C.K.20 - Password Expiration Date
I like the app and I use it every day but when it tells me I need to reset my password and says it will expire it doesn't say when it's going to expire. It would be helpful to know when the expiration date is so people like me can change the password so we can still log in without having to reset it when it has expired. Just letting you know this is a suggestion for you guys so future users can have a good experience etc... Other than that the app is great and nice to have to log in the hours you work. Many thanks to the team and hope you guys are doing well. Blessings to all! Thank you! Sincerely satisfied customer.
Ps. I don't understand why I need to change my password so often. I get used to the old one and then I gotta create a new one it's kinda frustrating. But I'm overall quite satisfied with it.
De Wildt - Painfully slow and fancy fancy user interface
Asside from the app being slow to start up a lot of the UI uses “fancy fancy” components that aren’t what you would expect on your phone. See ting time in a time off request for example isn’t just a normal date time selection. Even more painful is changing your password (when it inevitably resets because apprent security). Changing the password requires a reset and if you use a password manager with generated passwords it is almost impossible to copy paste the password in either the whole app reloads when you switch in and out (because the password keyboard doesn’t work in the app) or when you want to paste the input box has the paste button show only for a fraction of a second. Resetting your password is also fancy fancy when you start typing a phone number in the “email or phone number” box it switches from a normal keyboard to a number keyboard but only about a second after you started typing so you loose focus or mistype because the keyboard suddenly changed. Overall a really painful experience I would have give it two stars if I didn’t have to just go through the password reset AGAIN!
One more complaint is the payroll compare this would actually be useful if it included your earnings.
Bbyryee - TERRIBLE APP
I honestly hate this app would give 0 stars if I could. It takes almost 10 mins just to load the app to clock in and that’s if your lucky. That’s only one of my complaints… the time card option is almost never accurate meaning it’s telling me the current pay period is feb 5th through 19th when it should be March 5th through March 19th so I can’t see any of my current hours which is really frustrating seeing as this is how I get paid so I feel as though y’all are playing with my money at this point. I’ve also had multiple problems just trying to log in I’ve had to reset my password 7-8 times within the past 5 months just to log in. This app needs serious updates and bug fixes because this isn’t any ordinary social media/ for fun type app this is literally how people clock in FOR WORK! I’d also like to add that I’ve tried reaching out multiple times via email and have been straight up ignored. When your app is designed for people to clock into work the last thing you should be doing is ignoring people. This is how we who use the app get paid for the long hard hours we work so you guys ignoring us and failing to fix these simple bugs and glitches is down right wrong and honestly just lazy. Do better.
Csoule14 - UPDATE: Still slow, only works half the time
Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time.
Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.
Skyy64 - Just. Get. A. Bank!!! Warning !!!!!!
I have never been more frustrated with a service provider in my life. I called to ask a question about Apple Pay and the customer service guy who barely speaks English blocks my card for “Suspicious activity” even though you have to pretty much give them all your life information JUST TO SPEAK TO THEM!!! My question is how if there was suspicious activity with my card when I called was I still able to ask them information ABOUT the card? Had me on hold just to tell me that they can’t do anything and that I need to send sensitive information to an email address which haven’t even responded to me. You guys are CROOKS. You lock my card when I call to ask a question. You tell me I’m suspicious ON MY OWN CARD which they ask for your social and employer and a whole bunch of information only the cardholder would know and that’s not enough. Your customer service is obviously outsourced in another county and the language barrier is frustrating when they don’t understand what you’re asking or can’t do anything. JUST GET A BANK ACCOUNT. I STILL don’t have access to my account and every time I call they give me the same answer. It’s not worth it. Worst experience ever. And I’m going to continue to spread the word about you to whoever will listen.
Authentification issues - Support is very unresponsive
Ive been using ADP for about a year now. There’s been an issue twice where I can’t see my paystub for months. I’ve tried using the online support through the website and the chat bot doesn’t respond. I called the hotline and had my time wasted multiple times. I never was able to speak to a representative and they just said speak to my employer. When I spoke to my employer she took it up with ADP and they sent her a link to set up a profile when I already had one started. I feel stuck between a rock and a hard place and ADP would rather not lift a finger to try to help those who rely on their service for their own proof of income when there’s an issue with their systems.
Update: The email that you gave me to address my issue did the same thing that your hotline and online support for your website did. Nothing but say “your HR/payroll has to contact ADP in order to fix the issue. (Which they have. I was in the office looking at the screen and listening to the phone call) I find it deeply disturbing that a company with such great responsibility over people’s livelihoods would take such nonchalant action with addressing these kinds of issues. Me and my employer have been more than patient with your company for over a year and still nothing
ChrisGonzie - Not USER FRIENDLY
I really don’t have an option but to use this because this is what Global Solutions INC in Michigan use for payroll. And I HATE THIS APP WITH A PASSION! You cannot edit the start clock under the Time Off menu/page. It gives you specific time start options in 30 minute increments (12:00, 12:30, 1:00, 1:30, etc) which is stupid!!! What if you actually clocked out at 12:46 PM and wanted to file an hour time off, what time would you pick from the “ONLY” options given to you? Do you just eat whatever time you lost just because you are not given an option to change the time start of when you actually started taking paid time off? And not enjoy the actual hour you requested to take off? That is just unfair and inhuman! Companies just wants us to work so hard so they earn more money in their pockets from contract employees like me who by the way also has “important” needs and family to feed. Did you forget the part that you wouldn’t have that money to use to live if not because of the contractors like us who works hard for you to eat and get to live your life sitting on the couch pretty while we spend time and gas on the road just to get to work and spend whatever’s left from our pay. 🙄
Asiyarox - The laggiest app there ever was
I’m convinced there hasn’t been a decent update for this app since it was released. This app is SO slow and half of the time is lagging so bad it doesn’t log my clock in or clock out punches.
First off, the log in screen 🙄 good luck if you miss Face ID the first time because you’re going to have to close the app and reopen it because the Face ID button in the upper right hand corner doesn’t work! When you finally do log in, you have to watch the ugliest, slowest, glitchiest graphic there ever was telling you once again that you’re in the ADP app in case you didn’t know already after spending 5 minutes trying to log in. Past that point, if you’re lucky, the Home Screen will load. Other times, you’ll be left staring into the eyes of the spinning wheel of death waiting for it to load. Which eventually will lead you to closing the app and going through all of that AGAIN.
The layout and style of this app also just reads as dated and definitely needs a modern touch. If the app actually worked and was easy to navigate and use, it would be great. Hopefully a face lift is coming up for this app soon.
Kita111979 - Irritating
ADP is a wonder concept, however if there is always a problem with it then it’s not good. There has to be a way to update this app or make a better version of it. ADP is a heavily used app by many many employers. The problem is that’s is always something wrong with it. And at first I thought maybe it’s just that some people don’t know how to use or navigate the app. No, that’s not the problem. The app is the problem because it’s always slow, or something is wrong where you can’t get into something and do what you need to do. For myself as a store manger this app is really important to me!! When my employees can’t clock in or forget to clock in or out the fact that they can text me and I have the ability to fix their time no matter where I am is awesome. The fact that Sunday is usually my only day off and I don’t have to leave my home and drive to my store to submit payroll that’s a life saver. But when I can’t get into my peoples time or I have to remember to keep logging in and checking to see if I can send payroll that’s not helpful. It’s happening more and more and it happens to everyone. There must be a solution to this problem. Thank you so much for your time and interest.
Not ok1 - Used to work, now it doesn’t
Update: every time I log in, it says I have a temporary password that can’t be re-used, which forces me to re-set my password. I don’t have a temporary password. It’s just a regular password.
Update: after the app has been updated, it worked once. Now, two weeks later, it does not remember my password/tells me it is incorrect, and asks me to reset it upon login.
The app used to work fine. Now, every time when I should be able to use touch, it asks for my password. I enter my password, and it tells me my password is incorrect. I re-set my password, and it tells me the NEW password is incorrect. I have only been able to log in once in maybe 3 months? Please fix. I also note several people have written similar reviews. I’m concerned about the lack of customer service and support given the problem is ongoing. Doesn’t speak well of ADP.
Update: after receiving a “developer” response, they say I need to contact my HR for a problem with THEIR app not working?! It’s your app that is requiring and not recognizing passwords! Even more concerned that problems aren’t being investigated, but passed off.
MrFactotum - Problem With App and Help Is Inaccessible
When I first downloaded this app it seemed to work fine. Now, after several days use information that I enter in the app needs to be corrected/resubmitted through the online web site portal. What's more, when trying to contact email support for assistance I am required to select the category of my app problem from a drop down menu however the problem that I am experiencing doesn't seem to fit into any of the categories ergo I am not able to contact app support via email. What's more, I am told that others I work with are also experiencing problems with the app. Fortunately, my company will shortly provide me with an alternative to the iPhone app and the from home computer login but it is disappointing and frustrating, nonetheless, to think that the information put into the app is safely recorded only to find out that such is not the case some time later. What is infinitely more frustrating is not being able to find a way to contact app support via email regarding my problem without having to submit bogus information to get past the ADP app submission form. I will delete the app and use the online portal instead.
Haldricsfury - App is absolutely garbage
This app worked properly for the first week, and I’ve fought with it every day for the next 2 years. I’m fed up and wanted to go out of my way to put a review here now because I’m just so done with it.
-app crashes, freezes daily
-ALWAYS, always, always forgets that I enabled the “log in with a look” feature. And when I say always, I mean every single time I open app. I can enable the feature, then it will accept my info and log me on, I do what I need to do, then log off. I then come back an hour later for some other task, and it will have the nerve to ask me to enable the feature again, and ask for a password to enable. As if i didn’t just do this earlier that day. I’ll set it up and then repeat. Finally o decide to just forget the face feature and just log on normally, but wait, the app now constantly asks if I want to enable the face feature every time I reopen the app. Essentially adding an extra step any time i want to just use the app! This is so frustrating and hope somehow developers magically know what they’re doing because this is the worst piece of application ever invented! I’d give it negative stars if i could
Pedrovious - Pedrovious
I give this four stars because it work well but when it doesn’t it can be frustrating. I have an iPhone 6S plus and can have issues with the app. It periodically will shut down when I go to punch the clock it just goes back to my phone screen. Lately it kept asking me to re-do password and sometimes I user ID. And even asked me to redo my thumbprint three times in one week. Sometimes I shut my phone off and back on and it works or call actually delete the app and then reinstall it. That often works too.
It tends to go through spurts like this and then works for weeks. All in all I really like the app! Having the availability to punch in before I get to my computer is great. I often can get sidetracked with people asking you questions before even sit down and easily forget to punch in. I would easily recommend anyone to try it.
Jksclusoie - Bad service
I have an IPhone 6 and I can't afford a newer one at the moment. I had a hard time understanding why ADP doesn't fix their app bugs anymore. They should update the up for bugs as usually but my iPhone acts like it's hacked when I try to log into my adp app. It blanks the screen and throws me out of adp, and often times it's just citing me right when I'm about to clock in or out from lunch. It is a horrible app, I'm sort but it has mast up my daily clock ins and outs to the point of where my employer keeps reminding me to properly get to work on time or clock out ...
If I could use a alternate option for my job I would immediately do it.
Sorry ADP, but you're a long way from professional. Even Chinese apps that often steal people's data are the least technologically doing a better job than ADP with all do respect.
Thanks at least for giving me the option to express my opinion regarding your unprofessional service.
Gpabluearms - The most unreliable time management app I have ever used
This app doesn’t function correctly when on the mobile network. This app doesn’t work when connected to strong WiFi. It’s about a 50/50 chance that it will log your punches, sometimes it won’t log the punch even though it says it was successful. I have had to try and recall time cards from a week before, undoubtedly losing some of the time I should have had. So now every punch I make in the app I have to also write down in a notebook.... seems a little ridiculous, why not just use an old fashioned time stamp machine at this point, if I have to write everything down anyways then what’s the advantage of the app? It does have nice features like being able to see all your pay history and stuff like that. Basically it has potential, but the major bugs prevent it from being anything other then an annoyance and a hindrance for myself and the payroll mngr who has to talk around an correct all the messed up times. Productivity stops, efficiency stops, the whole operation jams up on some level. If the app ever gets fixed I’ll delete this or write a positive review.
Kahvi_1 - Fix your app! So tired of bugs in this app
Updated yet again - Trying to use the app to clock in and got an error message that said “You do not have access to view the clock experience” I am so tired of having to chase my money because of the the bugs in this app. For the last 3 days yet again I can not clock in or out due to no clock showing in the app. Please fix this!
Update — Sept 2022 Lately the app has been working wonderfully. Then they went and updated the entire look. Ugh… can you put the clock back in front so that you can clock in and go. Having to go into the app than into an area to clock in is ridiculous. Quick functions should alway be for front. Please move it out of the folder it’s in. Here we go again. Can’t log in. You are messing with my money people. I’m supposed to depend on this app to get paid yet half of the time you can not log in to work. I can log into app. But not able to log into work. Now I have to rely on someone else to make sure I get paid on time. This is ridiculous! Please fix this as it’s been a week now....again.
Muzzy1992 - I have the I phone 11 pro max
I have only been using this app for 3 weeks now and had to call Human Resources department to fix my pay. Because the app said that I missed my punch out when I know for sure without a doubt that I didn’t miss a punch out. Because it will state after punching in or out that you’re punch was successful in which it did. Therefore shorting me hours worked. Also the app automatically takes out a half hour for lunch break but we get paid for all of our time there. And it takes a while for the screen to appear at times it just runs really slow even when I’m right by the WiFi. So I think it could be a really good app because it would be convenient if it worked properly all of the time. I shouldn’t have to call my director of human resource and explain to them every week that something else went wrong. Now that’s what makes it inconvenient but if you could just fix those issues it would be great.
WaadFoGaad - Outdated, glitchy, badly designed.
Pro: punch in and out without messing with a time clock, allowing social distancing.
Most features are useful, though badly laid out.
Being able to see your hours and pay as you go through a week is great.
Cons: punch button and transfer button are so close you may hit one accidentally, adding to this, a slow internet or service connection causes the time to populate slowly, making the buttons jog down when you’re trying to transfer, causing you to hit punch. It’s badly laid out, and would make a lot more sense if the buttons were side by side, so as not to cause misalignment if the clock populates slowly.
Requiring full password every time you’re logging in on your phone. Unnecessary, and time consuming in a fast paced environment. Please update to a 4-6 number pin system, if it’s good enough for credit collection and banking apps, it’s secure enough for a work time recording app. Streamlining a user process should be priority 1 in building an app.
No ability to note incorrect punches or transfer updates to be found. If it’s possible, there’s no easy way to find it. Please either add this ability, or add a tutorial page on how to use it if the feature already exists.
Having an employee editable transfer and punch system would be highly recommended, not every punch and transfer is necessary, and even just a simple flagging system for incorrect punches and transfers would be useful.
MurderMostFowl - so bad it feels like a college project
How a multi billion dollar company can have an app like this is just ridiculous. UI fails like calendars that don’t pop up until after you’ve entered the date manually. no summary pages when you enter in data, no status for time off requests, some sort of weird calculator widget that no human would want when you’re entering in hours. Completely idiotic UI displays that show you your possible time off options but don’t let you tap that option to enter new time... silly me I should have known you have to press the other tiny button at the top that says request new time. What are the other sections of the page even for!?
Also if you switch away from the app it reloads the page like a website and aggressively times you out. But please show me that stupid login animation again. I’m sure you’re proud of it.
Also why does the UI show a password box when fingerprint ID is enabled? That’s just confusing. just one of many dozens of design fails. The entire thing is just a master class in poor UI/UX design
Spikeman311 - My automatic deposit
I recently started a new job at hard rock casino, it was a transition from Majestic Star Casino or I work for seven years to the new hard rock casino.I have had automatic deposit going to two separate checking accounts want my dad’s checking account the other rest of pay to my wisely debit card, though after the first week of pay from hard rock it seems there’s a problem making out automatic deposit into those accounts I had to wait over a week after the regular payday in order to have a hardcopy print of my checks. If there’s a problem with this upcoming pay,,,I will talk to my payroll about another option because I think it has something to do with wisely department because I really think it’s a glitch in the system as far as anything associated with wisely
Totesmágoats - Don’t be late
Everyone complaining that the app is slow, laggy, glitchy, etc., are the ones who are trying to clock in at the last possible second. I have had no issues with this app. Quick clock works like a charm. I did notice though that if I don’t close the app after a quick clock, it will still say to “clock in” even though my clock in was already recorded. It’s a very easy fix, simply close the app, reopen it, and press quick clock again. It will then say “clock out”. This is barely even a minor issue so it doesn’t bother me at all. Logging into the actual app takes like 5-8 seconds depending on your connection but once your in, the app runs smoothly and quickly. I love all the features this app provides.
Ohbiyismtthisfun - You’re made to use it, but you won’t like it
I have the app One Star because it never works properly. I work for a Duke n Duchess and in my area the Duke n Duchess stores, Dollar General and Family Dollar all use ADP.
I can never clock in, the option never even appears for me and my Manager has to put me in manually. The app constantly keeps changing my bank account information, and never saves my information when I manually repudiate it, always giving me “there’s been an error, please try again later”, it lags so slowly to log in, change screens, or even to log out.
When you ask it to find a bank so you can get money off of your card it tells you the banks are surcharge free, except that’s a lie and you’ll miss $3 per transaction
Support is never an option as the only support they have is a bunch of FAQs and even when you have your Manager email them or call them they still refuse to answer promptly
This entire business is unethical, and unprofessional and anyone that hires you that uses the Aline card and ADP you’re better off quitting and finding a better job anyways
StarsOvation - Worked great until I got locked out
EDIT: it took way longer than it should have to get back into my account, but discovered that the phone number on record was incorrect preventing me from getting texts. It would be nice to have a way to confirm your information to prevent these issues without having to go through HR, a call with the help center, and months of being unable to figure out the issue.
I loved being able to check my info quickly using face recognition. Somehow, though, I got logged out and when trying to get back in, my account got locked. I tried the “reset password” option but I never get the text and don’t have access to the email on file. ADP suggests I contact my HR manager, but that still doesn’t work. We even changed the email on record, and it still only gives me the option for my old email. So now, I have nothing. Very frustrating.
Yourchildmo - Lots of bugs, obviously not a priority to ADP
This app forgets that you enable login with a look every single time you login. It asks, “Hey, would like to enable logging in with your face?” And you go “Hey, that’s great! Works with the cool features on my phone!”. You do what you do, then later that day when you go to clock out, and you’re like “oh yeah, I can just look at it to login!” NOPE LOGIN AGAIN PEASANT. WOULD YOU LIKE TO ENABLE LOGGING IN WITH A LOOK? “Erm... I thought I did but maybe it didn’t take or something...” HAHA NOPE I WILL NEVER ACCEPT YOUR DUMB FACE TO LOGIN BUT KEEP PROMPTING YOU EVERY SINGLE TIME.
For real, there’s a bug that literally never remembers your Face ID, but always prompts you, it’s very annoying. That and there’s another bug that will error out when you try to load the clock sometimes. But seriously, every update I get hopeful that the feature actually works, and every time I’m a little more deflated. At this point they should just remove the Face ID altogether, it’s obviously not working for more than just one or two people. It seems like the ADP devs might have a very limited amount of devices to test on.
ILLM4tic - This app is garbage
There’s always something wrong with the clock in system. I hate the fact that my employer uses this. Multiple times I clock in at the start of my shift and when I go to clock out at the end of my shift I notice that my clock in time has been altered somehow. I’ve in at 10:30AM and by 8PM when I’m logging in to clock out. My clock in time says 3:30 PM. There would be up to 3 clock in punches with similar times on it. I’ve had to have the Payroll HR rep correct my time 3 times already. It’s also the end of my shift and I can’t clock out . My supervisor told me that there’s an outage on ADP. So it’s not just me that can’t clock out. Everybody who’s working at my job today can’t do it. Fix your app. Things like this shouldn’t be happening. ADP should not my glitching and altering my time card on its own. If I don’t notice it myself, I’ll get rob of my time that I put hard work into. Don’t even try to tell me that it’s not on ADP. I know for a fact that ADP is doing this. I’ll say it one more time. FIX YOUR APP. It’s terrible!
AshNicoleJ - Horrible
This is probably my most used app on my phone but is the worst. Constant log in errors, internal app errors, errors viewing or adjusting my time or other employees, etc. Just all around a non user friendly app. It’s been years with no improvements. My face ID feature constantly gets disabled on its own. Another issue- It’s like pulling teeth just to enter in my time. I have to put in the clock in section, clock out, GO BACK TO THE FIRST SCREEN (takes long to even update time you’ve just entered and go back), clock out and clock back in. Why isn’t there an option to enter it all in at once?
After 4 years of use with little to no improvement I’m really frustrated with this app. The bad thing is I have no choice but to use it on my phone because I am a manager which requires me to manage my employees’ times outside of working hours.
One would think think number of negative complaints against this app should be alarming to this company. They should have worked on major improvements and changes on this app all around by now!
@bhi9730 - Login issues with FaceID and Remember password feature
The developers have created a loop of terrible experiences when logging into this app. The app doesn’t remember your password whether you enter it manually, have fingerprint or FaceID enabled.
Literally, every time I have to put in my full credentials because the faceID never works on this app and it also forgets the password that you entered last time, even when you click “Remember my Password”.
This is what happens with FaceID: When you log in and since faceID becomes automatically active, it gives you an error message because it does not remember my face. Then, you might think of entering the password manually, but before you even get a chance to enter it in the box, the error message pop up would have arrived. This happens each time you try to log in using FaceID. Eventually, after 5 failed attempts the account will be locked and you will be told to reset password. And when you log in next time, the loop continues.
Naw t available - Useful but unstable
When it works, it is a helpful source of basic information. It’s so unstable it’s more often a source of irritation.
More detail: mobile app on an iPhone 6+ with iOS 12.4.5. Program opens, but a fairly long time to get to logon screen. 100% success rate. Logging on with thumbprint or with password makes no difference. Logging on with cell or wifi-assisted cell makes no difference. Day or night makes no difference. Location change does not help.
Long dwell time to load first page (over two minutes. Often longer). 80% success. Select second page (detail of current pay period). Long dwell again. 20% success. Select any of the detail pulldown menus (taxes breakdown or retirement, etc). Less than 1% success. Occasionally screen actually loads before booting itself off. Another 2% of the time.
Failure signature is the same no matter where I am in the app. Screen goes black, app kicks itself off the main screen and returns to the logon screen. Does not close the app. Re-log-on required. Sequence repeats.
Only time it completely worked recently was when I was able to access the “submit feedback” button within the app as one of the second pages loaded. Then it allowed me to access various pages at will for 20+ minutes before failure.
I’ve used the ADP Mobile app before without trouble. Last time I used the app (3 months ago), it worked without incident.
KDowty - Can’t log in/UPDATE
I have had this issue solved already, Thank you for your response though. APP has and is working.
I have been having problems signing into my ADP mobile app for the past 2 weeks and still today, nothing. I put my information in and then it takes me to the screen where it usually shows the pay period, but all I get is a circle rotating and if I let that circle keep going around and around it eventually times out. I now have 2 alert messages in my ADP app and I can’t even open them. I have erased this app turned my phone off/turned back on and downloaded the app again and still nothing. Please correct this problem as I need to get my information and pay. Help Help Help!!!
Rfrfgghjh - It seems to be ok, but could be better.
It is slow to open, but there does seem to be a lot we can do within the app so I don't know if that is the cause or not. It will show the red bubble notification, but once in the app, I have looked everywhere for the notification and cannot find any. Had to move the app from the front page because of this. And no, I'm not uninstalling the app to reinstall it. You fix it, not me. That red notification bubble is really annoying and, if it was fixed, along with fixing the slow operation of the app, I would give this app 4 or maybe even 5 stars. I do like the quick access for clock in. But miss your time and need to adjust it, well, that is in another spot, so that is something else that could be better. It does feel like there has been a lot of thought put into this app, just needs a bit of tweaking and it could be an amazing app.
Iffhjdsbrs - Loathsome App
Because unfortunately there is no way to express your opinion to a real person, I am forced to write a review on here about this company overall. I used ADP with several companies by now and I could confidently say this is the most terrible, loathsome, frustrating, none user-friendly, complicated, uneasy, anti human website/service/company/management I have ever used in my life. I cannot begin to describe how much I despise myself when I use it because I simply don't think it is made to serve but rather to control, manipulate and make things harder. I am bummed and disappointed in every company that uses this service as it should be boycotted. Some of the reasons for me loathing this service:
App is laggy, and does not accept time off requests from everyone. So pick and choose (probably an agenda by the company)
No human support. They just tell you off and ask you to call your HR (thanks for the help)
Old interfere vs new interface on the website. You only have an option to switch to the new one but not go back you the old one.
Some options are only available on the app!!! You heard it right.
Website literally does not work well on Firefox and when i attempt to use chrome by copy-pasting the link from Firefox all i get as 'incorrect login' but i just changed my password?!
And many others. I do not recommend this service or app to anyone. Terrible, simply terrible.
Unhappy Mavs Fan - Retirement Services: CANNOT GOMPUTE ERROROR ERROR
Retirement services: sorry there seems to be an issue, try again later (for weeks) Me asking Automated messenger(feeling so dumb asking AI for help): I need help with retirement. Response: seems you’re wanting to talk about retirement, I haven’t learned how to talk about that yet. Is there anything else I can help with……as if I have lots of additional tasks to accomplish through ADP. Me talking to robots: can I talk to a person about retirement. Have someone call me. Response: seems you’re wanting to talk about retirement, I haven’t learned how to talk about that yet. Is there anything else I can help with……as if I have lots of additional tasks to accomplish through ADP. If I had sn option I’d never use ADP again. What a pathetic excuse for a HR portal. I already hate using portals for everything, why not make it complicated and not user friendly?!? It’s not like I need this information. Nothing like jumping through hoops just to access your own personal work information
FrustratedADPUser - Never works.
I don’t enjoy emailing my boss every single week when I review my time card because this app decides to “record” my punch but then actually doesn’t. My hours are ALWAYS off because of this app and sometimes the app will randomly clock me in or out when I’m not even using the app. I end up with long explanations to my boss every week as to why my time card is a mess. And that’s just when the app actually lets me use it. If I had a dólar for every time this app crashes or just decides to not load I wouldn’t need a job to clock into at all. Unfortunately at my job we are required to use the app more than just clocking in online so I’m stuck hoping these people will one day fix this app. And it’s not just a problem for me, my boss is always reassuring me that she gets several emails from several employees every week just with time card problems to fix because of this app. If this app actually worked I would love the convenience of it, but it’s hard to like it when it never works.
Big Seahorse - ADP defrauded me of hundreds of dollars and refuses to even attempt to fix it.
I was working for a company unfortunate enough to use ADP. I opted out of the terrible retirement program twice in 6 months. Since the app wasn’t in a functioning state for most of that time they almost get a pass but they decided to start taking the max contribution amount from my checks WITHOUT AUTHORIZATION. I specifically said no but they decided to STEAL that money anyways. I contacted HR and they said ADP said they were working on it. Well that was two months ago and ADP has no good way to contact them. The money is being siphoned away because ADP is terrible at managing retirement funds. I haven’t worked for the company in awhile and I was supposed to receive a letter allowing me to cash out. Unfortunately it seems ADP just ripped me off for hundreds of dollars and will only respond once I spend more on a lawyer. Avoid this company like the plague and try your best to keep your money out of their greedy thieving hands.
Raenesha12 - Not working
It depends on your phone network now I have a iPhone so you would think on a 1,000 phone I should have no problem but this is how we clock in for work and the first week went well but the last pass 2 days I haven’t had good luck on this mobile app in the building I work in when I get ready to clock in and it’s a problem on Tuesday my phone screen locked up so I had to clock in on a time card I’m glad we didn’t do away with them all together otherwise how would we get paid for the hours we worked. Then on Wednesday it said I was putting the wrong password when I know it was the right one I had to rest my password so this app is more trouble than helpful to me and if I didn’t have to use it I wouldn’t use it.
Kylepohsib - Very buggy
This app crashes a lot on iPhone I am constantly having to re log in due to the app randomly crashing and every day when I try to enter my password the first attempt when clicking in the password box will kick me out of the text box and I have to click it again. I am a field service tech and this is not something I want to deal with every day while driving. Also this morning I wanted to request a sick day but I entered the day in wrong because for some reason the app defaults the date to the next day so if I requested it on Friday it will default the date to request it on Saturday and I went and erased the request after I realized that happened and then I get a security message that they are logging me out for my protection and I was not able to log back in and correct this idk if this is a timed lockout but super frustrating when you can’t correct a mistake before the manager possibly approves it incorrectly bottom line I absolutely hate this app it needs to much work.
EdsonSLop - Works Great, but...
The app runs smoothly and don’t have any issues with it when I’m logged on. However, every day I have to Enable “Unlock with Face Recognition” and input my password. Sometimes it happens after I have closed the app. Not sure if closing the app clears the cache, but this doesn’t happen to the other applications I use that allow me to enable Unlocking with Face Recognition. Please, if possible, please fix. If this is not possible let me know so I can change my review since it is out of your control. Thank you!
With the new update, the developers may have fixed the issue reported. Hopefully that did the trick and I don’t run into the same issue.
Justin America - Terrible
There was a time, not long ago, when a employees would be able to see what was in their pay check. Then the employees company decided to switch to the ADP mobile app. Woah is me cried the employees, woah is me cried the single mother, woah is me cried the HR lady as was flooded with emails and phone calls. Nobody could see what the percentage in pie graph form of how much the federal government was stealing from them. Around that time a most glorious of man freed three Americans from the evil grasps of North Korea, but I digress. The ADP app with its lack of seeing ones pay check caused the employees to bounce checks, it caused the single mother to miss feeding her already malnourished child, due to the high price of goods and services caused by over regulation and taxation, it caused the HR lady to quit her job and not knowing who to discipline the company allowed improper behavior run rampant. Sexual harassment lawsuits became the norm as the men had no control over their libido and the company went bankrupt settling the cases out of court. All because the ADP didn’t do it’s one job.
ASailingDitz - Complete Garbage
This app is complete garbage. Despite using a password manager and being able to login via a web browser, this app routinely says that I’ve entered in the wrong password. I can literally then paste the same password into the website and login with no difficulties. Often, I get the dreaded “your account has been locked” message and that it requires a reset. Somehow, logging in to the website (again, pasting the same password as in the app) magically cures this problem without a reset and without actually unlocking anything.
I’ve deleted and reinstalled the app multiple times and had multiple app updates and the problem persists. The first login after a new installation will work, and then it almost always (but not quite 100% off the time) fails on future login attempts. Use the ADP app at your own frustration and only if you don’t actually want to access anything via the iOS app.
Bumblebree0514 - Mostly useful but can be pretty annoying
My job switched to using ADP as its agency for payroll. I was never impressed, but I do acknowledge its usefulness. Everything that I used to have to access separately (paystubs, tax forms, benefit info,etc) is now mainstreamed on ADP. That’s the great part. The not so great parts? Having to frequently log in and switch on Face ID within days (sometimes within the same day) of each time I log in to record my hours. And in general the app is a bit slow. (just like the website, which for the record I also hate using because it keeps telling me I’m logged in somewhere else when I’m not and no one feels like deleting cookies or whatever every time I need to access the site so here I am with the app. I’m thinking the developers just need to take more time with this stuff, honestly) 3 stars until ADP steps their game up.
Dimhof1978 - Slow to load, connectivity problems
This would be a great app if it didn’t take so loooooong to loooooaaaaad. Some days it’s fine, but more often then not, it takes several minutes to load the dash board- That is, if you can even log on. So many times I’ve tried to log into this app to punch in for my job or take a lunch break, and there is a “cannot connect to the server” error that pops up. And when it does connect, it takes sometimes like 5 minutes just for it to log in. I literally have to plan on trying to log in at 12:00pm when I start work at 12:15pm just so that I can punch in on time. Same thing for Lunches. Take lunch at 5:00pm- start tying to log in at 4:50pm otherwise, you’re late. Other than that, it’s great. I like all the features, being able to see my past paychecks, and punches to check accuracy. So, I they’d work on the load time and the server connection issues this would be a great app with no complaints.
Murdur1 - Convenient, but just barely
It’s a nice app, but it definitely has issues on my iPhone 6. While it’s convenient to have so much of my work information accessible from my phone, it’s terribly slow, and sometimes pages or menus don’t load at all. It was ok when I downloaded it a couple years ago, but it’s been this way for as long as I can remember now; months and months. On top of that, it’s very rare that a time-off request made in the app will actually make it to my supervisor, so I have to do that from a desktop to be sure.
Besides that, it’s got basically everything the desktop site offers in your pocket; everything I regularly use, at least. You’ve just got to have the time to wait on it.
All in all, this works incomparably better than their awful mobile website does on iPhone Safari.
Kylie Maddisonn - Worst App Everrrr!
I never in my life have written a review for an app no matter how bad it was, but this one, this one takes the cake. If I could describe this app with one word it would be UNRELIABLE. I’m unfortunately forced to use this app to clock in and out of work everyday. If you just started a new job that uses this app here’s a few inconvenience you’ll experience.
-Face ID does not work. I’ve set it up multiple times, but every time I open the app I have to type in my password. It’s not even worth it anymore.
-Sometimes the log in button does not work. So if you’re on time for work it doesn’t matter because it physically won’t let you log in.
-The app lags so much it’s unbelievable. If your log in button actually works, good luck getting to the clock in section.
-Though this doesn’t happen as often as all the other problems, it’s the most inconvenient problem. Occasionally the app will clock you out in the middle of your shift without warning.
These are all the issues I can remember right now, but I wouldn’t be surprised if you experience more issues. I have no idea how this app has a 4.7 rating. It is the worst! If you’re a company or a business owner who is thinking about using this app, go ahead and double your employees pay because after dealing with this app they deserve a raise!
Flyer33 - Problems with Time Off Request
After iOS 14.5 update, unable to enter “Start Time” or “End Time” of Time Off Request. Neither the time selection scroll wheel or standard keyboard are functioning for those fields. Enabling the “All Day” switch allows the user to press the “Create” button, but the Time Off Request is not created. The user is taken to a new page. The page title is “Confirm” but the entry button at the bottom of the page says “Update Changes”. There is no information entered to confirm or update. The user must enter the information again. However, the required “Start Time” field is also not working on this page. The user is ultimately unable to submit their Time Off Request. Deleting and reinstalling the app doesn’t fix the problem. Rebooting the device and clearing the cache also doesn’t fix the problem.
Jason Keith Johns II - My review
This is a great app and all, but like every great app it isn’t the best. One of the biggest issues with APD Is that sometimes it does not contact you in anyway let you know that you get paid, then there sometimes toward does contact you letting you know that you got paid. My dad also had this problem when his place of work used ADP. Another issue that I have with it is you cannot request time off with the app. There also pros to the app. One of many being that you can check your schedule on the app, and get some contact information about fellow employees That is allowed by the company. Another being you don’t have to go to a computer to check your schedule, but then again you have to go to a computer To request time off. That is why I gave a three out of five star for this app.
Kenzielizabeth - Fingerprint forgetting is SO annoying
I use this for work to clock in and out. It’s fine when it works, but about once a month, it forgets my fingerprint and I have to login with my password, which has long since been forgotten by that point. This means I have to go through the process of resetting my password and fingerprint. If it happens when I’m supposed to be starting my shift, I end up just taking a screenshot of my phone instead to submit to my employer so I can move on and reset everything when I get home.
The last straw for me was this Friday. I was able to punch in for a shift at the start, then when I was leaving and trying to punch out a few hours later, it happened AGAIN. My “fingerprint needed my password to be set up”. UM I ALREADY SET IT UP LIKE 6 TIMES.
Just way more trouble than it’s worth. I would absolutely use a different app if I had the option.
GregsterYT - Will not receive money correctly! Terrible app!
I honestly hate ADP with a passion. Every time ive had an employer with ADP this company finds another way prevent me from receiving my money correctly. 1st time I had an issue was after entering and submitting my direct deposit MULTIPLE TIMES every week and never got any money directly deposited in my account. Always a paper check after submitting my direct deposit. 2nd time was when i started for another company and my first and last checks had to be physical checks instead of direct deposit which is infuriating given mobile depositing physical checks is a longer process. Now recently Ive vividly remember filing EXEMPT for my federal taxes yet i look at my 1st paycheck paystub just to see federal taxes were withheld anyways. Ive never had issues with any other company. Workday is a FAR BETTER company which ive had NO issues with in the past. Use Workday instead of ADP PLEASE!
Ramon.varela - App is horrendous
I’ve used this app before with a previous job and honestly cannot remember how my experience was. Years later and I need the app again for my job. I’m not sure if it’s just me, but using this app is so stressful. The user experience is not there and I wish I didn’t have to use this app. It takes so long to make changes and when I have to type sometimes, it doesn’t want to type. Or when I need to click on a certain button it either won’t show up or won’t go to the next page. Logging in is unbearably slow and not to mention I’ve enabled FaceID a billion gajillion times and it still won’t enable. Anyway, I’m just glad I rarely use it… not to mention the app takes like 10 seconds to tell you “good morning”… and when you’re scrolling through anything, it’s so touch sensitive. I can’t scroll without accidentally selecting something you didn’t want
Xenonsky - Only to torture employees
This app is horrible. The only reason companies would chose this app is because it is free with ADP payroll services, which explains why it is so cumbersome and user unfriendly. The app does not fit well on the iPhone. It has no memory, so you are constantly scrolling to get back to where you were. It has no auto fill options or paste options. The only reason a company would actually choose to pay for this app would be to torture their employees to get their pay. I would give it a zero if possible. Then ADP will claim that certain features are only available if your company makes them available. That excuse may explain not having prepopulation options or pasting options but does nothing to fix the cumbersome nature of the app or the fact that it is not iPhone friendly. The only thing worse than this app is there web browser app, it is beyond cumbersome and I would rate it as user hateful.
Ikt - What a disaster.
The time off request is a disaster. All the icons are misaligned. You click on the calendar to enter dates, instead of calendar it gives you scroll wheels (like iOS 10 lol) without showing what day of the week you are requesting off. Just dates. You can’t type in a date, you have to flick the scroll wheels. The scroll wheels are also aligned to the wrong viewport so they touch the bottom of the screen, and when you flick to the half, half the time it invokes iPhone gesture controls instead. Then it added a third row, which I could not delete, though it gave me errors that the third row co trained no data. Clearly this was not tested enough. It’s ugly and it barely works. Must have gotten the cheapest app developers money can buy.
Update for response: I’m not doing all that. If you are unable to test those basic parameters, you are not ready to be a software developer.
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Triphipster - Brilliant
Worked first time out of the box, really simple and i could do everything i wanted, when I wanted. An improvement over the web based intranet site i. Currently use for ADP
Gregory Opera - Only works for Americans & Canadians
Most users trying to setup the ‘ADP Mobile’ application will find that no matter what they do, it simply will not allow one to login… After digging around in the application, I eventually worked out that this is because ‘ADP Mobile’ only supports clients in the United States of America and Canada.
That poses two obvious questions - why is this application restricted to certain countries (despite the global presence of the platform), and why is ‘ADP Mobile’ even available in the Australian App Store if we are not permitted to use it?
Obviously I cannot speak for how well the application actually works because I cannot login, though after reading the reviews in the App Store, it looks like it’s a pretty bad experience anyway; but I am still rating this a single star due to the fact that it is restricted to select countries.
Old mate bazza - Proper bad
Seriously this service is so unreliable, I just want access to my pay information and constant password changes and bugs hinder my access!
I want to check my leave hours and I can’t because of “maintenance”
Last time I needed access my password had randomly expired before it should have, and on that topic it’s 2020, it’s time for 2 factor authentication without needless password changes!!
Seriously, it’s not secure it rely on forced password changes anymore!
These guys don't like me - Not so good
It’s slow and clunky.
It logs me out far to often and I usually have to have an administrator reset it because it then locks me out.
Considering there was next to zero privacy issues with paper pay advise this seems way to complicated and is now an unreliable way to receive pay advice.
Aukrausmi - Love it
After reading and following the information from the web portal site I installed this app and love it and just to add to this it uses the TouchID if you want!!!!
Jqjq01 - No great
Have used this app for a few years now. It locks me out every few weeks when it’s time for a new password and I have o wait until I’m back at work to reset it. So frustrating this happens all the time so much so I had to write a review 🤯
Dave80.com - Useless
The app barely ever worked properly and since May hasn’t been able to show me anything current. I have to keep going back to the website to get my weekly info.
Useraalex - Absolute rubbish app
Complete waste of time and resources, constantly forcing users to change password, some users don't want to change their passwords all the time. Fingerprint login never works. Not by choice had to download this app. Our company uses this garbage.
Jaci73 - Password needs changing too often
Password needs changing too often
Alextbone - Very limited function
No access to leave history, staff leave page, other information found on the ADP website
UberSpank - Pretty useless
Every. Single. Time.
Whenever I try and use it, it tells me access has expired and I have to go to my laptop and reset everything. Deleted.
Mark from Melbourne, AU - No point - uninstalled immediately
There are so few features this app is next to useless.
The features which are the are all returning errors or no data at all.
Mitch569 - Errors on new iOS 14.3
Not functioning with new iOS update.
When it does work it is extremely slow and clunky.
Horrible app to use day to day.
Shhhhhhhhhhhhhhhhhhh71 - Cannot access the app.
Cannot access the app, and very slow responding to solve the problem.
Abg Carl Lam - It's not a user friendly!
It's not recognise my details to login on the app. Keeps saying wrong user id or password. But details are correctly login on the website.
OzHaydn - Can’t log in
App asks for email address and password. I don’t have that, just a client I’d, user I’d and password. So I can’t use the app. Useless.
Foodanceating - Only for USA and Canada :/
Cannot use for Australia, cannot login at all. Please make it work for Australia. Very time consuming to have to use client ID and user ID via the website version.
Ineedit2worknow - All good until I needed it
Stopped working the day after I left, was supposed to be available for 90 days.
Done with this useless update - Deleted straight away
Doesn’t even allow you to log in, waste of time
Worker81 - ADP
ADP what can I say forced to use it for work to access pay slips what a piece of junk way to convoluted makes everyday tasks difficult enjoy
Aufail - Useless
Doesn’t work in AU and doesn’t seem to have any features like approving leave requests anyway.
Laz-91 - STILLDoes not work if you have a client ID
Version 3.0 still doesn’t allow those of us with client ID's to log in for some inexplicable reason
Jzx81drifter - Garbage
Fingerprint login doesnt work, password login is cumbersome at the best of times. App doesnt offer same features as the website.
Never can see my payslip - Pay
Very hard to use and log in to
Bec8 - iOS 13 doesn’t work
App won’t even open, please fix!!!!
Robrobrobborborbor - Rob Otis
Probably the worst app I’ve ever used ( or mostly not been able to use )
Chriseddy220782 - Doesn’t work for my company
I downloaded this app from the App Store as an Australian user. Doesn’t work.
JamesTrain - No Aussie love
Doesn’t allow you to login without client ID and why is this in the AUS Apple Store if it doesn’t work in Australia?
Mormotionagge - No international support
Why can’t I use this app in countries other than America????? The world is a bigger place, surely you realise that..
Mathers12 - Disgruntled
Does not let you log in - should be reported.
Hi.100 - Waste of time
Useless bring back paper payslips
Samirdelvira - Not supported in Australia
Can you please make it available in Australia!!?
Peripetetic2013 - No Australia support
This product can only be used in the USA and Canada.
B a d app - Limited global use
Only for Canada and USA. Rest of the world doesn’t matter!
Nicksterrn - Mr
Very slow and over complicated for a payroll app
V for Victa - Australia???
When will this be available in Australia?
Dovyzing - Doesn’t work in Australia
Cmmccomb - Don’t bother if you live outside US or Canada
Lozza8686 - Classic stitch up 😂
Doesn’t work for aussies. What a fail
Mitchyy46 - Confused
Does this app only work in USA & Canada?
Appcouldbebetter - Needs a lot of work
The only thing the app is good for is getting payslips, needs a lot of work to enable other features like the website
Crapgeast - Don't work
No matter how I try it won't accept my login on my phone but works fine on the iPad 🙁
GrimmjowAH - App doesn't work
App won't let me login. Doesn't even ask for Client ID. Do not download
Nay_Nay12334 - 👎🏼
Doesnt let you log in fron australia. Needs major work
ADP USER AUS - Not working in Australia
Installed the latest version of the application but it does not work for ADP Payroll in Australia.
MatthewAParker - Doesn’t support AU
doesn’t support AU.
Ekkcf - Horrible
Worst payroll system ever. Asks for an email now on the app which was never set up initially. Therefore I can’t just sign in with my username and I can’t get into it now.
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Tallpaul37 - Great app
Everything is easy and user friendly
Mibo1234 - Slow and does not save Touch ID
App is very slow to open. Doesn’t open at all sometime. Just a hula hoop forever. Does not memorize Touch ID ( very annoying). Entering hours in the end of the week day by day requiring saving everyday is also annoying. Why can’t it be: hours -check mark 5 times and save once in the end?
J0shua47 - Unreliable and full of bugs
They prioritize greeting you in the opening of the app than having a functional log in button. Only works 10-15% of the time user wants to click in or do something else
MrsGu. - Slow to load
App is okay. Slow to load most of the time. Definitely needs some improvements.
LocWolf - App is broken
I have to change my password almost on a monthly basis. It can’t remember my password even though the password is lock to my biometric ID. If the user is unable to sign in to see their account the app isn’t user friendly.
Deklin_barber - Calendar Integration
Think the app is great, and pretty handy to use. My only wish is that they would integrate “export to calendar” since I use my calendar for everything. It can be a pain to login every time I need see shifts.
Jimmyisrippin - Passwords
Being forced to change our password this frequently on a payroll app makes no sense. It’s not like we have access to actual money on it. My banking doesn’t force these changes.
S.Lesley - ADP Misery
I have found ADP very difficult to use. It’s quirky and is often hard to open. We also use the system to track our hours at work. This is particularly flakey. I can’t ever get my hours in on the first try. I preferred our previous system.
Censoredman - Annoyed
They kept harassing me for a review. Here you go.
Mousie1 from mousieville - Not working right — fix it
The payroll section says:
We apologize. There is a problem. Please try again later.
It’s been like that for a few months now
Thought the update would have fixed it NO it did not
Jdgdhjdbxbxjak - Probleme
Il y a toujours un message d’alarme qui s’affiche quand on ouvre l’application qui nous dit de réessayer plus tard, mais finalement quand on click pour voir notre paye, ça fonctionne quand même
Pouvez vous réglé ce message d’alarme qui s’affiche pour rien ????
Kolotordoc1 - Crapdp
It is extremely annoying, sometimes it doesn’t let you log in, when you finally do it, it shoots down by itself, not letting me see or do anything. I have removed and reinstalled the app many times and still it doesn’t work.
Waiting on a payday - Slow and Antiquated
This app sucks, it stalls and is super slow.
NicTse0710 - Bad system
System sucks, keep forgetting my face ID and username. It takes hundred years to log in, sometimes even can’t be logged in.
Riwoonim - Sucks
App sucks. Forced to use it. Very slow
DuckBay2 - Doesn’t remember login on iPhone
The app will forget your user IF and password and FaceID every few days on iPhone
Greatmilenkoshatchet - Ugh
This app works on and off for me. Lately it won’t even let me sign in anymore. On the computer it will but not on the app. I just wanna see my pay stub without going on my computer :(
Canadian clint - Pay
Samikhlaq - Review
Good app l like it
Wsssgi123 - Easy application
Super easy to use!
Noshsy - Extra ordinary
Contrykenny - .
Great app but still doesn’t show how much vacation pay I have left in my account to take out
StarWarsBuff68 - Employee time cards can’t be filtered by direct reports
When completing employee time cards on the app, I can’t filter by just my direct reports, so I have to search through 358 employees just to find my 6.
On the desktop version, this is very simple.
The mobile app really needs to step up its game.
Dre2019 - My review of the ADP app
Would of gotten a 5 stars but every 6months you need to update your password. Waste of time I understand security but that’s ridiculous at least make a code come as text or email instead every 3-6 months to re verify instead.
Michael kowalchuk - Opening program
Totally usless and stupid.. no matter where I pick or select program won’t open. I totally hate it
To much pay to win - Average
There are too many problems with punching in and out, also having to change the password every few months is dumb! Also half the time you try to look at pay stubs they just don’t load!
Jessie claudelle - Timecard
Timecard is always unavailable.
Manni_76 - Tax pie chart vs pay
There’s always updates and it seem to get worse. Why did they take the tax pie chart away, please bring it back. I like to see the amount of taxes the government takes.
Ourael - Let me check
Let me check after I will write down review
W00denshoes - Good ideas…
The ideas are there, the execution not so much. App is extremely laggy (updated and 6 month old phone). Often need to close and re-launch.
And for Pete’s sake, why is there not a big old
shortcut button for time card? That’s what everyone uses it for!
Stevenwu1 - Time card
Time card always seem to have an error message every time I open it
Dhywfg - Bad new layout
Not a fan of new layout. Want schedule button on front page. Don’t want to have pay info on front page.
Boris_~#awsome - Notifications show when there’s none
As per developer, I tried resetting the app to no avail. It still shows I have 1 notification and I cannot find it. I will delete it until this is corrected
Kevbot22222 - Trouble with time-off requests in latest update
After the latest update my time-off request section only loads into a blank white screen. This prevents me from taking any time-off actions in the app. The rest of the app is behaving normally, and without issue.
H_41 - Missing feature
Allow app sync schedule with external calendars (via email) would be a great feature addition.
Julio__G - Very Limited
I only use it to avoid going in through Remote Desktop at home. There is very limited functionality in this app and there are bugs (like notifications remaining despite there being no actually messages). I can’t do basic things in terms of managing my staff time sheets, like edit submissions, add notes etc. only good for approving if everything is correct.
Tere garven - The worst app ever
Asking to change your password all the time, very slow, takes ages to access to your profile
Wallman2001 - Missing information…Slow to respond
The app while great in theory is missing a lot of the information to be able to work in the go…schedules never work, no option for sub dept and no option to switch to work under delegated tasks. One new issue is that notifications don’t disappear it still shows up after completing all task although reviewing pay statement never disappears. I tried resetting but nothing changes.
Picky manager - This app is SUCKS
Can’t approve time off. Can’t clear notifications, there are no new messages or anything but still won’t clear. Before developer asks me to refresh/restart, have already done that. Maybe hire some tech personnel that actually know what they are doing!!!!
Loksnd - Adp clock in and out
How come everybody clocks in and out on their phone while mine not showing on the app pshhh ugh!!!
Why am I playing again - Password
I don’t like having to change my password all the time
Bmerdinian - Never accurate and buggy
You’ll receive a notification of your pay after depositing in your account, sometimes it says you have a notification and you can never find what it is. So in general, the app is buggy and needs to be worked on. I can never check what
What’s my pay
Denis1237 - Impossible d’accéder au pointage
Impossible d’accéder au pointage
Pushupdude - Not good
I see notifications but when I open the app there’s no indication of
Any notification given.
Spootfran - Francine lajoie
I really like it.
The Stocks - Not Impressed
This app is always glitchy and half the time I can’t even log in. It seems to always be down when a person needs it. Entering any overtime is a three or four step project when it should be a single step. And the fact this new upgrade hides all functions behind the more button. Why have only three options to do anything, and then hide 75 options under the more heading! Just another wasted effort trying to find what I need!
Make it work and make it easy! I don’t care if it’s pretty! It has to work!
MBK Kindom - Mr. Befekadu Kassa
It’s fantastic app saves paper
SalamanderPreformance - Location service
I can never sign in or out for work alway say I’m across the street when I’m inside the building
TruckedUpTy666 - Useless
I would give it zero if I could. Most frustrating app, issues with logging in every single time I use it. Can’t even access my pay stubs.
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