Marathon ARCO Rewards App Reviews

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Easy to use. A well thought out app with extra perks for loyal customers

Great deals. Also a pleasure to stop at Marathon you get fast service and great gas prices

Arco Station in Saint Clairsville Ohio. This station is the best one that I get my gas from. The owner and the staff deserve a gold star for their service they give their customers Rate them way above any chart

Satisfied, customer. Marathons rewards helped me tremendously without them. I don’t know how I would make it and I drive 7 miles out of my way just to come to the marathon I am a loyal customer.

Rewards points. Need to make sure it’s easy for store employees to redeem the credits. There is a lot of confusion between employees, all have been nice but very few actually know how to help you redeem the reward!

Parking Lot. Everything was great. The cashier inside was nice. She had good customer service!!! The only thing I can said bad is the parking lot needs some litter pick up! Thanks

Easy to use!. So happy they finally have an app! Makes it super easy to use!

Service. Always get good service and reasonably prices

Receipt. I’d love it if a receipt for each purchase could be added to the app. Thanks

Love the brand dislike the program. The old rewards program was better. Instant reward of cents off. This program doesn’t always work when you go to pump and says number not found. Hence no rewards so I now shop wherever

Clean and friendly. Everytime am at the gas Station the people who run the place keeps it clean

App is junk. You cannot redeem your reward unless you go inside you have to tell cashier to turn your pump on pump gas go back in then tell cashier you are redeeming points then type your phone number in card scanner then scan your card it not worth the headache of 3 trips back and forth they ruined a great app with the change was great when you could redeem at the pump was a loyal customer

Rewards. Rewards were better the old way when you automatically got five cents at the pump I don’t like the new way that you all do the reward system

First time with rewards. Use my rewards for the first time today, and it was really easy to do to get a little bit off price of gas was really great, especially these days when every penny counts will continue to buy my gas here

Customer Service. The people that work in Ada Ohio Marathon are top notch, they go out of their way! My daughter and i enjoy our visits!

Great app and savings.. So easy to use and such great savings. Everyone should be using.

Marathon. Great customer service! Friendly experience

Less than junk. The app keeps sending me a text each time I enter my phone number but it never launches the app, just asks for my number again. The web app launches, but I don’t see any more options to submit entries. Waste of time.

Rewards. Love the rewards just wish you had cards instead of typing in numbers

A correct participating marathon. All is well clear and easy to use

App Update. Hello, App only seems to work when phone is connected to WIFI. Does not work at gas stations when using cellular service, please correct. Thanks

Good but. Like the make it count program better

Thumps up. Everything is good so far new to the rewards just one complaint wish it offered more for money off on gas like deals randomly like upside

Surprise bonuses. I’m happy with the rewards program. I would like to have the surprise bonuses automatically available.

I like the rewards but the app is lame. I don’t like that the app doesn’t really work. You sign in, and it sends a text message to you to access everything on your web browser outside of the app which defeats the purpose of downloading the app. If I have to navigate on the web browser, it’s not necessary to have the app in the first place.

Savings. We all are looking for discounts. This one works for me. I only use Marathon gas. Where I usually go only one pump has the rewards set up. I would like more available.

Rewards. I have tried to use the app several times and each time I go to get a Rewards from it it’s not working the machines not working or the app is down and this is very inconvenient and I do like the gas station that I use. It’s just I don’t have luck with the Rewards.

Way to go. Just love the people and the customer service experience

Surprise Savings. Not sure how it works sometime I get a bonus 10cents off at the pump. Maybe I need to pay a little closer attention to the messages! 😃

Easy to use. The app is really easy to use, user friendly and plus your saving money!!!!!

Rewards. I like the rewards however 80% of the time the app doesn’t work and there should be a way to enter rewards # if you forgot to put in at the pump or register

Rewards Program. Your previous rewards program was far superior to this one. It was easy it was efficient, and it had to create loyalty. The new program is cumbersome, not customer, friendly, and difficult to utilize in the moment. I’m sure the new program is much more financially favorable to Arco, but that’s not the reason for loyalty programs

Delbarton WV. The station in Delbarton, WV is always clean and has friendly customer service. It is rare that the paper is out in the gas printer. I can usually get my receipt at the pump.

Excellent Awards Program. The Awards Program enhances your service station experience

Nice Surprised. I joined Marathon rewards 2 weeks ago n used it today for the first time n wasn’t expecting the $.20/gal discount I got, what a pleasant surprise. Thank you!

App is hopelessly broken. I was able to make an account and sign in but only by going to my laptop. They demand a phone number. Then they send you a text link. Which opens up a web browser. It never lets you in the app. Ever. The app always defaults to give me your phone number. I'll send you a text. It will open the website. You can never sign in through the app. And if you're on a phone you can't sign up through the app. It won't let you finalize.

App works great 😁. App works very nicely, and has many amenities which serve multiple purposes. I like the feature which tells the price per type of fuel specific to the station.

Not receiving rewards. Not receiving the rewards like I’m intended to. Putting in my phone number to get 5 cents off and it never takes it off. Can’t view any of the offers either in the app like I could when I first started the program

Very good at sending me to Shell or Exxon. The app is terrible unless you only go to one Marathon station. Every store handles the app differently. Some refuse to honor the app (even though Marathon corporate forces them to advertise it on the pumps). Users must enter the store to pay. There is no option to enter a rewards number at the pump and receive the discount. I bought from Marathon much more frequently before I signed up for Marathon rewards since at least then I didn’t feel like I was “earning” something I could never actually use.

Don’t receive points for purchases at some stores.. I really enjoy this app buying gas every where except my local store. I never get credit for purchases it’s like I never put my number in. I have also submitted the receipt by email like I was told to do by customer service. Still no points. Waynes is Warrior the system is not giving points

Rewards. Hard to bet the rewards Marathon gives you free. !!!

WORST REWARDS APPS. This has caused many headaches, no barcode to get rewards when paying inside, no way of adding points from receipt to the app. Not to mention when paying outside there e reader always has something wrong with them. It’s usually a 50/50 on any given day to be able to put your rewards onto the menu and be able to pay. The app needs a lot more, a barcode to scan inside just sounds so basic not to have.

Best American Value!. Been going to the same station for over years just to see a number,let’s say 20 but longer than that my grandfather told me to stick with them American values. I’ve been going with them since 1976 my 1st Motorbike for dirt yz80 I find the fuel they carry is maintained with them holds a value that ever American values good Quality at a fair price keeping it with history with me as I teach my little one that having good fuel for your vehicle and generator or side by side for fun and not to worry ever about getting bad fuel with marathon!

Feed back. Great place to do business at friendly and very helpful

Discount at pump. It was wonderful today to get a reduced rate/gallon today. It would be wonderful is you would return to the $.05/gallon at the pump

Cannot complete profile set up. Continuously receiving a message saying that “Something went wrong, please try again later.” Has been doing this since last week. I will reach out to their actual Customer Support number today and see if this can be fixed. Just to be clear this app is definitely not functioning correctly. It is not user-friendly.

Why have an app? Doesn’t work. Why bother having an app when all it does it open up a website on your phone? Isn’t that the whole Point of an app is to avoid having to use a website? All the app does is send me a link that opens up a elite for me to log into and just stays on the website. So the app is pointless.

Great customer service and cleanliness gas station. Great location very good gas price sharp looking store and very good customer service inside and outside at the fuel station as well

I Recommend You Upgrade & Updates the App.. Hello, I recently downloaded the Marathon app and am a loyal customer of your gas stations. I appreciate the rewards program you offer. However, I encountered some challenges using the app. I found it difficult to locate the gas pump through the app and had to pay at the cashier instead. Furthermore, the point redemption process was not as convenient as I expected. To enhance the user experience, I suggest implementing features that make it easier to find pumps and streamline the point redemption process, similar to how other gas stations operate. I believe that by investing in these improvements, you can make your app even more convenient and competitive. I look forward to seeing these enhancements and continuing to use Marathon. Thank you for your attention to this matter

Love Marathon Rewards. I love the Marathon Rewards program. It’s simple. You earn rewards when you fill up and for other things in the app. As the rewards accumulate, you simply use the app to select how much of your rewards you want to apply towards you next fill up. The rewards program is tied to your phone number so you just enter that number before each fill up when the screen shows Loyality Number. Easy peasy.

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Great app. This app is great!

Service. The attendants are very helpful and nice.

Great service and with a smile!. Always great service and a smile!!

Love the app. I especially like the “at the pump” discount and the ease with which the app is maneuvered.

App not working. Signed into app and it wants me to complete my profile however the app is broken because it won’t let me scroll down to complete my profile it is stuck, needs app update ASAP

Complete Bug Filled Trash. After trying to put in my information 5 times, I’ve given up. Avoid this app and Marathon in general, buggy to the point of fraudulent.

Good promos. Happy

Just give me a card. Just give me a card and let me receive my rewards instantly. This rewards system is not user friendly at all.

New app feature. It would be nice to pay in app for my gas at the station.

Rewards. Love the app & the rewards & discounts it's a nice app to have it does save $$$ .

Do not install. If I can’t pay thru app it’s useless, do not recommend. Very confusing user interface and a lot of spam/ads with-in the app.

Fast and easy. Rewards really help me out !!

Rewards do not work at Arco pumps.. Arco station pumps do not accept alt id phone number. Only accepts physical reward card. Can no longer redeem rewards. App promising rewards points for purchases is a scam. Use gas buddy app to find best gas prices.

Ok. Tha best… make sure i win 2024 expedition 😂

Store looks great cashiers was awesome. Love the rewards

Lights. The reason I like to stop at this gas station is because it is always brightly lit. I feel safer.

Rewards. Unable to obtain the publicized rewards!

LOVE Marathon.. Don’t drive much these days, but grateful for the Marathon Perks. And lots of stations!

An easy way to save. Works great!. An easy way to save. Works great!

Attendant associate. She was very pleasant and helpful with figuring out how to use the rewards app!

Gas redemption. I used a 10 coupon off of here and was never put back on my card

Love marathon. Always friendly and good service

Worthless--doesn't work. I've tried to use it several times. Tried to redeem$.20 off per gallon but still got charged full price. Very frustrating!

Fuel up. Marathon gas stations are the only place I purchase fuel. Thank you for having a good grade of fuel

Marathon. Good service. Good fuel.

Review. Looks like the best program around here

Worst. Worst brand out of all the major brands

Infinite loop. I can’t get past the submit your phone number screen. I put in my phone number, submit, get the link, click the link and it takes me to the phone number screen. Repeat. Repeat.

Survey. This reward system is worse than your previous rewards

Faithful customer. Amazing place! Favorite station ever!

IT DOESN’T WORK. my iPhone 13. It does not display the continue button to complete profile. I’ve tried chrome, safari, and the app. It literally won’t let you scroll to hit the save button

Gas station. Good rewards

Great!. Great! Never a problem. Good pumps.

App doesn’t work. Sign up sends me a link which I click on and it opens a webpage instead of opening the app I have downloaded. Whats the point in having an app?

Bad navigation and hard to follow. Cant can’t through the app App is not easy to follow Not robust and easy to use Hard to navigate the app

Not very good. Liked the old one better, never got any rewards at all

Awesome program. Always great to get a break on gas prices!

Stop working. Can’t login have tried for 1 week did receive an email telling me what to do. Still doesn’t work.

Marathon Gas. Best deals on gasoline. My favorite gas station.

Doesn’t work. I’ve had marathon rewards before they changed it. I ALWAYS put it my number and have rewards for discount on. I have never got my reward redeemed. App doesn’t work. I will be switching.

Mike. Friendly staff and items are fairly priced!

Gas. Great way to save

Card holder. I love this app

Great!. The Clark was very helpful and informed me about the app so I downloaded it .

431. I like the store I shop at friendly staff and clean store

Saving money. Saving money 🤑

Fort Wayne area. Some of the gas station reward systems don’t work half the time which makes redeeming rewards more complicated

Doesn’t work. Asks for my loyalty ID number at the pump. Can’t find the loyalty ID number anywhere in the app. This rewards program is garbage.

Horrible App. Very confusing. Said I had earned dollars off for my purchase then I couldn’t use it. Couldn’t use anything as couldn’t figure any way to get my info from app to pump. Couldn’t even manually put in phone number! Junk!

Gas prices!!!. Although my 10 cent discount is very appreciated… One could expect another 30 cent discount on my purchase per gallon!!!!! WE NEED TRUMP BACK IN OFFICE !!!!!!!!