if it is dealing with multiple layers on top of each other.
Other than these this app is actually very good.
RWC15 - Not really an app
This is meant to be used on a computer or laptop not a phone or tablet, is extremely frustrating when you are trying to arrange or even type your text and it will not let you change the size of the boxes or when you are moving the text over and it slants the whole box or flips it over and you can’t flip it back. The undo button doesn’t undo anything and you can’t grab the handles of the boxes to resize or the handles of the highlighted text to copy and paste. I did like the guidelines so that you can line everything up and the templates have an amazing selection
itstoriblu_ - Best app & such a lifesaver on short notice!
I’ve been using Canva for a while now and it never disappoints!
I’m not a professional graphic designer but I’ve learnt to create my own custom flyers and poster including logos and business cards from scratch for my major events all thanks to CANVA! Always highly recommended when family and friends compliment my designs.
Keep up the amazing work! And what a wonderful app definitely worth the download!
Xx𝔸𝕕𝕕𝕚𝕖xX - Very good app but…
I love Canva, I use it all the time. It’s super amazing for pretty much everything. It’s easy to use and has great stuff on it. I would totally recommend it. There is one flaw, most of the graphics are pro. I don’t spend money on apps and games so this is a big bummer for me especially because I think it’s a great app. I’ve also noticed that the amount of free items keeps decreasing. If you don’t mind spending money, its perfect. If you do, it’s still great but it could be better!
zarboto - I Love Canva!!
I’m no graphic design expert, I’m just someone developing and running an online business and for the past 6 months, I’ve found the paid version of Canva to be my go to for practically everything!
Through Canva, I’ve branded my business, designed logos, business cards, social media posts and made digital products.
I’ve also helped other people with their businesses.
It’s so easy and hassle free! The app works beautifully, it makes being creative fun, which it should be. So I’ve made a whole heap more products than I ever imagined I could!
The cost of the subscription is great value because I’m able to make everything I need for my business without outsourcing and paying someone else to do it.
Highly recommended 😁🙌🏼
XavBird - The previous UI is preferred. Great App.
Canva is been helping me into the design world. I am a copy-writer and sometimes boss wants my work to be pretty not just in written-version. Then a little design from Canva would nail it. Many thanks.
Only now, the much-better UI was gone. I am with the other user that the previous interface is more convenient. I’m using a big iPad-pro, so the small window makes the app weird-looking. Plus the horizontal way of using it had disappeared.
Ah, by the way, I can’t find the way to customize the work of my design like I used to. Plz, if you talents wanna make it ...looking-differently, try not to change too much.
Great app, anyway. Though I’m equipped with many more expensive designing app already, Canva remains to be my first love, so the affection will never be gone!
bkekdk - Horrible non responsive customer service
Still no response even after posting this did as Canva staff said still nothing ?!?
I paid for Canva Pro back in Feb it’s Now almost May I have contacted Canva pro countless times. I can not access Canva Pro on any device I originally got a response saying I don’t have Canva pro and to upgrade if I want to use it I sent my receipts and never heard from them. I have sent an new request every week to have this sorted with no response whatsoever $170 per year for something I can’t access and poor service. I planned to use it to do my work now that I have the time but can’t extremely unsatisfied!
Google 提供： - Ratings
So Canva had been great lately for my designs but a few things upset me.
One thing is that it loads too long when I open the app. Sometimes it loads too long that it kicks me out of the app. Another thing is that it doesn’t keep up with the photos app. I always have to get out of the app, wait awhile and come back to the app. This is bad because lots of designs need my photos.
Could you kind and awesome developers fix this issue, please?
Fionna24 - Great app, lied about notifications before being charged
I like Canva. I decided to do the free trial while using it for work purposes under the guarantee that they will notify me before the trial month is up and before they charge me. Received no other notification other than a email stating they failed to deduct the “fee” of $160* from my card (not enough funds). Lucky I received that payment failure email and I was able to cancel the subscription. No other notifications to say my free trial was up. Just be cautious about this!!
BubblesnStars - Pay for Premium, it’s worth it!
Hands down the best app for creating content.
I live in this app. Working in the social media space it’s great to have a system that you can create on the go. You never know when you need to post something important.
Getting the paid version is a must (you don’t have too) but it really does add to your experience and at such a great price it’s worth every cent.
chrismfive - Thank you Canva!
Your app has allowed me to develop a business and produce health content simply directly and easily. I can now visually and verbally translate difficult concepts into easily understandable and visually appealing pieces for my audiences, daily and inexpensively. By learning how to use this tool I can now better communicate with designers when I need them coz I understand their world and jargon that much better. Game changer and life saver! Congrats. You deserve every success!
cookiemonster4647 - Download Canva!!!!
I have my own business and this app helps so much!!! My business cards are amazing from your app!!! Though it is a bit tricky... but just amazing!
Definitely recommend on laptop or iPad as on phone it’s hard because the screen is so small, but I do it on iPad and love it!
I’m also a designer so that helps me to grow my business!
Thanks for reading! Oh and before you go download Canva now!!
h4ck3rm4n422 - Data Breach 2019
May 2019 Canva had an insane data breach of over 137,000,000 accounts having their information compromised and shared privately on the internet. I HIGHLY suggest you do a background search on your Email to find out if your account has been affected.
I don’t want to think what this company could be doing with everyone’s photos, I doubt it was someone on the dev team data mining more so a security issue but this explains why recently I have had so many spam emails as I don’t sign up for random things on the internet. If you are the same and have been getting tracked ads or emails delete this app ASAP
NooNoo2 - Outstanding design, functionality and customer service
I’ve always loved the slick UX and quality design elements on offer with Canva. Recently I printed postcards for the first time. They arrived promptly, beautifully packaged and perfectly printed. Due to my own oversight, I’d mistakingly printed double-sided. After contacting Canva, I received a quick response and such genuine customer care. Brilliant service from them and a wonderful experience for me. 👌🏻
Princess_Nut0 - Good app but support is non existent
I’ve been having issues with the app not opening via my home screen and the only way I can open it is through the App Store app support section, sent off a message asking for assistance to resolve the issue, 3 weeks later I get an email asking if I was still having issues which I replied that I was, 2 weeks later I get an email to say my tech support case was closed. No support, not fixed, still can’t get in other than going through the app support in the App Store.
Happy to take your money but don’t want to help you when your having issues with the app.
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madaboutyog - Great app for people who don’t have a background in graphic designing!
I use this app for my business promotion and designing. It has been very helpful!
Danicainlove - Easy and Fun!
Canva is so easy to use.. its fun and quick! I can’t wait to design my next project!!
atronx - Can’t switch accounts
App is ok - just wish we could switch user accounts on the actual app.
jnmarcus7 - Canva Pro FULL Refund
I had opted for a free trial of Canva Pro and subsequently forgot to cancel the same. As I had a team member of my team, the amount was charged for both of us. Being a student, this was an immense expense that derailed my budget for the month, and possibly the year.
Nonetheless, Once I approached Canva and explained my problem, the team offered a full refund as a gesture of good will. Additionally giving me 90 days on the subscription, free of charge to reconsider re-purchasing the subscription.
This was more than I expected and unbelievably nice of them!
I’ve been using Canva for more than 5 years now and have really gotten my family and colleagues on board the Canva Bandwagon. We love it.
Halazoon - Great app..!
So powerful! 👍
ClearXamplePhotography - Perfect for Ads
Love the options!
nickvanbuskirk - For Desktop use only
Seriously do not download this app it is the definition of pure frustration. Just for a second imagine the most irritating editing experience possible with random things happening and aweful glitches. I am a calm person who is young and very well versed with technology and Im telling you only download this app if you want a new phone because you will smash your current one.
Squinkeyy - Hard to use on phone or tablet
Cool app but good luck editing on it !
ArtistLV - Customer Service is horrible
I wish I had good things to say. I’ve been using this app monthly and paying for monthly pro features. This month however, although nothing has changed on my end, I do not have access to the features anymore even though they took the payment from my account. I’ve reached out to customer service 4 times which in itself has been overly difficult to find a way to get in touch with them. When someone finally responds and they ask me for information for proof of payment, which I have, and I reply I send it to them - they stop responding. So I am paying for a service I cannot get access too and I cannot cancel because they say I don’t have pro features, yet they withdrew money from my account for the service. There is also no number to call in to speak to someone in person. Horrible customer service.
cellllllllll<3 - update needed!!
i keep on being kicked out of the app on my phone!
AK Kola - Problem Solved by using CANVA
A 💯 stars review would be not enough. You are the Best.
Anti-Canva Dude - Horrible
Poor optimization, the app always crashes and the UI is bad.
joejohnson85 - Help!
Every time I try to enlarge text the screen crashes.
Naomiekay - Amazingly phenomenal app
This is app is absolutely phenomenal everything s so easy and they make you look soooooo professional!!!This app allows you to really make your posts look so professional without having to pay a professional I make all my logos with them also
asbcjdk - Security problem
Hi everyone I just received a message that my email has been sold on the dark web and it’s coming from Canva.com
Be careful and change your password immediately
Arid96 - Great app
Will be better if it’s easy to use when you select or zoom
FogPoint - @fogpointfilms speaks for itself.
Best app ever!
tamarapreda - No funciona bien
Cuando hay que guardar las imágenes se cierra la app o me apaga el teléfono
fsangay - Best app
UserHarleen - Best
Best and easiest design app for every use
illenk - Great app
I love the features of this app. Thank you Canva
aliiiimm1992 - Support help please!
This app is excellent, however I was recently logged out and can no longer log back in without a message saying “error on our end”. Unable to contact app support either as I can’t get in the app. On phone or desktop. Help please!
NadineCB - Mobile app glitchy
The app on my iPhone 12 is so glitchy these past few months. Won’t load and I reached out to canva and they said nothing is wrong. I power my device on and off and same scenario. It’s a great app once working.
Coco Sugar Beauty - Best App 🥰
Canva has helped me consistently with creating wonderful content for my business. It’s clean, fresh, crisp graphics and templates are truly WORTH every minute spent within the app.
Thanks Canva a loyal customer always
Julieannsweet - Can’t live without!!
I’m a Canva junkie! Can’t live without it for my business and for my creative outlet. Believe me you will want a pro account if your a creator of anything, so many features added on for Pro account that are a must have. I love how easy it is to switch from desktop to app which makes my life so much easier. Enjoy all that Canva has to offer!
Caroté - Wow
J’ADORE l’appli. Je créer, je créer, je créer. Je ne veux plus me coucher le soir! Hahaha! Merciii!
ConfusedCanadian - Can be quite frustrating to use
I find this app quite frustrating to use on a phone or iPad, but overall it’s pretty great. Not an easy feat to make a graphic design app for a phone or iPad, but I do wish some features were easier to use. The editing mode could be improved. The side bar is always in the way, and I wish it was easier to select and edit things.
Phinneal - Hasn’t worked ever…
I have a new phone that’s supposed to be compatible with this app… no matter what I do I just get errors and blank pages…
Ben M. Sellar - Best app I’ve ever used
Amazing high quality templates, this app is great for my hockey news account
diabless55 - Must have app
This is the must have app for all your social media needs and so much more. Addicted!
Miss Suzie Sunshine - Gratitude
I love the Canva app. I am an Early Chikdhood Music Educator, but not a graphic designer. This app has enabled me to share education in a fun , engaging way for my young audience. The tutorials are wonderful too!!
best game to ever egist - Amazing!!
This app is just Amazing its so fun and entertaining def get this app
susieedwards - Assistance
I find it frustrating that I have paid for the Pro version but doesn’t allow me to access any of the Pro features and there is no way of getting help. Very disappointed
User1112345 - The new update
I have updated several times and each time I try to access the app I have to update again. Then it only opens the website . This app is already frustrating on a good day with its lack capacity to interpret video and some imagery. Almost ready to delete.
BlueRedJay - New layout sucks
Please change back your new layout. It sucks. I want to see my designs fully without having to open them. Please I am begging you.
Roblox Galaxy girl - It’s fun
I’m a kid I use it for presentations and for making YouTube intros and a lot more I recommend it to adults and children it’s so fun and very helpful PS my YouTube account is private so no one sees it😂
gooooiuytgbj - I love it
I love this app I’m not even 12 and I love it! I love expressing my feelings in art and poster and pictures it makes me feel like, I can feel anything and do anything I want. There is just one problem, now this is probably just my iPad glitching but whenever I go into the app it loads and everything but the it glitches out of the app if you know anything that can help please tell me thanks! :)
manburgger - Great! Especially Canva Pro
Very great Canva! My favorite feature is the intelligent “remove background” (they use AI probably). Plus I got 1 year of Canva Pro with the GitHub Student Pack. Truly a blessing. Thank you!
a user of canevas - Good
You can do anything on this app
Vous pouvez faire n’importe quoi sur cette app
mchristinbeg - Outil exceptionnel
C’est un outil indispensable pour tous les médias… Avec la version pro, j’économise tellement de temps… je recommande vivement cet outil
Miró Kali Shakti - Life saver
An easy fun way of interacting with my creativity!!!
alice or air - Needs more
First, I really really love this app. I use the templates for a cover design for my short stories and post them on Wattpad. I would love more templates, please I know it's not easy to make and design but please, I would like some more. I would also like to see more people of colour as book cover templates; so far, when using realistic photos, I haven't seen any people of colour—also, more cartoon drawing. Please, please, please. I really do love everything thing else on this app.
karistouch - Awesome
Love this app
caithatter13 - Mobile version is awful
Beautiful app in general with amazing templates. But the mobile version makes my job 10 times harder than it needs to be. I have a brand new, fully updated iPhone. The app should not be freezing on me nearly as often as it does. Highly considering cancelling my Pro membership.
Charlie McGowan1104 - CANVA helps
Thanks to CANVA I have improved the quality of my thumbnails and maybe increased my exposure on YouTube
eligau - Génial!
Vraiment une app bien pensée, intuitive et agréable pour finalement obtenir d’excellents résultats! Impressionnée!
omegaman76 - First time user
I am enjoying so far creating my own designs- it’s so fun and easy!!!
Jodi M S - Good
I had issues with a lot of the tools disappearing but since the last update they are all back again.
sincerelyprisca - What’s the point to have an app
The app keeps crushing. I have a monthly subscription that I can’t even use half of time unless (I use a computer). This isn’t fair to some of us who don’t always have access to a computer. Please look into this.
hellomoto! - Challenging to learn
Having a bit of trouble learning how it works.
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