C.K.20 - Password Expiration Date
I like the app and I use it every day but when it tells me I need to reset my password and says it will expire it doesn't say when it's going to expire. It would be helpful to know when the expiration date is so people like me can change the password so we can still log in without having to reset it when it has expired. Just letting you know this is a suggestion for you guys so future users can have a good experience etc... Other than that the app is great and nice to have to log in the hours you work. Many thanks to the team and hope you guys are doing well. Blessings to all! Thank you! Sincerely satisfied customer.
Ps. I don't understand why I need to change my password so often. I get used to the old one and then I gotta create a new one it's kinda frustrating. But I'm overall quite satisfied with it.
Authentification issues - Support is very unresponsive
Ive been using ADP for about a year now. There’s been an issue twice where I can’t see my paystub for months. I’ve tried using the online support through the website and the chat bot doesn’t respond. I called the hotline and had my time wasted multiple times. I never was able to speak to a representative and they just said speak to my employer. When I spoke to my employer she took it up with ADP and they sent her a link to set up a profile when I already had one started. I feel stuck between a rock and a hard place and ADP would rather not lift a finger to try to help those who rely on their service for their own proof of income when there’s an issue with their systems.
Update: The email that you gave me to address my issue did the same thing that your hotline and online support for your website did. Nothing but say “your HR/payroll has to contact ADP in order to fix the issue. (Which they have. I was in the office looking at the screen and listening to the phone call) I find it deeply disturbing that a company with such great responsibility over people’s livelihoods would take such nonchalant action with addressing these kinds of issues. Me and my employer have been more than patient with your company for over a year and still nothing
Csoule14 - UPDATE: Still slow, only works half the time
Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time.
Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.
Skyy64 - Just. Get. A. Bank!!! Warning !!!!!!
I have never been more frustrated with a service provider in my life. I called to ask a question about Apple Pay and the customer service guy who barely speaks English blocks my card for “Suspicious activity” even though you have to pretty much give them all your life information JUST TO SPEAK TO THEM!!! My question is how if there was suspicious activity with my card when I called was I still able to ask them information ABOUT the card? Had me on hold just to tell me that they can’t do anything and that I need to send sensitive information to an email address which haven’t even responded to me. You guys are CROOKS. You lock my card when I call to ask a question. You tell me I’m suspicious ON MY OWN CARD which they ask for your social and employer and a whole bunch of information only the cardholder would know and that’s not enough. Your customer service is obviously outsourced in another county and the language barrier is frustrating when they don’t understand what you’re asking or can’t do anything. JUST GET A BANK ACCOUNT. I STILL don’t have access to my account and every time I call they give me the same answer. It’s not worth it. Worst experience ever. And I’m going to continue to spread the word about you to whoever will listen.
Kita111979 - Irritating
ADP is a wonder concept, however if there is always a problem with it then it’s not good. There has to be a way to update this app or make a better version of it. ADP is a heavily used app by many many employers. The problem is that’s is always something wrong with it. And at first I thought maybe it’s just that some people don’t know how to use or navigate the app. No, that’s not the problem. The app is the problem because it’s always slow, or something is wrong where you can’t get into something and do what you need to do. For myself as a store manger this app is really important to me!! When my employees can’t clock in or forget to clock in or out the fact that they can text me and I have the ability to fix their time no matter where I am is awesome. The fact that Sunday is usually my only day off and I don’t have to leave my home and drive to my store to submit payroll that’s a life saver. But when I can’t get into my peoples time or I have to remember to keep logging in and checking to see if I can send payroll that’s not helpful. It’s happening more and more and it happens to everyone. There must be a solution to this problem. Thank you so much for your time and interest.
Asiyarox - The laggiest app there ever was
I’m convinced there hasn’t been a decent update for this app since it was released. This app is SO slow and half of the time is lagging so bad it doesn’t log my clock in or clock out punches.
First off, the log in screen 🙄 good luck if you miss Face ID the first time because you’re going to have to close the app and reopen it because the Face ID button in the upper right hand corner doesn’t work! When you finally do log in, you have to watch the ugliest, slowest, glitchiest graphic there ever was telling you once again that you’re in the ADP app in case you didn’t know already after spending 5 minutes trying to log in. Past that point, if you’re lucky, the Home Screen will load. Other times, you’ll be left staring into the eyes of the spinning wheel of death waiting for it to load. Which eventually will lead you to closing the app and going through all of that AGAIN.
The layout and style of this app also just reads as dated and definitely needs a modern touch. If the app actually worked and was easy to navigate and use, it would be great. Hopefully a face lift is coming up for this app soon.
Haldricsfury - App is absolutely garbage
This app worked properly for the first week, and I’ve fought with it every day for the next 2 years. I’m fed up and wanted to go out of my way to put a review here now because I’m just so done with it.
-app crashes, freezes daily
-ALWAYS, always, always forgets that I enabled the “log in with a look” feature. And when I say always, I mean every single time I open app. I can enable the feature, then it will accept my info and log me on, I do what I need to do, then log off. I then come back an hour later for some other task, and it will have the nerve to ask me to enable the feature again, and ask for a password to enable. As if i didn’t just do this earlier that day. I’ll set it up and then repeat. Finally o decide to just forget the face feature and just log on normally, but wait, the app now constantly asks if I want to enable the face feature every time I reopen the app. Essentially adding an extra step any time i want to just use the app! This is so frustrating and hope somehow developers magically know what they’re doing because this is the worst piece of application ever invented! I’d give it negative stars if i could
Not ok1 - Used to work, now it doesn’t
Update: every time I log in, it says I have a temporary password that can’t be re-used, which forces me to re-set my password. I don’t have a temporary password. It’s just a regular password.
Update: after the app has been updated, it worked once. Now, two weeks later, it does not remember my password/tells me it is incorrect, and asks me to reset it upon login.
The app used to work fine. Now, every time when I should be able to use touch, it asks for my password. I enter my password, and it tells me my password is incorrect. I re-set my password, and it tells me the NEW password is incorrect. I have only been able to log in once in maybe 3 months? Please fix. I also note several people have written similar reviews. I’m concerned about the lack of customer service and support given the problem is ongoing. Doesn’t speak well of ADP.
Update: after receiving a “developer” response, they say I need to contact my HR for a problem with THEIR app not working?! It’s your app that is requiring and not recognizing passwords! Even more concerned that problems aren’t being investigated, but passed off.
MrFactotum - Problem With App and Help Is Inaccessible
When I first downloaded this app it seemed to work fine. Now, after several days use information that I enter in the app needs to be corrected/resubmitted through the online web site portal. What's more, when trying to contact email support for assistance I am required to select the category of my app problem from a drop down menu however the problem that I am experiencing doesn't seem to fit into any of the categories ergo I am not able to contact app support via email. What's more, I am told that others I work with are also experiencing problems with the app. Fortunately, my company will shortly provide me with an alternative to the iPhone app and the from home computer login but it is disappointing and frustrating, nonetheless, to think that the information put into the app is safely recorded only to find out that such is not the case some time later. What is infinitely more frustrating is not being able to find a way to contact app support via email regarding my problem without having to submit bogus information to get past the ADP app submission form. I will delete the app and use the online portal instead.
Pedrovious - Pedrovious
I give this four stars because it work well but when it doesn’t it can be frustrating. I have an iPhone 6S plus and can have issues with the app. It periodically will shut down when I go to punch the clock it just goes back to my phone screen. Lately it kept asking me to re-do password and sometimes I user ID. And even asked me to redo my thumbprint three times in one week. Sometimes I shut my phone off and back on and it works or call actually delete the app and then reinstall it. That often works too.
It tends to go through spurts like this and then works for weeks. All in all I really like the app! Having the availability to punch in before I get to my computer is great. I often can get sidetracked with people asking you questions before even sit down and easily forget to punch in. I would easily recommend anyone to try it.
Jksclusoie - Bad service
I have an IPhone 6 and I can't afford a newer one at the moment. I had a hard time understanding why ADP doesn't fix their app bugs anymore. They should update the up for bugs as usually but my iPhone acts like it's hacked when I try to log into my adp app. It blanks the screen and throws me out of adp, and often times it's just citing me right when I'm about to clock in or out from lunch. It is a horrible app, I'm sort but it has mast up my daily clock ins and outs to the point of where my employer keeps reminding me to properly get to work on time or clock out ...
If I could use a alternate option for my job I would immediately do it.
Sorry ADP, but you're a long way from professional. Even Chinese apps that often steal people's data are the least technologically doing a better job than ADP with all do respect.
Thanks at least for giving me the option to express my opinion regarding your unprofessional service.
WaadFoGaad - Outdated, glitchy, badly designed.
Pro: punch in and out without messing with a time clock, allowing social distancing.
Most features are useful, though badly laid out.
Being able to see your hours and pay as you go through a week is great.
Cons: punch button and transfer button are so close you may hit one accidentally, adding to this, a slow internet or service connection causes the time to populate slowly, making the buttons jog down when you’re trying to transfer, causing you to hit punch. It’s badly laid out, and would make a lot more sense if the buttons were side by side, so as not to cause misalignment if the clock populates slowly.
Requiring full password every time you’re logging in on your phone. Unnecessary, and time consuming in a fast paced environment. Please update to a 4-6 number pin system, if it’s good enough for credit collection and banking apps, it’s secure enough for a work time recording app. Streamlining a user process should be priority 1 in building an app.
No ability to note incorrect punches or transfer updates to be found. If it’s possible, there’s no easy way to find it. Please either add this ability, or add a tutorial page on how to use it if the feature already exists.
Having an employee editable transfer and punch system would be highly recommended, not every punch and transfer is necessary, and even just a simple flagging system for incorrect punches and transfers would be useful.
Gpabluearms - The most unreliable time management app I have ever used
This app doesn’t function correctly when on the mobile network. This app doesn’t work when connected to strong WiFi. It’s about a 50/50 chance that it will log your punches, sometimes it won’t log the punch even though it says it was successful. I have had to try and recall time cards from a week before, undoubtedly losing some of the time I should have had. So now every punch I make in the app I have to also write down in a notebook.... seems a little ridiculous, why not just use an old fashioned time stamp machine at this point, if I have to write everything down anyways then what’s the advantage of the app? It does have nice features like being able to see all your pay history and stuff like that. Basically it has potential, but the major bugs prevent it from being anything other then an annoyance and a hindrance for myself and the payroll mngr who has to talk around an correct all the messed up times. Productivity stops, efficiency stops, the whole operation jams up on some level. If the app ever gets fixed I’ll delete this or write a positive review.
StarsOvation - Worked great until I got locked out
EDIT: it took way longer than it should have to get back into my account, but discovered that the phone number on record was incorrect preventing me from getting texts. It would be nice to have a way to confirm your information to prevent these issues without having to go through HR, a call with the help center, and months of being unable to figure out the issue.
I loved being able to check my info quickly using face recognition. Somehow, though, I got logged out and when trying to get back in, my account got locked. I tried the “reset password” option but I never get the text and don’t have access to the email on file. ADP suggests I contact my HR manager, but that still doesn’t work. We even changed the email on record, and it still only gives me the option for my old email. So now, I have nothing. Very frustrating.
MurderMostFowl - so bad it feels like a college project
How a multi billion dollar company can have an app like this is just ridiculous. UI fails like calendars that don’t pop up until after you’ve entered the date manually. no summary pages when you enter in data, no status for time off requests, some sort of weird calculator widget that no human would want when you’re entering in hours. Completely idiotic UI displays that show you your possible time off options but don’t let you tap that option to enter new time... silly me I should have known you have to press the other tiny button at the top that says request new time. What are the other sections of the page even for!?
Also if you switch away from the app it reloads the page like a website and aggressively times you out. But please show me that stupid login animation again. I’m sure you’re proud of it.
Also why does the UI show a password box when fingerprint ID is enabled? That’s just confusing. just one of many dozens of design fails. The entire thing is just a master class in poor UI/UX design
Muzzy1992 - I have the I phone 11 pro max
I have only been using this app for 3 weeks now and had to call Human Resources department to fix my pay. Because the app said that I missed my punch out when I know for sure without a doubt that I didn’t miss a punch out. Because it will state after punching in or out that you’re punch was successful in which it did. Therefore shorting me hours worked. Also the app automatically takes out a half hour for lunch break but we get paid for all of our time there. And it takes a while for the screen to appear at times it just runs really slow even when I’m right by the WiFi. So I think it could be a really good app because it would be convenient if it worked properly all of the time. I shouldn’t have to call my director of human resource and explain to them every week that something else went wrong. Now that’s what makes it inconvenient but if you could just fix those issues it would be great.
Yourchildmo - Lots of bugs, obviously not a priority to ADP
This app forgets that you enable login with a look every single time you login. It asks, “Hey, would like to enable logging in with your face?” And you go “Hey, that’s great! Works with the cool features on my phone!”. You do what you do, then later that day when you go to clock out, and you’re like “oh yeah, I can just look at it to login!” NOPE LOGIN AGAIN PEASANT. WOULD YOU LIKE TO ENABLE LOGGING IN WITH A LOOK? “Erm... I thought I did but maybe it didn’t take or something...” HAHA NOPE I WILL NEVER ACCEPT YOUR DUMB FACE TO LOGIN BUT KEEP PROMPTING YOU EVERY SINGLE TIME.
For real, there’s a bug that literally never remembers your Face ID, but always prompts you, it’s very annoying. That and there’s another bug that will error out when you try to load the clock sometimes. But seriously, every update I get hopeful that the feature actually works, and every time I’m a little more deflated. At this point they should just remove the Face ID altogether, it’s obviously not working for more than just one or two people. It seems like the ADP devs might have a very limited amount of devices to test on.
Totesmágoats - Don’t be late
Everyone complaining that the app is slow, laggy, glitchy, etc., are the ones who are trying to clock in at the last possible second. I have had no issues with this app. Quick clock works like a charm. I did notice though that if I don’t close the app after a quick clock, it will still say to “clock in” even though my clock in was already recorded. It’s a very easy fix, simply close the app, reopen it, and press quick clock again. It will then say “clock out”. This is barely even a minor issue so it doesn’t bother me at all. Logging into the actual app takes like 5-8 seconds depending on your connection but once your in, the app runs smoothly and quickly. I love all the features this app provides.
Ohbiyismtthisfun - You’re made to use it, but you won’t like it
I have the app One Star because it never works properly. I work for a Duke n Duchess and in my area the Duke n Duchess stores, Dollar General and Family Dollar all use ADP.
I can never clock in, the option never even appears for me and my Manager has to put me in manually. The app constantly keeps changing my bank account information, and never saves my information when I manually repudiate it, always giving me “there’s been an error, please try again later”, it lags so slowly to log in, change screens, or even to log out.
When you ask it to find a bank so you can get money off of your card it tells you the banks are surcharge free, except that’s a lie and you’ll miss $3 per transaction
Support is never an option as the only support they have is a bunch of FAQs and even when you have your Manager email them or call them they still refuse to answer promptly
This entire business is unethical, and unprofessional and anyone that hires you that uses the Aline card and ADP you’re better off quitting and finding a better job anyways
AshNicoleJ - Horrible
This is probably my most used app on my phone but is the worst. Constant log in errors, internal app errors, errors viewing or adjusting my time or other employees, etc. Just all around a non user friendly app. It’s been years with no improvements. My face ID feature constantly gets disabled on its own. Another issue- It’s like pulling teeth just to enter in my time. I have to put in the clock in section, clock out, GO BACK TO THE FIRST SCREEN (takes long to even update time you’ve just entered and go back), clock out and clock back in. Why isn’t there an option to enter it all in at once?
After 4 years of use with little to no improvement I’m really frustrated with this app. The bad thing is I have no choice but to use it on my phone because I am a manager which requires me to manage my employees’ times outside of working hours.
One would think think number of negative complaints against this app should be alarming to this company. They should have worked on major improvements and changes on this app all around by now!
ILLM4tic - This app is garbage
There’s always something wrong with the clock in system. I hate the fact that my employer uses this. Multiple times I clock in at the start of my shift and when I go to clock out at the end of my shift I notice that my clock in time has been altered somehow. I’ve in at 10:30AM and by 8PM when I’m logging in to clock out. My clock in time says 3:30 PM. There would be up to 3 clock in punches with similar times on it. I’ve had to have the Payroll HR rep correct my time 3 times already. It’s also the end of my shift and I can’t clock out . My supervisor told me that there’s an outage on ADP. So it’s not just me that can’t clock out. Everybody who’s working at my job today can’t do it. Fix your app. Things like this shouldn’t be happening. ADP should not my glitching and altering my time card on its own. If I don’t notice it myself, I’ll get rob of my time that I put hard work into. Don’t even try to tell me that it’s not on ADP. I know for a fact that ADP is doing this. I’ll say it one more time. FIX YOUR APP. It’s terrible!
@bhi9730 - Login issues with FaceID and Remember password feature
The developers have created a loop of terrible experiences when logging into this app. The app doesn’t remember your password whether you enter it manually, have fingerprint or FaceID enabled.
Literally, every time I have to put in my full credentials because the faceID never works on this app and it also forgets the password that you entered last time, even when you click “Remember my Password”.
This is what happens with FaceID: When you log in and since faceID becomes automatically active, it gives you an error message because it does not remember my face. Then, you might think of entering the password manually, but before you even get a chance to enter it in the box, the error message pop up would have arrived. This happens each time you try to log in using FaceID. Eventually, after 5 failed attempts the account will be locked and you will be told to reset password. And when you log in next time, the loop continues.
Naw t available - Useful but unstable
When it works, it is a helpful source of basic information. It’s so unstable it’s more often a source of irritation.
More detail: mobile app on an iPhone 6+ with iOS 12.4.5. Program opens, but a fairly long time to get to logon screen. 100% success rate. Logging on with thumbprint or with password makes no difference. Logging on with cell or wifi-assisted cell makes no difference. Day or night makes no difference. Location change does not help.
Long dwell time to load first page (over two minutes. Often longer). 80% success. Select second page (detail of current pay period). Long dwell again. 20% success. Select any of the detail pulldown menus (taxes breakdown or retirement, etc). Less than 1% success. Occasionally screen actually loads before booting itself off. Another 2% of the time.
Failure signature is the same no matter where I am in the app. Screen goes black, app kicks itself off the main screen and returns to the logon screen. Does not close the app. Re-log-on required. Sequence repeats.
Only time it completely worked recently was when I was able to access the “submit feedback” button within the app as one of the second pages loaded. Then it allowed me to access various pages at will for 20+ minutes before failure.
I’ve used the ADP Mobile app before without trouble. Last time I used the app (3 months ago), it worked without incident.
KDowty - Can’t log in/UPDATE
I have had this issue solved already, Thank you for your response though. APP has and is working.
I have been having problems signing into my ADP mobile app for the past 2 weeks and still today, nothing. I put my information in and then it takes me to the screen where it usually shows the pay period, but all I get is a circle rotating and if I let that circle keep going around and around it eventually times out. I now have 2 alert messages in my ADP app and I can’t even open them. I have erased this app turned my phone off/turned back on and downloaded the app again and still nothing. Please correct this problem as I need to get my information and pay. Help Help Help!!!
Iffhjdsbrs - Loathsome App
Because unfortunately there is no way to express your opinion to a real person, I am forced to write a review on here about this company overall. I used ADP with several companies by now and I could confidently say this is the most terrible, loathsome, frustrating, none user-friendly, complicated, uneasy, anti human website/service/company/management I have ever used in my life. I cannot begin to describe how much I despise myself when I use it because I simply don't think it is made to serve but rather to control, manipulate and make things harder. I am bummed and disappointed in every company that uses this service as it should be boycotted. Some of the reasons for me loathing this service:
App is laggy, and does not accept time off requests from everyone. So pick and choose (probably an agenda by the company)
No human support. They just tell you off and ask you to call your HR (thanks for the help)
Old interfere vs new interface on the website. You only have an option to switch to the new one but not go back you the old one.
Some options are only available on the app!!! You heard it right.
Website literally does not work well on Firefox and when i attempt to use chrome by copy-pasting the link from Firefox all i get as 'incorrect login' but i just changed my password?!
And many others. I do not recommend this service or app to anyone. Terrible, simply terrible.
FrustratedADPUser - Never works.
I don’t enjoy emailing my boss every single week when I review my time card because this app decides to “record” my punch but then actually doesn’t. My hours are ALWAYS off because of this app and sometimes the app will randomly clock me in or out when I’m not even using the app. I end up with long explanations to my boss every week as to why my time card is a mess. And that’s just when the app actually lets me use it. If I had a dólar for every time this app crashes or just decides to not load I wouldn’t need a job to clock into at all. Unfortunately at my job we are required to use the app more than just clocking in online so I’m stuck hoping these people will one day fix this app. And it’s not just a problem for me, my boss is always reassuring me that she gets several emails from several employees every week just with time card problems to fix because of this app. If this app actually worked I would love the convenience of it, but it’s hard to like it when it never works.
Awiilyd - Terrible
At least 3 days a week it won’t load, just says “oops, something went wrong”. You realize this is my time card, right? When it doesn’t work I have to rely on someone else to correct it. I don’t know how many hours of pay I’ve lost through this absolutely miserable app. You owe me lost pay.
*Update* the developer reached out and said to try turning on Wi-Fi calling to see if that helps. That didn’t make any sense when I read it, but I tried it anyway and of course it didn’t help. I still get an error message and I can’t punch the time clock. This is still a terrible app.
Yes, ADP, I know I can contact payroll to get my pay adjusted for all the times I couldn’t use your app to punch the time card, that’s no excuse not to fix it. There’s been at least 4 updates since I started having this problem and none have made the app any better. I can load every other app when yours won’t, so it’s not an internet connection issue. Please do better.
Raenesha12 - Not working
It depends on your phone network now I have a iPhone so you would think on a 1,000 phone I should have no problem but this is how we clock in for work and the first week went well but the last pass 2 days I haven’t had good luck on this mobile app in the building I work in when I get ready to clock in and it’s a problem on Tuesday my phone screen locked up so I had to clock in on a time card I’m glad we didn’t do away with them all together otherwise how would we get paid for the hours we worked. Then on Wednesday it said I was putting the wrong password when I know it was the right one I had to rest my password so this app is more trouble than helpful to me and if I didn’t have to use it I wouldn’t use it.
Kylepohsib - Very buggy
This app crashes a lot on iPhone I am constantly having to re log in due to the app randomly crashing and every day when I try to enter my password the first attempt when clicking in the password box will kick me out of the text box and I have to click it again. I am a field service tech and this is not something I want to deal with every day while driving. Also this morning I wanted to request a sick day but I entered the day in wrong because for some reason the app defaults the date to the next day so if I requested it on Friday it will default the date to request it on Saturday and I went and erased the request after I realized that happened and then I get a security message that they are logging me out for my protection and I was not able to log back in and correct this idk if this is a timed lockout but super frustrating when you can’t correct a mistake before the manager possibly approves it incorrectly bottom line I absolutely hate this app it needs to much work.
Dimhof1978 - Slow to load, connectivity problems
This would be a great app if it didn’t take so loooooong to loooooaaaaad. Some days it’s fine, but more often then not, it takes several minutes to load the dash board- That is, if you can even log on. So many times I’ve tried to log into this app to punch in for my job or take a lunch break, and there is a “cannot connect to the server” error that pops up. And when it does connect, it takes sometimes like 5 minutes just for it to log in. I literally have to plan on trying to log in at 12:00pm when I start work at 12:15pm just so that I can punch in on time. Same thing for Lunches. Take lunch at 5:00pm- start tying to log in at 4:50pm otherwise, you’re late. Other than that, it’s great. I like all the features, being able to see my past paychecks, and punches to check accuracy. So, I they’d work on the load time and the server connection issues this would be a great app with no complaints.
EdsonSLop - Works Great, but...
The app runs smoothly and don’t have any issues with it when I’m logged on. However, every day I have to Enable “Unlock with Face Recognition” and input my password. Sometimes it happens after I have closed the app. Not sure if closing the app clears the cache, but this doesn’t happen to the other applications I use that allow me to enable Unlocking with Face Recognition. Please, if possible, please fix. If this is not possible let me know so I can change my review since it is out of your control. Thank you!
With the new update, the developers may have fixed the issue reported. Hopefully that did the trick and I don’t run into the same issue.
Justin America - Terrible
There was a time, not long ago, when a employees would be able to see what was in their pay check. Then the employees company decided to switch to the ADP mobile app. Woah is me cried the employees, woah is me cried the single mother, woah is me cried the HR lady as was flooded with emails and phone calls. Nobody could see what the percentage in pie graph form of how much the federal government was stealing from them. Around that time a most glorious of man freed three Americans from the evil grasps of North Korea, but I digress. The ADP app with its lack of seeing ones pay check caused the employees to bounce checks, it caused the single mother to miss feeding her already malnourished child, due to the high price of goods and services caused by over regulation and taxation, it caused the HR lady to quit her job and not knowing who to discipline the company allowed improper behavior run rampant. Sexual harassment lawsuits became the norm as the men had no control over their libido and the company went bankrupt settling the cases out of court. All because the ADP didn’t do it’s one job.
Bumblebree0514 - Mostly useful but can be pretty annoying
My job switched to using ADP as its agency for payroll. I was never impressed, but I do acknowledge its usefulness. Everything that I used to have to access separately (paystubs, tax forms, benefit info,etc) is now mainstreamed on ADP. That’s the great part. The not so great parts? Having to frequently log in and switch on Face ID within days (sometimes within the same day) of each time I log in to record my hours. And in general the app is a bit slow. (just like the website, which for the record I also hate using because it keeps telling me I’m logged in somewhere else when I’m not and no one feels like deleting cookies or whatever every time I need to access the site so here I am with the app. I’m thinking the developers just need to take more time with this stuff, honestly) 3 stars until ADP steps their game up.
Murdur1 - Convenient, but just barely
It’s a nice app, but it definitely has issues on my iPhone 6. While it’s convenient to have so much of my work information accessible from my phone, it’s terribly slow, and sometimes pages or menus don’t load at all. It was ok when I downloaded it a couple years ago, but it’s been this way for as long as I can remember now; months and months. On top of that, it’s very rare that a time-off request made in the app will actually make it to my supervisor, so I have to do that from a desktop to be sure.
Besides that, it’s got basically everything the desktop site offers in your pocket; everything I regularly use, at least. You’ve just got to have the time to wait on it.
All in all, this works incomparably better than their awful mobile website does on iPhone Safari.
Zat55 - Adp app
When is not wanting to open at all I don’t know why I can sit here for 30 minutes to an hour and it still loading it will not let me in and I need in so I can get my tax W-2 forms out so that I can do my tax return I cannot do that if it keeps loading and loading and loading it doesn’t open where I can go to login and put in my password it is circles the little thing of loading for hours and hours and doesn’t even let me in because it one day I want to do go and go and go for three hours and it still was loading it never loaded I just think that it needs to be updated or something and it doesn’t seem to want to update on my iPhone 8
Flyer33 - Problems with Time Off Request
After iOS 14.5 update, unable to enter “Start Time” or “End Time” of Time Off Request. Neither the time selection scroll wheel or standard keyboard are functioning for those fields. Enabling the “All Day” switch allows the user to press the “Create” button, but the Time Off Request is not created. The user is taken to a new page. The page title is “Confirm” but the entry button at the bottom of the page says “Update Changes”. There is no information entered to confirm or update. The user must enter the information again. However, the required “Start Time” field is also not working on this page. The user is ultimately unable to submit their Time Off Request. Deleting and reinstalling the app doesn’t fix the problem. Rebooting the device and clearing the cache also doesn’t fix the problem.
Jason Keith Johns II - My review
This is a great app and all, but like every great app it isn’t the best. One of the biggest issues with APD Is that sometimes it does not contact you in anyway let you know that you get paid, then there sometimes toward does contact you letting you know that you got paid. My dad also had this problem when his place of work used ADP. Another issue that I have with it is you cannot request time off with the app. There also pros to the app. One of many being that you can check your schedule on the app, and get some contact information about fellow employees That is allowed by the company. Another being you don’t have to go to a computer to check your schedule, but then again you have to go to a computer To request time off. That is why I gave a three out of five star for this app.
Ramon.varela - App is horrendous
I’ve used this app before with a previous job and honestly cannot remember how my experience was. Years later and I need the app again for my job. I’m not sure if it’s just me, but using this app is so stressful. The user experience is not there and I wish I didn’t have to use this app. It takes so long to make changes and when I have to type sometimes, it doesn’t want to type. Or when I need to click on a certain button it either won’t show up or won’t go to the next page. Logging in is unbearably slow and not to mention I’ve enabled FaceID a billion gajillion times and it still won’t enable. Anyway, I’m just glad I rarely use it… not to mention the app takes like 10 seconds to tell you “good morning”… and when you’re scrolling through anything, it’s so touch sensitive. I can’t scroll without accidentally selecting something you didn’t want
Xenonsky - Only to torture employees
This app is horrible. The only reason companies would chose this app is because it is free with ADP payroll services, which explains why it is so cumbersome and user unfriendly. The app does not fit well on the iPhone. It has no memory, so you are constantly scrolling to get back to where you were. It has no auto fill options or paste options. The only reason a company would actually choose to pay for this app would be to torture their employees to get their pay. I would give it a zero if possible. Then ADP will claim that certain features are only available if your company makes them available. That excuse may explain not having prepopulation options or pasting options but does nothing to fix the cumbersome nature of the app or the fact that it is not iPhone friendly. The only thing worse than this app is there web browser app, it is beyond cumbersome and I would rate it as user hateful.
Kenzielizabeth - Fingerprint forgetting is SO annoying
I use this for work to clock in and out. It’s fine when it works, but about once a month, it forgets my fingerprint and I have to login with my password, which has long since been forgotten by that point. This means I have to go through the process of resetting my password and fingerprint. If it happens when I’m supposed to be starting my shift, I end up just taking a screenshot of my phone instead to submit to my employer so I can move on and reset everything when I get home.
The last straw for me was this Friday. I was able to punch in for a shift at the start, then when I was leaving and trying to punch out a few hours later, it happened AGAIN. My “fingerprint needed my password to be set up”. UM I ALREADY SET IT UP LIKE 6 TIMES.
Just way more trouble than it’s worth. I would absolutely use a different app if I had the option.
JonColon - Way to much extra stress
It seems without a fail that this app almost waits for my busy Mondays -Friday’s to irritate me to the the extreme . On countless occasions when the time comes to Log in it forgets my ID and My password . Now I have to go threw notes to find what I had it as in order to login but on top of just arriving with literally mins to spare . But in the occasion that I log in and everything looks good .... the app closes out and forgets to ID and password again. So with mins to spare you become even more late. And trying to tell your supervisor to change the time because you had issues logging in and at this point he questions and tell me I need to log on to my work computer which is a 10 min walk and even then I still have issues with the desktop version. I just really hope that ADP cares enough to resolve these issues for the employees who HAVE to use there app.
Hnbanana - minor annoyances could be fixed very easily.
My job requires we use ADP to clock in and out multiple times a day, so I use this quite a lot. at least twice a week it completely forgets my log in information and I have to input it again, which often means I have to pull over and type it out, so that gets old quick. also, without fail when I click the Log In button the screen shifts and instead I click "forgot password" and have to back out of that screen before continuing. a little thing, but it is literally every. single. time. I also think the app would benefit from being able to clock back in and have it logged without having to wait 3+ minutes. I just wanted to put these issues out there so the developers are aware and hopefully fix this issues.
570wf07d3r - You can’t just look at pay stubs unless...
So I think this is pretty stupid. You have to wait until your actual pay day to view the details of your paychecks both present and past. So basically if you wanna get a detailed look at your previous paycheck(s) you can’t unless it’s pay day. If you’re paid on a Friday you can’t look at a pay stub from the previous week unless it’s Friday (or whenever your pay day is). This isn’t the case if you access My ADP from your computer/browser but apparently the app restricts this. ADP is a huge company and has the resources to change this so I think they should.
Naaaaaaah - App is super buggy and has problems at worst times
I regularly have issues logging in, punching in on the app, randomly making me log in with my password when I have it set for fingerprint security. Consistently tells me there’s a server error on the app when I try to punch in or out, but then shows me punching multiple times in one minute when I look at the browser interface. Also, problems mid-day? That’s when we all need it the most, and the app is down?? Come on already. Clocking in and out is supposed to be easy, not a ten minute headache every time I try it. Please, make this app less buggy.
Also, it doesn’t even show my time card in any viable way whenever I try to check it. People who have to use this don’t need something fancy. All we need is to clock in and out, and it can’t even do that right. This happens several times a month - come on! Get it together already.
Cessna210Tim - Performs flawlessly (for what it is configured to do)
The app works well, logs in well, and TouchID works great. The ability to see checks, approve time cards, and request time off on the go is a wonderful benefit.
What is crazy is I’m reading other reviews that are 1 star where people are complaining about service or performance issues THAT HAVE NOTHING TO DO WITH THIS APP!
Have to change your password often? Blame your employer (and their security policies). Have a problem with how much you were paid? Blame your employer (and call the payroll manager at your employer, not ADP). Frustrated with location services preventing your punch in? Blame your employer (for an overly restrictive geofence) and your phone’s GPS positioning information (maybe because you’re indoors?). Don’t see your time information on the time sheet anymore? Blame your employer and how they decided to restrict that information in your app now.
Seriously, leaving reviews that vent rather than checking with your employer to see how they have ADP configured for their use shows more about the reviewer than the app.
BaileyOnABudget - On a budget, Financial planning, & ADP is perfect!
The ADP app has been perfect for me keeping up with my budget. It’s easy to access. I’m only clicks away from anything I need to see. I’m able to see my balance, my tax forms, and my pay stubs. I check my balance frequently to make sure I’m not over spending and this app even offers you a chart that’s shows you what you spend your money on. It’s a great app and perfect for people who want easy access to their account. A second plus is it’s easy to transfer funds and they call you when they are unsure of what’s being spent to make sure it’s you, spending your own money$$!! I would recommend this App to everyone.
Popf*x - Horrid app
The only thing that works on this app is that I’m able to see my pay stub. Hence the star
1. As an employee with multiple companies that use this app, you can’t go back & forth between the companies. You have to delete the app and reinstall to show the company you are looking for. Then delete again for the next company. Why do you want to waste people’s time?????
2. When you are trying to look up your company on the search tab, nothing show up. What the point? Your employee has to send you a new email/link so you ca reinstall the app and continue the ridiculousness
3. I can’t even print my W-2s because of problem number 2. A headache
4. One of the companies, I work for requires I use the time clock. The problem when I use it it doesn’t record for the right company. So I’m stuck taking screenshots to prove that I did.
DimplesGalor - Poor performance overall
I use this app both as an employee that needs to clock in and out, and as a manager overseeing staff. The app is ok-ish when working correctly (fine layout, ok navigation). However, that never happens so overall it’s pretty bad. My phone is older (iPhone 6) and the usability is all around dreadful. It was a little better 2 years ago, but not by much.
I can usually get the app to open and can punch in/out, but the slow load times and general clunky operation of the app (and frequent force closing) results in punches logging minutes later than they should. My staff report similar issues on newer iPhones and Androids, so my experience is not just a complication caused by running on an older iOS/phone.
The app is completely useless for me as a manager. I do all of my ADP managerial duties on a laptop. Trying to check or approve employee time cards is typically when the app will force close, stall for long periods, or freeze entirely.
There’s also a banner in the app saying they’re dropping support for iOS 12 “soon” and the mobile browser version seems to have limited to no functionality. So in short order I won’t be able to use this app at all.
ADP - please do better and don’t drop support for iOS 12.
Rinosaur - The app crashes 9/10 times when logging in
The app barely functions. And it BARELY functions on phones that aren’t entirely exactly at peak updates. Maybe a handful of the staff will be able to use this app.
If you use this app as an employer, make sure you’re asking all new hirees “do you have a phone that’s brand new, completely up to date, and with only a mild amount of your storage taken up?” Cause that seems to be the only type of phone this app wants to work on. And let me tell you. Not everyone has a phone like that.
I have contacted your people and have troubleshooted beyond what they could recommend and the app still barely works. No one at my job even bothers trying to clock in on time because it takes SO LONG for the app to open, if it opens. They just tell the manager to clock them in.
So sure. The app has cool features. When AND IF it works.
Fix this. For everyone. Because not everyone has access to equal phone opportunities. But everyone has to work. Or stop pushing an incomplete software into employers who don’t understand technology and can’t explain it to their employees. Because y’all definitely can’t help when it’s needed. Just a big “idk I guess servers are slow today”.
Figure it out. That’s YALLS jobs.
Tachibaby - Trouble Changing Accounts
I first downloaded this app for a job I started in the summer of 2019, and it worked wonderfully. However that was only a summer job, and this fall when I started a different job I had to start a new account. The online system allowed me to create a new acc but it refuses to let me sign into it.
I tried to fix this both on a computer and this app, but neither helped me clear up this issue. Furthermore there is no way to contact technical support. No email, no phone number, nothing. So I have resorted to making a compliment here and hoping someone will reply and make contact with me.
It’s ridiculous that I have to seek help on a public form like this to receive standard technical support. It’s also extremely frustrating to be able to create a new account and yet not be able to verify my email, or login using said new account that was approved.
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Triphipster - Brilliant
Worked first time out of the box, really simple and i could do everything i wanted, when I wanted. An improvement over the web based intranet site i. Currently use for ADP
Old mate bazza - Proper bad
Seriously this service is so unreliable, I just want access to my pay information and constant password changes and bugs hinder my access!
I want to check my leave hours and I can’t because of “maintenance”
Last time I needed access my password had randomly expired before it should have, and on that topic it’s 2020, it’s time for 2 factor authentication without needless password changes!!
Seriously, it’s not secure it rely on forced password changes anymore!
Aukrausmi - Love it
After reading and following the information from the web portal site I installed this app and love it and just to add to this it uses the TouchID if you want!!!!
Useraalex - Absolute rubbish app
Complete waste of time and resources, constantly forcing users to change password, some users don't want to change their passwords all the time. Fingerprint login never works. Not by choice had to download this app. Our company uses this garbage.
Dave80.com - Useless
The app barely ever worked properly and since May hasn’t been able to show me anything current. I have to keep going back to the website to get my weekly info.
Alextbone - Very limited function
No access to leave history, staff leave page, other information found on the ADP website
Mark from Melbourne, AU - No point - uninstalled immediately
There are so few features this app is next to useless.
The features which are the are all returning errors or no data at all.
Abg Carl Lam - It's not a user friendly!
It's not recognise my details to login on the app. Keeps saying wrong user id or password. But details are correctly login on the website.
Mitch569 - Errors on new iOS 14.3
Not functioning with new iOS update.
When it does work it is extremely slow and clunky.
Horrible app to use day to day.
Foodanceating - Only for USA and Canada :/
Cannot use for Australia, cannot login at all. Please make it work for Australia. Very time consuming to have to use client ID and user ID via the website version.
Ineedit2worknow - All good until I needed it
Stopped working the day after I left, was supposed to be available for 90 days.
Shhhhhhhhhhhhhhhhhhh71 - Cannot access the app.
Cannot access the app, and very slow responding to solve the problem.
Done with this useless update - Deleted straight away
Doesn’t even allow you to log in, waste of time
Worker81 - ADP
ADP what can I say forced to use it for work to access pay slips what a piece of junk way to convoluted makes everyday tasks difficult enjoy
Aufail - Useless
Doesn’t work in AU and doesn’t seem to have any features like approving leave requests anyway.
Laz-91 - STILLDoes not work if you have a client ID
Version 3.0 still doesn’t allow those of us with client ID's to log in for some inexplicable reason
Jzx81drifter - Garbage
Fingerprint login doesnt work, password login is cumbersome at the best of times. App doesnt offer same features as the website.
Never can see my payslip - Pay
Very hard to use and log in to
JamesTrain - No Aussie love
Doesn’t allow you to login without client ID and why is this in the AUS Apple Store if it doesn’t work in Australia?
Chriseddy220782 - Doesn’t work for my company
I downloaded this app from the App Store as an Australian user. Doesn’t work.
Mormotionagge - No international support
Why can’t I use this app in countries other than America????? The world is a bigger place, surely you realise that..
Bec8 - iOS 13 doesn’t work
App won’t even open, please fix!!!!
Robrobrobborborbor - Rob Otis
Probably the worst app I’ve ever used ( or mostly not been able to use )
Mathers12 - Disgruntled
Does not let you log in - should be reported.
Hi.100 - Waste of time
Useless bring back paper payslips
B a d app - Limited global use
Only for Canada and USA. Rest of the world doesn’t matter!
Samirdelvira - Not supported in Australia
Can you please make it available in Australia!!?
V for Victa - Australia???
When will this be available in Australia?
Cmmccomb - Don’t bother if you live outside US or Canada
Dovyzing - Doesn’t work in Australia
Lozza8686 - Classic stitch up 😂
Doesn’t work for aussies. What a fail
Nicksterrn - Mr
Very slow and over complicated for a payroll app
Mitchyy46 - Confused
Does this app only work in USA & Canada?
Appcouldbebetter - Needs a lot of work
The only thing the app is good for is getting payslips, needs a lot of work to enable other features like the website
Crapgeast - Don't work
No matter how I try it won't accept my login on my phone but works fine on the iPad 🙁
GrimmjowAH - App doesn't work
App won't let me login. Doesn't even ask for Client ID. Do not download
Nay_Nay12334 - 👎🏼
Doesnt let you log in fron australia. Needs major work
ADP USER AUS - Not working in Australia
Installed the latest version of the application but it does not work for ADP Payroll in Australia.
Ekkcf - Horrible
Worst payroll system ever. Asks for an email now on the app which was never set up initially. Therefore I can’t just sign in with my username and I can’t get into it now.
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Mibo1234 - Slow and does not save Touch ID
App is very slow to open. Doesn’t open at all sometime. Just a hula hoop forever. Does not memorize Touch ID ( very annoying). Entering hours in the end of the week day by day requiring saving everyday is also annoying. Why can’t it be: hours -check mark 5 times and save once in the end?
Tallpaul37 - Great app
Everything is easy and user friendly
MrsGu. - Slow to load
App is okay. Slow to load most of the time. Definitely needs some improvements.
LocWolf - App is broken
I have to change my password almost on a monthly basis. It can’t remember my password even though the password is lock to my biometric ID. If the user is unable to sign in to see their account the app isn’t user friendly.
Muloting - Select
Kolotordoc1 - Crapdp
It is extremely annoying, sometimes it doesn’t let you log in, when you finally do it, it shoots down by itself, not letting me see or do anything. I have removed and reinstalled the app many times and still it doesn’t work.
Waiting on a payday - Slow and Antiquated
This app sucks, it stalls and is super slow.
NicTse0710 - Bad system
System sucks, keep forgetting my face ID and username. It takes hundred years to log in, sometimes even can’t be logged in.
Riwoonim - Sucks
App sucks. Forced to use it. Very slow
DuckBay2 - Doesn’t remember login on iPhone
The app will forget your user IF and password and FaceID every few days on iPhone
RaceMust - ADP
Il dise toujours erreur est survenue pas capable de pointer l’horloge fonctionne pas
Erwinignacio - Major update needed to fix this app
Most definitely one of the most broken app in the app store. So unreliable, doesn’t display all information. It only works as expected on Google Chrome. ADP should rename itself to something else because they definitely aren’t “always designing for people.”
Webster 3000 - Excellent
Great app, seems straight forward and clear to use for work purposes!!!
Not pleaded 10000000000 - Not working
3.21.0 version and it’s not working after my latest update! This needs to be fixed.
Boredsteve - Garbage
I’m at work and it still says I’m out of range
Dasmagpie - Terrible
Takes forever to load and tends to crash a lot once it does. Not a very user friendly program, takes quite a few key strokes before you can do simple tasks like see your pay stub. If my employer didn’t have everything linked on ADP, there’s no way I would waste my time with this garbage app.
D.h.mcd - Viewing pay
With the previous system we were able to see what our pay would be a couple of days before payday. This made budgeting much easier. With this newer system we don’t see our pay information before the day we are paid. It would be much nicer if we were able to see our pay that couple of days before.
Refereesoccer - Not very user friendly
The app is not very user-friendly. Functions are often limited and it does not provide a seem less navigation as the website. This app needs a lot of work!
Shagayo5 - Needs improvement
Needs more features accessible, like PDF ect
Lucasmitchell111111111 - Bad
Never works, always takes too long to load.
C_bry34 - Horrible user experience
So many things drive me nuts regularly. The fact that I have to watch your login ADP animation every time, how hard it is to find and approve employee vacation requests, finding information for team members, or the fact that multiple screens randomly glitch out and stretch massively off screen, etc. It needs A LOT of improvement.
Cantlers - Garbage
Have to change my password every time I use it literally used it yesterday today have to change my password garbage don’t have anymore ideas for passwords and cannot keep coming up with new ones 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Britt_bt - Not great
App is not very good. Not set up well. Could use some work.
Af01! - Stop asking for review
It take the nice experience away
Kawasaki 777 - Idk
Stupid app makes you change your passwords a million times
Big beav15 - Wont update
This app won’t update my pay stubs for the last year. I’m getting paid by my company but nothing ever shows up here. I’ve deleted the app I’ve reset the app and nothing changes I’ve sent complaints and asked why but no one ever helps fix the problem. I’d rather have a paper stub in my hand any day over this app
Stupidapp123423423 - Worst app EVER!!
I give it ZERO stars!! I have to change my password all the time. Also about 98% of the time I can’t login. Yet I’ve had the same password for my bank account for years and can access it at the snap of my fingers. Why can’t the app be like the banks? Does this app have the COVID or something?
JewelsRKool - Garbage
This app is a joke. Useless. Meant to help corporations but save on paper and makes it more difficult for the employees to get to their information. Hate it!
Canadaaaaaah - Notifications
The app should have notifications to urge you to clock out when the scheduled times are met, I always forget that would be helpful
1k2g77gfd - Can’t be so incompetent by accident
This service is so terrible and incompetent it must be sabotage by disgruntled employees.
L82 victoria - Useless
Can’t look at anything that I need to
AMWenz - Needs improvement
Constantly says “network connection is unavailable” upon opening the app. Only way to restore “connection” is by swiping up for multitask screen, and then reentering the app. App also never remembers my Face ID despite disabling and re-enabling it multiple times, so that feature is useless. Otherwise more convenient than pulling out laptop each time I want to clock in and out.
Vitoria Rosati - Slow App
Slow app, and takes a while for the home page to load. I don’t need to be welcomed to “Good morning/evening,” I just want to see my account. Also lots of issues signing in and password needs to be reset way too frequently. It feels very buggy.
Saj272 - Fixing
Upload all the features
Rayzor777 - No access
Can only access pay, not taxes or time off.
Sgray1 - Review of app
It’s very frustrating that’s the request time off doesn’t always work and that we can only view pay details. It would be nice to view the homepage and details that are posted from the company on work force now
Arderr - Rarely works
The app is practically useless as most functions just don’t work and those that do are slow (ie: clocking in and out).
Company posts news, I access it. Company has documents to review and acknowledge, I can’t access them. Click on most everything else, Internal Server Error.
Uninstall and reinstall the app, same thing. All of these items work when accessing them through the webpage.
Major problem considering a good portion of the population are using mobile for everything and this isn’t a brand new company or app...
iOS is up-to-date, latest version of the app, iPhone XS Max.
Dorval Jimmy - ADP online system
Really ticks me off to try to log in on my phone never accepts my password!! This happens at least twice a year. Not happy with this system :(
Toofrenchie - Not enough customizable options
Mobile app very limited as to what a user can do in options list. For ex: recipient/user cannot select an default email option to have weekly/bi-weekly pay statement emailed to user without having to log into app and manually select what pay statement to email individually rather than platform automatically emailing recipient/user when statement is released by employer, also pay statement is not named by dd/mm/yr to file by date(currently it’s some random xxxxxx numerical file name that has no use for recipient/user). Would be great if user could select from a list of file naming options or default setting.
Jfkudouskyd - Employee monky
Horrible that time is not accurate that’s punched in as management can remove your time actually worked
Our earth is a planet - Bad app
Does not start as it should , it gives me good morning then freezes up , I wish they could update the app, I had to always go on a computer to see my pay stab as I am not able to see it on my iphone
TrailRick - Not liking this app
The app has always had glitches but I find it very upsetting that I can’t read the messages. I get time off requests but. I can’t read them on the app. I need to use a computer or go to the website which makes the app pointless. Functionality needs to be greatly improved.
Miss9897 - Slow
Why is this so slow
I try to edit my profile and it just freezes and stays stuck
This is new to my work place and I’m not happy about this
And I know some of my staff will not be able to use this
Ksthryndawn - Log in
Every time I log in it says my password is wrong & every time I put in the same one & it lets me in. I used to have facial recognition log in now I don’t & there is no option to get it back.
Empirejoel - God awful
Horrible payroll app! Constantly being locked out of my app, having to email our HR to reset my password, but can’t even do it unless I’m on a PC using Internet Explorer, which is USELESS as I’m always working on the road!
Such a piss off and a headache! I’d prefer receiving my paystubs like the good old days, BY MAIL!!
A_Duong - Password changing
Can we not changing our pw for every few months? I can even think about new PW anymore and it’s hard for me to rmb it. Specially for my senior co_worker.
Firifjfjwd - Slowwwww
Very slow to open. Just keeps circling over and over, and then screen goes black. Super frustrating!
Benderjak - Your app
Z$&@&&zz - Garbage
I’m not talking about app here I’m talking about platform because I couldn’t open the support page not on explorer, Firefox and Microsoft edge It’s really annoying. It’s the point for time I have to use explorer for off time Firefox I have to move from one browser to the other. Could you please fix it
Aclmollo - Very bad app
Stop working with no reason, sigh off with no reason, and the company that makes the payment is a joke, it was late more than once on my payment.
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